ZEBRA MC2200, MC2700 Reference Guide
MC2200/MC2700
Mobile Computer
Product Reference Guide
for Android™ 10
MN-004031-04EN Rev A
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in
many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google
LLC. All other trademarks are the property of their respective owners.
© 2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
For further information regarding legal and proprietary statements, go to:
COPYRIGHTS:www.zebra.com/copyright
WARRANTY:www.zebra.com/warranty
END USER LICENSE AGREEMENT: www.zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 9/2020 Initial release.
2
Change Date Description
-02 Rev A 9/2020 Corrected copyright information.
-03 Rev A 10/2020 Added WWAN information for MC2700.
-04 Rev A 12/2020 Added the extended battery.
3
Contents
Revision History ............................................................................................................... 2
About This Guide.............................................................................................................................. 13
Configurations................................................................................................................ 13
Mobility DNA Enterprise License.................................................................................... 14
Licensed Features .................................................................................................. 14
Core OS, Apps, and mDNA ............................................................................. 14
WWAN and Connectivity.................................................................................. 15
Fusion .............................................................................................................. 15
Request Licenses ................................................................................................... 16
Notational Conventions.................................................................................................. 16
Icon Conventions ........................................................................................................... 16
Service Information ........................................................................................................ 17
Determining Software Versions...................................................................................... 17
Determining the Serial Number...................................................................................... 18
Getting Started.................................................................................................................................. 19
Unpacking ...................................................................................................................... 19
Features......................................................................................................................... 20
Front View .............................................................................................................. 20
Back View............................................................................................................... 21
Setting Up the Device ................................................................................................... 22
Installing a microSD Card....................................................................................... 22
Installing the SIM Card ........................................................................................... 23
Installing the Battery ............................................................................................... 24
Removing the Battery ............................................................................................. 25
Installing/Removing the Trigger Handle ................................................................. 26
Installing the Trigger Handle Using the Hand Strap Mount.............................. 26
Installing the Trigger Handle Using the Battery Finger Scoop ......................... 26
Removing the Trigger Handle .......................................................................... 27
Installing the Hand Strap ........................................................................................ 27
4
Contents
Installing the Hand Strap on Device................................................................. 27
Installing the Hand Strap on Device with Trigger Handle................................. 28
Charging the Battery............................................................................................... 29
Charging Indicators .......................................................................................... 29
Charging Temperature ........................................................................................... 30
Using the Device............................................................................................................................... 31
Home Screen ................................................................................................................. 31
Setting Home Screen Rotation ............................................................................... 32
Status Bar............................................................................................................... 32
Notification Icons.............................................................................................. 33
Status Icons ..................................................................................................... 34
Managing Notifications ........................................................................................... 35
Opening the Quick Access Panel ........................................................................... 36
Quick Access Panel Icons................................................................................ 37
Editing Icons on the Quick Settings Bar ................................................................. 38
Battery Management...................................................................................................... 38
Checking Battery Status ......................................................................................... 38
Monitoring Battery Usage ....................................................................................... 38
Low Battery Notification.......................................................................................... 39
Interactive Sensor Technology....................................................................................... 39
Waking the Device ......................................................................................................... 39
USB Communication...................................................................................................... 40
Transferring Files.................................................................................................... 40
Transferring Photos ................................................................................................ 40
Disconnect from the Host Computer ...................................................................... 40
Settings.............................................................................................................................................. 41
Accessing Settings......................................................................................................... 41
Display Settings ............................................................................................................. 41
Setting the Screen Brightness Manually................................................................. 41
Setting the Screen Brightness Automatically.......................................................... 41
Setting Night Light .................................................................................................. 41
Setting Screen Rotation.......................................................................................... 42
Setting Screen Timeout .......................................................................................... 42
Setting Font Size .................................................................................................... 42
Notification LED Brightness Level .......................................................................... 43
Touch Panel Mode ................................................................................................. 43
Setting the Date and Time ............................................................................................. 43
General Sound Setting................................................................................................... 44
Sound Options........................................................................................................ 44
5
Contents
Setting Wake-Up Sources.............................................................................................. 45
Remapping a Button ...................................................................................................... 45
Remappable Keys.......................................................................................................... 46
UI Listed Keys ........................................................................................................ 46
Other Remappable Keys ........................................................................................ 47
Non-Remappable Keys .......................................................................................... 47
Keyboards...................................................................................................................... 47
Keyboard Configuration.......................................................................................... 48
Enabling Keyboards ......................................................................................... 48
Switching Between Keyboards......................................................................... 48
Using the Android and Gboard Keyboards............................................................. 48
Edit Text ........................................................................................................... 48
Entering Numbers, Symbols, and Special Characters ..................................... 48
Using the Enterprise Keyboard............................................................................... 48
Numeric Tab..................................................................................................... 49
Alpha Tab......................................................................................................... 49
Additional Character Tab ................................................................................. 49
Scan Tab.......................................................................................................... 49
Language Usage............................................................................................................ 49
Changing the Language Setting ............................................................................. 49
Adding Words to the Dictionary .............................................................................. 49
Notifications.................................................................................................................... 50
Setting App Notifications ........................................................................................ 50
Viewing Notification Settings for All Apps ........................................................ 50
Controlling Lock Screen Notifications .............................................................. 50
Blink Light......................................................................................................... 51
Applications ...................................................................................................................................... 52
Accessing Apps.............................................................................................................. 55
Switching Between Recent Apps............................................................................ 55
Battery Manager............................................................................................................. 55
Opening Battery Manager ...................................................................................... 55
Battery Manager Information Tab........................................................................... 55
Battery Manager Swap Tab.................................................................................... 57
Camera ......................................................................................................................... 58
Taking Photos......................................................................................................... 58
Recording Videos ................................................................................................... 59
Camera Settings..................................................................................................... 60
DataWedge Demonstration............................................................................................ 61
Scanner Selection .................................................................................................. 61
PTT Express Voice Client ............................................................................................. 62
PTT Express User Interface ................................................................................... 62
6
Contents
PTT Audible Indicators ........................................................................................... 62
PTT Notification Icons ............................................................................................ 63
Enabling PTT Communication................................................................................ 63
Selecting a Talk Group ........................................................................................... 63
PTT Communication............................................................................................... 63
Creating a Group Call ...................................................................................... 63
Responding with a Private Response .............................................................. 63
Disabling PTT Communication ............................................................................... 63
RxLogger........................................................................................................................ 64
RxLogger Configuration.......................................................................................... 64
Configuration File ................................................................................................... 64
Enabling Logging.................................................................................................... 64
Disabling Logging ................................................................................................... 64
Extracting Log Files ................................................................................................ 64
Backing Up ............................................................................................................. 65
RxLogger Utility ...................................................................................................... 65
Initiating the Main Chat Head........................................................................... 65
Removing the Main Chat Head ........................................................................ 65
Viewing Logs.................................................................................................... 65
Removing a Sub Chat Head Icon..................................................................... 65
Backing Up In Overlay View............................................................................. 65
Sound Recorder............................................................................................................. 65
Data Capture ..................................................................................................................................... 67
Imaging .......................................................................................................................... 67
Digital Camera ............................................................................................................... 67
Operational Modes ................................................................................................. 67
RS507/RS507x Hands-Free Imager .............................................................................. 68
RS5100 Ring Scanner ................................................................................................... 69
RS6000 Bluetooth Ring Scanner ................................................................................... 69
Scanning Considerations ............................................................................................... 69
Scanning with Internal Imager........................................................................................ 70
Scanning with Internal Camera...................................................................................... 71
Scanning with RS6000 Bluetooth Ring Scanner............................................................ 71
Scanning with RS5100 Ring Scanner........................................................................... 73
Scanning with RS507/RS507X Hands-Free Imager ...................................................... 74
Pairing the Bluetooth Ring Scanner............................................................................... 75
Pairing Using Near Field Communication............................................................... 75
Pairing in HID Mode Using Near Field Communication ................................................ 77
Pairing Using Simple Serial Interface............................................................................ 78
Pairing Using Bluetooth Human Interface Device .................................................. 78
DataWedge .................................................................................................................... 79
7
Contents
Enabling DataWedge.............................................................................................. 79
Disabling DataWedge............................................................................................. 80
Supported Decoders............................................................................................... 80
Wireless............................................................................................................................................. 83
Wireless Local Area Networks ....................................................................................... 83
Connecting to a Wi-Fi Network............................................................................... 83
Removing a Wi-Fi Network..................................................................................... 84
WLAN Configuration ...................................................................................................... 84
Configuring a Secure Wi-Fi Network ...................................................................... 84
Manually Adding a Wi-Fi Network .......................................................................... 85
Configuring for a Proxy Server ............................................................................... 86
Configuring the Device to Use a Static IP Address ................................................ 87
Wi-Fi Preferences................................................................................................... 88
Additional Wi-Fi Settings ........................................................................................ 88
Wi-Fi Direct............................................................................................................. 89
Wireless Wide Area Networks........................................................................................ 89
Sharing the Mobile Data Connection...................................................................... 89
Enabling USB Tethering................................................................................... 89
Enabling Bluetooth Tethering........................................................................... 90
Enabling Wi-Fi Hotspot .................................................................................... 90
Configuring the Wi-Fi Hotspot .......................................................................... 90
Data Usage............................................................................................................. 91
Setting Data Usage Warning............................................................................ 91
Setting Data Limit............................................................................................. 91
Cellular Network Settings ....................................................................................... 92
Data When Roaming........................................................................................ 92
Setting Preferred Network Type....................................................................... 92
Setting Preferred Network................................................................................ 92
Using Search for MicroCell .............................................................................. 93
Configuring the Access Point Name ................................................................ 93
Locking the SIM Card....................................................................................... 93
Default SIM Slot Configuration......................................................................... 93
Dual SIM Dual Standby.................................................................................... 94
Bluetooth........................................................................................................................ 94
Adaptive Frequency Hopping ................................................................................. 94
Security................................................................................................................... 95
Bluetooth Profiles ................................................................................................... 95
Bluetooth Power States .......................................................................................... 96
Bluetooth Radio Power........................................................................................... 96
Enabling Bluetooth ........................................................................................... 96
Disabling Bluetooth .......................................................................................... 97
Discovering Bluetooth Device(s) ............................................................................ 97
8
Contents
Changing the Bluetooth Name ............................................................................... 97
Connecting to a Bluetooth Device .......................................................................... 97
Selecting Profiles on the Bluetooth Device............................................................. 97
Unpairing a Bluetooth Device ................................................................................. 98
Using a Bluetooth Headset..................................................................................... 98
Cast................................................................................................................................ 98
Near Field Communications........................................................................................... 98
Reading NFC Cards ............................................................................................... 99
Enterprise NFC Settings....................................................................................... 100
Accessories..................................................................................................................................... 101
Battery Charging .......................................................................................................... 104
Main Battery Charging.......................................................................................... 104
Spare Battery Charging ........................................................................................ 104
Charging Temperature ......................................................................................... 105
1-Slot Charge/USB Cradle.......................................................................................... 106
1-Slot Charge/Communication Cradle with Spare Battery Charger............................ 107
4-Slot Charge Only ShareCradle with 4-Slot Battery Charger .................................... 108
5-Slot Charge Only ShareCradle ................................................................................ 109
4-Slot Battery Charger ................................................................................................ 110
USB-C Cable............................................................................................................... 111
USB Communication ............................................................................................ 111
Charging the Device ............................................................................................. 111
Trigger Handle ............................................................................................................ 112
Installing the Trigger Handle Using the Hand Strap Mount .................................. 112
Installing the Trigger Handle Using the Battery Finger Scoop.............................. 112
Removing the Trigger Handle............................................................................... 113
Hand Strap................................................................................................................... 113
Installing the Hand Strap ...................................................................................... 113
Installing the Hand Strap on Device with Trigger Handle ..................................... 114
Holster.......................................................................................................................... 115
Holster for Device ................................................................................................. 115
Using the Belt Clip.......................................................................................... 115
Holster for Device with Trigger Handle................................................................. 117
Using the Shoulder Strap ............................................................................... 120
Rubber Boot................................................................................................................. 120
Installing the Rubber Boot on Device ................................................................... 120
Installing the Rubber Boot on Device with Trigger Handle ................................... 121
9
Contents
Application Deployment................................................................................................................. 122
Security ........................................................................................................................ 122
Secure Certificates....................................................................................................... 122
Installing a Secure Certificate ...................................................................................... 122
Configuring Credential Storage Settings .............................................................. 123
Development Tools ...................................................................................................... 123
Android Application Development ........................................................................ 123
Development Workstation .............................................................................. 123
Enabling Developer Options .......................................................................... 123
EMDK for Android................................................................................................. 123
StageNow ............................................................................................................. 124
GMS Restricted............................................................................................................ 124
ADB USB Setup........................................................................................................... 124
Enabling USB Debugging..................................................................................... 124
Application Installation ................................................................................................. 125
Installing Applications Using the USB Connection ............................................... 125
Installing Applications Using the Android Debug Bridge ...................................... 126
Installing Applications Using a microSD Card ...................................................... 126
Uninstalling an Application ................................................................................... 127
Performing a System Update....................................................................................... 127
Downloading the System Update Package .......................................................... 127
Performing a System Update Using microSD Card.............................................. 128
Performing a System Update Using ADB............................................................. 128
Verifying System Update Installation.................................................................... 129
Enterprise Reset .......................................................................................................... 129
Performing an Enterprise Reset From Device Settings........................................ 129
Downloading the Enterprise Reset Package ........................................................ 129
Performing an Enterprise Reset Using microSD Card ......................................... 129
Performing an Enterprise Reset Using ADB......................................................... 130
Performing a Factory Reset ......................................................................................... 131
Downloading the Factory Reset Package ............................................................ 131
Performing a Factory Reset Using microSD Card................................................ 131
Performing a Factory Reset Using ADB ............................................................... 132
Storage......................................................................................................................... 132
Random Access Memory ..................................................................................... 133
Viewing Memory............................................................................................. 133
Internal Storage .................................................................................................... 133
Viewing Internal Storage ................................................................................ 133
External Storage................................................................................................... 133
Viewing External Storage............................................................................... 133
Formatting a microSD Card ........................................................................... 134
Formatting a microSD Card as Internal Memory............................................ 134
10
Contents
Enterprise Folder .................................................................................................. 134
Managing Apps ............................................................................................................ 134
App Details ........................................................................................................... 134
Managing Downloads................................................................................................... 135
Maintenance and Troubleshooting ............................................................................................... 136
Maintaining the Device................................................................................................. 136
Battery Safety Guidelines............................................................................................. 136
Cleaning Instructions.................................................................................................... 137
Approved Cleanser Active Ingredients ................................................................. 137
Harmful Ingredients .............................................................................................. 138
Device Cleaning Instructions ................................................................................ 138
Special Cleaning Notes ........................................................................................ 138
Cleaning Materials Required ................................................................................ 138
Cleaning Frequency ............................................................................................. 139
Cleaning the Device..................................................................................................... 139
Housing .......................................................................................................... 139
Display ........................................................................................................... 139
Camera and Exit Window............................................................................... 139
Cleaning Battery Connectors................................................................................ 139
Cleaning Cradle Connectors ................................................................................ 139
Troubleshooting .......................................................................................................... 141
Resetting the Device ............................................................................................ 141
Performing a Soft Reset................................................................................. 141
Performing a Hard Reset ............................................................................... 141
Troubleshooting the Device.................................................................................. 141
1-Slot Charge/USB Cradle ................................................................................... 144
1-Slot Charge/Communication Cradle with Spare Battery Charger ..................... 144
4-Slot Charge Only ShareCradle with Battery Charger Troubleshooting ............. 145
5-Slot Charge Only ShareCradle Troubleshooting ............................................... 146
4-Slot Battery Charger Troubleshooting ............................................................... 147
Technical Specifications................................................................................................................ 148
Decode Distances ................................................................................................ 148
1-Slot Charge/USB Cradle Technical Specifications............................................ 149
1-Slot Charge/Communication Cradle with Spare Battery Charger Technical
Specifications ....................................................................................................... 150
4-Slot Charge Only ShareCradle with 4-Slot Battery Charger Technical
Specifications ....................................................................................................... 150
5-Slot Charge Only ShareCradle Technical Specifications .................................. 151
4-Slot Battery Charger Technical Specifications .................................................. 151
11
Contents
Trigger Handle Technical Specifications .............................................................. 152
Keypad............................................................................................................................................. 153
Introduction .................................................................................................................. 153
34-Key Keypad............................................................................................................. 153
Index ................................................................................................................................................ 156
12
About This Guide
This guide provides information about setting up and using MC2200/MC2700 mobile computers with the
TM
Android
shown on the device.
Configurations
The following table covers all WLAN configurations of the device.
Table 1 WLAN Configurations
10 operating system. Some screens shown in this guide may differ from the actual screens
Part Number Radios Camera Memory
MC2200J WLAN: 802.11 a/b/g/n/ac
WPAN: Bluetooth v5.0 Low Energy
MC2200K WLAN: 802.11 a/b/g/n/ac
WPAN: Bluetooth v5.0 Low Energy
No 2 GB
RAM/16 GB
Flash
13 MP rear 3 GB
RAM/32 GB
Flash
Data Capture
Options
2D imager
(SE4100)
2D imager
(SE4100) and
integrated NFC
Operating
System
Google™ Mobile
Services (GMS)
10
Android-based
AOSP 10
Google™ Mobile
Services (GMS)
10
Android-based
AOSP 10
13
The following table covers all WWAN configurations of the device.
Table 2 WWAN Configurations
About This Guide
Part Number Radios Camera Memory
MC2700J WLAN: 802.11 a/b/g/n/ac
WPAN: Bluetooth v5.0 Low Energy
MC2700K WLAN: 802.11 a/b/g/n/ac
WPAN: Bluetooth v5.0 Low Energy
No 2 GB
RAM/16 GB
Flash
13 MP rear 3 GB
RAM/32 GB
Flash
Mobility DNA Enterprise License
Powerful complimentary Mobility DNA tools are pre-loaded and ready to use, making it easier to stage,
secure and troubleshoot devices; capture and send data to your applications right out of the box; restrict
access to features and applications; and more. The Mobility DNA Enterprise License delivers premium
voice capabilities over Wi-Fi and unlocks a powerful data toolkit that takes workforce productivity and
device management simplicity to a new level.
Data Capture
Options
2D imager
(SE4100)
2D imager
(SE4100) and
integrated NFC
Operating
System
Google™ Mobile
Services (GMS)
10
Android-based
AOSP 10
Google™ Mobile
Services (GMS)
10
Google™ Mobile
Services (GMS)
10 with eSIM
Android-based
AOSP 10
* Optional Zebra voice solutions available for purchase. Push-to-Talk Express and Workforce Connect
PTT Pro do not require the MDNA Enterprise license. Workforce Connect Voice and other third party full
duplex voice solutions require the MDNA Enterprise license for performance and support.
Licensed Features
NOTE: Android Multi-User Mode is not supported by the Mobility DNA Enterprise License. Entering
Multi-User Mode on a device with an active Mobility DNA Enterprise License may cause undefined
behavior.
The features listed below are only available on this device with the purchase of a Mobility DNA Enterprise
License. A single license unlocks all premium features on the device. Some apps may require a download
from zebra.com/support
Core OS, Apps, and mDNA
Core OS, apps, and mDNA features that require the purchase of a Mobility DNA Enterprise License.
• PowerPrecision
• PowerPrecision Console
• Zebra Volume Control
• Secure NFC through EMDK
. Please contact your administrator or go to zebra.com for more information.
14
• Firmware Over the Air (FOTA)
• Device Tracker
• Enterprise Keyboard
• Device Central
• NG SimulScan through EMDK and DataWedge
• WFC Voice
WWAN and Connectivity
WWAN and connectivity Connectivity features that require the purchase of a Mobility DNA Enterprise
License.
• Fusion Configuration Service Providers (CSPs)
• Bluetooth Silent Pairing
• Bluetooth NFC Tap and Pair
• Bluetooth CSPs
• Disable future pairing with remote Bluetooth devices.
About This Guide
Fusion
• Do not allow the device to be visible to other devices over Bluetooth.
• Allow Silent Pairing
Fusion features that require the purchase of a Mobility DNA Enterprise License.
• Prevent disconnect when roaming during sudden loss of access point.
• Prevent disconnect when roaming if infrastructure initiates disconnect.
• Wi-Fi optimization for Voice Over IP (VOIP)
• Remote configuration using a Mobile Device Management (MDM)
• Real-time statistics and WLAN even logging
• 802.11v (available Q3 2020)
• Call Admission Control/TSPEC/Voice Prioritization
• Fusion Configuration Graphical User Interface (GUI)
• Power Management (WMM U-APSD)
• EAP Methods (LEAP)
• EAP Methods (GTC) Dynamic PwdFast Roam (CCKM)
• CCXv4
• Channel Mask
• Band Preference
• Traffic Monitor
• Restricted Wi-Fi User Interface
• Subnet Roam
• Auto Time Configuration
15
• Soft Access Point Regulatory (Channel Selection)
• Disconnect Suppression
• WorryFree Wi-Fi
Request Licenses
Customers, partners, and distributors require a Mobility DNA Enterprise License. Please request an
evaluation or trial license through your account manager.
An account manager or sales engineer can request a trial or evaluation of the Mobility DNA Enterprise
License for customers, partners, or distributors using SFDC forms
Zebra engineering can submit a request for a trial or evaluation of the Mobility DNA Enterprise License
using Service NOW
.
Notational Conventions
Notational conventions are used to highlight important information.
• Bold text is used to highlight the following:
About This Guide
.
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not
required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
16
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information
is available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
• IMEI number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for
servicing and will be given specific directions. We are not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty. Remove the SIM card and/or microSD card from the device before shipping for service.
About This Guide
.
If the device was purchased from a business partner, contact that business partner for support.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel and then touch .
2. Touch About phone.
3. Scroll to view the following information:
• Battery information
• Emergency information
• SW components
• Legal information
• Model & hardware
• Android version
• Android security patch level
• Kernel version
• Build number
To determine the device IMEI information (WWAN only), touch About phone > IMEI.
• IMEI - Displays the IMEI number for the device.
• IMEI SV - Displays the IMEI SV number for the device.
17
About This Guide
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
• Touch About phone > Model & hardware > Serial number.
18
Getting Started
This section provides information to get the device up and running for the first time.
Unpacking
To unpack the device:
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following items were received:
• Mobile computer
• PowerPrecision Lithium-ion battery
• Straight hand strap
• Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Customer
Support center immediately. See Service Information on page 17.
4. Prior to using the device for the first time, remove the protective shipping film that covers the exit
window, display, and camera window.
19
Features
Front View
Getting Started
1
2
3
4
5
8
Table 3 Front View Features
Number Item Function
1 Scan indicator Indicates a successful or unsuccessful scan.
2 Charging/Notification LED Indicates battery charging status while charging and application
3 Touch screen Displays all information needed to operate the device.
4 Scan button Initiates data capture when a scan application is enabled.
5 Power button Turns the display on and off. Press and hold to reset the device or
6 Microphone Use for communications in Handset mode.
7 USB-C connector/Bottom
port
8 Hand strap clip slot Use for securing the hand strap in place.
6
7
generated notifications.
power off.
Provides USB host and client communications, and device
charging via cables and accessories.
20
Back View
Getting Started
9
10
11
12
13
14
15
16
17
18
Table 4 Back View Features
Number Item Function
9 Battery release button Press to remove the battery.
10 Alignment feature/Latch
recess
Use to help guide the USB-C connector into one of the charging
cradles.
11 Battery Standard - 3500 mAh (typical) / 3300 mAh (minimum)
PowerPrecision Lithium-ion Battery.
Extended - 4900 mAh (typical) / 4600 mAh (minimum)
PowerPrecision Lithium-ion Battery.
12 Back port The two pin back I/O is an electrical contact that is activated by the
trigger handle.
13 Hand strap mount Provides mounting point for hand strap accessory.
14 Speaker Provides audio output for video and music playback.
15 Flash Provides illumination for the camera.
16 Camera Takes photos and videos.
17 NFC antenna Provides communication with other NFC-enabled devices.
18 Exit window Provides data capture using the imager.
21
Setting Up the Device
To start using the device for the first time:
1. Install a micro secure digital (SD) card (optional).
2. Installing a nano SIM card (optional)
3. Install the battery.
4. Install trigger handle (optional).
5. Install hand strap (optional).
6. Charge the device.
7. Power on the device.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
Getting Started
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the
operator is properly grounded.
1. Remove the battery. See Removing the Battery on page 25.
2. Slide the microSD card holder to the Open position.
3. Lift the microSD card holder.
22
Getting Started
Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on
4.
each side of the door.
5. Close the microSD card holder and slide into the Lock position.
6. Replace the battery. See Installing the Battery on page 24.
Installing the SIM Card
NOTE: Only use a nano SIM card. Not applicable to MC2200.
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper
ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1. Remove the battery. See Removing the Battery on page 25.
2. Slide the SIM card holder to the unlock position.
23
Getting Started
Lift the SIM card holder door.
3.
4. Place the nano SIM card into the card holder with contacts facing down.
5. Close the SIM card holder door and slide into the lock position.
6. Replace the battery. See Installing the Battery on page 24.
Installing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers,
etc., may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
Insert the battery, top first, into the battery compartment in the back of the device.
1.
24
Getting Started
2.
Press the bottom of the battery down, into the battery compartment, until the battery release button
snaps into place.
Removing the Battery
NOTE: It is recommended to remove the optional trigger handle and/or hand strap prior to battery removal.
1. Holding both the top and bottom of the battery, press the battery release button on the bottom of the
battery with your thumb.
2. Lift the bottom of the battery up.
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Getting Started
Installing/Removing the Trigger Handle
Installing the Trigger Handle Using the Hand Strap Mount
1. Align the hand strap mount on the back of the device with the recess on the trigger handle.
2. Rotate the trigger handle down to grab the device.
Installing the Trigger Handle Using the Battery Finger Scoop
1. Align the battery finger scoop with the recess on the trigger handle.
2. Rotate the trigger handle down to grab the device.
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Removing the Trigger Handle
Rotate the trigger handle toward the top of the device and lift up to remove.
Alternately, rotate the trigger handle toward the bottom of the device and lift up to remove.
Getting Started
Installing the Hand Strap
Installing the Hand Strap on Device
1. Insert the hand strap clip into the hand strap clip slot on the bottom of the device.
F
2. Feed the top end of the hand strap through the hand strap mount at the top of the device.
2
27
Getting Started
Flip the strap over the hand strap mount and attach the end of the strap using the velcro.
3.
4. Place hand between device and hand strap and adjust hand strap as necessary.
Installing the Hand Strap on Device with Trigger Handle
1. Loop and tie the tether end of the hand strap with the hand strap mount.
2. Adjust the slide button according to wrist size and place hand between the hand strap.
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Charging the Battery
Before using the device for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power
supply. For information about the accessories available for the device see Accessories for more
information.
The standard battery charges from fully depleted to 90% in approximately three hours. The extended
battery charges from fully depleted to 90% in less than three and a half hours.
NOTE: In many cases, the 90% charge provides plenty of charge for daily use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge
batteries at room temperature with the device in sleep mode.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Getting Started
To charge a spare battery:
1. Insert the battery into a battery charging well.
2. Gently press down on the battery to ensure proper contact.
The Spare Battery Charging LED on the cup indicates the status of the spare battery charging. The
standard battery charges from fully depleted to 90% in less than three hours. The extended battery
charges from fully depleted to 90% in less than three and a half hours.
NOTE:
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries at room
temperature with the device in sleep mode.
In many cases the 90% charge provides plenty of charge for daily use.
Charging Indicators
Table 5 Charging/Notification LED Charging Indicators
Off Device is not charging. Device is not inserted correctly in the
Slow Blinking Amber (1 blink every
4 seconds)
Slow Blinking Red (1 blink every
4 seconds)
Solid Green Charging complete.
State Indication
cradle or connected to a power source. Charger/cradle is not
powered.
Device is charging.
Device is charging but the battery is at end of useful life.
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Table 5 Charging/Notification LED Charging Indicators (Continued)
State Indication
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Amber
(2 blinks/second)
Fast Blinking Red (2 blinks/second) Charging error but the battery is at end of useful life., for
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or accessory always
performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately
+37°C (+98°F)) the device or accessory may for brief periods of time alternately enable and disable battery
charging to keep the battery at acceptable temperatures. The device or accessory indicates when charging
is disabled due to abnormal temperatures via its LED and a notification appears on the display.
Getting Started
Charging error, for example:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically
8 hours).
example:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically
8 hours).
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