No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Zebra. This includes electronic or mechanical means, such as photocopying,
recording, or information storage and retrieval systems. The material in this manual is subject to change
without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Zebra grants to the user a non-transferable and non-exclusive license to use each software
and firmware program delivered hereunder (licensed program). Except as noted below, such license may not
be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Zebra. No right
to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user
shall not modify, merge, or incorporate any form or portion of a licensed program with other program material,
create a derivative work from a licensed program, or use a licensed program in a network without written
permission from Zebra. The user agrees to maintain Zebra’s copyright notice on the licensed programs
delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user
agrees not to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user
or any portion thereof.
Zebra reserves the right to make changes to any software or product to improve reliability, function, or design.
Zebra does not assume any product liability arising out of, or in connection with, the application or use of any
product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Zebra, intellectual
property rights. An implied license only exists for equipment, circuits, and subsystems contained in Zebra
products.
Revision History
Changes to the original guide are listed below:
ChangeDateDescription
-01 Rev. A12/23/11Initial release.
-02 Rev. A03/2015Zebra rebranding.
-03 Rev. A01/2019Update cleaning procedures on page 7-3.
iii
ivMC21XX Series User Guide
TABLE OF CONTENTS
Revision History .............................................................................................................................. iii
About This Guide
Introduction ..................................................................................................................................... ix
Documentation Set ................................................................................................................... ix
Configurations................................................................................................................................. x
Software Versions..................................................................................................................... x
Chapter Descriptions ...................................................................................................................... xi
Notational Conventions................................................................................................................... xi
Related Documents and Software .................................................................................................. xii
Service Information ......................................................................................................................... xii
This guide provides information about using the MC21XX mobile computers and accessories.
NOTEScreens and windows pictured in this guide are samples and may differ from actual screens.
Documentation Set
The documentation set for the MC21XX is divided into guides that provide information for specific user needs.
•
MC21XX Series Quick Start Guide - describes how to start using the MC21XX for the first time.
•
MC21XX Series Mobile Computer User Guide - describes how to use the MC21XX.
•
MC21XX Series Mobile Computer Integrator Guide - describes how to set up the MC21XX and the
accessories.
•
Microsoft Applications for Windows Mobile 6.1 and CE 6.0 User Guide - describes how to use Microsoft
developed applications.
•
Application Guide - describes how to use Zebra developed applications.
•
EMDK Help File - provides API information for writing applications.
xMC21XX Series User Guide
Configurations
This guide covers the following configurations:
ConfigurationRadiosDisplayMemory
MC2100NoneColor, no touch 128 MB RAM/
MC2180WLAN: 802.11 b/g/n
WPAN: Bluetooth
Color touch
screen
256 MB Flash
128 MB RAM/
256 MB Flash
Data
Capture
Linear imager
or 1D laser
Linear imager,
1D laser or 2D
imager
Operating
System
Windows CE 6.0
Windows CE 6.0
Software Versions
This guide covers various software configurations and references are made to operating system or software
versions for:
•
OEM version
•
Fusion version.
OEM Version
To determine the OEM software version:
Tap Start > Settings > Control Panel > System Info icon > System tab.
MC2180
Fusion Software
To determine the Fusion software version:
NOTE MC2180 only.
Tap Wireless Strength icon > WirelessStatus > Versions.
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started, describes the MC21XX’s physical characteristics, how to install and charge
the batteries, remove and replace the handstrap and how to start the MC21XX for the first time.
About This Guidexi
•
Chapter 2, Operation, provides basic instructions for using the MC21XX and navigating the MC21XX
software.
•
Chapter 3, Data Capture provides instructions for using the MC21XX to capture data using the linear
imager, 1D laser or 2D imager.
•
Chapter 4, Bluetooth, explains how to perform Bluetooth functionality on the MC21XX
•
Chapter 5, Wireless Applications, explains how to use the Wireless applications on the MC21XX.
•
Chapter 6, Accessories, describes the accessories available for the MC21XX and how to use the
accessories to charge the MC21XX.
•
Chapter 7, Maintenance & Troubleshooting, includes instructions on cleaning and storing the MC21XX,
and provides troubleshooting solutions for potential problems during MC21XX operation.
•
Appendix A, Specifications, includes a table listing the technical specifications for the MC21XX.
•
Appendix B, Keypad, contains keypad descriptions and special character generation tables.
Notational Conventions
The followingconventions are used in this document:
•
The term “mobile computer” refers to the Zebra MC21XX.
•
Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen.
xiiMC21XX Series User Guide
•
Bold text is used to highlight the following:
• Key names on a keypad
• Button names on a screen.
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
•
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following items provide more information about the MC21XX.
•
MC21XX Quick Start Guide, p/n 72-155017-xx
•
MC21XX Regulatory Guide, p/n 72-155018-xx
•
MC21XX Integrator Guide, p/n 72E-155021-xx
•
Application Guide, p/n 72E-68901-xx
•
Microsoft® Applications for Mobile 6.1 and CE 6.0 User Guide, p/n 72E-108299-xx
•
Enterprise Mobility Developer Kit (EMDK) Help File
•
Windows CE Platform SDK for MC2100c60, available at: http://www.zebra.com/support
•
Enterprise Mobility Developer Kit for C (EMDK for C), available at: http://www.zebra.com/support
•
ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.zebra.com/support
Service Information
If you have a problem with your equipment, contact Zebra Global Customer support for your region. Contact
information is available at: http://www.zebra.com/support.
When contacting Zebra Global Customer support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Global Customer Support, you may need to return your equipment
for servicing and will be given specific directions. Zebra is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your product from a Zebra business partner, contact that business partner for support.
Manufacturing Label Location
About This Guidexiii
xivMC21XX Series User Guide
CHAPTER 1GETTING STARTED
Introduction
This chapter describes the MC21XX physical characteristics, how to install and charge the battery, and how to
start the mobile computer for the first time.
Unpacking the Mobile Computer
Carefully remove all protective material from around the mobile computer and save the shipping container for
later storage and shipping. Verify that the equipment listed below is included:
•
Mobile computer
•
Mini stylus and tether (touch screen configurations only)
•
Battery
•
Regulatory Guide
•
Quick Start Guide.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Zebra Global Support
immediately. See Service Information on page xvi for contact information.
1 - 2MC21XX Series User Guide
Features
The features of the MC21XX mobile computer are shown in Figure 1-1.
LED Indicator
Display
Scan Button
Navigation Pad
Volume Up Button
(Default) Programmable
MC2180 only
Volume Down Button
(Default) Programmable
MC2180 only
Keypad
Microphone
MC2180 only
Battery
Power
I/O
Connector
Power Input Port
Exit Window
Figure 1-1
Battery Release Latch
Mini Stylus
Speaker
MC21XX Mobile Computer
Mobile Computer Startup
To start using the MC21XX:
•
Install the microSD card (optional).
•
Install the main battery.
•
Charge the main battery and the backup battery.
•
Start the MC21XX.
Install microSD Card
The Secure Device (SD) card provides secondary non-volatile storage (the flash memory is slower than RAM).
The SD card holder is located under the battery.
CAUTION Follow proper Electro-Static Discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the
operator is properly grounded.
Getting Started1 - 3
Do not use the microSD card slot for any other accessories.
NOTE Select microSD cards with environmental and/or the write cycle performance specifications that meet or
exceed the application requirements.
To insert the microSD card:
1.Place the MC21XX face-down.
2.Slide the card holder door down to unlock.
3.Lift the microSD card holder door.
microSD Card
Holder Door
Figure 1-2
Inserting the microSD Card
4.Position the microSD card, with the contacts facing down, into the microSD holder.
5.Close microSD card door.
6.Slide the card holder up to lock.
1 - 4MC21XX Series User Guide
microSD Card
Figure 1-3
Inserting the microSD Card
Install Main Battery
If the main battery is charged, the MC21XX can be used immediately. If the main battery is not charged, see
Battery Charging on page 1-4. To remove the main battery, see Main Battery Removal on page 1-7.
Insert the battery into the slot, bottom first and press the battery gently into the slot. The battery latches lock
the battery into place.
Figure 1-4
Insert Battery
Battery Charging
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page
The main battery can be charged before insertion into the MC21XX or after it is installed. Use the Four-slot
Battery Charger to charge the main battery (out of the MC21XX) or the supplied power supply to charge the
main battery while it is installed in the MC21XX.
Before using the MC21XX for the first time, fully charge the main battery until the LED Indicator remains lit (see
Table 1-1 on page 1-5 for charge status indications). The battery fully charges in less than four hours.
The MC21XX is equipped with a memory backup battery which automatically charges from the main battery
whether or not the MC21XX is operating or is in suspend mode. The memory backup battery retains data in
memory for at least 5 minutes when the MC21XX’s main battery is removed or fully discharged. When the
7-2.
Getting Started1 - 5
MC21XX is used for the first time or after the memory backup battery has fully discharged, the memory backup
battery requires approximately 15 hours to fully charge. Do not remove the main battery from the MC21XX for
15 hours to ensure that the memory backup battery fully charges. If the main battery is removed from the
MC21XX or the main battery is fully discharged, the memory backup battery completely discharges in several
hours.
When the main battery reaches a very low battery state, the combination of main battery and backup battery
retains data in memory for at least 72 hours.
NOTE Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the
backup battery is fully charged, data may be lost.
Batteries must be charged within the 0° to +40° C (32° to 104° F) ambient temperature range.
To charge the MC21XX using the optional power supply:
AC Line Cord
Power Supply
Power Port
Barrel Jack
Figure 1-5
1.Connect the AC Line Cord to the power supply.
2.Connect the AC plug to an AC outlet.
3.Lift the rubber plug covering the MC21XX power port.
4.Plug the power supply barrel jack into the power port on the bottom of the MC21XX.
Charging Using Power Supply
The MC21XX starts to charge. The LED Indicator indicates the charging status.
Table 1-1
LED Indicators
LEDIndication
Off
MC21XX
not placed correctly in the cradle; charge cable not connected correctly or
charger is not powered.
1 - 6MC21XX Series User Guide
Table 1-1
Fast Blinking AmberError in charging. Check placement of the
Slow Blinking Amber
Solid AmberCharging complete.
The following accessories can also be used to charge the battery:
•
•
•
See Chapter 6, Accessories for charging instructions using the accessories.
LED Indicators (Continued)
LEDIndication
MC21XX
Note: When the battery is initially inserted in the
the battery power is low or the battery is not fully inserted.
Cradle (and a power supply):
• Single-slot USB Cradle.
Cables (and a power supply):
• USB ActiveSync/Charge Cable.
Chargers (and a power supply):
• Four-slot Spare Battery Charger.
is charging.
MC21XX
.
MC21XX
, the LED flashes once if
Spare Battery Charging
To charge a spare battery:
1.Connect the Four-slot Battery Charger to the appropriate power source. See Chapter 6, Accessories for
setup instructions.
2.Insert the spare battery, bottom first, into the spare battery charging slot and gently press down on the
battery to ensure proper contact.
The battery starts to charge automatically. The LED Indicator blinks amber to indicate the battery is charging.
See Chapter 6, Accessories for charging indications. The battery usually fully charges in less than four hours.
Starting the MC21XX
Press the Power button to turn on the MC21XX. If the MC21XX does not power on, perform a cold boot. See
Resetting the MC21XX on page 2-12.
When the MC21XX is powered on for the first time, it initializes. The Splash screen appears for a short period
of time. On the MC2180 the Calibration screen appears.
If the MC21XX does not power on, see Resetting the MC21XX on page 2-12.
Calibration Screen
NOTE MC2180 only.
Use the Calibration screen to align the touch screen:
Getting Started1 - 7
1.Remove the mini stylus from the back of the MC21XX.
2.Carefully press and briefly hold the stylus tip on the center of the Calibration screen target. Repeat the
procedure as the target moves and stops at different locations on the screen. This enters the new
calibration settings.
Figure 1-6
3.Once all of the new calibration settings are input, tap the screen or press the ENTER button to save the
Calibration Screen
new calibration settings. Press ESC to discard the new calibration settings.
Main Battery Removal
CAUTION When removing the battery, follow the Safe Battery Swap procedures below otherwise loss of data or
system corruption may occur.
When in Safe Battery Swap mode, the MC21XX goes into a low power suspend state. All wakeup are
disabled.
To remove the main battery from an MC21XX:
1.If the MC21XX is in suspend mode, press the Power button to wake the MC21XX.
2.Press the Power button to place the MC21XX in suspend mode.
3.On the MC2180, tap Safe Battery Swap.
On the MC2100, using the navigation pad, scroll down to Safe Battery Swap. Press the Enter key.
4.Wait for the LED Indicator to turn red and then turn off.
5.Using thumbs, push the two battery latches up. The battery ejects slightly.
1 - 8MC21XX Series User Guide
Figure 1-7
6.Remove the battery from the MC21XX.
Release Latches
CAUTION Replace the new battery within five minutes to prevent loss of data.
Turning Off the Radios
NOTE MC2180 only.
WLAN Radio
To turn off the WLAN radio tap the Fusion Signal Strength icon on the task tray and select Disable Radio. An
X appears in the icon indicating that the radio is disabled (off).
Figure 1-8
Fusion Signal Strength Icon
Fusion Signal Strength Icon
To turn the radio back on, tap the Fusion Signal Strength icon on the task tray and select Enable Radio. The
X disappears from the icon indicating that the radio is enabled (on).
See Chapter 5, Wireless Applications for more information.
Safe System Shutdown/Re-boot
To ensure that data is not lost or that system corruption does not occurs, the user must follow the Safe Battery
Swap procedure when replacing the battery. See Main Battery Removal on page 1-7. If the Safe battery Swap
procedure is not followed, a Improper Shutdown message appears on the screen.
Carefully press and briefly hold stylus
on the center of the target.
Repeat as the target moves around
the screen.
Press the Esc key to cancel.
Getting Started1 - 9
Figure 1-9
Improper Shutdown Message
If the MC21XX stops responding, first perform a warm boot. A warm boot maintains radio status and registry
settings. Do not perform a cold boot unless necessary.
Performing a cold boot resets the MC21XX to factory defaults and loss of all registry settings.
To perform a warm boot, press and hold the Power button for five seconds.
1 - 10MC21XX Series User Guide
CHAPTER 2OPERATION
Introduction
This chapter provides basic instructions for using the MC21XX and navigating the operating system software.
Power Button
Press the Power button to toggle the MC21XX between suspend and resume. When the screen is off the
MC21XX is in suspend mode and when the screen is on the MC21XX is on.
Windows CE Sample Applications Window
The MC21XX contains a set of sample applications that can be installed. By default an installation icon is on
the Desktop. Double-tap the icon to install the sample applications. When installed, the Sample Applications
window appears on the screen whenever the MC21XX re-boots. Refer to the MC21XX Series Mobile
Computer Integrator Guide for installation and configuration.
The Sample Applications window links to sample applications. The sample applications are intended to be
used by application developers as application development examples. These applications were not developed
to support end users. Refer to the Application Guide for the sample applications.
Figure 2-1
Sample Applications Window
2 - 2MC21XX Series User Guide
Windows CE Desktop
The desktop displays the applications available with the Windows CE configurations. For information on using
the Microsoft
72E-78456-xx.
Figure 2-2
®
applications refer to the Microsoft® Applications for Mobile and CE 6.0 User Guide, p/n
Windows CE Desktop
Using the Keypad to Navigate Applications
The MC2100 screen is a non-touch screen and therefore navigation and control of an application is performed
using the keypad.
Key Combinations
The MC2100 uses special key combinations to easily navigate applications. Table 2-1 lists the key
combinations required to perform various application navigation and control.
Table 2-1
Access the Start menu on the Task barPress CTRL - ESC
Switch fields within an applicationPress TAB
Close windows or cancel operationsPress ESC
Access the Task ManagerPress ALT - TAB
Switch to next window or desktopPress ALT - ESC
Access a menu barPress ALT - CTRL
Press a button in an application window.Press TAB until the button is highlighted. Press SPACE
Windows Explorer - Select AllCTRL - A
Windows Explorer - CutCTRL - X
Windows Explorer - CopyCTRL - C
Key Combinations
ActionKey Combination
Operation2 - 3
Table 2-1
Key Combinations
ActionKey Combination
Windows Explorer - PasteCTRL - V
Open properties window of selected itemALT - Enter
Display pop-up context menuPress SHIFT - F10
Exit DataWedgePress CTRL - Q or ESC.
Selecting Items
Use a combination of key sequences to select items in a folder or list.
To select continuous items in a folder or list:
1.Open the folder or list.
2.Use the navigation pad to move to the first item to select.
3.Press Orange key to activate the alpha mode.
4.Press SHIFT - navigation pad (either up or down) to select the next item.
5.Repeat the SHIFT - navigation pad combination to select remaining items.
6.Perform the desired function (copy, paste, etc.).
To select multiple items in a folder or list:
1.Open the folder or list.
2.Press Orange key to activate the alpha mode.
3.Use the navigation pad to move to the first item.
4.Press CTRL - navigation pad to move within the list. The item name is outlined.
5.Repeat step 4 to move to the desired item.
6.Press SPACE to highlight the item.
7.Repeat steps 4 through 6 until all items are selected.
8.Perform the desired function (copy, paste, etc.).
Adjusting the Volume
To adjust the beeper volume on the MC2100 and the audio volume on the MC2180:
1.Press Orange key - F1. The volume control box appears.
2 - 4MC21XX Series User Guide
Figure 2-3
2.Use the navigation pad to adjust the volume.
3.After three seconds of inactivity, the settings are saved and the box disappears.
Volume Control Box
Adjusting the Screen Brightness
To adjust the screen brightness:
1.Press Orange key - F2. The brightness contrast control box appears.
Figure 2-4
2.Use the navigation pad to adjust the contrast.
3.After three seconds of inactivity, the settings are saved and the box disappears.
Brightness Control Box
Windows CE Status Icons
The taskbar (at the bottom of the screen) displays the Start button, active programs and status icons. The
taskbar icons are described in Table 2-2. The taskbar icons display the function status, indicate what programs
are active and indicate the battery charge status. The Taskbar buttons are used to access menus,
select/deselect functions or to change display windows.
•
Status Icons: The status icons indicate the function key status. If the FUNC, SHIFT, CTRL, ALT or
ALPHA functions are active the appropriate status icon is displayed.
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