MC20
Mobile Computer
Product Reference Guide
for Android™ 11
MN-004215-03EN Rev A
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in
many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google
LLC. All other trademarks are the property of their respective owners.
© 2021 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
For further information regarding legal and proprietary statements, go to:
COPYRIGHTS:zebra.com/copyright
WARRANTY:zebra.com/warranty
END USER LICENSE AGREEMENT: zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
2
Contents
About This Guide.............................................................................................................................. 11
Device Configurations.................................................................................................... 11
Mobility DNA Enterprise License.................................................................................... 11
Licensed Features .................................................................................................. 11
Core OS, Apps, and mDNA ............................................................................. 12
Connectivity...................................................................................................... 12
Fusion .............................................................................................................. 13
Request Licenses ................................................................................................... 13
Notational Conventions.................................................................................................. 13
Icon Conventions .......................................................................................................... 14
Service Information ........................................................................................................ 14
Determining Software Versions...................................................................................... 14
Determining the Serial Number...................................................................................... 15
Getting Started.................................................................................................................................. 16
Unpacking ...................................................................................................................... 16
Features......................................................................................................................... 17
Front View .............................................................................................................. 17
Back View............................................................................................................... 18
Setting Up the Device ................................................................................................... 19
Installing a microSD Card....................................................................................... 19
Installing the Battery ............................................................................................... 21
Removing the Battery ............................................................................................. 22
Installing the Hand Strap ........................................................................................ 23
Charging the Battery............................................................................................... 24
Charging/Notification LED Indicators ............................................................... 25
Spare Battery LED Charging Indicators ........................................................... 25
Charging Temperature ........................................................................................... 26
Using the Device............................................................................................................................... 27
Home Screen ................................................................................................................. 27
3
Contents
Setting Home Screen Rotation ............................................................................... 28
Status Bar............................................................................................................... 28
Notification Icons.............................................................................................. 28
Status Icons ..................................................................................................... 29
Managing Notifications ........................................................................................... 30
Opening the Quick Access Panel ........................................................................... 31
Quick Access Panel Icons................................................................................ 31
Editing Icons on the Quick Settings Bar ................................................................. 32
Battery Management...................................................................................................... 32
Checking Battery Status ......................................................................................... 32
Monitoring Battery Usage ....................................................................................... 33
Low Battery Notification.......................................................................................... 33
Interactive Sensor Technology....................................................................................... 33
Waking the Device ......................................................................................................... 33
USB Communication...................................................................................................... 34
Transferring Files.................................................................................................... 34
Transferring Photos ................................................................................................ 34
Disconnect from the Host Computer ...................................................................... 34
Settings.............................................................................................................................................. 36
Accessing Settings......................................................................................................... 36
Display Settings ............................................................................................................. 36
Setting the Screen Brightness Manually................................................................. 36
Setting Night Light .................................................................................................. 36
Setting Screen Rotation.......................................................................................... 37
Setting Screen Timeout .......................................................................................... 37
Setting Font Size .................................................................................................... 37
Notification LED Brightness Level .......................................................................... 38
Touch Panel Mode ................................................................................................. 38
Setting the Date and Time ............................................................................................. 38
General Sound Setting................................................................................................... 39
Sound Options........................................................................................................ 39
Setting Wake-Up Sources.............................................................................................. 39
Remapping a Button ...................................................................................................... 40
UI Listed Keys ........................................................................................................ 41
Non-Remappable Keys .......................................................................................... 41
Keyboards...................................................................................................................... 42
Keyboard Configuration.......................................................................................... 42
Enabling Keyboards ......................................................................................... 42
Switching Between Keyboards......................................................................... 42
Using the Android and Gboard Keyboards............................................................. 42
4
Contents
Edit Text ........................................................................................................... 42
Entering Numbers, Symbols, and Special Characters ..................................... 42
Using the Enterprise Keyboard............................................................................... 43
Numeric Tab..................................................................................................... 43
Alpha Tab......................................................................................................... 43
Additional Character Tab ................................................................................. 43
Scan Tab.......................................................................................................... 43
Language Usage............................................................................................................ 43
Changing the Language Setting ............................................................................. 44
Adding Words to the Dictionary .............................................................................. 44
Notifications.................................................................................................................... 44
Setting App Notifications ........................................................................................ 44
Viewing Notification Settings for All Apps ........................................................ 45
Controlling Lock Screen Notifications .............................................................. 45
Blink Light......................................................................................................... 46
Applications ...................................................................................................................................... 47
Accessing Apps.............................................................................................................. 49
Switching Between Recent Apps............................................................................ 50
Battery Manager............................................................................................................. 50
Opening Battery Manager ...................................................................................... 50
Battery Manager Information Tab........................................................................... 50
Battery Manager Swap Tab.................................................................................... 52
Camera ......................................................................................................................... 53
Taking Photos......................................................................................................... 53
Recording Videos ................................................................................................... 54
Camera Settings..................................................................................................... 54
DataWedge Demonstration............................................................................................ 56
Scanner Selection .................................................................................................. 56
PTT Express Voice Client ............................................................................................. 57
PTT Express User Interface ................................................................................... 57
PTT Audible Indicators ........................................................................................... 57
PTT Notification Icons ............................................................................................ 58
Enabling PTT Communication................................................................................ 58
Selecting a Talk Group ........................................................................................... 58
PTT Communication............................................................................................... 58
Responding with a Private Response .............................................................. 59
Disabling PTT Communication ............................................................................... 59
RxLogger....................................................................................................................... 60
RxLogger Configuration.......................................................................................... 60
Configuration File ................................................................................................... 60
Enabling Logging.................................................................................................... 60
5
Contents
Disabling Logging ................................................................................................... 60
Extracting Log Files ................................................................................................ 60
Backing Up ............................................................................................................. 60
RxLogger Utility ...................................................................................................... 61
Initiating the Main Chat Head........................................................................... 61
Removing the Main Chat Head ........................................................................ 61
Viewing Logs.................................................................................................... 61
Removing a Sub Chat Head Icon..................................................................... 61
Backing Up In Overlay View............................................................................. 61
Data Capture ..................................................................................................................................... 62
Imaging .......................................................................................................................... 62
Digital Camera ............................................................................................................... 62
Operational Modes ................................................................................................. 63
NextGen Simulscan ......................................................................................... 63
RS5100 Ring Scanner ................................................................................................... 63
RS6000 Bluetooth Ring Scanner ................................................................................... 64
Scanning Considerations ............................................................................................... 64
Scanning with Internal Imager........................................................................................ 64
Scanning with Internal Camera...................................................................................... 66
Scanning with the RS6000 Bluetooth Ring Scanner...................................................... 66
Scanning with RS5100 Ring Scanner............................................................................ 68
Pairing the Bluetooth Ring Scanner............................................................................... 69
Pairing Using Near Field Communication............................................................... 69
Pairing in SSI Mode Using Near Field Communication .......................................... 70
Pairing in HID Mode Using Near Field Communication.......................................... 71
Pairing Using Simple Serial Interface ..................................................................... 72
Pairing Using Bluetooth Human Interface Device .................................................. 73
DataWedge .................................................................................................................... 73
Enabling DataWedge.............................................................................................. 74
Disabling DataWedge............................................................................................. 74
Supported Decoders............................................................................................... 74
Wireless............................................................................................................................................. 77
Wireless Local Area Networks ....................................................................................... 77
Connecting to a Wi-Fi Network............................................................................... 78
Removing a Wi-Fi Network..................................................................................... 78
WLAN Configuration ...................................................................................................... 78
Configuring a Secure Wi-Fi Network ...................................................................... 78
Manually Adding a Wi-Fi Network .......................................................................... 79
Configuring for a Proxy Server ............................................................................... 80
6
Contents
Configuring the Device to Use a Static IP Address ................................................ 81
Wi-Fi Preferences................................................................................................... 81
Additional Wi-Fi Settings ........................................................................................ 82
Wi-Fi Direct............................................................................................................. 82
Bluetooth........................................................................................................................ 83
Adaptive Frequency Hopping ................................................................................. 83
Security................................................................................................................... 83
Bluetooth Profiles ................................................................................................... 84
Bluetooth Power States .......................................................................................... 85
Bluetooth Radio Power........................................................................................... 85
Enabling Bluetooth ........................................................................................... 85
Disabling Bluetooth .......................................................................................... 85
Discovering Bluetooth Device(s) ............................................................................ 86
Changing the Bluetooth Name ............................................................................... 86
Connecting to a Bluetooth Device .......................................................................... 86
Selecting Profiles on the Bluetooth Device............................................................. 86
Unpairing a Bluetooth Device ................................................................................. 87
Using a Bluetooth Headset..................................................................................... 87
Cast................................................................................................................................ 87
Near Field Communications........................................................................................... 87
Reading NFC Cards ............................................................................................... 88
Enterprise NFC Settings......................................................................................... 88
Accessories....................................................................................................................................... 90
1-Slot Charge Only Cradle............................................................................................ 92
Setup ...................................................................................................................... 93
1-Slot Charge/Communication Cradle .......................................................................... 94
Setup ...................................................................................................................... 95
5-Slot Charge Only Cradle............................................................................................ 96
Setup ...................................................................................................................... 97
Daisy Chaining ....................................................................................................... 98
4-Slot Battery Charger .................................................................................................. 99
Setup .................................................................................................................... 100
Application Deployment................................................................................................................. 101
Security ........................................................................................................................ 101
Secure Certificates....................................................................................................... 101
Installing a Secure Certificate ...................................................................................... 101
Configuring Credential Storage Settings .............................................................. 102
Development Tools ...................................................................................................... 102
7
Contents
Android Application Development ........................................................................ 102
Development Workstation .............................................................................. 102
Enabling Developer Options .......................................................................... 102
EMDK for Android................................................................................................. 103
StageNow ............................................................................................................. 103
GMS Restricted............................................................................................................ 103
ADB USB Setup........................................................................................................... 103
Enabling USB Debugging..................................................................................... 103
Entering Android Recovery Manually ................................................................... 104
Application Installation ................................................................................................. 104
Installing Applications Using the USB Connection ............................................... 105
Installing Applications Using the Android Debug Bridge ...................................... 105
Installing Applications Using a microSD Card ...................................................... 106
Uninstalling an Application ................................................................................... 106
Performing a System Update....................................................................................... 107
Downloading the System Update Package .......................................................... 107
Performing a System Update Using microSD Card.............................................. 107
Performing a System Update Using ADB............................................................. 107
Verifying System Update Installation.................................................................... 108
Enterprise Reset .......................................................................................................... 108
Performing an Enterprise Reset From Device Settings........................................ 108
Downloading the Enterprise Reset Package ........................................................ 109
Performing an Enterprise Reset Using microSD Card ......................................... 109
Performing an Enterprise Reset Using ADB......................................................... 109
Performing a Factory Reset ......................................................................................... 110
Downloading the Factory Reset Package ............................................................ 110
Performing a Factory Reset Using microSD Card................................................ 110
Performing a Factory Reset Using ADB ............................................................... 111
Storage......................................................................................................................... 111
Random Access Memory ..................................................................................... 112
Viewing Memory............................................................................................. 112
Internal Storage .................................................................................................... 112
Viewing Internal Storage ................................................................................ 112
External Storage................................................................................................... 112
Viewing External Storage............................................................................... 112
Formatting a microSD Card ........................................................................... 113
Formatting a microSD Card as Internal Memory............................................ 113
Enterprise Folder .................................................................................................. 113
Managing Apps ............................................................................................................ 113
App Details ........................................................................................................... 113
Managing Downloads................................................................................................... 114
8
Contents
Maintenance and Troubleshooting ............................................................................................... 115
Maintaining the Device................................................................................................. 115
Battery Safety Guidelines............................................................................................. 115
Cleaning Instructions.................................................................................................... 116
Approved Cleanser Active Ingredients ................................................................. 116
Harmful Ingredients .............................................................................................. 117
Device Cleaning Instructions ................................................................................ 117
Special Cleaning Notes ........................................................................................ 117
Cleaning Materials Required ................................................................................ 117
Cleaning Frequency ............................................................................................. 118
Cleaning the Device..................................................................................................... 118
Housing ................................................................................................................ 118
Display.................................................................................................................. 118
Camera and Exit Window ..................................................................................... 118
Cleaning Battery Connectors................................................................................ 118
Cleaning Cradle Connectors ................................................................................ 118
Troubleshooting .......................................................................................................... 120
Resetting the Device ............................................................................................ 120
Performing a Soft Reset................................................................................. 120
Performing a Hard Reset ............................................................................... 120
Troubleshooting the Device.................................................................................. 120
1-Slot Charge OnlyCradle .................................................................................... 123
1-Slot Charge/Communication Cradle.................................................................. 123
5-Slot Charge Only Cradle ................................................................................... 124
4-Slot Battery Charger.......................................................................................... 124
Technical Specifications................................................................................................................ 126
Decode Distances ................................................................................................ 126
1-Slot Charge Only Cradle Technical Specifications............................................ 127
1-Slot Charge/Communication Cradle Technical Specifications .......................... 127
5-Slot Charge Only Cradle Technical Specifications............................................ 128
4-Slot Battery Charger Technical Specifications .................................................. 129
Keypad............................................................................................................................................. 130
Introduction .................................................................................................................. 130
21-Key Keypad............................................................................................................. 130
Function/Alpha Mode............................................................................................ 133
Large Key Indicator .............................................................................................. 134
Keypad Combinations .......................................................................................... 134
Hard Reset ..................................................................................................... 134
Recovery Mode .............................................................................................. 134
9
Contents
Screen Capture .............................................................................................. 134
Increase/Decrease Volume............................................................................ 135
Index ................................................................................................................................................ 136
10
About This Guide
This guide provides information about setting up and using MC20 mobile computers with AndroidTM 11
operating system. Some screens shown in this guide may differ from the actual screens shown on the
device.
Device Configurations
The following table includes all configurations of the device.
Table 1 Device Configurations
Part Number Radios Camera Memory
MC200A WLAN: 802.11 a/b/g/n/ac
WPAN: Bluetooth v5.0 Low Energy
13 MP rear 4 GB RAM
64 GB Flash
Mobility DNA Enterprise License
Powerful complimentary Mobility DNA tools are made available and ready to use, making it easier to stage,
secure and troubleshoot devices; capture and send data to your applications right out of the box; restrict
access to features and applications; and more. The Mobility DNA Enterprise License delivers premium
voice capabilities over Wi-Fi and unlocks powerful tools and utilities that takes workforce productivity and
device management simplicity to a new level.
* Optional Zebra voice solutions available for purchase. Push-to-Talk Express and Workforce Connect
PTT Pro do not require the MDNA Enterprise license. Workforce Connect Voice and other third party full
duplex voice solutions require the MDNA Enterprise license for performance and support.
Licensed Features
NOTE: Android Multi-User Mode is not supported by the Mobility DNA Enterprise License. Entering
Multi-User Mode on a device with an active Mobility DNA Enterprise License may cause undefined
behavior.
Data Capture
Options
2D imager
(SE4770) and
integrated NFC
Operating
System
Runs on Android
11
The features listed below are only available on this device with the purchase of a Mobility DNA Enterprise
License. A single license unlocks all premium features on the device. Some apps may require a download
from zebra.com/support
. Please contact your administrator or go to zebra.com for more information.
11
Core OS, Apps, and mDNA
Core OS, apps, and mDNA features that require the purchase of a Mobility DNA Enterprise License.
• Zebra Volume Control
• Secure NFC through EMDK
• Firmware Over the Air (FOTA)
• Enterprise Keyboard
• Device Central
• NG SimulScan through EMDK and DataWedge
• WFC Voice
Connectivity
Connectivity features that require the purchase of a Mobility DNA Enterprise License.
• Wi-Fi Manager (Wi-Fi)
• Channel mask
About This Guide
• AutoTimeConfig
• CCKM
• WLANPowerSave (WMM-PS)
• EnableRestrictedSettingsUI
• BandPreference
• SubNetRoam
• PasswordProtectEncryption
• 802.11v
• CallAdmissionControl
• Gratuitous ARP
• Profile configuration (Dynamic GTC)
• Profile configuration (LEAP)
• WorryFree WiFi Manager (WorryFree WiFi)
• Bluetooth Silent Pairing, Trusted and Single Pairing
• Bluetooth NFC Tap and Pair
• Bluetooth CSPs
• Disable future pairing with remote Bluetooth devices.
• Do not allow the device to be visible to other devices over Bluetooth.
• Allow Silent Pairing
• SmartLeash (Quality monitoring feature)
• Clear All PDL (Paired Device List)
12
Fusion
Fusion features that require the purchase of a Mobility DNA Enterprise License.
• Power Management (WMM U-APSD)
• EAP Methods (LEAP)
• PEAP Phase 2: GTC Dynamic Password
• Fast Roam(CCKM).
• CCXv4 (compliant, but not certified)
• Band Preference (5 GHz Only)
• Subnet Roam
• 802.11v
• WorryFree WiFi
• Fusion Logger
• Fusion Status
Request Licenses
About This Guide
Customers, partners, and distributors require a Mobility DNA Enterprise License. Please request an
evaluation or trial license through your account manager.
An account manager or sales engineer can request a trial or evaluation of the Mobility DNA Enterprise
License for customers, partners, or distributors using SFDC forms
Zebra engineering can submit a request for a trial or evaluation of the Mobility DNA Enterprise License
using Service NOW
.
Notational Conventions
Notational conventions are used to highlight important information.
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
.
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
13
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not
required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
About This Guide
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information
is available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for
servicing and will be given specific directions. We are not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty. If applicable, remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone.
3. Scroll to view the following information:
• Battery information
• Emergency information
• SW components
• Legal information
14
About This Guide
• Model & hardware
• Android version
• Android security patch level
• Kernel version
• Build number
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone > Model & hardware > Serial number.
15
Getting Started
This section provides information to get the device up and running for the first time.
Unpacking
To unpack the device:
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following were received:
• Mobile computer
• PowerPrecision Lithium-ion battery
• Hand strap
• Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
16
Features
Front View
Getting Started
2
1
3
4
5
6
7
8
Table 2 Front View Features
Number Item Function
1 Data capture LED Indicates data capture status
2 Charging/Notification LED Indicates battery charging status while charging and
application generated notifications.
3 Touch screen Displays all information needed to operate the device.
4 Scan button Initiates data capture when a scan application is enabled.
5 Keypad Use to enter data and navigate on screen functions.
6 Microphone Use for communications in Speakerphone mode
7 Interface connector Provides USB host and client communications, and device
charging via cables and accessories.
8 Battery door latch Secures battery cover.
17
Back View
1
Table 3 Back View Features
1 Battery cover Provides access to the battery.
2 Hand strap mounting
3 Camera Takes photos and videos.
4 Exit window Provides data capture using integrated scanner/imager option.
5 NFC antenna Provides communication with other NFC-enabled devices.
6 Speaker Provides audio output for voice communication, video and
7 3.5 mm headset jack For audio output to a wired headset.
Getting Started
2
3
4
5
6
7
Number Item Function
Use for securing the hand strap to the device.
points
music playback.
18
Setting Up the Device
To start using the device for the first time:
1. Install a micro secure digital (SD) card (optional).
2. Install the battery.
3. Install the hand strap (recommended).
4. Charge the device.
5. Power on the device.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the
operator is properly grounded.
Getting Started
1. Slide the battery latch to the unlock position.
2. Lift the battery cover.
If a battery was previously installed, the microSD card holder is located under the battery.
19
Getting Started
Slide the microSD card holder to the Open position.
3.
4. Lift the microSD card holder.
5. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on
each side of the door.
6. Close the microSD card holder and slide into the Lock position.
7. Replace the battery. See Installing the Battery on page 21.
20
Installing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags,
engravings, stickers, etc., may compromise the intended performance of the device or accessories.
Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble),
functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags,
engravings, stickers, etc. in the battery well.
1. Insert the battery, top first, into the battery compartment in the back of the device.
2. Press the bottom of the battery down, into the battery compartment, until the bottom battery tab locks
into place.
Getting Started
3. Insert the battery cover, top first, into the battery well.
21
Getting Started
Press down the battery cover at the bottom of the device.
4.
5. Slide the battery latch to the lock position.
Removing the Battery
NOTE: It is recommended to remove the hand strap from the mounting bar found at the bottom of the
battery cover before removing or replacing the battery.
1. Press the power button until the menu appears.
2. Touch Power off or Warm Swap (by following the on device instructions).
3. Slide the battery latch to the unlock position.
22
Lift the battery cover.
4.
5. Remove the battery.
Getting Started
Installing the Hand Strap
To install the hand strap on the device:
1. Feed the top end of the hand strap through the top mounting bar.
2. Pull the end through the hand strap cut-out.
3. Pull the end until the notch sits into the slot.
23
Getting Started
Feed the other end of the hand strap through the slot at the bottom of the device.
4.
5. Pull the end through the slot.
6. Press the hook material against the loop material.
7. Place hand between device and hand strap and adjust hand strap as necessary.
Charging the Battery
Before using the device for the first time, charge the main battery until the solid amber
Charging/Notification light emitting diode (LED) remains lit. To charge the device use a cable or a cradle
with the appropriate power supply. For information about the accessories available for the device see
Accessories for more information.
CAUTION: Ensure that you follow the guidelines for battery safety described in Maintenance and
Troubleshooting.
To charge a device:
1. Insert the device into a slot to begin charging.
2. Ensure the device is seated properly.
The device’s Charging/Notification LED indicates the status of the battery charging in the device. The
battery charges from fully depleted to 90% in less than three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use.
To achieve the best charging results use only approved charging accessories and batteries. Charge
batteries at room temperature with the device in sleep mode.
24
Getting Started
Charging/Notification LED Indicators
Table 4 Charging/Notification LED Indicators
State Indication
Off Device is not charging. Device is not inserted correctly in the
Solid Amber Device is charging.
Solid Red Device is charging but the battery is at end of useful life.
Solid Green Charging complete.
Fast Blinking Amber (2
blinks/second)
Fast Blinking Red (2 blinks/second) Charging error but the battery is at end of useful life., for
cradle or connected to a power source. Charger/cradle is not
powered.
Charging complete and battery is at the end of useful life.
Charging error, for example:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically
eight hours).
example:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically
To charge a spare battery:
1. Insert the batteries into the 4-slot battery charger.
2. Gently press down on the battery to ensure proper contact.
The charge LED’s on the battery charger (one for each battery slot), indicate the battery charge status.
The batteries charge from fully depleted to 90% in less than three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use.
To achieve the best charging results use only approved charging accessories and batteries. Charge
batteries at room temperature with the device in sleep mode.
Spare Battery LED Charging Indicators
Table 5 Spare Battery LED Charging Indicators
State Indication
Solid Amber Spare battery is charging.
Solid Green Spare battery charging is complete.
eight hours).
25
Table 5 Spare Battery LED Charging Indicators (Continued)
State Indication
Solid Red Spare battery is charging and battery is at the end of useful life.
Fast Blinking Red (2 blinks/second) Error in charging; check placement of spare battery.
Off No spare battery in slot. Spare battery not placed in slot correctly.
Charging Temperature
When charging the battery pack, do so in an ambient temperature range of 0 °C to 40 °C. The device or
accessory always performs battery charging in a safe and intelligent manner. At higher temperatures the
device or accessory may for brief periods of time alternately enable and disable battery charging to keep
the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due
to abnormal temperatures via its LED and a notification appears on the display.
Getting Started
Charging complete and battery is at the end of useful life.
Cradle is not powered.
26
Using the Device
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured
your device, your Home screen may appear differently than the graphics in this section.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and
slide up to unlock.
The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or
right to view the additional screens.
Home screen icons can be configured by the user and may look different than shown.
Figure 1 Home Screen
1
2
3
4
6
5
1 Status Bar Displays the time, status icons (right side), and notification icons (left side).
2 Widgets Launches stand-alone apps that run on the Home screen.
3 Shortcut Icons Opens apps installed on the device.
4 Folder Contains apps.
7
For more information see Notification Icons on page 28 and Managing
Notifications on page 30.
27
5 Back Displays the previous screen.
6 Home Displays the Home screen.
7 Recent Displays recently used applications.
Setting Home Screen Rotation
By default, the Home screen rotation is disabled.
1. Touch and hold anywhere on the Home screen until the options appear.
2. Touch Home settings.
3. Touch the Allow Home screen rotation switch.
4. Touch the Home button.
5. Rotate the device.
NOTE: Auto-rotate needs to be enabled in the Quick Access panel or in Settings before the Home Screen
Rotation setting can be used to enable or disable Home Screen Rotation.
Using the Device
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
Figure 2 Notification and Status Icons
1 Notification Icons. See Notification Icons on page 28.
2 Status Icons. See Status Icons on page 29.
Notification Icons
Notification icons indicate app events and messages.
Table 6 Notification Icons
Icon Description
1
Main battery is low.
2
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. GMS devices only.
Open Wi-Fi network is available.
28
Using the Device
Table 6 Notification Icons (Continued)
Icon Description
Audio is playing.
Problem with sign-in or sync has occurred.
Device is uploading data.
Animated: the device is downloading data. Static: the download is complete.
Device is connected to or disconnected from a virtual private network (VPN).
Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
Wired headset with a boom module is connected to the device.
Wired headset without a boom module is connected to the device.
Status Icons
Status icons display system information for the device.
Table 7 Status Icons
Icon Description
PTT Express Voice client status. See the PTT Express PTT Notification Icons for a
complete list.
Indicates the RxLogger app is running.
Indicates the Bluetooth scanner is connected to the device.
Indicates the ring scanner is connected to the device in HID mode.
Alarm is active.
Main battery is fully charged.
Main battery is partially drained.
Main battery charge is low.
Main battery charge is very low.
Main battery is charging.
All sounds, except media and alarms, are muted. Vibrate mode is active.
Indicates that all sounds except media and alarms are muted.
29
Using the Device
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Table 7 Status Icons (Continued)
Icon Description
Do Not Disturb mode active.
Airplane Mode is active. All radios are turned off.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network. Indicates the Wi-Fi version number.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Connected to an Ethernet network.
Indicates that the Orange key is locked.The round orange icon displays when the
Fn/ABC key is long pressed.
Indicates that the Blue key is pressed.The rectangle blue icon displays when the
Fn/ABC key is short pressed.
Indicates that a BT headset is connected to the device.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When
a notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons on
page 28 for a list of possible notification icons and their description.
• To view a list of all notifications, open the Notification panel by dragging the Status bar down from the
top of the screen.
Figure 3 Notification Panel
• To respond to a notification, open the Notification panel and then touch a notification. The Notification
panel closes and the corresponding app opens.
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