Xerox WorkCentre 7970, WorkCentre 7970i User Guide

Xerox® WorkCentre® 7970/7970i Color Multifunction Printer 2016 Xerox

User Guide

ConnectKey® Technology

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Document version 1.2: February 2016

BR9778_en-us

Contents

1 Safety 11

Warning Symbols .......................................................................................................................................................... 12

Notices and Safety ....................................................................................................................................................... 13

Emergency Turn Off ............................................................................................................................................. 13

General Guidelines................................................................................................................................................ 14

Electrical Safety ............................................................................................................................................................. 15

Electrical Supply ..................................................................................................................................................... 15

Emergency Turn Off ............................................................................................................................................. 15

Power Cord Safety Information ...................................................................................................................... 16

Operational Safety ....................................................................................................................................................... 17

Printer Location ..................................................................................................................................................... 17

Operational Guidelines ....................................................................................................................................... 17

Consumables Information................................................................................................................................. 18

Ozone Release ........................................................................................................................................................ 18

Maintenance Safety .................................................................................................................................................... 19

Printer Symbols .............................................................................................................................................................. 20

Environmental, Health, and Safety Contact Information ............................................................................. 21

2 Features 23

Parts of the Printer ....................................................................................................................................................... 24

Left Front View ....................................................................................................................................................... 24

Left Rear View ........................................................................................................................................................ 25

Internal Components .......................................................................................................................................... 25

Document Feeder ................................................................................................................................................. 26

Control Panel .......................................................................................................................................................... 26

Business Ready Finisher with Optional Booklet Maker ...........................................................................

Business Ready Finisher with Optional C/Z Folder ................................................................................... 28

Wireless Network Adapter ................................................................................................................................. 29

Information Pages ....................................................................................................................................................... 30

Printing the Configuration Report .................................................................................................................. 30

Administration Features ............................................................................................................................................. 31

Accessing the Printer ........................................................................................................................................... 31

Xerox

Finding the IP Address of the Printer ............................................................................................................ 34

Automatic Data Collection ................................................................................................................................ 34

Billing and Usage Information ........................................................................................................................ 34

Xerox ConnectKey Apps ............................................................................................................................................. 35

More Information ......................................................................................................................................................... 36

Welcome Center .................................................................................................................................................... 37

CentreWare® Internet Services ........................................................................................................ 33

3 Installation and Setup 39

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Contents

Installation and Setup Overview ............................................................................................................................. 40

Initial Printer Setup .............................................................................................................................................. 40

Physically Connecting the Printer to the Network .................................................................................... 40

Connecting to a Telephone Line ..................................................................................................................... 41

Turning the Printer On and Off ........................................................................................................................ 41

Preventing Printer Malfunction........................................................................................................................ 43

USB Cover ................................................................................................................................................................ 43

Optimizing Printer Performance ...................................................................................................................... 43

Modifying General Settings ...................................................................................................................................... 44

Setting Energy Saver Mode ............................................................................................................................... 45

Setting the Date and Time at the Control Panel ...................................................................................... 46

Installing the Software ............................................................................................................................................... 47

Operating System Requirements .................................................................................................................... 47

Installing Drivers and Utilities for Windows ............................................................................................... 48

Installing Print Drivers and Utilities for Macintosh OS X Versions 10.7 and Later ....................... 49

Installing Print Drivers and Utilities for UNIX and Linux Printing ...................................................... 50

Other Drivers ........................................................................................................................................................... 52

4 Paper and Media 53

Supported Paper............................................................................................................................................................ 54

Recommended Media ......................................................................................................................................... 54

Ordering Paper ....................................................................................................................................................... 54

General Paper Loading Guidelines ................................................................................................................. 54

Paper That Can Damage Your Printer........................................................................................................... 55

Paper Storage Guidelines ................................................................................................................................... 55

Supported Paper Types and Weights ............................................................................................................ 56

Supported Standard Paper Sizes .....................................................................................................................

Supported Paper Sizes and Weights for Automatic 2-Sided Printing ............................................... 58

Supported Paper Sizes for the Envelope Tray ............................................................................................ 58

Supported Custom Paper Sizes ........................................................................................................................ 59

Loading Paper ................................................................................................................................................................ 60

Loading Paper in Trays 1–4 ............................................................................................................................... 60

Setting the Guide Locks in the 500-Sheet Adjustable Trays................................................................. 63

Loading Paper in Trays 3 and 4 of the Tandem Tray Module ............................................................. 64

Loading Paper in Tray 5 ..................................................................................................................................... 66

Loading Paper in Tray 6 (High-Capacity Feeder) ...................................................................................... 68

Configuring Tray 6 in the High-Capacity Feeder ...................................................................................... 70

Changing Paper Size, Type, and Color .......................................................................................................... 71

Printing on Special Paper ........................................................................................................................................... 72

Envelopes ................................................................................................................................................................. 72

Labels ......................................................................................................................................................................... 75

Glossy Cardstock ................................................................................................................................................... 79

Transparencies ....................................................................................................................................................... 80

5 Printing 81

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Printing Overview .......................................................................................................................................................... 82

Selecting Printing Options ......................................................................................................................................... 83

Print Driver Help .................................................................................................................................................... 83

Windows Printing Options ................................................................................................................................. 84

Macintosh Printing Options .............................................................................................................................. 86

Linux Printing Options ......................................................................................................................................... 87

Managing Jobs .............................................................................................................................................................. 89

Managing Jobs at the Control Panel ............................................................................................................. 89

Managing Secure and Held Print Jobs .......................................................................................................... 90

Managing Jobs in Xerox

CentreWare® Internet Services .................................................................... 91

Printing Features ........................................................................................................................................................... 92

Printing on Both Sides of the Paper ............................................................................................................... 92

Selecting Paper Options for Printing .............................................................................................................. 93

Printing Multiple Pages to a Single Sheet .................................................................................................... 93

Printing Booklets ................................................................................................................................................... 94

Using Image Options .......................................................................................................................................... 95

Using Special Pages ............................................................................................................................................. 96

Scaling ....................................................................................................................................................................... 98

Printing Watermarks ............................................................................................................................................ 99

Printing Mirror Images ...................................................................................................................................... 100

Creating and Saving Custom Sizes ............................................................................................................... 101

Selecting Job Completion Notification for Windows ............................................................................ 101

Printing Special Job Types ....................................................................................................................................... 102

Secure Print ........................................................................................................................................................... 102

Sample Set ............................................................................................................................................................. 104

Delay Print ............................................................................................................................................................. 105

Saved Job ............................................................................................................................................................... 106

Held Print Jobs ............................................................................................................................................................. 108

Releasing Held Print Jobs ................................................................................................................................. 108

Print From ...................................................................................................................................................................... 109

Printing from a USB Flash Drive .................................................................................................................... 109

Printing from Saved Jobs ................................................................................................................................. 109

Printing from Mailbox ....................................................................................................................................... 110

Printing from Xerox

CentreWare® Internet Services ........................................................................... 111

Contents

6 Copying 113

Basic Copying ............................................................................................................................................................... 114

Document Glass................................................................................................................................................... 114

Duplex Automatic Document Feeder .......................................................................................................... 115

Selecting Copy Settings ............................................................................................................................................ 116

Basic Settings ....................................................................................................................................................... 117

Image Quality Settings ..................................................................................................................................... 122

Layout Settings .................................................................................................................................................... 125

Output Format Settings .................................................................................................................................... 128

ID Card Copying .................................................................................................................................................. 137

Advanced Copying.............................................................................................................................................. 141

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Contents

7 Scanning 143

Basic Scanning ............................................................................................................................................................. 144

Document Glass................................................................................................................................................... 145

Duplex Automatic Document Feeder .......................................................................................................... 145

Scanning to a Folder .................................................................................................................................................. 146

Scanning to the Public Folder ......................................................................................................................... 146

Scanning to a Private Folder ........................................................................................................................... 147

Creating a Private Folder ................................................................................................................................. 147

Retrieving Scan Files .......................................................................................................................................... 148

Scanning to Network File Repositories ............................................................................................................... 149

Scanning to a Predefined Network File Repository ................................................................................ 149

Adding a Scan Destination .............................................................................................................................. 150

Scanning to Your Home Directory ........................................................................................................................ 151

Setting Scan Options ................................................................................................................................................. 152

Changing the Basic Scan Settings ................................................................................................................ 152

Selecting Advanced Settings .......................................................................................................................... 153

Selecting Layout Adjustments ....................................................................................................................... 155

Selecting Filing Options .................................................................................................................................... 156

Building a Scan Job ............................................................................................................................................ 157

Scanning to a USB Flash Drive ............................................................................................................................... 158

Scanning to an Email Address ................................................................................................................................ 159

Sending a Scanned Image to an Email Address ..................................................................................... 160

Setting Email Options ........................................................................................................................................ 161

Scanning to a Destination ....................................................................................................................................... 164

Sending a Scanned Image to a Destination............................................................................................. 164

8 Faxing 167

Configuring the Printer for Faxing........................................................................................................................ 168

Basic Faxing .................................................................................................................................................................. 169

Document Glass................................................................................................................................................... 169

Duplex Automatic Document Feeder .......................................................................................................... 170

Sending an Embedded Fax ..................................................................................................................................... 171

Basic Fax Settings ............................................................................................................................................... 172

Selecting Fax Options ........................................................................................................................................ 176

Sending a Server Fax ................................................................................................................................................. 184

Basic Server Fax Settings ................................................................................................................................. 185

Selecting Server Fax Options .......................................................................................................................... 187

Sending an Internet Fax .......................................................................................................................................... 190

Basic Internet Fax Settings ............................................................................................................................. 191

Selecting Internet Fax Options ...................................................................................................................... 193

Building a Fax Job ....................................................................................................................................................... 199

Sending a LAN Fax ..................................................................................................................................................... 200

Using the Address Book ............................................................................................................................................ 202

Adding an Individual Entry to the Device Address Book ..................................................................... 202

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Contents

Editing an Individual Address Book Entry.................................................................................................. 202

Editing or Deleting Favorites in the Device Address Book ................................................................... 203

9 Maintenance 205

General Precautions ................................................................................................................................................... 206

Cleaning the Printer ................................................................................................................................................... 207

Cleaning the Document Glass and Document Cover ............................................................................ 207

Cleaning the Document Feed Rollers .......................................................................................................... 208

Cleaning the Second-Side Scanning Lens Assembly .............................................................................. 209

Cleaning the Printer Exterior ........................................................................................................................... 211

Cleaning the Printer Interior ........................................................................................................................... 212

Routine Maintenance ................................................................................................................................................ 214

Replacing the Toner Cartridges ..................................................................................................................... 215

Replacing the Waste Toner Container ........................................................................................................ 217

Replacing the Drum Cartridges ..................................................................................................................... 219

Replacing the Transfer Belt Cleaner ............................................................................................................ 222

Replacing the Second Bias Transfer Roller ................................................................................................ 225

Resetting Supply Life Counters ...................................................................................................................... 227

Replacing Staple Cartridges ............................................................................................................................ 228

Emptying the Hole Punch Waste Container ............................................................................................. 232

Billing and Usage Information .............................................................................................................................. 234

Ordering Supplies ........................................................................................................................................................ 235

Locating the Serial Number ............................................................................................................................ 235

Consumables ........................................................................................................................................................ 235

Routine Maintenance Items ........................................................................................................................... 235

Other Supplies ...................................................................................................................................................... 236

When to Order Supplies ....................................................................................................................................

Viewing Printer Supply Status ........................................................................................................................ 236

Recycling Supplies ............................................................................................................................................... 236

Moving the Printer ...................................................................................................................................................... 237

236

10 Troubleshooting 239

General Troubleshooting ......................................................................................................................................... 240

Printer Has Two Power Switches ................................................................................................................... 240

Restarting the Printer ........................................................................................................................................ 241

Printer Does Not Turn On ................................................................................................................................. 241

Printer Resets or Turns Off Frequently ........................................................................................................ 242

Printing Takes Too Long ................................................................................................................................... 242

Document Fails to Print .................................................................................................................................... 243

Document Prints from Wrong Tray .............................................................................................................. 244

Printer is Making Unusual Noises.................................................................................................................. 244

Automatic 2-Sided Printing Problems ......................................................................................................... 244

Date and Time Are Incorrect .......................................................................................................................... 245

Scanner Errors ....................................................................................................................................................... 245

Jams ................................................................................................................................................................................. 246

Clearing Paper Jams .......................................................................................................................................... 247

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Contents

Clearing Jams in the Business Ready Finisher .......................................................................................... 261

Clearing Jams in the CZ Folder ...................................................................................................................... 273

Minimizing Paper Jams ..................................................................................................................................... 283

Troubleshooting Paper Jams .......................................................................................................................... 284

Clearing Staple Jams ......................................................................................................................................... 287

Clearing Hole Punch Jams ............................................................................................................................... 291

Print-Quality Problems .............................................................................................................................................. 292

Controlling Print Quality ................................................................................................................................... 292

Troubleshooting Print-Quality Problems .................................................................................................... 295

Copy and Scan Problems ......................................................................................................................................... 300

Fax Problems ................................................................................................................................................................ 301

Problems Sending Faxes ................................................................................................................................... 301

Problems Receiving Faxes ................................................................................................................................ 303

Printing Fax Reports ........................................................................................................................................... 304

Getting Help .................................................................................................................................................................. 305

Control Panel Messages ................................................................................................................................... 305

Using the Integrated Troubleshooting Tools ........................................................................................... 306

More Information ............................................................................................................................................... 309

A Specifications 311

Printer Configurations and Options ..................................................................................................................... 312

Standard Features .............................................................................................................................................. 312

Options and Upgrades ...................................................................................................................................... 313

Physical Specifications .............................................................................................................................................. 314

Base Configuration ............................................................................................................................................. 314

Configuration with Business Ready Finisher and Booklet Maker ......................................................

Configuration with Business Ready Finisher and Booklet Maker ...................................................... 314

Configuration with Business Ready Finisher, Booklet Maker, and CZ Folder ............................... 314

Configuration with Business Ready Finisher, Booklet Maker, CZ Folder, and High-Capacity

Feeder ...................................................................................................................................................................... 314

Clearance Requirements .................................................................................................................................. 315

Environmental Specifications ................................................................................................................................. 319

Temperature ......................................................................................................................................................... 319

Relative Humidity ............................................................................................................................................... 319

Elevation ................................................................................................................................................................. 319

Electrical Specifications ............................................................................................................................................ 320

Performance Specifications .................................................................................................................................... 321

Printing Resolution ............................................................................................................................................. 321

Print Speed ............................................................................................................................................................ 321

Environmental, Health, and Safety Contact Information ........................................................................... 322

314

B Regulatory Information 323

Basic Regulations ........................................................................................................................................................ 324

United States FCC Regulations ...................................................................................................................... 324

Canada .................................................................................................................................................................... 324

8 Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer

Certifications in Europe .................................................................................................................................... 325

European Union Lot 4 Imaging Equipment Agreement Environmental Information .............. 326

Germany ................................................................................................................................................................. 327

Turkey RoHS Regulation ................................................................................................................................... 328

Eurasian Economic Community Certification .......................................................................................... 328

Regulatory Information for 2.4 GHz Wireless Network Adapter ...................................................... 328

Ozone Release ...................................................................................................................................................... 329

Copy Regulations ........................................................................................................................................................ 330

United States ........................................................................................................................................................ 330

Canada .................................................................................................................................................................... 332

Other Countries .................................................................................................................................................... 332

Fax Regulations ........................................................................................................................................................... 333

United States ........................................................................................................................................................ 333

Canada .................................................................................................................................................................... 335

European Union ................................................................................................................................................... 336

New Zealand ......................................................................................................................................................... 337

South Africa .......................................................................................................................................................... 337

Safety Certification .................................................................................................................................................... 338

Material Safety Data Sheets .................................................................................................................................. 339

Contents

C Recycling and Disposal 341

All Countries .................................................................................................................................................................. 342

North America .............................................................................................................................................................. 343

European Union ........................................................................................................................................................... 344

Domestic/Household Environment .............................................................................................................. 344

Professional/Business Environment .............................................................................................................

Collection and Disposal of Equipment and Batteries ............................................................................ 345

Battery Symbol .................................................................................................................................................... 345

Battery Removal .................................................................................................................................................. 345

Other Countries............................................................................................................................................................ 346

344

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• Environmental, Health, and Safety Contact Information ................................................................................ 21

Safety

This chapter includes:

• Warning Symbols ............................................................................................................................................................. 12

• Notices and Safety .......................................................................................................................................................... 13

• Electrical Safety ................................................................................................................................................................ 15

• Operational Safety .......................................................................................................................................................... 17

• Maintenance Safety ....................................................................................................................................................... 19

• Printer Symbols ................................................................................................................................................................. 20

Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer.

Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer 11

Safety

Warning Symbols

Symbol Description

WARNING or CAUTION: Ignoring this warning could cause serious injury or even death. To avoid personal injury, use caution. To avoid property damage, use caution.

WARNING: Hot surface on or in the printer. Use caution to avoid personal injury.

WARNING: Moving parts. To avoid personal injury, use caution.

12 Xerox

WorkCentre® 7970/7970i Color Multifunction Printer

User Guide

Safety

Notices and Safety

Carefully read the following instructions before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer.

Your Xerox requirements include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.

The safety and environment testing and performance of this product have been verified using Xerox materials only.

printer and supplies are designed and tested to meet strict safety requirements. Safety

WARNING: Unauthorized alterations, which can include the addition of new functions or connection

of external devices, can affect the product certification. For details, contact your Xerox representative.

Emergency Turn Off

If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:

• The equipment emits unusual odors or makes unusual noises.

• The power cable is damaged or frayed.

• A wall panel circuit breaker, fuse, or other safety device has been tripped.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• Any part of the printer is damaged.

Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer 13

Safety

General Guidelines

WARNINGS:

• Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electric shock.

• Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so. Turn off the printer when performing these installations. Disconnect the power cord when removing covers and guards for installing optional equipment. Except for user-installable options, there are no parts that you can maintain or

The following are hazards to your safety:

• The power cord is damaged or frayed.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• The printer emits smoke, or the surface is unusually hot.

• The printer emits unusual noise or odors.

• The printer causes a circuit breaker, fuse, or other safety device to activate.

service behind these covers.

If any of these conditions occur, do the following:

1. Turn off the printer immediately.

2. Disconnect the power cord from the electrical outlet.

3. Call an authorized service representative.

14 Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer

Safety

The device must be connected to a grounded electrical circuit. The device is supplied with

into a grounded electrical outlet. The power cord design is a safety feature. If you are unable to insert

Electrical Safety

Carefully read the following instructions before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer.

Your Xerox requirements include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.

The safety and environment testing and performance of this product have been verified using Xerox materials only.

printer and supplies are designed and tested to meet strict safety requirements. Safety

WARNING: Unauthorized alterations, which can include the addition of new functions or connection

of external devices, can affect the product certification. For details, contact your Xerox representative.

Electrical Supply

The electrical supply for the device must meet the requirements stated on the data plate on the rear of the device. If you are not sure that your electrical supply meets the requirements, consult your local electricity provider or a licensed electrician.

WARNING:

a grounded electrical plug that fits into a grounded electrical outlet. The power cord plug only fits

the power cord plug into your electrical outlet, consult your local electricity provider or a licensed electrician. Always connect the device to a properly grounded electrical outlet.

Emergency Turn Off

• The equipment emits unusual odors or makes unusual noises.

• The power cable is damaged or frayed.

• A wall panel circuit breaker, fuse, or other safety device has been tripped.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• Any part of the printer is damaged.

Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer 15

Safety

Power Cord Safety Information

Carefully read the following instructions before operating your printer. For details, contact your Xerox representative.

WARNINGS:

• The electrical supply for the device must meet the requirements stated on the data plate on the rear of the device. If you are not sure that your electrical supply meets the requirements, consult your local electricity provider or a licensed electrician.

• Do not use an extension cord.

Refer to these instructions to ensure the continued safe operation of your printer.

• Use the power cord supplied with your printer.

• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the

• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a

• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.

• Do not place the printer in an area where people can step on the power cord.

• Do not place objects on the power cord.

• Replace the power cord if it becomes frayed or worn.

• Do not unplug or plug the power cord while the printer is turned on.

• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.

• The electrical outlet must be near the printer and must be easily accessible.

• Do not remove or modify the power cord.

cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet.

ground connection terminal.

WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.

Electrical products can be hazardous if misused.

Review the electrical specification of the printer with an electrician if necessary.

The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet. For details, see Turning the Printer On and Off.

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WorkCentre® 7970/7970i Color Multifunction Printer

Safety

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.

Printer Location

• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the weight of the printer. To find the weight for your printer configuration, see Physical Specifications on page

314.

• Do not block or cover the slots or openings on the printer. These openings are provided for ventilation and to prevent overheating of the printer.

• Place the printer in an area where there is adequate space for operation and servicing.

• Place the printer in a dust-free area.

• Do not store or operate the printer in an extremely hot, cold, or humid environment.

• Do not place the printer near a heat source.

• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.

• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning

system.

• Do not place the printer in locations susceptible to vibrations.

• For optimum performance, use the printer at elevations recommended in Elevation on page 319.

Operational Guidelines

• Do not remove the paper source tray that you selected using either the print driver or control panel while the printer is printing.

• Do not open the doors when the printer is printing.

• Do not move the printer when it is printing.

• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.

• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove

the protective covers.

• Ensure that the rear right cover is attached. Open this cover when connecting an interface cable.

Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer 17

Safety

Consumables Information

• Store all supplies in accordance with the instructions given on the package or container.

• Keep all supplies away from the reach of children.

• Never throw toner, print/drum cartridges, or toner containers into an open flame.

• When handling supplies, avoid skin or eye contact. Eye contact can cause irritation and

inflammation. Do not attempt to disassemble supplies, which can increase the risk of skin or eye contact.

CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,

and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary

Vacuum Cleaner Use for Toner Spills

Use a broom or wet cloth to wipe off spilled toner. To minimize generation of dust particles, sweep or wipe slowly. Avoid using a vacuum. If you must use a vacuum, ensure the unit is designed to contain combustible dusts. Ensure that the vacuum includes an explosion rated motor and non-conductive hose.

outside these areas. Please contact your Xerox representative for details.

Ozone Release

This printer produces ozone during normal operation. The amount of ozone produced is dependent on copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room.

For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.

18 Xerox

WorkCentre® 7970/7970i Color Multifunction Printer

User Guide

Safety

Maintenance Safety

Your Xerox® printer and supplies are designed and tested to meet strict safety requirements. Safety requirements include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. Refer to these instructions to ensure the continued safe operation of your printer. For details, contact your Xerox representative.

• Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.

• Do not attempt any maintenance procedure that is not specifically described in the documentation

supplied with your printer.

• Always exercise care when moving or relocating your printer. Contact your Xerox representative to arrange the relocation of your printer.

• Never throw toner, print/drum cartridges, or toner containers into an open flame.

WARNINGS:

• Before cleaning the printer, unplug it from the electrical outlet.

• Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used on

electromechanical equipment.

• The metallic surfaces in the fuser area are hot. To avoid personal injury, use caution.

• Do not attempt to remove paper that is jammed deeply inside the product. Switch off the

product promptly and contact your local Xerox representative.

• Do not apply excessive force on the document glass.

• Do not override any electrical or mechanical interlock devices.

Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer 19

Safety

Printer Symbols

Symbol Description

WARNING or CAUTION: Ignoring this warning could cause serious injury or even death. To avoid personal injury, use caution. To avoid property damage, use caution.

WARNING: Hot surface on or in the printer. Use caution to avoid personal injury.

Do not burn the waste container.

Do not expose the drum cartridge to light for more than 10 minutes.

Do not touch the drum cartridge.

Hot surface. Wait the indicated time before handling.

WARNING: Moving parts. To avoid personal injury, use caution.

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Safety

Environmental, Health, and Safety Contact Information

For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines:

United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)

Europe: +44 1707 353 434

For product safety information in the United States and Canada, go to www.xerox.com/environment.

For product safety information in Europe, go to www.xerox.com/environment_europe.

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WorkCentre® 7970/7970i Color Multifunction Printer 21

• More Information ............................................................................................................................................................ 36

Features

This chapter includes:

• Parts of the Printer ........................................................................................................................................................... 24

• Information Pages ........................................................................................................................................................... 30

• Administration Features ................................................................................................................................................ 31

• Xerox ConnectKey Apps ................................................................................................................................................. 35

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WorkCentre® 7970/7970i Color Multifunction Printer 23

Features

• Wireless Network Adapter ............................................................................................................................................ 29

Parts of the Printer

This section includes:

• Left Front View .................................................................................................................................................................. 24

• Left Rear View ................................................................................................................................................................... 25

• Internal Components ..................................................................................................................................................... 25

• Document Feeder ............................................................................................................................................................ 26

• Control Panel ..................................................................................................................................................................... 26

• Business Ready Finisher with Optional Booklet Maker ...................................................................................... 28

• Business Ready Finisher with Optional C/Z Folder .............................................................................................. 28

Left Front View

1. Leveler Foot

2. Tray 5

3. Left Tray

4. USB Port

5. Document Cover

6. Document Glass

7. Control Panel

8. Center Output Tray

9. Center Bottom Tray

10. Secondary Power Switch

11. Front Door

12. Trays 1–4

13. Locking Casters

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WorkCentre® 7970/7970i Color Multifunction Printer

Left Rear View

1. Circuit Breaker

2. Rear Right Cover

3. USB Memory Card Connections

4. USB Port, Type A

5. USB Port, Type B

6. Status Indicator

7. Side 2 Scan Cable

8. USB Memory Port, for service only

Note: Ensure that the rear right cover is attached. To connect an interface cable, open this cover.

9. Ethernet Connection

10. Foreign Device Interface

11. Fax Connections (optional)

12. Door D Release Lever

13. Door A Release Lever

14. Door B Release Lever

15. Door C Release Lever

Features

Internal Components

1. Second Bias Transfer Roller

2. Fuser Assembly

3. Drum Cartridge Release Lever

4. Toner Cartridges

5. Main Power Switch

6. Transfer Belt Cleaner

7. Waste Container

8. Drum Cartridges

9. Drum Cartridge Cover

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Features

Document Feeder

1. Confirmation Indicator

2. Top Cover

3. Document Guides

4. Document Feeder Tray

5. Document Output Tray

6. CVT Glass

7. Document Glass

Control Panel

The control panel consists of the touch screen, USB port, and buttons you press to control the functions available on the printer. The control panel:

• Displays the current operating status of the printer.

• Provides access to copy, print, scan, and fax features.

• Provides access to information pages.

• Prompts you to load paper, replace supplies, and clear jams.

• Displays errors and warnings.

• Connects to a USB Flash drive for scan and print access.

Item

Name Description

Machine Status Button

This button displays the status of the printer on the touch screen.

2 Job Status Button This button displays lists of all active, secure, or completed jobs on the touch screen.

3 Services Button

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WorkCentre® 7970/7970i Color Multifunction Printer

This button returns to the active service from the Job Status or Machine Status screens, or to a preset service.

User Guide

Features

Item

4 USB Port

Name Description

The port provides USB Flash drive connection for storage use for the Scan to USB and Print from USB functions.

Services Home Button

Touch Screen Display

This button provides access to printer features such as copy, scan, and fax on the touch screen.

The screen displays information and provides access to printer functions.

7 Log In/Out Button This button provides access to password-protected features.

8 Help Button This button displays information about the current selection on the touch screen.

9 Language Button This button changes the touch screen language and keyboard settings.

10 Energy Saver Button This button enters and exits the low-power mode.

11 Interrupt Button This button pauses the current job to run a more urgent print, copy, or fax job.

This button clears previous and changed settings for the current selection. To

12 Clear All Button

reset all features to their default settings and clear existing scans, press this button twice.

13 Stop Button

14 Start Button This button starts the selected copy, scan, fax, or Print From job, such as Print from USB.

Alphanumeric Keypad

16 C (clear) Button This button deletes numeric values or the last digit entered using the alphanumeric keys.

17 Dial Pause Button This button inserts a pause in a telephone number when it transmits a fax.

This button stops the current job temporarily. To cancel or resume your job, follow the onscreen instructions.

The keypad enters alphanumeric information.

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User Guide

Features

Business Ready Finisher with Optional Booklet Maker

1. Horizontal Transport Unit

2. Finisher Front Cover

3. Right Top Tray

4. Right Middle Tray

5. Staple Cartridge

6. Booklet Maker Tray

7. Booklet Staple Unit

8. Booklet Maker Unit

Business Ready Finisher with Optional C/Z Folder

1. Folder Front Cover

2. Folder Bin Release Button

3. Folder Bin

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WorkCentre® 7970/7970i Color Multifunction Printer

User Guide

Features

Wireless Network Adapter

The wireless network adapter is a USB device that transfers data between the printer and a wireless local area network (LAN). The wireless network adapter supports common wireless security protocols, such as WEP, WPA, WPA2, and 802.1X standard port-based network access control.

The wireless network adapter allows multiple users on a wireless LAN to print to and scan from Xerox printers. The wireless network adapter also supports printers that include network scan and fax features.

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WorkCentre® 7970/7970i Color Multifunction Printer 29

User Guide

Features

Information Pages

Your printer has a printable set of information pages stored on its internal hard drive. Information pages include configuration and font information, demonstration pages, and more.

1. At the printer control panel, press the Machine Status button.

2. On the Machine Information tab, touch Information Pages, then touch the desired information page.

3. Touch Print.

Note: Information pages can also be printed from Xerox® CentreWare® Internet Services.

Printing the Configuration Report

1. At the printer control panel, press the Machine Status button.

2. On the Machine Information tab, touch Information Pages > Configuration Report > Print.

3. Touch Close after the report prints.

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+ 316 hidden pages