Xerox WorkCentre 7970, WorkCentre 7970i User Guide

Xerox® WorkCentre® 7970/7970i Color Multifunction Printer 2016 Xerox

User Guide

ConnectKey® Technology

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Document version 1.2: February 2016

BR9778_en-us

Contents

1 Safety 11

Warning Symbols .......................................................................................................................................................... 12

Notices and Safety ....................................................................................................................................................... 13

Emergency Turn Off ............................................................................................................................................. 13

General Guidelines................................................................................................................................................ 14

Electrical Safety ............................................................................................................................................................. 15

Electrical Supply ..................................................................................................................................................... 15

Emergency Turn Off ............................................................................................................................................. 15

Power Cord Safety Information ...................................................................................................................... 16

Operational Safety ....................................................................................................................................................... 17

Printer Location ..................................................................................................................................................... 17

Operational Guidelines ....................................................................................................................................... 17

Consumables Information................................................................................................................................. 18

Ozone Release ........................................................................................................................................................ 18

Maintenance Safety .................................................................................................................................................... 19

Printer Symbols .............................................................................................................................................................. 20

Environmental, Health, and Safety Contact Information ............................................................................. 21

2 Features 23

Parts of the Printer ....................................................................................................................................................... 24

Left Front View ....................................................................................................................................................... 24

Left Rear View ........................................................................................................................................................ 25

Internal Components .......................................................................................................................................... 25

Document Feeder ................................................................................................................................................. 26

Control Panel .......................................................................................................................................................... 26

Business Ready Finisher with Optional Booklet Maker ...........................................................................

Business Ready Finisher with Optional C/Z Folder ................................................................................... 28

Wireless Network Adapter ................................................................................................................................. 29

Information Pages ....................................................................................................................................................... 30

Printing the Configuration Report .................................................................................................................. 30

Administration Features ............................................................................................................................................. 31

Accessing the Printer ........................................................................................................................................... 31

Xerox

Finding the IP Address of the Printer ............................................................................................................ 34

Automatic Data Collection ................................................................................................................................ 34

Billing and Usage Information ........................................................................................................................ 34

Xerox ConnectKey Apps ............................................................................................................................................. 35

More Information ......................................................................................................................................................... 36

Welcome Center .................................................................................................................................................... 37

CentreWare® Internet Services ........................................................................................................ 33

3 Installation and Setup 39

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Contents

Installation and Setup Overview ............................................................................................................................. 40

Initial Printer Setup .............................................................................................................................................. 40

Physically Connecting the Printer to the Network .................................................................................... 40

Connecting to a Telephone Line ..................................................................................................................... 41

Turning the Printer On and Off ........................................................................................................................ 41

Preventing Printer Malfunction........................................................................................................................ 43

USB Cover ................................................................................................................................................................ 43

Optimizing Printer Performance ...................................................................................................................... 43

Modifying General Settings ...................................................................................................................................... 44

Setting Energy Saver Mode ............................................................................................................................... 45

Setting the Date and Time at the Control Panel ...................................................................................... 46

Installing the Software ............................................................................................................................................... 47

Operating System Requirements .................................................................................................................... 47

Installing Drivers and Utilities for Windows ............................................................................................... 48

Installing Print Drivers and Utilities for Macintosh OS X Versions 10.7 and Later ....................... 49

Installing Print Drivers and Utilities for UNIX and Linux Printing ...................................................... 50

Other Drivers ........................................................................................................................................................... 52

4 Paper and Media 53

Supported Paper............................................................................................................................................................ 54

Recommended Media ......................................................................................................................................... 54

Ordering Paper ....................................................................................................................................................... 54

General Paper Loading Guidelines ................................................................................................................. 54

Paper That Can Damage Your Printer........................................................................................................... 55

Paper Storage Guidelines ................................................................................................................................... 55

Supported Paper Types and Weights ............................................................................................................ 56

Supported Standard Paper Sizes .....................................................................................................................

Supported Paper Sizes and Weights for Automatic 2-Sided Printing ............................................... 58

Supported Paper Sizes for the Envelope Tray ............................................................................................ 58

Supported Custom Paper Sizes ........................................................................................................................ 59

Loading Paper ................................................................................................................................................................ 60

Loading Paper in Trays 1–4 ............................................................................................................................... 60

Setting the Guide Locks in the 500-Sheet Adjustable Trays................................................................. 63

Loading Paper in Trays 3 and 4 of the Tandem Tray Module ............................................................. 64

Loading Paper in Tray 5 ..................................................................................................................................... 66

Loading Paper in Tray 6 (High-Capacity Feeder) ...................................................................................... 68

Configuring Tray 6 in the High-Capacity Feeder ...................................................................................... 70

Changing Paper Size, Type, and Color .......................................................................................................... 71

Printing on Special Paper ........................................................................................................................................... 72

Envelopes ................................................................................................................................................................. 72

Labels ......................................................................................................................................................................... 75

Glossy Cardstock ................................................................................................................................................... 79

Transparencies ....................................................................................................................................................... 80

5 Printing 81

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Printing Overview .......................................................................................................................................................... 82

Selecting Printing Options ......................................................................................................................................... 83

Print Driver Help .................................................................................................................................................... 83

Windows Printing Options ................................................................................................................................. 84

Macintosh Printing Options .............................................................................................................................. 86

Linux Printing Options ......................................................................................................................................... 87

Managing Jobs .............................................................................................................................................................. 89

Managing Jobs at the Control Panel ............................................................................................................. 89

Managing Secure and Held Print Jobs .......................................................................................................... 90

Managing Jobs in Xerox

CentreWare® Internet Services .................................................................... 91

Printing Features ........................................................................................................................................................... 92

Printing on Both Sides of the Paper ............................................................................................................... 92

Selecting Paper Options for Printing .............................................................................................................. 93

Printing Multiple Pages to a Single Sheet .................................................................................................... 93

Printing Booklets ................................................................................................................................................... 94

Using Image Options .......................................................................................................................................... 95

Using Special Pages ............................................................................................................................................. 96

Scaling ....................................................................................................................................................................... 98

Printing Watermarks ............................................................................................................................................ 99

Printing Mirror Images ...................................................................................................................................... 100

Creating and Saving Custom Sizes ............................................................................................................... 101

Selecting Job Completion Notification for Windows ............................................................................ 101

Printing Special Job Types ....................................................................................................................................... 102

Secure Print ........................................................................................................................................................... 102

Sample Set ............................................................................................................................................................. 104

Delay Print ............................................................................................................................................................. 105

Saved Job ............................................................................................................................................................... 106

Held Print Jobs ............................................................................................................................................................. 108

Releasing Held Print Jobs ................................................................................................................................. 108

Print From ...................................................................................................................................................................... 109

Printing from a USB Flash Drive .................................................................................................................... 109

Printing from Saved Jobs ................................................................................................................................. 109

Printing from Mailbox ....................................................................................................................................... 110

Printing from Xerox

CentreWare® Internet Services ........................................................................... 111

Contents

6 Copying 113

Basic Copying ............................................................................................................................................................... 114

Document Glass................................................................................................................................................... 114

Duplex Automatic Document Feeder .......................................................................................................... 115

Selecting Copy Settings ............................................................................................................................................ 116

Basic Settings ....................................................................................................................................................... 117

Image Quality Settings ..................................................................................................................................... 122

Layout Settings .................................................................................................................................................... 125

Output Format Settings .................................................................................................................................... 128

ID Card Copying .................................................................................................................................................. 137

Advanced Copying.............................................................................................................................................. 141

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Contents

7 Scanning 143

Basic Scanning ............................................................................................................................................................. 144

Document Glass................................................................................................................................................... 145

Duplex Automatic Document Feeder .......................................................................................................... 145

Scanning to a Folder .................................................................................................................................................. 146

Scanning to the Public Folder ......................................................................................................................... 146

Scanning to a Private Folder ........................................................................................................................... 147

Creating a Private Folder ................................................................................................................................. 147

Retrieving Scan Files .......................................................................................................................................... 148

Scanning to Network File Repositories ............................................................................................................... 149

Scanning to a Predefined Network File Repository ................................................................................ 149

Adding a Scan Destination .............................................................................................................................. 150

Scanning to Your Home Directory ........................................................................................................................ 151

Setting Scan Options ................................................................................................................................................. 152

Changing the Basic Scan Settings ................................................................................................................ 152

Selecting Advanced Settings .......................................................................................................................... 153

Selecting Layout Adjustments ....................................................................................................................... 155

Selecting Filing Options .................................................................................................................................... 156

Building a Scan Job ............................................................................................................................................ 157

Scanning to a USB Flash Drive ............................................................................................................................... 158

Scanning to an Email Address ................................................................................................................................ 159

Sending a Scanned Image to an Email Address ..................................................................................... 160

Setting Email Options ........................................................................................................................................ 161

Scanning to a Destination ....................................................................................................................................... 164

Sending a Scanned Image to a Destination............................................................................................. 164

8 Faxing 167

Configuring the Printer for Faxing........................................................................................................................ 168

Basic Faxing .................................................................................................................................................................. 169

Document Glass................................................................................................................................................... 169

Duplex Automatic Document Feeder .......................................................................................................... 170

Sending an Embedded Fax ..................................................................................................................................... 171

Basic Fax Settings ............................................................................................................................................... 172

Selecting Fax Options ........................................................................................................................................ 176

Sending a Server Fax ................................................................................................................................................. 184

Basic Server Fax Settings ................................................................................................................................. 185

Selecting Server Fax Options .......................................................................................................................... 187

Sending an Internet Fax .......................................................................................................................................... 190

Basic Internet Fax Settings ............................................................................................................................. 191

Selecting Internet Fax Options ...................................................................................................................... 193

Building a Fax Job ....................................................................................................................................................... 199

Sending a LAN Fax ..................................................................................................................................................... 200

Using the Address Book ............................................................................................................................................ 202

Adding an Individual Entry to the Device Address Book ..................................................................... 202

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Contents

Editing an Individual Address Book Entry.................................................................................................. 202

Editing or Deleting Favorites in the Device Address Book ................................................................... 203

9 Maintenance 205

General Precautions ................................................................................................................................................... 206

Cleaning the Printer ................................................................................................................................................... 207

Cleaning the Document Glass and Document Cover ............................................................................ 207

Cleaning the Document Feed Rollers .......................................................................................................... 208

Cleaning the Second-Side Scanning Lens Assembly .............................................................................. 209

Cleaning the Printer Exterior ........................................................................................................................... 211

Cleaning the Printer Interior ........................................................................................................................... 212

Routine Maintenance ................................................................................................................................................ 214

Replacing the Toner Cartridges ..................................................................................................................... 215

Replacing the Waste Toner Container ........................................................................................................ 217

Replacing the Drum Cartridges ..................................................................................................................... 219

Replacing the Transfer Belt Cleaner ............................................................................................................ 222

Replacing the Second Bias Transfer Roller ................................................................................................ 225

Resetting Supply Life Counters ...................................................................................................................... 227

Replacing Staple Cartridges ............................................................................................................................ 228

Emptying the Hole Punch Waste Container ............................................................................................. 232

Billing and Usage Information .............................................................................................................................. 234

Ordering Supplies ........................................................................................................................................................ 235

Locating the Serial Number ............................................................................................................................ 235

Consumables ........................................................................................................................................................ 235

Routine Maintenance Items ........................................................................................................................... 235

Other Supplies ...................................................................................................................................................... 236

When to Order Supplies ....................................................................................................................................

Viewing Printer Supply Status ........................................................................................................................ 236

Recycling Supplies ............................................................................................................................................... 236

Moving the Printer ...................................................................................................................................................... 237

236

10 Troubleshooting 239

General Troubleshooting ......................................................................................................................................... 240

Printer Has Two Power Switches ................................................................................................................... 240

Restarting the Printer ........................................................................................................................................ 241

Printer Does Not Turn On ................................................................................................................................. 241

Printer Resets or Turns Off Frequently ........................................................................................................ 242

Printing Takes Too Long ................................................................................................................................... 242

Document Fails to Print .................................................................................................................................... 243

Document Prints from Wrong Tray .............................................................................................................. 244

Printer is Making Unusual Noises.................................................................................................................. 244

Automatic 2-Sided Printing Problems ......................................................................................................... 244

Date and Time Are Incorrect .......................................................................................................................... 245

Scanner Errors ....................................................................................................................................................... 245

Jams ................................................................................................................................................................................. 246

Clearing Paper Jams .......................................................................................................................................... 247

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Contents

Clearing Jams in the Business Ready Finisher .......................................................................................... 261

Clearing Jams in the CZ Folder ...................................................................................................................... 273

Minimizing Paper Jams ..................................................................................................................................... 283

Troubleshooting Paper Jams .......................................................................................................................... 284

Clearing Staple Jams ......................................................................................................................................... 287

Clearing Hole Punch Jams ............................................................................................................................... 291

Print-Quality Problems .............................................................................................................................................. 292

Controlling Print Quality ................................................................................................................................... 292

Troubleshooting Print-Quality Problems .................................................................................................... 295

Copy and Scan Problems ......................................................................................................................................... 300

Fax Problems ................................................................................................................................................................ 301

Problems Sending Faxes ................................................................................................................................... 301

Problems Receiving Faxes ................................................................................................................................ 303

Printing Fax Reports ........................................................................................................................................... 304

Getting Help .................................................................................................................................................................. 305

Control Panel Messages ................................................................................................................................... 305

Using the Integrated Troubleshooting Tools ........................................................................................... 306

More Information ............................................................................................................................................... 309

A Specifications 311

Printer Configurations and Options ..................................................................................................................... 312

Standard Features .............................................................................................................................................. 312

Options and Upgrades ...................................................................................................................................... 313

Physical Specifications .............................................................................................................................................. 314

Base Configuration ............................................................................................................................................. 314

Configuration with Business Ready Finisher and Booklet Maker ......................................................

Configuration with Business Ready Finisher and Booklet Maker ...................................................... 314

Configuration with Business Ready Finisher, Booklet Maker, and CZ Folder ............................... 314

Configuration with Business Ready Finisher, Booklet Maker, CZ Folder, and High-Capacity

Feeder ...................................................................................................................................................................... 314

Clearance Requirements .................................................................................................................................. 315

Environmental Specifications ................................................................................................................................. 319

Temperature ......................................................................................................................................................... 319

Relative Humidity ............................................................................................................................................... 319

Elevation ................................................................................................................................................................. 319

Electrical Specifications ............................................................................................................................................ 320

Performance Specifications .................................................................................................................................... 321

Printing Resolution ............................................................................................................................................. 321

Print Speed ............................................................................................................................................................ 321

Environmental, Health, and Safety Contact Information ........................................................................... 322

314

B Regulatory Information 323

Basic Regulations ........................................................................................................................................................ 324

United States FCC Regulations ...................................................................................................................... 324

Canada .................................................................................................................................................................... 324

8 Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer

Certifications in Europe .................................................................................................................................... 325

European Union Lot 4 Imaging Equipment Agreement Environmental Information .............. 326

Germany ................................................................................................................................................................. 327

Turkey RoHS Regulation ................................................................................................................................... 328

Eurasian Economic Community Certification .......................................................................................... 328

Regulatory Information for 2.4 GHz Wireless Network Adapter ...................................................... 328

Ozone Release ...................................................................................................................................................... 329

Copy Regulations ........................................................................................................................................................ 330

United States ........................................................................................................................................................ 330

Canada .................................................................................................................................................................... 332

Other Countries .................................................................................................................................................... 332

Fax Regulations ........................................................................................................................................................... 333

United States ........................................................................................................................................................ 333

Canada .................................................................................................................................................................... 335

European Union ................................................................................................................................................... 336

New Zealand ......................................................................................................................................................... 337

South Africa .......................................................................................................................................................... 337

Safety Certification .................................................................................................................................................... 338

Material Safety Data Sheets .................................................................................................................................. 339

Contents

C Recycling and Disposal 341

All Countries .................................................................................................................................................................. 342

North America .............................................................................................................................................................. 343

European Union ........................................................................................................................................................... 344

Domestic/Household Environment .............................................................................................................. 344

Professional/Business Environment .............................................................................................................

Collection and Disposal of Equipment and Batteries ............................................................................ 345

Battery Symbol .................................................................................................................................................... 345

Battery Removal .................................................................................................................................................. 345

Other Countries............................................................................................................................................................ 346

344

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• Environmental, Health, and Safety Contact Information ................................................................................ 21

Safety

This chapter includes:

• Warning Symbols ............................................................................................................................................................. 12

• Notices and Safety .......................................................................................................................................................... 13

• Electrical Safety ................................................................................................................................................................ 15

• Operational Safety .......................................................................................................................................................... 17

• Maintenance Safety ....................................................................................................................................................... 19

• Printer Symbols ................................................................................................................................................................. 20

Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer.

Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer 11

Safety

Warning Symbols

Symbol Description

WARNING or CAUTION: Ignoring this warning could cause serious injury or even death. To avoid personal injury, use caution. To avoid property damage, use caution.

WARNING: Hot surface on or in the printer. Use caution to avoid personal injury.

WARNING: Moving parts. To avoid personal injury, use caution.

12 Xerox

WorkCentre® 7970/7970i Color Multifunction Printer

User Guide

Safety

Notices and Safety

Carefully read the following instructions before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer.

Your Xerox requirements include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.

The safety and environment testing and performance of this product have been verified using Xerox materials only.

printer and supplies are designed and tested to meet strict safety requirements. Safety

WARNING: Unauthorized alterations, which can include the addition of new functions or connection

of external devices, can affect the product certification. For details, contact your Xerox representative.

Emergency Turn Off

If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:

• The equipment emits unusual odors or makes unusual noises.

• The power cable is damaged or frayed.

• A wall panel circuit breaker, fuse, or other safety device has been tripped.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• Any part of the printer is damaged.

Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer 13

Safety

General Guidelines

WARNINGS:

• Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electric shock.

• Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so. Turn off the printer when performing these installations. Disconnect the power cord when removing covers and guards for installing optional equipment. Except for user-installable options, there are no parts that you can maintain or

The following are hazards to your safety:

• The power cord is damaged or frayed.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• The printer emits smoke, or the surface is unusually hot.

• The printer emits unusual noise or odors.

• The printer causes a circuit breaker, fuse, or other safety device to activate.

service behind these covers.

If any of these conditions occur, do the following:

1. Turn off the printer immediately.

2. Disconnect the power cord from the electrical outlet.

3. Call an authorized service representative.

14 Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer

Safety

The device must be connected to a grounded electrical circuit. The device is supplied with

into a grounded electrical outlet. The power cord design is a safety feature. If you are unable to insert

Electrical Safety

Carefully read the following instructions before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer.

Your Xerox requirements include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.

The safety and environment testing and performance of this product have been verified using Xerox materials only.

printer and supplies are designed and tested to meet strict safety requirements. Safety

WARNING: Unauthorized alterations, which can include the addition of new functions or connection

of external devices, can affect the product certification. For details, contact your Xerox representative.

Electrical Supply

The electrical supply for the device must meet the requirements stated on the data plate on the rear of the device. If you are not sure that your electrical supply meets the requirements, consult your local electricity provider or a licensed electrician.

WARNING:

a grounded electrical plug that fits into a grounded electrical outlet. The power cord plug only fits

the power cord plug into your electrical outlet, consult your local electricity provider or a licensed electrician. Always connect the device to a properly grounded electrical outlet.

Emergency Turn Off

• The equipment emits unusual odors or makes unusual noises.

• The power cable is damaged or frayed.

• A wall panel circuit breaker, fuse, or other safety device has been tripped.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• Any part of the printer is damaged.

Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer 15

Safety

Power Cord Safety Information

Carefully read the following instructions before operating your printer. For details, contact your Xerox representative.

WARNINGS:

• The electrical supply for the device must meet the requirements stated on the data plate on the rear of the device. If you are not sure that your electrical supply meets the requirements, consult your local electricity provider or a licensed electrician.

• Do not use an extension cord.

Refer to these instructions to ensure the continued safe operation of your printer.

• Use the power cord supplied with your printer.

• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the

• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a

• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.

• Do not place the printer in an area where people can step on the power cord.

• Do not place objects on the power cord.

• Replace the power cord if it becomes frayed or worn.

• Do not unplug or plug the power cord while the printer is turned on.

• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.

• The electrical outlet must be near the printer and must be easily accessible.

• Do not remove or modify the power cord.

cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet.

ground connection terminal.

WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.

Electrical products can be hazardous if misused.

Review the electrical specification of the printer with an electrician if necessary.

The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet. For details, see Turning the Printer On and Off.

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WorkCentre® 7970/7970i Color Multifunction Printer

Safety

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.

Printer Location

• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the weight of the printer. To find the weight for your printer configuration, see Physical Specifications on page

314.

• Do not block or cover the slots or openings on the printer. These openings are provided for ventilation and to prevent overheating of the printer.

• Place the printer in an area where there is adequate space for operation and servicing.

• Place the printer in a dust-free area.

• Do not store or operate the printer in an extremely hot, cold, or humid environment.

• Do not place the printer near a heat source.

• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.

• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning

system.

• Do not place the printer in locations susceptible to vibrations.

• For optimum performance, use the printer at elevations recommended in Elevation on page 319.

Operational Guidelines

• Do not remove the paper source tray that you selected using either the print driver or control panel while the printer is printing.

• Do not open the doors when the printer is printing.

• Do not move the printer when it is printing.

• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.

• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove

the protective covers.

• Ensure that the rear right cover is attached. Open this cover when connecting an interface cable.

Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer 17

Safety

Consumables Information

• Store all supplies in accordance with the instructions given on the package or container.

• Keep all supplies away from the reach of children.

• Never throw toner, print/drum cartridges, or toner containers into an open flame.

• When handling supplies, avoid skin or eye contact. Eye contact can cause irritation and

inflammation. Do not attempt to disassemble supplies, which can increase the risk of skin or eye contact.

CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,

and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary

Vacuum Cleaner Use for Toner Spills

Use a broom or wet cloth to wipe off spilled toner. To minimize generation of dust particles, sweep or wipe slowly. Avoid using a vacuum. If you must use a vacuum, ensure the unit is designed to contain combustible dusts. Ensure that the vacuum includes an explosion rated motor and non-conductive hose.

outside these areas. Please contact your Xerox representative for details.

Ozone Release

This printer produces ozone during normal operation. The amount of ozone produced is dependent on copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room.

For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.

18 Xerox

WorkCentre® 7970/7970i Color Multifunction Printer

User Guide

Safety

Maintenance Safety

Your Xerox® printer and supplies are designed and tested to meet strict safety requirements. Safety requirements include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. Refer to these instructions to ensure the continued safe operation of your printer. For details, contact your Xerox representative.

• Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.

• Do not attempt any maintenance procedure that is not specifically described in the documentation

supplied with your printer.

• Always exercise care when moving or relocating your printer. Contact your Xerox representative to arrange the relocation of your printer.

• Never throw toner, print/drum cartridges, or toner containers into an open flame.

WARNINGS:

• Before cleaning the printer, unplug it from the electrical outlet.

• Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used on

electromechanical equipment.

• The metallic surfaces in the fuser area are hot. To avoid personal injury, use caution.

• Do not attempt to remove paper that is jammed deeply inside the product. Switch off the

product promptly and contact your local Xerox representative.

• Do not apply excessive force on the document glass.

• Do not override any electrical or mechanical interlock devices.

Xerox User Guide

WorkCentre® 7970/7970i Color Multifunction Printer 19

Safety

Printer Symbols

Symbol Description

WARNING or CAUTION: Ignoring this warning could cause serious injury or even death. To avoid personal injury, use caution. To avoid property damage, use caution.

WARNING: Hot surface on or in the printer. Use caution to avoid personal injury.

Do not burn the waste container.

Do not expose the drum cartridge to light for more than 10 minutes.

Do not touch the drum cartridge.

Hot surface. Wait the indicated time before handling.

WARNING: Moving parts. To avoid personal injury, use caution.

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Safety

Environmental, Health, and Safety Contact Information

For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines:

United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)

Europe: +44 1707 353 434

For product safety information in the United States and Canada, go to www.xerox.com/environment.

For product safety information in Europe, go to www.xerox.com/environment_europe.

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WorkCentre® 7970/7970i Color Multifunction Printer 21

• More Information ............................................................................................................................................................ 36

Features

This chapter includes:

• Parts of the Printer ........................................................................................................................................................... 24

• Information Pages ........................................................................................................................................................... 30

• Administration Features ................................................................................................................................................ 31

• Xerox ConnectKey Apps ................................................................................................................................................. 35

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Features

• Wireless Network Adapter ............................................................................................................................................ 29

Parts of the Printer

This section includes:

• Left Front View .................................................................................................................................................................. 24

• Left Rear View ................................................................................................................................................................... 25

• Internal Components ..................................................................................................................................................... 25

• Document Feeder ............................................................................................................................................................ 26

• Control Panel ..................................................................................................................................................................... 26

• Business Ready Finisher with Optional Booklet Maker ...................................................................................... 28

• Business Ready Finisher with Optional C/Z Folder .............................................................................................. 28

Left Front View

1. Leveler Foot

2. Tray 5

3. Left Tray

4. USB Port

5. Document Cover

6. Document Glass

7. Control Panel

8. Center Output Tray

9. Center Bottom Tray

10. Secondary Power Switch

11. Front Door

12. Trays 1–4

13. Locking Casters

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WorkCentre® 7970/7970i Color Multifunction Printer

Left Rear View

1. Circuit Breaker

2. Rear Right Cover

3. USB Memory Card Connections

4. USB Port, Type A

5. USB Port, Type B

6. Status Indicator

7. Side 2 Scan Cable

8. USB Memory Port, for service only

Note: Ensure that the rear right cover is attached. To connect an interface cable, open this cover.

9. Ethernet Connection

10. Foreign Device Interface

11. Fax Connections (optional)

12. Door D Release Lever

13. Door A Release Lever

14. Door B Release Lever

15. Door C Release Lever

Features

Internal Components

1. Second Bias Transfer Roller

2. Fuser Assembly

3. Drum Cartridge Release Lever

4. Toner Cartridges

5. Main Power Switch

6. Transfer Belt Cleaner

7. Waste Container

8. Drum Cartridges

9. Drum Cartridge Cover

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Features

Document Feeder

1. Confirmation Indicator

2. Top Cover

3. Document Guides

4. Document Feeder Tray

5. Document Output Tray

6. CVT Glass

7. Document Glass

Control Panel

The control panel consists of the touch screen, USB port, and buttons you press to control the functions available on the printer. The control panel:

• Displays the current operating status of the printer.

• Provides access to copy, print, scan, and fax features.

• Provides access to information pages.

• Prompts you to load paper, replace supplies, and clear jams.

• Displays errors and warnings.

• Connects to a USB Flash drive for scan and print access.

Item

Name Description

Machine Status Button

This button displays the status of the printer on the touch screen.

2 Job Status Button This button displays lists of all active, secure, or completed jobs on the touch screen.

3 Services Button

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WorkCentre® 7970/7970i Color Multifunction Printer

This button returns to the active service from the Job Status or Machine Status screens, or to a preset service.

User Guide

Features

Item

4 USB Port

Name Description

The port provides USB Flash drive connection for storage use for the Scan to USB and Print from USB functions.

Services Home Button

Touch Screen Display

This button provides access to printer features such as copy, scan, and fax on the touch screen.

The screen displays information and provides access to printer functions.

7 Log In/Out Button This button provides access to password-protected features.

8 Help Button This button displays information about the current selection on the touch screen.

9 Language Button This button changes the touch screen language and keyboard settings.

10 Energy Saver Button This button enters and exits the low-power mode.

11 Interrupt Button This button pauses the current job to run a more urgent print, copy, or fax job.

This button clears previous and changed settings for the current selection. To

12 Clear All Button

reset all features to their default settings and clear existing scans, press this button twice.

13 Stop Button

14 Start Button This button starts the selected copy, scan, fax, or Print From job, such as Print from USB.

Alphanumeric Keypad

16 C (clear) Button This button deletes numeric values or the last digit entered using the alphanumeric keys.

17 Dial Pause Button This button inserts a pause in a telephone number when it transmits a fax.

This button stops the current job temporarily. To cancel or resume your job, follow the onscreen instructions.

The keypad enters alphanumeric information.

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User Guide

Features

Business Ready Finisher with Optional Booklet Maker

1. Horizontal Transport Unit

2. Finisher Front Cover

3. Right Top Tray

4. Right Middle Tray

5. Staple Cartridge

6. Booklet Maker Tray

7. Booklet Staple Unit

8. Booklet Maker Unit

Business Ready Finisher with Optional C/Z Folder

1. Folder Front Cover

2. Folder Bin Release Button

3. Folder Bin

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User Guide

Features

Wireless Network Adapter

The wireless network adapter is a USB device that transfers data between the printer and a wireless local area network (LAN). The wireless network adapter supports common wireless security protocols, such as WEP, WPA, WPA2, and 802.1X standard port-based network access control.

The wireless network adapter allows multiple users on a wireless LAN to print to and scan from Xerox printers. The wireless network adapter also supports printers that include network scan and fax features.

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User Guide

Features

Information Pages

Your printer has a printable set of information pages stored on its internal hard drive. Information pages include configuration and font information, demonstration pages, and more.

1. At the printer control panel, press the Machine Status button.

2. On the Machine Information tab, touch Information Pages, then touch the desired information page.

3. Touch Print.

Note: Information pages can also be printed from Xerox® CentreWare® Internet Services.

Printing the Configuration Report

1. At the printer control panel, press the Machine Status button.

2. On the Machine Information tab, touch Information Pages > Configuration Report > Print.

3. Touch Close after the report prints.

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Features

• Billing and Usage Information ................................................................................................................................... 34

Administration Features

This section includes:

• Accessing the Printer....................................................................................................................................................... 31

• Xerox

• Finding the IP Address of the Printer ....................................................................................................................... 34

• Automatic Data Collection ........................................................................................................................................... 34

For details, see the System Administrator Guide at www.xerox.com/office/WC7970docs.

Accessing the Printer

The system administrator can set access rights on the printer to ensure that unauthorized users cannot access the printer. If the system administrator configures authentication and authorization, users require a login and password to access some or all of the features of the printer. The administrator can also configure accounting to require an accounting code to access tracked features.

CentreWare® Internet Services ................................................................................................................... 33

Authentication

Authentication is the process of confirming your identity. When the system administrator enables authentication, the printer compares the information that you provide to another source of information, such as an LDAP directory. The information can be a user name and password, or the information stored on a magnetic or proximity ID card. If the information is valid, you are considered an authenticated user.

The system administrator can set permissions so that authentication is required when accessing features at the control panel, in Xerox

If the administrator configures local or network authentication, you identify yourself by typing your user name and password at the control panel or in Xerox administrator configures card reader authentication, you identify yourself by swiping a magnetic or proximity card at the control panel and typing a passcode.

Note: The system administrator can allow you to type your user name and password when Smart

Card authentication is the primary authentication method. If the administrator configures an alternative authentication method, and you misplace your card, you can still access the printer.

CentreWare® Internet Services, or in the print driver.

CentreWare® Internet Services. If the

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WorkCentre® 7970/7970i Color Multifunction Printer 31

User Guide

Features

Authorization

Authorization is the function of specifying the features that you are allowed to access, and the process of approving or disapproving your access. The system administrator can configure the printer to allow you to access the printer, but restrict your access to certain features, tools, and services. For example, the printer can allow you access to copying but restrict your access to color printing. The system administrator can also control your access to features at specific times during the day. For example, the system administrator can restrict a group of users from printing during peak business hours. If you attempt to print using a restricted method or during a restricted time, the job does not print. Instead, the printer prints an error page and the job appears with an error message in the Job Status lists.

Where the system administrator stores the authorization information determines the authorization type.

• Local authorization stores the login information on the printer in the user Information Database.

• Network authorization stores the login information in an external database, such as an LDAP

directory.

The system administrator sets authorization permissions. To set or edit user permissions for access to printer features, you must log in as the administrator.

Accounting

Accounting monitors the print, copy, scan, and fax impressions produced and who produces them.

The system administrator must create user accounts and enable the accounting feature. When accounting is enabled, you must log in to the printer before accessing services. You must also provide your account details in the print driver before printing documents from a computer. The system administrator can set limits to restrict the total number of jobs by type that a user can produce. The administrator can also generate reports listing usage data for individual users and groups.

For details, see the System Administrator Guide at www.xerox.com/office/WC7970docs.

Logging In

Logging in is the process by which you identify yourself to the printer for authentication. If authentication is set, to access printer features, you log in with your user credentials.

Logging In at the Control Panel

1. At the control panel, either press Log In/Out or touch Guest.

2. If an administrator has configured more than one authentication server, select your domain, realm, or tree.

a. Touch Domain, Realm, or Tree.

b. From the list, touch your domain, realm, or tree. c. Touch Save.

3. Type your user name, then touch Next.

4. Type your password, then touch Done.

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Features

Logging In to Xerox® CentreWare® Internet Services

1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.

Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on

page 34.

2. At the top of the page, next to the lock and key icon, click Login.

3. Type the User ID in the space provided.

4. Type the password in the space provided.

5. Click Login.

Administrator Password

The administrator password is required when accessing locked settings in Xerox® CentreWare® Internet Services or at the control panel. Most printer models have a default configuration that restricts access to some settings. Access is restricted for settings on the Properties tab in Xerox Services, and settings on the Tools tab on the control panel touch screen.

CentreWare® Internet

Logging In as the System Administrator at the Control Panel

1. At the control panel, press Log In/Out.

2. Type admin, then touch Next.

3. Type your password, then touch Done.

Note: The system administrator user name is admin and the default password is 1111.

Xerox® CentreWare® Internet Services

Xerox® CentreWare® Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser.

Xerox

• A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux

• TCP/IP and HTTP enabled in the printer.

• A network-connected computer with a Web browser that supports JavaScript.

For details, see the Help in Xerox

CentreWare® Internet Services requires:

environments.

CentreWare® Internet Services or the System Administrator Guide.

Accessing Xerox® CentreWare® Internet Services

At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.

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Features

Finding the IP Address of the Printer

You can view the IP address of your printer on the control panel or on the Configuration Report. On the Configuration Report, IP address information is located in the Connectivity Protocols section.

To view the IP address of the printer on the control panel:

1. At the printer control panel, press the Machine Status button.

2. Touch the Machine Information tab.

− If the system administrator has set the Display Network Settings to show the IP address, it

appears in the center panel.

− If the IP address is not displayed, print the Configuration Report or contact your system

administrator.

To print a Configuration Report:

1. At the printer control panel, press the Machine Status button.

2. On the Machine Information tab, touch Information Pages > Configuration Report > Print.

3. Touch Close after the report prints.

Automatic Data Collection

This printer automatically collects data and transmits it to a secure offsite location. Xerox or a designated servicer uses this data to support and service the printer, or for billing, supplies replenishment, or product improvement. Automatically transmitted data can include product registration, meter read, supply level, printer configuration and settings, software version, and problem or fault code data. Xerox cannot read, view, or download the content of your documents residing on or passing through your printer or any of your information management systems.

To turn off automatic data collection:

On the Welcome page in Xerox automated services.

CentreWare® Internet Services, click the link in the note regarding

Billing and Usage Information

Billing and printer usage information appears on the Billing Information screen. The impression counts shown are used for billing.

For details, see Billing and Usage Information on page 234.

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Features

Xerox ConnectKey Apps

There are several Xerox® ConnectKey® Apps available for use with your ConnectKey device. ConnectKey® Apps extend the capabilities of your ConnectKey devices.

• Xerox QR Code: You can use this App to link your mobile applications with ConnectKey devices. You can also use the QR Code App to access information about related Xerox

• Xerox @PrintByXerox: You can use this App to print documents to ConnectKey-enabled devices using email submission from any location.

• Xerox App Gallery 1.0: You can use this App to access, login, browse, and download ConnectKey Apps from the Xerox App Gallery.

For more information about Xerox

ConnectKey Apps, go to www.xerox.com/XeroxAppGallery.

Notes:

• The ConnectKey Apps available depend on your device model and software version.

• To use ConnectKey Apps, ensure that your device is connected to the Internet.

Mobile Apps.

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WorkCentre® 7970/7970i Color Multifunction Printer 35

Features

www.xerox.com/office/businessresourcecenter

More Information

Resource Location

Installation Guide Packaged with the printer.

Welcome Center

If you need assistance during or after printer installation, visit the Xerox® website for online solutions and support at www.xerox.com/office/worldcontacts.

If you require further assistance, contact the Xerox at 1-800-835-6100.

If a local Xerox representative telephone number was provided during printer installation, record the telephone number in the following space.

#_________________________________

If you need additional help using your printer:

1. Refer to this user guide.

2. Contact the system administrator.

3. Visit the Xerox

website at www.xerox.com/office/WC7970support.

To assist you, the Welcome Center needs the following information:

• The nature of the problem.

• The serial number of the printer.

• The fault code.

• The name and location of your company.

Welcome Center for the United States and Canada

Locating the Serial Number

To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A, toward the rear of the printer on a metal plate.

To view the serial number at the printer control panel, press the Machine Status button, then touch the Machine Information tab.

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• Installing the Software .................................................................................................................................................. 47

System Administrator Guide at www.xerox.com/office/WC7970docs.

Installation and Setup

This chapter includes:

• Installation and Setup Overview ................................................................................................................................ 40

• Modifying General Settings ......................................................................................................................................... 44

See also: Installation Guide packaged with your printer.

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WorkCentre® 7970/7970i Color Multifunction Printer 39

Installation and Setup

Installation and Setup Overview

Before printing, your computer and the printer must be plugged in, turned on, and connected. Configure the initial settings of the printer, then install the driver software and utilities on your computer.

You can connect to your printer directly from your computer using USB, or connect over a network using an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different connection methods. Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to Xerox CentreWare

Internet Services. It also provides access to email, workflow scanning, and server fax

services.

For details on configuring the printer settings, see the System Administrator Guide at

www.xerox.com/office/WC7970docs.

Initial Printer Setup

Make sure that the printer is set up before installing the printer software. Setup includes enabling the optional features and assigning an IP address for the Ethernet network connection. If the printer has not been previously turned on and configured, see the System Administrator Guide at

www.xerox.com/office/WC7970docs.

Physically Connecting the Printer to the Network

Use a Category 5 or better Ethernet cable to connect the printer to the network. An Ethernet network is used for one or more computers and supports many printers and systems simultaneously. An Ethernet connection provides direct access to printer settings using Xerox

To connect the printer:

1. Connect the power cord to the printer, and plug the cord into an electrical outlet.

2. Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the printer. Connect the other end of the Ethernet cable to a correctly configured network port on a hub or router.

3. Turn on the printer.

Note: For details on configuring wireless network settings, see the System Administrator Guide at www.xerox.com/office/WC7970docs.

CentreWare® Internet Services.

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Installation and Setup

Connecting to a Telephone Line

1. Ensure that the printer is turned off.

2. Connect a standard RJ11 cable, No. 26 American Wire Gauge (AWG) or larger, to the Line port on the back of the printer.

3. Connect the other end of the RJ11 cable to an operating telephone line.

4. Enable and configure the Fax functions.

For details, see Selecting Fax Options on page 176, Selecting Server Fax Options on page 187, or

Selecting Internet Fax Options on page 193.

Turning the Printer On and Off

The printer has two power switches. The main power switch, located behind the front door, controls the main power to the printer. The secondary power switch, located on the top of the printer, controls power to the printer electronic components, and when turned off, initiates a software-controlled shutdown. The preferred method to turn on and off the printer is to use the secondary power switch. To operate the printer, turn on both switches. First turn on the main power switch, then press the secondary power switch.

CAUTION: Do not plug or unplug the power cord while the power switch is in the On position.

To turn on the printer:

1. Open the front door.

2. Turn on the main power switch.

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Installation and Setup

3. Close the front door.

4. Press the secondary power switch.

Note: When the optional Business Ready finisher is installed, the secondary power switch is behind a

clear plastic door.

Secondary Power Switch Secondary Power Switch with BR Finisher

To connect a cable:

1. Ensure that there are no jobs in the queue.

2. Press the secondary power switch, then after the touch screen goes dark, wait 10 seconds before you proceed.

Note: When the optional Business Ready finisher is installed, the secondary power switch is behind a

clear plastic door.

3. Open the front door.

4. Turn off the main power switch.

5. Close the front door.

To turn off the printer:

1. Ensure that there are no jobs in the queue.

2. Press the secondary power switch, then after the touch screen goes dark, wait 10 seconds before you proceed.

Note: When the optional Business Ready finisher is installed, the secondary power switch is behind a

clear plastic door.

3. Open the front door.

4. Turn off the main power switch.

5. Close the front door.

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Installation and Setup

Preventing Printer Malfunction

To prevent printer malfunction or damage to the internal hard drive:

1. Ensure that there are no jobs in the queue.

2. Press the secondary power switch, then after the touch screen goes dark, wait 10 seconds before you proceed.

Note: When the optional Business Ready finisher is installed, the secondary power switch is behind a

clear plastic door.

3. Open the front door.

4. Turn off the main power switch.

5. Close the front door.

USB Cover

To prevent users from accessing the USB port on the front of the printer, install the USB cover. While the cover prevents physical access to the USB port, the port is still active. For details on enabling or disabling USB ports, see the System Administrator Guide at www.xerox.com/office/WC7970docs.

If your printer model has a cover for the USB port on the control panel, you can install or remove the cover. You can find the installation instructions and the necessary part in the compartment inside of Tray 1.

Optimizing Printer Performance

Several factors influence printer performance, including temperature, humidity, air pressure, and the chemical characteristics of the paper and coatings. The printer must form an electrostatic image on the paper, which depends on the ability of the air to hold and transfer electrical charges. The paper and coatings must hold an electrical charge in the areas where the toner must adhere.

To optimize the performance of your printer:

1. At the printer control panel, press the Machine Status button, then touch the Tools tab.

2. Touch Troubleshooting > Calibration > Print Calibration > Next.

3. Follow the onscreen instructions to run the Print Calibration procedure.

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Installation and Setup

Modifying General Settings

You can modify printer settings such as the language, date and time, units of measurement, display brightness, and startup page from the control panel.

Note: If these settings do not appear, contact the system administrator or log in as a system

administrator. For details see Logging In as the System Administrator at the Control Panel on page

33.

1. At the printer control panel, press the Machine Status button, then touch the Tools tab.

2. Touch Device Settings > General, then touch the setting you want to change:

− Energy Saver: This option specifies when the printer goes into energy-saving mode.

− Date and Time: This option allows you to set the time zone, date, time, and display format.

− Language/Keyboard Selection: This option allows you to set the language and keyboard

layout.

− Custom Keyboard Button: This option allows you to assign text to the custom key on the

virtual keyboard.

3. Touch OK.

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Installation and Setup

Setting Energy Saver Mode

You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level.

To configure Energy Saver settings:

1. At the printer control panel, press the Machine Status button, then touch the Tools tab.

2. Touch Device Settings > General > Energy Saver.

Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel on page 33.

3. On the Energy Saver screen, select an option:

− Intelligent Ready: The printer wakes and sleeps based on previous usage.

− Job Activated: The printer wakes when it detects activity. To change the default Low-Power

and Sleep timeout periods, touch Energy Saver Timers.

• To set the delay before the printer enters Low-Power mode, touch the Minutes field, then to set the number, touch the arrows.

• To set the delay before the printer enters Sleep mode, touch the Minutes field, then to set a number, touch the arrows.

• Touch OK.

− Scheduled: The printer wakes and sleeps according to a schedule that you specify. To specify

the schedule, touch Scheduled Settings.

• Touch a day of the week in the list.

• To allow the printer to wake when it senses activity on that day, touch Activity.

• To wake the printer at a specific time, touch Time. To set the time that the printer wakes

up on the specified day, touch Warm Up Time, then to select the time, touch the arrows. Touch OK. To specify the time that the printer sleeps on the specified day, touch Energy Saver Time, then to select the time, touch the arrows. Touch OK.

• Touch OK.

4. Touch OK.

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Installation and Setup

Setting the Date and Time at the Control Panel

1. At the printer control panel, press the Machine Status button, then touch the Tools tab.

2. Touch Device Settings > General > Date and Time.

Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel on page 33.

3. To set the time zone, touch Time Zone, touch the Geographic Region drop-down list, then touch your region. Use the Up or Down arrows to navigate and select your Time Zone.

Note: The date and time are set automatically through Network Time Protocol (NTP). To modify

these settings, go to the Properties tab in Xerox

CentreWare® Internet Services and change the

Date and Time Setup to Manual (NTP Disabled).

4. To set the date: a. Touch Date.

b. Touch Year field, then to set a number, use the arrows. c. Touch Month field, then to set a number, use the arrows. d. Touch Day field, then to set a number, use the arrows.

e. Touch Format, touch the date format that you wish to use.

5. To set the time: a. Touch Time.

b. To specify the 12-hour or 24-hour format, touch Display 24 hour Clock. c. Touch the Hours field, then to set a number, use the arrows. d. Touch the Minutes field, then to set a number, use the arrows.

e. If your printer is set to display the 12-hour clock, touch AM or PM.

6. Touch OK.

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Installation and Setup

• Other Drivers ...................................................................................................................................................................... 52

Installing the Software

This section includes:

• Operating System Requirements ............................................................................................................................... 47

• Installing Drivers and Utilities for Windows .......................................................................................................... 48

• Installing Print Drivers and Utilities for Macintosh OS X Versions 10.7 and Later .................................. 49

• Installing Print Drivers and Utilities for UNIX and Linux Printing ................................................................. 50

Before you install driver software, verify that the printer is plugged in, turned on, connected correctly, and has a valid IP address. If you cannot find the IP address, see Finding the IP Address of Your Printer on page 34.

If the Software and Documentation disc is not available, download the latest drivers from

www.xerox.com/office/WC7970drivers.

Operating System Requirements

• Windows XP SP3 and later, Windows Server 2003 and later

• Macintosh OS X version 10.7 and later.

• Novell Netware 6.0 and later

• UNIX and Linux: Your printer supports connection to various UNIX platforms through the network

interface.

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Installation and Setup

Installing Drivers and Utilities for Windows

To access all the features of your printer, install the Xerox® print driver and the Xerox® scan driver.

To install the print and scan driver software:

1. Insert the Software and Documentation disc into the appropriate drive on your computer. The installer starts automatically.

If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe installer file.

2. To change the language, click Language.

3. Select your language, then click OK.

4. Click Install Drivers > Install Print and Scan Drivers.

5. To accept the license agreement, click I Agree.

6. From the list of discovered printers, select your printer, then click Next.

7. If your printer does not appear in the list of discovered printers, click Extended Search.

8. If your printer still does not appear in the list of discovered printers, and you know the IP address: a. Click the Network Printer icon at the top of the window.

b. Enter the IP address or the DNS name of the printer. c. Click Search. d. From the list of discovered printers, select your printer, then click Next.

9. If the printer still does not appear in the list of discovered printers, and you do not know the IP address:

a. Click Advanced Search.

b. If you know the gateway address and subnet mask, click the top button and enter the

addresses into the Gateway and Subnet Mask fields.

c. If you know the address of another printer on the same subnet, click the middle button and

enter the address in the IP Address field.

d. Click Search. e. From the list of discovered printers, select your printer, then click Next.

Note: When the printer appears in the Discovered Printers window, it displays the IP address. Record

the IP address for future use.

10. Select the desired driver.

11. Click Install. If the installer prompts you for the IP address, enter the IP address of the printer. If the installer prompts you to restart your computer, click Restart to complete the installation of

the drivers.

12. To complete the installation, click Finish.

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Installation and Setup

Installing Print Drivers and Utilities for Macintosh OS X Versions 10.7 and Later

To access all the features of your printer, install the Xerox® print driver and the Xerox® scan driver.

To install the print and scan driver software:

1. Insert the Software and Documentation disc into the appropriate drive on your computer.

2. Open Xerox

3. To run Xerox

4. When prompted, click Continue.

5. To accept the license agreement, click I Agree.

6. To accept the current installation location, click Install, or select another location for the installation files, then click Install.

7. Enter your password, then click OK.

8. From the list of discovered printers, select your printer, then click Next. If your printer does not appear in the list of discovered printers: a. Click the Network Printer Icon. b. Type the IP address of your printer, then click Continue. c. Select your printer in the list of discovered printers, then click Continue.

9. To accept the print queue message, click OK.

10. Select or clear the Set Printer as Default and Print a Test Page check boxes.

11. Click Continue, then click Close.

Print Drivers 3.xx.x.dmg/.pkg as needed for your printer.

Print Drivers 3.xx.x.dmg/.pkg, double-click the appropriate file name.

Note: The printer is added automatically to the printer queue in Macintosh OS X versions 10.7 and

later.

To verify the installation of printer options with the print driver:

1. From the Apple menu, click Printer Preferences > Print & Scan.

2. Select the printer in the list, then click Options and Supplies.

3. Click Driver, then confirm that your printer is selected.

4. Confirm that all of the options installed on the printer appear correct.

5. If you change settings, click OK, close the window, then exit System Preferences.

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Installation and Setup

Installing Print Drivers and Utilities for UNIX and Linux Printing

For details about UNIX and Linux drivers, see the System Administrator Guide at

www.xerox.com/office/WC7970docs.

Xerox® Print Driver Package

The Xerox® Print Driver package provides tools for you to manage printers connected in UNIX and Linux environments.

Xerox® Print Drivers

You can use a Xerox® print driver to select printer features. All operating systems include the Office Standard print driver, which can print to a wide range of Xerox devices that share common features. You can use a Linux-based print driver to print to a specific model.

Xerox® Printer Manager

Xerox® Printer Manager allows you to:

• Configure local and network-connected printers.

• Set up a printer on your network as well as monitor the operation of the printer once installed.

• Provide a common look and feel across the many different suppliers of UNIX and Linux operating

systems.

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Installation and Setup

Installing Xerox® Print Driver Package

Before you begin:

Ensure that you have root or superuser privileges to install Xerox

Note: When installing drivers for a network printer, if you do not see your printer in the list, click the

IP Address or DNS Name button. In the IP Address or DNS Name field, type the IP address of your printer, then click Search to locate your printer. If you do not know the IP address of the printer, see

Finding the IP Address of Your Printer on page 34.

1. Download the appropriate package for your operating system. The available files are:

− XeroxOSDPkg-AIXpowerpc-x.xx.xxx.xxxx.rpm for the IBM PowerPC family.

− XeroxOSDPkg-HPUXia64-x.xx.xxx.xxxx.depot.gz to support HP Itanium workstations.

− XeroxOSDPkg-SunOSi386-x.xx.xxx.xxxx.pkg.gz for Sun Solaris x86 systems.

− XeroxOSDPkg-SunOSsparc-x.xx.xxx.xxxx.pkg.gz for Sun Solaris SPARC systems.

− Xeroxv5Pkg-Linuxi686-x.xx.xxx.xxxx.rpm to support RPM-based 32-bit Linux environments.

− Xeroxv5Pkg-Linuxi686-x.xx.xxx.xxxx.deb to support Debian-based 32-bit Linux environments.

− Xeroxv5Pkg-Linuxx86_64-x.xx.xxx.xxxx.rpm to support RPM-based 64-bit Linux environments.

− Xeroxv5Pkg-Linuxx86_64-x.xx.xxx.xxxx.deb to support Debian-based 64-bit Linux environments.

2. To install the Xerox

Print Driver package, open the package with your OS package manager or use

the appropriate command-line utility for your OS.

− AIX: rpm -U XeroxOSDPkg-AIXpowerpc-x.xx.xxx.xxxx.rpm

− HPUX: swinstall -s XeroxOSDPkg-HPUXia64-x.xx.xxx.xxxx.depot.gz \*

− Solaris (x86 based): pkgadd -d XeroxOSDPkg-SunOSi386-x.xx.xxx.xxxx.pkg

− Solaris (SPARC based): pkgadd -d XeroxOSDPkg-SunOSsparc-x.xx.xxx.xxxx.pkg

− Linux (RPM based 32-bit): rpm -U Xeroxv5Pkg-Linuxi686-x.xx.xxx.xxxx.rpm

− Linux (Debian based 32-bit): dpkg -i Xeroxv5Pkg-Linuxi686-x.xx.xxx.xxxx.deb

− Linux (RPM based 64-bit): rpm -U Xeroxv5Pkg-Linuxx86_64-x.xx.xxx.xxxx.rpm

− Linux (Debian based 64-bit): dpkg -i Xeroxv5Pkg-Linuxx86_64-x.xx.xxx.xxxx.deb

The package installs files into /opt/Xerox/prtsys.

Printer Manager.

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Installation and Setup

Launching Xerox® Printer Manager

To launch Xerox® Printer Manager from a terminal window prompt as root, type xeroxprtmgr, then press Enter or Return.

Other Drivers

The following drivers are available for download at www.xerox.com/office/WC7970drivers.

• The Xerox made by other manufacturers. It configures itself for your individual printer upon installation.

• The Xerox standard PostScript. It configures itself for the printer you select every time you print. If you travel frequently to the same sites, you can save your favorite printers in that location and the driver saves your settings.

Global Print Driver works with any printer on your network, including those printers

Mobile Express Driver works with any printer available to your computer that supports

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• Printing on Special Paper .............................................................................................................................................. 72

Paper and Media

This chapter includes:

• Supported Paper ............................................................................................................................................................... 54

• Loading Paper ................................................................................................................................................................... 60

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Paper and Media

• Supported Custom Paper Sizes ................................................................................................................................... 59

Supported Paper

This section includes:

• Recommended Media .................................................................................................................................................... 54

• Ordering Paper .................................................................................................................................................................. 54

• General Paper Loading Guidelines ............................................................................................................................ 54

• Paper That Can Damage Your Printer ...................................................................................................................... 55

• Paper Storage Guidelines .............................................................................................................................................. 55

• Supported Paper Types and Weights ....................................................................................................................... 56

• Supported Standard Paper Sizes ................................................................................................................................ 57

• Supported Paper Sizes and Weights for Automatic 2-Sided Printing........................................................... 58

• Supported Paper Sizes for the Envelope Tray ....................................................................................................... 58

Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section.

For best results, use Xerox paper and media recommended for your printer.

Recommended Media

A list of paper and media recommended for your printer is available at:

• www.xerox.com/rmlna Recommended Media List (United States)

• www.xerox.com/rmleu Recommended Media List (Europe)

Ordering Paper

To order paper, transparencies, or other media, contact your local reseller or go to

www.xerox.com/office/WC7970supplies.

General Paper Loading Guidelines

• Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.

• Adjust the paper guides to fit the paper size.

• Fan paper before loading it in the paper tray.

• If excessive jams occur, use paper or other approved media from a new package.

• Use only recommended Xerox

• Do not print on label media once a label has been removed from a sheet.

• Use only paper envelopes. Print envelopes 1-sided only.

transparencies. Print quality could vary with other transparencies.

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Paper That Can Damage Your Printer

Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer. Do not use the following:

• Rough or porous paper

• Inkjet paper

• Non-laser glossy or coated paper

• Paper that has been photocopied

• Paper that has been folded or wrinkled

• Paper with cutouts or perforations

• Stapled paper

• Envelopes with windows, metal clasps, side seams, or adhesives with release strips

• Padded envelopes

• Plastic media

• Iron on transfer paper

CAUTION: The Xerox

not cover damage caused by using unsupported paper or special media. The Xerox Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your Xerox representative for details.

Warranty, Service Agreement, or Xerox® Total Satisfaction Guarantee does

Total

Paper Storage Guidelines

Storing your paper and other media properly contributes to optimum print quality.

• Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly damaging to paper.

• Reduce the exposure of paper to strong lights for long periods of time.

• Maintain constant temperatures and relative humidity.

• Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect

moisture.

• Store paper flat, either on pallets, cartons, shelves, or in cabinets.

• Avoid food or drinks in the area where paper is stored or handled.

• Do not open sealed packages of paper until you are ready to load them into the printer. Leave

stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or gain.

• Some special media is packaged inside resealable plastic bags. Store the media inside the bag until you are ready to use it. Keep unused media in the bag and reseal it for protection.

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Paper and Media

Supported Paper Types and Weights

Trays Types and Weights

Trays 1–5

Tray 5

Plain, Bond, Hole Punched, Letterhead, Pre-Printed, Recycled, Plain Reloaded, and Custom (60–105 g/m²)

Lightweight Cardstock, and Lightweight Cardstock Reloaded (106–169 g/m²)

Cardstock, and Cardstock Reloaded (170–256 g/m²) Lightweight Glossy Cardstock, and Lightweight Glossy Card Reloaded

(106–169 g/m²) Glossy Cardstock, and Glossy Cardstock Reloaded (170–256 g/m²) Labels (106–169 g/m²) Transparency Envelope (75–90 g/m²) (Tray 1, only with Envelope Tray installed in the

slot)

Lightweight (55–59 g/m²) Heavyweight Cardstock, and Heavyweight Cardstock Reloaded

(257–280 g/m²) Heavyweight Glossy Cardstock, and Heavyweight Glossy Card Reloaded

(257–280 g/m²) Envelope (75–90 g/m²)

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Supported Standard Paper Sizes

Tray Number European Standard Sizes North American Standard Sizes

Printer Tray 1 A5 (148 x 210 mm)

A4 (210 x 297 mm) A3 (297 x 420 mm) B5 (176 x 250 mm) B4 (250 x 353 mm) JIS B5 (182 x 257 mm) JIS B4 (257 x 364 mm)

Trays 2–4 of the 3-Tray Module

Tray 2 of the High-Capacity Tandem Tray Module

Tray 2 of the 1-Tray Module

A5 (148 x 210 mm) A4 (210 x 297 mm) A3 (297 x 420 mm) B5 (176 x 250 mm) B4 (250 x 353 mm) JIS B5 (182 x 257 mm) JIS B4 (257 x 364 mm) SRA3 (320 x 450 mm)

Trays 3 and 4 of the High-Capacity Tandem Tray Module

A4 (210 x 297 mm) JIS B5 (182 x 257 mm)

Tray 6 of the High-Capacity Feeder

Tray 5 only Postcard (100 x 148 mm)

Postcard (148 x 200 mm) A6 (105 x 148 mm) A5 (148 x 210 mm) A4 (210 x 297 mm) A4 Oversized (223 x 297 mm) A3 (297 x 420 mm) B6 (125 x 176 mm) B5 (176 x 250 mm) B4 (250 x 353 mm) JIS B6 (128 x 182 mm) JIS B5 (182 x 257 mm) 215 x 315 mm JIS B4 (257 x 364 mm) SRA3 (320 x 450 mm) DL envelope (110 x 220 mm) C4 envelope (229 x 324 mm) C5 envelope (162 x 229 mm)

Statement (5.5 x 8.5 in.) Executive (7.25 x 10.5 in.) Letter (8.5 x 11 in.) US Folio (8.5 x 13 in.) Legal (8.5 x 14 in.) Tabloid (11 x 17 in.)

Statement (5.5 x 8.5 in.) Executive (7.25 x 10.5 in.) Letter (8.5 x 11 in.)

8.5 x 13 in. Legal (8.5 x 14 in.) Tabloid (11 x 17 in.) 12 x 18 in.

Executive (7.25 x 10.5 in.) Letter (8.5 x 11 in.)

Postcard (3.5 x 5 in.) Postcard (4 x 6 in.) 5 x 7 in. Postcard (6 x 9 in.) Statement (5.5 x 8.5 in.) 8 x 10 in. Executive (7.25 x 10.5 in.) Letter (8.5 x 11 in.) 9 x 11 in.

8.5 x 13 in. Legal (8.5 x 14 in.) Tabloid (11 x 17 in.) 12 x 18 in. 12 x 19 in. Envelope (6 x 9 in.) Envelope (9 x 12 in.) Monarch Envelope (3.9 x 7.5 in.) No. 10 Envelope (4.1 x 9.5 in.)

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Paper and Media

Supported Paper Sizes and Weights for Automatic 2-Sided Printing

Standard European Sizes Standard North American Sizes

Postcard (148 x 200 mm) A5 (148 x 210 mm) A4 (210 x 297 mm) A4 Oversized (223 x 297 mm) A3 (297 x 420 mm) JIS B6 (128 x 182 mm) JIS B5 (182 x 257 mm) 215 x 315 mm JIS B4 (257 x 364 mm) SRA3 (320 x 450 mm)

Postcard (6 x 9 in.) Statement (5.5 x 8.5 in.) 8 x 10 in. Executive (7.25 x 10.5 in.) Letter 9 x 11 in. US Folio (8.5 x 13 in.) Legal (8.5 x 14 in.) Tabloid (11 x 17 in.) Tabloid Extra (12 x 18 in.) 12 x 19 in.

In addition to standard paper sizes and weights, you can use custom paper sizes and weights for automatic 2-sided printing.

CAUTIONS:

− Do not use transparencies, envelopes, labels, or reloaded paper for automatic 2-sided printing.

− Do not use media that does not meet the minimum size and weight requirements for automatic 2-sided printing.

− Do not use media that excedes the maximum size and weight requirements for automatic 2-sided printing.

You can use the following custom paper sizes for automatic 2-sided printing.

• Minimum print size 128 x 140 mm (5 x 5.5 in.)

• Maximum print size 320 x 483 mm (12 x 19 in.)

You can use the following custom paper weights for automatic 2-sided printing.

• Minimum weight 60 g/m²

• Maximum weight 256 g/m²

Supported Paper Sizes for the Envelope Tray

Standard Sizes Custom Sizes

C5 (162 x 229 mm, 6.4 x 9.0 in.) DL (110 x 220 mm, 4.33 x 8.66 in.) Monarch (88 x 191 mm, 3.9 x 7.5 in.) Number 10 Commercial (105 x 241 mm, 4.125 x 9.5 in.)

Minimum: 148 x 98 mm (5.8 x 3.9 in.) Maximum: 241 x 162 mm (9.5 x 6.4 in.)

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Supported Custom Paper Sizes

Tray Number Paper Sizes

Printer Tray 1 Minimum: 140 x 182 mm (5.5 x 7.2 in.)

Maximum: 297 x 432 mm (11.7 x 17 in.)

Trays 2–4 of the 3-Tray Module

Tray 2 of the High-Capacity Tandem Tray Module

Tray 2 of the 1-Tray Module

Tray 5 Minimum: 89 x 98 mm (3.5 x 3.9 in.)

Envelope Tray

Minimum: 140 x 182 mm (5.5 x 7.2 in.) Maximum: 320 x 457 mm (12.6 x 18 in.)

Maximum: 320 x 483 mm (12.6 x 19 in.)

Width: 148–241 mm (5.8–9.5 in.) Length: 98–162 mm (3.9–6.4 in.)

Paper and Media

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Paper and Media

• Changing Paper Size, Type, and Color ..................................................................................................................... 71

Loading Paper

This section includes:

• Loading Paper in Trays 1–4 .......................................................................................................................................... 60

• Setting the Guide Locks in the 500-Sheet Adjustable Trays ............................................................................ 63

• Loading Paper in Trays 3 and 4 of the Tandem Tray Module ........................................................................ 64

• Loading Paper in Tray 5................................................................................................................................................. 66

• Loading Paper in Tray 6 (High-Capacity Feeder) ................................................................................................. 68

• Configuring Tray 6 in the High-Capacity Feeder ................................................................................................. 70

• Changing Paper Size, Type, and Color ..................................................................................................................... 71

Loading Paper in Trays 1–4

1. Pull out the tray until it stops.

2. Ensure that the guide locks are set in the correct position for the standard or custom size paper that you are loading. For details, see Setting the Guide Locks in the 500-Sheet Adjustable Trays on page

63.

3. Remove any paper that is a different size or type.

4. To move the length and width guides out:

a. Pinch the guide lever on each guide.

b. Slide the guides outward until they stop.

c. Release the levers.

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Paper and Media

5. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams.

Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to

use it.

6. Load paper in the main tray. Do one of the following:

− Load labels face up with the top edge toward the front of the tray.

− For clear or non-stripe transparencies, load face up.

− For striped transparencies, load with the stripe down on the right trailing edge.

− For long-edge feed, insert letterhead and pre-printed paper face down with the top edge

toward the front. Load hole punched paper with the holes to the left.

− For short-edge feed, insert letterhead and pre-printed paper face down with the top edge to

the left. Load hole punched paper with the holes toward the rear of the printer.

− Load labels face up with the top edge to the right.

Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to

jam.

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Paper and Media

7. Adjust the length and width guides to fit the paper.

8. Close the tray.

9. Do one of the following:

− To confirm the paper size, type, and color when a tray is set to Fully Adjustable, touch Confirm.

− To select a new paper size, touch Size. To select a new paper type, touch Type. To select a new

paper color, touch Color. When finished, touch Confirm.

− To change the paper size, type, or color when the tray is set to Dedicated mode, press the

Machine Status button. Then touch Tools > Device Settings > Paper Management > Tray Settings

Configure the desired tray settings, for details see Configuring Tray Settings on page

71.

Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel on page 33.

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Paper and Media

Setting the Guide Locks in the 500-Sheet Adjustable Trays

You can adjust the guides in trays 1–4 to accommodate standard or custom paper sizes. In the standard position, the guides move into the supported standard paper settings. In the custom position, the guides move in 1 mm increments.

To move the guide locks from the standard to the custom paper size position:

1. Pull out the tray until it stops.

Note: For best results, remove any paper from the tray, pinch the guide levers, and slide the guides

inward.

2. Pry up the retainer with your fingertip, pulling the lower edge toward you.

3. To engage the fine-adjustment block, pinch the levers and slide the guide lock to the left as shown.

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Paper and Media

4. Replace the retainer and snap it into place.

5. Load the custom-size paper in the tray. The tray guides move in increments of 1 mm.

Loading Paper in Trays 3 and 4 of the Tandem Tray Module

The tandem tray module holds larger amounts of paper for fewer printing interruptions. It contains three trays. Tray 2 holds paper sizes up to SRA3/12 x 18 in. Trays 3 and 4 hold A4/letter size paper only.

Note: Do not load custom size paper into tray 3 or tray 4 of the tandem tray module.

To load tray 2, see Loading Paper in Trays 1-4.

1. Pull tray 3 or tray 4 out until it stops.

2. Fan the edges of the paper before loading it into the paper trays. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams.

Note: To avoid paper jams and misfeeds, do not remove paper from its packaging until necessary.

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Paper and Media

3. Stack the paper against the left rear corner of the tray as shown.

4. Adjust the guides so that they touch the edges of the stack.

5. Close the tray.

6. Verify the size, type, and color of the paper. Change the selection for any incorrect setting.

7. On the printer touch screen, touch Confirm.

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Paper and Media

Loading Paper in Tray 5

1. Open tray 5, then pull out the extension tray for larger sizes. If already opened, remove any paper that is a different size or type.

2. Move the width guides to the edges of the tray.

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Paper and Media

3. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams.

Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to

use it.

4. Load the paper in the tray. Do one of the following:

− For long-edge feed, insert letterhead and pre-printed paper face up with the top edge toward

the front of the tray. Load hole punched paper with the holes to the right.

− Load labels face down with the top edge toward the front of the tray.

− For clear or stripe-less transparencies, load face down with the long edge leading into the

printer. For striped transparencies, load face up with the non-stripe edge leading into the printer.

− For short-edge feed, insert letterhead and pre-printed paper face up with the top edge leading

into the printer.

− Load hole punched paper with the holes toward the rear of the printer.

− Load labels face down with the top edge to the left.

Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to

jam.

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Paper and Media

5. Adjust the width guides until they touch the edges of the paper.

6. Do one of the following:

− To confirm the paper size, type, and color when a tray is set to Fully Adjustable, touch Confirm.

− To select a new paper size, touch Size. To select a new paper type, touch Type. To select a new

paper color, touch Color. When finished, touch Confirm.

Loading Paper in Tray 6 (High-Capacity Feeder)

1. Pull Tray 6 out of the feeder until it stops.

2. Open the side gate until it stops.

3. Fan the edges of the paper before loading it into the paper trays. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams.

Note: To avoid paper jams and misfeeds, do not remove paper from its packaging until necessary.

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4. Load the paper against the right side of the tray. For 1-sided printing:

− Place the print side face down.

− Place pre-punched paper with the holes toward the left side of the tray.

− Place letterhead or the top of the page toward the front of the tray.

Paper and Media

Note: Do not load paper above the maximum fill line. Overfilling can cause paper jams.

For 2-sided printing:

− Place the print side (page 1) face up.

− Place pre-punched paper with the holes toward the right side of the tray.

− Place letterhead or the top of the page toward the front of the tray.

5. Slide the guides so they touch the edges of the paper.

6. Close the tray.

7. Verify the size, type, and color of the paper. Change the selection for any incorrect setting.

8. On the printer touch screen, touch Confirm.

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Paper and Media

Configuring Tray 6 in the High-Capacity Feeder

Tray 6 is a dedicated high-capacity feeder. It must be configured to support the paper in use. If the tray has never been used, it must be configured for the desired paper size. If you are changing the paper size, you must reconfigure the tray for the new paper size. For details on supported paper sizes, see Supported

Paper on page 54.

Before changing the drawer configuration, always compare the paper size to the Tray 6 configuration. If the paper size matches, no adjustment is needed.

1. Remove the screw that holds the spacer plate at the back of the tray.

2. Lift the spacer plate to remove it.

3. Place the tabs at the bottom of the plate into the slots in the bottom of the drawer that correspond with the paper size.

4. Slide the top of the spacer plate to engage the peg on the back of the tray into the matching hole in the plate.

5. Install the screw to secure the spacer plate.

6. Repeat steps 1–5 for the spacer plate at the front of Tray 6.

7. Locate the pin at the top of the side gate.

8. Lift the pin and guide it to the desired paper size in the slot on top of the side gate.

9. Release the pin to lock it into place.

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Paper and Media

Changing Paper Size, Type, and Color

When trays are set to Adjustable mode, you can change paper settings each time that you load the tray. When you close the tray, the control panel prompts you to set the paper size, type, and color of paper loaded.

When a paper tray is set to Dedicated mode, the control panel prompts you to load a specific paper size, type and color. If you move the guides to load a different paper size, the control panel displays an error message.

To configure the tray settings for Fully Adjustable or Dedicated trays see Configuring Tray Settings on page 71.

To set the paper size, type, or color for an adjustable tray:

1. Open the paper tray, then load the desired paper.

2. Close the tray. A message appears on the control panel.

3. Do one of the following:

− To confirm the paper size, type, and color when a tray is set to Fully Adjustable, touch Confirm.

− To select a new paper size, touch Size. To select a new paper type, touch Type. To select a new

paper color, touch Color. When finished, touch Confirm.

Changing Paper Size, Type, and Color

You can set paper trays to Adjustable or Dedicated mode. When trays are set to Adjustable mode, you can change paper settings each time that you load the tray. When a paper tray is set to Dedicated mode, the control panel prompts you to load a specific paper size, type, and color. You can use the Tray Settings option to configure or change the paper tray settings.

To configure the tray settings:

1. At the printer control panel, press the Machine Status button.

2. Touch the Tools tab, then touch Device Settings > Paper Management.

3. Touch Tray Settings, then select a tray.

− To set the Mode, touch Fully Adjustable or Dedicated. If you select Dedicated, to specify the

paper settings for a dedicated tray, touch Edit, then set the paper Size, Type, and Color. Touch OK.

− To configure the printer to select the tray automatically, for Auto Selection, touch Enabled.

− To set the priority for each tray, touch the number field. To enter a number, use the

alphanumeric keypad, or touch Plus (+) or Minus (-). The printer uses paper from the Priority 1 tray first. If that tray is empty, the printer uses paper from the Priority 2 tray.

4. Touch OK.

Note: To access the Paper Management menu, you can be required to log in as the system

administrator. For details, see the System Administrator Guide at

www.xerox.com/office/WC7970docs.

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Paper and Media

• Transparencies .................................................................................................................................................................. 80

www.xerox.com/rmleu Recommended Media List (Europe)

Printing on Special Paper

This section includes:

• Envelopes ............................................................................................................................................................................ 72

• Labels .................................................................................................................................................................................... 75

• Glossy Cardstock .............................................................................................................................................................. 79

To order paper, transparencies, or other media, contact your local reseller or go to

www.xerox.com/office/WC7970supplies.

Envelopes

Envelopes can be printed only from tray 5, or from tray 1 if the optional envelope tray is installed.

Guidelines for Printing Envelopes

• Print quality depends on the quality and construction of the envelopes. Try another envelope brand if you do not get desired results.

• Maintain constant temperatures and relative humidity.

• Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect

print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or during printing.

• Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on top of them.

• In the print driver software, select Envelope as the paper type.

• Do not use padded envelopes. Use envelopes that lie flat on a surface.

• Do not use envelopes with heat activated glue.

• Do not use envelopes with press and seal flaps.

• Use only paper envelopes.

• Do not use envelopes with windows or metal clasps.

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Paper and Media

Loading Envelopes in Tray 5

1. Open tray 5 by rotating it outward.

2. Load envelopes in the tray with the flaps closed, flaps up, and flaps on the leading edge, toward the right.

3. Center the stack, then slide the guides until they lightly touch the edges of the stack.

4. Verify the size, type, and color of the envelope. Change the selection for any incorrect setting. Select the size before the type.

5. On the printer touch screen, touch Confirm.

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Paper and Media

Loading the Envelope Tray

1. Pull out the envelope tray until it stops.

2. Load the envelopes in the envelope tray with the flaps closed, flaps down, and on the leading edge, toward the left.

Notes:

• Maximum stack height of 43 mm (1.7 in.)

• The envelope tray accepts envelope weights from 75–90 g/m².

3. Adjust the paper guides so they rest lightly against the edges of the envelopes.

4. Close the tray. Set the paper size, type, and color at the control panel. For details, see Changing

Paper Size, Type, and Color on page 71.

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Paper and Media

Labels

You can print labels from any tray.

Guidelines for Printing Labels

• Use labels designed for laser printing.

• Do not use vinyl labels.

• Do not feed a sheet of labels through the printer more than once.

• Do not use dry gum labels.

• Print only on one side of the sheet of labels. Use full sheet labels only.

• Store unused labels flat in their original packaging. Leave the sheets of labels inside the original

packaging until ready to use. Return any unused sheets of labels to the original packaging and reseal it.

• Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions. Storing them in extreme conditions can cause print-quality problems or cause them to jam in the printer.

• Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and jam in the printer.

• In the print driver software, select Label as the paper type.

• Before loading labels, remove all other paper from the tray.

CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing

sheet. It could damage the printer.

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Paper and Media

Loading Labels in Trays 1–4

1. Pull out the tray until it stops.

2. Ensure that the guide locks are set in the correct position for the size labels you are loading. For details, see Setting the Guide Locks in the 500-Sheet Adjustable Trays on page 63.

Note: Trays 1–4 accept labels (106–169 g/m²).

− For long-edge feed, load labels face up with the top edge toward the front of the tray.

3. For short-edge feed, load labels face up with the top edge facing to the right.

4. Close the tray. Set the paper size, type, and color at the control panel. For details, see Changing

Paper Size, Type, and Color on page 71.

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Paper and Media

Loading Labels in Tray 5

1. Open tray 5, then pull out the extension tray for larger sizes. If the extension tray is already opened, remove any paper that is a different size or type.

2. Move the width guides to the edges of the tray.

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Paper and Media

3. Load the labels in the tray. Do one of the following:

− For long-edge feed, load labels face down with the top edge toward the front of the tray.

− For short-edge feed, load labels face down with the top edge to the left.

Notes:

• Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to

jam.

• Do not print on label media once a label has been removed from a sheet.

• To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use

it.

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4. Adjust the width guides until they touch the edges of the paper.

5. When prompted, select an option:

− To confirm the paper type and size, touch Confirm.

− To select a new paper size, touch Size.

− To select a new paper type, touch Type.

− To select a new paper color, touch Color.

− When finished, touch Confirm.

Paper and Media

Glossy Cardstock

You can print Lightweight Glossy Cardstock and Glossy Cardstock from any tray. You can print Heavyweight Glossy Cardstock from tray 5 only.

Guidelines for Printing on Gloss Paper

• Do not open sealed packages of gloss paper until you are ready to load them into the printer.

• Leave gloss paper in the original wrapper, and leave the packages in the shipping carton until ready

to use.

• Remove all other paper from the tray before loading gloss paper.

• Load only the amount of gloss paper you are planning to use. Do not leave gloss paper in the tray

when you are finished printing. Reinsert unused paper in the original wrapper and seal.

• Rotate stock frequently. Long periods of storage in extreme conditions can cause gloss paper to curl and jam in the printer.

• In the print driver software, select the desired gloss paper type or select the tray loaded with the desired paper.

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Paper and Media

Loading Gloss Paper in Tray 5 (Bypass Tray)

1. Remove all other paper from the tray before loading gloss paper.

2. Load only the amount of paper you plan to use.

3. Load the paper with the glossy side or print side down.

4. Verify the size, type, and color of the paper. Change the selection for any incorrect setting.

5. On the printer touch screen, touch Confirm.

Transparencies

Transparencies can be printed from trays 1–5. For best results, use only recommended Xerox® transparencies.

CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not

cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.

Guidelines for Printing on Transparencies

• Before you load transparencies in the tray, remove all paper.

• Handle transparencies by the edges using both hands. Fingerprints or creases can cause poor print

• Do not load more than 20 transparencies. Overloading the tray can cause the printer to jam.

• Load Clear or non-strip transparencies face down into Tray 5 (bypass tray) and face up into trays

• Do not fan transparencies.

• After you load transparencies, on the printer touch screen, change the paper type to Transparency.

• In the print driver software, for paper type, select Transparency.

• For Trays 1-4, load striped transparencies with the stripe down on the trailing edge (right).

• For Tray 5, load striped transparencies with the stripe up on the trailing edge (left).

Please contact your local representative for details.

quality.

1-4.

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• Print From ......................................................................................................................................................................... 109

Printing

This chapter includes:

• Printing Overview ............................................................................................................................................................. 82

• Selecting Printing Options ............................................................................................................................................ 83

• Managing Jobs .................................................................................................................................................................. 89

• Printing Features .............................................................................................................................................................. 92

• Printing Special Job Types .......................................................................................................................................... 102

• Held Print Jobs ................................................................................................................................................................. 108

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Printing on Special Paper on page 72

Printing Overview

Before printing, your computer and the printer must be plugged in, turned on, and connected to an active network. Make sure that you have the correct print driver software installed on your computer. For details, see Installing the Software on page 47.

1. Select the appropriate paper.

2. Load paper in the appropriate tray. On the printer control panel, specify the size, color, and type.

3. Access the print settings in your software application. For most software applications, press CTRL+P for Windows, or CMD+P for Macintosh.

4. Select your printer.

5. Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox Features for Macintosh. The title of the button can vary depending on your application.

6. Modify the print driver settings as necessary, then click OK.

7. Click Print to send the job to the printer.

Selecting Printing Options

This section includes:

• Print Driver Help................................................................................................................................................................ 83

• Windows Printing Options ............................................................................................................................................ 84

• Macintosh Printing Options ......................................................................................................................................... 86

Printing options, also called print driver software options, are specified as Printing Preferences in Windows, and Xerox

Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printers and Faxes Printing Preferences become the default setting. Printing options that are set from within the software application are temporary. The application and the computer do not save the settings after the application is closed.

Print Driver Help

Xerox® print driver software Help information is available from the Printing Preferences window. Click the Help (?) button in the bottom left corner of the Printing Preferences window to see the Help.

Information about Printing Preferences appears in the Help window on two tabs:

• Contents provides a list of the tabs at the top and the areas at the bottom of the Printing

Preferences window. Use the Contents tab to find explanations for each of the fields and areas in Printing Preferences.

• Search provides a field where you can enter the topic or function for which you need information.

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Windows Printing Options

Setting Default Printing Options for Windows

When you print from any software application, the printer uses the print job settings specified in the Printing Preferences window. You can specify your most common printing options and save them so that you do not have to change them every time you print.

For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in Printing Preferences.

To select default printing options:

1. Navigate to the list of printers on your computer:

− For Windows XP SP3, click Start > Settings > Printers and Faxes.

− For Windows Server 2003 and later, click Start > Settings > Printers.

− For Windows 7, click Start > Devices and Printers.

2. In the list, right-click the icon for your printer and click Printing Preferences.

3. In the Printing Preferences window, click a tab, select the options, then click OK to save.

Note: For more information about Windows print driver options, click the Help button (?) in the

Printing Preferences window.

Selecting Printing Options for an Individual Job for Windows

To use special printing options for a particular job, change the Printing Preferences from the application before sending the job to the printer. For example, if you want to use the Enhanced print-quality mode when printing a particular document, select Enhanced in Printing Preferences before printing the job.

1. With the document open in your software application, access the print settings. For most software

applications, click File > Print or press CTRL+P.

2. To open the Properties window, select your printer, then click the Properties or Preferences button.

The title of the button varies depending on your application.

3. Click a tab in the Properties window, then make selections.

4. To save your selections and close the Properties window, click OK.

5. To send the job to the printer, click OK.

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Selecting Finishing Options for Windows

If your printer has a finisher installed, you can select finishing options in the Properties window of the print driver.

Note: Not all options listed are supported on all printers. Some options apply only to a specific

printer model, configuration, operating system, or driver type.

To select finishing options in the PostScript and PCL print drivers:

1. In the print driver, click the Printing Options tab.

2. To select a finishing option, to the right of the Finishing list, click the arrow.

Note: The print driver displays stapling positions for paper fed on the long edge. If paper feeds on

the short edge instead of the long edge, the finisher can insert the staple in the wrong location.

3. To select the output tray, click the arrow to the right of the Output Destination field, then select an

option:

− Automatically Select: You can use this option to have the printer determine the output

destination based on the number of sets and the stapling option selected. The printer sends multiple sets or stapled sets to the finisher output tray.

− Center Tray: You can use this option to select the output tray in the middle of the printer.

− Left Tray: You can use this option to select the output tray on the left side of the printer.

− Folder Tray: You can use this option to select the output tray for the CZ Folder.

− Right Top Tray: You can use this option to select the output tray on top of the Business Ready

finisher.

− Right Middle Tray: You can use this option to select the output tray in the middle of the

Business Ready finisher.

− Booklet Tray: You can use this option to select the output tray on the bottom of the Business

Ready finisher.

4. Do one of the following:

− To save the settings, click the arrow to the right of the Saved Settings field at the bottom of the

window, then click OK.

− To send the job to the printer, click OK.

Saving a Set of Commonly Used Printing Options for Windows

You can define and save a set of options, so that you can apply them to future print jobs.

To save a set of printing options:

1. With the document open in your application, click File > Print.

2. Select the printer, then click Properties. Click the tabs in the Properties window, then select the

desired settings.

3. To save the settings, click the arrow to the right of the Saved Settings field at the bottom of the

window, then click Save As.

4. Type a name for the set of printing options, then to save the set of options in the Saved Settings list,

click OK.

5. To print using these options, select the name from the list.

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Macintosh Printing Options

Selecting Printing Options for Macintosh

To use specific printing options, change the settings before sending the job to the printer.

1. With the document open in your application, click File > Print.

2. Select your printer.

3. Select Xerox

4. Select the desired printing options from the drop-down lists.

5. Click Print to send the job to the printer.

Selecting Finishing Options for Macintosh

If your printer has a finisher installed, select finishing options in the Xerox® Features of the print driver.

To select finishing options in the Macintosh print driver:

1. In the print driver, click Copies & Pages, then select Xerox

2. To select stapling options, click the arrow to the right of the Finishing field, then select an option.

3. To select the output tray, click the arrow to the right of the Output Destination field, then select an

option:

− Automatically Select: You can use this option to have the printer determine the output

destination based on the number of sets and the stapling option selected. The printer sends multiple sets or stapled sets to the finisher output tray.

− Center Tray: You can use this option to select the output tray in the middle of the printer.

− Left Tray: You can use this option to select the output tray on the left side of the printer.

− Folder Tray: You can use this option to select the output tray for the CZ Folder.

− Right Top Tray: You can use this option to select the output tray on top of the Business Ready

finisher.

− Right Middle Tray: You can use this option to select the output tray in the middle of the

Business Ready finisher.

− Booklet Tray: You can use this option to select the output tray on the bottom of the Business

Ready finisher.

4. To send the job to the printer, click OK.

Features from the Copies & Pages menu.

Features.

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Printing

Saving a Set of Commonly Used Printing Options for Macintosh

You can define and save a set of options, so that you can apply them to future print jobs.

To save a set of printing options:

1. With the document open in your application, click File > Print.

2. Select your printer from the Printers list.

3. Select the desired printing options from the drop-down lists in the Print dialog box.

4. Click Presets > Save As.

5. Type a name for the printing options, then click OK to save the set of options in the Presets list.

6. To print using these options, select the name from the Presets list.

Linux Printing Options

Launching Xerox® Printer Manager

To launch Xerox® Printer Manager from a terminal window prompt as root, type xeroxprtmgr, then press Enter or Return.

Printing from a Linux Workstation

To print from a Linux workstation:

1. Create a print queue.

2. With the desired document or graphic open in your application, open the Print dialog box. For most

software applications, click File > Print or press CTRL+P.

3. Select the target print queue.

4. Close the Print dialog box

5. In the Xerox

6. Click Print.

The Xerox You can also submit print requests through the command line using lp/lpr.

To create a job ticket using the Xerox

1. Open the Xerox

2. Select the desired options.

3. Click Save As, then store the job ticket in a public location, such as /tmp.

Note: Personally identifiable information, such as a Secure Print passcode, is not saved in the job

ticket. You can specify the information on the command line.

GUI print driver, select the available printer features.

print driver accepts job ticket settings files that select additional settings or features.

GUI print driver:

GUI print driver.

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Printing

To create a job ticket using the command line:

1. On the command line, as the root user, type xeroxprtmgr.

2. Select the desired options.

3. Click Save As, then store the job ticket in a public location, such as /tmp.

Note: Personally identifiable information, such as a Secure Print passcode, is not saved in the job

ticket. You can specify the information on the command line.

The following commands are examples of how to print using a job ticket:

• lp -d{Target_Queue} -oJT={Absolute_Path_To_Job_Ticket} {Path_To_Print_File}

• lp -dMyQueue -oJT=/tmp/DuplexedLetterhead /home/user/PrintReadyFile

• lp -dMyQueue -oJT=/tmp/Secure -oSecurePasscode=1234 /home/user/PrintReadyFile

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• Managing Jobs in Xerox® CentreWare® Internet Services ............................................................................... 91

Managing Jobs

This section includes:

• Managing Jobs at the Control Panel ........................................................................................................................ 89

• Managing Secure and Held Print Jobs ..................................................................................................................... 90

Managing Jobs at the Control Panel

From the control panel Job Status, you can view lists of active jobs, secure jobs, or completed jobs. You can pause, delete, print, or view job progress or job details for a selected job. For details, see Printing

Special Job Types on page 102.

To pause printing:

1. At the control panel, press the Interrupt button. The printer continues to print while it determines

the best place to pause the spooled print job.

2. To resume printing, press the Interrupt button again.

To pause the print job with the option to delete it:

1. At the control panel, press the Interrupt button.

2. Touch the job required.

3. Do one of the following:

− To delete the print job, touch Delete.

− To resume the print job, touch Resume.

To view active, secure, or completed jobs:

1. At the control panel, press the Job Status button.

2. To see a list of specific job types, touch a tab.

− To view jobs that are in process or waiting to process, touch the Active Jobs tab.

− To view Secure Print jobs, touch the Secure Print Jobs, or My Secure Jobs tab. Touch the

folder, enter the passcode number using the keypad, then touch OK.

− To view completed jobs, touch the Completed Jobs tab.

3. To refine the list, use the drop-down menu.

4. To see details about a job, touch the job.

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Printing

To delete a job:

1. At the control panel, press the Job Status button.

2. From any of the job type tabs, touch the job.

3. Touch Delete.

Notes:

• The system administrator can restrict users from deleting jobs. If a system administrator has restricted job deletion, you can view the jobs, but not delete them.

• Only the user that sent the job or the system administrator can delete a secure print job.

From the Print From menu, you can view lists of saved jobs, jobs stored on a USB Flash drive, or jobs stored in printer folders. You can select and print jobs from any of the lists. To print the job, see Printing

Special Job Types on page 102.

To view saved jobs:

1. Press the Services Home button, then touch Print From.

2. Touch Saved Jobs.

3. To view the saved jobs, touch a folder.

4. To see details about a job, touch the job.

Managing Secure and Held Print Jobs

When you send a secure print job, the job is held until you release it by typing a passcode at the control panel.

To view a list of secure print jobs:

1. At the printer control panel, press the Job Status button.

2. Touch Held Print Jobs or Secure Print Jobs, then select a folder. For details, see Secure Print on

page 102.

Note: Only the user that sent the job or the system administrator can delete a secure print job.

If the system administrator has configured the Hold All Jobs feature, any job sent to the printer is held until you release it. For details, see Releasing Held Print Jobs.

Unidentified jobs are jobs that are not associated with a user name. Unidentified jobs originate from a computer that does not require a user to log in. Examples are a job sent from a DOS or UNIX window using LPR, Port 9100, or from the Jobs tab in Xerox

To view a list of the unidentified jobs and release them:

1. Touch the Unidentified Print Jobs tab.

2. Do one of the following:

− To release a held job, touch the job, then touch Print.

− To release all held jobs, touch Print All.

CentreWare® Internet Services.

A print job can be held by the printer when it is unable to complete a print job. For example, it needs attention, paper, or supplies. When the condition is resolved, the printer automatically resumes printing.

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Managing Jobs in Xerox® CentreWare® Internet Services

Printing

You can view a list of active jobs and delete print jobs from the Active Jobs list in Xerox® CentreWare® Internet Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in Xerox CentreWare

Internet Services.

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• Selecting Job Completion Notification for Windows ....................................................................................... 101

Printing Features

This section includes:

• Printing on Both Sides of the Paper .......................................................................................................................... 92

• Selecting Paper Options for Printing ......................................................................................................................... 93

• Printing Multiple Pages to a Single Sheet ............................................................................................................... 93

• Printing Booklets .............................................................................................................................................................. 94

• Using Image Options...................................................................................................................................................... 95

• Using Special Pages ........................................................................................................................................................ 96

• Scaling .................................................................................................................................................................................. 98

• Printing Watermarks ....................................................................................................................................................... 99

• Printing Mirror Images ................................................................................................................................................. 100

• Creating and Saving Custom Sizes .......................................................................................................................... 101

Printing on Both Sides of the Paper

Paper Types for Automatic 2-Sided Printing

The printer can print a 2-sided document automatically on supported paper. Before printing a 2-sided document, verify that the paper type and weight are supported. For details, see Supported Paper Types

and Weights for Automatic 2-Sided Printing on page 58.

Printing a 2-Sided Document

Options for Automatic 2-Sided Printing are specified in the print driver. The print driver uses the settings for portrait or landscape orientation from the application for printing the document.

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2-Sided Page Layout Options

You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings.

Portrait Landscape

Printing

Portrait 2-Sided Print

Portrait 2-Sided Print, Flip on Short

Edge

Landscape 2-Sided Print

Landscape 2-Sided Print, Flip on Short

Edge

Selecting Paper Options for Printing

There are two ways to select the paper for your print job. You can let the printer select which paper to use based on the document size, paper type, and paper color you specify. You can also select a specific tray loaded with the desired paper.

Printing Multiple Pages to a Single Sheet

When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print 1, 2, 4, 6, 9, or 16 pages per side by selecting Pages Per Sheet on the Page Layout tab. Page Layout is on the Document Options tab.

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Printing

Printing Booklets

With 2-sided printing, you can print a document in the form of a small booklet. Create booklets from any paper size that is supported for 2-sided printing. The driver automatically reduces each page image and prints four page images per sheet of paper, two page images on each side. The pages are printed in the correct order so that you can fold and staple the pages to create the booklet.

When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter and creep.

• Gutter: Specifies the horizontal distance in points between the page images. A point is 0.35 mm

(1/72 in.).

• Creep: Specifies how much the page images shift outward in tenths of a point. Shifting

compensates for the thickness of the folded paper, which can cause the page images to shift outward slightly when folded. You can select a value from zero to 1 point.

Gutter Creep

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Printing

Using Image Options

The Image Options control the way the printer uses color to produce your document. The Windows PostScript and the Macintosh drivers provide the widest range of color controls and corrections. Each system has standard modes of color control for normal use and custom color options for the more advanced users. Image Options are on the Image Options tab of the Properties window. There, they are divided into Color Correction, Color By Words, and Color Adjustments tabs. For details on accessing the Properties window, see Printing Overview on page 82.

The Color Correction tab provides standard color modes.

Xerox Black and White: This feature converts all color in the document to black and white or shades of gray.

For best printing results of mixed text, graphics, and images on a range of supported paper, set the Color Correction to Xerox Automatic Color. To control the Color Corrections and Color Adjustments, follow these guidelines.

• For best results on most paper, ensure that the Color Correction in the print driver is set to Xerox Automatic Color.

• To produce more vivid results, select a mode of Color Correction. For example, when printing graphics in which the sky does not look blue enough, for a more vibrant blue sky, select Vivid Color.

• To match the color output to another output device, select a custom Color Correction.

• To apply different Color Corrections to Text and Graphics, and Images, select Custom Automatic

Color. This feature provides custom color corrections using color systems such as RGB Color, CMYK Color, Spot Color, or CIE Color.

• To adjust particular characteristics of the printed color, such as Lightness, Contrast, Saturation, and Color Casts, select More Adjustments.

The two remaining tabs provide additional ways of adjusting the colors for more specific color requirements.

The Color By Words tab provides a three-step process for defining custom color correction. By making a selection from each of the three fields, you create a sentence for controlling the color characteristics of the document. You can create several sentences to more precisely control the color content of the document. As you create a Color By Words sentence, it appears in the window below the selection fields.

There are three parts to the sentence structure.

• What Color to Change?: Provides a list to select a color or range of colors to adjust, such as All Foliage-Green Colors.

• How Much Change?: Lets you select how much effect to make to the selected color.

• What Type of Change?: Lets you select the type of change, such as Vivid, from a list.

The Color Adjustments tab provides a set of six sliders for adjusting the individual components of the selected colors. You can use the sliders to adjust the lightness, contrast, saturation, cyan, magenta, and yellow components of the color.

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Using Special Pages

The Special Pages options control how covers, inserts, and exception pages are added to your printed document.

For details on accessing the Properties window, see Printing Overview on page 82.

Printing Cover Pages

A cover page is the first or last page of a document. You can select paper sources for the cover pages that are different from the source used for the body of a document. For example, you can use your company letterhead for the first page of a document. You can also use heavyweight paper for the first and last pages of a report. You can use any applicable paper tray as the source for printing cover pages.

Select one of these options for printing cover pages:

• No Covers does not print cover pages. No cover pages are added to the document.

• Front Only prints the first page on paper from the specified tray.

• Back Only prints the back page on paper from the specified tray.

• Front and Back: Same prints the front and back cover pages from the same tray.

• Front and Back: Different prints the front and back cover pages from different trays.

After making a selection for printing the cover pages, you can select the paper for the front and back covers by size, color, or type. You can also use blank or pre-printed paper, and you can print side one, side two, or both sides of the cover pages.

Printing Insert Pages

You can add blank or pre-printed insert pages before page one of each document or after designated pages within a document. Adding an insert after designated pages within a document separates sections, or acts as a marker or placeholder. Ensure that you specify the paper to use for the insert pages.

• Insert Options: Provides the options to place an insert After Page X, where X is the specified page, or Before Page 1.

• Quantity: Specifies the number of pages to insert at each location.

• Pages: Specifies the page or range of pages that use the exception page characteristics. Separate

individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.

• Paper: Displays the default size, color, and type of paper selected in Use Job Settings. To specify a different paper size, color, or type, for Paper, click the arrow, then select an option.

• Job Setting: Displays the attributes of the paper for the remainder of the job.

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Printing

Printing Exception Pages

Exception pages have different settings from the rest of the pages in the job. You can specify differences such as page size, page type, and page color. You can also change the side of the paper on which to print as your job requires. A print job can contain multiple exceptions.

For example, your print job contains 30 pages. You want five pages to print on only one side of a special paper, and the remainder of the pages printed 2-sided on regular paper. You can use exception pages to print the job.

In the Add Exceptions window, you can set the characteristics of the exception pages and select the alternate paper source:

• Pages: Specifies the page or range of pages that use the exception page characteristics. Separate individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.

• Paper: Displays the default size, color, and type of paper selected in Use Job Settings.

• 2-Sided Printing allows you to select 2-sided printing options. Click the Down arrow to select an

option:

− 1-Sided Print prints the exception pages on one side only.

− 2-Sided Print prints the exception pages on both sides of the paper and flips the pages on the

long edge. The job then can be bound on the long edge of the pages.

− 2-Sided Print, Flip on Short Edge prints the exception pages on both sides of the paper and

flips the pages on the short edge. The job then can be bound on the short edge of the pages.

− Use Job Setting prints the job using the attributes shown in the Job Settings box.

• Job Setting: Displays the attributes of the paper for the remainder of the job.

Note: Some combinations of 2-sided printing with certain paper types and sizes can produce

unexpected results.

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Printing

Scaling

You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. In Windows, you can find the Scale Options in the print driver on the Printing Options tab.

50% 100% 200%

1. To access Scaling Options, to the right of the Paper field, click the arrow, then select Other Size > Advanced Paper Size.

2. Select an option.

− No Scaling: You can use this option to retain the original image size.

− Automatically Scale: You can use this option to change the print from one standard paper size

to another. The Original Document Size is scaled to fit on the selected output paper size shown in the Output Paper Size field.

− Manually Scale: You can use this option to change the output print size by a specified

percentage.

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User Guide

Printing

Printing Watermarks

A watermark is special purpose text that can be printed across one or more pages. For example, you can add a word like Copy, Draft, or Confidential as a watermark instead of stamping it on a document before distribution.

Notes:

• Not all options listed are supported on all printers. Some options apply only to a specific printer

model, configuration, operating system, or driver type.

• Watermarks are not supported for some print drivers when booklet is selected or when more

than one page is printed on a sheet of paper.

Using the watermark options, you can do the following:

• Create a watermark or edit an existing watermark using the Watermark Editor:

− A Text Watermark uses the characters typed in the Text field as the watermark. You can create

a text watermark to print on a document. Select options such as font size, font type, font color, and angle.

− A Picture Watermark uses an image as the watermark. The picture file can be in .bmp, .gif, or

.jpg format. You can create a picture watermark to print on a document, and select options

including size and position on the page.

− A Time Stamp Watermark uses a time stamp as the watermark. You can create a time stamp

watermark to print on a document. Time stamp elements include the day, date, time, and time zone.

• Place a watermark on the first page or on every page in a document.

• Print a watermark in the foreground or background or blend it with the print job.

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Printing

To print a watermark:

1. Click Document Options > Watermark.

2. From the Watermark menu, select the watermark.

3. Click Layering, then select how to print the watermark:

− Print in Background: This option prints the watermark behind the text and graphics in the

document.

− Blend: This option combines the watermark with the text and graphics in the document. A

blended watermark is translucent, so you can see both the watermark and the document content.

− Print in Foreground: This option prints the watermark over the text and graphics in the

document.

4. Click Pages, then select the pages on which to print the watermark:

− Print on Page 1 Only: This option prints the watermark only on the first page of the document.

− Print on All Pages: This option prints the watermark on all pages of your document.

5. Click OK.

Printing Mirror Images

If the PostScript driver is installed, you can print pages as a mirror image. Images mirror left to right when printed.

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Specifications and Main Features

Frequently Asked Questions

User Manual

Safety

Warning Symbols

Notices and Safety

Emergency Turn Off

General Guidelines

Electrical Safety

Electrical Supply

Emergency Turn Off

Power Cord Safety Information

Operational Safety

Printer Location

Operational Guidelines

Consumables Information

Vacuum Cleaner Use for Toner Spills

Ozone Release

Maintenance Safety

Printer Symbols

Environmental, Health, and Safety Contact Information

Features

Parts of the Printer

Left Front View

Left Rear View

Internal Components

Document Feeder

Control Panel

Business Ready Finisher with Optional Booklet Maker

Business Ready Finisher with Optional C/Z Folder

Wireless Network Adapter

Information Pages

Printing the Configuration Report

Administration Features

Accessing the Printer

Authentication

Authorization

Accounting

Logging In

Logging In at the Control Panel

Logging In to Xerox® CentreWare® Internet Services

Administrator Password

Logging In as the System Administrator at the Control Panel

Xerox® CentreWare® Internet Services

Accessing Xerox® CentreWare® Internet Services

Finding the IP Address of the Printer

Automatic Data Collection

Billing and Usage Information

Xerox ConnectKey Apps

More Information

Welcome Center

Locating the Serial Number

Installation and Setup

Installation and Setup Overview

Initial Printer Setup

Physically Connecting the Printer to the Network

Connecting to a Telephone Line

Turning the Printer On and Off

Preventing Printer Malfunction

USB Cover

Optimizing Printer Performance

Modifying General Settings

Setting Energy Saver Mode

Setting the Date and Time at the Control Panel

Installing the Software

Operating System Requirements

Installing Drivers and Utilities for Windows

Installing Print Drivers and Utilities for Macintosh OS X Versions 10.7 and Later

Installing Print Drivers and Utilities for UNIX and Linux Printing

Xerox® Print Driver Package

Xerox® Print Drivers

Xerox® Printer Manager

Installing Xerox® Print Driver Package

Launching Xerox® Printer Manager

Other Drivers

Paper and Media

Supported Paper

Recommended Media

Ordering Paper