June 2013
Using Apple
®
AirPrint
™ with
Xerox® ConnectKey™ Devices
User Guide
©2013 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design® and ConnectKey
are trademarks of the Xerox Corporation in the United States and/or other countries. BR6729
XOGGD-07UA
Table of Contents
What is AirPrint? ......................................................................................................................................... 4
What are the requirements for using AirPrint? ............................................................................... 4
Network Requirements .................................................................................................... 4
Xerox® Device Requirements: ........................................................................................ 4
Apple Device Requirements ........................................................................................... 4
AirPrint OS X Requirements ............................................................................................ 4
Applications that Support AirPrint ............................................................................... 5
How is AirPrint enabled and configured on a Xerox® device? .................................................. 5
How do I send a job over AirPrint from an Apple iPad? .............................................................. 6
How do I send a job over AirPrint from an Apple iPhone? ......................................................... 8
How do I manage / cancel print jobs from my Apple device? ............................................... 10
Troubleshooting ...................................................................................................................................... 11
Using Apple® AirPrint™ with Xerox® ConnectKey™ Devices User Guide
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What is AirPrint?
AirPrint is Apple’s driverless printing technology. It enables Apple devices including the
iPhone®, iPad®, iPod touch® and even Mac® OS X® to print to AirPrint-enabled devices, without
installing drivers or downloading software.
What are the requirements for using
AirPrint?
Network Requirements
AirPrint requires that devices are discoverable via the Bonjour® protocol. Bonjour is Multicast
DNS (mDNS) based. In some networks, mDNS traffic is not allowed to be passed across
subnets. In these instances, a device will only be discoverable if the Apple iOS® device and the
AirPrint-capable Xerox® device are on the same subnet.
Xerox® Device Requirements:
Xerox® ConnectKey™ Devices launched in 2013. For the most current list of devices that have
been updated with the .dlm AirPrint enablement software, please visit
www.xerox.com/connectkey.
The Xerox® device can be configured for wired or wireless networking. There is no requirement
for a Xerox® device to be wirelessly enabled. The Apple iOS device will be using wireless. For
AirPrint to work with a wired printer, the wired and wireless network segments need to be
bridged and allow mDNS traffic to be routed between them.
Apple Device Requirements
To use AirPrint, you will need one of the following devices with the latest version of iOS:
• iPad (all models)
• iPhone (3GS or later)
• iPod touch (3rd generation or later)
AirPrint OS X Requirements
• OS X 10.6 and above
• See www.apple.com for the latest operating systems that support AirPrint
Applications that Support AirPrint
You can print from these any iOS application that supports the Print function. For example:
iBooks®, Mail, iPhoto®, and Safari®. Other applications are available from the App Store and
may also offer this feature.
How is AirPrint enabled and configured
on a Xerox® device?
AirPrint is enabled on Xerox devices by default. If, however, AirPrint has been disabled on the
Xerox device, an administrator can re-enable it following the steps below:
• You will need the device IP address or DNS name to access the AirPrint configuration web
interface from your browser. You can find the IP address at the device UI screen. From the
front panel in the device, go to the Machine Status menu and select the Machine
Information tab. The IP address will be shown on this page or you can select
Informational Pages button and select and print the configuration report.
• Open the Xerox® device’s web interface by entering the IP address of the Xerox® device
into a web browser’s address box (http://<IP>). This will open the web interface.
• Click on the Properties tab (enter credentials if prompted: default administrative user is:
admin, password: 1111).
• Select Connectivity > Setup. This will bring up the Connectivity page in the right frame.
• Under Protocols look for AirPrint.
• Select Edit on the AirPrint row.
• This will open the AirPrint configuration page.
Using Apple® AirPrint™ with Xerox® ConnectKey™ Devices User Guide
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