Xerox WorkCentre 7830, WorkCentre 7835, WorkCentre 7845, WorkCentre 7855 User Guide

Xerox® WorkCentre® 7800 Series Color Multifunction Printer Xerox
®
ConnectKey® 1.5 Technology
User Guide
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Document version 1.1: February 2013
Contents
1 Safety 11
Notices and Safety ........................................................................................................................................................... 12
General Guidelines ................................................................................................................................................... 12
Electrical Safety ................................................................................................................................................................. 13
Power Cord .................................................................................................................................................................. 13
Emergency Turn Off ................................................................................................................................................ 14
Telephone Line Cord................................................................................................................................................ 14
Operational Safety ........................................................................................................................................................... 15
Printer Location ......................................................................................................................................................... 15
Operational Guidelines ........................................................................................................................................... 15
Printer Supplies .......................................................................................................................................................... 16
Ozone Release ............................................................................................................................................................ 16
Maintenance Safety ........................................................................................................................................................ 17
Printer Symbols .................................................................................................................................................................. 18
Environmental, Health, and Safety Contact Information ............................................................................... 19
2 Features 21
Parts of the Printer ........................................................................................................................................................... 22
Left Front View .......................................................................................................................................................... 22
Left Rear View ............................................................................................................................................................ 23
Internal Components .............................................................................................................................................. 23
Document Feeder ..................................................................................................................................................... 24
Control Panel .............................................................................................................................................................. 24
Integrated Office Finisher..................................................................................................................................... 25
Office Finisher LX ...................................................................................................................................................... 26
Professional Finisher ................................................................................................................................................
Wireless Network Adapter .................................................................................................................................... 27
Information Pages ........................................................................................................................................................... 28
Printing the Configuration Report ..................................................................................................................... 28
Administration Features ................................................................................................................................................ 29
Accessing the Printer ............................................................................................................................................... 29
CentreWare Internet Services ............................................................................................................................. 31
Finding the IP Address of the Printer ............................................................................................................... 32
Automatic Data Collection ................................................................................................................................... 32
Billing and Usage Information ........................................................................................................................... 32
More Information ............................................................................................................................................................. 33
Welcome Center ........................................................................................................................................................ 34
27
3 Installation and Setup 35
Installation and Setup Overview ................................................................................................................................ 36
Physically Connecting the Printer to the Network ...................................................................................... 36
WorkCentre 7800 Series Multifunction Printer 3 User Guide
Contents
Connecting to a Telephone Line ........................................................................................................................ 36
Turning the Printer On and Off ........................................................................................................................... 37
Initial Printer Setup .................................................................................................................................................. 38
USB Cover .................................................................................................................................................................... 39
Optimizing Printer Performance ......................................................................................................................... 39
Modifying General Settings ......................................................................................................................................... 40
Setting Energy Saver Mode .................................................................................................................................. 40
Setting the Date and Time at the Control Panel ........................................................................................ 41
Installing the Software ................................................................................................................................................... 42
Operating System Requirements ....................................................................................................................... 42
Installing Drivers and Utilities for Windows .................................................................................................. 42
Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later .................................... 43
Installing Drivers and Utilities for UNIX and Linux .................................................................................... 44
Other Drivers ............................................................................................................................................................... 45
4 Paper and Media 47
Supported Paper ................................................................................................................................................................ 48
Recommended Media ............................................................................................................................................. 48
Ordering Paper ........................................................................................................................................................... 48
General Paper Loading Guidelines .................................................................................................................... 48
Paper That Can Damage Your Printer ............................................................................................................. 49
Paper Storage Guidelines ...................................................................................................................................... 49
Supported Paper Types and Weights ............................................................................................................... 50
Supported Standard Paper Sizes ........................................................................................................................ 50
Supported Paper Sizes and Weights for Automatic 2-Sided Printing ................................................. 51
Supported Paper Sizes for the Envelope Tray ............................................................................................... 52
Supported Custom Paper Sizes ...........................................................................................................................
Loading Paper .................................................................................................................................................................... 53
Loading Paper in Trays 1–4 .................................................................................................................................. 53
Setting the Guide Locks in the 500-Sheet Adjustable Trays .................................................................. 56
Changing Paper Size, Type, and Color ............................................................................................................. 57
Loading Paper in Trays 3 and 4 of the Tandem Tray Module ............................................................... 58
Loading Paper in Tray 5 (Bypass Tray) ............................................................................................................ 59
Loading Paper in Tray 6 (High-Capacity Feeder) ........................................................................................ 60
Configuring Tray 6 in the High-Capacity Feeder ........................................................................................ 62
Printing on Special Paper............................................................................................................................................... 63
Envelopes ..................................................................................................................................................................... 63
Labels ............................................................................................................................................................................. 65
Glossy Cardstock ....................................................................................................................................................... 69
Transparencies ........................................................................................................................................................... 70
52
5 Printing 71
Printing Overview .............................................................................................................................................................. 72
Selecting Printing Options............................................................................................................................................. 73
Print Driver Help ........................................................................................................................................................ 73
Windows Printing Options .................................................................................................................................... 74
Macintosh Printing Options .................................................................................................................................. 75
Managing Jobs................................................................................................................................................................... 77
4 WorkCentre 7800 Series Multifunction Printer User Guide
Contents
Managing Jobs at the Control Panel ................................................................................................................ 77
Managing Secure and Held Print Jobs ............................................................................................................. 78
Managing Jobs in CentreWare Internet Services ....................................................................................... 79
Printing Features ............................................................................................................................................................... 80
Printing on Both Sides of the Paper .................................................................................................................. 80
Selecting Paper Options for Printing ................................................................................................................ 81
Printing Multiple Pages to a Single Sheet ...................................................................................................... 81
Printing Booklets ....................................................................................................................................................... 82
Using Image Options .............................................................................................................................................. 82
Printing Cover Pages ............................................................................................................................................... 83
Printing Insert Pages ............................................................................................................................................... 83
Printing Exception Pages ....................................................................................................................................... 84
Scaling ........................................................................................................................................................................... 85
Printing Watermarks ............................................................................................................................................... 86
Printing Mirror Images ........................................................................................................................................... 87
Creating and Saving Custom Sizes .................................................................................................................... 87
Selecting Job Completion Notification for Windows ................................................................................ 88
Printing Special Job Types ............................................................................................................................................ 89
Secure Print ................................................................................................................................................................. 89
Sample Set ................................................................................................................................................................... 90
Delay Print ................................................................................................................................................................... 91
Saved Job ..................................................................................................................................................................... 91
Held Print Jobs.................................................................................................................................................................... 94
Releasing Held Print Jobs ...................................................................................................................................... 94
Print From.............................................................................................................................................................................
Printing from a USB Flash Drive ......................................................................................................................... 95
Printing from Saved Jobs ....................................................................................................................................... 95
Printing from Mailbox ............................................................................................................................................. 96
Printing from CentreWare Internet Services ................................................................................................. 96
95
6 Copying 97
Basic Copying ..................................................................................................................................................................... 98
Document Glass ........................................................................................................................................................ 98
Document Feeder ..................................................................................................................................................... 99
Selecting Copy Settings ............................................................................................................................................... 100
Basic Settings ........................................................................................................................................................... 101
Image-Quality Settings ........................................................................................................................................ 104
Layout Settings ........................................................................................................................................................ 107
Output Format Settings ....................................................................................................................................... 110
ID Card Copying ...................................................................................................................................................... 117
Advanced Copying ................................................................................................................................................. 121
7 Scanning 123
Basic Scanning ................................................................................................................................................................. 124
Document Glass ...................................................................................................................................................... 125
Document Feeder ................................................................................................................................................... 125
Scanning to a Folder ...................................................................................................................................................... 126
WorkCentre 7800 Series Multifunction Printer 5 User Guide
Contents
Scanning to the Public Folder ............................................................................................................................ 126
Scanning to a Private Folder .............................................................................................................................. 127
Creating a Private Folder ..................................................................................................................................... 127
Retrieving Scan Files .............................................................................................................................................. 128
Scanning to Network File Repositories .................................................................................................................. 129
Scanning to a Predefined Network File Repository .................................................................................. 129
Adding a Scan Destination ................................................................................................................................. 130
Scanning to Your Home Directory ........................................................................................................................... 131
Setting Scan Options ..................................................................................................................................................... 132
Changing the Basic Scan Settings ................................................................................................................... 132
Selecting Advanced Settings ............................................................................................................................. 132
Selecting Layout Adjustments .......................................................................................................................... 134
Selecting Filing Options ....................................................................................................................................... 135
Building a Scan Job ................................................................................................................................................ 136
Scanning to a USB Flash Drive .................................................................................................................................. 137
Scanning to an Email Address ................................................................................................................................... 138
Sending a Scanned Image to an Email Address ....................................................................................... 138
Setting Email Options ........................................................................................................................................... 139
Scanning to a Destination .......................................................................................................................................... 140
Sending a Scanned Image to a Destination ............................................................................................... 140
8 Faxing 141
Basic Faxing ...................................................................................................................................................................... 142
Document Glass ...................................................................................................................................................... 143
Document Feeder ................................................................................................................................................... 143
Sending an Embedded Fax ......................................................................................................................................... 144
Selecting Fax Options ........................................................................................................................................... 146
Sending a Server Fax ..................................................................................................................................................... 154
Selecting Server Fax Options ............................................................................................................................. 155
Sending an Internet Fax .............................................................................................................................................. 158
Selecting Internet Fax Options ......................................................................................................................... 160
Sending a LAN Fax ......................................................................................................................................................... 164
Using the Address Book ............................................................................................................................................... 165
Adding an Individual Entry to the Device Address Book ....................................................................... 165
Editing an Individual Address Book Entry .................................................................................................... 167
Editing or Deleting Favorites in the Device Address Book .................................................................... 167
9 Maintenance 169
General Precautions ....................................................................................................................................................... 170
Cleaning the Printer ....................................................................................................................................................... 171
Cleaning the Document Glass and Document Cover .............................................................................. 171
Cleaning the Document Feed Rollers ............................................................................................................. 172
Cleaning the Second-Side Scanning Lens Assembly ................................................................................ 173
Cleaning the Printer Exterior .............................................................................................................................. 175
Cleaning the Printer Interior .............................................................................................................................. 176
Routine Maintenance ................................................................................................................................................... 178
6 WorkCentre 7800 Series Multifunction Printer User Guide
Contents
Replacing the Toner Cartridges ........................................................................................................................ 179
Replacing the Waste Toner Container .......................................................................................................... 180
Replacing the Drum Cartridges ........................................................................................................................ 183
Replacing the Transfer Belt Cleaner ............................................................................................................... 186
Replacing the Second Bias Transfer Roller................................................................................................... 188
Resetting Supply Life Counters ......................................................................................................................... 190
Replacing Staple Cartridges ............................................................................................................................... 191
Emptying the Hole Punch Waste Container ................................................................................................ 200
Billing and Usage Information ................................................................................................................................. 203
Ordering Supplies ............................................................................................................................................................ 204
Locating the Serial Number ............................................................................................................................... 204
Consumables ............................................................................................................................................................ 204
Routine Maintenance Items .............................................................................................................................. 204
Other Supplies .......................................................................................................................................................... 205
When to Order Supplies ....................................................................................................................................... 205
Viewing Printer Supply Status ........................................................................................................................... 206
Recycling Supplies .................................................................................................................................................. 206
Moving the Printer .......................................................................................................................................................... 207
10 Troubleshooting 209
General Troubleshooting ............................................................................................................................................. 210
Printer Has Two Power Switches ...................................................................................................................... 210
Restarting the Printer ............................................................................................................................................ 211
Printer Does Not Turn On .................................................................................................................................... 211
Printer Resets or Turns Off Frequently ........................................................................................................... 211
Printing Takes Too Long ...................................................................................................................................... 212
Document Fails to Print ....................................................................................................................................... 212
Document Prints from Wrong Tray ................................................................................................................. 213
Printer is Making Unusual Noises .................................................................................................................... 213
Automatic 2-Sided Printing Problems ............................................................................................................ 214
Date and Time Are Incorrect ............................................................................................................................. 214
Scanner Errors .......................................................................................................................................................... 215
Jams ...................................................................................................................................................................................... 216
Clearing Paper Jams .............................................................................................................................................. 217
Clearing Jams in the Office Finisher LX ......................................................................................................... 229
Clearing Jams in the Professional Finisher................................................................................................... 231
Minimizing Paper Jams ........................................................................................................................................ 241
Troubleshooting Paper Jams ............................................................................................................................. 242
Clearing Staple Jams ............................................................................................................................................. 245
Clearing Hole Punch Jams ................................................................................................................................... 254
Print-Quality Problems .................................................................................................................................................. 255
Controlling Print Quality ...................................................................................................................................... 255
Troubleshooting Print-Quality Problems ....................................................................................................... 258
Copy and Scan Problems ............................................................................................................................................. 263
Fax Problems..................................................................................................................................................................... 264
Problems Sending Faxes ...................................................................................................................................... 264
Problems Receiving Faxes ................................................................................................................................... 266
Getting Help ...................................................................................................................................................................... 267
WorkCentre 7800 Series Multifunction Printer 7 User Guide
Contents
Control Panel Messages ....................................................................................................................................... 267
Using the Integrated Troubleshooting Tools ............................................................................................. 268
More Information ................................................................................................................................................... 271
A Specifications 273
Printer Configurations and Options ........................................................................................................................ 274
Standard Features .................................................................................................................................................. 274
Available Configurations ..................................................................................................................................... 275
Options and Upgrades ......................................................................................................................................... 275
Physical Specifications ................................................................................................................................................. 276
Base Configuration ................................................................................................................................................ 276
Configuration with Integrated Finisher ........................................................................................................ 276
Configuration with Office Finisher LX and Booklet Maker .................................................................... 276
Configuration with Professional Finisher ..................................................................................................... 276
Configuration with Professional Finisher and High-Capacity Feeder .............................................. 276
Clearance Requirements ...................................................................................................................................... 277
Environmental Specifications .................................................................................................................................... 280
Temperature ............................................................................................................................................................. 280
Relative Humidity ................................................................................................................................................... 280
Elevation ..................................................................................................................................................................... 280
Electrical Specifications ................................................................................................................................................ 281
ENERGY STAR Qualified Product ..................................................................................................................... 281
Performance Specifications ........................................................................................................................................ 282
Printing Resolution ................................................................................................................................................. 282
Print Speed ................................................................................................................................................................ 282
Environmental, Health, and Safety Contact Information ............................................................................. 283
B Regulatory Information 285
Basic Regulations ............................................................................................................................................................ 286
United States FCC Regulations ......................................................................................................................... 286
Canada ........................................................................................................................................................................ 287
European Union Radio Interference .............................................................................................................. 287
European Union Lot 4 Imaging Equipment Agreement Environmental Information .............. 287
Germany ..................................................................................................................................................................... 288
Turkey RoHS Regulation ...................................................................................................................................... 289
Regulatory Information for 2.4 GHz Wireless Network Adapter ........................................................ 289
Ozone Release .......................................................................................................................................................... 289
Copy Regulations ............................................................................................................................................................ 290
United States ............................................................................................................................................................ 290
Canada ........................................................................................................................................................................ 292
Other Countries ....................................................................................................................................................... 292
Fax Regulations ............................................................................................................................................................... 293
United States ............................................................................................................................................................ 293
Canada ........................................................................................................................................................................ 295
European Union ...................................................................................................................................................... 295
New Zealand ............................................................................................................................................................. 296
Product Safety Certification ....................................................................................................................................... 297
8 WorkCentre 7800 Series Multifunction Printer User Guide
Contents
Material Safety Data Sheets...................................................................................................................................... 298
C Recycling and Disposal 299
All Countries ...................................................................................................................................................................... 300
North America .................................................................................................................................................................. 301
European Union ............................................................................................................................................................... 302
Domestic/Household Environment ................................................................................................................. 302
Professional/Business Environment ................................................................................................................ 302
Collection and Disposal of Equipment and Batteries .............................................................................. 303
Battery Symbol Note ............................................................................................................................................. 303
Battery Removal ...................................................................................................................................................... 303
Other Countries ............................................................................................................................................................... 304
WorkCentre 7800 Series Multifunction Printer 9 User Guide
1

Safety

This chapter includes:
Notices and Safety .............................................................................................................................................................. 12
Electrical Safety .................................................................................................................................................................... 13
Operational Safety .............................................................................................................................................................. 15
Maintenance Safety ........................................................................................................................................................... 17
Printer Symbols ..................................................................................................................................................................... 18
• Environmental, Health, and Safety Contact Information .................................................................................. 19
Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer.
WorkCentre 7800 Series Multifunction Printer 11 User Guide
Safety

Notices and Safety

Please read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer.
®
Your Xerox include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. Please contact your Xerox representative for more information.

General Guidelines

printer and supplies are designed and tested to meet strict safety requirements. These
®
WARNINGS:
Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these installations. Disconnect the power cord when removing covers and guards for installing optional equipment. Except for user-installable options, there are no parts that you can maintain or
service behind these covers.
The following are hazards to your safety:
The power cord is damaged or frayed.
Liquid is spilled into the printer.
The printer is exposed to water.
The printer emits smoke, or the surface is unusually hot.
The printer emits unusual noise or odors.
The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
12 WorkCentre 7800 Series Multifunction Printer User Guide
Safety

Electrical Safety

Please read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer.
®
Your Xerox include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. Please contact your Xerox representative for more information.

Power Cord

printer and supplies are designed and tested to meet strict safety requirements. These
®
Use the power cord supplied with your printer.
Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet.
Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.
Electrical products can be hazardous if misused.
Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
Do not place the printer in an area where people can step on the power cord.
Do not place objects on the power cord.
Replace the power cord if it becomes frayed or worn.
Do not unplug or plug the power cord while the printer is turned on.
To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The electrical outlet must be near the printer and must be easily accessible.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet. For details, see Turning the Printer On and Off on page 37.
WorkCentre 7800 Series Multifunction Printer 13 User Guide
Safety

Emergency Turn Off

If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
The equipment emits unusual odors or makes unusual noises.
The power cable is damaged or frayed.
A wall panel circuit breaker, fuse, or other safety device has been tripped.
Liquid is spilled into the printer.
The printer is exposed to water.
Any part of the printer is damaged.

Telephone Line Cord

WARNING: To reduce the risk of fire, use only No. 26 American Wire Gauge (AWG) or larger
telecommunication line cord.
14 WorkCentre 7800 Series Multifunction Printer User Guide
Safety

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.

Printer Location

Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the weight
of the printer. To find the weight for your printer configuration, see Physical Specifications on page
276.
Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
Place the printer in an area where there is adequate space for operation and servicing.
Place the printer in a dust-free area.
Do not store or operate the printer in an extremely hot, cold, or humid environment.
Do not place the printer near a heat source.
Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
Do not place the printer in locations susceptible to vibrations.
For optimum performance, use the printer at elevations recommended in Elevation on page 280.

Operational Guidelines

Do not remove the paper source tray that you selected using either the print driver or control panel
while the printer is printing.
Do not open the doors when the printer is printing.
Do not move the printer when it is printing.
Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Ensure that the rear right cover is attached. Open this cover when connecting an interface cable.
WorkCentre 7800 Series Multifunction Printer 15 User Guide
Safety

Printer Supplies

Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
Store all supplies in accordance with the instructions given on the package or container.
Keep all supplies away from the reach of children.
Never burn supplies.
When handling supplies, avoid skin or eye contact. Eye contact can cause irritation and
inflammation. Do not attempt to disassemble supplies, which can increase the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details.

Ozone Release

This printer produces ozone during normal operation. The amount of ozone produced is dependent on copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
16 WorkCentre 7800 Series Multifunction Printer User Guide
Safety

Maintenance Safety

Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to www.xerox.com/gwa.
WorkCentre 7800 Series Multifunction Printer 17 User Guide
Safety

Printer Symbols

Symbol Description
Warning or Caution: Ignoring this warning could cause serious injury or even death. Ignoring this caution could cause injury or damage to property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Do not burn the waste toner container.
Do not expose the drum cartridge to light for more than 10 minutes.
Do not touch the drum cartridge.
Hot surface. Wait the indicated time before handling.
Warning: Moving parts. Use caution to avoid personal injury.
18 WorkCentre 7800 Series Multifunction Printer User Guide
Safety

Environmental, Health, and Safety Contact Information

For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines:
United States: 1-800 828-6571
Canada: 1-800 828-6571
Europe: +44 1707 353 434
For product safety information in the United States, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.
WorkCentre 7800 Series Multifunction Printer 19 User Guide
More Information ................................................................................................................................................................ 33
2

Features

This chapter includes:
Parts of the Printer............................................................................................................................................................... 22
Information Pages .............................................................................................................................................................. 28
Administration Features ................................................................................................................................................... 29
WorkCentre 7800 Series Multifunction Printer 21 User Guide
Features
Wireless Network Adapter ................................................................................................................................................ 27

Parts of the Printer

This section includes:
Left Front View ...................................................................................................................................................................... 22
Left Rear View ....................................................................................................................................................................... 23
Internal Components ......................................................................................................................................................... 23
Document Feeder ................................................................................................................................................................ 24
Control Panel .......................................................................................................................................................................... 24
Integrated Office Finisher ................................................................................................................................................ 25
Office Finisher LX ................................................................................................................................................................. 26
Professional Finisher ........................................................................................................................................................... 27

Left Front View

1. Leveler Foot
2. Tray 5
3. Left Tray
4. USB Port
5. Document Cover
6. Document Glass
7. Control Panel
8. Center Output Tray
9. Center Bottom Tray
10. Secondary Power Switch
11. Front Door
12. Tray 1 and optional Trays 2–4
13. Locking Casters
22 WorkCentre 7800 Series Multifunction Printer User Guide

Left Rear View

8. USB Memory Port, for service only
1. Circuit Breaker
2. Rear Right Cover
3. USB Memory Card Connections
4. USB Port, Type A
5. USB Port, Type B
6. Status Indicator
7. Side 2 Scan Cable
Features
9. Ethernet Connection
10. Foreign Device Interface
11. Fax Connections (optional)
12. Door D Release Lever
13. Door A Release Lever
14. Door B Release Lever
15. Door C Release Lever
Notes:
The side 2 scan cable is present only on specific printer models.
Ensure that the rear right cover is attached. Open this cover when connecting an interface
cable.

Internal Components

1. Second Bias Transfer Roller
2. Fuser Assembly
3. Drum Cartridge Release Lever
4. Toner Cartridges
5. Main Power Switch
6. Transfer Belt Cleaner
7. Waste Container
8. Drum Cartridges
9. Drum Cartridge Cover
WorkCentre 7800 Series Multifunction Printer 23 User Guide
Features

Document Feeder

1. Confirmation Indicator
2. Top Cover
3. Document Guides
4. Document Feeder Tray

Control Panel

5. Document Output Tray
6. CVT Glass
7. Document Glass
The control panel consists of the touch screen, USB port, and buttons you press to control the functions available on the printer. The control panel:
Displays the current operating status of the printer.
Provides access to copy, print, scan, and fax features.
Provides access to information pages.
Prompts you to load paper, replace supplies, and clear jams.
Displays errors and warnings.
Connects to a USB Flash drive for scan and print access.
24 WorkCentre 7800 Series Multifunction Printer User Guide
Features
1. Machine Status displays the status of the printer on the touch screen.
2. Job Status displays lists of the active or completed jobs on the touch screen.
3. Services returns to the active service from the Job Status or Machine Status screens, or to a preset
service.
4. USB Port provides USB Flash drive connection for storage use in Scan to USB and Print from USB
functions.
5. Services Home provides access to printer features, such as copy, scan, and fax, on the touch screen.
6. Touch Screen displays information, and provides access to printer functions.
7. Log In/Out provides access to password-protected features.
8. Help displays information about the current selection on the touch screen.
9. Language changes the touch screen language and keyboard settings.
10. Energy Saver enters and exits the low-power mode.
11. Interrupt Print pauses the current job to run a more urgent print, copy, or fax job.
12. Clear All clears previous and changed settings for the current selection. Press twice to reset all
features to their default settings, and clear existing scans.
13. Stop temporarily stops the current job. Follow the onscreen instructions to cancel or resume your
job.
14. Start starts the selected copy, scan, fax, or Print From job, such as Print from USB.
15. Alphanumeric keypad enters alphanumeric information.
16. C (clear) deletes numeric values or the last digit entered using the alphanumeric keys.
17. Dial Pause inserts a pause in a telephone number when transmitting a fax.

Integrated Office Finisher

1. Staple Cartridge
2. Finisher Front Door
3. Finisher Top Cover
4. Center Tray
5. Integrated Office Finisher
WorkCentre 7800 Series Multifunction Printer 25 User Guide
Features

Office Finisher LX

1. Front Transport Cover
2. Hole Punch Waste Container (optional)
3. Hole Punch Unit (optional)
4. Center Tray
5. Right Tray Attachment
6. Booklet Maker (optional)
7. Booklet Maker Side Cover (optional)
8. Booklet Maker Staple Cartridge (optional)
9. Finisher Top Cover
10. Right Tray
11. Creaser Unit (optional)
12. Staple Cartridge
13. Finisher Front Cover
14. Office Finisher LX
26 WorkCentre 7800 Series Multifunction Printer User Guide

Professional Finisher

5. Right Middle Tray
1. Center Tray
2. Finisher Front Cover
3. Right Top Tray
4. Exit Cover
Features
6. Staple Cartridge
7. Booklet Maker Bin
8. Booklet Staple Unit
9. Booklet Maker Unit

Wireless Network Adapter

The wireless network adapter is a USB device that transfers data between the printer and a wireless local area network (LAN). The wireless network adapter supports common wireless security protocols, such as WEP, WPA, WPA2, and 802.1X standard port-based network access control.
®
The wireless network adapter allows multiple users on a wireless LAN to print to and scan from Xerox printers. The wireless network adapter also supports printers that include network scan and fax features.
WorkCentre 7800 Series Multifunction Printer 27 User Guide
Features

Information Pages

Your printer has a printable set of information pages stored on its internal hard drive. Information pages include configuration and font information, demonstration pages, and more.
1. At the printer control panel, press the Machine Status button.
2. On the Machine Information tab, touch Information Pages, then touch the desired information
page.
3. Touch Print.
Note: Information pages can also be printed from CentreWare Internet Services.

Printing the Configuration Report

1. At the printer control panel, press the Machine Status button.
2. On the Machine Information tab, touch Information Pages > Configuration Report > Print.
3. Touch Close after the report prints.
28 WorkCentre 7800 Series Multifunction Printer User Guide
Features
Billing and Usage Information ....................................................................................................................................... 32

Administration Features

This section includes:
Accessing the Printer .......................................................................................................................................................... 29
CentreWare Internet Services......................................................................................................................................... 31
Finding the IP Address of the Printer .......................................................................................................................... 32
Automatic Data Collection .............................................................................................................................................. 32
For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs.

Accessing the Printer

The system administrator can set access rights on the printer to ensure that unauthorized users cannot access the printer. If the system administrator configures authentication and authorization, users require a login and password to access some or all of the features of the printer. The administrator can also configure accounting to require an accounting code to access tracked features.
Authentication
Authentication is the process of confirming your identity. When the system administrator enables authentication, the printer compares the information that you provide to another source of information, such as an LDAP directory. The information can be a user name and password, or the information stored on a magnetic or proximity ID card. If the information is valid, you are considered an authenticated user.
The system administrator can set permissions so that authentication is required when accessing features at the control panel, in CentreWare Internet Services, or in the print driver.
If the administrator configures local or network authentication, you identify yourself by typing your user name and password at the control panel or in CentreWare Internet Services. If the administrator configures card reader authentication, you identify yourself by swiping a magnetic or proximity card at the control panel and typing a passcode.
Note: The system administrator can allow you to type your user name and password when Smart
Card authentication is the primary authentication method. If the administrator configures an alternative authentication method, and you misplace your card, you can still access the printer.
WorkCentre 7800 Series Multifunction Printer 29 User Guide
Features
Authorization
Authorization is the function of specifying the features that you are allowed to access, and the process of approving or disapproving your access. The system administrator can configure the printer to allow you to access the printer, but restrict your access to certain features, tools, and services. For example, the printer can allow you access to copying but restrict your access to color printing. The system administrator can also control your access to features at specific times during the day. For example, the system administrator can restrict a group of users from printing during peak business hours. If you attempt to print using a restricted method or during a restricted time, the job does not print. Instead, the printer prints an error page and the job appears with an error message in the Job Status lists.
Where the system administrator stores the authorization information determines the authorization type.
Local authorization stores the login information on the printer in the user Information Database.
Network authorization stores the login information in an external database, such as an LDAP
directory.
The system administrator sets authorization permissions. To set or edit user permissions for access to printer features, you must log in as the administrator.
Accounting
Accounting monitors the print, copy, scan, and fax impressions produced and who produces them.
The system administrator must create user accounts and enable the accounting feature. When accounting is enabled, you must log in to the printer before accessing services. You must also provide your account details in the print driver before printing documents from a computer. The system administrator can set limits to restrict the total number of jobs by type that a user can produce. The administrator can also generate reports listing usage data for individual users and groups.
For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs.
Logging In
Logging in is the process by which you identify yourself to the printer for authentication. If authentication is set, to access printer features, you log in with your user credentials.
Logging In at the Control Panel
1. At the control panel, either press Log In/Out or touch Guest.
2. If an administrator has configured more than one authentication server, select your domain, realm,
or tree.
a. Touch Domain, Realm, or Tree. b. From the list, touch your domain, realm, or tree. c. Touch Save.
3. Type your user name, then touch Next.
4. Type your password, then touch Done.
30 WorkCentre 7800 Series Multifunction Printer User Guide
Features
Logging In to CentreWare Internet Services
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on
page 32.
2. At the top of the page, next to the lock and key icon, click Login.
3. Type the User ID in the space provided.
4. Type the password in the space provided.
5. Click Login.
Administrator Password
The administrator password is required when accessing locked settings in CentreWare Internet Services or at the control panel. Most printer models have a default configuration that restricts access to some settings. Access is restricted for settings on the Properties tab in CentreWare Internet Services, and settings on the Tools tab on the control panel touch screen.
Logging In as the System Administrator at the Control Panel
1. At the control panel, press Log In/Out.
2. Type admin, then touch Next.
3. Type your password, then touch Done.
Note: The system administrator user name is admin and the default password is 1111.

CentreWare Internet Services

CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser.
CentreWare Internet Services requires:
A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux
environments.
TCP/IP and HTTP enabled in the printer.
A network-connected computer with a Web browser that supports JavaScript.
For details, see the Help in CentreWare Internet Services or the System Administrator Guide.
Accessing CentreWare Internet Services
At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.
WorkCentre 7800 Series Multifunction Printer 31 User Guide
Features

Finding the IP Address of the Printer

You can view the IP address of your printer on the control panel or on the Configuration Report. On the Configuration Report, IP address information is located in the Connectivity Protocols section.
To view the IP address of the printer on the control panel:
1. At the printer control panel, press the Machine Status button.
2. Touch the Machine Information tab.
If the system administrator has set the Display Network Settings to show the IP address, it
appears in the center panel.
If the IP address is not displayed, print the Configuration Report or contact your system
administrator.
To print a Configuration Report:
1. At the printer control panel, press the Machine Status button.
2. On the Machine Information tab, touch Information Pages > Configuration Report > Print.
3. Touch Close after the report prints.

Automatic Data Collection

This printer automatically collects data and transmits it to a secure offsite location. Xerox or a designated servicer uses this data to support and service the printer, or for billing, supplies replenishment, or product improvement. Automatically transmitted data can include product registration, meter read, supply level, printer configuration and settings, software version, and problem or fault code data. Xerox cannot read, view, or download the content of your documents residing on or passing through your printer or any of your information management systems.
To turn off automatic data collection:
On the Welcome page in CentreWare Internet Services, click the link in the note regarding automated services.

Billing and Usage Information

Billing and printer usage information appears on the Billing Information screen. The impression counts shown are used for billing.
For details, see Billing and Usage Information on page 203.
32 WorkCentre 7800 Series Multifunction Printer User Guide

More Information

You can obtain more information about your printer from these sources:
Resource Location
Features
Installation Guide
Packaged with the printer.
Other documentation for your printer www.xerox.com/office/WC780Xdocs.
Recommended Media List
United States: www.xerox.com/paper. European Union: www.xerox.com/europaper.
Technical support information for your printer;
www.xerox.com/office/WC780Xsupport.
including online technical support, Online Support Assistant, and driver downloads.
Information about menus or error messages
Press the control panel Help (?) button.
Information Pages Print from the control panel, or from CentreWare
Internet Services, click Status > Information Pages.
CentreWare Internet Services documentation
In CentreWare Internet Services, click Help.
Order supplies for your printer www.xerox.com/office/WC780Xsupplies.
A resource for tools and information, including
www.xerox.com/office/businessresourcecenter.
interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs.
Local sales and support center www.xerox.com/office/worldcontacts.
Printer registration www.xerox.com/office/register.
Xerox® Direct online store www.direct.xerox.com/
WorkCentre 7800 Series Multifunction Printer 33 User Guide
Features

Welcome Center

If you need assistance during or after printer installation, visit the Xerox® website for online solutions and support at www.xerox.com/office/worldcontacts.
®
If you require further assistance, contact the Xerox at 1-800-835-6100.
If a local Xerox representative telephone number was provided during printer installation, record the telephone number in the following space.
#_________________________________
If you need additional help using your printer:
1. Refer to this user guide.
2. Contact the system administrator.
®
3. Visit the Xerox
website at www.xerox.com/office/WC780Xsupport.
To assist you, the Welcome Center needs the following information:
The nature of the problem.
The serial number of the printer.
The fault code.
The name and location of your company.
Welcome Center for the United States and Canada
Locating the Serial Number
To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A, toward the rear of the printer on a metal plate.
To view the serial number at the printer control panel, press the Machine Status button, then touch the Machine Information tab.
34 WorkCentre 7800 Series Multifunction Printer User Guide
Installing the Software ...................................................................................................................................................... 42
System Administrator Guide at www.xerox.com/office/WC780Xdocs.
3

Installation and Setup

This chapter includes:
Installation and Setup Overview ................................................................................................................................... 36
Modifying General Settings ............................................................................................................................................. 40
See also: Installation Guide packaged with your printer.
WorkCentre 7800 Series Multifunction Printer 35 User Guide
Installation and Setup

Installation and Setup Overview

Before printing, your computer and the printer must be plugged in, turned on, and connected. Configure the initial settings of the printer, then install the driver software and utilities on your computer.
You can connect to your printer directly from your computer using USB, or connect over a network using an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different connection methods. Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to CentreWare Internet Services. It also provides access to email, workflow scanning, and server fax services.
For details on configuring the printer settings, see the System Administrator Guide at
www.xerox.com/office/WC780Xdocs.

Physically Connecting the Printer to the Network

Use a Category 5 or better Ethernet cable to connect the printer to the network. An Ethernet network is used for one or more computers and supports many printers and systems simultaneously. An Ethernet connection provides direct access to printer settings using CentreWare Internet Services.
To connect the printer:
1. Connect the power cord to the printer, and plug the cord into an electrical outlet.
2. Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the printer.
Connect the other end of the Ethernet cable to a correctly configured network port on a hub or router.
3. Turn on the printer.
Note: For details on configuring wireless network settings, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs.

Connecting to a Telephone Line

1. Ensure that the printer is turned off.
2. Connect a standard RJ11 cable, No. 26 American Wire Gauge (AWG) or larger, to the Line port on
the back of the printer.
3. Connect the other end of the RJ11 cable to an operating telephone line.
4. Enable and configure the Fax functions.
For details, see Selecting Fax Options on page 146, Selecting Server Fax Options on page 155, or
Selecting Internet Fax Options on page 160.
36 WorkCentre 7800 Series Multifunction Printer User Guide
Installation and Setup

Turning the Printer On and Off

This printer has two power switches. The main power switch located behind the front door controls the main power to the printer. The secondary power switch on the top of the printer controls power to the printer electronic components, and initiates a software-controlled shutdown when turned off. Using the secondary power switch to turn on and off the printer is the preferred method. To operate the printer, turn on both switches. First turn on the main power switch, then turn on the secondary power switch.
CAUTIONS:
To prevent a printer malfunction or damage to the internal hard drive, turn off the secondary
power switch first. Wait 10 seconds after the touch screen goes dark, then turn off the main power switch.
To turn on the printer:
1. Open the front door.
Do not plug or unplug the power cord while the power switch is in the On position.
2. Turn on the main power switch.
WorkCentre 7800 Series Multifunction Printer 37 User Guide
Installation and Setup
3. Close the front door.
4. Turn on the secondary power switch.
Note: When the optional Office Finisher LX is installed, the secondary power switch is behind a clear
plastic door.
Secondary Power Switch Secondary Power Switch with Office Finisher LX
To connect a cable or move the printer, turn off both power switches.
To turn off the printer:
1. Ensure that there are no jobs in the queue.
2. Turn off the secondary power switch, then wait 10 seconds after the touch screen goes dark before
proceeding.
Note: When the optional Office Finisher LX is installed, the secondary power switch is behind a clear
plastic door.
3. Open the front door.
4. Turn off the main power switch.
5. Close the front door.

Initial Printer Setup

Make sure that the printer is set up before installing the printer software. Setup includes enabling the optional features and assigning an IP address for the Ethernet network connection. If the printer has not been previously turned on and configured, see the System Administrator Guide at
www.xerox.com/office/WC780Xdocs.
38 WorkCentre 7800 Series Multifunction Printer User Guide
Installation and Setup

USB Cover

To prevent users from accessing the USB port on the front of the printer, install the USB cover. While the cover prevents physical access to the USB port, the port is still active. For details on enabling or disabling USB ports, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs.
You can find the USB cover and installation instructions in the compartment inside of tray 1.

Optimizing Printer Performance

Several factors influence printer performance, including temperature, humidity, air pressure, and the chemical characteristics of the paper and coatings. The printer must form an electrostatic image on the paper, which depends on the ability of the air to hold and transfer electrical charges. The paper and coatings must hold an electrical charge in the areas where the toner must adhere.
To optimize the performance of your printer:
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.
2. Touch Troubleshooting > Calibration > Print Calibration > Next.
3. Follow the onscreen instructions to run the Print Calibration procedure.
WorkCentre 7800 Series Multifunction Printer 39 User Guide
Installation and Setup

Modifying General Settings

You can modify printer settings such as the language, date and time, units of measurement, display brightness, and startup page from the control panel.
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.
2. Touch Device Settings > General, then touch the setting you want to change:
Energy Saver specifies when the printer goes into energy-saving mode.
Date and Time allows you to set the time zone, date, time, and display format.
Language/Keyboard Selection allows you to set the language and keyboard layout.
Custom Keyboard Button allows you to assign text to the custom key on the virtual keyboard.
Note: This is a partial list. If a feature does not appear, contact the system administrator or log in as
a system administrator. For details, see Logging In as the System Administrator at the Control Panel on page 31.
3. Touch Save.

Setting Energy Saver Mode

You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level.
To configure Energy Saver settings:
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.
2. Touch Device Settings > General > Energy Saver.
Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel on page 31.
3. Under From Standby Mode to Energy Saver Mode, to set the time in minutes, touch the arrow
buttons. Standby Mode uses more energy, but wakes faster than Energy Saver Mode.
4. Under From Energy Saver Mode to Sleep Mode, to set the time in minutes, touch the arrow buttons.
Energy Saver Mode uses more energy, but wakes faster than Sleep Mode.
5. Touch Save.
40 WorkCentre 7800 Series Multifunction Printer User Guide
Installation and Setup

Setting the Date and Time at the Control Panel

1. At the printer control panel, press the Machine Status button, then touch the Tools tab.
2. Touch Device Settings > General > Date and Time.
Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel on page 31.
3. To set the time zone, touch Time Zone, then touch the arrows to adjust the time zone.
4. To set the date, touch Date, select a format, then set the date.
5. To use 24 hour format, select Display 24 hour clock. To set the time, touch Time, then set the time.
Note: The date and time are set automatically through Network Time Protocol (NTP). To modify
these settings, go to the Properties tab in CentreWare Internet Services and change the Date and Time Setup to Manual (NTP Disabled).
6. Touch Save.
WorkCentre 7800 Series Multifunction Printer 41 User Guide
Installation and Setup
Other Drivers .......................................................................................................................................................................... 45

Installing the Software

This section includes:
Operating System Requirements .................................................................................................................................. 42
Installing Drivers and Utilities for Windows ............................................................................................................. 42
Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later ............................................... 43
Installing Drivers and Utilities for UNIX and Linux ............................................................................................... 44
Before installing driver software, verify that the printer is plugged in, turned on, connected correctly, and has a valid IP address. The IP address usually appears in the upper right corner of the control panel. If you cannot find the IP address, see Finding the IP Address of Your Printer on page 32.
If the Software and Documentation disc is not available, download the latest drivers from
www.xerox.com/office/WC780Xdrivers.

Operating System Requirements

Windows XP SP3 and later; Windows Server 2003 and later
Macintosh OS X version 10.5 and later
Novell Netware 5.0 and later
UNIX and Linux: Your printer supports connection to various UNIX platforms through the network
interface.

Installing Drivers and Utilities for Windows

To access all the features of your printer, install the Xerox® print driver and the Xerox® scan driver.
To install the print and scan driver software:
1. Insert the Software and Documentation disc into the appropriate drive on your computer. The
installer starts automatically. If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe
installer file.
2. To change the language, click Language.
3. Select your language, then click OK.
4. Click Install Drivers > Install Print and Scan Drivers.
5. To accept the license agreement, click I Agree.
6. From the list of discovered printers, select your printer, then click Next.
7. If your printer does not appear in the list of discovered printers, click Extended Search.
42 WorkCentre 7800 Series Multifunction Printer User Guide
Installation and Setup
8. If your printer still does not appear in the list of discovered printers, and you know the IP address:
a. Click the Network Printer icon at the top of the window. b. Enter the IP address or the DNS name of the printer. c. Click Search. d. From the list of discovered printers, select your printer, then click Next.
9. If the printer still does not appear in the list of discovered printers, and you do not know the IP
address:
a. Click Advanced Search. b. If you know the gateway address and subnet mask, click the top button and enter the
addresses into the Gateway and Subnet Mask fields.
c. If you know the address of another printer on the same subnet, click the middle button and
enter the address in the IP Address field.
d. Click Search. e. From the list of discovered printers, select your printer, then click Next.
Note: When the printer appears in the Discovered Printers window, it displays the IP address. Record
the IP address for future use.
10. Select the desired driver.
11. Click Install.
If the installer prompts you for the IP address, enter the IP address of the printer. If the installer prompts you to restart your computer, click Restart to complete the installation of
the drivers.
12. To complete the installation, click Finish.

Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later

To access all the features of your printer, install the Xerox® print driver and the Xerox® scan driver.
To install the print and scan driver software:
1. Insert the Software and Documentation disc into the appropriate drive on your computer.
2. Open the Mac folder, then open the Mac OS 10.5+Universal PS folder.
®
3. Open Xerox
4. To run Xerox
5. When prompted, click Continue.
6. To accept the license agreement, click I Agree.
7. To accept the current installation location, click Install, or select another location for the installation
files, then click Install.
8. Enter your password, then click OK.
Print Drivers 2.xx.x.dmg/.pkg as needed for your printer.
®
Print Drivers 2.xx.x.dmg/.pkg, double-click the appropriate file name.
WorkCentre 7800 Series Multifunction Printer 43 User Guide
Installation and Setup
9. From the list of discovered printers, select your printer, then click Next.
If your printer does not appear in the list of discovered printers:
a. Click the Network Printer Icon. b. Type the IP address of your printer, then click Continue. c. Select your printer in the list of discovered printers, then click Continue.
10. To accept the print queue message, click OK.
11. Select or clear the Set Printer as Default and Print a Test Page check boxes.
12. Click Continue, then click Close.
Note: The printer is automatically added to the printer queue in Macintosh OS X version 10.5 and
later.
To verify the installation of printer options with the print driver:
1. From the Apple menu, click System Preferences > Print.
2. Select the printer in the list, then click Options and Supplies.
3. Click Driver, then confirm that your printer is selected.
4. Confirm that all of the options installed on the printer appear correct.
5. If you change settings, click Apply Changes, close the window, and quit System Preferences.

Installing Drivers and Utilities for UNIX and Linux

Xerox® Services for UNIX Systems is a two part installation process. It requires the installation of a
®
Xerox UNIX Systems code package must be installed before installing the printer support package.
1. At the printer, do the following:
2. At your computer, do the following:
Services for UNIX Systems code package and a printer support package. The Xerox® Services for
Note: You must have root or superuser privileges to perform the UNIX print driver installation on
your computer.
a. Verify that both the TCP/IP protocol and the proper connector are enabled. b. On the printer control panel, do one of the following for the IP address:
Allow the printer to set up a DHCP address.
Enter the IP address manually.
c. Print the Configuration Report and keep it for reference. For details, see Configuration Report
on page 28.
a. Go to www.xerox.com/office/WC780Xdrivers and select your printer model. b. From the Operating System menu, select UNIX, then click Go.
®
c. Select the Xerox
Services for UNIX Systems package for the correct operating system. This
package is the core package and must be installed before the printer support package.
d. To begin downloading, click the Start button.
44 WorkCentre 7800 Series Multifunction Printer User Guide
Installation and Setup
www.xerox.com/office/WC780Xdocs.
e. Repeat steps a and b, then click the printer package for use with the Xerox
®
Services for UNIX Systems package that you selected earlier. The second part of the driver package is ready for download.
f. To begin downloading, click the Start button. g. In the notes below the driver package that you selected, click the link for the Installation
Guide, then follow the installation instructions.
Notes:
To load Linux print drivers, perform the preceding procedures but select Linux as the operating
system. Select Xerox
®
Services for Linux Systems driver or the Linux CUPS Printing Package. You
can also use the CUPS driver included in the Linux package.
Supported Linux drivers are available at www.xerox.com/office/WC780Xdrivers.
For details about UNIX and Linux drivers, see the System Administrator Guide at

Other Drivers

The following drivers are available for download at www.xerox.com/office/WC780Xdrivers.
®
The Xerox
made by other manufacturers. It configures itself for your individual printer upon installation.
The Xerox
standard PostScript. It configures itself for the printer you select every time you print. If you travel frequently to the same sites, you can save your favorite printers in that location and the driver saves your settings.
Global Print Driver works with any printer on your network, including those printers
®
Mobile Express Driver works with any printer available to your computer that supports
WorkCentre 7800 Series Multifunction Printer 45 User Guide
Printing on Special Paper .................................................................................................................................................. 63
4

Paper and Media

This chapter includes:
Supported Paper ................................................................................................................................................................... 48
Loading Paper ........................................................................................................................................................................ 53
WorkCentre 7800 Series Multifunction Printer 47 User Guide
Paper and Media
Supported Custom Paper Sizes ...................................................................................................................................... 52

Supported Paper

This section includes:
Recommended Media ........................................................................................................................................................ 48
Ordering Paper ...................................................................................................................................................................... 48
General Paper Loading Guidelines................................................................................................................................ 48
Paper That Can Damage Your Printer ........................................................................................................................ 49
Paper Storage Guidelines ................................................................................................................................................. 49
Supported Paper Types and Weights .......................................................................................................................... 50
Supported Standard Paper Sizes ................................................................................................................................... 50
Supported Paper Sizes and Weights for Automatic 2-Sided Printing ............................................................ 51
Supported Paper Sizes for the Envelope Tray .......................................................................................................... 52
Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section.
For best results, use Xerox paper and media recommended for your printer.

Recommended Media

A list of paper and media recommended for your printer is available at:
www.xerox.com/paper Recommended Media List (United States)
www.xerox.com/europaper Recommended Media List (Europe)

Ordering Paper

To order paper, transparencies, or other media, contact your local reseller or go to
www.xerox.com/office/WC780Xsupplies.

General Paper Loading Guidelines

Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.
Adjust the paper guides to fit the paper size.
Fan paper before loading it in the paper tray.
If excessive jams occur, use paper or other approved media from a new package.
®
Use only recommended Xerox
Do not print on label media once a label has been removed from a sheet.
Use only paper envelopes. Print envelopes 1-sided only.
transparencies. Print quality could vary with other transparencies.
48 WorkCentre 7800 Series Multifunction Printer User Guide
Paper and Media

Paper That Can Damage Your Printer

Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer. Do not use the following:
Rough or porous paper
Inkjet paper
Non-laser glossy or coated paper
Paper that has been photocopied
Paper that has been folded or wrinkled
Paper with cutouts or perforations
Stapled paper
Envelopes with windows, metal clasps, side seams, or adhesives with release strips
Padded envelopes
Plastic media
Iron on transfer paper
®
CAUTION: The Xerox
not cover damage caused by using unsupported paper or special media. The Xerox Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your Xerox representative for details.
Warranty, Service Agreement, or Xerox® Total Satisfaction Guarantee does
®
Total

Paper Storage Guidelines

Storing your paper and other media properly contributes to optimum print quality.
Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from
ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly damaging to paper.
Reduce the exposure of paper to strong lights for long periods of time.
Maintain constant temperatures and relative humidity.
Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect
moisture.
Store paper flat, either on pallets, cartons, shelves, or in cabinets.
Avoid food or drinks in the area where paper is stored or handled.
Do not open sealed packages of paper until you are ready to load them into the printer. Leave
stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or gain.
Some special media is packaged inside resealable plastic bags. Store the media inside the bag until
you are ready to use it. Keep unused media in the bag and reseal it for protection.
WorkCentre 7800 Series Multifunction Printer 49 User Guide
Paper and Media

Supported Paper Types and Weights

Trays Types and Weights
Trays 1–5 Plain, Bond, Hole Punched, Letterhead, Pre-Printed, Recycled, Plain
Reloaded, and Custom (60–105 g/m²) Lightweight Cardstock, and Lightweight Cardstock Reloaded (106–169
g/m²) Cardstock, and Cardstock Reloaded (170–256 g/m²) Lightweight Glossy Cardstock, and Lightweight Glossy Card Reloaded
(106–169 g/m²) Glossy Cardstock, and Glossy Cardstock Reloaded (170–256 g/m²) Labels (106–169 g/m²) Transparency Envelope (75–90 g/m²) (Tray 1, only with Envelope Tray installed in the
slot)
Tray 5
Lightweight (55–59 g/m²) Heavyweight Cardstock, and Heavyweight Cardstock Reloaded
(257–280 g/m²) Heavyweight Glossy Cardstock, and Heavyweight Glossy Card Reloaded
(257–280 g/m²) Envelope (75–90 g/m²)

Supported Standard Paper Sizes

Tray Number European Standard Sizes North American Standard Sizes
Printer Tray 1 A5 (148 x 210 mm)
A4 (210 x 297 mm) A3 (297 x 420 mm) B5 (176 x 250 mm) B4 (250 x 353 mm) JIS B5 (182 x 257 mm) JIS B4 (257 x 364 mm)
Trays 2–4 of the 3-Tray Module
Tray 2 of the High-Capacity Tandem Tray Module
Tray 2 of the 1-Tray Module
A5 (148 x 210 mm) A4 (210 x 297 mm) A3 (297 x 420 mm) B5 (176 x 250 mm) B4 (250 x 353 mm) JIS B5 (182 x 257 mm) JIS B4 (257 x 364 mm) SRA3 (320 x 450 mm)
Trays 3 and 4 of the High-Capacity Tandem Tray Module
A4 (210 x 297 mm) JIS B5 (182 x 257 mm)
Tray 6 of the High-Capacity Feeder
Statement (5.5 x 8.5 in.) Executive (7.25 x 10.5 in.) Letter (8.5 x 11 in.) US Folio (8.5 x 13 in.) Legal (8.5 x 14 in.) Tabloid (11 x 17 in.)
Statement (5.5 x 8.5 in.) Executive (7.25 x 10.5 in.) Letter (8.5 x 11 in.)
8.5 x 13 in. Legal (8.5 x 14 in.) Tabloid (11 x 17 in.) 12 x 18 in.
Executive (7.25 x 10.5 in.) Letter (8.5 x 11 in.)
50 WorkCentre 7800 Series Multifunction Printer User Guide
Paper and Media
Tray Number European Standard Sizes North American Standard Sizes
Tray 5 only Postcard (100 x 148 mm)
Postcard (148 x 200 mm) A6 (105 x 148 mm) A5 (148 x 210 mm) A4 (210 x 297 mm) A4 Oversized (223 x 297 mm) A3 (297 x 420 mm) B6 (125 x 176 mm) B5 (176 x 250 mm) B4 (250 x 353 mm) JIS B6 (128 x 182 mm) JIS B5 (182 x 257 mm) 215 x 315 mm JIS B4 (257 x 364 mm) SRA3 (320 x 450 mm) DL envelope (110 x 220 mm) C4 envelope (229 x 324 mm) C5 envelope (162 x 229 mm)
Postcard (3.5 x 5 in.) Postcard (4 x 6 in.) 5 x 7 in. Postcard (6 x 9 in.) Statement (5.5 x 8.5 in.) 8 x 10 in. Executive (7.25 x 10.5 in.) Letter (8.5 x 11 in.) 9 x 11 in.
8.5 x 13 in. Legal (8.5 x 14 in.) Tabloid (11 x 17 in.) 12 x 18 in. 12 x 19 in. Envelope (6 x 9 in.) Envelope (9 x 12 in.) Monarch Envelope (3.9 x 7.5 in.) No. 10 Envelope (4.1 x 9.5 in.)

Supported Paper Sizes and Weights for Automatic 2-Sided Printing

Standard European Sizes Standard North American Sizes
Postcard (148 x 200 mm) A5 (148 x 210 mm) A4 (210 x 297 mm) A4 Oversized (223 x 297 mm) A3 (297 x 420 mm) JIS B6 (128 x 182 mm) JIS B5 (182 x 257 mm) 215 x 315 mm JIS B4 (257 x 364 mm) SRA3 (320 x 450 mm)
Postcard (6 x 9 in.) Statement (5.5 x 8.5 in.) 8 x 10 in. Executive (7.25 x 10.5 in.) Letter (8.5 x 11 in.) 9 x 11 in. US Folio (8.5 x 13 in.) Legal (8.5 x 14 in.) Tabloid (11 x 17 in.) Tabloid Extra (12 x 18 in.) 12 x 19 in.
In addition to the standard sizes, you can use custom size paper within the following ranges for 2-sided printing:
Minimum size 128 x 140 mm (5 x 5.5 in.)
Maximum size 320 x 483 mm (12 x 19 in.)
Paper weights from 75 g/m² through 256 g/m² can be used for automatic 2-sided printing.
Note: Do not use transparencies, envelopes, labels, or reloaded paper for automatic 2-sided printing.
WorkCentre 7800 Series Multifunction Printer 51 User Guide
Paper and Media

Supported Paper Sizes for the Envelope Tray

Standard Sizes Custom Sizes
C4 (229 x 324 mm, 9 x 12.75 in.) C5 (162 x 229 mm, 6.4 x 9.0 in.)
Minimum: 148 x 98 mm (5.8 x 3.9 in.)
Maximum: 241 x 162 mm (9.5 x 6.4 in.) DL (110 x 220 mm, 4.33 x 8.66 in.) 152 x 203 mm, 6 x 9 in. 229 x 305 mm, 9 x 12 in. Monarch (88 x 191 mm, 3.9 x 7.5 in.) Number 10 Commercial (241 x 105 mm, 9.5 x 4.125 in.)

Supported Custom Paper Sizes

Tray Number Paper Sizes
Printer Tray 1 Minimum: 140 x 182 mm (5.5 x 7.2 in.)
Maximum: 297 x 432 mm (11.7 x 17 in.)
Trays 2–4 of the 3-Tray Module
Tray 2 of the High-Capacity Tandem Tray Module
Tray 2 of the 1-Tray Module
Tray 5 Minimum: 89 x 98 mm (3.5 x 3.9 in.)
Envelope Tray
Minimum: 140 x 182 mm (5.5 x 7.2 in.) Maximum: 320 x 457 mm (12.6 x 18 in.)
Maximum: 320 x 483 mm (12.6 x 19 in.) Width: 148–241 mm (5.8–9.5 in.)
Length: 98–162
mm (3.9–6.4 in.)
52 WorkCentre 7800 Series Multifunction Printer User Guide
Paper and Media
Configuring Tray 6 in the High-Capacity Feeder.................................................................................................... 62

Loading Paper

This section includes:
Loading Paper in Trays 1–4 ............................................................................................................................................. 53
Setting the Guide Locks in the 500-Sheet Adjustable Trays ............................................................................. 56
Changing Paper Size, Type, and Color ........................................................................................................................ 57
Loading Paper in Trays 3 and 4 of the Tandem Tray Module .......................................................................... 58
Loading Paper in Tray 5 (Bypass Tray) ....................................................................................................................... 59
Loading Paper in Tray 6 (High-Capacity Feeder) ................................................................................................... 60

Loading Paper in Trays 1–4

1. Pull out the tray until it stops.
2. Ensure that the guide locks are set in the correct position for the standard or custom size paper you
are loading. For details, see Setting the Guide Locks in the 500-Sheet Adjustable Trays on page 56.
3. Remove any paper that is a different size or type.
4. Move the length and width guides out:
a. Pinch the guide lever on each guide. b. Slide the guides outward until they stop. c. Release the levers.
WorkCentre 7800 Series Multifunction Printer 53 User Guide
Paper and Media
5. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.
This procedure separates any sheets that are stuck together and reduces the possibility of jams.
Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to
use it.
6. Load the paper in the tray. Do one of the following:
For long-edge feed, insert letterhead and pre-printed paper face down with the top edge
toward the front. Load hole punched paper with the holes to the left.
Load labels face up with the top edge toward the front of the tray.
For short-edge feed, insert letterhead and pre-printed paper face down with the top edge to
the left. Load hole punched paper with the holes toward the back.
Load labels face up with the top edge to the right.
Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to
jam.
54 WorkCentre 7800 Series Multifunction Printer User Guide
7. Adjust the length and width guides to fit the paper.
8. Close the tray.
Paper and Media
9. Do one of the following:
To confirm the paper size, type, and color when a tray is set to Fully Adjustable, touch Confirm.
To select a new paper size, touch Size. To select a new paper type, touch Type. To select a new
paper color, touch Color. When finished, touch Confirm.
To change the paper size, type, or color when the tray is set to Dedicated mode, press the
Machine Status button. Then touch Tools > Device Settings > Paper Management > Tray Contents
Select the tray, touch Change Size or Change Description. Touch Save when you
.
finish.
Notes:
To change the size, type, and color of paper when the control panel is locked, log in as the
system administrator.
For details, see Changing Paper Size, Type, and Color on page 57.
If this feature does not appear, log in as a system administrator. For details, see Logging In as
the System Administrator at the Control Panel on page 31.
WorkCentre 7800 Series Multifunction Printer 55 User Guide
Paper and Media

Setting the Guide Locks in the 500-Sheet Adjustable Trays

You can adjust the guides in trays 1–4 to accommodate standard or custom paper sizes. In the standard position, the guides move into the supported standard paper settings. In the custom position, the guides move in 1 mm increments.
To move the guide locks from the standard to the custom paper size position:
1. Pull out the tray until it stops.
Note: For best results, remove any paper from the tray, pinch the guide levers, and slide the guides
inward.
2. Pry up the retainer with your fingertip, pulling the lower edge toward you.
3. To engage the fine-adjustment block, pinch the levers and slide the guide lock to the left as shown.
56 WorkCentre 7800 Series Multifunction Printer User Guide
Paper and Media
4. Replace the retainer and snap it into place.
5. Load the custom-size paper in the tray. The tray guides move in increments of 1 mm.

Changing Paper Size, Type, and Color

When trays 1–4 are set to Adjustable mode, open the selected tray and load the desired paper. When you close the tray, the control panel prompts you to set the paper size, type, and color.
When tray 5 is set to Adjustable mode, you can change paper settings each time you load the tray. When you load paper into an empty tray, the control panel prompts you to set the paper size, type, and color.
When a paper tray is set to Dedicated mode, the control panel prompts you to load a specific paper size, color, and type. If you move the guides to load a different paper size in trays 1–4, the control panel displays an error message. Once you load the different paper, change the size, type, and color of paper at the control panel to clear the error message.
To set the paper size, type, or color for a dedicated tray:
1. At the printer control panel, press the Machine Status button.
2. Touch the Tools tab, then touch Device Settings > Paper Management.
3. Touch Tray Contents, then select a dedicated tray.
4. Select Change Size or Change Description.
5. Scroll through the list as needed, and touch the desired paper setting.
6. Touch Save.
Note: To access the Paper Management menu, you can be required to log in as the system
administrator. For details, see the System Administrator Guide at
www.xerox.com/office/WC780Xdocs.
WorkCentre 7800 Series Multifunction Printer 57 User Guide
Paper and Media

Loading Paper in Trays 3 and 4 of the Tandem Tray Module

The tandem tray module holds larger amounts of paper for fewer printing interruptions. It contains three trays. Tray 2 holds paper sizes up to SRA3/12 x 18 in. Trays 3 and 4 hold A4/letter size paper only.
Note: Do not load custom size paper into tray 3 or tray 4 of the tandem tray module.
To load tray 2, see Loading Paper in Trays 1-4 on page 53.
1. Pull tray 3 or tray 4 out until it stops.
2. Fan the edges of the paper before loading it into the paper trays. This procedure separates any
sheets of paper that are stuck together and reduces the possibility of paper jams.
Note: To avoid paper jams and misfeeds, do not remove paper from its packaging until necessary.
3. Stack the paper against the left rear corner of the tray as shown.
4. Adjust the guides so that they touch the edges of the stack.
5. Close the tray.
6. Verify the size, type, and color of the paper. Change the selection for any incorrect setting.
7. On the printer touch screen, touch Confirm.
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Paper and Media
Do not load paper above the maximum fill line.

Loading Paper in Tray 5 (Bypass Tray)

The bypass tray supports the widest variety of media types. It is primarily intended for small quantity jobs using special media. The tray extension provides support for larger paper.
Notes:
For faster print speeds, load paper 320 mm (12.6 in.) or shorter with the long edge going into the
printer (LEF).
Load paper longer than 320 mm (12.6 in.) with the short edge going into the printer (SEF).
Load hole punched paper with the holes on the trailing edge (left).
1. Open the bypass tray by rotating it outward.
2. Insert the paper either long edge or short edge first.
3. Center the paper, then slide the guides until they are just touching the edges of the stack.
4. Verify the size, type, and color of the paper. Change the selection for any incorrect setting.
5. On the printer touch screen, touch Confirm.
WorkCentre 7800 Series Multifunction Printer 59 User Guide
Paper and Media

Loading Paper in Tray 6 (High-Capacity Feeder)

1. Pull Tray 6 out of the feeder until it stops.
2. Open the side gate until it stops.
3. Fan the edges of the paper before loading it into the paper trays. This procedure separates any
sheets of paper that are stuck together and reduces the possibility of paper jams.
Note: To avoid paper jams and misfeeds, do not remove paper from its packaging until necessary.
4. Load the paper against the right side of the tray.
For 1-sided printing:
Place the print side face down.
Place pre-punched paper with the holes toward the left side of the tray.
Place letterhead or the top of the page toward the front of the tray.
Note: Do not load paper above the maximum fill line. Overfilling can cause paper jams.
For 2-sided printing:
Place the print side (page 1) face up.
Place pre-punched paper with the holes toward the right side of the tray.
Place letterhead or the top of the page toward the front of the tray.
5. Slide the guides so they touch the edges of the paper.
6. Close the tray.
60 WorkCentre 7800 Series Multifunction Printer User Guide
Paper and Media
7. Verify the size, type, and color of the paper. Change the selection for any incorrect setting.
8. On the printer touch screen, touch Confirm.
WorkCentre 7800 Series Multifunction Printer 61 User Guide
Paper and Media

Configuring Tray 6 in the High-Capacity Feeder

Tray 6 is a dedicated high-capacity feeder. It must be configured to support the paper in use. If the tray has never been used, it must be configured for the desired paper size. If you are changing the paper size, you must reconfigure the tray for the new paper size. For details on supported paper sizes, see Supported
Paper on page 48.
Before changing the drawer configuration, always compare the paper size to the Tray 6 configuration. If the paper size matches, no adjustment is needed.
1. Remove the screw that holds the spacer plate at the back of the tray.
2. Lift the spacer plate to remove it.
3. Place the tabs at the bottom of the plate into the slots in the bottom of the drawer that correspond
with the paper size.
4. Slide the top of the spacer plate to engage the peg on the back of the tray into the matching hole in
the plate.
5. Install the screw to secure the spacer plate.
6. Repeat steps 1–5 for the spacer plate at the front of Tray 6.
7. Locate the pin at the top of the side gate.
8. Lift the pin and guide it to the desired paper size in the slot on top of the side gate.
9. Release the pin to lock it into place.
62 WorkCentre 7800 Series Multifunction Printer User Guide
Paper and Media
Transparencies ...................................................................................................................................................................... 70
www.xerox.com/europaper Recommended Media List (Europe)

Printing on Special Paper

This section includes:
Envelopes ................................................................................................................................................................................. 63
Labels ........................................................................................................................................................................................ 65
Glossy Cardstock ................................................................................................................................................................... 69
To order paper, transparencies, or other media, contact your local reseller or go to
www.xerox.com/office/WC780Xsupplies.
See also:
www.xerox.com/paper Recommended Media List (United States)

Envelopes

Envelopes can be printed only from tray 5, or from tray 1 if the optional envelope tray is installed.
Guidelines for Printing Envelopes
Print quality depends on the quality and construction of the envelopes. Try another envelope brand
if you do not get desired results.
Maintain constant temperatures and relative humidity.
Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect
print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or during printing.
Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book
on top of them.
In the print driver software, select Envelope as the paper type.
Do not use padded envelopes. Use envelopes that lie flat on a surface.
Do not use envelopes with heat activated glue.
Do not use envelopes with press and seal flaps.
Use only paper envelopes.
Do not use envelopes with windows or metal clasps.
WorkCentre 7800 Series Multifunction Printer 63 User Guide
Paper and Media
Loading Envelopes in Tray 5
1. Open tray 5 by rotating it outward.
2. Load envelopes in the tray with the flaps closed, flaps up, and flaps on the leading edge, toward the
right.
3. Center the stack, then slide the guides until they lightly touch the edges of the stack.
4. Verify the size, type, and color of the envelope. Change the selection for any incorrect setting. Select
the size before the type.
5. On the printer touch screen, touch Confirm.
64 WorkCentre 7800 Series Multifunction Printer User Guide
Paper and Media
Loading the Envelope Tray
1. Pull out the envelope tray until it stops.
2. Load the envelopes in the envelope tray with the flaps closed, flaps down, and on the leading edge,
toward the left.
Notes:
Maximum stack height of 43 mm (1.7 in.)
The envelope tray accepts envelope weights from 75–90 g/m².
3. Adjust the paper guides so they rest lightly against the edges of the envelopes.
4. Close the tray. Set the paper size, type, and color at the control panel. For details, see Changing
Paper Size, Type, and Color on page 57.

Labels

You can print labels from any tray.
WorkCentre 7800 Series Multifunction Printer 65 User Guide
Paper and Media
Guidelines for Printing Labels
Use labels designed for laser printing.
Do not use vinyl labels.
Do not feed a sheet of labels through the printer more than once.
Do not use dry gum labels.
Print only on one side of the sheet of labels. Use full sheet labels only.
Store unused labels flat in their original packaging. Leave the sheets of labels inside the original
packaging until ready to use. Return any unused sheets of labels to the original packaging and reseal it.
Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions. Storing
them in extreme conditions can cause print-quality problems or cause them to jam in the printer.
Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and
jam in the printer.
In the print driver software, select Label as the paper type.
Remove all other paper from the tray before loading labels.
CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing
sheet. It could damage the printer.
Loading Labels in Trays 1–4
1. Pull out the tray until it stops.
2. Ensure that the guide locks are set in the correct position for the size labels you are loading. For
details, see Setting the Guide Locks in the 500-Sheet Adjustable Trays on page 56.
Note: Trays 1–4 accept labels (106–169 g/m²).
For long-edge feed, load labels face up with the top edge toward the front of the tray.
66 WorkCentre 7800 Series Multifunction Printer User Guide
Paper and Media
3. For short-edge feed, load labels face up with the top edge facing to the right.
4. Close the tray. Set the paper size, type, and color at the control panel. For details, see Changing
Paper Size, Type, and Color on page 57.
Loading Labels in Tray 5
1. Open tray 5 and pull out the extension tray for larger sizes. If already opened, remove any paper
that is a different size or type.
2. Move the width guides to the edges of the tray.
WorkCentre 7800 Series Multifunction Printer 67 User Guide
Paper and Media
3. Load the labels in the tray. Do one of the following:
For long-edge feed, load labels face down with the top edge toward the front of the tray.
For short-edge feed, load labels face down with the top edge to the left.
Notes:
Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to
jam.
Do not print on label media once a label has been removed from a sheet.
To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use
it.
68 WorkCentre 7800 Series Multifunction Printer User Guide
Paper and Media
4. Adjust the width guides until they touch the edges of the paper.
5. When prompted, select an option:
To confirm the paper type and size, touch Confirm.
To select a new paper size, touch Size. To select a new paper type, touch Type. To select a new
paper color, touch Color. When finished, touch Confirm.
Notes:
To change the size, type, and color of paper when the control panel is locked, log in as the
system administrator.
For details, see Changing Paper Size, Type, and Color on page 57.

Glossy Cardstock

You can print Lightweight Glossy Cardstock and Glossy Cardstock from any tray. You can print Heavyweight Glossy Cardstock from tray 5 only.
Guidelines for Printing on Gloss Paper
Do not open sealed packages of gloss paper until you are ready to load them into the printer.
Leave gloss paper in the original wrapper, and leave the packages in the shipping carton until ready
to use.
Remove all other paper from the tray before loading gloss paper.
Load only the amount of gloss paper you are planning to use. Do not leave gloss paper in the tray
when you are finished printing. Reinsert unused paper in the original wrapper and seal.
Rotate stock frequently. Long periods of storage in extreme conditions can cause gloss paper to curl
and jam in the printer.
In the print driver software, select the desired gloss paper type or select the tray loaded with the
desired paper.
WorkCentre 7800 Series Multifunction Printer 69 User Guide
Paper and Media
Loading Gloss Paper in Tray 5 (Bypass Tray)
1. Remove all other paper from the tray before loading gloss paper.
2. Load only the amount of paper you plan to use.
3. Load the paper with the glossy side or print side down.
4. Verify the size, type, and color of the paper. Change the selection for any incorrect setting.
5. On the printer touch screen, touch Confirm.

Transparencies

Transparencies can be printed from trays 1–5. For best results, use only recommended Xerox® transparencies.
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not
cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.
Guidelines for Printing on Transparencies
Remove all paper before loading transparencies in the tray.
Handle transparencies by the edges using both hands. Fingerprints or creases can cause poor print
quality.
Do not load more than 20 transparencies. Overloading the tray can cause the printer to jam.
Load transparencies face up into tray 5 (bypass tray) and face down into trays 1–4.
Do not use transparencies with stripes on the side.
Do not fan transparencies.
After loading transparencies, change the paper type to Transparency on the printer touch screen.
In the print driver software, select Transparency as the paper type.
70 WorkCentre 7800 Series Multifunction Printer User Guide
Print From ................................................................................................................................................................................ 95
5

Printing

This chapter includes:
Printing Overview ................................................................................................................................................................. 72
Selecting Printing Options ................................................................................................................................................ 73
Managing Jobs ...................................................................................................................................................................... 77
Printing Features .................................................................................................................................................................. 80
Printing Special Job Types ................................................................................................................................................ 89
Held Print Jobs ....................................................................................................................................................................... 94
WorkCentre 7800 Series Multifunction Printer 71 User Guide
Printing

Printing Overview

Before printing, your computer and the printer must be plugged in, turned on, and connected to an active network. Make sure that you have the correct print driver software installed on your computer. For details, see Installing the Software on page 42.
1. Select the appropriate paper.
2. Load paper in the appropriate tray. On the printer control panel, specify the size, color, and type.
3. Access the print settings in your software application. For most software applications, press CTRL+P
for Windows, or CMD+P for Macintosh.
4. Select your printer from the list.
®
5. Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox
Features for Macintosh. The title of the button can vary depending on your application.
6. Modify the print driver settings as necessary, then click OK.
7. Click Print to send the job to the printer.
See also:
Loading Paper on page 53
Selecting Printing Options on page 73
Printing on Both Sides of the Paper on page 80
Printing on Special Paper on page 63
72 WorkCentre 7800 Series Multifunction Printer User Guide
Printing
Macintosh Printing Options ............................................................................................................................................. 75

Selecting Printing Options

This section includes:
Print Driver Help .................................................................................................................................................................... 73
Windows Printing Options ................................................................................................................................................ 74
Printing options, also called print driver software options, are specified as Printing Preferences in Windows, and Xerox
®
Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printers and Faxes Printing Preferences become the default setting. Printing options that are set from within the software application are temporary. The application and the computer do not save the settings after the application is closed.

Print Driver Help

Xerox® print driver software Help information is available from the Printing Preferences window. Click the Help (?) button in the bottom left corner of the Printing Preferences window to see the Help.
Information about Printing Preferences appears in the Help window on two tabs:
Contents provides a list of the tabs at the top and the areas at the bottom of the Printing
Preferences window. Use the Contents tab to find explanations for each of the fields and areas in Printing Preferences.
Search provides a field where you can enter the topic or function for which you need information.
WorkCentre 7800 Series Multifunction Printer 73 User Guide
Printing

Windows Printing Options

Setting Default Printing Options for Windows
When you print from any software application, the printer uses the print job settings specified in the Printing Preferences window. You can specify your most common printing options and save them so that you do not have to change them every time you print.
For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in Printing Preferences.
To select default printing options:
1. Navigate to the list of printers on your computer:
For Windows XP SP1 and later, click Start > Settings > Printers and Faxes.
For Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.
For Windows Server 2003 and later, click Start > Settings > Printers.
For Windows 7, click Start > Devices and Printers.
2. In the list, right-click the icon for your printer and click Printing Preferences.
3. In the Printing Preferences window, click a tab, select the options, then click OK to save.
Note: For more information about Windows print driver options, click the Help button (?) in the
Printing Preferences window.
Selecting Printing Options for an Individual Job for Windows
To use special printing options for a particular job, change the Printing Preferences from the application before sending the job to the printer. For example, if you want to use the Enhanced print-quality mode when printing a particular document, select Enhanced in Printing Preferences before printing the job.
1. With the document open in your software application, access the print settings. For most software
applications, click File > Print or press CTRL+P.
2. To open the Properties window, select your printer, then click the Properties or Preferences button.
The title of the button varies depending on your application.
3. Click a tab in the Properties window, then make selections.
4. To save your selections and close the Properties window, click OK.
5. To send the job to the printer, click OK.
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Selecting Finishing Options for Windows
If your printer has a finisher installed, you can select finishing options in the Properties window of the print driver.
Note: Not all options listed are supported on all printers. Some options apply only to a specific
printer model, configuration, operating system, or driver type.
To select finishing options in the PostScript and PCL print drivers:
1. In the print driver, click the Printing Options tab.
2. To select a finishing option, to the right of the Finishing list, click the arrow.
Note: The print driver displays stapling positions on paper fed on the long edge. If paper feeds on
the short edge instead of the long edge, the finisher can insert the staple in the wrong location.
3. To select the output tray, click the arrow to the right of the Output Destination field, then select an
option:
Automatically Select determines the output destination by the number of sets and the
stapling option selected. Multiple sets or stapled sets are sent to the finisher output tray.
Top Tray selects the output tray on top of the printer.
Stacker Tray selects the finisher output tray.
4. Do one of the following:
To save the settings, click the arrow to the right of the Saved Settings field at the bottom of the
window, then click OK.
To send the job to the printer, click OK.
Saving a Set of Commonly Used Printing Options for Windows
You can define and save a set of options, so that you can apply them to future print jobs.
To save a set of printing options:
1. With the document open in your application, click File > Print.
2. Select the printer, then click Properties. Click the tabs in the Properties window, then select the
desired settings.
3. To save the settings, click the arrow to the right of the Saved Settings field at the bottom of the
window, then click Save As.
4. Type a name for the set of printing options, then to save the set of options in the Saved Settings
list, click OK.
5. To print using these options, select the name from the list.

Macintosh Printing Options

Selecting Printing Options for Macintosh
To use specific printing options, change the settings before sending the job to the printer.
1. With the document open in your application, click File > Print.
2. Select your printer from the list.
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3. Select Xerox
®
Features from the Copies & Pages menu.
4. Select the desired printing options from the drop-down lists.
5. Click Print to send the job to the printer.
Selecting Finishing Options for Macintosh
If your printer has a finisher installed, select finishing options in the Xerox® Features of the print driver.
To select finishing options in the Macintosh print driver:
®
1. In the print driver, click Copies & Pages, then select Xerox
2. To select stapling options, click the arrow to the right of the Finishing field, then select an option.
3. To select the output tray, click the arrow to the right of the Output Destination field, then select an
option:
Automatically Select determines the output destination by the number of sets and the
stapling option selected. Multiple sets or stapled sets are sent to the finisher output tray.
Top Tray selects the output tray on top of the printer.
Stacker Tray selects the finisher output tray.
4. To send the job to the printer, click OK.
Features.
Saving a Set of Commonly Used Printing Options for Macintosh
You can define and save a set of options, so that you can apply them to future print jobs.
To save a set of printing options:
1. With the document open in your application, click File > Print.
2. Select your printer from the Printers list.
3. Select the desired printing options from the drop-down lists in the Print dialog box.
4. Click Presets > Save As.
5. Type a name for the printing options, then click OK to save the set of options in the Presets list.
6. To print using these options, select the name from the Presets list.
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Managing Jobs in CentreWare Internet Services ................................................................................................... 79

Managing Jobs

This section includes:
Managing Jobs at the Control Panel ........................................................................................................................... 77
Managing Secure and Held Print Jobs ........................................................................................................................ 78

Managing Jobs at the Control Panel

From the control panel Job Status, you can view lists of active jobs, secure jobs, or completed jobs. You can pause, delete, print, or view job progress or job details for a selected job. For details, see Printing
Special Job Types on page 89.
To pause printing:
1. At the control panel, press the Interrupt button. The printer continues to print while it determines
the best place to pause the spooled print job.
2. To resume printing, press the Interrupt button again.
To pause the print job with the option to delete it:
1. At the control panel, press the Stop button.
2. Do one of the following:
To delete the print job, touch Cancel Printing.
To resume the print job, touch Resume Printing.
Note: If you do not make a selection within 60 seconds, the job automatically resumes.
To view active, secure, or completed jobs:
1. At the control panel, press the Job Status button.
2. To see a list of specific job types, touch a tab.
To view jobs that are processing or waiting to process, touch the Active Jobs tab.
To view Secure Print jobs, touch the Secure Print Jobs, or My Secure Jobs tab. Touch the
folder, enter the passcode number using the keypad, then touch OK.
To view completed jobs, touch the Completed Jobs tab.
3. To refine the list, touch the Down arrow.
4. To see details about a job, touch the job.
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To delete a job:
1. At the control panel, press the Job Status button.
2. From any of the job type tabs, touch the job.
3. Touch Delete.
Notes:
The system administrator can restrict users from deleting jobs. If a system administrator has
restricted job deletion, you can view the jobs, but not delete them.
Only the user that sent the job or the system administrator can delete a secure print job.
Only the user that sent the job or the system administrator can delete a secure print job.
From the Print From menu, you can view lists of saved jobs, jobs stored on a USB Flash drive, or jobs stored in printer folders. You can select and print jobs from any of the lists. To print the job, see Printing
Special Job Types on page 89.
To view saved jobs:
1. At the printer control panel, press the Services button.
2. Touch Print From, then touch Saved Jobs.
3. To view the saved jobs, touch a folder.
4. To see details about a job, touch the job.

Managing Secure and Held Print Jobs

When you send a secure print job, the job is held until you release it by typing a passcode at the control panel.
To view a list of secure print jobs:
1. At the printer control panel, press the Job Status button.
2. Touch Secure Print Jobs or My Secure Jobs. For details, see Secure Print on page 89.
3. Note: Only the user that sent the job or the system administrator can delete a secure print job.
If the system administrator has configured the Hold All Jobs feature, any job sent to the printer is held until you release it. For details, see Releasing Held Print Jobs on page 94.
Unidentified jobs are jobs that are not associated with a user name. Unidentified jobs originate from a computer that does not require a user to log in. Examples are a job sent from a DOS or UNIX window using LPR, Port 9100, or from the Jobs tab in CentreWare Internet Services.
To view a list of the unidentified jobs and release them:
1. Touch the Unidentified Print Jobs tab.
2. Do one of the following:
To release a held job, touch the job, then touch Release.
To release all held jobs, touch Release All Jobs.
A print job can be held by the printer when it is unable to complete a print job. For example, it needs attention, paper, or supplies. When the condition is resolved, the printer automatically resumes printing.
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Managing Jobs in CentreWare Internet Services

You can view a list of active jobs and delete print jobs from the Active Jobs list in CentreWare Internet Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in CentreWare Internet Services.
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Selecting Job Completion Notification for Windows ............................................................................................ 88

Printing Features

This section includes:
Printing on Both Sides of the Paper ............................................................................................................................. 80
Selecting Paper Options for Printing ............................................................................................................................ 81
Printing Multiple Pages to a Single Sheet ................................................................................................................. 81
Printing Booklets................................................................................................................................................................... 82
Using Image Options ......................................................................................................................................................... 82
Printing Cover Pages ........................................................................................................................................................... 83
Printing Insert Pages .......................................................................................................................................................... 83
Printing Exception Pages .................................................................................................................................................. 84
Scaling ...................................................................................................................................................................................... 85
Printing Watermarks ........................................................................................................................................................... 86
Printing Mirror Images ....................................................................................................................................................... 87
Creating and Saving Custom Sizes ............................................................................................................................... 87

Printing on Both Sides of the Paper

Paper Types for Automatic 2-Sided Printing
The printer can print a 2-sided document automatically on supported paper. Before printing a 2-sided document, verify that the paper type and weight are supported. For details, see Supported Paper Types
and Weights for Automatic 2-Sided Printing on page 51.
Printing a 2-Sided Document
Options for Automatic 2-Sided Printing are specified in the print driver. The print driver uses the settings for portrait or landscape orientation from the application for printing the document.
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2-Sided Page Layout Options
You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings.
Portrait Landscape
Printing
Portrait 2-Sided Print
Portrait 2-Sided Print, Flip on Short
Edge
Landscape 2-Sided Print
Landscape 2-Sided Print, Flip on Short
Edge

Selecting Paper Options for Printing

There are two ways to select the paper for your print job. You can let the printer select which paper to use based on the document size, paper type, and paper color you specify. You can also select a specific tray loaded with the desired paper.

Printing Multiple Pages to a Single Sheet

When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print 1, 2, 4, 6, 9, or 16 pages per side by selecting Pages Per Sheet on the Page Layout tab. Page Layout is on the Document Options tab.
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Printing Booklets

With 2-sided printing, you can print a document in the form of a small booklet. Create booklets from any paper size that is supported for 2-sided printing. The driver automatically reduces each page image and prints four page images per sheet of paper, two page images on each side. The pages are printed in the correct order so that you can fold and staple the pages to create the booklet.
When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter and creep.
Gutter specifies the horizontal distance in points between the page images. A point is 0.35 mm
(1/72 in.).
Creep specifies how much the page images are shifted outward, in tenths of a point. Shifting
compensates for the thickness of the folded paper, which would cause the page images to shift slightly outward when folded. You can select a value from zero to 1 point.
Gutter Creep

Using Image Options

The Image Options control the way the printer uses color to produce your document. The Windows PostScript and the Macintosh drivers provide the widest range of color controls and corrections. Each system has standard modes of color control for normal use and custom color options for the more advanced users. Image Options are on the Image Options tab of the Properties window. There, they are divided into Color Correction, Color By Words, and Color Adjustments tabs. For details on accessing the Properties window, see Printing Overview on page 72.
The Color Correction tab provides standard color modes:
Xerox Black and White converts all color in the document to black and white or shades of gray.
Xerox Automatic Color applies the best color correction to text, graphics, and images. Xerox
recommends this setting.
Color Correction provides a selection of commercial press, spot color, CIE, and gray image
simulations to match your document color. This tab also provides a Custom Automatic Color option for advanced color corrections based on RGB Color, CMYK Color, Spot Color, CIE Color, or Gray.
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The two remaining tabs provide additional ways of adjusting the colors for more specific color requirements.
The Color By Words tab provides a three-step process for defining custom color correction. By making a selection from each of the three fields, you create a sentence for controlling the color characteristics of the document. You can create several sentences to more precisely control the color content of the document. As you create a Color By Words sentence, it appears in the window below the selection fields. The sentence structure is made of three parts:
What Color to Change? provides a list to select a color or range of colors to adjust, such as All
Foliage-Green Colors.
How Much Change? lets you select how much effect to make, such as A Lot More, to the
selected color.
What Type of Change? lets you select the type of change, such as Vivid, from a list.
The Color Adjustments tab provides a set of six sliders for adjusting the individual components of the selected colors. You can use the sliders to adjust the lightness, contrast, saturation, cyan, magenta, and yellow components of the color.

Printing Cover Pages

A cover page is the first or last page of a document. You can select paper sources for the cover pages that are different from the source used for the body of a document. For example, you can use your company letterhead for the first page of a document. You can also use heavyweight paper for the first and last pages of a report. You can use any applicable paper tray as the source for printing cover pages.
Select one of these options for printing cover pages:
No Covers does not print cover pages. No cover pages are added to the document.
Front Only prints the first page on paper from the specified tray.
Back Only prints the back page on paper from the specified tray.
Front and Back: Same prints the front and back cover pages from the same tray.
Front and Back: Different prints the front and back cover pages from different trays.
After making a selection for printing the cover pages, you can select the paper for the front and back covers by size, color, or type. You can also use blank or pre-printed paper, and you can print side one, side two, or both sides of the cover pages.

Printing Insert Pages

You can add blank or pre-printed insert pages before page one of each document or after designated pages within a document. Adding an insert after designated pages within a document separates sections, or acts as a marker or placeholder. Ensure that you specify the paper to use for the insert pages.
Insert Options provides the options to place an insert After Page X, where X is the specified page, or
Before Page 1.
Insert Quantity specifies the number of pages to insert at each location.
Pages specifies the page or range of pages that use the exception page characteristics. Separate
individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.
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Paper displays the default size, color, and type of paper selected in Use Job Settings. Click the Down
arrow to the right of the Paper field to select a different paper size, color, or type.
Job Setting displays the attributes of the paper for the remainder of the job.

Printing Exception Pages

Exception pages have different settings from the rest of the pages in the job. You can specify differences such as page size, page type, and page color. You can also change the side of the paper on which to print as your job requires. A print job can contain multiple exceptions.
For example, your print job contains 30 pages. You want five pages to print on only one side of a special paper, and the remainder of the pages printed 2-sided on regular paper. You can use exception pages to print the job.
In the Add Exceptions window, you can set the characteristics of the exception pages and select the alternate paper source:
Pages specifies the page or range of pages that use the exception page characteristics. Separate
individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.
Paper displays the default size, color, and type of paper selected in Use Job Settings. Click the Down
arrow to the right of the Paper field to select a different paper size, color, or type.
2-Sided Printing allows you to select 2-sided printing options. Click the Down arrow to select an
option:
1-Sided Print prints the exception pages on one side only.
2-Sided Print prints the exception pages on both sides of the paper and flips the pages on the
long edge. The job then can be bound on the long edge of the pages.
2-Sided Print, Flip on Short Edge prints the exception pages on both sides of the paper and
flips the pages on the short edge. The job then can be bound on the short edge of the pages.
Use Job Setting prints the job using the attributes shown in the Job Settings box.
Job Setting displays the attributes of the paper for the remainder of the job.
Note: Some combinations of 2-sided printing with certain paper types and sizes can produce
unexpected results.
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Scaling

You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. In Windows, the Scale Options are located in the print driver on the Printing Options tab.
50% 100% 200%
To access the Scale options, click the arrow at the right side of the Paper field, then select Other Size.
No Scaling does not increase or decrease the size of the image from the original.
Automatically Scale changes the print from one standard paper size to another standard paper
size. The Original Document Size is scaled to fit on the selected output paper size shown in the Output Paper Size field.
Manually Scale changes the output print size by the percentage entered into the field under the
graphic to the right of the Scale Options.
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Printing Watermarks

A watermark is special purpose text that can be printed across one or more pages. For example, you can add a word like Copy, Draft, or Confidential as a watermark instead of stamping it on a document before distribution.
Notes:
Not all options listed are supported on all printers. Some options apply only to a specific printer
model, configuration, operating system, or driver type.
Watermarks are not supported for some print drivers when booklet is selected or when more
than one page is printed on a sheet of paper.
Using the watermark options, you can do the following:
Create a watermark or edit an existing watermark using the Watermark Editor:
A Text Watermark uses the characters typed in the Text field as the watermark. You can create
a text watermark to print on a document. Select options such as font size, font type, font color, and angle.
A Picture Watermark uses an image as the watermark. The picture file can be in .bmp, .gif, or
.jpg format. You can create a picture watermark to print on a document, and select options
including size and position on the page.
A Time Stamp Watermark uses a time stamp as the watermark. You can create a time stamp
watermark to print on a document. Time stamp elements include the day, date, time, and time zone.
Place a watermark on the first page or on every page in a document.
Print a watermark in the foreground or background or blend it with the print job.
To print a Watermark:
1. Click Document Options > Watermark.
2. From the Watermark menu, select the watermark.
3. Click Layering, then select how to print the watermark:
Print in Background prints the watermark behind the text and graphics in the document.
Blend combines the watermark with the text and graphics in the document. A blended
watermark is translucent, so you can see both the watermark and the document content.
Print in Foreground prints the watermark over the text and graphics in the document.
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4. Click Pages, then select the pages on which to print the watermark:
Print on All Pages prints the watermark on all pages of your document.
Print on Page 1 Only prints the watermark only on the first page of the document.
5. Click OK.

Printing Mirror Images

If the PostScript driver is installed, you can print pages as a mirror image. Images mirror left to right when printed.

Creating and Saving Custom Sizes

You can print custom-size paper from Trays 1–5. Custom size paper settings are saved in the print driver and are available for you to select in all your applications. See Supported Custom Paper Sizes on page 48 for paper sizes that are supported for each tray.
To create and save custom sizes for Windows:
1. In the print driver, click the Printing Options tab.
2. Click the arrow at the right of the Paper field, then select Other Size > Output Paper Size > New.
3. In the New Custom Size window, enter the height and width of the new size. Then, using the Units
icon in the lower-left, select Inches or Millimeters.
Enter a title for the new size in the Name field, then click OK to save.
To create and save custom sizes for Macintosh:
1. In the application, click File > Page Setup.
2. Click Paper Sizes, then select Manage Custom Sizes.
3. To add a new size, in the Manage Paper Sizes window, click the plus sign (+).
4. At the top of the window, double-click My Custom Size, then type a name for the new custom size.
5. Enter the height and width of the new custom size.
6. Click Print Margins, then select the printer from the list. Or set the top, bottom, right, and left
margins.
7. To save the settings, click OK.
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Selecting Job Completion Notification for Windows

You can select to be notified when your job finishes printing. A message appears on your computer screen with the name of the job and the name of the printer where it was printed.
Note: This feature is only available on a Windows computer printing to a network printer.
To be notified when your print job completes:
1. Click Notification.
2. Click Notify for Completed Jobs. Select an option:
Enabled turns on notifications.
Disabled turns off the Notification feature.
3. Click OK.
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Saved Job ................................................................................................................................................................................ 91

Printing Special Job Types

This section includes:
Secure Print ............................................................................................................................................................................. 89
Sample Set .............................................................................................................................................................................. 90
Delay Print ............................................................................................................................................................................... 91
Special job types allow you to send a print job from your computer, then print it from the printer control panel.
Select special job types in the print driver from the Printing Options tab.

Secure Print

Secure print allows you to associate a 4–10 digit passcode with a print job when sending it to the printer. The job is held at the printer until you enter the passcode at the control panel.
When printing a series of secure print jobs, you can assign a default passcode in the Printing Preferences of the print driver. Then you can use the default passcode for all print jobs sent from that computer. If you must use a different passcode, you can override it in the application print driver.
Sending a Secure Print Job
1. On the Printing Options tab, from the Job Type list, select Secure Print.
2. Type then retype a 4-10 digit passcode for the secure print job.
3. In the Confirm Passcode field, type the passcode again.
Notes:
If you do not supply a passcode, the printer assigns a passcode and displays it in the Passcode
Required window. Use this passcode to print the document at the printer, or type your own passcode to use in the Secure Print window.
The passcode is associated with your user name. After you set a passcode, it becomes the
default passcode for any print job that requires a passcode on all Xerox the passcode at any time from any window that contains the passcode.
4. Click OK.
5. Verify that the paper is the correct size, type, and weight. If not, change the paper settings.
Note: To select the paper for your print job, click Paper > Select By Tray.
6. Select an option for 2-sided printing.
7. If your printer has a finisher installed, click the arrow to the right of Finishing, then select a stapling
option. The image next to Stapling shows the staple position.
8. Select a print-quality mode.
®
printers. You can reset
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9. Select an output destination.
10. Select another tab or click OK.
11. To send the job to the printer, in the Print window, select the number of copies to print, then click
OK or Print.
Releasing a Secure Print
1. At the control panel, press the Job Status button.
2. Touch the Secure Print Jobs or My Secure Jobs tab.
3. Touch the folder that holds the print job.
4. Using the keypad, enter the passcode that you assigned to the print job, then touch OK.
5. Touch the corresponding print job in the list, then touch Release.
Deleting a Secure Print
1. At the control panel, press the Job Status button.
2. Touch the Secure Print Jobs or My Secure Jobs tab.
3. Touch the folder that holds the print job.
4. Enter the passcode number that you assigned to the print job using the keypad.
5. Touch the corresponding print job in the list, then touch Delete.

Sample Set

The Sample Set job type allows you to print a sample copy of a multiple-copy job and hold the remaining copies at the printer. After you review the sample copy, you can select the job name from the printer control panel to print the additional copies.
Sending a Sample Set Print Job
1. On the Printing Options tab, from the Job Type list, select Sample Set.
2. Verify that the paper is the correct size, type, and weight. If not, change the paper settings.
Note: To select the paper for your print job, click Paper > Select By Tray.
3. Select an option for 2-sided printing.
4. If your printer has a finisher installed, click the arrow to the right of Finishing, then select a stapling
option. The image next to Stapling shows the staple position.
5. Select a print-quality mode.
6. Select an output destination.
7. Select another tab or click OK.
8. To send the job to the printer, in the Print window, select the number of copies to print, then click
OK or Print. A sample copy prints immediately. The sample copy is not counted as part of the print job.
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9. After reviewing the copy, use the printer control panel to print or delete the remaining copies.
Note: You can use Sample Set as a part of the Earth Smart settings. In Earth Smart settings, set
Sample Set as your default Job Type.
10. To print the job, select it from the job list on the printer control panel.
11. Press OK.
Releasing the Remaining Prints After Printing a Sample Set
1. At the control panel, touch Job Status.
2. Touch the corresponding print job in the list.
Note: The control panel displays Held: Sample Set next to the job name.
3. Touch Release.
The remainder of the job prints, and the job is deleted from the printer hard drive.

Delay Print

You can delay a print job for up to 24 hours from the original job submission time. Enter the time at which you would like the job to print. If the time you enter is earlier than the time that you submit the print job, it prints on the following day. The Delayed Print default time is midnight.
Sending a Delay Print Job
1. On the Printing Options tab, from the Job Type list, select Delay Print.
2. In the Delay Print window, select the Tab key to move from the hour section to the minutes section.
To select the time to send the print job, click the arrow buttons.
For a 12-hour time format, type the hour (1–12), minutes (00–59), then select A.M. or P.M. To
toggle between A.M. and P.M., click A.M. or P.M., then use the Up arrow or Down arrow buttons.
For a 24-hour time format, type the hour (1–23) and the minutes (00–59).
Note: The regional settings on your computer determine the time format.
3. Click OK.
4. Select other desired printing options and click OK.
5. Click OK or Print.
Note: To print the job after you send it but before the scheduled time, release the job at the printer
control panel.

Saved Job

Saved Job or Store File in Folder stores a public or private job in the printer and prints the job as requested at the printer control panel. This option is useful for documents that you print frequently. You can assign a passcode to a private job to prevent unauthorized printing.
To print saved jobs, see Printing from Saved Jobs on page 95.
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Sending a Public Saved Job
1. On the Printing Options tab, from the Job Type list, select Saved Job.
2. In the Saved Job window, for Job Name, do one of the following:
Type a name for the job.
Click the arrow to the right of the field and select a name from the list.
Click the arrow to the right of the field and select Use Document Name to use the name of the
document.
Note: The print driver retains 10 names. When adding an 11th name, the name used least is deleted
automatically from the list. To remove names from the list other than the selected name, select Clear List.
3. In Save To or Folder Number, specify where you want the file saved on the printer. Do one of the
following:
Type the name of the destination folder.
Click the arrow to the right of the field, then select a folder name from the list.
Click the arrow to the right of the field, then select Default Public Folder.
4. To print the job now and also save the job, select the Print and Save check box.
5. Select Public.
6. Click OK.
7. Verify that the paper is the correct size, type, and weight. If not, change the paper settings.
Note: To select the paper for your print job, click Paper > Select By Tray.
8. Select an option for 2-sided printing.
9. If your printer has a finisher installed, click the arrow to the right of Finishing, then select a stapling
option. The image next to Stapling shows the staple position.
10. Select a print-quality mode.
11. Select an output destination.
12. Select another tab or click OK.
13. To send the job to the printer, in the Print window, select the number of copies to print, then click
OK or Print. A sample copy prints immediately. The sample copy is not counted as part of the print job.
14. To print the job, select it from the job list on the printer control panel.
15. Press OK.
After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs on page
95.
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Sending a Private Saved Job
1. On the Printing Options tab, from the Job Type list, select Saved Job.
2. In the Saved Job window, for Job Name, do one of the following:
Type a name for the job.
Click the arrow to the right of the field and select a name from the list.
Click the arrow to the right of the field and select Use Document Name to use the name of the
document.
Note: The print driver retains 10 names. When adding an 11th name, the name used least is deleted
automatically from the list. To remove names from the list other than the selected name, select Clear List.
3. In Save To or Folder Number, specify where you want the file saved on the printer. Do one of the
following:
Type the name of the destination folder.
Click the arrow to the right of the field, then select a folder name from the list.
Click the arrow to the right of the field, then select Default Public Folder.
4. In the Save To field, specify where you want the file saved on the printer. Do one of the following:
Type the name of the destination folder.
Click the arrow to the right of the field and select a folder name from the list.
5. To print the job now and also save the job, select the Print and Save check box.
6. To store your job at the printer, select Private.
7. In the Passcode field, type a passcode. The passcode is associated with your user name. After you
set a passcode, it becomes the default passcode for any print job that requires a passcode on all
®
Xerox passcode.
8. In the Confirm Passcode field, type the passcode again.
9. Click OK.
10. Verify that the paper is the correct size, type, and weight. If not, change the paper settings.
printers. You can reset the passcode at any time from any window that contains the
Note: To select the paper for your print job, click Paper > Select By Tray.
11. Select an option for 2-sided printing.
12. If your printer has a finisher installed, click the arrow to the right of Finishing, then select a stapling
option. The image next to Stapling shows the staple position.
13. Select a print-quality mode.
14. Select an output destination.
15. Select another tab or click OK.
16. To print the job, select it from the job list on the printer control panel.
17. Press OK.
After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs on page
95.
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Printing

Held Print Jobs

Jobs can be held or paused for various reasons. For example, if the printer is out of paper, the job holds. If you send a sample job, the first copy of the job prints and the rest of the copies hold until you release them. If the system administrator has configured the Hold All Jobs feature, any job sent to the printer is held until you release it.

Releasing Held Print Jobs

1. At the control panel, press the Job Status button.
2. Touch Active Jobs.
3. To determine why a job was held, touch the job, then touch Details.
4. Do one of the following:
To release a held job, touch the job, then touch Release.
To release all held jobs, touch Release All Jobs.
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Printing

Print From

Print From allows printing of documents stored on the printer, on a computer on a network, or on a USB Flash drive.

Printing from a USB Flash Drive

You can print .pdf, .tiff, and .xps files directly from a USB Flash drive.
Notes:
If USB ports are disabled, you cannot use a USB card reader for authentication, update the
software, or print from a USB Flash drive.
The system administrator must set up this feature before you can use it. For details, see the
System Administrator Guide at www.xerox.com/office/WC780Xdocs.
To print from a USB Flash drive:
1. Insert your USB Flash drive in the USB port on the printer control panel. The Print from USB window
appears. The list at the bottom of the window displays the folders and printable files on the USB Flash drive.
2. To scroll through the list and locate the printable file, next to the list, use the arrows.
If the print file is in a folder, to open the folder, touch the name.
3. Touch the name of the printable file.
4. Select the number of copies, output color, paper size, paper color, paper type, 2-sided printing, and
finishing options.
5. Press the green Start button.
To go back to the last screen, touch Back. To look for other folders and printable files, touch Browse.

Printing from Saved Jobs

To print from saved jobs:
1. At the control panel, press the Services button, then touch Print From.
2. Select Saved Jobs, then touch the name of the folder containing the saved job.
3. Touch the name of the saved job that you want to print.
Note: To print a private saved job, touch the name of the job, then enter the passcode.
4. Select the number of copies, output color, paper size, paper color, paper type, 2-sided printing, and
finishing options.
5. Press the green Start button.
6. After the job prints, to return to the list of saved jobs, touch Browse.
To return to the list of folders, touch Back.
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Printing

Printing from Mailbox

Print from mailbox allows you to print a file that is stored in a folder on the printer hard drive.
To print from a mailbox:
1. At the control panel, press the Services button, then touch Print From.
2. Select Mailbox, then touch the name of the folder containing the document.
Note: If Mailbox is not displayed, use CentreWare Internet Services to enable the Scan to Mailbox
and Print From Mailbox features. Then create a scan to mailbox folder. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs.
3. Touch the name of the document that you want to print.
4. Select the number of copies, output color, paper size, paper color, paper type, 2-sided printing, and
finishing options.
5. Press the green Start button.
After the job prints, to return to the list of documents in the mailbox, touch Browse. To return to the list of folders, touch Back.

Printing from CentreWare Internet Services

You can print .pdf, .ps, .pcl, and .xps files directly from CentreWare Internet Services without having to open another application or the print driver. The files can be stored on a local computer hard drive, mass storage device, or network drive.
To print from CentreWare Internet Services:
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer
on page 32.
2. In CentreWare Internet Services, click Print.
3. To select the file from a local network or remote location, click Choose File, select the file, then click
Open.
4. Under Printing, select the desired options for the job.
5. To print the document, click Submit Job.
Note: To ensure that the job was sent to the queue, wait for the job submission confirmation
message to appear before you close this page.
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Selecting Copy Settings ................................................................................................................................................... 100
6

Copying

This chapter includes:
Basic Copying ........................................................................................................................................................................ 98
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Copying

Basic Copying

1. To clear previous settings, press the yellow Clear All button on the control panel.
2. Load your original documents:
Use the document glass for single pages or paper that cannot be fed using the document
feeder. Place the first page of the document face down, in the top left corner of the document glass.
Use the document feeder for multiple or single pages. Remove any staples and paper clips from
the pages and place them face up in the document feeder.
3. Press the Services Home button, then touch Copy.
4. Use the alphanumeric keypad on the control panel to enter the number of copies. The number of
copies appears in the upper right corner of the touch screen.
Note: To correct the number of copies entered using the alphanumeric keypad, press the C button,
then re-enter the number.
5. Change the copy settings as needed. For details, see Selecting Copy Settings on page 100.
6. Press the green Start button.
Notes:
To pause or cancel a copy job, press the red Stop button on the control panel.
To interrupt a copy job, press the Interrupt button on the control panel.
On the touch screen, touch Resume Scanning to continue the job, or Cancel Scanning to cancel
the job completely.

Document Glass

Lift the document feeder cover and place the
first page face down in the upper left corner of the document glass.
Align the originals to the matching paper size
printed on the edge of the glass.
The document glass accepts paper sizes up to
297 x 432 mm (11.7 x 17 in.).
The document glass automatically detects
standard paper sizes.
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Document Feeder

Insert originals face up, with page one on top.
The confirmation indicator illuminates
when you load the originals correctly.
Adjust the paper guides so they fit against
the originals.
The document feeder automatically detects
standard paper sizes.
WorkCentre 7830/7835 Multifunction Printer:
The document feeder accepts paper
weights 38–128 g/m² for 1-sided pages, and 50–128 g/m² for 2-sided pages.
The document feeder accepts paper sizes
from 85 x 125 mm (3.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.) for 1-sided pages, and 110 x 125 (4.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.) for 2-sided pages.
The maximum document feeder capacity is
approximately 110 sheets of 80 g/m² paper.
WorkCentre 7845/7855 Multifunction Printer:
The document feeder accepts paper
weights 38–128 g/m².
The document feeder accepts paper sizes
from 85 x 125 mm (3.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.).
The maximum document feeder capacity is
approximately 130 sheets of 80 g/m² paper.
Copying
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Copying
Advanced Copying ............................................................................................................................................................. 121

Selecting Copy Settings

This section includes:
Basic Settings ....................................................................................................................................................................... 101
Image-Quality Settings ................................................................................................................................................... 104
Layout Settings ................................................................................................................................................................... 107
Output Format Settings .................................................................................................................................................. 110
ID Card Copying ................................................................................................................................................................. 117
100 WorkCentre 7800 Series Multifunction Printer User Guide
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