Xerox WorkCentre 7830, WorkCentre 7835, WorkCentre 7845, WorkCentre 7855 User Guide
Xerox® WorkCentre® 7800 Series
Color Multifunction Printer
Xerox
®
ConnectKey® 1.5 Technology
User Guide
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Document version 1.1: February 2013
Contents
1 Safety 11
Notices and Safety ........................................................................................................................................................... 12
General Guidelines ................................................................................................................................................... 12
Electrical Safety ................................................................................................................................................................. 13
Power Cord .................................................................................................................................................................. 13
Emergency Turn Off ................................................................................................................................................ 14
Telephone Line Cord................................................................................................................................................ 14
Operational Safety ........................................................................................................................................................... 15
Printer Location ......................................................................................................................................................... 15
Operational Guidelines ........................................................................................................................................... 15
Printer Supplies .......................................................................................................................................................... 16
Ozone Release ............................................................................................................................................................ 16
Maintenance Safety ........................................................................................................................................................ 17
Printer Symbols .................................................................................................................................................................. 18
Environmental, Health, and Safety Contact Information ............................................................................... 19
2 Features 21
Parts of the Printer ........................................................................................................................................................... 22
Left Front View .......................................................................................................................................................... 22
Left Rear View ............................................................................................................................................................ 23
Internal Components .............................................................................................................................................. 23
Document Feeder ..................................................................................................................................................... 24
Control Panel .............................................................................................................................................................. 24
Integrated Office Finisher..................................................................................................................................... 25
Office Finisher LX ...................................................................................................................................................... 26
Professional Finisher ................................................................................................................................................
Wireless Network Adapter .................................................................................................................................... 27
Information Pages ........................................................................................................................................................... 28
Printing the Configuration Report ..................................................................................................................... 28
Administration Features ................................................................................................................................................ 29
Accessing the Printer ............................................................................................................................................... 29
CentreWare Internet Services ............................................................................................................................. 31
Finding the IP Address of the Printer ............................................................................................................... 32
Automatic Data Collection ................................................................................................................................... 32
Billing and Usage Information ........................................................................................................................... 32
More Information ............................................................................................................................................................. 33
Welcome Center ........................................................................................................................................................ 34
27
3 Installation and Setup 35
Installation and Setup Overview ................................................................................................................................ 36
Physically Connecting the Printer to the Network ...................................................................................... 36
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Connecting to a Telephone Line ........................................................................................................................ 36
Turning the Printer On and Off ........................................................................................................................... 37
Initial Printer Setup .................................................................................................................................................. 38
USB Cover .................................................................................................................................................................... 39
Optimizing Printer Performance ......................................................................................................................... 39
Modifying General Settings ......................................................................................................................................... 40
Setting Energy Saver Mode .................................................................................................................................. 40
Setting the Date and Time at the Control Panel ........................................................................................ 41
Installing the Software ................................................................................................................................................... 42
Operating System Requirements ....................................................................................................................... 42
Installing Drivers and Utilities for Windows .................................................................................................. 42
Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later .................................... 43
Installing Drivers and Utilities for UNIX and Linux .................................................................................... 44
Other Drivers ............................................................................................................................................................... 45
4 Paper and Media 47
Supported Paper ................................................................................................................................................................ 48
Recommended Media ............................................................................................................................................. 48
Ordering Paper ........................................................................................................................................................... 48
General Paper Loading Guidelines .................................................................................................................... 48
Paper That Can Damage Your Printer ............................................................................................................. 49
Paper Storage Guidelines ...................................................................................................................................... 49
Supported Paper Types and Weights ............................................................................................................... 50
Supported Standard Paper Sizes ........................................................................................................................ 50
Supported Paper Sizes and Weights for Automatic 2-Sided Printing ................................................. 51
Supported Paper Sizes for the Envelope Tray ............................................................................................... 52
Supported Custom Paper Sizes ...........................................................................................................................
Loading Paper .................................................................................................................................................................... 53
Loading Paper in Trays 1–4 .................................................................................................................................. 53
Setting the Guide Locks in the 500-Sheet Adjustable Trays .................................................................. 56
Changing Paper Size, Type, and Color ............................................................................................................. 57
Loading Paper in Trays 3 and 4 of the Tandem Tray Module ............................................................... 58
Loading Paper in Tray 5 (Bypass Tray) ............................................................................................................ 59
Loading Paper in Tray 6 (High-Capacity Feeder) ........................................................................................ 60
Configuring Tray 6 in the High-Capacity Feeder ........................................................................................ 62
Printing on Special Paper............................................................................................................................................... 63
Envelopes ..................................................................................................................................................................... 63
Labels ............................................................................................................................................................................. 65
Glossy Cardstock ....................................................................................................................................................... 69
Transparencies ........................................................................................................................................................... 70
52
5 Printing 71
Printing Overview .............................................................................................................................................................. 72
Selecting Printing Options............................................................................................................................................. 73
Print Driver Help ........................................................................................................................................................ 73
Windows Printing Options .................................................................................................................................... 74
Macintosh Printing Options .................................................................................................................................. 75
Managing Jobs................................................................................................................................................................... 77
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Managing Jobs at the Control Panel ................................................................................................................ 77
Managing Secure and Held Print Jobs ............................................................................................................. 78
Managing Jobs in CentreWare Internet Services ....................................................................................... 79
Printing Features ............................................................................................................................................................... 80
Printing on Both Sides of the Paper .................................................................................................................. 80
Selecting Paper Options for Printing ................................................................................................................ 81
Printing Multiple Pages to a Single Sheet ...................................................................................................... 81
Printing Booklets ....................................................................................................................................................... 82
Using Image Options .............................................................................................................................................. 82
Printing Cover Pages ............................................................................................................................................... 83
Printing Insert Pages ............................................................................................................................................... 83
Printing Exception Pages ....................................................................................................................................... 84
Scaling ........................................................................................................................................................................... 85
Printing Watermarks ............................................................................................................................................... 86
Printing Mirror Images ........................................................................................................................................... 87
Creating and Saving Custom Sizes .................................................................................................................... 87
Selecting Job Completion Notification for Windows ................................................................................ 88
Printing Special Job Types ............................................................................................................................................ 89
Secure Print ................................................................................................................................................................. 89
Sample Set ................................................................................................................................................................... 90
Delay Print ................................................................................................................................................................... 91
Saved Job ..................................................................................................................................................................... 91
Held Print Jobs.................................................................................................................................................................... 94
Releasing Held Print Jobs ...................................................................................................................................... 94
Print From.............................................................................................................................................................................
Printing from a USB Flash Drive ......................................................................................................................... 95
Printing from Saved Jobs ....................................................................................................................................... 95
Printing from Mailbox ............................................................................................................................................. 96
Printing from CentreWare Internet Services ................................................................................................. 96
95
6 Copying 97
Basic Copying ..................................................................................................................................................................... 98
Document Glass ........................................................................................................................................................ 98
Document Feeder ..................................................................................................................................................... 99
Selecting Copy Settings ............................................................................................................................................... 100
Basic Settings ........................................................................................................................................................... 101
Image-Quality Settings ........................................................................................................................................ 104
Layout Settings ........................................................................................................................................................ 107
Output Format Settings ....................................................................................................................................... 110
ID Card Copying ...................................................................................................................................................... 117
Advanced Copying ................................................................................................................................................. 121
7 Scanning 123
Basic Scanning ................................................................................................................................................................. 124
Document Glass ...................................................................................................................................................... 125
Document Feeder ................................................................................................................................................... 125
Scanning to a Folder ...................................................................................................................................................... 126
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Scanning to the Public Folder ............................................................................................................................ 126
Scanning to a Private Folder .............................................................................................................................. 127
Creating a Private Folder ..................................................................................................................................... 127
Retrieving Scan Files .............................................................................................................................................. 128
Scanning to Network File Repositories .................................................................................................................. 129
Scanning to a Predefined Network File Repository .................................................................................. 129
Adding a Scan Destination ................................................................................................................................. 130
Scanning to Your Home Directory ........................................................................................................................... 131
Setting Scan Options ..................................................................................................................................................... 132
Changing the Basic Scan Settings ................................................................................................................... 132
Selecting Advanced Settings ............................................................................................................................. 132
Selecting Layout Adjustments .......................................................................................................................... 134
Selecting Filing Options ....................................................................................................................................... 135
Building a Scan Job ................................................................................................................................................ 136
Scanning to a USB Flash Drive .................................................................................................................................. 137
Scanning to an Email Address ................................................................................................................................... 138
Sending a Scanned Image to an Email Address ....................................................................................... 138
Setting Email Options ........................................................................................................................................... 139
Scanning to a Destination .......................................................................................................................................... 140
Sending a Scanned Image to a Destination ............................................................................................... 140
8 Faxing 141
Basic Faxing ...................................................................................................................................................................... 142
Document Glass ...................................................................................................................................................... 143
Document Feeder ................................................................................................................................................... 143
Sending an Embedded Fax ......................................................................................................................................... 144
Selecting Fax Options ........................................................................................................................................... 146
Sending a Server Fax ..................................................................................................................................................... 154
Selecting Server Fax Options ............................................................................................................................. 155
Sending an Internet Fax .............................................................................................................................................. 158
Selecting Internet Fax Options ......................................................................................................................... 160
Sending a LAN Fax ......................................................................................................................................................... 164
Using the Address Book ............................................................................................................................................... 165
Adding an Individual Entry to the Device Address Book ....................................................................... 165
Editing an Individual Address Book Entry .................................................................................................... 167
Editing or Deleting Favorites in the Device Address Book .................................................................... 167
9 Maintenance 169
General Precautions ....................................................................................................................................................... 170
Cleaning the Printer ....................................................................................................................................................... 171
Cleaning the Document Glass and Document Cover .............................................................................. 171
Cleaning the Document Feed Rollers ............................................................................................................. 172
Cleaning the Second-Side Scanning Lens Assembly ................................................................................ 173
Cleaning the Printer Exterior .............................................................................................................................. 175
Cleaning the Printer Interior .............................................................................................................................. 176
Routine Maintenance ................................................................................................................................................... 178
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Replacing the Toner Cartridges ........................................................................................................................ 179
Replacing the Waste Toner Container .......................................................................................................... 180
Replacing the Drum Cartridges ........................................................................................................................ 183
Replacing the Transfer Belt Cleaner ............................................................................................................... 186
Replacing the Second Bias Transfer Roller................................................................................................... 188
Resetting Supply Life Counters ......................................................................................................................... 190
Replacing Staple Cartridges ............................................................................................................................... 191
Emptying the Hole Punch Waste Container ................................................................................................ 200
Billing and Usage Information ................................................................................................................................. 203
Ordering Supplies ............................................................................................................................................................ 204
Locating the Serial Number ............................................................................................................................... 204
Consumables ............................................................................................................................................................ 204
Routine Maintenance Items .............................................................................................................................. 204
Other Supplies .......................................................................................................................................................... 205
When to Order Supplies ....................................................................................................................................... 205
Viewing Printer Supply Status ........................................................................................................................... 206
Recycling Supplies .................................................................................................................................................. 206
Moving the Printer .......................................................................................................................................................... 207
10 Troubleshooting 209
General Troubleshooting ............................................................................................................................................. 210
Printer Has Two Power Switches ...................................................................................................................... 210
Restarting the Printer ............................................................................................................................................ 211
Printer Does Not Turn On .................................................................................................................................... 211
Printer Resets or Turns Off Frequently ........................................................................................................... 211
Printing Takes Too Long ...................................................................................................................................... 212
Document Fails to Print ....................................................................................................................................... 212
Document Prints from Wrong Tray ................................................................................................................. 213
Printer is Making Unusual Noises .................................................................................................................... 213
Automatic 2-Sided Printing Problems ............................................................................................................ 214
Date and Time Are Incorrect ............................................................................................................................. 214
Scanner Errors .......................................................................................................................................................... 215
Jams ...................................................................................................................................................................................... 216
Clearing Paper Jams .............................................................................................................................................. 217
Clearing Jams in the Office Finisher LX ......................................................................................................... 229
Clearing Jams in the Professional Finisher................................................................................................... 231
Minimizing Paper Jams ........................................................................................................................................ 241
Troubleshooting Paper Jams ............................................................................................................................. 242
Clearing Staple Jams ............................................................................................................................................. 245
Clearing Hole Punch Jams ................................................................................................................................... 254
Print-Quality Problems .................................................................................................................................................. 255
Controlling Print Quality ...................................................................................................................................... 255
Troubleshooting Print-Quality Problems ....................................................................................................... 258
Copy and Scan Problems ............................................................................................................................................. 263
Fax Problems..................................................................................................................................................................... 264
Problems Sending Faxes ...................................................................................................................................... 264
Problems Receiving Faxes ................................................................................................................................... 266
Getting Help ...................................................................................................................................................................... 267
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Contents
Control Panel Messages ....................................................................................................................................... 267
Using the Integrated Troubleshooting Tools ............................................................................................. 268
More Information ................................................................................................................................................... 271
A Specifications 273
Printer Configurations and Options ........................................................................................................................ 274
Standard Features .................................................................................................................................................. 274
Available Configurations ..................................................................................................................................... 275
Options and Upgrades ......................................................................................................................................... 275
Physical Specifications ................................................................................................................................................. 276
Base Configuration ................................................................................................................................................ 276
Configuration with Integrated Finisher ........................................................................................................ 276
Configuration with Office Finisher LX and Booklet Maker .................................................................... 276
Configuration with Professional Finisher ..................................................................................................... 276
Configuration with Professional Finisher and High-Capacity Feeder .............................................. 276
Clearance Requirements ...................................................................................................................................... 277
Environmental Specifications .................................................................................................................................... 280
Temperature ............................................................................................................................................................. 280
Relative Humidity ................................................................................................................................................... 280
Elevation ..................................................................................................................................................................... 280
Electrical Specifications ................................................................................................................................................ 281
ENERGY STAR Qualified Product ..................................................................................................................... 281
Performance Specifications ........................................................................................................................................ 282
Printing Resolution ................................................................................................................................................. 282
Print Speed ................................................................................................................................................................ 282
Environmental, Health, and Safety Contact Information ............................................................................. 283
B Regulatory Information 285
Basic Regulations ............................................................................................................................................................ 286
United States FCC Regulations ......................................................................................................................... 286
Canada ........................................................................................................................................................................ 287
European Union Radio Interference .............................................................................................................. 287
European Union Lot 4 Imaging Equipment Agreement Environmental Information .............. 287
Germany ..................................................................................................................................................................... 288
Turkey RoHS Regulation ...................................................................................................................................... 289
Regulatory Information for 2.4 GHz Wireless Network Adapter ........................................................ 289
Ozone Release .......................................................................................................................................................... 289
Copy Regulations ............................................................................................................................................................ 290
United States ............................................................................................................................................................ 290
Canada ........................................................................................................................................................................ 292
Other Countries ....................................................................................................................................................... 292
Fax Regulations ............................................................................................................................................................... 293
United States ............................................................................................................................................................ 293
Canada ........................................................................................................................................................................ 295
European Union ...................................................................................................................................................... 295
New Zealand ............................................................................................................................................................. 296
Product Safety Certification ....................................................................................................................................... 297
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Material Safety Data Sheets...................................................................................................................................... 298
C Recycling and Disposal 299
All Countries ...................................................................................................................................................................... 300
North America .................................................................................................................................................................. 301
European Union ............................................................................................................................................................... 302
Domestic/Household Environment ................................................................................................................. 302
Professional/Business Environment ................................................................................................................ 302
Collection and Disposal of Equipment and Batteries .............................................................................. 303
Battery Symbol Note ............................................................................................................................................. 303
Battery Removal ...................................................................................................................................................... 303
Other Countries ............................................................................................................................................................... 304
WorkCentre 7800 Series Multifunction Printer 9
User Guide
1
Safety
This chapter includes:
• Notices and Safety .............................................................................................................................................................. 12
• Electrical Safety .................................................................................................................................................................... 13
• Operational Safety .............................................................................................................................................................. 15
• Maintenance Safety ........................................................................................................................................................... 17
• Printer Symbols ..................................................................................................................................................................... 18
• Environmental, Health, and Safety Contact Information .................................................................................. 19
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your Xerox
printer.
WorkCentre 7800 Series Multifunction Printer 11
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Safety
Notices and Safety
Please read the following instructions carefully before operating your printer. Refer to these instructions
to ensure the continued safe operation of your printer.
®
Your Xerox
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. Please contact your Xerox representative for
more information.
General Guidelines
printer and supplies are designed and tested to meet strict safety requirements. These
®
WARNINGS:
• Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing optional
equipment. Except for user-installable options, there are no parts that you can maintain or
service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
12 WorkCentre 7800 Series Multifunction Printer
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Safety
Electrical Safety
Please read the following instructions carefully before operating your printer. Refer to these instructions
to ensure the continued safe operation of your printer.
®
Your Xerox
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. Please contact your Xerox representative for
more information.
Power Cord
printer and supplies are designed and tested to meet strict safety requirements. These
®
• Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.
Electrical products can be hazardous if misused.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.
• Do not place objects on the power cord.
• Replace the power cord if it becomes frayed or worn.
• Do not unplug or plug the power cord while the printer is turned on.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
• The electrical outlet must be near the printer and must be easily accessible.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
For details, see Turning the Printer On and Off on page 37.
WorkCentre 7800 Series Multifunction Printer 13
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Safety
Emergency Turn Off
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
Telephone Line Cord
WARNING: To reduce the risk of fire, use only No. 26 American Wire Gauge (AWG) or larger
telecommunication line cord.
14 WorkCentre 7800 Series Multifunction Printer
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Safety
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Printer Location
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the weight
of the printer. To find the weight for your printer configuration, see Physical Specifications on page
276.
• Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
• Do not place the printer in locations susceptible to vibrations.
• For optimum performance, use the printer at elevations recommended in Elevation on page 280.
Operational Guidelines
• Do not remove the paper source tray that you selected using either the print driver or control panel
while the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
• Ensure that the rear right cover is attached. Open this cover when connecting an interface cable.
WorkCentre 7800 Series Multifunction Printer 15
User Guide
Safety
Printer Supplies
• Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
• Store all supplies in accordance with the instructions given on the package or container.
• Keep all supplies away from the reach of children.
• Never burn supplies.
• When handling supplies, avoid skin or eye contact. Eye contact can cause irritation and
inflammation. Do not attempt to disassemble supplies, which can increase the risk of skin or eye
contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Please contact your Xerox representative for details.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
16 WorkCentre 7800 Series Multifunction Printer
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Safety
Maintenance Safety
• Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
• Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
• Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to www.xerox.com/gwa.
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Safety
Printer Symbols
Symbol Description
Warning or Caution:
Ignoring this warning could cause serious injury or even death.
Ignoring this caution could cause injury or damage to property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Do not burn the waste toner container.
Do not expose the drum cartridge to light for more than 10 minutes.
Do not touch the drum cartridge.
Hot surface. Wait the indicated time before handling.
Warning:
Moving parts. Use caution to avoid personal injury.
18 WorkCentre 7800 Series Multifunction Printer
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Safety
Environmental, Health, and Safety Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States: 1-800 828-6571
Canada: 1-800 828-6571
Europe: +44 1707 353 434
For product safety information in the United States, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.
WorkCentre 7800 Series Multifunction Printer 19
User Guide
• More Information ................................................................................................................................................................ 33
2
Features
This chapter includes:
• Parts of the Printer............................................................................................................................................................... 22
• Information Pages .............................................................................................................................................................. 28
• Administration Features ................................................................................................................................................... 29
WorkCentre 7800 Series Multifunction Printer 21
User Guide
Features
• Wireless Network Adapter ................................................................................................................................................ 27
Parts of the Printer
This section includes:
• Left Front View ...................................................................................................................................................................... 22
• Left Rear View ....................................................................................................................................................................... 23
• Internal Components ......................................................................................................................................................... 23
• Document Feeder ................................................................................................................................................................ 24
• Control Panel .......................................................................................................................................................................... 24
• Integrated Office Finisher ................................................................................................................................................ 25
• Office Finisher LX ................................................................................................................................................................. 26
• Professional Finisher ........................................................................................................................................................... 27
Left Front View
1. Leveler Foot
2. Tray 5
3. Left Tray
4. USB Port
5. Document Cover
6. Document Glass
7. Control Panel
8. Center Output Tray
9. Center Bottom Tray
10. Secondary Power Switch
11. Front Door
12. Tray 1 and optional Trays 2–4
13. Locking Casters
22 WorkCentre 7800 Series Multifunction Printer
User Guide
Left Rear View
8. USB Memory Port, for service only
1. Circuit Breaker
2. Rear Right Cover
3. USB Memory Card Connections
4. USB Port, Type A
5. USB Port, Type B
6. Status Indicator
7. Side 2 Scan Cable
Features
9. Ethernet Connection
10. Foreign Device Interface
11. Fax Connections (optional)
12. Door D Release Lever
13. Door A Release Lever
14. Door B Release Lever
15. Door C Release Lever
Notes:
• The side 2 scan cable is present only on specific printer models.
• Ensure that the rear right cover is attached. Open this cover when connecting an interface
cable.
Internal Components
1. Second Bias Transfer Roller
2. Fuser Assembly
3. Drum Cartridge Release Lever
4. Toner Cartridges
5. Main Power Switch
6. Transfer Belt Cleaner
7. Waste Container
8. Drum Cartridges
9. Drum Cartridge Cover
WorkCentre 7800 Series Multifunction Printer 23
User Guide
Features
Document Feeder
1. Confirmation Indicator
2. Top Cover
3. Document Guides
4. Document Feeder Tray
Control Panel
5. Document Output Tray
6. CVT Glass
7. Document Glass
The control panel consists of the touch screen, USB port, and buttons you press to control the functions
available on the printer. The control panel:
• Displays the current operating status of the printer.
• Provides access to copy, print, scan, and fax features.
• Provides access to information pages.
• Prompts you to load paper, replace supplies, and clear jams.
• Displays errors and warnings.
• Connects to a USB Flash drive for scan and print access.
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Features
1. Machine Status displays the status of the printer on the touch screen.
2. Job Status displays lists of the active or completed jobs on the touch screen.
3. Services returns to the active service from the Job Status or Machine Status screens, or to a preset
service.
4. USB Port provides USB Flash drive connection for storage use in Scan to USB and Print from USB
functions.
5. Services Home provides access to printer features, such as copy, scan, and fax, on the touch screen.
6. Touch Screen displays information, and provides access to printer functions.
7. Log In/Out provides access to password-protected features.
8. Help displays information about the current selection on the touch screen.
9. Language changes the touch screen language and keyboard settings.
10. Energy Saver enters and exits the low-power mode.
11. Interrupt Print pauses the current job to run a more urgent print, copy, or fax job.
12. Clear All clears previous and changed settings for the current selection. Press twice to reset all
features to their default settings, and clear existing scans.
13. Stop temporarily stops the current job. Follow the onscreen instructions to cancel or resume your
job.
14. Start starts the selected copy, scan, fax, or Print From job, such as Print from USB.
15. Alphanumeric keypad enters alphanumeric information.
16. C (clear) deletes numeric values or the last digit entered using the alphanumeric keys.
17. Dial Pause inserts a pause in a telephone number when transmitting a fax.
Integrated Office Finisher
1. Staple Cartridge
2. Finisher Front Door
3. Finisher Top Cover
4. Center Tray
5. Integrated Office Finisher
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Features
Office Finisher LX
1. Front Transport Cover
2. Hole Punch Waste Container (optional)
3. Hole Punch Unit (optional)
4. Center Tray
5. Right Tray Attachment
6. Booklet Maker (optional)
7. Booklet Maker Side Cover (optional)
8. Booklet Maker Staple Cartridge (optional)
9. Finisher Top Cover
10. Right Tray
11. Creaser Unit (optional)
12. Staple Cartridge
13. Finisher Front Cover
14. Office Finisher LX
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Professional Finisher
5. Right Middle Tray
1. Center Tray
2. Finisher Front Cover
3. Right Top Tray
4. Exit Cover
Features
6. Staple Cartridge
7. Booklet Maker Bin
8. Booklet Staple Unit
9. Booklet Maker Unit
Wireless Network Adapter
The wireless network adapter is a USB device that transfers data between the printer and a wireless local
area network (LAN). The wireless network adapter supports common wireless security protocols, such as
WEP, WPA, WPA2, and 802.1X standard port-based network access control.
®
The wireless network adapter allows multiple users on a wireless LAN to print to and scan from Xerox
printers. The wireless network adapter also supports printers that include network scan and fax features.
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Features
Information Pages
Your printer has a printable set of information pages stored on its internal hard drive. Information pages
include configuration and font information, demonstration pages, and more.
1. At the printer control panel, press the Machine Status button.
2. On the Machine Information tab, touch Information Pages, then touch the desired information
page.
3. Touch Print.
Note: Information pages can also be printed from CentreWare Internet Services.
Printing the Configuration Report
1. At the printer control panel, press the Machine Status button.
2. On the Machine Information tab, touch Information Pages > Configuration Report > Print.
3. Touch Close after the report prints.
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Features
• Billing and Usage Information ....................................................................................................................................... 32
Administration Features
This section includes:
• Accessing the Printer .......................................................................................................................................................... 29
• CentreWare Internet Services......................................................................................................................................... 31
• Finding the IP Address of the Printer .......................................................................................................................... 32
• Automatic Data Collection .............................................................................................................................................. 32
For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs.
Accessing the Printer
The system administrator can set access rights on the printer to ensure that unauthorized users cannot
access the printer. If the system administrator configures authentication and authorization, users require
a login and password to access some or all of the features of the printer. The administrator can also
configure accounting to require an accounting code to access tracked features.
Authentication
Authentication is the process of confirming your identity. When the system administrator enables
authentication, the printer compares the information that you provide to another source of information,
such as an LDAP directory. The information can be a user name and password, or the information stored
on a magnetic or proximity ID card. If the information is valid, you are considered an authenticated user.
The system administrator can set permissions so that authentication is required when accessing features
at the control panel, in CentreWare Internet Services, or in the print driver.
If the administrator configures local or network authentication, you identify yourself by typing your user
name and password at the control panel or in CentreWare Internet Services. If the administrator
configures card reader authentication, you identify yourself by swiping a magnetic or proximity card at
the control panel and typing a passcode.
Note: The system administrator can allow you to type your user name and password when Smart
Card authentication is the primary authentication method. If the administrator configures an
alternative authentication method, and you misplace your card, you can still access the printer.
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User Guide
Features
Authorization
Authorization is the function of specifying the features that you are allowed to access, and the process
of approving or disapproving your access. The system administrator can configure the printer to allow
you to access the printer, but restrict your access to certain features, tools, and services. For example, the
printer can allow you access to copying but restrict your access to color printing. The system
administrator can also control your access to features at specific times during the day. For example, the
system administrator can restrict a group of users from printing during peak business hours. If you
attempt to print using a restricted method or during a restricted time, the job does not print. Instead, the
printer prints an error page and the job appears with an error message in the Job Status lists.
Where the system administrator stores the authorization information determines the authorization type.
• Local authorization stores the login information on the printer in the user Information Database.
• Network authorization stores the login information in an external database, such as an LDAP
directory.
The system administrator sets authorization permissions. To set or edit user permissions for access to
printer features, you must log in as the administrator.
Accounting
Accounting monitors the print, copy, scan, and fax impressions produced and who produces them.
The system administrator must create user accounts and enable the accounting feature. When
accounting is enabled, you must log in to the printer before accessing services. You must also provide
your account details in the print driver before printing documents from a computer. The system
administrator can set limits to restrict the total number of jobs by type that a user can produce. The
administrator can also generate reports listing usage data for individual users and groups.
For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs.
Logging In
Logging in is the process by which you identify yourself to the printer for authentication. If
authentication is set, to access printer features, you log in with your user credentials.
Logging In at the Control Panel
1. At the control panel, either press Log In/Out or touch Guest.
2. If an administrator has configured more than one authentication server, select your domain, realm,
or tree.
a. Touch Domain, Realm, or Tree.
b. From the list, touch your domain, realm, or tree.
c. Touch Save.
3. Type your user name, then touch Next.
4. Type your password, then touch Done.
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