Xerox Versant 2100 Press Quick Start Guide
System Software Version 100.21.44
Book Version 3.0
September 2015
702P02816
Xerox
®
Versant
®
Quick Start Guide
2100 Press
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BR4005
Table of Contents
1 Product Overview.......................................................................................1-1
Press Overview.......................................................................................................................1-1
Print Server Overview..........................................................................................................1-1
Press Components...............................................................................................................1-2
Locating the Press Serial Number....................................................................1-3
Control Panel............................................................................................................1-4
Energy Saver Mode.............................................................................................................1-5
Low Power Mode.....................................................................................................1-6
Sleep Mode...............................................................................................................1-6
Exiting Power Saver Mode...................................................................................1-6
Power On/Off.........................................................................................................................1-6
The Power Switches...............................................................................................1-6
Power On / Off the Press......................................................................................1-7
Feeding and Finishing Devices.......................................................................................1-7
Calling for Service................................................................................................................1-8
2 Stock Library Manager............................................................................2-1
Desktop Shortcuts................................................................................................................2-2
3 Where to Find Help...................................................................................3-1
Diagnostic Tool.....................................................................................................................3-1
Help on the Xerox Web Site.............................................................................................3-1
Print Server Customer Documentation.......................................................................3-2
4 Paper and Other Media..........................................................................4-1
Loading Paper in Trays 1, 2, and 3................................................................................4-1
Loading Paper in the Bypass (Tray 5)..........................................................................4-2
Loading Paper in the OHCF (Trays 6 and 7)..............................................................4-3
5 Maintenance...............................................................................................5-1
Ordering Supplies.................................................................................................................5-1
Replacing Consumable Supplies....................................................................................5-2
Replacing the Bypass Tray Feed Rolls for the OHCF (Trays 6 and
7).........................................................................................................................5-2
Replacing the Feed Rolls for the OHCF (Trays 6 and 7)...........................5-4
Replacing a Dry Ink / Toner Cartridge............................................................5-8
Replacing the Dry Ink / Toner Waste Bottle.................................................5-9
Replacing a Drum Cartridge............................................................................5-10
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Table of Contents
Replacing the Suction Filter.............................................................................5-13
Removing the Fuser Module............................................................................5-15
Replacing the Stripper Finger Assembly........................................5-19
Replacing the Pressure Roll Assembly............................................5-19
Replacing the Pressure Roll Cleaning Pad Assembly................5-20
Installing the Fuser Module.............................................................................5-21
Extending Fuser Life..............................................................................5-23
Changing the Fuser Width ID ..........................................................5-24
6 Paper Jams...................................................................................................6-1
Information about Paper Jams......................................................................................6-1
Paper Jams Inside the Press............................................................................................6-2
Clearing Jams in Transfer Drawer (Area 2)...................................................6-2
Clearing Jams in the Output Module (Areas 3, 4 and 5)........................6-4
Paper Jams in Trays 1-3.....................................................................................................6-6
Paper Jams When the Bypass is Installed on Trays 6 and 7...............................6-7
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Quick Start Guide
1
Product Overview
Press Overview
The Xerox®Versant®2100 Press is a full color / black and white, auto-duplex press that
operates at a speed of 100 prints per minute (when printing on 8.5 x 11 inch / A4 paper).
The system configuration consists of the Oversized High Capacity Feeder (OHCF / Trays
6 and 7), the print engine with internal feeding trays (Trays 1-3), and an embedded
Control Panel and touch screen (the user interface). A print server is also part of the
configuration, which includes the Stock Library Manager application used for stock and
tray setup and print job submission. An Offset Catch Tray can be attached to the print
engine or various optional inline finishing devices with the Interface Module are offered.
Print Server Overview
The print server networked with your press accepts, processes, and manages document
files for job submission to the press.
One of two print servers may be used with your press:
• Xerox®FreeFlow®Print Server
• Xerox®EX Print Server, Powered by Fiery
The print server contains the Stock Library Manager application. Refer to the Stock
Library Manager > Help for information on how to set up stocks, custom profiles, and
paper trays used by the press.
Note
For detailed information on your specific print server, refer to the customer
documentation that was delivered with it.
Quick Start Guide
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Product Overview
Press Components
1 Oversized High Capacity Feeder (OHCF / Trays 6 and 7)
One OHCF is part of the configuration. The feeder includes two drawers (Trays 6 and
7) that hold 2,000 sheets each. The right portion of the feeder is the J Transport area.
2 Bypass Tray
An optional Bypass tray (Tray 5) can be installed on top of the OHCF to allow for
additional feeding options. Otherwise, the system does not come with this feeding
tray.
3 Print Engine
The press includes the 4 dry ink / toner and drum cartridges, transfer belt and fuser /
ROS system, Full Width Array calibration feature, decurler, registration and paper path,
and paper inverter.
4 Control Panel and Touch Screen
An embedded Control Panel on the top panel of the press consists of buttons, a touch
screen and a keypad for logging on / off, setting job features, printing reports, and
viewing supply, job and press status.
5 Dry Ink / Toner Cover
Open this cover to access and replace the dry ink / toner cartridges.
6 Left Front Door
Open this door to access the registration area and paper handling drawer to clear paper
jams. This area also includes the Transfer Drawer and Xerographic Drawer for replacing
customer replaceable units (CRUs).
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Product Overview
7 Center Front Door
Open this door to access the decurler area and fuser assembly.
8 Right Front Door
Open this Output Module door to access the exit / inverter area, the cooling belt and
full width array.
9 Paper Trays 1, 2, and 3
These internal trays of the print engine feed standard size paper.
10 Offset Catch Tray (OCT)
If there are no inline finishing devices attached to the system, the Offset Catch Tray
can be installed for holding print output.
11 Interface Module
12 High Capacity Stacker
The Interface Module and optional finishing devices, such as the High Capacity
Stacker, are not part of the base configuration.
When the Offset Catch Tray is removed, and any of the optional finishing devices are
attached, the Interface Module is required to provide decurling and paper height
adjustment between the print engine and the attached finishing device.
Locating the Press Serial Number
The press serial number can be accessed from either the press control panel or by locating
the serial number plate on the inside frame of the first feeder tray (Tray 1).
1. Press the Machine Status button on the press control panel.
2. From the Machine Status screen, ensure that the Machine Information tab is
displayed.
The press serial number is displayed under General Information.
3. If there is a loss of power and it is not possible to access the Machine Status screen,
the press serial number can also be found on the inside frame of the press near the
Paper Tray 1 drawer:
a) At the press, fully open Paper Tray 1.
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Product Overview
b) At the left of the feeder tray, on the press frame, locate the plate with the serial
number (SER#).
Control Panel
The embedded Control Panel on the press includes an LCD touch screen, keypad and
feature buttons. The touch screen displays instructions, faults, and informational
messages. Select the Control Panel buttons to log in, perform job setup functions, and
view job, press, and supply statuses.
1 Home button
Displays the main menu. Provides access to view the supplies and trays available on
the press and the status of consumables.
2 Tools button
Displays the Tools mode screen. For the operator, select the Tools icon to view billing
information and to perform press calibration such as Full Width Array color uniformity
adjustments.
3 Job Status button
Use to check the progress of active jobs and detailed information about completed
jobs or pending jobs. This area also allows you to delete a job (cancel printing) and to
pause jobs.
4 Machine Status button
Use to check the press configuration, the software version, the press billing meter and
counter information, and to access and print job history or error reports.
5 Touch Screen
Directly touch the screen to select and set features. Displays instructional and
informational messages, fault clearance procedures and general press information.
6 Log In / Out button
Use to log in and out of Administrator mode or Authentication mode with user ID and
password.
7 Language button
Use to select a different language for the touch screen options.
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Product Overview
8 Power Saver button
Use this button if the press has been inactive and the touch screen is dark (system is
in Energy Saver mode). This button manually exits the system from Energy Saver mode;
it does not place the press in Energy Save mode.
9 Numeric Keypad
Use to enter alphanumeric characters. The ‘C’ Cancel Entry cancels the previous entry
made on the numeric keypad.
10 Clear All button
Use this button to return all selections to the same state as when the press was powered
on. Press once to clear a current entry. Press twice to return to default settings.
11 Stop button
Press to stop and pause the print job in progress.
12 Cancel Entry button
Use this button to cancel the previous entry made on the numeric keypad.
13 Start button
Press to start and print a selected report from the print engine. Also used by the
Customer Service Engineer during diagnostic routine procedures.
14 Press Status Lights
The three indicator lights that identify: data transmission in progress, the press is
experiencing an error, and main power is on.
Energy Saver Mode
The Energy Saver feature allows the press to enter a reduced power consumption mode
when all print jobs have completed and there are no jobs currently processing. There
are two energy saving modes: Low Power and Sleep.
By default, the press automatically enters the Low Power mode after 15 minutes of
inactivity. After 60 minutes of inactivity, the press then enters Sleep mode. These time
intervals for both modes can be changed by the system administrator.
Here are two examples:
• If Low Power Mode is set to 15 minutes and Sleep Mode is set to 60 minutes, Sleep
Mode activates after 60 minutes of total inactivity, not 60 minutes after Low Power
Mode begins.
• If Low Power Mode is set to 15 minutes and Sleep Mode is set to 20 minutes, Sleep
Mode activates 5 minutes after Low Power Mode begins.
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Product Overview
Low Power Mode
In this mode, the power to the Control Panel and fuser unit is lowered to save power.
The display goes out and the Energy Saver button on the Control Panel lights. To use
the press, select the Energy Saver button. The Energy Saver button is no longer lit,
indicating that the Energy Saver feature is canceled.
Sleep Mode
In this mode, the power is lowered more than in the Low Power mode. The display goes
out and the Energy Saver button on the Control Panel lights. To use the press, select the
Energy Saver button. The Energy Saver button is no longer lit, indicating that the Energy
Saver feature is canceled.
Exiting Power Saver Mode
The press exits Power Saver mode either by pressing the Power Saver button on the
press Control Panel or when receiving print data for an incoming job to be printed.
Power On/Off
The Power Switches
There are three power switches involved with the press:
• The Breaker switch located at the rear of the press. Initially check to make sure this
switch is set to On when the press is shipped.
• The Main Power switch located inside the Center Front Door. This switch is used
mainly by the Xerox Service Representative when servicing the press. In rare problem
solving cases, you may be directed to power off the press with this switch.
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Quick Start Guide
Product Overview
• The Power On / Off button located on the right side of the Control Panel. This button
is the primary way for you to switch on or off the press. It is used by the operator as
workflow requires.
Use the Power On / Off button to power ON or power OFF the press.
Important
Always use the Power On / Off button first, and then power off the Main Power Switch.
Power On / Off the Press
To switch on the press:
• Check that the Main Power switch behind the Center Front Door is On and then press
the Power On / Off button on top of the print engine to the ON position. The Ready
Indicator light displays green.
A screen message advises of a short wait while the fuser warms up and the press runs
a system check. You can set features for a job during this time and the printing process
will start automatically when the press is ready.
To switch off the press:
• Press the Power On / Off button on the print engine.
Note
Allow the press to remain off for a minimum of 10 seconds before switching on the
power again.
Feeding and Finishing Devices
Available with your press is a variety of optional feeding and finishing devices.
Note
Refer to the User Guide or go www.xerox.com for more information on the optional
feeding and finishing devices.
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Product Overview
Calling for Service
1. Record any displayed fault codes.
2. Record the press serial number. To access, select the Machine Status button at the
press Control Panel. From the Machine Status screen, select the Machine Information
tab to view the serial number listed. If the serial number is not displayed, open the
press Paper Tray 1 drawer and locate the serial number plate on the left side of the
frame (SER #).
3. If output quality is a problem, take a sample as a reference to assist you in describing
the problem over the telephone when answering the questions from the customer
support operator about the defects.
4. If possible, use a phone near the press when calling for assistance. Follow the
instructions provided by the operator.
5. For system support, user help, and service support, call the appropriate number. For
the specific number in your area, go to www.xerox.com and select the Support link.
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Quick Start Guide
2
Stock Library Manager
The Stock Library Manager is an application that is loaded onto the print server, and
it is used to manage the stocks and trays for your press.
Important
Access the Stock Library Manager application on the print server; it cannot be accessed
from the press.
Use the Stock Library Manager application to:
1. Log on/off as Administrator
2. Change the language that is displayed on the Stock Library Manager application
3. Manage profiles that are associated with stocks (including creating, editing, and
deleting profiles); profiles include alignment, folder adjustment (optional), and
third-party finishing devices (optional)
4. Manage stocks that the press uses, including assigning specific stocks to feeder
trays, and adding, copying, editing, creating, and deleting stocks from the Stock
Library list
5. Choose specific System Settings options associated with stocks and feeder trays.
The System Settings feature is available only when logged on as Administrator
6. View tray properties, assign a specific stock to a tray, and set a variety of parameters
for that assigned stock
Note
For detailed information on the Stock Library Manager application and how to use it,
go the print server and from the Stock Library Manager main window, select Help in
the upper left corner of the window.
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Stock Library Manager
Desktop Shortcuts
Two desktop / shortcut icons are provided on the print server for easy and quick access
to the Stock Library Manager application and to the customized Stock Library list. During
the installation of the Stock Library Manager application, two icons are created on the
print server's desktop. These icons are shortcuts to the following items:
• Stock Library Manager application: This shortcut icon allows the user to quickly and
easily open and start the application (if it is not already running)
• Stock Library Manager Profiles folder: This shortcut icon displays as a folder on the
print server's desktop and allows the user to access the customized Stock Library list.
To use the desktop shortcuts, perform the following steps:
1. Acess the desktop of the print server.
2. Locate the two icons (Stock Library Manager application and Stock Library Manager
Profiles).
3. To open / access either the Stock Library Manager application or the Stock Library
Manager Profiles folder, double click on the desired icon.
Depending on which icon is selected, either the Stock Library Manager application
opens or the folder containing the Stock Library list opens.
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Where to Find Help
Diagnostic Tool
A Customer Diagnostic Tool CD is provided with your system. It provides you with the
information needed to identify and resolve image quality issues or faults the press may
be experiencing, and includes the procedures on how to replace customer-accessible
press components.
This tool is the first step you can use in isolating a problem or specific fault code and
the resolution associated with it.
Help on the Xerox Web Site
For technical product support, Xerox supplies, customer documentation, and answers to
frequently-asked questions, go to www.xerox.com. You will find the latest documentation
and the knowledge base under Support & Drivers. Use the Contact link for specific
contact information / telephone numbers in your area.
Note
Be sure to periodically check this website for the latest information on your product.
It may be helpful to know your press serial number before calling for support. The press
serial number is shown on the Machine Information tab: Machine Status > Machine
Information.
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Where to Find Help
Print Server Customer Documentation
• The FreeFlow Print Server features are documented in the Online Help system from
the Help menu shown on the main print server window. Additional FreeFlow Print
Server user documentation can be found at www.xerox.com.
• The EFI Print Server Help menu on the Command WorkStation window is designed
to provide information on specific work flows when using the Command WorkStation.
Additional user documentation supplied by EFI is available to you from www.xerox.com
under the Support and Drivers link.
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Paper and Other Media
Loading Paper in Trays 1, 2, and 3
From the Stock Library Manager on the print server, set the stock type, weight and size
settings for the tray. At the press, check that the stock loaded in the paper tray matches
the paper tray attributes programmed.
Note
A paper jam may occur if a tray is opened while it is being used to feed stock.
1. Select the appropriate paper stock for your print job.
2. Pull out the tray slowly until it stops.
3. Open the ream of paper with the seam side facing up.
4. Fan the sheets before loading them into the tray.
5. Load and align the edge of the paper against the left edge of the tray.
Paper can be loaded either in the LEF / portrait or SEF / landscape direction.
6. Adjust the paper guides by pressing in the guide release and carefully moving the
Edge Guide until it lightly touches the edge of the material in the tray.
Do not load materials above the MAX line located on the rear Edge Guide.
7. Gently push in the tray until it comes to a stop.
Quick Start Guide
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