Xerox DOCUPRINT N2025, DOCUPRINT N3225, DOCUPRINT N2125B User Manual

The Xerox DocuPrint Network Laser Printers

Technical Information Guide

VERSION 4. 0.2

Copyright © 1999/2000 Xerox Corporation. All Rights Reserved.

Copyrig ht prot e ct io n cl aim ed inc ludes all forms of matte r s of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, materi a l g enerate d f rom the sof t ware programs which are displayed o n the screen such as st yles, templates, icons, screen displays, looks, etc.

XEROX®, The Document Company®, the stylized X, and DocuPrint are trademarks of Xerox Corporation or its subsidiaries.

Adobe® and PostScript® are trademarks of Adobe Systems Incorporated. PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company. IBM

is a trademark of International Business Machines Corporation. Microsoft, Microsoft Windows, Microsoft Word, MS, and MS-DOS are trademarks of Microsoft Corporation. Univers is a trademark of Linotype AG or its su b s idiaries . WordPerfect is a trad emark of WordPerfe c t Corporation. Centronics is a trademark of Centronics Corporation. Macintosh and TrueType are trademarks of Apple Computer, Incorporated. OnPage is a trademark of COMPUTER:applications, Inc. All other pro duct names are trademarks/traden a mes of their respec ti ve owners.

PCL, PCL 5e

printer contains an emulation of the Hewlett Packard PCL command language, recognizes HP PCL commands, and processes these commands in a manner comparable with Hewlett Packard LaserJet printer products.

and

PCL 6

are trademarks of Hewlett Packard Company. This

Notice

Specifi c a tio ns described i n this pub li cation are subject to chan ge without notice. Use of some features may be limited by your hardware or software configuration. Contact your dealer, Xerox, or Xerox Limited for details.

Contents

Contents................................................................................3

Chapter 1

Chapter 2

Introduction

Document Introduction........................................................1-2

Purpose of this Section......................................................1-2

Objective ......................................................................... 1-2

Requirements...................................................................1-2

How Can I Print This?..........................................................1-3

Other Inform ation Resources... ........................ .....................1-4

How Do I Proceed?..............................................................1-5

First Time PrinterSetup.....................................................1-5

Configuration of an Existing Printer...................................1-5

Connecting to You r N etw ork

Overview............................................................................. 2-3

Objective ......................................................................... 2-3

Requirements ................................................................... 2-3

Organization ...................................................................2-4

Quick Steps For Connection & Setup....................................2-5

Set An IP Address.................................................................2-6

............................................................

...................................

1-1

2-1

Static Addressing..............................................................2-7

Setting from the Control Panel 2-7 Setting from Win dow s Op erat i ng Sy st ems 2-9

Setting from Unix Operating Systems 2-11

Dynamic Addressing (RARP/BOOTP)...............................2-13

Dynamic Addressing

(DHCP)..........................................................................2-14

Setting a SUBNET MASK at the Control Panel.....................2-15

Setting from Windows or Unix Operating Systems........... 2-16

Setting up APPSOCKET ............................ ................ ..........2-17

Setting from Windows or Unix Operating Systems........... 2-18

: ❖ -3

Setting DEFAULT GATEWAY at the Control Panel ................2-19

Setting from Windows or Unix Operating Systems........... 2-20

Print the Configuration Sheet .............................................2-21

To prin t th e Configu rat ion Sheet fr om the Con t ro l P an el: 2-21 To Print the Configuration Sheet from the Xerox CentreDirect

External Print Server (External Ethernet Adapter).............2-22

Resetting the Printer..........................................................2-23

To Reset your printer from the Control Panel:..................2-23

To Reset your CentreDirect External P rint Server (External Ether-

net Adapter) .................. ................. ........................ .......2-23

To Reset your CentreDirect External P rint Server (External Ether-

net Adapter) to factory defaults......................................2-24

DIP Switch settings for your CentreDirect External Print Server

(External E th ern e t Ada pter)........ ........................ ............2-25

Where do I go from here?..................................................2-26

Chapter 3

Chapter 4

Novell NetWare Setup

Introduction ........................................................................3-2

Objective .........................................................................3-2

Requirements...................................................................3-2

NetWare 3.1X Print Server Setup NetWare 4.X/5.0 (NDS) Print

Server Setup........................................................................3-3

Setup with CentreWare DP...............................................3-3

Advanced Setup in Bindery Mode or for NDS (NetWare Direc-

tory Services) Network......................................................3-3

Netware (NDPS/NEPS) Novell Distributed Print Services™.3-4

NetWare Troubleshooting ....................................................3-5

Requirements...................................................................3-5

NetWare Troubleshooting Quick Check.............................3-6

Novell NetWare Troubleshooting Step-by-Step..................3-7

Novell NetWare Hardware Step-by-Step 3-7

Novell NetWare Software Step-by-St ep 3-9

Windows / Peer-to-Peer Network Setup

.............................................

...................

3-1

4-1

-4 ❖ DocuPri nt T ech nical I nfor matio n Gu ide

Overview.............................................................................4-3

Objective ......................................................................... 4-3

Requirements...................................................................4-3

Windows 95/98 Peer-to-Peer Network (NetBEUI).................4-4

For DocuPrint Ne t wor k ed Printers................................... ..4-4

Quick Install Steps 4-4 For CentreDirect External Print Server (External Ethernet Adapter)

4-7

Quick Install Steps 4-7

Windows 95/98 Peer-to-peer Network (Peer-ro-Peer IPP)....4-11

Requirements.................................................................4-11

Step-by-Step Setup (Peer-to-Peer)............. ... ................ ...4-11

Windows NT 4.0 Network.................................................4-12

Introduction...................................................................4-12

Preliminary Steps............................................................4-12

Quick Install Steps (TCP/IP Protocol)...............................4-13

Quick Install Steps (DLC/LLC Protocol)............................4-16

Quick Install Steps (AppleTalk Protocol)..........................4-18

Chapter 5

Windows Trou bleshooting.. ........................ ........................4-20

Requirements...................... ........................ ...................4-20

Windows (all versions) Quick Check................................4-20

Quick Check For CentreDirect External Print Server (External

Ethernet Adapter) (NetBEUI)...........................................4-22

Windows 95/98 Troubleshooting for DocuPrint Network Printers 4-23

Windows 95/98 For CentreDirect External Print Server (Exter-

nal Ethernet Adapter) (NetBEUI).....................................4-25

Windows NT 4.0 Troubleshooting (TCP/IP).....................4-26

Windows NT 4.0 Troubleshooting (DLC/LLC)..................4-28

Windows NT 4.0 Troubleshooting (AppleTalk)................4-30

Macintosh Netw ork S etup

Introduction ........................................................................ 5-2

.......................................

5-1

: ❖ -5

Objective ......................................................................... 5-2

Requirements...................................................................5-2

Quick Step Overview............................................................5-3

Macintos h Dri ve r In s t a llation....................... ........................5-4

Requirements............................. ........................ ..............5-4

Driver Installation for Macintosh System 7.0+...................5-4

Step-by-Step Setup (AppleTalk) ........................................5-5

Configuring EtherTalk at the Control Panel 5-5

Select ing the Pr inter from t h e Chooser 5 -6

Macintos h Tr oubleshootin g ......................... ........................5-8

Requirements............................. ........................ ..............5-8

Macintosh Quick Check....................................................5-8

Macintosh Troubleshooting Step-by-Step ..........................5-9

Chapter 6

Chapter 7

UNIX Network Setup

Introduction ........................................................................6-2

OS/2 Network Setup

Overview............................................................................. 7-2

Objective ......................................................................... 7-2

Requirements ................................................................... 7-2

Compatibility....................................................................... 7-3

Network Operating Systems.............................................7-3

Required OS/2 FIXPACKS..................................................7-3

Quick Step (OS/2 Warp Server V 4.0) ..................................7-4

Quick Install Setup...........................................................7-4

Troubleshooting...............................................................7-5

Step-by-Step Setup for IBM TCP/IP for OS/2.....................7-6

TCP/IP Protocol Configuration 7-6

OS/2 Softwar e Inst allation.............................. ................ .....7-7

Installing the DocuPrint OS/2 Print Driver.........................7-7

OS/2 Trouble s h ooting .................................... .....................7-8

...............................................

................................................

6-1

7-1

Requirements............................. ........................ ..............7-8

-6 ❖ DocuPri nt T ech nical I nfor matio n Gu ide

OS/2 Quick Check ............................................................7-8

TCP/IP for OS/2 versions 2.0, 3.0, 3.1, 4.0 .......................7-9

OS/2 Troubleshooting Step-by-Step..................................7-9

OS/2 Warp V 4.0, OS/2 Warp V 3.0 (all versions), Warp

Server, LAN Server 4.0, & Warp Connect using TCP/IP for

OS/2 versions 2.0, 3.0, 3.1, 4.0 7-9

Chapter 8

Chapter 9

Appendix A

CentreWare DP and Centre Ware M C

Introduction........................................................................8-2

Internet Printer Services

Overview.............................................................................9-2

Requirements ...................................................................9-2

Configure You r Web Browser....................................... .........9-3

Additional information on Internet Services..........................9-4

...........................................

Telnet and NBMON command mod e options

Introduction........................................................................A-2

Monitor Menu:....... ....................... ........................ ..............A-3

............................................................Configure Console:A-4

......................Display summary configuration parameters:A-4

Display/set ethernet options:............................................A-5

Flash firmware load enable/disable:..................................A-5

Display/set IP address: .....................................................A-5

Limit monitor network access by password:.......................A-6

......................

..........

8-1

9-1

A-1

Network protocols menu: .................................................A-6

AppleTalk options: A-7

HP DLC options: A-7

Microsoft Windows print services options: A-8

Netware options: A-8

SNMP options: A-9

TCP/IP options: A-9

......................Display/set parallel port parms and status:A-11

: ❖ -7

Reset nvram to factory defaults:......................................A-12

......................................................Print ASCII test page:A-12

Print Postscript test page:............................................... A-12

......................................................................................A-12

-8 ❖ DocuPri nt T ech nical I nfor matio n Gu ide

Introduction Chapter1

Document Introduction

Purpose of this Section .................................................... 1-2

Objective ....................................................................... 1-2

Requirements ................................................................. 1-2

How Can I Print This? Other Information Resources How Do I Proceed?

First Time PrinterSetup ................................................... 1-5

Configuration of an Existing Printer ................................. 1-5

....................................................

......................................................

............................................

...........................................................

1-2

1-3 1-4 1-5

Chapter 1: Introducti on ❖ 1-1

Document Introduction

The purpose of this Technical Information Guide (TIG) is to serve the informational needs of System Administrators with a reference providing the platf orm-specific information necessary during th e DocuPrint network setup and configuration. Softw are-related information is organized by platform-specific chapters.

Purpose of this

Section

Objective

Requirements

The purpose of this introductor y section is to give a brief over view of the net work in stallat ion process, and to provide a guide to the information contained in this Technical Information Guide (TIG).

Using the information contained in this document, System Administrators will be able to conn ect th e DocuPrint printer to their network, configure the printer for optimum printing performance, and tro uble s hoot printing problems.

To correctly install and configure your printer based on the information in this document you will need:

• A DocuPrint network printer or a printer with a X erox CentreDirect Extern al P rint Server (Externa l Ethernet Adapter).

• A Windows, Macintosh, UNIX or OS/2 wo rkstat ion with appropriate operating system software installed.

• A working knowledge of your operating system and your network topology.

In this manual there are many examples utilizing Ethernet. These same examples apply to Token Ring if that option is installed.

1-2 ❖ Doc uPrint Te chnical Inf ormati on Guide

How Ca n I Print This?

Printing this TIG in hard copy form must be accomplished with the Print command in the File drop-down menu of Adobe Acrobat Reader.

To print, simply click your mouse on the File drop-down menu and select Print.

Please, be aware that this is a larg e document. You may want to select specific pages to print rather than the entire document. You can do this in the Print dialogue box.

You may get Help on operating the Adobe Acrobat Reader application at any time by clickin g th e Help drop-down menu and selecting Acrobat Reade r Help, or by pressing the F1 key on your keyboard.

How Can I Prin t This?

Chapter 1: Introducti on ❖ 1-3

Other In form atio n Re sou rces

Other Information Resources

This Technical Information Guide complements use of other documentation that is supplied with your printer as hardcopy or as electronic pdf file on the Printer Management Software CD or the DocuPrint CD. T he electronic pdf files are contained on the CDs in the folder \doc\.

• The Quick Installation Guide expla ins procedures for physically setting up the printer.

• The DocuPrint Quick Network Install Guide provides an outline of the network setup process for an “As Soon As Possible” installation.

• The User Guide explains all procedures related to routine printer maintenan ce and day-to-day use.

• The System Administrator Guide provides more detailed printer information than is co nt aine d in th e User Guide.

• The CentreW are DP User Guide e xplains how to install and use CentreWare DP Services to install, connect, and configure Xerox p rinters on a network.

• The CentreWare for Unix Systems and TTY User Guides provide an experienced System Administrator with information required to install the printer in various Unix environment s

• User Guide and set up information for ot her utilities supplied on the CDs may be cont aine d in th e same folder as the utility. Consult the CD cover booklet f or information on these utilities.

• This T echnical Information Guide provides procedures for establishing a physical printer network connection, informatio n on establishi ng network pri nting by platform, and provides proc edu res for tasks typically performed by a System Ad ministrator.

• Electronic Help is available for installation of software, CentreWare DP, and all printer drivers supplied with your DocuPrint printer.

1-4 ❖ Doc uPrint Te chnical Inf ormati on Guide

How Do I Proceed?

First Time

Printer Setup

Configuration of an

Existing Printer

Chapter 2: Connecting to Your Network provides

instruction on connec ting your p rinter to the network.

Chapter 3: Novell NetWare Setup contains Softwa re

Installation and Troubleshooting information for NetWare versions 3.1X, 4.X and 5.0.

Chapter 4: Windows / Peer-to-Peer Network Setup

contains Software Installation and Troubleshooting information for the various Windows versions.

Chapter 5: Macintosh Network Setup contains Softw are

Installation and Troubleshooting information for the Macintosh.

Chapter 6: UNIX Network Setup contains a referen ce to

Software Installation for the various supported UNI X platforms.

Chapter 7: OS/2 Network Setup contains Software

Installation and Troubleshooting information for the OS/ 2 operating system.

Chapter 8: Centre W ar e DP and Centre W a re MC provides

references for using the CentreWare DP and CentreWare MC applications.

Chapter 9: Internet Printer Services provides references

for using a web browser and the embedded we b se rver in your printer, if it contains one, for such tasks as set up, monitoring the status of your printer and submitting print jobs.

Chapter 1: Introducti on ❖ 1-5

How Do I Proceed?

1-6 ❖ Doc uPrint Te chnical Inf ormati on Guide

Connecting to Your Network Chapter2

Overview ........................................................................... 2-3

Objective ....................................................................... 2-3

Requirements ................................................................. 2-3

Organization ................................................................. 2-4

Quick Steps For Connection & Setup .................................. 2-5

Set An IP Address ............................................................... 2-6

Static Addressing ............................................................ 2-7

Dynamic Addressing (RARP/BOOTP) ............................. 2-13

Dynamic Addressing (DHCP) ........................................ 2-14

Setting a SUBNET MASK at the Control Panel ................... 2-15

Setting up APPSOCKET .................................................... 2-17

Setting DEFAULT GATEWAY at the Control Panel .............. 2-19

Print the Configuration Sheet ........................................... 2-21

Resetting the Printer ........................................................ 2-23

To Reset your printer from the Control Panel: ................ 2-23

To Reset your CentreDirect External P rint Server (External Ether-

net Adapter) ................................................................ 2-23

To Reset your CentreDirect External P rint Server (External Ether-

net Adapter) to factory defaults .................................... 2-24

Chapter 2: Connecting to Your Network ❖ 2-1

Connectin g to You r N etwor k

DIP Switch settings for your CentreDirect External Print Server

(External Ethernet Adapter) .......................................... 2-25

Where do I go from here? ................................................ 2-26

2-2 ❖ Do cuP rint Techn ical Infor mation G uide

Overview

The purpose of this Connection & Setup chapter is to outline the physical connection and configuration of your DocuPrint printer for use on a network. This task would ordinarily be performed by an expe rienced System Administrator.

Objective

Requirements

The objective of this chapter is to enable you to:

• Identify the overall steps to physically connect and

configure your printer to work with your n etwork.

• Connect network cabling to your printer.

In general, the requireme nts needed for printer connection and se tup include:

• Appropriate cabling to link the printer t o your

network.

• A working knowledge of your network cabling scheme

(for example, coaxial cable; shielded or un shield ed twisted pair; RJ45 or DB9 connection).

Chapter 2: Connecting to Your Network ❖ 2-3

Overview

Organization

This chapter contains the following sections:

• “Quick Steps For Connection & Setup” (page 2-5)

provides the experienced System Administrator with enough information to q uickly c onnect the printer to the network.

• “Set An IP Address” (page 2-6)

steps for connecting the printer to a TCP/IP ne twork.

• “Setting a SUBNET MASK at the Control Panel”

(page 2-15)

security mask on a TCP/IP network.

• “Setting up APPSOCKET” (page 2-17)

detailed steps for confi guring the printer to use th e AppSocket protocol on your network.

• “Setting DEFAULT GATEWAY at the Control Panel”

(page 2-19)

gateway address.

• “Print the Configuration Sheet” (page 2 -21)

the detailed ste p s for obtaining the current printer settings.

provides the detailed steps for setting a

provides the detailed steps for setting your

provides the detailed

provides the

provides

2-4 ❖ Do cuP rint Techn ical Infor mation G uide

Quick Steps For Connection & Setup

Quick Steps for printer conn ecti on and setup, for use by the experienced System Administrator, are provided within this section.

Quick Steps common to virtually all plat forms include:

1. Install cabling to link the Network Interface to your network.

2. Print a Configuration Sheet to determine the printer’s current Network settings. See the section “Print the

Configuration Sheet” (page 2-21)

3. If you are connecting this printer using TCP/IP protocol, refer to the section “Set An IP Address”

(page 2-6)

4. Go to the appropriate chapter(s) within this Technical Information Guide (TIG) covering your workstation Operating System and follow the setup instructions provide d.

Quick Steps For Connection & Setup

5. If your job doesn’t print correctly, refer to the Troubleshooting section within the applicable Operating System chapter of this TIG for problem-solvin g info rmation .

Chapter 2: Connecting to Your Network ❖ 2-5

Set An IP Address

Your DocuPrint printer can b e se t up on a variety of TCP/ IP networks. There are several ways in which your printer can be assigned a TCP/IP address depe nding on your network.

• Static Addressing TCP/IP address is assigned manually by the System

Admini strator.

• Dynamic Addressing RAR P /BOOTP TCP/IP address is assigned automatically by the Server.

• Dynamic Addressing DHCP (Dynamic Host Resolution Protocol)

TCP/IP address is assigned automatically by the Server.

This section contains procedures for each of these methods. Determine which method will be used for your network and follow the steps of the appropriate procedure.

The foll owing examples refer to Ethernet but are a lso applicable to Token Ring if you have that option.

2-6 ❖ Do cuP rint Techn ical Infor mation G uide

Set An IP Addr ess

Static Addressing

The printer is assigned a T CP/IP address by a network administrator. The address can be set at the control panel or by using ARP and telnet commands.

If you u se the X erox CentreDi rect External Print Server (External Ethernet Adapter) to connect your printer to the network, you cannot use the control panel to set a Static IP Address. Use the ARP and telnet procedures that are described in the sections for Windows or Unix Operating Systems.

Setting from the Control Pa n el

Perform these steps to set the Static IP Address at the control panel:

Menu Up

Press

Menus Ethernet Menu

Item Up

Press

Ethernet Menu IP Address Res.

Menu Down

Item Down

until you see:

unti l you see:

Value Up

Press

IP Address Res. = Static

Enter

Press

Ethernet Menu IP Address Res.

Item Up

Press

Ethernet Menu IP Address

. You will see:

Item Down

Chapter 2: Connecting to Your Network ❖ 2-7

Value Down

. You will see:

until you see:

Set An IP Address

Press

Value Up

Value Down

. You will see:

IP Address =

xxx.xxx.xxx.xxx

Value Up

Press

character above the cursor. The value is incremented or decremented by 1 each time the key is pressed. Holding

Value Up

down scrolling through the values.

To change other characters in the IP address, press

Item Down

through the character string, then press

Value Down

the cursor (as in Step 4).

When you have completed setting the IP address, press

Enter

. You will see:

Value Down

Va lu e Down

to scroll r ight or left respectively

to change the value of the character above

to change the value of the

causes continuous

Va lue Up

Ethernet Menu IP Address

Press

. You will see:

On Line

Ready

Item

2-8 ❖ Do cuP rint Techn ical Infor mation G uide

Set An IP Addr ess

Setting from Windows Operating Systems

Perform these steps to enter the IP Address using ARP and telnet from a Windows OS. Some DocuPrint network printers do n ot support telnet. For these pri nters, enter the IP a ddress fr om the Control Pa nel as described in the previous section.

Telnet only w orks if the device is on the same subnet as the host (i.e. computer or workstation).

Open an MS-DOS session

2 Ping a kn o wn I P a d dress on the network by typing

x.x.x.x

network.

Create a static ARP entry by typing the following

command: x.x.x.x is the IP address you are assigning and aa-aa-aa-aa-aa-aa is the Ethernet Address

Type

host that was pinged and the new entry

, where x.x.x.x is the IP a ddress of a device on the

This step is required

arp -s x.x.x.x aa-a a-aa-aa- aa-aa [Enter]

The Ethernet Address can be found on the Configuration Sheet. If you are using a XeroxCentreD irect Ext ernal Print Serve r (External Ethernet Adapter) the Ethernet Address can be found on a label located on the bottom of the Adapter.

arp -a [Enter]

. A list should app ear tha t show s t h e

ping

where

Chapter 2: Connecting to Your Network ❖ 2-9

Set An IP Address

Telnet x.x.x.x[Enter]

Type

Make sure that telnet is enabled on the External Ethernet Adapter by examining the position of the DIP switches which are located on the rear panel. D1 should be in the up position and D2 should be in the down position. If you change the position of the switches, make sure you cycle the power off and on before proceeding.

When the telnet window appears, type

(exclamation point) and then monitor mode.

I [Enter]

Type

address .

Reboot the network interface by typing

When you reboot the network interface, you will lose your telnet connection. Close the telnet session window and open a new connection after the network interface has rebooted.

to enter the IP add ress. E nter the d esir ed IP

yes [Enter]

! [Enter]

to enter

R[Enter]

When the Xerox CentreDirect External Print Server (External Ethernet Adapter) acquires an IP Addre ss, the SYS LED blink s once per second. If the IP Address is not set the SYSLED blinks 5 times per second.

2-10 ❖ DocuPrin t Tech nica l Info rma tion Guide

Set An IP Addr ess

Setting from Unix Operating Systems

Perform these steps to enter the IP Address using ARP and telnet from a Unix OS. Some DocuPrint network printers do not su pport te lnet. For these printers, enter th e IP address from the Control Panel as described in the previous section.

Telnet only w orks if the device is on the same subnet as the host (i.e. computer or workstation).

Use a text editor to open the /etc/hosts file.

Add the following line:

the IP address you are assigning and name is the host name.

Save the /etc/hosts file.

Create a static ARP entry by typing one of the following

commands, depending on your system:

• arp -s ether name aa:aa:aa:aa:aa:aa[Enter] (no leading zeros: RS-6000)

• arp -s name aa:aa:aa:aa:aa:aa[Enter] (no leading zeros: most UNIX sy st ems)

• arpbypass set name 0xaa. 0xaa. 0xaa. 0xaa. 0xaa. 0xaa[Enter] (AT&T and NCR)

where aa-aa-aa-aa-aa-aa is the Ethernet Address For example, on a SunOS system if the Ethernet Address

was "0040C800012B" and the h o st name was Alp ha you would type: arp -s alpha 0:40:C8:0:1:2B

The Ethernet Address can be found on the Configuration Sheet. If you are using a Xerox CentreDirect External Print Server (External Ethernet Adapter) the Ethernet Address can be found on a label located on the bottom of the CentreDirect.

x.x.x.x name

, where x.x.x.x is

Chapter 2: C onnect ing to Your Ne twor k ❖ 2-11

Set An IP Address

Open a telnet session by typing

Make sure that telnet is enabled on the CentreDirect External Print Server (External Ethernet Adapter) by examining the position of the DIP switches which are located on the rear panel. D1 should be in the up position and D2 should be in the down position. If you change the position of the switches, make sure you cycle the power off and on before proceeding.

When the telnet window appears, type

(exclamation point) and then monitor mode.

I[Enter]

Type

address .

Reboot the network interface by typing

When you reboot the network interface, you will lose your telnet connection. Close the telnet session window and open a new connection after the network interface has rebooted.

to enter the IP address. Enter the desired IP

telnet name[Enter]

! [Enter]

yes [Enter]

to enter

R [Enter]

2-12 ❖ DocuPrin t Tech nica l Info rma tion Guide

Set An IP Addr ess

Dynamic Addressing

(RARP/BOOTP)

The TCP/IP address i s assigned automatica lly by the Server. Follow the steps below:

Power on your DocuPrint network printer and allow time

for an IP address to be assigned by the RARP/BOOTP server (this time may vary depending on network traffic).

If you are using the Xero x CentreDirect Externa l Print Server (External Ethernet Adapter) to connect your printer to the netwo rk, make sure the Adapter is po wered on in addi tion to the printer.

When the CentreDirect External Print Server acquires an IP Address, the SYS LED blinks once per second. If the IP Address is not set the SYSLED blinks 5 times per second.

Perform the steps contained in the section

Configuration Sheet” (page 2-21)

Obtain the hardware and TCP/IP addresses from the

Configur a tion Sh eet.

Update the RARP/BOOTP server’s /etc/ethers, and the /

etc/hosts files with a host name, TCP/IP and hardware addresses. Consult your UNIX documentation for more RARP/BOOTP server configuration details.

“Print the

Chapter 2: C onnect ing to Your Ne twor k ❖ 2-13

Dynamic Addressing

(DHCP)

The TCP/IP address i s assigned automatica lly by the Server.

Power on your DocuPrint network printer and allow time

for an IP addre ss to b e assi gned by the DHCP server (this time may vary depending on network traffic).

If you are using the Xero x CentreDirect Externa l Print Server (External Ethernet Adapter) to connect your printer to the netwo rk, make sure the Adapter is po wered on in addi tion to the printer.

When the CentreDirect External Print Server acquires an IP Address, the SYS LED blinks once per second. If the IP Address is not set the SYSLED blinks 5 times per second.

Perform the steps contained in the section

Configuration Sheet” (page 2-21)

On the Xerox CentreDirect External Print Server (External Ethernet Adapter) set both DIP switches, D1 and D2, to the UP position to disable automatic printing of the configuration page.

Obtain the hardware and TCP/IP addresses from the

Configur a tion Sh eet.

Update the lease time, if necessary, d epending on your

printer usa ge pat terns.

If your network is using this protocol to assign TCP/IP addresses, be aware that the lease on the assigned address can run out if your printer is taken off the network for longer than the allocated lease time.

“Print the

2-14 ❖ DocuPrint Technical Information Guide

Setting a S UBNE T MA SK at the Co ntro l Pa nel

Setting a SUBNET MASK at the Control Panel

If your p r inter is connected to a WAN (Wide Area Network) you may restrict user access by setting a Subnet Mask.

If you are using the Xero x CentreDirect Externa l Print Server (External Ethernet Adapter) to connect your printer to the network, you cannot use the co ntrol panel to set a subnet mask. Use the telnet procedure that is described in the section for Windows and Unix Operating Systems.

Menu Up

Press

Menus Ethernet Menu

Item Up

Press

Ethernet Menu Subnet Mask

Value Up

Press

Subnet Mask =

Menu Down

Item Down

Value Down

until you see:

unti l you see:

. You will see:

xxx.xxx.xxx.xxx

Value Up

Press

character above the cursor. The value is incremented or decremented by 1 each time the key is pressed. Holding

Value Up

down scrolling through the values.

T o change other characters in the Subnet Mask, press

Item Down

through the character string, then press

Value Down

the cursor (as in Step 4).

Value Down

Va lu e Down

to scroll r ight or left respectively

to change the value of the character above

to change the value of the

causes continuous

Va lue Up

Item

Chapter 2: C onnect ing to Your Ne twor k ❖ 2-15

Setting a SUBNE T MASK at the C ontro l Panel

When you have completed setting the IP address, press

Enter

. You will see:

Ethernet Menu Subnet Mask

On Line

Press

Ready

. You will see:

Setting from

Windows or Unix

Operating Systems

Perform these steps to enter the Subnet Mask using telnet from a Windows or Unix OS. Some DocuPrin t network printers do n ot support telnet. For these pri nters, enter the Subnet Mask from the Control Panel as described in the previous section.

Telnet only w orks if the device is on the same subnet as the host (i.e. computer or workstation).

Open a telnet session.

Windows: Open a MS-DOS window type

x.x.x.x[Enter]

Unix: Type

![Enter]

Type

Select the Network Protocols Menu,

Select the TCP/IP Opt io ns Menu,

, where

telnet hostname

and then

x.x.x.x

yes[Enter]

is the IP addr es s

in a shell

to enter monitor mode.

T[Enter]

telnet

N[Enter]

Select the Engine Options Menu,

Type

Select Subnet mask,

Enter the new Subnet Mask,

Select

session.

2-16 ❖ DocuPrin t Tech nica l Info rma tion Guide

y[Enter].

X [Enter]

E[Enter]

m[Enter]

to exit this menu or end the telnet

[Enter].

Setting up APPSOCKET

To enable or disable the AppSocket protocol, perform the following steps:

If you are using the Xero x CentreDirect Externa l Print Server (External Ethernet Adapter) to connect your printer to the network, you cannot use the c ontrol panel to enabl e AppSocket . Use the telnet procedure that is described in the section for Windows and Unix Operating Systems.

Setting up APPSOCKET

Menu Up

Press

Menus Ethernet Menu

Item Up

Press

Ethernet Menu AppSocket Enabl

Value Up

Press

AppSocket Enabl = On

Enter

Press

Ethernet Menu AppSocket Enabl

On Line

Press

Ready

Off

. You will see:

Menu Down

Item Down

Value Down

until you see:

unti l you see:

Chapter 2: C onnect ing to Your Ne twor k ❖ 2-17

Setting up APPSOCKET

Setting from

Windows or Unix

Operating Systems

Perform these steps to enable or disable AppSocket using telnet from a Windows or Unix OS. Some DocuPrint network printers do not support telnet. For these printers, change the AppS ocket setting from the Control Panel as described in the previous section.

Telnet only w orks if the device is on the same subnet as the host (i.e. computer or workstation).

Open a telnet session.

Windows: Open a MS-DOS window, type

x.x.x.x[Enter]

Unix: Type

![Enter]

Type

Select the Network Protocols Menu,

Select the TCP/IP Opt io ns Menu,

, where

telnet hostname

and then

x.x.x.x

yes[Enter]

is the IP address

in a shell

to enter monitor mode.

T[Enter]

telnet

N[Enter]

Select the Socke t Options Menu,

Type

Select

AppSocket (TCP Sockets)

Type

Select

session.

2-18 ❖ DocuPrin t Tech nica l Info rma tion Guide

y[Enter]

y [Enter]

[Enter]

X [Enter]

S[Enter]

to enable or

to exit this menu or end the telnet

n [Enter]

to disable

Setting DE FAULT GATEWAY at the Control Pa nel

Setting DEFAULT GATEWAY at the Control Panel

If you are using the Xero x CentreDirect Externa l Print Server (External Ethernet Adapter) to connect your printer to the network, you cannot use the control panel to set a default gateway. Use the telnet procedure that is described in the section f or Windows and U nix Operat ing Systems.

Menu Up

Press

Menus Ethernet Menu

Item Up

Press

Ethernet Menu Default Gateway

Value Up

Press

Default Gateway=

Menu Down

Item Down

Value Down

until you see:

unti l you see:

. You will see:

xxx.xxx.xxx.xxx

Value Up

Press

character above the cursor. The value is incremented or decremented by 1 each time the key is pressed. Holding

Value Up

down scrolling through the values.

To change other characters in the Default Gateway

address, press left respectively through the character string, then press

Value Up

character above the cursor (as in Step 4).

Value Down

Va lu e Down

Item Up

Value Down

to change the value of the

causes continuous

Item Down

to change the value of the

to scroll right or

When you have completed setting the Default Gateway

address, press

Ethernet Menu Default Gateway

On Line

Press

Ready

Enter

. You will see:

Chapter 2: C onnect ing to Your Ne twor k ❖ 2-19

Setting DEFA ULT G ATEW AY at the Co ntrol Pa nel

Setting from

Windows or Unix

Operating Systems

Perform these steps to enter the Defaul t Gateway using telnet from a Windows or Unix OS. Some DocuPrint network printers do not support telnet. For these printers, enter the Default Gatew ay from the Control Panel as described in the previous section.

Telnet only w orks if the device is on the same subnet as the host (i.e. computer or workstation).

Open a telnet session.

Windows: Open a MS-DOS window, type

x.x.x.x[Enter]

Unix: Type

![Enter]

Type

Select the Network Protocols Menu,

Select the TCP/IP Opt io ns Menu,

, where

telnet hostname

and then

x.x.x.x

yes[Enter]

is the IP addr es s

in a shell

to enter monitor mode.

T [Enter]

telnet

N [Enter]

Select the Engine Options Menu,

Type

Select Default router (gateway),

Enter the new Default Gateway address,

Select

session.

2-20 ❖ DocuPrin t Tech nica l Info rma tion Guide

y [Enter]

X [Enter]

E [Enter]

g [Enter]

to exit this menu or end the telnet

[Enter]

Print the Configuration Sheet

It is important to print a Configuratio n She et fro m the printer to determine the current network settings of your DocuPrint printer. The default settings will enable all ports, which will be suitable for most applications.

If you are using the Xero x CentreDirect Externa l Print Server (External Ethernet Adapter) to connect your printer to the network, you cannot use the control panel to print a Configuration Sheet that contains the Adapter’s current network settings.

Print the Configur ation Shee t

To print the

Configuration Sheet

from the Contr o l

Panel:

Menu Up

Press

Menus Print Menu

on the Display.

Item Up

Press

Print Menu Config Sheet

on the Display.

Enter

Press

Ready

Review the current settings and make any modifications

necessary for your network application.

If you change any settings, print another Configuration Sheet to verify that your changes were made as desired.

. You will see:

Menu Down

Item Down

until you see:

unti l you see:

Chapter 2: C onnect ing to Your Ne twor k ❖ 2-21

Print the Co nfigurat ion Sh eet

To Print the

Configuration Sheet

from th e Xe rox

CentreD irect Exter n al

Print Server (External

Ethernet Adapter)

Set the DIP switches that are located on the rear of the

CentreDirect External Print Server (External Ethernet Adapter) to D1 in the up position and D2 in the down position.

Unplug the power cord from the Adapter.

Wait 5 seconds and plug the power cord into the Adapter.

The Adapter will print a Configuration Sheet after

approximate ly 15 sec o nds

Male sure that the Xerox CentreDirect External Print Server (External Ethernet Adapter) is attached to the printer. If a Configuration Sheet does not print, Make sure that the DIP switches are in the proper position. Also, power the printer and the Ethernet Adapter off and on. Sometimes the devices may become unsynchronized.

2-22 ❖ DocuPrin t Tech nica l Info rma tion Guide

Resetting the Printer

If you are using the Xero x CentreDirect Externa l Print Server (External Ethernet Adapter) to connect your printer to the network, you cannot use the control panel to reset the printer.

Resetting the Printer

To Reset your printer

from the Contr o l

Panel:

Menu Up

Press

Menus Job Menu

Item Up

Press

Job Menu Restart Printer

Value Up

Press

Restart Printer= Yes

Enter

Press

Job Menu Restart Printer

On Line

Press

Ready

. You will see:

Menu Down

Item Down

Value Down

until you see:

unti l you see:

To Reset your

CentreD irect Exter n al

Print Server (External

Ethernet Adapter)

Unplug t he power c o rd from the CentreDi rect.

Wait 5 seconds and plug the power cord into the

CentreDirect.

Powe r cycle the pr in t er.

Chapter 2: C onnect ing to Your Ne twor k ❖ 2-23

Resetti ng the Printer

To Reset your

CentreD irect Exter n al

Print Server (External

Ethernet Adapter) to

factory defaults

Set the DIP switches that are located on the rear of the

CentreDirect External Print Server (External Ethernet Adapter) to D1 in the down position and D2 in the down position.

Unplug t he power c o rd from the CentreDi rect.

Wait 5 seconds and plug the power cord into the

CentreDirect.

Wait 30 seconds for the Centre|Direct to start up (reboot).

Quickly toggle DIP Switch D1 up and down at least 10

times.

Return the DIP switches to normal operation settings (i.e.

D1 up / D2 up or D1 up / D2 down).

settings for your CentreDirect External Print Server ( External Ethernet Adapter )” on page 25.

Unplug t he power c o rd from the CentreDi rect.

Wait 5 seconds and plug the power cord into the

CentreDirect.

See “DIP Swi tc h

2-24 ❖ DocuPrin t Tech nica l Info rma tion Guide

DIP Switch settings

for your CentreDirect

External Print Server

(External Ethernet

Adapter)

Switch Positions:

D1 D2

Up Up

Resetting the Printer

Operation Mode

• Services print jobs.

• Allows CentreWare DP administration.

•Configuration Page not

• Telnet and NBMON sessions not

printed at start up.

allowed.

Up Down

Down Up Down Down

• Services print jobs.

• Allows CentreWare DP administration.

• Configuration Page is printed at start up.

• Telnet and NBMON sessions are allowed.

• Reserved. (Do not use)

• Factory Reset Mode (see instruction on previous page )

Chapter 2: C onnect ing to Your Ne twor k ❖ 2-25

Where do I go from here ?

Where do I go from here?

The information provided in th is chapter enabled you to connect your print er to your network.

Retain the Configuration Sheet you printed as a reference to the network configuration of your printer.

Proceed next to the chapter within this TIG that covers your workstation Operating System and follow the setup instructio ns p rovided.

“How Do I Proceed?” (page 1-5)

2-26 ❖ DocuPrin t Tech nica l Info rma tion Guide

Novell NetWar e Setup Chapter3

Introduction

Objective ....................................................................... 3-2

Requirements ................................................................. 3-2

NetWare 3.1X Print Serv er Setup NetWare 4.X/5.0 (NDS) Print Server Setup

Setup with CentreWare DP ............................................. 3-3

Advanced Setup in Bindery Mode or for NDS (NetWare Direc-

tory Services) Network .................................................... 3-3

Netware (NDPS/NEPS) Novell Distributed Print Services™ 3-4

NetWare Troubleshooting

Requirements ................................................................. 3-5

NetWare Troubleshooting Quick Check ........................... 3-6

Novell NetWare Troubleshooting Step-by-Step ................ 3-7

Novell NetWare Hardware Step-by-Step ...................... 3-7

Novell NetWare Software Step-by-Ste p ........................ 3-9

.....................................................................

................................................

3-2

3-3

3-5

Chapter 3: N ovell NetWare Setup ❖ 3-1

Introdu ction

Introduction

The purpose of this chapter is to direct you to the best information on Print Server Installation and I nitia l Testing. Also Troubleshooting (if required) is provide for the setup of your DocuPrint printer operating under the various Novell NetWare versions.

This task would ordinarily be performed by an experienced System Administrat or.

Objective

Requirements

The objective of this chapter is to he lp you find the required information to enable you to connect and set up your DocuPrint printer on your network as qu ickly as possible.

In general, the requireme nts needed for printer connection and se tup include:

• A workstation with the Windows operating system software installed for that station and a working knowledge of the operating system.

• CentreWare DP and appropriate print driver software loaded on your workstation.

• For a NetWare 3.1X or later network running the IPX protocol, you must be logged in with SUPERVISOR or ADMIN privileges.

• The DocuPrin t Network p rinter or your printer with a Xerox CentreDirect External Print Server (External Ethernet Adapter) installed, together with appropriate cablin g to link the printer to your network.

• A Configuration Sheet from your DocuPrint printer.

Refer to Chapter 2: Connecting to Your Network for details on network information, as well as how to print a Configuration Sheet.

3-2 ❖ Do cuP rint Techn ical Infor mation G uide

NetWare 3.1X Prin t Se rve r S etup NetWare 4.X/ 5.0 ( NDS) Pri nt S erve r Se tup

NetWare 3.1X Print Server Setup NetWare 4.X/5.0 (NDS) Print Server Setup

The DocuPrint printer defaults will, in most cases, enable connection to Novell NetWare without adjustment.

Review the Configuration Sheet and VERIFY the following settings:

•Netware is enabled.

• Frame Type matches the frame type of the desired fileserver.

• PDL is set to your desired PDL (PostScript or PCL) or to Auto. You may wish to set PDL to the desired type if only one PDL will be used.

• Desired Novell mode is set: NDS/BEM, NDS or BEM

•Print Server Name.

Setup with

Cent re Ware DP

Advanced Setup in

Bindery Mode or for

NDS (NetWare

Directory Services)

Network

The CentreWare DP software supplied on your Printer Management Software CD will provide you with the quickest and easiest method for installing your printer on a network. Everything you need to know to use this software is contained in the help files. If you prefer, a User Guide in several languages is provided in pdf form on the Printer Management software CD in the \Doc\ folder. Please take a minute to examine this software. You will be pleasantly surprised at how easy the installation of your printer on your network can be.

The Advanced Setup option of CentreWare DP gives you an additional too l to control how your printers a r e configured in your Novell NetWare network environment. This tool is only necessary for connecting your printer to more than on e file server or queue.

Chapter 3: N ovell NetWare Setup ❖ 3-3

NetWar e 3.1X Prin t Serv er S etu p NetW are 4.X/ 5.0 (N DS) Pri nt Se rver S etup

Netware (NDPS/

NEPS) Novell

Distribut ed Print

Services

™

In order to access Xerox printers in this environment you will need the Xerox Gateway software installed on your system. The latest version of the Xerox Gateway Software is available on the Xerox Web site,

Instruction are available on the web site on how to install your pr int er for use with NDPS. They a r e contained in the CentreWare for NDPS User Guide.

www.xerox.com

3-4 ❖ Do cuP rint Techn ical Infor mation G uide

NetWare Troubleshooting

Troubleshooting for the Windows-based PC consists of both hardware and software p rocedures.

The steps in each of these procedures should elimin ate cabling, communication, and connecti on problems associated with direct-connected ports.

Complete one of these procedures (based on the type of port being used), then run a test print from your software application. If the job prints, no further system troubleshooting will be necessary.

For problems with the appearance of your document, once it has printed, consult the Troubleshooting chapter of the DocuPri nt System Administra tor Guide.

NetWare Troubleshooting

Requirements

• You are ope ratin g a Windows-based system with the CentreWare DP software and at leas t one print driver installed.

• You are a Ne tWare Network Administrator OR administrative person with ADMIN/SUPERVISOR or ADMIN/SUPERVISOR EQUIVALENT login rights to the NetWare Server(s) servicing the DocuPrint printer.

• The instructions for these troubleshooting tasks assume a base knowledge of NetWare.

Chapter 3: N ovell NetWare Setup ❖ 3-5

NetWare T rouble shoot ing

NetWare

Troubleshooting

Quick Check

Verify that the printer is plugged in, turned on, and

connected to an active network.

If you use the Xerox CentreDirect External Print Server (External Ethernet Adapter) to connect your printer to the network, ensure that it is plugged in and connected to the printer’s parallel port.

Verify that the printer is receiving network traffic by

monitoring the LEDs on the back of the printer or on the External Ethernet Adapter. When the printer is connected to a functioning network receiving traffic, its link LED will be green, and its orange traffic LED will be flashing rapidly.

Verify that the cl ient is lo gged into the network a nd

printing to the correct print queue. Also verify that the user has access to the DocuPrint printer queue.

Verify that the DocuPrint NetWare print queue exists, is

accepting jobs, and has a Print Server attached. If not, try using Setup Wizard in CentreWare DP to reconfigure the print queue.

Print out a Configuration Sheet. Verify that Printer Server

is enabled. Tr y setting the frame type to the frame type your NetWare Server is using.

Verify that the Primary Server is set. (Primary Server

should have been set during initial queue setup and installed using CentreWare DP.) If it is not set, use CentreWar e DP to set it and reset the printer.

If the above quick checks fail to fix the printing problem,

Contact Xe ro x Cus t ome r Service.

3-6 ❖ Do cuP rint Techn ical Infor mation G uide

To determine your NetWare IPX frame type, type config at the Novell console screen. On networks using multiple IPX frame types, it is CRITICAL that the frame type be set correctly.

Setting the Primary Server is extremely important on large networks.

NetWare Troubleshooting

Novell NetWare

Troubleshooting

Step-by-Step

The steps in this procedure should eliminate cabling, communication, and connection problems associated with ne twork connected p r inters.

The steps are d ivided into two groups:

• Hardware Step-by-Step

• Software Step-by-Step

Software Step-b y-Step a ssumes that you a re connec ted to a Novell NetWare network with a Windows OS loaded on the client workstation.

Complete both of these proc edures, then run a test print from your software application. I f the job prints, no further system troubleshooting will be necessary.

Novell NetWare Hardware Step-by-Step

Check LED activity on the printer. Link (green) LED

should be ON whenever it is connected to an active network. Traffic (orange) LED should flicker with data reception.

VERIFY cable connections. If possible, substitute a new

cable or connectors from a known good system or printer.

Check the port to which your printer is attached

(concentrator or MAU ). Con nect a know n good network device to it and tes t .

Print a Configuration Sh eet from your printer.

Chapter 3: N ovell NetWare Setup ❖ 3-7

NetWare T rouble shoot ing

Review the Connectivity Settings and check for these

things:

• NetWare is enabled.

• Frame Type matches the frame type of the desired fileserver.

To determine your NetWare IPX frame type, type config at the Novell console screen. On large networks, using multiple IPX frame types, it is CRITICAL that the frame type be set correctly.

• PDL is set to your desired PDL (PostScript or PCL 5e) or to Auto.

• Primary Server (for NetWare 3.1X only) is set to the name o f the serv er which serves the pri nt queue you have assigned to the DocuPrint printer.

• NDS Tree (for NetWare 4.1X NDS and later) is set for the correct NDS tree nam e.

• NDS Context (for NetWare 4.1X NDS and later) is set for the correct NDS Context.

• Prin t Serv er (PServer) Name is set for the na me selected for this DocuPrint printer to act as a print server.

• Novell Mode is correctly set.

If any changes are made, reset the or if connected to the

network with an External Ethernet Adapter, power cycle the Adapter. Once the printer has been reset, allow the printer approximately two minutes to go through self test and then log into the network server.

Print out another Configuration Sheet to verify the items

you modified w ere set and retained.

3-8 ❖ Do cuP rint Techn ical Infor mation G uide

NetWare Troubleshooting

Novell NetWare Software Step-by-Step

Verify that CentreWare DP and a DocuPrint printer driver

have been loaded on th e workstation.

• In Windows 95/98, WindowsNT 4. 0 o r Windows 200 0, double click on My Computer (you may have changed this name). Open the Printers folder to verify that there is an entry for the type of printer you installed.

Launch the CentreWare DP software.

• In Windows 95/98, WindowsNT 4. 0 o r Windows 200 0, click on the Start button and slide the highlight up to the Programs entry. In the next fold-out window, slide the highlight up or down until you reach the CentreWar e DP entry. Release the mouse button to launch.

If the d esired printer’s name appe a rs, your printer is

communicating through the network. Select the desired printer. If a communications error message appears , your printer is not able to communicate with your workstation. Verify your printer’s settings, then return to this procedure.

Chapter 3: N ovell NetWare Setup ❖ 3-9

NetWare T rouble shoot ing

With the printer still selected, select the Printer

drop-down menu and highlight the Advanced Setup entry.

Under this menu will be a sub-menu for NetWare. Select

this option.

When the Advanced Setup dialog appears, verify the

information contained on this screen against the information contained on the Configuration Sheet. Check for BOTH of these item s :

• Primary Server has the server name listed on the Configur a tion Sh eet.

• Check the queue name the DocuPrint printer is set to service. If necessary, create a new queue to test the printer.

• If your printer is configured to service both NDS and Bindery mo de queues, make sure the Primary Ser ver is not

in the NDS tree the printer is configured for.

Exit this window and se lect t he Tools drop-down menu.

Select the

When the dialog box appears, select the proper directory

and file for do wnlo ading . Be sure this is a known g ood file with no errors.

Click OK to download the file to your printer.

Check the printer to verify that the print job has printed.

If the job has not printed, c heck th e N ovell Menu s ett ings on the Configuration Sheet.

At the CentreWare DP main screen, select the Printer

drop-down menu. Highlight the Properties entry.

Once Proper ties is selected, highlight Connections.

3-10 ❖ DocuPrin t Tech nica l Info rma tion Guide

Send File

... menu item.

NetWare Troubleshooting

Select the Network Card Tab. A new dialog box is brought

to the front and displays information about frame type and connectors.

Be certain the printer is enabled and the connector and

frame type are correct.

The Xerox CentreDirect External Print Server (External Ethernet Adapter) has only an RJ45 connector.

If any changes are made, reset the printer from the

Control Panel or if connected to th e network with a Xer ox External Ethernet Adapter, cycle the power to th e Adapter off and on and allow two minutes for the printer to reattach to the desired fileserver.

Run a test print again. If the test print does not print,

contact Xerox Customer Service.

Chapter 3: Novell NetWare Setup ❖ 3-11

NetWare T rouble shoot ing

3-12 ❖ DocuPrin t Tech nica l Info rma tion Guide

Windows / Peer-to-Peer Network Setup Chapter4

Overview

Objective ....................................................................... 4-3

Requirements ................................................................. 4-3

Windows 95/98 Peer-to-Peer Network (NetBEU I)

For DocuPrint Networked Printers ................................... 4-4

For CentreDirect External Print Server (External Ethernet Adapter) 4-7

Windows 95/98 Peer-to-peer Network (Peer-ro-Peer I PP) .. 4-11

Requirements ............................................................... 4-11

Step-by-Step Setup (Peer-to-Peer) ................................. 4-11

Windows NT 4.0 Network

Introduction ................................................................. 4-12

Preliminary Steps .......................................................... 4-12

Quick Install Steps (TCP/IP Protocol) ............................. 4-13

Quick Install Steps (DLC/LLC Protocol) .......................... 4-16

Quick Install Steps (AppleTalk Protocol) ........................ 4-18

Windows Troubleshooting

Windows (all versions) Quick Check .............................. 4-20

..........................................................................

.............

..............................................

4-3

4-4

4-12

4-20

Chapter 4: Window s / Pe er-to- Peer N etwork S etup ❖ 4-1

Windows / Peer -to -Peer N et work Setu p

Quick Check For CentreDirect External Print Server (External

Ethernet Adapter) (NetBEUI) ......................................... 4-22

Windows 95/98 Troubleshooting for DocuPrint Network Printers 4-23

Windows 95/98 For CentreDirect External Print Server (Exter-

nal Ethernet Adapter) (NetBEUI) ................................... 4-25

Windows NT 4.0 Troubleshooting (TCP/IP) ................... 4-26

Windows NT 4.0 Troubleshooting (DLC/LLC) ................ 4-28

Windows NT 4.0 Troubleshooting (AppleTalk) .............. 4-30

4-2 ❖ Do cuP rint Techn ical Infor mation G uide

Overview

The purpose of this chapter is to pro vide detailed information on Software Installation, Initial Testing, and Troubleshooting (if required) for the setup of your DocuPrint printer operating under the vario us Windows versions.

This task would ordinarily be performed by an experienced System Administrat or.

Objective

Requirements

The objective of this chapter is to provide the required information to enable you to connect and set up your DocuPrint printer on your network as quickly as possible.

Basic requirements for netw ork printer connection and setup are listed for various workstation operating systems within the sections contained in this chapter.

In general, the requireme nts needed for printer connection and se tup include:

• A workstation with the appropriate operating system software installed for that station.

• A working knowledge of the operating system being used on yo ur w orkstation.

Chapter 4: Window s / Pe er-to- Peer N etwork S etup ❖ 4-3

Windows 95 /98 Pe er-to- Peer N etwork (N etBEU I)

Wind ows 95/98 Peer-to-Peer Network (NetBEUI)

For DocuPrint

Networked Printers

Quick Install Steps

Load your DocuPrint CD-ROM.

Run the

setup32.exe). Select your language. Select “Install Printer Drivers.” Follow the instructions on the screen.

Return to the

Select “Additional Software Utilities.” Select “Install Win95/98 Peer to Peer Tool.”

Run the Setup program located on your DocuPrint CD-ROM in the folder <CD drive>:\instal\utility\Win95 Peer to Peer\.

At the Welcome screen click

The Destination Location screen will appear, showing

where the files will be installed. Change the directory with the Browse button or click

A new screen will appear requesting a backup directory.

Change the directory with the Browse button or click

Next>

CD Navigator

on your DocuPrint CD-ROM (run

on your DocuPrint CD-ROM.

Next>

4-4 ❖ Do cuP rint Techn ical Infor mation G uide

Windows 95/98 Peer-t o-Peer Netw ork (NetBEUI)

A new screen will appear requesting a spool directory.

Change the directory with the Browse button or click

Next>

A new s c reen wil l appear r equesting a new fo lder's n a m e.

You may type a ne w folder name or s elect an e xisting fold er from the list, then Cl ic k

An information screen will appear and display the spool

directory an d print qu eue name for the q u eue you just installed. Note this information to be used when connecting a port to this queue.

The S etup Complete wind ow will a ppear. Select the radio

button to reboot your computer. Click

If you wish to view the ReadMe file click Yes, otherwise

click No.

When your system restarts find the DLL Tool program

group and double-click the

Next>

Finish

Xerox DLL Config

icon.

The Configuration Option screen appears. Choose Add

Xerox Printer Queue and click

Enter the MAC address of your printer's network card and

14 15

Next>

click

A new s c reen ent it led Add ing a New Q ueue will appea r. Choose the Xerox Printer Model and click

Next>

Chapter 4: Window s / Pe er-to- Peer N etwork S etup ❖ 4-5

Windows 95 /98 Pe er-to- Peer N etwork (N etBEU I)

A new s c reen ent it led Add ing a New Q ueue will appea r.

Enter t he desire d printer p o rt name and c lick

An information screen will appear. Note the port name

displayed. It should contain the logical drive name and path of the location your spool dire ctory.

Y ou will be returned to the configuration screen Select the

Exit radio button to reboot your computer. Click

The pr int queu e will b e c reated. Start yo ur wind o ws

control pane l and do uble-click

Windows 95/98 Users

Select a printer with the right mouse button. Select the

Properties

Printers

entry in the cascade menu.

Next>

Finish

Select t he

choose the queue you created during installation. Click

Open an application and print a test page to verify

operation.

Detai ls

TAB and use the P orts drop- list menu to

4-6 ❖ Do cuP rint Techn ical Infor mation G uide

For CentreDirect

External Print Server

(External

Ethernet Adapter)

Windows 95/98 Peer-t o-Peer Netw ork (NetBEUI)

You must have NetBEUI protocol loaded on your Windows 95/ 98 workstation (see your Windows documentation for help in loading this protocol).

Quick Install Steps

In order to find your Cent reD irect External Print Server (External Ethernet Adapter), it must have a NetBEUI group name that matches a valid group in your network. The CentreDirect External Print Server (External Ethernet Adapter) comes with the d efault group name of “WORKGROUP”. T his is the same default name used by Microsoft Windows. If you have changed the NetBEUI group name o n your workstation, the group name of the CentreDirect Extern al P rint Server (Externa l Ethernet Adapter ) must be changed to m atch that of your workstation.

If you are running IPX or TCP/IP on your network in addition to NetBEUI, you may use CentreWare DP to change t h e N e tB E UI g r oup na m e. See the

User Guide

more details.

Chapter 4: Window s / Pe er-to- Peer N etwork S etup ❖ 4-7

on the Printer Managem en t Software CD for

CentreWare DP

Windows 95 /98 Pe er-to- Peer N etwork (N etBEU I)

To change the group name in a NetBEUI-only network:

Load the Printer Management Software CD-ROM.

showprn.exe

Copy

directory from the Printer Management Software CD. The path is: <CD drive>:\INSTAL\UTILITY\NE TBI OS

Open a DOS shell and type

CentreDirect External Print Servers

network segme nt should appear.

If NETBEUI is not your default protocol, it may be necessary to use the the list of CentreDirect External Print Servers. In this case, the syntax is is a number between 0 and 7. Some experimentation may be required to find the correct port number.

Verify that the CentreDirect External Print Server appears

in the list. The default name is of the format “XRXaaaaaa”, where “aaaaaa” are the last six digits of the Centre Direct Eth ernet address.

nbmon.exe XRXaaaaaa

Type

CentreDirect External Print Server (External Ethernet Adapter). If the it should be u sed with nb m on.exe also.

-d#

nbmon.exe

and

showprn.exe

-d#

option was required for showprn.exe,

to your Windows

. A list of

on your local

command option to show

showprn.exe -d#

to open a session with the

, where #

The CentreDire c t External Print Server (Exte rnal Ethernet

Adapter) will return a list of option s. Type ! to enter a monitor se s sion.

4-8 ❖ Do cuP rint Techn ical Infor mation G uide

Windows 95/98 Peer-t o-Peer Netw ork (NetBEUI)

yes

Type

Type n to select network settings from the opti on l ist.

Type m tot select Microsoft Networking settings from the

network setting op tion list .

Type y to modify the current settings.

Type y to modify the group name. Enter the new group

name so that it matches the group name of your workstation.

If you wish to modify the NetBEUI name of the

CentreDirect External Print Server (External Ethernet Adapter), type y. Otherwise type n.

Return to the network settin gs option list.

Type X to return to the monitor options list.

Type R to reset the CentreDirect External Print Server

(External Ethernet Adapter).

to confirm the monitor session.

Chapter 4: Window s / Pe er-to- Peer N etwork S etup ❖ 4-9

Windows 95 /98 Pe er-to- Peer N etwork (N etBEU I)

Windows 95/98 Users

To connect to the CentreD irect External Print Server (External Ethernet Adapter):

Open the Network Ne ighb orh ood . Find the comp u ter

named “XRXaaaaaa”.

Open the CentreDirect External Print Server (External

Ethernet Adapter) icon by double-clicking.

Double-c lick on t he prin ter icon inside the CentreDirect

External Print Server (External Ethernet Adapter).

Follow the Add Printer Wizard to install the correct print

driver.

Send a test print to verify correct setup.

4-10 ❖ DocuPrin t Tech nica l Info rma tion Guide

Windows 95/98 P eer-to -peer N etwork (P eer-ro- Peer IPP )

Wind ows 95/98 Peer-to-peer Network (Peer-ro-Peer IPP)

Requirements

Step-by- Step Setup

(Peer-to-Peer)

• A printer with appropriate cabling connect ed to your network.

• A workstation with Windows 95/98 software and the Microsoft IPP Client for Windows 95/98 installed.

The Microsoft IPP Client can ve down-

loaded from the Microsoft Corporatio web site.

• A working knowledge of Windows 95/98

Print a Configuration Sheet. Details are in

Chapter 2: Connecting to Your Network, “Print the Configuration Sheet” (page 2-21)

refere nce.

Check the Configuration Sheet and verify that the IPP

protocol is enabled and note the IPP print queue name.

Load your Do c u Print CD.

Run the

setup32.exe). Select your language. Select “Install Printer Drivers.” Follow the instructions on the screen.

CD Navigator

on your DocuPrint CD-ROM (run

. Retain this page for

Restart your PC.

Select the

Select the printer model you just installed.

Select

including the URL, in the network path field, click OK.

Back in the properties for the printer, select

click

Chapter 4: Wind ows / Peer -to -Peer N et work Setup ❖ 4-11

Start

button, select

File

, then select

Add Port. . .

Network

Print Test Page.

and then enter the IPP print qurur name,

Properties

Settings

, select

Printers.

General

and

Windows N T 4. 0 Netw ork

Wi ndows NT 4.0 Network

Introduction

Preliminary Steps

Your printer can be installed on a Windows NT network using one of three methods:

• TCP/IP protocol

• D LC/LLC protocol

• AppleTalk protocol

Preliminary Steps

The for all printers regardless of the protocol that is being used. Then, the based on the protocol used on your network.

The CentreWare DP program on your Printer Management Software CD-ROM can als o be used to monitor and conf igure the printer.

2 3

Quick Install Steps

Print the Configuration Sheet. Details are in

Chapter 2: Connecting to Your Network, “Print the Configuration Sheet” (page 2-21)

refere nce.

Check the Configuration Sheet and verify that both the desired protocol and connector are enabled.

Proceed to the Quick Install Steps for your network protocol.

given below must be accomplished

will detail the installation

. Retain this page for

4-12 ❖ DocuPrin t Tech nica l Info rma tion Guide

Window s NT 4.0 Netw ork

Quick Install Steps

(TCP/IP Protocol)

At the Desktop, right mouse click the Network

Neighborhood icon and select

Click on the

protocol has be en loaded.

Select the

Printing” is loaded.

If this software is not present, install it using the

documentation provide d by Microsoft . The n return to this document.

Open the

icon.

Double-click

Add printer Wizard

The

Verify that My Computer is selected and click

Click

Protocols TAB

Services TAB

Control Panel

Add Printer

Add Port

and verify that “Microsoft TCP/IP

Properties

and verify that the TCP/IP

and double-click the

starts.

Printers

Next>

Chapter 4: Wind ows / Peer -to -Peer N et work Setup ❖ 4-13

Windows N T 4. 0 Netw ork

From the list that appears select

New Port

Click

This will open up the

window. Type in the IP address of your printer and a printer name of up to 31 characters (no spaces) and select OK.

The Wizard will return you to the previous dialog. Verify

the new IP address you entered is in the list and correct. The check box to the left of the address must be checked if it is not, check it then select

Insert the DocuPrint CD-ROM and click

Click the

containing the Windows NT drivers. The path is <CDdrive>\instal\winnt40

Select the

The Wizard will return you to the previous dialog. Verify

the path and filename are correct and click OK.

Browse

*.INF

file then click

Add LPR compatible printer

button and select the directory

LPR Port

Next>

Open

Have Disk

At the next dialog, enter a name for the printer and select

whether you want that prin ter to be th e default th en c li ck

Next>

4-14 ❖ DocuPrin t Tech nica l Info rma tion Guide

Window s NT 4.0 Netw ork

If the printer will not be shared, click

printer, enter a then click

At the next dialog it is recommended that you print a test

page. Click

Wait for the Test Print to print. A new dialog will ask for

confirmation of the test print, click

Send a print job to the printer.

Check the print job for print quality. If print quality

pro blems e x ist, use the print quality sect io n of the

DocuPrint System Administrator Guide

problem.

If your print job did not print, see the

Troubleshooting” (page 4-20)

system to correct the problem.

For printers connected to a Windows NT network with TCP/IP protocol enabled, you can use a Web Bro wser t o monitor and configure your printer. Refer to the section Chapter 9: Internet Printe r Services.

Share Name

Next>

Finish

, check the share checkbox,

Next>

. To share the

Yes

to correct the

“Windows

for your operating

Chapter 4: Wind ows / Peer -to -Peer N et work Setup ❖ 4-15

Windows N T 4. 0 Netw ork

Quick Install Steps

(DLC/LLC Protocol)

At the Desktop, right mouse click the Network

Neighborhood icon and select

Click on the

protocol

If this software is not present, install it using the

documentation provide d by Microsoft . The n return to this document.

Open the

Double-click

Add printer Wizard

The

Verify that My Computer is selected and click

Click

Select the

Available Print Monitors box and click OK.

Enter a unique name for the port to be used in the area

provided.

Protocols TAB

has been loaded.

Control Panel

Add Printer

Add Port

Hewlett-Packard Network Port

Properties

and verify that the

and double-click

starts.

DLC/LLC

Printers

Next>

in the

icon.

Choose the

Click

selected then click OK.

Click OK. The Wizard will return you to the previous

dialog. Ve ri fy the new port name y ou entered is i n the list and correct. The check box to the left of the port name must be checked if it is not, check it then select

4-16 ❖ DocuPrin t Tech nica l Info rma tion Guide

Port Address

Timers

and verify that the

from the list of ports.

Job Based

connection is

Next>

Window s NT 4.0 Netw ork

Next>

Yes

Have Disk

Insert the DocuPrint CD-ROM and click

Browse

*.INF

file then click

Share Name

Next>

Finish

button and select the directory

Open

, check the share checkbox,

Click the

containing the Windows NT drivers. The path is <CDdrive>\instal\winnt40

Select the

The Wizard will return you to the previous dialog. Verify

the path and filename are correct and click OK.

At the next dialog, enter a name for the printer and select

whether you want that prin ter to be th e default th en c li ck

Next>

If the printer will not be shared, click

printer, enter a then click

At the next dialog it is recommended that you print a test

page. Click

Wait for the Test Print to print. A new dialog will ask for

confirmation of the test print, click

. To share the

Send a print job to the printer.

Check the print job for print quality. If print quality

pro blems e x ist, use the print quality sect io n of the

DocuPrint System Administrator Guide

problem.

If your pr in t jo b did not print, see t h e section

Troubleshooting” (page 4-20)

Chapter 4: Wind ows / Peer -to -Peer N et work Setup ❖ 4-17

to correct the problem.

to correct the

“Windows

Windows N T 4. 0 Netw ork

Quick Install Steps

(AppleTalk Protocol )

At the Desktop, right mouse click the Network

Neighborhood icon and select

Click on t h e

protocol has be en loaded.

If this software is not present, install it using the

documentation provide d by Microsoft . The n return to this document.

Open the

Double-click

Add printer Wizard

The

Verify that My Computer is selected and click

Click

Select the

Port

Click on

Protocols TAB

Control Panel

Add Printer

Add Port

AppleTalk Printing Devices

Ethernet

and select the devic e.

Properties

and verify that the

and double-click

starts.

and click

Printers

Next>

AppleTalk

icon.

New

Choose the DocuPrint device from the list then click OK.

Click OK. The Wizard will return you to the previous

dialog. Ve rify the port name you entered is in the list and correct. The check box to the left of the port name must be checked if it is not, check it then select

Insert the DocuPrint CD-ROM and click

4-18 ❖ DocuPrin t Tech nica l Info rma tion Guide

Next>

Have Disk

Window s NT 4.0 Netw ork

Browse

button and select the directory

*.INF

file then click OK.

Share Name

Next>

Finish

Open

Next>

, check the share checkbox,

Yes

Click the

containing the Windows NT drivers (<CD Drive>:\instal\winnt40) then clic k

Select the

The Wizard will return you to the previous dialog. Verify

the path and file name are correct and click OK.

At the next dialog, enter a name for the printer and select

whether you want that prin ter to be th e default th en c li ck

Next>

If the printer will not be shared, click

printer, enter a then click

At the next dialog it is recommended that you print a test

page. Click

Wait for the Test Print to print. A new dialog will ask for

confirmation of the test print, click

Send a print job to the printer.

. To share the

Check the print job for print quality. If print quality

pro blems e x ist, use the print quality sect io n of the

DocuPrint System Administrator Guide

problem.

If your pr in t jo b did not print, see t h e section

Troubleshooting” (page 4-20)

Chapter 4: Wind ows / Peer -to -Peer N et work Setup ❖ 4-19

to correct the problem.

to correct the

“Windows

Windows T roubles hoot ing

W indows Troublesh ooting

Troubleshooting for the Windows-based PC is comprised of a set of procedures for each Windows version.

The steps in these procedures should eliminate ca bling , communication, and connection problem s .

Complete on e se t of pr oc ed u res (bas e d on your ver si o n of Windows), then run a test print from your software application. If the job prints, no further system troubleshooting will be necessary.

For problems with the appearance of your document, once it has printed, consu lt th e DocuPrint System Administrator Guide on your DocuPrint CD.

Requirements

Windows

(all versions)

Quick Check

• A Windows-based system with the CentreWare DP software and at least one print driver installed.

• A basic operating knowledge of your Windows version.

Verify that the printer is plugged in, turned on, and

connected to an active network.

If you use the Xerox CentreDirect External Print Server (External Ethernet Adapter) to connect the printer to the network, ensure that is is plugged in and conne cted to the printer’s parallel port.

Verify that the printer is receiving network traffic by

monitoring the LED’ s o n the back of the printer or on the CentreDirect External Print Server. When the printer is connected to a functioning network receiving traffic, its link LED will be green, and its traffic LED (orange) will be flashing rapidly.

Verify that the cl ient is lo gged into the network a nd

printing to the correct print queue. Also verify that the user has access to the DocuPrint Printer Queue.

Verify that the DocuPrint NetWare print queue exists, is

accepting jobs, and has a Print Server attached. If not, try using Setup Wizard in CentreWare DP to reconfigure the print queue.

4-20 ❖ DocuPrin t Tech nica l Info rma tion Guide

Windows Troubleshootin g

Review the Configuration Sheet and check for these

things:

• NetWare is enabled.

• Frame Type matches the frame type of the desired fileserver.

To determine your NetWare IPX frame type, type config at the Novell console screen. On large networks using multiple IPX fram e types, it is CRITICAL that the frame type be set correctly.

Verify that the Primary Server is set. (Primary Server

should have been set during initial queue setup and installed using CentreWare DP.) If it is not set, use CentreWar e DP to set it and reset the printer.

Setting the Primary Server is extremely important on large networks.

If the above quick checks fail to fix the Network Print

problem, Contact Customer Service.

Chapter 4: Wind ows / Peer -to -Peer N et work Setup ❖ 4-21

Quick Check For

CentreD irect Exter n al

Print Server (External

Ethernet Adapter)

(NetBEUI)

Make sure that the NetBEUI workgroup name set on the

CentreDirect External Print Server is a valid workgroup on your network. The CentreDirect will not appear on the network if the workgroup name does not match a valid workgroup. Print a Configuration Sheet to verify that the workgroup name is correctly set.

Print and Configurtion Sheet and verify that the

"Microsoft Windows Print Services" are enabled on the CentreDirect.

Verify that the Windows workstation has the NetBEUI

protocol corre c tly load ed and bound to the ethernet adapter in the workstation.

If there are multiple workgroup s on your net work, make

sure that you look in the correct workgroup for the CentreDirect. In some cases, thi s ma y di ff erent from the workgroup o f yo ur wo rkstatio n. The Centr e Dir ect shoul d appear in the workgroup listed on the Configuration Sheet.

Verify tha t your workstation is on the same ethernet

segment as the CentreDirect. The NetBEUI protocol is not routabl e.

4-22 ❖ DocuPrint Technical Information Guide

Windows Troubleshootin g

Windows 9 5/98

Troubleshooting for

DocuPrint Network

Printers

This troubleshooting section assumes:

• Y ou have verified the operation of the printer using the procedures found in Chapter 2: Connecting to Your

Network.

• You have loaded a DocuPrint PCL or PostScript print driver.

• You have printed and retained a current copy of the Configuration Sheet.

Verify this i tem in the Ethern et Menu are a of the

Configur a tion Sh eet:

• NetBEUI Enable is set to On.

Verify that the NetBEUI PDL is properly set depending on

your driver.

From a workstation desktop use the right mouse button

and select Network Neighborh ood the n with t he left mouse button selec t Properties from the cascade menu.

The Network dialog will appear. Select the

tab.

Configuration

Check the list of installed network components for the

following items:

• Xero x Peer to Peer

• Client for Microsoft networks

•NetBEUI

If you have elec t ed to run CentreWare DP, m a ke sure of

the following:

• Novell Networks: Yo u are requ ired to load Nove ll IntraN etWare Client or

Client for IPX printer discovery.

•TCP/IP Networks: No additional software is required but your printer

must have a valid TCP/IP address assigned.

Chapter 4: Wind ows / Peer -to -Peer N et work Setup ❖ 4-23

Windows T roubles hoot ing

If any of the above protocols or ser v ices w er e not

installed, install any components necessary and restart the system.

Once rebooted, select the

select the appear.

Verify that you have selected the correct driver for your

printer.

Right mouse click on the printer icon and select

Properties

Select the

Verify the driver name in the

driver

Verify the

list. If necessary re se le ct the correct name.

Start an application and send a print job to the printer. If

printer stil l doe s not prin t cont act your Custome r Support represen ta tive .

Printers

Details

list. If necessar y r ese le ct or install a new driver.

port name

folder. The printers window will

tab.

Start

in the

button and

Print using the following

Print to the following port

Settings

, then

4-24 ❖ DocuPrin t Tech nica l Info rma tion Guide

Windows Troubleshootin g

Windows 9 5/98 For

CentreD irect Exter n al

Print Server (External

Ethernet Adapter)

(NetBEUI)

In some network environments, it may be necessary to set NetBE U I as the default protocol.

Right click on the Network Neigh b orhood icon on the

desktop.

Properties

Select

NetBEUI

Select

Select the

Check the

checkbox.

Select the OK button.

Close the Network dialog and restart the workstation.

from th e c o ntext m enu.

from the list of installed compon en ts.

Properties

Advanced

Set this protocol to be the default protocol

button.

tab in the NetBEUI properties dialog.

Chapter 4: Wind ows / Peer -to -Peer N et work Setup ❖ 4-25

Windows T roubles hoot ing

Windo ws NT 4.0 Troubleshooting

(TCP /IP)

This troubleshooting section assumes:

• Y ou have verified the operation of the printer using the procedures found in Chapter 2: Connecting to Your

Network.

• You have loaded a DocuPrint PCL or PostScript print driver.

• You have printed and retained a current copy of the Configuration Sheet.

Verify these items in the Ethernet Menu area of the

Configur a tion Sh eet:

• IP Address Resolution: is set to DHCP, Control Panel, or RARP/BOOTP (depending on your network configuration).

• Current IP Address: is set correctly (note this address if it is assigned dynamically).

• Subnet Mask: is set correctly (if used ).

• Default Gateway: is set correctly (if used).

Check the LPR and AppSocket settings and verify they are set as desired. These settings are not critical to operation but provide s ome security and usability features.

Verify the PDL in the Ethernet Menu area of the

Configur a tion Sh eet:

• Interpreters: PCL or Po stScript (depending on your

From the server desktop use the right mouse button and

select Network Neighborh ood the n w ith the left mou se button select Properties from the cascade menu.

The Network dialog will appear. Select the Protocols tab.

Check the list of instal led netw ork p rotocols for the

following item:

• TCP/IP Pr o t oco l

4-26 ❖ DocuPrin t Tech nica l Info rma tion Guide

driver).

Windows Troubleshootin g

If you have elected to run CentreWare DP you must also

have loaded Novell NetWare Client 32 and an NWLink IPX/SPX Compatib l e tran sp ort p rotocol component. You may also discover printers that have been assigned a TCP/ IP address.

As required, clic k Add and install any c o m ponen ts not

listed and restart the system.

Once rebooted, select the Start button and Settings, then

select the Printers folder. The printers window will appear.

Verify that you have loaded and selected the correct driver

for your printer.

Right mouse click on the printer icon and select

Properties.

Select the Ports tab.

Verify that the IP Address in the Print to the following

port list is the same as the one from the Configuration Sheet. If necessary reselect the TCP/IP number used for your printer.

Start an application and send a print job to the printer. If

printer still does not print contact Xerox Customer Support.

Chapter 4: Wind ows / Peer -to -Peer N et work Setup ❖ 4-27

Windows T roubles hoot ing

Windo ws NT 4.0 Troubleshooting

(DLC/LLC)

This troubleshooting section assumes:

• Y ou have verified the operation of the printer using the procedures found in Chapter 2: Connecting to Your

Network.

• You have loaded a DocuPrint PCL or PostScript print driver.

• You have printed and retained a current copy of the Configuration Sheet.

Verify this item in the upper left corner of the

Configur a tion Sh eet:

• Hardware Address: (Note this address for later use).

From a workstation desktop use the right mouse button

and select Network Neighborh ood the n with t he left mouse button selec t Properties from the cascade menu.

The Network dialog will appear. Select the Protocols tab.

Check the list of installed network components for the

following item:

• DLC Protocol

If you have elected to run CentreWare DP you must also

have loaded Novell NetWare Client 32 and an IPX/SPX Compatible protocol component. You may also discover printers that have been assigned a TCP/IP address.

As required, install any components not listed and restart

the system.

Once rebooted, select the Start button and Settings, then

select the Printers folder. The printers window will appear.

Verify that you have selected the correct driver for your

printer.

Right mouse click on the printer icon and select

Properties.

Select the Ports tab.

4-28 ❖ DocuPrin t Tech nica l Info rma tion Guide

Windows Troubleshootin g

Verify that the port name in the Print to the following

port list matches the name given when the printer was installed. If necessary reselect the correct name.

Start an application and send a print job to the printer. If

printer still does not print contact Xerox Customer Support.

Chapter 4: Wind ows / Peer -to -Peer N et work Setup ❖ 4-29

Windows T roubles hoot ing

Windo ws NT 4.0 Troubleshooting

(AppleTalk)

This troubleshooting section assumes:

• Y ou have verified the operation of the printer using the procedures found in Chapter 2: Connecting to Your

Network.

• You have loaded a DocuPrint PCL or PostScript print driver.

• You have printed and retained a current copy of the Configuration Sheet.

Verify this item in the upper left corner of the

Configur a tion Sh eet:

• EtherTalk Name is correct.

Verify these items in the EtherTalk and Ethernet Menu

areas of the Configuration Sheet:

• Enabled: is set to Yes.

• Zone: co nta ins the desired zo n e na m e o r * (* = a ll zones).

From the server desktop, use the right mouse button and

select Network Neighborh ood the n w ith the left mou se button select Properties from the cascade menu.

The Network dialog will appear. Select the configuration

tab.

Check the list of installed network components for the

following item:

• AppleTalk Protocol

If you have elected to run CentreWare DP you must also

have loaded Novell NetWare Client 32, Novell NetWare Client, a Novell server on the network, and an IPX/SPX Compatible protocol component. You may also discover printers that have been assigned a TCP/IP address.

As required, install any components not listed and restart

the system.

Once rebooted, select the Start button and Settings, then

select the Printers folder. The printers window will appear.

4-30 ❖ DocuPrin t Tech nica l Info rma tion Guide

Windows Troubleshootin g

Verify that you have selected the correct driver for your

printer.

Right mouse click on the printer icon and select

Properties

Select the

Verify the AppleTalk name in the Print to th e following

port list. If necessary re select the correct name.

Start an application and send a print job to the printer. If

printer still does not print contact your Customer Support.

Ports

tab.

Chapter 4: Wind ows / Peer -to -Peer N et work Setup ❖ 4-31

Windows T roubles hoot ing

4-32 ❖ DocuPrin t Tech nica l Info rma tion Guide

Macintosh Network Setup Chapter5

Introduction

Objective ....................................................................... 5-2

Requirements ................................................................. 5-2

Quick Step O v ervi ew Macintosh Driver Installat io n

Requirements ................................................................. 5-4

Driver Installation for Macintosh System 7.0+ ................. 5-4

Step-by-Step Setup (AppleTalk) ...................................... 5-5

Macintosh Troubleshooting

Requirements ................................................................. 5-8

Macintosh Quick Check .................................................. 5-8

Macintosh Troubleshooting Step-by -Step ........................ 5-9

.....................................................................

.........................................................

...........................................

.............................................

5-2

5-3 5-4

5-8

Chapter 5: Macintosh Network Setup ❖ 5-1

Introdu ction

Introduction

The purpose of this chapter is to pro vide detailed information on Software Installation, Co nf iguration, Initial Testing, and Troubleshooting of the DocuPrint printer for use on you r network. This task woul d ordinarily be performed b y an experienced System Administrator.

Objective

Requirements

The objective of this chapter is to provide the required information to enable you to connect and set up your DocuPrint printer on your network using your specific workstation operat ing system.

In general, the requireme nts needed for printer connection and se tup include:

• A workstation with the appropriate operating system software installed for that station.

• A working knowledge of the operating system being used on yo ur w orkstation.

• A DocuPrint printer, together with appropriate cabling to link the prin ter to yo ur network. Refer to

Chapter 2: Connecting to Y our Network for details on

cabling information.

5-2 ❖ Doc uPrint Te chnical Inf ormati on Guide

Quick Step Overview

Quick Step Over view

Configure the Do c uPrint print er for us e o n an Eth erTalk

network from the Control Panel (if necessary). See

page 5-5

Install the DocuPrint Macintosh Driver per the

instructio ns provide d in the sect ion

Insta lla tio n” (page 5-4 )

Select Do c uPr int printer and zone (if used) in the Choo s er.

Print a one-page job from your software application.

If you are not able to print, consult the section

“Maci nt os h Troublesh oot ing” (page 5-8)

information on your network configuration.

for step-by-step instructions.

“Macin tosh Drive r

for

Chapter 5: Macintosh Network Setup ❖ 5-3

Macintosh Driver Installation

Macintosh Driver Installati on

Requirements

Driver Installation for

Macintosh

System 7.0+

• A working knowledge of your Macintosh 7.0+ or higher operating system.

•The DocuPrint CD.

Insert the CD in your CD-ROM drive.

Double clic k on the disk icon.

Double click on

Double clic k on th e D ocuPrint Installe r icon.

Follow the Installation Instructions when prompted.

Click on the Install button for Easy Installation.

For more up -to-date information on installing your DocuPrint driver, refer to the Readme File.

Instal

Driver

folder.

5-4 ❖ Doc uPrint Te chnical Inf ormati on Guide

Macintosh Dr iver I nsta llat ion

Step-by- Step Setup

(AppleTalk)

Configuring EtherTalk at the Control Panel

To enable the EtherTalk protocol at the printer’s Control Panel, follow these steps:

Menu Up

Press

Menus Ethernet Menu

Item Up

Press

Ethernet Menu ETalk Enable

Value Up

Press

ETalk Enable = On

Enter

Press

Ethernet Menu ETalk Enable

Press

Ready

. You will see:

On Line

Menu Down

Item Down

Value Down

. You will see:

until you see:

unti l you see:

. You will see:

Restart the printer

Chapter 5: Macintosh Network Setup ❖ 5-5

Macintosh Driver Installation

Selecting the Printer from the Chooser

Before continuing, make sure that the software included with your customer documentation set has been loaded into each Macintosh computer that will b e sen ding jobs to the Doc uPrint printer .

Before you send a print job to the DocuPrint printer, make sure that it is selected as the current printer in the Chooser.

At the printer, print a configuration sheet and note the

printer address

Configuration Sheet” (page 2-21)

At your computer, select the APPLE in the upper left

corner of the Desktop.

. Refer to the section

“Print the

Select the

Make sure that

In the left window of the Chooser, click on the

icon to select it. You may have to use the scroll bars at the right side of this box to locate the icon.

When you select a zone, printer names appear in a box to

the right.

Select the

Click

Chooser

Your network may be divided into AppleTalk Zones. You can tell if there are zones by the appearance of the CHOOSER window. When the CHOOSER program detects multiple zones, the left window will be reduced in size. The lower half of the CHOOSER window will be a zone list. Identify, then select the zone in which the D ocuPrint printer is located.

printer address

Setup

...

If you do not use the DocuPrint driver, you may not be able to take advantage of all of the printer’s features.

entry in the menu.

AppleT alk

is active.

from the window to the right.

Adobe PS

5-6 ❖ Doc uPrint Te chnical Inf ormati on Guide

Macintosh Dr iver I nsta llat ion

FOR FIRST TIME INSTALLATIONS

Highlight the PPD for your DocuPrint printer. Click

Select

Configure your driver with the options installed on your

printer.

Step 16

Go to

FOR RECONFIGURATION OF EXISTING PR IN TER S

Click on

PostScri pt pr int e r de sc r iption files.

Highl ight th e PPD file for the de s ired printer.

Click

Select

installe d on your printer.

Click OK when finish ed.

Close the window to exit the Chooser .

Select PPD

Select

Configure

. The window displays a list of

and set your driver with the options

Chapter 5: Macintosh Network Setup ❖ 5-7

Macintosh Troubleshooting

Macintosh Troubleshootin g

The steps in this procedure should eliminate cabling, communication, and connection problem s .

Complete these steps, then run a test print from your software application. If the job prin ts, no fu rth er syst em troubleshooting will be necessary.

For problems with the appearance of your document once it has printed, consult of the DocuPrint System Administrator Guide.

Requirements

Macintosh

Quick Check

• A workstation with the appropriate DocuPrint print driver installed.

• A working knowledge of the operating system (System 7.0 + or hig he r) bein g used on your workstation.

• Proper cabling in use to co nnect yo ur p rinter to the network .

Start t he Chooser in Operating Syste m 7.0+ or gr eater

software.

If the printer name appears, your printer is

communicating through the network. You do not need to perform any of the checks ou tlined in this section.

If your printer name does not appear, proceed to the

section

(page 5-9)

“Macint osh Troubles hoot ing Step -by-S tep”

5-8 ❖ Doc uPrint Te chnical Inf ormati on Guide

Macintosh Troubleshooting

Macintosh

Troubleshooting

Step-by-Step

Verify that the printer is plugged in, turned on, and

connected to an active network.

Verify cable connection to the printer from the EtherTalk

network. (BNC conn e ct ions should have the locking pins of the plug snap ped into the slots of the jack. RJ45 connections should be fully insert ed and the locking clip engaged.)

Verify that the printer is receiving network traffic by

monitoring the LEDs on the back of the printer. When the printer is connected to a functioning network receiving traffic, its link LED will be green, and its orange traffic LED will be flashing rapidly.

From the Control Panel, verify that Ether Talk is enabled.

If not, enable it in the Control Panel (see reset the printer.

Print a Configuration sheet and verify that EtherTalk is

enabled. Refer to the section

Sheet” (page 2-21)

From the Configuration Sheet, verify the Zone. If you

have multiple zones on your network, be certain your printer is set to advertise in the desired zone.

“Prin t the Co nfi gurat ion

page 5-5

) and

If you are st ill una ble to print, co ntact X erox Custom er

Service.

Chapter 5: Macintosh Network Setup ❖ 5-9

5-10 ❖ DocuPrint Technical Information Guide

UNIX Network Setup Chapter6

Introduction

.....................................................................

6-2

Chapter 6 : U NIX N etwo rk Setu p ❖ 6-1

Introdu ction

Introduction

For information about the connection and configuration of your printer in UNIX en vironments, refer to the following documentation also included on yo ur Printer Manageme nt Software CD in the \doc\unix\ folder.

For Solaris systems:

• CentreWare for UNIX Systems User Guide

For T T Y:

• TTY Printer Services User Guide

6-2 ❖ Doc uPrint Te chnical Inf ormati on Guide

OS/2 Network Setup Chapter7

Overview

Objective ....................................................................... 7-2

Requirements ................................................................. 7-2

Compatibility Quick Step (OS/2 Warp Server V 4.0)

Quick Install Setup ......................................................... 7-4

Troubleshooting ............................................................. 7-5

Step-by-Step Setup for I BM TCP/IP for OS/2 ................... 7-6

OS/2 Software Installation

Installing the DocuPrint OS/2 Print Driver ....................... 7-7

OS/2 Troubleshooting

Requirements ................................................................. 7-8

OS/2 Quick Check .......................................................... 7-8

TCP/IP for OS/2 versions 2.0, 3.0, 3.1, 4.0 ..................... 7-9

OS/2 Troubleshooting Step-by-Step ................................ 7-9

..........................................................................

...................................................................

...............................

...............................................

......................................................

7-2

7-3 7-4

7-7

7-8

Chapter 7 : O S/2 N etwo rk Set up ❖ 7-1

Overview

The purpose of this chapter is to outline the connection and configuration of your D ocu Print printer for use on your network. This task would ordinarily be performed by an experienced System Administrator.

Objective

Requirements

The objective of this chapter is to provide the required compatibility, configuration, print driver installation, and troubleshooting information to enable you to successfully connect and set u p your DocuPrint print er on your network using your specific workstation operating system.

• Wo rking knowledge o f OS/2 and TCP/IP for OS/2.

• Appropriate cabling co nnected to your netw ork.

•Warp Server V 4.0

• Lan Server V 4.0 and TCP/IP for OS/2 V 2.0

• OS/2 Warp V 4.0

• OS/2 Warp Connect V 3.0

7-2 ❖ Doc uPrint Te chnical Inf ormati on Guide

Compatibility

Compat ibilit y

The DocuPrint printer has been tested in the following environments.

Network Operating

Systems

Require d O S/2

FIXPACKS

• Warp S e rver V 4.0 (with TCP/IP installed)

• Lan Server V 4.0 with TCP/IP for OS/2 V 2.1

• OS/2 Warp V 4.0 (P eer to Peer) (with TCP/IP installed)

• OS/2 Warp Connect V 3.0 (Peer to Peer) (with TCP/IP installed)

Warp Server

• APAR 11017 - or MPTS Fixpack WR08415 (converged) and “LATEST”

TCP/IP V 4.0 PRINT Fixpack (including any requisite fixes/apars) - or -

TCP/IP Fixpack UN00959 and “LATEST” TCP/IP V 3.1 PRINT Fixpack (including any requisite fixes/apars)

• Lan Se r v e r V 4. 0 w i t h T CP/IP V 2.0

APAR 11017 (PN 70015)

•OS/Warp V 4.0

MPTS Fixpack WR08415 (converged) and “LATEST” TCP/IP V 4.0 PRINT Fixpack (including any requisite fixes/apars)

• OS/2 Warp Connect V 3.0

MPTS Fixpack WR08415 (converged) and “LATEST” TCP/IP V 4.0 PRINT Fixpack (including any requisite fixes/apars) - or -

TCP/IP Fixpack UN00067 and “LATEST” TCP/IP V 3.0 PRINT Fixpack (including any requisite fixes/apars)

OTHER VERSIONS:

TCP/IP for OS/2 may work, but have not been tested and are not supported.

Other versions of Lan Server with

Chapter 7 : O S/2 N etwo rk Set up ❖ 7-3

Quick Step (O S/2 W arp Ser ver V 4.0 )

Quick Step (OS/2 Warp Server V4.0)

T o install and use your DocuPrint printer in an IBM Warp Server environment, you will need to p erform several administrative tasks in order to install the printer and configure your server.

Quick Install Setup

NETWORK CABLE CONNECTION - Attach RJ45/DB15/

BNC.

CONFIGURATION SHEET - Print the Configuration Sheet

from the Cont rol Panel.

CREATE OS/2 PRINTER OBJECT - Install/create printer

driver& printer and share.

TEST PRINT - Start LPRPORTD/LPRMON, ping printer,

open EPM and test print.

PRINT QUALITY - Refer to the DocuPrint System

Administrator Guide.

7-4 ❖ Doc uPrint Te chnical Inf ormati on Guide

Xerox DOCUPRINT N2025, DOCUPRINT N3225, DOCUPRINT N2125B User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright © 1999/2000 Xerox Corporation. All Rights Reserved.

Introduction Chapter1

Document Introduction

Objective

Requirements

How Ca n I Print This?

Other In form atio n Re sou rces

How Do I Proceed?

Connecting to Your Network Chapter2

Overview

Objective

Requirements

Organization

Quick Steps For Connection & Setup

Set An IP Address

Static Addressing

Setting from the Control Pa n el

Setting from Windows Operating Systems

Setting from Unix Operating Systems

Setting a S UBNE T MA SK at the Co ntro l Pa nel

Setting up APPSOCKET

Setting DE FAULT GATEWAY at the Control Pa nel

Print the Configuration Sheet

Resetting the Printer

Where do I go from here ?

Novell NetWar e Setup Chapter3

Introdu ction

Objective

Requirements

NetWare 3.1X Prin t Se rve r S etup NetWare 4.X/ 5.0 ( NDS) Pri nt S erve r Se tup

NetWare Troubleshooting

Requirements

Novell NetWare Hardware Step-by-Step

Novell NetWare Software Step-by-Step

Windows / Peer-to-Peer Network Setup Chapter4

Overview

Objective

Requirements

Windows 95 /98 Pe er-to- Peer N etwork (N etBEU I)

Quick Install Steps

Quick Install Steps

Windows 95/98 P eer-to -peer N etwork (P eer-ro- Peer IPP )

Requirements

Windows N T 4. 0 Netw ork

Introduction

Preliminary Steps

Windows T roubles hoot ing

Requirements

Macintosh Network Setup Chapter5

Introdu ction

Objective

Requirements

Quick Step Overview

Macintosh Driver Installation

Requirements

Configuring EtherTalk at the Control Panel

Selecting the Printer from the Chooser

Macintosh Troubleshooting

Requirements

UNIX Network Setup Chapter6

Introdu ction

OS/2 Network Setup Chapter7

Overview

Objective

Requirements

Compatibility

Quick Install Setup