How it Works
Xerox
Loading...
D
Loading...
Loading...
DocuPrint C8
Owner's Manual
80 pgs516.74 Kb0

Xerox DocuPrint C8 Owner's Manual

Download
The Document Company
XEROX
DocuPrint C8
Ink Jet Printer
ii
Xerox Corporation
Xerox and all Xerox products mentioned in this publication are registered trademarks of the Xerox Corporation and used by Xerox Canada Ltd. as a registered user.
Windows™ is a trademark of Microsoft Corporation. Products and trademarks of other companies are also acknowledged.
Publication number: 701P30101
iii
Customer Support
To resolve problems with your printer, follow the suggestions that are pr ovided in
Chapter 4,
Troubleshooting the Printer
.
If you are unable to solve a DocuPrint C8 problem using this guide or the online Help, call the Xerox Customer Support Center at 1-800-832-6979. Before calling, make sure you have the following information:
•
C8 serial number, which is located next to the parallel
port on the back of the printer.
•
C8 software version, which is specified in the printer
driver About box.
•
Windows operating system version (Windows 95/98,
or Windows NT 4.0).
Note: The Windows NT4.0 print driver for the Docuprint C8 is not included with this product. It is available for download at the Xerox website.
•
Amount of memory in your PC.
•
Information about the problem, including the steps
taken to create the problem, any error messages, and the expected behavior.
The Xerox Customer Support Center telephone number in the United States and Canada is:
1-800-TEAM XRX (1-800-832-6979)
Call from a telephone near your PC and the printer. Make sure that both your PC and your printer are turned on.
iv
If you require additional information about Xerox and Xerox products, visit the Xerox website at:
http://WWW.XEROX.COM
i
Contents
Customer Support ....................................................................................iii
Contents........................................................................................................i
Introduction.................................................................................................1
Generating Floppy Disks from your CD...................................................2
Safety notes............................................................................................... 2
Printer Registration................................................................................... 7
Directions for On-Line Registration .........................................................7
Understanding the printer’s features........................................................8
Hardware features..................................................................................... 9
Control panel Operation..........................................................................12
Normal Printer Operation ...................................................................12
Printer Error Conditions......................................................................12
Printer specifications...............................................................................14
System Requirements.............................................................................. 16
Printable area / Margins.......................................................................... 17
Using the printer settings......................................................................... 18
Downloading the Windows NT 4.0 Printer Driver................................. 18
Accessing printer settings .......................................................................20
The Paper/Output Property Page ............................................................ 21
The Page Layout Property Page..............................................................26
Select Sheets....................................................................................... 28
Multiple-up option..............................................................................29
ii
The Image Quality Property Page...........................................................31
The About Page.......................................................................................34
The Status Property Page........................................................................35
The Maintenance Property Page.............................................................38
Checking the documents in the print queue.............................................43
Troubleshooting the printer.....................................................................44
The printed document does not match the selected printer settings ........45
The printed document is blank................................................................46
The document prints slowly....................................................................48
The document sent to the printer does not print......................................49
The Front Panel LED is on continuously................................................50
The Front Panel LED is blinking slowly.................................................52
The Front Panel LED is blinking intermittently......................................52
The print is blurry or jagged vertical lines appear...................................53
The printed image is clipped or off the edge of the media......................54
Extra characters, dashes, or lines appear on the printed pages................55
White horizontal lines and streaks of the wrong color appear on the
printed pages...........................................................................................56
The print is faint or missing....................................................................57
Ink is smeared on the printed pages........................................................58
The print quality of transparencies is poor..............................................59
Color variations appear in large areas of color ....................................... 60
The paper is not feeding properly...........................................................61
The paper does not stack neatly in the paper output shelf.......................62
Packing the printer for return to a Service Center...................................63
Selecting and ordering supplies ...............................................................65
iii
Cartridges and print heads ......................................................................66
Selecting plain paper............................................................................... 66
Selecting specialty print media ............................................................... 67
Selecting labels....................................................................................... 68
Selecting transparencies.......................................................................... 68
Selecting banner paper............................................................................ 68
Selecting envelopes.................................................................................68
Printing DOS in a Window......................................................................69
Index .......................................................................................................... 71
iv
1
Chapter 1
Introduction
The DocuPrint C8 printer is a fast, high quality, thermal ink jet printer designed for both color and black and white applications. Featuring a compact lightweight de sign, the printer is ideally suited for use in your office or at home. The DocuPrint
C8 printer connects easily to your personal
computer.
Make your pages stand out
•
Prints up to 600 x 600 dpi on plain paper and up to
1200 x 600 dpi on photo glossy paper
•
Crisp vivid graphics and photos—even on plain paper
•
Automatically correct problem areas in photos with
unique ImageFix
TM
software
High-speed, high-quality prints
•
Prints up to 5 black-and-white pages pe r minute; up
to 2.5 pages per minute in color
•
Quick return to applications with fast print spooling
Cost-saving features
•
Separate color cartridges eliminate expense of wasted
inks (4 colors)
•
Small footprint on your desk
2
Generating Floppy Disks from your CD
With your DocuPrint C8 printer you will receive a CD containing the software fo r operating your printer in connection with your PC.
For your convenience, it is possible for you to copy the Windows 95/98 Printer Driver onto a floppy disk using the instructions provided belo w:
•
Hold down the shift key and insert the DocuPrint C8
CD into the CD-ROM drive; holding down the shift key suspends the Auto Start of the installer.
•
Open My Computer and right-click on the CD-ROM
drive (for example, the D drive).
•
Double-click on the
Diskmake
directory to open
it.
•
Double-click on
setup.exe
to run the utility.
•
Follow the instructions provided by the utility.
Safety notes
Your DocuPrint C8 has been ca refully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit.
1. Read and follow all warnings and instructions marked
on or supplied with the printer.
2. Unplug the printer before you clean it. Use a damp
cloth only; do not use liquid or aerosol cleaners.
3
3. Place your printer on a firm, solid surface. If you put
it on an unsteady surface, it might fall and become damaged. If you place the printer on a soft surface, such as a rug, sofa, or bed, the vents may be blocked, causing it to overheat.
4. Do not put the printer on or near a heat source, such
as a radiator or heat register. If you put the printer in any kind of enclosure, make sure it is well ventilated.
5. Do not use your printer near water, or spill liquid of
any kind into it.
6. Ensure that your power source matches the rating
listed on the back of the printer.
7. Be sure to install the printer near a power outlet that
will remain easily accessible.
8. To avoid damaging the power cord, do not put
anything on it or place it where it will be walked on. If the cord becomes damaged or frayed, replace it immediately.
4
9.
The use of an extension cord or power strip with this printer is not recommended
. If you are using an extension cord or power strip with the printer, make sure that the total of the amperes required by all of the equipment on the extension is less than the extension’s rating. Generally, the total ratings of all equipment plugged into any one power line should not exceed 15 amperes. Do not exceed this unless you know that the power line your equipment is plugged into has a rating above 15 amperes.
10. You must only use the 3-conducto r, 18 AWG, SV T
type, IEC320 style power cord provided with your printer (e .g., a plug having a third grounding pi n). This plug will only fit into a grounding-type power outlet. This is a safety feature. To avoid the risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use a ground adapter plug to conne ct the printer to a power source receptacle that lacks a ground connection terminal.
5
11. Aside from the routine maintenance described in your
printer documentation, do not try to service the printer yourself. Opening the cover may expose you to shocks or other hazards. Do not make any adjustments other than those described in the documentation, as you might cause damage requiring extensive repair work.
12. If anything happens that indicates that your printer is
not working properly or has been damaged, unplug it immediately and have your printer serviced. These are some of the things to look for:
•
The power cord or plug is frayed or damaged.
•
Liquid has been spilled into the housing, or the
printer has been exposed to water.
•
The printer has been dropped or its cabinet has
been damaged.
•
The printer does not function normally when you
are following the operating instructions.
6
13. The CE marking applied to this product symbolizes
Xerox’s declaration of conformity with the following applicable directives of the European Union as of the dates indicated.
•
January 1, 1995—Council Directive 73/23/EEC
amended by Council Directive 93/68/EEC, Approximation of the laws of the member states related to low voltage equipment.
•
January 1, 1996—Council Directive
89/336/EEC, Approximation of the laws of the member states related to electromagnetic compatibility.
•
A full declaration defining the relevant directives
and referenced standards can be obtained from your Xerox representative.
•
WARNING: In order to allow this equipment to
operate in proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken.
14. This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
15. This Class “B” digital apparatus complies with
Canadian ICES-003.
7
Printer Registration
To ensure that your printer is registered, please take a moment to register this product. Directions are provided below. The preferred registratio n method is through on­line registration; however, each of these methods will enable you to register your product.
•
On-line registration
•
FAX number 1-800-594-5023
•
Call 1-800-TEAM XRX (1-800-832-6979)
•
Mail in the registration card.
Note:
Save a copy of the registration card and the bill of
sale as proof of purchase for future reference.
Directions for On-Line Registration
1. Go to the Xerox Web site:
http://WWW.TEAMXRX.COM
2. A
Small Office Solutions
title screen appears. Under
the
Contents
column, select
Service and Support
.
3. A
Xerox Support
title screen appears. Under the
Contents
column, select
Warranty Registration
.
4. Fill in all empty fields.
5. When you are finished filling in the empty fields,
click the
Submit Warranty
button. You ar e now
registered.
8
Chapter 2
Understanding the
printer’s features
This chapter illustrates the parts of the DocuPr int C8, explains the front panel control Printer Co ntrol button and LED light, and lists the printer specifications.
9
Hardware features
Review the following illustrations to familiarize yourself with the printer’s parts.
Front view of DocuPrint C8 Printer
Printer
cover
Paper Input
Light (LED)
Paper output
Printer Control Button
10
Inside view of DocuPrint C8 Printer
Top view of DocuPrint C8 Printer
Star Wheel Bar
Green Cartridge Lock Lever
Print Head and color ink
11
Back view of DocuPrint C8 Printer
Parallel interface
Power connection
Serial Number
12
Control panel Operation
The DocuPrint C8 control panel has one button and one light (LED). The Printer Control (green) button contro ls printer functions. The one LED
light displays the condition of the printer.
Normal Printer Operation
LED Off
•
To center the print head so you can replace a print cartridge
– Press and hold the Printer Control button for at least 2 seconds. The print head will move to the center of the printer. Replace the print head (see the Quick Start Card), then press and release the Printer Control button to return the print head to the home position.
•
To manually feed paper
– Press and release the Printer
Control button.
•
To manually advance paper
– After manually feeding paper into the printer, press and release the Pr inter Control button for each line feed.
•
To eject paper
– Press and hold the Printer Control button for
at least 2 seconds.
•
To print a test page
– Unplug the power cord from the rear of the unit. While pressing the Printer Control b utto n, reinsert the power cord into the back of the unit and continue to hold the Printer Control button until the print head starts to move.
Printer Error Conditions
LED Blinking Constantly
(0.5 sec On, 0.5 sec Off)
•
Low ink condition
– Press and release the Printer Control button to center the print head. Replace the low ink cartridge. Press and release the Printer Contro l button to return the print head to the home position.
13
LED On Continuously
A continuously lit LED can indicate any of the following error conditions:
•
Out of paper
– Fill the paper tray. Press and release the
Printer Control button to feed pape r.
•
Paper Jam
– Press and hold the Printer Control button for at least 2 seconds to clear the jam. If the paper fails to come out, follow the jam clearance procedure described on the Quick Start Card.
•
Incorrect Print Head Installed
– Press and release the Printer Control button to center the print head. Replace the incorrect print head with the correct DocuPrint C8 print head.
•
Out of Ink
- Press and release the Printer Control b utto n to center the print head. Replace the empty ink cartridge with a new cartridge. Press and release the Printer Control button to return the print head to the home position.
•
Scan Error
– Remove any obstructions from the scan path. Press and release the Printer Contro l button to reset the printer and return the print head to the home position. If the problem is not resolved and the LED remains on, call the Xerox Support Center at (1-800-832-6979).
•
System Error
– Press and hold the Printer Control button for at least 2 seconds. If the LED begins to flash, there is a system error. Unplug the power at the back of the unit for at least 10 seconds, then reinsert the power cord back into the back of the unit. If the problem still persists, call the Xerox Support Center at (1-800-832-6979).
LED Blinking Intermittently
(0.2 sec On, 1.4 sec Off)
•
Data in Buffer
Press and release the Printer Contro l button to
print out the data resident in the buffer.
14
Printer specifications
Feature Specification
Print speed Black: Up to 5 ppm (draft mode)
Color: Up to 2.5 ppm (draft)
Print resolution Black: 600 x 600 dpi (plain paper)
Color: 1200 x 600 dpi (ink jet photo
glossy coated paper) 600 x 600 dpi (plain paper)
Print yield Semi-permanent color print head with
expected life of 5,000 prints
Replaceable ink cartridges (one cartridge per color)
Black: 150 prints @ 5% area
coverage (normal mode)
Color: 375 prints @ 5% area
coverage (each color)
High Capacity Black Cartridge (Optional):
1250 prints @ 5% area coverage (normal mode)
15
Feature Specification
Paper tray capacity 100 sheets 75 g/m² (20 lb.) paper Paper output shelf
capacity
50 sheets 75 g/m² (20 lb.) paper
Paper size Automatic feed: Letter, Legal, A4, A5, B5,
8 x 10, Executive
Envelopes: #10, DL, 7 ¾
Banner feed: A4 x 5, Letter x 5 Paper weight 60 – 163 g/m² plain paper: (16 – 43 lb.) Print media Plain paper, transparencies, envelopes, paper-
faced labels, high resolution paper, photo
glossy paper, fabric transfer sheets Interface IEEE 1284 compliant parallel printer cable,
6’ or less Ambient conditions Temperature: 10° – 40° C (50° - 104° F)
Humidity: 20% – 80% relative humidity Input voltage 100V – 240V Universal Power Supply Power consumption Standby: 0.1A 110V; 0.08A 230V
Operating: 0.5A 110V; 0.3A 230V External dimensions Width: 43.5 cm (17.1 inches)
Depth: 23.7 cm (9.3 inches)
Height: 17.5 cm (6.9 inches)
Weight: 4 kg (8.8 lb.)
16
System Requirements
Operating System Windows 95/98, Windows NT4.0 Random Access Memory Minimum 8 MB
16MB Recommended
Hard Disk Space 20 MB CPU 486-DX66 MHz
Note:
The use of bypass peripherals (i.e. a switch box or scanner) is not recommended. Use a direct connection to the parallel port of the computer.
Loading...
+ 56 hidden pages
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use