Xerox ApeosPort-IV C5580, ApeosPort-IV C6680, ApeosPort-IV C7780, DocuCentre-IV C5580, DocuCentre-IV C6680 Administrator Guide

ApeosPort-IV C7780
ApeosPort-IV C6680
ApeosPort-IV C5580
DocuCentre-IV C7780
DocuCentre-IV C6680
DocuCentre-IV C5580

Administrator Guide

Microsoft, Windows, Windows NT, Windows Server, Windows Vista, Internet Explorer, and Microsoft
Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other
countries.

Novell, NetWare, and NDS are a registered trademark of Novell, Inc. in the United States and other
countries.

Adobe, Acrobat, Adobe Reader, PostScript, and Adobe PostScript 3 are trademarks of Adobe
Systems Incorporated.

AppleTalk, EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries.

Unicode is a registered trademark of Unicode, Inc.

All product/brand names are trademarks or registered trademarks of the respective holders.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare,
and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji
Xerox Co., Ltd.

DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents ........................................................................................................ 3

1 Before Using the Machine ...................................................................................... 15

Preface ...................................................................................................................... 16

Types of Manuals ...................................................................................................... 17

Using This Guide ....................................................................................................... 18

Organization of This Guide ................................................................................... 18

Conventions .......................................................................................................... 19

Interface Cables ........................................................................................................ 21

Using the USB Interface ....................................................................................... 21

Using the Ethernet Interface ................................................................................. 21

Energy Saver Mode ................................................................................................... 23

Changing the Interval for Entering Energy Saver Mode ....................................... 24

Customizing the Control Panel .................................................................................. 26

Changing the Screen Default ................................................................................ 26

Setting the Screen After Auto Clear...................................................................... 27

Customizing the Button Layout ............................................................................. 28

Assigning Services to the <Custom> Buttons ....................................................... 32

Adjusting Screen Brightness ................................................................................. 33

Table of Contents

Entering Text ............................................................................................................. 34

2 Paper and Other Media ........................................................................................... 35

Paper Types .............................................................................................................. 36

Loadable Quantity and Weight for Supported Paper ............................................ 37

Supported Paper Type .......................................................................................... 43

Loading Paper ........................................................................................................... 46

Loading Paper in Trays 1 to 2............................................................................... 46

Loading Paper in Tray 3........................................................................................ 47

Loading Paper in Tray 4........................................................................................ 48

Loading Paper in Tray 5 (Bypass) ........................................................................ 49

Loading Tab Paper in Tray 5 (Bypass) ................................................................. 49

Loading Paper in Tray 6 (HCF2 (2000 sheets)) .................................................... 50

Loading Paper in Tray 6 (HCF B1-S) .................................................................... 51

Loading Tab Paper in Tray 6 (HCF B1-S)............................................................. 52

Loading Postcards in Tray 6 (HCF B1-S) ............................................................. 53

Facilitating Feeding of Heavyweight Paper Loaded in Tray 6 (HCF B1-S) ........... 54

Improving the Paper Feeding Performance in Tray 6 (HCF B1-S) ....................... 55

Loading Paper in Tray 8 (Inserter) ........................................................................ 56

Loading Tab Paper in Tray 8 (Inserter)................................................................. 57

Changing the Paper Size........................................................................................... 58

Changing the Paper Size for Trays 1 to 2............................................................. 58

Changing the Paper Size for Tray 3...................................................................... 59

3

Changing the Paper Size for Tray 4 ......................................................................60

Changing the Paper Size for Tray 6 (HCF2 (2000 sheets))...................................61

Changing the Paper Size for Tray 6 (HCF B1-S)...................................................63

Changing the Paper Settings .....................................................................................65

3 Maintenance..............................................................................................................69

Replacing Consumables ............................................................................................70

Replacing the Toner Cartridges.............................................................................72

Replacing the Waste Toner Bottle .........................................................................74

Replacing Drum Cartridge R1

(for customers having a spot maintenance contract).............................................76

Replacing Drum Cartridge R2/R3/R4

(for customers having a spot maintenance contract).............................................79

Replacing the Staple Cartridge for Finisher C2 or Finisher C2 with Booklet Maker

...............................................................................................................................84

Replacing the Booklet Staple Cartridge

(Finisher C2 with Booklet Maker or Finisher D2-P with Booklet Maker) ................85

Replacing the Staple Cartridge for Finisher D2-P with Booklet Maker ..................87

Emptying the Punch Scrap Container for Finisher C2 or Finisher C2

with Booklet Maker ................................................................................................88

Emptying the Punch Scrap Container for Finisher D2-P with Booklet Maker ........89

Replacing the Staple Scrap Container for Finisher D2-P with Booklet Maker .......90

Cleaning the Machine.................................................................................................93

Cleaning the Exterior .............................................................................................93

Cleaning the Touch Panel .....................................................................................94

Cleaning the Document Cover and Document Glass ............................................94

Cleaning the Constant Velocity Transport Glass and Document Presser .............95

Cleaning the Document Feeder Roller ..................................................................95

Executing Calibration .................................................................................................97

Executing 2 Sided Color Scanning Calibration.........................................................101

Printing a Report/List ................................................................................................103

Deleting a Private Charge Print Job with an Invalid User ID ....................................104

Setting Restore Tool.................................................................................................105

4 Machine Status .......................................................................................................107

Overview of Machine Status.....................................................................................108

Machine Information .................................................................................................109

General Information .............................................................................................109

Paper Tray Status................................................................................................111

Print Reports........................................................................................................111

Automatically Printed Reports/Lists .....................................................................119

Overwrite Hard Disk.............................................................................................120

Print Mode ...........................................................................................................120

Fax Receiving Mode ............................................................................................123

Faults........................................................................................................................124

4

Table of Contents

Supplies................................................................................................................... 125

Billing Information .................................................................................................... 126

Billing Information ............................................................................................... 126

User Account Billing Information......................................................................... 127

5 Tools ....................................................................................................................... 129

System Settings Procedure ..................................................................................... 130

Step 1 Entering System Administration Mode .................................................... 130

Step 2 Entering the System Administrator User ID and Passcode ..................... 130

Step 3 Selecting [Tools] ...................................................................................... 131

Step 4 Selecting a Setting Item on the [Tools] Screen ....................................... 131

Step 5 Setting a Feature ..................................................................................... 133

Step 6 Exiting System Administration Mode ....................................................... 133

Tools Menu List ....................................................................................................... 134

Common Service Settings ....................................................................................... 149

Machine Clock/Timers ........................................................................................ 149

Audio Tones........................................................................................................ 152

Screen/Button Settings ....................................................................................... 153

Paper Tray Settings ............................................................................................ 155

Image Quality Adjustment ................................................................................... 159

Reports ............................................................................................................... 161

Maintenance ....................................................................................................... 162

Watermark .......................................................................................................... 165

Secure Watermark .............................................................................................. 166

Force Annotation................................................................................................. 168

Print Universal Unique ID (ApeosPort Series Models Only) ............................... 170

Image Log Control (ApeosPort Series Models Only) .......................................... 170

Notify Job Completion by E-mail......................................................................... 173

Other Settings ..................................................................................................... 173

Copy Service Settings ............................................................................................. 182

Copy Tab - Features Allocation .......................................................................... 182

Preset Buttons .................................................................................................... 183

Copy Defaults ..................................................................................................... 183

Copy Control ....................................................................................................... 188

Original Size Defaults ......................................................................................... 190

Reduce/Enlarge Presets ..................................................................................... 191

Custom Colors .................................................................................................... 191

Annotations - Create Comments......................................................................... 191

Connectivity & Network Setup ................................................................................. 192

Port Settings ....................................................................................................... 192

Protocol Settings................................................................................................. 196

Machine’s E-mail Address/Host Name ............................................................... 199

Proxy Server Settings (ApeosPort Series Models Only) .................................... 200

EP Proxy Server Setup ....................................................................................... 201

SIP Settings ........................................................................................................ 202

5

T.38 Settings........................................................................................................204

Outgoing/Incoming E-mail Settings .....................................................................205

Remote Authentication/Directory Service ............................................................206

Security Settings..................................................................................................210

Other Settings......................................................................................................214

Print Service Settings ...............................................................................................215

Allocate Memory ..................................................................................................215

Delete Form .........................................................................................................217

Other Settings......................................................................................................217

Scan Service Settings ..............................................................................................222

First Tab...............................................................................................................222

Scan Defaults ......................................................................................................223

Scan to PC Defaults ............................................................................................225

Original Size Defaults ..........................................................................................225

Output Size Defaults ............................................................................................226

Reduce/Enlarge Presets ......................................................................................226

Other Settings......................................................................................................226

Fax Service Settings ................................................................................................229

Screen Defaults ...................................................................................................229

Fax Defaults.........................................................................................................230

Fax Control ..........................................................................................................231

Fax Received Options .........................................................................................235

Reduce/Enlarge Presets ......................................................................................236

Original Size Defaults ..........................................................................................237

Local Terminal Information ..................................................................................237

Internet Fax Control .............................................................................................238

E-mail/Internet Fax Service Settings ........................................................................241

E-mail Control ......................................................................................................241

Folder Service Settings ............................................................................................244

Job Flow Service Settings ........................................................................................245

Media Print Service Settings ....................................................................................246

Stored File Settings ..................................................................................................247

Web Applications Service Setup ..............................................................................249

Server Certificate Verification Settings ................................................................249

Server Setup........................................................................................................250

Other Settings......................................................................................................252

Web Browser Setup .................................................................................................253

Setup ........................................................................................................................255

Create Folder.......................................................................................................255

Stored Programming............................................................................................257

Create Job Flow Sheet ........................................................................................257

Create Job Flow Sheet Keyword .........................................................................265

Add Address Book Entry......................................................................................265

Create Fax Group Recipients ..............................................................................272

6

Table of Contents

Add Fax Comment .............................................................................................. 273

Paper Tray Attributes .......................................................................................... 273

Accounting............................................................................................................... 274

Create/View User Accounts ................................................................................ 274

View Accounts .................................................................................................... 277

Reset User Accounts .......................................................................................... 277

System Administrator's Meter (Copy Jobs)......................................................... 278

Accounting Type ................................................................................................. 278

Accounting Login Screen Settings ...................................................................... 279

Fax Billing Data................................................................................................... 280

Accounting/Billing Device Settings...................................................................... 280

Authentication/Security Settings.............................................................................. 283

System Administrator Settings ............................................................................ 283

Authentication ..................................................................................................... 284

Allow User to Disable Active Settings ................................................................. 290

Job Status Default............................................................................................... 291

Overwrite Hard Disk ............................................................................................ 291

6 CentreWare Internet Services Settings ............................................................... 293

Installation of CentreWare Internet Services ........................................................... 294

Preparations........................................................................................................ 294

Configuration on the Machine ............................................................................. 294

Starting CentreWare Internet Services.................................................................... 296

Configuring Machine Settings Using CentreWare Internet Services ....................... 297

7 Printer Environment Settings ............................................................................... 299

Print Overview ......................................................................................................... 300

Installation When Using USB Port........................................................................... 303

Step 1 Preparations ............................................................................................ 303

Step 2 Configuration on the Machine.................................................................. 303

Step 3 Configuration on the Computer ............................................................... 304

CentreWare Internet Services Setting Items....................................................... 304

Installation When Using TCP/IP (LPD/Port 9100) ................................................... 305

Step 1 Preparations ............................................................................................ 305

Step 2 Configuration on the Machine.................................................................. 305

Step 3 Configuration on the Computer ............................................................... 306

CentreWare Internet Services Setting Items....................................................... 307

Installation When Using NetWare............................................................................ 308

Step 1 Preparations ............................................................................................ 308

Step 2 Configuration on the Machine.................................................................. 308

Step 3 Configuration on the Computer ............................................................... 310

CentreWare Internet Services Setting Items....................................................... 310

Installation When Using Microsoft Network (SMB) .................................................. 311

Step 1 Preparations ............................................................................................ 311

Step 2 Configuration on the Machine.................................................................. 311

7

Step 3 Configuration on the Computer ................................................................312

CentreWare Internet Services Setting Items .......................................................312

Installation When Using Internet Printing Protocol (IPP) ..........................................313

Step 1 Preparations .............................................................................................313

Step 2 Configuration on the Machine ..................................................................313

Step 3 Configuration on the Computer ................................................................314

CentreWare Internet Services Setting Items .......................................................314

Installation When Using EtherTalk ...........................................................................315

Step 1 Preparations .............................................................................................315

Step 2 Configuration on the Machine ..................................................................315

Step 3 Configuration on the Computer ................................................................316

CentreWare Internet Services Setting Items .......................................................316

8 E-mail Environment Settings ................................................................................317

E-mail Overview .......................................................................................................318

Preparations .............................................................................................................320

Installation Procedures .............................................................................................322

Step 1 Enabling Port and Setting up TCP/IP .......................................................322

Step 2 Configuring E-mail Environment...............................................................323

CentreWare Internet Services Setting Items .......................................................324

9 Scanner Environment Settings .............................................................................325

Scan Service Overview ............................................................................................326

Configuration of Store to Folder ...............................................................................328

Step 1 Enabling Port and Setting up TCP/IP .......................................................328

Step 2 Registering a Folder .................................................................................329

Step 3 Configuring a Computer ...........................................................................329

Configuration of Scan to PC .....................................................................................330

Step 1 Preparations .............................................................................................330

Step 2 Enabling Port and Setting up TCP/IP .......................................................331

Step 3 Configuration on the Computer ................................................................332

Configuration of Store to USB ..................................................................................333

Step 1 Available USB Memory Devices...............................................................333

CentreWare Internet Services Setting Items .......................................................333

Configuration of Network Scanning (Job Template Scanning).................................334

Step 1 Preparations .............................................................................................334

Step 2 Enabling Ports and Setting up TCP/IP .....................................................334

Step 3 Configuring the SNMP Port ......................................................................335

Step 4 Configuration on the Computer ................................................................336

Configuration of Scan to Home (ApeosPort Series Models Only)............................337

Step 1 Preparations .............................................................................................337

Step 2 Enabling SMB Port and Setting up TCP/IP ..............................................337

Step 3 Configuring Remote Authentication..........................................................338

Step 4 Configuring Scan to Home .......................................................................339

8

Table of Contents

Step 5 Configuration on the Computer ............................................................... 341

Configuration of Job Flow Sheets............................................................................ 342

Step 1 Enabling Ports and Setting up TCP/IP .................................................... 342

Step 2 Configuring the SNMP Port ..................................................................... 343

Step 3 Configuration on the Computer ............................................................... 343

Configuration of Store & Send Link ......................................................................... 344

Step 1 Configuring E-mail ................................................................................... 344

Step 2 Enabling Authentication........................................................................... 344

Step 3 Other Settings.......................................................................................... 344

CentreWare Internet Services Setting Items....................................................... 344

10 Using IP Fax (SIP) .................................................................................................. 347

IP Fax (SIP) Overview ............................................................................................. 348

Preparations ............................................................................................................ 348

System Requirements for the Machine............................................................... 348

Settings by System Configuration....................................................................... 348

Installation Procedures ............................................................................................ 349

Step 1 Enabling Port and Setting up TCP/IP ...................................................... 349

Step 2 Configuring the SIP User Name .............................................................. 350

Step 3 Configuring Fax Environment .................................................................. 350

Step 4 Configuring the SIP Server...................................................................... 351

Step 5 Registering the VoIP Gateway ................................................................ 352

11 Using the Internet Fax Service ............................................................................. 355

Internet Fax Overview ............................................................................................. 356

Preparations ............................................................................................................ 356

System Requirements for the Machine............................................................... 356

E-Mail Environment............................................................................................. 356

Installation Procedures ............................................................................................ 358

Step 1 Enabling Port and Setting up TCP/IP ...................................................... 358

Step 2 Configuring E-mail Environment.............................................................. 359

Step 3 Testing the Internet Fax........................................................................... 360

12 Using the Server Fax Service ............................................................................... 361

Server Fax Overview ............................................................................................... 362

Preparations ............................................................................................................ 362

System Requirements for the Machine............................................................... 362

Installation Procedure .............................................................................................. 363

Installation Overview ........................................................................................... 363

Step 1 Fax Settings............................................................................................. 363

Step 2 Setting the Server Fax Feature ............................................................... 364

13 Encryption and Digital Signature Settings.......................................................... 367

Encryption and Digital Signature Overview ............................................................. 368

Types of Certificate ............................................................................................. 368

9

Encryption Features for Communication .............................................................368

Encryption and Digital-Signature Features for Scan Files ...................................369

Configuration of HTTP Communications Encryption ................................................370

Installation Overview............................................................................................370

Step1 Configuration on the Machine ...................................................................370

Step2 Configuration on the Computer .................................................................371

Configuration of Encryption using IPSec ..................................................................372

Installation Overview............................................................................................372

Step1 Import and Configuration of a Certificate...................................................372

Step2 Configuration on the Machine (Configuration of IPSec) ............................373

Step3 Configuration on the Computer .................................................................374

Configuration of E-mail Encryption/Digital Signature ...............................................375

Installation Overview............................................................................................375

Step1 Configuration on the Machine ...................................................................375

Step2 Configuration on Sender and Recipient ....................................................377

Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only)

Installation Overview............................................................................................379

Step1 Configuration on the Machine ...................................................................379

Step2 Configuration on the Computer .................................................................381

14 Authentication and Accounting Features ............................................................383

Overview of Authentication and Accounting Feature ...............................................384

Overview of Authentication Feature.....................................................................384

Overview of Accounting Feature..........................................................................385

Authentication...........................................................................................................386

User Types Managed by Authentication Feature ................................................386

User Roles and Authorization Groups .................................................................386

Types of Authentication .......................................................................................388

Types of Account Administration .........................................................................389

Authentication and Accounting Relationship .......................................................390

Services Controlled by Authentication......................................................................391

Overview..............................................................................................................391

Services Restricted by User ID Authentication ....................................................391

Services Restricted by the Combined Use of Smart Card Authentication and User

ID Authentication .................................................................................................393

...379

10

Authentication for Job Flow Sheets and Folders ......................................................396

Overview..............................................................................................................396

When the Authentication Feature is Disabled......................................................398

When the Authentication Feature is Enabled ......................................................401

Jobs Manageable by Account Administration ..........................................................404

Configuration for Authentication ...............................................................................407

Installation Overview............................................................................................407

Enabling Authentication .......................................................................................407

Changing the Default Authorization Group Settings ............................................410

Table of Contents

Creating an Authorization Group ........................................................................ 410

Configuration for IC Card Reader (Optional) ........................................................... 412

Step 1 Preparations ............................................................................................ 412

Step 2 Logout Method Using the Smart Card ..................................................... 412

Step 3 Registering Smart Card Information ........................................................ 413

Configuration for Account Administration ................................................................ 414

Step 1 Selecting an Accounting Type ................................................................. 414

Step 2 Registering User Information................................................................... 414

User Authentication Operations.............................................................................. 416

Authenticating Login Users ................................................................................. 416

Changing Passcode ............................................................................................ 417

15 Problem Solving ................................................................................................... 419

Troubleshooting ....................................................................................................... 420

Machine Trouble ...................................................................................................... 421

Image Quality Trouble ............................................................................................. 426

Trouble during Copying ........................................................................................... 432

Unable to Copy ................................................................................................... 432

The Copy Result is Not What was Expected ...................................................... 433

Trouble during Printing ............................................................................................ 436

Unable to Print .................................................................................................... 436

The Print Result is Not What was Expected ....................................................... 437

Trouble during Faxing.............................................................................................. 439

Sending Problems............................................................................................... 439

Receiving Problems ............................................................................................ 444

Trouble during Scanning ......................................................................................... 448

Unable to Scan with the Machine ....................................................................... 448

Unable to Import Scanned Documents to the Computer .................................... 449

Unable to Send a Scanned Document over the Network (FTP/SMB) ................ 450

Unable to Send E-mail ........................................................................................ 451

The Image is not What was Expected ................................................................ 451

Network-related Problems ....................................................................................... 453

When using SMB ................................................................................................ 453

When using NetWare .......................................................................................... 455

When using TCP/IP ............................................................................................ 459

When using EtherTalk......................................................................................... 460

CentreWare Internet Services Problems ............................................................ 461

E-mail Features Problems .................................................................................. 462

Internet/Intranet Connection Problems ............................................................... 463

IPv4 and IPv6 Connection Problems .................................................................. 464

Media Print - Text Trouble ....................................................................................... 467

Media Print - Photos Trouble................................................................................... 468

Error Code ............................................................................................................... 469

11

Other Errors .........................................................................................................550

Paper Jams ..............................................................................................................551

Paper Jams in Trays 1 to 2 ..................................................................................552

Paper Jams in Tray 3...........................................................................................552

Paper Jams in Tray 4...........................................................................................553

Paper Jams in Tray 5 (Bypass) ...........................................................................553

Paper Jams in Tray 5 (Bypass) with HCF B1-S...................................................554

Paper Jams in Tray 6 (HCF2 (2000 sheets)).......................................................555

Paper Jams in Tray 6 (HCF B1-S) .......................................................................557

Paper Jams in the Transfer Module.....................................................................560

Paper Jams in the Bottom Left Cover..................................................................562

Paper jams in the Bottom Right Cover ................................................................563

Paper Jams in the Output Tray ............................................................................564

Paper Jams in the Finisher C2 and the Finisher C2 with Booklet Maker.............564

Paper jams in the Finisher D2-P with Booklet Maker ..........................................575

Document Jams .......................................................................................................586

Stapler Faults ...........................................................................................................589

Staple Jams in the Staple Cartridge for Finisher C2 or Finisher C2

with Booklet Maker ..............................................................................................590

Staple Jams in the Booklet Staple Cartridge for the Finisher C2

with Booklet Maker or Finisher D2-P with Booklet Maker ....................................591

Staple Jams in the Staple Cartridge for the Finisher D2-P with Booklet Maker...593

Staple Cartridge Taken Off from Unit for the Finisher D2-P with Booklet Maker .....595

Solving Curled Output for the Finisher D2-P with Booklet Maker.............................597

16 Appendix .................................................................................................................599

Specifications ...........................................................................................................600

Printable Area...........................................................................................................612

Standard Printable Area ......................................................................................612

Extended Printable Area ......................................................................................612

Internal Fonts ...........................................................................................................613

Optional Components...............................................................................................615

Alignment Adjustment Settings ................................................................................618

Alignment Adjustment ..........................................................................................618

Alignment Adjustment Settings............................................................................619

Perpendicularity Adjustment ................................................................................622

Skew Adjustment .................................................................................................623

Scale Adjustment .................................................................................................624

Print Position Adjustment.....................................................................................625

Fold Position Adjustment..........................................................................................627

Fold Position Adjustment .....................................................................................627

Single Fold Position Adjustment ..........................................................................630

Booklet Position Adjustment ................................................................................631

C Fold Position Adjustment .................................................................................632

12

Table of Contents

Z Fold Position Adjustment ................................................................................. 634

Z Fold Half Sheet Position Adjustment ............................................................... 635

Adjust Image Transfer ............................................................................................. 636

Image Transfer Adjustment................................................................................. 636

ESC/P-K Emulation ................................................................................................. 640

Emulation ............................................................................................................ 640

Fonts ................................................................................................................... 641

Output Feature.................................................................................................... 641

ESC/P-K Emulation Print Features ..................................................................... 641

ESC/P-K Emulation Settings............................................................................... 642

Magnification Table ............................................................................................. 649

Paper Size and Number of Printable Characters ................................................ 653

PDF Direct Print....................................................................................................... 655

PDF Direct Print Settings .................................................................................... 655

DocuWorks Direct Print .......................................................................................... 657

DocuWorks Direct Print Settings......................................................................... 657

PCL Emulation......................................................................................................... 659

Emulation ............................................................................................................ 659

Fonts ................................................................................................................... 659

Output Feature.................................................................................................... 661

PCL Emulation Settings ...................................................................................... 661

HP-GL/2 Emulation.................................................................................................. 667

Emulation ............................................................................................................ 667

Fonts ................................................................................................................... 667

Output Feature.................................................................................................... 668

Factory Default Settings...................................................................................... 668

HP-GL/2 Emulation Settings ............................................................................... 669

Hard Clip Area .................................................................................................... 675

Printable Area ..................................................................................................... 676

Auto Layout......................................................................................................... 678

Notes and Restrictions ............................................................................................ 685

Notes and Restrictions on the Use of the Machine ............................................. 685

Notes and Restrictions on the Use of the Copy Feature..................................... 689

Notes and Restrictions on the Use of the Print Feature...................................... 690

Notes and Restrictions on the Use of the Scan Features ................................... 692

Notes and Restrictions on the Use of the Fax Feature ....................................... 697

Notes and Restrictions on the Use of the E-mail/Internet Fax Feature............... 698

Notes and Restrictions for IP Fax (SIP) .............................................................. 703

Notes and Restrictions when Connecting with Internet Service Provider ........... 704

Notes and Restrictions on the Interrupt Mode .................................................... 706

Notes and Restrictions on Folders...................................................................... 708

Notes and Restrictions when Connecting to Internet or Intranet ........................ 708

Notes and Restrictions when Operating from Computers................................... 708

Notes and Restrictions on Job Flows.................................................................. 709

13

Notes and Restrictions on the Security Features ................................................711

Notes and Restrictions on the Authentication and Accounting Features .............711

Notes and Restrictions for Using SMB ................................................................712

Notes and Restrictions for Using TCP/IP.............................................................714

Notes and Restrictions for Using EtherTalk.........................................................715

Notes and Restrictions for Using Bonjour ............................................................716

Notes and Restrictions for IPv6 Connection ........................................................716

Notes and Restrictions for Print E-mail................................................................718

Using the Telephone ................................................................................................719

Placing a Call.......................................................................................................719

Activity Report ..........................................................................................................721

EP System................................................................................................................724

Glossary ...................................................................................................................725

Index...............................................................................................................................727

14

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in
this guide.

z

Preface .......................................................................................................16

z

Types of Manuals .......................................................................................17

z

Using This Guide ........................................................................................18

z

Interface Cables.......................................................................................... 21

z

Energy Saver Mode .................................................................................... 23

z

Customizing the Control Panel ...................................................................26

z

Entering Text .............................................................................................. 34

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting ApeosPort-IV C7780/C6680/C5580, DocuCentre-IV C7780/
C6680/C5580 (hereafter referred to as “the machine”).

This guide is intended for system administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

The guide assumes that you are familiar with a personal computer and that you are
knowledgeable of computer networks. When you need additional information, refer to
the manuals provided with the personal computer, operating system, and network
products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in
case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For
information about optional components for the Print feature, refer to the guide provided
with each optional component.

16

Warning:

This equipment will be inoperable when mains power fails.

Types of Manuals

Types of Manuals

The following guides are provided with the machine.

Accompanying Manuals

User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure
network and how to solve problems that may occur with the machine. This guide also
describes daily maintenance and the system settings procedures.

Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management
and maintenance.

Manual (HTML)

The manual describes installation and configuration procedures for print drivers and
the printer environment. This manual is included in the Driver CD Kit.

Print Driver Help

The help describes the Print features and operations.

Before Using the Machine

1

CentreWare Internet Services Help

The help describes how to change various settings of the machine using a Web
browser, and how to import scanned data to a computer from the machine.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user
guides. The guides for optional components describe all the necessary steps for using
the optional components and for installing the software.

17

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for system administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes the organization of this guide and conventions.

1

2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and
how to load media in a tray.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various
reports/lists.

5 Tools

Describes the procedures to set up the system.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

10 Using IP Fax (SIP)

Describes the settings to use IP fax (SIP) on the machine.

11 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

12 Using the Server Fax Service

Describes how to use the Server Fax service on the machine.

18

13 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature
features with your communications and documents.

14 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for
each feature and the Accounting feature to manage the use of each feature based on
the Login Type selected.

15 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

16 Appendix

Describes the specifications of the machine, optional accessories, and cautions/
restrictions.

Conventions

Using This Guide

Before Using the Machine

z

The screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen
shots may not be displayed or available depending on your machine configuration.

z

The procedures in this guide may vary depending on the driver and utility software
being used due to the upgrades.

z

In this document, "Computer" refers to a personal computer or workstation.

z

The following terms are used in this guide:

Important : Important information that you should read.

Note : Additional information on operations or features.

z

The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

• Names of CD-ROM, features, and touch screen messages
and input text.

[ ] : • Folders, files, applications, button or menu names displayed

on the touch screen.

• Names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and
menu names.

< > button : Hardware buttons on the control panel.

1

< > key : Keys on the keyboard of the computer.

> : • Path to a certain item within a procedure on the control panel.

For example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to select
[Tools], select [Setup], and then select [Create Folder].

• Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] to search for files and folders.

• Cross-reference
For example: "Refer to "5 Tools" > "Common Service
Settings" > "Audio Tone" in the Administrator Guide."
The sentence above means that you need to refer to the
section "Audio Tone", which can be found under "Common

19

1 Before Using the Machine

Before Using the Machine

Service Settings" in chapter 5 Tools of the Administrator
Guide.

z

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation

when viewed from the front of the machine.

, ,Short Edge Feed (SEF): Loading the document or paper in landscape

orientation when viewed from the front of the machine.

1

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

20

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When
connecting the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.
This section describes the installation procedures for the USB interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

5 Connect the USB cable to the USB 2.0

interface connector.

Before Using the Machine

1

6 Connect the other end of the USB interface cable to a computer.

7 Press the main power switch to the [ | ] position to switch on the main power.

8 Close the front cover.

9 Press the power switch to the [ | ] position to switch on the power.

10 Restart the computer.

For details of setting items, refer to "Printer Environment Settings" (P.299).

Using the Ethernet Interface

The Ethernet interface supports the following three types.

z

1000BASE-T

z

100BASE-TX

z

10BASE-T

Note • 1000BASE-T is not supported for some models. An optional component is required.

This section describes the installation procedure for the Ethernet interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

21

1 Before Using the Machine

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

Before Using the Machine

1

5 Connect the network cable to the Ethernet interface connector.

z

When the Gigabit Ethernet Board
(optional) is installed.

z

When the Gigabit Ethernet Board
(optional) is NOT installed.

Note • Prepare a network cable suitable for your network connection. When changing the network

cable, consult our customer engineers.

6 Press the main power switch to the [ | ] position to switch on the main power.

7 Close the front cover.

8 Press the power switch to the [ | ] position to switch on the power.

For more information on the setting items, refer to "Printer Environment Settings" (P.299).

22

Energy Saver Mode

Energy Saver Mode

The machine is equipped with the Energy Saver mode that reduces the power
consumption by saving the electricity to the machine when no copy or print data is
received for a specified time.

The Energy Saver has two modes: the Low Power mode and the Sleep mode.
When you do not use the machine for a specified period of time, the machine enters

the Low Power mode.
When time exceeds the time specified in the Low Power mode, the machine then
enters the Sleep mode.

Press the <Energy Saver> button on the control panel to enter the Energy Saver mode.

Low Power Mode

The Low Power mode reduces the power to the control panel and the fusing unit.
It extinguishes the touch screen and lights up the <Energy Saver> button on the control

panel. To activate the machine, press the <Energy Saver> button. Pressing the
<Energy Saver> button extinguishes the light and deactivates the Energy Saver mode.

Sleep Mode

The Sleep mode reduces the power to the machine even more than the Low Power
mode.

It extinguishes the touch screen and lights up the <Energy Saver> button on the control
panel. To activate the machine, press the <Energy Saver> button. Pressing the
<Energy Saver> button extinguishes the light and deactivates the Energy Saver mode.

It takes longer time than the Low Power mode to deactivate the Sleep mode and be
enable to use the machine.

Note • When you press the <Energy Saver> button during the Energy Saver mode, the touch

screen lights up. At this point, the scanner and the output devices remain in the Energy
Saver mode. Afterwards, by operations such as using the touch screen and opening or
closing of the document cover, you can make the devices necessary to activate the machine
exit the Energy Saver mode and make the machine ready to start exiting the Energy Saver
mode.

• When you make the machine exit Energy Saver mode by pressing the <Energy Saver>
button, the machine does not immediately identify the movements such as opening or
closing of the front cover. To make the machine identify these operations, operate the
control panel before opening the front cover.

• If you replace toner cartridges or supply paper during the Energy Saver mode, the machine
does not identify these changes. Before performing these operations, exit the Energy Saver
mode by first pressing the <Energy Saver> button on the control panel and then pressing the
<Machine Status> button on the control panel.

• The Energy Saver mode is not exited by the following operations:

• Secure print

• Faxes stored in folders

• Direct fax

• Accessing a folder of the machine using CentreWare Internet Services

• When the following device is connected to the machine and a user performs the following

operation, the Low Power mode can be deactivated without pressing the <Energy Saver>
button. If the machine is in the Sleep mode, however, the Sleep mode will not be deactivated
by the operation. By setting longer time to elapse until the machine enters the Sleep mode,
you can make the machine exit the Energy Saver mode without pressing the <Energy
Saver> button. For more information on how to change the time to elapse until the machine
enters the Sleep mode, refer to "Changing the Interval for Entering Energy Saver Mode"
(P.24).

• Touch the card to Embedded IC Card Reader (optional)

• When the machine enters the Low Power mode during a user is authenticated, the machine

exits the authentication mode.

Before Using the Machine

1

23

1 Before Using the Machine

Changing the Interval for Entering Energy Saver Mode

This section describes the procedures for setting the Energy Saver mode.

Before Using the Machine

To activate the Energy Saver, set the time to elapse until the machine enters the Low
Power mode as well as the time to elapse until the machine enters the Sleep mode.

Note • You can set the time to elapse until the machine enters the Low Power mode and the Sleep

mode from 1 to 240 minutes in 1 minute increments.

1 Press the <Log In/Out> button.

1

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

<Log In/Out> button

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Machine Clock/Timers].

5 Select [Energy Saver Timers], and then

select [Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

24

Energy Saver Mode

6 Using [] and [], set the time to elapse until

the machine enters the Energy Saver mode,
in 1 minute increments.

From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power
mode.

Note • The default value for [From Last Operation to Low Power Mode] is [1] minutes. You cannot

disable the Low Power mode.

Before Using the Machine

From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note • The default value for [From Last Operation to Sleep Mode] is [50] minutes. You must set a

longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation
to Low Power Mode].

7 Select [Save].

8 Select [Close] repeatedly until the [Tools] screen is displayed.

9 Select [Close].

1

25

1 Before Using the Machine

Customizing the Control Panel

Before Using the Machine

You can change the services displayed on the touch screen or the features assigned
to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after
Auto Clear, the services displayed on the [Services Home] screen, and the services
assigned to the <Custom> buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button
Settings" (P.153).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Energy

1

Saver mode is deactivated.
The [Services Home] screen is displayed by factory default.

1 Press the <Log In/Out> button.

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

<Log In/Out> button

26

5 Select [Screen Default], and then select

[Change Settings].

6 Select a service you want to display.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

Customizing the Control Panel

Before Using the Machine

7 Select [Save].

Setting the Screen After Auto Clear

You can select the screen to be displayed after Auto Clear from [Last Selection Screen]
or [Services Home].

For information on Auto Clear, refer to "Auto Clear" (P.150).

1 Press the <Log In/Out> button.

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

1

<Log In/Out> button

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

27

1 Before Using the Machine

4 Select [System Settings] > [Common

Before Using the Machine

5 Select [Screen After Auto Clear], and then

1

6 Select [Last Selection Screen] or [Services

Service Settings] > [Screen/Button Settings].

select [Change Settings].

Home].

7 Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the [Services
Home] screen when you press the <Services Home> button on the control panel.

Note • Services not supported by the machine will not be displayed on the screen. Grayed out

buttons cannot be used as a result of malfunctioning.

Service buttons

Additional feature

28

z

Copy

z

Fax/Internet Fax

Customizing the Control Panel

z

E-mail

z

Simple Copy

z

Simple Fax

z

Scan to PC

z

Store to Folder

z

Send from Folder

z

Stored Programming

z

Network Scanning (ApeosPort series models only)

z

Store & Send Link

Note • This service is displayed when the User Authentication feature is used.

z

Store to USB

z

Media Print - Text

z

Media Print - Photos

z

Job Flow Sheets (ApeosPort series models only)

z

Web Applications (ApeosPort series models only)

z

Custom Services

Note • This service is for service representative use. For more information, contact our Customer

Support Center.

z

Language

z

Screen Brightness

z

Setup

z

Calibration

z

Activity Report

z

Fax Receiving Mode

z

Print Mode

z

Lockout Printer/Release Printer

Note • [Lockout Printer]/[Release Printer] is not displayed by default. To display this feature, select

[Allow User to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common
Service Settings] > [Machine Clock/Timers], and then assign the feature to a button on the
[Services Home - Additional Features] screen.

Before Using the Machine

1

Services Home

You can select service buttons, which are displayed on the [Services Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.

1 Press the <Log In/Out> button.

<Log In/Out> button

29

1 Before Using the Machine

2 Enter the system administrator’s user ID with

Before Using the Machine

3 Select [Tools] on the [Services Home]

1

4 Select [System Settings] > [Common

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

Service Settings] > [Screen/Button Settings].

5 Select [Services Home], and then select

[Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

6 Select the position where you want to assign

a service.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• The layout of the buttons in this screen
corresponds to the layout of those on the
[Services Home] screen.

7 Select a service you want to display on the

[Services Home] screen.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• You cannot assign the same feature to
more than one button.

30

8 Select [Save].

9 Select [Save].