Xerox ApeosPort-IV C4430, DocuCentre-IV C4430 Administrator Guide

ApeosPort-IV C4430
DocuCentre-IV C4430

Administrator Guide

SD Logo is a trademark of SD-3C, LLC.

Microsoft, Windows, Windows NT, Windows Server, Windows Vista, Microsoft Network, and Internet
Explorer are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other
countries.

Novell, NetWare, and NDS are a registered trademark of Novell, Inc. in the United States and other
countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

AppleTalk, EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries.

Unicode is a registered trademark of Unicode, Inc.

All product/brand names are trademarks or registered trademarks of the respective holders.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare,
and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji
Xerox Co., Ltd. DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents ........................................................................................................ 3

1 Before Using the Machine ...................................................................................... 13

Preface ...................................................................................................................... 14

Types of Manuals ...................................................................................................... 15

Using This Guide ....................................................................................................... 16

Organization of This Guide ................................................................................... 16

Conventions .......................................................................................................... 17

Interface Cables ........................................................................................................ 19

Using the USB Interface ....................................................................................... 19

Using the Ethernet Interface ................................................................................. 19

Energy Saver Mode ................................................................................................... 21

Changing the Interval for Entering Energy Saver Mode ....................................... 21

Customizing the Control Panel .................................................................................. 24

Changing the Screen Default ................................................................................ 24

Setting the Screen After Auto Clear...................................................................... 25

Customizing the Button Layout ............................................................................. 26

Assigning Services to Custom Buttons ................................................................. 30

Adjusting Screen Brightness ................................................................................. 31

Table of Contents

Entering Text ............................................................................................................. 32

2 Paper and Other Media ........................................................................................... 33

Paper Types .............................................................................................................. 34

Loadable Quantity and Weight for Supported Paper ............................................ 34

Supported Paper Type .......................................................................................... 35

Loading Paper ........................................................................................................... 41

Loading Paper in Trays 1 to 4............................................................................... 41

Loading an Envelope in Trays 1 to 4 .................................................................... 43

Loading Paper in Tray 5 (MSI).............................................................................. 45

Loading an Envelope in Tray 5 (MSI) ................................................................... 46

Changing the Paper Settings..................................................................................... 49

3 Maintenance ............................................................................................................. 53

Replacing Consumables............................................................................................ 54

Replacing Toner Cartridges .................................................................................. 56

Replacing Waste Toner Container ........................................................................ 58

Replacing Drum Cartridges R1, R2, R3, or R4 ..................................................... 60

Replacing Staple Cartridge (for Finisher- AB1)..................................................... 65

Replacing Fusing Unit........................................................................................... 66

Replacing Transfer Belt Unit ................................................................................. 68

Replacing Transfer Roller ..................................................................................... 73

Replacing Separator Rollers ................................................................................. 74

3

Cleaning the Machine.................................................................................................79

Cleaning the Exterior .............................................................................................79

Cleaning the Interior (Laser Scanners) ..................................................................79

Cleaning the Conductivity Temperature Depth (CTD) Sensor...............................81

Cleaning the Touch Screen ...................................................................................84

Cleaning the Document Cover and Document Glass ............................................85

Cleaning the White Chute and Constant Velocity Transport Glass .......................85

Cleaning the Document Feeder Rollers.................................................................86

Executing Calibration .................................................................................................87

Adjusting Color Registration.......................................................................................90

Auto Color Registration..........................................................................................90

Side Color Registration ..........................................................................................91

Printing a Report/List ..................................................................................................93

Deleting a Private Charge Print Job with an Invalid User ID ......................................94

Setting Restore Tool...................................................................................................95

4 Machine Status .........................................................................................................97

Overview of Machine Status.......................................................................................98

Machine Information ...................................................................................................99

General Information ...............................................................................................99

Paper Tray Status................................................................................................101

Print Reports........................................................................................................101

Automatically Printed Reports/Lists .....................................................................109

Overwrite Hard Disk.............................................................................................110

Print Mode ...........................................................................................................110

Fax Receiving Mode ............................................................................................113

Faults........................................................................................................................114

Supplies....................................................................................................................115

Billing Information .....................................................................................................116

Billing Information ................................................................................................116

User Account Billing Information..........................................................................117

5 Tools........................................................................................................................119

System Settings Procedure......................................................................................120

Step 1 Entering System Administration Mode .....................................................120

Step 2 Entering the System Administrator User ID and Passcode ......................120

Step 3 Selecting [Tools] .......................................................................................121

Step 4 Selecting a Setting Item on the [Tools] Screen ........................................121

Step 5 Setting a Feature ......................................................................................123

Step 6 Exiting System Administration Mode........................................................123

Tools Menu List ........................................................................................................124

Common Service Settings ........................................................................................138

Machine Clock/Timers .........................................................................................138

Audio Tones.........................................................................................................141

4

Table of Contents

Screen/Button Settings ....................................................................................... 142

Paper Tray Settings ............................................................................................ 144

Image Quality Adjustment ................................................................................... 147

Reports ............................................................................................................... 148

Maintenance ....................................................................................................... 149

Watermark .......................................................................................................... 151

Force Annotation................................................................................................. 153

Print Universal Unique ID (ApeosPort Series Models Only) ............................... 154

Notify Job Completion by E-mail......................................................................... 155

Other Settings ..................................................................................................... 155

Copy Service Settings ............................................................................................. 162

Copy Tab - Features Allocation .......................................................................... 162

Preset Buttons .................................................................................................... 163

Copy Defaults ..................................................................................................... 163

Copy Control ....................................................................................................... 168

Original Size Defaults ......................................................................................... 170

Reduce / Enlarge Presets ................................................................................... 170

Custom Colors .................................................................................................... 170

Annotations - Create Comments......................................................................... 171

Connectivity & Network Setup ................................................................................. 172

Port Settings ....................................................................................................... 172

Protocol Settings................................................................................................. 176

Machine's E-mail Address/Host Name................................................................ 179

Proxy Server Settings (ApeosPort Series Models Only) ..................................... 179

EP Proxy Server Setup ....................................................................................... 180

Outgoing/Incoming E-mail Settings..................................................................... 181

Remote Authentication / Directory Service ......................................................... 183

Security Settings ................................................................................................. 187

Other Settings ..................................................................................................... 191

Print Service Settings .............................................................................................. 192

Allocate Memory ................................................................................................. 192

Delete Form ........................................................................................................ 194

Other Settings ..................................................................................................... 194

Scan Service Settings ............................................................................................. 199

First Tab.............................................................................................................. 199

Scan Defaults...................................................................................................... 200

Scan to PC Defaults............................................................................................ 202

Original Size Defaults ......................................................................................... 202

Output Size Defaults ........................................................................................... 203

Reduce / Enlarge Presets ................................................................................... 203

Other Settings ..................................................................................................... 203

Fax Service Settings................................................................................................ 206

Screen Defaults .................................................................................................. 206

Fax Defaults........................................................................................................ 207

Fax Control ......................................................................................................... 208

5

Fax Received Options .........................................................................................212

Reduce / Enlarge Presets....................................................................................213

Original Size Defaults ..........................................................................................213

Local Terminal Information ..................................................................................213

Internet Fax Control .............................................................................................214

E-mail/Internet Fax Service Settings ........................................................................217

E-mail Control ......................................................................................................217

Folder Service Settings ............................................................................................220

Job Flow Service Settings (ApeosPort Series Models Only)....................................221

Media Print Service Settings ....................................................................................222

Stored File Settings ..................................................................................................223

Web Applications Service Setup (ApeosPort Series Models Only) ..........................225

Server Setup........................................................................................................225

Other Settings......................................................................................................227

Web Browser Setup (ApeosPort Series Models Only) .............................................228

Setup ........................................................................................................................230

Create Folder.......................................................................................................230

Stored Programming............................................................................................232

Create Job Flow Sheet ........................................................................................232

Create Job Flow Sheet Keyword .........................................................................240

Add Address Book Entry......................................................................................240

Create Fax Group Recipients ..............................................................................246

Add Fax Comment...............................................................................................247

Paper Tray Attributes ...........................................................................................247

Accounting................................................................................................................248

Create / View User Accounts ...............................................................................248

View Account .......................................................................................................251

Reset User Accounts ...........................................................................................251

System Administrator's Meter (Copy Jobs)..........................................................252

Accounting Type ..................................................................................................252

Accounting Login Screen Settings .......................................................................253

Fax Billing Data....................................................................................................254

Accounting / Billing Device Settings ....................................................................255

Authentication / Security Settings.............................................................................257

System Administrator Settings.............................................................................257

Authentication ......................................................................................................258

Allow User to Disable Active Settings..................................................................264

Job Status Default ...............................................................................................265

Overwrite Hard Disk.............................................................................................265

6 CentreWare Internet Services Settings ................................................................267

Installation of CentreWare Internet Services ............................................................268

Preparations ........................................................................................................268

Configuration on the Machine..............................................................................268

6

Table of Contents

Starting CentreWare Internet Services.................................................................... 270

Configuring Machine Settings Using CentreWare Internet Services ....................... 271

7 Printer Environment Settings ............................................................................... 275

Print Overview ......................................................................................................... 276

Installation When Using USB Port........................................................................... 279

Step 1 Preparations ............................................................................................ 279

Step 2 Configuration on the Machine.................................................................. 279

Step 3 Configuration on the Computer ............................................................... 280

CentreWare Internet Services Setting Items....................................................... 280

Installation When Using TCP/IP (LPD/Port 9100) ................................................... 281

Step 1 Preparations ............................................................................................ 281

Step 2 Configuration on the Machine.................................................................. 281

Step 3 Configuration on the Computer ............................................................... 282

CentreWare Internet Services Setting Items....................................................... 283

Installation When Using NetWare............................................................................ 284

Step 1 Preparations ............................................................................................ 284

Step 2 Configuration on the Machine.................................................................. 284

Step 3 Configuration on the Computer ............................................................... 286

CentreWare Internet Services Setting Items....................................................... 286

Installation When Using Microsoft Network (SMB) .................................................. 287

Step 1 Preparations ............................................................................................ 287

Step 2 Configuration on the Machine.................................................................. 287

Step 3 Configuration on the Computer ............................................................... 288

CentreWare Internet Services Setting Items....................................................... 288

Installation When Using Internet Printing Protocol (IPP) ......................................... 289

Step 1 Preparations ............................................................................................ 289

Step 2 Configuration on the Machine.................................................................. 289

Step 3 Configuration on the Computer ............................................................... 290

CentreWare Internet Services Setting Items....................................................... 290

Installation When Using EtherTalk .......................................................................... 291

Step 1 Preparations ............................................................................................ 291

Step 2 Configuration on the Machine.................................................................. 291

Step 3 Configuration on the Computer ............................................................... 292

CentreWare Internet Services Setting Items....................................................... 292

8 E-mail Environment Settings................................................................................ 293

E-mail Overview ...................................................................................................... 294

Preparations ............................................................................................................ 296

Installation Procedures ............................................................................................ 298

Step 1 Enabling Port and Setting up TCP/IP ...................................................... 298

Step 2 Configuring E-mail Environment.............................................................. 299

CentreWare Internet Services Setting Items....................................................... 300

7

9 Scanner Environment Settings .............................................................................301

Scan Service Overview ............................................................................................302

Configuration of Store to Folder ...............................................................................304

Step 1 Enabling Port and Setting up TCP/IP .......................................................304

Step 2 Registering a Folder .................................................................................305

Step 3 Configuring a Computer ...........................................................................305

Configuration of Scan to PC .....................................................................................306

Step 1 Preparations .............................................................................................306

Step 2 Enabling Port and Setting up TCP/IP .......................................................307

Step 3 Configuration on the Computer ................................................................308

Configuration of Store to USB ..................................................................................309

Step 1 Available USB Memory Devices...............................................................309

CentreWare Internet Services Setting Items .......................................................309

Configuration of Network Scanning (Job Template Scanning).................................310

Step 1 Preparations .............................................................................................310

Step 2 Enabling Ports and Setting up TCP/IP .....................................................310

Step 3 Configuring the SNMP Port ......................................................................311

Step 4 Configuration on the Computer ................................................................312

Configuration of Scan to Home (ApeosPort Series Models Only)............................313

Step 1 Preparations .............................................................................................313

Step 2 Enabling SMB Port and Setting up TCP/IP ..............................................313

Step 3 Configuring Remote Authentication..........................................................314

Step 4 Configuring Scan to Home .......................................................................315

Step 5 Configuration on the Computer ................................................................317

Configuration of Job Flow Sheets ............................................................................318

Step 1 Enabling Ports and Setting up TCP/IP .....................................................318

Step 2 Configuring the SNMP Port ......................................................................319

Step 3 Configuration on the Computer ................................................................319

Configuration of Store & Send Link ..........................................................................320

Step 1 Configuring E-mail ....................................................................................320

Step 2 Enabling Authentication............................................................................320

Step 3 Other Settings ..........................................................................................320

CentreWare Internet Services Setting Items .......................................................321

10 Using the Internet Fax Service ..............................................................................323

Internet Fax Overview ..............................................................................................324

Preparations .............................................................................................................324

System Requirements for the Machine................................................................324

E-Mail Environment .............................................................................................324

Installation Procedures .............................................................................................326

Step 1 Enabling Port and Setting up TCP/IP .......................................................326

Step 2 Configuring E-mail Environment...............................................................327

Step 3 Testing the Internet Fax ...........................................................................328

8

Table of Contents

11 Using the Server Fax Service ............................................................................... 329

Server Fax Overview ............................................................................................... 330

Preparations ............................................................................................................ 330

System Requirements for the Machine............................................................... 330

Installation Procedure .............................................................................................. 331

Installation Overview ........................................................................................... 331

Step 1 Fax Settings............................................................................................. 331

Step 2 Setting the Server Fax Feature ............................................................... 332

12 Encryption and Digital Signature Settings.......................................................... 335

Encryption and Digital Signature Overview ............................................................. 336

Types of Certificate ............................................................................................. 336

Encryption Features for Communication............................................................. 336

Encryption and Digital-Signature Features for Scan Files .................................. 337

Configuration of HTTP Communications Encryption ............................................... 338

Installation Overview ........................................................................................... 338

Step1 Configuration on the Machine................................................................... 338

Step2 Configuration on the Computer ................................................................ 339

Configuration of Encryption using IPSec ................................................................. 340

Installation Overview ........................................................................................... 340

Step1 Import and Configuration of a Certificate .................................................. 340

Step2 Configuration on the Machine (Configuration of IPSec) ........................... 341

Step3 Configuration on the Computer ................................................................ 342

Configuration of E-mail Encryption/Digital Signature............................................... 343

Installation Overview ........................................................................................... 343

Step1 Configuration on the Machine................................................................... 343

Step2 Configuration on Sender and Recipient.................................................... 345

Configuration of PDF / DocuWorks / XPS Signature

(ApeosPort Series Models Only) ......................................................................... 348

Installation Overview ........................................................................................... 348

Step1 Configuration on the Machine................................................................... 348

Step2 Configuration on the Computer ................................................................ 350

13 Authentication and Accounting Features ........................................................... 351

Overview of Authentication and Accounting Feature............................................... 352

Overview of Authentication Feature.................................................................... 352

Overview of Accounting Feature......................................................................... 353

Authentication .......................................................................................................... 354

User Types Managed by Authentication Feature................................................ 354

User Roles and Authorization Groups ................................................................ 355

Types of Authentication ...................................................................................... 356

Types of Account Administration ........................................................................ 357

Authentication and Accounting Relationship....................................................... 358

Services Controlled by Authentication..................................................................... 359

Overview ............................................................................................................. 359

9

Services Restricted by User ID Authentication ....................................................359

Services Restricted by the Combined Use of Smart Card Authentication .................

and User ID Authentication ..................................................................................362

Authentication for Job Flow Sheets and Folders ......................................................365

Overview..............................................................................................................365

When the Authentication Feature is Disabled......................................................367

When the Authentication Feature is Enabled ......................................................370

Jobs Manageable by Account Administration ..........................................................373

Configuration for Authentication ...............................................................................376

Installation Overview............................................................................................376

Enabling Authentication .......................................................................................376

Changing the Default Authorization Group Settings ............................................379

Creating an Authorization Group .........................................................................379

Configuration for IC Card Reader (Optional)............................................................381

Step 1 Preparations .............................................................................................381

Step 2 Logout Method Using the Smart Card......................................................381

Step 3 Registering Smart Card Information.........................................................382

Configuration for Account Administration .................................................................383

Step 1 Selecting an Accounting Type..................................................................383

Step 2 Registering User Information....................................................................383

User Authentication Operations ..............................................................................385

Authenticating Login Users ..................................................................................385

Changing Passcode.............................................................................................386

14 Problem Solving ....................................................................................................387

Troubleshooting........................................................................................................388

Machine Trouble.......................................................................................................389

Image Quality Trouble ..............................................................................................394

Trouble during Copying ............................................................................................400

Unable to Copy ....................................................................................................400

The Copy Result is Not What was Expected .......................................................401

Trouble during Printing .............................................................................................404

Unable to Print .....................................................................................................404

The Print Result is Not What was Expected ........................................................405

Trouble during Faxing ..............................................................................................407

Sending Problems ...............................................................................................407

Receiving Problems .............................................................................................409

10

Trouble during Scanning ..........................................................................................411

Unable to Scan with the Machine ........................................................................411

Unable to Import Scanned Documents to the Computer .....................................412

Unable to Send a Scanned Document over the Network (FTP/SMB) .................413

Unable to Send E-mail.........................................................................................414

The Image is not What was Expected .................................................................414

Network-related Problems ........................................................................................416

Table of Contents

When using SMB ................................................................................................ 416

When using NetWare .......................................................................................... 418

When using TCP/IP ............................................................................................ 422

When using EtherTalk......................................................................................... 423

CentreWare Internet Services Problems ............................................................ 424

E-mail Features Problems .................................................................................. 425

Internet/Intranet Connection Problems ............................................................... 425

IPv4 and IPv6 Connection Problems .................................................................. 427

Media Print - Text Trouble ....................................................................................... 430

Media Print - Photos Trouble................................................................................... 431

Error Code ............................................................................................................... 432

Other Errors ........................................................................................................ 507

Paper Jams ............................................................................................................. 508

Paper Jams in Trays 1 to 4 ................................................................................. 509

Paper Jams in Tray 5 (MSI) ................................................................................ 510

Paper Jams in Fusing Unit .................................................................................. 512

Paper Jams in Duplex Module ............................................................................ 513

Paper Jams in Finisher-AB1 ............................................................................... 515

Paper Jams in H Transport Unit.......................................................................... 516

Document Jams....................................................................................................... 517

Stapler Faults .......................................................................................................... 519

Staple Jams in Staple Cartridge (For Finisher-AB1)........................................... 520

15 Appendix ................................................................................................................ 523

Specifications .......................................................................................................... 524

Printable Area.......................................................................................................... 532

Standard Printable Area...................................................................................... 532

Extended Printable Area ..................................................................................... 532

Internal Fonts........................................................................................................... 533

Optional Components .............................................................................................. 535

ESC/P-K Emulation ................................................................................................. 537

Emulation ............................................................................................................ 537

Fonts ................................................................................................................... 538

Output Feature.................................................................................................... 538

ESC/P-K Emulation Print Features ..................................................................... 538

ESC/P-K Emulation Settings............................................................................... 539

Magnification Table ............................................................................................. 546

Paper Size and Number of Printable Characters ................................................ 550

PDF Direct Print....................................................................................................... 552

PDF Direct Print Settings .................................................................................... 552

DocuWorks Direct Print ........................................................................................... 554

DocuWorks Direct Print Settings......................................................................... 554

PCL Emulation......................................................................................................... 556

11

Emulation.............................................................................................................556

Fonts....................................................................................................................557

Output Feature.....................................................................................................558

PCL Emulation Settings.......................................................................................559

HP-GL2 Emulation ...................................................................................................563

Emulation.............................................................................................................563

Fonts....................................................................................................................563

Output Feature.....................................................................................................564

Factory Default Settings ......................................................................................564

HP-GL/2 Emulation Settings ................................................................................565

Hard Clip Area .....................................................................................................571

Printable Area ......................................................................................................572

Auto Layout..........................................................................................................573

Notes and Restrictions .............................................................................................580

Notes and Restrictions on the Use of the Machine..............................................580

Notes and Restrictions on the Use of the Copy Feature .....................................582

Notes and Restrictions on the Use of the Print Feature ......................................583

Notes and Restrictions on the Use of the Scan Features....................................585

Notes and Restrictions on the Use of the Fax Feature........................................589

Notes and Restrictions on the Use of the E-mail/Internet Fax Feature ...............590

Notes and Restrictions when Connecting with Internet Service Provider ............594

Notes and Restrictions on the Interrupt Mode .....................................................596

Notes and Restrictions on Folders.......................................................................597

Notes and Restrictions when Connecting to Internet or Intranet .........................597

Notes and Restrictions when Operating from Computers ...................................598

Notes and Restrictions on Job Flows ..................................................................599

Notes and Restrictions on the Security Features ................................................600

Notes and Restrictions on the Authentication and Accounting ............................600

Notes and Restrictions for Using SMB ................................................................601

Notes and Restrictions for Using TCP/IP.............................................................603

Notes and Restrictions for Using EtherTalk.........................................................604

Notes and Restrictions for Using Bonjour ............................................................605

Notes and Restrictions for IPv6 Connection ........................................................605

Notes and Restrictions for Print E-mail................................................................607

12

Using the Telephone ................................................................................................608

Placing a Call.......................................................................................................608

Activity Report ..........................................................................................................610

Installing the HDD Extension Kit (Optional)..............................................................612

Glossary ...................................................................................................................614

EP System................................................................................................................616

Index...............................................................................................................................617

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in
this guide.

z

Preface .......................................................................................................14

z

Types of Manuals .......................................................................................15

z

Using This Guide ........................................................................................16

z

Interface Cables.......................................................................................... 19

z

Energy Saver Mode .................................................................................... 21

z

Customizing the Control Panel ...................................................................24

z

Entering Text .............................................................................................. 32

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting this machine (hereafter referred to as “the machine”).
This guide is intended for system administrators, and provides maintenance

information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

The guide assumes that you are familiar with a personal computer and that are
knowledgeable of computer networks. When you need additional information, refer to
the manuals provided with the personal computer, operating system, and network
products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in
case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For
information about optional components for the Print feature, refer to the guide provided
with each optional component.

14

Warning:

This equipment will be inoperable when mains power fails.

Types of Manuals

Types of Manuals

The following guides are provided with the machine.

Accompanying Manuals

User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure
network and how to solve problems that may occur with the machine. This guide also
describes daily maintenance and the system settings procedures.

Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management
and maintenance.

Manual (HTML)

The manual describes installation and configuration procedures for print drivers and
the printer environment. This manual is included in the Driver CD Kit.

Print Driver Help

The help describes the Print features and operations.

Before Using the Machine

1

CentreWare Internet Services Help

The help describes how to change various settings of the machine using a Web
browser, and how to import scanned data to a computer from the machine.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user
guides. The guides for optional components describe all the necessary steps for using
the optional components and for installing the software.

15

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for system administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes the organization of this guide and conventions.

1

2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and
how to load media in a tray.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various
reports/lists.

5 Tools

Describes the procedures to set up the system.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the how to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature
features with your communications and documents.

16

13 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for
each feature and the Accounting feature to manage the use of each feature based on
the Login Type selected.

14 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

15 Appendix

Describes the specifications of the machine, optional accessories, and cautions/
restrictions.

Conventions

Using This Guide

Before Using the Machine

z

The screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen
shots may not be displayed or available depending on your machine configuration.

z

The procedures in this guide may vary depending on the driver and utility software
being used due to the upgrades.

z

In this document, "Computer" refers to a personal computer or workstation.

z

The following terms are used in this guide:

Important : Important information that you should read.

Note : Additional information on operations or features.

z

The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

• Names of CD-ROM, features, and touch screen messages
and input text.

[ ] : • Folders, files, applications, button or menu names displayed

on the touch screen.

• Names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and
menu names.

< > button : Hardware buttons on the control panel.

1

< > key : Keys on the keyboard of the computer.

> : • Path to a certain item within a procedure on the control panel.

For example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to select
[Tools], select [Setup], and then select [Create Folder].

• Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] to search for files and folders.

• Cross-reference
For example: "Refer to "5 Tools" > "Common Service
Settings" > "Audio Tone" in the Administrator Guide."
The sentence above means that you need to refer to the
section "Audio Tone", which can be found under "Common

17

1 Before Using the Machine

Before Using the Machine

Service Settings" in chapter 5 Tools of the Administrator
Guide.

z

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation

when viewed from the front of the machine.

, ,Short Edge Feed (SEF): Loading the document or paper in landscape

orientation when viewed from the front of the machine.

1

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

18

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When
connecting the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.
This section describes the installation procedures for the USB interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Press the main power switch to the [ ] position to switch off the main power.

4 Connect a USB cable to the USB 2.0

interface connector.

Before Using the Machine

1

5 Connect the other end of the USB cable to the computer.

6 Press the main power switch to the [ | ] position to switch on the main power.

7 Press the power switch to the [ | ] position to switch on the power.

8 Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.275).

Using the Ethernet Interface

The Ethernet interface of the machine supports the following three types.

z

1000BASE-T

z

100BASE-TX

z

10BASE-T

This section describes the installation procedures for the Ethernet interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Press the main power switch to the [ ] position to switch off the main power.

19

1 Before Using the Machine

4 Connect a network cable to the Ethernet interface connector.

Before Using the Machine

5 Press the main power switch to the [ | ] position to switch on the main power.

Note • Always use the correct network cable with your network connection. When you replace the

cable, contact our Customer Support Center.

1

6 Press the power switch to the [ | ] position to switch on the power.

For more information on setting items, refer to "Printer Environment Settings" (P.275).

20

Energy Saver Mode

Energy Saver Mode

The machine is equipped with the Energy Saver mode that reduces the power
consumption by saving the electricity to the machine when no copy or print data is
received for a specified time.

The Energy Saver has two modes: the Low Power mode and the Sleep mode.
When you press the <Energy Saver> button or do not use the machine for a specified

period of time, the machine enters the Low Power mode.
When time exceeds the time specified in the Low Power mode, the machine then
enters the Sleep mode.

It extinguishes the touch screen and lights up the <Energy Saver> button on the control
panel. To activate the machine, press the <Energy Saver> button.

Pressing the <Energy Saver> button extinguishes the light and deactivates the Energy
Saver mode.

Note • When the following device is connected to the machine and a user operates the device, the

Low Power mode can be deactivated without pressing the <Energy Saver> button. If the
machine is in the Sleep mode, however, the Sleep mode will not be deactivated by the
following operation. Set the time long to elapse until the machine enters the Sleep mode
from the Low Power mode. For information on how to change the interval to enter the Low
Power mode and Sleep mode, refer to "Changing the Interval for Entering Energy Saver
Mode" (P.21).

- Touch the card to IC Card Reader (optional)

• When the machine is in the Authentication mode, the Authentication mode is exited once the

machine enters the Low Power mode.

Low Power Mode

Before Using the Machine

1

The Low Power mode reduces the power to the control panel and the fusing unit.

Note • While the machine is in the Low Power mode, the power supply to the fusing unit is also

reduced.

Sleep Mode

The Sleep mode reduces the power to the machine even more than the Low Power
mode.

It takes longer time than the Low Power mode to deactivate the Sleep mode and enable
to use the machine.

Changing the Interval for Entering Energy Saver Mode

This section describes the procedures for setting the Energy Saver mode.
To activate the Energy Saver, set the time to elapse until the machine enters the Low

Power mode as well as the time to elapse until the machine enters the Sleep mode.

Note • You can set the time to elapse until the machine enters the Low Power mode and the Sleep

mode from 1 to 240 minutes in 1 minute increments.

21

1 Before Using the Machine

1 Press the <Log In/Out> button.

Before Using the Machine

2 Enter the system administrator's user ID with

1

3 Select [Tools] on the [Services Home]

<Log In/Out> button

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Machine Clock/Timers].

5 Select [Energy Saver Timers], and then

select [Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

6 Using [] and [], set the time to elapse until

the machine enters the Energy Saver mode,
in 1 minute increments.

22

Energy Saver Mode

From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power
mode.

Note • The default value for [From Last Operation to Low Power Mode] is [1] minutes. You cannot

disable the Low Power mode.

From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note • The default value for [From Last Operation to Sleep Mode] is [1] minutes. You must set a

longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation
to Low Power Mode].

7 Select [Save].

8 Select [Close] repeatedly until the [Tools] screen is displayed.

Before Using the Machine

9 Select [Close].

1

23

1 Before Using the Machine

Customizing the Control Panel

Before Using the Machine

You can change the services displayed on the touch screen or the features assigned
to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after
Auto Clear, the services displayed on the [Services Home] screen, and the services
assigned to the custom buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button
Settings" (P.142).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Energy

1

Saver mode is deactivated.
The [Services Home] screen is displayed by factory default.

1 Press the <Log In/Out> button.

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

<Log In/Out> button

24

5 Select [Screen Default], and then select

[Change Settings].

6 Select a service you want to display.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

7 Select [Save].

Setting the Screen After Auto Clear

Customizing the Control Panel

Before Using the Machine

1

You can select the screen to be displayed after Auto Clear from [Last Selection Screen]
or [Services Home].

For information on Auto Clear, refer to "Auto Clear" (P.139).

1 Press the <Log In/Out> button.

<Log In/Out> button

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

25

1 Before Using the Machine

4 Select [System Settings] > [Common

Before Using the Machine

5 Select [Screen After Auto Clear], and then

1

6 Select [Last Selection Screen] or [Services

Service Settings] > [Screen/Button Settings].

select [Change Settings].

Home].

7 Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the [Services
Home] screen when you press the <Services Home> button on the control panel.

Note • Services not supported by the machine will not be displayed on the screen. Grayed out

buttons cannot be used as a result of malfunctioning.

z

Copy

z

Fax / Internet Fax

z

E-mail

z

Simple Copy

z

Simple Fax

z

Scan to PC

z

Store to Folder

z

Send from Folder

z

Stored Programming

z

Network Scanning (ApeosPort series
models only)

z

Store & Send Link

Note • To use this feature, an optional

component is required.

• This service is displayed when the User
Authentication feature is used.

Service buttons

Additional feature

26

Customizing the Control Panel

z

Store to USB

z

Media Print - Text

z

Media Print - Photos

z

Job Flow Sheets (ApeosPort series models only)

z

Web Applications (ApeosPort series models only)

z

Custom Services

Note • This service is for service representative use. For more information, contact our Customer

Support Center.

z

Language

z

Screen Brightness

z

Setup

z

Calibration

z

Activity Report

z

Fax Receiving Mode

z

Print Mode

z

Lockout Printer/Release Printer

Note • [Lockout Printer]/[Release Printer] is not displayed by default. To display this feature, select

[Allow User to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common
Service Settings] > [Machine Clock/Timers], and then assign the feature to a button on the
[Services Home - Additional Features] screen.

Before Using the Machine

1

Services Home

You can select service buttons, which are displayed on the [Services Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.

1 Press the <Log In/Out> button.

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

<Log In/Out> button

• The default passcode is "x-admin".

27

1 Before Using the Machine

3 Select [Tools] on the [Services Home]

Before Using the Machine

4 Select [System Settings] > [Common

1

5 Select [Services Home], and then select

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

Service Settings] > [Screen/Button Settings].

[Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

6 Select the position you want to assign a

service.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• The layout of the buttons in this screen
corresponds to the layout of those on the
[Services Home] screen.

7 Select a service you want to display on the

[Services Home] screen.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• You cannot assign the same feature to
more than one button.

8 Select [Save].

9 Select [Save].

Services Home - Additional Features

You can select additional feature buttons, which are displayed on the [Services Home]
screen.

If you select [(Not Assigned)], the position of the selected button becomes blank.
You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the

[Setup] button, select the [Show this in Admin mode] check box.

28

1 Press the <Log In/Out> button.

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

Customizing the Control Panel

Before Using the Machine

<Log In/Out> button

1

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

5 Select [Services Home - Additional

Features], and then select [Change
Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

6 Select the position you want to assign an

additional feature.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• The layout of the buttons in this screen
corresponds to the layout of those on the
[Services Home] screen.

29

1 Before Using the Machine

7 Select a service you want to display on the

[Services Home] screen.

Before Using the Machine

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• You cannot assign the same feature to
more than one button.

8 Select [Save].

9 Select [Save].

Assigning Services to Custom Buttons

1

You can assign services to the <Copy>, <(Not In Use)>, and <Review> buttons on the
control panel.

Assigning a service to a custom button allows you to switch to this service without
having to return to the [Services Home] screen. If you do not need to assign any service
to a custom button, select [(Not Set)].

[Copy] is assigned to the <Copy> button and [Review] is assigned to the <Review>
button at factory, while the <(Not In Use)> button has no assignment.

This section describes how to assign [Send from Folder] to the <(Not In Use)> button,
as an example.

Note • After you change the assignment, apply the labels provided with the machine. When you

assign a service for which no label is provided, use a blank label and write down the service
name with a permanent marker. The labels include the services that are not supported by
the machine.

1 Press the <Log In/Out> button.

30

<Log In/Out> button

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home] screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

5 Select [Custom Button 2], and then select

[Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

Customizing the Control Panel

Before Using the Machine

1

6 Select [Send from Folder].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

7 Select [Save].

Adjusting Screen Brightness

You can adjust the screen brightness of the screen on the [Services Home] screen.

1 Select [Screen Brightness] on the [Services Home] screen.

2 Press [+] or [-] to adjust the screen

brightness.

3 Select [Save].

To adjust the screen brightness from the [Tools] screen, refer to "Screen Brightness" (P.143).

31

1 Before Using the Machine

Entering Text

Before Using the Machine

1

During operations, a screen for entering text sometimes appears. The following
describes how to enter text.

You can enter the following characters: numerals, alphabets, and symbols.

Item Description

Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the

lowercase letters, select [Shift] again.

Entering symbols Select [More Characters].

Note • Depending on the keyboard, you can select a

symbol from the pull-up options displayed on the
bottom left of the screen.

Entering a space Select [Space].

Deleting characters Select [Backspace] to delete one character at a time.

32

2 Paper and Other Media

This chapter describes the paper that can be used with the machine,
precautions when handling paper, and how to load paper in trays.

z

Paper Types ............................................................................................... 34

z

Loading Paper ............................................................................................41

z

Changing the Paper Settings ......................................................................49

2 Paper and Other Media

Paper Types

This section describes the paper that can be used with this machine.
Use of unrecommended paper may result in paper jams, lower print quality,

malfunctions, or damage to the machine. To achieve optimum performance of the

Paper and Other Media

machine, we recommend that you use only paper recommended by Fuji Xerox.
If you desire to use paper other than the paper recommended by Fuji Xerox, contact

our Customer Support Center.

WARNING

Do not use conductive paper such as origami paper, carbonic paper or conductively­coated paper. When paper jam occurs, it may cause short-circuit and eventually a
fire accident.

Important • Moisture generated by water, rain, or vapor may cause the printed images to fade. For more

information, contact our Customer Support Center.

2

Loadable Quantity and Weight for Supported Paper

Paper Trays Basis Weight/Ream Weight Loadable Quantity*

Tray 1 to 4 60 to 216 gsm Up to 59.4 mm

550 sheets

Tray 5 (MSI) 60 to 216 gsm Up to 16.2 mm

150 sheets

* When using 80 gsm paper

Important • Printing on paper that differs from the paper type and size selected in the print driver, or

printing from a tray that does not support the loaded paper may result in a paper jam. To
ensure correct printing, select the correct paper size, paper type, and paper tray.

Note • Basis weight is the weight of 1 m

• Ream weight is the weight of 1,000 sheets of duodecimo size (788 x 1,091 mm) paper.

• When copying on non-standard size paper from Tray 5 (MSI), you must enter the paper size.

Furthermore, if you frequently copy on non-standard size paper, you can preset the size on
the machine. That size then appears under [Standard Sizes] on the [Tray 5] screen. For
more information on the settings, refer to "Tray 5 - Paper Size Defaults" (P.145).

• Most ideal image quality with the paper can be obtained by setting the image quality for each
type of paper. For more information on the settings, refer to "Image Quality" (P.146).

2

of a paper sheet.

34

Supported Paper Type

Standard Paper

When printing or copying on commonly used paper (plain paper), use paper meeting
the standards described below. To copy or print as clear as possible, we recommend
the following standard paper.

Paper Name Size

Basis Weight

(gsm)

Paper

Type

Paper Types

Paper and Other Media

Image

*1

Quality

*2

Notes / Countermeasure

Colotech Plus A4 90 Bond Plain A

z

Before copying or printing,
fan the paper well and reload
it in the tray.

FXA Professional A4 80 Plain Plain D -

FKX-H A4 80 Plain Plain D

z

Before copying or printing,
fan the paper well and reload
it in the tray.

Diplomat A4 80 Plain Plain D

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

It can result in a paper jam
under low humidity
conditions.

Xtra A4 75 Plain Plain D

z

It can result in a paper jam
under low humidity
conditions.

Xtra A4 80 Plain Plain D

z

It can result in a paper jam
under low humidity
conditions.

Xtra Letter 80 Plain Plain D -

Q000 A4 80 Plain Plain D -

Gold Flag ship A4 80 Plain Plain D -

2

Gold Flag ship 16K 70 Plain Plain D -

Colotech Idol A4 80 Plain Plain D -

Colotech Idol A4 100 Bond Plain A -

*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing

the Paper Settings" (P.49).

*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of

paper. For more information on the settings, refer to "Image Quality" (P.146).

Note • "Low humidity conditions" means an environment with humidity of 20%.

Semi Standard Paper

In addition to the standard paper, the following paper also can be used.

Paper Name Size

Basis Weight

(gsm)

Paper

Type

*1

Performer A4 80 Plain Plain D

Image

Quality

*2

Notes / Countermeasure

z

The corners of paper may
become folded if printed
under high temperature and
humidity conditions.

35

2 Paper and Other Media

Paper and Other Media

2

Paper Name Size

Basis Weight

(gsm)

Paper

Type

*1

FXK-X A4 75 Plain Plain D

Image

Quality

*2

Notes / Countermeasure

z

Before copying or printing,
fan the paper well and reload
it in the tray.

Astro Extra A4 80 Plain Plain D -

Green Label Letter 70 Plain Plain D

z

It can result in a paper jam
under low humidity
conditions.

Premier A4 80 Plain Plain D

z

Performing 2-sided printing
may cause paper to be
wrinkled under high
temperature and humidity
conditions.

Premier Letter 70 Plain Plain D

z

Performing 2-sided printing
may cause paper to be
wrinkled under high
temperature and humidity
conditions.

Xplore Paper A4 70 Plain Plain D -

Gold Flag ship A4 70 Plain Plain D -

ZA A4 70 Plain Plain D -

*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing

the Paper Settings" (P.49).

*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of

paper. For more information on the settings, refer to "Image Quality" (P.146).

Note • "High temperature and humidity conditions" means an environment with temperature of

28 °C and humidity of 85%.

• "Low humidity conditions" means an environment with humidity of 20%.

Usable Paper

In addition to the standard paper, the following paper also can be used.

Paper Name Size

Basic Weight

(gsm)

Business A4 80 Plain Plain D

Excel A4 80 Plain Plain D

Paper

Type

*1

Image

Quality

*2

Notes / Countermeasure

z

Depending on paper quality,
transfer deterioration may be
occurred, or two or more
sheets of paper are being fed
simultaneously.

z

The corners of paper may
become folded if printed
under high temperature and
humidity conditions.

z

Do not store unwrapped
under high temperature and
humidity conditions.

z

Transfer deterioration or
chipping might be occurred
on the printing side under
high temperature and
humidity conditions.

36

Paper Types

Paper Name Size

Blue wrap-4Hole

Basic Weight

(gsm)

Paper

Type

*1

A4 80 Plain Plain D -

Image

Quality

*2

Notes / Countermeasure

Punch

Paper One A4 80 Plain Plain D

z

Before copying or printing,
fan the paper well and load it
in the tray.

Double A A4 80 Plain Plain D -

XEROX ONE A4 80 Plain Plain D

z

It can result in a paper jam
under low humidity
conditions.

Colotech Plus A4 120 Heavy-

weight

-

z

It can result in a paper jam
under low humidity
conditions.

Colotech Plus A4 160 Heavy-

--

weight

White & Gray

Label

A4 70 Plain Plain D

z

Multiple sheets may be fed to
the machine simultaneously.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

It can result in a paper jam
under low humidity
conditions.

White & Gray

Label

Letter 70 Plain Plain D

z

Multiple sheets may be fed to
the machine simultaneously.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

It can result in a paper jam
under low humidity
conditions.

White & Gray

Label

Legal

14

70 Plain Plain D

z

Multiple sheets may be fed to
the machine simultaneously.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

It can result in a paper jam
under low humidity
conditions.

Docu Paper A4 80 Plain Plain D

z

Multiple sheets may be fed to
the machine simultaneously.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

It can result in a paper jam
under low humidity
conditions.

Paper and Other Media

2

Xcite (RED) A4 80 Plain Plain D -

Green Wrap A4 80 Plain Plain D -

Recycled

A4 80 Plain Plain D -

Supreme

37

2 Paper and Other Media

Paper and Other Media

2

Special Media

Paper Name Size

Basic Weight

(gsm)

Paper

Type

*1

Image

Quality

*2

Notes / Countermeasure

Indagiat A4 75 Plain Plain D -

White & Gray

Letter 80 Plain Plain D -

Label

z

Red Label A4 80 Plain Plain D

It can result in a paper jam
under low humidity
conditions.

Red Label Letter 80 Plain Plain D

z

It can result in a paper jam
under low humidity
conditions.

*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing

the Paper Settings" (P.49).

*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of

paper. For more information on the settings, refer to "Image Quality" (P.146).

Note • "High temperature and humidity conditions" means an environment with temperature of

28 °C and humidity of 85%.

• "Low humidity conditions" means an environment with humidity of 20%.

You can use the following special media such as postcards and envelopes.

Paper Name Size

Monarch

- Unknown Envelope - -

Basis Weight

(gsm)

Paper

Type

*1

(3.9 x 7.5")

Commercial #10

- Unknown Envelope - -

(4.1 x 9.5")

C5

- Unknown Envelope - -

(162 x 229mm)

DL

- Unknown Envelope - -

(110 x 220 mm)

*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing

the Paper Settings" (P.49).

*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of

paper. For more information on the settings, refer to "Image Quality" (P.146).

Limited Paper

You can use the following paper with limitations.

Paper Name Size

Basis Weight

(gsm)

Colotech Plus A4 200 Extra-HW -

Colotech Gloss A4 170 X-HW Gloss -

Colotech Plus

A4 120 Heavy-

Gloss

Paper

*1

Type

weight Gloss

Image

Quality

Image

Quality

-

*2

*2

Notes / Countermeasure

Notes / Countermeasure

z

Print one sheet at a time.

z

Print one sheet at a time.

z

Print one sheet at a time.

z

Small dots may appear when
used under high temperature
and humidity conditions.

38

Paper Types

Paper Name Size

Colotech Plus

Gloss

Colotech Plus

A4 140 Heavy-

A4 210 X-HW Gloss -

Basis Weight

(gsm)

Paper

*1

Type

weight Gloss

Gloss

Colotech Super

A4 210 X-HW Gloss -

Gloss

Colotech Super

Gloss

A4 135 Heavy-

weight Gloss

3R98204 A4 Unknown Trans-

parency

24Up A4 Unknown Labels -

16Up A4 Unknown Labels -

8Up A4 Unknown Labels -

1Up A4 Unknown Labels -

Image

Quality

-

-

-

*2

Notes / Countermeasure

z

Print one sheet at a time.

z

Print one sheet at a time.

Paper and Other Media

z

Print one sheet at a time.

z

Print one sheet at a time.

z

Load transparencies with the
edge without the white stripe
facing the feeding slot of the
tray.

z

Small white dots may appear
on prints due to electric
discharge of paper.

z

Print one sheet at a time,

2

using Tray 5.

z

Do not reuse the used label
or partially peeled label.

z

The paper cannot be used
under high temperature and
humidity conditions.

z

Print one sheet at a time,
using Tray 5.

z

Do not reuse the used label
or partially peeled label.

z

Print one sheet at a time,
using Tray 5.

z

Do not reuse the used label
or partially peeled label.

*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing

the Paper Settings" (P.49).

*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of

paper. For more information on the settings, refer to "Image Quality" (P.146).

Note • "High temperature and humidity conditions" means an environment with temperature of

28 °C and humidity of 85%.

Inhibited Media

You can use the following special media such as postcards and envelopes.

Paper Name Size

3R96019 A4 Unknown Trans-

L515 A4 Unknown Trans-

*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing

the Paper Settings" (P.49).

*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of

paper. For more information on the settings, refer to "Image Quality" (P.146).

Basis Weight

(gsm)

Paper

Type

parency

parency

Image

*1

Quality

*2

Notes / Countermeasure

--

--

39

2 Paper and Other Media

Note • For more information on special paper such as other heavyweight paper, contact our

Unusable Paper

Using paper and transparencies not recommended by Fuji Xerox may cause a paper
jam or machine malfunction. Use paper and transparencies recommended by Fuji

Paper and Other Media

Xerox.

z

Damp or wet paper

z

Paper pre-printed with other printer or copier

z

Wrinkled, creased, or ripped paper

z

Envelopes that are not flat, or that have clasps

z

Color paper with surface treatments

z

Paper with rough surface, such as pulp paper or fibrous paper

z

Symphony (Pastel Pink etc.) A4 80 gsm

2

Storing and Handling Paper

Please keep the following points in mind when storing paper

z

Store paper inside a cabinet or other dry place. Paper that has absorbed moisture
can result in paper jams and lower image quality.

z

After opening a package of paper, wrap and store any remaining paper. We
recommend that you store remaining paper in moisture prevention packets.

z

Store paper on a flat surface to prevent bends or warping.

Customer Support Center.

Please adhere to the following points when loading paper in a tray

z

Align the stack of paper neatly before setting it in a tray.

z

Do not use paper that is creased or wrinkled.

z

Do not use warped or curled paper.

z

Do not load paper of mixed sizes together into a tray.

z

Carefully fan transparencies and labels before use. Otherwise, the paper may stick
together, resulting in paper jams, or multiple sheets being fed to the machine
simultaneously.

z

When continuously outputting on transparencies, transparency sheets may stick
together. After printing 20 or more sheets, remove them from the output tray and fan
them to cool them down.

40

Loading Paper

This section describes how to load paper.

Types of paper loaded in trays

Loading Paper

The machine automatically detects the size and orientation of loaded paper in a tray,
but not a paper type. Normally, each tray is set to plain paper. When loading paper
other than plain paper, you must change the paper type setting. You can name paper
types and can set up to five paper types as user-defined paper.

For information on changing the paper type settings, refer to "Changing the Paper Settings" (P.49).

Automatic Tray Selection

If you set paper source on the [Paper/Output] tab to [Paper Tray] in the PCL print
driver's screen when printing, the machine automatically selects the paper tray
according to the size and orientation of the document to be printed. This is called
[Automatic Tray Selection].

When copying, selecting [Auto Select] for [Paper Supply] enables automatic tray
selection. If the machine detects two or more corresponding trays for the automatic tray
selection, the machine selects the tray with the highest priority specified in [Paper Type
Priority] among the trays set under [Paper Type Settings]. Trays whose [Paper Type
Priority] setting is set to [Auto Paper Off] are ignored in automatic tray selection. Also,
if the [Paper Type Priority] settings are identical, the tray priority is determined by
[Paper Tray Priority].

Note • Some trays may not be selected in automatic tray selection depending on the setting of that

tray for [Auto Paper Select]. For more information, refer to "Change Settings" (P.144).

• Tray 5 cannot be selected in automatic tray selection.

• When the paper runs out during copying or printing, select a tray containing the same sized

paper and orientation, and the machine continues copying or printing (Auto Tray Switching
feature). The machine cannot switch to a tray containing a paper type for which [Paper Type
Priority] is set to [Auto Paper Off].

For information about [Paper Type], [Paper Type Priority], and [Paper Tray Priority] settings, and the
paper substitute feature, refer to "Paper Tray Settings" (P.144). You can also set these settings from
CentreWare Internet Services.

Paper and Other Media

2

Adding paper

When the machine runs out of paper during copying or printing, a message appears on
the touch screen. Add paper according to the message instructions. Copying or printing
automatically resumes when paper is added.

Note • Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together,

resulting in paper jams, or multiple sheets being fed to the machine simultaneously.

Loading Paper in Trays 1 to 4

The following describes the procedures to load paper in Trays 1 to 4.
When the machine runs out of paper during copying or printing, a message appears on

the touch screen. Add paper according to the message instructions. Copying or printing
automatically resumes when paper is added.

Note • Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together,

resulting in paper jams.

• Use only laser print media. Do not use ink jet paper in this printer.

For information on changing the paper size and orientation, refer to "Loading Paper" (P.41).

41

2 Paper and Other Media

Paper and Other Media

2

1 Pull out the tray until it stops.

Important • While the machine is processing a job, do

not pull out the tray that is being used for
the job.

• To prevent paper jams or erroneous
detection of loaded paper in a tray by the
machine, do not add paper on top of any
remaining paper in the tray. Remove any
remaining paper in the tray, and then load
that paper on top of the newly loaded
paper.

2 While pinching the two paper guides, move

them to the edges of the tray.

3 Before loading the paper, flex the sheets

back and forth, and then fan them.

4 Load and align the edges of the paper

against the paper guides, with the side to be
copied or printed on facing up.

5 While pinching the two paper guides, lightly

align the edges to the edge of the paper.

Note • When loading standard size paper in the

tray, move the paper guides to the marks
corresponding to the paper size.

42

6 Push the tray in gently until it stops.

Important • When inserting the tray, push it gently.

Forcibly pushing in the tray in may cause
machine malfunction.

Loading an Envelope in Trays 1 to 4

The following describes the procedures to load an envelope in Trays 1 to 4.

1 Lift up the latch of the right hand cover to

open the cover.

Loading Paper

Paper and Other Media

2

2 Press down the lever located at the upper

left corner to set the envelope mode.

Note • To load print media other than envelopes,

lift up the lever as shown in the
illustration.

Note • To load envelopes using the optional

Finisher-AB1, lift up the lever as shown in
the illustration.

43

2 Paper and Other Media

Paper and Other Media

2

Note • To load print media other than envelopes

using the optional Finisher-AB1, press
down the lever as shown in the
illustration.

3 Close the right hand cover.

Note • When closing the right hand cover, put

your hand near the handle as shown in
the illustration, and then push the cover
firmly to the printer.

4 Load the envelope in the tray.

When Loading COM-10, Monarch, or DL

When Loading C5

Important • Never use windowed, lined, or self-

adhesive envelopes. These lead to paper
jams and can cause damage to the
printer.

Note • Ensure that you load envelopes with the

flap completely closed.

44

Note • If the envelopes are still not loaded

correctly, add some bending to the lead
edge of the envelopes as shown in the
illustration.

• The amount of the bending should be
5mm or less.

Loading Paper in Tray 5 (MSI)

When printing or copying on a size or type of paper that cannot be set in Trays 1 to 4,
use Tray 5. The following describes the procedures to load paper in Tray 5. For
printings, specify the instructions using the [Paper/Output] tab in the print driver. Also
specify the type of paper to be loaded.

Important • To prevent paper jams and erroneous detection of paper loaded in the tray by the machine,

do not take out paper of a package until the tray runs out of paper.

Note • Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together,

resulting in paper jams, or multiple sheets being fed to the machine simultaneously.

Loading Paper

Paper and Other Media

2

1 Open Tray 5.

2 Slide the width guides to the edge of the

tray. The width guides should be fully
extended.

3 Load paper with the side to be copied or

printed on facing down, inserting the paper
until its edge lightly touches against the
paper feed entrance.

Important • Do not force paper into Tray 5.

• Do not load mixed paper types into the

tray.

• Do not load paper above the maximum fill
line. It may cause paper jams or machine
malfunction.

• Depending on the type of the
heavyweight paper, paper may not be fed
to the machine or image quality may
deteriorate.

45

2 Paper and Other Media

4 Adjust the paper guides to align the edges of

the paper loaded.

Note • Do not force the paper into Tray 5.

Paper and Other Media

5 Instruct a copy or print job.

Loading an Envelope in Tray 5 (MSI)

The following describes the procedure for loading an envelope into Tray 5.

2

1 Lift up the latch of the right hand cover to

open the cover.

2 Press down the lever located at the upper

left corner to set the envelope mode.

Note • To load the print media other than

envelopes, lift up the lever as shown in
the illustration.

46

3 Close the right hand cover.

Note • When closing the right hand cover, put

your hand near the handle as shown in
the illustration, and then push the cover
firmly to the machine.

4 Insert envelopes until the short-edge of the

envelopes lightly touch against the paper
feed entrance, with the side to be copied or
printed on facing down and the flaps closed.

Important • Do not force envelops into Tray 5.

• Do not load envelops above the

maximum fill line. It may cause paper
jams or machine malfunction.

When Loading COM-10, Monarch, or DL

When Loading C5

Loading Paper

Paper and Other Media

2

Important • Never use windowed, lined, or self-

adhesive envelopes.

• These lead to paper jams and can cause
damage to the printer.

Note • Ensure that you load envelopes with the

flap completely closed.

• If the envelopes set in the Tray 5 are new,
they may bulge. Flatten them to avoid
jams as shown in the illustration.

• If the envelopes are still not loaded
correctly, add some bending to the lead
edge of the envelopes as shown in the
illustration.
The amount of the bending should be
5mm or less.

Using the Tray 5

z

Load only one size and type of print media during a single print job.

z

Do not add or remove the print media when there is still print media in the Tray 5 or
when the machine is printing from the Tray 5. This may result in a paper jam.

47

2 Paper and Other Media

Paper and Other Media

2

z

Print media should be loaded with the recommended print side down and the top of
the print media going into the machine first.

z

Do not place objects on the Tray 5. Also, avoid pressing down or applying excessive
force on it.

48

Changing the Paper Settings

This section describes how to change the paper type for Trays and how to set image
quality processing by the individual paper type.

After loading paper in a tray, specify the type of paper loaded and select image quality
for the paper type. Setting Image quality for each paper type enables you to print with
the most suitable image quality for the paper type.

For information on image quality processing for each paper type, refer to "Image Quality" (P.146).

Note • Users can name Custom 1 to Custom 5 displayed in the paper type settings. For information

on how to set names to Custom 1 to Custom 5, refer to "Custom Paper Name/Color"
(P.144).

• You can change the paper type setting without entering to the System Administration mode
on the [Setup] screen, which is displayed by selecting [Setup] in the [Services Home] screen
if you configure the settings in advance. For more information, refer to "Customize Paper
Supply Screen" (P.144).

Changing the Paper Settings

Paper and Other Media

1 Press the <Log In/Out> button.

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

2

<Log In/Out> button

4 Select [System Settings] > [Common

Service Settings] > [Paper Tray Settings].

49

2 Paper and Other Media

Paper and Other Media

5 Select [Paper Tray Attributes].

6 Select a paper tray for changing the paper

type setting under [Items].

2

7 Select [Change Settings].

8 Select the [Paper Type], [Paper Size],

[Paper Color], and [Auto Paper Select]
respectively.

9 Select [Cancel], [Save], [Close] or [Confirm] repeatedly until the [Paper Tray Settings]

screen is displayed.

10 Select [Image Quality].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

50

11 Select the paper type for changing the image

quality settings under [Items], and then
select [Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

Changing the Paper Settings

12 Select the image quality, and then select

[Save].

13 Make sure that the paper type you selected is displayed under [Current Settings] of

[Items], and then select [Close].

14 Select [Close] repeatedly until the [Tools] screen is displayed.

15 Select [Close].

Paper and Other Media

2

51

3 Maintenance

This chapter describes how to replace consumables, clean the machine, calibrate
colors, print a report/list, and delete a print job with an invalid User ID.

z

Replacing Consumables .............................................................................54

z

Cleaning the Machine .................................................................................79

z

Executing Calibration ..................................................................................87

z

Adjusting Color Registration .......................................................................90

z

Printing a Report/List ..................................................................................93

z

Deleting a Private Charge Print Job with an Invalid User ID.......................94

z

Setting Restore Tool ...................................................................................95

3 Maintenance

Replacing Consumables

The machine is provided with the following consumables and periodic replacement parts.
We recommend the use of the following consumables as they are manufactured to meet
the specifications of the machine.

Maintenance

3

Type of Consumables/

Periodic Replacement Parts

Toner cartridge K (Black) CT201676 1 unit/box

Toner cartridge C (Cyan) CT201677 1 unit/box

Toner cartridge M (Magenta) CT201678 1 unit/box

Toner cartridge Y (Yellow) CT201679 1 unit/box

Drum cartridge K (Black) CT350895 1 unit/box

Drum cartridge C (Cyan) CT350896 1 unit/box

Drum cartridge M (Magenta) CT350897 1 unit/box

Drum cartridge Y (Yellow) CT350898 1 unit/box

Waste toner bottle CWAA0809 1 unit/box

Staple cartridge for AB1 CWAA0540 5,000 staples × 3 sets/box

Note • We recommend that you always keep spare consumables/periodic replacement parts

available.

Product

Code

Quantity/Box

WARNING

z

Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.

z

Never throw a toner cartridge into an open flame. Remaining toner in the cartridge
may catch fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox
representative for its disposal.

z

Never throw a waste toner container into an open flame. Toner may catch fire and
cause burn injuries or explosion.
If you have a used waste toner container no longer needed, contact your local Fuji
Xerox representative for its disposal.

54

Replacing Consumables

CAUTION

z

Keep drum cartridges and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.

z

When replacing drum cartridges and toner cartridges, be careful not to spill the
toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth
as well as inhalation.

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least
15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.

Handling consumables/periodic replacement parts

z

Do not store boxes of consumables/periodic replacement parts upright.

z

Do not unpack consumables/periodic replacement parts before use. Avoid storing
consumables/periodic replacement parts in the following locations:

- In high temperature and humid locations

- Near heat-generating devices

- Areas exposed to direct sunlight

- Dusty areas

z

When using consumables/periodic replacement parts, carefully read precautions for
use. Precautions for use are instructed on their bodies or packages, or a precaution
sheet is included in their packages.

z

We recommend always keeping spare consumables/periodic replacement parts in
stock.

z

When calling our Customer Support Center to order consumables/periodical
replacement parts, have the product codes ready.

z

The use of consumables/periodic replacement parts not recommended by Fuji Xerox
could impair machine quality and performance. Use only consumables/periodic
replacement parts recommended by Fuji Xerox.

Maintenance

3

Checking the status of consumables

You can check the status of consumables on the [Supplies] screen.

For information on consumables, refer to "Supplies" (P.115).

The following shows the reference section for each procedure.

Replacing Toner Cartridges ....................................................................................................... 56

Replacing Waste Toner Container ............................................................................................. 58

Replacing Drum Cartridges R1, R2, R3, or R4.......................................................................... 60

Replacing Staple Cartridge (for Finisher- AB1) ........................................................................ 65

Replacing Fusing Unit................................................................................................................ 66

Replacing Transfer Belt Unit ..................................................................................................... 68

Replacing Transfer Roller .......................................................................................................... 73

Replacing Separator Rollers....................................................................................................... 74

55

3 Maintenance

Replacing Toner Cartridges

The following messages are displayed on the touch screen depending on the amount
of toner remaining. Replace the toner cartridge according to the message.

Maintenance

3

Message

Please order a Yellow
Toner [Y] Cartridge.

Yellow Toner [Y] Cartridge
needs to be replaced soon.

Yellow Toner [Y] Cartridge
needs to be replaced. -

*1 The messages in the above table apply to Yellow Toner. "Yellow Toner [Y]" shown in the

messages vary depending on the color and number of the applicable toner.

*2 The remaining page yield for copy/print jobs is applicable when A4 paper is used. The value is an

estimate and varies depending on the conditions such as the content printed, dot coverage (area
coverage), paper size, paper type, copy/print density, output image type, and the machine operating
environment.

*1

Remaining Page yield

Black: Approx. 3,200 pages
Other than Black: Approx.
2,400 pages

Approx. 20 pages Replace the toner cartridge

*2

You do not need to replace the
Toner Cartridge immediately.
Order the Toner Cartridge
displayed on the screen.

with a new one.

The machine will stop. Replace
the toner cartridge with a new
one.

Solution

CAUTION

z

Keep drum cartridges and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.

z

When replacing drum cartridges and toner cartridges, be careful not to spill the
toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth
as well as inhalation.

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least
15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.

56

Important • To prevent electric shock, always turn off the machine and disconnect the power cable from

the grounded outlet before performing maintenance.

• When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying
paper on the floor beforehand.

• The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and
performance. Use only toner cartridges recommended by Fuji Xerox.

• When the remaining amount of toner is low, the machine may stop printing and display a
message. If this occurs, replace the toner cartridge to resume copying or printing.

• Replace toner cartridges while the machine is on.

• Copy or print density may decrease slightly after the message "Please order a XXX Toner

Cartridge" appears on the touch screen.

• If you replace a toner cartridge with a partially used toner cartridge, the number of pages that
you can copy or print after the message "Please order a XXX Toner Cartridge" is displayed
may differ significantly from the values described in the above table.

Replacing Consumables

1 Make sure that the <Data> indicator light is off and there are no jobs currently in

process.

2 Press the power switch to the [ ] position to

switch the power off.

3 Open the front cover.

4 Pull out the toner cartridge slowly, and slide

it out.

WARNING

Never throw a toner cartridge into an open
flame. Remaining toner in the cartridge
may catch fire and cause burn injuries or
explosion.
If you have a used toner cartridge no
longer needed, contact your local Fuji
Xerox representative for its disposal.

Important • Slide out the toner cartridge gently. Otherwise, toner may spill from the cartridge.

• Do not touch the shutter part as shown in the illustration. Toner can dirty and stain your

hands.

• Be careful not to spill toner when handling the toner cartridge.

Maintenance

3

5 Take the new toner cartridge of the same

color out of the box, and shake the cartridge
up and down and left and right for 5 to 6
times.

Important • Do not touch the shutter part as shown in

the illustration. Toner can dirty and stain
your hands.

• Be careful not to spill toner when handling
the toner cartridge.

57

Maintenance

3

3 Maintenance

6 Hold the cartridge with the arrow facing up,

and push the cartridge in slowly until it stops.

7 Close the front cover.

Note • If the front cover is not completely closed,

a message will appear and the machine
will remain paused.

Replacing Waste Toner Container

The waste toner container holds used toner. The following messages are displayed on
the touch screen according to the status of the waste toner container. Follow the
messages as necessary.

Message

Please order a Waste
Toner Container.

The Waste Toner
Container needs to be
replaced.

*1 The remaining page yield for copy/print jobs is applicable when A4 paper is used. The value is an

estimate and varies depending on the conditions such as the content printed, dot coverage (area
coverage), paper size, paper type, copy/print density, output image type, and machine operating
environment.

When replacing the waste toner container, clean the laser scanners located behind the
waste toner container by using the cleaning bar supplied with a new waste toner
container to prevent inconsistencies in density or color in copies and prints.

WARNING

z

Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.

z

Never throw a waste toner container into an open flame. Toner may catch fire and
cause burn injuries or explosion.
If you have a used waste toner container no longer needed, contact your local Fuji
Xerox representative for its disposal.

message is displayed

Approx. 2,500 pages Order the waste toner

Page yield after the

-

*1

container.

The machine will stop. Replace
the waste toner container with
a new one.

Solution

58

Replacing Consumables

Important • To prevent electric shock, always turn off the machine and disconnect the power cable from

the grounded outlet before performing maintenance.

• Do not touch the five gray-colored sponge parts on the back side of the waste toner
container. Otherwise, your hands may get dirty with toner.

• When replacing the waste toner container, toner may spill and soil the floor. We recommend
laying paper on the floor beforehand.

• The proper disposal of used waste toner containers is required. Return the old waste toner
container to our Customer Support Center.

• The use of waste toner containers not recommended by Fuji Xerox may degrade image
quality and performance. Use only waste toner containers recommended by Fuji Xerox.

1 Make sure that the machine is not operating,

and open the front cover.

Maintenance

2 Hook your finger under the waste toner

container handle.

3 Pull out the waste toner container slowly

while holding its left side with one hand.

Important • Be careful not to drop the waste toner

container while you are removing it.

Important • Do not touch the shutter part as shown in

the illustration. Toner can dirty and stain
your hands.

• Be careful not to spill toner when handling
the waste toner container.

3

WARNING

Never throw a waste toner container into
an open flame. Toner may catch fire and
cause burn injuries or explosion.
If you have a used waste toner container
no longer needed, contact your local Fuji
Xerox representative for its disposal.

59

Maintenance

3

3 Maintenance

4 While holding the left side of the waste toner

container, push the container in until it clicks.

5 Close the front cover.

Note • If the front cover is not completely closed,

a message will appear and the machine
will remain paused.

Replacing Drum Cartridges R1, R2, R3, or R4

The machine displays the following messages when a drum cartridge needs to be
replaced. When the message is displayed, contact our Customer Support Center.

Refer to this section and locate the position or the indicated drum cartridge (R1, R2,
R3, or R4), and replace the drum cartridge.

If you continue to copy or print without replacing the drum cartridge after the message
is displayed on the touch screen, the machine will stop after copying or printing the
number of pages shown in the following table.

Message Remaining Page yield Solution

Please order a Drum
Cartridge RX.

Drum Cartridge
needs to be replaced. -

Approx. 10,000 pages You do not need to

replace the Drum
Cartridge
immediately. Order
the Drum Cartridge
displayed on the
screen.

Replace the drum
cartridge with a new
one.

60

Replacing Consumables

CAUTION

z

Keep drum cartridges and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.

z

When replacing drum cartridges and toner cartridges, be careful not to spill the
toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth
as well as inhalation.

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least
15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.

Maintenance

Important • To protect the drum cartridges against bright light, close the inner cover within five minutes.

If the front cover remains open for more than five minutes, print quality may deteriorate.

• The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and
performance. Use only drum cartridges recommended by Fuji Xerox.

Note • To prevent electric shock, always turn off the machine and disconnect the power cable from

the grounded outlet before performing maintenance.

• Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent
lighting. Do not touch or scratch the surface of the drum. Doing so may result in
unsatisfactory printing.

• The remaining page yield is applicable when A4 paper is used. The value is an estimate and
varies depending on the conditions such as the paper size, the paper orientation, the
number of pages continuously print, and the machine operating environment.

• Images output from the machine may get dirty after the message "Please order a Drum
Cartridge XXX RX" appears on the touch screen.

1 Make sure that the <Data> indicator light is off and there are no jobs currently in

process.

2 Press the power switch to the [ ] position to

switch the power off.

3

3 Open the front cover.

61

3 Maintenance

Maintenance

4 Rotate the two lock levers of the inner cover

while pressing the cover with the other hand,
and then open the cover.

5 Grasp the handle of the drum cartridge

indicated in the message (R1, R2, R3, or R4)
and gently slide out the cartridge.

Important • When removing the drum cartridge, be

careful not to drop it on the floor.

Note • This section explains how to replace the

drum cartridge R1, as an example.

3

6 Hold the bottom of the drum cartridge as

shown in the illustration, and pull it out from
the machine.

Important • Do not touch the parts as shown in the

illustration. Toner can dirty and stain your
hands.

Note • Be careful not to spill toner when handling

the drum cartridge.

7 Take the new drum cartridge out of the box, and insert the used drum cartridge into

the supplied plastic bag and place it into the box.

Important • To protect the drum from overexposure to bright light, do not remove the orange protective

covering until you insert the cartridge in the machine.

• Do not place the new drum cartridge in an upright position.

Note • Be careful not to spill toner when handling the drum cartridge.

8 Pull out the two ribbons.

62

9 Push the drum cartridge straight in the

housing until it stops.

Note • Place the protective cover into the box.

10 Remove the orange protective covering of

the installed drum cartridge and discard it.

Replacing Consumables

Maintenance

3

11 Return the cover to the original position.

12 Rotate the two lock levers of the inner cover

while pressing the cover with the other hand
to secure the inner cover.

63

Maintenance

3

3 Maintenance

13 Remove the cleaning bar from the back of

the front cover.

14 Remove the cleaning pad by pinching the

amber gold tabs with your thumb and index
finger.

15 Take the new cleaning bar out of the plastic bag.

16 Attach the new cleaning pad to the cleaning

bar.

17 Insert the cleaning bar into one of the four

holes into the interior of the machine until it
clicks, and then pull it out as shown in the
illustration.

18 Repeat step 17 for the other three holes. One insertion is enough for each hole.

19 Return the cleaning bar to its original

position.

64

20 Close the front cover.

Note • If the front cover is not completely closed,

a message will appear and the machine
will remain paused.

Replacing Staple Cartridge (for Finisher- AB1)

When the optional Finisher-AB1 is installed and the staple cartridge needs to be
replaced, a message appears on the touch screen. When this message appears, load
a new staple case into the staple cartridge.

Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and

performance. Use only staple cartridges recommended by Fuji Xerox.

Replacing Consumables

Maintenance

1 Make sure that the machine is not operating,

and open the finisher front cover.

2 Take the staple cartridge out of the finisher.

3 After you take out the staple cartridge, check

inside of the finisher for any remaining
staples.

3

65

3 Maintenance

Maintenance

4 Pinch both sides of the empty staple case

with your fingers (1), and remove the staple
case from the cartridge (2).

5 Insert the front side of the new staple case

into the staple cartridge (1), and then push
the rear side into the cartridge (2).

3

6 Push the staple cartridge into the finisher

until it clicks into place.

7 Close the finisher front cover.

Note • If the front cover is not completely closed, a message will appear and the machine will

Replacing Fusing Unit

When the fusing unit is near or reaches the end of its life, the following messages are
displayed on the touch screen. Follow the messages.

Consumables need to be
ordered.
Press Machine Status
button and select the
Supplies tab for details.

remain paused.

Message Remaining Page Yield Solution

Approx. 20,000 pages Order the fusing unit.

66

Consumables need to be
replaced.
Press Machine Status
button and select the
Supplies tab for details.

Replace the fusing unit with a
new one.

-

Replacing Consumables

CAUTION

Fusing Safety
When removing the fusing unit, always switch off first and wait for 40 minutes until it
cools off.

Note • To prevent electric shock, always turn off the machine and disconnect the power cable from

the grounded outlet before performing maintenance.

• To avoid burns, do not replace the fusing unit immediately after printing. The fusing unit
becomes extremely hot during use.

1 Make sure that the <Data> indicator light is off and there are no jobs currently in

process.

2 Press the power switch to the [ ] position to

switch the power off and wait for 30 minutes
before removing the fusing unit.

3 Lift up the latch of the right hand cover to

open the cover.

Maintenance

3

4 Hold the fusing unit by the grips on both

sides, and remove the fusing unit from the
machine.

5 Take out a new fusing unit from the box.

67

3 Maintenance

6 Hold the new fusing unit by the grips on both sides, and then place the fusing unit onto

the machine.

Important • Hold the fusing unit with both hands so

that you do not drop it.

Maintenance

7 Close the right hand cover.

Note • When closing the right hand cover, put

• If the front cover is not completely closed,

3

8 Switch on the main power, and then switch on the power.

For information on how to switch on the power and the main power, refer to "2 Product Overview" >
"Power Source" in the User Guide.

Replacing Transfer Belt Unit

When the transfer belt unit is near or reaches the end of its life, the following messages
are displayed on the touch screen. Follow the messages.

Message Remaining Page Yield Solution

Consumables need to be
ordered.
Press Machine Status
button and select the
Supplies tab for details.

your hand near the handle as shown in
the illustration, and then push the cover
firmly to the machine.

a message will appear and the machine
will remain paused.

Approx. 30,000 pages Order the Transfer Belt Kit.

68

Consumables need to be
replaced.
Press Machine Status
button and select the
Supplies tab for details.

Note • To prevent electric shock, always turn off the machine and disconnect the power cable from

the grounded outlet before performing maintenance.

Important • Ensure nothing touches or scratches the surface (black-colored film) of the transfer belt unit.

Scratches, dirt, or oil from your hands on the film of the transfer belt unit may reduce print
quality.

• To protect the drum cartridges from overexposure to bright light, close the inner cover within
five minutes. If the front cover remains open for more than five minutes, print quality may
degrade.

-

Replace the Transfer Belt Kit
with a new one.

1 Make sure that the <Data> indicator light is off and there are no jobs currently in

process.

2 Press the power switch to the [ ] position to

switch the power off and wait for 30 minutes
before removing the transfer belt unit.

Replacing Consumables

Maintenance

3 Lift up the latch of the right hand cover to

open the cover.

4 Open the front cover.

5 Rotate the two lock levers of the inner cover

while pressing the cover with the other hand,
and then open the cover.

3

69

3 Maintenance

Maintenance

6 Hold the handle located at the front of the

transfer belt unit.

7 Pull out the handle of the transfer belt unit to

the front until it stops.

3

8 While holding the handles on both sides of

the transfer belt unit, remove the unit from
the machine.

Important • Do not touch any areas of the transfer belt

unit other than the handles.

9 Slide the blue tab back-and-forth five times

to clean the conductivity temperature depth
sensor.

Note • Be careful not to touch the fusing unit. It

can burn your fingers.

70

10 Unpack a new transfer belt unit and place

the unit on a level surface.

11 Remove the protective parts as shown in the

illustration.

Replacing Consumables

Maintenance

3

12 Hold and lift up the top handles of the

transfer belt unit.

Important • Do not hold the sides of the transfer belt

unit. It may degrade print quality.

13 Align the arrows on the transfer belt unit with

the arrows on the machine.

71

3 Maintenance

Maintenance

14 Slide the transfer belt unit into the machine

and stop when the visible line reaches the
machine.

15 Lower the handles.

3

16 Push the front of the transfer belt unit to

reinstall it in the machine until it stops.

17 Close the inner cover.

18 Rotate the two lock levers of the inner cover

while pressing the cover with the other hand
to secure the inner cover.

72

19 Close the front cover.

20 Close the right hand cover.

Note • When closing the right hand cover, put

your hand near the handle as shown in
the illustration, and then push the cover
firmly to the machine.

• If the front cover is not completely closed,
a message will appear and the machine
will remain paused.

Replacing Consumables

Maintenance

3

Replacing Transfer Roller

Note • To prevent electric shock, always turn off the machine and disconnect the power cable from

the grounded outlet before performing maintenance.

1 Make sure that the <Data> indicator light is off and there are no jobs currently in

process.

2 Press the power switch to the [ ] position to

switch the power off.

3 Lift up the latch of the right hand cover to

open the cover.

73

3 Maintenance

Maintenance

4 Unlock the two levers on the transfer roller

and lift up the roller to remove it.

5 Grasp the levers located on each sides of

the new transfer roller and align the arrows
on the transfer roller with the arrows inside
the machine.

3

6 Place the front of the transfer roller to until

the roller clicks into place.

7 Close the right hand cover.

Note • When closing the right hand cover, put

• If the front cover is not completely closed,

Replacing Separator Rollers

your hand near the handle as shown in
the illustration, and then push the cover
firmly to the machine.

a message will appear and the machine
will remain paused.

74

There are three separator rollers in the machine which need to be replaced periodically.
One is in the tray and the others are inside the machine. All the separator rollers are
replaced in the same way as described in this section.

Replacing the Separator Rollers in a tray

1 Pull the tray out of the machine.

Note • Remove all paper from the tray before

pulling the tray out of the machine.

2 Lift up the separator roller cover to the left

and hold it.

Replacing Consumables

Maintenance

3

3 Push the separator roller cartridge towards

the front of the machine, and then rotate the
separator roller cartridge to the right.

4 Lift up the rear end of the separator roller

cartridge first, and then pull out the front end
of the cartridge to remove the separator
roller cartridge.

5 Prepare a new separator roller.

6 Lift up the separator roller cover to the left

and hold it.

75

3 Maintenance

Maintenance

7 Slide the front axle, then the rear axle of the

separator roller cartridge into the holes of the
tray.

8 Turn the separator roller cartridge to the left

to fix it in place.

3

9 Release the separator roller cover to close it.

10 Load paper in the tray and replace the tray

into the machine.

Replacing the Separator Rollers Inside the Machine

1 Pull the tray out of the machine.

76

2 Rotate the separator roller slightly as you

slide the roller to the front.

Note • The roller is located approximately 165

mm (6.5 inches) inside the machine when
measured from the tray opening.

3 Hold the separator roller hook down with one

finger and pull the separator roller straight
out of the machine.

Replacing Consumables

Maintenance

3

4 Repeat steps 2 and 3 to remove the separator rollers.

5 Prepare two new separator rollers.

6 Align the slots of the new separator roller

with the ones on the shaft in the machine.

7 Slide the separator rollers back in place until

it clicks.

77

Maintenance

3

3 Maintenance

8 Replace the tray into the machine.

78

Cleaning the Machine

This section describes how to clean the machine such as the machine exterior,
document cover, document feeder, and document glass.

WARNING

When cleaning this product, use the designated cleaning materials exclusive to it.
Other cleaning materials may result in poor performance of the product. Never use
aerosol cleaners, or it may catch fire and cause explosion.

Cleaning the Machine

CAUTION

When cleaning this product, always switch off the power and then the main power
inside the body front cover, and unplug the product. Access to a live machine interior
may cause electric shock.

Cleaning the Exterior

The following describes how to clean the exterior of the machine.

Important • Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the

machine as they might discolor, deform, or crack covers.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying.

1 Wipe the exterior with a firmly wrung soft

cloth moistened with water.

Important • Do not use cleaning agents other than

water or neutral detergent.

Note • If you cannot remove the dirt easily,

gently wipe the machine with a soft cloth
moistened with a small amount of neutral
detergent.

2 Wipe off any excess water with a soft cloth.

Maintenance

3

Cleaning the Interior (Laser Scanners)

The following describes how to clean the interior (laser scanners or Raster Output
Scanner (ROS)) of the machine.

Normally, clean the laser scanners when you replace the drum cartridges or waste
toner container. However, if you have image quality problems such as white or colored
stripes appear on copied or printed outputs, clean the laser scanners.

Important • To prevent electric shock, always turn off the machine and disconnect the power cable from

the grounded outlet before performing maintenance.

• Clean the laser scanners periodically when you replace the drum cartridges or waste toner
container.

79

3 Maintenance

Maintenance

1 Make sure that the machine is not operating,

and open the front cover.

2 Remove the cleaning bar from the back side

of the front cover.

3

3 Clean each of the laser scanners once with

the bar. Insert the cleaning bar into each
slot until it clicks, and then slowly slide the
bar back out.

4 Return the cleaning bar to the back side of

the front cover.

5 Close the front cover.

Note • If the front cover is not completely closed,

a message will appear and the machine
will remain paused.

80

Cleaning the Machine

Cleaning the Conductivity Temperature Depth (CTD) Sensor

Note • To prevent electric shock, always turn off the machine and disconnect the power cable from

the grounded outlet before performing maintenance.

Important • Ensure that nothing touches or scratches the surface (black-colored film) of the transfer belt

unit. Scratches, dirt, or oil from your hands on the film of the transfer belt unit may
deteriorate print quality.

• To protect the drum cartridges from overexposure to bright light, close the inner cover within
five minutes. If the front cover remains open for more than five minutes, print quality may
degrade.

1 Make sure that the <Data> indicator light is off and there are no jobs currently in

process.

2 Press the power switch to the [ ] position to

switch the power off.

Maintenance

3

3 Lift up the latch of the right hand cover to

open the cover.

4 Open the front cover.

5 Rotate the two lock levers of the inner cover

while pressing the cover with the other hand,
and then open the cover.

81

3 Maintenance

Maintenance

6 Hold the handle located at the front of the

transfer belt unit.

7 Pull out the handle of the transfer belt unit to

the front until it stops.

3

8 While holding the handles on both sides of

the transfer belt unit, remove the unit from
the machine.

Important • Do not touch any areas of the transfer belt

unit other than the handles.

9 Slide the blue tab back-and-forth five times

to clean the conductivity temperature depth
sensor.

Note • Be careful not to touch the fusing unit. It

can burn your fingers.

82

10 Hold and lift up the top handles of the

transfer belt unit.

Note • Do not hold the sides of the transfer belt

unit. It may degrade print quality.

11 Align the arrows on the transfer belt unit with

the arrows on the machine.

Cleaning the Machine

Maintenance

12 Slide the transfer belt unit into the machine

and stop when the visible line reaches the
machine.

13 Lower the handles.

14 Push the front of the transfer belt unit to

reinstall it in the machine until it stops.

3

83

3 Maintenance

Maintenance

15 Close the inner cover.

16 Rotate the two lock levers of the inner cover

while pressing the cover with the other hand
to secure the inner cover.

3

17 Close the front cover.

18 Close the right hand cover.

Note • When closing the right hand cover, put

Cleaning the Touch Screen

This section describes how to clean the touch screen of the machine.

your hand near the handle as shown in
the illustration, and then push the cover
firmly to the machine.

• If the front cover is not completely closed,
a message will appear and the machine
will remain paused.

84

1 Wipe the LCD only with a soft cloth

moistened with neutral detergent or alcohol.

Important • Do not apply too much neutral detergent

or alcohol. Squeeze out excess moisture
before you wipe the LCD if the fluid drips.

• Do not use volatile solvent such as
benzene and paint thinner or insect killer.
Doing so might cause discolored,
deformed, or cracked parts.

• Wipe the panel softly, otherwise, the parts
might be damaged.

Cleaning the Document Cover and Document Glass

If the document cover and document glass become soiled, smudges may appear on
copies, faxes, or scanned documents and the machine may not properly detect
document sizes.

To ensure clean copies at all times, clean the document cover and the document glass
about once a month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint

or coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying, faxing, or scanning.

Cleaning the Machine

1 Wipe the document cover with a soft cloth

moistened with water to remove any dirt, and
then wipe it with a soft, dry cloth.

Important • Do not use cleaning agents other than

water or neutral detergent.

Note • If you cannot remove dirt easily, gently

wipe the document cover with a soft cloth
moistened with a small amount of neutral
detergent.

2 Wipe the document glass with a soft cloth

moistened with water to remove any dirt, and
then wipe it with a soft, dry cloth.

Important • Do not use cleaning agents other than

water or neutral detergent.

Note • If you cannot remove dirt easily, gently

wipe the document glass with a soft cloth
moistened with a small amount of neutral
detergent.

Cleaning the White Chute and Constant Velocity Transport Glass

If the white chute or constant velocity transport glass become soiled, smudges may
appear on copies, faxes, or scanned documents and the machine may not properly
detect document sizes.

To ensure clean copies at all times, clean the white chute and constant velocity
transport glass about once a month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint

or coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying, faxing, or scanning.

Maintenance

3

1 Wipe the white chute with a soft cloth

moistened with water to remove any dirt, and
then wipe it with a soft, dry cloth.

Important • Do not press the film with an excessive

force as it can be easily damaged.

• Do not use cleaning agents other than
water or neutral detergent.

Note • If you cannot remove dirt easily, gently

wipe the film with a soft cloth moistened
with a small amount of neutral detergent.

85

3 Maintenance

2 Wipe the constant velocity transport glass

with a soft cloth moistened with water to
remove any dirt, and then wipe it with a soft
dry cloth.

Important • Do not use cleaning agents other than

water or neutral detergent.

Note • If you cannot remove dirt easily, gently

wipe the glass with a soft cloth moistened
with a small amount of neutral detergent.

Cleaning the Document Feeder Rollers

Maintenance

3

If the document feeder rollers become soiled, smudges may appear on copies, faxes,
or scanned documents and paper jams may occur.

To ensure clean copies at all times, clean the document feeder roller about once a
month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint

or coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying, faxing, scanning, or printing.

1 Pull up the handle on the document feeder

top cover, and open the document feeder
top cover completely.

Note • When you fully open the cover, it enters a

fixed position. Open the cover gently.

2 While turning the rollers, wipe them with a

soft cloth moistened with water.

Important • Do not use cleaning agents other than

water or neutral detergent.

• Use a cloth firmly wrung to prevent water
drops from falling into the machine. If
water gets into the machine, it may cause
the machine to malfunction.

Note • If you cannot remove dirt easily, gently

wipe the rollers with a soft cloth
moistened with a small amount of neutral
detergent.

3 Close the document feeder left cover until it clicks into place, and confirm that there is

no space between the near or far side of the cover and the document feeder.

86

Executing Calibration

The machine can automatically calibrate colors when the reproducibility of density or
color in copies and prints deteriorates. The machine can adjust the gradation for each
screen type.

The following three types of screen are available.

z

Copy Job

Calibrates the screen for [Text], [Photo & Text], or [Map] of [Original Type].

z

Print Job 1

Executing Calibration

For PCL print drivers

- Calibrates the screen used for the functions ([Image Quality], [Image Adjustment
Mode], and [Image Types]) set in the [Color Options] tab.

- Calibrates the screen when [Auto Screening], [Fineness], or [Standard] is selected
for [Screen] in the [Advanced] tab.

For PostScript print drivers

- Calibrates the screen when [High Quality] or [High Resolution] of [Image Quality]
and [Auto Screening], [Fineness], or [Standard] of [Screen] in the [Color Options]
tab is selected.

- Calibrates the screen when [High Speed] of [Image Quality] and [Fineness] or
[Standard] of [Screen] in the [Color Options] tab is selected.

z

Print Job 2

For PCL print drivers

- Calibrates the screen when [Gradation] is selected for [Screen] in the [Advanced]
tab (except when [High Resolution] is selected for [Image Quality]).

- Calibrates the screen when [Print Page Mode] is selected in the [Advanced] tab
(except when [High Resolution] is selected for [Image Quality]).

For PostScript print drivers

- Calibrates the screen when [High Quality] or [High Resolution] of [Image Quality]
and [Gradation] of [Screen] in the [Color Options] tab is selected.

- Calibrates the screen when [High Speed] of [Image Quality] and [Auto Screening]
or [Gradation] of [Screen] in the [Color Options] tab is selected.

Note • We recommend executing auto calibration for all four screen types. When the adjustment for

one screen type is complete, specify the next screen type and repeat the procedure.

• If color is not calibrated despite the periodic execution of auto calibration, contact our
Customer Support Center.

• Confirm the settings of the following items under [Tools] > [Copy Service Settings] > [Copy
Defaults] in the System Administration mode before executing auto calibration:

- Lighten/Darken: Normal

- Contrast: Normal

- Sharpness: Normal

- Saturation: Normal

- Color Balance: 0, 0, 0

- Color Shift: Normal

Maintenance

3

• After finishing the auto calibration, change the settings of [Copy Defaults] if necessary. For
information on [Copy Defaults], refer to "Copy Defaults" (P.163).

• During auto calibration, the machine cannot receive print jobs and faxes.

The following describes how to perform calibration.

87

Maintenance

3

3 Maintenance

1 Select [Calibration] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

• You can also access [Calibration] under
[Tools] > [System Settings] > [Common
Service Settings] > [Image Quality
Adjustment] > [Calibration].

2 Select [Screen Type], [Paper Supply], and

[Target].

Note • The following describes calibration

procedures using Copy Job, as an
example.

• For Paper Supply, select the paper tray
on which A4 or 8.5 x 11" white paper
is loaded.

• For Target, select from [Copy & Print
Jobs], [Copy Jobs Only], [Print Jobs
Only], and [None].

3 Select [Start].

Note • The message "Outputting the Calibration

Chart... - Copy Job" appears and the
document for calibration (Calibration
Chart) is printed.

4 Align the magenta patch (squares printed at

the top and bottom of the Calibration Chart)
of the printed Calibration Chart against the
left side of the document glass, and load the
chart facing down on the document glass.

Note • Place the Calibration Chart on the

document glass.

5 Place at least five sheets of white paper on

the Calibration Chart to cover the Chart and
close the document cover.

Magenta

88

6 Select [Start].

The message "Calibration in progress. - Copy Job" appears and the machine
automatically calibrates the colors. It takes about 10 seconds to complete calibration.

A screen showing the result appears.

7 Select [Confirm].

8 To continue calibration for other screen types, repeat steps 2 to 7.

9 Select [Close] repeatedly until the [Tools] screen is displayed.

10 Select [Close].

11 Copy to confirm the image quality.

Note • During auto calibration, the machine cannot receive print jobs or faxes.

• After executing the calibration, you can manually perform horizontal color calibration. For

more information, refer to "Adjusting Color Registration" (P.90).

12 Select [Close].

Executing Calibration

Maintenance

3

89

3 Maintenance

Adjusting Color Registration

Allows you to calibrate the color registration automatically or manually.

Important • The color registration is automatically adjusted and usually without any user action.

However, if the misregistration becomes large during the next automatic adjustment from the
last adjustment, you can adjust the color registration using this feature.

Auto Color Registration

1

Press the <Log In/Out> button.

Maintenance

3

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

<Log In/Out> button

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System settings] > [Common Service

Settings] > [Maintenance].

90

5 Select [ ] to display the next screen.

6 Select [Adjust Color Registration].

7 Select [Auto Color Registration].

Adjusting Color Registration

Maintenance

3

8 Select [Start].

Side Color Registration

After executing the automatic color calibration, you can manually adjust the horizontal
colors for yellow, magenta, and cyan by entering values.

Note • Use Tray 5 and plain A4 size paper for this feature.

1 Repeat step 1 to 6 from the previous section.

2 Select [Side Color Registration].

3 Insert a A4 paper into Tray 5, and press [Sample Printout].

Note • An error occurs if any paper other than A4 paper is set to Tray 5.

91

3 Maintenance

Maintenance

3

4 Find the values of the straightest lines from

the LY (left) and RY (right) patterns for
yellow.

5 Select [Yellow] and enter the values that you

found in the color registration chart to make
adjustments.

(LEFT)

Yellow Yellow

Cyan

(Lead Edge)

Magenta

(RIGHT)

Cyan

6 Repeat steps 3 to 5 for [Magenta] and [Cyan].

7 Press [Adjust].

92

Printing a Report/List

You can print a report/list to check the settings and communication status.
This section describes how to print a report/ list.

Note • When the <Data> indicator is not lit, you cannot print the Stored Documents List.

For information on the types of report/list, refer to "Print Reports" (P.101).

1 Press the <Machine Status> button.

Printing a Report/List

Maintenance

<Machine Status> button

2 Select [Print Reports].

Note • If [Print Reports Button] under [Reports] is

set to [Disabled], the [Print Reports]
button appears only when the [Tools]
button is displayed on the [Services
Home] screen. For more information on
Reports, refer to "Reports" (P.148).

• If you want to print [Billing Data List] or
[Auditron Report (Fax Jobs)], insert a card
to the machine before instructing print.

3 Select the service that you want a report or

list for.

4 Select a report or list to print, and then press the <Start> button.

3

93

3 Maintenance

Deleting a Private Charge Print Job with an Invalid User ID

When the Private Charge Print feature is used, all the print jobs with a User ID,
regardless of its validity, are stored with the Private Charge Print feature. The system
administrator can set the expiration date and can set up the machine to delete the
expired jobs automatically, or manually delete them.

This section describes how to delete documents with an invalid User ID stored with the
Private Charge Print feature.

For more information on how to set the period of time save jobs, refer to "Stored File Settings" (P.223).

1 Press the <Log In/Out> button.

Maintenance

3

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Press the <Job Status> button.
4 Select the [Secure Print Jobs & More] tab.

5 Select [Private Charge Print].

6 Select the User ID to delete, and then select [Job List].

94

7 Select the job to delete, and then select [Delete].

Setting Restore Tool

Setting Restore Tool backs up the settings data of the machine to a network-connected
computer to prevent the loss of data resulting from the malfunction of the machine's
hard disk.

The feature is designed to restore data to the machine after the hard disk is replaced.

For more information on Setting Restore Tool, contact our Customer Support Center.

Note • You can back up the setting data of the machine when the hard disk and the Ethernet

interface are installed on the machine.

Setting Restore Tool

The following data can be backed up on the computer:

z

Address Book

z

Folder (except for document files)

z

User account list

z

Job Flow

z

Stored Programming

z

Job log

z

Error log

z

Auditron log

z

Other information such as user setting data

Users cannot replace the hard disk by themselves. When replacing the hard disk,
contact our Customer Support Center.

Maintenance

3

95

4 Machine Status

This chapter describes the features for checking the machine status.

z

Overview of Machine Status ....................................................................... 98

z

Machine Information ...................................................................................99

z

Faults ........................................................................................................ 114

z

Supplies .................................................................................................... 115

z

Billing Information .....................................................................................116

4 Machine Status

Overview of Machine Status

You can check machine status and the number of printed pages on the screen. You
can also print various reports/lists to check the job history, settings and registered
information.

1 Press the <Machine Status> button.

Machine Status

You can check the following information on the [Machine Status] screen:

<Machine Status> button

4

Machine Information

You can check the machine configuration, paper tray status, and hard disk overwriting
status. You can also change or set print modes, and check the number of pages printed
per meter or per user. You also can print various reports/lists to check the job history,
settings and registered information.

Note • To perform the Overwrite Hard Disk feature, an optional component is required. For more

information, contact our Customer Support Center.

For more information, refer to "Machine Information" (P.99).

Faults

You can check the information on errors that occurred on the machine.

For more information, refer to "Faults" (P.114).

Supplies

You can check the status of consumables.

For more information, refer to "Supplies" (P.115).

Billing Information

You can check the number of pages printed by meter (meters 1 to 4).

For more information, refer to "Billing Information" (P.116).

98

Machine Information

On the [Machine Information] screen, you can check the machine configuration and
paper tray status, print various reports/lists, and change and set print mode settings.

The following shows the reference section for each item.

General Information ................................................................................................................... 99

Paper Tray Status ..................................................................................................................... 101

Print Reports............................................................................................................................. 101

Automatically Printed Reports/Lists........................................................................................ 109

Overwrite Hard Disk ................................................................................................................ 110

Print Mode................................................................................................................................ 110

Fax Receiving Mode ................................................................................................................ 113

1 Press the <Machine Status> button.

2 On the [Machine Information] screen

displayed, you can check the machine
status.

Machine Information

Machine Status

General Information

On the [General Information] screen, you can check the serial number of the machine,
machine configuration, and software version.

1 Check the general information.

Website

Tells you whom to contact when making inquiries about maintenance and operation.

Machine Serial Number

Indicates the serial number of the machine.

Current System Software

Indicates the current system software.

IP Address

Indicates the IP address of the machine.

4

Machine Configuration

Displays the [Machine Configuration] screen.

For more information, refer to "[Machine Configuration] Screen" (P.100).

Software Version

Displays the [Software Version] screen.

For more information, refer to "[Software Version] Screen" (P.100).

99

4 Machine Status

[Machine Configuration] Screen

You can check the machine configuration.

1 Select [Machine Configuration].

2 Check the machine configuration on the

screen displayed.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

Machine Status

4

On the [Machine Configuration] screen, you can check the following items:

z

z

z

z

z

z

z

z

*1 XPS stands for XML Paper Specification.

[Software Version] Screen

You can check the software version.

1 Select [Software Version].

2 Check the software versions.

Configuration Code

Document Feeder

Paper Tray

Offset Stacking Module

Output Device

Duplex Module

Hard Disk

Page Memory Size

z

System Memory Size

z

PCL 6 / 5e

z

KS

z

KSSM

z

KS5895

z

PostScript 3

z

HP-GL/2

z

ESC/P

z

TIFF/JPEG

z

PDF

*1

z

XPS

z

DocuWorks

z

USB

z

Fax Kit 2

z

Fax Main Board

z

Gigabit Ethernet Board

100

On the [Software Version] screen, you can check the following items:

z

Controller ROM

z

IOT ROM

z

Finisher AB ROM

z

ADF ROM

z

Fax ROM

z

Boot ROM

z

SJFI

z

SSMI