Xerox ApeosPort-IV C2275, ApeosPort-IV C3373, ApeosPort-IV C3375, ApeosPort-IV C4475, ApeosPort-IV C5575 Administrator Guide

ApeosPort-IV C5575

DocuCentre-IV C5575
ApeosPort-IV C4475
ApeosPort-IV C3375
ApeosPort-IV C3373
ApeosPort-IV C2275

DocuCentre-IV C4475

DocuCentre-IV C3375

DocuCentre-IV C3373

Administrator Guide

Microsoft, Windows, Windows NT, Windows Server, Windows Vista, Internet Explorer, and Microsoft
Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

NetWare is a registered trademark of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

EtherTalk, Macintosh, and Mac OS are trademarks of Apple, Inc..

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries.

Unicode is a registered trademark of Unicode, Inc..

All product/brand names are trademarks or registered trademarks of the respective holders.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License.

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, Smart WelcomEyes, ApeosWare,
CentreWare, and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji
Xerox Co., Ltd.

DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents.................................................................................................................................................3

1 Before Using the Machine...................................................................................................................15

Preface ...................................................................................................................................................................16

Types of Manuals...............................................................................................................................................17

Using This Guide................................................................................................................................................18

Organization of This Guide......................................................................................................................18

Conventions................................................................................................................................................... 19

Interface Cables.................................................................................................................................................21

Using the USB Interface...........................................................................................................................21

Using the Ethernet Interface..................................................................................................................22

Energy Saver Mode...........................................................................................................................................23

Changing the Interval for Entering Energy Saver Mode.............................................................24

Completely Disabling Smart WelcomEyes ........................................................................................26

Customizing the Control Panel.....................................................................................................................27

Changing the Screen Default .................................................................................................................27

Setting the Screen After Auto Clear..................................................................................................... 28

Customizing the Button Layout.............................................................................................................29

Assigning Services to the Custom Buttons........................................................................................33

Adjusting Screen Brightness....................................................................................................................35

Changing the Feature Screen.................................................................................................................35

Table of Contents

Entering Text....................................................................................................................................................... 36

2 Paper and Other Media ........................................................................................................................37

Paper Types.......................................................................................................................................................... 38

Loadable Quantity and Weight for Supported Paper...................................................................38

Supported Paper Type...............................................................................................................................39

Loading Paper .....................................................................................................................................................50

Loading Paper in Trays 1 to 4.................................................................................................................50

Loading Paper in Tray 3 (When Tandem Tray Module is Installed).......................................51

Loading Paper in Tray 4 (When Tandem Tray Module is Installed).......................................52

Loading Paper in Tray 5............................................................................................................................52

Loading Paper in Tray 6 (HCF B1) ........................................................................................................53

Changing the Paper Size.................................................................................................................................55

Changing the Paper Size for Trays 1 to 4.......................................................................................... 55

Changing the Paper Size for Tray 3 (When Tandem Tray Module is Installed)................56

Changing the Paper Size for Tray 4 (When Tandem Tray Module is Installed)................57

Changing the Paper Size for Tray 6 (HCF B1)..................................................................................58

Changing the Paper Settings........................................................................................................................60

3 Maintenance ............................................................................................................................................63

Replacing Consumables..................................................................................................................................64

Replacing Toner Cartridges .....................................................................................................................66

Replacing Waste Toner Container (R5).............................................................................................. 68

3

Replacing Drum Cartridges R1, R2, R3, or R4

(for Customers Having a Spot Maintenance Contract)............................................................... 71

Replacing Staple Cartridge (for Finisher-A1) ................................................................................... 75

Replacing Staple Cartridge (for Finisher-B1) ................................................................................... 76

Replacing Staple Cartridge (for Finisher-C1 or Finisher-C1 with Booklet Maker) ............. 78

Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1).................................... 79

Replacing Staple Cartridge (for Finisher-C1 with Booklet Maker)........................................... 80

Emptying the Hole Punch Waste Container (for Finisher-B1)................................................... 82

Emptying the Hole Punch Waste Container

(for Finisher-C1 or Finisher-C1 with Booklet Maker) .....................................................................83

Replacing Stamp (for Duplex Automatic Document Feeder B1-C) ........................................ 84

Replacing Stamp (for Duplex Automatic Document Feeder B1-PC)......................................85

Cleaning the Machine...................................................................................................................................... 87

Cleaning the Exterior................................................................................................................................. 87

Cleaning the Interior (LED Printheads)..............................................................................................87

Cleaning the Touch Screen ..................................................................................................................... 89

Cleaning Document Cover and Document Glass

(for Duplex Automatic Document Feeder B1-C) ............................................................................ 89

Cleaning Document Cover and Document Glass

(for Duplex Automatic Document Feeder B1-PC).......................................................................... 90

Cleaning Film and Constant Velocity Transport Glass

(for Duplex Automatic Document Feeder B1-C) ............................................................................ 91

Cleaning Film and Constant Velocity Transport Glass

(for Duplex Automatic Document Feeder B1-PC).......................................................................... 91

Cleaning Document Feeder Rollers...................................................................................................... 93

Executing Calibration....................................................................................................................................... 94

Executing 2 Sided Color Scanning Calibration ...................................................................................... 98

Printing a Report/List .....................................................................................................................................100

Deleting a Private Charge Print Job with an Invalid User ID.........................................................101

Setting Restore Tool.......................................................................................................................................102

4 Machine Status.....................................................................................................................................103

Overview of Machine Status .......................................................................................................................104

Machine Information ....................................................................................................................................105

General Information................................................................................................................................105

Paper Tray Status......................................................................................................................................106

Print Reports................................................................................................................................................106

Automatically Printed Reports/Lists ..................................................................................................115

Overwrite Hard Disk..................................................................................................................................116

Print Mode....................................................................................................................................................116

Fax Receiving Mode.................................................................................................................................119

Faults....................................................................................................................................................................120

Supplies................................................................................................................................................................121

Billing Information..........................................................................................................................................122

Billing Information...................................................................................................................................122

User Account Billing Information.......................................................................................................123

4

Table of Contents

5 Tools......................................................................................................................................................... 125

System Settings Procedure......................................................................................................................... 126

Step 1 Entering System Administration Mode............................................................................. 126

Step 2 Entering the System Administrator User ID and Passcode....................................... 126

Step 3 Selecting [Tools] ......................................................................................................................... 127

Step 4 Selecting a Setting Item on the [Tools] Screen ............................................................. 127

Step 5 Setting a Feature........................................................................................................................ 129

Step 6 Exiting System Administration Mode ................................................................................ 129

Tools Menu List................................................................................................................................................ 130

Common Service Settings............................................................................................................................ 144

Machine Clock/Timers ............................................................................................................................ 144

Energy Saver Settings............................................................................................................................. 147

Audio Tones................................................................................................................................................ 148

Screen/Button Settings .......................................................................................................................... 149

Paper Tray Settings ................................................................................................................................. 152

Image Quality Adjustment................................................................................................................... 156

Reports..........................................................................................................................................................158

Maintenance .............................................................................................................................................. 159

Watermark .................................................................................................................................................. 161

Secure Watermark.................................................................................................................................... 163

Force Annotation...................................................................................................................................... 166

Print Universal Unique ID (ApeosPort Series Models Only) .................................................... 167

Image Log Control (ApeosPort Series Models Only).................................................................. 168

Notify Job Completion by E-mail ....................................................................................................... 170

Other Settings............................................................................................................................................ 170

Copy Service Settings.................................................................................................................................... 186

Copy Tab - Features Allocation........................................................................................................... 186

Preset Buttons............................................................................................................................................187

Copy Defaults ............................................................................................................................................ 187

Copy Control............................................................................................................................................... 192

Original Size Defaults.............................................................................................................................. 194

Reduce/Enlarge Presets.......................................................................................................................... 195

Custom Colors............................................................................................................................................ 195

Annotations - Create Comments ....................................................................................................... 195

Connectivity & Network Setup..................................................................................................................196

Port Settings............................................................................................................................................... 196

Protocol Settings....................................................................................................................................... 201

Machine's E-mail Address/Host Name ............................................................................................ 204

Proxy Server Settings (ApeosPort Series Models Only) .............................................................205

EP Proxy Server Setup............................................................................................................................. 206

SIP Settings................................................................................................................................................. 207

T.38 Settings............................................................................................................................................... 210

Outgoing/Incoming E-mail Settings.................................................................................................210

Remote Authentication/Directory Service...................................................................................... 212

Security Settings....................................................................................................................................... 217

Other Settings............................................................................................................................................ 222

Print Service Settings..................................................................................................................................... 223

Allocate Memory....................................................................................................................................... 223

5

Delete Form.................................................................................................................................................225

Other Settings.............................................................................................................................................225

Scan Service Settings .....................................................................................................................................230

Screen Defaults..........................................................................................................................................230

Scan Defaults..............................................................................................................................................231

Scan to PC Defaults..................................................................................................................................233

Original Size Defaults..............................................................................................................................234

Output Size Defaults................................................................................................................................234

Reduce/Enlarge Presets ..........................................................................................................................235

Other Settings.............................................................................................................................................235

Fax Service Settings........................................................................................................................................238

Screen Defaults..........................................................................................................................................238

Fax Defaults ................................................................................................................................................239

Fax Control...................................................................................................................................................240

Fax Received Options ..............................................................................................................................245

Reduce/Enlarge Presets ..........................................................................................................................246

Original Size Defaults..............................................................................................................................246

Local Terminal Information..................................................................................................................246

Internet Fax Control.................................................................................................................................248

E-mail/Internet Fax Service Settings .......................................................................................................251

E-mail Control.............................................................................................................................................251

Address Book Settings ...................................................................................................................................254

Folder Service Settings ..................................................................................................................................255

Job Flow Service Settings (ApeosPort Series Models Only)............................................................256

Media Print Service Settings .......................................................................................................................257

Stored File Settings.........................................................................................................................................258

Web Applications Service Setup (ApeosPort Series Models Only)...............................................260

Server Certificate Verification Settings............................................................................................260

Server Setup ................................................................................................................................................262

Other Settings.............................................................................................................................................263

Web Browser Setup.........................................................................................................................................264

Setup.....................................................................................................................................................................266

Create Folder...............................................................................................................................................266

Stored Programming................................................................................................................................268

Create Job Flow Sheet.............................................................................................................................268

Create Job Flow Sheet Keyword..........................................................................................................277

Add Address Book Entry.........................................................................................................................277

Create Fax Group Recipients................................................................................................................284

Add Fax Comment....................................................................................................................................285

Paper Tray Attributes ..............................................................................................................................285

Accounting .........................................................................................................................................................286

Create/View User Accounts...................................................................................................................286

View Accounts ............................................................................................................................................289

Reset User Accounts.................................................................................................................................290

System Administrator's Meter (Copy Jobs)....................................................................................291

Accounting Type........................................................................................................................................291

6

Table of Contents

Accounting Login Screen Settings..................................................................................................... 292

Fax Billing Data ......................................................................................................................................... 293

Accounting/Billing Device Settings ................................................................................................... 293

Authentication/Security Settings.............................................................................................................296

System Administrator Settings ...........................................................................................................296

Authentication........................................................................................................................................... 297

Allow User to Disable Active Settings............................................................................................... 305

Job Status Default.................................................................................................................................... 305

Overwrite Hard Disk................................................................................................................................. 306

6 CentreWare Internet Services Settings....................................................................................... 309

Installation of CentreWare Internet Services..................................................................................... 310

Preparations................................................................................................................................................ 310

Configuration on the Machine............................................................................................................ 311

Starting CentreWare Internet Services.................................................................................................. 312

Configuring Machine Settings Using CentreWare Internet Services......................................... 313

7 Printer Environment Settings.......................................................................................................... 317

Print Overview..................................................................................................................................................318

Installation When Using USB Port........................................................................................................... 321

Step 1 Preparations ................................................................................................................................. 321

Step 2 Configuration on the Machine ............................................................................................. 321

Step 3 Configuration on the Computer........................................................................................... 322

CentreWare Internet Services Setting Items................................................................................ 322

Installation When Using TCP/IP (LPD/Port 9100)............................................................................. 323

Step 1 Preparations ................................................................................................................................. 323

Step 2 Configuration on the Machine ............................................................................................. 323

Step 3 Configuration on the Computer........................................................................................... 324

CentreWare Internet Services Setting Items................................................................................ 324

Installation When Using NetWare .......................................................................................................... 326

Step 1 Preparations ................................................................................................................................. 326

Step 2 Configuration on the Machine ............................................................................................. 326

Step 3 Configuration on the Computer........................................................................................... 327

CentreWare Internet Services Setting Items................................................................................ 328

Installation When Using Microsoft Network (SMB)......................................................................... 329

Step 1 Preparations ................................................................................................................................. 329

Step 2 Configuration on the Machine ............................................................................................. 329

Step 3 Configuration on the Computer........................................................................................... 330

CentreWare Internet Services Setting Items................................................................................ 330

Installation When Using Internet Printing Protocol (IPP).............................................................. 331

Step 1 Preparations ................................................................................................................................. 331

Step 2 Configuration on the Machine ............................................................................................. 331

Step 3 Configuration on the Computer........................................................................................... 332

CentreWare Internet Services Setting Items................................................................................ 332

Installation When Using EtherTalk ......................................................................................................... 333

Step 1 Preparations ................................................................................................................................. 333

Step 2 Configuration on the Machine ............................................................................................333

7

Step 3 Configuration on the Computer ...........................................................................................334

CentreWare Internet Services Setting Items.................................................................................334

8 E-mail Environment Settings............................................................................................................335

E-mail Overview................................................................................................................................................336

Preparations.......................................................................................................................................................337

Installation Procedures .................................................................................................................................339

Step 1 Enabling Port and Setting up TCP/IP..................................................................................339

Step 2 Configuring E-mail Environment ..........................................................................................340

CentreWare Internet Services Setting Items.................................................................................341

9 Scanner Environment Settings........................................................................................................343

Scan Service Overview ...................................................................................................................................344

Configuration of Store to Folder ...............................................................................................................346

Step 1 Enabling Port and Setting up TCP/IP..................................................................................346

Step 2 Registering a Folder...................................................................................................................347

Step 3 Configuring a Computer..........................................................................................................347

Configuration of Scan to PC .......................................................................................................................348

Step 1 Preparations..................................................................................................................................348

Step 2 Enabling Port and Setting up TCP/IP..................................................................................349

Step 3 Configuration on the Computer ...........................................................................................350

Configuration of Store to USB...................................................................................................................351

Step 1 Available USB Memory Devices ............................................................................................351

Step 2 CentreWare Internet Services Setting Items...................................................................351

Configuration of Network Scanning (Job Template Scanning)....................................................352

Step 1 Preparations..................................................................................................................................352

Step 2 Enabling Ports and Setting up TCP/IP................................................................................352

Step 3 Configuring the SNMP Port.....................................................................................................353

Step 4 Configuration on the Computer ...........................................................................................353

Configuration of Scan to Home (ApeosPort Series Models Only)................................................354

Step 1 Preparations..................................................................................................................................354

Step 2 Enabling SMB Port and Setting up TCP/IP .......................................................................354

Step 3 Configuring Remote Authentication...................................................................................355

Step 4 Configuring Scan to Home......................................................................................................356

Step 5 Configuration on the Computer ...........................................................................................357

Configuration of Job Flow Sheets.............................................................................................................358

Step 1 Enabling Ports and Setting up TCP/IP................................................................................358

Step 2 Configuring the SNMP Port.....................................................................................................359

Step 3 Configuration on the Computer ...........................................................................................359

Configuration of Store & Send Link .........................................................................................................360

Step 1 Configuring E-mail......................................................................................................................360

Step 2 Enabling Authentication ..........................................................................................................360

Step 3 Other Settings ..............................................................................................................................360

Step 4 CentreWare Internet Services Setting Items...................................................................361

Configuration of Store to WSD..................................................................................................................362

Step 1 Preparations..................................................................................................................................362

Step 2 Enabling Port ................................................................................................................................362

8

Table of Contents

Step 3 Confirmation on the Computer............................................................................................ 363

10 Using IP Fax (SIP) ............................................................................................................................... 365

IP Fax (SIP) Overview.................................................................................................................................... 366

Preparations...................................................................................................................................................... 367

System Requirements for the Machine ........................................................................................... 367

Settings by System Configuration..................................................................................................... 367

Installation Procedures................................................................................................................................. 368

Step 1 Enabling Port and Setting up TCP/IP ................................................................................. 368

Step 2 Configuring the SIP User Name...........................................................................................369

Step 3 Configuring Fax Environment............................................................................................... 369

Step 4 Configuring the SIP Server..................................................................................................... 370

Step 5 Registering the VoIP Gateway.............................................................................................. 371

11 Using the Internet Fax Service....................................................................................................... 373

Internet Fax Overview ................................................................................................................................. 374

Preparations...................................................................................................................................................... 374

System Requirements for the Machine ........................................................................................... 374

E-Mail Environment................................................................................................................................. 375

Installation Procedures................................................................................................................................. 376

Step 1 Enabling Port and Setting up TCP/IP ................................................................................. 376

Step 2 Configuring E-mail Environment.......................................................................................... 377

Step 3 Testing the Internet Fax.......................................................................................................... 378

12 Using the Server Fax Service........................................................................................................... 379

Server Fax Overview ...................................................................................................................................... 380

Preparations...................................................................................................................................................... 380

System Requirements for the Machine ........................................................................................... 380

Installation Procedure................................................................................................................................... 381

Installation Overview..............................................................................................................................381

Step 1 Fax Settings.................................................................................................................................. 381

Step 2 Setting the Server Fax Feature ............................................................................................. 382

13 Encryption and Digital Signature Settings................................................................................. 385

Encryption and Digital Signature Overview.........................................................................................386

Types of Certificate................................................................................................................................. 386

Encryption Features for Communication........................................................................................ 386

Encryption and Digital-Signature Features for Scan Files....................................................... 387

Configuration of HTTP Communications Encryption ...................................................................... 388

Installation Overview..............................................................................................................................388

Step1 Configuration on the Machine............................................................................................... 388

Step2 Configuration on the Computer............................................................................................ 389

Configuration of Encryption using IPSec.............................................................................................. 390

Installation Overview..............................................................................................................................390

Step1 Import and Configuration of a Certificate .......................................................................390

Step2 Configuration on the Machine (Configuration of IPSec)............................................ 391

Step3 Configuration on the Computer............................................................................................ 392

Configuration of E-mail Encryption/Digital Signature..................................................................... 393

9

Installation Overview...............................................................................................................................393

Step1 Configuration on the Machine ...............................................................................................393

Step2 Configuration on Sender and Recipient .............................................................................395

Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only).............397

Installation Overview...............................................................................................................................397

Step1 Configuration on the Machine ...............................................................................................398

Step2 Configuration on the Computer.............................................................................................399

14 Authentication and Accounting Features...................................................................................401

Overview of Authentication and Accounting Feature......................................................................402

Overview of Authentication Feature.................................................................................................402

Overview of Accounting Feature.........................................................................................................403

Authentication..................................................................................................................................................404

User Types Managed by Authentication Feature........................................................................404

User Roles and Authorization Groups ...............................................................................................404

Types of Authentication.........................................................................................................................406

Types of Account Administration.......................................................................................................407

Authentication and Accounting Relationship ...............................................................................408

Services Controlled by Authentication....................................................................................................409

Overview .......................................................................................................................................................409

Services Restricted by User ID Authentication..............................................................................409

Services Restricted by the Combined Use of Smart Card Authentication and

User ID Authentication...........................................................................................................................412

Authentication for Job Flow Sheets and Folders................................................................................415

Overview .......................................................................................................................................................415

When the Authentication Feature is Disabled..............................................................................417

When the Authentication Feature is Enabled ...............................................................................420

Jobs Manageable by Account Administration.....................................................................................424

Configuration for Authentication.............................................................................................................427

Installation Overview...............................................................................................................................427

Enabling Authentication ........................................................................................................................427

Changing the Default Authorization Group Settings.................................................................430

Creating an Authorization Group .......................................................................................................430

Configuration for IC Card Reader (Optional).......................................................................................432

Step 1 Preparations..................................................................................................................................432

Step 2 Logout Method Using the Smart Card...............................................................................432

Step 3 Registering Smart Card Information..................................................................................433

Configuration for Account Administration ...........................................................................................434

Step 1 Selecting an Accounting Type...............................................................................................434

Step 2 Registering User Information ................................................................................................434

User Authentication Operations................................................................................................................436

Authenticating Login Users...................................................................................................................436

Changing Passcode ..................................................................................................................................437

10

15 Problem Solving....................................................................................................................................439

Troubleshooting...............................................................................................................................................440

Machine Trouble..............................................................................................................................................441

Table of Contents

Image Quality Trouble .................................................................................................................................446

Trouble during Copying................................................................................................................................452

Unable to Copy.......................................................................................................................................... 452

The Copy Result is Not What was Expected..................................................................................453

Trouble during Printing................................................................................................................................. 456

Unable to Print ..........................................................................................................................................456

The Print Result is Not What was Expected................................................................................... 457

Trouble during Faxing...................................................................................................................................459

Sending Problems..................................................................................................................................... 459

Receiving Problems.................................................................................................................................. 463

Trouble during Scanning..............................................................................................................................467

Unable to Scan with the Machine ..................................................................................................... 467

Unable to Import Scanned Documents to the Computer ....................................................... 468

Unable to Send a Scanned Document over the Network (FTP/SMB) ................................. 469

Unable to Send E-mail............................................................................................................................ 470

The Image is not What was Expected ............................................................................................. 470

Network-related Problems...........................................................................................................................472

When using SMB....................................................................................................................................... 472

When using NetWare.............................................................................................................................. 474

When using TCP/IP.................................................................................................................................. 478

When using EtherTalk............................................................................................................................. 479

CentreWare Internet Services Problems ......................................................................................... 480

E-mail Features Problems...................................................................................................................... 481

Internet/Intranet Connection Problems.........................................................................................482

IPv4 and IPv6 Connection Problems ................................................................................................ 483

Media Print - Text Trouble........................................................................................................................... 486

Media Print - Photos Trouble...................................................................................................................... 487

Error Code .......................................................................................................................................................... 488

Other Errors................................................................................................................................................. 571

Paper Jams ........................................................................................................................................................ 572

Paper Jams in Top Left Cover A.......................................................................................................... 573

Paper Jams in Bottom Left Cover C ..................................................................................................574

Paper Jams in Top Left Cover D.......................................................................................................... 575

Paper Jams in Trays 1 to 4....................................................................................................................576

Paper Jams in Tray 3 (When Tandem Tray Module is Installed).......................................... 576

Paper Jams in Tray 4 (When Tandem Tray Module is Installed).......................................... 577

Paper Jams in Tray 5...............................................................................................................................577

Paper Jams in Tray 6 (HCF B1) ...........................................................................................................578

Paper Jams in Duplex Module B......................................................................................................... 580

Paper Jams in Finisher-A1..................................................................................................................... 580

Paper Jams in Finisher-B1..................................................................................................................... 581

Paper Jams in Finisher-C1 / Finisher-C1 with Booklet Maker.................................................. 582

Document Jams............................................................................................................................................... 591

Duplex Automatic Document Feeder B1-C (optional) ..............................................................591

Duplex Automatic Document Feeder B1-PC (optional)............................................................ 593

Stapler Faults.................................................................................................................................................... 595

Staple Jams in Staple Cartridge (For Finisher-A1) ...................................................................... 595

11

Staple Jams in Staple Cartridge (For Finisher-B1) .......................................................................597

Staple Jams in Staple Cartridge (For Finisher-C1 or Finisher-C1

with Booklet Maker).................................................................................................................................599

Staple Jams in Booklet Staple Cartridge (For Finisher-C1 with Booklet Maker)..............600

16 Appendix .................................................................................................................................................603

Specifications....................................................................................................................................................604

Printable Area ...................................................................................................................................................624

Standard Printable Area.........................................................................................................................624

Extended Printable Area.........................................................................................................................624

Internal Fonts....................................................................................................................................................625

Optional Components ...................................................................................................................................627

ESC/P-K Emulation ..........................................................................................................................................630

Emulation.....................................................................................................................................................630

Fonts...............................................................................................................................................................631

Output Feature...........................................................................................................................................631

ESC/P-K Emulation Print Features ......................................................................................................632

ESC/P-K Emulation Settings..................................................................................................................632

Magnification Table.................................................................................................................................639

Paper Size and Number of Printable Characters..........................................................................643

PDF Direct Print................................................................................................................................................645

PDF Direct Print Settings........................................................................................................................645

DocuWorks Direct Print .................................................................................................................................647

DocuWorks Direct Print Settings.........................................................................................................647

PCL Emulation...................................................................................................................................................649

Emulation.....................................................................................................................................................649

Fonts...............................................................................................................................................................650

Output Feature...........................................................................................................................................651

PCL Emulation Settings...........................................................................................................................651

HP-GL2 Emulation...........................................................................................................................................656

Emulation.....................................................................................................................................................656

Fonts...............................................................................................................................................................656

Output Feature...........................................................................................................................................657

Factory Default Settings ........................................................................................................................657

HP-GL/2 Emulation Settings.................................................................................................................658

Hard Clip Area ............................................................................................................................................664

Printable Area.............................................................................................................................................665

Auto Layout.................................................................................................................................................667

Notes and Restrictions...................................................................................................................................674

Notes and Restrictions on the Use of the Machine.....................................................................674

Notes and Restrictions on the Use of the Copy Feature...........................................................679

Notes and Restrictions on the Use of the Print Feature............................................................679

Notes and Restrictions on the Use of the Scan Features..........................................................682

Notes and Restrictions on the Use of the Fax Feature..............................................................688

Notes and Restrictions on the Use of the E-mail/Internet Fax Feature..............................690

Notes and Restrictions for IP Fax (SIP)............................................................................................694

Notes and Restrictions when Connecting with Internet Service Provider..........................696

12

Table of Contents

Notes and Restrictions on the Interrupt Mode ............................................................................ 698

Notes and Restrictions on Folders ..................................................................................................... 700

Notes and Restrictions when Connecting to Internet or Intranet........................................ 700

Notes and Restrictions when Operating from Computers....................................................... 701

Notes and Restrictions on Job Flows ................................................................................................ 702

Notes and Restrictions on the Security Features......................................................................... 703

Notes and Restrictions on the Authentication and Accounting Features.........................704

Notes and Restrictions for Using SMB............................................................................................. 704

Notes and Restrictions for Using TCP/IP ........................................................................................706

Notes and Restrictions for Using EtherTalk................................................................................... 707

Notes and Restrictions for Using Bonjour ...................................................................................... 708

Notes and Restrictions for IPv6 Connection.................................................................................. 708

Notes and Restrictions for Print E-mail............................................................................................ 710

Notes and Restrictions for Custom Paper.......................................................................................710

Using the Telephone..................................................................................................................................... 711

Placing a Call..............................................................................................................................................711

Activity Report.................................................................................................................................................. 713

EP System........................................................................................................................................................... 717

Glossary............................................................................................................................................................... 718

Index....................................................................................................................................................................721

13

14

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in this guide.

z

Preface...............................................................................................................................................16

z

Types of Manuals..........................................................................................................................17

z

Using This Guide............................................................................................................................18

z

Interface Cables.............................................................................................................................21

z

Energy Saver Mode.......................................................................................................................23

z

Customizing the Control Panel.................................................................................................27

z

Entering Text...................................................................................................................................36

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting the ApeosPort-IV C5575/C4475/C3375/C3373/C2275,
DocuCentre-IV C5575/C4475/C3375/C3373 (hereafter referred to as "the machine").

This guide is intended for system administrators, and provides maintenance information
such as how to replace consumables, how to configure network, and troubleshooting
procedures.

The guide assumes that you are familiar with a personal computer and that are
knowledgeable of computer networks. When you need additional information, refer to the
manuals provided with the personal computer, operating system, and network products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case
you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For
information about optional components for the Print feature, refer to the guide provided
with each optional component.

16

Warning:

This equipment will be inoperable when mains power fails.

Types of Manuals

Types of Manuals

The following guides are provided with the machine.

Accompanying Manuals

 User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

 Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure network
and how to solve problems that may occur with the machine. This guide also describes daily
maintenance and the system settings procedures.

 Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management and
maintenance.

 Manual (HTML)

The manual describes installation and configuration procedures for print drivers and the
printer environment. This manual is included in the Driver CD Kit.

 Print Driver Help

The help describes print features and operations.

Before Using the Machine

1

 CentreWare Internet Services Help

The help describes how to change various settings of the machine using a web browser, and
how to import scanned data to a computer from the machine.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user guides.
The guides for optional components describe all the necessary steps for using the optional
components and installing the software.

17

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for system administrators, and provides maintenance information
such as how to replace consumables, how to configure network, and troubleshooting
procedures.

Organization of This Guide

This guide consists of the following chapters.

 1 Before Using the Machine

Describes the organization of this guide and conventions.

1

 2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and how to
load media in a tray.

 3 Maintenance

Describes how to replace consumables and to clean the machine.

 4 Machine Status

Describes how to check the faults that occurred on the machine and to print various reports/
lists.

 5 Tools

Describes the procedures to set up the system.

 6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

 7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

 8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

 9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

 10 Using IP Fax (SIP)

Describes the settings to use the IP fax (SIP) service on the machine.

 11 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

 12 Using the Server Fax Service

Describes how to use the Server Fax service on the machine.

18

 13 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature
features with your communications and documents.

 14 Authentication and Accounting Features

 15 Problem Solving

 16 Appendix

Conventions

Using This Guide

The machine has the Authentication feature to restrict the availability of services for each
feature and the Accounting feature to manage the use of each feature based on the Login
Type selected.

Describes troubleshooting procedures to solve the problems with the machine.

Describes the specifications of the machine, optional accessories, and cautions/restrictions.

z

The screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen shots
may not be displayed or available depending on your machine configuration.

z

The procedures in this guide may vary depending on the driver and utility software being
used due to the upgrades.

z

In this guide, "Computer" refers to a personal computer or workstation.

z

The following terms are used in this guide:

Before Using the Machine

1

Important : Important information that you should read.

Note : Additional information on operations or features.

z

The following symbols are used in this guide:

" " :zA cross-reference included in this guide.

z

Names of CD-ROM, features, and touch screen messages and
input text.

z

[ ] :

Folders, files, applications, button or menu names displayed on
the touch screen.

z

Names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and menu
names.

< > button : Hardware buttons on the control panel.

< > key : Keys on the keyboard of the computer.

19

1 Before Using the Machine

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

Before Using the Machine

1

z

>:

Path to a certain item within a procedure on the control panel.

For example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to select
[Tools], select [Setup], and then select [Create Folder].

z

Path to a certain item within a procedure on a computer.

For example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]", this
means that you need to click [Start], click [Search], and then
click [For Files or Folders] to search for files and folders.

z

Cross-reference

For example: "Refer to "5 Tools" > "Common Service Settings" >
"Audio Tones" in the Administrator Guide."
The sentence above means that you need to refer to the
section "Audio Tone", which can be found under "Common
Service Settings" in chapter 5 Tools of the Administrator Guide.

z

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF):Loading the document or paper in portrait orientation when

viewed from the front of the machine.

, ,Short Edge Feed (SEF):Loading the document or paper in landscape orientation

when viewed from the front of the machine.

20

Interface Cables

Interface Cables

When you connect he machine directly to your computer, use the USB interface. When you
connect the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.
This section describes the installation procedures for the USB interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not light up.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

5 Remove the rear right cover.

Before Using the Machine

1

6 Connect the USB cable to the USB 2.0 interface

connector.

7 Return the rear right cover to its original

position.

8 Connect the other end of the USB cable to the computer.

9 Press the main power switch to the [ | ] position to switch on the main power.

10 Close the front cover.

11 Press the power switch to the [ | ] position to switch on the power.

12 Restart the computer.

21

1 Before Using the Machine

For more information on setting items, refer to "Printer Environment Settings" (P.317).

Using the Ethernet Interface

Before Using the Machine

The Ethernet interface of the machine supports the following three types.

z

1000BASE-T

z

100BASE-TX

z

10BASE-T

Note • 1000BASE-T is not supported for some models. An optional component is required.

This section describes the installation procedures for the Ethernet interface.

1 Press the power switch to the [ ] position to switch off the power.

1

2 Make sure that the touch screen is blank and the <Energy Saver> button does not light up.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

5 Remove the rear right cover.

6 Connect the network cable to the Ethernet

interface connector.

Note • Always use the correct network cable with

your network connection. When you replace
the cable, contact our Customer Support
Center.

• To use the Ethernet interface as the Gigabit

Ethernet interface, install the Gigabit
Ethernet Kit (optional).

22

7 Return the rear right cover to its original

position.

8 Press the main power switch to the [ | ] position to switch on the main power.

9 Close the front cover.

10 Press the power switch to the [ | ] position to switch on the power.

For more information on setting items, refer to "Printer Environment Settings" (P.317).

Energy Saver Mode

Energy Saver Mode

The machine is equipped with the Energy Saver mode that reduces the power consumption
by saving the electricity to the machine when no copy or print data is received for a specified
time.

The Energy Saver has two modes: the Low Power mode and the Sleep mode.
When you press the <Energy Saver> button or do not use the machine for a specified period

of time, the machine enters the Low Power mode.
When time exceeds the time specified in the Low Power mode, the machine then enters the
Sleep mode.

Press the <Energy Saver> button on the control panel to enter the Energy Saver mode.
It extinguishes the touch screen and lights up the <Energy Saver> button on the control

panel. To activate the machine, press the <Energy Saver> button. Pressing the <Energy
Saver> button extinguishes the light and deactivates the Energy Saver mode.

Note • When the following device is connected to the machine and a user operates the device, the Low

Power mode can be deactivated without pressing the <Energy Saver> button. If the machine is in
the Sleep mode, however, the Sleep mode will not be deactivated by the following operation. Set the
time long to elapse until the machine enters the Sleep mode from the Low Power mode. For
information on how to change the interval to enter the Low Power mode and Sleep mode, refer to
"Changing the Interval for Entering Energy Saver Mode" (P.24).

- Touch the card to IC Card Reader (optional)

• When the machine is in the Authentication mode, the Authentication mode is exited once the

machine enters the Low Power mode.

 Low Power Mode

The Low Power mode reduces the power to the control panel and the fusing unit.
It extinguishes the touch screen and lights up the <Energy Saver> button on the control

panel. To activate the machine, press the <Energy Saver> button. Pressing the <Energy
Saver> button turns off the light and deactivates the Energy Saver mode.

Note • While the machine is in the Low Power mode, the power supply to the fusing unit is also reduced.

Before Using the Machine

1

 Sleep Mode

The Sleep mode reduces the power to the machine even more than the Low Power mode.
It turns off the touch screen and lights up the <Energy Saver> button on the control panel.

To activate the machine, press the <Energy Saver> button. Pressing the <Energy Saver>
button turns off the light and deactivates the Energy Saver mode.

It takes longer time than the Low Power mode to deactivate the Sleep mode and enable to
use the machine.

Note • When you press the <Energy Saver> button during the Energy Saver mode, the touch screen lights

up. At this point, the scanner and the output devices remain the Energy Saver mode. Afterwards, by
operations such as using the touch screen, opening or closing of the document cover, and loading
paper in the document feeder, you can make the devices necessary to activate the machine exit the
Energy Saver mode and make the machine ready to start exiting the Energy Saver mode.

• When you make the machine exit Energy Saver mode by pressing the <Energy Saver> button, the

machine does not immediately identify the movements such as opening or closing of the front
cover. To make the machine identify these operations, exit all Energy Saver mode by operating the
control panel (for example, pressing the <Machine Status> button) before opening the front cover.

• If you replace toner cartridges or supply paper during the Energy Saver mode, the machine does not

identify these changes. Before performing these operations, exit Energy Saver mode by pressing the
<Energy Saver> button and the <Machine Status> button on the control panel.

• The Energy Saver mode is not exited by the following operations:

- Charge Print

- Secure Print

- Delayed Print

23

1 Before Using the Machine

<Log In/Out> button

Before Using the Machine

1

-Private Charge Print

- Faxes stored in folders

- Direct Fax

- Accessing a folder of the machine using CentreWare Internet Services

• The control panel remains lit off and only the output devices exit the Energy Saver mode by the

following operations:

-Print

- Sample Print

-Print Fax

• When [Deactivation With Smart WelcomEyes] is set to [Enabled] under [Tools] > [System Settings] >

[Common Service Settings] > [Energy Saver Settings], and human presence is detected, the machine
automatically exits the Energy Saver mode.

• When the following device is connected to the machine and a user performs the following

operation, the Low Power mode can be deactivated without pressing the <Energy Saver> button. If
the machine is in the Sleep mode, however, the Sleep mode will not be deactivated by the operation.
By setting longer time to elapse until the machine enters the Sleep mode, you can make the
machine to exit the Energy Saver mode without pressing the <Energy Saver> button. For more
information on how to change the time to elapse until the machine enters the Sleep mode, refer to
"Changing the Interval for Entering Energy Saver Mode" (P.24).

- Touch the card to IC Card Reader (optional).

• When the machine enters the Low Power mode during a user is authenticated, the machine exits the

authentication mode.

Changing the Interval for Entering Energy Saver Mode

This section describes the procedures for setting the Energy Saver mode.
To activate the Energy Saver, set the time to elapse until the machine enters the Low Power

mode as well as the time to elapse until the machine enters the Sleep mode.

Note • You can set the time to elapse until the machine enters the Low Power mode and the Sleep mode

from 1 to 240 minutes in 1 minute increments.

• When the interval setting specified for the Sleep Mode is the same as that specified for the Low

Power mode, the machine ignores the Low Power mode setting.

1 Press the <Log In/Out> button.

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard displayed
on the screen, and select [Enter].

24

When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home] screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common Service

Settings] > [Energy Saver Settings].

5 Select [Energy Saver Timers], and then select

[Change Settings].

Energy Saver Mode

Before Using the Machine

1

6 Using [ ] and [ ], set the time to elapse until

entering the Energy Saver mode, in 1 minute
increments.

 From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power mode.

Note • The default value for [From Last Operation to Low Power Mode] is [1] minute. You cannot disable

the Low Power mode.

• The timer does not start counting until the operator leaves the detectable area of Smart

WelcomEyes. The Access Lamp lights up while the machine detects human presence.

 From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note • The default value for [From Last Operation to Sleep Mode] is 1 minute. To make the machine enter

the Low Power mode, set a longer period of time for [From Last Operation to Sleep Mode] than for
[From Last Operation to Low Power Mode].

• The timer does not start counting until the operator leaves the detectable area of Smart

WelcomEyes. The Access Lamp lights up while the machine detects human presence.

7 Select [Save].

8 Select [Close] repeatedly until the [Tools] screen is displayed.

9 Select [Close].

25

1 Before Using the Machine

Completely Disabling Smart WelcomEyes

This section describes how to disable Smart WelcomEyes completely.

Before Using the Machine

1

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button is not lit.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

5 Cover the Smart WelcomEyes pyroelectric

sensor with the sticker provided with the
machine.

Important • Make sure that the Smart WelcomEyes

pyroelectric sensor is covered with the sticker
completely.

6 Press the main power switch to the [ | ] position to switch on the main power.

7 Close the front cover.

8 Press the power switch to the [ | ] position to switch on the power.

26

Customizing the Control Panel

<Log In/Out> button

Customizing the Control Panel

You can change the services displayed on the touch screen or the features assigned to the
buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after Auto
Clear, the services displayed on the [Services Home] screen, and the services assigned to the
custom buttons, and how to adjust the screen contrast.

For information on how to change the other settings of the control panel, refer to "Screen/Button Settings" (P.149).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Energy Saver
mode is deactivated

The [Services Home] screen is displayed by factory default.

1 Press the <Log In/Out> button.

Before Using the Machine

1

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard displayed
on the screen, and select [Enter].

When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home] screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common Service

Settings] > [Screen/Button Settings].

27

1 Before Using the Machine

<Log In/Out> button

5 Select [Screen Default], and then select

[Change Settings].

Before Using the Machine

6 Select a service you want to display.

Note • Select [ ] to display the previous screen or

[ ] to display the next screen.

1

7 Select [Save].

Setting the Screen After Auto Clear

You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or
[Services Home].

For information on Auto Clear, refer to "Auto Clear" (P.145).

1 Press the <Log In/Out> button.

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard displayed
on the screen, and select [Enter].

When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

28

3 Select [Tools] on the [Services Home] screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common Service

Service buttons

Additional feature
buttons

Settings] > [Screen/Button Settings].

5 Select [Screen After Auto Clear], and then select

[Change Settings].

6 Select [Last Selection Screen] or [Services

Home].

Customizing the Control Panel

Before Using the Machine

1

7 Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the [Services Home]
screen when you press the <Services Home> button on the control panel.

Note • Services not supported by the machine will not be displayed on the screen. Grayed out buttons

cannot be used as a result of malfunctioning.

z

Copy

z

Fax/Internet Fax

z

E-mail

z

Simple Copy

z

Simple Fax

z

Scan to PC

z

Store to Folder

z

Network Scanning (ApeosPort series models
only)

z

Store to USB

z

Send from Folder

z

Stored Programming

z

Store & Send Link

Note • This service is displayed when the User Authentication feature is used.

29

1 Before Using the Machine

<Log In/Out> button

Before Using the Machine

1

z

Job Flow Sheets (ApeosPort series models only)

z

Web Applications (ApeosPort series models only)

z

Media Print - Text

z

Media Print - Photos

z

Secure Print

z

Sample Set

z

Delayed Print

z

Charge Print

z

Private Charge Print

z

Store to WSD

z

Custom Services

Note • This service is for service representative use. For more information, contact our Customer Support

Center.

z

Language

z

Screen Brightness

z

Setup

z

Calibration

z

Activity Report

z

Fax Receiving Mode

z

Print Mode

z

Lockout Printer/Release Printer

Note • WSD stands for Web Services on Devices.

• [Lockout Printer]/[Release Printer] is not displayed by default. To display this feature, select [Allow

User to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common Service Settings]
> [Machine Clock/Timers], and then assign [Disable Auto Printing] to a button on the [Services Home

- Additional Features] screen.

Services Home

1 Press the <Log In/Out> button.

30

You can select service buttons, which are displayed on the [Services Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard displayed
on the screen, and select [Enter].

Customizing the Control Panel

When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home] screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common Service

Settings] > [Screen/Button Settings].

5 Select [Services Home], and then select

[Change Settings].

Note • Select [ ] to display the previous screen or

[ ] to display the next screen.

Before Using the Machine

1

6 Select the position where you want to assign a

service.

Note • Select [ ] to display the previous screen or

[ ] to display the next screen.

• The layout of the buttons in this screen

corresponds to the layout of those on the
[Services Home] screen.

7 Select a service you want to display on the

[Services Home] screen.

Note • Select [ ] to display the previous screen or

[ ] to display the next screen.

• You cannot assign the same feature to more

than one button.

8 Select [Save].

9 Select [Save].

31

1 Before Using the Machine

<Log In/Out> button

Services Home - Additional Features

You can select additional feature buttons, which are displayed on the [Services Home]
screen.

Before Using the Machine

If you select [(Not Assigned)], the position of the selected button becomes blank.
You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the [Setup]

button, select the [Show this in Admin mode] check box.

1 Press the <Log In/Out> button.

1

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard displayed
on the screen, and select [Enter].

When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home] screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common Service

Settings] > [Screen/Button Settings].

32

5 Select [Services Home - Additional Features],

and then select [Change Settings].

6 Select the position where you want to assign an

<Log In/Out> button

additional feature.

Note • The layout of buttons in this screen is

corresponding to the layout of those on the
[Services Home] screen.

7 Select a service you want to display on the

[Services Home] screen.

Note • Select [ ] to display the previous screen or

[ ] to display the next screen.

• You cannot assign the same feature to more

than one button.

8 Select [Save].

9 Select [Save].

Customizing the Control Panel

Before Using the Machine

1

Assigning Services to the Custom Buttons

You can assign services to the <Copy>, <(Not in Use)>, and <Review> buttons on the control
panel.

Assigning a service to a custom button allows you to switch to this service without having to
return to the [Services Home] screen. If you do not need to assign any service to a custom
button, select [(Not Set)].

[Copy] is assigned to the <Copy> button and [Review] is assigned to the <Review> button by
factory default, while the <(Not in Use)> button has no assignment.

This section describes how to assign [Send from Folder] to the <(Not in Use)> button, as an
example.

Note • After you change the assignment, apply the labels provided with the machine. When you assign a

service for which no label is provided, use a blank label and write down the service name with a
permanent marker. The labels include the services that are not supported by the machine.

1 Press the <Log In/Out> button.

33

1 Before Using the Machine

2 Enter the system administrator’s user ID with

Before Using the Machine

the numeric keypad or the keyboard displayed
on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator's passcode,
and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

1

3 Select [Tools] on the [Services Home] screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common Service

Settings] > [Screen/Button Settings].

5 Select [Custom Button 2], and then select

[Change Settings].

Note • Select [ ] to display the previous screen or

[ ] to display the next screen.

34

6 Select [Send from Folder].

Note • Select [ ] to display the previous screen or

[ ] to display the next screen.

7 Select [Save].

Adjusting Screen Brightness

You can adjust the screen brightness of the screen on the [Services Home] screen.

Customizing the Control Panel

1 Select [Screen Brightness] on the [Services Home] screen.

2 Press [+] or [-] to adjust the screen brightness.

3 Select [Save].

To adjust the screen brightness from the [Tools] screen, refer to "Screen Brightness" (P.151).

Changing the Feature Screen

You can customize the features displayed on the initial screen of the following services on
the [Services Home] screen.

z

Copy

z

Fax/Internet Fax

z

E-mail

z

Store to Folder

z

Network Scanning (ApeosPort series models only)

z

Scan to PC

z

Store & Send Link

z

Store to USB

For information on how to change the settings, refer to "Copy Tab - Features Allocation" (P.186), "Screen Defaults" (P.230),
and "Screen Defaults" (P.238).

Before Using the Machine

1

35

1 Before Using the Machine

Entering Text

Before Using the Machine

1

During operations, a screen for entering text sometimes appears. The following describes
how to enter text.

You can enter the following characters: numerals, alphabets, and symbols

Item Description

Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the

lowercase letters, select [Shift] again.

Entering symbols Select [More Characters].

Note • Depending on the keyboard, you can select a symbol

from the pull-up options displayed on the bottom left
of the screen.

Entering a space Select [Space].

Deleting characters Select [Backspace] to delete one character at a time.

36

2 Paper and Other Media

This chapter describes the paper that can be used with the machine, precautions when
handling paper, and how to load paper in trays.

z

Paper Types......................................................................................................................................38

z

Loading Paper.................................................................................................................................50

z

Changing the Paper Size.............................................................................................................55

z

Changing the Paper Settings....................................................................................................60

2 Paper and Other Media

WARNING

Paper Types

This section describes the paper that can be used with this machine.
Use of unrecommended paper may result in paper jams, lower print quality, malfunctions,

or damage to the machine. To achieve optimum performance of the machine, we
recommend that you use only paper recommended by Fuji Xerox.

Paper and Other Media

If you desire to use paper other than the paper recommended by Fuji Xerox, contact our
Customer Support Center.

Do not use conductive paper such as origami paper, carbonic paper or conductively­coated paper. When paper jam occurs, it may cause short-circuit and eventually a fire
accident.

Important • Moisture generated by water, rain, or vapor may cause the printed images to fade. For more

information, contact our Customer Support Center.

2

Loadable Quantity and Weight for Supported Paper

Paper Trays Basis Weight/Ream Weight Loadable Quantity*

Tray 1
Tray 2 to 4 (Optional)

Tray 3 (for the
Tandem Tray
Module)

Tray 4 (for the
Tandem Tray
Module)

Tray 5 55 to 280 gsm

Tray 6 (HCF B1)
(optional)

* : When using 80 gsm paper

Important • Printing on paper that differs from the paper type and size selected in the print driver, or printing

from a tray that does not support the loaded paper may result in a paper jam. To ensure correct
printing, select the correct paper size, paper type, and paper tray.

Note • Basis weight is the weight of 1 m

• Ream weight is the weight of 1,000 sheets of duodecimo size (788 x 1,091 mm) paper.

• When copying on non-standard size paper from Tray 5, you must enter the paper size. Furthermore,

if you frequently copy on non-standard size paper, you can preset the size on the machine. That size
then appears under [Standard Sizes] on the [Tray 5] screen. For more information on the settings,
refer to "Tray 5 - Paper Size Defaults" (P.153).

• Most ideal image quality with the paper can be obtained by setting the image quality for each type

of paper. For more information on the settings, refer to "Image Quality" (P.154).

60 to 256 gsm
Ream Weight: 51.6 - 220.1 kg

60 to 256 gsm
Ream Weight: 51.6 - 220.1 kg

60 to 256 gsm
Ream Weight: 51.6 - 220.1 kg

Ream Weight: 47.3 - 240.7 kg

55 to 216 gsm
Ream Weight: 47.3 - 186 kg

2

of a paper sheet.

500 sheets

867 sheets

1,133 sheets

Up to 10 mm
90 sheets

2,030 sheets

38

Supported Paper Type

Standard Paper

When printing or copying on commonly used paper (plain paper), use paper meeting the
standards described below. To copy or print as clear as possible, we recommend the
following standard paper.

Paper Name Size

Basis Weight

(gsm)

Paper

Type

Paper Types

Paper and Other Media

Image

*1

Quality

*2

Notes / Countermeasure

Colotech Plus A4 90 Bond Plain A

Colotech Plus A3 90 Bond Plain A

Professional A4 80 Bond Plain A

Gold Flag ship A4 80 Bond Plain A

Gold Flag ship A3 80 Bond Plain A

Business (Blue) A3 80 Bond Plain A

Premier A4 80 Bond Plain A

Premier A3 80 Bond Plain A

Business A4 80 Bond Plain A

Business A3 80 Bond Plain A

Colotech Plus A4 90 Bond Plain A

Colotech Plus A3 90 Bond Plain A

z

Before copying or printing, fan
the paper well and reload it in
the tray.

z

Before copying or printing, fan
the paper well and reload it in
the tray.

z

Before copying or printing, fan
the paper well and load it in
the tray.

z

Before copying or printing, fan
the paper well and load it in
the tray.

2

Xtra A4 75 Plain Plain B

Xtra A3 75 Plain Plain B

Xtra A4 80 Bond Plain A

Xtra A3 80 Bond Plain A

Xtra 8.5

x

11

A-paper A4 75 Plain Plain B

A-paper A3 75 Plain Plain B

A-paper B4 75 Plain Plain B

A-paper B5 75 Plain Plain B

A-paper 8.5

x

11

Diplomat A4 80 Bond Plain A

80 Bond Plain A

75 Plain Plain B

z

Before copying or printing, fan
the paper well and reload it in
the tray.

39

2 Paper and Other Media

Paper Name Size

Diplomat A3 80 Bond Plain A

Paper and Other Media

Semi Standard Paper

2

Paper Name Size

Performer Plus A4 75 Plain Plain B

Performer Plus A4 80 Bond Plain A

Performer Plus A3 80 Bond Plain A

Basis Weight

(gsm)

*1 : Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings"

(P.60).

*2 : Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper. For more

information on the settings, refer to "Image Quality" (P.154).

Paper

Type

*1

Image

Quality

*2

Notes / Countermeasure

z

Before copying or printing, fan
the paper well and reload it in
the tray.

z

Do not store unwrapped under
high temperature and
humidity conditions.

In addition to the standard paper, the following paper also can be used.

Basic Weight

(gsm)

Paper

Type

*1

Image

Quality

*2

Notes / Countermeasure

Performer Plus A4 80 Bond Plain A

Performer Plus A3 80 Bond Plain A

Business Plus A4 80 Bond Plain A

Business Plus A3 80 Bond Plain A

Laserprint A4 80 Bond Plain A

Laserprint A3 80 Bond Plain A

Xplore A4 70 Plain Plain B

Xplore A3 70 Plain Plain B

Xplore B4 70 Plain Plain B

Xplore B5 70 Plain Plain B

Xplore 8k 70 Plain Plain B

Xplore 16k 70 Plain Plain B

Xcite A4 80 Bond Plain A

Xcite A3 80 Bond Plain A

ASTRO EXTRA A4 70 Plain Plain B

ASTRO EXTRA A3 70 Plain Plain B

ASTRO EXTRA A4 80 Bond Plain A

ASTRO EXTRA A3 80 Bond Plain A

Explorer A4 70 Plain Plain B

Explorer A3 70 Plain Plain B

Explorer A4 75 Plain Plain B

Explorer A3 75 Plain Plain B

H-paper A4 80 Bond Plain A

40

Paper Types

Paper Name Size

H-paper A3 80 Bond Plain A

H-paper B4 80 Bond Plain A

H-paper B5 80 Bond Plain A

LQ-PAPER A4 80 Bond Plain A

LQ-PAPER A3 80 Bond Plain A

LQ-PAPER B4 80 Bond Plain A

LQ-PAPER 8.5

LQ-PAPER 8.5

Astro Extra A4 80 Bond Plain A

UPM Office

MULTIFUNCTION

UPM Office

MULTIFUNCTION

Premier A4 80 Bond Plain A

Premier A3 80 Bond Plain A

Premier 8.5

Basic Weight

(gsm)

80 Bond Plain A

x

11

80 Bond Plain A

x

14

A4 70 Plain Plain B

A3 70 Plain Plain B

80 Bond Plain A

x

11

Paper

Type

*1

Image

Quality

*2

Notes / Countermeasure

Paper and Other Media

2

z

Performing 2-sided printing
may cause paper to be
wrinkled under high
temperature and humidity
conditions.

z

Performing 2-sided printing
may cause paper to be
wrinkled under high
temperature and humidity
conditions.

z

Performing 2-sided printing
may cause paper to be
wrinkled under high
temperature and humidity
conditions.

Gold Flag ship A4 70 Plain Plain B

Gold Flag ship A3 70 Plain Plain B

*1 : Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings"

(P.60).

*2 : Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper. For more

information on the settings, refer to "Image Quality" (P.154).

Usable Paper

In addition to the standard paper, the following paper also can be used.

Paper Name Size

DocuPaper Black A4 70 Plain Plain B

DocuPaper Black A3 70 Plain Plain B

Basis Weight

(gsm)

Paper

Type

*1

Image

Quality

*2

Notes / Countermeasure

41

2 Paper and Other Media

Paper and Other Media

2

Paper Name Size

DocuPaper A4 80 Bond Plain A

DocuPaper A3 80 Bond Plain A

White Label A4 80 Bond Plain A

White Label A3 80 Bond Plain A

Xerox Green Label A4 70 Plain Plain B

Xerox Green Label A3 70 Plain Plain B

Xerox Green Label 8.5

Laserprint A4 80 Bond Plain A

Laserprint A3 80 Bond Plain A

Laserprint 8.5

Green Wrap

(Recycled)

Green Wrap

(Recycled)

Basis Weight

(gsm)

70 Plain Plain B

x

11

80 Bond Plain A

x

11

A4 80 Bond Plain A

A3 80 Bond Plain A

Paper

Type

*1

Image

Quality

*2

Notes / Countermeasure

Colotech Idol A4 100 Bond Plain A

Colotech Idol A3 100 Bond Plain A

Colotech Plus A4 100 Bond Plain A

Colotech Plus A3 100 Bond Plain A

Colotech Plus A4 120 Heavy-

weight

Colotech Plus A3 120 Heavy-

weight

Colotech Plus A4 160 Heavy-

weight

Colotech Plus A3 160 Heavy-

weight

Colotech Plus A4 200 Extra Heavy-

weight

Colotech Plus A3 200 Extra Heavy-

weight

Colotech Plus A3 250 Extra Heavy-

weight

Recycled Supreme

(Recycled)

A4 80 Bond Plain A

Heavyweight A

Heavyweight A

Heavyweight A

Heavyweight A

Heavyweight A

Heavyweight A

Heavyweight A

Extra

Extra

Extra

Recycled Supreme

(Recycled)

K-paper A4 75 Plain Plain B

K-paper A3 75 Plain Plain B

K-paper A4 80 Bond Plain A

A3 80 Bond Plain A

42

Paper Types

Paper Name Size

K-paper A3 80 Bond Plain A

PAPER ONE All

Purpose

PAPER ONE All

Purpose

XEROX ONE A4 80 Bond Plain A

XEROX ONE A3 80 Bond Plain A

Performer A4 80 Bond Plain A

Performer A3 80 Bond Plain A

Professional A4 80 Bond Plain A

Professional A3 80 Bond Plain A

Xerox Undertones -

Several Colors

Xerox Undertones -

Several Colors

Recycled Pure

(Recycled)

Basis Weight

(gsm)

A4 80 Bond Plain A

A3 80 Bond Plain A

A4 80 Bond Plain A

A3 80 Bond Plain A

A4 80 Bond Plain A

Paper

Type

*1

Image

Quality

*2

Notes / Countermeasure

Paper and Other Media

2

Colotech Plus A4 90 Bond Plain A

Colotech Plus A3 90 Bond Plain A

Colotech Plus A4 100 Bond Plain A

Colotech Plus A3 100 Bond Plain A

Colotech Plus A4 120 Heavy-

weight

Colotech Plus A3 120 Heavy-

weight

Color Impression A4 90 Bond Plain A

Color Impression A3 90 Bond Plain A

Color Impression A4 250 Extra Heavy-

weight

Color Impression A3 250 Extra Heavy-

weight

Van Hawk Paper A4 70 Plain Plain B

Van Hawk Paper A3 70 Plain Plain B

Van Hawk Paper 8.5

x

11

70 Plain Plain B

Heavyweight A

Heavyweight A

Extra

Heavyweight A

Extra

Heavyweight A

Van Hawk Paper 8.5

x

14

Van Hawk Paper A4 80 Bond Plain A

Van Hawk Paper A3 80 Bond Plain A

70 Plain Plain B

43

2 Paper and Other Media

Paper and Other Media

2

Paper Name Size

Van Hawk Paper 8.5

Van Hawk Paper 8.5

J Paper A4 82 Bond Plain A

J Paper A3 82 Bond Plain A

J Paper B4 82 Bond Plain A

JD Paper A4 98 Bond Plain A

JD Paper A3 98 Bond Plain A

JD Paper B4 98 Bond Plain A

Multi Purpose

Paper in Yellow &

Black Label

Multi Purpose

Paper in Yellow &

Black Label

Basis Weight

(gsm)

80 Bond Plain A

x

11

80 Bond Plain A

x

14

A4 75 Plain Plain B

A3 75 Plain Plain B

Paper

Type

*1

Image

Quality

*2

Notes / Countermeasure

RECYCLE PAPER

SHIH-TZU

Quality A4 70 Plain Plain B

Quality A3 70 Plain Plain B

Quality B4 70 Plain Plain B

Quality B5 70 Plain Plain B

Alcott A4 80 Bond Plain A

Alcott B4 80 Bond Plain A

Alcott 8.5

Roxy Paper A4 80 Bond Plain A

Roxy Paper B5 80 Bond Plain A

Roxy Paper 8.5

(Recycled)

B4 70 Plain Plain C

80 Bond Plain A

x

11

80 Bond Plain A

x

11

A4 80 Bond Plain A

A3 80 Bond Plain A

(Recycled)

(Recycled)

Star (Package:

Orange)

44

B4 80 Bond Plain A

A4 70 Plain Plain B

Paper Types

Paper Name Size

Star (Package:

Orange)

Star (Package:

Orange)

Paper One A4 80 Bond Plain A

Paper One A3 80 Bond Plain A

Paper One B4 80 Bond Plain A

Paper One B5 80 Bond Plain A

Paper One 8k 80 Bond Plain A

Paper One A4 70 Plain Plain B

Paper One A3 70 Plain Plain B

Paper One B4 70 Plain Plain B

Paper One B5 70 Plain Plain B

Star A4 80 Bond Plain A

Star A3 80 Bond Plain A

Star B4 80 Bond Plain A

Basis Weight

(gsm)

B4 70 Plain Plain B

A3 70 Plain Plain B

Paper

Type

*1

Image

Quality

*2

Notes / Countermeasure

Paper and Other Media

2

Colotech Plus A3 100 Bond Plain A

Colotech Plus A4 120 Heavy-

weight

Colotech Plus A3 120 Heavy-

weight

Colotech Plus A4 160 Heavy-

weight

Colotech Plus A3 160 Heavy-

weight

Colotech Plus A4 250 Extra Heavy-

weight

Colotech Plus A3 250 Extra Heavy-

weight

Excel A4 80 Bond Plain A

Excel A3 80 Bond Plain A

Blue wrap-4Hole

Punch

Reflex A4 80 Bond Plain A

Reflex A3 80 Bond Plain A

Double A A4 80 Bond Plain A

A4 80 Bond Plain A

Heavyweight A

Heavyweight A

Heavyweight A

Heavyweight A

Extra

Heavyweight A

Extra

Heavyweight A

z

Automatic duplexing is not
available.

z

Automatic duplexing is not
available.

Double A A3 80 Bond Plain A

Warrior A3 80 Bond Plain A

Digital Plus A4 75 Plain Plain B

Digital Plus A3 75 Plain Plain B

Jet Set A4 70 Plain Plain B

45

2 Paper and Other Media

Paper and Other Media

2

Paper Name Size

Basis Weight

(gsm)

Paper

Type

*1

Image

Quality

Jet Set A3 70 Plain Plain B

Jet Set A4 80 Bond Plain A

Jet Set A3 80 Bond Plain A

Xcite (Red) A4 80 Bond Plain A

Xcite (Red) A3 80 Bond Plain A

N000 A4 80 Bond Plain A

Multi Purpose (Red

A4 80 Bond Plain A

& White

Packaging)

Recycled Supreme A4 80 Bond Plain A

Red Label A4 80 Bond Plain A

Performer Plus A4 80 Bond Plain A

Performer Plus A3 80 Bond Plain A

*1 : Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings"

(P.60).

*2 : Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper. For more

information on the settings, refer to "Image Quality" (P.154).

*2

Notes / Countermeasure

Special Media

You can use the following special media such as postcards and envelopes:

Paper Name Size

3R98204 A4 Unknown Trans-

3R96019 A4 Unknown Heavy-

L515 Unknown Trans-

P801 A4 Unknown Trans-

Basis Weight

(gsm)

Paper

*1

Type

parency

weight

parency

parency

Image

Quality

Heavyweight C

*2

-

-

-

Notes / Countermeasure

z

Load transparencies with the
edge without the white stripe
facing the feeding slot of the
tray.

z

Small white dots may appear
on prints due to electric
discharge of paper.

z

Printed transparencies may
stick together when they are
delivered.

z

Small white dots may appear
on prints due to electric
discharge of paper.

z

The paper is charged with
static electricity after a copy or
print job.

z

When using Tray 5, insert
another type of paper at the
bottom of the stack before
loading transparencies.

46

Paper Types

Paper Name Size

Basis Weight

(gsm)

Paper

Type

*1

24Up A4 Unknown Labels -

8Up A4 Unknown Labels -

1Up A4 Unknown Labels -

Laser card

040P00142

Universal

Transparenc y Plain

A4 Card 100 Extra Heavy-

weight

A4 Unknown Trans-

parency

115MIC

V510 A4 Unknown Trans-

parency

Image

Quality

Heavyweight A

*2

Extra

-

-

Notes / Countermeasure

z

Print one sheet at a time, using
Tray 5.

z

Do not reuse the used label or
partially peeled label.

z

Print one sheet at a time, using
Tray 5.

z

Do not reuse the used label or
partially peeled label.

z

Print one sheet at a time, using
Tray 5.

z

Do not reuse the used label or
partially peeled label.

z

When using Tray 5, load the
paper with the center slightly
curling upward.

z

When using the Finisher-A1 to
deliver the output, load the
paper with the edge without a
card attached facing the
feeding slot of the tray.

z

If two or more sheets of
transparencies are being fed
simultaneously (double-feed),
load one sheet at a time.

z

Transfer deterioration might
be occurred when copying or
printing in color. Also, toner
may spatter on color images in
prints.

z

When using Tray 5, insert
another type of paper at the
bottom of the stack before
loading transparencies.

Paper and Other Media

2

16Up A4 Unknown Labels -

*1 : Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings"

(P.60).

*2 : Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper. For more

information on the settings, refer to "Image Quality" (P.154).

Note • For more information on special paper such as other heavyweight paper, contact our Customer

Support Center.

Limited Paper

You can use the following paper with limitations:

Paper Name Size

Basis Weight

(gsm)

Colotech Plus A4 200 Extra Heavy-

Paper

Type

weight

Image

*1

Quality

Heavyweight A

*2

Extra

Notes / Countermeasure

z

Print one sheet at a time, using
Tray 5.

z

When using Tray 5, load the
paper with the center slightly
curling upward.

47

2 Paper and Other Media

Paper and Other Media

2

Paper Name Size

Basis Weight

(gsm)

Paper

Type

*1

Colotech Plus A3 200 Extra Heavy-

weight

Colotech Plus A4 220 Extra Heavy-

weight

Colotech Plus A3 220 Extra Heavy-

weight

Image

Quality

Extra

Heavyweight A

Extra

Heavyweight A

Extra

Heavyweight A

Xplore Paper A4 70 Plain Plain B

Xplore Paper A3 70 Plain Plain B

Colotech Plus A4 280 Extra Heavy-

weight

Extra

Heavyweight

Plus

*2

Notes / Countermeasure

z

Print one sheet at a time, using
Tray 5.

z

When using Tray 5, load the
paper with the center slightly
curling upward.

z

Print one sheet at a time, using
Tray 5.

z

When using Tray 5, load the
paper with the center slightly
curling upward.

z

Print one sheet at a time, using
Tray 5.

z

When using Tray 5, load the
paper with the center slightly
curling upward.

Colotech Plus A3 280 Extra Heavy-

weight

*1 : Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings"

(P.60).

*2 : Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper. For more

information on the settings, refer to "Image Quality" (P.154).

"High temperature and humidity conditions" in the above table means an environment with
temperature of 28 °C and humidity of 85%, and "low temperature and humidity conditions"
means an environment with temperature of 10 °C and humidity of 15%.

Extra

Heavyweight

Plus

48

Unusable Paper

Using paper and transparencies not recommended by Fuji Xerox may cause a paper jam or
machine malfunction. Use paper and transparencies recommended by Fuji Xerox.

z

z

z

z

z

z

z

z

z

Transparencies

Symphony (Pastel Pink etc)

Damp or wet paper

Paper pre-printed with aother printer or copying machine

Wrinkled, creased, or ripped paper

Envelopes that are not flat, or that have clasps

Color paper with surface treatments

Paper with rough surface, such as pulp paper or fibrous paper

Symphony (Pastel Pink etc.) A4 80 gsm

Paper Types

Paper and Other Media

Storing and Handling Paper

 Please keep the following points in mind when storing paper

z

Store paper inside a cabinet or other dry place. Paper that has absorbed moisture can
result in paper jams and lower image quality.

z

After opening a package of paper, wrap and store any remaining paper. We recommend
that you store remaining paper in moisture prevention packets.

z

Store paper on a flat surface to prevent bends or warping.

 Please adhere to the following points when loading paper in a tray

z

Align the stack of paper neatly before setting it in a tray.

z

Do not use paper that is creased or wrinkled.

z

Do not use warped or curled paper.

z

Do not load paper of mixed sizes together into a tray.

z

Carefully fan transparencies and labels before use. Otherwise, the paper may stick
together, resulting in paper jams, or multiple sheets being fed to the machine
simultaneously.

z

When continuously outputting on transparencies, transparency sheets may stick
together. After printing 20 or more sheets, remove them from the output tray and fan
them to cool them down.

2

49

2 Paper and Other Media

Loading Paper

This section describes how to load paper.

 Types of paper loaded in trays

Paper and Other Media

2

The machine automatically detects the size and orientation of loaded paper in a tray, but
not a paper type. Normally, each tray is set to plain paper. When loading paper other than
plain paper, you must change the paper type setting. You can name paper types and can set
up to five paper types as user-defined paper.

For information on changing the paper type settings, refer to "Changing the Paper Settings" (P.60).

 Automatic Tray Selection

If you set paper source on the [Paper/Output] tab to [Paper Tray] in the PCL print driver's
screen when printing, the machine automatically selects the paper tray according to the size
and orientation of the document to be printed. This is called [Automatic Tray Selection].

When copying, selecting [Auto Select] for [Paper Supply] enables automatic tray selection.
If the machine detects two or more corresponding trays for the automatic tray selection, the
machine selects the tray with the highest priority specified in [Paper Type Priority] among
the trays set under [Paper Type Settings]. Trays whose [Paper Type Priority] setting is set to
[Auto Paper Off] are ignored in automatic tray selection. Also, if the [Paper Type Priority]
settings are identical, the tray priority is determined by [Paper Tray Priority].

Note • Some trays may not be selected in automatic tray selection depending on the setting of that tray for

[Auto Paper Select]. For more information, refer to "Change Settings" (P.152).

• Tray 5 cannot be selected in automatic tray selection.

• When the paper runs out during copying or printing, select a tray containing the same sized paper

and orientation, and the machine continues copying or printing (Auto Tray Switching feature). The
machine cannot switch to a tray containing a paper type for which [Paper Type Priority] is set to
[Auto Paper Off].

For information about [Paper Type], [Paper Type Priority], and [Paper Tray Priority] settings, and the paper substitute
feature, refer to "Paper Tray Settings" (P.152). You can also set these settings from CentreWare Internet Services.

 Adding paper

When the machine runs out of paper during copying or printing, a message appears on the
touch screen. Add paper according to the message instructions. Copying or printing
automatically resumes when paper is added.

Note • Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together, resulting

in paper jams, or multiple sheets being fed to the machine simultaneously.

Loading Paper in Trays 1 to 4

The following describes the procedures to load paper in Trays 1 to 4.
When the machine runs out of paper during copying or printing, a message appears on the

touch screen. Add paper according to the message instructions. Copying or printing
automatically resumes when paper is added.

Note • Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together, resulting

in paper jams.

For information on changing the paper size and orientation, refer to "Changing the Paper Size for Trays 1 to 4" (P.55).

50

Loading Paper

1 Pull out the tray until it stops.

Important • While the machine is processing a job, do not

pull out the tray that is being used for the job.

• To prevent paper jams or erroneous

detection of loaded paper in a tray by the
machine, do not add paper on top of any
remaining paper in the tray. Remove any
remaining paper in the tray, and then load
that paper on top of the newly loaded paper.

• Do not pull out all the trays at the same time.

Otherwise, the machine gets inclined and
turns over, which may cause injuries.

2 Load and align the edge of the paper against

the left edge of the tray, with the side to be
copied or printed on facing up.

Important • Do not load paper above the maximum fill

line ("MAX" in the right figure). It may cause
paper jams or machine malfunction.

• Do not place any paper or objects in the

empty space on the right side of Trays 1 to 4.
It may cause paper jams or machine
malfunction.

3 Push the tray in gently until it stops.

Important • When inserting the tray, push it gently. Forcibly pushing the tray in may cause machine malfunction.

Paper and Other Media

2

Loading Paper in Tray 3 (When Tandem Tray Module is Installed)

The following describes the procedure for loading paper in Tray 3 when the Tandem Tray
Module is installed.

When the machine runs out of paper during copying or printing, a message appears on the
touch screen. Add paper according to the message instructions. Copying or printing
automatically resumes when paper is added.

Note • Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together, resulting

in paper jams.

For information on changing the paper size and orientation, refer to "Changing the Paper Size for Tray 3 (When Tandem
Tray Module is Installed)" (P.56).

1 Pull out the tray until it stops.

Important • Make sure to pull out the tray slowly. When

the tray is being pulled out with force, the
tray may possibly hit your knees or other
parts of your body causing injuries.

• While the machine is processing a job, do not

pull out the tray that is being used for the job.

• To prevent paper jams or erroneous

detection of loaded paper in a tray by the
machine, do not add paper on top of any
remaining paper in the tray.

51

2 Paper and Other Media

2 Load and align the edge of the paper against

the left edge of the tray, with the side to be
copied or printed on facing down.

Important • Do not load paper above the maximum fill

line ("MAX" in the right figure). It may cause
paper jams or machine malfunction.

Paper and Other Media

3 Push the tray in gently until it stops.

Loading Paper in Tray 4 (When Tandem Tray Module is Installed)

The following describes the procedure for loading paper in Tray 4 when the Tandem Tray
Module is installed.

2

When the machine runs out of paper during copying or printing, a message appears on the
touch screen. Add paper according to the message instructions. Copying or printing
automatically resumes when paper is added.

Note • Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together, resulting

in paper jams.

For information on changing the paper size and orientation, refer to "Changing the Paper Size for Tray 4 (When Tandem
Tray Module is Installed)" (P.57).

1 Pull out Tray 4 until it stops.

Important • Make sure to pull out the tray slowly. When

the tray is being pulled out with force, the
tray may possibly hit your knees or other
parts of your body causing injuries.

• While the machine is processing a job, do not

pull out the tray that is being used for the job.

• To prevent paper jams or erroneous

detection of loaded paper in a tray by the
machine, do not add paper on top of any
remaining paper in the tray.

2 Load and align the edge of the paper against

the left edge of the tray, with the side to be
copied or printed on facing down.

Important • Do not load paper above the maximum fill

line ("MAX" in the right figure). It may cause
paper jams or machine malfunction.

3 Push the tray in gently until it stops.

Loading Paper in Tray 5

When printing or copying on a size or type of paper that cannot be set in Trays 1 to 4, use
Tray 5. The following describes the procedures to load paper in Tray 5. For printings, specify
the instructions using the [Paper/Output] tab in the print driver. Also specify the type of
paper to be loaded.

52

Loading Paper

Important • To prevent paper jams and erroneous detection of paper loaded in the tray by the machine, do not

take out paper of a package until the tray runs out of paper.

Note • Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together, resulting

in paper jams, or multiple sheets being fed to the machine simultaneously.

1 Open Tray 5.

Note • If necessary, pull out the extension tray. The

extension tray can be extended in two stages.
Pull out the extension tray gently.

2 Load paper with the side to be copied or

printed on facing down, inserting the paper
until its edge lightly touches against the paper
feed entrance.

Important • Do not load mixed paper types into the tray.

• Do not load paper above the maximum fill

line. It may cause paper jams or machine
malfunction.

• Depending on the type of the heavyweight

paper, paper may not be fed to the machine
or image quality may deteriorate.

Paper and Other Media

2

3 Adjust the paper guides to align the edges of

the paper loaded.

4 Instruct a copy or print job.

Loading Paper in Tray 6 (HCF B1)

The following describes the procedure for loading paper into Tray 6 (HCF B1).
When the machine runs out of paper during copying or printing, a message is displayed on

the touch screen. Add paper according to the displayed instructions. Copying or printing is
automatically resumed when paper is added.

Note • Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together, resulting

in paper jams.

For information on changing the paper size and orientation, refer to "Changing the Paper Size" (P.55).

53

2 Paper and Other Media

CAUTION

Paper and Other Media

2

1 Pull out Tray 6 until it stops.

Make sure to pull out the tray slowly. If
the tray is pulled out with too much force,
the tray might possibly hit your knees or
other parts of your body and cause
injuries.

Important • While the machine is processing a job, do not

pull out the tray that is being used for the job.

• To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add

paper on top of any remaining paper in the tray.

2 Load and align the edge of the paper against

the right edge of the tray with the side to be
copied or printed on facing down.

Important • Do not load paper above the maximum fill

line ("MAX" in the right figure). It may cause
paper jams or machine malfunction.

3 Push the tray in gently until it stops.

54

Changing the Paper Size

This section describes how to change the paper size in Trays 1 to 4, and 6.

Note • The types of paper in Trays 1 to 4, and 6 are preset. Normally, Trays 1 to 4 are set to plain paper.

When changing to a different paper type, change the paper quality settings to match the type of
paper to be loaded so that you can maintain high quality printing.
For more information on paper type settings, refer to "Changing the Paper Settings" (P.60).

• Non-standard size paper can be loaded in Trays 1 to 4. When loading non-standard size paper, you

must register the paper size. For information on registering paper sizes, refer to "Paper Size" (P.152).

For more information on corresponding paper sizes, refer to "Paper Size Settings" (P.172).

For more information on how to copy on non-standard size paper, refer to "3 Copy" > "Copy" > "Paper Supply (Selecting the
Paper for Copying)" in the User Guide. For more information on how to print on non-standard size paper, refer to the help of
the print driver.

Important • Do not load paper of mixed sizes together into a tray.

Changing the Paper Size

Paper and Other Media

Changing the Paper Size for Trays 1 to 4

The following describes how to change paper size in Trays 1 to 4.

Note • The types of paper in Trays 1 to 4 are preset. There are 16 paper types: Plain paper, Bond paper,

Recycled paper, Transparency, Heavyweight paper, Gloss, Labels, Punched, Letterhead, Pre-Print,
Other, and Custom paper 1 to 5, and normally, plain paper is set. When changing to a different
paper type, change the paper quality settings to match the type of paper to be loaded so that you
can maintain high quality printing.
For more information on paper type settings, refer to "Changing the Paper Settings" (P.60).

• When loading non-standard size paper, you must register the paper size. For information on

registering paper sizes, refer to "Paper Tray Attributes" (P.152).

For more information on how to copy on non-standard size paper, refer to "3 Copy" > "Copy" > "Paper Supply (Selecting the
Paper for Copying)" in the User Guide. For more information on how to print on non-standard size paper, refer to the help of
the print driver.

1 Pull out the Tray until it stops.

Important • While the machine is processing a job, do not

pull out the tray that is being used for the job.

• To prevent paper jams or erroneous

detection of loaded paper in a tray by the
machine, do not add paper on top of any
remaining paper in the tray.

2 Remove any paper loaded in the tray.

2

3 While pinching the two paper guides, move

them to the edges of the paper.

55

2 Paper and Other Media

CAUTION

4 Load and align the edge of the paper against

the left side of the tray, with the side to be
copied or printed on facing up.

Important • Do not load paper above the maximum fill

line ("MAX" in the right figure).

5 Push the tray in gently until it stops.

Paper and Other Media

Important • When inserting the tray, push it gently.

Forcibly pushing the tray in may cause
machine malfunction.

Note • Affix the paper size label to the front of the

paper tray.

For more information on paper type settings, refer to "Changing the Paper Settings" (P.60).

Changing the Paper Size for Tray 3 (When Tandem Tray Module is Installed)

2

The following describes how to change paper size in Tray 3 when the Tandem Tray Module
is installed.

1 Pull out Tray 3 until it stops.

Make sure to pull out the tray
slowly. When the tray is being
pulled out with force, the tray may
possibly hit your knees or other
parts of your body causing injuries.

Important • While the machine is processing a job, do not pull out the tray that is being used for the job.

• To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add

paper on top of any remaining paper in the tray.

2 Remove any paper loaded in the tray.

3 Pinch the paper guide and slide it to the desired

paper size.

4 Load and align the edge of the paper against

the left edge of the tray, with the side to be
copied or printed on facing down.

Important • Do not load paper above the maximum fill

line. It may cause paper jams or machine
malfunction.

5 While pinching the paper guide, lightly align

the edge to the edge of the paper.

6 Push the tray in gently until it stops.

Note • Affix the paper size label to the front of the paper tray.

56

Changing the Paper Size

CAUTION

7 Specify the type of loaded paper when you have changed the paper type.

For information on how to set the paper types, refer to "Changing the Paper Settings" (P.60).

Changing the Paper Size for Tray 4 (When Tandem Tray Module is Installed)

The following describes how to change paper size in Tray 4 when the Tandem Tray Module
is installed.

1 Pull out Tray 4 until it stops.

Make sure to pull out the tray slowly.
When the tray is being pulled out with
force, the tray may possibly hit your knees
or other parts of your body causing
injuries.

Important • While the machine is processing a job, do not pull out the tray that is being used for the job.

• To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add

paper on top of any remaining paper in the tray.

2 Remove any paper loaded in the tray.

3 Pinch the paper guide and slide it to the desired

paper size.

Paper and Other Media

2

4 Load and align the edge of the paper against

the left edge of the tray, with the side to be
copied or printed on facing down.

Important • Do not load paper above the maximum fill

line. It may cause paper jams or machine
malfunction.

5 While pinching the paper guide, lightly align

the edge to the edge of the paper.

6 Push the tray in gently until it stops.

Note • Affix the paper size label to the front of the paper tray.

7 Specify the type of loaded paper when you have changed the paper type.

For information on how to set the paper types, refer to "Changing the Paper Settings" (P.60).

57

2 Paper and Other Media

CAUTION

Changing the Paper Size for Tray 6 (HCF B1)

The following describes how to change paper size in Tray 6 (HCF B1).

1 Pull out the Tray 6 until it stops.

Paper and Other Media

2

Make sure to pull out the tray slowly. If
the tray is pulled out with too much force,
the tray might possibly hit your knees or
other parts of your body and cause
injuries.

Important • While the machine is processing a job, do not

pull out the tray that is being used for the job.

• To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add

paper on top of any remaining paper in the tray.

2 Remove any paper loaded in the tray.

3 Open the end guide (1) and unscrew the screw

(2). And then remove the guide from the tray.

4 Insert the small protrusions at the bottom of the guide into the holes corresponding to the

paper size (1). Insert the protrusion on the tray into a hole corresponding to the paper size
on the top of the guide, and tighten up the screw (2).

5 Unscrew the screw of the front guide and

remove the guide from the tray.

58

Changing the Paper Size

6 Insert the small protrusions at the bottom of the guide into the holes corresponding to the

paper size (1). Insert the protrusion on the tray into a hole corresponding to the paper size
on the top of the guide, and tighten up the screw (2).

7 Pull up the lever of the end guide (1). Move the

lever along the slot, and set it at the position
corresponding to the paper size (2). And then
press the lever down (3).

Important • Adjust the end guide correctly to the size of

the paper. If the end guide is not adjusted
correctly, the machine cannot feed the paper
properly, resulting in paper jams.

Note • The slot to the left of 8.5" is not used.

Paper and Other Media

2

8 Open the end guide (1), and load and align the

edge of the paper against the right edge of the
tray with the side to be copied or printed on
facing down (2).

Important • Do not load paper above the maximum fill

line ("MAX" in the right figure). It may cause
paper jams or machine malfunction.

9 Close the end guide securely.

10 Push the tray in gently until it stops.

59

2 Paper and Other Media

<Log In/Out> button

Changing the Paper Settings

This section describes how to change the paper type for Trays and how to set image quality
processing by the individual paper type.

After loading paper in a tray, specify the type of paper loaded and select image quality for

Paper and Other Media

the paper type. Setting Image quality for each paper type enables you to print with the most
suitable image quality for the paper type.

For information on image quality processing for each paper type, refer to "Image Quality" (P.154).

Note • Users can name Custom 1 to Custom 5 displayed in the paper type settings. For information on how

to set names to Custom 1 to Custom 5, refer to "Custom Paper Name/Color" (P.152).

• You can change the paper type setting without entering to the System Administration mode on the

[Setup] screen, which is displayed by selecting [Setup] in the [Services Home] screen if you configure
the settings in advance. For more information, refer to "Customize Paper Supply Screen" (P.153).

1 Press the <Log In/Out> button.

2

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard displayed
on the screen, and select [Enter].

When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home] screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common Service

Settings] > [Paper Tray Settings].

60

5 Select [Paper Tray Attributes].

6 Select a paper tray for changing the paper type

setting under [Items].

Changing the Paper Settings

Paper and Other Media

7 Select [Change Settings].

8 Select the [Paper Type], [Paper Size], [Paper

Color], and [Auto Paper Select] respectively.

9 Select [Cancel], [Save], [Confirm], or [Close] repeatedly until the [Paper Tray Settings]

screen is displayed.

10 Select [Image Quality].

2

11 Select the paper type for changing the image

quality settings under [Items], and then select
[Change Settings].

Note • Select [ ] to display the previous screen or

[ ] to display the next screen.

61

2 Paper and Other Media

Paper and Other Media

2

12 Select the image quality, and then select

[Save].

13 Make sure that the paper type you selected is displayed under [Current Settings] of [Items],

and then select [Close].

14 Select [Close] repeatedly until the [Tools] screen is displayed.

15 Select [Close].

62

3 Maintenance

This chapter describes how to replace consumables, clean the machine, calibrate colors,
print a report/list, and delete a print job with an invalid User ID.

z

Replacing Consumables..............................................................................................................64

z

Cleaning the Machine..................................................................................................................87

z

Executing Calibration...................................................................................................................94

z

Executing 2 Sided Color Scanning Calibration..................................................................98

z

Printing a Report/List................................................................................................................100

z

Deleting a Private Charge Print Job with an Invalid User ID....................................101

z

Setting Restore Tool..................................................................................................................102

3 Maintenance

WARNING

Replacing Consumables

The machine is provided with the following consumables and periodic replacement parts.
We recommend the use of the following consumables as they are manufactured to meet the
specifications of the machine.

Maintenance

3

Type of Consumables/

Periodic Replacement Parts

Toner cartridge K (Black) CT201370 1 unit/box

Toner cartridge C (Cyan) CT201371 1 unit/box

Toner cartridge M (Magenta) CT201372 1 unit/box

Toner cartridge Y (Yellow) CT201373 1 unit/box

Waste toner container CWAA0751 1 unit/box

Drum cartridge CT350851 1 unit/box

Staple cartridge (Finisher-C1 with Booklet
Maker)*

Staple cartridge (Finisher-A1/B1/C1/Finisher­C1 with Booklet Maker)*

Staple cartridge (Booklet Maker Unit for
Finisher-B1)*

Stamp Replacement Kit F451 1 unit/box

*1 : For Finisher-C1 with Booklet Maker
*2 : For Finisher-A1, Finisher-B1, Finisher-C1, and Finisher-C1 with Booklet Maker
*3 : For Booklet Maker Unit for Finisher-B1

Note • We recommend that you always keep spare consumables/periodic replacement parts available.

1

2

3

Product Code Quantity/Box

CWAA0749 4 sets/box

CWAA0540 3 sets/box

CWAA0728 4 sets/box

z

Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the
spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion.
If you spill a large volume of toner, contact your local Fuji Xerox representative.

z

Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may
catch fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox
representative for its disposal.

z

Never throw a waste toner container into an open flame. Toner may catch fire and
cause burn injuries or explosion.
If you have a used waste toner container no longer needed, contact your local Fuji
Xerox representative for its disposal.

64

Replacing Consumables

CAUTION

z

Keep drum cartridges and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and consult
a physician immediately.

z

When replacing drum cartridges and toner cartridges, be careful not to spill the toner.
In case of any toner spills, avoid contact with clothes, skin, eyes and mouth as well as
inhalation.

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least 15
minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and
consult a physician immediately.

Maintenance

 Handling consumables/periodic replacement parts

z

Do not store boxes of consumables/periodic replacement parts upright.

z

Do not unpack consumables/periodic replacement parts before use. Avoid storing
consumables/periodic replacement parts in the following locations:

- In high temperature and humid locations

- Near heat-generating devices

- Areas exposed to direct sunlight

- Dusty areas

z

When using consumables/periodic replacement parts, carefully read precautions for use.
Precautions for use are instructed on their bodies or packages, or a precaution sheet is
included in their packages.

z

We recommend always keeping spare consumables/periodic replacement parts in stock.

z

When calling our Customer Support Center to order consumables/periodical replacement
parts, have the product codes ready.

z

The use of consumables/periodic replacement parts not recommended by Fuji Xerox
could impair machine quality and performance. Use only consumables/periodic
replacement parts recommended by Fuji Xerox.

 Checking the status of consumables

You can check the status of consumables on the [Supplies] screen.

For information on consumables, refer to "Supplies" (P.121).

3

The following shows the reference section for each procedure.

Replacing Toner Cartridges ......................................................................................................................................................... 66

Replacing Waste Toner Container (R5) .................................................................................................................................... 68

Replacing Drum Cartridges R1, R2, R3, or R4 (for Customers Having a Spot Maintenance Contract) ..................... 71

Replacing Staple Cartridge (for Finisher-A1) .......................................................................................................................... 75

Replacing Staple Cartridge (for Finisher-B1)........................................................................................................................... 76

Replacing Staple Cartridge (for Finisher-C1 or Finisher-C1 with Booklet Maker)........................................................... 78

Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1) ............................................................................... 79

Replacing Staple Cartridge (for Finisher-C1 with Booklet Maker) ..................................................................................... 80

65

3 Maintenance

CAUTION

Emptying the Hole Punch Waste Container (for Finisher-B1) .............................................................................................82

Emptying the Hole Punch Waste Container (for Finisher-C1 or Finisher-C1 with Booklet Maker) .............................83

Replacing Stamp (for Duplex Automatic Document Feeder B1-C) ....................................................................................84

Replacing Stamp (for Duplex Automatic Document Feeder B1-PC)..................................................................................85

Replacing Toner Cartridges

The following messages are displayed on the touch screen depending on the amount of
toner remaining. Replace the toner cartridge according to the message.

Maintenance

3

Message*

Please order a Yellow Toner
[Y] Cartridge.

Yellow Toner [Y] Cartridge
needs to be replaced soon.

Yellow Toner [Y] Cartridge
needs to be replaced. -

*1 : The messages in the above table apply to Yellow Toner. "Yellow Toner [Y]" shown in the messages vary depending on the

color and number of the applicable toner.

*2 : The remaining page yield for copy/print jobs is applicable when A4 paper LEF ( ) is used. The value is an estimate and

varies depending on the conditions such as the content printed, dot coverage (area coverage), paper size, paper type, copy/
print density, output image type, and the machine operating environment.

z

Keep drum cartridges and toner cartridges out of the reach of children. If a child

1

Remaining Page yield*

Black: Approx. 3,500 pages
Other than Black: Approx. 2,500
pages

Approx. 40 pages Replace the toner cartridge with

2

You do not need to replace the
Toner Cartridge immediately.
Order the Toner Cartridge
displayed on the screen.

a new one.

The machine will stop. Replace
the toner cartridge with a new
one.

Solution

accidentally swallows toner, spit it out, rinse mouth with water, drink water and consult
a physician immediately.

z

When replacing drum cartridges and toner cartridges, be careful not to spill the toner.
In case of any toner spills, avoid contact with clothes, skin, eyes and mouth as well as
inhalation.

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least 15
minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and
consult a physician immediately.

Important • When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying paper on

the floor beforehand.

• The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and

performance. Use only toner cartridges recommended by Fuji Xerox.

• When the remaining amount of toner is low, the machine may stop printing and display a message.

If this occurs, replace the toner cartridge to resume copying or printing.

• Replace toner cartridges while the machine is on.

• Copy or print density may decrease slightly after the message "Please order a XXX Toner Cartridge"

appears on the touch screen.

66

• If you replace a toner cartridge with a partially used toner cartridge, the number of pages that you

WARNING

can copy or print after the message "Please order a XXX Toner Cartridge" is displayed may differ
significantly from the values described in the above table.

1 Make sure that the machine is not operating, and

open the front cover.

Replacing Consumables

2 Put your hand under the dent of the toner

cartridge indicated in the message, and slightly
lift up the cartridge.

Note • "Y", "M", "C", or "K" indicates Yellow, Magenta,

Cyan, and Black, respectively.

3 Pull out the toner cartridge slowly, and slide it out.

Never throw a toner cartridge into an open
flame. Remaining toner in the cartridge may
catch fire and cause burn injuries or
explosion.
If you have a used toner cartridge no longer
needed, contact your local Fuji Xerox
representative for its disposal.

Important • Slide out the toner cartridge gently. Otherwise, toner may spill from the cartridge.

• If you have a used toner cartridge which is no longer needed, contact our Customer Support Center

for its disposal.

Maintenance

3

4 Take the new toner cartridge of the same color

out of the box, and shake the cartridge up and
down and left and right for ten times.

Important • Do not touch the shutter part.

67

Maintenance

3 Maintenance

5 Hold the cartridge with the arrow facing up, and

push the cartridge in slowly until it stops.

3

6 Close the front cover.

Note • If the front cover is not closed completely, a message appears and the machine will remain paused.

Replacing Waste Toner Container (R5)

The waste toner container holds used toner. The following messages are displayed on the
touch screen according to the status of the waste toner container. Follow the messages as
necessary.

Message

Please order a Waste Toner
Container.

Page yield after the

message is displayed*

ApeosPort-IV C5575,
DocuCentre-IV C5575:

- Approx. 2,300 pages
ApeosPort-IV C4475,
DocuCentre-IV C4475:

- Approx. 1,500 pages
ApeosPort-IV C3375,
DocuCentre-IV C3375:

- Approx. 1,200 pages
ApeosPort-IV C3373,
DocuCentre-IV C3373:

- Approx. 1,100 pages
ApeosPort-IV C2275:

- Approx. 600 pages

Solution

Order the waste toner container.

68

The Waste Toner Container
needs to be replaced.

* : The remaining page yield for copy /print jobs is applicable when A4 paper LEF ( ) is used. The value is an estimate and varies

depending on the conditions such as the content printed, dot coverage (area coverage), paper size, paper type, copy/print
density, output image type, and machine operating environment.

-The machine will stop. Replace
the waste toner container with a
new one.

Replacing Consumables

WARNING

Waste Toner Container

When replacing the waste toner container, clean the LED printhead with the supplied
cleaning bar to prevent inconsistencies in density or color in copies and prints.

Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the
spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion.
If you spill a large volume of toner, contact your local Fuji Xerox representative. Never
throw a waste toner container into an open flame. Toner may catch fire and cause burn
injuries or explosion.
If you have a used waste toner container no longer needed, contact your local Fuji Xerox
representative for its disposal.

Important • Do not touch the five gray-colored sponge parts on the back side of the waste toner container.

Otherwise, your hands may get dirty with toner.

• When replacing the waste toner container, toner may spill and soil the floor. We recommend laying

paper on the floor beforehand.

• The proper disposal of used waste toner containers is required. Return the old waste toner container

to our Customer Support Center.

• The use of waste toner containers not recommended by Fuji Xerox may degrade image quality and

performance. Use only waste toner containers recommended by Fuji Xerox.

1 Make sure that the machine is not operating, and

open the front cover.

2 Pull out the toner cartridge slowly while holding

its left side with one hand.

Maintenance

3

3 Prepare a new waste toner container out of a box.

69

Maintenance

WARNING

3 Maintenance

4 While holding the left side of the waste toner

container, push the bottle in until it clicks.

5 Insert the used waste toner container into the

supplied plastic bag and then seal it firmly with
the zipper.

3

6 Carefully place the old waste toner container into

the empty box with both hands.

Never throw a waste toner container into
an open flame. Toner may catch fire and
cause burn injuries or explosion.
If you have a used waste toner container
no longer needed, contact your local Fuji
Xerox representative for its disposal.

7 Rotate the release lever of the drum cartridge

cover counterclockwise.

8 Lower the cover.

Note • You can now see the drum cartridge.

70

9 Slowly slide out the cleaning bars housed within

the LED printhead until it stops. The cleaning bars
are located in the cleaning connection just under
the drum cartridges (R1, R2, R3, or R4).

Note • Slide out the cleaning bars until you see "zzz".

Important • Do not remove the cleaning bars from the

housing.

10 Slowly slide the cleaning bars back into place.

Note • Clean the four LED printheads (R1 to R4) by

sliding the cleaning bars back and fourth for two
or three times, respectively.

Replacing Consumables

Maintenance

11 Return the cover to the original position.

Note • Push the cover until it clicks into place.

12 Rotate the release lever clockwise to lock the

cover.

13 Close the front cover.

Note • If the front cover is not closed completely, a message appears and the machine will remain paused.

3

Replacing Drum Cartridges R1, R2, R3, or R4 (for Customers Having a Spot Maintenance Contract)

The machine displays the following messages when a drum cartridge needs to be replaced.
When the message is displayed, contact our Customer Support Center.

Refer to this section and locate the position or the indicated drum cartridge (R1, R2, R3, or
R4), and replace the drum cartridge.

71

3 Maintenance

CAUTION

If you continue to copy or print without replacing the drum cartridge after the message is
displayed on the touch screen, the machine will stop after copying or printing the number of
pages shown in the following table.

Message Remaining Page yield Solution

Maintenance

3

Please order a Drum
Cartridge RX.

Drum Cartridge needs
to be replaced.

ApeosPort-IV C5575,
DocuCentre-IV C5575:

Black: Approx. 6,000 pages

Other than Black: Approx. 5,000 pages
ApeosPort-IV C4475,
DocuCentre-IV C4475:

Black: Approx. 5,000 pages

Other than Black: Approx. 5,000 pages
ApeosPort-IV C3375,
DocuCentre-IV C3375:

Black: Approx. 3,000 pages

Other than Black: Approx. 3,000 pages
ApeosPort-IV C3373,
DocuCentre-IV C3373:
Black: Approx. 3,000 pages
Other than Black: Approx. 3,000 pages
ApeosPort-IV C2275:

Black: Approx. 4,000 pages

Other than Black: Approx. 3,000 pages

-Replace the drum

You do not need to
replace the Drum
Cartridge immediately.
Order the Drum
Cartridge displayed on
the screen.

cartridge with a new
one.

z

Keep drum cartridges and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and consult
a physician immediately.

z

When replacing drum cartridges and toner cartridges, be careful not to spill the toner.
In case of any toner spills, avoid contact with clothes, skin, eyes and mouth as well as
inhalation.

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least 15
minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and
consult a physician immediately.

Important • The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and

performance. Use only drum cartridges recommended by Fuji Xerox.

Note • Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent lighting. Do

not touch or scratch the surface of the drum. Doing so may result in unsatisfactory printing.

• The remaining page yield is applicable when A4 paper LEF ( ) is used. The value is an estimate

and varies depending on the conditions such as the paper size, the paper orientation, the number of
pages continuously print, and the machine operating environment.

• Images output from the machine may get dirty after the message "Please order a Drum Cartridge

XXX RX" appears on the touch screen.

72

1 Make sure that the machine is not operating,

and open the front cover.

2 Rotate the release lever of the drum cartridge

cover counterclockwise.

Replacing Consumables

Maintenance

3 Lower the cover.

Note • The drum cartridge is unlocked.

4 Grasp the handle of the drum cartridge

indicated in the message (R1, R2, R3, or R4)
and gently slide out the cartridge.

Important • When removing the drum cartridge, be

careful not to drop it on the floor.

Note • This section explains how to replace the drum

cartridge R1, as an example.

5 Hold the bottom of the drum cartridge as

shown in the illustration, and pull it out from
the machine.

Note • Be careful not to touch the toner attached to

the cartridge.

3

6 Take the new drum cartridge out of the box, and insert the used drum cartridge into the

supplied plastic bag and place it into the box.

Important • Do not place the new drum cartridge in an upright position.

• Return the old drum cartridge to our Customer Support Center.

73

Maintenance

3 Maintenance

7 Insert the front two points of the new drum

cartridge with protective cover in the holes on
the machine.

Note • Insert the two points as shown in the

illustration on the right.

8 Pull out the black paper while holding the

protective cover with one hand. While doing so,
keep the two points inserted in the holes.

3

9 Grasp the tab on top of the cartridge and slide

it toward the machine while holding the
protective cover with one hand.

10 Slide the tab until it stops.

11 Carefully remove the protective cover.

12 Push the drum cartridge straight in the housing

until it stops.

Note • Place the protective cover into the box.

74

13 Return the cover to the original position.

Note • Push the cover until it clicks into place.

14 Rotate the release lever clockwise to lock the

cover.

Replacing Consumables

Maintenance

15 Close the front cover.

Note • If the front cover is not closed completely, a message appears and the machine will remain paused.

Replacing Staple Cartridge (for Finisher-A1)

When the optional Finisher-A1 is installed and the staple cartridge needs to be replaced, a
message appears on the touch screen. When this message appears, load a new staple case
into the staple cartridge.

Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance.

Use only staple cartridges recommended by Fuji Xerox.

Note • To order a staple cartridge, contact our Customer Support Center.

1 Make sure that the machine is not operating,

and open the finisher front cover.

3

2 Take the staple cartridge out of the finisher.

75

Maintenance

3 Maintenance

3 After you take out the staple cartridge, check

inside of the finisher for any remaining staples.

4 Pinch both sides of the empty staple case with

your fingers (1), and remove the staple case
from the cartridge (2).

3

5 Insert the front side of the new staple case into

the staple cartridge (1), and then push the rear
side into the cartridge (2).

6 Push the staple cartridge into the finisher until

it clicks into place.

7 Close the finisher front cover.

Note • If the front cover is not closed completely, a message appears and the machine will remain paused.

Replacing Staple Cartridge (for Finisher-B1)

When the optional Finisher-B1 is installed and the staple cartridge needs to be replaced, a
message appears on the touch screen. When this message appears, load a new staple case
into the staple cartridge.

Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance.

Use only staple cartridges recommended by Fuji Xerox.

Note • To order a staple cartridge, contact our Customer Support Center.

76

1 Make sure that the machine is not operating,

and open the finisher front cover.

2 Grasp the handle and pull out the staple

cartridge holder to the right, towards you.

Replacing Consumables

Maintenance

3 Take the staple cartridge out of the finisher.

Note • The staple cartridge is firmly inserted. A slight

force is required to pull the cartridge out of
the finisher.

4 Pinch both sides of the empty staple case with

your fingers (1), and remove the staple case
from the cartridge (2).

5 Insert the front side of the new staple case into

the staple cartridge (1), and then push the rear
side into the cartridge (2).

3

77

3 Maintenance

6 Push the staple cartridge into the finisher until

it clicks into place.

7 Close the finisher front cover.

Note • If the front cover is not closed completely, a message appears and the machine will remain paused.

Maintenance

Replacing Staple Cartridge (for Finisher-C1 or Finisher-C1 with Booklet Maker)

When the optional Finisher-C1 or optional Finisher-C1 with Booklet Maker is installed and

3

the staple cartridge needs to be replaced, a message appears on the touch screen. When this
message appears, load a new staple case into the staple cartridge.

This section explains how to replace the staple cartridge in the Finisher-C1 with Booklet
Maker, as an example. You can apply the same procedures to the Finisher-C1.

Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance.

Use only staple cartridges recommended by Fuji Xerox.

Note • To order a staple cartridge, contact our Customer Support Center.

1 Make sure that the machine is not operating,

and open the finisher front cover.

2 Grasp the handle R1 of the staple cartridge

holder, and pull out the holder to the right,
towards you.

78

3 Take the staple cartridge out of the finisher.

Note • The staple cartridge is firmly inserted. A slight

force is required to pull the cartridge out of
the finisher.

4 Pinch both sides of the empty staple case with

your fingers (1), and remove the staple case
from the cartridge (2).

Replacing Consumables

Maintenance

5 Insert the front side of the new staple case into

the staple cartridge (1), and then push the rear
side into the cartridge (2).

6 Push the staple cartridge into the finisher until

it clicks into place.

7 Close the finisher front cover.

Note • If the front cover is not closed completely, a message appears and the machine will remain paused.

3

Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1)

When the optional Booklet Maker Unit for Finisher-B1 is installed and the staple cartridge
needs to be replaced, a message appears on the touch screen. When this message appears,
load a new staple case into the staple cartridge.

Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance.

Use only staple cartridges recommended by Fuji Xerox.

Note • To order a staple cartridge, contact our Customer Support Center.

79

Maintenance

3 Maintenance

1 Make sure that the machine is not operating,

and open the finisher side cover.

2 Hold the tabs on both sides of the staple

cartridge and pull the cartridge out of the
finisher.

3

3 Hold the tabs on both sides of a new staple

cartridge, and insert it into the original position
until it clicks.

4 Repeat steps 2 and 3 to replace the other staple cartridge.

5 Close the finisher side cover.

Note • If the cover is not completely closed, a message will appear and the machine remain paused.

Replacing Staple Cartridge (for Finisher-C1 with Booklet Maker)

When the optional Finisher-C1 with Booklet Maker is installed and the staple cartridge needs
to be replaced, a message appears on the touch screen. When this message appears, load a
new staple case into the staple cartridge.

Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance.

Use only staple cartridges recommended by Fuji Xerox.

Note • To order a staple cartridge, contact our Customer Support Center.

80

1 Make sure that the machine is not operating,

and open the finisher front cover.

2 Press and hold the lever to the right (1), and

take the staple cartridge unit out of the finisher
(2).

3 Hold the tabs on both sides of the staple

cartridge.

Replacing Consumables

Maintenance

4 Rotate the booklet staple cartridge at an angle.

5 Lift the booklet staple cartridge out of the unit.

6 With holding the tabs, return the cartridge to

the original position, and then gently push the
cartridge in until it clicks into place.

3

81

3 Maintenance

7 Return the unit to the original position.

8 Close the finisher front cover.

Note • If the front cover is not closed completely, a message appears and the machine will remain paused.

Maintenance

Emptying the Hole Punch Waste Container (for Finisher-B1)

When the optional Finisher-B1 is installed and the hole punch waste container becomes full,
a message appears on the touch screen. When the message appears, empty the hole punch
waste container as instructed.

3

Make sure to discard all paper chads when emptying the hole punch waste container. Not
doing so will cause the container to fill up before the message telling you to empty the
container appears again, and this can cause machine malfunction.

Important • Empty the hole punch waste container when the machine is on. If you empty the container while the

machine is off, the machine does not recognize that the container has been emptied.

1 Make sure that the machine is not operating,

lift the top transport cover, and then open the
front transport cover of the finisher.

2 Pull out the hole punch waste container.

3 Empty the container.

82

Replacing Consumables

4 Insert the emptied hole punch waste container

into the finisher until it stops.

5 Close the front transport cover, and then close the top transport cover of the finisher.

Note • If the cover is not completely closed, a message will appear and the machine remain paused.

Emptying the Hole Punch Waste Container (for Finisher-C1 or Finisher-C1 with Booklet Maker)

When the optional Finisher-C1 or the optional Finisher-C1 with Booklet Maker is installed
and the hole punch waste container becomes full, a message appears on the touch screen.
When the message appears, empty the hole punch waste container as instructed.

Make sure to discard all paper chads when emptying the hole punch waste container. Not
doing so will cause the container to fill up before the message telling you to empty the
container appears again, and this can cause machine malfunction.

Important • Empty the hole punch waste container when the machine is on. If you empty the container while the

machine is off, the machine does not recognize that the container has been emptied.

Maintenance

3

1 Make sure that the machine is not operating,

and open the finisher front cover.

2 Pull out the hole punch waste container R4.

3 Empty the container.

83

3 Maintenance

Lever

4 Insert the emptied hole punch waste container

into the finisher until it stops.

5 Close the finisher front cover.

Note • If the front cover is not closed completely, a message appears and the machine will remain paused.

Maintenance

Replacing Stamp (for Duplex Automatic Document Feeder B1-C)

If the machine offers the Fax service and the Stamp Kit (optional) is installed, replace the
stamp cartridge when stamp impressions start to fade.

3

Important • Do not touch the ink pad of the stamp cartridge. If it comes into contact with your skin, wash

immediately.

• Problems caused by using consumables not recommended by Fuji Xerox are not covered by the

maintenance service contract.

• Before using consumables, carefully read instructions and precautions on their packages.

Note • We recommend always keeping spare consumables/periodic replacement parts in stock.

• To order consumables, contact our Customer Support Center.

(Product Name: Stamp Replacement Kit, Product Code: F451)

1 Pull up the knob on the document feeder top

cover, and open the document feeder top cover
completely.

2 Pull up the lever to open the inner cover.

84

3 Stick the supplied pin into the old stamp

cartridge, and pull it straight out of the
machine.

Note • If only the sponge part of the stamp

cartridge is removed, make sure of removing
the bottom part of the cartridge.

4 Insert the new stamp cartridge.

Replacing Consumables

Maintenance

5 Close the inner cover of the document feeder.

6 Close the left cover of the document feeder until it clicks into place, and confirm that there

is no space between the near or far side of the cover and the document feeder.

Replacing Stamp (for Duplex Automatic Document Feeder B1-PC)

If the machine offers the Fax service and the Stamp Kit (optional) is installed, replace the
stamp cartridge when stamp impressions start to fade.

Important • Do not touch the ink pad of the stamp cartridge. If it comes into contact with your skin, wash

immediately.

• Problems caused by using consumables not recommended by Fuji Xerox are not covered by the

maintenance service contract.

• Before using consumables, carefully read instructions and precautions on their packages.

Note • We recommend always keeping spare consumables/periodic replacement parts in stock.

• To order consumables, contact our Customer Support Center.

(Product Name: Stamp Replacement Kit, Product Code: F451)

1 Lift the document feeder gently, and open the

Side 2 scanner.

3

85

Maintenance

3 Maintenance

2 Stick the supplied pin into the old stamp

cartridge, and pull it straight out of the
machine.

Note • If only the sponge part of the stamp

cartridge is removed, make sure of removing
the bottom part of the cartridge.

3 Insert the new stamp cartridge.

3

4 Close the Side 2 scanner, and then close the

document feeder gently.

86

Cleaning the Machine

WARNING

CAUTION

This section describes how to clean the machine such as the machine exterior, document
cover, document feeder, and document glass.

When cleaning this product, use the designated cleaning materials exclusive to it. Other
cleaning materials may result in poor performance of the product. Never use aerosol
cleaners, or it may catch fire and cause explosion.

Cleaning the Machine

When cleaning this product, always switch off the power and then the main power inside
the body front cover, and unplug the product. Access to a live machine interior may cause
electric shock.

Cleaning the Exterior

The following describes how to clean the exterior of the machine.

Important • Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the machine

as they might discolor, deform, or crack covers.

• Cleaning the machine with an excessive amount of water may cause the machine to malfunction or

damage documents during copying.

1 Wipe the exterior with a firmly wrung soft cloth

moistened with water.

Important • Do not use cleaning agents other than water

or neutral detergent.

Note • If you cannot remove the dirt easily, gently

wipe the machine with a soft cloth moistened
with a small amount of neutral detergent.

2 Wipe off any excess water with a soft cloth.

Maintenance

3

Cleaning the Interior (LED Printheads)

The following describes how to clean the interior (LED printheads) of the machine.
Normally, clean the LED printheads when you replace the waste toner container. However,

if you have image quality problems such as white or colored stripes appear on copied or
printed outputs, clean the LED printheads.

Important • Clean the LED printheads periodically when you replace the waste toner container.

87

Maintenance

3 Maintenance

1 Make sure that the machine is not operating,

and open the front cover.

2 Rotate the release lever of the drum cartridge

cover counterclockwise.

3

3 Lower the cover.

Note • You can now see the drum cartridge.

4 Slowly slide out the cleaning bars housed

within the LED printhead until it stops. The
cleaning bars are located in the cleaning
connection just under the drum cartridges (R1,
R2, R3, or R4).

Note • Slide out the cleaning bars until you see

"zzz".

Important • Do not remove the cleaning bars from the

housing.

5 Slowly slide the cleaning bars back into place.

Note • Clean the four LED printheads (R1 to R4) by

sliding the cleaning bars back and fourth for
two or three times, respectively.

88

6 Return the cover to the original position.

Note • Push the cover until it clicks into place.

7 Rotate the release lever clockwise to lock the

cover.

Cleaning the Machine

Maintenance

8 Close the front cover.

Note • If the front cover is not closed completely, a message appears and the machine will remain paused.

Cleaning the Touch Screen

This section describes how to clean the touch screen of the machine.

1 Wipe the LCD only with a soft cloth moistened

with neutral detergent or alcohol.

Important • Do not apply too much neutral detergent or

alcohol. Squeeze out excess moisture before
you wipe the LCD if the fluid drips.

• Do not use volatile solvent such as benzene

and paint thinner or insect killer. Doing so
might cause discolored, deformed, or cracked
parts.

• Wipe the panel softly, otherwise, the parts

might be damaged.

Cleaning Document Cover and Document Glass (for Duplex Automatic Document Feeder B1-C)

3

If the document cover and document glass become soiled, smudges may appear on copies,
faxes, or scanned documents and the machine may not properly detect document sizes.

To ensure clear copies at all times, clean the document cover and the document glass once
a month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint or

coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to malfunction or

damage documents during copying, faxing, or scanning.

89

Maintenance

3

3 Maintenance

1 Wipe the document cover with a soft cloth

moistened with water to remove any dirt, and
then wipe it with a soft, dry cloth.

Important • Do not use cleaning agents other than water

or neutral detergent.

Note • If you cannot remove dirt easily, gently wipe

the document cover with a soft cloth
moistened with a small amount of neutral
detergent.

2 Wipe the document glass with a soft cloth

moistened with water to remove any dirt, and
then wipe it with a soft, dry cloth.

Important • Do not use cleaning agents other than water

or neutral detergent.

Note • If you cannot remove dirt easily, gently wipe

the document glass with a soft cloth
moistened with a small amount of neutral
detergent.

Cleaning Document Cover and Document Glass (for Duplex Automatic Document Feeder B1-PC)

If the document cover and document glass become soiled, smudges may appear on copies,
faxes, or scanned documents and the machine may not properly detect document sizes.

To ensure clear copies at all times, clean the
document cover and the document glass once a
month with the cloth provided in the document
feeder as shown in the illustration.

Important • Do not use benzene, paint thinner, or other

organic solvents. Doing so might damage
paint or coating on plastic parts.

• Cleaning the machine with an excessive

amount of water may cause the machine to
malfunction or damage documents during
copying, faxing, or scanning.

1 Wipe the document cover with the provided

cloth.

Note • If you cannot remove dirt easily, gently wipe

the document cover with a soft cloth
moistened with a small amount of neutral
detergent.

Important • Do not use cleaning agents other than water

or neutral detergent.

90

2 Wipe the document glass with the provided

cloth.

Note • If you cannot remove dirt easily, gently wipe

the document glass with a soft cloth
moistened with a small amount of neutral
detergent.

Important • Do not use cleaning agents other than water

or neutral detergent.

Cleaning the Machine

Cleaning Film and Constant Velocity Transport Glass (for Duplex Automatic Document Feeder B1-C)

If the film or constant velocity transport glass become soiled, smudges may appear on
copies, faxes, or scanned documents and the machine may not properly detect document
sizes.

To ensure clear copies at all times, clean the film and the constant velocity transport glass
once a month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint or

coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to malfunction or

damage documents during copying, faxing, or scanning.

1 Wipe the film with a soft cloth moistened with

water to remove any dirt, and then wipe it with
a soft, dry cloth.

Important • Do not press the film with an excessive force

as it can be easily damaged.

• Do not use cleaning agents other than water

or neutral detergent.

Note • If you cannot remove dirt easily, gently wipe

the film with a soft cloth moistened with a
small amount of neutral detergent.

2 Wipe the constant velocity transport glass with

a soft cloth moistened with water to remove
any dirt, and then wipe it with a soft dry cloth.

Important • Do not use cleaning agents other than water

or neutral detergent.

Note • If you cannot remove dirt easily, gently wipe

the glass with a soft cloth moistened with a
small amount of neutral detergent.

Maintenance

3

Cleaning Film and Constant Velocity Transport Glass (for Duplex Automatic Document Feeder B1-PC)

If the film or constant velocity transport glass become soiled, smudges may appear on
copies, faxes, or scanned documents and the machine may not properly detect document
sizes.

91

Maintenance

3

3 Maintenance

To ensure clear copies at all times, clean the
film, the Side 1 constant velocity transport glass
and the Side 2 constant velocity transport glass
once a month with the cloth provided in the
document feeder as shown in the illustration.

Important • Do not use benzene, paint thinner, or other

organic solvents. Doing so might damage
paint or coating on plastic parts.

• Cleaning the machine with an excessive

amount of water may cause the machine to
malfunction or damage documents during
copying, faxing, or scanning.

1 Lift the document feeder gently, and open the

Side 2 scanner.

2 Wipe the film with the provided cloth.

Note • If you cannot remove dirt easily, gently wipe

the film with a soft cloth moistened with a
small amount of neutral detergent.

Important • Do not press the film with an excessive force

as it can be easily damaged.

• Do not use cleaning agents other than water

or neutral detergent.

3 Wipe the Side 1 constant velocity transport

glass and the Side 2 constant velocity transport
glass with the provided cloth.

Note • If you cannot remove dirt easily, gently wipe

the glass with a soft cloth moistened with a
small amount of neutral detergent.

Important • Do not use cleaning agents other than water

or neutral detergent.

4 Close the Side 2 scanner, and then close the

document feeder gently.

92

Cleaning Document Feeder Rollers

With Duplex Automatic Document Feeder B1-C (optional)

With Duplex Automatic Document Feeder B1-PC (optional)

If the document feeder rollers become soiled, smudges may appear on copies, faxes, or
scanned documents and paper jams may occur.

To ensure clean copies at all times, clean the document feeder roller about once a month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint or

coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to malfunction or

damage documents during copying, faxing, scanning, or printing.

1 Pull up the knob on the document feeder top

cover, and open the document feeder top cover
completely.

Note • When you fully open the cover, it enters a

fixed position. Open the cover gently.

Cleaning the Machine

Maintenance

2 While turning the rollers, wipe them with a soft cloth moistened with water.

Important • Do not use cleaning agents other than water or neutral detergent.

• Use a cloth firmly wrung to prevent water drops from falling into the machine. If water gets into the

machine, it may cause the machine to malfunction.

Note • If you cannot remove dirt easily, gently wipe the rollers with a soft cloth moistened with a small

amount of neutral detergent.

3 Close the document feeder left cover until it clicks into place, and confirm that there is no

space between the near or far side of the cover and the document feeder.

3

93

3 Maintenance

Executing Calibration

Calibrate the machine regularly to correct and ensure consistency of printing colors over
time, environment and devices.

Select a screen type on the [Calibration] screen and execute calibration, and calibration
data for that screen type will be saved. The saved calibration data will be applied to the job
when that type of screen is to be used for the job. Which type of screen is to be used for the
job will be determined by the job settings.

The following four screen types can be selected on the [Calibration] screen.

z

Copy Job 1

Maintenance

3

The calibration data for [Copy Job 1] will be applied when [Text], [Photo & Text], or [Map]
is selected for [Original Type].

z

Copy Job 2

The calibration data for [Copy Job 2] will be applied when [Photo] is selected for [Original
Type].

z

Print Job 1

For PCL print drivers

- The calibration data for [Print Job 1] will be applied when the screen for [Image
Quality], [Image Adjustment Mode], and [Image Types], which can be specified on the
[Color Options] tab, is to be used.

- The calibration data for [Print Job 1] will be applied when [Auto Screening], [Fineness],
or [Standard] is selected for [Screen] on the [Advanced] tab.

For PostScript print drivers

- The calibration data for [Print Job 1] will be applied when [High Quality] or [High
Resolution] is selected for [Image Quality] and [Auto Screening], [Fineness], or
[Standard] is selected for [Screen] on the [Color Options] tab.

- The calibration data for [Print Job 1] will be applied when [High Speed] is selected for
[Image Quality] and [Fineness] or [Standard] is selected for [Screen] on the [Color
Options] tab.

z

Print Job 2

94

For PCL print drivers

- The calibration data for [Print Job 2] will be applied when [Gradation] is selected for
[Screen] on the [Advanced] tab unless [High Resolution] is selected for [Image Quality].

- The calibration data for [Print Job 2] will be applied when [Print Page Mode] is selected
on the [Advanced] tab unless [High Resolution] is specified for [Image Quality].

For PostScript print drivers

- The calibration data for [Print Job 2] will be applied when [High Speed] is selected for
[Im ag e Q uality] an d [ Au to Screeni ng ] o r [Finene ss ] i s selected fo r [ Sc reen] on th e [ Col or
Options] tab.

Note • It is recommended to execute calibration for each of the four screen types. After calibration for the

first screening type, select the next screen type and repeat the procedure.

• When the printed colors do not seem to have been corrected properly despite regular calibration,

contact our Customer Support Center.

• Make sure that the following settings are specified under [Tools] > [System Settings] > [Copy Service

<Log In/Out> button

Settings] > [Copy Defaults] in the System Administration mode before calibration.

-Lighten/Darken: Normal

-Contrast: Normal

-Sharpness: Normal

-Saturation: Normal

-Color Balance: 0, 0, 0

-Color Shift: Normal

• You can change the above [Copy Defaults] settings after calibration.

• For information on [Copy Defaults], refer to "Copy Defaults" (P.187).

• During calibration, the machine cannot receive print jobs or faxes.

The following describes how to calibrate the machine.

Executing Calibration

1 Select [Calibration] on the [Services Home]

screen.

When [Calibration] is not displayed, follow the procedure below.

1) Press the <Log In/Out> button.

2) Enter the System Administrator's user ID
with the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

Maintenance

3

When a passcode is required, select [Next]
and enter the System Administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3) Select [Tools] on the [Services Home] screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

95

Maintenance

Magenta

3

3 Maintenance

4) Select [System Settings] > [Common Service
Settings] > [Image Quality Adjustment].

5) Select [Calibration].

2 Set [Screen Type] and [Paper Supply].

Note • [Copy Job 1] is selected here as an example.

• Make sure that [Target] is set to [Copy & Print

Jobs]. If not, calibration will not be effective
for jobs outside the selected range.

3 Select [Start].

Note • A message saying "Outputting the

Calibration Chart... - Copy Job 1" appears,
and the machine prints the Calibration Chart.

4 Place the Calibration Chart face down on the

document glass with the magenta marks on
corners on your left hand side.

Note • Place the Calibration Chart on the document

glass.

5 Place at least five sheets of white paper on the

Calibration Chart to cover the Chart and close
the document cover.

96

Executing Calibration

6 Select [Start].

A message saying "Calibration in progress... - Copy Job 1" appears, and the machine starts
calibration. It takes about 10 seconds to complete the calibration.

The calibration result will be shown on the screen.

7 Select [Confirm].

8 To execute calibration for aother screen type, repeat steps 2 to 7.

9 Select [Close] repeatedly until the [Tools] screen is displayed.

10 Select [Close].

11 Copy to confirm the image quality.

Note • During calibration, the machine cannot receive print jobs or faxes.

12 Select [Close].

Maintenance

3

97

3 Maintenance

<Log In/Out> button

Executing 2 Sided Color Scanning Calibration

Calibrate the Duplex Automatic Document Feeder B1-PC (optional) regularly to correct and
ensure consistency of its scanning colors over time, environment and devices.

Important • For a better result, calibrate the machine in advance. For information on how to calibrate the

machine, refer to "Executing Calibration" (P.94).

1 Press the <Log In/Out> button.

Maintenance

3

2 Enter the System Administrator’s user ID with

the numeric keypad or the keyboard displayed
on the screen, and select [Enter].

When a passcode is required, select [Next] and
enter the System Administrator’s passcode, and
select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home] screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common Service

Settings] > [Image Quality Adjustment].

98

5 Select [2 Sided Color Scanning Calibration].

Executing 2 Sided Color Scanning Calibration

Magenta

Magenta

6 Select [Print Chart].

Note • To restore the previous values, select [Restore Previous Values], and then [Start]. To restore the

factory default values, select [Restore Factory Default Values], and then [Start]. When the
restoration is completed, a message appears on the screen.

7 Select [Start].

Note • A message saying “Outputting the chart for 2 Sided Color Scanning Calibration....” appears, and the

machine prints the 2 Sided Color Scanning Calibration Chart.

8 Load the 2 Sided Color Scanning Calibration

Chart face up on the document feeder with the
magenta marks on corners on your left hand
side.

Maintenance

9 Select [Start].

A message saying “Scanning chart...” appears.

10 Load the 2 Sided Color Scanning Calibration

Chart face down on the document feeder with
the magenta marks on corners on your left
hand side.

11 Select [Start].

A message saying “Scanning chart and performing color correction...” appears, and the
machine starts calibration. When the calibration is completed, the calibration result will be
shown on the screen.

Note • If an error message appears on the screen, select the [Confirm] button, and then repeat steps 8 to

11.

12 Select [Confirm].

13 Select [Close] repeatedly until the [Tools] screen is displayed.

3

14 Select [Close].

15 Copy an image to see the calibration result reflected on the printout.

Note • During calibration, the machine cannot receive print jobs or faxes.

16 Select [Close].

99

3 Maintenance

<Machine Status> button

Printing a Report/List

You can print a report/list to check the settings and communication status.
This section describes how to print a report/ list.

For information on the types of report/list, refer to "Print Reports" (P.106).

Note • When the <Data> indicator is not lit, you cannot print the Stored Documents List.

1 Press the <Machine Status> button.

Maintenance

3

2 Select [Print Reports].

Note • If [Print Reports Button] under [Reports] is set

to [Disabled], the [Print Reports] button
appears only when the [Tools] button is
displayed on the [Services Home] screen. For
more information on [Reports], refer to
"Reports" (P.158).

• If you want to print [Billing Data List] or

[Auditron Report (Fax Jobs)], insert a card to
the machine before instructing print.

3 Select the service that you want a report or list

for.

4 Select a report or list to print, and then press the <Start> button.

Note • The reports and the lists to be displayed on the screen depend on the configuration of your

machine.

100