Version 3.4
september 2024
702P09333
Xerox® AltaLink® C8100 Color
®
and Xerox
AltaLink® B8100
Multifunction Printer Series
Embedded Web Server Software
Upgrade Installation Instructions
Upgrading Software for Xerox® ConnectKey® Technology
© 2024 Xerox Corporation. All rights reserved. Xerox®, ConnectKey®, and AltaLink® are trademarks of
Xerox Corporation in the United States and/or other countries.
Other company trademarks are also acknowledged.
BR40656
Document Version : 3.4 (September 2024)
Contents
Xerox® AltaLink® C8100 Color Multifunction Printer and Xerox® AltaLink® B8100 Multifunction Printer Series
Upgrade Instructions Using the Embedded Web Server ............................................................................................................. 1
Identifying the Software Version ...................................................................................................................................................... 1
Upgrade Procedures ................................................................................................................................................................................ 1
Requirements .............................................................................................................................................................................................. 1
Downloading the Package for Upgrade ......................................................................................................................................... 2
Enabling Software Upgrades............................................................................................................................................................... 2
Installing the Software ........................................................................................................................................................................... 3
Appendix A: Printing a Configuration Report ............................................................................................................................... 6
Appendix B: Clone Files .......................................................................................................................................................................... 6
Creating the Clone File (Optional) .................................................................................................................................................... 6
Reapplying the Clone File (Optional) ............................................................................................................................................... 8
Appendix C: Failed Software Upgrade .......................................................................................................................................... 13
Launch Release Missing ....................................................................................................................................................................... 13
Software File Invalid .............................................................................................................................................................................. 14
View Error via Embedded Web Server ........................................................................................................................................... 14
i
Xerox® AltaLink® C8100 Color Multifunction Printer and
recommended automatic upgrade process, follow the instructions provided.
Embedded Web
Server Software
Upgrade
Xerox® AltaLink® B8100 Multifunction Printer Series
Upgrade Instructions Using the Embedded Web Server
This document details the software upgrade instructions for the Xerox® AltaLink® C8100 Color Multifunction
Printer and Xerox
Note: To access administrative settings and to perform the software upgrade procedures, system
administrator access privileges are required.
®
AltaLink® B8100 Multifunction Printer Series.
Identifying the Software Version
Note: If you do not know the IP address of your printer, you may print a Configuration Report and the IP
address of your printer will be listed on it. Refer to
1. Access the printer Embedded Web Server (EWS) by opening a web browser and entering the IP address
or hostname of the printer. If the printer is locked, a login screen appears.
Note: The default username for the administrator account is admin, and the default administrator
password is the device serial number which can be found at the top of the Home page on the Embedded
Web Server. The password is NOT case sensitive.
2. Scroll to the bottom of the printer Home page and select Configuration Report.
3. Select the Software Versions link.
4. Under Software Versions, note the Device Software. This is the current software version on your printer.
Appendix A: Printing a Configuration Report.
Upgrade Procedures
Software Upgrade
Utility
(Recommended)
To upgrade your device, it is recommended that you use the Xerox®
ConnectKey
use the quick and easy-to-use tool interface to upgrade your device. To use the
If you experience problems with the Software Upgrade Utility, you can upgrade
the software manually using the Embedded Web Server for the device.
®
Technology Software Upgrade Utility. This utility enables you to
Requirements
Verify the current software version installed on your device. For instructions, refer to Identifying the Software
Version. Ensure that the printer is configured and connected to the network.
1. Ensure that you have the IP address of the AltaLink
the IP address, refer to Appendix A: Printing a Configuration Report.
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®
Device and can connect to the IP address. To locate
2. Ensure that HTTP is enabled on your AltaLink® Device. For details, refer to the HTTP on the configuration
page under
https://www.xerox.com/office/support.
Note: The zip file contains the Software Upgrade Utility instructions, Embedded Web Server
Software Upgrade Instructions, ckupgrade-XXXXXXXXXXX.jar, dlm upgrade file, any associated
Web apps to install, and the software manifest file. Do not modify the structure or format of the zip
file.
Connectivity>Protocols > HTTP or System Administrator Guide for your device on
Downloading the Package for Upgrade
To upgrade the device software manually, use the following instructions.
1. At your computer, download the Upgrade Software:
2. Locate the software for the device that you are upgrading.
a. To download software to your desktop, click Accept.
b. Right-click the downloaded Xerox_AltaLink_X81XX_Software_Upgrade_121XXXXXXXXXXX.zip file,
extract all content to the desktop. A new folder is created on the desktop with the same name
then
as the downloaded .zip file.
c. Open the folder and scroll to find the XeroxAltaLink_X81XX_system-sw121XXXXXXXXXXX.zip file.
Double-click this .zip file and open the
d. Highlight the AltaLink C_B_81XX folder and extract files to the desktop.
dlm folder.
Enabling Software Upgrades
1. At your computer, open a Web browser, then type the IP Address of your AltaLink® Device using the
format http://A.B.C.D.
2. From the menu at the top of the screen, click Properties. If you receive a security warning, click the
option to continue
Note: The default username for the administrator account is admin, and the default administrator
password is the device serial number which can be found at the top of the Home page on the Embedded
Web Server. The password is NOT case sensitive.
. If the printer is locked, a login screen appears.
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3. Type the login details for the system administrator. The Configuration Overview page appears.
4. In the left navigation pane, click Security > Installation Policies.
5. For Software Upgrade, enable the check box for Allow Software Upgrades, then scroll down and click
Apply.
6. To install weblets, enable the check box for Allow Weblet Installation.
Installing the Software
Note: If you wish to keep a backup of your printer configuration settings, refer to Appendix B: Clone Files.
Two software files need to be loaded using this process.
1. Load software upgrade file 746306v4.dlm.
a. At your computer, open a Web browser, then type the IP Address of your AltaLink
format http://A.B.C.D.
b. From the menu at the top of the page, click Properties. If you receive a security warning, click the
option to continue. If the printer is locked, a login screen appears.
Note: The default username for the administrator account is admin, and the default administrator
password is the device serial number which can be found at the top of the Home page on the Embedded
Web Server.
c. Type the login details for the system administrator. The Configuration Overview page appears.
d. In the left navigation pane, click Fleet Orchestrator.
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®
Device using the
e. Select Create/Install File, then select Install File. (File version removed for clarity)
f. Select Software Upgrade File.
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g. Select Choose file, then select the 746306v4.dlm file.
h. Click Install. A file submission message appears. Click OK. The device restarts automatically.
i. If the patch installation is successful, continue to the next step. The Network controller version
updates to 1XX.XXX.XXX. XXXXX. 746306v4dlm.
2. Load software upgrade file 121.XXX.XXX.XXXXX.
a. From the left navigation pane, click Fleet Orchestrator.
b. Select Create / Install File, then select Install a File. Ensure that the Software Upgrade File
radio button is selected. Scroll to the bottom of the page, then select
Chose File. Open the folder
that you created on the desktop. Open the DLM folder, then locate the AltaLink_C81XX_systemsw#121XXXXXXXXXXX#ENG_MOD.DLM file. (example) Select the file, then click Open.
c. Click Install. A file submission message appears. Click OK. The device restarts automatically.
d. If the upgrade is successful, continue with the instructions. If the upgrade fails and a failed
upgrade report is generated, for further instructions, refer to Appendix C: Failed Software
Upgrade.
Note: While the file is transferring, do not navigate from the transfer page until the file submission
completes.
Software installation begins several minutes after the software file is submitted to the device. After the
installation starts, all access to the Embedded Web Server is disabled. You can monitor the installation
progress from the device control panel. The software installation process can take approximately 45 minutes
to complete.
After the software installation process completes, the device restarts automatically, then prints a Software
Upgrade Report and a new Configuration Report.
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Congratulations! You have upgraded the software on your Xerox® AltaLink® Device for Xerox® ConnectKey®
Technology successfully!
Appendix A: Printing a Configuration Report
To view the IP address of your printer, print a Configuration Report. Ensure that you print and keep a copy of
the Configuration Report for reference until after the firmware update is complete.
1. At the printer control panel, touch the Home button.
2. Touch Device > Information Pages.
3. Touch Configuration Report, then touch Print.
4. On the printed configuration report, in the Software Version section, check the system software version.
Appendix B: Clone Files
CREATING THE CLONE FILE (OPTIONAL)
1. At your computer, open a Web browser, then type the IP Address of your AltaLink® Device using the
format http://A.B.C.D.
2. From the menu at the top of the screen, click Properties. If you receive a security warning, click the
option to continue. If the printer is locked, a login screen appears.
Note: The default username for the administrator account is admin, and the default administrator
password is the device serial number which can be found at the top of the Home page on the Embedded
Web Server. The password is NOT case sensitive.
3. Type the login details for the system administrator. The Configuration Overview page appears.
4. In the left navigation pane, click Fleet Orchestrator.
Page | 6
5. To clone all features, click Create/Install File.
6. Select Create a file.
Page | 7
7. Scroll to bottom of the page, then select Create.
Note: When the clone process completes, the following page appears.
8. Click the cloning.dlm hyperlink, then save the .dlm file to your local hard drive.
REAPPLYING THE CLONE FILE (OPTIONAL)
Note: The AltaLink® Devices will automatically save and restore your settings under most circumstances. If
you find that your settings were not retained, then use the following procedure to restore your settings from
the clone file that you created in previous steps of these instructions.
Page | 8
1. At your computer, open a Web browser, then type the IP Address of your AltaLink® Device using the
format http://A.B.C.D.
2. From the menu at the top of the page, click Properties. If you receive a security warning, click the option
to continue. If the printer is locked, a login screen appears.
Note: The default username for the administrator account is admin, and the default administrator
password is the device serial number which can be found at the top of the Home page on the Embedded
Web Server.
3. Type the login details for the system administrator. The Configuration Overview page appears.
4. In the left navigation pane, click Fleet Orchestrator.
5. Select Install file.
Page | 9
6. Select Clone file.
Page | 10
7. Select Choose file, then select the previously saved file from your hard drive.
8. Select Install.
9. Click OK.
Page | 11
Note: The Embedded Web Server is unavailable during clone file installation. When the cloning process
completes, the device restarts automatically.
10. To verify that the clone file installed successfully, refresh the browser.
Page | 12
Appendix C: Failed Software Upgrade
Xerox® Device
Recovery Patch
Link
Xerox® AltaLink® C8130/35
LDRPC813035v2.dlm
LDRPC813035v2.zip
Xerox® AltaLink® C8145/55
LDRPC814555v2.dlm
LDRPC814555v2.zip
Xerox® AltaLink® C8170
LDRPC8170v2.dlm
LDRPC8170v2.zip
Xerox® AltaLink® B8145/55
LDRPB814555v2.dlm
LDRPB814555v2.zip
Xerox® AltaLink® B8170
LDRPB8170v2.dlm
LDRPB8170v2.zip
Xerox® Device
Recovery Patch
Link
Xerox® AltaLink® C8130/35
LDRPC813035v6.dlm
LDRPC813035v6.zip
Xerox® AltaLink® C8145/55
LDRPC814555v6.dlm
LDRPC814555v6.zip
Xerox® AltaLink® C8170
LDRPC8170v6.dlm
LDRPC8170v6.zip
Xerox® AltaLink® B8145/55
LDRPB814555v6.dlm
LDRPB814555v6.zip
Xerox® AltaLink® B8170
LDRPB8170v6.dlm
LDRPB8170v6.zip
This section details the process to follow if the software upgrade fails. If any of the following Printed Error
Reports are generated, proceed to the following instructions.
LAUNCH RELEASE MISSING
• Printed Error Report that shows Launch Release Missing
• Printed Error Report that shows Launch Release Corrupted
• Printed Error Report that shows Launch Release Version Mismatch
1. Load the Launch DLM Recovery Patch (LDRP) on the device. Because the recovery patch is speed specific,
use the following tables to determine which patch to load.
If starting software version begins with 105 or 111 then use:
If starting software version begins with 113, 114, 118, 119, 120, or 121, then use:
2. Follow the appropriate link in the table. To download the .zip file to the desktop, click Accept.
3. Double-click the downloaded file, then unzip the contents to the desktop.
4. Load the identified patch using the Embedded Web Server.
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a. At your computer, open a Web browser, then type the IP Address of your AltaLink® Device using the
format http://A.B.C.D.
b. From the menu at the top of the page, click Properties. If you receive a security warning, click to
continue
. If the printer is locked, a login screen appears.
Note: The default username for the administrator account is admin, and the default administrator
password is the device serial number which can be found at the top of the Home page on the
Embedded Web Server.
c. Type the login details for the system administrator. The Configuration Overview page appears.
d. From the left navigation pane, click Fleet Orchestrator.
• Click Browse, then locate the LDRPC81xxv2.dlm (example) file or the LDRPC81xxv6.zip
(example) that was unzipped to the desktop.
• Select the located file, then click Open.
• Click Install Software. A file submission message appears. Click OK.
Note: While the file is transferring, do not navigate from the transfer page until the file submission
completes.
5. After the installation completes, restart the device.
6. Try Software Upgrade again. You do not need to load the pre-installation patch 746306v4a.dlm again.
SOFTWARE FILE INVALID
If during the upgrade, the Embedded Web Server screen provides an error notification that states that the
software file is invalid, check the following:
1. Check the Device Software Version (see Identifying the Software Version).
2. Ensure that the correct .zip file was downloaded from Xerox.com. Verify that the correct device and
speed configuration was selected.
VIEW ERROR VIA EMBEDDED WEB SERVER
If the failed upgrade attempt was done remotely without access to the device, one can view the error using
the Embedded Web Server.
1. At your computer, open a Web browser, then type the IP Address of your AltaLink
®
Device using the
format http://A.B.C.D.
2. From the menu at the top of the page, click Properties. If you receive a security warning, click to
continue
. If the printer is locked, a login screen appears.
Note: The default username for the administrator account is admin, and the default administrator
password is the device serial number which can be found at the top of the Home page on the
Embedded Web Server.
3. Type the login details for the system administrator. The Fleet Orchestrator page appears.
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4. Click on view. This should detail what the upgrade issue is. In the case shown below the Launch DLM
Recovery Patch (LDRP) needed to be loaded first.
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