Xantrex Technology Solar 400 User Manual

by

XPower Powerpack
Solar 400

Owner’s Guide

About Xantrex

Xantrex Technology Inc. is a world-leading supplier of advanced power electronics
and controls with products from 50 watt mobile units to 2.5 MW utility-scale systems
for wind, solar, batteries, fuel cells, microturbines, and backup power applications in
both grid-connected and stand-alone systems. Xantrex products include inverters,
battery chargers, programmable power supplies, and variable speed drives that
convert, supply, control, clean, and distribute electrical power.

Trademarks

XPower Powerpack Solar 400 is a trademark of Xantrex International. Xantrex is a
registered trademark of Xantrex International.

Other trademarks, registered trademarks, and product names are the property of their
respective owners and are used herein for identification purposes only.

Notice of Copyright

XPower™ Powerpack Solar 400 Owner’s Guide © March 2007 Xantrex
International. All rights reserved.

Exclusion for Documentation

UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX TECHNOLOGY INC.
(“XANTREX”)

(a) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF
ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER
DOCUMENTATION.

(b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES, DAMAGES, COSTS OR
EXPENSES, WHETHER SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL,
WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION. THE USE OF ANY SUCH
INFORMATION WILL BE ENTIRELY AT THE USER’S RISK; AND

(c) REMINDS YOU THAT IF THIS MAN UAL IS IN ANY LANGUAGE OTHER THAN ENGLISH,
ALTHOUGH STEPS HAVE BEEN TAKEN TO MAINTAIN THE ACCURACY OF THE
TRANSLATION, THE ACCURACY CANNOT BE GUARANTEED. APPROVED XANTREX
CONTENT IS CONTAINED WITH THE ENGLISH LANGUAGE VERSION WHICH IS POSTED AT
WWW.XANTREX.COM.

Date and Revision

March 2007 Revision B

Part Number

975-0328-01-01

Product Number

852-2071

Contact Information

Telephone: [phone] (Xantrex toll free)

About This Guide

Purpose

The purpose of this Owner’s Guide is to provide explanations
and procedures for installing, operating, maintaining, and
troubleshooting the XPower Powerpack Solar 400.

Conventions Used

The following conventions are used in this guide.

WARNING

Warnings identify conditions that could result in personal
injury or loss of life.

CAUTION

Cautions identify conditions or practices that could result in
damage to the product or to other equipment.

Important: These notes describe an important action item

or an item that you must pay attention to.

i

About This Guide

Related Information

You can find more information about Xantrex Technology
Inc. as well as its products and services at

www.xantrex.com.

ii 975-0328-01-01

Important Safety Instructions

The XPower Powerpack Solar 400 generates a type of AC
power similar to a normal household wall outlet. Operating
the Powerpack Solar 400 incorrectly or misusing it may
damage the equipment or create hazardous conditions for the
user.

Important: Before using your XPower Powerpack Solar 400, be
sure to read these safety instructions and the operational
procedures in the manual. Retain this manual for future reference.

Warnings and Cautions

WARNING: Limitations on Use

The XPower Powerpack Solar 400 is not intended for use in
connection with life support systems or other medical equipment or
devices.

WARNING: Shock hazard. Keep away from
children.

The Powerpack Solar 400 generates the same potentially lethal AC
power as a normal household wall outlet. Do not insert foreign
objects into the AC sockets, the DC input/output power socket (DC
socket), USB port, speaker grills, or the ventilation holes. Do not
expose this product to water, rain, snow, or spray.

Do not open or disassemble the Powerpack Solar 400.

iii

Important Safety Instructions

WARNING: Explosion hazard

Do not use this product where there are flammable fumes or gases,
such as in the bilge of a gasoline- powered boat, or near propane
tanks. Do not use this product in an enclosure containing
automotive-type lead acid batteries. These batteries, unlike the
sealed AGM battery in Powerpack Solar 400, vent explosive
hydrogen gas which can be ignited by sparks caused when making
electrical connections.

When working on electrical equipment, always ensure someone is
nearby to help you in an emergency.

WARNING: Heated surface

Ensure at least 2" (5 cm) air space is maintained on all sides of the
Powerpack Solar 400. During operation, keep away from materials
that may be affected by high temperatures such as blankets, pillows
and sleeping bags.

CAUTION

Do not connect any AC appliance with the neutral conductor
connected to ground to the Powerpack Solar 400 including AC
residential electrical distribution panels.

CAUTION

Do not expose the Powerpack Solar 400 to temperatures over
104 °F (40 °C).

iv 975-0328-01-01

Important Safety Instructions

Precautions for Using Rechargeable
Appliances

CAUTION

The output of the inverter is non-sinusoidal.

Most rechargeable battery-operated equipment uses a
separate charger or transformer that is plugged into an AC
receptacle and produces a low voltage charging output.

Some chargers for rechargeable batteries can be damaged if
connected to the XPower Powerpack Solar 400.

Do not use the following with the XPower Powerpack Solar
400:

• Small battery-operated appliances like flashlights, razors,
and night lights that can be plugged directly into an AC
receptacle to recharge.

• Some chargers for battery packs used in hand power
tools. These affected chargers display a warning label
stating that dangerous voltages are present at the battery
terminals.

Important: If you are unsure about using your rechargeable
appliance with the Powerpack Solar 400, contact the equipment
manufacturer to determine the rechargeable appliance’s
compatibility with the modified sine wave (non-sinusoidal) AC
waveform.

975-0328-01-01 v

Important Safety Instructions

First Aid

The internal battery is a sealed, lead-acid type battery. It is
not designed to be user replaceable. However, if a leak is
detected, stop operating and handling the Powerpack Solar
400 immediately.

IF BATTERY ACID CONTACTS EYES:

1. Immediately flush with cold running water for at least 15
minutes.

2. Then seek prompt medical attention.

IF BATTERY ACID CONTACTS SKIN:

1. Wash thoroughly with soap and water.

2. If skin irritation persists, obtain medical attention
immediately.

Note: Baking soda neutralizes lead-acid battery electrolyte.

vi 975-0328-01-01

Contents

Important Safety Instructions

Warnings and Cautions - - - - - - - - - - - - - - - - - - - - - - - - - - - - -iii
Precautions for Using Rechargeable Appliances - - - - - - - - - - - - v
First Aid - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - vi

1

Introduction

About the Powerpack Solar 400 - - - - - - - - - - - - - - - - - - - - - - - 1
Comprehensive Protection - - - - - - - - - - - - - - - - - - - - - - - - - - - 1

Automatic Overload - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1
Overheating- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2
Low Battery Protection - - - - - - - - - - - - - - - - - - - - - - - - - - 2

2

Features

Contents - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3
Powerpack Solar 400 Features - - - - - - - - - - - - - - - - - - - - - - - - 4

Front and Side Panels - - - - - - - - - - - - - - - - - - - - - - - - - - - 4
Control Panel and Display - - - - - - - - - - - - - - - - - - - - - - - - 5
Power Socket Side Panel - - - - - - - - - - - - - - - - - - - - - - - - - 6
Solar Panel Components - - - - - - - - - - - - - - - - - - - - - - - - - 7
Backside Panel- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8
Accessories - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8

- - - - - - - - - - - - - - - - - - - -iii

3

Operation

Operating Conditions and Guidelines - - - - - - - - - - - - - - - - - - - 9
Choosing a Location- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10
Recharging the Powerpack Solar 400 Battery - - - - - - - - - - - - - 11

Charging with the AC Charger - - - - - - - - - - - - - - - - - - - - 12

Powerpack Solar 400 AC Charging Feature- - - - - - - - - 12

vii

Contents

Charging with the DC-to-DC Accessory Cable - - - - - - - - - 14
Recharging with a Generator’s Regulated 12 Vdc Outlet- - - 16
Recharging From the Solar Panel - - - - - - - - - - - - - - - - - - 17

Interpreting Display Codes - - - - - - - - - - - - - - - - - - - - - - - - - 19

Checking Battery and AC Status - - - - - - - - - - - - - - - - - - - 19

AC Appliances- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22

Operating AC Appliances - - - - - - - - - - - - - - - - - - - - - - - 23

Low-Battery Alarm - - - - - - - - - - - - - - - - - - - - - - - - - 23
Overload Protection- - - - - - - - - - - - - - - - - - - - - - - - - 24
High Surge Appliances - - - - - - - - - - - - - - - - - - - - - - 24
Trouble Appliances - - - - - - - - - - - - - - - - - - - - - - - - - 24

12 Vdc Appliances - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25

Operating DC Appliances - - - - - - - - - - - - - - - - - - - - - - - 26

Low-Battery Alarm - - - - - - - - - - - - - - - - - - - - - - - - - 26
Overload Protection- - - - - - - - - - - - - - - - - - - - - - - - - 26

USB Devices- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27

Charging Devices via the USB Port - - - - - - - - - - - - - - - - - 28

Low Battery Alarm - - - - - - - - - - - - - - - - - - - - - - - - - 28

Using the LED Lamps- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 29

Low Battery Alarm - - - - - - - - - - - - - - - - - - - - - - - - - 29

Using the Back Stand - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 30

4

Maintenance

Solar Panel Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - 31
Battery Maintenance- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 31

Battery Life - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32
Recycling - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32

viii 975-0328-01-01

5

Troubleshooting

Common Problems- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 35

Buzz in Audio Equipment - - - - - - - - - - - - - - - - - - - - - - - 35
Television Interference - - - - - - - - - - - - - - - - - - - - - - - - - 35

Troubleshooting Reference - - - - - - - - - - - - - - - - - - - - - - - - - 36

A

Specifications

Electrical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - 41
Physical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43

Contents

Warranty and Return Information

- - - - - - - - - - - - - - - 45

975-0328-01-01 ix
x

Tables

Table 5-1 Troubleshooting reference - - - - - - - - - - - - - - - - - - - 36
Table 5-2 Display Error Codes - - - - - - - - - - - - - - - - - - - - - - - 39

xi

xii

Figures

Figure 2-1 Package Contents - - - - - - - - - - - - - - - - - - - - - - - - - - 3
Figure 2-2 Front and Side Panels - - - - - - - - - - - - - - - - - - - - - - - 4
Figure 2-3 Control Panel and Display - - - - - - - - - - - - - - - - - - - - 5
Figure 2-4 Power Sockets - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6
Figure 2-5 Solar Panel Component - - - - - - - - - - - - - - - - - - - - - - 7
Figure 2-6 Backside Panel- - - - - - - - - - - - - - - - - - - - - - - - - - - - 8
Figure 2-7 Accessories - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8
Figure 3-1 Charging with AC Power - - - - - - - - - - - - - - - - - - - - 13
Figure 3-2 Charging with DC Power - - - - - - - - - - - - - - - - - - - - 15
Figure 3-3 Male/female Connectors - - - - - - - - - - - - - - - - - - - - 17
Figure 3-4 Charging with the Solar Panel- - - - - - - - - - - - - - - - - 18
Figure 3-5 Different Display Codes- - - - - - - - - - - - - - - - - - - - - 19
Figure 3-6 Operating AC Appliances- - - - - - - - - - - - - - - - - - - - 23
Figure 3-7 Operating DC Appliances- - - - - - - - - - - - - - - - - - - - 26
Figure 3-8 Charging USB Devices - - - - - - - - - - - - - - - - - - - - - 28
Figure 3-9 LED Lamp Controls - - - - - - - - - - - - - - - - - - - - - - - 29
Figure 3-10 Back Stand - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 30

xiii

xiv

1 Introduction

About the Powerpack Solar 400

Easy-to-use and designed for years of reliable service, the
Powerpack Solar 400 is a portable power source designed to
provide limited AC power in the event utility power is
interrupted or is not available. It can run many AC appliances
and 12-volt DC appliances and charge many USB-enabled
devices via the USB charging port.

Powerpack Solar 400:

• Powers 115-volt AC appliances up to 320 W continuous
power and 400 W peak power

• Powers 12-volt DC appliances

• Charges small devices via a USB port

• Provides lighting for emergency use

• Allows the detachable solar panel (supplied) to charge
the internal battery

• Allows AC, DC, and USB appliances to be run on the
unit for an extended period of time while the solar panel
receives energy from sunlight

Comprehensive Protection

Automatic Overload

The Powerpack Solar 400 has built-in protection against
output overload. If you connect an appliance that draws more
than 400 W from the AC Socket(s), or one which draws
excessive surge power up to 600 W, the power to the AC
Sockets automatically shut off. The unit will reset
automatically after the loads are removed and the unit cools
down.

1

Introduction

The DC Socket is protected by a thermal switch. If an
overload condition (> 144 W) occurs while using the DC
Socket, the excessive temperature will cause the switch to
open and shut down the power to the socket.

Overheating

The Powerpack Solar 400 is protected from overheating. If
the inverter exceeds a safe temperature, power to the unit
automatically shuts off. It will reset automatically after the
unit cools down.

Low Battery Protection

Low battery protection protects the internal battery from
excessive discharge and possible damage. An audible alarm
alerts you when the internal battery is nearly discharged at

11.0 Vdc and the unit turns off at 10.5 Vdc.

2 975-0328-01-01

2 Features

Chapter 2 describes the main features of the Powerpack Solar

400. We recommend that you familiarize yourself with these

features before operating the unit.

Contents

Your Powerpack Solar 400 package includes the items shown
in Figure 2-1.

If any of these materials are missing or are unsatisfactory in
any way, please contact Customer Service, see “Warranty and
Return Information” on page 45.

Figure 2-1

AC Charger

DC Charging Cable

Package Contents

3

Powerpack Solar 400 Features

Powerpack Solar 400 Features

Front and Side Panels

1

2

4

3

Figure 2-2

Feature Description

1

2

3

4

Not

shown

4 975-0328-01-01

Front and Side Panels

Hi-bright LED Lamp (located on each side)
Provides ambient light to surrounding area. The button switch is
located on the control panel.

Power Socket Side Panel

Contains the DC and AC sockets, AC charging port, and USB port.

Solar Panel Component

Contains the detachable solar panel and connectors.

Control Panel

Contains the digital display and main controls for operating the
Powerpack Solar 400.

Audible Alarm (inside the unit) sounds in the event of an overload,
over-temperature, or a low battery condition.

Control Panel and Display

Powerpack Solar 400 Features

1
2
3
4

Figure 2-3

Control Panel and Display

Feature Description

The Digital Display flashes intermittently:

• -P-, then Output power in W (0 to 400) and

• -C-, then Battery charge capacity status in % (40 to 100), or

• -C-, then Battery charge capacity status as Lo,

1

if % is below 40

for 30 seconds before turning off to conserve power.

Note

: The symbol E0x flashes when the unit alarms and

encounters an error. “x” is a numeric error code. See Table 5-2,
“Display Error Codes” on page 39.

2

3

DC/USB LED Indicator Light comes on when the DC socket and
USB port are activated.

AC LED Indicator Light comes on when the AC sockets are
activated.

7

6

5

4

5

6

Press and hold the AC Button for one second to activate the AC
sockets. Press and hold again to turn power off.

Press and hold the Lamp Button for one second to turn the hi­bright lamps on. Press and hold again to turn power off.

Press and hold the DC/USB Button for one second to activate the
DC socket and USB port. Press and hold again to turn power off.

The Charging Status indicator light blinks when charging using

7

the AC Charger . The light stays on when the battery reaches its full
charge.

Note

: Does not work with the DC socket and solar panel.

975-0328-01-01 5

Powerpack Solar 400 Features

Power Socket Side Panel

LED Lamp

1

2

3

4

Figure 2-4

Feature Description

1

2

3

4

Power Sockets

DC Input/Output Power Socket (DC Socket):

• Power 12-volt DC auto, RV, or marine appliances (output).

• Recharge
vehicle using the DC Charging Cable (input).

: The DC socket is activated by pressing and holding the

Note

DC/USB button for one second on the control panel.
There are two AC Sockets which provide up to 320 W of

continuous power and up to 400 W peak power to various
household appliances. The two sockets accept standard North
American three-prong electrical plugs.

Note

: The AC sockets are activated by pressing and holding the

AC button for one second on the control panel.
AC Charging Port allows the unit to be charged using an AC

Charger (supplied).
The USB Port charges some hand-held PDAs, cellphones, digital

cameras, and camcorders.

Note

: Special USB power cables and adapters are required. These

cables are not sold by Xantrex. Consult the owner’s manual or the
manufacturer of your device before plugging it to the USB port.

Powerpack Solar 400 from a 12 V outlet in a

6 975-0328-01-01

Solar Panel Components

mounting clamp
for securing the
solar panel

1

2

3

Powerpack Solar 400 Features

Figure 2-5

Solar Panel Component

Feature Description

The male/female connectors attach to each other and connect the

1

solar panel to the charging assembly inside the unit.
You can remove the solar panel by unplugging the male/female
connectors.

2

The Indicator Light flashes when the panel is receiving power
from sunlight.
The Solar Panel is rated at 5 W and made of amorphous silicon
material. The panel can be detached from the unit and extended up

3

to one meter with its electrical cord.

Note

: Detaching the solar panel allows you to reposition it and

not the whole unit for optimum sunlight exposure.

975-0328-01-01 7

Powerpack Solar 400 Features

Backside Panel

1

Figure 2-6

Feature Description

1

Backside Panel

Back Stand provides support to the unit when slightly tilted
upward. With the solar panel attached, you can use the stand to
place the unit facing towards the sun

Accessories

1 2

Figure 2-7

Feature Description

1

2

Accessories

AC Charger (part # 074-1004) attaches to the Powerpack Solar
400 via the AC charging port and lets you recharge from a
household AC outlet.

DC Charging Cable (part # 449-0187-01-01) lets you recharge the
Powerpack Solar 400 from a 12-volt system in a car, SUV, R V, or a
boat. One of the plugs of the charging cable is equipped with a
single and replaceable 8-amp, 32-volt, time-delayed fuse.

Note

: Press the DC/USB button to turn on the DC socket to

enable recharging the battery from a vehicle or another DC source.

8 975-0328-01-01

3 Operation

Chapter 3 explains how to operate the Powerpack Solar 400
efficiently. This chapter covers:

• Choosing a Location (page 10)

• Recharging the Powerpack Solar 400 (page 11)

• Interpreting Display Codes (page 19)

• Operating AC appliances (page 22)

• Operating 12-volt DC appliances (page 25)

• Charging USB Devices (page 27)

• Using the LED Lamp (page 29)

• Using the Back Stand (page 30)

Operating Conditions and Guidelines

CAUTION

Read all safety instructions and the operational procedures in the
manual before operating the Powerpack Solar 400. Retain this
manual for future reference.

CAUTION

The Powerpack Solar 400 is not intended for use as a UPS
(Uninterruptible Power Supply).

WARNING: Limitations on Use

The XPower Powerpack Solar 400 is not intended for use in
connection with life support systems or other medical equipment or
devices.

9

Operation

Choosing a Location

WARNING: Fire or explosion

The Powerpack Solar 400 contains components that tend to
produce arcs or sparks. To prevent fire or explosion, do not operate
the Powerpack Solar 400 in compartments containing other
exposed batteries, flammable materials, or in locations that require
ignition-protected equipment.

The Powerpack Solar 400 should be operated only in
locations that meet the following requirements.

Dry

Cool

Ventilated

Safe

Protected
from battery
gases

Do not allow water or other liquids to drop or
splash on the Powerpack Solar 400.

Ambient air temperature should be between 32
and 104ºF (0 and 40ºC) — the cooler the better
within this range.

Leave at least 2" (5 cm) clearance around the
Powerpack Solar 400 for air flow. Ensure that
the ventilation openings are not obstructed.

Do not operate the unit in the same
compartment with other exposed batteries or
in any compartment capable of storing
flammable liquids like gasoline.

Do not operate the unit where it will be
exposed to battery gases. These gases are very
corrosive and prolonged exposure will damage
the Powerpack Solar 400.

10 975-0328-01-01

Recharging the Powerpack Solar 400 Battery

Recharging the Powerpack Solar 400
Battery

Important: Charge Before Use.

Charge the Powerpack Solar 400 for at least 48
hours immediately after purchase. Recharge
after each use.

When storing for long periods of time, it is
recommended to charge it once every month or
at least once every three months. You can also
store it with AC power supplied to the unit.

Failure to follow these instructions will void the
product warranty.

You can recharge the battery by using:

• the AC Charger (supplied) plugged into a standard 120
Vac wall outlet,

• the DC Charging Cable (supplied) to recharge from your
vehicle or a generator equipped with a regulated 12-volt
battery charging outlet, or

• a 5 W solar panel (attached to the front of the unit).

CAUTION

Do not attempt to charge the Powerpack Solar 400 battery if it is
frozen. Gradually warm the frozen battery to 32 °F (0 °C) before
charging.

CAUTION

Do not operate AC or DC appliances while the Powerpack Solar
400 is being charged. Doing so may damage the charging
components of the product and void the warranty.

975-0328-01-01 11

Operation

Charging with the AC Charger

Using the AC Charger is the simplest method for recharging
the battery . While charging from an AC source, the Charging
Status LED indicator light on the Control Panel will flash
intermittently. The indicator light will stay on when the
battery has reached capacity.

Charging when the battery is fully discharged takes around
16 to 20 hours. If the wall outlet voltage is less than 120 Vac,
it may take more than 20 hours to fully recharge the
Powerpack Solar 400.

Note: After taking the unit out of the box and before using it for
the first time, charge it for 48 hours to maximize battery life.

Powerpack Solar 400 AC Charging Feature

The Powerpack Solar 400 AC charging port has a regulated
internal switch that monitors charging to prevent the battery
from being overcharged. Once the battery reaches 100%
charge level, the switch disconnects the charging source from
the unit. The unit goes into a maintenance charge mode and
allows the unit to remain connected to the AC Charging
source until it’s needed to power loads.

Important: Whenever possible, store the Powerpack Solar 400
with AC power supplied to the unit.
When storing without AC power available, charge it once every
month or at least once every three months.
Failure to do so may damage the battery, render the unit
inoperable, and void the product warranty.

12 975-0328-01-01

Recharging the Powerpack Solar 400 Battery

1. Press and hold the AC button for one
second to turn off the AC sockets.

2. Check that the indicator light is off.

3. Press and hold the DC/USB and
Lamp buttons for one second to turn
the DC socket, USB port, and the
Lamp off.

4. Check that the indicator light is off.

5. Insert the AC Charger plug into the

AC charging port.

6. Insert the AC Charger into a

household 120 Vac outlet.

7. Check the Charging Status indicator
light.

1.

Note: A flashing light indicates that the unit is
charging the battery. A solid light indicates that
the battery is fully charged and on stand-by.

3.

Figure 3-1

Charging with AC Power

Note: The Battery Charge (%) reading on the digital display is
only accurate after the Powerpack Solar 400 has been
disconnected from all appliances and all charging sources for 15
minutes.

975-0328-01-01 13

Operation

Charging with the DC-to-DC Accessory Cable

WARNING: Fire and explosion hazard

Do not use this recharging method if your vehicle has abnormally
high voltage electrical systems that operate above 15 Vdc. This
may lead to accumulations of hydrogen, causing exposure to fire
and explosion hazard. This is typically found in marine applications
or on portable generators with DC output. Consult the vehicle’s or
generator’s manual for DC output voltage information.

Important: Although the charge regulation circuitry for the AC
charging method does not operate with the DC-to-DC charging
method, most vehicle voltage regulators will ensure that the
Powerpack Solar 400 is not overcharged.

The Powerpack Solar 400 comes with a DC Charging cable
to allow the unit to be charged from a DC source such as an
automobile, RV, or boat. The labeled and fused plug of the
charging cable is equipped with a single and replaceable
8-amp, 32-volt, time-delayed fuse.

The vehicle to be used for charging must have a 12 Vdc
power (or accessory) socket and must be running in order to
charge the unit.

The DC input/output power socket (DC socket) is found on
the side of the unit. Press and hold the DC/USB button for
one second to activate the DC socket.

CAUTION

DC

14 975-0328-01-01

Do not leave the Powerpack Solar 400 permanently connected to
the vehicle’s 12 Vdc power socket. Disconnect the Powerpack
Solar 400 from the socket when the vehicle’s engine is turned off.

Note

: The Charging S tatus indicator light will neither blink nor

stay on when the Powerpack Solar 400 is recharged through the
DC Charging Cable. The Battery Charge (%) reading on the
digital display is only accurate after the Powerpack Solar 400 has
been disconnected from all appliances and all charging sources for
15 minutes.

Recharging the Powerpack Solar 400 Battery

1. Open the plastic cover that protects the unit’s DC socket.

2. Insert the labeled plug of the DC charging cable into the 12 Vdc power
socket in the vehicle.

3

≈ 3 hours

charge time.

Labeled and
fused plug.

4.

2

Vehicle’s 12 Vdc

Power Socket

3. Insert the other plug of the DC charging cable into the DC socket on
the side of the Powerpack Solar 400.

Note: The vehicle’ s 12 Vdc power socket must also be on. You have to
start the engine and let it run to avoid draining the vehicle’ s battery.

4. Press and hold the DC/USB button for one second to activate the DC
socket of the unit. This enables charging.

5. Disconnect the DC charging cable from both the unit and the vehicle
when the vehicle is not running to avoid draining the vehicle’s battery.

Figure 3-2

Charging with DC Power

975-0328-01-01 15

Operation

Recharging with a Generator’s Regulated 12 Vdc
Outlet

WARNING: Fire and explosion hazard

The generator output must be intended for batt e ry charging and
have an output of 15 volts or less. An unregulated output or one
that exceeds 15 Vdc can damage the battery .
This may lead to accumulations of hydrogen, causing exposure to
fire and explosion hazard.

Refer to the Owner’s Guide accompanying your generator for
detailed instructions on connecting the generator to a unit like
the Powerpack Solar 400.

You can recharge the battery of the Powerpack Solar 400
using a generator in several ways:

• Using the AC Charger to recharge the Powerpack Solar
400 from a generator is possible, but would require
extended generator running time.

• Using a generator which has an auxiliary regulated DC
output designed for charging 12-volt batteries. Most
generators are equipped with them. Use this power
source for faster charging.

Most of the Powerpack Solar 400’s battery capacity will be
recharged in a few hours.

Note

: The Battery Charge (%) reading on the digital display is

only accurate after the Powerpack Solar 400 has been
disconnected from all appliances and all charging sources for 15
minutes.

16 975-0328-01-01

Recharging the Powerpack Solar 400 Battery

Recharging From the Solar Panel

The solar panel is very convenient in places where you do not
have access to AC or DC sources for charging. You can take
the Powerpack Solar 400 with you and use the solar panel to
charge it during the day when sunlight is available and have
some power available in the night depending on how much
energy was stored in the battery.

The 5 W solar panel is made of amorphous silicon material
and mounted on the front side panel of the unit. The solar
panel itself can be detached from the unit to allow you to
position it better to catch direct sunlight.

The solar panel is connected to the charging assembly via an
electrical cord that is joined together by male/female
connectors.

Male plugs

Unit’s male/female connector

Solar panel’s male/female
connector

Female receptacles

Figure 3-3

Male/female Connectors

To reconnect the solar panel to the unit:

1. Align the male plug of the solar panel’s connector to the
female receptacle of the unit’s connector.

2. Align the female receptacle of the solar panel’s connector
to the male plug of the unit’s connector.

3. Push the two connectors together until they are securely
joined.

975-0328-01-01 17

Operation

solar panel
Indicator light

Figure 3-4

Charging with the Solar Panel

To recharge with a solar panel:

1. Connect the solar panel to the unit.

2. Place the sola r panel in direct sunlight.
It takes about 45 hours in direct sunlight to recharge the

Powerpack Solar 400 from the 5 W solar panel.
The indicator light located on the solar panel flashes

intermittently when the panel receives power from
sunlight. The control panel digital display and AC
charging indicator lights do not come on when charging
with the solar panel.

Note: You have the option to detach the solar panel from the unit
or you can leave the solar panel attached while choosing a
location and repositioning the unit to face direct sunlight.

CAUTION: Risk of Equipment Damage

Use only the supplied solar panel. Connecting an after-market or
third-party solar panel to use for recharging the internal battery may
damage the unit and void the warranty.

18 975-0328-01-01

Interpreting Display Codes

Battery Charge (%)

Displays an error code. See Table 5-2,

“Display Error Codes” on page 39.

Interpreting Display Codes

Displays the

Displays the

Output Power (W)

Figure 3-5

Different Display Codes

Checking Battery and AC Status

When either of the AC sockets, DC socket, or lamp is
initially turned on, the digital display window flashes the
different states of the battery charge and AC output power.
The display automatically shuts off after 30 seconds to
conserve energy from the internal battery.

While in use, pressing any of the buttons abruptly will also
momentarily flash the different states of the battery charge
and AC output power for 30 seconds.

Note: The Digital Display shows battery level and output power
information. It flashes for 30 seconds before turning off
automatically. It shows:

• the symbol -P- before displaying the inverter’s Output Power

in W (0 to 400 W) and

• the symbol -C- before displaying the Battery Charge capacity

status in % (40 to 100) or Lo when capacity is below 40%.
Error codes are displayed as the error occurs. See Table 5-2,
“Display Error Codes” on page 39

975-0328-01-01 19

Operation

How to...

Monitor total
AC power
consumed by
appliances
connected to
the AC
sockets.

Check Battery
capacity status
when:

OFF

- AC is

- DC is OFF

- Lamp is OFF

Check Battery
capacity status
when:

- either AC or

ON

DC is

- Lamp is

ON or

either

OFF

Required
Condition

Inverter’s AC sockets
are turned

AC charger is
unplugged from the
household AC outlet.

The AC charger must
be unplugged from the
Powerpack Solar 400.

W ait 15 minutes or
more before
proceeding to the
required action.

All appliances must be
disconnected from the
AC and DC power
outlets;

The AC charger must
be unplugged from the
Powerpack Solar
400’s.

ON;

Required
Action Note

Press any of the
control panel
buttons abruptly.

Press and hold for
one second either
the AC or
DC/USB buttons.

Press any of the
control panel
buttons abruptly.

The display window
flashes battery capacity
and power status.

The display window
flashes battery capacity
and power status.

The display window
flashes battery capacity
and power status.
Battery Capacity
reading is for reference
use only.
For accurate Battery
Capacity reading, allow
15 minutes between
charging/use and
battery capacity check.

20 975-0328-01-01

Interpreting Display Codes

How to...

Monitor
Battery
Charging
status

Required
Condition

Inverter’s AC, DC
sockets and USB port
are turned

The LED lamp must be
turned

All appliances must be
disconnected from the
AC and DC power
outlets;

The AC charger must
be plugged into the
Powerpack Solar 400’s
AC charging port and
also into a household
AC outlet.

OFF;

OFF;

Required
Action Note

No action
required.

A flashing green
Charging Status
light indicates that
AC charger is
currently charging
the battery.

A steady green
Charging Status
light indicates that
the Powerpack
Solar 400’s
battery is fully
charged and is
ready for use.

Recharging with the
supplied AC charger is
a true
“plug-in-and-forget”
charging method.

W e recommend leaving
the AC charger
connected when the
Powerpack Solar 400 is
not in use to
permanently maintain
the battery in fully
charged condition.

975-0328-01-01 21

Operation

AC Appliances

The Powerpack Solar 400 has two AC sockets for use with
AC appliances. You can either plug the appliance directly
into the AC socket on the Powerpack Solar 400 or you can
use an AC power bar to increase the number of outlets
available. However, the combined loads cannot exceed 320
W (2.66 A). The less power an appliance uses, the longer the
Powerpack Solar 400 will operate before recharging is
required.

Some appliances may be difficult or impossible to operate
from the Powerpack Solar 400. They may have high surge
requirements or may not be compatible with the modified
sine wave output of the Powerpack Solar 400. See “High
Surge Appliances” on page 24 and “Trouble Appliances” on
page 24.

Important: Know the size of the loads.

2.66 amps AC x 120 volts AC = 320 watts AC

320 watts AC Continuous Load

Amps x Volts = Watts

Typical AC appliances that can be used on the Powerpack
Solar 400 are listed in Table 3-1.

Table 3-1

AC Appliance

Cordless telephone (stand by) 5 13.45
Home security system 5 13.45
Fluorescent work light 14 5.5
Fireplace fan 20 3.8
Laptop computer 25 3
Table lamp 40 1.48
Color TV – 13" 45 1.33
3/8" drill 190 17 minutes

a. Represents actual power consumption as measured on sample appliances.
b. Operating times assume a fully charged 10 Ah battery and may vary based

on model/brand of appliance.

22 975-0328-01-01

Typical AC Appliances and Run Times

a

Watts

Hours

b

Operating AC Appliances

1. Press and hold the AC button for one
second to activate the AC sockets.

2. Check the state-of-charge to ensure
the battery is fully charged.

3. Open the AC socket cover.

4. Plug the appliance into one of the AC
sockets and turn the appliance on.

5. Unplug or turn off the appliance when
not in use to conserve energy.

6. Press and hold the AC button again
to deactivate the AC sockets.

AC Appliances

1.

Note: Recharge the Powerpack

as soon as battery level dips below
normal.

Figure 3-6

Operating AC Appliances

Low-Battery Alarm

While in use, when the battery reaches 11 Vdc, the
Low-Battery Alarm will sound and display an error code
indicating that battery is low and the unit is about to be
shutdown to prevent battery damage.

When the battery reaches 10.5 Vdc, the unit will
automatically disconnect power to the AC sockets.

If the alarm sounds, disconnect any loads that may be in
use and recharge the unit as soon as possible.

975-0328-01-01 23

Operation

Overload Protection

In the event of an overload (> 400 W) or overheating, the
Powerpack Solar 400 automatically sounds an alarm,
displays an error code, and shuts down.

When this happens, remove the load immediately. The unit
resets automatically after a few seconds.

High Surge Appliances

The wattage rating of AC appliances is the average power
used by the appliance. Appliances such as televisions,
computer monitors and appliances with motors consume
much more power than their average rating when they are
first switched on.

Although Powerpack Solar 400 can supply momentary surge
power up to 600 W, some appliances may exceed the
capabilities of the Powerpack Solar 400 and trigger the
inverter’s safety overload shutdown circuit.

Important: Do not use sump pumps, coffee makers, hair

dryers, flat irons, or electric grills with the
Powerpack Solar 400.

Trouble Appliances

CAUTION

The output of the Powerpack Solar 400 inverter is
non-sinusoidal. Some equipment may be damaged by the
inverter’s modified sine wave (non-sinusoidal) output.

Some appliances, including the types listed below, may be
damaged if they are connected to the inverter:

• Electronics that modulate RF (radio frequency) signals
on the AC line will not work and may be damaged.

24 975-0328-01-01

• Speed controllers found in some fans, power tools,
kitchen appliances, and other loads may be damaged.

• Some chargers for small rechargeable batteries can be
damaged. See “Precautions for Using Rechargeable
Appliances” on page v for details.

• Metal halide arc (HMI Metallogen®) lamps can be
damaged.

Note: If you are unsure about powering any device with the
inverter, contact the manufacturer of the device.

12 Vdc Appliances

The Powerpack Solar 400 can operate one 12 Vdc auto, RV,
marine, or other portable appliance that draws 12 A or less
from a 12 Vdc power outlet or from a vehicle’s 12 Vdc
accessory socket. The fewer watts a 12 Vdc appliance draws,
the longer the Powerpack Solar 400 will operate before
recharging is required.

12 Vdc Appliances

Important:

Know the size of the loads.

144 watts DC Maximum Load

Amps x Volts = Watts

12 amps DC x 12 volts DC = 144 watts DC

T ypical 12 Vdc appliances that can be used on the Powerpack
Solar 400 are listed in Table 3-2.

Table 3-2

12 Vdc Appliance Amps (A)

LED light (built into the unit) 120 mA 45
Cellular telephone 0.5 15
Portable Cooler 5 1.8

a. Operating times assume a fully charged 10 Ah battery and may vary based

on model or brand of appliance.

975-0328-01-01 25

Typical 12 V DC Appliances and Run Times

a

Hours

Operation

Operating DC Appliances

1. Press and hold the DC/USB button for
one second to activate the DC socket.

2. Check the state-of-charge to ensure
the battery is fully charged.

3, Open the DC socket cover.

4. Plug the DC appliance into the DC
socket and turn the appliance on (if
required).

5. Unplug or turn off the appliance when
not in use to conserve energy.

6. Press and hold the DC/USB button
again to deactivate the DC socket.

1.

Note: Recharge the Powerpack as soon

as battery level dips below normal.

Figure 3-7

Operating DC Appliances

Low-Battery Alarm

While in use, when the battery reaches 11 Vdc, the
Low-Battery Alarm will sound and display an error code
indicating that battery is low and the unit is about to be
shutdown to prevent battery damage.

When the battery reaches 10.5 Vdc, the unit will
automatically disconnect power to the DC socket.

If the alarm sounds, disconnect any loads that may be in use
and recharge the unit as soon as possible.

Overload Protection

The internal thermal protector will trip if the 12 Vdc
appliance draws more than 12 A (or has a short-circuit
defect).

If this occurs, unplug the 12 Vdc appliance. The internal
thermal protector automatically resets after a few seconds.

26 975-0328-01-01

USB Devices

The Powerpack Solar 400 can charge one USB-chargeable
device through its USB port found below the AC charging
port on the power socket side panel of the unit. Compatible
devices include most MP3 players, PDAs, digital cameras,
and camcorders that have internal batteries which can be
charged via the USB port of a desktop/laptop computer.

USB-chargeable devices usually include a special USB cable
(not supplied) that attaches one end to the USB port and the
other end to the device.

USB Devices

Table 3-3

USB Device

iPod™ nano 0.75 2.7
Blackberry™ 0.9 2.6

Important:

Typical USB Devices and Charge Times

Battery Capacity
(Ah) Hours

Connect your USB device to the USB port and
turn the AC button on to begin charging your
device.

Note: Some USB devices allow simultaneous charging and
usage. Some have to be turned off to enable charging. Consult
your device’s operating manual to find out how your device
works.

975-0328-01-01 27

Operation

Charging Devices via the USB Port

1. Press and hold the DC/USB button
for one second to activate the USB
port.

2. Check the state-of-charge to ensure
the battery is fully charged.

3. Plug the USB device using a USB
cable (not supplied) to the USB port
on the side of the unit.

4. Unplug the USB device when fully
charged.

5. Press and hold the DC/USB button
again to deactivate the DC socket.

Note: Recharge the Powerpack as

soon as battery level dips below normal.

1.

Figure 3-8

Charging USB Devices

Low Battery Alarm

While in use, when the battery reaches 11 Vdc, the
Low-Battery Alarm will sound and display an error code
indicating that battery is low and the unit is about to be
shutdown to prevent battery damage.

When the battery reaches 10.5 Vdc, the unit will
automatically disconnect power to the USB outlet.

If the alarm sounds, disconnect any loads that may be in use
and recharge the unit as soon as possible.

28 975-0328-01-01

Using the LED Lamps

LED Lamps

Figure 3-9

LED Lamp Controls

Using the LED Lamps

The Powerpack Solar 400 includes emergency lighting that
provides a flood-light effect to surrounding area.

The lamps are located on each side of the unit. Each lamp has
six hi-bright LEDs that provide illumination.

Turn on the LED Lamp.

Note: Recharge the

Powerpack as soon as
battery level dips below
normal.

Low Battery Alarm

While in use, when the battery reaches 11 Vdc, the
Low-Battery Alarm will sound indicating that battery is low
and the unit is about to be shutdown to prevent battery
damage.

When the battery reaches 10.5 Vdc, the unit will
automatically disconnect power to the lamps.

If the alarm sounds, recharge the unit as soon as possible.

975-0328-01-01 29

Using the Back Stand

The Powerpack Solar 400 is equipped with a back stand
located in the middle of the backside panel.

You can use the stand to position the unit to face slightly
upward especially when you place it on the floor during
operation.

Figure 3-10

30

Back Stand

4 Maintenance

Chapter 4 provides information on maintaining your internal
battery and recharging options for the internal battery.

Routine maintenance is required to keep your Powerpack
Solar 400 operating properly. Occasionally clean the exterior
of the unit with a damp cloth to remove the accumulated dust
and dirt.

WARNING: Shock hazard

Disconnect all sources of AC power and DC power before
performing any type of maintenance.

Solar Panel Maintenance

The cells of the solar panel are protected by a special plastic
material. Use a soft damp cloth to wipe off dirt, oil, and other
debris that may significantly block the cells of the solar panel
and degrade its ability to collect sunlight.

Do not immerse the solar panel in water.

Battery Maintenance

All rechargeable batteries gradually discharge when left
standing and need to be recharged periodically to maintain
maximum battery capacity. The AC Charger supplied with
the Powerpack Solar 400 is designed to regulate the charging
process, ensuring that the battery is always fully charged but
never overcharged. To ensure safe recharging and maximum
battery life, recharge the Powerpack Solar 400 only with the
supplied AC Charger or the Solar Panel.

31

Maintenance

CAUTION

Due to inherent self-discharge, lead acid batteries must be charged
at least every 3 months (once a month is recommended), especially
in a warm environment. Leaving a battery in a discharged state, or
not recharging regularly, may result in permanent battery damage.

Damage to the battery caused by neglect is not covered by the
product warranty.

Battery Life

The high quality battery used in the Powerpack Solar 400
will serve as a reliable power source for years when properly
maintained.

To maximize battery life, it is important to recharge the
Powerpack Solar 400 battery after each use.

Important: Recharge the Powerpack Solar 400 fully at least
every three months (once a month is recommended) if it is placed
in storage or in a vehicle trunk. Store in a location that maintains a
temperature range between 32 and 86 °F (0 and 30 °C).

CAUTION

Discharging the internal battery below 10.0 V will damage the
battery and shorten its life.

Recycling

The Powerpack Solar 400 is designed to provide years of
service. However, when the internal battery reaches the end
of its service life, the Powerpack Solar 400 itself is no longer
useful. The internal battery is not designed to be user
replaceable.

Because the internal battery contains lead, which can be
hazardous to the environment, the Powerpack Solar 400
should be recycled or safely disposed of at your local
recycling depot.

32 975-0328-01-01

Battery Maintenance

Do not dispose of the Powerpack Solar 400 with common
household waste. Please ask your local authorities about
recycling services that are available in your area.

The following website provides additional recycling
information:

http://www.earth911.org/master.asp

975-0328-01-01 33

34

5 Troubleshooting

Troubleshooting will help you identify the common problems
than can occur with the Powerpack Solar 400.

Read this chapter before calling Customer Service.
If you cannot solve the problem with the Powerpack Solar

400, record the information asked for on “Information About
Your System” on page 49 and then contact your dealer.

Common Problems

Buzz in Audio Equipment

Some inexpensive stereo systems have inadequate internal
power-supply filtering and may buzz slightly when powered
by the Powerpack Solar 400. The best solution to eliminate
the buzzing is to use an audio system with a good quality
filter.

Television Interference

The Powerpack Solar 400 is shielded to minimize
interference with TV signals. If TV signals are weak, you
may see interference in the form of lines scrolling across the
TV screen. Try one of the following suggesti ons to minimize
or eliminate the interference:

• Use an extension cord to increase the distance between
the Powerpack Solar 400 and the TV, antenna, and
cables.

35

Troubleshooting

• Adjust the orientation of the Powerpack Solar 400,
television, antenna, and cables.

• Maximize TV signal strength by using a better antenna.
Use a shielded antenna cable where possible.

• Try a different TV. Dif ferent models vary considerably in
their susceptibility to interference.

Troubleshooting Reference

WARNING: Electric shock hazard

Do not remove the cover of the Powerpack Solar 400 or
disassemble the Powerpack Solar 400. The Powerpack Solar 400
does not contain any internal user-serviceable parts and attempting
to service the unit yourself could result in electrical shock or burn.

Table 5-1

Problem Possible Cause Solution

Digital display
shows E01 and
alarm sounds.

Digital display
shows E02 and
alarm sounds.

Digital display
shows E03 and
alarm sounds.

Troubleshooting reference

Battery capacity is
low.

Battery voltage is too
high.

The inverter has
overheated due to
improper ventilation
or excessively warm
conditions.

Unplug all appliances and start
recharging the Powerpack Solar 400.

Check the battery charging system.
For example, if you are charging
using an AC charger, make sure that
you are using the AC charger that
came with the Powerpack Solar 400.

Unplug all appliances and allow the
Powerpack Solar 400 to cool down
for 15 minutes or more.
Clear the ventilation grill of
accumulated dust, dirt, or other
debris. Remove objects coveri ng the
unit, then restart the Powerpack
Solar 400.
Move to a cooler environment.

36 975-0328-01-01

Troubleshooting Reference

Table 5-1

Problem Possible Cause Solution

Digital display
shows E04 and
alarm sounds.

Digital display
shows E05 and
alarm sounds.

Digital display
shows E07 and
alarm sounds.

Measured AC
output voltage
is too low.

Troubleshooting reference

The appliance
connected to the AC
socket (or DC socket)
exceeds the capability
of the Powerpack
Solar 400.

The appliance
connected to the AC
socket has a short
circuit.

Internal battery
voltage falls below the
operational voltage
capacity.

Use of an
average-reading AC
voltmeter to read
output voltage.

Unplug the appliance and confirm
that the appliance’s power
requirement is 320 W or less (144 W
or less) before attempting to restart
the appliance.

Unplug and check the appliance.

Unplug all appliances and start
recharging the Powerpack Solar 400.

The modified sine wave (MSW)
output of the Powerpack Solar 400
requires a true RMS reading meter,
such as the Fluke 87 series, for
accurate measurement.
A typical reading on a non-true RMS
meter should show between 98 Vac
to 120 Vac.

Internal battery is
almost fully
discharged.

975-0328-01-01 37

V erify battery status and recharge the
Powerpack Solar 400 as necessary.

“Battery Charge %” reading on the
digital display is only accurate when
the Powerpack Solar 400 has been
disconnected from all appliances and
all charging sources for 15 minutes.

Troubleshooting

Table 5-1

Problem Possible Cause Solution

Run time is
less than
expected.

Charging
Status light is

OFF when AC

Charger is
connected.

USB port not
charging
external
device.

Troubleshooting reference

Internal battery is not
fully charged.

AC appliance power
consumption is higher
than expected.

No AC power at the
AC wall outlet.

AC Charger is faulty.

USB port is turned off.

Internal battery is
discharged.

Recharge using the AC Charger,
until Charging Status light is steady.

Check AC appliance power or
wattage rating (or current draw for
12 Vdc appliances) and compare
with Table 3-1 on page 22 and
Table 3-2 on page 25.

For additional information on
battery run times, see the Battery
App Note under the Support
Section at www.xantrex.com.

Ensure power is available at the AC
wall outlet.

Replace the AC Charger.

Press and hold the DC/USB button
to activate the USB port.

Recharge the Powerpack Solar 400.

Powerpack
Solar 400 does
not recharge
using the
supplied DC­to-DC
charging cable.

38 975-0328-01-01

The fuse at the end of
the charging cable has
blown.

DC socket is turned
off.

Check the fuse and replace, if blown,
with a similar 8-amp, 32-volt time­delayed fuse.

Check the DC power source and
make sure that it is rated at 12 V.

Check the DC socket of the vehicle
and make sure it has the correct
polarity before plugging the
charging cable.

Press and hold the DC/USB button
to activate the DC socket.

Troubleshooting Reference

Table 5-1

Problem Possible Cause Solution

LED Lamps
not lighting.

Solar panel
does not seem
to be charging
the internal
battery.

Table 5-2

Display Code Meaning

E01 Under voltage alarm (internal battery)

Troubleshooting reference

Internal battery is
discharged.

Insufficient exposure
to direct sunlight.

Solar panel connector
is not connected
securely to the unit’s
connector.

Solar panel’s electrical
cord may be damaged
or frayed.

Display Error Codes

Recharge the Powerpack Solar 400.

Reposition the solar panel to
maximize exposure to direct
sunlight.

Make sure that the connectors are
inserted firmly into each other.

Check that the cord is not damaged
nor wire exposed.

E02 Over voltage alarm (internal battery)
E03 Over temperature alarm
E04 Overload alarm

(from AC power draw)

E05 Short circuit alarm

(from AC power draw)

E06 Not-in-use
E07 Under voltage shut down (internal battery)

975-0328-01-01 39

40

A Specifications

Chapter A, “Specifications” includes the electrical,
mechanical, and environmental specifications for the
Powerpack Solar 400.

Electrical Specifications

AC Power Section

Output power

• Continuous output power

• Peak AC output power

• AC output surge capacity
Output voltage 115 ± 10 Vac RMS
Output frequency 60 Hz ± 1 Hz

320 W
400 W
640 W

Output wave form

Total Harmonic Distortion (THD)
Maximum Single Harmonic

No load current draw <0.40 Adc
Input voltage range 10.5 to 15.5 Vdc
Over temperature shutdown feature Yes, automatic reset
Overload shutdown feature Yes, automatic reset
AC output short circuit protection feature Yes, automatic reset
Fuse (internal, non-replaceable) 2 × 25 A

modified sine wave
(non-sinusoidal)

32.7%
30%

41

Specifications

Normal operating temperature 77 ºF

(25 ºC)

Operating temperature range 32 – 104 ºF

(0 – 40 ºC)

Storage temperature range -4 – 140 ºF

(-20 – 60 ºC)

DC Power Section

DC output power (maximum continuous load) 12 A with overload

protection and automatic

reset
DC charger input socket polarity Female, center positive
Built-in ambient LED light 12 hi-bright white LEDs

with diffuser

Internal Battery Section

Internal battery type sealed, AGM (Absorbed

Glass Mat) lead acid
Internal battery voltage (nominal) 12 Vdc
Internal battery capacity (minimum) 10 Ah
Maximum charge current 0.75 Adc
Peak charging voltage (nominal) 14.8 V
Charge restart voltage (nominal) 12.8 V
Low battery alarm 11.0 Vdc
Low battery shutdown 10.5 Vdc
High battery voltage shutdown 15.5 Vdc

USB Section

Output Voltage (No Load) 5 Vdc
Output Voltage current 500mAdc

42 975-0328-01-01

Physical Specifications

Solar Panel Section

Power 5 W
Panel Type Amorphous Silicon
Portability Detachable from main unit
Connector Type Male/female connector

Accessories

DC-to-DC charge cable
(replacement part # 449-0187-01-01)

AC Charger
(replacement part # 074-1004)

Physical Specifications

Height 10 ¼" (26 cm)
Width 15" (38 cm)
Depth 4 ½" (11.5 cm)
Wei ght (net) 12.3 lb. (5.6 kg)

Important: All specifications are subject to change without
notice.

39" (1 m) 18 AWG with
male-to-male lighter plugs.
One plug is equipped with an
8-amp, 32-volt time-delayed
fuse.

Input: 120 ± 10 Vac, 60 Hz
Output: 13.5Vdc, 750mAdc

975-0328-01-01 43

44

Warranty and Return
Information

Warranty

What does this warranty cover? This Limited Warranty is provided by Xantrex
Te chnology Inc. ("Xantrex") and covers defects in workmanship and materials in your
XPower Powerpack Solar 400. This warranty period lasts for 6 months from the date of
purchase at the point of sale to you, the original end user customer . You will be required to
demonstrate proof of purchase to make warranty claims.

This Limited Warranty is transferable to subsequent owners but only for the unexpired
portion of the W arranty Period. Subsequent owners also require original proof of pu rchase
as described in “What proof of purchase is required?”

What will Xantrex do? Xantrex will, at its option, repair or replace the defective
product free of charge, provided that you notify Xantrex of the product defect within the
Wa rranty Period, and provided that Xantrex through inspection establishes the existence
of such a defect and that it is covered by this Limited W arranty.

Xantrex will, at its option, use new and/or reconditioned parts in performing warranty
repair and building replacement products. Xantrex reserves the right to use parts or
products of original or improved design in the repair or replacement. If Xantrex repairs or
replaces a product, its warranty continues for the remaining portion of the original
Wa rranty Period or 90 days from the date of the return shipment to the customer,
whichever is greater. All replaced products and all parts removed from repaired products
become the property of Xantrex.

Xantrex covers both parts and labor necessary to repair the product, and return shipment to
the customer via a Xantrex-selected non-expedited surface freight within the contiguous
United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer
Service for details on freight policy for return shipments outside of the contiguous United
States and Canada.

How do you get service? If your product requires troubleshooting or warranty service,
contact your merchant. If you are unable to contact your merchant, or the merchant is
unable to provide service, contact Xantrex directly at:

Telephone: [phone] (toll free North America)
Fax: [phone] (toll free North America)

1 360 925 5143 (direct)

Email: [e-mail]

Direct returns may be performed according to the Xantrex Return Material Authorization
Policy described in your product manual. For some products, Xantrex maintains a network
of regional Authorized Service Centers. Call Xantrex or check our website to see if your
product can be repaired at one of these facilities.

45

Warranty and Return

What proof of purchase is required? In any warranty claim, dated proof of purchase
must accompany the product and the product must not have been disassembled or
modified without prior written authorization by Xantrex.

Proof of purchase may be in any one of the following forms:

• The dated purchase receipt from the original purchase of the product at point of sale to
the end user, or

• The dated dealer invoice or purchase receipt showing original equipment
manufacturer (OEM) status, or

• The dated invoice or purchase receipt showing the product exchanged under warranty

What does this warranty not cover? This Limited Warranty does not cover normal
wear and tear of the product or costs related to the removal, installation, or troubleshooting
of the customer's electrical system s. This warranty does not apply to and Xantrex will not
be responsible for any defect in or damage to:

a) the product if it has been misused, neglected, improperly installed, physically

damaged or altered, either internally or externally, or damaged from improper use or
use in an unsuitable environment;

b) the product if it has been subjected to fire, water, generalized corrosion, biological

infestations, or input voltage that creates operating conditions beyond the maximum or
minimum limits listed in the Xantrex product specifications including high input volt­age from generators and lightning strikes;

c) the product if repairs have been done to it other than by Xantrex or its authorized ser-

vice centers (hereafter "ASCs");

d) the product if it is used as a component part of a product expressly warranted by

another manufacturer;

e) the product if its original identification (trade-mark, serial number) markings have

been defaced, altered, or removed.

Disclaimer

Product

THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY
XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE
PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS,
GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT,
HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF
MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR
OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR
CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO
APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD
STIPULATED UNDER THIS LIMITED WARRANTY.

IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING
WHETHER IN CONTRACT OR TORT INCLUDING WITHOUT RESTRICTION ANY
ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, ANY

46 975-0328-01-01

Warranty and Return

PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF
MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR
OPERATION OF THE PRODUCT.

Exclusions

If this product is a consumer product, federal law does not allow an exclusion of implied
warranties. To the extent you are entitled to implied warranties under federal law, to the
extent permitted by applicable law they are limited to the duration of this Limited
Warranty . Some states and provinces do not allow limitations or exclusions on implied
warranties or on the duration of an implied warranty or on the limitation or exclusion of
incidental or consequential damages, so the above limitation(s) or exclusion(s) may not
apply to you. This Limited Wa rranty gives you specific legal rights. You may have other
rights which may vary from state to state or province to province.

Return Material Authorization Policy

Before returning a product directly to Xantrex you must obtain a Return Material
Authorization (RMA) number and the correct factory "Ship To" address. Products must
also be shipped prepaid. Product shipments will be refused and returned at your expense if
they are unauthorized, returned without an RMA number clearly marked on the outside of
the shipping box, if they are shipped collect, or if they are shipped to the wrong location.

When you contact Xantrex to obtain service, please have your instruction manual ready
for reference and be prepared to supply:

• The serial number of your product

• Information about the installation and use of the unit

• Information about the failure and/or reason for the return

• A copy of your dated proof of purchase

Record these details in “Information About Your System” on page 49.

Return Procedure

1. Package the unit safely, preferably using the original box and packing materials.
Please ensure that your product is shipped fully insured in the original packaging or
equivalent. This warranty will not apply where the product is damaged due to
improper packaging.

2. Include the following:

• The RMA number supplied by Xantrex Technology Inc. clearly marked on the

outside of the box.

• A return address where the unit can be shipped. Post office boxes are not

acceptable.

• A contact telephone number where you can be reached during work hours.

• A brief description of the problem.

3. Ship the unit prepaid to the address provided by your Xantrex customer service
representative.

If you are returning a product from outside of the USA or Canada In addition to the
above, you MUST include return freight funds and are fully responsible for all documents,
duties, tariffs, and deposits.

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Warranty and Return

If you are returning a product to a Xantrex Authorized Service Center (ASC) A
Xantrex return material authorization (RMA) number is not required. However, you must
contact the ASC prior to returning the product or presenting the unit to verify any return
procedures that may apply to that particular facility and that the ASC repairs this particular
Xantrex product.

Out of Warranty Service

If the warranty period for your XPower Powerpack Solar 400 has expired, if the unit was
damaged by misuse or incorrect installation, if other conditions of the warranty have not
been met, or if no dated proof of purchase is available, your unit may be serviced or
replaced for a flat fee.

To return your XPower Powerpack Solar 400 for out of warranty service, contact Xantrex
Customer Service for a Return Material Authorization (RMA) number and follow the
other steps outlined in “Return Procedure” on page 47.

Payment options such as credit card or money order will be explained by the Customer
Service Representative. In cases where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an additional fee will be charged. If
applicable, you will be contacted by Customer Service once your unit has been received.

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Warranty and Return

Information About Your System

As soon as you open your XPower Powerpack Solar 400 package, record the following
information and be sure to keep your proof of purchase.

p Serial Number
p Product Number
p Purchased From
p Purchase Date

If you need to contact Customer Service, please record the following details before
calling. This information will help our representatives give you better service.

_______________________________
852-2071
_______________________________
_______________________________

p Type of installation [e.g.

RV, truck, vehicle, home]

_________________________________

p Length of time inverter has

been installed

p Battery/battery bank size
p DC wiring size and length

_________________________________
_________________________________
_________________________________

p Warning, Error or Panel

Fault Message

_________________________________

p Appliances operating when

problem occurred

_________________________________

p Description of problem

______________________________________________________________
______________________________________________________________

975-0328-01-01 49

_________________________________

50