RS400 Sine Wave Inverter
Owner’s Guide
RS400 Sine Wave Inverter
Owner’s Guide
About Xantrex
Xantrex Technology Inc. is a world-leading supplier of advanced power electronics and controls with products from
50 watt mobile units to one MW utility-scale systems for wind, solar, batteries, fuel cells, microturbines, and backup
power applications in both grid-connected and stand-alone systems. Xantrex products inclu de inverters, batt ery
chargers, programmable power supplies, and variable speed drives that convert, supply, control, clean, and distribute
electrical power.
Trademarks
RS400 Sine Wave Inverter is a trademark of Xantrex International. Xantrex is a registered trademark of Xantrex
International.
Other trademarks, registered trademarks, and product names are the property of their respective owners and are used
herein for identification purposes only.
Notice of Copyright
RS400 Sine Wave Inverter Owner’s Guide© January 2007 Xantrex International. All rights reserved.
Disclaimer
UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX TECHNOLOGY INC. (“XANTREX”)
(a) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY
TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION.
(b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR DAMAGE, WHETHER DIRECT,
INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH
INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER’S RISK.
Date and Revision
January 2007, Revision A
Part Number
445-0167-01-01
Contact Information
Telephone: 1-800-670-0707 (toll free in North America)
1-604-422-2777 (direct)
Fax: 1-604-420-2145
Email: CustomerService@xantrex.com
Web: www.xantrex.com
About This Guide
Purpose
The <product name><document type> contains information for the coach
owner to operate and troubleshoot the RS400 Sine Wave Inverter
(RS400).
Scope
The Owner’s Guide provides safety guidelines, operation,
troubleshooting, and warranty information for the RS400 Sine Wave
Inverter.
The guide does not provide detailed information about batteries and
battery maintenance. You will need to consult the battery manufacturer’s
guide for this information.
Organization
This guide is organized into three chapters, one appendix, and a warranty:
Chapter 1, “Introduction”, outlines the main performance and safety
features of the RS400. Reading this chapter will give you a clear
understanding of the inverter’s capabilities.
Chapter 2, “Operation”, provides information about turning the inverter
on and operating the unit. Details are provided on how to read the front
panel indicators to monitor the RS400.
Chapter 3, “Troubleshooting”, explains how to identify and solve
problems that can occur with the RS400.
Appendix A, “Specifications”, provides the electrical and physical
specifications of the RS400.
“Warranty and Product Information”, contains the product’s warranty,
explains how to return a product for service, and describes how to prepare
for a call to Xantrex Customer Service.
445-0167-01-01 iii
Conventions Used
The following conventions are used in this guide:
Note: Notes describe additional information which may add to your
understanding of how to use the RS400 Sine Wave Inverter.
Important: These notes describe an important action item or an item
that you must pay attention to.
WARNING
W arnings identify conditions that could result in personal injury
or loss of life.
CAUTION
Cautions identify conditions or practices that could result in
damage to the RS400 Sine Wave Inverter or to other equipment.
Acronyms and Terminology
AC Alternating current
DC Direct current
CSA Canadian Standards Association
FCC Federal Communications Commission
GFCI Ground fault circuit interrupter
UL Underw riters Laboratories Inc.
Shore power refers to the AC input power from a utility grid, generator, or
other external AC source.
Related Information
You can find more information about Xantrex Technology Inc. as well as
its products and services at www.xantrex.com
iv 445-0167-01-01
Important Safety Instructions
WARNING
This Owner’s Guide contains important safety and operating
instructions.
Before using your RS400 Sine Wave Inverter, be sure to read,
understand, and save these safety instructions.
WARNING: Restrictions on use
The RS400 Sine Wave Inverter shall not be used in connection
with life support systems or other medical equipment or
devices.
WARNING: Shock hazard
The RS400 has On/Standby mode only. It does not have an Off
mode, that is, DC power is permanently connected to the unit.
General Precautions
1. Before installing and using the inverter, read all appropriate sections
of this guide and any cautionary markings on the inverter and the
batteries.
2. Do not operate the inverter if it has received a sharp blow, been
dropped, or otherwise damaged. If the unit is damaged, see “Warranty
and Product Information” on page WA–1.
3. Do not dismantle the inverter; it contains no user serviceable parts.
Attempting to service the unit yourself could cause electrical shock or
fire. Internal capacitors remain charged after all power is
disconnected. See “Warranty” on page WA–1 for instructions on
obtaining service.
445-0167-01-01 v
Safety
4. To reduce the risk of electrical shock, disconnect both AC and DC
power from the inverter before working on any circuits connected to
the inverter. Turning the On/Standby switch to Standby ( ) will not
reduce this risk.
5. Protect the inverter from rain, snow, spray, and water.
6. T o reduce the risk of overheating, keep the ventilation openings clear,
and do not install the inverter in a compartment with limited airflow.
Explosive Gas Precautions
1. Batteries generate explosive gases during normal operation. Be sure
you follow all relevant instructions exactly before installing or using
your inverter.
2. This equipment contains components which tend to produce arcs or
sparks. To prevent fire or explosion, do not install the inverter in
compartments containing batteries or flammable materials or in
locations that require ignition-protected equipment. This includes any
space containing gasoline-powered machinery, fuel tanks, as well as
joints, fittings, or other connections between components of the fuel
system.
FCC Information to the User
This Class B device complies with Part 15 of the FCC Rules and all
requirements of the Canadian Interference-Causing Equipment
Regulations. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
vi 445-0167-01-01
Contents
Important Safety Instructions
General Precautions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - v
Explosive Gas Precautions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -vi
FCC Information to the User - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -vi
1
Introduction
How RS400 Works - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–2
Premium Power and Ease of Use- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–2
Comprehensive Protection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–3
RS400 Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–4
Front Panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–4
Back Panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–5
Optional Accessory: Remote Switch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–6
Dimensions of Remote Switch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–6
Part number of Remote Switch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1–6
2
Operation
Front Panel Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–2
Operating the RS400 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–3
Turning the RS400 to On or to Standby - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–3
Turning the RS400 to Standby When Not in Use - - - - - - - - - - - - - - - - - - - - - - - - -2–3
Using the S400 Remote Switch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–4
Operating in Invert Mode- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–5
Recharging Your Batteries When Low Battery Light Illuminates - - - - - - - - - - - - - -2–5
Recovering from Low Battery Voltage Shutdown - - - - - - - - - - - - - - - - - - - - - - - - -2–6
Restarting or Operating Multiple Appliances - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–6
Operating in Shore Power Mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–7
Monitoring the Indicator Lights- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–8
Resetting After a Fault or Shutdown - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2–9
3
Troubleshooting
Troubleshooting Reference- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3–2
445-0167-01-01 vii
Contents
A
Specifications
Electrical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–2
Physical Specifications with Projections - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–2
Regulatory Approvals- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–3
Fan Cooling System - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–3
Transfer Circuit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–3
Warranty and Product Information
Warranty - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - WA–1
Return Material Authorization Policy - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - WA–3
Out of Warranty Service - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - WA–3
Information About Your System- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - WA–4
Index
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - IX–1
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - WA–1
viii 445-0167-01-01
1
Introduction
Congratulations on your purchase of the RS400 Sine Wave
Inverter!
The RS400 has been designed to give you premium power,
ease of use, and outstanding reliability.
Please read this chapter to familiarize yourself with the main
performance and protection features of the RS400.
T o ensure quality customer service for your inverter , be sure to
keep your proof of purchase. Also, take a few minutes at this
time to complete the form, “Information About Your System”
on page WA–4.
How RS400 Works
RS400 is a sine wave inverter which converts 12 volts direct current (DC)
power from your battery to 120 volts alternating current (AC) power . This
AC power is the same as the electricity you get from your utility . In terms
of output, RS400 provides 400 watts of sine wave power for operating
your appliances.
Premium Power and Ease of Use
RS400 provides premium power for your entertainment system. The
inverter’s sine wave output provides clean power for your TV, VCR,
DVD, satellite receiver, and stereo.
Superior features and rugged durability have been combined with ease of
use:
• 400 watt inverter with 800 watt surge provides sufficient power for
two entertainment systems
• Filtered sine wave output will not cause distortion on sensitive
entertainment electronics
• Built-in transfer switch automatically transfers between inverter
power and incoming AC power
• DSP control technology starts complex loads with ease
• Two AC outlets and hardwire AC connections
• Easy-to-read indicator lights on the front panel
• Automatic cooling fan
1–2 445-0167-01-01
Comprehensive Protection
RS400 is designed to meet UL 458 and CSA C22.2 No. 107.1 safety
standards and it is compliant with FCC Class B.
RS400 comes equipped with numerous protection features to guarantee
you safe and worry-free operation.
Protection feature This protection feature…
Comprehensive Protection
Low voltage indication
and shutdown
High voltage shutdown Protects the RS400 by disabling the AC output when the input
Over-temperature
shutdown
Overload protection Disables the AC output of the RS400 if the appliance connected
Supplemental circuit
protection
Protects the battery from becoming completely discharged. The
Low Battery light indicates that input voltage is low (10.5 volts).
If the input voltage drops below 10.0 volts the RS400 shuts down
automatically and the Inverter ON light turns off. The RS400
recovers automatically when the input voltage comes up to about
12.6 volts.
voltage rises to 15.3 volts or more. The AC output is enabled
when the input voltage drops to 14.5 volts.
Disables the AC output of the RS400 when the internal
temperature rises to unacceptable levels due to higher ambient
temperature or overloading. The RS400 recovers automatically
when it cools down.
to the inverter exceeds the 400 watt rating of the inverter. The
RS400 will have to be reset. (See “Resetting After a Fault or
Shutdown” on page 2–9.)
Trips and disables the AC output when a current in excess of 7.5
amps is drawn from the RS400. The supplemental circuit
protector can be reset to enable the unit to operate again after
clearing the overload condition. (See “Resetting After a Fault or
Shutdown” on page 2–9.)
Short circuit protection Disables the AC output of the RS400 when a sh ort circuit is
applied on the AC output. Once the short circuit is cleared, the
RS400 will have to be reset. (See “Resetting After a Fault or
Shutdown” on page 2–9.)
Ground fault circuit
interrupter (GFCI)
445-0167-01-01 1–3
Trips and disables the output of the RS400 when a ground fault
current is detected. The output can be enabled again by resetting
the GFCI, once the ground fault is cleared. (See “Ground Fault”
on page 2–9.)
RS400 Features
Front Panel
7
8
6
Figure 1-1
\
Table 1-1
Feature Description
1
2 AC Input light illuminates when you are connected to shore power.
3 Inverter ON light illuminates only when the RS400 is operating in
4 Low Battery light illuminates when your battery voltage is lower
5 Fault light illuminates for fault conditions such as over
6 Supplemental Circuit Protection button trip s if there is an over-
7 GFCI opening enables Reset and Test monthly capability.
8 Ventilation openings provide air circulation for peak performance.
5
4
Front panel of the RS400
Front Panel Features
On/Standby Switch turns the inverter to On ( )
(Shore power refers to the AC input power from a utility grid,
generator or external AC source.)
invert mode.
than 10.7 volts.
temperature, output overload, or battery over voltage.
current (over 7.5 amps) or a short circuit.
2
3
1
or to Standby ().
1–4 445-0167-01-01
Back Panel
RS400 Features
10
1
9
Figure 1-2
Table 1-2
Feature Description
1 DC terminal, negative
2 DC terminal, positive
3 Two AC outlets
4 AC input cord for shore power
5 Wiring box access panel
6 AC knockout (output) for hardwiring
7 Chassis ground lug
8 Remote switch jack
9 Mounting flanges
10 Ventilation openings provide air circulation.
Back panel of the RS400
Back Panel Features
2
8
3
4
7
5
6
9
445-0167-01-01 1–5
Optional Accessory: Remote Switch
An optional remote switch can be plugged into the remote switch jack at
the back of the RS400. It lets you switch the RS400 from on to standby
from a convenient location—up to 25 feet (7.5 m) away from the inverter
(using the cable supplied with the switch).
Dimensions of Remote Switch
Height
Width
Depth
Cable length
Part number of Remote Switch
To purchase a remote switch, please contact Customer Service for a
referral to a distributor. Please provide the part number 808-2400. See
page ii for contact information.
Instructions for installing and using the remote switch are included in the
remote switch package and the RS400 Sine Wave Inverter Installation
Guide.
Note: The remote switch jack at the back of the RS400 may not be
accessible once the inverter has been mounted.
If you intend to use the remote switch with an RS400 that has already
been installed, consult a qualified service technician before installing
and connecting the remote switch.
2.5 inches (63.5 mm)
2 inches (50.8 mm)
1.1 inches (28.3 mm)
25 feet (7.5 m)
1–6 445-0167-01-01
2
Operation
Chapter 2, “Operation”, explains how to use your RS400
effectively . This chapter explains how to turn the RS400 to On
( )or S tandby ( ) from the front panel or from the S400
Remote Switch, monitor the status of the RS400, and reset the
inverter.
CAUTION
3
Read this chapter before operating the RS400 Sine Wave
Inverter.
WARNING: Restrictions on use
The RS400 Sine Wave Inverter shall not be used in connection
with life support systems or other medical equipment or
devices.
Front Panel Features
Before you begin to operate the RS400, review the front panel features in
Figure 2-1.
For a detailed description of each of the different features, see Figure 1-1,
“Front panel of the RS400” on page 1–4 in the Introduction chapter.
7
8
6
Figure 2-1
4
5
Front panel of the RS400
2
3
1
Table 2 -1 Front panel features
Feature Description
1 On/Standby switch
2 AC Input light
3 Inverter ON light
4 Low Battery light
5 Fault light
6 Supplemental Circuit Protection button
7GFCI
8 Ventilation openings
2–2 445-0167-01-01
Operating the RS400
Operating the RS400
The RS400 operates in either invert mode or shore power mode.
Invert mode In inv e rt mode, the RS4 00 po wers y our appl ian c es u sing energy from the
battery (DC power). See “Operating in Invert Mode” on page 2–5.
Shore power mode In shore power mode, the RS400 is connected to shore power and your
appliances are powered from the AC input power. See “Operating in
Shore Power Mode” on page 2–7.
Shore power (pass-through) refers to the AC input power from a utility
grid, generator or external AC source.
Turning the RS400 to On or to Standby
WARNING: Shock hazard
.
The On/Standby switch on the RS400 turns the inverter to On () or to
Standby ( ) when operating in invert mode.
If you have installed the S400 Remote Switch, you can also use the
remote switch to turn the RS400 to On
the S400 Remote Switch” on page 2–4.
The On/Standby switch on the RS400 or the S400 Remote Switch is also
used to resert the inverter after a Fault condition. See “Resetting After a
Fault or Shutdown” on page 2–9.
Important: The RS400 operates normally without the S400 Remote
Switch installed.
When the On/Standby switch is in the Standby ( ) position
with the RS400 connected to shore power, AC voltage will be
present at the output of the inverter.
Turning the RS400 to Standby When Not in Use
If you won’t be using the RS400 for an extended period of time, turn the
inverter’s On/Standby switch to the Standby ( ) position. Turning the
switch to Standby ensures that the RS400 will draw no current from the
battery.
If you are disconnected from shore power with the RS400 On/Standby
switch in the On
Standby ( ) position, the RS400 draws very little current (about 1 mA)
from the battery.
() position and the optional S400 Remote Switch in the
() or to Standby ( ). See “Using
445-0167-01-01 2–3
Using the S400 Remote Switch
The S400 Remote Switch performs the same function as the On/Standby
switch on the RS400.
Invert mode use
only
Purpose The S400 Remote Switch provides remote control of the RS400 from a
Cable length You can use a longer cable up to a maximum recommended length of 50
The S400 Remote Switch provides On/Standby control only when the
RS400 is operating in invert mode.
To use the S400 Remote Switch, the On/Standby switch on the RS400
must be turned to the On
() position. See “Operating in Invert Mode” on
page 2–5.
Important: When shore power is present, the S400 Remote Switch will
not change the operation of the inverter.
convenient location up to 25 feet (7.5 meters) away using the supplied
telephone cable.
feet (15 meters). Xantrex recommends using a high quality 4-wire
telephone cable wth 6-position, 4-contact connectors.
Inverter ON
Figure 2-2
2–4 445-0167-01-01
S400 Remote Switch
Operating in Invert Mode
In invert mode, the RS400 powers your appliances using energy from the
battery. If the On/Standby switch on both the RS400 and the optional
S400 Remote Switch are turned to On ( ), the RS400 automatically
supplies your appliances with inverter power if the shore power source
fails or becomes disconnected.
To operate the RS400 in invert mode:
1. Disconnect the RS400 from shore power.
Operating in Invert Mode
2. Turn the On/Standby switch on the RS400 to the On
The RS400 Inverter ON light illuminates.
AND
If you have an optional S400 Remote Switch installed, turn the
remote switch to On
The Inverter ON light illuminates on the S400 Remote Switch.
3. Operate your appliances.
Important: The RS400 operates normally without the S400 Remote
Switch installed.
If you are not using the RS400, see “T urning th e RS400 to S t andby When
Not in Use” on page 2–3.
().
() position.
Recharging Your Batteries When Low Battery Light Illuminates
Low battery If the Low Battery light illuminates on the RS400 while it is operating,
your battery level is low (less than 10.7 volts). As long as the Inverter ON
light is illuminated on the RS400, the unit will continue to supply inverter
power to your appliances.
However, Xantrex highly recommends that you recharge your batteries.
Turn off your appliances and recharge your battery. When the Low
Battery light turns off (at 12.6 volts), you can restart your appliances. See
“Restarting or Operating Multiple Appliances”.
Importance of
recharging
More information For more information about battery chargers and battery monitors, see the
Xantrex recommends that you recharge your batteries before they are
50% discharged. This gives them a much longer life cycle than recharging
them when they are almost completely discharged.
Xantrex web site at www.xantrex.com
445-0167-01-01 2–5
Recovering from Low Battery Voltage Shutdown
If the Low Battery light illuminates and the Inverter ON light turns off on
the front panel when you are operating the unit, the RS400 has shut down
due to low battery voltage (10.3 volts). Output power is interrupted.
To recover from a low battery voltage shutdown:
1. Turn off your appliances.
2. Connect the unit to an AC source to switch to shore power mode (see
“Operating in Shore Power Mode” on page 2–7).
3. Restart your appliances while in shore power mode.
Note: If you want to switch to inverter mode right after a
low battery voltage shutdown, you have to start recharging
the battery with a separate charger even in shore power
mode. The moment you do step 2, the unit automatically
resets the low battery voltage shutdown. So if you start
recharging the battery and shore power is suddenly
disconnected, the unit can still operate in inverter mode until
a low battery voltage condition occurs again.
Restarting or Operating Multiple Appliances
The RS400 can handle several appliances simultaneously as long as they
do not draw more than 400 watts in total.
To restart or operate several appliances:
u Turn each appliance on separately after the RS400 has started.
This action ensures that the RS400 does not have to deliver the
starting current for all the loads at once and will help to prevent an
overload shutdown.
2–6 445-0167-01-01
Operating in Shore Power Mode
Operating in Shore Power Mode
Definition Shore power (pass-through) refers to the AC input power from a utility
grid, generator, or external AC source.
Shore power mode In shore power mode, the RS400 is connected to shore power and your
appliances are powered from the AC input power.
Transfer to invert
mode
S400 Remote
Switch
The transfer to inverter power will occur if shore power is present, but
either the shore power voltage is too low (less than 85 volts AC) or too
high (greater than 140 volts AC). In this case, the transfer from shore
power to inverter power prevents damage to your appliances.
You cannot use the optional S400 Remote Switch to control the RS400
when it is operating in shore power mode.
Important: The RS400 transfers the appliances to shore power
whenever shore power is connected, regardless of the position of the On/
Standby switches.
To operate in shore power mode:
1. Connect the RS400 to shore power.
The AC Input light on the RS400 illuminates. The On/Standby switch
on both the S400 Remote Switch and the RS400 can be either On
or in Standby ( ) position.
2. Operate your appliances.
()
445-0167-01-01 2–7
Monitoring the Indicator Lights
The four indicator lights on the front panel show you the operating status
of the RS400. See Table 2-2.
For an illustration of the indicator lights on the front panel, see “Front
panel of the RS400” on page 2–2.
If none of the front panel lights are on, see “Troubleshooting Reference”
on page 3–2.
Table 2-2
Light Color Status Action
AC Input Green When the RS400 is connected to
Inverter ON Green When the RS400 is on, the Inverter
Low Battery
& Inverter ON
Low Battery Yellow When the Low Battery light
Fault Red The Fault light illuminates
Status of Indicator Lights
shore power, the AC Input light
illuminates.
ON light illuminates.
Yellow
& Green
When both lights illuminate, your
battery level is low. (The battery
voltage has dropped below 10.7
volts DC.)
illuminates, your battery level is
critically low. (The battery voltage
has dropped below 10.3 volts DC.)
whenever there is a battery overvoltage fault condition (exceeds
15.3 volts), output overload fault
condition or over-tempera ture fault
condition.
You can run all your appliances from
shore power.
You can run your appliances using
energy from the battery.
You can run appliances, but your
battery level is low. Charge your
battery or connect to shore power.
You cannot run appliances. Charge
your battery or connect to shore power.
You cannot run appliances as the AC
output is disabled in invert mode.
Clear the fault condition. Reset the
RS400 by turning the On/Standby
switch on the RS400 or the optional
S400 Remote Switch to Standby
and then to On ( ), or connect to shore
power.
()
2–8 445-0167-01-01
Resetting After a Fault or Shutdown
This section provides explanations and procedures for resetting the
RS400 after a fault or shutdown.
If you are unable to resolve the problem after referring to Table 2-3, refer
to the “Troubleshooting” section on page 3–2.
Resetting After a Fault or Shutdown
Table 2-3
Feature Status Action
Shutdown The RS400 needs to be
Short Circuit If there is a short circuit,
Ground Fault When a fault condition is
Overload The RS400 is designed to
Resetting After a Fault or Shutdown
reset.
the Supplemental Circuit
Protection button trips.
detected, the Reset button
on the GFCI outlet trips
and power to the appliance
is interrupted.
provide 400 watts
continuously and 800 watts
surge capability for five
seconds. If the connected
appliances draw more than
the rated power, the RS400
will shut down and the red
Fault light illuminates.
Turn the On/Standby switch on either the
inverter’s front panel or the optional S400 Remote
Switch to Standby ( ) and then to On ( ).
Remove the short circuit condition then press the
Supplemental Circuit Protection button.
Reset: To resume normal operation, determine
and correct the ground fault, then press the Reset
button.
Test: Press the Test button on the GFCI outlet
with either shore power and/or the RS400 turned
to On ( ). The Reset button should trip. Press the
Reset button to reset the GFCI and to continue
with normal operation. This test should be
performed on a monthly basis.
If the Reset button does not trip, the GFCI may
have failed. Contact your dealer to have a
qualified service person examine the RS400.
Disconnect the appliances connected to the
inverter and then turn the On/Standby switch on
either the inverter’s front panel or the S400
Remote Switch to Standby ( ) and then to On ( ).
See also “Recharging Your Batteries When Low
Battery Light Illuminates” on page 2–5.
445-0167-01-01 2–9
2–10
3
Troubleshooting
The RS400 is designed for high reliability and has a number of
protection features for trouble-free operation. If, however, you
have any problems operating your inverter, refer to the
“Troubleshooting Reference” on page 3–2.
Read this chapter before calling your dealer or Xantrex
Customer Service. See page ii for contact information.
If you cannot resolve the problem, record the information
asked for on the form, “Information About Your System” on
page WA–4. Providing this information to our Customer
Service Representatives will help them to assist you better.
Troubleshooting Reference
WARNING: Electrical shock and fire hazard
Do not disassemble the RS400. It does not contain any userserviceable parts. Attempting to service the unit yourself could
result in electrical shock or fire.
This section provides you with troubleshooting tips to identify and solve
most problems that can occur with the RS400.
Before contacting your dealer or customer service, please refer to the
“Troubleshooting Reference” table.
If the “Troubleshooting Reference” table does not help you resolve the
problem, contact your dealer or Xantrex customer service.
Figure 3-1
For a detailed description of the different features, see “RS400 Features”
on page 1–4.
3–2 445-0167-01-01
Front Panel
Table 3-1
Problem Possible Cause Solution
No output voltage. No
indicator lights are
illuminated.
Troubleshooting Reference
The switch is in Standby ( )
mode.
No input power to the inverter.
Turn the On/Standby switch to On ( ).
Check the DC wiring to the inverter for
loose connections, frayed wiring or an
open DC Disconnect.
Troubleshooting Reference
No output voltage. Inverter
ON light is illuminated.
No output voltage. Fault light
is illuminated.
No output voltage. Low
Battery light is illuminated.
DC fuse open (external)
Supplemental Circuit
Protection button has tripped.
GFCI has tripped.
Inverter may be overloaded.
Battery voltage may be too
high.
Over temperature.
Battery voltage is too low.
Have a qualified service technician
check and replace the fuse.
Disconnect all appliances to reduce the
overload. Check the AC wiring, and
reset the Supplemental Circuit
Protection button.
Clear the ground fault, and reset the
GFCI by pressing the Reset button on
the GFCI.
Disconnect all appliances connected to
the inverter, and reset the inverter by
turning the On/Standby switch to
Standby
The inverter will restart if the battery
voltage drops below 14.5 volts DC.
Allow the inverter to cool down. The
inverter will restart automatically.
Recharge the battery to more than 12.6
volts DC. The inverter will restart
automatically.
() and then to On ( ).
Poor DC wiring.
Output voltage is present.
Inverter ON light and Low
Battery light are illuminated.
445-0167-01-01 3–3
Battery voltage is low. Disconnect all appliances. Charge the
Turn the inverter to Standby
Disconnect the DC wiring. Use proper
wiring and ensure all connections are
tight.
batteries.
().
Table 3-1
Problem Possible Cause Solution
AC input cord is connected to
shore power, but the
appliance is not powered
from shore power. AC Input
light is off.
AC input cord is connected to
shore power, but the
appliance is not powered
from shore power. AC Input
light is illuminated.
AC input cord is connected to
shore power. AC Input light
illuminates intermittently.
Fan does not turn on. The internal components of the
Fan runs all the time. The amount of power being
Troubleshooting Reference (Continued)
The shore power voltage is out
of range (less than 85 volts AC
or greater than 140 volts AC).
External breaker has tripped.
Supplemental circuit breaker
has tripped.
GFCI has tripped.
The shore power voltage is
close to being out of range (less
than 85 volts AC or greater
than 140 volts AC).
inverter are not warm.
consumed by the appliances is
high.
Turn the On/Standby switch to On ( ),
and the appliance will be powered from
the inverter.
Reset the external breaker.
Disconnect all appliances. Check the
AC wiring and press the Supplemental
Circuit Protection button to reset it.
Correct the ground fault and reset the
GFCI.
Turn On/Standby switch to On ( ), and
the appliance will be powered from the
inverter or shore power.
No action. The fan will run
automatically when necessary to cool
the internal components of the inverter.
No action. The fan will run at lower
speeds and stop automatically when the
internal temperature of the inverter
falls.
The ambient temperature is
high.
3–4 445-0167-01-01
No action. The fan will run at lower
speeds and stop automatically when the
ambient temperature falls.
For more information on the “Fan
Cooling System”, refer to page A–3
A
Specifications
Appendix A, “Specifications”, contains the electrical and
physical specifications for the RS400.
All specifications are subject to change without notice.
Electrical Specifications
Output power at 12 VDC input
• Continuous
1
400 VA
(0 °C to 40 °C), derated
linearly to 300 V A at 122 °F
(50 °C)
, 32 °F to 104 °F
• Surge capacity for 5 seconds
Input voltage 12 VDC nominal
Output voltage 120 VAC RMS ± 3 VAC
Output frequency 60 Hz ± 0.05 Hz
Output wave form Sine wave
T otal harmonic distortion of output waveform <3%
High battery shutdown 15.3 ± 0.3 VDC
Low battery indication 10.7 ± 0.3 VDC
Low battery shutdown 10.3 ± 0.3 VDC
Maximum efficiency 88%
No load current draw with switch On ( )
No load current draw with switch set to Standby
Circuit breaker 7.5 AAC
1
The term “watts” has been used throughout the guide to refer to output
800 VA
10.3 to 15.3 VDC
1.25 ADC Maximum
0 ADC
()
power. More correctly, the actual unit of power used is “VA”.
Physical Specifications with Projections
Length 13.5 inches (343 mm)
Width 7.36 inches (187 mm)
Height 3.27 inches (83 mm)
Weight 10 lb (4.54 kg)
A–2 445-0167-01-01
Regulatory Approvals
CSA/NRTL approved to CSA C22.2 No. 107.1 and UL 458
FCC Class B
Fan Cooling System
A fan cools the internal heat generating components of the inverter. The
fan begins to operate when the internal temperature is too high
of the fan increases as the internal temperature rises.
The fan turns off if the internal temperature of the inverter drops
Transfer Circuit
Transfer circuit 6 Amps, 85 to 140 VAC
Regulatory Approvals
. The speed
.
445-0167-01-01 A–3
A–4
Warranty and Product
Information
Warranty
What does this warranty cover? This Limited Warranty is provided by Xantrex Technolo gy, Inc.
("Xantrex") and covers defects in workmanship and materials in your RS400 Sine W ave Inverter. This
warranty lasts for a Warranty Period of 12 months from the date of purchase at point of sale to you, the
original end user customer.
What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of charge,
provided that you notify Xantrex of the product defect within the Warranty Period, and provided that Xantrex
through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and building
replacement products. Xantrex reserves the right to use parts or products of original or improved design in the
repair or replacement. If Xantrex repairs or replaces a product, its warranty continues for the remaining
portion of the original Warranty Period or 90 days from the date of the return shipment to the customer,
whichever is greater. All replaced products and all parts removed from repaired products become the property
of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer via a
Xantrex-selected non-expedited surface freight within the contiguous United States and Canada. Alaska and
Hawaii are excluded. Contact Xantrex Customer Service for details on freight policy for return shipments
outside of the contiguous United States and Canada.
How do you get service? If your product requires troubleshooting or warranty service, contact your
merchant. If you are unable to contact your merchant, or the merchant is unable to provide service, contact
Xantrex directly at:
Phone: 1-800-670-0707 (toll free)
1-604-422-2777 (direct)
Fax: 1-604-420-2145
Email: CustomerService@xantrex.com
Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in
your product manual. For some products, Xantrex maintains a network of regional Authorized Service
Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities.
In any warranty claim, dated proof of purchase must accompany the product and the product must not have
been disassembled or modified without prior written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
• The dated purchase receipt from the original purchase of the product at point of sale to the end user, or
• The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM) status, or
• The dated invoice or purchase receipt showing the product exchanged under warranty
445-0167-01-01 WA–1
What does this warranty not cover? This Limited W arranty does not cover normal wear and tear of the
product or costs related to the removal, installation, or troubleshooting of the customer's electrical systems.
This warranty does not apply to and Xantrex will not be responsible for any defect in or damage to:
a) the product if it has been misused, neglected, improperly installed, physically damaged or altered, either
internally or externally, or damaged from improper use or use in an unsuitable environment;
b) the product if it has been subjected to fire, water, generalized corrosion, biological infestations, or input
voltage that creates operating conditions beyond the maximum or minimum lim its listed in the Xantrex
product specifications including high input voltage from generators and lightning strike s;
c) the product if repairs have been done to it other than by Xantrex or its authorized service centers (hereaf-
ter "ASCs");
d) the product if it is used as a component part of a product expressly warranted by another manufacturer;
e) the product if its original identification (trade-mark, serial number) markings have been defaced, altered,
or removed.
Disclaimer
Product
THIS LIMITED W ARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN CONNECTION
WITH YOUR XANTREX PRODUCT AND IS, WHERE PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES,
CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING (WHETHER BY CONTRACT,
TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR
OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR CONDITION OF QUALITY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE
PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD STIPULATED UNDER THIS LIMITED WARRANTY.
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING WHETHER IN CONTRACT OR TORT INCLUDING
WITHOUT RESTRICTION ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, ANY
PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE, OR THE
INCORRECT INSTALLATION, INTEGRATION OR OPERATION OF THE PRODUCT.
Exclusions
If this product is a consumer product, federal law does not allow an exclusion of impl ied warrant ies. To the
extent you are entitled to implied warranties under federal law, to the extent permitted by applicable law they
are limited to the duration of this Limited Warranty. Some states and provinces do not allow limitations or
exclusions on implied warranties or on the duration of an implied warranty or on the limitation or exclusion of
incidental or consequential damages, so the above limitation(s) or exclusion(s) may not apply to you. This
Limited Warranty gives you specific legal rights. You may have other rights which may vary from state to
state or province to province.
Warning: Limitations On Use
Please refer to your product manual for limitations on uses of the product.
SPECIFICALLY, PLEASE NOTE THA T THE RS400 Sine Wave Inverter SHOULD NOT BE USED IN CONNECTION WITH LIFE
SUPPORT SYSTEMS OR OTHER MEDICAL EQUIPMENT OR DEVICES. WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, XANTREX MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE USE OF THE RS400 Sine
Wave Inverter IN CONNECTION WITH LIFE SUPPORT SYSTEMS OR OTHER MEDICAL EQUIPMENT OR DEVICES.
WA–2 445-0167-01-01
Return Material Authorization Policy
Please note that the RS400 Sine Wave Inverter is not intended for use as an uninterruptible pow er supply and
Xantrex makes no warranty or representation in connection wit h any use of the product for such purposes.
Return Material Authorization Policy
Before returning a product directly to Xantrex you must obtain a Return Material Authorizat ion (RMA)
number and the correct factory "Ship To" address. Products must also be shipped prepaid. Product shipments
will be refused and returned at your expense if they are unauthorized, returned without an RMA number
clearly marked on the outside of the shipping box, if they are shipped collect, or if they are shipped to the
wrong location.
When you contact Xantrex to obtain service, please have your instruction manual ready for reference and be
prepared to supply:
• The serial number of your product
• Information about the installation and use of the unit
• Information about the failure and/or reason for the return
• A copy of your dated proof of purchase
Record these details in on page WA–4.
Return Procedure
1. Package the unit safely, preferably using the original box and packing materials. Please ensure that your
product is shipped fully insured in the original packaging or equivalent. This warranty will not apply
where the product is damaged due to improper packaging.
2. Include the following:
• The RMA number supplied by Xantrex Technology, Inc. clearly marked on the outside of the box.
• A return address where the unit can be shipped. Post office boxes are not acceptable.
• A contact telephone number where you can be reached during work hours.
• A brief description of the problem.
3. Ship the unit prepaid to the address provided by your Xantrex customer service representative.
If you are returning a product from outside of the USA or Canada In addition to the above, you
MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and deposits.
If you are returning a product to a Xantrex Authorized Service Center (ASC) A Xantrex return
material authorization (RMA) number is not required. However, you must contact the ASC prior to returning
the product or presenting the unit to verify any return procedures that may apply to that particular facility.
Out of Warranty Service
If the warranty period for your RS400 Sine Wave Inverter has expired, if the unit was damaged by misuse or
incorrect installation, if other conditions of the warranty have not been met, or if no dated proof of purchase is
available, your inverter may be serviced or replaced for a flat fee.
T o return your RS400 Sine Wave Inverter
Return Material Authorization (RMA) number and follow the other steps outlined in “Return Procedure” on
page WA–3.
445-0167-01-01 WA–3
for out of warranty service, contact Xantrex Customer Service for a
Payment options such as credit card or money order will be explained by the Customer Service
Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units with
excessive damage, an additional fee will be charged. If applicable, you will be contacted by Customer Service
once your unit has been received.
Information About Your System
As soon as you open your RS400 Sine Wave Inverter package, record the following information and be sure to
keep your proof of purchase.
p Serial Number (on DC end)
p Purchased From
p Purchase Date
If you need to contact Customer Service, please record the following details before calling. This information
will help our representatives give you better service.
p Type of installation (e.g. RV, truck)
p Length of time inverter has been installed
p Battery/battery bank size
p Battery type (e.g. flooded, sealed gel cell, AGM)
p DC wiring size and length
p Alarm sounding?
p Description of indicators on front panel
p Appliances operating when problem occurred
p Description of problem
_________________________________
_________________________________
_________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
______________________________________________________________________________________
______________________________________________________________________________________
WA–4 445-0167-01-01
Index
A
AC Input light
described
illustrated 1–4, 2–2
1–4
B
back panel features
described and illustrated
batteries
explosive gases
recharging 2–5
battery chargers 2–5
battery monitors 2–5
vi
1–5
C
Customer Service
email
WA–1
fax number WA–1
phone number WA–1
preparing to call WA–4
E
email, contacting Customer Service by WA–1
entertainment system 1–2
explosive gases vi
resetting 2–9
H
high voltage shutdown 1–3
I
indication, low voltage 1–3
indicator lights status 2–8
Information about Your System form WA–4
inverter
purchase date
serial number WA–4
inverter mode
definition
operating in 2–5
Inverter ON light
described
illustrated 1–4, 2–2
WA–4
2–3, 2–5
1–4
L
Low Battery light
described
illustrated 1–4, 2–2
low battery voltage
shutdown
low voltage indication and shutdown 1–3
1–4
2–6
F
fan cooling system A–3
Fault light
described
illustrated 1–4, 2–2
fax number for Customer Service WA–1
front panel features
described and illustrated
1–4
1–4, 2–2
G
gases, explosive vi
GFCI
described
illustrated 1–4, 2–2
protection 1–3
1–4
O
On/Standby Switch
described
illustrated 1–4, 2–2
optional remote switch 1–6
turning to standby 2–3
overload protection 1–3
overload, resetting after 2–9
over-temperature shutdown 1–3
1–4
P
power output 1–2
proof of purchase WA–4
protection features 1–3
Index
purchase date WA–4
R
regulatory approvals A–3
remote switch option 1–6
S
S400 Remote Switch
resetting
safety information v
serial number WA–4
servicing, no user-serviceable parts v
shore power
definition
out of range 3–4
range of 2–7
shore power mode
definition
operating in 2–7
short circuit protection 1–3
shutdown
high voltage
low voltage 1–3
over-temperature 1–3
sine wave, effect on entertainment system 1–2
specifications
electrical
physical A–2
standby
RS400 not in use
Supplemental Circuit Protection button
described
illustrated 1–4, 2–2
resetting 2–9
2–9
iv
2–3, 2–7
1–3
A–2
2–3
1–3
precautions vi
W
warranty
out of warranty service
terms and conditions WA–1
X
Xantrex
website
iv
WA–3
T
telephone number for Customer Service WA–1
transfer switch 1–2
troubleshooting 3–3
turning the RS400 to On or standby 2–3
V
ventilation openings
described
illustrated 1–4, 2–2
IX–2 445-0167-01-01
1–4
Xantrex Technology Inc.
604 422 2777 Tel
604 420 2145 Fax
800 670 0707 Toll Free North America
customerservice@xantrex.com
www.xantrex.com
445-0167-01-01
Printed in China
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