GT2SHMXMS04
REFRIGERATORUSE&CAREGUIDE
MANUALDEUSOYCUIDADODELREFRIGERADOR
GUIDED'UTILISATIONETD'ENTRETIENDURl FRIGERATEUR
Table of Contents /Indice / Table des mati_res
ASSISTANCE OR SERVICE ............................ 1
REFRIGERATOR SAFETY ............................... 2
INSTALLATION INSTRUCTIONS ................... 3
REFRIGERATOR USE ..................................... 8
REFRIGERATOR CARE ................................... 9
TROUBLESHOOTING .................................... 10
WARRANTY .................................................... 11
If you need assistance or service, first see the "Troubleshooting"
section. Additional help is available by calling our Customer
Interaction Center at 1-800-253-1301 from anywhere in the
U.S.A., or write:
Whirlpool Corporation
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada, for installation and service call, 1-800-807-6777.
For assistance call 1-800-461-5681 Monday to Friday 8:00 a.m. -
6:00 p.m. (EST), Saturday 8:30 - 4:30 p.m. (EST), or write:
Whirlpool Canada Inc.
Customer Interaction Center
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Information may also be obtained by visiting our website at
www.whirlpool.com,
In Canada, visit www.whirlpool.com/canada.
Please include a daytime phone number in your correspondence.
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
AYUDA O SERVICIO TleCNICO .................... 12
SEGURIDAD DEL REFRIGERADOR ............ 12
INSTRUCCIONES DE INSTALACION .......... 13
USO DE SU REFRIGERADOR ...................... lg
CUlDADO DE SU REFRIGERADOR ............. 20
SOLUCION DE PROBLEMAS ....................... 21
GARANTIA ...................................................... 23
Assistance or Service
Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You can
find this information on the model and serial number label, located
on the inside wall of the refrigerator compartment.
Dealer name
Serial number
Address
Phone number
Model number
Purchase date
Toorder stainless steel cleaner, call 1-800-442-9991 and ask for
the part number listed below or contact your authorized Whirlpool
dealer. In Canada, call 1-800-461-5681.
Stainless Steel Cleaner & Polish: Order Part #4396095
ASSISTANCE OU SERVICE .......................... 24
SleCURITle DU RleFRIGleRATEUR ................ 24
INSTRUCTIONS D'INSTALLATION .............. 25
UTILISATION DU RleFRIGleRATEUR ........... 31
ENTRETIEN DU RleFRIGleRATEUR ............. 32
DlePANNAGE .................................................. 33
GARANTIE ...................................................... 35
2314472
TOD0 L0 eUE IMAGINAS"
REFRIGERATORSAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
• Plug into a grounded 3 prong outlet.
• Do not remove ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Disconnect power before servicing.
• Replace all panels before operating.
• Remove doors from your old refrigerator.
SAVE THESE INSTRUCTIONS
• Use nonflammable cleaner.
• Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
• Use two or more people to move and install refrigerator.
• Disconnect power before installing ice maker (on ice maker
kit ready models only).
• Use a sturdy glass when dispensing ice or water (on some
models).
ProperDisposal of YourOldRefrigerator
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
- even if they will sit for "just a few days." Ifyou are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
• Take off the doors.
• Leave the shelves in place so that children may not easily
climb inside.
INSTALLATIONINSTRUCTIONS
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
Do not use sharp instruments, rubbing alcohol, flammable fluids,
or abrasive cleaners to remove tape or glue. These products can
damage the surface of your refrigerator. For more information, see
"Refrigerator Safety."
IMPORTANT: Do not remove the white foam air return insert from
behind the control panel on the ceiling of the refrigerator. If the
insert is removed, ice may migrate down from the freezer and
cause icicles to form.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator
for cleaning or service, be sure to protect the floor.
Always pull the refrigerator straight out when moving it.
Do not wiggle or "walk" the refrigerator when trying to move
it, as floor damage could occur.
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
Toensure proper ventilation for your refrigerator, allow for a V£'
(1.25 cm) space on each side and at the top. When installing your
refrigerator next to a fixed wall, leave 2" (5.08 cm) minimum on
each side (depending on your model) to allow for the door to
swing open. If your refrigerator has an ice maker, allow extra
space at the back for the water line connections.
NOTE: Do not install the refrigerator near an oven, radiator, or
other heat source, nor in a location where the temperature will fall
below 55°F (13°C).
II
Clean Before Using
After you remove all of the package materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
"Refrigerator Care."
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
For your protection, tempered glass is designed to shatter
into many small, pebble-size pieces. This is normal. Glass
shelves and covers are heavy. Use special care when
removing them to avoid impact from dropping.
V2" (1.25cm)
II I
2" (5.08 cm)
J
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 Volt, 60 Hz., AC only 15 or 20 amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn the control (Thermostat, Refrigerator or
Freezer Control depending on the model) to OFF and then
disconnect the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the electrical source and
reset the control (Thermostat, Refrigerator or Freezer Control
depending on the model) to the desired setting.
Read all directions carefully before you begin.
IMPORTANT:
• If you turn the refrigerator on before the water line is
connected, turn the ice maker OFR
• All installations must meet local plumbing code requirements.
• Use copper tubing and check for leaks. Install copper tubing
only in areas where the household temperatures will remain
above freezing.
TOOLS NEEDED: Flat-blade screwdriver, 7A6"and 1/2"open-end
wrenches or two adjustable wrenches, 1/4"nut driver and drill bit,
hand drill or electric drill (properly grounded).
NOTE: Your refrigerator dealer has a kit available with a 1/4"
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or 3/16"
(4.76 mm) saddle valve which reduces water flow and clogs more
easily.
Water Pressure
A cold water supply with water pressure of between 30 and
120 psi (207 - 827 kPa) is required to operate the water dispenser
and ice maker. If you have questions about your water pressure,
call a licensed, qualified plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 30 and 120 psi (207 - 827 kPa)
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 - 414 kPa).
If the water pressure to the reverse osmosis system is less than
40 to 60 psi (276 - 414 kPa):
• Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis system to refill
after heavy usage.
If you have questions about your water pressure, call a licensed,
qualified plumber.
Read all directions before you begin.
IMPORTANT: Ifyou turn the refrigerator on before the water line is
connected, turn the ice maker OFR
Connect to Water Line
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Locate a 1/2"to 11/4'' (1.25 cm to 3.18 cm) vertical cold water
pipe near the refrigerator.
IMPORTANT:
• Make sure it is a cold water pipe.
• Horizontal pipe will work, but drill on the top side of the
pipe, not the bottom. This will help keep water away from
the drill and normal sediment from collecting in the valve.
4=
Determine the length of copper tubing you need. Measure
from the connection on the lower left rear of refrigerator to the
water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use 1/4"
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure both
ends of copper tubing are cut square.
5=
Using a grounded drill, drill a 1/4"hole in the cold water pipe
you have selected.
G,
A. Cold waterpipe E.Compression sleeve
B.Pipe clamp F.Shutoff valve
C.Copper tubing G.Packing nut
D. Compression nut
6. Fasten the shutoff valve to the cold water pipe with the pipe
clamp. Be sure the outlet end is solidly in the 1/4"drilled hole in
the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws
carefully and evenly so washer makes a watertight seal. Do
not overtighten or you may crush the copper tubing.
7. Slip the compression sleeve and compression nut on the
copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not overtighten.
8. Place the free end of the tubing in a container or sink, and turn
ON the main water supply. Flush the tubing until water is clear.
Turn OFF the shutoff valve on the water pipe. Coil the copper
tubing.
Connect to Refrigerator
1. Unplug refrigerator or disconnect power.
2. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do not
overtighten.
3. Use the tube clamp on the back of the refrigerator to secure
the tubing to the refrigerator as shown. This will help prevent
damage to the tubing when the refrigerator is pushed back
against the wall.
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
..................................A
Remove Doors and Hinges (all models)
5/16" Hex-Head Hinge Screw
1. Unplug refrigerator or disconnect power.
2. Open refrigerator door and remove base grille from the bottom
front of the refrigerator. See Base Grille graphic.
3. Close the refrigerator door and keep both doors closed until
you are ready to lift them free from the cabinet.
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
4. Remove the parts for the top hinge as shown inTop Hinge
graphic. Lift the freezer door free from the cabinet.
5. Remove the parts for the center hinge as shown in the Center
Hinge graphic. Lift the refrigerator door free from the cabinet.
6. Remove the parts for the bottom hinge as shown in the
Bottom Hinge graphic.
Reverse Doors-Standard Door (optional)
IMPORTANT: If you want to reverse your doors so that they open
in the opposite direction, follow these steps. If you are not
reversing the doors, see "Replace Doors and Hinges."
A. Tube clamp
B. Copper tubing
C. Compression nut
D. Valve inlet
6. The ice maker is equipped with a built-in water strainer. If your
water conditions require a second water strainer, install it in
the 1/4"(6.35 mm) water line at either tube connection. Obtain
a water strainer from your nearest appliance dealer.
7. Plug in refrigerator or reconnect power.
NOTE: Allow 24 hours to produce the first batch of ice. Discard
the first three batches of ice produced. Allow 3 days to completely
fill ice container.
TOOLS NEEDED: %6"hex-head socket wrench, #2 Phillips
screwdriver, flat-blade screwdriver, %6" open-end wrench, flat 2"
putty knife.
IMPORTANT:
• Before you begin, turn the refrigerator control OFR Unplug
refrigerator or disconnect power.
• Remove food and adjustable door or utility bins from doors.
• If you only want to remove and replace the doors, see
"Remove Doors and Hinges" and "Replace Doors and
Hinges."
Door Stop Screw
Door Handle Sealing Screw
Fiat-Head Handle Screw
Door Handle Seal Screw Front
DoorHinge Hole Plug
Cabinet Hinge Hole Plug
Door Handle Screw Cover
Round-Head Handle Screw
Cabinet
1. Remove %6" hex-head hinge screws from the handle side and
move them to the opposite side. See Graphic 1-1.
2. Remove the cabinet hinge hole plugs from the cabinet top and
move them to the opposite side hinge holes as shown in
Graphic 1-2.
Freezer door
1. Remove freezer handle assembly as shown. Keep all parts
together. See Graphic 2.
2. Remove the door hinge hole plug. Move it to the opposite side
as shown in Graphic 3.
3. Remove the door handle sealing screws. Move them to the
opposite side of the freezer door as shown in Graphic 4.
4. Remove the door stop. Move it to the opposite side of the
freezer door as shown in Graphic 5.
5. Position the freezer handle on opposite side of freezer door.
Assemble handles on the door as shown in Graphic 2.
6. Tighten all screws. Set aside the door until the hinges and
refrigerator compartment door are in place.
Refrigerator door
1. Remove refrigerator handle bottom trim. For Style 1, remove
the handle screw cover. See Graphic 6-1. For Style 2, slide
trim down as shown in Graphic 6-2.
2. Remove the refrigerator handle assembly as shown. Keep all
parts together. See Graphic 6-3.
3. Remove the door hinge hole plug from refrigerator door. Move
it to the opposite side hinge hole as shown in Graphic 3.
4. Remove the door handle sealing screws. Move them to the
opposite side of the refrigerator door as shown in Graphic 4.
5. Remove the door handle seal screw front. Move it to the
opposite side of the refrigerator door as shown in Graphic 7.
6. Remove the door stop. Move it to the opposite side of the
refrigerator door as shown in Graphic 5.
7. Position the refrigerator handle on opposite side of the
refrigerator door as shown in Graphic 6-3. Drive the two top
screws in the handle first. Align the lower portion of the handle
and drive the bottom screw.
8. Align refrigerator bottom trim. For Style 1, replace the door
handle screw cover. See Graphic 6-1. For Style 2, slide trim
into place. See Graphic 6-2.
9. Tighten all screws. Set aside refrigerator door until bottom
hinge is installed on product.
Reverse Doors-Contour Door (optional)
Cabinet
1. Remove the %6"hex-head hinge screws from handle side and
move them to the opposite side. See Graphic 1-1.
2. Remove the cabinet hinge hole plugs from the cabinet top and
move them to the opposite side hinge holes as shown in
Graphic 1-2.
Doors
1. Remove the door hinge hole plugs from the top of the freezer
and refrigerator doors. Move them to the opposite side as
shown in Graphic 3.
2. Remove the door stops from both the freezer and the
refrigerator doors and move them to the opposite side. See
Graphic 5.
Replace Doors and Hinges (all models)
NOTE: Graphic may be reversed if door swing is reversed.
1. Replace the parts for the bottom hinge as shown and tighten
screws. See Bottom Hinge graphic. Replace the refrigerator
door.
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
2. Assemble the parts for the center hinge as shown and tighten
all screws. See Center Hinge graphic. Replace the freezer
door.
3. Assemble the parts of the top hinge as shown in the Top
Hinge graphic. Do not tighten the screws completely.
4. Line up the doors so that the bottom of the freezer door aligns
evenly with the top of the refrigerator door. Tighten all screws.
Final Steps (all models)
1. Check all the holes to make sure that hole plugs and screws
are in place. Reinstall the top hinge cover as shown in the Top
Hinge graphic.
2. Replace the base grille. See Base Grille graphic.
3. Plug in refrigerator or reconnect power.
4. Reset the controls. See "Using the Control(s)."
5. Return all removable door parts to doors and food to
refrigerator.
Base Grille
I
A. Cabinet Hinge Hole Plugs
Top Hinge
A. Top Hinge Cover
B. 5/_6"Hex-Head Hinge Screws
C. Top Hinge
Center Hinge
A. Center Hinge
B.5/_,,Hex-Head Hinge Screws
Bottom Hinge
i_o-..
A
A. Flat-Head Handle Screws
B. Freezer Handle
I I
A. Door Hinge Hole Plug
A
"LQ\
A. Door Handle Sealing Screws
Front View Side View
o°,,,_,_ o oo
A. _e" Hex-Head Hinge
Screws
4, ,I
-p
A. Door Stop Screw A B
B. Door Stop
A. Door Handle
Seal Screw Front
A. Bottom Hinge
B. _6" Hex-Head Hinge Screws
A
A. Door Handle
Screw Cover
/
/
A. Flat-Head
Handle Screw
B. Refrigerator Handle
C. Handle Screw
\
Mid-setting "3"
OFF
Door Closing
Your refrigerator has two front adjustable rollers - one on the right
and one on the left. Ifyour refrigerator seems unsteady or you
want the doors to close easier, adjust the refrigerator's tilt using
the instructions below:
1. Plug into a grounded 3 prong outlet.
2. Move the refrigerator into its final location.
3. Remove the base grille. See Base Grille graphic. The two
leveling screws are part of the front roller assemblies which
are at the base of the refrigerator on either side.
4. Use a screwdriver to adjust the leveling screws. Turn the
leveling screw to the right to raise that side of the refrigerator
or turn the leveling screw to the left to lower that side. It may
take several turns of the leveling screws to adjust the tilt of the
refrigerator.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws and
rollers. This makes it easier to adjust the screws.
5. Open both doors again and check to make sure that they
close as easily as you like. If not, tilt the refrigerator slightly
more to the rear by turning both leveling screws to the right. It
may take several more turns, and you should turn both
leveling screws the same amount.
6. Replace the base grille.
Align Doors
If the space between your doors looks uneven, you can adjust it
using the instructions below:
1. Pry off the top hinge cover.
2. Loosen the top hinge screws using a %6" socket or wrench.
3. Have someone hold the door in place or put a spacer between
the doors while you tighten the top hinge screws.
4. Replace the top hinge cover.
REFRIGERATORUSE
For your convenience, your refrigerator controls are preset at the
factory. When you first install your refrigerator, make sure that the
controls are still preset to the mid-settings as shown.
NOTE: To turn your refrigerator off, turn the refrigerator control to
the word OFF or until the word OFF appears. Your product will not
cool when the refrigerator control is set to OFR
5 1
3
Mid-setting "3"
\0 .....
IMPORTANT:
• Give your refrigerator time to cool down completely before
adding food. It is best to wait 24 hours before you put food
into the refrigerator.
• If you add food before the refrigerator has cooled completely,
your food may spoil. Adjusting the Refrigerator and Freezer
Controls to a higher (colder) than recommended setting will
not cool the compartments any faster.
Adjusting Controls
The mid-settings indicated in the previous section should be
correct for normal household usage. The controls are set correctly
when milk or juice is as cold as you like and when ice cream is
firm.
If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not blocked.
If you need to adjust temperatures, use the settings listed in the
chart below as a guide. On models with two controls, adjust the
refrigerator temperature first. Wait at least 24 hours between
adjustments and then recheck the temperatures.
CONDITION/REASON: ADJUSTMENT:
REFRIGERATOR too warm REFRIGERATOR or
FREEZER too warm/too FREEZER or TEMPERATURE
little ice Control one setting higher
REFRIGERATOR too cold REFRIGERATOR or
FREEZER too cold FREEZER or TEMPERATURE
5 co_r,r
Mid-setting "4"
TEMPERATURE Control one
setting higher
MAX ice production switch
TEMPERATURE Control one
setting lower
Control one setting lower
Youcancontroltheamountofhumidityinthemoisture-sealed
crisper.AdjustthecontroltoanysettingbetweenLOWandHIGH.
LOW(open)forbeststorageoffruitsandvegetableswithskins.
HIGH(closed)forbeststorageoffresh,leafyvegetables.
l _ _ _
Turning the Ice Maker On/Off
Toturn the ice maker ON, simply lower the wire shutoff arm.
To manually turn the ice maker OFF, lift the wire shutoff arm to the
OFF (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made,
the ice cubes will fill the ice storage bin and the ice cubes will
raise the wire shutoff arm to the OFF (arm up) position. Do not
force the wire shutoff arm up or down.
Ice Production Rate
• Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
• The ice maker should produce approximately 8 to 12 batches
of ice in a 24-hour period.
• To increase ice production, lower the freezer and refrigerator
temperature. See "Using the Controls." Wait 24 hours
between adjustments.
• For maximum ice production (on some models), push the
switch to ICE PLUS. The ice maker should produce 16 to
20 batches of ice in a 24-hour period in the Ice Plus mode.
Remember
• The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained.
• Never use anything sharp to break up the ice in the bin or
bucket. This can cause damage to the ice container and the
dispenser mechanism.
• Do not store anything on top of or in the ice maker or ice bin.
REFRIGERATORCARE
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to prevent
odors from building up. Wipe up spills immediately.
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To prevent
odor transfer and drying out of food, wrap or cover foods tightly.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning waxes,
concentrated detergents, bleaches or cleansers containing
petroleum products on plastic parts, interior and door liners or
gaskets. Do not use paper towels, scouring pads, or other harsh
cleaning tools.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
3. Wash stainless steel and painted metal exteriors with a clean
sponge or soft cloth and a mild detergent in warm water.
4. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic in
the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.
If you need to clean the condenser:
• Removethe base grille.
• Use a vacuum cleaner with a soft brush to clean the grille,
the open areas behind the grille and the front surface area
of the condenser.
• Replace the base grille when finished.
5=
Plug in refrigerator or reconnect power.
NOTE:Notallbulbswillfityourrefrigerator.Besuretoreplacethe
bulbwithoneofthesamesize,shape,andwattage.
1. Unplugrefrigeratorordisconnectpower.
2. Removethebulbfrombehindthecontrolpanelinthe
refrigeratororfrombehindthelightshieldinthefreezer(on
somemodels).Replaceitwithabulbofthesamewattage.
TROUBLESHOOTING
Trythe solutions suggested here first in order to avoid the cost of an unnecessary service call.
3. Pluginrefrigeratororreconnectpower.
The doors are difficult to open
The refrigerator will not operate
• Power cord unplugged? Plug into a grounded 3 prong outlet.
• Is outlet working? Plug in a lamp to see if the outlet is
working.
• Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker.
• Are controls on? Make sure the refrigerator controls are on.
See "Using the Controls." •
• New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.
• Buzzing - heard when the water valve opens to fill the ice
maker.
• Pulsating - fans/compressor adjusting to optimize
performance.
• Hissing/Rattling - flow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator.
• Sizzling/Gurgling - water dripping on the heater during
defrost cycle.
• Popping - contraction/expansion of inside walls, especially
during initial cool-down.
• Water running - may be heard when water melts during the
defrost cycle and runs into the drain pan.
• Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold. •
The doors will not close completely •
• Door blocked open? Move food packages away from door.
• Bin or shelf in the way? Push bin or shelf back in the correct
position.
• Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
Temperature is too warm
• New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
Door(s} opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep doors fully
closed.
• Large load of food added? Allow several hours for
refrigerator to return to normal temperature.
• Controls set correctly for the surrounding conditions?
Adjust the controls a setting colder. Check temperature in
24 hours. See "Using the Controls."
There is interior moisture buildup
NOTE: Some moisture build-up is normal.
• Humid room? Contributes to moisture build-up.
Door(s) opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep doors fully
closed.
The ice maker is not producing ice or not enough ice
• Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
• Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
• Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
• New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See "Water Supply Requirements."
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The ice cubes are hollow or small
Off-taste, odor or gray color inthe ice
NOTE: This is an indication of low water pressure.
• Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
• Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
• Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See "Water Supply Requirements."
• Questions remain regarding water pressure? Call a
licensed, qualified plumber.
• New plumbing connections? New plumbing connections
can cause discolored or off-flavored ice,
• Ice stored too long? Discard ice. Wash ice bin. Allow
24 hours for ice maker to make new ice.
• Odor transfer from food? Use airtight, moisture proof
packaging to store food.
• Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
WHIRLPOOLCORPORATIONMAJORAPPLIANCEWARRANTY
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter "Whirlpool") will pay for FSP®replacement parts
and repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company.
ITEMS WHIRLPOOL WILL NOT PAY FOR
1. Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair
house fuses or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Those consumable parts are excluded from warranty
coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.
5. Any food loss due to refrigerator or freezer product failures.
6. Replacement parts or repair labor costs for units operated outside the United States or Canada.
7. Pickup and delivery. This major appliance is designed to be repaired in the home.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service in remote locations.
10. The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with
published installation instructions.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE
TO PROVINCE.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Whirlpool dealer to determine if
another warranty applies.
If you need service, first see the "Troubleshooting" section of the Use & Care Guide. After checking "Troubleshooting," additional help
can be found by checking the "Assistance or Service" section or by calling Whirlpool. In the U.S.A., call 1-800-253-1301. In Canada,
call 1-800-807-6777. 8/05
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