User's Guide
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User's Guide
12WX_Manual.fm Page 0 Friday, September 14, 2007 9:27 AM
Wacom Cintiq® 12WX
Installation Guide & Hardware Manual for Cintiq 12WX (DTZ-1200W)
English version 1.0, September 13, 2007
Copyright Wacom Co., Ltd, 2007
All rights reserved. No part of this manual may be reproduced except for your express personal use.
Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the
right to change any specifications and product configurations at its discretion, without prior notice and without
obligation to include such changes in this manual.
DuoSwitch is a trademark, and Cintiq and Wacom are registered trademarks of Wacom Co., Ltd.
Photoshop is either a registered trademark or a trademark of Adobe Systems Incorporated in the United States
and/or other countries. Microsoft, Windows, and Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries. Apple, the Apple logo, and Macintosh are trademarks of
Apple Computer, Inc., registered in the U.S. and other countries.
Any additional company and product names mentioned in this documentation may be trademarked and/or
registered as trademarks. Mention of third-party products is for informational purposes only and constitutes neither
an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use
of these products.
ExpressKey is a registered trademark of Ginsan Industries, Inc., and is used with permission.
12WX_Manual.fm Page 1 Thursday, September 13, 2007 3:38 PM
INTRODUCTION AND OVERVIEW
®
The Wacom
the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you
a direct pen-on-screen interface for your computer.
Cintiq’s basic components include a Wacom pen tablet internally mounted behind a 12.1" wide format
TFT color display, and Wacom’s Grip Pen.
Cintiq comes with an integrated display stand, enabling you to use the pen display flat on your desk or
at a 25 degree incline. Your pen display also includes a rotation pivot, enabling you to rotate the display
as you work.
This manual describes how to install and use your Cintiq pen display.
The computer treats the Cintiq pen display as two separate devices (the display and the pen
tablet). Therefore, the installation process is completed in two stages:
• First install the Cintiq as a display.
• Then install the Cintiq as a pen tablet.
Both stages require hardware and software installations and adjustments. Please follow all
instructions carefully.
Cintiq® 12WX pen display combines the benefits of a Liquid Crystal Display (LCD) with
IMPORTANT:
You MUST install the Wacom pen tablet driver software for correct pen-on-screen
functionality.
To learn about using the Wacom Tablet control panel to customize your pen display tablet and pen
settings on Windows or Macintosh computers, see Customizing on page 27.
The following kinds of information are not included with this product: information about your specific
computer hardware or operating system, or information about your application software. Your best
source for this information is the set of manuals and discs that came with your hardware, operating
system, or application.
Introduction and overview
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PRECAUTIONS
To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings
found within this manual. Failure to do so could cause the loss of data or damage to your computer.
Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to
repair or replace the product.
WARNING
C
AUTION
Exercise due care and diligence whenever engaging in a described action.
PHYSICAL LOCATION
W
ARNING
Do not use the Cintiq pen display in a facility control system that requires extremely
high reliability; it may cause other electronic devices to malfunction, or other devices may
cause the pen display tablet to malfunction. Where use is prohibited, power off Cintiq to
prevent the possibility of it causing other electronic devices to malfunction. Wacom does not
accept any liability for direct or consequential damages. For details, please refer to your
Warranty located at the end of this manual.
ENVIRONMENT
Temperature and Humidity
• Operating temperature and humidity: 5° to 35°C, 20 to 80% RH
• Storage temperature and humidity: -10° to 60°C, 20 to 90% RH
C
AUTION
C
AUTION
Do not use or store Cintiq where:
• Temperature changes are severe or exceed specifications (e.g., outdoors or inside
a vehicle).
• The pen display, the Grip Pen, and the converter unit are exposed to direct sunlight or
heat from an appliance, or are exposed to water or any other kind of liquid.
Do not use Cintiq in a dusty environment; this may damage the unit.
This symbol indicates an item that, if disregarded, may lead
to loss of human life or serious injury.
This symbol indicates an item that, if disregarded, may lead
to human injury or damage to personal property.
Precautions
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USAGE
WARNING
C
AUTION
AUTION
C
C
AUTION
CAUTION
HANDLING
W
ARNING
WARNING
W
ARNING
W
ARNING
C
AUTION
C
AUTION
CAUTION
Only use the converter unit and power adapter that came with Cintiq. If a different type
of converter or power adapter are used, Cintiq will not work properly or may be damaged.
Using a different type of converter or power adapter also has the potential to result in
fire. Use of a different converter or power adapter will void your warranty.
Be sure to use a grounded power source when applying power to Cintiq.
Do not connect or disconnect the video or power cables while Cintiq or your computer
are turned on; this may damage the display, converter unit, or computer video card. In this
case, Wacom shall have no responsibility to repair or replace the product.
This product is for use with a DVI or VGA video card; using an inappropriate video card
may damage Cintiq.
Do not block the display panel or converter unit ventilation holes; this may overheat and
damage the units.
When not using Cintiq for long periods of time, unplug the power adapter from the AC
outlet.
High Voltage. Do not open or disassemble the Cintiq pen display or converter unit.
There is a risk of electrical shock when the casings are open. This will also void your
warranty and Wacom shall have no responsibility to repair or replace the product.
If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking
from it; this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse
immediately with running water for at least 15 minutes or more. If contact is made with the
eyes or mouth, also consult a physician.
Hg
– LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.
The Cintiq pen display has a backlight which contains mercury (Hg).
Be sure to dispose of properly, and to manage any disposal of this unit in accordance with
your local ordinances and laws.
Prevent children from swallowing the pen tip or side switch. The pen tip or side switch
may accidentally be pulled out if children are biting on them.
Do not disassemble the Grip Pen. This may cause the device to malfunction. In this case,
Wacom shall have no responsibility to repair or replace the product.
Do not scratch the display screen. Avoid placing sharp objects on the display screen
surface.
Avoid intensive shock or vibration to Cintiq, the converter unit, or the Grip Pen.
Hitting or dropping Cintiq may damage the display screen or other components.
Precautions
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CAUTION
C
AUTION
C
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CAUTION
C
AUTION
C
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AUTION
C
Do not put heavy articles on the pen display or push against it with a strong force; this
may break the stand mechanism or damage the display screen. Do not overload the unit
when the stand is open or the stand may break.
When opening or closing the stand, hold the stand carefully as you adjust it to prevent
injury or damage to the product. Be careful to not let your fingers get caught in the moveable
gap of the stand mechanism.
Do not place heavy articles on the Cintiq cabling, repeatedly bend the cables sharply,
or apply heavy stress to the cable connectors; this may damage the unit or cabling.
Do not excessively bend or crimp the cabling.
If the pen tip becomes sharp or angular, it may damage the coating on the display
screen. Please replace the pen tip if necessary.
Do not use any organic solvent (e.g., alcohol) or even mild detergent to clean
the display screen. Use of these cleaners can damage the coating on the screen.
Damage of this kind is not covered by the manufacturer's warranty.
• To clean the display screen, use an anti-static cloth or a slightly damp cloth.
When cleaning, apply only a light amount of pressure to the display screen and do not
make the surface wet.
• To clean the Cintiq casing, converter unit, or Grip Pen, use a soft cloth with mild
detergent (such as dish washing liquid) diluted with water.
• Before cleaning, always disconnect your product from the AC power source.
Do not expose Cintiq to high voltage electrostatic discharges or to a build-up of an
electrostatic charge on the LCD screen. This may result in a temporary discoloration and
blotching of the display. If discolorations occur, leave the display on and the discolorations
should disappear within a few hours.
Reuse, recycling, and recovery. You are urged to recycle this product when replacing it
with a newer product or when it has outlived its useful life by bringing it to an appropriate
collection point for recyclable materials in your community or region. By doing this, you can
help improve the environment of your community as well as minimize the potential negative
effects created should any hazardous substance that may possibly be present within waste
material reach the environment during the disposal process.
Within the European Union, users are required not to dispose of Waste Electrical and
Electronic Equipment (WEEE) as unsorted municipal waste, according to the Directive
2002/96/EC of the European Parliament and of the Council of 27 January 2003, or the
corresponding local laws of the Member States. Products for which this is applicable will be
marked with the WEEE symbol shown at the beginning of this note unless this is not feasible
because of the size or the function of the product. Wacom products are subject to the
Directive 2002/96/EC and therefore you should always collect them separately and bring
them to the appropriate collection point in your community or region.
Wacom pen display products (Cintiq series) comply with the European Union RoHS Directive
2002/95/EC (RoHS Directive).
Precautions
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Introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Your new Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cintiq pen display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Converter unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Step 1: display installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Display cabling diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Step 2: pen tablet installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
USB cable installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Pen tablet USB cabling diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Working with your Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the Grip Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Basic pen operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Tablet controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the ExpressKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Touch Strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting up your work area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting display incline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Rotating the tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Attaching the accessory feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Customizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Learning more about Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Customization basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Calibrating Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adjusting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Factory presets, auto-sync, and color calibration . . . . . . . . . . . . . . . . 29
Power saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
On Screen Display (OSD) settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adjusting clock and phase (VGA only) . . . . . . . . . . . . . . . . . . . . . . . . 34
CONTENTS
Contents
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Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Testing Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Testing controls and input tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Testing the ExpressKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Testing the Touch Strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Testing a pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Display troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
General display problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
VGA problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Pen tablet troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Windows-specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Macintosh-specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Technical support options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Obtaining driver downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Caring for Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Replacing the pen tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using a mounting fixture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Uninstalling Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Cintiq 12WX (model DTZ-1200W) general specifications . . . . . . . . . . 53
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Pen tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Converter unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Power adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Grip Pen (model ZP-501E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Warranty(Worldwide, Except for Europe, Africa and Middle East) . . . . . . . 55
Contents
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YOUR NEW CINTIQ
PACKAGE CONTENTS
Carefully unpack all items and place them on a desktop or stable work surface. Verify that your
package contents are complete.
USB cable
(STJ-A258)
Converter unit
Cintiq 12WX (model DTZ-1200W) pen
display with attached cable
VGA to DVI-I cable
(STJ-A259)
DVI-D to DVI-I
cable
(PLB-03)
Grip Pen with replacement nibs, pen stand,
(ZP-501E, PST-A034, and FUZ-A131)
Installation Guide & Hardware Manual
Note: Images not shown to scale. Some package configurations may include additional CDs or DVDs
containing application software. To install these applications, review the instructions that came with those CDs
or DVDs. Retain the package box for use when storing or shipping Cintiq.
and nib removal set
(this manual)
Wacom Pen Tablet Driver CD
(contains the driver software)
Power supply (POW-A102)
and
power cable
Accessory set of 4 rubber feet
(PAS-A063)
Your new Cintiq
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CINTIQ PEN DISPLAY COMPONENTS
Your product has many features and components with which you will want to become familiar.
FRONT VIEW
The display and tablet sensor function as an integrated output and input device. The display supports
resolutions up to 1280 x 800 pixels at 16,777,216 colors. The tablet sensor reports pen coordinates,
pressure, tilt, switch, eraser, and other information.
Status LED
Lights blue when the pen is in the active area of the pen display tablet and the
pen tip, eraser, or side switch are pressed. The USB cable must be plugged into
an active USB port and a video signal must be present before the LED will light.
Power LED
Lights blue when power has been
supplied to Cintiq and a video
signal is present.
Glows orange when no video signal
is detected by Cintiq. (e.g., Your
computer is turned off, starting up,
or has entered a power
management mode in which video
signals are not sent.)
Integrated display and tablet
Touc h Str i p
Slide your finger over the
Touch Strips to zoom, scroll,
or perform custom keystroke
actions. See Table t c o n t r ol s
on page 21.
ExpressKeys
All ExpressKeys can be
customized to simulate
modifier keys, keystrokes,
and other frequently used
functions. A display toggle
function is also available,
enabling you to toggle the
screen cursor between the
Cintiq pen display and your
other displays. See page 21.
Your new Cintiq
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REAR VIEW
Rotation pivot
Allows rotating the Cintiq.
See page 26.
Kensington security slot
Allows easy attachment of a security
cable. (Located on upper edge of unit.)
Integrated cable
Connects to the converter unit.
Carries all data, video, and power
signals to and from the pen display.
Pen tether attachment point
If using a pen tether, connect it
to the attachment point located
on either side of the unit.
Power switch
Turns power on or off.
(Located on upper edge
of unit.)
Display stand
Enables you to you to adjust the incline of
the working surface. See Adjusting display
incline on page 25.
The unit can also be fixed to a VESA 75
standard mounting fixture. See page 51.
Stand latch
Slide to the side to unlock the display
stand from the closed position.
Important: Always store the pen display on a stable surface or in its original packing
carton when not in use. Do not bend or crimp the cable.
Your new Cintiq
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CONVERTER UNIT
The converter unit provides an interface for all video and data signals passing between the Cintiq
pen display and your computer. The unit also routes input power from the supply adapter to your pen
display.
Power plug
For power input connection to
the power supply adapter.
USB-A connector
For USB connection to your computer.
DVI-I video connector
Accepts an incoming DVI or VGA
video signal from your computer.
On Screen Display (OSD) controls
Use these controls to adjust the display settings.
See Adjusting the display on page 29.
Pen display tablet cable connector
Connects to the pen display’s integrated cable.
DVI/VGA (digital/analog) switch
Set this switch for the video connection you will be using.
For DVI, move switch left (toward the connector).
For VGA, move switch right.
Your new Cintiq
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INSTALLATION
SYSTEM REQUIREMENTS
Before installing Cintiq, be sure your computer meets the following minimum system requirements:
• PC. Windows Vista™, Vista x64, XP, XP x64, or 2000. DVI or VGA video connector, available USB
port, and CD-ROM drive.
• Macintosh. OS X, v10.3.9 or greater. DVI or VGA video connector, available USB port, and
CD-ROM drive. ADC connectors require an ADC to DVI-D adapter, not included.
Cintiq supports both digital (DVI) and analog (VGA) video signals. If updating your video card,
complete the video card hardware and software installation before connecting Cintiq. If you have
another display that is compatible with your video card, you can connect that display to the card in order
to verify the video card is operating correctly.
Using the VGA to DVI-I cable, you can connect Cintiq to a VGA video card. However, connecting Cintiq
to a DVI video card generally results in optimum performance.
Notes: Cintiq can be used alone or with another display, such as a CRT monitor or LCD projector. To use
Cintiq with another display, you will need two video cards or a video card with dual output.
Depending on the capabilities of your video card and operating system, you may be able to set up Cintiq as a
mirrored, extended, or independent display. See your video card documentation for more information on its
capabilities.
When working with more than one display, Cintiq will map to the displays based upon how your system is
configured. By default, if you are in mirror mode, the pen tablet will map to the entire space on each display.
See your hardware and operating system documentation for details on configuring your computer and
operating system for use with multiple displays.
A display toggle function is available for use with multiple display systems. This enables you to toggle the
screen cursor between the Cintiq pen display and your other displays. For more information, see Using the
ExpressKeys on page 22.
There are two primary steps to the installation process:
• Step 1: display installation
• Step 2: pen tablet installation
Follow ALL installation instructions carefully.
Installation
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STEP 1: DISPLAY INSTALLATION
In this step, Cintiq is installed as a display on your system.
Important: Do not connect the USB data cable until instructed to do so.
• Turn off your computer.
Caution: Never connect or disconnect the video or power cables while your computer or Cintiq are
powered on – this can damage the display or video card.
• If your computer has only one video connector, you will need to unplug your previous display.
Determine if your computer has a digital (DVI) or analog (VGA) connector, and set the DVI/VGA
switch located on the converter unit for the video connection you are using. See – A – in the
connection diagram on page 13.
• Making sure to tighten the thumbscrews on the connectors, follow the instructions below for your
video connector. See – B –
For DVI operation, connect the Cintiq video cable between the DVI-I connector
located on the converter unit and the DVI-D or DVI-I connector on your video
DVI-I connector
card. Be sure to connect the DVI-I end of the cable to the converter box, and
the DVI-D end to your video card.
DVI-D connector
VGA connector
Apple ADC
connector
Mini-VGA port
For VGA operation
connector located on the converter unit and the VGA connector on your video
card.
If connecting to an Apple ADC or mini-VGA connection, you will need to obtain
an appropriate adapter. Adapters can be purchased at various retail outlets.
For ADC operation
to DVI-D adapter. Then connect the DVI-I end of the Cintiq cable to the DVI-I
connector on the converter unit. Next connect the ADC adapter end to the
ADC connector on your video card.
For an Apple mini-VGA connector
into the mini-VGA port adapter. Then connect the DVI-I end of the Cintiq cable
to the DVI-I connector on the converter unit. Next connect the mini-VGA port
end to the mini-VGA port on your video card.
, connect the Cintiq video cable between the DVI-I
, plug the DVI-D end of the Cintiq video cable into the ADC
, plug the VGA end of the Cintiq video cable
• Plug the pen display’s integrated cable into the matching connector on the converter unit.
When fully seated, the connector will snap into place. See – C – on the next page.
• Connect the power adapter to the converter unit. Then connect the adapter’s power cable and plug
the adapter into an AC outlet. See – D – and – E –
• Turn on Cintiq. The power LED will light orange.
Installation
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12WX_Manual.fm Page 13 Thursday, September 13, 2007 3:38 PM
DISPLAY CABLING DIAGRAM
CAUTION
– C –
Make sure your video card has a DVI or VGA connector, and that you correctly set the
Cintiq DVI/VGA switch for the video connection you are using.
Do not attach the USB data cable until instructed to do so.
– B –
DVI-I connector
DVI or VGA
video card
Cintiq pen
display tablet
Rear panel
of computer
– A –
DVI VGA
Power adapter
– E –
C
AUTION
– D –
To AC ou t l e t
Use only the converter unit and power adapter that came with Cintiq; use of an improper
converter or power adapter may damage the unit.
Do not connect or disconnect the video or power cables while Cintiq or your computer are
turned on – this can damage the display or computer video card.
Make sure that the display refresh rate does not exceed 75 Hz (60 Hz for WXGA).
Installation
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12WX_Manual.fm Page 14 Thursday, September 13, 2007 3:38 PM
• Next, turn on your computer.
For Windows systems
identified as a Cintiq display and if you want to install the color calibration profile for Cintiq, follow
the instructions below to update the display driver for Cintiq:
, Cintiq will automatically install as a default display. If you want Cintiq to be
1. Open the C
ONTROL PANEL folder.
• For Windows Vista, under APPEARANCE AND PERSONALIZATION select ADJUST
CREEN RESOLUTION.
S
• For other Windows versions, open the DISPLAY PROPERTIES control panel and select
ETTINGS tab.
the S
Note: If you have more than one display and you need help in determining which display
corresponds to Cintiq, click the I
DENTIFY monitors button. Select the display for Cintiq.
2. Click the ADVANCED settings button.
3. Select the M
4. Select the D
ONITOR tab and click the PROPERTIES button.
RIVER tab and click the UPDATE DRIVER... button. An update driver dialog or
Wizard will appear.
5. Insert the Wacom Pen Tablet Driver CD. If the Wacom Tablet installation menu displays,
close it.
Windows Vista:
• Select the option BROWSE MY COMPUTER FOR DRIVER SOFTWARE.
• Enter the drive letter for the Wacom Pen Tablet Driver CD and click NEXT.
• After the installation is complete, close any open control panel windows.
Windows XP:
• The Wizard will ask if Windows can search for software. Choose NO, NOT THIS TIME
and click N
EXT.
• Select the option INSTALL FROM A LIST OR SPECIFIC LOCATION (ADVANCED), and click
EXT.
N
• Select the option DON’T SEARCH. I WILL CHOOSE THE DRIVER TO INSTALL, and click
EXT.
N
• Select the Cintiq pen display option and then click the HAVE DISK... button. Enter the
letter of your CD-ROM drive (e.g.,
E:\), and click OK.
• Follow the prompts to continue. (If the HARDWARE INSTALLATION dialog box displays,
click C
the F
Windows 2000:
ONTINUE ANYWAY to accept the driver.) After the installation is complete, click
INISH button and close any open control panel windows.
• Follow the prompts selecting the default options.
• If a signing warning dialog box displays, click YES to accept the driver. After the
installation is complete click the F
D
ISPLAY PROPERTIES control panel.
INISH button to close the Wizard and then close the
Installation
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For Macintosh systems, a Cintiq color profile will be added to your computer’s color management
system during the tablet software driver installation process. To activate this color profile for use
with Cintiq, you may need to select the Cintiq 12WX profile in the system’s ColorSync Utility control
panel. For more details, see the color management information in your operating system and
application documentation.
• As necessary, configure the display control panel settings for the proper size and color resolution.
The maximum (native) resolution of the Cintiq 12WX is 1280 x 800 pixels with 24 bit color (8 bits
per color). The display size and color resolution may be constrained by the capabilities of your
video card. See the video card manufacturer’s documentation for details.
For Windows
: If you are using Cintiq as a secondary display, you may first need to enable Cintiq in
your Display Properties control panel.
• If using analog (VGA) mode, you may want to fine-tune the display. See Adjusting clock and phase
(VGA only) on page 34 and Adjusting the display beginning on page 29.
• After the display portion of Cintiq is working to your satisfaction, move on to Step 2: pen tablet
installation to install the pen tablet portion of Cintiq. For troubleshooting tips, see page 35.
Notes:
If your graphics card does not support the native resolution of 1280 x 800 pixels, check with your graphics card
manufacturer for a driver update.
Each Cintiq LCD panel is produced under stringent quality standards. Production techniques cannot
guarantee an absolutely perfect TFT display, and some panels may exhibit a certain number of pixels that
show an incorrect color. See the specifications on page 53 for more information.
If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré pattern.
Do not apply excessive pressure on the display surface, it may cause the appearance of a moiré or pooling
pattern. If this occurs, use less pressure on the display screen when working with the pen.
When a still image is displayed for a long period of time, an after-image may remain for a short time.
To prevent this, Wacom recommends using a screen saver or other power management feature.
Important: To extend the life of the backlight, set your computer’s power management to turn
off the display when it is not in use for extended periods of time.
Installation
Page 15
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