Wacom DTK-2400 User Manual

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User’s manual
Cintiq (DTK-2400) Setting up Using the display stand Using the pen Customizing the pen Using the pen display Customizing the pen display Using the Radial Menu Application-specific settings FAQs Troubleshooting
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Cintiq 24HD User’s Manual Version 1.0, Rev F1711 Copyright © Wacom Co., Ltd., 2011 All rights reserved. No part of this manual may be reproduced except for your express personal use.
Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.
The above year indicates when this manual was prepared. However, the date of release to the users of the “manual” is simultaneous with the introduction into the market of the applicable Wacom product.
Cintiq and Wacom are registered trademarks of Wacom Co., Ltd. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
States and/or other countries. Microsoft, Windows, and Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, the Apple logo, and Mac are trademarks of Apple, Inc., registered in the U.S. and other countries.
Any additional company and product names mentioned in this documentation may be trademarked and/or registered as trademarks. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of these products.
ExpressKey is a registered trademark of Ginsan Industries, Inc., and is used with permission.
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TABLE OF CONTENTS
About the manual 5 UNPACKING YOUR CINTIQ 6
Unpacking your product 6 Box contents 8
SETTING UP YOUR CINTIQ 10 System requirements 10 Step 1: Hardware installation 11 Step 2: Software installation 14
GETTING TO KNOW YOUR CINTIQ 15 Pen display features 15
Front view 16 Rear view 17
Pen features 18 USING THE CINTIQ DISPLAY STAND 19
Display stand features 20 Display stand location 21 Adjusting display height and incline 24 Using a keyboard with Cintiq 26 Cable replacement 27
WORKING WITH YOUR CINTIQ 30 Setting up your work area 30 Configuring Cintiq for handedness 32 Using the Grip Pen 33
Holding the pen 33 Positioning 34 Clicking 34 Dragging 35 Using the side switch 35 Working with pressure sensitivity 35 Drawing with tilt 36 Erasing 36
Pen display controls 37
Using the hardware control buttons 38 Using the ExpressKeys 39
Using the Touch Rings 40 Working with multiple monitors 41 Adjusting the display 42
Factory presets, auto-sync, and user settings 42
On Screen Display (OSD) settings 43
Power saving 45 CUSTOMIZING YOUR CINTIQ 46
Opening the control panel 46 Control panel overview 47 Calibrating the pen display 49 Customizing the pen 50
Adjusting tip feel and double-click 51
Adjusting eraser feel 52
Advanced tip and eraser pressure settings 52
Customizing tool buttons 53
Customizing tilt sensitivity 54 Customizing pen display functions 54
Customizing the ExpressKeys 55
Customizing the Touch Rings 56 Button functions 57 Using and customizing the Radial Menu 64 Working with Display Toggle 65 Application-specific settings 66
Creating an application-specific setting 67
Changing application-specific settings 67
Removing application-specific settings 67 Working with multiple tools 68 Changing the tablet mode 69
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TROUBLESHOOTING 70 Testing Cintiq 71 Testing controls and input tools 72
Testing the hardware control buttons 72 Testing the ExpressKeys 73 Testing the Touch Rings 73 Testing a pen 74
Display troubleshooting 75
General display problems 75 VGA problems 77
Pen tablet troubleshooting 78
General problems 78 Windows-specific problems 82
Mac-specific problems 83 Technical support options 85 Obtaining driver downloads 86
FREQUENTLY ASKED QUESTIONS 87 CARE AND MAINTENANCE 89
Caring for Cintiq 89 Replacing the pen nib 90
OTHER USEFUL INFORMATION 91 Removing Cintiq from the display stand 92 Mounting Cintiq on the display stand 95 Using an alternate mount or stand 98 Uninstalling Cintiq 99 Managing preferences 100 Installing multiple tablets 101 Using applications integrated for tablet control 102 Importing expert settings 103 Pen and digital ink capabilities in Windows 104 Product information 105 Ordering parts and accessories 106 Available parts and accessories 106
GLOSSARY 107 INDEX 110
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ABOUT THE MANUAL
This manual provides quick access to information about Cintiq. The information is common to Windows and Mac computers and Windows screen captures are shown, unless otherwise noted.
Go directly to table of contents
Use the navigation controls to move through the manual.
Go to table of contents. Page back, or page forward.
Go to index. Go back to previous view.
Go to topic. Topic continued.
or index topics by clicking on them.
Go to front page.
You can use your .pdf viewer zoom-in tool to increase the size of the manual on your display screen.
Most .pdf viewers include additional tools for using and printing the manual. See the viewer application help for more information.
MALL CAPITAL LETTERS are used to identify the names of keyboard keys, dialog boxes, and control panel
•S
options.
Be sure to see also the Important Product Information guide for Cintiq, located on the Installation CD.
The guide includes product safety precautions, specifications, and your license agreement.
The following information is not included with this product: information about your specific computer
hardware or operating system, or information about your application software. Your best source for this information is the set of manuals and discs that came with your hardware, operating system, or application.
Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes and improvements are made from time to time. Therefore, some changes, modifications, and improvements may not be covered in this manual.
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Locate the incline levers on each side of the unit. Grasp the pen display on both sides at approximately the same height as the levers.
Use your fingertips to gently squeeze the upper levers. As you squeeze, gently rotate and lift the pen display upward. The display support arms will follow your movement. Continue to rotate the pen display to a vertical position until the support arms lock into place. When in a vertical position, release the incline levers.
Next, use the incline levers to rotate the display to a flat position.
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UNPACKING YOUR CINTIQ

Your Cintiq interactive pen display comes pre-assembled with the pen display mounted on the Cintiq display stand. The product parts and accessories are packed together in the accessories box. To avoid damage, see the instructions on the following pages before setting up and using Cintiq.
Unpacking your product Box contents

UNPACKING YOUR PRODUCT

Carefully unpack and place all items on a stable surface.
1. Open the box cover
cushion. Remove any packing materials from around the interactive pen display and stand. To better access Cintiq, remove the plastic joiners from the lower corners of the product box. Then lift
away the upper portion of the box.
2. Lock the display in place
. Lift away the accessory parts box. Move the cabling and lift away the upper
.
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Warning
Request assistance from another person or persons when removing, lifting, or moving this product. Physical damage or personal injury may result from a single person attempting to lift or carry this product.
Use care not to let the pen display fall backward. Doing so may cause personal injury or damage to your product. Request assistance from another person if needed.
Avoid catching your finger in the gaps of the movable portions of the stand. Locate the cables on top of the stand base, and ensure they do not hang free. Tripping over loose cables
can cause physical damage or personal injury. Do not lift by the incline levers or upper portion of the support arms. Improper operation may lead to
physical injury or damage to the stand. Avoid catching your finger in the gaps of the movable portions of the stand.
Place your product completely and securely on a level, stable surface. Do not allow any portion of the display stand base to protrude from the installation surface. Otherwise, Cintiq may fall and cause physical damage or personal injury.
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3. Carefully remove Cintiq from the box
. Holding the lower part of the display support arms near the
display stand base, lift and move this product while also supporting the base of the stand.
Important: Do not attempt to lift Cintiq by yourself. Each person should use both hands to securely grasp the product. The assembly is heavy. Work together, and lift carefully.
4. Place the Cintiq assembly in a stable position on your desktop or other work surface so that it will not
tip or fall. See display stand location
.
5. When in place, use the incline levers to rotate the display back to a vertical position.
6. Inventory your box contents
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Pen, with personalization rings Pen stand
AC power adapter and cable
Cintiq interactive pen display & Cintiq display stand,
pre-assembled
(DVI-I to DVI-D Dual-Link, DisplayPort, and USB
cables are pre-installed. DisplayPort cable is stored
within the Cintiq display stand.)
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BOX CONTENTS

After unpacking your product, ensure the box contents are complete.
8
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Notes:
DVI-I to VGA cable
(DVI-I to DVI-D Dual-Link, DisplayPort, and
USB cables are pre-installed. DisplayPort
cable is stored within the Cintiq display stand.)
Installation CD Includes the Important Product Information guide.
Quick Start Guide
and
Warranty
Pen grip, wide bodied May not be included in some product configurations.
Spacers, qty 3, for VESA mount
Screws, qty 6, for VESA mount
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Some configurations may include additional CDs or DVDs containing application software. To install, see the instructions for those CDs or DVDs.
Save the packing materials and package box for use when shipping or storing Cintiq. When packing Cintiq for transport, adjust incline to a flat position. Always pack Cintiq in the original
containers and protective cushions.
Before installing, take some time to learn about your Cintiq interactive pen display
and Cintiq display stand.
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SETTING UP YOUR CINTIQ

Your Cintiq interactive pen display functions as both a display and a pen tablet. Follow the instructions below to complete the hardware and software installation.
System requirements Step 1: Hardware installation Step 2: Software installation

SYSTEM REQUIREMENTS

Make sure your computer meets the following minimum system requirements:
•PC
•Mac
. Windows 7, Vista (SP2 or later), XP (SP3 or later). 32 or 64-bit configurations.
DVI, DisplayPort, or VGA port. Available USB port and CD-ROM drive.
. OS X, v10.5.8 or later. G3 platforms are not supported. DVI, DisplayPort, or VGA port, or
appropriate Mini DisplayPort to DVI adapter. Available USB port and CD-ROM drive.
Cintiq supports digital (DVI or DisplayPort) and analog (VGA) video signals. For optimum performance, connect Cintiq to a digital video card. VGA connection is not recommended as the display quality will not be as good as with a digital connection.
Notes:
You may be able to set up Cintiq as a mirrored, extended, or independent display. When working with more than one monitor, Cintiq will map to the monitors based upon how your system is configured. By default, if you are in mirror mode, the pen display will map to the entire space on each monitor. See your hardware and operating system documentation for details on configuring your system for use with multiple monitors.
A Display Toggle toggle the screen cursor between Cintiq and your other displays.
function is available for use with multiple display systems. This enables you to
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DVI-I
DVI-D
DisplayPort
VGA
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STEP 1: HARDWARE INSTALLATION

In this step, install the video, USB, and power cables.
Important: Never connect or disconnect the video or power cables while your computer or pen display are powered on. This can damage the display or video card.
1. Turn off your computer.
2. Determine if your computer has a digital (DVI or DisplayPort) or analog (VGA) port. If your computer has
only one video port, unplug your previous monitor or add a second video card. For best results, connect Cintiq to a DVI-D or DisplayPort card.
3. Follow the below instructions for your video port. Make sure to tighten any connector thumbscrews.
See – A – in the connection diagram
For DVI operation, use the DVI-D video cable connector located at the base of the Cintiq display stand. Connect the cable to the DVI port located on your computer video card.
Cintiq can be connected to either a DVI-D or a DVI-I card.
.
For DisplayPort operation of the display stand. Access the DisplayPort cable by removing the rear cover from the display stand. See cable replacement
Connect the DisplayPort cable to your computer video card.
For VGA operation replace it with the provided DVI-I to VGA cable. See cable replacement
If connecting to a Mac Mini DisplayPort Using an Apple Mini DisplayPort to Dual-Link DVI Adapter is recommended. Check with your local product retailer or an online outlet for availability.
Connect the adapter between the Cintiq DVI-D cable connector and your Mac.
, you will need to completely remove the DVI-I to DVI-D cable and
, use the DisplayPort cable. The cable is located within the base
for details.
for details.
, you will need to obtain an appropriate adapter.
4. Using the USB cable located at the base of the Cintiq display stand, connect to an available USB port
on your computer or USB hub attached to your computer. See – B – in the connection diagram
.
5. Connect the power adapter to the display stand extension cable for power. See – C – in the
connection diagram
6. Connect the adapter power cable and plug into an AC outlet. See – D – in the connection diagram
.
.
7. Turn on the pen display. The power LED will light orange.
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– A – DVI-I to DVI-D Dual-Link, DisplayPort,
or DVI-I to VGA
Video card: DVI, DisplayPort, or VGA
– C – DC input. Connect to
display stand extension cable.
AC
– D – Power adapter
Caution
Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on. This can damage the display or computer video card.
Only use a power adapter specified for use with your pen display. Use of an improper power adapter may damage the unit.
For optimum performance, the display refresh rate should use a vertical frequency of 60 Hz. Make sure the refresh rate does not exceed the maximum vertical frequency (85 Hz) that Cintiq can support. See the Important Product Information guide for specifications.
Connection cables are pre-installed.
•DVI-D
. Connector located at display stand base.
•DisplayPort
. Remove cover to access cable. See cable replacement.
•VGA
. Requires removal of DVI-I to DVI-D cable and replacement with the
provided DVI-I to VGA cable. See cable replacement
.
•USB
. Connector located at display stand base.
– B – USB
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Cintiq cabling diagram
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8. Turn on your computer. The interactive pen display will automatically install as a default monitor.
9. As necessary, configure the display control panel settings for the proper size and color resolution.
For best results, set Cintiq to the maximum (native) resolution of 1920x1200. See the Important Product Information guide located on the Installation CD for details about resolution sizes that can be used with Cintiq. The display size and color resolution may be constrained by the capabilities of your video card. To fine-tune, see adjusting the display
Windows
: If you are using Cintiq as a secondary display, you may first need to enable the unit in your
.
display properties control panel.
After the LCD monitor portion of the installation is working to your satisfaction, move on to step 2: software
installation.
Notes:
Each interactive pen display LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect display, and some panels may exhibit a certain number of subpixels that show an incorrect color. See the Important Product Information guide for more information.
If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré pattern.
Do not apply excessive pressure on the display screen surface, it may cause the appearance of a moiré or pooling pattern. If this occurs, use less pressure on the display screen when working with the pen.
When a still image is displayed for a long period of time, an after-image may remain for a short time. To prevent this, use a screen saver or other power management feature.
To extend the life of the pen display backlight, set your computer’s power management to turn off the display when not in use for extended periods of time.
Your eyes may feel more comfortable if you reduce the display screen brightness when working with Cintiq for extended periods of time. This will also extend the life of the backlight and reduce the heat felt on the display screen surface.
Some models may include a color profile on the Installation CD. To activate for use with Cintiq, first identify Cintiq as a pen display in the system display settings control panel. Then select the Cintiq profile in the color management control panel. For details, see the color management information in your operating system and application documentation.
For troubleshooting tips, see troubleshooting
.
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STEP 2: SOFTWARE INSTALLATION

Save your work and close all open applications. Temporarily disable any virus protection programs.
1. Insert the Installation CD into your computer’s CD-ROM drive. If the software installer menu does not
automatically display, double-click on the I also download and install the latest software driver from the Wacom web site for your region.)
2. Click I
NSTALL TABLET and follow the prompts to install the driver software.
3. Reactivate your virus protection program.
4. After completing the software installation, make sure you can use your pen on the Cintiq display screen
to move the screen cursor. When you place the pen tip on the display screen, the screen cursor should immediately jump to a
corresponding position approximately beneath the pen tip. Lift the pen tip and place it on the display screen surface in a different location. The screen cursor should again jump to the new position. This is known as absolute positioning, and enables you to position the screen cursor without having to drag your pen across the display screen surface.
5. Check the Read Me file for updated information. Review also the Important Product Information guide
located on the Installation CD for cautions and warnings. If you have trouble installing Cintiq, see
troubleshooting
.
6. Next, precisely align the screen cursor with the pen tip position. See calibrating the pen display
NSTALL icon located on the CD. (When available, you can
.
Notes:
User-specific preferences are supported. After logging on, each user can customize their personal settings in the Wacom Tablet control panel. Switching to another user (either by logging on or fast user switching methods) will automatically load the settings for that user.
If the pen display does not respond properly or you lose cursor control, the pen display preferences may be corrupted. See managing preferences
to delete the current preference settings and return
the pen display to its factory default condition. Driver installation automatically activates the pen input functions available within Microsoft
Windows 7, Vista, and Office 2007 or later (except for Windows 7 Starter and Home Basic, and Windows Vista Home Basic). See pen and digital ink capabilities in Windows
.
To download a new software driver (when available) from the Internet, see obtaining driver
downloads.
To uninstall the software driver, see uninstalling Cintiq
.
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GETTING TO KNOW YOUR CINTIQ

The Cintiq interactive pen display combines the benefits of a Liquid Crystal Display (LCD) with the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a direct pen­on-screen interface for your computer.
The basic components of your Cintiq include a Wacom pen tablet internally mounted behind a high quality IPS color display, the Wacom Grip Pen, and the Cintiq display stand
This manual describes how to set up to customize your pen and pen display settings. To learn more, see customizing
Note: Not all product models are available in all regions.
Pen display features Pen features
and use of your Cintiq. The Wacom Tablet control panel enables you

PEN DISPLAY FEATURES

Take some time to familiarize yourself with the features and components of your Cintiq interactive pen display. Although they will appear as separate devices to your operating system, the display and tablet sensor function as an integrated output and input device. The tablet sensor reports pen coordinates, pressure, tilt, switch, eraser, and other information.
Many applications have built-in support for pen display features (such as pressure sensitivity,
tilt, and rotation). Visit the Wacom web site to find a listing of applications that support these features (See product information
For information on how best to use pen display features within a specific application, see the
instructions in that application’s manuals.
Front view Rear view
).
.
.
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FRONT VIEW

Status LED
When using pen in active area of the pen display, lights blue when the pen tip, eraser, or side switch are pressed.
LED will not light unless the USB cable is plugged into an active USB port and a video signal is present.
Power LED
Lights blue when power has been supplied to Cintiq and a video signal is present.
Glows orange when no video signal is detected. (e.g., The computer is turned off, starting up, or has entered a power management mode in which video signals are not sent.)
ExpressKeys See pen display controls
.
Touch Ring mode buttons
Press to choose a Touch Ring function.
Status LEDs show the active mode.
See pen display
controls.
Hardware control buttons See pen display controls
.
Touch Ring See pen display
controls.
USB accessory port
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REAR VIEW

On Screen Display (OSD) controls Use for adjusting the display
settings.
Security slot
Pen tether attachment point
One on each side.
Connection ports, DVI-I Dual-Link and DisplayPort
Pre-installed cables are routed to enter unit at this point.
Remove cover if access is required. See cable
replacement.
Connection ports, USB and power
Pre-installed cables are routed to enter unit at this point.
Remove cover if access is required. See cable
replacement.
Support legs See using a keyboard with Cintiq
.
Power switch Push to turn unit on
or off.
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Next step: Review the pen features and learn about the Cintiq display stand. Then, if you have not already done so, move on to setting up your Cintiq
.
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PEN FEATURES

Eraser: When brought within proximity of the pen display screen, the tablet portion of the display reports the pen location. Pressure information is reported as you press down on the eraser. By default, the function is set to E
RASE.
Side switch
: Be sure the customizable side switch is in a convenient location where you can toggle it with your thumb or forefinger but not accidentally press it while using the pen.
You can use the switch whenever the pen tip is within proximity of the display screen. You do not need to touch the pen tip to the display surface.
Toggle the switch in either direction to activate the button functions. By default, the upper switch is set to D
OUBLE CLICK and the lower
switch is set to R
IGHT CLICK.
Pen tip (replaceable nib)
: The pen activates as soon as it is brought within proximity of the pen display screen. This allows you to position the screen cursor without touching the pen tip to the display screen.
When pressure is applied to the pen tip, the pen simulates a primary mouse button click. Tip click pressure can be adjusted in the Wacom Tablet control panel.
Tips:
The pen enters proximity when the tip or eraser is brought within 5 mm (0.2 inch) of the pen display screen surface.
To resume operations after the pen display has entered auto sleep mode, bring the pen tip within proximity or touch the pen tip on the pen display screen.
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Important: Use only the pen that came with your product, or a Wacom accessory pen specified for use with the Cintiq 24HD. Other pens may not function properly. See available parts and
accessories. Also, the Cintiq pen tip is specifically designed for use with the Cintiq pen display.
The tips on other pens could damage the Cintiq display screen. When not in use, place the pen in the pen stand or lay it flat on your desk. To maintain the
sensitivity of your pen, do not store it in a container where it will rest on the tip or eraser. Improper storage may damage pen tip pressure sensor(s).
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Adjust the display position as needed to emulate an easel, animator’s table, or drafting table.
Adjust Cintiq to a more vertical position when a large amount of keyboard input is required. This position is also useful when presenting your work to co­workers or clients. Extend the pen display support legs to place a keyboard beneath the unit
.
For a more immersive experience, position the display to overhang your desktop
.
Cintiq can also be used vertically upright as a display.
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USING THE CINTIQ DISPLAY STAND

The Cintiq display stand is designed to support the weight of your Cintiq interactive pen display.
Cintiq can accommodate a variety of uses and working styles. Use the stand to adjust the working position of Cintiq so as to best meet your needs throughout the day.
You can move or slide Cintiq to different locations on your desktop. Remember that you may need to adjust the height or incline to which you have positioned Cintiq before moving the unit.
Display stand features Display stand location Adjusting display height and incline Using a keyboard with Cintiq Cable replacement
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Incline levers One on each side. Use to adjust display height
and incline.
Release latch Frees the display support arms when in locked position.
Support the pen display with one hand and lift slightly while using your other hand to pull the latch toward you. See adjusting display height and incline
.
Display support arms One on each side. Movable arms create a smooth
transition when adjusting Cintiq. Locked when in vertical position.
Do not lift by the incline levers or upper portion of the display support arms. Improper operation may lead to physical injury or damage to the stand. Avoid catching your finger in the gaps of the movable portions of the stand.
Always place Cintiq securely on a level, stable desktop or other working surface. Do not allow any portion of the display stand base to protrude from the installation surface. Otherwise, Cintiq may fall and cause physical damage or personal injury.
Do not place on any unsteady surface or table. Do not place on slanted areas, unstable areas, or areas where vibration is present. Physical damage or personal injury may result if this product falls from an unsuitable surface.
Warning
Connection cables DVI-D Dual-Link, DisplayPort, USB, and power.
See step 1: hardware installation
.
Note: Remove cover to access the DisplayPort
cable. See cable replacement
.
Security slot
Display stand base
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DISPLAY STAND FEATURES

Locate Cintiq on your desktop or other stable work surface. Select a level display stand location where Cintiq will not tip or fall. Take some time to familiarize yourself with the display stand components.
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Do not lift by the incline levers or upper portion of the display support arms. Improper operation may lead to physical injury or damage to the stand. Avoid catching your finger in the gaps of the movable portions of the stand.
Place Cintiq securely on a level, stable desktop or other working surface. Do not allow any portion of the display stand base to protrude from the installation surface. Otherwise, Cintiq may fall and cause physical damage or personal injury.
Do not place this product on any unsteady surface or table. Do not place on slanted areas, unstable areas, or areas where vibration is present. Physical damage or personal injury may result if this product falls from an unsuitable surface.
Do not place this product on any wet surface or table. Doing so may cause the pads on the base of this product to slip, allowing the product to fall.
Warning
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DISPLAY STAND LOCATION

Select a location on your desktop or other work surface that is level and stable. This product weighs approximately 29 kg (64 lbs). Any table or platform on which this product is installed must be able to support the combined weight of the Cintiq interactive pen display and Cintiq display stand.
Before moving Cintiq, adjust the pen display height and incline locked upright, with Cintiq positioned horizontally. Place all cables on top of the stand base and ensure they do not hang free. Tripping over loose cables can cause physical damage or personal injury.
Request assistance from another person or persons. Each person should securely grasp the lower part of a display support arm near the display stand base. With the other hand, grasp the base of the stand at the front corner. Using care, lift and carefully move this product while supporting the base of the stand.
Important: The assembly is heavy. Do not attempt to lift Cintiq by yourself. Each person should use both hands to securely grasp the product. Grasp the stand base at the corner areas to avoid any sharp edging. DO NOT lift the display unit itself, otherwise damage might occur to the LCD if it flexes during movement. Also, the display unit does not have sufficient strength to support the load of the stand hanging freely from it. Work together, and lift carefully.
Locate Cintiq on a desktop or other working surface that is flat, clean, and free of any moisture or oily film. Taking care not to pinch your fingers, do this by first placing the rear half portion of the stand onto the table surface. Then slide the stand fully into place so that it will not tip or fall.
When in place, use the incline levers to rotate the display back to a vertical position.
so the display stand support arms are
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Slide the display stand on your desktop. Turn from side to side.
Prepare by adjusting the display to a lowered, horizontal (flat) position.
Using a smooth motion, pull Cintiq toward you. If you feel an increase in friction, stop
pulling. Check to ensure the display stand base does not extend beyond desktop edge.
Caution
Use care when adjusting the working position. Use a smooth, horizontal motion when pulling Cintiq toward you. Do not lift the stand from the desktop. You can move the stand base to align with the edge of your desktop. DO NOT let the stand base protrude over the desktop.
If you pull too far, and as the front of the stand moves over the edge of your desktop, the friction of the base pads will increase and “lock” the stand in place. Do not pull beyond this point or past the base pads. Push the display stand back onto the working surface until the front edge of the stand base aligns with the edge of the installation surface.
Improper movement or pulling beyond the tipping point will prevent the friction lock from engaging, and could cause personal injury or damage to the pen display if it were to fall. Cintiq is heavy. Use care when moving the unit.
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After placing Cintiq in its primary location, you can shift the unit to different positions.
For those who prefer a more immersive environment, Cintiq has been designed so that you can work with the pen display overhanging your desktop.
1. Adjust height and incline
so the pen display is slightly above and overhanging the display stand edge.
2. Pull Cintiq toward you. As the front of the stand moves over the edge of your desktop, the friction of the base pads will increase.
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Readjust height and incline.
Important: Push Cintiq fully back onto desktop when done working.
Caution
When using Cintiq in a position where the display overhangs your desktop, do not push or lean against the bottom edge of the display. This could cause the stand to disengage and possibly result in personal injury or damage to the pen display if it were to fall. When you are done working, always move Cintiq fully back onto the desktop.
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3. Readjust the pen display height and incline as needed.
4. When you are done working, use the incline levers to raise the pen display and then push Cintiq back onto your desktop. Always make sure this product is fully supported by your desktop when you are not actively working with Cintiq.
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ADJUSTING DISPLAY HEIGHT AND INCLINE

You can adjust the pen display height and incline to best meet your needs throughout the day. To change incline or viewing angle
approximately the same height as the incline levers. Use your fingertips to gently squeeze or pull the incline levers toward the pen display. This will release a clutch mechanism. As you squeeze the levers, tilt the pen display to adjust the viewing angle.
Squeeze the incline levers on both sides of the pen display at the same time. For example: squeeze both lower levers, or squeeze both upper levers.
For a flatter incline
For a more vertical incline
As you tilt the pen display, the support arms may travel to follow your movements.
Release the incline levers to lock in place.
Pay attention to how the pen display feels as you adjust incline or viewing angle. You may find instances where it is easier to use the upper levers instead of the lower, and vice versa.
Notes:
The incline levers exhibit some natural play before the clutch mechanism engages. When tilting the display upward to a more vertical position, you may notice the stand wanting to slip
forward. Use the upper incline levers and pull Cintiq slightly toward you as you tilt the display upward.
, squeeze the lower levers and gently rotate Cintiq down to the desired position.
, face the front of the pen display and grasp it on the left and right side at
, squeeze the upper levers and gently rotate Cintiq up to the desired position.
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Warning
Use care when unlocking the support arms, and always support the pen display with one hand as you do so. The display comes down when the lock is released. DO NOT hold the support arms when releasing the lock. Improper release of the support arms from a locked position may allow the pen display to fall, and could cause personal injury or damage to the pen display unit.
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When repositioning Cintiq
•Use the incline levers
, face the front of the pen display and grasp it on both sides.
to adjust height and viewing angle.
The viewing angle will change as the pen display moves through an arc created by the support arms.
The display support arms lock in place when moved to a vertical position.
Important: The support arms lock in place ONLY when moved to a vertical position.
To unlock the support arms
:
1. As necessary, use the incline levers to slightly raise the lower part of the pen display so you can access the release latch.
2. Support the pen display with one hand and lift slightly
. Using your other hand, pull the release latch
toward you. This will unlock and release the support arms for movement.
3. Carefully lower the pen display unit until its lower edge rests on the display stand or your desktop.
Tip
: You can extend the pen display support legs to slightly raise the pen display or allow for placement
of a keyboard beneath the pen display unit. See using a keyboard with Cintiq
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USING A KEYBOARD WITH CINTIQ

Extend the pen display support legs to allow for placement of a keyboard or other input tools beneath the pen display unit.
The support legs are located beneath the pen display unit, one at each lower corner. Flip out and then push up slightly on each leg until it clicks into place.
Adjust height and incline
Slide your keyboard or other input device into the opening beneath the pen display.
as needed. The legs should rest evenly on your desktop or work surface.
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Screw type: Phillips, flat fillister head, M3-6, black
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CABLE REPLACEMENT

The connection cables (DVI-I to DVI-D Dual-Link, DisplayPort, USB, and power) come pre-installed on your Cintiq.
If using a DisplayPort connection display stand.
1. Remove the screws (qty 4, Phillips) from the back cover of the display stand. Remove the back cover.
2. Extract the DisplayPort cable and set it within the center cable channel. Tuck the DVI-I to DVI-D cable into the stand for a clean appearance.
, access the DisplayPort cable by removing the back cover from the
3. Replace the back cover and secure using the original screws.
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Power
DisplayPort
DVI-I to DVI-D Dual-Link
USB
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There may be times when you will need to remove or replace a connection cable. For example:
When using a VGA connection
, you must remove the DVI-I to DVI-D cable and replace it with the
provided DVI-I to VGA cable.
When mounting Cintiq on a VESA mounting arm, and you wish to use the existing cables that come with Cintiq.
When replacing a suspected bad cable.
To remove a cable
:
1. Remove the back cover of the display stand as described above.
2. Determine which cable to remove. Cable track locations are as follows:
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Screw type: Phillips, flat fillister head, M3-17, black
Important: When installing or replacing a cable, properly route the cable through the support arm pivots where the arm joins the pen display and the base of the stand. Proper routing will prevent the cable from getting caught in the pivot mechanism.
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3. Raise the display support arms to the vertical locked position. Adjust the pen display incline as needed for adequate clearance. From the rear of the pen display, unclip and lift away the cable connector covering.
4. Remove the screws (qty 2, Phillips) from the support arm cover which houses the cable you wish to remove.
5. Carefully disconnect the cable and unthread it from the support arm cable track.
6. Install or replace a cable by reversing this procedure.
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Adjust Cintiq to a position that best meets
your creative needs.
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WORKING WITH YOUR CINTIQ

The Cintiq interactive pen display and Cintiq display stand were designed for a wide range of flexibility and ergonomic work approach. The design allows you to quickly adjust Cintiq to a different height and position whenever the need arises. Experiment by adjusting display height and incline your particular working style and tasks.
As you work with Cintiq you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper.
Because the Cintiq pen display surface will be a little higher than your desk, consider adjusting the height of your desk or chair to assure comfortable use of the device.
Setting up your work area Configuring Cintiq for handedness Using the Grip Pen Pen display controls Working with multiple monitors Adjusting the display
to determine which best fits

SETTING UP YOUR WORK AREA

To minimize fatigue, organize your work area to create a comfortable environment. Position Cintiq, the pen, and your keyboard for easy access without unnecessary reaching. The pen display and any other displays should be positioned so you can view them comfortably with a minimum of eyestrain.
If you have not already done so, be sure to configure Cintiq
When using Cintiq as a display, align the top of the unit in line with the level of your eyes.
If working with a keyboard, consider locating the keyboard slightly below the desk surface in an adjustable keyboard tray. Otherwise, see using a keyboard with Cintiq
Maintain a good posture at all times.
for your preferred handedness.
.
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