VTech CS6519, CS6519-14, CS6519-16, CS6519-17, CS6519-2 User Manual
...
User’s manual
www.vtechphones.com
Models:
CS6519/CS6519-14/
CS6519-15/CS6519-16/
CS6519-17/CS6519-19/
CS6519-2
BC
Congratulations
T
Compatible with
Hearing Aid T-Coil
TIA-1083
on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 51 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
efficiency guidelines.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.
Register online to get an additional 3-month warranty!
Visit www.vtechphones.com.
Registration
Register your product online for enhanced warranty
support.
Product news
Learn about the latest VTech products.
Table of contents
Getting started . . . . . . . . . . . . . . . . . 1
Parts checklist . . . . . . . . . . . . . . . . . .1
Telephone base and
charger installation . . . . . . . . . . . . .2
Battery installation . . . . . . . . . . . . . . . 3
Battery charging . . . . . . . . . . . . . . . . .4
Installation options . . . . . . . . . . . . . . . 5
Tabletop to wall mount installation . . .5
Wall mount to tabletop installation . . . 6
Telephone base layout . . . . . . . . . . . . 7
Handset layout . . . . . . . . . . . . . . . . . . 8
Telephone settings. . . . . . . . . . . . . 10
Using the menu . . . . . . . . . . . . . . . .10
Ringer volume . . . . . . . . . . . . . . . . .10
Ringer tone. . . . . . . . . . . . . . . . . . . . 11
Quiet mode . . . . . . . . . . . . . . . . . . . 11
Set date and time . . . . . . . . . . . . . . .12
LCD language. . . . . . . . . . . . . . . . . . 13
Voicemail number. . . . . . . . . . . . . . . 14
Clear voicemail. . . . . . . . . . . . . . . . . 15
Key tone . . . . . . . . . . . . . . . . . . . . . .16
Home area code. . . . . . . . . . . . . . . . 16
Dial mode . . . . . . . . . . . . . . . . . . . . .17
Telephone operation . . . . . . . . . . . 18
Make a call . . . . . . . . . . . . . . . . . . . .18
Predial a call. . . . . . . . . . . . . . . . . . . 18
Answer a call . . . . . . . . . . . . . . . . . . 18
End a call . . . . . . . . . . . . . . . . . . . . . 18
Speakerphone . . . . . . . . . . . . . . . . . 18
Volume . . . . . . . . . . . . . . . . . . . . . . .19
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 19
Call waiting . . . . . . . . . . . . . . . . . . . . 19
Temporary ringer silencing. . . . . . . . 19
Temporary tone dialing. . . . . . . . . . . 20
Redial . . . . . . . . . . . . . . . . . . . . . . .20
Check voicemail . . . . . . . . . . . . . . . .21
Chain dialing. . . . . . . . . . . . . . . . . . . 21
Web address . . . . . . . . . . . . . . . . . .22
Transfer a call. . . . . . . . . . . . . . . . . . 22
Find handset. . . . . . . . . . . . . . . . . . . 23
Multiple handset use . . . . . . . . . . . 24
Join a call in progress . . . . . . . . . . . 24
Intercom . . . . . . . . . . . . . . . . . . . . . . 25
Answer an incoming call during
an intercom call . . . . . . . . . . . . . .25
Call transfer using intercom . . . . . . . 26
Directory . . . . . . . . . . . . . . . . . . . . . 27
About the directory . . . . . . . . . . . . . .27
Add a directory entry . . . . . . . . . . . .28
Review and dial from the directory
Alphabetical search . . . . . . . . . . . . . 30
Edit a directory entry. . . . . . . . . . . . . 31
Delete a directory entry . . . . . . . . . .31
Speed dial. . . . . . . . . . . . . . . . . . . . . 32
Assign a speed dial entry . . . . . . . . .32
Reassign a speed dial entry . . . . . . . 33
Dial a speed dial number . . . . . . . . . 33
Delete a speed dial entry . . . . . . . . . 33
Caller ID. . . . . . . . . . . . . . . . . . . . . . 34
About caller ID . . . . . . . . . . . . . . . . . 34
Information about caller ID with
call waiting . . . . . . . . . . . . . . . . . . 34
Caller ID log . . . . . . . . . . . . . . . . . . . 35
Missed call indicator . . . . . . . . . . . . . 35
Memory match . . . . . . . . . . . . . . . . . 36
Review and dial from the
caller ID log. . . . . . . . . . . . . . . . . . . . 36
. . . 30
i
Table of contents
View dialing options . . . . . . . . . . . . . 37
Save a caller ID log entry to
the directory . . . . . . . . . . . . . . . . . 38
Delete the caller ID log entries . . . . .39
Caller ID log screen messages. . . . . 39
Appendix . . . . . . . . . . . . . . . . . . . . . 40
Expand your telephone system . . . . 40
Add and register a handset . . . . . . .40
Replace a handset . . . . . . . . . . . . . . 41
Screen messages. . . . . . . . . . . . . . . 42
Handset and telephone
base indicators . . . . . . . . . . . . . . . . .44
Troubleshooting . . . . . . . . . . . . . . . . 45
Important safety instructions. . . . . . . 51
Operating range . . . . . . . . . . . . . . . . 53
Maintenance. . . . . . . . . . . . . . . . . . . 53
The RBRC® seal . . . . . . . . . . . . . . . 54
FCC, ACTA and IC regulations . . . .55
California Energy Commission
battery charging testing
instructions . . . . . . . . . . . . . . . . . .57
For C-UL compliance only . . . . . . . . 58
Limited warranty . . . . . . . . . . . . . . . . 61
Technical specifications . . . . . . . . . . 63
Index . . . . . . . . . . . . . . . . . . . . . . . . 64
ii
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.
Handset
(1 for CS6519/
14/CS6519-15/CS659-16/
CS6519-17/CS6519-19
(2 for CS6519-2)
Telephone
line cord
Battery
(1 for CS6519/
CS6519-15/CS659-16/
CS6519-17/CS6519-19
(2 for CS6519-2)
/CS6519-
)
/CS6519-14/
)
Charger and
charger adapter
(1 for CS6519-2)
Telephone base
power adapter
Wall mount bracket
Telephone base
Battery compartment cover
(1 for CS6519/
14/CS6519-15/CS659-16/
CS6519-17/CS6519-19
(2 for CS6519-2)
Abridged user’s manual
Abridged user’s manual
/CS6519-
)
To purchase a replacement battery or power adapter, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
1
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, you must install a DSL filter between the telephone line cord and
telephone wall jack. Contact your DSL service provider for more information about
DSL filter.
Electrical outlet
(not controlled
by a wall switch)
Telephone
base power
adapter
Use only the power adapters supplied with this product. To order a replacement, visit our
•
website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
The power adapters are intended to be correctly oriented in a vertical or floor mount
•
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
Telephone wall jack
Telephone base
A DSL filter (not
included) is required
if you have DSL
high-speed Internet
service.
The DSL filter must
be plugged into the
telephone wall jack.
Telephone line cord
Electrical outlet
(not controlled
by a wall switch)
Charger
adapter
Charger
2
Getting started
Battery installation
Install the battery as shown below.
Place the battery with the label
1.
into the socket, matching the
orientation of the engraved label.
Slide the battery compartment cover
3. Place the handset in the telephone
towards the center of the handset
until it clicks into place.
2.Plug the battery connector securely
THIS SIDE UP facing up and
the wires inside the battery
compartment.
4.
base or charger to charge.
CHARGE light
remains on
when charging.
If the handset will not be used for a long period of time, disconnect and remove the
•
battery to prevent any possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com or call
•
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
3
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below).
For best performance, keep the handset in the telephone base or charger when not
•
in use.
The battery is fully charged after 11 hours of continuous charging.
•
If you place the handset in the telephone base or the charger without plugging in the
•
battery, the screen displays NO BATTERY.
Battery indicators Battery status Action
The screen is blank, or
displays Put in charger and
flashes.
The screen displays
Low battery and
flashes.
The screen displays
HANDSET X.
The battery has no or very
little charge. The handset
cannot be used.
The battery has enough
charge to be used for a short
time.
The battery is charged. To keep the battery charged,
Charge without interruption
(at least 30 minutes).
Charge without interruption
(about 30 minutes).
place it in the telephone
base or charger when not
in use.
When the battery is fully charged, you can expect the following performance:
Operation Operating time
While in handset use (talking*) Up to 7 hours
While in speakerphone mode (talking*) Up to 3.5 hours
While not in use (standby**) Up to 5 days
*Operating times vary depending on your actual use and the age of the battery.
**Handset is not charging or in use.
After you install your telephone or power returns following a power outage,
the handset will prompt you to set the date and time. For instructions, see
Set date and time on page 12. To skip setting, press CANCEL.
Date: MM/DD/YY
ECO
4
Getting started
Installation options
The telephone comes ready for tabletop use. If you want to mount your telephone
on a wall, use the provided wall mount bracket to connect with a standard
dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can
purchase one from many hardware or consumer electronics retailers. You may need a
professional to install the wall mount plate.
Tabletop to wall mount installation
Remove the telephone line cord
1. Position the telephone base against
from the telephone wall jack, and
the telephone base power adapter
from the electrical outlet
(if necessary).
2.
the wall mount bracket with the
extended tabs marked B on top.
Insert the extended tabs marked B on
the wall mount bracket into the slots
marked B on the back of the telephone
base. Push the telephone base down
until it clicks securely.
Route the telephone line cord
3. Align the holes on the bracket with
through the hole on the wall
mount bracket and plug it into the
telephone wall jack. Route the
power cord out of the telephone
base and plug it into an electrical
outlet not controlled by a
wall switch.
4.
the standard wall plate and slide the
bracket down until it locks securely.
Bundle the telephone line cord
and power adapter cord neatly
with twist ties.
5
Getting started
Wall mount to tabletop installation
If the telephone line cord and power adapter cord are bundled, untie them first.
1.
Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the
2.
telephone line cord (or DSL filter) from the telephone wall jack. Unplug the power
adapter from the power outlet.
Slide the telephone base up and remove it from the wall mount bracket.
3.
See Telephone base and charger installation on page 2.
4.
6
Getting started
Telephone base layout
IN USE light
Flashes when there is an incoming call, or
•
another telephone sharing the same line is
in use.
Flashes when handsets are being deregistered.
•
On when a handset is in use.
•
On when a handset is being registered.
•
/FIND HANDSET
Press to page all system handsets (page 23).•
7
Getting started
Handset layout
CHARGE light
On when the handset is charging in the telephone
•
base or charger (page 3).
/ / VOLUME
Press to review the directory when the phone is not
•
in use (page 30).
During a call, press to increase the listening volume
•
(page 19).
Press to scroll up while in a menu, or reviewing the
•
directory, caller ID log or redial list.
While entering numbers or names in the directory,
•
press to move the cursor to the right.
REDIAL/PAUSE
Press repeatedly to review the last 10 numbers dialed
•
(page 20).
While dialing or entering numbers, press and hold to
•
insert a dialing pause (page 18 or page 28).
/FLASH
Press to make or answer a call (page 18).
•
During a call, press to answer an incoming call
•
when you receive a call waiting alert (page 19).
1
While reviewing a caller ID log entry, press repeatedly
•
to add or remove 1 in front of the caller ID log entry
before dialing or saving it to the directory (page 37).
Press and hold to set or dial your voicemail number
•
(page 14 or page 21).
Dialing keys
Press to enter numbers or characters.
•
Press to answer an incoming call (page 18).
•
TONE
While on a call, press to switch to tone dialing
•
temporarily when using pulse service (page 20).
Press to make or answer a call using the handset
•
speakphone (page 18).
During a call, press to switch between the handset
•
speakerphone and the cordless handset (page 18).
8
Getting started
Handset layout
CID/ /VOLUME
Press to review the caller ID log when the phone is
•
not in use (page 36).
During a call, press to decrease the listening volume
•
(page 19).
Press to scroll down while in a menu, or reviewing
•
the directory, caller ID log or redial list.
While entering numbers or names in the directory,
•
press to move the cursor to the left.
MENU/SELECT
Press to show the menu (page 10).
•
While in a menu, press to choose an item, or save an
•
entry or setting.
OFF/CANCEL
During a call, press to hang up.
•
While the handset is ringing, press to silence the
•
ringer temporarily (page 19).
Press and hold to erase the missed call indicator
•
when the phone is not in use (page 35).
While in a menu, press to return to the previous
•
menu, or press and hold to return to idle mode,
without making changes.
MUTE/DELETE
While on a call, press to mute the microphone
•
(page 19).
While using the dialing keys, press to delete digits or
•
characters (page 18 and page 28).
While the handset is ringing, press to silence the
•
ringer temporarily (page 19).
When reviewing the directory, caller ID log or redial
•
list, press to delete the displayed entry (page 31,
page 39 or page 20).
QUIET#
Press and hold to set and turn on the quiet mode, or
•
turn it off (page 11).
Press repeatedly to show other dialing options when
•
reviewing a caller ID log entry (page 37).
INT
Press to start an intercom conversation or transfer
•
a call (for multi-handset models only) (page 25 and
page 26).
9
Telephone settings
Using the menu
You can use a cordless handset to change the telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume for
incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
number, voicemail indicators, key tone, home area code and dial mode.
To enter the handset menu:
Press MENU when the phone is not in use.
1.
Press or until the handset displays the desired
2.
feature menu.
Press SELECT to enter that menu.
3.
To return to the previous menu, press CANCEL.
•
To return to idle mode, press and hold CANCEL.
•
Ringer volume
You can adjust the ringer volume or turn the ringer off on each handset.
When the ringer is turned off, the handset displays and Ringer off.
Press MENU when the handset is not in use.
1.
Press or until the handset displays Ringers,
2.
then pressress SELECT.
The handset displays Ringer volume, then press
3.
SELECT again.
Press or to sample each ringer volume level.
4.
Press SELECT to save your selection. You hear a
5.
confirmation tone.
The ringer volume also determines the ringer volume for
intercom calls. If the ringer volume is set to off, that handset
is silenced for all incoming calls except paging tone.
10
Ringers
ECO
Ringer volume
ECO
Volume:
ECO
Telephone settings
Ringer tone
You can choose from different ringer tones on each handset.
Press MENU when the handset is not in use.
1.
Press or until the handset displays Ringers,
2.
then press SELECT.
Press or until the handset displays Ringer tone,
3.
then press SELECT.
The handset displays Tone: with the current setting
4.
displayed. Press or to sample each ringer tone.
Press SELECT to save your selection. You hear a
5.
confirmation tone.
If you turn off the ringer volume, you will not hear ringer
tone samples.
Quiet mode
You can turn on the quiet mode for a period of time (1-12
hours). During this period, all tones (except paging tone) are
muted.
Ringers
ECO
Ringer tone
ECO
Tone: 1
ECO
To set the duration and turn on the quiet mode:
Press and hold QUIET# when the handset is not in use.
1.
The handset displays Quiet: _ _ hours. Use the dialing
2.
keys (0-9) to enter the desired duration (1-12).
Press SELECT to save. You hear a confirmation tone.
3.
The handset displays Quiet mode on and .
To turn off the quiet mode:
Press and hold QUIET# when the handset is not in use. The
•
handset displays Quiet mode off briefly and then returns to idle.
When you change the settings of the ringer tone or ringer volume,
you can still hear the samples even if the quiet mode is on.
11
Quiet: __ hours
[1-12]
ECO
Quiet mode on
ECO
10:15P M
Quiet mode off
ECO
10:15PM
12/25
12/25
Telephone settings
Set date and time
If you subscribe to caller ID service, the day, month and time are set automatically with
each incoming call. You can also set the date and time manually.
Press MENU when the handset is not in use.
1.
Press or until the handset displays Set date/time,
2.
then press SELECT.
Press or to select the month then press SELECT,
3.
or use the dialing keys to enter a two-digit number (01-12).
Press or to select the date then press SELECT,
4.
or use the dialing keys to enter a two-digit number (01-31).
Press or to select the year then press SELECT,
5.
or use the dialing keys to enter a two-digit number (00-99)
then press SELECT.
Press or to select the hour then press SELECT,
6.
or use the dialing keys to enter a two-digit number (01-12).
Press or to select the minute then press SELECT,
7.
or use the dialing keys to enter a two-digit number (00-59).
Press or to select AM or PM.
8.
Set date/time
ECO
Date: MM/DD/YY
ECO
Time: HH:MM - -
ECO
Press SELECT to save the settings. You hear a confirmation tone.
9.
The phone plays two beeps if you enter an invalid number.
12
Telephone settings
LCD language
You can select English, French or Spanish to be used in all screen displays.
Press MENU when the handset is not in use.
1.
Press or until the handset displays Settings,
2.
then press SELECT.
Press SELECT to choose LCD language.
3.
Press or to choose English, Français or Español,
4.
then press SELECT.
The screen displays Set English? when you
•
choose English.
The screen displays Set Francais? when you
•
choose Français.
The screen displays Set Espanol? when you
•
choose Español.
5. Press SELECT to save your selection. You hear a confirmation tone.
Settings
ECO
LCD language
ECO
English
ECO
If you accidentally change the LCD language to French or Spanish, you can reset it to
English easily by pressing MENU then entering 364#
.
13
Telephone settings
Voicemail number
If you subscribe to voicemail service offered by your telephone service provider,
you can save the voicemail number to 1 on each handset for easy access.
When you want to retrieve voicemail messages, press and hold 1. Contact your
telephone service provider for more information and assistance about using your
voicemail service.
To set your voicemail number:
Press and hold 1 when the phone is not in use.
1.
Use the dialing keys to enter the voicemail number (up to
2.
30 digits).
Press or to move the cursor to the left or right.
•
Press DELETE to erase a digit.
•
Press and hold DELETE to erase all digits.
•
Press and hold PAUSE to insert a dialing pause (a P appears).
•
3. Press SELECT to save. Then the handset dials the saved voicemail number.
-OR-
Press MENU when the handset is not in use.
1.
Press or to scroll to Settings, then press SELECT.
2.
Press or to scroll to Voicemail #, then press SELECT.
3.
Settings
ECO
Use the dialing keys to enter the voicemail number
4.
(up to 30 digits).
Press or to move the cursor to the left or right.
•
Press DELETE to erase a digit.
•
Press and hold DELETE to erase all digits.
•
Press and hold PAUSE to insert a dialing pause
•
(a P appears).
5. Press SELECT to save. The handset displays VM # saved
and the stored number. You hear a confirmation tone.
14
Voicemail #
ECO
Voicemail #
ECO
-
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone service provider,
the handsets display New voicemail and when you have new voicemail
messages. Contact your telephone service provider for more information about
using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the handsets
turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there are none (for example, when you have accessed your voicemail
while away from home). The clear voicemail feature only turns off the indicators;
it does not delete your voicemail messages. As long as you have new voicemail
messages, your telephone service provider continues to send the signal to turn on
the indicators.
To manually turn off these indicators:
Press MENU when the handset is not in use.
1.
Press or until the handset displays Settings,
2.
then press SELECT.
Press or until the handset displays Clr voicemail,
3.
then press SELECT. The handset displays Reset VM Icon?
Press SELECT to save your selection. You hear a
4.
confirmation tone.
Your telephone service provider may alert you of new messages
with a stutter (broken) dial tone. Contact your telephone service
provider for details.
Settings
ECO
Clr voicemail
ECO
Reset VM Icon?
ECO
15
Telephone settings
Key tone
You can turn the key tone on or off for each handset.
If you turn the key tone on, the handset beeps with each key
press. If you turn the key tone off, there are no beeps when you
Settings
ECO
press the handset keys.
Press MENU when the handset is not in use.
1.
Press or until the handset displays Settings,
2.
then press SELECT.
Press or until the handset displays Key tone,
3.
then press SELECT.
Press or to choose Key tone:On or Key tone:Off.
4.
Press SELECT to save your selection. You hear a
5.
Key tone
ECO
Key tone:On
ECO
confirmation tone.
Home area code
If you dial local calls using only seven digits (area code not required), you can program
your home area code so that when you receive a call within your local area, the
telephone number is automatically stored in the caller ID log without the area code.
Press MENU when the phone is not in use.
1.
Press or until the handset displays Settings,
2.
then press SELECT.
Settings
ECO
Press or until the handset displays Home area code,
3.
then press SELECT.
Use the dialing keys (0-9) to enter the desired home
4.
area code.
Press DELETE to delete a digit.
•
Press and hold DELETE to delete all digits.
•
5. Press SELECT to save. You hear a confirmation tone.
If, in the future, your telephone service provider requires you to dial
the area code when making a local call, or, if you move to a location
that requires it, follow the steps above to delete the home area code
you have already programmed. After you have deleted the home
area code, _ _ _ appears.
16
Home area code
ECO
Home area code
ECO
- - -
Telephone settings
Dial mode
The dial mode is preset to touch-tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse dialing
before using the telephone to make a call.
Press MENU when the phone is not in use.
1.
Press or until the handset displays Settings,
2.
then press SELECT.
Press or until the handset displays Dial mode,
3.
then press SELECT.
Press or to choose Touch-tone or Pulse.
4.
Press SELECT to save your selection. You hear a
5.
confirmation tone.
Settings
ECO
Dial mode
ECO
Touch-tone
ECO
17
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