User’s manual
w w w.v t e c h p h o n e s . c o m
Models:
CS6228-3/CS6228-5/
CS6228-6/CS6229/
CS6229-2/CS6229-3/
CS6229-4/CS6229-5
Congratulations
on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 48 of this manual.
This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
Compatible with Hearing Aid T-Coil
T
TIA-1083
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
Table of contents |
|
Getting started.......................... |
1 |
Parts checklist............................. |
1 |
Telephone base and charger |
|
installation................................ |
2 |
Battery installation and |
|
charging................................... |
3 |
Installation options...................... |
4 |
Table top to wall mount |
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installation ............................... |
4 |
Wall mount to table top |
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installation................................ |
5 |
Handset layout............................ |
6 |
Telephone base layout................ |
7 |
Telephone settings................... |
8 |
Ringer volume (handset)............. |
8 |
Ringer tone................................. |
8 |
Key tone...................................... |
8 |
LCD language............................. |
9 |
Set date/time............................... |
9 |
Clear voicemail........................... |
10 |
Home area code......................... |
10 |
Answering system settings..... |
11 |
Answering system set up............ |
11 |
Number of rings.......................... |
11 |
Remote code .............................. |
11 |
Message alert tone..................... |
11 |
Announcement............................ |
12 |
Play your announcement ........... |
12 |
Record your own |
|
announcement ........................ |
12 |
Delete your announcement......... |
12 |
Telephone operation................ |
13 |
Make a call ................................. |
13 |
Make a predial call...................... |
13 |
Answer a call............................... |
13 |
End a call.................................... |
13 |
Speakerphone information.......... |
13 |
Volume........................................ |
13 |
Mute............................................ |
14 |
Ringer mute................................ |
14 |
Call waiting.................................. |
14 |
ii
Find handset............................... |
14 |
Chain dialing............................... |
15 |
Multiple handset use................... |
16 |
Intercom...................................... |
16 |
Answer an incoming call |
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during an intercom call............ |
16 |
Share an outside call.................. |
17 |
Directory..................................... |
18 |
Store a directory entry................ |
19 |
Character chart........................... |
20 |
Search the directory................... |
21 |
Alphabetical search.................... |
21 |
Dial a directory entry................... |
21 |
Edit a directory entry................... |
22 |
Delete from the directory............ |
22 |
About caller ID............................ |
23 |
Call log........................................ |
24 |
Missed calls indicator ................ |
25 |
Review the call log ..................... |
25 |
Make a call log entry ready |
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to dial....................................... |
26 |
Dial a call log entry .................... |
26 |
Save a call log entry to |
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the directory............................. |
26 |
Delete from the call log............... |
27 |
Call log display screen |
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messages................................ |
27 |
Redial list.................................... |
28 |
Dial a redial entry........................ |
28 |
Delete from redial....................... |
28 |
Answering system operation..29 |
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Answering system and |
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voicemail.................................. |
29 |
Message capacity....................... |
29 |
Turn the answering system |
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on or off................................... |
30 |
Call screening............................. |
30 |
Call intercept............................... |
30 |
Telephone base ringer volume... |
30 |
New message indication............. |
31 |
Message playback...................... |
31 |
Delete all messages................... |
32 |
Record and play memos............. |
32 |
Table of contents |
|
Record a memo.......................... |
32 |
Message window displays.......... |
33 |
Remote access........................... |
34 |
Appendix................................... |
35 |
Handset display screen |
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messages................................ |
35 |
Handset and telephone base |
|
indicators................................. |
37 |
Battery......................................... |
38 |
Expand your telephone |
|
system..................................... |
39 |
Add and register a handset |
|
(optional).................................. |
39 |
Replace a handset...................... |
40 |
Troubleshooting.......................... |
41 |
Important safety instructions...... |
48 |
Operating range.......................... |
49 |
Maintenance............................... |
49 |
About cordless telephones......... |
50 |
The RBRC® seal......................... |
50 |
Warranty..................................... |
51 |
FCC, ACTA and IC regulations... |
53 |
Technical specifications.............. |
55 |
Index........................................ |
56 |
iii
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Handset
(1 for CS6229, 2 for CS6229-2,
3for CS6228-3 and CS6229-3,
4for CS6229-4,
5for CS6228-5 and CS6229-5, and 6 for CS6228-6)
Charger and charger adapter
(1 for CS6229-2, 2 for CS6228-3 and CS6229-3, 3 for CS6229-4, 4 for CS6228-5 and CS6229-5, and 5 for CS6228-6)
Wall bracket
Battery
Telephone base
power adapter
Telephone line cord
Battery compartment cover
(1 for CS6229, 2 for CS6229-2,
3for CS6228-3 and CS6229-3,
4for CS6229-4,
5for CS6228-5 and CS6229-5, and 6 for CS6228-6)
(1 for CS6229, 2 for CS6229-2,
3for CS6228-3 and CS6229-3,
4for CS6229-4,
5for CS6228-5 and CS6229-5, and 6 for CS6228-6)
User’s manual Telephone base
Quick start guide
To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www. vtechcanada.com or call 1 (800) 267-7377.
Getting started
Telephone base and charger installation
Install the telephone base and charger(s) as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
Telephone wall jack
If you have DSL high speed Internet service, a DSL filter (not included) is required.
Telephone line cord
Charger adapter
Telephone base power adapter
Electrical outlet not controlled by a wall switch
Charger
Telephone base
Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 5959511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.
Getting started
Battery installation and charging
Install the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the
handset for at least 16 hours before use. When not in use, place the handset in the telephone base or charger. See page 38 for battery operating times.
Battery indicators |
Battery status |
Action |
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The screen is blank. |
Battery has no charge and |
Charge until the screen shows |
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the handset cannot be |
LOW BATTERY (at least 10 |
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used. |
minutes). |
The screen shows |
Battery has very little |
Charge until the screen shows |
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PLACE IN CHARGER |
charge and the handset |
LOW BATTERY (about four |
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and |
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flashes . |
cannot be used. |
minutes). |
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The screen shows |
Battery has enough charge |
Charge until the screen shows |
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LOW BATTERY, |
to be used for a short time. |
HANDSET X (about one hour). |
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flashes, and the |
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handset beeps. |
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The screen shows |
Battery is charged. |
To keep the battery charged, |
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HANDSET X. |
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place it in the telephone base |
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or charger when not in use. |
1.If the battery compartment cover is on the handset, press the indentation and slide the cover to remove.
2.Plug the battery securely into the plug inside the handset battery compartment, matching the color-coded label.
3.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
4.Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place.
5.Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset charges.
1 |
2 |
3 |
4 |
5 |
Charge light |
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When the screen shows LOW BATTERY, the backlight is off.
If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
Getting started
Installation options
Your telephone base is ready for table top use. If you want to mount your
telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You might need a professional to install the mounting plate.
Table top to wall mount installation
1.Position the telephone base as shown below. Insert the extended tabs (marked B) of the wall bracket into the slots on the back of the telephone base (marked B). Push the telephone base down until it clicks into place.
2.If you are using a DSL filter, plug the line cord into the filter now. Route the telephone line cord (or DSL filter) through the wall bracket hole. Route the power cord out of the bottom of the telephone.
3.Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch.
4.Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with a twist tie.
1 |
2 |
3 |
4 |
Getting started
Wall mount to table top installation
1.If the telephone line cord and power adapter cord are bundled, untie them first.
2.Lift the telephone base up to detach it from the black plastic wall bracket.
Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
3.See Telephone base and charger installation on page 2.
Getting started
Handset layout
CHARGE light
On when the handset is charging in the telephone base or charger.
(Directory)
Press to enter the directory when the telephone is not in use.
While in a menu, press to scroll up.
During a call, press to raise the listening volume.
(Speakerphone)
Press to switch between speakerphone and handset.
/FLASH
Press to make or answer a call.
During a call, press to receive an incoming call when you receive a call waiting alert.
1
While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.
#
Press repeatedly to show other dialing options when
reviewing a call log entry.
REDIAL/PAUSE
Press to review the redial list.
While dialing or entering numbers into the directory, press and hold to insert a dialing pause.
CID (caller ID)
Press to review the call log when the telephone is not in use.
While in a menu, press to scroll down.
During a call, press to lower the listening volume.
MENU/SELECT
Press to show the menu.
While in a menu, press to select an item, or save an entry or setting.
OFF/CLEAR
During a call, press to hang up.
While the handset is ringing, press to silence the ringer temporarily.
Press and hold while the telephone is not in use to erase the missed calls indicator.
During programming, press to exit without making changes.
INT (intercom)
Press to initiate an intercom conversation or transfer a call.
MUTE/REMOVE
While on a call, press to mute the microphone.
While reviewing the call log or directory, press to delete an individual entry.
Press to delete digits when predialing.
Getting started
Telephone base layout
Message window
Shows the number of messages and other answering system information (page 33).
/REPEAT
Press to repeat a message or press twice to play previous message (page 31).
VOL
Press to adjust the volume during playback (page 31).
When the phone is not in use, press to adjust the telephone base ringer volume (page 30).
FIND HANDSET
Press to page all system handsets.
ANS ON/OFF
Press to turn the answering system on or off (page 30).
X/DELETE
Press to delete the message currently playing (page 31).
When the phone is not in use, press twice to delete all previously reviewed messages (page 32).
/PLAY/STOP
Press to play messages (page 31).
Press to stop message playback (page 31).
/SKIP
Press to skip to the next message (page 31).
IN USE light
Flashes when there is an incoming call, or another telephone sharing the same line is in use.
On when the handset is in use.
VOICEMAIL light
Flashes when you have new voicemail, a service offered by your telephone service provider.
Telephone settings
Ringer volume (handset)
You can set the ringer volume or turn the ringer off.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press or
to select >RINGER VOLUME, then press
MENU/SELECT.
3.Press or
to adjust the volume. A sample of each ringer volume plays as you scroll through the choices.
4.Press MENU/SELECT to confirm your selection.
>RINGER VOLUME RINGER TONE
RINGER VOLUME
Setting the volume to the lowest level turns off the ringer. A ringer off icon appears.
See page 30 to set the telephone base ringer volume.
Ringer tone
You can choose from different ringer tones.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press or
to select >RINGER TONE, then press
MENU/SELECT.
3.Press or
to select the desired ringer tone. A sample of each ringer tone plays as you scroll through the choices.
4.Press MENU/SELECT to confirm your selection.
>RINGER TONE KEY TONE
RINGER TONE 1
If you turn off the ringer volume, you will not hear ringer tone samples.
Key tone
You can turn the key tone on or off.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press or
to select >KEY TONE, then press
MENU/SELECT.
3.Press or
to choose ON or OFF.
4.Press MENU/SELECT to confirm your selection.
>KEY TONE
LCD LANGUAGE
KEY TONE
ON
Telephone settings
LCD language
You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press or
to select >LCD LANGUAGE, then press
MENU/SELECT.
3.Press or
to scroll through the choices.
4.Press MENU/SELECT to confirm your selection.
Set date/time
>LCD LANGUAGE SET DATE/TIME
LCD LANGUAGE ENGLISH
The answering system announces the day and time of the message prior to playing it. Before using the answering system, set the date
and time as follows. If you subscribe to caller ID service, the date and time are set automatically with each incoming call. The year must be correct so that the day of the week can be calculated from the caller ID information.
1. Press MENU/SELECT to show the menu when the handset is not in use.
2. Press or
to select >SET DATE/TIME, then press
MENU/SELECT.
3. Press the dialing keys (0-9) to enter a two-digit number or press or
until the screen displays the correct value. Press MENU/SELECT to advance.
4. Repeat step 3 until the date and time are set.
If the date and time are not set, the system announces, “Time and day not set,” before each message plays.
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone service provider, NEW VOICEMAIL and appear on the handset, and the
VOICEMAIL light on the telephone base flashes when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
To manually turn off these indicators:
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Press MENU/SELECT to show the menu when the |
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handset is not in use. |
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2. |
Press or to select >CLR VOICEMAIL, then |
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TURN OFF |
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press MENU/SELECT. The screen shows TURN OFF |
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INDICATOR? |
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INDICATOR? |
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3. |
Press MENU/SELECT to confirm your selection. |
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•Your telephone service provider might alert you to new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.
•Voicemail is different from answering system messages recorded in your answering system. For more information about the difference, see page 29.
Home area code
If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you
receive a call within your local area, the telephone number is automatically stored without the area code in the call log.
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Press MENU/SELECT to show the menu when the |
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handset is not in use. |
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2. |
Press or to select >HOME AREA CODE, then press |
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HOME AREA CODE |
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MENU/SELECT. The stored home area code appears |
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800 |
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with the last digit flashing. |
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3. |
Use the dialing keys to enter the desired home area code. |
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•Press MUTE/REMOVE to delete a digit.
•Press and hold MUTE/REMOVE to delete the entire entry.
4.Press MENU/SELECT to confirm.
If, in the future, your telephone service provider requires you to dial the area code when making a local call, delete the home area code you have already programmed by pressing MUTE/REMOVE. After you have deleted the programmed home area code, ___ appears.
10
Answering system settings
Answering system set up
Use a system handset to change your answering system settings.
Number of rings
You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press MENU/SELECT to select >ANS. SYSTEM.
3.Press or
to select >ANS SYS SETUP, then press MENU/SELECT.
4.Press or
to select ># OF RINGS, then press MENU/SELECT.
5.Press or
to choose from 2, 4, 6 or TOLL SAVER, then press
MENU/SELECT to confirm your selection.
Remote code
A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code from 10 to 99.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press MENU/SELECT to select >ANS. SYSTEM.
3.Press or
to select >ANS SYS SETUP, then press MENU/SELECT.
4.Press or
to select >REMOTE CODE, then press MENU/SELECT.
5.Press or
to select, then press MENU/SELECT to confirm.
Message alert tone
This telephone can beep every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed.
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press MENU/SELECT to select >ANS. SYSTEM.
3.Press or
to select >ANS SYS SETUP, then press MENU/SELECT.
4.Press or
to select >MSG ALERT TONE, then press MENU/SELECT.
5.Press or
to select from ON or OFF, then press MENU/SELECT to confirm your selection.
The answering system must be turned on for the message alert tone to function.
11
Answering system settings
Announcement
The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own.
Play your announcement
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press MENU/SELECT to select >ANS. SYSTEM.
3.Press or
to select >ANS SYS SETUP, then press MENU/SELECT.
4.Press or
to select >ANNOUNCEMENT, then press MENU/SELECT.
5.The handset announces, “To play, press 2. To record, press 7.” Press 2 to play.
Record your own announcement
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press MENU/SELECT to select >ANS. SYSTEM.
3.Press or
to select >ANS SYS SETUP, then press MENU/SELECT.
4.Press or
to select >ANNOUNCEMENT, then press MENU/SELECT.
5.The handset announces, “To play, press 2. To record, press 7.” Press 7 to record.
6.The handset announces, “Record after the tone. Press 5 when you are done.”
7.After the tone, speak towards the microphone of the handset.
8.Press 5 when finished.
9.The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at anytime; 2 to replay the recorded announcement; or 7 to record again if desired.
Your announcement can be up to 90 seconds in length.
Announcements shorter than two seconds are not recorded.
Delete your announcement
1.Press MENU/SELECT to show the menu when the handset is not in use.
2.Press MENU/SELECT to select >ANS. SYSTEM.
3.Press or
to select >ANS SYS SETUP, then press MENU/SELECT.
4.Press or
to select >ANNOUNCEMENT, then press MENU/SELECT.
5.The handset announces, “To play, press 2. To record, press 7.” Press 3 to delete your own recorded announcement.
When your announcement is deleted, calls are answered with the preset announcement.
12
Telephone operation
Make a call
1. Press /FLASH or
. You hear a dial tone. 2. Dial the number.
Make a predial call
1. Dial the number.
2. Press /FLASH or
.
Answer a call
Press /FLASH,
or any of the dialing keys (0-9, #, *).
The screen shows the elapsed time as you talk (in hours, minutes and seconds).
When predialing (preview numbers before dialing), press MUTE/REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (p appears).
End a call
Press OFF/CLEAR or put the handset in the telephone base or charger.
Speakerphone information
During a call, press to switch between speakerphone and normal handset use.
Volume
During a call, press VOL or VOL
to adjust the listening volume.
13
Telephone operation
Mute
The mute function allows you to hear the other party but the other party cannot hear you.
1.During a call, press MUTE/REMOVE on the handset. The handset screen shows MUTED for a few seconds and MUTE appears until the mute function is turned off.
2.Press MUTE/REMOVE again to resume the conversation. The handset screen temporarily shows
MICROPHONE ON.
Ringer mute
PHONE 0:00:00
MUTED
MUTE
When the telephone is ringing, press OFF/CLEAR or MUTE/REMOVE to temporarily silence the ringer without disconnecting the call. The next call rings normally.
Call waiting
RINGER MUTE
If you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call.
•Press /FLASH to answer the new incoming call. Press
/FLASH again to return to the original call.
Find handset
Use this feature to page all system handsets.
1. Press FIND HANDSET on the telephone base. All idle handsets ring and the screens show ** PAGING **.
2. To end paging, press /FLASH, , any dialing keys (0-9, #, *), or press FIND HANDSET on the telephone base.
14
Telephone operation
Chain dialing
Use this feature while already dialing one phone number or while on a call to initiate a dialing sequence from numbers stored in the directory, stored in the call log, or from the most recent redial phone number. Chain dialing can be useful when accessing numbers other than phone numbers (such as bank account information or access codes).
To access a number in the directory while on a call:
1.Press MENU/SELECT twice to select >DIRECTORY.
2.Scroll to the desired entry by pressing or
.
3.Press MENU/SELECT to dial the displayed number.
To access a number in the call log while on a call:
1.Press MENU/SELECT and then press to highlight >CALL LOG.
2.Press MENU/SELECT to select.
3.Scroll to the desired entry by pressing or
.
4.Press MENU/SELECT to dial the displayed number.
To access the last number on the redial list while on a call:
Press REDIAL/PAUSE to dial. Press REDIAL/PAUSE again within two seconds to cancel the chain dialing.
15