VTech CS6228-3 User Manual
Models:
CS6228-3/CS6228-5/
CS6228-6/CS6229/
CS6229-2/CS6229-3/
CS6229-4/CS6229-5
User’s manual
w w w.v t e c h p h o n e s . c o m
Congratulations
T
Compatible with
Hearing Aid T-Coil
TIA-1083
on purchasing your new VTech product. Before using this telephone, please read
the Important safety instructions on page 48 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com.
Telephones identied with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants.
The TIA-1083 Compliant Logo is a trademark of the Telecommunications
Industry Association. Used under license.
In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes and
encourages the use of products that save energy and help protect our
environment. We are proud to mark this product with the ENERGY STAR®
label indicating it meets the latest energy efciency guidelines.
Table of contents
Getting started .........................1
Parts checklist ............................1
Telephone base and charger
installation ...............................2
Battery installation and
charging ..................................3
Installation options .....................4
Table top to wall mount
installation ..............................4
Wall mount to table top
installation ...............................5
Handset layout ...........................6
Telephone base layout ...............7
Telephone settings ..................8
Ringer volume (handset) ............8
Ringer tone .................................8
Key tone .....................................8
LCD language ............................9
Set date/time ..............................9
Clear voicemail ...........................10
Home area code .........................10
Answering system settings ....11
Answering system set up ...........11
Number of rings ..........................11
Remote code .............................11
Message alert tone.....................11
Announcement ...........................12
Play your announcement ..........12
Record your own
announcement .......................12
Delete your announcement ........12
Telephone operation ................13
Make a call ................................13
Make a predial call .....................13
Answer a call ..............................13
End a call ....................................13
Speakerphone information .........13
Volume .......................................13
Mute ...........................................14
Ringer mute ................................14
Call waiting .................................14
Find handset...............................14
Chain dialing...............................15
Multiple handset use ..................16
Intercom .....................................16
Answer an incoming call
during an intercom call ............16
Share an outside call ..................17
Directory .....................................18
Store a directory entry ................19
Character chart ..........................20
Search the directory ...................21
Alphabetical search ....................21
Dial a directory entry ..................21
Edit a directory entry ..................22
Delete from the directory ............22
About caller ID ............................23
Call log .......................................24
Missed calls indicator ................25
Review the call log ....................25
Make a call log entry ready
to dial ......................................26
Dial a call log entry ....................26
Save a call log entry to
the directory ............................26
Delete from the call log ..............27
Call log display screen
messages ................................27
Redial list ....................................28
Dial a redial entry .......................28
Delete from redial .......................28
Answering system operation ..29
Answering system and
voicemail .................................29
Message capacity ......................29
Turn the answering system
on or off ...................................30
Call screening ............................30
Call intercept ..............................30
Telephone base ringer volume ...30
New message indication ............31
Message playback .....................31
Delete all messages ...................32
Record and play memos ............32
ii
Table of contents
Record a memo ..........................32
Message window displays..........33
Remote access ..........................34
Appendix ...................................35
Handset display screen
messages ................................35
Handset and telephone base
indicators ................................37
Battery ........................................38
Expand your telephone
system .....................................39
Add and register a handset
(optional) .................................39
Replace a handset .....................40
Troubleshooting ..........................41
Important safety instructions ......48
Operating range .........................49
Maintenance ...............................49
About cordless telephones.........50
The RBRC® seal .........................50
Warranty .....................................51
FCC, ACTA and IC regulations ..53
Technical specications .............55
Index........................................56
iii
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
Charg er and c harge r adapte r
(1 f or CS6 229 -2, 2 fo r CS 62 28- 3 and CS 622 9- 3,
3 f or C S6 229 -4, 4 fo r CS62 28-5 a nd CS 6229- 5,
and 5 for CS6 22 8- 6)
Handset
(1 f or CS6 229 , 2 for CS 622 9- 2,
3 f or C S6 228 -3 and CS 6229- 3,
4 f or C S6 229 -4,
5 f or C S6 228 -5 and CS 62 29- 5,
and 6 for CS6 22 8- 6)
Tele phone line cord
Wall b racket
Tele phone base
power adapter
Batte ry
(1 f or CS6 229 , 2 for CS 622 9- 2,
3 f or CS6 22 8-3 an d C S62 29 -3,
4 f or C S6 229 -4,
5 f or C S6 228 -5 and CS 62 29- 5,
and 6 for CS6 22 8- 6)
Batte ry compar tm ent
cover
(1 f or CS6 229 , 2 for CS 622 9- 2,
3 f or CS6 22 8-3 an d C S62 29 -3,
4 f or C S6 229 -4,
5 f or C S6 228 -5 and CS 62 29- 5,
and 6 for CS6 22 8- 6)
To purchase replacement batteries or power adapters, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.
vtechcanada.com or call 1 (800) 267-7377.
User’s manu al
Tele phone base
Quick star t guide
1
Getting started
Telephone base and charger installation
Install the telephone base and charger(s) as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a DSL lter between the
telephone line cord and the telephone wall jack. The lter prevents noise and
caller ID problems caused by DSL interference. Contact your DSL service
provider for more information about DSL lters.
Charg er adapt er
Tele phone
wall jac k
If you have DSL
high speed Interne t
service, a DSL
filter (not in cluded)
is required.
Tele phone line cord
Use only the power adapters supplied with this product. To order a
replacement, visit our website at www.vtechphones.com or call 1 (800) 595-
9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
The power adapters are intended to be correctly oriented in a vertical or oor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
Tele phone
base power
adapter
Electrical outlet
not controlled by
a wall switch
Charg er
Tele phone base
2
Getting started
BT183348/BT283348
BT183348/BT283348
Battery installation and charging
Install the battery as shown below. After installing the battery, you may be able
to make and receive short calls. For best performance, charge the handset
for at least 16 hours before use. When not in use, place the handset in the
telephone base or charger. See page 38 for battery operating times.
Battery indicators Battery status Action
The screen is blank. Battery has no charge and
The screen shows
PLACE IN CHARGER
and ashes .
The screen shows
LOW BATTERY,
ashes, and the
handset beeps.
The screen shows
HANDSET X.
If the battery compartment cover is on the handset, press the indentation
1.
the handset cannot be
used.
Battery has very little
charge and the handset
cannot be used.
Battery has enough charge
to be used for a short time.
Battery is charged. To keep the battery charged,
and slide the cover to remove.
Plug the battery securely into the plug inside the handset battery
2.
compartment, matching the color-coded label.
Place the battery with the label THIS SIDE UP facing up and the wires
3.
inside the battery compartment.
Align the cover at against the battery compartment, then slide it towards
4.
the center of the handset until it clicks into place.
Charge the handset by placing it in the telephone base or charger. The
5.
CHARGE light is on when the handset charges.
1
2
3
Charge until the screen shows
LOW BATTERY (at least 10
minutes).
Charge until the screen shows
LOW BATTERY (about four
minutes).
Charge until the screen shows
HANDSET X (about one hour).
place it in the telephone base
or charger when not in use.
CHARGE light
4
5
When the screen shows LOW BATTERY, the backlight is off.
If the handset will not be used for a long time, disconnect and remove the
battery to prevent possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800)
267-7377.
3
Getting started
Installation options
Your telephone base is ready for table top use. If you want to mount yourIf you want to mount your
telephone on a wall, use the provided wall bracket to connect with a standard
dual-stud telephone wall mounting plate. If you do not have this mounting plate,
you can purchase one from many hardware or consumer electronics retailers.
You may need a professional to install the mounting plate.
Table top to wall mount installation
Position the telephone base as shown below. Insert the extended tabs
1.
(marked B) of the wall bracket into the slots on the back of the telephone
base (marked B). Push the telephone base down until it clicks into place.
If you are using a DSL lter, plug the line cord into the lter now. Route the
2.
telephone line cord (or DSL lter) through the wall bracket hole. Route the
power cord out of the bottom of the telephone.
Plug the telephone line cord (or DSL lter) into the wall jack. Plug the power
3.
adapter into a power outlet not controlled by a wall switch.
Align the holes on the bracket with the standard wall plate and slide the
4.
bracket down until it locks securely. Bundle the telephone line cord and
power adapter cord neatly with twist ties.
1 2
3
4
4
Getting started
Wall mount to table top installation
If the telephone line cord and power adapter cord are bundled, untie
1.
them rst.
Lift the telephone base up to detach it from the black plastic wall bracket.
2.
Unplug the telephone line cord (or DSL lter) from the wall. Unplug the
power adapter from the power outlet.
See Telephone base and charger installation on page 2.
3.
5
Getting started
Handset layout
CHARGE light
On when the handset is charging in
the telephone base or charger.
(Directory)
Press to enter the directory
when the telephone is not in
use.
While in a menu, press to
scroll up.
During a call, press to raise
the listening volume.
(Speakerphone)
Press to switch between
speakerphone and handset.
/FLASH
Press to make or answer a
call.
During a call, press to receive
an incoming call when you
receive a call waiting alert.
1
While reviewing a call log
entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
director y.
#
Press repeatedly to show
other dialing options when
reviewing a call log entry.
REDIAL/PAUSE
Press to review the redial list.
While dialing or entering
numbers into the director y,
press and hold to insert a
dialing pause.
CID (caller ID)
Press to review the call log
when the telephone is not in
use.
While in a menu, press to
scroll down.
During a call, press to lower
the listening volume.
MENU/SELECT
Press to show the menu.
While in a menu, press to
select an item, or save an
entry or setting.
OFF/CLEAR
During a call, press to hang up.
While the handset is ringing,
press to silence the ringer
temporarily.
Press and hold while the
telephone is not in use
to erase the missed calls
indicator.
During programming, press to
exit without making changes.
INT (intercom)
Press to initiate an intercom
conversation or transfer a call.
MUTE/REMOVE
While on a call, press to mute
the microphone.
While reviewing the call log or
director y, press to delete an
individual entry.
Press to delete digits when
predialing.
6
Getting started
Telephone base layout
Message window
Shows the number of
messages and other
answering system
information (page 33).
/REPEAT
Press to repeat a
message or press twice
to play previous message
(page 31).
VOL
Press to adjust the
volume during playback
(page 31).
When the phone is not in
use, press to adjust the
telephone base ringer
volume (page 30).
FIND HANDSET
Press to page all system
handsets.
ANS ON/OFF
Press to turn the
answering system on or
off (page 30).
X/DELETE
Press to delete the
message currently playing
(page 31).
When the phone is not in
use, press twice to delete
all previously reviewed
messages (page 32).
/PLAY/STOP
Press to play messages
(page 31).
Press to stop message
playback (page 31).
/SKIP
Press to skip to the next
message (page 31).
IN USE light
Flashes when there is an
incoming call, or another
telephone sharing the same
line is in use.
On when the handset is in
use.
VOICEMAIL light
Flashes when you have
new voicemail, a service
offered by your telephone
service provider.
7
Telephone settings
Ringer volume (handset)
You can set the ringer volume or turn the ringer off.
Press MENU/SELECT to show the menu when the
1.
handset is not in use.
Press or to select >RINGER VOLUME, then press
2.
MENU/SELECT.
Press or to adjust the volume. A sample of each
3.
ringer volume plays as you scroll through the choices.
Press MENU/SELECT to conrm your selection.
4.
Setting the volume to the lowest level turns off the ringer. A ringer off icon
appears.
See page 30 to set the telephone base ringer volume.
Ringer tone
You can choose from different ringer tones.
Press MENU/SELECT to show the menu when the
1.
handset is not in use.
Press or to select >RINGER TONE, then press
2.
MENU/SELECT.
Press or to select the desired ringer tone. A sample
3.
of each ringer tone plays as you scroll through the
choices.
Press MENU/SELECT to conrm your selection.
4.
If you turn off the ringer volume, you will not hear ringer tone samples.
>RINGER VOLUME
RINGER TONE
RINGER VOLUME
>RINGER TONE
KEY TONE
RINGER TONE
1
Key tone
You can turn the key tone on or off.
Press MENU/SELECT to show the menu when the
1.
handset is not in use.
Press or to select >KEY TONE, then press
2.
MENU/SELECT.
Press or to choose ON or OFF.
3.
Press MENU/SELECT to conrm your selection.
4.
8
>KEY TONE
LCD LANGUAGE
KEY TONE
ON
Telephone settings
LCD language
You can select ENGLISH, FRANÇAIS or ESPAÑOL to be
used in all screen displays.
Press MENU/SELECT to show the menu when the
1.
handset is not in use.
Press or to select >LCD LANGUAGE, then press
2.
MENU/SELECT.
Press or to scroll through the choices.
3.
Press MENU/SELECT to conrm your selection.
4.
Set date/time
The answering system announces the day and time of the message prior to
playing it. Before using the answering system, set the date
and time as follows. If you subscribe to caller ID service, the
date and time are set automatically with each incoming call.
The year must be correct so that the day of the week can be
calculated from the caller ID information.
Press MENU/SELECT to show the menu when the
1.
handset is not in use.
Press or to select >SET DATE/TIME, then press
2.
MENU/SELECT.
Press the dialing keys (0-9) to enter a two-digit number
3.
or press or until the screen displays the correct
value. Press MENU/SELECT to advance.
Repeat step 3 until the date and time are set.
4.
>LCD LANGUAGE
SET DATE/TIME
LCD LANGUAGE
ENGLISH
>SET DATE/TIME
CLR VOICEMAIL
SET DATE
12/25/08
SET TIME
03:18 AM
If the date and time are not set, the system announces, “Time and day not
set,” before each message plays.
9
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone service
provider, NEW VOICEMAIL and appear on the handset, and the
VOICEMAIL light on the telephone base ashes when you have new
voicemail messages. Contact your telephone service provider for more
information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on both
the handset and telephone base turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is
new voicemail but there is none (for example, when you have accessed your
voicemail while away from home). Clearing the voicemail waiting indicator only
turns off the indicators; it does not delete your voicemail messages. As long as
you have new voicemail messages, your telephone service provider continues
to send the signal to turn on the indicators.
To manually turn off these indicators:
Press MENU/SELECT to show the menu when the
1.
handset is not in use.
Press or to select >CLR VOICEMAIL, then
2.
press MENU/SELECT. The screen shows TURN OFF
INDICATOR?
Press MENU/SELECT to conrm your selection.
3.
Your telephone service provider may alert you to new messages with a
•
stutter (broken) dial tone. Contact your telephone ser vice provider for details.
Voicemail is different from answering system messages recorded in your
•
answering system. For more information about the difference, see page 29.
Home area code
If you dial your local calls using only seven digits (area code not required),
you can program your home area code so that when you
receive a call within your local area, the telephone number
is automatically stored without the area code in the call log.
1.
Press MENU/SELECT to show the menu when the
handset is not in use.
Press or to select >HOME AREA CODE, then press
2.
MENU/SELECT. The stored home area code appears
with the last digit ashing.
Use the dialing keys to enter the desired home area code.
3.
Press MUTE/REMOVE to delete a digit.
•
Press and hold MUTE/REMOVE to delete the entire entry.
•
4.
Press MENU/SELECT to conrm.
If, in the future, your telephone service provider requires you to dial the area
code when making a local call, delete the home area code you have already
programmed by pressing MUTE/REMOVE. After you have deleted the
programmed home area code, ___ appears.
10
>CLR VOICEMAIL
HOME AREA CODE
TURN OFF
INDICATOR?
>HOME AREA CODE
ANS. SYSTEM
HOME AREA CODE
800
Answering system settings
Answering system set up
Use a system handset to change your answering system settings.
Number of rings
You can choose from two, four, or six rings; or toll saver. With toll saver
selected, the answering system answers after two rings when you have new
messages, and after four rings when you have no new messages. This enables
you to check for new messages and avoid paying unnecessary long distance
charges if you are calling from out of your local area.
Press MENU/SELECT to show the menu when the handset is not in use.
1.
Press MENU/SELECT to select >ANS. SYSTEM.
2.
Press or to select >ANS SYS SETUP, then press MENU/SELECT.
3.
Press or to select
4.
Press or to choose from 2, 4, 6 or TOLL SAVER, then press
5.
MENU/SELECT to conrm your selection.
Remote code
A two-digit security code is required to access the answering system remotely
from any touch tone telephone. The preset code is 19. You can set the code
from 10 to 99.
Press MENU/SELECT to show the menu when the handset is not in use.
1.
Press MENU/SELECT to select >ANS. SYSTEM.
2.
Press or to select >ANS SYS SETUP, then press MENU/SELECT.
3.
Press or to select >REMOTE CODE, then press MENU/SELECT.
4.
Press or to select, then press MENU/SELECT to conrm.
5.
>
# OF RINGS, then press MENU/SELECT.
Message alert tone
This telephone can beep every 10 seconds to alert you of new messages. The
tone stops when all new messages have been reviewed.
Press MENU/SELECT to show the menu when the handset is not in use.
1.
Press MENU/SELECT to select >ANS. SYSTEM.
2.
Press or to select >ANS SYS SETUP, then press MENU/SELECT.
3.
Press or to select >MSG ALERT TONE, then press MENU/SELECT.
4.
Press or to select from ON or OFF, then press MENU/SELECT to
5.
conrm your selection.
The answering system must be turned on for the message alert tone
to function.
11
Answering system settings
Announcement
The telephone is preset with a greeting that answers calls with
leave a message after the tone.”
replace it with your own.
You can use this preset announcement, or
Play your announcement
Press MENU/SELECT to show the menu when the handset is not in use.
1.
Press MENU/SELECT to select >ANS. SYSTEM.
2.
Press or to select >ANS SYS SETUP, then press MENU/SELECT.
3.
Press or to select >ANNOUNCEMENT, then press MENU/SELECT.
4.
The handset announces,
5.
to play.
“To play, press 2. To record, press 7.”
Record your own announcement
Press MENU/SELECT to show the menu when the handset is not in use.
1.
Press MENU/SELECT to select >ANS. SYSTEM.
2.
Press or to select >ANS SYS SETUP, then press MENU/SELECT.
3.
Press or to select >ANNOUNCEMENT, then press MENU/SELECT.
4.
The handset announces,
5.
to record.
The handset announces,
6.
done.”
After the tone, speak towards the microphone of the handset.
7.
Press 5 when nished.
8.
The answering system automatically plays back the newly recorded
9.
announcement. Press 5 to stop the playback at anytime; 2 to replay the
recorded announcement; or 7 to record again if desired.
Your announcement can be up to 90 seconds in length.
Announcements shorter than two seconds are not recorded.
“To play, press 2. To record, press 7.”
“Record after the tone. Press 5 when you are
“Hello, please
Press 2
Press 7
Delete your announcement
Press MENU/SELECT to show the menu when the handset is not in use.
1.
Press MENU/SELECT to select >ANS. SYSTEM.
2.
Press or to select >ANS SYS SETUP, then press MENU/SELECT.
3.
Press or to select >ANNOUNCEMENT, then press MENU/SELECT.
4.
The handset announces,
5.
delete your own recorded announcement.
When your announcement is deleted, calls are answered with the preset
announcement.
“To play, press 2. To record, press 7.”
12
Press 3 to
Telephone operation
Make a call
Press /FLASH or . You hear a dial tone.
1.
Dial the number.
2.
Make a predial call
Dial the number.
1.
Press /FLASH or .
2.
Answer a call
Press /FLASH, or any of the dialing keys (0-9, #, *).
The screen shows the elapsed time as you talk (in hours, minutes and
seconds).
When predialing (preview numbers before dialing), press MUTE/REMOVE
or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to
insert a dialing pause (p appears).
End a call
Press OFF/CLEAR or put the handset in the telephone base or charger.
Speakerphone information
During a call, press to switch between speakerphone and normal
handset use.
Volume
During a call, press VOL or VOL to adjust the listening volume.
13
Telephone operation
Mute
The mute function allows you to hear the other party but the
other party cannot hear you.
During a call, press MUTE/REMOVE on the handset. The
1.
handset screen shows MUTED for a few seconds and
MUTE
appears until the mute function is turned off.
Press MUTE/REMOVE again to resume the
2.
conversation. The handset screen temporarily shows
MICROPHONE ON.
Ringer mute
When the telephone is ringing, press OFF/CLEAR or
MUTE/REMOVE to temporarily silence the ringer without
disconnecting the call. The next call rings normally.
Call waiting
If you subscribe to call waiting service from your telephone service provider,
you hear an alert tone if there is an incoming call while you are on another call.
Press /FLASH to answer the new incoming call. Press /FLASH again
•
to return to the original call.
Find handset
Use this feature to page all system handsets.
Press FIND HANDSET on the telephone base. All idle
1.
handsets ring and the screens show ** PAGING **.
To end paging, press /FLASH, , any dialing
2.
keys (0-9, #, *), or press FIND HANDSET on the
telephone base.
PHONE 0:00:00
MUTED
MUTE
RINGER MUTE
14
Telephone operation
Chain dialing
Use this feature while already dialing one phone number or while on a call to
initiate a dialing sequence from numbers stored in the directory, stored in the
call log, or from the most recent redial phone number. Chain dialing can be
useful when accessing numbers other than phone numbers (such as bank
account information or access codes).
To access a number in the directory while on a call:
Press MENU/SELECT twice to select >DIRECTORY.
1.
Scroll to the desired entry by pressing or .
2.
Press MENU/SELECT to dial the displayed number.
3.
To access a number in the call log while on a call:
Press MENU/SELECT and then press to highlight >CALL LOG.
1.
Press MENU/SELECT to select.
2.
Scroll to the desired entry by pressing or .
3.
Press MENU/SELECT to dial the displayed number.
4.
To access the last number on the redial list while on a call:
Press REDIAL/PAUSE to dial. Press REDIAL/PAUSE again within two
seconds to cancel the chain dialing.
15
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