VTech CS6228-3 User Manual

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Models: CS6228-3/CS6228-5/

CS6228-6/CS6229/ CS6229-2/CS6229-3/ CS6229-4/CS6229-5

User’s manual

w w w.v t e c h p h o n e s . c o m

Congratulations

Compatible with

Hearing Aid T-Coil

TIA-1083

on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 48 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.

Telephones identied with this logo have reduced noise and interference

when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR®

label indicating it meets the latest energy efciency guidelines.

Table of contents

Getting started .........................1

Parts checklist ............................1

Telephone base and charger

installation ...............................2

Battery installation and

charging ..................................3

Installation options .....................4

Table top to wall mount

installation ..............................4

Wall mount to table top

installation ...............................5

Handset layout ...........................6

Telephone base layout ...............7

Telephone settings ..................8

Ringer volume (handset) ............8

Ringer tone .................................8

Key tone .....................................8

LCD language ............................9

Set date/time ..............................9

Clear voicemail ...........................10

Home area code .........................10

Answering system settings ....11

Answering system set up ...........11

Number of rings ..........................11

Remote code .............................11

Message alert tone.....................11

Announcement ...........................12

Play your announcement ..........12

Record your own

announcement .......................12

Delete your announcement ........12

Telephone operation ................13

Make a call ................................13

Make a predial call .....................13

Answer a call ..............................13

End a call ....................................13

Speakerphone information .........13

Volume .......................................13

Mute ...........................................14

Ringer mute ................................14

Call waiting .................................14

Find handset...............................14

Chain dialing...............................15

Multiple handset use ..................16

Intercom .....................................16

Answer an incoming call

during an intercom call ............16

Share an outside call ..................17

Directory .....................................18

Store a directory entry ................19

Character chart ..........................20

Search the directory ...................21

Alphabetical search ....................21

Dial a directory entry ..................21

Edit a directory entry ..................22

Delete from the directory ............22

About caller ID ............................23

Call log .......................................24

Missed calls indicator ................25

Review the call log ....................25

Make a call log entry ready

to dial ......................................26

Dial a call log entry ....................26

Save a call log entry to

the directory ............................26

Delete from the call log ..............27

Call log display screen

messages ................................27

Redial list ....................................28

Dial a redial entry .......................28

Delete from redial .......................28

Answering system operation ..29

Answering system and

voicemail .................................29

Message capacity ......................29

Turn the answering system

on or off ...................................30

Call screening ............................30

Call intercept ..............................30

Telephone base ringer volume ...30

New message indication ............31

Message playback .....................31

Delete all messages ...................32

Record and play memos ............32

Table of contents

Record a memo ..........................32

Message window displays..........33

Remote access ..........................34

Appendix ...................................35

Handset display screen

messages ................................35

Handset and telephone base

indicators ................................37

Battery ........................................38

Expand your telephone

system .....................................39

Add and register a handset

(optional) .................................39

Replace a handset .....................40

Troubleshooting ..........................41

Important safety instructions ......48

Operating range .........................49

Maintenance ...............................49

About cordless telephones.........50

The RBRC® seal .........................50

Warranty .....................................51

FCC, ACTA and IC regulations ..53

Technical specications .............55

Index........................................56

iii

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Charg er and c harge r adapte r

(1 f or CS6 229 -2, 2 fo r CS 62 28- 3 and CS 622 9- 3, 3 f or C S6 229 -4, 4 fo r CS62 28-5 a nd CS 6229- 5, and 5 for CS6 22 8- 6)

Handset

(1 f or CS6 229 , 2 for CS 622 9- 2, 3 f or C S6 228 -3 and CS 6229- 3, 4 f or C S6 229 -4, 5 f or C S6 228 -5 and CS 62 29- 5, and 6 for CS6 22 8- 6)

Tele phone line cord

Wall b racket

Tele phone base power adapter

Batte ry

(1 f or CS6 229 , 2 for CS 622 9- 2, 3 f or CS6 22 8-3 an d C S62 29 -3, 4 f or C S6 229 -4, 5 f or C S6 228 -5 and CS 62 29- 5, and 6 for CS6 22 8- 6)

Batte ry compar tm ent cover

(1 f or CS6 229 , 2 for CS 622 9- 2, 3 f or CS6 22 8-3 an d C S62 29 -3, 4 f or C S6 229 -4, 5 f or C S6 228 -5 and CS 62 29- 5, and 6 for CS6 22 8- 6)

To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www. vtechcanada.com or call 1 (800) 267-7377.

User’s manu al

Tele phone base

Quick star t guide

Getting started

Telephone base and charger installation

Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service

through your telephone line, you must install a DSL lter between the

telephone line cord and the telephone wall jack. The lter prevents noise and

caller ID problems caused by DSL interference. Contact your DSL service

provider for more information about DSL lters.

Charg er adapt er

Tele phone wall jac k

If you have DSL high speed Interne t service, a DSL filter (not in cluded) is required.

Tele phone line cord

Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-

9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

The power adapters are intended to be correctly oriented in a vertical or oor

mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Tele phone base power adapter

Electrical outlet not controlled by a wall switch

Charg er

Tele phone base

Getting started

BT183348/BT283348

Battery installation and charging

Install the battery as shown below. After installing the battery, you may be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base or charger. See page 38 for battery operating times.

Battery indicators Battery status Action

The screen is blank. Battery has no charge and

The screen shows

PLACE IN CHARGER

and ashes .

The screen shows LOW BATTERY,

ashes, and the

handset beeps.

The screen shows HANDSET X.

If the battery compartment cover is on the handset, press the indentation

the handset cannot be used.

Battery has very little charge and the handset cannot be used.

Battery has enough charge to be used for a short time.

Battery is charged. To keep the battery charged,

and slide the cover to remove. Plug the battery securely into the plug inside the handset battery

compartment, matching the color-coded label. Place the battery with the label THIS SIDE UP facing up and the wires

inside the battery compartment.

Align the cover at against the battery compartment, then slide it towards

the center of the handset until it clicks into place. Charge the handset by placing it in the telephone base or charger. The

CHARGE light is on when the handset charges.

Charge until the screen shows LOW BATTERY (at least 10 minutes).

Charge until the screen shows LOW BATTERY (about four minutes).

Charge until the screen shows HANDSET X (about one hour).

place it in the telephone base or charger when not in use.

CHARGE light

When the screen shows LOW BATTERY, the backlight is off. If the handset will not be used for a long time, disconnect and remove the

battery to prevent possible leakage. To purchase replacement batteries, visit our website at www.vtechphones.com

or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Getting started

Installation options

Your telephone base is ready for table top use. If you want to mount yourIf you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate.

Table top to wall mount installation

Position the telephone base as shown below. Insert the extended tabs

(marked B) of the wall bracket into the slots on the back of the telephone base (marked B). Push the telephone base down until it clicks into place.

If you are using a DSL lter, plug the line cord into the lter now. Route the

telephone line cord (or DSL lter) through the wall bracket hole. Route the

power cord out of the bottom of the telephone.

Plug the telephone line cord (or DSL lter) into the wall jack. Plug the power

3. adapter into a power outlet not controlled by a wall switch.

Align the holes on the bracket with the standard wall plate and slide the

4. bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.

1 2

Getting started

Wall mount to table top installation

If the telephone line cord and power adapter cord are bundled, untie

them rst.

Lift the telephone base up to detach it from the black plastic wall bracket.

Unplug the telephone line cord (or DSL lter) from the wall. Unplug the

power adapter from the power outlet. See Telephone base and charger installation on page 2.

Getting started

Handset layout

CHARGE light

On when the handset is charging in the telephone base or charger.

(Directory) Press to enter the directory

when the telephone is not in use.

While in a menu, press to scroll up.

During a call, press to raise the listening volume.

(Speakerphone)

Press to switch between speakerphone and handset.

/FLASH

Press to make or answer a call.

During a call, press to receive an incoming call when you receive a call waiting alert.

While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the director y.

Press repeatedly to show other dialing options when reviewing a call log entry.

REDIAL/PAUSE

Press to review the redial list. While dialing or entering

numbers into the director y, press and hold to insert a dialing pause.

CID (caller ID) Press to review the call log

when the telephone is not in use.

While in a menu, press to scroll down.

During a call, press to lower the listening volume.

MENU/SELECT

Press to show the menu. While in a menu, press to

select an item, or save an entry or setting.

OFF/CLEAR

During a call, press to hang up. While the handset is ringing,

press to silence the ringer temporarily.

Press and hold while the telephone is not in use to erase the missed calls indicator.

During programming, press to exit without making changes.

INT (intercom) Press to initiate an intercom

conversation or transfer a call.

MUTE/REMOVE

While on a call, press to mute the microphone.

While reviewing the call log or director y, press to delete an individual entry.

Press to delete digits when predialing.

Getting started

Telephone base layout

Message window

Shows the number of messages and other answering system information (page 33).

/REPEAT

Press to repeat a message or press twice to play previous message (page 31).

VOL

Press to adjust the volume during playback (page 31).

When the phone is not in use, press to adjust the telephone base ringer volume (page 30).

FIND HANDSET

Press to page all system handsets.

ANS ON/OFF

Press to turn the answering system on or off (page 30).

X/DELETE

Press to delete the message currently playing (page 31).

When the phone is not in use, press twice to delete all previously reviewed messages (page 32).

/PLAY/STOP

Press to play messages (page 31).

Press to stop message playback (page 31).

/SKIP

Press to skip to the next message (page 31).

IN USE light Flashes when there is an

incoming call, or another telephone sharing the same line is in use.

On when the handset is in use.

VOICEMAIL light Flashes when you have

new voicemail, a service offered by your telephone service provider.

Telephone settings

Ringer volume (handset)

You can set the ringer volume or turn the ringer off.

Press MENU/SELECT to show the menu when the

1. handset is not in use.

Press or to select >RINGER VOLUME, then press

2. MENU/SELECT.

Press or to adjust the volume. A sample of each

3. ringer volume plays as you scroll through the choices.

Press MENU/SELECT to conrm your selection.

Setting the volume to the lowest level turns off the ringer. A ringer off icon appears.

See page 30 to set the telephone base ringer volume.

Ringer tone

You can choose from different ringer tones.

Press MENU/SELECT to show the menu when the

1. handset is not in use.

Press or to select >RINGER TONE, then press

2. MENU/SELECT.

Press or to select the desired ringer tone. A sample

3. of each ringer tone plays as you scroll through the choices.

Press MENU/SELECT to conrm your selection.

If you turn off the ringer volume, you will not hear ringer tone samples.

>RINGER VOLUME RINGER TONE

RINGER VOLUME

>RINGER TONE KEY TONE

RINGER TONE 1

Key tone

You can turn the key tone on or off.

Press MENU/SELECT to show the menu when the

1. handset is not in use.

Press or to select >KEY TONE, then press

2. MENU/SELECT.

Press or to choose ON or OFF.

3. Press MENU/SELECT to conrm your selection.

>KEY TONE LCD LANGUAGE

KEY TONE ON

Telephone settings

LCD language

You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays.

Press MENU/SELECT to show the menu when the

1. handset is not in use.

Press or to select >LCD LANGUAGE, then press

2. MENU/SELECT.

Press or to scroll through the choices.

3. Press MENU/SELECT to conrm your selection.

Set date/time

The answering system announces the day and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the date and time are set automatically with each incoming call. The year must be correct so that the day of the week can be calculated from the caller ID information.

Press MENU/SELECT to show the menu when the

1. handset is not in use.

Press or to select >SET DATE/TIME, then press

2. MENU/SELECT.

Press the dialing keys (0-9) to enter a two-digit number

3. or press or until the screen displays the correct value. Press MENU/SELECT to advance.

Repeat step 3 until the date and time are set.

>LCD LANGUAGE SET DATE/TIME

LCD LANGUAGE ENGLISH

>SET DATE/TIME CLR VOICEMAIL

SET DATE 12/25/08

SET TIME 03:18 AM

If the date and time are not set, the system announces, “Time and day not set,” before each message plays.

Telephone settings

Clear voicemail

If you subscribe to voicemail service offered by your telephone service provider, NEW VOICEMAIL and appear on the handset, and the

VOICEMAIL light on the telephone base ashes when you have new

voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.

Use the clear voicemail feature when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

To manually turn off these indicators:

Press MENU/SELECT to show the menu when the

1. handset is not in use.

Press or to select >CLR VOICEMAIL, then

2. press MENU/SELECT. The screen shows TURN OFF

INDICATOR?

Press MENU/SELECT to conrm your selection.

Your telephone service provider may alert you to new messages with a

• stutter (broken) dial tone. Contact your telephone ser vice provider for details.

Voicemail is different from answering system messages recorded in your

•

answering system. For more information about the difference, see page 29.

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.

Press MENU/SELECT to show the menu when the handset is not in use.

Press or to select >HOME AREA CODE, then press

MENU/SELECT. The stored home area code appears

with the last digit ashing.

Use the dialing keys to enter the desired home area code.

Press MUTE/REMOVE to delete a digit.

•

Press and hold MUTE/REMOVE to delete the entire entry.

•

Press MENU/SELECT to conrm.

If, in the future, your telephone service provider requires you to dial the area code when making a local call, delete the home area code you have already programmed by pressing MUTE/REMOVE. After you have deleted the programmed home area code, ___ appears.

>CLR VOICEMAIL HOME AREA CODE

TURN OFF

INDICATOR?

>HOME AREA CODE ANS. SYSTEM

HOME AREA CODE 800

Answering system settings

Answering system set up

Use a system handset to change your answering system settings.

Number of rings

You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.

Press MENU/SELECT to show the menu when the handset is not in use.

Press MENU/SELECT to select >ANS. SYSTEM.

2. Press or to select >ANS SYS SETUP, then press MENU/SELECT.

3. Press or to select

4. Press or to choose from 2, 4, 6 or TOLL SAVER, then press

MENU/SELECT to conrm your selection.

Remote code

A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code from 10 to 99.

Press MENU/SELECT to show the menu when the handset is not in use.

1. Press MENU/SELECT to select >ANS. SYSTEM.

2. Press or to select >ANS SYS SETUP, then press MENU/SELECT.

3. Press or to select >REMOTE CODE, then press MENU/SELECT.

4. Press or to select, then press MENU/SELECT to conrm.

# OF RINGS, then press MENU/SELECT.

Message alert tone

This telephone can beep every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed.

Press MENU/SELECT to show the menu when the handset is not in use.

1. Press MENU/SELECT to select >ANS. SYSTEM.

2. Press or to select >ANS SYS SETUP, then press MENU/SELECT.

3. Press or to select >MSG ALERT TONE, then press MENU/SELECT.

4. Press or to select from ON or OFF, then press MENU/SELECT to

conrm your selection.

The answering system must be turned on for the message alert tone to function.

Answering system settings

Announcement

The telephone is preset with a greeting that answers calls with

leave a message after the tone.”

replace it with your own.

You can use this preset announcement, or

Play your announcement

Press MENU/SELECT to show the menu when the handset is not in use.

Press MENU/SELECT to select >ANS. SYSTEM.

2. Press or to select >ANS SYS SETUP, then press MENU/SELECT.

3. Press or to select >ANNOUNCEMENT, then press MENU/SELECT.

4. The handset announces,

5. to play.

“To play, press 2. To record, press 7.”

Record your own announcement

Press MENU/SELECT to show the menu when the handset is not in use.

1. Press MENU/SELECT to select >ANS. SYSTEM.

2. Press or to select >ANS SYS SETUP, then press MENU/SELECT.

3. Press or to select >ANNOUNCEMENT, then press MENU/SELECT.

4. The handset announces,

5. to record.

The handset announces,

done.”

After the tone, speak towards the microphone of the handset.

7. Press 5 when nished.

8. The answering system automatically plays back the newly recorded

9. announcement. Press 5 to stop the playback at anytime; 2 to replay the recorded announcement; or 7 to record again if desired.

Your announcement can be up to 90 seconds in length. Announcements shorter than two seconds are not recorded.

“To play, press 2. To record, press 7.”

“Record after the tone. Press 5 when you are

“Hello, please

Press 2

Press 7

Delete your announcement

Press MENU/SELECT to show the menu when the handset is not in use.

1. Press MENU/SELECT to select >ANS. SYSTEM.

2. Press or to select >ANS SYS SETUP, then press MENU/SELECT.

3. Press or to select >ANNOUNCEMENT, then press MENU/SELECT.

4. The handset announces,

5. delete your own recorded announcement.

When your announcement is deleted, calls are answered with the preset announcement.

“To play, press 2. To record, press 7.”

Press 3 to

Telephone operation

Make a call

Press /FLASH or . You hear a dial tone.

1. Dial the number.

Make a predial call

Dial the number.

1. Press /FLASH or .

Answer a call

Press /FLASH, or any of the dialing keys (0-9, #, *).

The screen shows the elapsed time as you talk (in hours, minutes and seconds).

When predialing (preview numbers before dialing), press MUTE/REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (p appears).

End a call

Press OFF/CLEAR or put the handset in the telephone base or charger.

Speakerphone information

During a call, press to switch between speakerphone and normal handset use.

Volume

During a call, press VOL or VOL to adjust the listening volume.

Telephone operation

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

During a call, press MUTE/REMOVE on the handset. The

handset screen shows MUTED for a few seconds and

MUTE

appears until the mute function is turned off.

Press MUTE/REMOVE again to resume the

2. conversation. The handset screen temporarily shows

MICROPHONE ON.

Ringer mute

When the telephone is ringing, press OFF/CLEAR or MUTE/REMOVE to temporarily silence the ringer without

disconnecting the call. The next call rings normally.

Call waiting

If you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call.

Press /FLASH to answer the new incoming call. Press /FLASH again

•

to return to the original call.

Find handset

Use this feature to page all system handsets.

Press FIND HANDSET on the telephone base. All idle

1. handsets ring and the screens show ** PAGING **.

To end paging, press /FLASH, , any dialing

2. keys (0-9, #, *), or press FIND HANDSET on the telephone base.

PHONE 0:00:00

MUTED

MUTE

RINGER MUTE

Telephone operation

Chain dialing

Use this feature while already dialing one phone number or while on a call to initiate a dialing sequence from numbers stored in the directory, stored in the call log, or from the most recent redial phone number. Chain dialing can be useful when accessing numbers other than phone numbers (such as bank account information or access codes).

To access a number in the directory while on a call:

Press MENU/SELECT twice to select >DIRECTORY.

1. Scroll to the desired entry by pressing or .

2. Press MENU/SELECT to dial the displayed number.

To access a number in the call log while on a call:

Press MENU/SELECT and then press to highlight >CALL LOG.

1. Press MENU/SELECT to select.

2. Scroll to the desired entry by pressing or .

3. Press MENU/SELECT to dial the displayed number.

To access the last number on the redial list while on a call:

Press REDIAL/PAUSE to dial. Press REDIAL/PAUSE again within two seconds to cancel the chain dialing.

Telephone operation

Multiple handset use

You can use up to two system handsets at a time on an outside call. If a handset is already on a call and you would like to join the call, press

/FLASH or on another handset to join the call.

To end the call, press OFF/CLEAR or place the handset in the telephone base or charger. The call will not be terminated until all handsets hang up.

You can buy additional expansion handsets (model CS6209) for this telephone base. You can register up to 12 handsets to the telephone base.

The first nine handsets that you register are named HANDSETS 1-9. Use the handset number to intercom and transfer calls. Although the names for handsets 10-12 appear in their displays as 10-12, when you intercom or transfer to one of them, you must use *0 for for HANDSET 12.

Intercom

You can have a conversation between two system handsets, so you can call someone in another room of your home.

Press INT on your handset when not in use.

1. If you have a two-handset system, your handset

• screen shows CALLING OTHER HANDSET.

If you have more than two handsets, your screen

• shows INTERCOM TO:. Use the dialing keys to select the other handset. Your screen shows CALLING HANDSET X.

The other handset rings and its screen shows either OTHER HANDSET IS CALLING or HANDSET X IS CALLING.

To answer the intercom call, press /FLASH, , INT,

or any dialing keys (0-9, #, *) on the other handset. Both handsets now show INTERCOM.

To end an intercom call, press INT, OFF/CLEAR, or place the handset back

in the telephone base or charger.

If the other handset does not answer the intercom call within 100 seconds, is in use, or is out of range, your originating handset screen shows UNABLE TO

CALL TRY AGAIN and returns to idle mode.

HANDSET 10

, *1 for HANDSET 11, and *2

CALLING

OTHER HANDSET

IS CALLING

INTERCOM

Answer an incoming call during an intercom call

If you receive an incoming outside call during an intercom call, there is an alert tone.

To answer the call, press /FLASH. The intercom call ends automatically.

•

To end the intercom call without answering the incoming call, press

•

OFF/CLEAR.

Telephone operation

Share an outside call

You can call another system handset to join an outside call. That call continues even if you hang up.

During a call, press INT. The other handset rings. The

1. outside call is put on hold.

If you have a two-handset system, your handset

• screen shows CALLING OTHER HANDSET. The other handset rings and its screen shows OTHER HANDSET IS CALLING.

If you have more than two handsets, your screen

• shows

TRANSFER TO:.

Use the dialing keys to select

the other handset. Your screen then shows CALLING HANDSET X. The other handset rings and its screen shows HANDSET X IS CALLING.

To answer the call on the other handset, press

/FLASH, , INT, or any dialing keys (0-9, #, *). The

outside call is still on hold and both handsets now show INTERCOM. You can now have a private conversation between the system handsets.

If you want to cancel an intercom call and reconnect to the outside call before the other handset answers, press handset.

If the other handset does not answer the intercom call within 100 seconds, is in use, or is out of range, your originating handset screen shows UNABLE TO CALL TRY AGAIN and reconnects to the outside call automatically.

From this intercom call, you have the following options:

You can let the other handset join you on the outside call in a three-way

•

/FLASH, or INT on your originating

conversation. Press and hold INT on your originating handset.

You can transfer the call. Press OFF/CLEAR, or place your handset

• back in the telephone base or charger. Your screen shows CALL TRANSFERED. The other handset is automatically connected to the outside call.

You can alternate between the outside call (OUTSIDE CALL appears

• on the screen) and the intercom call (INTERCOM appears on the screen). Press INT repeatedly on your originating handset.

The other person can leave the intercom call by pressing OFF/CLEAR,

• or placing the other handset back in the telephone base or charger. The outside call continues with the original system handset.

TRANSFER TO:

CALLING

HANDSET X

IS CALLING

INTERCOM

Telephone operation

Directory

The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name.

When there are no records in the directory, the screen

•

shows DIRECTORY EMPTY. When the directory is full and you try to save an entry, the

•

screen shows LIST FULL. If you try to save a number already stored in the directory,

•

the screen shows ALREADY SAVED. If the telephone number in the directory exceeds 15 digits,

•

appears in front of the telephone number. Press * to

move towards the end of the telephone number or press # to move towards the beginning of the telephone number.

Only one handset can review the directory at a time.

• If a handset tries to enter the directory while another handset is already in it, NOT AVAILABLE AT THIS TIME appears.

DIRECTORY EMPTY

LIST FULL

ALREADY SAVED

ELIZABETH JONES <* 180012345678

Director y entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the directory on all handsets.

ELIZABETH JONES <* 800123456 #>

ELIZABETH JONES 123456789012 #>

Telephone operation

Store a directory entry

Use the following steps to store an entry in the directory.

Press MENU/SELECT when the handset is not in use.

1. Press or to select >DIRECTORY and then press

2. MENU/SELECT.

Press or to select >STORE, then press

3. MENU/SELECT. The screen shows ENTER NUMBER.

Use the dialing keys to enter the number.

Press MUTE/REMOVE to backspace and erase

• a digit.

Press and hold MUTE/REMOVE to erase the

• entire entry.

Press to move the cursor to the left or to

• the right.

Press and hold REDIAL/PAUSE to insert a

• dialing pause (p appears).

- OR-

Copy a number from the redial list by pressing REDIAL/PAUSE and then , or REDIAL/PAUSE to select a number. Press MENU/SELECT to copy the number.

Press MENU/SELECT to move to the name. The screen shows

5. ENTER NAME.

Use the dialing keys (see page 20) to enter the name using the method

6. explained in step 4 above. Press # to insert a space.

Press MENU/SELECT to conrm.

>DIRECTORY CALL LOG

>STORE REVIEW

ENTER NUMBER

ENTER NAME _

Telephone operation

Character chart

Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order:

Number key

1 1 #

2 A B C 2 a b c

3 D E F 3 d e f

4 G H I 4 g h i

5 J K L 5 j k l

6 M N O 6 m n o

7 P Q R S 7 p q r s

8 T U V 8 t u v

9 W X Y Z 9 w x y z

0 0

# space

1 2 3 4 5 6 7 8 9

Characters by number of key presses

, - . &

? ! / ( ) @

When entering a name in the directory, the rst letter of each word is

automatically capitalized.

Telephone operation

Search the directory

Entries are sorted alphabetically. To search the directory:

Press when the handset is not in use.

-OR-

Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.

Press or to browse.

Alphabetical search

To start an alphabetical search:

Press when the handset is not in use.

-OR-

Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.

Use the dialing keys to enter the letters associated with the name. For

2. example, if you have name entries Jenny, Kristen and Linda in your directory, press 5 (JKL) once to nd Jenny, twice to nd Kristen, or three times to

nd Linda. If there is no name entry matching your search, the next closest

match in alphabetical order appears. If necessary, use or to browse.

Dial a directory entry

Press when the handset is not in use.

-OR-

Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.

Press or , or use the alphabetical search to browse.

2. Press /FLASH or .

>REVIEW STORE

VTECH 800-595-9511

Telephone operation

Edit a directory entry

Use the following steps to edit an entry in the directory.

Press when the handset is not in use.

-OR-

Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.

Press or , or use the alphabetical search to browse (see page 21).

Press MENU/SELECT to select an entry. The screen

shows EDIT NUMBER. Use the dialing keys to edit the number.

Press MUTE/REMOVE to backspace and erase a

• digit.

Press and hold MUTE/REMOVE to erase the entire entry.

• Press to move the cursor to the left or to the right.

• Press and hold REDIAL/PAUSE to insert a dialing pause (p appears).

• Copy a number from the redial list by pressing REDIAL/PAUSE and then

•

, or REDIAL/PAUSE to select a number. Press MENU/SELECT to

copy the number.

Press MENU/SELECT to move to the name. The screen

shows EDIT NAME. Use the dialing keys (see page 20) to edit the name

6. using the method explained in step 4 above. Press

# to

insert a space. Press MENU/SELECT to save.

Delete from the directory

Press when the handset is not in use.

-OR-

Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.

Press or , or use the alphabetical search to browse.

2. Press MUTE/REMOVE to remove the selected entry.

EDIT NUMBER

EDIT NAME VTECH_

595-9511_

Telephone operation

About caller ID

You can use this telephone with regular caller ID service or combined caller ID with call waiting. You can use the telephone’s other features without subscribing to caller ID services. There may be fees for caller ID services and these services may not be available in all areas.

Depending on your service, you may see the caller’s number or the caller’s name and number. The time and date are sent by your telephone service provider along with the call information.

This product can provide caller ID information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment.

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.

It may be necessary to change your telephone service to use caller ID with call waiting features.

Contact your telephone service provider if:

• You have both caller ID and call waiting, but as separate services (you may need combined service).

• You have only caller ID service, or only call waiting service.

• You do not subscribe to any caller ID or call waiting services, but wish to order them.

Telephone operation

Call log

If you subscribe to caller ID service, information about each caller appears

after the rst or second ring. If you answer a call before the caller information

appears on the screen, it will not be saved in the call log.

The call log stores up to 50 entries. Each entry has up to 24 digits for the

•

phone number and 15 characters for the name. If the phone number has more than 15 but fewer than 24 digits, only the last 15 digits appear. If the

name has more than 15 characters, only the rst 15 characters are shown

and saved in the call log. You can review, redial, and copy an entry into the directory.

•

Entries appear in reverse chronological order.

•

When the call log is full, the oldest entry is deleted to

•

make room for new incoming call information.

XX MISSED CALL(S) shows when there are new call log

•

entries (including missed and unreviewed calls).

CALL LOG EMPTY shows when there are no records in

•

the call log. Only one handset can review the call log at a time. If a

•

handset tries to enter the call log while another handset is already in it, NOT AVAILABLE AT THIS TIME appears.

The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers.

For call log entries with numbers between 16 and 23 digits, in order to view the entire number, you must save the entry to the director y (see page 26).

If the phone number has more than 24 digits, it is not saved or shown in the call log.

HANDSET X

XX MISSED CALLS

CALL LOG EMPTY

Telephone operation

Missed calls indicator

When there are unreviewed calls in the call log, the handset shows XX MISSED CALL(S).

Each time you review a call log entry marked NEW, the number of missed calls decreases by one.

When you have reviewed all the missed calls, the missed calls indicator no longer shows.

If you do not want to review the missed calls one by one, press and hold OFF/CLEAR to erase the missed calls indicator. All the entries are then considered old and kept in the call log.

Review the call log

Press CID when the handset is not in use.

1. Press or to browse through the call log.

-OR-

Press MENU/SELECT when the handset is not in use.

1. Press or to select >CALL LOG, then press

2. MENU/SELECT.

Press or to select >REVIEW, then press

3. MENU/SELECT.

Press or to browse through the call log.

The name (if available), telephone number, date and time of all incoming

• calls are shown on the screen.

You hear a double beep when the list reaches the beginning or end of the

• call log.

HANDSET X

XX MISSED CALLS

800-595-9511

NEW

3:45

800-595-9511

3:45

>CALL LOG RINGER VOLUME

VTECH

1/02

Telephone operation

Make a call log entry ready to dial

Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log and store to the directory.

While reviewing the call log, press # repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.

Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

When the number is shown in the correct format for dialing, press /FLASH or to call the number.

Dial a call log entry

When in the call log, press or to browse.

Press /FLASH or to dial the entry.

Save a call log entry to the directory

When in the call log, press or to browse.

Press MENU/SELECT to select an entry. The screen

displays EDIT NUMBER. Use the dialing keys to edit the number.

Press MUTE/REMOVE to backspace and erase a digit.

•

Press and hold MUTE/REMOVE to erase the entire entry.

• Press to move the cursor to the left or to the right.

• Press and hold REDIAL/PAUSE to insert a dialing pause (p appears).

• Copy a number from the redial list by pressing REDIAL/PAUSE and then

•

, or REDIAL/PAUSE to select a number. Press MENU/SELECT to

copy the number.

Press MENU/SELECT to move to the name. The screen

displays EDIT NAME.

Use the dialing keys (see page 20) to edit the name

• using the same method as explained in step 3 above. Press # to insert a space.

Press MENU/SELECT to save.

5. If the entry is already saved in the directory, the handset shows

• ALREADY SAVED.

If there is no caller ID information, the handset shows UNABLE TO SAVE.

•

800-595-9511

1-800-595-9511

595-9511

1-595-9511

595-9511

1-595-9511

800-595-9511

1-800-595-9511

EDIT NUMBER

595-9511_

EDIT NAME VTECH_

Telephone operation

Delete from the call log

To delete one entry:

When in the call log, press or to browse.

Press MUTE/REMOVE to delete the selected entry.

To delete all entries:

Press MENU/SELECT when the handset is not in use.

1. Press or to select >CALL LOG, then press

2. MENU/SELECT.

Press or to select >DEL ALL CALLS, then press

3. MENU/SELECT.

The screen shows DELETE ALL CALLS? Press

MENU/SELECT to confirm.

Call log display screen messages

Displays When

PRIVATE NAME

PRIVATE NUMBER

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

LONG DISTANCE

L (before the caller’s number)

The caller is blocking the name.

The caller is blocking the telephone number.

The caller is blocking the name and number.

This caller’s name is unavailable.

This caller’s number is unavailable.

No information is available about this caller.

It is a long distance call.

DELETE ALL

CALLS?

Telephone operation

Redial list

The telephone stores the ve most recently dialed

numbers.

When there are already ve entries, the oldest entry is

• deleted to make room for the new entry.

Entries are shown in reverse chronological order.

• Press REDIAL/PAUSE to browse the redial list.

•

Dial a redial entry

Press REDIAL/PAUSE, then , or REDIAL/PAUSE to browse. You hear

a double beep when it reaches the beginning or end of the redial list. Press /FLASH or to dial the number.

Delete from redial

Press REDIAL/PAUSE, then , or REDIAL/PAUSE to browse.

Press MUTE/REMOVE to delete the selected entry.

Answering system operation

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

NEW VOICEMAIL and appear on the handset and the VOICEMAIL

•

light on the telephone base ashes

indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

If the message window on the telephone base ashes and shows on the

• handset, your digital answering system has new messages for you. To listen to the messages, press /PLAY/STOP to listen to messages (page 31).

Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

You can use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers. To learn how to program your voicemail settings, contact your telephone service provider.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings; in this case, allow six seconds per ring when determining the appropriate setting.

, your telephone service provider is

Message capacity

The answering system can record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

Answering system operation

Turn the answering system on or off

The answering system must be turned on to answer and record messages. When the answering system is turned on, the ANS ON/OFF light on the

telephone base will be on and ANS ON will display on the handset.

To turn on or off with the telephone base:

Press ANS ON/OFF to turn the answering system on or

• off. If the answering system is turned on, it announces,

“Calls will be answered.”

turned off, it announces,

To turn on or off with a handset:

Press MENU/SELECT to show the menu when the

handset is not in use. Press MENU/SELECT to select >ANS. SYSTEM.

Press or to select >ANS SYS SETUP, then press MENU/SELECT.

Press MENU/SELECT to select >ANSWER ON/OFF.

Press or to choose ON or OFF, then press MENU/SELECT.

Call screening

You can listen at the telephone base to a caller leaving a message. If you want to turn off the call screening feature, set the telephone base volume to zero. Remember to raise the volume in order to hear your messages during playback.

Call intercept

If you want to talk to the person whose message is being recorded, press

/FLASH on the handset.

If the answering system is

“Calls will not be answered.”

Telephone base ringer volume

Press VOL or VOL on the telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.”

See page 8 to set the handset ringer volume.

Answering system operation

New message indication

The message window on the telephone base ashes and shows on the handset when there are new answering system messages.

If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are unreviewed messages.

Message playback

If you have new messages, the telephone plays only the new messages (oldest

rst). If there are no new messages, the telephone plays back all messages (oldest rst).

When playback begins, you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces,

To play messages with the telephone base:

Press /PLAY/STOP to listen to messages.

Options during playback:

•

• twice to listen to the previous message.

• the next message.

•

To play messages with a handset:

Press MENU/SELECT to show the menu when the handset is not in use.

Press MENU/SELECT to select >ANS. SYSTEM.

Press MENU/SELECT to select >PLAY MSGS.

Options during playback:

•

• the previous message.

• message.

•

“End of messages.”

Press VOL to adjust the speaker volume. Press /SKIP to skip to the next message. Press /REPEAT to repeat the message currently playing. Press /REPEAT

Press X/DELETE to delete the current message. The system advances to

Press /PLAY/STOP to stop.

Press VOL to adjust the speaker volume. Press 6 to skip to the next message. Press 4 to repeat the message currently playing. Press 4 twice to listen to

Press 3 to delete the current message. The system advances to the next

Press 5 to stop.

If the answering system has less than ve minutes of recording time left, the

remaining time is announced. If F and number of messages are ashing in the message window, the

memory is full. Delete some messages to make room for more. You can only delete old messages, which are messages you have played.

Answering system operation

Delete all messages

To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces,

“To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “All

old messages deleted.”

To delete all messages with a handset:

Press MENU/SELECT to show the menu when the handset is not in use.

Press MENU/SELECT to select >ANS. SYSTEM.

Press or to select >DEL ALL OLD, then press MENU/SELECT.

The handset shows

conrm your selection.

Record and play memos

Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them in the same way as incoming messages.

Record a memo

Press MENU/SELECT to show the menu when the handset is not in use.

Press MENU/SELECT to select >ANS. SYSTEM.

Press or to select >RECORD MEMO, then press MENU/SELECT.

The handset announces,

done.”

After the tone, speak towards the microphone of the handset.

Press 5 when nished recording. The handset announces,

“Memory is full,” is announced if you record a memo when the memory is full. Each memo can be up to four minutes in length. Memos shorter than one second are not recorded.

DELETE ALL OLD MSGS?

“Record after the tone. Press 5 when you are

Press MENU/SELECT to

“Recorded.”

Answering system operation

Message window displays

Window displays Descriptions 0 No messages. 1-99 Total number of old messages recorded. 0-99 (ashing) Total number of messages recorded.

1-99 & F (alternating) Memory is full with total number of messages recorded. 1-99 (ashing) Current message number during new message playback. 1-99 Current message number during old message playback. 1-8 Telephone base speaker volume level while adjusting.

-- Telephone is answering a call or being accessed remotely.

-- (ashing) Telephone is being initialized. 0-6 Telephone base ringer level while adjusting.

If the memor y is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.”

The telephone base may have lost and regained power. The clock needs to be set.

The answering system is being programmed.

Answering system operation

Remote access

A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19; see Remote code on page 11 to change it.

Dial your telephone number from any touch tone telephone.

When the system plays your announcement, enter the two-digit security

code. You can also enter one of the following remote commands.

Command Function

1 Play all messages.

2 Play only new messages.

3 Delete the current message (during playback).

33 Delete all messages.

4 Repeat the current message (during playback).

5 Stop.

*5 Hear a list of remote commands.

6 Skip to the next message (during playback).

*7 Record a new announcement.

8 End the call.

0 Turn the answering system on or off.

Hang up or press 8 to end the call.

If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.

Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.

When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.”

Appendix

Handset display screen messages

ALREADY SAVED

CALL LOG EMPTY

CALLING HANDSET X

(for models with three or more handsets)

CALLING OTHER HANDSET

(for models with two handsets)

CONNECTING...

CHARGING

DIRECTORY EMPTY

ENDED

HANDSET X IS CALLING

(for models with three or more handsets)

OTHER HANDSET IS CALLING

(for models with two handsets)

INCOMING CALL

INT REQUIRES TWO HANDSETS

INTERCOM

INTERCOM ENDED

LINE IN USE

LIST FULL

LOW BATTERY

MICROPHONE ON

MUTED

NEW VOICEMAIL

The telephone number entered is already stored in the directory.

There are no call log entries.

Calling another handset.

The cordless handset is searching for the telephone base.

The handset with low battery is recharging.

There are no directory entries.

You have just ended a call.

Another system handset is calling.

There is an incoming call.

Two handsets are required for an intercom call.

The handset is on an intercom call.

You have just ended an intercom call.

A system handset or another telephone on the same line is in use.

The directory is full.

The battery needs to be recharged. MUTE is turned off and the person on the

other end can hear you. You have turned off the handset

microphone. The other party cannot hear you but you can hear the other party.

There are new voicemail messages from your telephone service provider.

Appendix

Handset display screen messages

NO LINE

NO SIGNAL, CALL ENDED

NOT AVAILABLE AT THIS TIME

OUTSIDE CALL

**PAGING**

PHONE

PLACE IN CHARGER

RINGER MUTE

SAVED

SPEAKER

UNABLE TO CALL TRY AGAIN

UNABLE TO SAVE

XX MISSED CALLS

There is no telephone line connected.

Communication between handset and telephone base is lost during a call.

One handset is already viewing the call log or directory and another handset attempts to review it.

Connected to the external call during call transfer.

The cordless handset locator is activated.

The handset is on a call.

The battery is very low. Place the handset in the telephone base or charger for recharging.

The ringer is muted temporarily during an incoming call.

Your selection has been saved.

The handset speakerphone is in use.

You have attempted to make an intercom call, but the handset you are calling is in the directory, in the call log, out of range or on an outside call.

You are attempting to save a caller ID entry with no name or number.

There are unreviewed calls in your call log.

Appendix

Handset and telephone base indicators Handset lights

On when the handset speakerphone is in use.

CHARGE On when the handset is charging in the telephone

base or charger.

Telephone base lights

IN USE Flashes when there is an incoming call or another

telephone sharing the same line is in use. On when the handset is in use.

VOICEMAIL Flashes when you have new voicemail from your

ANS ON/OFF On when the answering system is on.

telephone service provider.

Handset icons

ANS ON Answering system is turned on.

MUTE Microphone is muted.

Handset ringer off.

New answering system messages.

1/3

NEW New call log entries.

NEW VOICEMAIL

SPEAKER

(Battery indicator)

Message number currently playing and total number of messages recorded.

New voicemail received from the telephone service provider.

Speakerphone is in use.

Cycles (low, medium, and full) when the handset battery is charging.

Flashes when the battery is low and needs charging. Solid when the battery is fully charged.

Appendix

Battery

It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:

Operation Operating time

While in handset use (talking*) Up to eight hours

While in speakerphone mode (talking*) Up to ve hours

While not in use (standby**) Up to six days

*Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use. The battery needs charging when:

A new batter y is installed in the handset.

• The handset beeps.

• A batter y is properly installed and the screen is blank.

•

LOW BATTERY or PLACE IN CHARGER shows on the handset screen.

•

CAUTION:

To reduce the risk of re or injur y, read and follow these instructions:

Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at

• www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Do not dispose of the bat tery(ies) in a re. Check with local waste management codes for special

• disposal instructions.

Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns

• or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

Exercise care in handling batteries in order not to create a short circuit with conductive materials.

•

Charge the battery(ies) provided with or identied for use with this product only in accordance

•

with the instructions and limitations specied in this manual.

Observe proper polarity orientation between the bat tery and metallic contacts.

•

To prevent re or shock hazard, do not expose this product to water or any type of moisture.

•

Appendix

Expand your telephone system

The handsets provided with your telephone system are already registered. Each handset is assigned a number that shows on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to 12 handsets.

Add and register a handset (optional)

You can add new handsets (CS6209, purchased separately) to your telephone system, but each handset must be registered with the telephone

base before use. When rst purchased, each expansion handset shows NOT REGISTERED.

To make registration easier, read all of the instructions on this page before you begin. If the handset screen does not show LOW BATTERY or

HANDSET X, you will need to charge the handset for at least ve minutes

before registering to the telephone base. To register a handset:

Place the unregistered handset in the telephone base or charger. If PRESS

FIND HS 4 SEC ON BASE does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again.

On the telephone base, press and hold FIND HANDSET for about four

seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset shows PLEASE WAIT... and it takes about 10 seconds to complete the registration. The handset shows HANDSET X REGISTERED (X represents the handset number assigned) and you hear a beep when the registration completes.

If the registration fails, the handset shows NOT REGISTERED. To reset the handset, remove the handset from the telephone base and place it back in. Try the registration process again.

You cannot register a handset if any other system handset is in use.

Appendix

Replace a handset

If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset.

To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets:

Press and hold FIND HANDSET on the telephone base for about 10

seconds (until the IN USE light on the telephone base turns on and starts to ash), then release FIND HANDSET.

Press and release FIND HANDSET again. You must press FIND HANDSET

while the IN USE light is still ashing. The IN USE light ashes for approximately seven seconds.

All system handsets show CONNECTING... The deregistration process

takes about 10 seconds to complete. All handsets show NOT REGISTERED when the deregistration completes.

If deregistration fails, you may need to reset the telephone and try again. To reset:

Pick up the registered handset and then press /FLASH.

Press OFF/CLEAR and place the handset back in the telephone base.

-OR-

Unplug the power from the telephone base, then plug it back in.

You cannot deregister a handset if any system handset is in use.

Appendix

Troubleshooting

If you have difculty with your telephone, please try the suggestions below.

For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.

My telephone does not work at all.

Make sure the battery is installed and charged correctly (page 3). For optimum daily

• performance, return the handset to the telephone base or charger after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a

• wall switch.

Make sure the telephone line cord is plugged rmly into the telephone base and the

• telephone wall jack.

Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,

• then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.

Charge the battery in the handset for up to 16 hours.

• If the batter y is completely depleted, it can take up to 10 minutes to charge the

• handset before PLACE IN CHARGER or LOW BATTERY appears on the screen (page 3).

Remove and reinsert the battery. If that still does not work, it may be necessary to

• purchase a new battery.

Disconnect the telephone base from the telephone wall jack and plug in a working

• telephone. If the other telephone does not work, the problem is probably in the wiring or the local service. Call your telephone service provider.

LOW BATTERY shows on screen.

Place the handset in the telephone base or charger for recharging.

• Remove and reinstall the battery and use it until fully depleted, then recharge the

• handset in the telephone base or charger for up to 16 hours.

If the above measures do not correct the problem, replace the battery.

•

The battery does not charge in the handset or the handset battery does not accept charge.

Make sure the handset is placed in the telephone base or charger correctly. The

• CHARGE light on the handset should be on.

Remove and reinstall the battery, then charge for up to 16 hours.

• If the handset is in the telephone base or charger but the CHARGE light on the

• handset is not on, refer to The CHARGE light is off in this section.

If the batter y is completely depleted, it can take up to 10 minutes to charge the

• handset before PLACE IN CHARGER or LOW BATTERY appears on the screen (page 3).

Purchase a new battery. Refer to the Battery section (page 38).

•

Appendix

Troubleshooting

The CHARGE light is off.

Clean the charging contacts on the handset and telephone base each month with a

• pencil eraser or a dry non-abrasive fabric.

Make sure the power adapter and telephone line cord are plugged in correctly

• and securely.

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to

• one minute for the handset and telephone base to reset.

There is no dial tone.

First, try all the above suggestions.

• Move the handset closer to the telephone base. It may be out of range.

• The telephone line cord may be malfunctioning. Install a new telephone line cord.

• Disconnect the telephone base from the telephone wall jack and connect a different

• telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your telephone service provider.

The telephone does not ring when there is an incoming call.

Make sure the handset ringer volume is not set to the lowest level (page 8) and the

• telephone base ringer volume is not set to zero (page 30).

Make sure the telephone line cord and power adapter are plugged in properly (page 2).

• The handset may be too far from the telephone base. Move it closer to the

• telephone base.

There may be too many extension phones on the telephone line to allow all of them to

• ring simultaneously. Unplug some of them.

If the other telephones in your home are having the same problem, the problem is

• in the wiring or local service. Contact your telephone service provider (charges may apply).

Other electronic products can cause interference to your cordless telephone. Install your

• telephone as far away as possible from electronic devices such as: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

Test a working telephone at the telephone wall jack. If another telephone has the

• same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).

The telephone line cord may be malfunctioning. Install a new telephone line cord.

• Reinstall the battery and place the handset in the telephone base or charger.

• Wait for the handset to synchronize with the telephone base. Allow up to one minute

• for this to take place.

Appendix

Troubleshooting

I cannot dial out.

First, try all the above suggestions.

• Make sure there is a dial tone before dialing. It is normal if the handset takes a second

• or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.

If the other telephones in your home are having the same problem, the problem is

• in the wiring or local service. Contact your telephone service provider (charges may apply).

Eliminate any background noise. Mute the cordless handset before dialing, or dial from

• another room in your home with less background noise.

My handset beeps and is not performing normally.

Make sure the power cord is securely plugged into the telephone base. Plug the

• telephone base into a different working electrical outlet not controlled by a wall switch.

Move the handset closer to the telephone base. It may be out of range.

• Reset the telephone base by unplugging the electrical power to the base. Wait for 15

• seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.

Other electronic products can cause interference to your cordless telephone.

• Install your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.

The handset may be out of range. Move it closer to the telephone base.

• If you subscribe to high-speed Internet service (digital subscriber line - DSL) through

•

your telephone lines, you must install a DSL lter between the telephone line cord and the telephone wall jack. The lter prevents noise and caller ID problems caused

by DSL interference. Please contact your DSL service provider for more information

about DSL lters.

Appliances or other cordless telephones plugged into the same circuit as the

• telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

Other electronic products can cause interference to your cordless telephone. Install your

• telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

If your telephone is plugged in with a modem or a surge protector, plug the telephone

• (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.

Appendix

Troubleshooting

The location of your telephone base can impact the performance of your cordless

• phone. For better reception, install the telephone base in a centralized location within

your home or ofce, away from walls or other obstructions. In many environments,

elevating the telephone base improves overall performance. Disconnect the telephone base from the telephone wall jack and plug in a corded

• telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your telephone service provider (charges may apply).

If the other telephones in your home are having the same problem, the problem is

• in the wiring or local service. Contact your telephone service provider (charges may apply).

I hear other calls when using the telephone.

Disconnect the telephone base from the telephone wall jack. Plug in a different

• telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your telephone service provider.

I hear noise on the cordless handset and the keys do not work.

Make sure the telephone line cord is plugged in securely.

•

My caller ID features are not working properly.

Caller ID is a subscription service. You must subscribe to this service from your

• telephone service provider for this feature to work on your telephone.

The caller may not be calling from an area which supports caller ID.

• Both your and the caller’s telephone service providers must use equipment

• compatible with the caller ID service.

The caller ID information shows after the rst or second ring.

• If you subscribe to high-speed Internet service (digital subscriber line - DSL)

•

through your telephone lines, you must install a DSL lter between the telephone line cord and the telephone wall jack. The lter prevents noise and caller ID problems

caused by DSL interference. Contact your DSL ser vice provider for more information

about DSL lters.

The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.

Make sure you subscribe to caller ID with call waiting features provided by your

• telephone service provider.

The caller may not be calling from an area which supports caller ID.

• Both your and the caller’s telephone service providers must use equipment

• compatible with caller ID service.

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through

•

your telephone lines, you must install a DSL lter between the telephone line cord and the telephone wall jack. The lter prevents noise and caller ID problems caused

by DSL interference. Please contact your DSL service provider for more information

about DSL lters.

Appendix

Troubleshooting

Caller ID entries do not match the numbers I need to dial.

Caller ID service delivers 10 digits (the area code plus the seven-digit number). If

• you need to dial something other 10 digits, see page 26 for instructions on changing the number.

If you dial seven digits for local calls you may want to use the Home area code feature

• (page 10).

CONNECTING... shows in the handset screen.

The handset may be out of range. Move it closer to the telephone base.

• Make sure the power cord is securely plugged into the telephone base. Use a working

• electrical outlet not controlled by a wall switch.

Reset your telephone by unplugging the power adapter from the telephone base.

• Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and re-install the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.

Other electronic products may prevent your handset and telephone base from

• communicating with each other. Install your telephone base as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

NEW VOICEMAIL and appear on the handset and the VOICEMAIL

light on the telephone base ashes

Your telephone has voicemail indication that is separate from the built-in answering

• system. If

telephone base ashes

service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.

NEW VOICEMAIL and

, your telephone has received a signal from your telephone

and I don’t know why.

icon

and the VOICEMAIL light on the

I cannot retrieve voicemail messages.

Your telephone has both a built-in answering system and voicemail indication. They

• are independent features and each alerts you to new messages differently If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.

(page 29).

The messages on the answering system are very difcult to hear.

Press VOL on the telephone base or handset to increase the speaker volume.on the telephone base or handset to increase the speaker volume.

•

Appendix

Troubleshooting

The answering system does not answer after the correct number of rings.

Make sure the answering system is on. When the answering system is on, the

•

ANS ON/OFF light on the telephone base should be lit and ANS ON should show on the handset.

If toll saver is selected, the number of rings changes to two when there are new

• messages waiting (page 11).

If the memor y is full or if the answering system is off, the answering system answers

• after 10 rings.

In some cases, the answering system is affected by the ringing system used by your

• telephone service provider.

If you subscribe to voicemail service, change the number of rings so that your

• answering system answers before your voicemail answers (page 29). To determine how many rings will activate your voicemail, please contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the

• fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with the answering system.

The outgoing announcement is not clear.

When recording the announcement, make sure you speak in a normal tone of voice

• towards the microphone of the handset.

Make sure there is no background noise when recording.

•

The answering system does not record messages.

Make sure the answering system is on.

• If the answering machine memory is full, it does not record new messages until some

• old messages are deleted.

If you subscribe to voicemail service, change the number of rings so that your

• answering system answers before your voicemail answers (page 29). To determine how many rings will activate your voicemail, please contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the

• fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with the answering system.

The messages on the answering system are incomplete.

If a caller leaves a very long message, part of it may be lost when the answering

• system disconnects the call after four minutes.

If the memor y on the answering system becomes full during a message, the

• answering system stops recording and disconnects the call.

If the caller’s voice is very soft, the answering system may stop recording and

• disconnect the call.

Appendix

Troubleshooting

The answering system does not respond to remote commands.

Make sure your remote code is correct (page 11).

• Make sure you are calling from a touch-tone telephone. When dialing a number, there

• should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code when your

• announcement is playing. Wait until the announcement is over before entering the code.

There may be inter ference on the telephone line you are using. Press the dial pad keys

•

rmly when dialing.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

Make sure your computer is powered on.

• Make sure your Internet connection is working properly.

• Make sure that the software is installed and running for your nontraditional

• telephone service.

Make sure to plug your USB telephone adapter into a dedicated USB port on your

• computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have enough power. In

• these instances, try using a USB hub with its own external power supply.

If you are using a rewall, it may prevent access to your nontraditional telephone

• service. Contact your service provider for more information.

Common cures for electronic equipment.

If the telephone is not responding normally, put the cordless handset in the telephone

• base. If it does not respond, tr y the following (in the order listed):

Disconnect the power to the telephone base.

• Disconnect the battery on the cordless handset.

• Wait a few minutes before connecting power to the telephone base.

• Reinstall the battery and place the cordless handset in the telephone base or charger.

• Wait for the cordless handset to synchronize with the telephone base. Allow up to one

• minute for this to take place.

Appendix

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to

reduce the risk of re, electric shock and injury, including the following:

Read and understand all instructions.

1. Follow all warnings and instructions marked on the product.

2. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.

3. Use a damp cloth for cleaning.

Do not use this product near water.

4. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

5. Slots and openings in the back or bottom of the telephone base and handset are provided for

6. ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft sur face such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

This product should be operated only from the type of power source indicated on the marking

label. If you are not sure of the type of power supply in your home or ofce, consult your dealer

or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may

8. be walked on.

Never push objects of any kind into this product through the slots in the telephone base or

9. handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized

10.

service facilit y. Opening or removing parts of the telephone base or handset other than specied

access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

Do not overload wall outlets and extension cords.

11. Unplug this product from the wall outlet and refer servicing to an authorized service facility under

12. the following conditions:

When the power supply cord or plug is damaged or frayed.

If liquid has been spilled onto the product.

If the product has been exposed to rain or water.

If the product does not operate normally by following the operating instructions. Adjust only

those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires ex tensive work by an authorized technician to restore the product to normal operation.

If the product has been dropped and the telephone base and/or handset has been damaged.

If the product exhibits a distinct change in performance.

F. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk

13. of electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak.

14. Only put the handset of your telephone next to your ear when it is in normal talk mode.

15.

The power adapters are intended to be correctly oriented in a vertical or oor mount position.

16. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an underthe-table/cabinet outlet.

SAVE THESE INSTRUCTIONS

Appendix

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the

layout of your home or ofce.

When the handset is out of range, the handset displays CONNECTING... If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not

connect well when you press /FLASH. Move closer to the telephone base, then press /FLASH to answer the call.

If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a sof t cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.

Appendix

About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations.

•

Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical power: The telephone base of this cordless telephone must be connected to a working

•

electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted.

Potential TV interference: Some cordless telephones operate at frequencies that may cause

•

interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.

Rechargeable batteries: Exercise care in handling batteries in order not to create a shor t

•

circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the batter y and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.

•

Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC® seal

The RBRC® seal on the nickel-metal hydride battery indicates that V Tech Communications, Inc. is voluntarily participating in an industr y program to collec t and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC® program provides a convenient alternative to placing used nickelmetal hydride batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC batter y at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800 -8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. V Tech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

makes it easy for you to drop off the spent

Appendix

Warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

1. Product that has been subjected to misuse, accident, shipping or other physical damage,

improper installation, abnormal operation or handling, neglect, inundation, re, water or other

liquid intrusion; or

2. Product that has been damaged due to repair, alteration or modication by anyone other than an

authorized service representative of VTech; or

3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or

4. Product to the extent that the problem is caused by use with non-VTech accessories; or

5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

7. Product returned without a valid proof of purchase (see item 2 below); or

8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

Appendix

Warranty

How do you get warranty service?

To obtain warrant y service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product ’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. V Tech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. V Tech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warrant y, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

Return the entire original package and contents including the Product to the VTech service

location along with a description of the malfunction or difculty; and

Include a “valid proof of purchase” (sales receipt) identif ying the Product purchased (Product

2. model) and the date of purchase or receipt; and

3. Provide your name, complete and correct mailing address, and telephone number.

Other Limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the

Product. There are no other express warranties. No one is authorized to make modications to this limited warranty and you should not rely on any such modication.

State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have

other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwritten warranty that the Product is t for ordinary use) are limited to one

year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall V Tech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not

limited to lost prots or revenue, inability to use the Product or other associated equipment, the cost

of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

Appendix

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

• connected. Consult the dealer or an experienced radio/TV technician for help.

•

Changes or modications to this equipment not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including inter ference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian ICES-003.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded

as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is

0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information,

please contact your telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone

service provider or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

Appendix

FCC, ACTA and IC regulations

If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify

you before interrupting service. If advance notice is not practical, you will be notied as soon as

possible. You will be given the opportunity to correct the problem and the telephone service provider

is required to inform you of your right to le a complaint with the FCC. Your telephone service provider

may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers

(e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briey explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.

The term ‘’IC:‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of

the RENs of all the devices does not exceed ve.

This product meets the applicable Industry Canada technical specications.

Appendix

Technical specications

Frequency control Crystal controlled PLL synthesizer

Transmit frequency

Channels 5

Nominal effective range

Size Handset: 6.35 X 1.87 X 1.24 in (161.50 X 47.50 X 31.50 mm)

Weight Handset: 4.54oz (128.60g) (including battery)

Power requirements

Memory Handset directory: 50 memory locations;

Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz

Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

Telephone base: 5.38 X 4.70 X 3.28 in (137.00 X 119.50 X 83.50 mm) Charger: 3.70 X 3.60 X 1.91 in (94.00 X 81.50 X 48.50 mm)

Telephone base: 7.17oz (203.20g) Charger: 2.43oz (69.00g)

Handset: 2.4V 400mAh Ni-MH battery Telephone base: 6V DC @ 400mA Charger: 6V AC @ 300mA

up to 30 digits and 15 characters Handset call log: 50 memory locations; up to 24 digits and 15 characters

Index

Add a handset 39 Announcement 12 Answer a call 13 Answering system 29

Battery 3, 38

Caller ID 23 Call intercept 30 Call log 24 Call log display screen messages 27 Call screening 30 Call waiting 14 Chain dialing 15 Character chart 20 Charging 3 Clear voice mail 10

Date and time 9 Delete answering system messages 32 Delete from redial 28 Delete from the call log 27 Delete from the directory 22 Dial a call log entry 26 Dial a directory entry 21 Dial a redial entry 28 Dialing pause 19, 22, 26 Director y 18 DSL lter 2

Edit a directory entry 22 End a call 13 Expand your telephone system 39

Find handset 14

Handset display screen messages 35 Handset icons 37

Handset lights 37 Home area code 10

Important safety instructions 48 Intercom 16

Key tone 8

Language 9

Maintenance 49 Make a call 13 Make a call log entry ready to dial 26 Message alert tone 11 Message capacity 29 Message playback 31 Message window displays 33 Missed calls indicator 25 Mute 14

New message indication 31 Number of rings 11

Operating range 49

Parts checklist 1 Play your announcement 12

RBRC® seal 50 Record and play memos 32 Record announcement 12 Redial list 28 Register a handset 39 Remote access 34 Remote code 11 Review the call log 25 Ringer mute 14

Index

Ringer tone 8 Ringer volume 8

Save a call log entry to the directory 26 Search the directory 21 Share an outside call 17 Speakerphone 13 Store a directory entry 19 Store from redial 19

Technical specications 55 Telephone base installation 2 Telephone base lights 37 Troubleshooting 41

Volume 8, 13

Wall mounting 4 Wall mount installation 4 Warranty 51, 52

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008

Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5

Printed in China.

91-002160-060-100

VTech CS6228-3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual