on purchasing your new VTech product. Before using this telephone, please
read Important safety instructions on page 31of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this
manual thoroughly to ensure proper installation and operation of this
innovative and feature rich VTech product. For support, shopping, and
everything new at VTech, visit our website at www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
efciency guidelines.
Telephones identied with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of
the Telecommunications Industry Association. Used under license.
Index ..........................................38
ii
Getting started
CANCEL
Parts checklist
Your telephone contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
Telephone
line cord
Handset
Battery
compartment cover
Telephone base
Battery
User’s manual
Telephone base
power adapter
User’s manual
To purchase a replacement battery or power adapter, visit our website
at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
1
2
Getting started
Telephone base installation
Install the telephone base as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a DSL lter between the
telephone line cord and telephone wall jack. The lter prevents noise and
caller ID problems caused by DSL interference. Contact your DSL service
provider for more information about DSL lters.
Telephone
wall jack
DSL lter (not included) is
required if you have DSL
high-speed Internet service
Telephone
line cord
Use only the power adapter supplied with this product. To order a
•
replacement, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
The power adapter is intended to be correctly oriented in a ver tical or
•
oor mount position. The prongs are not designed to hold the plug in
place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Telephone base
Electrical outlet
(not controlled
by a wall switch)
Telephone base
power adapter
Wall mounting
Your telephone comes ready for tabletop use. If you prefer to mount your
telephone on the wall (optional), it is designed to mount on a standard
telephone wall plate.
You can mount the telephone base on the wall by positioning the
top hole at the back of the telephone
base against the top mounting
stud [A]. Then slide the telephone
base down on the mounting
studs [A] and [B] until it locks
into place.
Mounting
studs
[A]
[B]
Telephone base
3
Getting started
CANCEL
Battery installation
After you install the handset battery, the handset will prompt you to set the
date and time. The handset will also prompt you to set the date and time
after a power failure. For instructions, see Set date and time on page 9. To
skip, press OFF/CANCEL.
Install the battery as shown below.
1.
Plug the battery connector securely into the socket inside the handset
battery compartment.
2.
Place the battery with the label THIS SIDE UP facing up and the wires
inside the battery compartment.
3.
Align the cover at against the battery compartment, then slide it
towards the center of the handset until it clicks into place.
4.
Charge the handset by placing it in the telephone base. The
CHARGE light remains on whenever the handset is charging in the
telephone base.
1
3
If the handset will not be used for a long period of time, disconnect and
•
remove the battery to prevent any possible leakage.
To purchase a replacement battery, visit our website at
•
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
4
CHARGE
light
2
4
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery
status (see the table below). If necessary, place the handset in the
telephone base to charge the battery. For best performance, keep
the handset in the telephone base when not in use. The battery is fully
charged after 16 hours of continuous charging. See the table on page 25
for battery operating times.
If the screen is blank, you need to charge the handset without interruption
for at least 30 minutes to give the handset enough charge to use the
telephone for a short time. When the battery is low, the handset displays
Low battery along with a ashing icon. If you are on a call in low battery
mode, the handset beeps every 50 seconds.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicatorsBattery statusAction
The screen is blank,
or displays Place in charger and ashes.
The screen displays
Low battery and
ashes.
The screen displays
HANDSET 1 and
--:- - --/--.
If you place the handset in the telephone base without plugging in the battery,
the screen displays No battery.
Battery has very little or
no charge. The handset
cannot be used.
Battery has enough
charge to be used for a
short time.
Battery is charged.To keep the battery charged,
Charge without interruption
(at least 30 minutes).
Charge
without interruption
(about 30 minutes).
place it in the telephone
base when not in use.
Telephone base layout
IN USE light
On when the handset is in use.
Flashes quickly when there is an
incoming call.
Flashes when another telephone
sharing the same line is in use.
/FIND HANDSET
Press once and then release to page
the handset (page 12).
5
Getting started
CANCEL
Handset layout
CHARGE light
On when the handset is charging in the
telephone base (page 3).
CID/VOL-
Press to review the call log when the
telephone is not in use (page 20).
During a call, press to decrease the
listening volume. A double beep sounds
at the lowest setting (page 11).
Press to scroll down while in a menu, or
reviewing the directory, call log or redial list.
When entering numbers or names in
the directory, press to move the cursor
to the left.
/FLASH
Press to make or answer a call (page 11).
During a call, press to answer an
incoming call when you receive a call
waiting alert (page 11).
1
Press repeatedly to add or remove 1 in
front of the call log entry before dialing or
saving it to the directory.
Dialing keys
Press to enter numbers or characters.
TONE
Press to switch to tone dialing temporarily
during a call (page 12).
MUTE/DELETE
While on a call, press to mute the
microphone (page 11).
While using the dialing keys, press to
delete digits or characters.
While the handset is ringing, press to
silence the ringer temporarily (page 12).
When reviewing the directory, call log or
redial list, press to delete the displayed
entry (page 18, 22 or 14).
6
Getting started
CANCEL
Handset layout
MENU/SELECT
Press to show the menu.
While in a menu, press to select an item,
or save an entry or setting.
+
/VOL
Press to review the directory when the
telephone is not in use (page 16).
During a call, press to increase the
listening volume. A double beep sounds
at the highest setting (page 11).
Press to scroll up while in a menu, or
reviewing the directory, call log or
redial list.
When entering numbers or names in
the directory, press to move the cursor
to the right.
OFF/CANCEL
During a call, press to hang up.
While the handset is ringing, press to
silence the ringer temporarily (page 12).
While the telephone is not in use,
press and hold to erase the missed call
indicator (page 19).
While in a menu, press to return to the
previous menu.
While in a menu, press and hold to
return to idle mode.
While predialing, press to delete digits
(page 11).
#
Press repeatedly to show other dialing
options when reviewing a call log entry
(page 20).
REDIAL/PAUSE
Press repeatedly to review the redial list
(page 13).
While dialing or entering numbers into
the directory, press and hold to insert a
dialing pause (pages 11 and 15).
Telephone settings
Using the menu
To enter the handset menu:
Press MENU/SELECT when the telephone is not in use.
1.
Press CID or until the screen displays the desired feature menu.
2.
Press MENU/SELECT to enter that menu.
3.
To return to the previous menu, press OFF/CANCEL.
•
To return to idle mode, press and hold OFF/CANCEL.
•
Ringer volume
You can adjust the ringer volume or turn the ringer off.
Press MENU/SELECT when the handset is not in use.
1.
Press CID or until the screen displays
2.
Ringers, then pressress MENU/SELECT twice.
The screen displays Volume: with the current
3.
setting ashing. Press CID or to choose Off,
Low or High. A sample of each ringer volume playsA sample of each ringer volume plays
as you scroll through the choices.
Press MENU/SELECT to save your selection. You
4.
hear a conrmation tone.
If the ringer volume is set to Off, the idle screen displays Ringer off.
•
When the ringer volume is set to Off, the handset still rings when you
•
press /FIND HANDSET.
Ringer tone
You can change the handset ringer tone.
Press MENU/SELECT when the handset is not in use.
1.
Press CID or until the screen displays
2.
Ringers, then press MENU/SELECT.
Press CID or until the screen displays
3.
Ringer tone, then press MENU/SELECT.
The screen displays Tone: with the current setting
4.
ashing. Press CID or to choose 1, 2, 3, or 4.
A sample of each ringer tone plays as you scroll
through the choices.
Press MENU/SELECT to save your selection. You
5.
hear a conrmation tone.
If you turn off the ringer volume, you will not hear ringer
•
tone samples.
Ringers
Volume:High
Ringers
Ringertone
Tone:1
7
Telephone settings
LCD language
The LCD language is preset to English. You can select English, French or
Spanish to be used in all screen displays.
To change the setting:
Press MENU/SELECT when the handset is not in use.
1.
Press CID or until the screen displays
2.
Settings, then press MENU /SELECT twice.
Press CID or to choose English, Français or
3.
Español, then press MENU/SELECT to save your
setting. You hear a conrmation tone.
Clear voicemail
This telephone does not have a built-in answering system.
Voicemail is a feature available from most telephone service providers.
It may be included with your telephone service, or may be optional. Fees
may apply. If you subscribe to voicemail service offered by your telephone
service provider, New voicemail and appear on the handset when you
have new voicemail messages. Contact your telephone service provider
for more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on
the handset turn off automatically.
Use the clear voicemail feature when the telephone indicates there is new
voicemail but there is none. For example, when you have accessed your
voicemail while away from home. The clear voicemail feature only turns off
the indicators; it does not delete your voicemail messages. As long as you
have new voicemail messages, your telephone service provider continues
to send the signal that turns on the indicators.
To manually turn off these indicators:
Press MENU/SELECT when the handset is not in use.
1.
Press CID or until the screen displays
2.
Settings, then press MENU /SELECT.
Press CID or until the screen displays
3.
Clr voicemail, then press MENU/SELECT. The
screen displays Clear VM icon?
Press MENU/SELECT to conrm your selection. You
4.
hear a conrmation tone.
Your telephone service provider may alert you of new
messages with a broken (stutter) dial tone. Contact
your telephone service provider for details.
Settings
LCDlanguage
Settings
Clrvoicemail
ClearVMicon?
8
Telephone settings
Key tone
You can turn the key tone on or off.
Press MENU/SELECT when the handset is not in use.
1.
Press CID or until the screen displays
2.
Settings, then press MENU /SELECT.
Press CID or until the screen displays
3.
Key tone, then press MENU/SELECT.
Press CID or to choose On or Off, then press
4.
MENU /SELECT to conrm your selection. You hear a
conrmation tone.
Set date and time
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. You can also set the date and
time manually.
Press MENU/SELECT when the handset is not in use.
1.
Press CID or until the screen displays
2.
Settings, then press MENU /SELECT.
Press CID or until the screen displays
3.
Set date/time, then press MENU/SELECT.
When the month is ashing, press CID or until
4.
the screen displays the correct month and then press
MENU /SELECT; or, press the dialing keys (0-9) to
enter the current month (for example, if the month is
March, you must enter 03).
Repeat step 4 to set the correct date and year and
5.
then press MENU/SELECT to advance to set the time.
When the hour is ashing, press CID or until
6.
the screen displays the correct hour and then press
MENU /SELECT; or, press the dialing keys (0-9) to
enter the current hour (for example, if the time is
two o’clock, you must enter 02).
Repeat step 6 to set the correct minute.
7.
When AM or PM is ashing, press CID or to
8.
select AM or PM. Press MENU/SELECT to save your
settings. You hear a conrmation tone.
When there is a power failure or after battery replacement, the time needs
to be reset.
Settings
Keytone
On
Settings
Setdate/time
Date: 03/25/10
Time:02:35PM
9
Telephone settings
Home area code
If you dial local calls using only seven digits (area code not required), you
can program your home area code so that when you receive a call within
your local area, the telephone number is automatically stored in the call log
without the area code.
To change the setting:
Press MENU/SELECTwhen the handset is not in use.
1.
Press CID or until the screen displays
2.
Settings, then press MENU /SELECT.
Press CID or until the screen displays
3.
Home area code, then press MENU/SELECT. The
screen displays the currently stored home area code.
Use the dialing keys (0-9) to enter the desired home
4.
area code.
Press MUTE /DELETE to delete a digit.
•
Press and hold MUTE/DELETE to delete all digits.
•
Press MENU/SELECT to conrm. You hear a conrmation tone.
5.
If, in the future, your telephone service provider requires you to dial the
area code when making a local call, or, if you move to a location that
requires it, delete the home area code you have already programmed
following the steps above. After you have deleted the home area code,
__ _ appears.
Dial mode
If you have touch-tone service, the telephone is ready to use as soon
as the battery is charged. If you have pulse (rotary) service, you need to
change the dial mode to pulse dialing.
To change the setting:
Press MENU/SELECT when the handset is not in use.
1.
Press CID or until the screen displays Settings, then
2.
press MENU/SELECT.
Press CID or until the screen displays Dial mode, then
3.
press MENU/SELECT.
Press CID or to choose Tone or Pulse, then press MENU/SELECT
4.
to conrm your selection. You hear a conrmation tone.
Homeareacode
Homeareacode
___
Website
Use this feature to view the VTech website address.
Press MENU/SELECT when the handset is not in use.
1.
Press CID or until the screen displays Website, then press
2.
MENU /SELECT. The screen displays the VTech website address.
10
11
Telephone operation
CANCEL
CANCEL
CANCEL
CANCEL
CANCEL
CANCEL
Make a call
Press /FLASHand then use the dialing
•
keys (0-9) to dial the telephone number.
Predial a call
Enter the telephone number using the dialing
•
keys (0-9), then press /FLASHto dial.
The screen shows the elapsed time as you talk (in hours, minutes
•
and seconds).
When predialing (preview numbers before dialing), press MU TE/DELETE
•
or OFF/CANCEL to backspace and delete; press and hold REDIAL /PAUSE
to insert a dialing pause (a P appears).
If the handset is moved out of range while on a call, it will beep
•
three times.
Answer a call
Press /FLASH or any of the dialing keys (0-9, TONE or #).
•
End a call
Press OFF/CANCEL or put the handset to the telephone base.
•
Volume
During a call, press CID/VOL- or /VOL+ to
•
adjust the listening volume.
Mute
The mute function allows you to hear the other party
but the other party cannot hear you.
During a call, press MUTE/DELETE on the handset.
1.
The handset screen displays Muted until the mute
function is turned off.
Press MUTE/DELETE again to resume the
2.
conversation. The handset screen temporarily
displays Microphone on.
Call waiting
When you subscribe to call waiting service from your
telephone service provider, you hear an alert tone if
there is an incoming call while you are on another call.
Press /FLASH to put the current call on hold
•
and take the new call.
Press /FLASH at any time to switch back and
•
forth between calls.
Muted
10:15 PM
12/25
12
Telephone operation
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of the
handset without disconnecting the call. The next call rings normally at the
preset volume.
To silence the handset ringer:
Press OFF/CANCEL or MUTE/DELETEand
•
Ringer muted displays.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to tone
dialing temporarily during a call. This is useful if you need to send touchtone signals to access your telephone banking or long distance services.
During a call, press TONE .
1.
Use the dialing keys to enter the number. The telephone sends
2.
touch-tone signals.
The telephone automatically returns to pulse dialing mode after you end
3.
the call.
Find handset
Use this feature to nd the system handset.
To start paging:
Press /FIND HANDSET on the
1.
telephone base once and then release
when the telephone is not in use.
The system handset rings and
2.
Paging ** ashes on the screen for
**
60 seconds.
Ringer muted
10:15 PM
12/25
To end paging:
Press /FIND HANDSET on the telephone
•
base once and then release.
-OR-
Press /FLASH or any of the dialing keys (0-9, TONE or #) on the
•
handset to stop the paging tone.
Do not press and hold /FIND HANDSET for more than four seconds.
It may lead to handset deregistration. If Not registered displays on the
handset, refer to Troubleshooting on page 26 to register the handset to
the telephone base.
13
Telephone operation
CANCEL
CANCEL
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the
directory, call log or redial while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such
as bank account numbers or access codes) from the directory, call log or
redial list.
To access a number in the directory while on a call:
Press MENU/SELECT twice to enter the directory.
1.
Press CID or to scroll to the desired entry.
2.
Press MENU/SELECT to dial the displayed number.
3.
To access a number in the call log while on a call:
Press MENU/SELECT and then press CID or to select Call log.
1.
Press MENU/SELECT and then press CID or to scroll to the
2.
desired entry.
Press MENU/SELECT to dial the displayed number.
3.
To access a number in the redial list while on a call:
Press REDIAL/PAUSE.
1.
Press CID, or REDIAL /PAUSE repeatedly to browse to the
2.
desired entry.
Press MENU/SELECT to dial the displayed number.
3.
You cannot edit a directory entry while on a call. For more details about the
•
directory, see page 14.
You cannot copy a call log entry into the directory while on a call. For more
•
details about the call log, see page 19.
You cannot erase a redial entry while on a call. See below for more details
•
about the redial memory.
Press OFF/CANCEL to exit redial, directory or call log when you are on
•
a call.
Redial list
The telephone stores the ve most recently dialed numbers.
When there are already ve entries, the oldest entry is deleted to make
•
room for the new entry.
Entries are shown in reverse chronological order.
•
Review the redial list
Press REDIAL/PAUSE when the handset is not
1.
in use.
Press CID, or REDIAL /PAUSE repeatedly to
2.
browse the redial list.
14
Telephone operation
Dial a redial entry
Press REDIAL/PAUSE when the handset is not in use.
1.
Press CID, or REDIAL /PAUSE repeatedly until the desired
2.
entry displays.
Press /FLASHto dial.
3.
-OR-
Press /FLASH when the handset is not in use.
1.
Press REDIAL/PAUSE and then press CID, or REDIAL/PAUSE
2.
repeatedly until the desired entry displays.
Press MENU/SELECT to dial.
3.
Delete a redial entry
Press REDIAL/PAUSE when the handset is not in use.
1.
Press CID, or REDIAL /PAUSE repeatedly to browse to the
2.
desired entry.
Press MUTE /DELETE to delete the displayed number. You hear a
3.
conrmation tone.
Directory
The directory can store up to 30 entries. Each entry
may consist of a phone number up to 30 digits and a
name up to 15 characters.
When there are no records in the directory, the
•
screen displays Directory empty.
When the directory is full and you try to save an
•
entry, the screen displays Directory full.
If the telephone number in the directory exceeds
•
15 digits, a dash appears after the 14th digit and
the remaining digits are shown after two seconds
beginning with a dash.
Directory empty
Directory full
Elizabeth Jones
18001234567890-
Elizabeth Jones
-1234567890123-
Elizabeth Jones
-456
15
Telephone operation
Add a directory entry
Enter the number when the handset is not in use. Press MENU/SELECT,
1.
then go to step 3.
-OR-
Press MENU/SELECT three times when the handset is not in use.
2. When the screen displays Enter number:
Use the dialing keys to enter the number.
Press MUTE /DELETE to backspace and erase
•
a digit.
Press and hold MUTE/DELETE to erase the
•
entire entry.
Press CID or to move the cursor to the left
•
or right.
Press and hold REDIAL/PAUSE to insert a dialing
•
pause (a P appears).
-OR-
Copy a number from the redial list by pressing
REDIAL/PAUSE and then press CID, or
REDIAL/PAUSE repeatedly to select a number.
Press MENU/SELECT to copy the number.
Press MENU/SELECT to move to the name.
3.
The screen displays Enter name.
Use the dialing keys (see Character Chart on
4.
page 16) to enter the name.
Press MUTE/DELETE to backspace and erase
•
a character.
Press and hold MUTE/DELETE to erase the
•
entire entry.
Press CID or to move the cursor to the left
•
or right.
Press MENU/SELECT to conrm. The screen displays Saved and then
5.
you hear a conrmation tone.
Directory
Addcontact
Enternumber
Entername
Mike_
-
16
Telephone operation
Character chart
Use the dialing keys and the chart below to enter a name (up to 15
characters). Each press of a particular key causes the characters to be
displayed in the following order:
Numbe r
Key
11.-’()*#&/,
2ABCabc2
3DEFdef3
4GHIghi4
5JKLjkl5
6MNO m no6
7PQRSpqrs7
8TUVtuv8
9WXYZwxyz9
0sp ace0
TONE
#
1234567891011
When entering a name in the directory, the rst letter of each word is
automatically capitalized. Press the number key repeatedly until the desired
character appears.
Characte rs by numb er of k ey presses
Review the directory
Entries are sorted alphabetically.
To search the directory:
Press when the handset is not in use.
1.
Press CID or to browse.
2.
-OR-
Press MENU/SELECT twice when the handset is not
1.
in use.
Press CID or to select Review.
2.
Press MENU/SELECT and then press CID or
3.
to browse.
Review
Mike Smith
800-595-9511
17
Telephone operation
Alphabetical search
To start an alphabetical search:
Follow the steps in Review the directory on page 16 to enter
1.
the directory.
Use the dialing keys to enter the letters associated with the name. For
2.
example, if you have entries for Jenny, Jessie, Kristen and Laura in
your directory, press 5 (JKL) once to see Jenny (when Jenny displays,
press CID to see Jessie), twice to see Kristen, or three times to see
Laura. If there is no name entry matching your search, the next closest
match in alphabetical order appears. If necessary, press CID or
to browse.
Dial a directory entry
Search for the desired entry in the directory (see Review the directory
1.
on page 16 or Alphabetical search above).
When the desired entry appears, press /FLASH to dial.
2.
Edit a directory entry
Search for the desired entry in the directory (see Review the directory
1.
on page 16 or Alphabetical search above).
When the desired entry appears, press MENU/SELECT. The screen
2.
displays Edit number and the stored number.
If the number has more than 11 digits, the screen
•
only displays the stored number.
Use the dialing keys to edit the number.
3.
Press MUTE /DELETE to backspace and erase
•
a digit.
Press and hold MUTE/DELETE to erase the entire entry.
•
Press CID or to move the cursor to the left or right.
•
Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).
•
Press MENU/SELECT to move to the name.
4.
The screen displays Edit name and then the
stored name.
Use the dialing keys (see Character Chart on
5.
page 16) to edit the name.
Press MUTE/DELETE to backspace and erase
•
a character.
Press and hold MUTE/DELETE to erase the
•
entire entry.
Press CID or to move the cursor to the left
•
or right.
Press MENU/SELECT to conrm. The screen displays Saved and then
6.
you hear a conrmation tone.
Edit number
800-595-9511_
Edit name
Mike Smith_
18
Telephone operation
Delete a directory entry
Search for the desired entry in the directory (see
1.
Review the directory on page 16 or Alphabetical
search on page 17).
When the desired entry appears, press
2.
MUTE /DELETE. The screen displays
Delete Contact? and the number.
Press MENU/SELECT to conrm. The screen
3.
displays Deleting ... and then Contact deleted.
You hear a conrmation tone.
About caller ID
This product supports caller ID services provided by most telephone
service providers. Caller ID allows you to see the name, number, date and
time of calls. Some names and numbers may not show because they are
not available or blocked by the caller. The caller ID information shows after
the rst or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of
the caller before answering the telephone, even while on another call.
It may be necessary to change your telephone service to use this feature.
Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate services (you
•
may need to combine these services).
You have only caller ID service, or only call waiting service.
•
You do not subscribe to caller ID or call waiting services.
•
There are fees for caller ID services. In addition, services may not be
available in all areas.
This product can provide information only if both you and the caller are
in areas offering caller ID service and if both telephone service providers
use compatible equipment. The time and date are sent by your telephone
service provider along with the call information.
You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to either caller ID or combined
caller ID with call waiting service.
Mike Smith
800-595-9511
Delete contact?
800-595-9511
Deleting...
Contact deleted
19
Telephone operation
Call log
If you subscribe to caller ID service, information about each caller
appears after the rst or second ring. If you answer a call before the caller
information appears on the screen, it will not be saved in the call log.
The call log stores up to 30 entries. Each entry has up to 24 digits for the
•
phone number and 15 characters for the name. If the telephone number
has more that 15 digits, only the last 15 digits appear. If the name has
more than 15 characters, only the rst 15 characters are shown and
saved in the call log.
You can review, redial and copy an entry into the directory.
•
Entries appear in reverse chronological order.
•
When the call log is full, the oldest entry is deleted to make room for new
•
incoming call information.
XX missed calls displays when there are new call log entries that have
•
not been reviewed.
Call log empty displays when there are no records in the call log.
•
For call log entries with numbers between 16 and 24 digits, in order to view the
entire number, you must save the entry to the directory (see page 21).
Missed call indicator
When there are calls that have not been reviewed in the
call log, the handset displays XX missed calls.
Each time you review a call log entry marked NEW, the
number of missed calls decreases by one.
When you have reviewed all the missed calls, the
missed call indicator no longer displays.
If you do not want to review the missed calls one by
one, press and hold OFF/CANCELon the handset to
erase the missed call indicator. All the entries are then
considered old.
XX missed calls
10:15 PM
10:15 PM
12/25
Mike Smith
595-9511
12/25
NEW
20
Telephone operation
Memory match
When the incoming telephone number matches the last seven digits of a
telephone number in your directory, the screen displays the stored name of
the directory entry.
For example, if Linda Jones calls, her name appears as Linda if this is how
you entered it into your directory.
The number shown in the call log is in the format sent by the telephone
service provider. It usually delivers 10-digit telephone numbers (area code
plus phone number). If the last seven digits of the incoming telephone
number does not match a number in your directory, the name appears as it
is delivered by the telephone service provider.
Review the call log
Press CID when the handset is not in use.
1.
Press CID or to browse.
2.
-OR-
Press MENU/SELECT when the handset is not in use. Press CID or
1.
to select Call log.
Press MENU/SELECT twice and then press CID or to browse.
2.
You hear a double beep when you reach the beginning or end of the call log.
View dialing options
Although the call log entries received have 10 digits (the area code plus
the seven-digit number), in some areas, you may dial only the seven
digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven
digits. You can change the number of digits that you dial from or store to
the directory.
While reviewing the call log, press # (pound key)
repeatedly to show different dialing options for
local and long distance numbers before dialing
or saving the telephone number in
the directory.
Press 1 repeatedly if you need to add or
remove 1 in front of the telephone number
before dialing or saving it in the directory.
When the number is shown in the correct
format for dialing, press /FLASH on the
handset to call the number.
If you have programmed the home area code (see page 10), only the last
seven digits of the incoming phone numbers from that area code will be
displayed while reviewing the call log. Press # repeatedly to display all
possible dialing options.
When in the call log (see Review the call log on page 20), press CID
1.
or to browse to the desired entry.
Press /FLASHto call.
2.
Save a call log entry to the directory
When in the call log (see Review the call log on page 20), press CID
1.
or to browse.
When the desired entry appears, press
2.
MENU /SELECT. The screen displays Edit number
and the stored number.
Use the dialing keys to edit the number.
3.
Press MUTE /DELETE to backspace and erase a digit.
•
Press and hold MUTE/DELETE to erase the entire entry.
•
Press CID or to move the cursor to the left or right.
•
Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).
•
Press MENU/SELECT to move to the name.
4.
The screen displays Edit name and then the
stored name.
Use the dialing keys (see Character chart on
5.
page 16) to edit the name.
Press MUTE/DELETE to backspace and erase
•
a character.
Press and hold MUTE/DELETE to erase the
•
entire entry.
Press CID or to move the cursor to the left or right.
•
Press MENU/SELECT to conrm. The screen displays Saved and then
6.
you hear a conrmation tone.
I
f there is no caller ID information, the screen displays Unable to save and you
hear
a double beep.
Edit number
800-595-9511_
Edit name
Mike Smith_
22
Telephone operation
Delete the call log entries
Delete an entry:
When in the call log, press CID or to browse.
1.
Press MUTE /DELETE to delete the selected entry. The screen displays
2.
Deleting... and then you hear a conrmation tone.
Delete all entries:
Press MENU/SELECT when the handset is not in use. Press CID or
1.
to select Call log.
Press MENU/SELECT and then press CID or to select
2.
Del all calls.
Press MENU/SELECT and the screen displays
3.
Delete all?
PressMENU/SELECT to conrm. The screen displays
4.
Deleting... and then you hear a conrmation tone.
Call log display screen messages
DisplaysWhen
Delete all?
PRIVATE NAME
PRIVATE NUMBER
PRIVATE CALLER
UNKNOWN NAME
UNKNOWN NUMBER
UNKNOWN CALLER
LONG DISTANCE
-OR-
L (before the caller’s number)
The caller is blocking the name information.
The caller is blocking the telephone number
information.
The caller is blocking the name and number
information.
This caller’s name is unavailable.
This caller’s number is unavailable.
No call information is available about
this caller.
It is a long distance call.
23
Appendix
Display screen messages
Call log empty
Directory empty
Directory full
Ended X:XX:XX
Incoming call
Line in use
Low battery
Microphone on
Muted
New voicemail
No battery
No line
No signal
Not registered
Out of range or
no pwr at base
Phone X:XX:XX
Place in charger
Ringer muted
Ringer off
Saved
XX missed calls
** Paging **
There are no call log entries.
There are no directory entries.
The directory is full.
You have just ended a call.
There is an incoming call.
Another telephone on the same line is in use.
The battery needs to be recharged.
MUTE is turned off and the person on the other end can
hear you.
You have turned off the handset microphone. The other
party cannot hear you but you can hear the other party.
There are new voicemail message(s) from the
telephone service provider.
No battery is installed. Follow the directions for
battery installation on page 3 to install the battery
before charging.
There is no telephone line connected.
Communication between the handset and telephone
base is lost during a call.
The handset may be deregistered from the telephone
base. Follow the instructions on page 26 to register the
handset to the telephone base.
The handset cannot communicate with the telephone
base. Check the telephone base power connection or
move the handset closer to the telephone base.
The handset is on a call.
The battery is very low. Place the handset in the
telephone base for recharging.
The handset ringer is muted temporarily during an
incoming call.
The handset ringer is turned off.
Your selection has been saved.
There are calls that have not been reviewed in the
call log.
The system handset is being paged.
24
Appendix
Handset and telephone base indicators
Handset light
CHARGE
Telephone base light
IN USE
Handset screen icons
NEWNew call log - indicates you have new missed call(s) in the call log.
On when the handset is charging in the telephone base.
On when the telephone is in use.
Flashes quickly when there is an incoming call.
Flashes when another telephone sharing the same line is in use.
Battery status - ashes when the battery is low and needs charging.
Battery status - animates when the battery is charging.
Battery status - becomes solid when the batter y is fully charged.
New voicemail - indicates you have received new voicemail
message(s) from the telephone service provider.
25
Appendix
Battery
It takes up to 16 hours for the battery to be fully charged. When it is fully
charged, you can expect the following performance:
OperationOperating time
While in use (talking*)Seven hours
While not in use (standby**)Five days
*Operating times vary depending on your actual use and the age of the battery.
**Handset is not charging or in use.
The battery needs charging when:
A new battery is installed in the handset.
•
The handset beeps every 50 seconds while on a call.
•
The handset beeps and Low battery displays on the handset.
•
Place in charger displays on the handset.
•
A battery is properly installed and the screen is blank.
•
CAUTION:
To reduce the risk of re or injury, read and follow these instructions:
Use only the battery(ies) provided or equivalent. To order a replacement, visit
•
our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
Do not dispose of the battery(ies) in a re. Check with local waste management
•
codes for special disposal instructions.
Do not open or mutilate the battery(ies). Released electrolyte is corrosive and
•
may cause burns or injury to the eyes or skin. The electrolyte may be toxic
if swallowed.
Exercise care in handling batteries in order not to create a short circuit with
•
conductive materials.
Charge the battery(ies) provided with or identied for use with this product only in
•
accordance with the instructions and limitations specied in this manual.
Observe proper polarity orientation between the battery and metallic contacts.
•
To prevent re or shock hazard, do not expose this product to water or any type
•
of moisture.
26
Appendix
Troubleshooting
If you have difculty with your telephone, please try the suggestions
below. For customer service, visit our website at www.vtechphones.com
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
My telephone does not work at all.
Make sure the battery is installed and charged correctly (pages 3 and 4). For
•
optimum daily performance, return the handset to the telephone base after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a
•
wall switch.
Make sure the telephone line cord is plugged rmly into the telephone base and
•
the wall jack.
Unplug the electrical power to the telephone base. Wait for approximately 15
•
seconds, then plug it back in. Allow up to one minute for the cordless handset and
telephone base to synchronize.
Charge the battery in the handset for up to 16 hours.
•
If the battery is completely depleted, it may take up to 30 minutes to charge the
•
handset before Low battery appears on the screen (page 4).
Remove and install the battery again. If that still does not work, it may be
•
necessary to purchase a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working
•
telephone. If the other telephone does not work, the problem is probably in the
wiring or the local telephone service. Contact your telephone service provider.
There is no dial tone.
First, try all the above suggestions.
•
Move the handset closer to the telephone base. It may be out of range.
•
The telephone line cord may be defective. Install a new telephone line cord.
•
Disconnect the telephone base from the telephone wall jack and connect a
•
different telephone. If there is no dial tone on this telephone either, the problem is
in your wiring or local telephone service. Contact your telephone service provider.
I cannot dial out.
First, try all the above suggestions.
•
Make sure there is a dial tone before dialing. It is normal if the handset takes a
•
second or two to synchronize with the telephone base before producing a dial
tone. Wait an extra second before dialing.
If other telephones in your home are having the same problem, the problem is
•
in the wiring or local telephone service. Contact your telephone service provider
(charges may apply).
Eliminate any background noise. Mute the cordless handset before dialing, or dial
•
from another room in your home with less background noise.
Not registered appears on the handset and it does not work at all.
The handset may be deregistered from the telephone base. Follow the steps below
•
to register the handset to the telephone base.
1. Remove the handset from the telephone base.
2. Press and hold /FIND HANDSET on the telephone base for about four
seconds until the red IN USE light turns on.
3. Then press # (pound key) on the handset. It displays Registering... and
it takes about 60 seconds to complete the registration. The handset displays
Registered for a few seconds and you hear a conrmation tone when the
registration process completes.
27
Appendix
Troubleshooting
Low battery shows on the handset screen.
Place the handset in the telephone base for recharging.
•
Remove and install the battery again and use it until fully depleted, then charge the
•
handset in the telephone base for up to 16 hours.
If the above measures do not correct the problem, replace the battery.
•
The battery does not charge in the handset or the handset battery
does not accept charge.
Make sure the handset is placed in the telephone base correctly. The CHARGE
•
light on the handset should be on.
Remove and install the battery again, then charge for up to 16 hours.
•
If the handset is in the telephone base but the CHARGE light on the handset is not
•
on, refer to The CHARGE light is off below.
If the battery is completely depleted, it may take up to 30 minutes to charge the
•
handset before Low battery appears on the screen (page 4).
Purchase a new battery. Refer to the Battery section (page 25).
•
The CHARGE light is off.
Clean the charging contacts on the handset and telephone base each month with
•
a pencil eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cord are plugged in correctly
•
and securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up
•
to one minute for the handset and telephone base to reset.
The telephone does not ring when there is an incoming call.
Make sure the handset ringer volume is not set to off (page 7).
•
Make sure the telephone line cord and power adapter are plugged in properly
•
(page 2).
The handset may be too far from the telephone base. Move it closer to the
•
telephone base.
There may be too many extension phones on the telephone line to allow all of
•
them to ring simultaneously. Unplug some of them.
If other telephones in your home are having the same problem, the problem is
•
in the wiring or local telephone service. Contact your telephone service provider
(charges may apply).
Other electronic products such as HAM radios and other DECT phones can cause
•
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
Test a working telephone at the telephone wall jack. If another telephone has the
•
same problem, the problem is in the telephone wall jack. Contact your telephone
service provider (charges may apply).
The telephone line cord may be defective. Install a new telephone line cord.
•
Remove and install the battery again and place the handset in the telephone base.
•
Wait for the handset to synchronize with the telephone base. Allow up to one
•
minute for this to take place.
28
Appendix
Troubleshooting
My handset beeps and is not performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug
•
the telephone base into a different working electrical outlet not controlled by a
wall switch.
Move the handset closer to the telephone base. It may be out of range.
•
Reset the telephone base by unplugging the electrical power to the base. Wait
•
for 15 seconds and plug it back in again. Allow up to one minute for the cordless
handset and the telephone base to synchronize.
Other electronic products such as HAM radios and other DECT phones can cause
•
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
There is interference during a telephone conversation. My calls fade
out when I am using the cordless handset.
The handset may be out of range. Move it closer to the telephone base.
•
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
•
through your telephone line, you must install a DSL lter between the telephone
line cord and the telephone wall jack. The lter prevents noise and caller ID
problems caused by DSL interference. Contact your DSL service provider for more
information about DSL lters.
Appliances or other cordless telephones plugged into the same circuit as the
•
telephone base can cause interference. Try moving the appliance or telephone
base to another outlet.
Other electronic products such as HAM radios and other DECT phones can cause
•
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
If your telephone is plugged in with a modem or a surge protector, plug the
•
telephone (or modem/surge protector) into a different location. If this doesn’t solve
the problem, relocate your telephone or modem farther apart from each other, or
use a different surge protector.
The location of your telephone base can impact the performance of your cordless
•
phone. For better reception, install the telephone base in a centralized location
within your home or ofce, away from walls or other obstructions. In many
environments, elevating the telephone base improves overall performance.
Disconnect the telephone base from the telephone wall jack and plug in a corded
•
telephone. If calls are still not clear, the problem is probably in the wiring or local
telephone service. Contact your telephone service provider (charges may apply).
If other telephones in your home are having the same problem, the problem is
•
in the wiring or local telephone service. Contact your telephone service provider
(charges may apply).
I hear other calls when using the telephone.
Disconnect the telephone base from the telephone wall jack. Plug in a different
•
telephone. If you still hear other calls, the problem is probably in the wiring or local
telephone service. Contact your telephone service provider.
I hear noise on the cordless handset and the keys do not work.
Make sure the telephone line cord is plugged in securely.
•
29
Appendix
Troubleshooting
My caller ID features are not working properly.
Caller ID is a subscription service. You must subscribe to this service from your
•
telephone service provider for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID.
•
Both your and the caller’s telephone service providers must use equipment
•
compatible with the caller ID service.
The caller ID information displays after the rst or second ring.
•
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
•
through your telephone line, you must install a DSL lter between the telephone
line cord and the telephone wall jack. The lter prevents noise and caller ID
problems caused by DSL interference. Contact your DSL service provider for more
information about DSL lters.
The telephone does not receive caller ID or the telephone does not
show caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by your
•
telephone service provider.
The caller may not be calling from an area which supports caller ID.
•
Both your and the caller’s telephone service providers must use equipment
•
compatible with caller ID service.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
•
through your telephone line, you must install a DSL lter between the telephone
line cord and the telephone wall jack. The lter prevents noise and caller ID
problems caused by DSL interference. Contact your DSL service provider for more
information about DSL lters.
Out of range or no pwr at base shows on the handset screen.
The handset may be out of range. Move it closer to the telephone base.
•
Make sure the power cord is securely plugged into the telephone base. Use a
•
working electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
•
Disconnect the battery from the cordless handset. Wait for 15 seconds, then
plug in the power adapter and install the battery again. Place the handset in the
telephone base and allow up to one minute for the handset and telephone base to
synchronize.
Other electronic products such as HAM radios and other DECT phones can cause
•
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
New voicemail and show on the handset display and I don’t
know why.
If New voicemail and appear on the handset, your telephone has received a
•
signal from your telephone service provider that you have a voicemail message
waiting for you to retrieve from them. Contact your telephone service provider for
more information on how to access your voicemail.
30
Appendix
Troubleshooting
I cannot retrieve voicemail messages.
If you subscribe to voicemail ser vice from your telephone service provider (charges
•
may apply), contact your telephone service provider for more information on how to
access your voicemail.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
•
Make sure your Internet connection is working properly.
•
Make sure that the software is installed and running for your nontraditional
•
telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on
•
your computer. Do not plug into a multiple port USB hub (USB splitter) that is
not powered.
In a few rare instances, the USB port on your computer may not have
•
enough power. In these instances, try using a USB hub with its own external power
supply.
If you are using a rewall, it may prevent access to your nontraditional telephone
•
service. Contact your service provider for more information.
Common cure for electronic equipment.
If the telephone is not responding normally, put the cordless handset in the
•
telephone base. If it does not respond, try the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the telephone base.
4. Install the battery again and place the cordless handset in the telephone base .
5. Wait for the cordless handset to synchronize with the telephone base. Allow up
to one minute for this to take place.
31
Appendix
Important safety instructions
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of re, electric shock and injury, including the following:
Read and understand all instructions.
1.
Follow all warnings and instructions marked on the product.
2.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
3.
cleaners. Use a damp cloth for cleaning.
Do not use this product near water such as near a bath tub, wash bowl, kitchen sink,
4.
laundry tub or swimming pool, or in a wet basement or shower.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
5.
Slots and openings in the back or bottom of the telephone base and handset are provided
6.
for ventilation. To protect them from overheating, these openings must not be blocked by
placing the product on a soft surface such as a bed, sofa or rug. This product should never
be placed near or over a radiator or heat register. This product should not be placed in any
area where proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the
7.
marking label. If you are not sure of the type of power supply in your home or ofce,
consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord
8.
may be walked on.
Never push objects of any kind into this product through the slots in the telephone base or
9.
handset because they may touch dangerous voltage points or create a short circuit. Never
spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an
10.
authorized service facility. Opening or removing parts of the telephone base or handset
other than specied access doors may expose you to dangerous voltages or other risks.
Incorrect reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
11.
Unplug this product from the wall outlet and refer servicing to an authorized service facility
12.
under the following conditions:
When the power supply cord or plug is damaged or frayed.
A.
If liquid has been spilled onto the product.
B.
If the product has been exposed to rain or water.
C.
If the product does not operate normally by following the operating instructions. Adjust
D.
only those controls that are covered by the operation instructions. Improper adjustment
of other controls may result in damage and often requires extensive work by an
authorized technician to restore the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been
E.
damaged.
If the product exhibits a distinct change in performance.
F.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote
13.
risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain
14.
circumstances, a spark may be created when the adapter is plugged into the power outlet,
or when the handset is replaced in its cradle. This is a common event associated with the
closing of any electrical circuit. The user should not plug the phone into a power outlet, and
should not put a charged handset into the cradle, if the phone is located in an environment
containing concentrations of ammable or ame-supporting gases, unless there is
adequate ventilation. A spark in such an environment could create a re or explosion. Such
environments might include: medical use of oxygen without adequate ventilation; industrial
gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
15.
The power adapter is intended to be correctly oriented in a vertical or oor mount position.
16.
The prongs are not designed to hold the plug in place if it is plugged into a ceiling,
under-the-table or cabinet outlet.
SAVE THESE INSTRUCTIONS
32
Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a
multidisciplinary evaluation of the interference between portable wireless telephones and
implanted cardiac pacemakers. Suppor ted by the U.S. Food and Drug Administration, WTR
recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
•
Should NOT place wireless telephones directly over the pacemaker, such as in a breast
•
pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
•
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can
communicate over only a certain distance - which can vary with the locations of the telephone
base and handset, the weather, and the layout of your home or ofce.
When the handset is out of range, the handset displays Out of range or no pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not
connect well when you press /FLASH. Move closer to the telephone base, then press /FLASH
to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To
improve reception, move closer to the telephone base.
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if
you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or
handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your
own safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean
it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or
cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE
IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE
WALL. Then remove the telephone by the unplugged cords.
33
Appendix
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some
•
limitations. Telephone calls are transmitted between the telephone base and the cordless
handset by radio waves, so there is a possibility that the cordless telephone conversations
could be intercepted by radio receiving equipment within range of the cordless handset. For
this reason, you should not think of cordless telephone conversations as being as private as
those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a
•
working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls
cannot be made from the cordless handset if the telephone base is unplugged, switched off
or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may
•
cause interference to televisions and VCRs. To minimize or prevent such interference, do
not place the telephone base of the cordless telephone near or on top of a TV or VCR. If
interference is experienced, moving the cordless telephone farther away from the TV or
VCR often reduces or eliminates the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to create a
•
short circuit with conducting material such as rings, bracelets, and keys. The battery or
conductor may overheat and cause harm. Obser ve proper polarity between the battery and
the battery charger.
Nickel -metal hydride rechargeable batteries: Dispose of these batteries in a safe
•
manner. Do not burn or puncture the battery. Like other batteries of this t ype, if burned or
punctured, they could release caustic material which could cause injur y.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride batter y indicates that VTech Communications,
Inc. is voluntarily participating in an industry program to collect and recycle these batteries at
the end of their useful lives, when taken out of ser vice within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride
batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC
retailer s participating in the RBRC® program or at authorized VTech product service centers.
Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal
bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to
protecting our environment and conserving natural resources.
RBRC® is a registered trad emark of Rechargeable Battery Recycling Corporation.
®
makes it easy for you to drop off the spent battery at local
34
Appendix
Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase
(“Consumer” or “you”) that the Product and all accessories provided in the sales package
(“Product”) are free from defects in material and workmanship, pursuant to the following
terms and conditions, when installed and used normally and in accordance with the Product
operating instructions. This limited warranty extends only to the Consumer for Products
purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship
during the limited warranty period (“Materially Defective Product”)?
During the limited warrant y period, VTech’s authorized service representative will repair or
replace at VTech’s option, without charge, a Materially Defective Product. If we repair the
Product, we may use new or refurbished replacement parts. If we choose to replace the
Product, we may replace it with a new or refurbished Product of the same or similar design.
We will retain defective parts, modules, or equipment. Repair or replacement of the Product,
at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement
Products to you in working condition. You should expect the repair or replacement to take
approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of
purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this
limited warranty, this limited warranty also applies to the repaired or replacement Product for a
period of either (a) 90 days from the date the repaired or replacement Product is shipped to you
or (b) the time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, re, water or
other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modication by anyone other
than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network
reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/qualit y stickers, product serial number plates or electronic serial
numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, ser viced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair
of systems outside the unit.
How do you get warranty service?
To obtain warrant y service in the USA, please visit our website at w ww.vtechphones.com or
call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s
controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport
of the Product(s) to the service location. VTech will return repaired or replaced Product under
this limited warranty. Transportation, deliver y or handling charges are prepaid. VTech assumes
no risk for damage or loss of the Product in transit. If the Product failure is not covered by this
limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech
will notify you and will request that you authorize the cost of repair prior to any further repair
35
Appendix
Warranty (continued)
activity. You must pay for the cost of repair and return shipping costs for the repair of Products
that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents including the Product to the VTech service
1.
location along with a description of the malfunction or difcult y; and
Include a “valid proof of purchase” (sales receipt) identifying the Product purchased
2.
(Product model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone number.
3.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes
all other written or oral communications related to this Product. VTech provides no other
warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities
regarding the Product. There are no other express warranties. No one is authorized to make
modications to this limited warranty and you should not rely on any such modication.
State/Provincial Law Rights: This warrant y gives you specic legal rights, and you may also
have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of tness for a particular purpose and
merchantability (an unwritten warranty that the Product is t for ordinar y use) are limited to one
year from the date of purchase. Some states/provinces do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be
liable for any indirect, special, incidental, consequential, or similar damages (including, but not
limited to lost prots or revenue, inability to use the Product or other associated equipment, the
cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B
digital device under Part 15 of the Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is
•
connected.
Consult the dealer or an experienced radio/TV technician for help.
•
Changes or modications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency
energy that can be safely absorbed by a user or bystander according to the intended usage
of the product. This product has been tested and found to comply with the FCC criteria. The
36
Appendix
FCC, ACTA and IC regulations (continued)
handset may be safely held against the ear of the user. The telephone base shall be installed
and used such that parts of the user’s body other than the hands are maintained at a distance of
approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements
adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the
back or bottom of this equipment contains, among other things, a product identier in the format
US:AAAEQ##TXXXX. This identier must be provided to your telephone service provider upon
request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in
the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may
connect to your telephone line and still have them ring when you are called. The REN for this
product is encoded as the 6th and 7th characters following the US: in the product identier (e.g.,
if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or
less. For more information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does not
disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone service provider or a qualied installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer
or its authorized agents. For repair procedures, follow the instructions outlined under the Warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to
notify you before interrupting service. If advance notice is not practical, you will be notied as
soon as possible. You will be given the opportunity to correct the problem and the telephone
service provider is required to inform you of your right to le a complaint with the FCC. Your
telephone service provider may make changes in its facilities, equipment, operation, or
procedures that could affect the proper functioning of this product. The telephone service provider
is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone
numbers (e.g., police, re, medical) in these locations. If you do store or test emergency
numbers, please:
Remain on the line and briey explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.
The term ‘’IC:‘’ before the certication/registration number only signies that the Industry Canada
technical specications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an
indication of the maximum number of devices allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed ve.
This product meets the applicable Industry Canada technical specications.
37
Appendix
Technical specications
Frequency controlCrystal controlled PLL synthesizer
Transmit frequencyHandset: 1921.536-1928.448 MHz
Channels5
Nominal effective
range
Power requirementsHandset: 2.4V Ni-MH battery
MemoryHandset directory:
Telephone base: 1921.536-1928.448MHz
Maximum power allowed by FCC and IC. Actual
operating range may vary according to environmental
conditions at the time of use.
Telephone base: 6V AC @ 300mA
30 memory locations; up to 30 digits and 15 characters
Handset call log:
30 memory locations; up to 24 digits and 15 characters
38
Index
A
About cordless telephones 33
Alphabetical search 17
Answer a call 11
Date and time setting 9
Delete a directory entry 18
Delete a redial entry 14
Delete the call log entries 22
Dial a call log number 21
Dial a number from the directory 17
Dial a redial entry 14
Dialing options 20
Dialing pause 15, 17, 21
Dial mode 10
Director y (Phonebook) 14
DSL lter 2
E
Edit a directory entry 17
End a call 11
Installation 2, 3
K
Key tone 9
L
Layout 4, 5, 6
Listening volume 11
M
Maintenance 32
Make a call 11
Memory match 20
Missed call indicator 19
O
Operating range 32
P
Pacemaker patients 32
Paging handset 12
Parts checklist 1
Phonebook (Directory) 14
Precautions for users of implanted
cardiac pacemakers 32
Predial a call 11
Pulse dialing 10
R
Range 32
Redial 13
Review the call log 20
Review the directory 16
Review the redial list 13
Ringer 7
Ringer tone 7
Ringer volume 7
Safety instructions 31
Save a call log entry to the directory 21
Screen icons 24
Screen messages 22, 23
Set date and time 9
Silence ringer temporarily 12
Store from redial 15
39
Index
T
Technical specications 37
Telephone base installation 2
Telephone base layout 4
Telephone base light 24
Temporary ringer silencing 12
Temporary tone dialing 12
Tone 7, 9
Tone dialing 10, 12
Troubleshooting 26
U
Using the menu 7
V
View dialing options 20
Voicemail 8
Volume 7, 11
W
Wall mounting 2
Warranty 34
Website 10
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc.,
Distributed in Canada by VTech Technologies Canada Ltd.,
VTech is the registered trademark of VTech Holdings Limited.