Verifone VX670GCR55I Users Manual

Vx670
Installation Guide
VeriFone Part Number 24003, Revision B
x
WARNING
V
670 Installation Guide
© 2007 VeriFone, Inc.
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of VeriFone, Inc.
The information contained in this document is subject to change without notice . Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample p rogram before placing the software into productive use. This document, including without limitation the examples and software programs, is supplied “As-Is.”
VeriFone, the VeriFone logo, Omni, VeriCentre, Verix, and ZonTalk are registered trademarks of VeriFone. Other brand names or trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective holders. Comments? Please e-mail all comments on this document to your local VeriFone Support Team.
Do not dispose of the Vx670 Li-ion smart battery in a fire. Li-ion batter ies must be recycled o r disposed of properly. Do not dispose of Li-ion batteries in municipal waste sites.
VeriFone, Inc.
2099 Gateway Place, Suite 600
San Jose, CA, 95110 USA
www.verifone.com
VeriFone Part Number 24003, Revision B
CONTEN TS
Printer Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Transactions Fail To Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
VX670 INSTALLATION GUIDE 5
CONTEN TS
6 V
X
670 INSTALLATION GUIDE
PREFACE
Conventions and Acronyms
10 V
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670 INSTALLATION GUIDE
TERMINAL OVERVIEW
Features and Benefits
14 V
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670 INSTALLATION GUIDE
TERMINAL SETUP
CAUTION
MAGNETIC CARD
TELEPHONE-STYLE
KEYPAD
CLEAR KEY
PROGRAMMABLE
ATM-STYLE FUNCTION
ALPHA KEY
SMART CARD READER
INDICATOR LED
INTERNAL THERMAL
PRINTER (AT THE BACK)
FUNCTION KEYS
KEYS
READER
CANCEL KEY
ENTER KEY
TERMINAL DISPLAY

Examining Terminal Features

3 Remove the clear protective film from the LCD screen.
Do not use a terminal that has been damaged or tampered with. The
x
V
670 terminal comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your VeriFone representative or service provider immediately.
4 Save the shipping carton and packing material for future repacking or moving
the terminal.
Examining
Terminal
Features
Before you continue the installation process, notice the features of the
x
670 terminal (see Figure 2).
V

Front Panel

Figure 2 V
x
670 Terminal Features (Front Panel)
The front panel includes the following features:
A terminal display, backlit LCD screen.
Five types of keys:
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670 INSTALLATION GUIDE 17
V
TERMINAL SETUP
NOTE

Examining Connection Ports

a A 12-key, telephone-style keypad (keypads may vary in style). b Six ATM-style function keys, labeled F0 to F5, to the right of the LCD
screen.
c Four programmable function keys above the keypad. d Three color-coded function keys below the
keypad (icons at right; from left to right:
CLEAR, ENTER).
CANCEL,
e An ALPHA key centered at the top of the keypad.
A magnetic card reader, built into the right side. Swipe the card using the
proper direction, with the magnetic stripe down and facing inward, toward the keypad.
A green indicator LED indicates power is ON.
An internal thermal printer at the back of the terminal.
A smart card reader , built into the fro nt of the termina l. For directions on how
to use a smart card, see Conducting Smart Card Transactions.
Examining
Connection
Ports
A SAM (security access module) compartment, built into the bottom of the
terminal. The V stored-value card programs or other merchant card requirements.
VeriFone ships variants of the Vx670 terminal for different markets. Your terminal may have a different configuration. The following devices may or may not be present: a smart card reader, or zero or three MSAM cardholders. However, the basic processes described in this guide remain the same, regardless of terminal configuration.
The Vx670 terminal has one primary port that supports different peripherals through the use of various cables.
x
670 terminal contains MSAM cardholders to support multiple
18 V
X
670 INSTALLATION GUIDE
Figure 3 The V
x
670 Primary Port (Bottom View)
TERMINAL SETUP
Examining Connection Ports
Power Adapter
Cable
Each Vx670 terminal comes with a power adapter cord (VPN 24224-01-R) that completes the connection between the power pack and the terminal.
Figure 4 Power Adapter Cable Connection to a V
x
670 Terminal

USB Host Cable

A 2-Wire USB Host port (VPN 24223-01-R) for external peripherals. A connector adaptor provides for standard USB host connection for the Modem Dongle or the RS232 UART Dongle.
Figure 5 USB Host Cable Connection to a V
x
670 Terminal
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670 INSTALLATION GUIDE 19
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