Verifone VX610EVDO Users Manual

Omni 5xxx and Vx5xx/Vx610

Installation Guide

VeriFone Part Number 23216, Revision C

Omni 5xxx and V

5xx/Vx610 Installation Guide

The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program before placing the software into productive use. This document, including without limitation the examples and software programs, is supplied “As-Is.”

VeriFone, the VeriFone logo, Omni, VeriCentre, Verix, and ZonTalk are registered trademarks of VeriFone. Other brand names or trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc.

All other brand names and trademarks appearing in this manual are the property of their respective holders.

Comments? Please e-mail all comments on this document to your local VeriFone Support Team.

WARNING

Do not dispose of the V

610 Li-ion smart battery in a fire. Li-ion batteries must be recycled or

disposed of properly. Do not dispose of Li-ion batteries in municipal waste sites.

VeriFone, Inc.

2099 Gateway Place, Suite 600

San Jose, CA, 95110 USA

www.verifone.com

VeriFone Part Number 23216, Revision C

PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Conventions and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

CHAPTER 1

Terminal Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Exceptional Ease of Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Countertop Performance in a “Hand-Over” Design. . . . . . . . . . . . . . . . . . . . 11

True Multi-Application Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

CHAPTER 2

Terminal Setup Selecting Terminal Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unpacking the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Examining Terminal Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connection Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Establishing Telephone Line Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing the Paper Roll in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing/Replacing MSAM Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Connecting Optional Device(s). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

510 and Vx570 Optional Device Connections. . . . . . . . . . . . . . . . . . . . . . 24

610 Optional Device Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

External Printers Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connecting the Terminal Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

610 Battery Behavior (No Power Cord) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Manual Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Manual Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installing the Privacy Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

510/Vx610 Privacy Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

570 Privacy Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing the V

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using the V Using the V

610 Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

610 Spare Battery Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

610 Power Cradle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

OMNI 5XXX AND VX5XX/VX610 INSTALLATION GUIDE 3

CONTENTS

Install/Replace SIM Card

(GSM/GPRS Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Connecting the V

610 External Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Conducting Wireless Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

CHAPTER 3

Specifications Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

DC Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

External Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

SAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

GSM/GPRS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

CHAPTER 4

Maintenance Clean the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Terminal Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

CHAPTER 5

VeriFone Service

and Support

Return a Terminal or Smart Battery for Service . . . . . . . . . . . . . . . . . . . . . . . . . 49

Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Power Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Thermal Printer Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

VeriFone Cleaning Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Telephone Line Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Swivel Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

CHAPTER 6

Troubleshooting

Guidelines

Blank Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Terminal Does Not Dial Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Printer Paper Jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Peripheral Device Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Transactions Fail To Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Terminal Display Does not Show Correct/Readable Information . . . . . . . . . . . . 56

610 Terminal Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

610 Smart Battery Will Not Charge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

4 OMNI 5XXX AND V

INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

5XX/VX610 INSTALLATION GUIDE

PREFACE

This guide is your primary source of information for setting up and installing the

5xx/Vx610 terminal.

NOTE

Audience

Organization

In this document, Vx5xx/Vx610 refers to the series of VeriFone terminals,

including the V

510 (Omni 5100/5150), Vx570 (Omni 5700/5750), and Vx610

(Omni 5600).

This guide is useful for anyone installing and configuring a Vx5xx/Vx610 terminal. Basic descriptions of the terminal features are also provided.

This guide is organized as follows:

Chapter 1, Terminal Overview. Provides an overview of the V

5xx/Vx610 series of

terminals.

Chapter 2, Terminal Setup. Explains how to set up and install the V

5xx/Vx610 terminal. It tells you how to select a location, establish power and telephone line connections, and how to configure optional peripheral devices.

Chapter 3, Specifications. Discusses power requirements and dimensions of the

5xx/Vx610 terminal.

Chapter 4, Maintenance. Explains how to maintain your V

5xx/Vx610 terminal.

Chapter 5, VeriFone Service and Support. Provides information on contacting

your local VeriFone representative or service provider, and information on how to order accessories or documentation from VeriFone.

Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines,

should you encounter a problem in terminal installation and configuration.

OMNI 5XXX AND VX5XX/VX610 INSTALLATION GUIDE 5

PREFACE

Conventions and Acronyms

Conventions and

Acronyms

Document

Conventions

This section describes the conventions and acronyms used in this guide.

Various conventions are used to help you quickly identify special formatting. Table

1 describes these conventions and provides examples of their use.

Table 1 Document Conventions

Convention

Blue Text in blue indicates terms

that are cross referenced.

Italics Italic typeface indicates

book titles or emphasis.

Courier The courier type face is

used while specifying onscreen text, such as text that you would enter at a command prompt, or to provide an URL.

The pencil icon is used to

NOTE

highlight important information.

See Conventions and Acronyms.

You must install a roll of thermal- sensitive paper in the printer.

http://www.verifone.com

RS-232-type devices do not work with the PINpad port.

Acronym Definitions

CAUTION

WARNING

The caution symbol indicates possible hardware or software failure, or loss of data.

The lighting symbol is used as a warning when bodily injury might occur.

The terminal is not waterproof or dustproof, and is intended for indoor use only.

Due to risk of shock do not use the terminal near water.

Various acronyms are used in place of the full definition. Table 2 presents acronyms and their definitions.

Table 2 Acronym Definitions

Acronym Definitions

AC Alternating Current

ATM Automated Teller Machine

CDMA Code Division Multiple Access

CR Check Reader

EMV Europay MasterCard and VISA

GPRS General Packet Radio Service

GSM Global System for Mobile Communication

ITP Internal Thermal Printer

LCD Liquid Crystal Display

MNI 5XXX AND V

5XX/VX610 INSTALLATION GUIDE 7

PREFACE

Conventions and Acronyms

Table 2 Acronym Definitions (continued)

Acronym Definitions

LED Light Emitting Diode

MRA Merchandise Return Authorization

MSAM Micromodule-Size Security Access Module

PED PIN-Entry Devices

PIN Personal Identification Number

RJ45 Registered Jack 45

RS-232 Recommended Standard 232

SAM Security Access Module

VPN VeriFone Part Number

Wi-Fi Wireless Fidelity

8 OMNI 5XXX AND V

5XX/VX610 INSTALLATION GUIDE

Terminal Overview

This chapter provides a brief description of the Vx5xx/Vx610 series of terminals.

The V payment. These terminals are members of a broad product family that will provide a clear migration path into the future for current users of Omni countertop and portable terminals.

CHAPTER 1

5xx/Vx610 terminal series represents the shape of things to come in e-

• The V

510 is a high performance countertop terminal with fixed enhanced

communication options. The V

510 (also referred to as Omni 5100/5150) is

the entry-point countertop terminal.

• The V

610 represents a new generation of wireless terminals. The pioneering

610 (also known as Omni 5600) features the same sleek, compact design of

510, but in a portable, battery-powered form factor that uses wireless

the V technologies, including Wi-Fi, CDMA and GSM/GPRS.

• The V

570 (also known as Omni 5700/5750) is a high performance countertop

terminals with modular communication options, enhanced display, expanded memory options, and a USB peripheral port.

510 and Vx610 terminals use a bold ergonomic design that is sleek and stylish,

offering countertop power and 32-bit performance in an integrated terminal that

can be handed to the consumer for input. The V

570 design continues the

success of the Omni 37xx design.

The V

510 and Vx610 serve as the entry point to VeriFone’s acclaimed multi-

application platform—with the capability to securely support payment and value-

added applications on a single terminal—while the V customers who need more.

570 is perfect for those

OMNI 5XXX AND VX5XX/VX610 INSTALLATION GUIDE 9

TERMINAL OVERVIEW

Features and Benefits

NOTE

VeriFone ships variants of the Vx5xx/Vx610 terminals for different markets. Your terminal may have a different configuration. The following devices may or may not be present: a smart card reader, or zero or three MSAM cardholders.

Features and

Benefits

Exceptional Ease of

Use

Features at a Glance

• Delivers power and usability in a

convenient “hand-over” design.

• Multi-application operating

environment.

• 32-bit processing and multi-tasking

capabilities.

• Securely supports and runs payment

and value-added applications.

• Offers unsurpassed performance on

EMV smart card transactions.

• Security architecture meets

specifications for PED and sophisticated file authentication.

Vx5xx/Vx610 terminals provide the right combination of features and functions. This includes a triple-track magnetic-stripe card reader, smart card reader, integrated PINpad, and a quiet yet fast internal thermal printer (ITP).

• The bold design is sleek, stylish, and lightweight for conveniently handing the

terminal to the consumer for PIN entry or other input.

• An intuitive ATM-style interface, a large 8-line x 21-character backlit display

with split-screen capabilities, large keys, and extra-size menu prompts simplify training and reduce help desk calls.

• The integrated high-speed thermal printer simplifies paper loading and

virtually eliminates paper jams.

10 OMNI 5XXX AND V

• The triple-track, high-coercivity card reader handles most magnetic stripe

cards.

5XX/VX610 INSTALLATION GUIDE

TERMINAL OVERVIEW

Features and Benefits

Countertop

Performance in a

“Hand-Over” Design

True Multi-

Application

Capability

• The 32-bit processing and multi-tasking capabilities make short work of

payment, payment-related, and value-added applications.

• The V

5xx/Vx610 series of terminals has exceptional display and printer graphics-handling capabilities that quickly render logos, graphical fonts, and character-based languages.

• The VeriCentre Appliance Management Suite employs advanced file

compression to streamline simultaneous downloads of application software to hundreds of terminals.

• The integrated PINpad offers added convenience to handle PIN-based

applications.

• The V

5xx/Vx610 series of terminals ensures uncompromising reliability from VeriFone, the worldwide leader in e-payment.

• V

510 and Vx610 terminals offer 3 MB or 6 MB of memory and the dynamic

memory allocation of the Verix V OS, support two or three typical-sized

applications on a single terminal. The V

570 offers 6 MB and 12 MB memory

options.

• The primary smart card reader and the MSAMs safeguard sensitive financial

data and support multiple smart card schemes.

Wireless

Connectivity

• The V

5xx/Vx610 series of terminals and SoftPay EMV software have received EMV Level 1 and Level 2 Type approval for smart card solutions. The Verix EMV Library provides efficient development of other EMV-compliant applications.

• The VeriShield security architecture meets published specifications for PED

and provides sophisticated file authentication to prevent execution of

unauthorized software on V

• With the V

610 wireless terminals, the point of payment can be almost

5xx/Vx610 terminals.

anywhere. Customers are not tied to a fixed location.

• “Always on” wireless connection is made using the latest wireless

technologies, including GSM/GPRS, CDMA and Wi-Fi. The V an additional ISDN (Integrated Services Digital Network) communications option.

570 also offers

MNI 5XXX AND V

5XX/VX610 INSTALLATION GUIDE 11

TERMINAL OVERVIEW

Features and Benefits

12 OMNI 5XXX AND V

5XX/VX610 INSTALLATION GUIDE

Terminal Setup

CHAPTER 2

This chapter describes the terminal setup procedure. You will learn about:

• Selecting Terminal Location.

• Unpacking the Shipping Carton.

• Examining Terminal Features.

• Establishing Telephone Line Connections.

• Installing the Paper Roll in the Printer.

• Installing/Replacing MSAM Cards.

• Connecting Optional Device(s).

• Connecting the Terminal Power Pack.

• Installing the Privacy Shield.

Selecting

Terminal

Location

Ease of Use

• Installing the V

• Using the V

610 Smart Battery.

610 Spare Battery Charger.

610 Power Cradle.

• Installing/Replacing the SIM Card (GSM/GPRS Models).

• Connecting the V

610 External Antenna.

• Conducting Wireless Transactions.

• Using the Smart Card Reader.

• Using the Magnetic Card Reader.

Use the following guidelines when selecting a location for your Vx5xx/Vx610 terminal.

• Select a location convenient for both merchant and cardholder.

• Select a flat support surface, such as a countertop or table.

• Select a location near a power outlet and a telephone/modem line connection.

For safety, do not string the power cord in a walkway or place it across a walkway on the floor.

Environmental

Factors

• Do not use the terminal where there is high heat, dust, humidity, moisture, or

caustic chemicals or oils.

OMNI 5XXX AND VX5XX/VX610 INSTALLATION GUIDE 13

TERMINAL SETUP

Unpacking the Shipping Carton

• Keep the terminal away from direct sunlight and anything that radiates heat,

such as a stove or motor.

• Do not use the terminal outdoors.

CAUTION

Electrical

Considerations

Unpacking the

Shipping Carton

To unpack the

Shipping Carton

The terminal is not waterproof or dustproof, and is intended for indoor use only.

Any damage to the unit from exposure to rain or dust may void any warranty.

• Avoid using this product during electrical storms.

• Avoid locations near electrical appliances or other devices that cause

excessive voltage fluctuations or emit electrical noise (for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices, or computer equipment).

• Do not use the terminal near water or in moist conditions.

Open the shipping carton and carefully inspect its contents for possible tampering

or shipping damage. The V tampering may cause the device to cease to function properly.

5xx/Vx610 terminal is a secure product and any

1 Remove and inspect the following items:

• Terminal

• Power pack

CAUTION

• Telephone line cord

• Power cord

• Battery pack (for V

• Antenna (for V

610 only)

610 only, if shipped loose)

• Paper roll

2 Remove all plastic wrapping from the terminal and other components.

3 Remove the clear protective film from the LCD screen.

Do not use a terminal that has been damaged or tampered with. The

5xx/Vx610 terminal comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your VeriFone representative or service provider immediately.

4 Save the shipping carton and packing material for future repacking or moving

the terminal.

14 OMNI 5XXX AND V

5XX/VX610 INSTALLATION GUIDE

TERMINAL SETUP

Examining Terminal Features

Examining

Terminal

Features

Before you continue the installation process, notice the features of the

5xx/Vx610 terminal (see Figure 1).

INTERNAL THERMAL

SERRATED METAL

TERMINAL DISPLAY

TELEPHONE-STYLE

PRINTER

STRIP

ALPHA KEY

KEYPAD

PRINTER COVER RELEASE

GREEN INDICATOR LED

MAGNETIC CARD READER

ATM-STYLE FUNCTION KEYS

PROGRAMMABLE FUNCTION KEYS

ENTER KEY

Front Panel

CANCEL KEY

Figure 1 V

5xx/Vx610 Terminal Features (Front Panel)

BACKSPACE/CLEAR KEY

SMART CARD READER

The front panel includes the following features:

• A terminal display, backlit LCD screen.

• Five types of keys:

a A 12-key, telephone-style keypad.

b Four ATM-style function keys, labeled F1 to F4, to the right of the LCD

screen.

c Four unlabeled, programmable function keys above the keypad.

d Three color-coded function keys below the

keypad (icons at right; from left to right:

BACKSPACE/CLEAR, ENTER).

CANCEL,

e An ALPHA key centered at the top of the keypad.

• A magnetic card reader, built into the right side. The icon at right

shows the proper swipe direction, with the stripe down and facing inward, toward the keypad.

• A green indicator LED indicates power is ON.

• An internal thermal printer.

MNI 5XXX AND V

5XX/VX610 INSTALLATION GUIDE 15

TERMINAL SETUP

Examining Terminal Features

• A smart card reader, built into the front of the terminal. The icon

shown at right indicates proper card position and insertion direction.

• A SAM (security access module) compartment, built into the bottom of the

terminal. The V multiple stored-value card programs or other merchant card requirements.

5xx/Vx610 terminal contains MSAM cardholders to support

NOTE

Connection Ports

VeriFone ships variants of the Vx5xx/Vx610 terminal for different markets. Your terminal may have a different configuration. The following devices may or may not be present: a smart card reader, or zero or three MSAM cardholders. However, the basic processes described in this guide remain the same, regardless of terminal configuration.

Turn the terminal upside down to view the connection ports. Notice that the ports are recessed. Different ports are provided to connect the terminal to a communications line, optional peripheral devices, and the power supply.

Figure 2 shows the connection ports for the V

510 terminal.

16 OMNI 5XXX AND V

Figure 2 V

5XX/VX610 INSTALLATION GUIDE

510 Connection Ports (Bottom View)

Figure 3 shows the connection port for the Vx570 terminal.

TERMINAL SETUP

Examining Terminal Features

Figure 3 V

570 Connection Ports (Back View)

Figure 4 shows the connection ports for the V

Figure 4 V

610 Connection Ports (Bottom and Side Views)

610 terminal.

WARNING

Do not connect the terminal to the power supply until all the peripherals are

attached.

For information on how to attach peripheral devices, see Connecting Optional

Device(s).

MNI 5XXX AND V

5XX/VX610 INSTALLATION GUIDE 17

TERMINAL SETUP

Establishing Telephone Line Connections

Establishing

Telephone Line

Connections

Connect the telephone cord to the communication port on the terminal, then route it directly to a telephone wall jack (see Figure 5, Figure 6, and Figure 7). This is a direct connection and the line is dedicated to the terminal.

Figure 5 V

510 Direct Telephone Connection

18 OMNI 5XXX AND V

Figure 6 V

5XX/VX610 INSTALLATION GUIDE

570 Direct Telephone Connection

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