Verifone VX600BT Users Manual

VX 600 Bluetooth Printer

Installation Guide

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VeriFone Part Number DOC087-00x-EN-A, Revision A.1

VX 600 Bluetooth Printer Installation Guide

© 2011 VeriFone, Inc.

All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written
permission of VeriFone, Inc.

The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the
accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program
before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”

VeriFone, the VeriFone logo, Omni, VeriCentre, Verix, and ZonTalk are registered trademarks of VeriFone. Other brand names or
trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc.

All other brand names and trademarks appearing in this ma
Comments? Please

e-mail all comments in this document to your local VeriFone Support Team.

nual are the property of their respective holders.

VeriFone, Inc.

2099 Gateway Place, Suite 600

San Jose, CA, 95110 USA

www.verifone.com

VeriFone Part Number DOC087-00x-EN-A, Revision A.1

CONTENTS

PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Conventions and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

CHAPTER 1

Overview Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Exceptional Ease of Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Performance and Durability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

CHAPTER 2

Setup Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Unpacking the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Examining Device Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

LED Indicator Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Inserting Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Charging Using the Micro USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing/Replacing the Paper Roll. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting Printer to Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting via micro-USB Cable . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

CHAPTER 3

Specifications Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

External Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

CHAPTER 4

Maintenance Cleaning the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Device Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

CHAPTER 5

VeriFone Service

and Support

Returning a Device for Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

CHAPTER 6

Troubleshooting

Guidelines

Device Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Device Does Not Print Correct/Readable Info . . . . . . . . . . . . . . . . . . . . . . . . . . 23

VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 3



4 VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE

This guide is your primary source of information for setting up the VX 600
Bluetooth Printer.

PREFACE

Audience

Organization

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Related

Documentation

This guide is useful for anyone installing a VX 600 Bluetooth Printer device. Basic
descriptions of the device features are also provided.

This guide is organized as follows:

• Chapter 1, Overview. Provides an overview of the VX 600 Bluetooth Printer.

• Chapter 2, Setup. Explains setup and installation of the VX 600 Bluetooth

Printer, selecting a location, and establishing

• Chapter 3, Specifications. Discusses power requirements and dimensions of

the VX 600 Bluetooth Printer.

• Chapter 4, Maintenance Explains maintenance of the VX 600 Bluetooth

Printer.

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• Chapter 5, VeriFone Service and Support. Provides information on contacting

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your VeriFone service provider and information on how to order accessories or

cumentations from VeriFone.

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• Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines

should you encounter a problem in termin

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connections with other devices.

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al installation and configuration.

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To learn more about the VX 600 Bluetooth Printer, refer to the following set of
documents:

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VPN DOCxxx-xx1-EN-A

VX 600 Bluetooth Printer Certifications and
Regulations Sheet

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VX 600 Bluetooth Printer Quick Installation Guide VPN DOCxxx-002-EN-A

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VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 5

PREFACE

NOTE

CAUTION

WARNING

Conventions and Acronyms

Conventions and

Acronyms

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This section describes the conventions and acronyms used in this guide.

Various conventions are used to help you quickly identify special forma

Table 1 describes these conventions and provid

Table 1 Document Conventions

Convention Meaning Example

Blue Text in blue indicates terms that

are cross referenced.

Italics Italic typeface indicates book

titles or emphasis.

Courier The courier type face is used

while specifying onscreen text,
such as text that you would
enter at a command prompt, or
to provide an URL.

The pencil icon is used to
highlight important information.

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es examples of their use.

See Conventions and Acronyms.

You must install a roll of thermal­sensitive paper in the printer.

http://www.verifone.com

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RS-232-type devices do not work
with the PIN pad port.

tting.

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Various acronyms are used in place of the full definition. T
acronyms and their definitions.

Table 2 Acronym Definitions

Acronym Definitions

AC Alternating Current
LED Light Emitting Diode
LPS Line Per Second
MRA Merchandise Return Authorization
PED PIN Entry Device
USB Universal Serial Bus
VPN VeriFone Part Number

The caution symbol indicates
possible hardware or software
failure, or loss of data.

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The lightning symbol is used as
a warning when bodily injury
might occur.

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The device is not waterproof or
dustproof, and is intended for
indoor use only.

Due to risk of shock do not use the
device near water.

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able 2 presents

6 VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE

Overview

CHAPTER 1

This chapter provides a brief description of the VX 600 Bluetooth Printer.

The VX 600 Bluetooth Printer is a small form factor thermal printer that can print
out transaction receipt
solution as well as Android and Blackberry mobile phones.

The VX 600 Bluetooth Printer consists of a thermal printer, rechargeable two-cell
battery p

ack, and a Bluetooth module.

s when connected to a supported PAYware mobile payment

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Features

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Figure 1 VX 600 Bluetooth Printer

The following are some of the key features of the VX 600 Bluetooth Printer:

Thermal Printer

• Wireless Bluetooth connectivity

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• Maximum 12.5 lines per second (LPS) with a fully charged, high-capacity,

battery

• Support 57mm wide by 25 meter long paper roll (40mm diameter paper roll)

• Out-of-Paper SensorTerminal Interface Connector

• Micro-USB connector for charging functionalities

• Rechargeable Li-Ion battery pack

VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE 7

OVERVIEW 

Features and Benefits

Features and

Benefits

Exceptional Ease of

Use

Performance and

Durability

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VX 600 Bluetooth Printer devices provide the right combination of portability and
functionality including wireless connectivity, small form factor, long-lasting battery,
and fast thermal printing for all supported PAYware mobile payment solutions,
Android, and Blackberry mobile phones.

• The lightweight (less than 1 pound), compact, stylish and ergonomic balance

allows convenient device portability and usage.

• Wired (USB) or wireless Bluetooth connection with supported PAYware Mobile

payment solution devices

• Standard Micro-USB port allows for convenient product charging either via

supported wall adapter or a computer’s USB port.

• Silent and fast thermal printer with end-of-paper roll detection.

• High-performance ARM Cortex-M3 32-bit RISC core operating at a 72 MHz

frequency

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• High speed embedded memory provide ample data buffer during print queue

• Optional 1MB flash memory for additional printer font data storage

• High-capacity, 7.2V 1800mAh lithium-ion polymer battery .

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• Rounded corners and drop resistant to 3 feet on concrete floor to minimize

breakage.

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8 VX 600 BLUETOOTH PRINTER INSTALLATION GUIDE