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New York State Department of Health
(NYS DOH)
Office of Health Insurance Programs
(OHIP)
POS Start Guide
eMedNY POS Start Guide
VERIFONE Vx570 and Vx610
TERMINALS
Publish Date:01/01/2013
Version 1.1
May 01, 2011
Version 1.0
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POS Start Guide
Table of Contents
INTRODUCTION TO THE MEVS VERIFONE TERMINAL ..................................................... 2
VERIFONE Vx570 TERMINAL ................................................................................................... 3
Vx570 Terminal Description– Front ........................................................................................... 3
Vx570 Terminal – Back .............................................................................................................. 5
Terminal Power Pack and Cables ............................................................................................... 5
Vx570 Installation Instructions ................................................................................................... 6
Quick Start .......................................................................................................................................... 6
Connecting the Telephone Line .......................................................................................................... 7
Connecting the Terminal Power Pack ................................................................................................ 7
VERIFONE Vx570 FUNCTIONS ................................................................................................. 8
Initial Screen ............................................................................................................................... 8
Instructions to Reset Day/Date/Time .......................................................................................... 8
Instructions for Setup Menu (P1 Key) ...................................................................................... 11
Instructions for Provider Menu (P2 key) .................................................................................. 14
VERIFONE VX610 TERMINAL .................................................................................................... 16
Vx610 Terminal Description – Front ........................................................................................ 16
Vx610 Installation Instructions ................................................................................................. 17
Quick Start ........................................................................................................................................ 18
Connecting/Removing the Battery ................................................................................................... 18
Connecting the Antenna ................................................................................................................... 19
Connecting the Telephone Line (If only being used indoors) .......................................................... 20
Connecting the Terminal Car Charger and/or Power Pack .............................................................. 20
VERIFONE Vx610 FUNCTIONS ............................................................................................... 21
Initial Screen ............................................................................................................................. 21
Instructions to Reset Day/Date/Time ........................................................................................ 22
Instructions for Setup Menu (P1 Key) ...................................................................................... 25
Instructions for Provider Menu (P2 key) .................................................................................. 27
How to enter a National Provider Identifier (NPI) or MMIS Number ..................................... 27
COMMON FUNCTIONS FOR ALL TERMINAL TYPES ........................................................ 29
Review Function ....................................................................................................................... 29
Inserting Thermal Paper into the Internal Thermal Printer ....................................................... 29
Ordering Thermal Paper for the Internal Thermal Printer ........................................................ 30
Card Swipe ................................................................................................................................ 30
Common MEVS Terminal Messages ....................................................................................... 31
Jan 2013 1 Introduction
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POS Start Guide
INTRODUCTION TO THE MEVS VERIFONE TERMINAL
The VeriFone terminal is designed to provide an accurate and timely verification of a
member’s eligibility for Medicaid se rvices.
Specific features and conveniences, such as a large LCD screen, ATM style buttons and a
built in printer, make the verification process easy to learn and use with a minimum of
training time.
The eMedNY system currently supports 2 different terminal types. Each terminal model is
identified just above the LCD screen of your terminal. They are:
• VeriFone Vx 570
• VeriFone Vx 610
It is important to know which terminal is operating on the eMedNY system. Any software
updates to the terminal will be communicated via New York State Medicaid Updates,
eMedNY LISTSERV® and www.emedny.org/POS.
Jan 2013 2 Introduction
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