VeriFone Vx570 User Manual

New York State Department of Health

(NYS DOH)

Office of Health Insurance Programs

(OHIP)

POS Start Guide

eMedNY POS Start Guide

VERIFONE Vx570 and Vx610

TERMINALS

Publish Date:01/01/2013

Version 1.1

May 01, 2011

Version 1.0

POS Start Guide

Table of Contents

INTRODUCTION TO THE MEVS VERIFONE TERMINAL ..................................................... 2

VERIFONE Vx570 TERMINAL ................................................................................................... 3

Vx570 Terminal Description– Front ........................................................................................... 3

Vx570 Terminal – Back .............................................................................................................. 5

Terminal Power Pack and Cables ............................................................................................... 5

Vx570 Installation Instructions ................................................................................................... 6

Quick Start .......................................................................................................................................... 6

Connecting the Telephone Line .......................................................................................................... 7

Connecting the Terminal Power Pack ................................................................................................ 7

VERIFONE Vx570 FUNCTIONS ................................................................................................. 8

Initial Screen ............................................................................................................................... 8

Instructions to Reset Day/Date/Time .......................................................................................... 8

Instructions for Setup Menu (P1 Key) ...................................................................................... 11

Instructions for Provider Menu (P2 key) .................................................................................. 14

VERIFONE VX610 TERMINAL .................................................................................................... 16

Vx610 Terminal Description – Front ........................................................................................ 16

Vx610 Installation Instructions ................................................................................................. 17

Quick Start ........................................................................................................................................ 18

Connecting/Removing the Battery ................................................................................................... 18

Connecting the Antenna ................................................................................................................... 19

Connecting the Telephone Line (If only being used indoors) .......................................................... 20

Connecting the Terminal Car Charger and/or Power Pack .............................................................. 20

VERIFONE Vx610 FUNCTIONS ............................................................................................... 21

Initial Screen ............................................................................................................................. 21

Instructions to Reset Day/Date/Time ........................................................................................ 22

Instructions for Setup Menu (P1 Key) ...................................................................................... 25

Instructions for Provider Menu (P2 key) .................................................................................. 27

How to enter a National Provider Identifier (NPI) or MMIS Number ..................................... 27

COMMON FUNCTIONS FOR ALL TERMINAL TYPES ........................................................ 29

Review Function ....................................................................................................................... 29

Inserting Thermal Paper into the Internal Thermal Printer ....................................................... 29

Ordering Thermal Paper for the Internal Thermal Printer ........................................................ 30

Card Swipe ................................................................................................................................ 30

Common MEVS Terminal Messages ....................................................................................... 31

Jan 2013 1 Introduction