Vendo V-MAX 576 Service Manual
Vendo V-Max
Manual
for
®
Pepsi-Cola
Identified Equipment
Vendo P/N 1121009
Rev. C
The Vendo Company
7209 N. Ingram • Fresno, California 93650 • (559) 439-1770 • fax (559) 439-2083
PARTS AND SERVICE
MANUAL
P/N: 1121009
REV C: 9/2002
TCP-1
V-MAX PEPSI TABLE OF CONTENTS
SAFETY SECTION......................................................................................Pages S-1 - S-18
A COMMITMENT TO SAFETY....................................................................Page S-2
VENDOR INSTALLATION...........................................................................Pages S-3 - S-6
ELECTRICAL HAZARDS.............................................................................Pages S-7 - S-8
MECHANICAL HAZARDS ...........................................................................Page S-9
REFRIGERATION HAZARDS .....................................................................Page S-10
SUBSTITUTIONS AND MODIFICATIONS..................................................Pages S-11 - S-12
CONSUMER SAFETY WARNING...............................................................Page S-13
GAS ISLAND VENDOR INSTALLATION PROTOCOL ...............................Page S-14
MOUNTING TO PEDESTAL........................................................................Page S-15
PARTS, SALES, AND SERVICE CENTERS OF VENDO/SANDEN CO.....Pages S-16 - S-17
GENERAL INFORMATION.........................................................................Pages G1 - G12
GENERAL INFORMATION..........................................................................Page G-2
INITIAL SET-UP ..........................................................................................Pages G-3 - G-4
LABEL INSTALLATION...............................................................................Page G-5
ALIGNMENT CHECK...................................................................................Page G-6
LOADING INSTRUCTIONS.........................................................................Page G-7
VEND MECHANISM PARTS DESCRIPTION..............................................Pages G-8 - G-9
VEND CYCLE..............................................................................................Pages G-10 - G-11
PROGRAMMING SECTION........................................................................Pages PC-1 - PC-23
9.1 PROGRAMMING...................................................................................Pages PC-2 - PC-4
SET-UP AND CODE DESCRIPTION ..........................................................Pages PC-5 - PC-18
9.1 WIRING DIAGRAM................................................................................Pages PC-19 - PC-22
COMMON PARTS SECTION......................................................................Pages C-1 - C-18
READING A PARTS LIST............................................................................Pages C-3
HARDWARE LIST .......................................................................................Pages C-4 - C-5
INNER DOOR..............................................................................................Pages C-6 - C-7
CABINET ASSEMBLY.................................................................................Pages C-8 - C-9
STACK ASSEMBLY.....................................................................................Pages C-10 - C-13
REFRIGERATION ASSEMBLY...................................................................Pages C-14 - C-15
AIR DAM ASSEMBLY..................................................................................Pages C-16 - C-17
V-MAX PEPSI PARTS SECTION................................................................Pages PPC-1 - PPC-10
MAIN DOOR ................................................................................................Pages PPC-2 - PPC-5
SELECTION PANEL....................................................................................Pages PPC-6 - PPC-7
LOCK ASSEMBLY.......................................................................................Pages PPC-8 - PPC-9
V-MAX PEPSI ROBO DOOR SECTION .....................................................Pages RB-1 - RB-8
ROBO MAIN DOOR.....................................................................................Pages RB-2 - RB-5
ROBO SELECTION PANEL ........................................................................Pages RB-6 - RB-7
TCP-2
MINI V-MAX PARTS SECTION...................................................................Pages SPC-1 - SPC-10
MAIN DOOR ................................................................................................Pages SPC-2 - SPC-5
SELECTION PANEL....................................................................................Pages SPC-6 - SPC-7
LOCK ASSEMBLY.......................................................................................Pages SPC-8 - SPC-9
V-MAX GAS ISLAND VENDOR PARTS SECTION....................................Pages GI-1 - GI-16
MAIN DOOR ................................................................................................Pages GI-2 - GI-5
LOCK ASSEMBLY.......................................................................................Pages GI-6 - GI-7
COIN INSERT..............................................................................................Pages GI-8 - GI-9
SELECTION PANEL....................................................................................Pages GI-10 - GI-11
PEDESTAL ASSEMBLY..............................................................................Pages GI-12 - GI-13
SWITCH MOUNT ASSEMBLY ....................................................................Pages GI-14 - GI-15
MAINTENANCE ..........................................................................................Pages M-1 - M-10
GENERAL MAINTENANCE.........................................................................Page M-2
CARE AND CLEANING...............................................................................Page M-3
REFRIGERATION OPERATION .................................................................Page M-4
DETAILED REFRIGERATION CYCLE........................................................Pages M-5 – M-6
REFRIGERATION PARTS DESCRIPTION.................................................Pages M-7 - M-9
TROUBLESHOOTING.................................................................................Page T-1 - T-9
VENDO WARRANTY...................................................................................Pages T-2 - T-3
PARTS RETURN PROCEDURE.................................................................Page T-4
TROUBLESHOOTING GUIDE.....................................................................Pages T-5 - T-8
TCP-3
SAFETY SECTION
S-1
2/2008
A COMMITMENT TO SAFETY
The Vendo Company is committed to safety in every aspect of our product design. Vendo
is committed to alerting every user to the possible dangers involved in improper handling
or maintenance of our equipment. The servicing of any electrical or mechanical device
involves potential hazards, both to those servicing the equipment and to users of the
equipment. These hazards can arise because of improper maintenance techniques. The
purpose of this manual is to alert everyone servicing Vendo equipment of potentially
hazardous areas, and to provide basic safety guidelines for proper maintenance.
This manual contains various warnings that should be carefully read to minimize the risk
of personal injury to service personnel. This manual also contains service information to
insure that proper methods are followed to avoid damaging the vendor or making it unsafe.
It is also important to understand these warnings are not exhaustive. Vendo could not
possibly know, evaluate, or advise of all of the conceivable ways in which service might be
done. Nor can Vendo predict all of the possible hazardous results. The safety
precautions outlined in this manual provide the basis for an effective safety program. Use
these precautions, along with the service manual, when installing or servicing the vendor.
We strongly recommend a similar commitment to safety by every servicing organization.
Only properly-trained personnel should have access to the interior of the machine.
This will minimize the potential hazards that are inherent in electrical and mechanical
devices. Vendo has no control over the machine once it leaves the premises. It is the
owner or lessor’s responsibility to maintain the vendor in a safe condition. See Section I of
this manual for proper installation procedures and refer to the appropriate service manual
for recommended maintenance procedures. If you have any questions, please contact the
Technical Services Department of the Vendo office nearest you.
SAFETY RULES
• Read the Safety Manual before installation or service.
• Test for proper grounding before installing to reduce the risk of electrical shock and
fire.
• Turn off power switch or disconnect power cord from wall outlet before servicing or
clearing product jams. The vending mechanism can trap and pinch hands.
• Use only fully-trained service technicians for Power- On servicing.
• Remove any product prior to moving a vendor.
• Use adequate equipment when moving a vendor.
• Always wear eye protection, and protect your hands, face, and body when working
near the refrigeration system.
• Use only authorized replacement parts.
• Be aware of inherent dangers in rocking or tipping a vending machine.
• Always turn power off before plugging or unplugging vendor to wall outlet.
S-2
2/2008
SECTION I: VENDOR INSTALLATION
A. Vendors are large, bulky machines of significant size and weight. Improper
handling can result in injury. When moving a vendor, carefully plan the route to be
taken and the people and equipment required to accomplish the task safely.
B. Remove all tape, shipping sealant, and Styrofoam from the vendor. Loosen any
shipping devices used to secure interior parts during shipping. Remove the wooden
shipping base attached to the vendor base by the vendor leveling screws. Make
certain the leveling screws are in place and functional.
C. Position the vendor three to four inches (7.6 cm to 10.2 cm) from a well-constructed
wall (of a building or otherwise) on a flat, smooth surface.
IMPORTANT: The vendor requires three inches (7.6 cm) of air space from the wall
to ensure proper air circulation to cool the refrigeration unit.
D. Adjust the leveling screws to compensate for any irregularities on the floor surface.
Ideally, no adjustment will be necessary and the leveling legs will be flush with the
bottom of the vendor. A spirit level is a useful aid to level the vendor. When the
vendor is properly leveled the outer door, when opened, will remain stationary.
Vendors must be level to ensure proper operation and to maintain stability
characteristics. Do not add legs to the vendor.
E. Check the manufacturer’s nameplate on the left or right side of the vendor’s outer
door to verify the main power supply requirements of the vendor. Be sure the main
power supply matches the requirements of the vendor. To ensure safe operation,
plug the vendor only into a properly grounded outlet.
DO NOT USE EXTENSION CORDS.
F. Recommended voltage specs = volts required + amps of circuit.
G. Dedicated 15A service required for 1 machine.
NOTE: Any power supply variance more than +
10% may cause the vendor to
malfunction.
* Power outlets must be properly grounded.
* Power outlets must be properly polarized, where applicable.
Test the outlets using the following information.
(Refer to Figure 1 on Page S-4.)
S-3
2/2008
(
(
(
(
(
(
(
TYPE 1
LARGE SLOT-LINE 2
NEUTRAL CONTACT (WHITE) 0 - 5 VOLTS
SMALL SLOT-LINE 1
LIVE CONTACT (BLACK)
110 VOLTS
ROUND SOCKET
EARTH CONTACT
GREEN) 0 VOLTS
STEP 1
STEP 2
STEP 3
TYPE 2
NEUTRAL CONTACT
BLUE) 0-5 VOLTS
SLOT
TYPE 3
EARTH CONTACT
(GREEN AND YELLOW)
0 VOLTS
TYPE 4
EARTH CONTACT
(GREEN AND YELLOW)
0 VOLTS
EARTH CONTACT SLOT
(GREEN AND YELLOW)
0 VOLTS
SLOT
LIVE CONTACT
BROWN) 220 VOLTS
POWER CONTACT SOCKET
NEUTRAL (BLUE) 0-5 VOLTS
OR LIVE (BROWN) 220 VOLTS
POWER CONTACT
SOCKET
NEUTRAL (BLUE) 0-5 VOLTS
OR LIVE (BROWN) 220
POWER CONTACT SOCKET
NEUTRAL
OR LIVE
POWER CONTACT
SOCKET
NEUTRAL (BLUE) 0-5 VOLTS
OR LIVE (BROWN) 220 VOLTS
BLUE) 0-5 VOLTS
BROWN) 220 VOLTS
STEP 1
STEP 1
STEP 1
STEP 2
STEP 2
STEP 2
STEP 3
STEP 3
STEP 3
TYPE 5
POWER CONTACT SOCKET
NEUTRAL
OR LIVE (BROWN) 220 VOLTS
BLUE) 0-5 VOLTS
FIGURE 1
POWER CONTACT SOCKET
NEUTRAL (BLUE) 0-5 VOLTS
BROWN) 220 VOLTS
OR LIVE
EARTH CONTACT SOCKET
(GREEN AND YELLOW)
0 VOLTS
CHECKING FOR PROPER GROUNDING AND POLARIZATION
STEP 1
STEP 2
STEP 3
S-4
2/2008
SECTION I: VENDOR INSTALLATION (CONTINUED)
For Type 1 and Type 2 outlets, test for Grounding and Polarization as follows:
1. With a test device (volt meter or test light), connect one probe to the receptacle’s
neutral contact and the other to the live contact. The test device should show a
reaction.
2. Connect one probe to the receptacle’s earth contact and the other to the live
contact. The test device should show a reaction.
For Type 3 through Type 5 outlets, test for Grounding as follows:
1. With a test device (volt meter or test light), determine which of the receptacle’s
power contacts is the live contact.
A. Connect one probe to the receptacle’s earth contact.
B. Connect the second probe to the left (or upper) power contact. If a reaction
occurs, this is the live power contact. If a reaction does not occur, move the
second probe to the right (or lower) contact. A reaction should occur,
indicating that this is the live power contact.
2. Connect one probe to the receptacle’s live power contact (as determined in step 1).
Connect the second probe to the other power contact (neutral). The test device
should show a reaction.
IF THE ABOVE CONDITIONS ARE NOT MET FOR THE GIVEN OUTLET
TYPE, CONTACT A LICENSED ELECTRICIAN AND HAVE THE
NECESSARY CORRECTIONS MADE.
S-5
2/2008
SECTION I: VENDOR INSTALLATION (CONTINUED)
H. Door Support (Figure 2)
The door support is to ensure that the
outer door closes squarely to the cabinet.
Raising the door can also ensure proper
alignment of the door latch.
FIGURE 2
I. Door Latch Alignment (Figure 3)
After any door adjustment, the floating quicker
lock assembly should align itself automatically.
The latch assembly is adjustable. To adjust,
loosen the latch bracket mounting screws,
raise or lower the latch assembly into position,
then tighten the mounting screws.
DO NOT INSERT OBJECTS
INTO LOCK CAVITY.
LATCH
BRACKET
TO FREE OBJECTS, REMOVE
MOUNTING
SCREW
FIGURE 3
NOTE: Refer to the appropriate parts and service manual for detailed
KEEP FINGERS AND OTHER OBJECTS OUT OF LOCK CAVITY
instructions, operating principles, and recommended maintenance
intervals and procedures.
WARNING:
LOCK CAP AS SHOWN
S-6
2/2008
SECTION II: ELECTRICAL HAZARDS
GENERAL
Vendo vending machines are provided with the appropriate power supply setting for your
area. Some models are equipped with step-down transformers, as required. This enables
the vending machine to operate on different main voltages. Refer to Section I. E. for
information to determine the main power requirements. Refer to the appropriate service
manual for details of step-down transformer operations.
The power sources just mentioned are standard for both household and commercial
lighting and appliances. However, careless or improper handling of electrical circuits can
result in injury or death. Anyone installing, repairing, loading, opening, or otherwise
servicing a vending machine should be alerted to this point. Apply all of the normal
precautions observed in handling electrical circuits, such as:
• Refrigeration servicing to be performed by qualified personnel only.
• Unplug the vendor or move power switch to off position before servicing or clearing
product jams.
• Replace electrical cords if there is any evidence of fraying or other damage.
• Keep all protective covers and ground wires in place.
• Plug equipment into outlets that are properly grounded and polarized (where
applicable), and protected with fuses or circuit breakers.
• All electrical connections must be dry and free of moisture before applying power.
A. Grounding Systems
Vendo vending machines are provided with the appropriate service cord for the
power supply in your area. The service cord will connect to the matching electrical
outlet. Always ensure that the outlet to be used is properly grounded before
plugging in the vendor. (See pages S-3 through S-5.)
WARNING:
ALWAYS TEST TO VERIFY PROPER GROUNDING PRIOR TO
INSTALLATION TO REDUCE THE RISK OF ELECTRICAL
SHOCK AND FIRE
The electrical grounding system also includes the bonding of all metal components within
the vendor. This involves a system of bonding wires identified by green or green and
yellow marking. The system uses serrated head screws, lock washers, and star washers
to ensure the electrical connection between parts. Maintenance of vending equipment
may involve disassembly. Include the above items when reassembling, even if the
vending machine may appear to function normally without them. Omitting any of these
items can compromise a link in the grounding system. See the appropriate service
manual or kit instructions for components and assembly instructions.
S-7
2/2008
SECTION II: ELECTRICAL HAZARDS (CONTINUED)
B. Servicing with “Power Off”
For maximum safety, unplug the service cord from the wall outlet before opening
the vendor door. This will remove power from the equipment and avoid electrical
and mechanical hazards. Service personnel should remain aware of possible
hazards from hot components even though electrical power is off. See the
appropriate sections of this manual for further information.
C. Servicing with “Power On”
Some service situations may require access with the power on. Power on servicing
should be performed only by fully-qualified service technicians. Particular
caution is required in servicing assemblies that combine electrical power and
mechanical movement. Sudden movement (to escape mechanical action) can
result in contact with live circuits and vice versa. It is therefore doubly important to
maintain maximum clearances from both moving parts and live circuits when
servicing.
WARNING:
“POWER-ON” SERVICING SHOULD BE ACCOMPLISHED ONLY BY
FULLY-TRAINED PERSONNEL. SUCH SERVICE BY UNQUALIFIED
INDIVIDUALS CAN BE DANGEROUS.
Power to lighting and refrigeration system is shut off automatically by the electronic
controller when the outer door is opened. Applies to V-Max only.
NOTE: For power-on servicing of the vendor’s lighting system, turn lighting power on by
accessing the “LIT” test function of the electronic controller (see programming
on inner door). Applies to V-Max only.
For power-on servicing of the vendor’s refrigeration system, turn refrigeration
power on by accessing the “CNPR” test function of the electronic controller (see
programming on inner door). Applies to V-Max only.
SECTION III: MECHANICAL HAZARDS
S-8
2/2008
A. Servicing of Moving Parts and Assemblies
When servicing assemblies involving moving parts, use extreme caution!! Keep
fingers, hands, loose clothing, hair, tools, or any foreign material clear of
entrapment.
As noted before under the electrical hazards section, Power On servicing should
only be performed by qualified personnel. Refer to and heed the warnings noted in
the electrical hazards section. These warnings refer to the potential hazards
associated with electrical power and moving parts. Always maintain maximum
clearances from electrical and moving parts.
Always install protective covers and guards when reassembling equipment.
WARNING:
THIS VENDING MACHINE INCLUDES MECHANICAL EQUIPMENT
WHICH CAN BE HAZARDOUS IF IMPROPERLY HANDLED OR
SERVICED. USE CAUTION AND CONSULT THE VENDO SAFETY
MANUAL AND THE VENDO SERVICE MANUAL FOR ADDITIONAL
SAFETY INFORMATION.
WARNING
RISK OF ENTRAPM ENT
WARNING
!
RISK OF SHOCK
ELECTRICAL
!
!
S-9
2/2008
SECTION IV: REFRIGERATION HAZARDS
GENERAL
Refrigeration systems involve both electrical power and mechanical action. These
systems may present any of the potential dangers shown in the sections on electrical and
mechanical hazards contained in this manual. See Sections II and III for further
information.
A. Compressed Refrigerant
Refrigeration systems involve the compression and evaporation of gases. The
pressures contained represent a potential hazard if suddenly released in confined
areas. Caution is required when performing maintenance tests or repairs. All
testing of sealed refrigeration systems must be done by trained personnel who are
familiar with the systems and pressures involved.
B. Physical Protection
The accidental release of refrigerant gases can result in physical injuries. Always
wear protective glasses and protect your hands, face, and body when working near
the refrigeration system.
WARNING:
ALWAYS WEAR EYE PROTECTION AND PROTECT YOUR HANDS,
FACE, AND BODY WHEN WORKING NEAR THE REFRIGERATION
SYSTEM.
SECTION V: TEMPERATURE HAZARDS
GENERAL
Maintenance personnel should be alerted to the potential hazards from hot metal surfaces.
High temperatures may be present throughout the refrigeration system even though
electrical power has been removed.
S-10
2/2008
SECTION VI: SUBSTITUTIONS AND MODIFICATIONS
GENERAL
Unauthorized changes or the substitution of unauthorized parts can compromise the
equipment designs. This can result in unsafe conditions for either the service
personnel or the equipment users. Always refer to the appropriate parts and service
manual for replacement parts and maintenance instructions. If questions arise,
contact the Technical Services Department of the Vendo office in your area.
When servicing the vending machine, always reassemble all components to their
original location and position. Maintain the correct routing for tubing, electrical wiring,
etc. Replace all clamps, brackets, and guides to their original locations. Replace all
tubing, sleeving, insulating material, and protective covers to their original condition.
WARNING:
VENDO EQUIPMENT HAS BEEN PROVIDED WITH APPROPRIATE
PROTECTIVE DEVICES TO PROTECT AGAINST THE POSSIBILITY
OF OVERHEATING AND FIRE AS A RESULT OF EQUIPMENT OR
COMPONENT FAILURES. SUBSTITUTION, MODIFICATION, OR
BYPASSING OF SUCH PROTECTIVE DEVICES CAN CREATE
DANGEROUS CONDITIONS. PROTECTIVE CIRCUITS SHOULD
NEVER BE BYPASSED, AND FAILED PROTECTIVE DEVICES MUST
BE REPLACED ONLY WITH FACTORY-AUTHORIZED PARTS.
A. Service Cord Replacement
Vendo vending machines are furnished with unique power supply cords. If
replacement becomes necessary, consult the appropriate parts and service manual
and order the correct replacement cord for the model of vending machine in
question. Do not use substitute replacement cords. Only authorized service
personnel with appropriate training should replace the vending machine service
cord. If a question should arise concerning which service cord to order, contact the
Technical Services Department of the Vendo office in your area.
S-11
2/2008
SECTION VI: SUBSTITUTIONS AND MODIFICATIONS (CONTINUED)
WARNING:
THIS APPLIANCE MUST BE EARTHED.
IMPORTANT!
The wires in the main leads are colored in accordance with the following code:
110v/120v 220v/240v
Green Green and Yellow ............................ Earth
White Blue................................................... Neutral
Black Brown............................................... Live
S-12
2/2008
SECTION VII: CONSUMER SAFETY WARNING
WARNING
:
VENDOR CAN BE OVERTURNED IF SUFFICIENT FORCE IS
APPLIED, AND MAY RESULT IN SERIOUS INJURY OR DEATH.
GENERAL
There have been incidents, including fatalities, when vending machines have been
vandalized by being pulled over in an attempt to obtain free product or money.
To warn of the danger involved in tipping, shaking, or rocking the vending machine, a
decal has been designed to be affixed to vending machines. (One such decal is
supplied with the vending machine.) Vendo will supply sufficient decals to be placed
on all machines, on request. If you have any questions, contact the Technical Services
Department of the Vendo office in your area.
THE FOLLOWING DECAL SHOULD BE PLACED IN A POSITION ON
THE VENDOR CONTROL PANEL AT EYE LEVEL.
MISE EN
WARNING
GARDE
AVISO
Never rock or tilt.
Machine can fall over
and cause serious
injury or death.
Vending machine will
not dispense free
product.
389611A
ENGLISH
Ne jamais secouer
ou incliner.
Le distributeur peut
se renverser et causer
des blessures graves
ou la morte.
Cette machine ne
distribue pas de
produits gratuitement.
389611-1A
FRENCH
S-13
Nunca voltie o incline
esta maquina.
Puede caer sobre usted
y cauzarle heridas
graves o matarle.
Esta Vendomatica no
provee producto gratis.
389611-2A
SPANISH
2/2008
GAS ISLAND VENDOR INSTALLATION PROTOCOL
Vendo Gas Island Vending Machines have been evaluated by UL (Underwriters
Laboratories Inc.
®) for placement at service stations which the NFPA (National Fire
Protection Association) considers a hazardous location. These vendors must be
correctly installed and inspected per the following protocol before they are put into
service.
A. Vendor is to be installed in accordance with the National Electrical Code, NFPA 70,
Article 514 - Gasoline Dispensing and Service Stations, NFPA 30A - Automotive and
Marine Service Station Code, and the Local Authority Having Jurisdiction.
IMPORTANT - Compliance includes direct wiring of the vendor to the voltage source
utilizing proper metal conduit and circuit protection.
B. When installed on support base, the vendor can be installed in an 18-inch high Class
I, Group D, Division 2 Hazardous Location. Additionally, the vendor must be installed
at least 18 inches from any flammable liquid dispensing device.
Vendor support base is to be attached to vendor as shown by view on page S-15.
Vendor should be securely bolted in place using ½-inch nominal diameter hardware
as a minimum.
C. IMPORTANT: FOR ANY INSTALLATION REQUIRING LEVELING OF THE
VENDOR, IT IS MANDATORY TO OBTAIN APPROVAL OF THE LOCAL
AUTHORITY HAVING JURISDICTION. THERE ARE NO EXCEPTIONS.
To level more than 1/8 inch, it is suggested to follow these guidelines:
1. Shimming of one or more mounting points should be done with solid steel,
minimum thickness of 1/8 inch. Solid aluminum is acceptable.
2. It is not acceptable to place shims under all (4) mounting points.
3. Shims should be a minimum of 2 ½ inch x 2 ½ inch square or 2 ½ inch diameter.
4. Shim should have a hole, (approximately ½ inch diameter), through the center in
the same manner as the GIV pedestal foot.
5. Shim should be protected against corrosion by painting, plating, etc.
6. IMPORTANT: Hold down bolt should be a solid, continuous bolt.
It is MANDATORY that all installations requiring leveling be approved by the
LOCAL AUTHORITY HAVING JURISDICTION.
D. Warning - Power tools with arcing and sparking parts, such as electric drills, should
not be used in any hazardous locations during the installation of this vendor.
E. The dispensing area shall be in clear view of the attendant at all times, and placing or
allowing any obstacle to come between the dispensing area and the attendant control
area shall be prohibited.
F. Upon completion of the installation, the Local Fire Marshall, or Authority Having
Jurisdiction, must verify the installation complies with the codes shown in Item A.
After authorization, the vendor may be placed into operation.
S-14
2/2008
MOUNTING TO PEDESTAL
VENDOR
PEDESTAL
FLAT WASHER
LOCK WASHER
FRONT AND REAR COVER
IMPORTANT
- INSTALLATION REQUIREMENTS
HEX BOLT 1/2"-13x1 1/2"
Electrical equipment, such as vending machines, installed within a 20-ft. radius of a
gasoline dispensing unit must meet safety specifications of the National Electrical
Code, NFPA 70 - Article 514 - Gasoline Dispensing and Service Stations, NFPA 30A Automobile and Marine Service Station Code, and the Local Authority Having
Jurisdiction. Safety Specifications are:
• The vending machine must be UL Listed for installation near gasoline dispensing
equipment.
• The vending machine is UL Listed for use in an 18-inch high Class I, Group D,
Division 2 Hazardous Location.
• Installation requires ON-SITE approval of Local Fire Marshall, or Authority Having
Jurisdiction.
• The vending machine should be securely bolted in place using ½” nominal diameter
hardware as a minimum. Use template provided on pedestal carton for mounting
locations. If vendor requires leveling more than 1/8 inch, refer to Page S-14.
• The vending machine must be direct-wired to the voltage source utilizing proper
metal conduit and circuit protection.
Note: There are unique safety and approval considerations required for placement of a
vendor at the gasoline island which will require a non-standard vending machine. A
standard vending machine located at or near the gasoline dispensing area will create
unacceptable risks and will not meet safety agency requirements.
S-15
2/2008
PARTS, SALES, & SERVICE CENTERS OF VENDO/SANDEN COMPANY
AREA ADDRESS PHONE NUMBERS
United States,
Canada
The Vendo Company
7209 N. Ingram
Fresno, CA 93650 U.S.A.
Japan Sanden International Corporation
31-7 Taito 1-Chome
Taito-ku
Tokyo 110, Japan
Europe, Mid-East,
Africa, Mid-Asia
Vendo GMBH
Spangerstr. 22, P.O. Box 130940
40599 Dusseldorf
Germany
Australia,
New Zealand
Sanden International Pty. Ltd.
54 Allingham St., Condell Park
N.S.W. 2200
Australia
Singapore,
Hong Kong,
Indonesia,
Philippines, India
Sanden International (Singapore) Pte., Ltd.
Sanden House, 25, Ang Mo Kio St. 65
Singapore 569062
The Republic of Singapore
Taiwan Sanden International Taiwan Corp.
No, 21-6, Sec 1
Tun Hwa S. Rd., Taipei, Taiwan
Taiwan, ROC
Belgium N.V. Vendo Benelux, S.A.
Industrial Research Park N.O.H.
13 Font St. Landry
1120 Brussels
Belgium
England Vendhall, Ltd.
Unit 17, The Basingstoke Enterprise Centre
Westham Lane, Worting Rd,
Basingstoke, Hants RG22, 6NQ
Great Britain
Italy Vendo Italy S.p.A.
Casella Postale 9
1-15033 Casale Monferrato
Italy
Spain Vendo Iberia, S.A.
C/ Sant Ferran No. 92
Poligono Industrial la Almeda, Sector P-1
08940 Cornella, (Barcelona), Spain
Tel: (559) 439-1770
Fax: (559) 439-2083
Tel: (81) 3-3835-1321
Fax: (81) 3-3833-7096
Tel: (49) 211-74-039-0
Fax: (49) 211-7488541
Tel: 61-2-9791-0999
Fax: 61-2-9791-9029
Tel: 65-482-5500
Fax: 65-482-1697
Tel: 886-2-570-6106
Fax: 886-2-577-1959
Tel: 32-2-268-2595
Fax: 32-2-268-2862
Tel: 44-1256-479309
Fax: 44-1256-844469
Tel: 39-142-335111
Fax: 39-142-5623-48
Tel: 343-474-1555
Fax: 343-474-1842
S-16
2/2008
PARTS, SALES, & SERVICE CENTERS OF VENDO/SANDEN COMPANY
FOR LATIN AMERICA
AREA ADDRESS PHONE NUMBERS
Mexico Vendo de Mexico
Camino Real de Toluca No. 154
Col. Bellavista
01140 Mexico D.F. Mexico
Central America The Vendo Company
7209 N. Ingram
Fresno, CA 93650 U.S.A.
Chile Pelp Internacional, S.A.
4560 El Rosal
Huechuraba, Santiago, Chile
Brazil Cimaq Industria e Comercio de Maq,
Ltda.
Estrada Uniao e Industria, 9.120 Itaipava
25730-730 Petropolis
Rio de Janeiro, Brazil
South America The Vendo Company
7209 N. Ingram Ave.
Fresno, CA 93650 U.S.A.
Tel: (525) 515-9745
Fax: (525) 277-0111
Tel: (559) 439-1770
Fax: (559) 439-2083
Tel: (562) 243-9710
Fax: (562) 740-0504
Tel: (55242) 22-2666
Fax: (55242) 22-3244
Tel: (559) 439-1770
Fax: (559) 439-2083
S-17
2/2008
NOTES
S-18
2/2008
TROUBLESHOOTING
T-1
4/2002
VENDO WARRANTY
For V-Max Equipment Purchased prior to 10/1/01
NEW EQUIPMENT
I. This is a Limited Warranty.
II. The Vendo Company warrants, to the original purchaser, each part of each new vending machine for a period
of fifteen (15) months from the date of shipment, to be free from defects in material and workmanship. This
Warranty DOES NOT include light bulbs, fluorescent tubes, fuses, finish, or operating supplies.
III In addition to the fifteen (15) month Warranty on each part of each new vending machine, the hermetically-
sealed refrigeration system used in machines designed to vend bottles, cans, and aseptic cartons is warranted
to be free from defects in materials and workmanship for an additional four (4) years, provided the hermeticallysealed portion of the system has not been opened or damaged. Hermetically-sealed refrigeration systems DO
NOT include fan motors, temperature controls, capacitors, overload switches or starting relays which are
covered by the fifteen (15) month Warranty.
IV. Electronic control boards and the LED display are warranted against defects in material and workmanship for
an additional two (2) years. The Company, at its option, will either repair or replace products that prove to be
defective.
V. To qualify for Warranty replacement, all requests for returns must be made in writing within the warranty period,
accompanied by a record of the cabinet model and serial number. If a return is found to be inoperative due to
defects in material and/or workmanship, we will, at our option, make necessary repairs or furnish a
reconditioned or new replacement part or refrigeration system at no charge.
VI. The Vendo Company will pay normal transportation charges on parts and refrigeration system replaced under
this Warranty. If special handling or premium transportation is requested, these charges are assumed by the
purchaser.
VII. Any parts and/or refrigeration systems replaced during the warranty period are warranted for the remaining
time on the original warranty.
VIII. This Warranty DOES NOT apply to machines located outside the United States and Canada, reconditioned
equipment, equipment sold “as is”, or components designed to work on electric currents other than 110v/120v
60hz cycle or 208v/220v 50hz cycle, as specified on the serial tag.
IX. Title and risk of loss pass to the purchaser on delivery of the vending machine, replacement parts and/or
refrigeration system to the common carrier. All loss and damage claims are the responsibility of the purchaser
and must be filed with the delivering carrier.
X. This Warranty DOES NOT include any service guarantee, either explicit or implied, nor will it extend to cover
incidental or consequential damages or damages resulting from purchaser or third party negligence, accident,
vandalism, or an act of God.
XI. The Vendo Company reserves the right to make design changes, additions to, and improvements upon any of
our product without incurring any obligation to incorporate same on any product previously manufactured.
XII. This Warranty is in lieu of all other express warranties or other obligations or liabilities on our part, and we
neither assume nor authorize any person to assume for us, any other obligation for liability in connection with
the sale of said machines or parts thereof. EXCEPT AS SPECIFICALLY PROVIDED HEREIN, THERE ARE
NO WARRANTIES GIVEN, EITHER EXPRESS OR IMPLIED, AND ALL OTHER WARRANTIES, INCLUDING
SPECIFICALLY BUT WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY DISCLAIMED.
THE VENDO COMPANY 2/1996
T-2
4/2002
THE VENDO COMPANY
NEW EQUIPMENT WARRANTY
V-MAX VENDING MACHINES
United States / Canada
I. This warranty benefits only the original purchaser of a new vending machine, and does not benefit any transferee of a new vending
machine from the original purchaser.
II. The Vendo Company warrants each part of each new vending machine for a period of fifteen (15) months from the date of shipment,
to be free from defects in material and workmanship. This Warranty DOES NOT include light bulbs, fluorescent tubes, fuses, finish or
operating supplies.
III. The hermetically-sealed refrigeration system used in machines designed to vend bottles, cans, and aseptic cartons is warranted to
be free from defects in materials and workmanship for six (6) years, provided the hermetically-sealed portion of the system has not
been opened or damaged. This six (6) year warranty DOES NOT include fan motors, temperature controls, capacitors, overload
switches or starting relays.
IV. Electronic control boards, LED displays and Vend motors, are warranted against defects in material and workmanship for five (5)
years.
V. Return authorization is required to qualify for warranty replacement. All requests for returns must be in writing or via phone, within
the warranty period, and accompanied by a record of the cabinet model and serial number of the machine. Freight carrier return
tickets will only be issued to the machine owner for refrigeration system returns. This warranty is voided when the serial number of a
machine is missing. If a return is found to be inoperative due to defects in material and/or workmanship, we will, at our option, make
necessary repairs or furnish a reconditioned or new replacement part or refrigeration system at no charge.
VI. “Return Material Tags” indicating cabinet model, machine serial number and explanation of defect must accompany all returned
parts or machines. “Return Material Tags” will be furnished upon request. On-site inspection of defective parts, at The Vendo
Company’s option, may be used to facilitate credit approval or the replacement of parts.
VII. The Vendo Company will pay normal transportation charges on refrigeration systems and parts replaced under this warranty. If
special handling or premium transportation is requested, those charges will be assumed by the original purchaser.
VIII. Any parts and/or refrigeration systems replaced during the warranty period are warranted for the remaining time on the original
warranty.
IX. This warranty DOES NOT apply to machines located outside the United States and Canada, reconditioned equipment, equipment
sold “as is”, or components designed to work on electric currents other than 110v/120hz 60 cycle, as specified on the serial tag.
X. Title and risk of loss pass to the original purchaser on delivery of the vending machine, replacement parts and/or refrigeration
system to the common carrier. All loss and damage claims are the responsibility of the original purchaser and must be filed with the
delivering carrier.
XI. This warranty DOES NOT include any service guarantee, either explicit or implied, nor will it extend to cover incidental or
consequential damages resulting from the original purchaser or third party negligence, accident, vandalism, or an act of God.
XII. The Vendo Company reserves the right to make design changes, additions to, and improvements upon any of our product without
incurring any obligation to incorporate same on any product previously manufactured.
XIII. This warranty is in lieu of all other express warranties or other obligations or liabilities on our part, and we neither assume nor
authorize any person to assume for us, any other obligation for liability in connection with the sale of said machines or parts thereof.
EXCEPT AS SPECIFICALLY PROVIDED HEREIN, THERE ARE NO WARRANTIES GIVEN, EITHER EXPRESS OR IMPLIED, AND
ALL OTHER WARRANTIES, INCLUDING SPECIFICALLY BUT WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY DISCLAIMED.
T-3
4/2002
PARTS RETURN PROCEDURES
1. All parts returned must be accompanied by a material return tags (P/N 1122825) Tag must clearly state the reason for the
return and the Return Goods Authorization Number received from your Vendo Customer Service Rep at 1-800-344-7216.
(Return tags are available from our parts department upon request).
2. All parts should be properly wrapped and packed securely to avoid further damage.
3. To replace an inoperative part, please use the following instructions
4. Complete the return tag making sure to fill in ALL requested information to ensure prompt processing. Keep top (white)
copy for your records. Attach tag to inoperative part and send it by the most inexpensive method of transportation
(Federal Express Ground or Overnight Transportation) To: THE VENDO COMPANY, 4015 EAST RAINES ROAD,
MEMPHIS, TENNESSEE 38118.
5. Be sure to check (5) the box marked “credit” and
check the box marked “replace with like part”.
6. If the box is marked for replace with like part, a like part will be shipped at no charge if our inspection shows
that the inoperative part became defective during the warranty period.
7. If the box is marked for credit, a credit will be issued to cancel the invoice on which the replacement part was
shipped. This credit will include any applicable prepaid transportation charges. To receive credit the
inoperative part must be returned within 30 days from the date the replacement was shipped.
8. Vendo does not issue cash credit for the return of any part or accessory.
REFRIGERATION UNIT RETURN PROCEDURE
1. All refrigeration units returned must be accompanied by a material return tag (P/N 1122826). Tag must clearly state the
reason for the return and the Return Goods Authorization Number received from your Vendo Customer Service Rep at 1800-344-7216. (Return tags are available from our parts department upon request).
2. All refrigeration units should be properly wrapped and packed securely to avoid further damage.
3. To replace an inoperative part, please use the following instructions.
4. Complete the return tag making sure to fill in ALL requested information to ensure prompt processing. Keep top (white)
copy for your records. Attach tag to inoperative part and send it by the most inexpensive method of transportation
(Federal Express Ground or Overnight Transportation) To: THE VENDO COMPANY 7209 N. INGRAM AVE.
FRESNO, CA. 93650
5. Be sure to check (5) the box marked “credit” and
box marked “replace with like part”.
6. If the box is marked for replace with like part, a like part will be shipped at no charge if our inspection shows
that the inoperative part became defective during the warranty period.
7. If the box is marked for credit, a credit will be issued to cancel the invoice on which the replacement part was
shipped. This credit will include any applicable prepaid transportation charges. To receive credit the
inoperative part must be returned within 30 days from the date the replacement was shipped.
8. Vendo does not issue cash credit for the return of any refrigeration unit.
*Canadian and International customers please contact your Customer Service Representative for
return instructions
to fill in the invoice number covering the part sent to you or
to fill in the invoice number covering the part sent to you or check the
T-4
TROUBLESHOOTING GUIDE
This guide is a general list of probable problems, causes, and solutions. For problems not
listed or additional questions, contact the Technical Services Department at Vendo, 7209 N.
Ingram Ave., Fresno, CA 93650 or call 1-800-344-7216, extension 3368. Please have the
manufacturer’s date code and model number of the vendor when you call.
The troubleshooting guide is divided into three columns: Possible Problem, Possible Cause,
and Service Suggestion.
POSSIBLE PROBLEM POSSIBLE CAUSE SERVICE SUGGESTION
Returns all good coins No power to vendor Check power supply.
No power to changer Check coin mechanism
plugs. Check for faulty
harness wiring (see wiring
diagram for circuit).
Acceptor is out of adjustment
or coin gate is not closed
Electronic-CREM function:
1.) No power to acceptor
2.) Defective acceptor
Coin paths are dirty Clean acceptor with
Check coin mechanism.
2. Check electrical
connections of the
acceptor.
2. Replace acceptor.
approved cleaner. DRY
VERY THOROUGHLY.
T-5
POSSIBLE PROBLEM POSSIBLE CAUSE SERVICE SUGGESTION
Money accepted, no
product vended
Bad selection switch harness
Sold-out switch (of column
Vend motor runs until two or
three products are vended
or vend motors run
continuously
Motor position switch not
Refrigeration unit will not
run at all
Bad temperature sensor Check / replace.
Bad refrigeration relay Check / replace.
Compressor will not start Overload Protector
Bad selection switch(es) Check selection switches,
replace as necessary.
Check harness connection.
connection
Check switch, replace as
selected) inoperative
Improper cam lobe
adjustment
making proper contact with
cam lobe
No power to vendor Check power supply, also
inoperative
necessary.
Check cam for proper
arrangement of cam lobes
(see product set-up guide).
Check lever for proper lever
positioning and freedom of
movement.
check service cord
connections.
Check overload (apply
insulated jumper across
terminal, if compressor
starts, replace overload).
T-6
POSSIBLE PROBLEM POSSIBLE CAUSE SERVICE SUGGESTION
Compressor will not start,
condenser fan motor
running - unit hot (power to
compressor)
Compressor inoperative Disconnect power to vendor,
Compressor starts but does
not run
Starting relay stays closed Replace relay.
Compressor motor problem Check, replace.
Compressor runs but
cabinet temperature warm
Condenser fan not working Check circuit to run motor.
Blocked or dirty condenser
Evaporator fan not working Check circuit to fan motor.
Bad inner door seal Check for moisture on seal.
Starting relay or capacitor
inoperative
Check relay or capacitor,
replace.
remove all leads from
compressor, check continuity
from “common”, “start” and
“run” to compressor case. If
continuity shows, replace
compressor. Also check
from “common to start”
(using continuity or IHMS). If
meter fails to show reading
replace compressor.
Will not cycle Check overload and contact,
replace overload if
necessary.
Loss of refrigerant Replace refrigeration unit.
(Note: Any work of this
nature done without express
permission from The Vendo
Company can void
refrigeration unit warranty.)
Replace motor. Check for
obstruction of fan blade.
Check condenser vanes for
(Refer to initial installation in
the service manual)
obstruction, lint or dirt.
Clean, also check for proper
air flow through refrigeration
area.
Replace motor, also check
for obstruction of fan blade.
Adjust inner door as
necessary (See initial set-up
of service manual). Replace
door seal.
T-7
POSSIBLE PROBLEM POSSIBLE CAUSE SERVICE SUGGESTION
Evaporator frosted over Water at base of evaporator
unit
Product freezing up too cold Temperature setting too low Adjust temperature setting in
Excessive noise Fan blade bent or hitting
shroud
Fan motor noisy Replace if necessary.
Refrigeration base loose or
bent
Both compressor and
condenser fan motors will
Bad refrigeration control
relay
not operate
Bad wiring connection at
refrigeration control relay
Check for proper drainage
(such as plugged drain, kinks
in drain tube, etc.), check
door seal.
electronic controller.
Straighten, relocate shroud
position, or remove shroud.
Tighten bolt or replace if
necessary.
Test relay using relay test
function of the electronic
controller. Replace relay if
necessary.
Check wiring connections.
Make corrections if
necessary.
T-8
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