Vendo V21 521 Operators Manual
Parts & Service Manual
For ALL V21 Identified Equipment
SandenVendo America, Inc.
10710 Sanden Drive, Dallas, TX 75238
T: 800-344-7216 F: 800-541-5684
T: 214-765-9066 F: 214-340-8029
www.vendoco.com
FOR TECHNICAL ASSISTANCE,
PLEASE CALL:
1-800-344-7216 EXT-1036
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230212
TABLE OF CONTENTS
SAFETY SECTION ………………………………………………
Pages S-1 – S-15
A COMMITMENT TO SAFETY …………………………………………
Page S-2
VENDOR INSTALLATION ………………………………………………….
Pages S-3 – S-6
ELECTRICAL HAZARDS ……………………………………………………..
Pages S-7 – S-8
MECHANICAL HAZARDS ………………………………………………….
Page S-9
REFRIGERATION HAZARDS ……………………………………………
Page S-10
SUBSTITUTIONS & MODIFICATIONS ……………………………….
Pages S-11 – S-12
CONSUMER SAFETY WARNING ……………………………………….
Page S-13
PARTS, SALES, & SVA SERVICE CENTERS …………………………
Pages S-14 – S-15
GENERAL INFORMATION …………………………………….
Pages G-1 – G-15
GENERAL INFORMATION ………………………………………………...
Page G-2
INITIAL SET-UP …………………………………………………………………
Pages G-3 – G-4
LABEL INSTALLATION CHAMELEON ………………………………..
Page G-5
LABEL INSTALLATION TRADE …………………………………………..
Page G-6
LABEL INSTALLATION HV3 ………………………………………………
Page G-7
LABEL INSTALLATION HVV ………………………………………………
Page G-8
ALIGNMENT CHECKS ……………………………………………………….
Page G-9
LOADING INSTRUCTIONS ………………………………………………..
Pages G-10 – G-11
VEND MECHANISM PARTS DESCRIPTION ……………………….
Pages G-12 – G-13
VEND CYCLE …………………………………………………………………….
Pages G-14 – G-15
12.4 PROGRAMMING HV3 / CHAMELEON ….……….....
Pages P1-1 – P-14
12.4 PROGRAMMING ………………………………………………………
Page P1-2
SET-UP & CODE DESCRIPTION ………………………………………..
Pages P1-3 – P-12
12.4 WIRING DIAGRAMS ………………………………………………….
Page P1-13
SPACE-TO-SALES………………………………………………………………
Pages P1-14
12.4 PROGRAMMING COKE CHAMELEON ….………......
Pages P2-1 – P2-18
12.4 PROGRAMMING ………………………………………………………
Page P2-2
SET-UP & CODE DESCRIPTION ………………………………………..
Pages P2-3 – P2-16
12.4 WIRING DIAGRAMS ………………………………………………….
Page P2-17
SPACE-TO-SALES………………………………………………………………
Pages P2-18
12.1 PROGRAMMING TRADE …………………….………...
Pages P3-1 – P3-18
12.1 PROGRAMMING ………………………………………………………
Page P3-2
SET-UP & CODE DESCRIPTION ………………………………………..
Pages P3-3 – P3-15
12.1 WIRING DIAGRAMS ………………………………………………….
Page P3-16 – P3-18
12.3 PROGRAMMING HVV ….....………………….………...
Pages P4-1 – P4-14
12.1 PROGRAMMING ………………………………………………………
Page P4-2
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SET-UP & CODE DESCRIPTION ………………………………………..
Pages P4-3 – P4-12
12.3 WIRING DIAGRAMS ………………………………………………….
Page P4-13 – P4-14
CABINET PARTS .………………………………………………..
Pages C-1 – C-22
READING A PARTS LIST ……………………………………………………
Page C-2
HARDWARE LIST ………………………………………………………………
Pages C-3 – C-6
CABINET ASSEMBLY CHAMELEON / TRADE / HV3 ….………
Pages C-7 – C-8
CABINET ASSEMBLY HVV .……………………………………………….
Pages C-9 – C-10
STACK ASSEMBLY ….……..………………………………………………….
Pages C-11 – C-12
MECH PLATE ASSEMBLY ………………………………………………….
Pages C-13 – C-14
621 / 721 / 821 REFRIGERATION ASSEMBLY …………………...
Page C-15
521 REFRIGERATION ASSEMBLY……………………………………….
Page C-16
621 / 721 / 821 C02 REFRIGERATION ASSEMBLY …………...
Page C-17
POWER BOX ASSEMBLY …………………………………………………..
Pages C-18 – C-19
HARNESS QUICK REFERENCE GUIDE ……………………………….
Pages C-20 – C-22
DOOR PARTS CHAMELEON ………………………………….
Pages D1-1 – D1-10
OUTER DOOR …………………………………………………………………..
Pages D1-2 – D1-7
LOCK ASSEMBLY ………………………………………………………………
Page D1-8
INNER DOOR ASSEMBLY …………………………………………………
Pages D1-9 – D1-10
DOOR PARTS CHAMELEON ADA …….…………………….
Pages D2-1 – D2-8
OUTER DOOR …………………………………………………………………..
Pages D2-2 – D2-5
LOCK ASSEMBLY ……………………………………………………………...
Page D2-6
INNER DOOR ASSEMBLY …………………………………………………
Pages D2-7 – D2-8
DOOR PARTS CHAMELEON LIVE DISPLAY ………………
Pages D3-1 – D3-9
LIVE DISPLAY OUTER DOOR ……………………………………………
Pages D3-2 – D3-5
LIVE DISPLAY ASSEMBLY …………………………………………………
Page D3-6
LIVE DISPLAY LOCK ASSEMBLY ……………………………………….
Page D3-7
LIVE DISPLAY INNER DOOR ASSEMBLY …………………………..
Pages D3-8 – D3-9
DOOR PARTS TRADE …………………………………………..
Pages D4-1 – D4-15
OUTER DOOR …………………………………………………………………..
Pages D4-2 – D4-9
LOCK & TRANSACTION ASSEMBLY …………………………………
Pages D4-10 – D4-13
INNER DOOR ASSEMBLY …………………………………………………
Pages D4-14 – D4-15
DOOR PARTS TRADE ADA ……………………………………
Pages D5-1 – D5-15
OUTER DOOR …………………………………………………………………..
Pages D5-2 – D5-9
LOCK & TRANSACTION ASSEMBLY …………………………………
Pages D5-10 – D5-13
INNER DOOR ASSEMBLY …………………………………………………
Pages D5-14 – D5-15
DOOR PARTS TRADE LIVE DISPLAY ……………………….
Pages D6-1 – D6-14
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LIVE DISPLAY OUTER DOOR …………………………………………….
Pages D6-2 – D6-10
LIVE DISPLAY LOCK & TRANSACTION ASSEMBLY …………..
Page D6-11 – D6-12
LIVE DISPLAY INNER DOOR ASSEMBLY …………………………..
Pages D6-13 – D6-14
DOOR PARTS HV3 ADA ………………………………………………..
Pages D7-1 – D7-8
OUTER DOOR …………………………………………………………………
Pages D7-2 – D7-5
LOCK ASSEMBLY …………………………………………………………….
Page D7-6
INNER DOOR ASSEMBLY ………………………………………………..
Pages D7-7 – D7-8
DOOR PARTS HVV ……………………………………………..
Pages D8-1 – D8-15
MAIN DOOR …………………………………………………………………....
Pages D8-2 – D8-5
LIGHTING …………………………………………………………………………
Pages D8-6 – D8-9
SELECTION PANEL ………………………………………………….............
Pages D8-10 – D8-11
T-HANDLE OPTION ………………………………………………………....
Pages D8-12 – D8-13
INNER DOOR ASSEMBLY …………………………………………………
Pages D8-14 – D8-15
DOOR PARTS HVV ADA ………………………………………
Pages D9-1 – D9-15
MAIN DOOR …………………………………………………………………....
Pages D9-2 – D9-5
LIGHTING …………………………………………………………………………
Pages D9-6 – D9-9
SELECTION PANEL ………………………………………………….............
Pages D9-10 – D9-11
T-HANDLE OPTION ………………………………………………………....
Pages D9-12 – D9-13
INNER DOOR ASSEMBLY …………………………………………………
Pages D9-14 – D9-15
MAINTENANCE ……………………………………………………………
Pages M-1 – M-9
PREVENTATIVE MAINTENANCE SUGGESTIONS ………………
Page M-2
LUBRICATION GUIDE ………………………………………………………
Page M-2
CARE & CLEANING ………………………………………………………….
Page M-3
REFRIGERATION OPERATION ………………………………………….
Pages M-4 – M-6
REFIRGERATION PARTS DESCRIPTION …………………………….
Pages M-7 – M-9
TROUBLESHOOTING CHAMELEON / TRADE / HV3 ……….
Pages T1-1 – T1-11
VENDO WARRANTY ……………………………………………………….
Page T1-2
PARTS RETURN PROCEDURE ………………………………………….
Page T1-3
TROUBLESHOOTING GUIDE ……………………………………………
Pages T1-4 – T1-11
TROUBLESHOOTING HVV ……………………………………………….
Pages T1-12 – T1-18
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SAFETY
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A COMMITMENT TO SAFETY
SandenVendo America, Inc. is committed to safety in every aspect of our product design.
SandenVendo America, Inc. is committed to alerting every user to the possible dangers involved
in improper handling or maintenance of our equipment. The servicing of any electrical or
mechanical device involves potential hazards, both to those servicing the equipment and to
users of the equipment. These hazards can arise because of improper maintenance techniques.
The purpose of this manual is to alert everyone servicing SandenVendo America, Inc. equipment
of potentially hazardous areas, and to provide basic safety guidelines for proper maintenance.
This manual contains various warnings that should be carefully read to minimize the risk of
personal injury to service personnel. This manual also contains service information to insure that
proper methods are followed to avoid damaging the vendor or making it unsafe. It is also
important to understand these warnings are not exhaustive. SandenVendo America, Inc. could
not possibly know, evaluate, or advise of all of the conceivable ways in which service might be
done. Nor can SandenVendo America, Inc. predict all of the possible hazardous results. The
safety precautions outlined in this manual provide the basis for an effective safety program. Use
these precautions, along with the service manual, when installing or servicing the vendor.
We strongly recommend a similar commitment to safety by every servicing organization. Only
properly-trained personnel should have access to the interior of the machine. This will
minimize the potential hazards that are inherent in electrical and mechanical devices.
SandenVendo America, Inc. has no control over the machine once it leaves the premises. It is the
owner or lessor’s responsibility to maintain the vendor in a safe condition. See Section I of this
manual for proper installation procedures and refer to the appropriate service manual for
recommended maintenance procedures. If you have any questions, please contact the Technical
Services Department of the SandenVendo America, Inc. office nearest you.
SAFETY RULES
• Read the Safety Manual before installation or service.
• Test for proper grounding before installing to reduce the risk of electrical shock and fire.
• Turn off power switch or disconnect power cord from wall outlet before servicing or
clearing product jams. The vending mechanism can trap and pinch hands.
• Use only fully-trained service technicians for Power- On servicing.
• Remove any product prior to moving a vendor.
• Use adequate equipment when moving a vendor.
• Always wear eye protection, and protect your hands, face, and body when working near
the refrigeration system.
• Use only authorized replacement parts.
• Be aware of inherent dangers in rocking or tipping a vending machine.
• Always turn power off before plugging or unplugging vendor to wall outlet.
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SECTION I: VENDOR INSTALLATION
A. Vendors are large, bulky machines of significant size and weight. Improper handling can
result in injury. When moving a vendor, carefully plan the route to be taken and the
people and equipment required to accomplish the task safely.
B. Remove all tape, shipping sealant, and Styrofoam from the vendor. Loosen any shipping
devices used to secure interior parts during shipping. Remove the wooden shipping base
attached to the vendor base by the vendor leveling screws. Make certain the leveling
screws are in place and functional.
C. Position the vendor three to four inches (7.6 cm to 10.2 cm) from a well-constructed wall
(of a building or otherwise) on a flat, smooth surface.
IMPORTANT: The vendor requires three inches (7.6 cm) of air space from the wall to
ensure proper air circulation to cool the refrigeration unit.
D. Adjust the leveling screws to compensate for any irregularities on the floor surface.
Ideally, no adjustment will be necessary and the leveling legs will be flush with the
bottom of the vendor. A spirit level is a useful aid to level the vendor. When the outer
door is open, it will remain stationary if the vendor is properly leveled. Vendors must be
level to ensure proper operation and to maintain stability characteristics. Do not add legs
to the vendor. The leveling legs shall not raise the vendor more than 1 1/8 inch
above the ground.
E. Check the manufacturer’s nameplate on the left or right side of the vendor’s outer door
to verify the main power supply requirements of the vendor. Be sure the main power
supply matches the requirements of the vendor. To ensure safe operation, plug the
vendor only into a properly grounded outlet.
DO NOT USE EXTENSION CORDS.
F. Recommended voltage specs = 115V ± 10%
G. Dedicated 15A service required for 1 machine.
NOTE: Any power supply variance more than + 10% may cause the vendor to malfunction.
∗ Power outlets must be properly grounded.
∗ Power outlets must be properly polarized, where applicable.
∗ Test the outlets using the following information.
(Refer to Figure 1 on Page S-4.)
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SECTION I: VENDOR INSTALLATION (CONTINUED)
IF THE ABOVE CONDITIONS ARE NOT MET FOR THE GIVEN OUTLET
For Type 1 and Type 2 outlets, test for Grounding and Polarization as follows:
1. With a test device (volt meter or test light), connect one probe to the receptacle’s neutral
contact and the other to the live contact. The test device should show a reaction.
2. Connect one probe to the receptacle’s earth contact and the other to the live contact. The
test device should show a reaction.
For Type 3 through Type 5 outlets, test for Grounding as follows:
1. With a test device (volt meter or test light), determine which of the receptacle’s power
contacts is the live contact.
A. Connect one probe to the receptacle’s earth contact.
B. Connect the second probe to the left (or upper) power contact. If a reaction occurs,
this is the live power contact. If a reaction does not occur, move the second probe to
the right (or lower) contact. A reaction should occur, indicating that this is the live
power contact.
2. Connect one probe to the receptacle’s live power contact (as determined in step
1). Connect the second probe to the other power contact (neutral). The test device should
show a reaction.
TYPE, CONTACT A LICENSED ELECTRICIAN AND HAVE THE NECESSARY
CORRECTIONS MADE.
H. Electronic Power Lock
The auxiliary, (back-up battery pack), voltage is specified by the lock manufacturer to be
24-30 Volts DC. This is typically provided by a back-up battery pack with (3) 9-volt
commercially available alkaline batteries.
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SECTION I: VENDOR INSTALLATION (CONTINUED)
I. Door Support (Figure 2)
The door support is to ensure that the
outer door closes squarely to the cabinet.
Raising the door can also ensure proper
alignment of the door latch.
J. Door Latch Alignment (Figure 3)
After any door adjustment, the floating quicker lock
assembly should align itself automatically. The latch
assembly is adjustable. To adjust, loosen the latch bracket
mounting screws, raise or lower the latch assembly into
position, then tighten the mounting screws.
FIGURE 2
FIGURE 3
NOTE: Refer to the appropriate parts and service manual for detailed instructions,
operating principles, and recommended maintenance intervals and procedures.
WARNING:
KEEP FINGERS AND OTHER OBJECTS OUT OF LOCK CAVITY
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SECTION II: ELECTRICAL HAZARDS
GENERAL
SandenVendo America, Inc. vending machines are provided with the appropriate power supply
setting for your area. Some models are equipped with step-down transformers, as required. This
enables the vending machine to operate on different main voltages. Refer to Section I. E. for
information to determine the main power requirements. Refer to the appropriate service manual
for details of step-down transformer operations.
The power sources just mentioned are standard for both household and commercial lighting
and appliances. However, careless or improper handling of electrical circuits can result in injury
or death. Anyone installing, repairing, loading, opening, or otherwise servicing a vending
machine should be alerted to this point. Apply all of the normal precautions observed in
handling electrical circuits, such as:
• Refrigeration servicing to be performed by qualified personnel only.
• Unplug the vendor or move power switch to off position before servicing or clearing
product jams.
• Replace electrical cords if there is any evidence of fraying or other damage.
• Keep all protective covers and ground wires in place.
• Plug equipment into outlets that are properly grounded and polarized (where
applicable), and protected with fuses or circuit breakers.
• All electrical connections must be dry and free of moisture before applying power.
A. Grounding Systems
SandenVendo America, Inc. vending machines are provided with the appropriate service
cord for the power supply in your area. The service cord will connect to the matching
electrical outlet. Always ensure that the outlet to be used is properly grounded before
plugging in the vendor. (See pages S-3 through S-5.)
ALWAYS TEST TO VERIFY PROPER GROUNDING PRIOR
TO INSTALLATION TO REDUCE THE RI S K OF ELE CTRICAL
The electrical grounding system also includes the bonding of all metal components within
the vendor. This involves a system of bonding wires identified by green or green and yellow
marking. The system uses serrated head screws, lock washers, and star washers to ensure the
electrical connection between parts. Maintenance of vending equipment may involve
disassembly. Include the above items when reassembling, even if the vending machine may
appear to function normally without them. Omitting any of these items can compromise a
link in the grounding system. See the appropriate service manual or kit instructions for
components and assembly instructions.
WARNING:
SHOCK AND FIRE
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SECTION II: ELECTRICAL HAZARDS (CONTINUED)
WARNING:
B. Servicing with “Power Off”
For maximum safety, unplug the service cord from the wall outlet before opening the vendor
door. This will remove power from the equipment and avoid electrical and mechanical
hazards. Service personnel should remain aware of possible hazards from hot components
even though electrical power is off. See the appropriate sections of this manual for further
information.
C. Servicing with “Power On”
Some service situations may require access with the power on. Power on servicing should be
performed only by fully-qualified service technicians. Particular caution is required in
servicing assemblies that combine electrical power and mechanical movement. Sudden
movement (to escape mechanical action) can result in contact with live circuits and vice
versa. It is therefore doubly important to maintain maximum clearances from both moving
parts and live circuits when servicing.
Power to lighting and refrigeration system is shut off automatically by the electronic
controller when the outer door is opened.
NOTE: For power-on servicing of the vendor’s lighting system, turn lighting power on by
accessing the Lights test function of the electronic controller (see programming on inner door).
For power-on servicing of the vendor’s refrigeration system, turn refrigeration power on by
accessing the Compressor test function of the electronic controller (see programming on inner
door).
“POWER ON” SERVICING SHOULD BE ACCOMPLISHED ONLY
BY FULLY-TRAINED PERSONNEL. SUCH SERVICE BY
UNQUALIFIED INDIVIDUALS CAN BE DANGEROUS.
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SECTION III: MECHANICAL HAZARDS
WARNING:
A. Servicing of Moving Parts and Assemblies
When servicing assemblies involving moving parts, use extreme caution!! Keep fingers,
hands, loose clothing, hair, tools, or any foreign material clear of entrapment.
As noted before under the electrical hazards section, Power On servicing should only be
performed by qualified personnel. Refer to and heed the warnings noted in the electrical
hazards section. These warnings refer to the potential hazards associated with electrical
power and moving parts. Always maintain maximum clearances from electrical and moving
parts.
Always install protective covers and guards when reassembling equipment.
THIS VENDING MACHINE INCLUDES MECHANICAL EQUIPMENT
WHICH CAN BE HAZARDOUS IF IMPROPERLY HANDLED OR
SERVICED. USE CAUTION AND CONSULT THE SandenVendo
America, Inc. SAFETY MANUAL AND SandenVendo America, Inc.
SERVICE MANUAL FOR ADDITIONAL SAFETY INFORMATION.
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SECTION IV: REFRIGERATION HAZARDS
WARNING:
AND BODY WHEN WORKING NEAR THE REFRIGERATION SYSTEM
GENERAL
Refrigeration systems involve both electrical power and mechanical action. These systems may
present any of the potential dangers shown in the sections on electrical and mechanical hazards
contained in this manual. See Sections II and III for further information.
A. Compressed Refrigerant
Refrigeration systems involve the compression and evaporation of gases. The pressures
contained represent a potential hazard if suddenly released in confined areas. Caution is
required when performing maintenance tests or repairs. All testing of sealed refrigeration
systems must be done by trained personnel who are familiar with the systems and
pressures involved.
B. Physical Protection
The accidental release of refrigerant gases can result in physical injuries. Always wear
protective glasses and protect your hands, face, and body when working near the
refrigeration system.
ALWAYS WEAR EYE PROTECTION AND PROTECT YOUR HANDS, FACE,
SECTION V: TEMPERATURE HAZARDS
GENERAL
Maintenance personnel should be alerted to the potential hazards from hot metal surfaces. High
temperatures may be present throughout the refrigeration system even though electrical power
has been removed.
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SECTION VI: SUBSTITUTIONS AND MODIFICATIONS
WARNING:
REPLACED ONLY WITH FACTORY-AUTHORIZED PARTS.
GENERAL
Unauthorized changes or the substitution of unauthorized parts can compromise the equipment
designs. This can result in unsafe conditions for either the service personnel or the equipment
users. Always refer to the appropriate parts and service manual for replacement parts and
maintenance instructions. If questions arise, contact the Technical Services Department of the
SandenVendo America, Inc. office in your area.
When servicing the vending machine, always reassemble all components to their original
location and position. Maintain the correct routing for tubing, electrical wiring, etc. Replace all
clamps, brackets, and guides to their original locations. Replace all tubing, sleeving, insulating
material, and protective covers to their original condition.
SandenVendo America, Inc. EQUIPMENT HAS BEEN PROVIDED WITH
APPROPRIATE PROTECTIVE DEVICES TO PROTECT AGAINST THE
MODIFICATION, OR BYPASSING OF SUCH PROTECTIVE DEVICES CAN
CREATE DANGEROUS CONDITIONS. PROTECTIVE CIRCUITS SHOULD
POSSIBILITY OF OVERHEATING AND FIRE AS A RESULT OF
EQUIPMENT OR COMPONENT FAILURES. SUBSTITUTION,
NEVER BE BYPASSED, AND FAILED PROTECTIVE DEVICES MUST BE
A. Service Cord Replacement
SandenVendo America, Inc. vending machines are furnished with unique power supply
cords. If replacement becomes necessary, consult the appropriate parts and service
manual and order the correct replacement cord for the model of vending machine in
question. Do not use substitute replacement cords. Only authorized service personnel
with appropriate training should replace the vending machine service cord. If a question
should arise concerning which service cord to order, contact the Technical Services
Department of the SandenVendo America, Inc. office in your area.
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SECTION VII: SUBSTITUTIONS AND MODIFICATIONS (CONTINUED)
WARNING:
The wires in the main leads are colored in accordance with the following code:
THIS APPLIANCE MUST BE EARTHED. IMPORTANT!
110v/120v 220v/240v
Green Green and Yellow ............................. Earth
White Blue ................................................... Neutral
Black Brown ................................................ Live
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SECTION VIII: CONSUMER SAFETY WARNING
WARNING:
THE FOLLOWING DECAL SHOULD BE PLACED IN A POSITION ON THE
VENDOR CAN BE OVERTURNED IF SUFFICIENT FORCE IS APPLIED
GENERAL
There have been incidents, including fatalities, when vending machines have been vandalized by
being pulled over in an attempt to obtain free product or money. To warn of the danger
involved in tipping, shaking, or rocking the vending machine, a decal has been designed to be
affixed to vending machines. (One such decal is applied on the vending machine.) SandenVendo
America, Inc. will supply sufficient decals to be placed on all machines, on request. If you have
any questions, contact the Technical Services Department of the SandenVendo America, Inc.
office in your area.
AND MAY RESULT IN SERIOUS INJURY OR DEATH.
VENDOR CONTROL PANEL AT EYE LEVEL
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AREA
ADDRESS
PHONE NUMBERS
SandenVendo America, Inc.
Dallas, TX 75238-1335 U.S.A.
Sanden International Corporation
Tokyo 110, Japan
Vendo GMBH
Germany
Australia
Sanden International (Singapore) Pte., Ltd.
The Republic of Singapore
Sanden International Taiwan Corp.
Taiwan, ROC
Vendo UK Ltd.
Great Britain
Vendo Italy S.p.A.
Italy
Vendo Iberia, S.A.
08940 Cornella, (Barcelona), Spain
United States, Canada
Japan
Europe, Mid-East, Africa,
Mid-Asia
Australia, New Zealand
Singapore, Hong Kong,
Indonesia, Philippines, India
Taiwan
10710 Sanden Drive
31-7 Taito 1-Chome
Taito-ku
Spangerstr. 22, P.O. Box 130940
40599 Dusseldorf
Sanden International Pty. Ltd.
54 Allingham St., Condell Park
N.S.W. 2200
Sanden House, 25, Ang Mo Kio St. 65
Singapore 569062
No, 21-6, Sec 1
Tun Hwa S. Rd., Taipei, Taiwan
Tel: (800) 344-7216
Fax: (800) 541-5684
Tel: (81) 3-3835-1321
Fax: (81) 3-3833-7096
Tel: (49) 211-74-039-0
Fax: (49) 211-7488541
Tel: 61-2-9791-0999
Fax: 61-2-9791-9029
Tel: 65-482-5500
Fax: 65-482-1697
Tel: 886-2-570-6106
Fax: 886-2-577-1959
Belgium
England
Italy
Spain
N.V. Vendo Benelux, S.A.
Industrial Research Park N.O.H.
13 Font St. Landry
1120 Brussels
Belgium
Vendo House
Kingsclere Road
Basingstoke, Hants RG21, 5GU
Casella Postale 9
1-15033 Casale Monferrato
C/ Sant Ferran No. 92
Poligono Industrial la Almeda, Sector P-1
Safety | S-14
V21
Tel: 32-2-268-2595
Fax: 32-2-268-2862
Tel: 44-1256-479309
Fax: 44-1256-844469
Tel: 39-142-335111
Fax: 39-142-5623-48
Tel: 343-474-1555
Fax: 343-474-1842
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230239
AREA
ADDRESS
PHONE NUMBERS
Vendo de Mexico
IMI Cornelius de Mexico, S.A. de C.V.
SandenVendo America, Inc.
Dallas, TX 75238-1335 U.S.A.
Dallas, TX 75238-1335 U.S.A.
Mexico
Mexico
Central America
South America
Carreta Mexico - Tequisquiapan Km 3.2
San Juan del Rio, Queretaro
C.P. 76800
Manual Dublan No. 35
Col. Tacubaya, Deleg. Miguel Hidalgo
C.P. 11870 Mexico
10710 Sanden Drive
SandenVendo America, Inc.
10710 Sanden Drive
Tel: (52) 427 2718096
Fax: (52) 427 2718077
Tel: (52 55) 5272-7904
Fax: (52 55) 5273-5949
Tel: (214) 765-9066
Fax: (214) 221-7010
Tel: (214) 765-9066
Fax: (214) 221-7010
V21
Safety | S-15
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230247
GENERAL INFORMATION
V21 General Information | G-1
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230247
GENERAL INFORMATION
This manual contains programming, operation, and complete parts and electrical wiring
diagrams.
The V21 controller is a microprocessor which will permit pricing per selection from 0.00 to 99.99.
This machine also has space-to-sales programming as well as energy savings modes.
MODEL V21 521 V21 621 V21 721 V21 821
MAXIMUM SELECTIONS 7 8 10 10
DIMENSIONS (HEIGHT X WIDTH X DEPTH)*
CURVED DOOR 61” x 29” x 24” N/A 72” X 39.5” X 35” 79” X 39.5” X 35”
FLAT DOOR N/A 72” X 32.5” X 34.5” 72” X 39.5” X 32.5” N/A
SINGLE COLUMNS 7 8 10 10
12oz.
CAPACITY PER
COLUMN
SHIPPING WEIGHT* 365 lbs. 640 lbs. 685 lbs. 750 lbs.
OPERATION VOLTAGE 115V 60Hz 115V 60Hz 115V 60Hz 115V 60Hz
AMP. RATING 4 8 8 8
REFRIGERATION VOLTAGE 115V 60Hz 115V 60Hz 115V 60Hz 115V 60Hz
CAN***
16oz. GLASS
20oz. PET **
26
13
13
68
28
30
68
28
30
80
34
36
*Dimensions and shipping weight will vary slightly due to manufacturing tolerances, shipping
boards and whether or not coinage is installed.
** 20 oz. PET capacity may vary based on the shape and size of the bottle.
***12 oz. can capacities are listed using a 4-deep set up.
V21 General Information | G-2
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230247
INITIAL SET-UP
A. UNPACKING
Remove all plastic film, cardboard and tape from the outside of the vendor. Loosen any
shipping devices used to secure interior parts during shipment (backspacer, shims or
spacers).
To remove shipping boards from base, raise vendor on a well-stabilized lifting device.
Remove the leveling bolts which hold the boards in place and remove the boards. Replace
bolts to equal heights in the threaded holes. Another method to remove shipping boards is
to split the boards apart. Using a pinch bar or a heavy screwdriver and hammer, insert tool
into the slots and force the boards apart. The leveling legs shall not raise the vendor
more than 1 1/8 inch above the ground.
B. POSITIONING
IMPORTANT: PLACE THE VENDOR IN DESIRED LOCATION AT LEAST THREE TO FOUR
INCHES (7.6CM TO 10.2CM) AWAY FROM ANY REAR OBSTRUCTION. This is for proper
air flow through the refrigeration compartment. The refrigeration system requires rear to
front air circulation for proper operation.
C. POWER SUPPLY CONNECTION
CAUTION: DO NOT USE AN EXTENSION CORD!
The vendor’s power requirements will vary depending upon the country it was purchased for. To
verify the power requirements of the vendor, check the serial plate located on the hinged side of
the outer door (see Figure 4 on page G-4). The power requirements are listed on the serial plate.
To ensure safe operation of the vendor, the vendor’s power supply must be a properly
grounded and polarized outlet. Before plugging the vendor into the outlet, test the outlet to
confirm it will meet the vendor’s power requirements. If the power supply of the outlet is
different from the power requirements of the vendor, a transformer may be necessary.
If the power requirements are not properly met, contact a licensed electrician and have the
necessary correction made.
Should you require additional information, contact the Technical Services Department of the
SandenVendo America, Inc. office in your area.
V21 General Information | G-3
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230247
FIGURE 1
NOTE: The Model number of the vending machine is located on the top, left hand corner of the
serial plate. Do Not use the “BASIC UNIT” number. The BASIC UNIT number is the cabinet size,
which is used on a number of different machines. A typical model number could read
“721TDD00029”. The 721 is the model number, TDD represents the product line of the vendor, and
the remaining digits tell what options are included.
V21 General Information | G-4
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230247
Figure 2
LABEL INSTALLATION CHAMELEON
COIN INSTRUCTION LABEL & PRICE LABEL APPLICATION:
Apply labels to a clean and dry surface. Peel backing from label and apply with firm, even
pressure.
INSTRUCTION LABEL
(Refer to Figure 2 for the following information.)
The coin insert shows the validator opening built into the coin insert. Apply instruction label to
area shown (as needed by the vendor).
FLAVOR LABELS INSTALLATION:
As shown in Figure 3, insert flavor labels to the top of selection window. Rear views of windows
and buttons are shown in Figure 3. Arrows point the direction to insert labels.
Selection window and selection button labels identify product contained in columns.
Figure 3
V21 General Information | G-5
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230247
LABEL INSTALLATION TRADE
COIN INSTRUCTION LABEL & PRICE LABEL APPLICATION:
Apply labels to a clean and dry surface. Peel backing from label and apply with firm, even
pressure.
INSTRUCTION LABEL
(Refer to Figure 4 for the following information.)
Coin insert “A” has a separate validator opening, and insert “B” shows the validator opening built
into the coin insert. Apply instruction label to area shown (as needed by the vendor).
FLAVOR LABELS INSTALLATION:
In Figure 6, corresponding styles are indicated by A, B, C, D, or E notations. Insert flavor labels to
the side or top of selection window or button depending on the style. See Figure 5 for selection
style. Rear views of windows and buttons are shown in Figure 6. Arrows point the direction to
insert labels.
Selection window and selection button labels identify product contained in columns.
V21 General Information | G-6
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230247
Figure 7
LABEL INSTALLATION HV3
COIN INSTRUCTION LABEL & PRICE LABEL APPLICATION:
Apply labels to a clean and dry surface. Peel backing from label and apply with firm, even
pressure.
INSTRUCTION LABEL
(Refer to Figure 7 for the following information.)
The coin insert shows the validator opening built into the coin insert. Apply instruction label to
area shown (as needed by the vendor).
FLAVOR LABELS INSTALLATION:
As shown in Figure 8, insert flavor labels to the top of selection window. Arrows point the
direction to insert labels. Selection window labels identify product contained in columns.
Figure 8
V21 General Information | G-7
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230247
LABEL INSTALLATION HVV
A. FLAVOR LABELS
Before installing flavor labels, bend the top (removal) tab down. To install flavor labels, insert
the two small tabs on the bottom edge of the label into the slots in the selection button.
Press the label in near the two upper tabs until the tabs snap into the slots in the upper wall
of the selection button. (See Figure 9)
Note: if vendor is equipped with optional sold out/ready to vend indicators, then
remove the perforated slug from the lower corner of the flavor label to allow the LED
dome to show through. (See Figure 9)
B. PRICE LABELS
Individual price labels can be applied to the flavor labels. The price labels are located in the
upper right corner of the flavor labels in the area indicated by a dashed oval.
Figure 9
V21 General Information | G-8
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230247
ALIGNMENT CHECKS
REFRIGERATION AREA CHECK:
Check the position of the condensation pan (see Figure 10). The correct position of the pan is on
the right hand side of the vendor with the ramp of the pan just outside the right hand air dam.
Be sure the drain tube is attached to the pan and is free of kinks. A water trap is installed into
the condensation pan and will prevent warm, moist air from reaching the evaporator area.
LOADING INSTRUCTIONS
BASIC LOAD SET-UP (see Figure 11 on next page):
The V21 machine is capable of vending a variety of products. For specific information, refer to
the product set-up label on the machine inner door or contact the Technical Services
Department of the SandenVendo America, Inc. office in your area.
Load product evenly. Product is to be loaded differently depending on the type of product
being vended. Use the directions in Figure 6 in the PRODUCT LOADING section to determine
how to load a specific product.
To maintain the integrity of the stack, never move a vending machine when it is loaded.
V21 General Information | G-9
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230247
V21 General Information | G-10
V21 Parts & Service Manual
All V21 Identified Equipment
REV A – 10/2013
P/N: 1230247
FOR V21 MODEL 521
V21 General Information | G-11
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