The SandenVendo is committed to safety in every aspect of our product design.
SandenVendo is committed to alerting every user to the possible dangers involved in
improper handling or maintenance of our equipment. The servicing of any electrical or
mechanical device involves potential hazards, both to those servicing the equipment
and to users of the equipment. These hazards can arise because of improper
maintenance techniques. The purpose of this manual is to alert everyone servicing
SandenVendo equipment of potentially hazardous areas, and to provide basic safety
guidelines for proper mai nte nance.
This manual contains various warnings that should be carefully read to minimize the risk
of personal injury to service personnel. This manual also contains service information
to insure that proper methods are followed to avoid damaging the Hot Food Display
(HFD) or making it unsafe. It is also important to understand these warnings are not
exhaustive. SandenVendo could not possibly know, evaluate, or advise of all of the
conceivable ways in which service might be done, nor can SandenVendo predict all of
the possible hazardous results. The safety precautions outlined in this manual provide
the basis for an effective safety program. Use these precautions, along with the service
manual, when installing or servicing the HFD.
We strongly recommend a similar commitment to safety by every servicing organization.
Only properly trained personnel should have access to the interior of the machine. This
will minimize the potential hazards that are inherent in electrical and mechanical
devices. SandenVendo has no control over the machine once it leaves the premises. It
is the owner or lessor’s responsibility to maintain the Hot Food Display in a safe
condition. Follow all Safety Rules and Safety Warnings in this manual. If you have any
questions, please contact the Technical Services Department of SandenVendo.
SAFETY RULES
• Read the Safety Warnings before ins tal lation or service.
• Test for proper grounding before installing to reduce the risk of electrical shock and
fire.
• Turn off power switch and disconnect power cord from wall outlet before servicing.
• Use only fully-trained service technicians f or Power-On servicing.
• Use adequate equipment when moving the HFD.
• Use only authorized replacement parts.
• Be aware of inherent dangers in rocking or tipping the HFD.
• Always turn power off before plugging or unplugging HFD to wall outlet.
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SANDENVENDO AMERICA INC
SAFETY WARNINGS
The HFD is for indoor use only. Do not use near water or in condensing humidity.
To prevent electric shock or fire, do not kink, pull, or pinch the power cord, and insure no
equipment is resting on the power cord. If the power cord is damaged, unplug and replace.
Do not connect with other plugs. Do not use an extension cord.
When unplugging, first turn off the power switch. Then pull the plug at the end of the power
cord, not by pulling the power cord, since the cord can be damaged, overheat, and cause a fire.
Do not spray water on the HFD. It may cause an electric shock or fire.
Do not touch the power plug, switches, or other electrical parts with wet hands. It can cause an
electric shock.
Periodically check that the plug is pushed in all the way.
To prevent injuries due to falling objects, liquid spills, electric shock or fire, do not place heavy
objects or liquid-filled objects on top of the HFD.
To prevent electric shock or fire, do not use volatile or flammable products in or near the HFD.
When moving the HFD: turn the HFD off, unplug, and allow the unit to cool. To prevent glass
breakage and injury, do not push on the glass. Also, use proper equipment and lifting
techniques. Insure the product doesn’t tip while it is being moved.
If a lamp or any glass cracks or breaks, turn off the power and discard all food in the HFD.
Replace lamp and / or glass. Remove all glass fragments. Carefully inspect all surfaces,
corners, and gaskets to insure all glass fragments have been removed before returning HFD to
service.
Keep HFD out of direct sunlight and away from heat sources.
Do not hang from the door – this may cause injury or electric shock.
Turn off and unplug HFD before servicing, and let HFD cool before cleaning or servicing.
Use proper tools while servicing.
Use only authorized replacement parts.
The HFD temperatures are factory set to meet NSF food safety requirements. Changing
temperature settings may adversely impact food safety.
The lamps are an integral part of the food heating system. If a lamp is not illuminated, the
temperatures may not be maintained for food safety.
1184982e ECN 53153 8-1-11 3
Shelf edge gasket
Controller Membrane Pad
Lamp
Socket
Lamp
Rear door
Bottom
Gasket
Bottom
Heater
Gasket
Controller
Breaker
Power cord
Front door gaskets
Shelf assemblies
Item Part # Description
22 1180812Fan, HFD (HFD 5 only)
1 2 3 1 6 7 10 9 8
11
12
15
16 4 17
18
19
14
13
Shelf Assembly Connector Colors
10 Blue Shelf Asy, Upper Right
20
21
22
See schematic for wiring harness part numbers
Plate
Front
PARTS
SANDENVENDO AMERICA INC
1 1158489Gasket, Door, Side
2 1158477Gasket, Door, Upper
3 1158491Gasket, Door, Lower
4 1153225 Controller
5 1187519 Heater Kit (not shown)
6 1173478 Shelf Assembly, Upper Left
7 1173508 Shelf Assembly, Middle Left
8 1173455 Shelf Assembly, Bottom
9 1173522 Shelf Assembly, Middle Right
10 1173492 Shelf Assembly, Upper Right
11 1158685Gasket A
12 1158696Gasket B
13 1159513Lamp Socket
14 1159525Xenon Heating Lamp
15 1162225 Power Cord Plug
16 1161921 Circuit Breaker, 15 Amp
17 1194238 Rear Door, HFD
18 1158673Slide Rail, Lower (Horizont al)
19 1158969Slide Rail, Side ( Ver t ic a l)
Heater
Plate
Side
20 1153213Controller Membrane Pad
21 1159604Shelf Edge Gasket
(same each shelf)
switch
1184982e ECN 53153 8-1-11 4
and slides
Item Connector Color Description
6 White Shelf Asy, Upper Left
7 Black Shelf Asy, Middle Left
8 Red (left) Green (right) Shelf Asy, Bottom Shelf
9 Yellow Shelf Asy, Middle Right
(Vertical slide rail
same each side)
SANDENVENDO AMERICA INC
Combo Serve Front Door & Shelf Parts
9 1201311Shelf Guard (4x)
1 2 6
5 7 8 9 3
4
Combo Serve HFD
HFDC00001
Item Part # Description
1 1200392Left Door Assembly
2 1200392-1Right Door Assembly
3 1185603-1Frame Gasket (Horizontal, 2x)
4 1185603-2Frame Gasket (Vertical, 2x)
5 1187405Damper (one each side)
6 1202273Extension Spring (one each side)
7 1199716Rack, Top/Middle Shelf (not shown, 4x)
8 1199728 Rack, Bottom Shelf (not shown, 2x)
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SANDENVENDO AMERICA INC
LED Display
Upper Left
Middle Left Shelf Timers
Lower Left Shelf Timers
Upper Right
Shelf Timers
Lower Right Shelf Timers
Power Button
Time Button
OPERATION
Shelf Timers
Display and Keypad
Shelf Timers
SD card slot
Middle Right
Timer Setting and Operati on
Note: to help prevent keypad damage, push keypad buttons only with finger or thumb; do not
use fingernail, utensil, tool, pen, or other object.
Circulation fans may be turned on or off by the switch at the top rear of the cabinet.
Normal Operation
Pressing the power button turns the HFD on or off. When controller is off, all lamps, heaters,
displays and indicators are off.
Timers
When a timer is off, pressing the timer button once sets the countdown timer to the value
preprogrammed into the controller.
Pressing the timer button again within three seconds activates the timer adjustment mode and
sets the timer to one hour.
Each successive press (within three seconds) adds one hour to the time, up to four hours.
At four hours, the next button press cycles the timer back to one hour again.
Once the timer is activated, the LED next to the shelf timer button becomes green.
The display then reverts to HFD internal ambient temperature display.
While a timer is on, pressing a timer button once displays the remaining time for 4 seconds,
then shelf temperature for 4 seconds, and then the display reverts to the internal ambient
temperature display.
At 14 minutes remaining time, the LED blinks yellow.
When no time remains, the LED blinks red, plus a brief audible alarm sounds.
Pressing the timer button next to the blinking red LED clears the alarm and restarts the timer.
Holding down the Time button, then pressing a timer key, turns off the timer.
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SANDENVENDO AMERICA INC
Converting Temperature from °F to °C (or °C to °F)
1. Controller must be off.
2. While holding down the TIME button, press the On/Off button. Software revision will be
displayed.
3. Press and release the TIME button once to change from °F to ° C (or °C to °F)
4. Wait 5 seconds.
5. Press any timer key once to verify the change.
5. Press the On/Off button to turn the unit on.
6. Verify the display indicates the desired temperature units (°F or °C).
Front Door
If the front door is opened, the controller turns off only the lights. The display reads "OPEn".
After closing the front door, the lights turn on, and the display reverts to internal ambient
temperature.
Heater Temperature Adjustment
With controller power off, hold down the Time button, then press & release the Power button.
The left timer button for a shelf decreases the temperature setpoint.
The right timer button for a shelf increases the temperature setpoint.
To exit heater temperature adjustment mode, press the power button.
Error Codes
E30 I nside ambient thermistor error (open circuit)
E60 Upper left shelf thermistor error (open circuit) (E61)
E61 Middle left shelf thermistor error (open circuit) (E64)
E62 Lower left shelf thermistor error (open circuit) (E67)
E63 Upper r ight shelf thermistor error (open circuit) (E60)
E64 Middle right shelf thermistor error (open circuit) (E63)
E65 Lower right shelf thermistor error (open circuit) (E66)
E90 Unable to read SD card
(Error codes in italics reflect codes on some controllers)
Clear error codes by pressing any key (except for E90 error).
Clearing an error code turns that shelf's heater off.
Clear the E90 error by unplugging the HFD, plugging it in again, and then pressing the power
button.
SD Card Programming
The SD card must be formatted in FAT32, preferably by Windows XP instead of Vista. It must
contain a single file, and the file name does not matter. 512MB or 1GB cards only. The
contents must be ASCII text as follows, in exactly the format shown:
1184982e ECN 53153 8-1-11 7
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