Universal Remote Control URC-L-1870 User Manual

UNIVERSAL

REMOTE

URC-L-1870

8in1

EN

Contents
Introduction -----------------------------------------------------------------------------------		3
Battery Installation ------------------------------------------------------------------------		4
Function Keys -----------------------------------------------------------------------------------		5
Set up Your Remote Control
Set-up by Brand and Code -------------------------------------------------------------------------------		6
Set-up by Auto Search -----------------------------------------------------------------------------------		6
Learn Function
A. Learn a Command--------------------------------------------------------------------------------------------		8
B. Delete a Command-------------------------------------------------------------------------------------------		9
C. Delete All Commands in a Device-----------------------------------------------------------------------		10
D. Delete All Commands---------------------------------------------------------------------------------------		11
Other Set-up
A.	Set up Clock -----------------------------------------------------------------------------------------------	11
B.	Volume lock ------------------------------------------------------------------------------------------------	12
C.	Device lock -------------------------------------------------------------------------------------------------	13
D.	Background Adjust ---------------------------------------------------------------------------------------	14
E.	Contrast Adjust---------------------------------------------------------------------------------------------	15
F.	All off function-----------------------------------------------------------------------------------------------	15
G.	Show view---------------------------------------------------------------------------------------------------	15
H.	Macro function----------------------------------------------------------------------------------------------	15
I.	Delete Macro function------------------------------------------------------------------------------------	17
J.	Device Alternation-----------------------------------------------------------------------------------------	17
Clear All -----------------------------------------------------------------------------------------------		18
Need Help? ------------------------------------------------------------------------------------------		19
Device Brand Code List
TV	------------------------------------------------------------------------------------------------------
VCR ------------------------------------------------------------------------------------------------------
CBL/SAT ------------------------------------------------------------------------------------------------------
CD	-------------------------------------------------------------------------------------------------------
DVD ------------------------------------------------------------------------------------------------------
TAPE -------------------------------------------------------------------------------------------------------
TUNER -------------------------------------------------------------------------------------------------------
AUX ------------------------------------------------------------------------------------------------------

……………………………………………………………………………………………………2

Introduction

Thank you for purchasing the URC20-F15DL universal remote control. It has 8 direct device buttons with LCD screen and features the largest infrared code library on the European market. Based on our (patent pending) creative design, it has the easiest and fastest way to “set up directly” by brand name and code no. through the LCD screen even without the manual book.

The URC20-F15DL universal remote control covers almost all brands of Televisions (TV), DVD-players (DVD), DVR-players (DVD), DVB (CBL/SAT), (digital) Satellite receivers (CBL/SAT), Cable box (CBL/SAT), Video Recorders (VCR), Tuner receivers (TUNER), Tape receivers (TAPE), CD-players (CD), Audio amplifiers (AMP) and other Audio (AUX). It can operate all main functions of your devices.

You can also use “Auto Search” to scan the code library in case of you can’t find your device brand in the list.

Besides, URC20-F15 can “learn” a new code from an original remote control to supplement the codes in case of code shortage.

“Show View” function scans all channels for you to have a program quick view. “All off” function can switch off all your devices with one button.

“Macro” function makes several sequent operations with one button for your home theater

“Volume lock” can fix VOL+/VOLbutton to control only the amplifier for your home theater.

“Device lock” can prevent the device from being reset until you unlock it. URC20-F15 has backlight for LCD screen and separate device backlight to show you

the currently working device.

“Low battery indication” reminds you when needed to replace the batteries. “Device Alternation” allows you to set up any device to AUX. E.g. you can set up a

TV code to AUX and then you will have 2 TV device keys.

All the set up data will be stored in “back up memory” permanently, you don’t need to be worry about data loss when you replace battery.

The F15DL also has “real time clock” to show your time and AM or PM.

All above mentioned functions show you the URC20-F15D is a advanced, very powerful LCD universal remote control. Please read this user manual carefully prior to using you new LCD remote control.

Code Assignment

Bank	for Device	Initial code	Total of codes
TV	TV	042	372
VCR	VCR	115	170
CBL/SAT	Satellite, Cable, DVB	045	323
DVD	DVD, DVR	006	127
CD	CD	098	120
TUNER	TUNER	075	103
TAPE	TAPE	083	133
AUX	AMP, LD	030	178

……………………………………………………………………………………………………3

Battery Installation

This remote control needs 2 AAA batteries to work with. Fresh Alkaline batteries are strongly recommended. To install the batteries:

1.Turn the remote over, and lift the battery cover off.

2.Insert the batteries, matching the batteries to the (+) and (-) marks inside the battery compartment.

3.Slide the battery cover back into place.

Notice 1. Whenever the batteries needed replacement, the LCD remote will indicate this on the screen with amessage. Please replace the new batteries now.

2.All data you have set up into the unit will be stored in memory even you take off the batteries, but you may need to set the clock again.

Securityand disposal references for batteries:

-Batteries are not included in the delivery!

-Keep children away from batteries. If batteries are being swallowed accidentally, consult a doctor immediately!

-Never bypass batteries.

-Please pay attention to the right polarity (+) and (-) of the batteries! Always replace both batteries at once; do not use old and new batteries together or batteries of different types at the same time.

-Do not open batteries, deform or recharge them!

-There is a risk of injury, in case of leaking batteries!

-Do not throw batteries into the fire.

-Danger of exploding is existent.

-Take exhausted batteries out of the device immediately.

-Take the batteries out of the device, if you do not use it for a long period of time.

With reference to environmental protection:

Packing materials are raw materials and can be used again.

Keep packing materials separate. For more information about recycling contact your local administration.

Old devices do not belong in the domestic refuse!

Dispose of old devices responsibly, and contribute to environmental protection. Your local administration will inform you about collecting points and opening times.

Old batteries do not belong in the domestic refuse!

Dispose of old batteries accordingly and contribute to environmental protection. Your local administration will inform you about collecting points and opening times.

Maintenance

Protect the remote control from dirt. Do not use solvents or other aggressive detergents. Clean the case with a damp cloth and dry it well afterwards.

Note:

In case of leaking batteries, wipe the battery compartment with a cloth. Do not insert new batteries straightaway.

……………………………………………………………………………………………………4

Function Keys

For you start to set up the remote control or show you the status in LCD

The number keys operate the same as on your original remote control, and maybe also used for entering device codes when set up.

Works like the TV/Video key on your original TV remote, select the input for TV.

Works like the Enter on your original remote.

Let you select the device you
want to control.	For TV Fastext.
	Television video, TV and text
	mixed,	Teletext	mode, Page
	hold
	REW (fast reverse), PLAY
	(operate your DVD,CD ect.),
	FFWD (fast forward), REC
Works like the Channel Up and Down	(Record), Stop (Terminate your
keys on your original remote control.	operation), PAUSE (Pause the
	function and standby)
Turns the device on or off.
	Learning	function	to	import
Control the volume like the Volume	instructions from other			remote
	control
Up and Down on your original remote
control.
Works like the UP, DOWN, LEFT, RIGHT,	Scans all channel for your
OK key on your original remote control for	program quick view.
menu function. But during set up mode they
are used for cursor, confirm and exit to	Switches off all your devices
program your remote control only.	with one button only.
Works like the Menu or OSD (on-screen display)
or Memory key on your original remote control

Mute the sound

Let you make sequent operations for you home theater.

Ends the entry

……………………………………………………………………………………………………5

Direct Set Up (by Brand and Code)

This revolutionary method lets you directly choose the brand and code in LCD screen, simply set up your remote control even without manual book.

1.Turn on the device (e.g. your television set) you would like to operate. If it is a VCR,

please insert a tape.
2.Press and hold the		key on your remote control. Then press (simultaneously)
a desired device keys (e.g.			)
3.Then release them, the brand will be displayed on the screen.
4.Press the	or	key to select the brand of your device (e.g. your TV
brand: Philips)

5.Check the function of the keys. If none of the keys of your new remote control can

work, or most of the keys work improperly, please try other code by the	or
key to choose, until all basic functions operated properly.

6.If you are satisfied with the code, just press the key to save it. LCD shows

“SUCCESS”and then finishes the set up.

SET+TV

T V

A C C E N T

P H I L I P S

023

0 0 1

1 0

:

4 5

A M

i f s a t i s f i e d , p r e s s O K

P H I L I P S

S U C C E S S

T V 0 1 6

0 1 6

11

:

4 5 A M

Remark:

1.To terminate set up, please press .any device (e.g. ) key or key.

2.You must point your remote control to the device that you want to control when you test the keys.

3., only used to program your new remote control

during set up. You can’t control your device as normal menu function at this moment until you finish set up.

4. If the device is locked, you must first unlock the device then set up.

Set-up by Auto Search

In case of the set-up by Brand and Code failed or you can’t find the brand name in your remote control screen, you may use the Auto Search to find the correct code to operate your device.

1.Turn on the device (e.g. television) you would like to operate. If it is a VCR, please insert a tape.

……………………………………………………………………………………………………6

2.Press the key on your new remote control for more than 3 seconds. Then release it.

3.Press the or keys to select to “CODE SETUP” in LCD menu, and press the key.

4.The screen shows “DEV SEARCH” in the LCD menu, press the key to

confirm. Then press your desired device key (e.g. key) and then press

the key to start the Auto Search (you must point your remote control to

your device during the search).

5.See if the device reacts or not, once the device reacts, press any key to stop the search.

6.Test if most of keys work good or not. If most keys work not good enough, please repeat step 4~5.

7.If you satisfy the reactive code, please press the key to save it and LCD shows “SUCCESS” then show “DEV SEARCH”. You can press device key (e.g.

) again to finish set up or use or to select other set up.

SET 3S

T V

0 1 0

C O D E S E T U P

D E V S E A R C H

11

:

4 5

A M

DVD

T V

0 1 0

D V D

0 1 3

D V D 0 1 4

Press any key to stop the search					check functions, if satisfied, press OK
		D VD	0 3 5

S U C C E S S

Remark:

1.In case of you did not stop the search on time when device being reacted, you may press the or key to search back to find the passed code.

2.The keys of , are only used to set-up your new remote control during the Auto Search, you can’t control your device for menu function at the moment until you finished set up.

……………………………………………………………………………………………………7

3.When remote control searches through all codes, the remote control will stop at the beginning code of the search.

4.If the device is locked, you must first unlock the device then set up.

Learn

The function is used to supplement the preprogrammed code list. The standard

code list may provide most of functions needed, but you can add a small number of additional functions on your URC20-F15D. Or you can add a new code from a new original remote control which is shortage in the code list.

In learn mode, you must prepare a another original remote control where you will take codes from and add into your URC20-F15DL.

You can select “LEARN KEY”to learn commands, or “ DELETE KEY” to delete learnt commands, or choose “DELETE DEV” to delete all learnt commands under a device, or “DELETE ALL” to delete all learnt commands in the remote control.

Learn a Command

1Press a device key (e.g. key) where you want to learn into.

2Press and hold the key for more than 3 seconds, and then release it.

3Scroll or key to “LEARNING”, then press the key.

4Scroll or key to “LEARN KEY”, then press the key. The LCD

shows “SELECT KEY”.

5 Select a (target) key where you want to learn into (e.g. Power key). The LCD shows “WAITING”, it is waiting for your source IR signal. (If you don’t send a IR signal in 30s, LCD will show “FAILED” and then show “SELECT KEY” again.).

6 Point the transmitter of the original (source) remote control to the receiver window of URC20-F15DL by approximately 30mm apart. Refer to below drawing.

7 Press and hold a source key (e.g. Power key) from the original remote control until the LCD display “SUCCESS”. If LCD shows “FA IL E D ”, please repeat steps 4-6.

8.Repeat steps 4-6 to learn more other keys.

S E T 3 S

C O D E S E T U P

T V

0 1 0

L E A R N I N G

11

:

4 5

Press a target key e.g. Power

WA I T T T I N G

L E A R N K E Y

S E L EC T K E Y

……………………………………………………………………………………………………8

Press a source key from original remote, e.g. Power SUCCESS

Receiver window		Original Remote Control

Target Key

Source Key

Remark:

1.A selected target key can be multi learnt from different sources keys, URC20-F15D will store the final learnt signal only.

2.All usual function keys can be learnt except ALL OFF, Show View and Macro etc..

3.Some code form may not be learn by this remote control.

4.You can learn about 100 keys totally for 8 device key.

5.You may press any device key (e.g. key) to finish the learn operation. But you can’t quit when LCD shows “WAITING” until it’s ended.

Delete a Command

If you like to delete a learnt command, you can follow the steps as below:

1.Press the device key (e.g. key) where you like to delete command from.

2.Press and hold the key for more than 3 seconds, and then release it.

3.Scroll or key to “LEARNING”, then press the key and the LCD shows “LEARN KEY”.

4.Scroll or key to “DELETE KEY ” and then press the key.

5.Press the key on URC20-F15DL that you want to delete, the LCD shows “SURE

DELET”and then press the key to confirm, the LCD will show “SUCCESS”.

6.Repeat step 4 to delete other key if you want.

7.Press a device key (e.g. key) to quit the delete operation when all desired commands are deleted.

S E T 3 S

T V

0 1 0

C O D E S E T U P

L E A R N I N G

11

:

4 5

……………………………………………………………………………………………………9

L E A R N K E Y	D E L E T E K E Y	S E L E C T K E Y

Select a key you want to delete				d				delete next key
		SURE DELET				SUCCESS

Delete All Command in a Device

If you want to delete all learnt commands in a device with one operation in stead of deleting every key one by one, please follow the below steps:

1.Press a device key (e.g. key) where you want to delete commands.

2.Press and hold the key for more than 3 seconds, and then release it.

3.Scroll or key to “LEARNING”, then press the key and the LCD

display

“LEARN KEY”.

4. Scroll or key to “DELETE DEV” and then press the key. The LCD

shows “SELECT DEV”

5.You select the device key (e.g. key) want to delete.

6.The LCD shows “SURE DELET” , press the key to confirm, the LCD shows

“SUCCESS”, then shows “SELECT DEV”.

7.Repeat step 4-5 to delete commands for other device key.

8.Press to quit current operation.

S E T 3 S

T V

0 1 0

C O D E S E T U P

L E A R N I N G

11

:

4 5

Device key

L E A R N K E Y	D E L E T E D E V	S E L E C T D V E

	SURE DELET				SUCCESS				S E L E C T D V E

……………………………………………………………………………………………………10

Remark: sometimes it may take maximum about 3 minutes for delete all commands in one device. So if the commands are not many, suggest you delete commands one by one.

D. Delete All Learnt Commands

If you want to delete all learnt commands in your remote control, please follow the below steps:

1.Press and hold the key for more than 3 seconds, then release it.

2.Scroll or key to “LEARNING”, then press the key, LCD shows “LEARN KEY”.

3.Scroll or key to “DELETE ALL” , then press the key.

4.The LCD shows “SURE DELET” , then press the key again, LCD shows

“SUCCESS” to finish the deletion.

S E T 3 S

T V

0 1 0

C O D E S E T U P

L E A R N I N G

11

:

4 5

L E A R N K E Y

D E L E T E A L L

SURE DELET

SUCCESS

T V

0 1 0

11

:

4 5

Other Set Up

A. Set up Clock

You can set up the clock on your URC20-F15DL remote control on it’s LCD screen as below:

1Press and hold the key for more than 3 seconds, then release it.

2Press the or key to select the “CONFIGURE” menu, and then

press the	key.
3 Press the	or	key to select the “TIME SETUP” menu, and then
press the	key.

……………………………………………………………………………………………………11

4Press the or key to move the cursor to select hour or minute or AM/PM, then

press the number key to set hour and minute, and press the or key to select AM or PM.

5 Press the key to save the setting and LCD display “SUCCESS”exit to current

setup state, if you enter errors the LCD screen shows³ERROR”. You can press any device(e.g. ) key to finish set up or press key return to the last state.

SET 3S

T V

CODE SETUP

C O N F I G U R E

1 0

:

4 5

A M

TIME SETUP

T I M E

T I M E

11 4 5 A M

0

1

4 5 A M

	T I M E					SUCCESS				TIME SETUP
	0 2	3 0 P M

B. Volume Lock

This function makes you very convenient when you only use one device to adjust volume. For example, you may use your amplifier as your main volume control, then

you can use this function to fix the volume and mute key to , no matter which

device you use (even you use TV, DVD, VCR etc), the volume and mute key on remote control still control the volume and mute of your amplifier.

1.Press and hold the key for more than 3 seconds, and then release it.

2.Press the or key to select the “CONFIGURE”, and then press the

key.

3. Press the

or

key to select the “VOL LOCK”, and then press the

key.

4.Press the device key to select the device you want to fix, such as .

5.Press the or key to change to “ON” or “OFF” mode.

6.Press the key to save the setting and LCD display “SUCCESS”then “VOL

……………………………………………………………………………………………………12

LOCK” to current setup state, You can press any device key (e.g. ) to finish set up or press the key to last state, or you can use or to select other set

up.

S E T 3 S

T V

0 1 0

C O D E S E T U P

C O N F I G U R E

11

:

4 5

TIME SETUP

VO L L O C K

T V

O N

AMP

A M P

O FF

AM P

OFF

SUCCESS

Remark: You can only lock one device for volume and mute of your new remote control. The locked device will be unlocked when you lock on the other device automatically.

CDevice Lock

You can use Device lock function to fix current device code and this device code can’t be changed by a new set up such as brand and code set up or auto search. You can set it to the “OFF” to quit from this function.

1Press and hold the ““key for more than 3 seconds, then release it.

2Press the or key to select the “CONFIGURE”, then press the

key.

3Press the or key to select the “DEV LOCK”, then press the

key.

4Press the device key to select the device that you want to fix, such as .

5Press the or key to change to the “ON” or “OFF” mode.

6Press the key to save the setting and LCD display “SUCCESS”then “ DEV LOCK”, exit to current setup state. You can press any device key (e.g. ) to finish the set up or press the key to last state, or you can use or to select other set up.

……………………………………………………………………………………………………13

S E T 3 S

T V

0 1 0

C O D E S E T U P

C O N F I G U R E

11

:

4 5

TIME SETUP

D E V L O C K

T V

O F F

T V

O N

SUCCESS

Remark:

You can fix all more than one device code and these device codes can’t be changed by neither Auto Search nor Brand Code Set up.

D. Background Light

If the background light is on, the background light will be lighted up for a while after you press any key.

1Press and hold the key for more than 3 seconds, and then release it.

2 Press the or key to select the “CONFIGURE”, and then press

the key.

3 Press the or key to select the “LIGHT ”, and then press the key.

4Press the or key to change to the “ON” or “OFF” mode.

5 Press thekey to save setting and LCD shows SUCCESS then “LIGHT” exit to current setup state. You can press any device key to finish set up or press the

key to last state, or you can use or to select other set up.

E. Contrast Adjust

If you are not satisfied the LCD screen contrast of your remote control, you can use below steps to change it.

1Press and hold the key for more than 3 seconds, then release it.

2Press the or key to select the “CONFIGURE”, then press the

key.

3 Press the or key to select the “CONTRAST”, then press the

……………………………………………………………………………………………………14

key.

4 Press the or key to adjust contrast level, then press thekey until you

satisfied.

5Press thekey to save the setting and the LCD shows SUCCESS then

“CONTRAST” exit to current setup state. You can press any device key to finish set up or press the key to last state, or you can use or to select other set up.

F.ALL OFF

You can turn off or turn on all devices by one button only and sometimes it’s convenient .

Press and hold the key about 1 second and then release it. The remote control

will send out each power signal for each device key to turn on (or turn off) your appliance one by one. Meanwhile the device key on remote control flashes to tell you which power signal is been sending.

Remark: The remote control must be pointed to device that you like to control until the operation finished.

G. Show View

Show view function scans all TV or CAB/SAT channels for your quick view.

1.Press the device key to select the device (such as ) that you want to operate.

2.Press and hold the SHOWVIEW key about 1 second. When the device’s LED flashes and it goes into Show View mode. The remote control automatically scans all channels for a brief view.

Remark: 1. The remote control must be pointed at the device until Show View operation finished.

2. If you want to exit the show view mode, please press any key during operation.

H. Macro

Macro function lets you make sequent operation for your home theater. URC20-F15D can has total 3 Macro operations.

Press and hold the MACRO key and key (or 2, 3 key) simultaneously, then

release them, the remote control will send out a sequent IR commands that you programmed before. Meanwhile the device LED will flash to tell you which button command is sending.

……………………………………………………………………………………………………15

You can set up a Macro operation by following steps:

1.Press and hold the key for more than 3 seconds, and then release it.

2.Press the or key to select “MACRO”, and then press the key.

3.Press the or key to select the “MACRO1” (or Macro2 or Macro3),

then press the key.

4.The screen shows “SETUP ”, and then press the key.

5.LCD shows “SELECT KEY”, then you can select the device and function key for a

sequent operation that you like.

e.g.: TV+POWER+MUTE+AV, +DVD+PLAY, +VCR+RECORD, etc. That means you want to turn on the TV and shut off it s sound, switch TV input to AV port, at the same time DVD starts to play, VCR begins to record

6.Press the key to save the setting, LCD shows “SUCCESS”then exit to current setup state,

7.You can press any device key to finish set up or press the key to last state and use or to select other set up.

					SET 3S
	T V	0 1 0					C O D E S E T U P			M A C R O
	11	:	4 5 A M

					S E T U P				S E L E C T K E Y
	M A C R O 1

Input sequent operation, then press OK	SUCCESS

Remark:

1. A new Macro set up will erase and cover the last programmed Macro. 2.You can set up to maximum 10 commands in a Macro.

3. During operating Macro, be sure point your remote control to your appliance until finish this operation.

4..Be sure all the keys included in MACRO can send out signals, otherwise even if you programmed these keys inside the MACRO, it still can’t work properly when you operate this function. You can check those keys by pressing them to see the relative Device buttons flash or not before you set up into MACRO.

5. Be sure the device must have relative conditions when you operate MACRO function. For example the disc must be put in the DVD player and a video tape must be put in the VCR when you like to play the DVD or make a record by your VCR by Macro operation.

……………………………………………………………………………………………………16

I. Delete Macro

1.Press and hold the key for more than 3 seconds, then release it.

2.Press the or key to select the “MACRO”, then press the key.

3.Press the or key to select the “MACRO1”, then press the key. LCD shows “SET UP”

4.Press the or key to select the “DELETE ”, and then press the key.

5.LCD shows “SURE DELETE”, Press the key to confirm to delete and the LCD

display shows “SUCCESS”then goes back to the last state.

6.You can press any device key to finish the delete operation or press the key to last state, and use or to select other set up.

					SET 3S
	T V	0 1 0				C O D E S E T U P			M A C R O
	11	:	4 5 A M

M A C R O 1

S E T U P

D E L E T E

SURE DELET

SUCCESS

J. Device Alternation

URC20-F15D has a flexible device definition for key. If you want operate second

VCR (or second TV, SAT/CBL, CD... etc.), you can set up it’s code to AUX device key for a device alteration (CODE SHIFT). Just follow the steps below:

1. Press and hold the key for more than 3 seconds, then release it. Press the

or keys to select to “CODE SETUP”, and press the key.

2. The LCD screen shows the “DEV SEARCH”, Press the or keys to

select “CODE SHIFT”, and press the key. Then you press device key (e.g.

VCR key) for your desired operation device, then press . And then enter the code

……………………………………………………………………………………………………17

number, e.g.005 (you can find them in the BRAND CODE LIST at the attachment of this manual book) of the device brand by number button.

3.Please press the key to save it and exit, LCD shows “SUCCESS”. then return to current setup.

4.Now you can press key to check, it must be set up to VCR code 005. You can

press any device key to finish Device Alternation or press the key to last state, and use or to select other set up.

SET 3S

T V

0 1 0

C O D E S E T U P

D E V S E A R C H

11

:

4 5 A M

VCR

C O D E S H I FT

V C R

0 1 8

T V

0 1 0

V C R

0 1

8

Input the code no. 005

V C R 0 0 5

SUCCESS

11 : 4 5

A M

11 : 4 5 A M

Clear All

Erase all the setting up data, and go back to the factory default settings.

1.Press and hold the key for more than 3 seconds, and then release it.

2.Press the or key to select the “CONFIGURE”, and then press the key.

3.Press the or key to select the “CLEAR ALL”, and then press the key and LCD shows SURE CLEAR.

4.Then press the key to clear all settings and go back to original factory default settings.

……………………………………………………………………………………………………18

Service and warranties:

Your new 8-in-1 remote control is pre-programmed and can handle all important functions of your device. In case of technical inquiries or information concerning our product or its use, our service team is at your service, to help you through a free phone hotline or via email.

Service Address:

SP European Service & Distribution Centre

Londonerstraße 11

D- 48455 Gildehaus

Service times:	Monday to Friday from 9.00 to 18.00
Phone:	00800 / 77 77 88 99 (free)
E-Mail:	[e-mail]

Note: Please don’t send us your device to our address without an explicit calling of our service team. The sender is responsible for any costs and the risk of unrequested submissions.

Need Help?

If you have questions about your remote control, just call our free-phone help line! Before you call, please read the manual carefully. However, please make a note of your device in the table below and tell it to our operators when you make a call.

Date of purchase:				/		/	/
		Day month year
Device	Brand						Model		Model number of	Code
							number		original remote
TV
VCR
CBL/SAT
DVD
CD
TUNER
TAPE
AUX

……………………………………………………………………………………………………19