Thank you for purchasing the Ubiquiti Networks®
UniFi® Cloud Key. This Quick Start Guide is designed
to guide you through installation and also includes
warrantyterms.
Package Contents
UniFi Cloud KeyEthernet Cable
RESET
Model: UC-CK
microSD Card
(8 GB)
System Requirement
Web Browser: Google Chrome (Other browsers may
have limited functionality.)
TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the
professional installer’s responsibility to follow local country regulations,
including operation within legal frequency channels, output power, indoor
cabling requirements, and Dynamic Frequency Selection (DFS) requirements.
Quick Start Guide
Network Topology Requirement
(UniFi Controller)
UniFi Controller
Good
Fair
Poor
Great
Network:
Switches12Gateway
Ulizaon
18%
Internet
Capacity
43%
Clients
412
Guests
113
IoT
45
Everything is
great
My Dashboard
Edit Widgets
-24hrs
-24hrs
Max
980
Min
0
Now
Now
Throughput
Latency
ISP Load:
Great
-24hrs
Max0Now
Airme
-24hrs
High
Low
Now
Retry Rate
Great
Wi-Fi Load:
225.2 Mbps
125.2 Mbps
1
Wi-FiTrafficDistribuon
3661140444852566064100
104
108
112
116
120
124
128
132
136
140
149
153
157
161
165
5GHz
2.4 GHz
Access Points
20
Last 24 Hrs
MostAcveAPs
Office
Back Room
Storage
Roof
HallwayWe...
91 GB
86 GB
53 GB
48 GB
45 GB
Top 5Applicaons
YouTube
35Clients
Instagram
19Clients
Squarespace
17Clients
Google
12Clients
Facebook
20Clients
Top Interference
HallwayWe...
Roof
Storage
51%
45%
44%
TopCPU Usage
Office
Back Room
Home
51%
45%
43%
Most AcveClients
Wi-Fi Key Metrics
91Clients
iPhone
87Clients
Android
45Clients
MacBook
35Clients
PC Laptop
12Clients
iPad
TopMemoryUsage
Client FrequencyDistribuon
DeviceDistribuon
HD-Kitchen
HD-Conference
Storage
Roof
HallwayWe...
56.9%
35.6%
34%
28%
24%
LongestClientUpme
Wi-FiSummary
RoungUlizaon
Switch Summary
iPad-1
APsOnline
Gateway- USGMain
Controller- OfficeCK
Controller- Office2CK
25%CPU Ulizaon
50%CPU Ulizaon
33%CPU Ulizaon
Online
MBP-2
Clients
iPad-2
Ulizaon
Clients
PortUlizaon
8d 4h0m3224
2d 8h30m
1,324
2d 5h15m
64%
1,324
32%
Port Usage
VPNName
Status
Users
Guests
Purpose
AverageData
Port 1- GB
VPN-LA-PDX
212Corporate
320 GB
Port 2- GBPOE+
VPN-LA-PDX2
60VLAN Only
11 GB
Port 3- 10GB
Remote-Office-1
430VLAN Only
12 GB
120
80
32
HD-Conference
42%
Office-ArtDept
42%
MBP-1
Traffic
Devices
Traffic
2d 3h10m
248 GB
536
1,248 GB
Port 4- GBPOE
Transfer-1
712VLAN Only
0 GB
13
5GHz
50%
13 LAN
03 WLAN
01 WAN
0%0%0%
100%
100%
100%
Average Capacity
500 Mbps
Average Airme Ulizaon8%Average SpectralEfficiency
2.1(b/s) Hz
64% 11acW2
28% 11ac
08% 11n
1300 Mbps
0 Mbps
100%0%(b/s)Hz
3.76(b/s)Hz
Internet Connecon:
30 Mbps
40 Mbps
50 Mbps
20 Mbps
10 Mbps
0 Mbps
-24 hrs
-12 hrs
Now
Download
TheorecalCapacity
Throughput
Portland
SDN
MostAcveSwitches
A DHCP-enabled network (for the UniFi Cloud Key
to obtain an IP address)
UniFi Cloud Key
UAP-AC-HDUAP-AC-PRO
US-16-150W
LAN
USG-PRO-4
(DHCP Server)
WAN
Internet
Remote Access to
Sample Network Diagram
All UniFi devices also support off-site management
controllers. For setup details, see the User Guide on
the website: www.ubnt.com/download/unifi
UAP-AC-M-PRO
SW-24A
56.9%
SW-8A
35.6%
SW-8B
34%
SW-24E
28%
SW-24D
24%
Hardware Overview
Front Panel LED
LED ColorStatus
WhiteFactory defaults.
Flashing White Initializing.
Alternating
White/Blue
BlueDevice is working properly.
Device is busy; do not touch or
unplug it. This usually indicates
that a process such as a firmware
upgrade is taking place.
Top Panel
Ethernet Port
Ethernet This Gigabit Ethernet port is used to
connect the power and should be connected to the
LAN and DHCP server. Power can be provided by an
802.3af PoE switch, such as the UniFi PoE Switch.
Bottom Panel
Reset Button
microSD Slot
RESET
Reset The Reset button serves two functions:
• Restart Press and release the Reset button
quickly.
• Restore to Factory Default Settings Press and
hold the Reset button for more than five seconds.
USB-C Optional power source (5V, minimum 1A) if
PoE is not available.
microSD This slot is used to back up the Cloud Key
configuration to the microSD card (included).
USB Type C
Port
Side Panel
Shutdown
Button
Shutdown Press the Shutdown button to initiate
a graceful shutdown (all services will be shut down
and the CPU will remain active). After pressing the
button, wait until the LED goes off, and then unplug
the Cloud Key.
Hardware Installation
1 3 5 7 9 11 13 15 17 19 21 22
2 4 6 8 10 12 14 16 1820 22 24
SFP1
SFP2
1. Connect the Ethernet Cable to the Ethernet port.
2. Connect the other end of the Ethernet Cable to a
port on a network switch, such as a UniFiSwitch.
RESET
Powering the UniFi Cloud Key
1 3 5 7 9 11 13 15 17 19 21 22
2 4 6 8 10 12 14 16 18 20 22 24
SFP1
SFP2
Use an 802.3af-compliant switch, such as a UniFi
Switch, or a USB power source (not included).
UniFi Switch
The UniFi Cloud Key can be powered by a UniFi PoE
Switch or other 802.3af-compliant switch.
RESET
UniFi Switch Power Connection Diagram
USB Power Source
Connect the USB cable (not included) from the
UniFi Cloud Key directly to a USB power source
(5V, minimum 1A).
RESET
USB Power Connection Diagram
Software Installation
The UniFi Controller software is pre-installed on the
UniFi Cloud Key. Use one of the following methods
to launch the software:
• If you are using Chrome, go to the Chrome
Instructions section (recommended).
• If you are using a different web browser, go to the
Instructions for Other Web Browsers section.
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