UniFi®802.11ac Dual-Radio Pro Access Point. This Quick Start
Guide is designed to guide you through installation and
includes warranty terms.
Important: The UAP-AC-PRO requires the UniFi Controller
v5.4 or newer, available at: downloads.ubnt.com/unifi
Package Contents
UniFi AP AC ProMounting BracketCeiling Backing Plate
Flat Head Screws
(Qty. 4)
Screw Anchors
(Qty. 4)
TERMS OF USE: Ubiquiti radio devices must be professionally installed. Shielded Ethernet
cable and earth grounding must be used as conditions of product warranty. TOUGHCable™ is
designed for outdoor installations. It is the Professional Installer’s responsibility to follow local
country regulations, including operation within legal frequency channels, output power, and
Dynamic Frequency Selection (DFS) requirements.
Keps Nuts
(Qty. 4)
Cable Feed
Plug
Screws
(Qty. 4)
802.11ac Dual-Radio
Pro Access Point
Model: UAP-AC-PRO
Quick Start
Guide
Installation Requirements
• Phillips screwdriver
• Drill and drill bit (6 mm for wall-mounting or 3 mm for
ceiling-mounting)
• Optional: Drywall or keyhole saw (to cut 18 mm hole for
Ethernet cable feed)
• Cat5/6 UTP cable for indoor installations
Outdoor Installation Requirements
Important: The UAP-AC-PRO may be installed outdoors
under an eave or other protected location. Do not
install the UniFi AP in an open environment.
• Mounting location should be at least 60 cm (2 ft) from the
edge of the eave or ceiling.
• Cable feed opening must be directed away from the open
environment.
• Cable feed must be pointed downwards when wall-mounted.
• Shielded Category 5 (or above) cabling with drain wire
should be used for all outdoor wired Ethernet connections
and should be grounded through the AC ground of the PoE.
We recommend that you protect your networks from
harmful outdoor environments and destructive ESD events
with industrial-grade, shielded Ethernet cable from Ubiquiti
Networks. For more details, visit
www.ubnt.com/toughcable
System Requirements
• Linux, MacOSX, or Microsoft Windows 7/8/10
• Java Runtime Environment 1.6 (1.8 or newer recommended)
• Web Browser: Mozilla Firefox, Google Chrome, Microsoft
Edge, or Microsoft Internet Explorer 10 (or newer)
• UniFi Controller software v5.4 or newer (available at:
www.ubnt.com/download/unifi)
Network Topology Requirements
UAP-AC-M-PRO
(UniFi Controller)
UniFi Controllerr
• A DHCP-enabled network (for the AP to obtain an IP address
as well as for the wireless clients after deployment)
• A UniFi Cloud Key or management station running the UniFi
Controller v5.4 (or newer) software, located either on-site
and connected to the same Layer-2 network, or off-site in
the cloud or NOC
UniFi Cloud Key
UAP-AC-PRO
US-16-150W
UAP-AC-HD
LAN
USG-PRO-4
(DHCP Server)
All UniFi devices support off-site management controllers. For
setup details, see the User Guide on the website:
www.ubnt.com/download/unifi
WAN
Internet
Remote Access too
Sample Network Diagram
Hardware Overview
LED
LED ColorStatus
White
Flashing White
Alternating
White/Blue
Blue
Quickly
Flashing Blue
Steady Blue
with Occasional
Flashing
Factory default, waiting to be integrated.
Initializing.
Device is busy; do not touch or unplug it.
This usually indicates that a process such
as a firmware upgrade is taking place.
Indicates the device has been successfully
integrated into a network and is working
properly.
This is used to locate an AP.
When you click Locate in the UniFi
Controller software, the AP will flash. It
will also display the location of the AP on
the map.
Indicates the device is in an isolated state
(all WLANs are brought down until an
uplink is found).
Ports
Security
Slot
Secondary
Port
Reset
Button
Secondary The Secondar y port is a Gigabit Ethernet port used
for bridging.
USB
Port
Main
Port
Reset The Reset button serves two functions for the UniFi AP:
• Restart Press and release the Reset button quickly.
• Restore to Factory Default Settings Press and hold the
Reset button for more than five seconds.
USB The USB port is reser ved for future use.
Main The Main port is a Gigabit Ethernet por t used to
connect the power and should be connected to the LAN and
DHCPserver.
Note: If you need to remove the UniFi AP from the
Mounting Bracket, insert a paper clip in the Security
Slot to release the Lock Tab and turn the UniFi AP
counterclockwise.
Upgrade from UAP-PRO
The design of the UAP-AC-PRO Mounting Bracket facilitates
upgrades from the UAP-PRO, by eliminating the need to drill
new holes in the wall or ceiling tile. The following illustrations
show the Mounting Bracket holes that are used for the
UAP-AC-PRO and UAP-PRO:
Mounting Bracket Holes (4)
for UAP-AC-PRO
Mounting Bracket Holes (3)
for UAP-PRO
To begin the upgrade, perform the following steps:
1. Insert a paper clip into the UAP-PRO Locking Notch
to disengage the lock. Then turn the UAP-PRO
counterclockwise and lift it off of the mounting bracket.
Locking Notch
UAP-PRO (wall mount installation)
2. Unscrew the three screws holding the mounting bracket to
the wall or ceiling tile.
3. Go to step 3 of the Wall Mount section or step 4 of the
Ceiling Mount section.
Hardware Installation
The UniFi AP can be mounted on the wall or ceiling. Perform
the steps for the appropriate installation:
Wall Mount
1. Position the Mounting Bracket at the desired location on
the wall with the Arrow pointing up.
2. Mark the four mounting holes, and use a 6 mm drill bit to
drill the holes. If your Ethernet cable feeds through the
wall, cut or drill a circle approximately 18 mm in diameter.
Then feed the CAT5/6 cable through the hole.
Arrow
Optional 18 mm Hole for
Ethernet Cable Feed through the Wall
3. Insert the Screw Anchors into the 6 mm holes. Secure the
Mounting Bracket to the wall by inserting the Screws into
the anchors.
Note: If upgrading from the UAP-PRO, secure
the new Mounting Bracket to the wall using the
existingholes.
4. Remove the rubber port cover from the UniFi AP.
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