Ubiquiti UAPRO User Manual
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Table of Contents
Chapter 1: Product Overview .......................................1
Package Contents ................................................................1
System Requirements ............................................................1
Network Topology Requirements .................................................1
Hardware Overview ..............................................................2
Chapter 2: Installation ..............................................3
Hardware Installation .............................................................3
Powering the UniFi AP-Pro ........................................................4
Software Installation ..............................................................5
Chapter 3: Using the UniFi Controller Software ......................8
Interface Tabs ....................................................................8
Common Interface Options .......................................................8
Recent Events ....................................................................8
Settings ..........................................................................9
Admin ..........................................................................14
able of ContentsUniFi™ AP-Pro User Guide
Chapter 4: Map Tab ................................................15
Adding Custom Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Adding a Google Map ...........................................................16
Placing Access Points on the Map ................................................18
Setting the Map Scale ...........................................................20
Chapter 5: Statistics Tab ...........................................22
Clients ..........................................................................22
Quick Look ......................................................................22
Current Usage - Top Access Points ...............................................23
Recent Activities .................................................................23
Chapter 6: Access Points Tab .......................................24
Chapter 7: Users Tab ...............................................26
Chapter 8: Guests Tab .............................................28
Chapter 9: Offline Clients Tab ......................................30
Chapter 10: Access Point Details ...................................31
Details .........................................................................31
Users ...........................................................................32
Guests .........................................................................33
Configuration ..................................................................33
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Chapter 11: User/Guest Details ....................................40
Details ..........................................................................40
Statistics ........................................................................40
History ..........................................................................41
Configuration ...................................................................41
Chapter 12: Hotspot Manager .....................................42
Appendix A: Portal Customization .................................44
Overview ........................................................................44
Enabling Portal Customization ...................................................44
Viewing the Default Portal .......................................................44
Setup ...........................................................................44
Appendix B: UniFi Discovery Utility ................................46
Overview ........................................................................46
Appendix C: Specifications ........................................48
able of ContentsUniFi™ AP-Pro User Guide
Appendix D: Safety Notices ........................................49
Electrical Safety Information .....................................................49
Appendix E: Warranty .............................................50
General Warranty ................................................................50
Appendix F: Compliance Information ..............................51
FCC .............................................................................51
Industry Canada .................................................................51
RF Exposure Warning ............................................................51
CE Marking ......................................................................51
RoHS/WEEE Compliance Statement ..............................................52
Appendix G: Declaration of Conformity ............................53
Appendix H: Contact Information ..................................54
Ubiquiti Networks Support ......................................................54
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AP-Pro User Guide
Chapter 1: Product OverviewUniFi
Chapter 1: Product Overview
Thank you for purchasing the Ubiquiti UniFi AP-Pro.
The UniFi AP-Pro works with the UniFi AP, AP-LR, AP-Mini,
AP-Outdoor, and AP-Outdoor 5G. It includes the UniFi
Controller software, which allows you to manage your
wireless network using your Web browser.
This User Guide is for use with the UniFi AP-Pro and
version 2.0 or above of the UniFi Controller software.
Additional information is available on our website at
http://wiki.ubnt.com/UniFi_FAQ
The UniFi AP-Pro also includes the necessary hardware
for mounting the unit on a wall or a ceiling. It supports
Passive PoE, which works with the included PoE adapter
or a 48V, 802.3af compliant switch. The UniFi AP-Pro also
includes the necessary hardware for mounting the unit on
a wall or a ceiling.
Package Contents
Network Topology Requirements
A DHCP-enabled network (for the wired Access Point to
obtain an IP address as well as for the wireless Access
Points after the deployment)
A management station computer running the UniFi
Controller software, located either onsite and connected
to the same Layer-2 network, or off-site in a cloud or NOC
UAP/UAP-LR
Router
or
UAP-P ro
UniFi AP Pro Mounting Bracket Ceiling Backing Plate
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UniFi Controller
CD with User Guide
M3X50 Flat Head
Screws
(Qty. 3)
Quick Start Guide
M3 Keps Nuts with
Tooth Washers
(Qty. 3)
PoE GigE
Adapter (48V,
0.5A Gigabit)
M2.9X20 Screws
(Qty. 3)
Power Cord
M3X20 Screw
Anchors
(Qty. 3)
System Requirements
Microsoft Windows XP, Windows Vista, Windows 7, or
Mac OS X
Java Runtime Environment 1.6 (or above)
Web Browser: Mozilla Firefox, Google Chrome, or
Microsoft Internet Explorer 8 (or above)
On-Site
Management Station
Sample Network Topology
O-Site
Cloud/NOC
All UniFi APs support off-site management controllers.
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Chapter 1: Product OverviewUniFi
Hardware Overview
Front
LED Indicates the status of the device. See
the table below for details.
Back
Reset Button The reset button serves two functions:
Restart It will restart the device when you press
and release it quickly.
Restore Factory Defaults When you press and
hold it for more then five seconds, it will restore the
device to the factory default settings.
LED Color Status
Flashing White Initializing.
Steady White Factory default, waiting to be integrated.
Alternating
White/Blue
Quickly Flashing
Blue
Steady Blue
Steady Blue
with occasional
flashing
Device is busy; do not touch or unplug it.
This usually indicates a process such as a
firmware upgrade is taking place.
This is used to locate an AP.
When you click Locate in the UniFi
Controller software, the AP will flash. It will
also display the location of the AP on the
map.
Indicates the device has been successfully
integrated into a network and is working
properly.
Indicates the device is in an isolated state
(all WLANs are brought down until an
uplink is found).
Main/48V The 10/100/1000 Mbps
port connects the power and should
be connected to the LAN and DHCP
server. Power can be provided by a
48V, 802.3af compliant switch or by
the included PoE adapter.
Secondary Ethernet Port The
10/100/1000 Mbps port can be
used as as an uplink for other
devices once they have been
adopted.
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Chapter 2: InstallationUniFi
Chapter 2: Installation
Hardware Installation
The UniFi AP-Pro can be mounted to the wall or ceiling.
Perform the steps for the appropriate installation:
Wall Mount
1. Position the Mounting Bracket at the desired location
on the wall with the cable feed slot pointed towards
the floor.
2. Use a pencil to mark the three holes on the wall. Use a
Top
Security Lock
Optional 25 mm Hole for Ethernet
Cable Feed through Wall
6. Align the notch on the UniFi AP-Pro with the notch on
the Mounting Bracket.
7. Turn the UniFi AP-Pro clockwise until it locks into place.
3. (Optional) If your Ethernet cable feeds through the
wall, cut or drill a circle that is approximately 25 mm in
size and lines up with the cable feed slot.
4. Insert the M3X20 Screw Anchors into the 6 mm holes.
Secure the Mounting Bracket to the wall by inserting
the M2.9X20 Screws into the anchors.
5. Connect the Ethernet cable to the Main Ethernet Port on
the UniFi AP-Pro.
Note: To remove the UniFi AP-Pro, stick a pin in the
notch on the side to release the security lock (see
the illustration in step 2), and then turn the UniFi
AP-Pro counterclockwise.
Ceiling Mount
1. Remove the ceiling tile.
2. Place the Mounting Bracket in the center of the ceiling
tile. Mark the three mounting screw holes and 25 mm
hole for the Ethernet cable.
Security Lock
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25 mm Hole for Ethernet Cable Feed
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Chapter 2: InstallationUniFi
3. Use a 3 mm drill bit to drill the screw holes, and cut or
drill the 25 mm hole for the Ethernet cable feed.
4. Secure the Mounting Bracket to the ceiling tile using the
Ceiling Backing Plate, M3X50 Flathead Screws, and M3
Keps Nuts.
7. Align the notch on the UniFi AP-Pro with the notch on
the Mounting Bracket.
8. Turn the UniFi AP-Pro clockwise until it locks into place.
5. Feed the Ethernet cable through the 25 mm hole.
6. Connect the Ethernet cable to the Main Ethernet Port.
Note: To remove the UniFi AP-Pro, stick a pin in the
notch on the side to release the security lock (see
the illustration in step 2), and then turn the UniFi
AP-Pro counterclockwise.
Powering the UniFi AP-Pro
The UniFi AP-Pro can be powered directly by an 802.af
compliant switch or with the included PoE GigE Adapter.
Connect to an 802.3af Compliant Switch
Connect the other end of the Ethernet cable coming from
the Main Ethernet Port of the UniFi AP-Pro directly to a PoE
port on an 802.3af compliant switch.
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802.3af Switch Power Connection Diagram
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Chapter 2: InstallationUniFi
Connect to the PoE GigE Adapter
1. Connect the other end of the Ethernet cable coming
from the Main Ethernet Port of the UniFi AP-Pro to the
Ethernet port labeled POE on the PoE GigE Adapter.
2. Connect an Ethernet cable from your LAN to the
Ethernet port labeled LAN on the PoE GigE Adapter.
3. Connect the power cord to the power port on the PoE
GigE Adapter. Connect the other end to of the power
cord to a power outlet.
Software Installation
Insert the UniFi Controller software CD into your CD-ROM
drive and follow the instructions for your specific
computer type.
Mac Users
1. Click the Install icon.
2. Click Continue and follow the on-screen instructions to
install the software.
Below is an overview of the PoE connections using the
included PoE GigE Adapter.
PoE GigE Adapter Power Connection Diagram
3. Go to Go > Applications and double-click the UniFi
icon.
Proceed to ”Configuring the UniFi Controller Software”
on page 6.
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PC Users
1. Launch UniFi-installer.exe.
2. Click Install.
3. If your computer doesn’t have Java 1.6 or above
installed, you will be prompted to install it. Click Install
to continue.
Configuring the UniFi Controller Software
1. The UniFi Controller software startup will begin. Click
Launch a Browser to Manage Wireless Network.
2. Select your language and country. Alternatively, you
click restore from a previous backup to use a file that
contains your backup settings. Click Next.
4. Click Next.
5. Ensure that the Start UniFi Controller after installation
option is checked and click Finish.
Note: U.S. product versions are locked to the U.S.
Country Code to ensure compliance with FCC
regulations.
3. Select the devices that you want to configure and click
Next.
Note: The UniFi Controller software can also be
launched from Start > All Programs.
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4. The UniFi Installation Wizard will create a secure
primary wireless network for your devices. Perform the
following steps:
a. Enter the wireless network name (SSID) in the Secure
SSID field.
b. Enter a passphrase to be used for your primary
network in the Security Key field.
c. To enable guest access, select Enable Guest Access,
and enter a guest network name in the Guest SSID
field.
d. Click Next.
5. Enter an admin name in the Admin Name field and
password in the Password field to use when accessing
the management interface. Confirm your password in
the Confirm field. Click Next.
A login screen will appear for the UniFi Controller
management interface. Enter the admin name and
password that you created and click Login.
Proceed to the next chapter for information on using the
UniFi Controller software.
6. Review your settings. Click Back to make changes or
Finish to save your settings. Once finished you will be
redirected to the management interface via your Web
browser.
Congratulations, your wireless network is now configured.
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Chapter 3: Using the UniFi Controller SoftwareUniFi
Chapter 3: Using the UniFi
Controller Software
The UniFi Controller software that comes with your
UniFi AP-Pro has a browser-based interface for easy
configuration and management.
To access the interface, perform the following steps:
1. Launch the UniFi Controller application if hasn’t already
been started.
Mac users: Go > Applications > UniFi
Windows users: Start > All Programs > Ubiquiti
UniFi.
2. The UniFi login screen will appear. Enter the admin
name and password in the appropriate fields and click
Login.
Access Points
connected Drop-down clickable list of all of the Access
Points that are online.
disconnected Displays a list of Access Points that were
previously online but are no longer accessible.
pending Drop-down clickable list of all of the Access
Points that are not yet managed but are available for
management.
Stations
users Displays the total number of users connected to
the primary network.
guests Displays the total number of users connected to
the guest network.
Recent Events
Displays a list of recent events including the date and time
the event occurred and the details of the event. The User
and Access Point names are clickable links.
Interface Tabs
The UniFi software consists of six primary tabs. This User
Guide covers each tab with a chapter. For details, on a
specific tab, refer to the appropriate chapter.
“Map Tab” on page 15
“Statistics Tab” on page 22
“Access Points Tab” on page 24
“Users Tab” on page 26
“Guests Tab” on page 28
“Offline Clients Tab” on page 30
Common Interface Options
The common interface options are accessible from all tabs
in the UniFi interface.
Event Slider Move the slider right and left to navigate
between pages of events.
Search Allows you to enter text you want to search for.
Simply begin typing; there is no need to press Enter.
Clicking on an Event Device Link
The event messages have clickable links [in brackets
underlined in gray text] for AP (see “Access Point Details”
on page 31), User, and Guest (see “User/Guest Details”
on page 40). Details vary based on the selection.
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Chapter 3: Using the UniFi Controller SoftwareUniFi
Alerts
Important events are displayed in the alerts window. The
date and time of the event and the message are displayed.
Search Allows you to enter text you want to search for.
Simply begin typing; there is no need to press Enter.
Show Archived Show all of the alert messages that have
been archived.
Archive All Archive all of the alert messages displayed on
the screen.
Adopt Click to adopt an Access Point that is waiting for
adoption.
Archive Archive the selected alert message.
Settings
System System related settings.
Guest Control Guest portal and policies.
Wireless Networks Wireless networks.
Blocked Devices List of blocked wireless
devices.
>_
Admin Settings Admin username, password,
and preferences.
Settings > System
System Configuration
System Name Editable field with the system name.
Country Select your country from the drop-down list.
Services
Automatic Upgrade When enabled, this option will
automatically upgrade your firmware when an update is
available.
LED When enabled, the LED on the Access Point will light
up. When disabled, the LED will turn off.
Background Scanning When this option is enabled, all
managed Access Points will scan in the background for
“Rogue Access Points” – third-party or UniFi Access Points
that are being managed by another instance of the UniFi
Controller software. This option is disabled by default.
Scan Now When clicked, all managed Access Points
will scan across all maps for two to three seconds. New
Access Points in their default state will appear under
Access Points > Pending.
Load Balancing Sets a desired number of clients per AP.
While an AP will allow more clients to connect, it will start
to look at those with lower signals and disconnect them.
Network Discovery When enabled, this option allows
UniFi to be discoverable via UPnP. This option is disabled
by default.
Uplink Connectivity Monitor It monitors the uplinks of
the managed Access Points, either wired or wireless, by
checking to see if the gateway/custom IP can be reached.
The monitor and wireless uplink capability are enabled by
default.
Use default gateway Use default gateway is selected by
default; all managed Access Points will use the gateway
of the Access Point that is providing IP information,
either by DHCP or Static designation.
Use custom IP Select Use custom IP to specify an
IP address; all managed Access Points will use the IP
address you enter in the Uplink IP address field.
User Groups User Group settings.
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Chapter 3: Using the UniFi Controller SoftwareUniFi
Remote Logging
Enter the IP address and port of the syslog server.
Click Apply to save any changes that you have made.
Enable to define a remote syslog server.
Mail Server
When enabled, UniFi will send email alerts when triggered
(Pending Access Points and Disconnected Access Points)
to the administrator email address specified under
SettingsAdmin Settings > Admin Preferences > Email Alert.
SMTP Server Enable by selecting the checkbox
and entering the outgoing (SMTP) mail server name.
Optionally, you may enable Secure Sockets Layer (SSL) to
provide communication security over the Internet. The
port number will automatically change to 465.
Enable authentication Enable by selecting the checkbox
and entering the username and password required by the
mail server.
Test SMTP Server Enter an email address and click Send
to test the mail server setup.
Apply Click Apply to save changes.
No authentication When this option is selected, guests
are not required to log in, but must accept the Terms
of Use. When you select No authentication, you must
select Guest Policy under Settings > Wireless Networks >
SSID > Edit > Wireless Configurations in order to enforce
selection of the Terms of Use by the guest.
Simple Password When this option is selected, guests
are required to enter the simple password and accept
the Terms of Use. When you select Simple Password,
you must select Guest Policy under Settings > Wireless
Networks > SSID > Edit > Wireless Configurations in order
to enforce entry of the password and selection of the
Terms of Use by the guest.
Settings > Guest Control
Guest Policies
Guest Portal This option is disabled by default. When
disabled, guests can access the Internet without entering
a password or accepting Terms of Use. When this option is
enabled, you can control the Guest Portal.
Authentication When the Guest Portal is enabled, the
authentication options will appear. There are four different
authentication methods available:
Hotspot When selected, enables Hotspot functionality
including the ability to customize portal login pages and
bill customers using major credit cards or via PayPal™.
When you select Hotspot, you must select:
Voucher or Payment in the Hotspot
method of Hotspot authorization
Guest Policy to enforce entry of voucher, payment,
and Terms of Use by the guest (Go to Settings >
Wireless Networks > Name_of_wireless_network > Edit >
Wireless Configurations.)
External Portal Server If using an external server
to host a custom guest portal, enter the IP address in
the Custom Portal > IP Address box using the following
format: 192.168.0.0.
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Guest Password (Option only available when using
Simple Password authentication) Enter a password that
guests must enter before accepting the Terms of Use
and connecting to the Internet.
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Expiration (Option only available when using No
authentication or Simple Password authentication)
Allows the specification of guest login expiration after
a designated period of time. Options include: 8 hours,
24 hours, 2 days, 3 days, 4 days, 7 days, and User-defined.
User-defined can be designated in minutes, hours, and
days.
Custom Portal (Option only available when using
External Portal Server authentication) Enter the IP
address using the following format: 192.168.0.0.
Landing Page (Option only available when using
No authentication, Simple Password, or Hotspot
authentication) The landing page is the page where
guests are redirected after accepting the Terms of Use.
There are two options available:
-
Redirect to the original URL When this option
is selected, guests are directed to the URL they
requested after accepting the Terms of Use.
- Promotional URL When this option is selected,
guests are redirected to the URL that you specify here
after accepting the Terms of Use. Specify the URL with
http:// in front of the Web address.
Example: http://www.ubnt.com
Portal Customization (Option only available when
using No authentication, Simple Password, or Hotspot
authentication) When enabled, allows customized portal
pages to appear in place of default login pages. See
“Portal Customization” on page 44 for details on
setting up custom portal pages.
Portal URL Hostname Allows the designation of a
hostname for the portal URL in place of the default
IP address. Paired with a SSL certificate, ensures site
certificates are displayed as trusted in the guest browser.
Example: www.ubnt.com
- Use Paypal Sandbox For PayPal testing purposes,
enable this option and click Apply Sandbox
Account to set up/access your PayPal Sandbox Test
Environment.
Hotspot Operator Click Go to Hotspot Manager
to manage Wireless Guests, Payments/Transactions,
Vouchers, and Operator Accounts. See “Hotspot
Manager” on page 42.
Apply Click Apply to save changes.
When logging in with No authentication, guests will be
required to accept the Terms of Use before gaining access
to the Internet.
When logging in with Simple Password authentication,
guests will be required to enter the Guest Password and
accept the Terms of Use before gaining access to the
Internet.
Hotspot
The Hotspot options are only visible when Hotspot
authentication is selected.
Voucher When selected, vouchers (including
distributable code, duration values, and use restrictions)
can be created using Hotspot Manager (see “Hotspot
Manager” on page 42).
Payment When enabled, allows payment-based
authentication to be set up with your PayPal Website
Payments Pro account. Payments and Transactions can
be managed using Hotspot Manager (see “Hotspot
Manager” on page 42).
PayPal PayPal account details are entered here:
-
Username Enter the corresponding Username.
- Password Enter the corresponding Password.
-
Signature Enter the corresponding Signature for the
PayPal account to be used for receiving payments.
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When logging in with Voucher-based Hotspot
authentication, guests will be required to enter the
voucher number and accept the Terms of Use before
gaining access to the Internet.
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Chapter 3: Using the UniFi Controller SoftwareUniFi
When logging in with Payment-based Hotspot
authentication, guests will be required to select the
package type, click the payment choice, and accept the
Terms of Use before gaining access to the Internet.
Access Control
Restricted Subnets Enter any subnets that you don’t
want guests to be able to access.
Apply Click Apply to save changes.
Settings > Admin Settings
Wireless Configurations
Name Displays the wireless network name (SSID).
Security Displays the type of security being used on your
wireless network.
Guest Network Indicates whether the network is a guest
network.
Actions Select an action button to perform the desired
action:
Edit Select to make changes to the wireless network
settings.
Delete Select to delete the wireless network.
Wireless Configuration
Admin Name Displays the current admin name used to
log in. To change the admin name, simply enter a new
name and click Apply.
Password A new password can be entered in this field.
Ensure that you enter the password again in the Confirm
field and then click Apply to save your new password.
Confirm Used to confirm your new password.
Language Selects the language for use in the interface.
Email Alert Select to enable email alerts and enter the
administrator email address in the Send alert to email
box. See “Mail Server” on page 10 for information on
setting up the outgoing (SMTP) mail server.
Apply Click Apply to save changes.
Settings > Wireless Networks
Name/SSID Allows you to edit the wireless network
name (SSID).
Security Selects the type of security to use on your
wireless network.
- Open This option is typically only used on the Guest
network. When enabled, wireless network access is
open to anyone without needing a password.
-
WEP WEP (Wired Equivalent Privacy) is the oldest and
least secure security algorithm. WPA security methods
should be used when possible.
WEP Key Enter a WEP encryption key in
hexadecimal format. You can enter a 64-bit or
128-bit key:
Type Hex
64-bit 10 Hexadecimal Characters
128-bit 26 Hexadecimal Characters
(0-9, A-F, or a-f )
Example: 00112233AA
Note: You can use 5 printable characters,
which will be translated to the
corresponding HEX code.
(0-9, A-F, or a-f )
Example:
00112233445566778899AABBCC
Note: You can use 13 printable
characters, which will be translated to the
corresponding HEX code.
Key Index Specifies the Index of the WEP Key used.
Four different WEP keys can be configured at the
same time, but only one is used. The effective key is
set by choosing 1, 2, 3 or 4.
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Chapter 3: Using the UniFi Controller SoftwareUniFi
- WPA-Personal WPA™ or Wi-Fi Protected Access was
developed as an encryption method stronger than
WEP. WPA-Personal requires a passphrase to connect
to the wireless network.
Security Key Enter the passphrase that users will
use to connect to the wireless network.
- WPA-Enterprise WPA Enterprise uses a RADIUS
server to authenticate users on the wireless network.
IP Address This is where the IP address of the
RADIUS server is specified.
Port The port number is entered here. By default it
is 1812.
Password The password used to authenticate on
the RADIUS server is entered here.
Guest Policy Select this option to enable guest access
policies on this wireless network.
Advanced
VLAN To use a VLAN, select Use VLAN ID and enter the
port number.
Hide SSID Select this option if you don’t want the SSID
to be broadcast.
WPA Defines supported WPA and encryption methods.
User Group Allows assignment of wireless users to a
specific user group.
Click Apply to save any changes that you have made.
Click Cancel to discard changes.
Settings > User Groups
Create Click to create a new user group.
Name Enter a descriptive user group name.
Bandwidth Limit (Download) When selected, allows
the designation of a download bandwidth limit in Kbps.
Bandwidth Limit (Upload) When selected, allows the
designation of an upload bandwidth limit in Kbps.
-
Create Click to create a user group.
- Cancel Click to cancel user group creation.
Settings > Blocked Devices
Displays the list of blocked wireless devices.
Unblock Click to unblock a wireless device. See “User/
Guest Details” on page 40 for information on blocking
wireless devices.
Edit Click to change the name or bandwidth settings of
the user group.
Delete Click to delete the user group.
See “Configuration” on page 41 for information on the
application of User Groups to Users/Guests.
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Admin
The Admin tab displays server version information,
allows system backups to be created and downloaded,
allows system restoration from backup files, and allows
configuration information to be downloaded to assist in
support issues.
Server Information
Version The software version is displayed here. If there
is an update, UniFi will automatically download it and
display it here.
Backup
Download Backup Settings Click to download a file that
contains all of your settings so you can restore them later
if you choose.
Chapter 3: Using the UniFi Controller SoftwareUniFi
Restore
Choose File Select this option to restore settings from a
backup file that you’ve already downloaded.
Support Info
Download Support Info Select this option to download
a file to your computer with information about your
configuration that can be emailed to our support team.
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Chapter 4: Map TabUniFi
Chapter 4: Map Tab
The UniFi Controller software allows you to upload custom
map images of your location(s) or use Google Maps
visual representation of your wireless network. When you
initially launch the UniFi Controller application, a default
map is displayed.
Adding Custom Maps
™
for a
Once you’ve created the map, you can upload it to the
UniFi Controller software by performing the following
steps:
1. Click Configure Maps.
Configure Maps button
To add a custom map, you must first create the image
using an illustration, image editing, or blueprint
application that exports .jpg, .gif, or .png file formats.
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