True TUR15LOPB, TUR15LSGB, TUR15LOGB, TUF24ROPB, TWC15LOGB Installation Guide
...
TRUE RESIDENTIAL®
1 5 I N C H A N D 2 4 I N C H U N D E R C O U N T E R I N S TA L L G U I D E A N D U S E R ' S M A N U A L “ B ” R E V I S I O N S
P R E S E R V E T H E M O M E N T ®
THANK YOU
FOR YOUR PURCHASE
TABLE OF CONTENTS
INSTALL ATION CHECKLIST 2
OWNERSHIP 4
SAFET Y PRECAUTIONS 4
DISPOSAL OF OLD REFRIGERATOR 4
CFC DISPOSAL 4
UNCRATING 5
ELECTRICAL SPECIFICATIONS 6
OUTDOOR USE 6
INSTALL ATION SPECIFICATIONS FOR STAINLESS SOLID AND GL ASS DOOR 7-12
INSTALL ATION SPECIFICATIONS FOR SOLID PANEL RE ADY (OP), GL ASS FRAMED PANEL RE ADY (OG) AND INTEGRATED PANEL 13 -2 9
INSTALL ATION SPECIFICATIONS FOR BEVERAGE DISPENSER UNITS 3 0 - 3 8
INSTALLING TOE KICK 38
LEVELING REFRIGERATOR 38
INSTALLING ANTI-TIP BRACKETS 39 - 4 0
INSTALLING THE DOOR STOP 4142
TRUE PRECISION CONTROL® OPERATION AND CABINET COMPONENTS (ALL MODELS) 4 4 - 59
HOME AL ARM SYSTEM - (DUAL ZONE WINE CABINET ONLY) 60 - 61
SHELVING ADJUSTMENT 62- 6 3
STACKING KIT INSTRUCTIONS 6 4 -70
STAINLESS STEEL CARE AND CLE ANING 72
GENERAL MAINTENANCE 73
SERVICE INFORMATION 73
FAQS 74 -76
WARRANT Y 7 7
15 INCH & 24 INCH INSTALL GUIDE |
1 |
INSTALLATION CHECKLIST
To ensure a proper installation, this checklist should be completed to ensure that no part of the process has been overlooked.
Have all packaging materials been removed?
Have the anti-tip brackets been installed securely and are they properly engaging the unit?
Is the unit leveled properly with all leveling legs making contact with the floor? Has the toe kick been installed?
Has door stop been installed (if needed)?
Are panels attached securely and properly aligned? (Overlay cabinets only).
Does the customer understand the unit’s operation?
Has the customer been given the key and literature package?
Have stainless steel surfaces been inspected for any imperfections? This is to be done by the authorized True dealer or installer with the customer, upon completion of installation. Stainless steel doors, handles and shelves are covered by a limited 30-day warranty for cosmetic defects.
Is the unit operating properly? If not, is the unit plugged in? Is the control turned on?
2 TRUE RESIDENTIAL®
3 - 6
O w n e r s h i p
S a f e t y P r e c a u t i o n s
D i s p o s a l o f t h e O l d R e f r i g e r a t o r
C F C D i s p o s a l
U n c r a t i n g
E l e c t r i c a l S p e c i f i c a t i o n s
O u t d o o r U s e
I n s t a l l a t i o n S p e c i f i c a t i o n s
PRESERVE THE MOMENT® |
15 INCH & 24 INCH INSTALL GUIDE 3 |
OWNERSHIP
To insure that your unit works properly from the first day, it must be installed properly. (We highly recommend a trained refrigeration mechanic and
electrician install your True Residential® Cabinet.) The cost of a professional installation is money well spent.
Before you start to install your True Residential® Cabinet, carefully inspect it for freight damage.
If damage is discovered, immediately file a claim with the delivery freight carrier. True is not responsible for damage incurred during shipment.
Any questions about the installation please contact your True dealer or True Technical Service Department at 1-800-325-6152 (Please have your
model and serial numbers available when you call our Service Department).
SAFETY PRECAUTIONS
•This refrigerator must be properly installed and located in accordance with the installation instructions before it is used.
•Do not allow children to climb, stand or hang on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.
•Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
•Keep hands away from the “pinch point” areas (gaps between the doors and between the doors and cabinet) small areas are not necessarily safe.
•Unplug the refrigerator before cleaning and making repairs.
NOTE: WE STRONGLY RECOMMEND THAT ANY SERVICING BE PERFORMED BY A QUALIFIED INDIVIDUAL .
•Setting temperature control to OFF only removes power from the refrigeration system, it does not remove power from other circuits. For example, temperature control and lights.
PROPER DISPOSAL OF THE OLD REFRIGERATOR
Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous... Even if they will sit for “just a few days”. If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.
BEFORE YOU THROW AWAY YOUR OLD REFRIGERATOR OR FREEZER:
•Take off the doors.
•Leave the shelves in place so that children may not easily climb inside.
DANGER!
RISK OF CHILDREN
ENTRAPMENT
CFC DISPOSAL
Your old refrigerator may have a cooling system that used CFCs (chlorofluorocarbons). CFCs are believed to harm stratospheric ozone. If you are throwing away your old refrigerator, make sure the CFC refrigerant is removed for proper disposal by a qualified service. If you intentionally release this CFC refrigerant you can be subject to fines and imprisonment under provisions of the environment legislation.
4 TRUE RESIDENTIAL®
UNCRATING
Required Tools:
•Cutting utensil (utility knife)
•Hammer
•Crowbar
•Phillips head screwdriver
The following procedure is recommended for uncrating the unit:
MOVE YOUR UNIT AS CLOSE TO THE FINAL LOCATION AS POSSIBLE BEFORE REMOVING THE WOODEN SKID.
A.Remove nails securing cardboard box to the wooden skid. Then discard any outer packaging (cardboard, clear plastic).
INSPECT FOR CONCEALED DAMAGE. AGAIN, IMMEDIATELY FILE A CLAIM WITH THE FREIGHT CARRIER IF THERE IS DAMAGE.
B.IMPORTANT: Cut green polyband and remove styrofoam block before removing refrigerator from pallet.
C.Remove skid by carefully lifting the refrigerator off and place skid aside.
D.Open the unit and remove any packing material. Styrofoam, tape, and any other material used for shipping purposes.
NOTE: K E YS FOR UNIT A RE PROVIDED WITH THIS PACK ET.
NOTE: ANTI-TIP K IT AND DOOR STOP A RE PACK ED INSIDE UNIT.
A B
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packing material |
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D |
TOE KICK IS ATTACHED |
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TO BACK OF UNIT |
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15 INCH & 24 INCH INSTALL GUIDE |
5 |
ELECTRICAL SPECIFICATIONS
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.
To minimize the depth of the cutout opening, the electrical outlet must be positioned as shown below. Outlet must be flush with wall.
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Rear wall of cut out |
2" |
2" |
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8" |
Before your new unit is connected to a power supply, check the incoming voltage with a volt meter. If anything less than 100% of the rated voltage for operation is noted, correct immediately.
The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance. A 115V AC, 60 Hz, 15 amp circuit breaker and electrical supply are required.
Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.
If the outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to have it replaced with the properly grounded 3 prong wall outlet.
Do not use an extension cord or two prong adaptor. Electrical ground is required on this appliance.
The unit should always be plugged into its own individual electrical outlet, which has a voltage rating that matches the rating plate. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.
Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. When moving the refrigerator away from the wall, be careful not to roll over or damage the power cord.
OUTDOOR USE
All True undercounter units are UL-rated for outdoor use.
In regions that have high dewpoint/high humidity, it is possible that you will see some condensation on the glass and possibly around some of the gasket seals. For best operation, it is recommended that your True unit be stocked full with product.
To winterize your True unit, it is recommended once the temperature reaches below 32ºF consistently that products are removed from the unit, the unit is either unplugged or turned OFF, and a cover is placed over the unit.
Installation – For best operation, it is recommended that your True unit is installed so that the countertop of your outdoor kitchen/bar covers the door or drawer gasket. Cutout opening should be a minimum of 24 inches deep and unit should be installed “flush”. Please note that door/drawer gaskets do not provide a water tight seal against the elements.
6 TRUE RESIDENTIAL®
7 - 12
I n s t a l l a t i o n S p e c i f i c a t i o n s
f o r S t a i n l e s s S o l i d ( S S ) a n d G l a s s D o o r ( S G )
PRESERVE THE MOMENT® |
15 INCH & 24 INCH INSTALL GUIDE 7 |
INSTALLATION SPECIFICATIONS - STAINLESS SOLID & GLASS DOOR
True’s Stainless Solid and Glass Door units are designed to be inserted into a cabinet opening or free standing. Below are recommended dimensions for rough opening.
TRUE’S CABINETS ARE UL RATED FOR USE IN OUTDOOR SETTINGS.
IN OUTDOOR LOCATIONS WHERE THE AMBIENT TEMPERATURE REGULARLY EXCEEDS 95˚F, IT IS RECOMMENDED TO VENT THE REAR OF THE CUT OUT OPENING IN THE AREA SHOWN BELOW FOR OPTIMUM PERFORMANCE.
THE RECOMMENDED CUT OUT SIZE IS 4" X 10".
24 INCH |
15 INCH |
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Rough Opening
HEIGHT 341/2"
Rough Opening
DEPTH 24"
Rough Opening
WIDTH 24"
23 7/8"
Front view
of unit
between 29 3/4" cabinets
Rough
Opening
HEIGHT
341/2"
Rough
Opening
DEPTH
24"
Rough
Opening
WIDTH
15"
Front view of unit between cabinets
4 1/8"
8 TRUE RESIDENTIAL®
24 INCH
ALL REFRIGERATOR |
FREEZER |
TUR-24-R/L-SS-B TUR-24-R/L-SG-B TUR-24D-SS-B TUF-24-R/L-SS-B TUF-24D-SS-B
BEVERAGE CENTER WINE CABINET DUAL ZONE WINE CABINET
TBC-24-R/L-SG-B |
TWC-24-R/L-SG-B |
TWC-24DZ-R/L-SG-B |
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7/8" |
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25 3/4" |
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23 |
7/8" |
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46 7/8"
34 1/4" |
34 1/4" |
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25 1/4"
4 1/8"
3 3/4" 
DIMENSIONS MAY VA RY BY ± 1 / 8 "
15 INCH & 24 INCH INSTALL GUIDE |
9 |
Beverage dispenser
TUR-24BD-R/L-SS-B |
TUR-24DD-R/L-SS-B |
24" SINGLE TAP UNIT ACCOMMODATES (1) SHORT 1/4 BARREL, (1) SLIM 1/4 BARREL, OR (1) 1/ 6 BARREL .
24" DUAL TAP UNIT ACCOMMODATES (2) 1/ 6 BARRELS OR (1) SLIM 1/4 BARREL AND (1) 1/ 6 BARREL .
25 3/4" |
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11 7/8" |
23 7/8" |
23 7/8" |
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10 1/4" |
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50" |
46 7/8" |
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50"
25 1/4"
34 1/4"
34 1/4"
4 1/8"
3 3/4" 
DIMENSIONS MAY VA RY BY ± 1 / 8 "
10 TRUE RESIDENTIAL®
15 INCH
ALL REFRIGERATOR |
WINE CABINET |
TUR-15-R/L-SS-B |
TUR-15-R/L-SG-B |
TWC-15-R/L-SG-B |
14 7/8" |
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25 3/4" |
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23 7/8" |
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37 7/8" |
34 1/4" |
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34 1/4" |
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16 1/4" |
4 1/8" |
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3 3/4" |
DIMENSIONS MAY VA RY BY ± 1 / |
8 |
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15 INCH & 24 INCH INSTALL GUIDE 11
BEVERAGE DISPENSER
TUR-15BD-R/L-SS-B
15" SINGLE TAP UNIT ACCOMMODATES (1) SLIM 1/4
BARREL OR (1) 1/ 6 BARREL .
14 7/8" |
25 3/4" |
23 7/8" |
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50" |
50" |
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34 1/4" |
34 1/4" |
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4 1/8" |
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3 3/4" |
DIMENSIONS MAY VA RY BY ± 1 / 8 "
7 1/2"
10 1/4"
37 7/8"
16 1/4"
12 TRUE RESIDENTIAL®
13 - 27
I n s t a l l a t i o n S p e c i f i c a t i o n s
f o r S o l i d P a n e l R e a d y ( o p ) a n d G l a s s F r a m e d P a n e l R e a d y ( o g )
PRESERVE THE MOMENT® |
15 INCH & 24 INCH INSTALL GUIDE 13 |
24 INCH INSTALLATION SPECIFICATIONS - SOLID (OP) AND GLASS FRAMED PANEL (OG)
True’s 24 inch units with Solid and Glass Framed Panels are designed to be inserted into a cabinet opening or free standing. Below are recommended dimensions for rough opening.
TRUE’S CABINETS ARE UL RATED FOR USE IN OUTDOOR SETTINGS.
IN OUTDOOR LOCATIONS WHERE THE AMBIENT TEMPERATURE REGULARLY EXCEEDS 95˚F, IT IS RECOMMENDED TO VENT THE REAR OF THE CUT OUT OPENING IN THE AREA SHOWN BELOW FOR OPTIMUM PERFORMANCE. THE RECOMMENDED CUT OUT SIZE IS 4" X 10".
24 INCH
Rough Opening
HEIGHT 341/2"
Rough Opening
DEPTH 24"
Rough Opening
WIDTH 24"
23 7/8"
Front view
of unit
between 29 3/4" cabinets
4 1/8"
14 TRUE RESIDENTIAL®
24 INCH
ALL REFRIGERATOR |
FREEZER |
TUR-24-R/L-OP-B |
TUR-24-R/L-OG-B |
TUR-24D-OP-B |
TUF-24-R/L-OP-B |
TUF-24D-OP-B |
BEVERAGE CENTER |
WINE CABINET |
TBC-24-R/L-OP-B |
TBC-24-R/L-OG-B |
TWC-24-R/L-OP-B |
TWC-24-R/L-OG-B |
BEVERAGE DISPENSER
DUAL ZONE WINE CABINET
TWC-24DZ-R/L-OP-B TWC-24DZ-R/L-OG-B TUR-24BD-R/L-OP-B TUR-24DD-R/L-OP-B
15 INCH & 24 INCH INSTALL GUIDE 15
23 7/8" |
23 7/8" |
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23 1/8" |
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3/4" |
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46 7/8" |
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34 1/4" |
34 1/4" |
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25 1/4" |
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4 1/8" |
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3 3/4" |
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23 |
7/8" |
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23 7/8" |
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23 |
1/8" |
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42 5/8" |
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34 1/4" |
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34 1/4" |
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21" |
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4 1/8" |
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3 3/4" |
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23 7/8" |
23 7/8" |
11 7/8" |
23 1/8" |
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10 1/4" |
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50" |
46 7/8" |
50"
25 1/4"
34 1/4"
34 1/4"
4 1/8"
3 3/4" 
24" SINGLE TAP UNIT ACCOMMODATES (1) SHORT 1/4 BA RREL, (1) SLIM 1/4 BA RREL, OR (1) 1/ 6 BA RREL . 24" DUA L TAP UNIT ACCOMMODATES
(2)1/ 6 BA RREL S OR (1) SLIM 1/4 BA RREL AND (1) 1/ 6 BA RREL .
*INCLUDING 3 /4" THICK PANEL (PROVIDED BY OTHERS)
DIMENSIONS MAY VA RY BY ± 1 / 8 "
16 TRUE RESIDENTIAL®
15 INCH INSTALLATION SPECIFICATIONS - SOLID (OP) AND GLASS FRAMED PANEL (OG)
True’s 15 inch units with Solid and Glass Framed Panels are designed to be inserted into a cabinet opening or free standing. Below are recommended dimensions for rough opening.
TRUE’S CABINETS ARE UL RATED FOR USE IN OUTDOOR SETTINGS.
IN OUTDOOR LOCATIONS WHERE THE AMBIENT TEMPERATURE REGULARLY EXCEEDS 95˚F, IT IS RECOMMENDED TO VENT THE REAR OF THE CUT OUT OPENING IN THE AREA SHOWN BELOW FOR OPTIMUM PERFORMANCE. THE RECOMMENDED CUT OUT SIZE IS 4" X 10".
15 INCH
Rough
Opening
HEIGHT
341/2"
Rough
Opening
DEPTH
24"
Rough
Opening
WIDTH
15"
Front view of unit between cabinets
15 INCH & 24 INCH INSTALL GUIDE 17
15 INCH
ALL REFRIGERATOR
TUR-15-R/L-OP-B TUR-15-R/L-OG-B
WINE CABINET
TWC-15-R/L-OP-B TWC-15-R/L-OG-B
BEVERAGE DISPENSER
TUR-15BD-R/L-OP-B
18 TRUE RESIDENTIAL®
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7/8" |
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23 |
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37 7/8"
34 1/4" |
34 1/4" |
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16 1/4"
4 1/8"
3 3/4" 
14 7/8" |
23 7/8" |
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23 1/8" |
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7 1/2" |
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50" |
10 1/4" |
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37 7/8" |
50" |
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34 1/4" |
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16 1/4" |
34 1/4" |
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4 1/8" |
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3 3/4" |
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15" SINGLE TAP UNIT ACCOMMODATES
(1) SLIM 1/4 BARREL OR (1) 1/ 6 BARREL .
* INCLUDING 3 /4" THICK PANEL (PROVIDED BY OTHERS)
DIMENSIONS MAY VA RY BY ± 1 / 8 "
15 INCH & 24 INCH INSTALL GUIDE 19
CUSTOM PANEL INSTALLATION - SOLID DOOR REFRIGERATOR / FREEZER
Overlay units can be fitted with custom panels to match adjacent cabinetry. Two specification options for panels sizes are given in these instructions for overlay units: Standard overlays and Integrated Panels. The standard overlay panel dimensions fully cover the provided appliance door. The integrated panel options extend above the door and conceal the hinge assembly to match full overlay cabinet doors. See pictures below for reference.
STANDARD OVERLAY PANEL |
INTEGRATED OVERLAY PANEL |
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2 0 TRUE RESIDENTIAL®
CUSTOM PANEL INSTALLATION - SOLID DOOR REFRIGERATOR / FREEZER
STANDARD OVERLAY PANEL |
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23 5/8" |
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14 5/8" |
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SOLID DOOR |
24 INCH |
15 INCH |
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DOOR PANEL WIDTH |
235/8" |
145/8" |
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DOOR PANEL HEIGHT |
2923/32" |
2923/32" |
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DOOR PANEL DEPTH |
3/4" max |
3/4" max |
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24 INCH |
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15 INCH |
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DOOR PANEL WEIGHT |
10 lb. max |
10 lb. max |
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3023/321/8" |
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23/32 |
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RAIL STYLE DIMENSION |
2” min |
2” min |
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29 " |
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FRONT |
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2930 1/8"" |
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FRONT |
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INTEGRATED OVERLAY PANEL |
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23 5/8" |
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14 5/8" |
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SOLID DOOR |
24 INCH |
15 INCH |
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DOOR PANEL WIDTH |
235/8" |
145/8" |
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DOOR PANEL HEIGHT |
301/8" |
301/8" |
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DOOR PANEL DEPTH |
3/4" max |
3/4" max |
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24 INCH |
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15 INCH |
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DOOR PANEL WEIGHT |
10 lb. max |
10 lb. max |
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RAIL STYLE DIMENSION |
2” min |
2" min |
30 |
1/8" |
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FRONT |
30 |
1/8" |
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FRONT |
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3/4" |
B |
23 5/8" |
B |
14 5/8" |
5/8" |
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A
9/16"
DETAIL A
SCALE 1 : 1
24 INCH |
15 INCH |
BACK |
BACK |
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1" |
DETAIL B
SCALE 1 : 1
15 INCH & 24 INCH INSTALL GUIDE 21
CUSTOM PANEL INSTALLATION - GLASS DOOR REFRIGERATOR
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STANDARD OVERLAY PANEL |
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23 5/8" |
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14 5/8" |
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SOLID DOOR |
24 INCH |
15 INCH |
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DOOR PANEL WIDTH |
235/8" |
145/8" |
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DOOR PANEL HEIGHT |
2923/32" |
2923/32" |
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DOOR PANEL DEPTH |
3/4" max |
3/4" max |
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24 INCH |
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15 INCH |
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3023/321/8" |
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23/32 |
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DOOR PANEL WEIGHT |
10 lb. max |
10 lb. max |
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29 |
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FRONT |
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2930 |
1/8"" |
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FRONT |
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RAIL STYLE DIMENSION |
2” min |
2” min |
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VIEWABLE AREA WIDTH |
195/8” |
105/8” |
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VIEWABLE AREA HEIGHT |
2523/32” |
2523/32” |
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INTEGRATED OVERLAY PANEL
SOLID DOOR |
24 INCH |
15 INCH |
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DOOR PANEL WIDTH |
235/8" |
145/8" |
DOOR PANEL HEIGHT |
301/8” |
301/8” |
DOOR PANEL DEPTH |
3/4" max |
3/4" max |
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DOOR PANEL WEIGHT |
10 lb. max |
10 lb. max |
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RAIL STYLE DIMENSION |
2” min |
2” min |
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VIEWABLE AREA WIDTH |
195/8” |
105/8” |
VIEWABLE AREA HEIGHT |
2523/32” |
2523/32” |
3/4" |
B |
23 5/8" |
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A |
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24 INCH |
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BACK |
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23 5/8" |
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24 INCH |
30 1/8" |
FRONT |
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B |
14 5/8" |
15 INCH |
BACK |
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14 5/8" |
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15 INCH |
30 1/8" |
FRONT |
5/8" |
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9/16" |
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DETAIL A |
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SCALE 1 : 1 |
1"
DETAIL B
SCALE 1 : 1
2 2 TRUE RESIDENTIAL®
CUSTOM PANEL INSTALLATION - DRAWER REFRIGERATOR / FREEZER
STANDARD OVERLAY PANEL
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DRAWER PANEL WIDTH |
235/8" |
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DRAWER PANEL HEIGHT |
1411/16" |
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DRAWER PANEL DEPTH |
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3/4" max |
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235/8" |
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235/8" |
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TOP DRAWER - |
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TOP & BOTTOM DRAWER - |
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1411/16” |
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1411/16” |
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REFRIGERATOR |
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FREEZER |
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SPEC SAME PANEL FOR TOP & BOTTOM FREEZER DRAWERS.
FOR BOTTOM DRAWER ROTATE PANEL 180º.
BOTTOM DRAWER - |
1411/16” |
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REFRIGERATOR |
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INTEGRATED OVERLAY PANEL
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DRAWER PANEL WIDTH |
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235/8" |
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TOP DRAWER PANEL HEIGHT |
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151/8" |
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BOTTOM DRAWER PANEL HEIGHT |
1411/16” |
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DRAWER PANEL DEPTH |
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3/4" max |
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235/8" |
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235/8" |
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TOP DRAWER - |
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TOP DRAWER - |
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151/8” |
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151/8” |
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REFRIGERATOR |
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REFRIGERATOR |
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BOTTOM DRAWER - |
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BOTTOM DRAWER - |
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1411/16” |
1411/16” |
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REFRIGERATOR |
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REFRIGERATOR |
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NOTE: TOP DRAWER WILL EXTEND ABOVE PROVIDED APPLIANCE FRONT
15 INCH & 24 INCH INSTALL GUIDE 2 3
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