TRENDnet TV-IP312PI User Manual

TRENDnet User’s Guide

Table of Contents

Contents

Contents ............................................................................................... i

Product Overview ................................................................................ 2

Package Contents ........................................................................................................... 2

Features .......................................................................................................................... 2

Product Hardware Features ........................................................................................... 3

Warnings: ....................................................................................................................... 3

Cautions: ......................................................................................................................... 3

Plan for Installation .............................................................................. 4

Setup Camera with CD.......................................................................... 5

Hardware Installation........................................................................... 8

Access Camera through the Web Browser ............................................ 8

Basic Settings ..................................................................................... 11

Live View ....................................................................................................................... 11

Playback ........................................................................................................................ 12

Log ................................................................................................................................ 15

System .......................................................................................................................... 15

Advanced Settings .............................................................................. 16

System .......................................................................................................................... 16

Device Settings ............................................................................................................................ 16

User Accounts .............................................................................................................................. 16

Time Settings ............................................................................................................................... 17

Daylight Savings ........................................................................................................................... 18

Live View Settings ........................................................................................................................ 18

Maintenance ............................................................................................................................... 19

Port .............................................................................................................................................. 21

DDNS ............................................................................................................................................ 22

PPPoE ........................................................................................................................................... 22

SNMP ........................................................................................................................................... 23

802.1X .......................................................................................................................................... 24

IP Address Filter ........................................................................................................................... 24

QoS, Quality of Service ................................................................................................................ 25

UPnP ............................................................................................................................................ 25

Video Settings ..................................................................................... 26

Video Format ............................................................................................................................... 26

Display Settings ............................................................................................................................ 27

On Screen Display (OSD) Settings ................................................................................................ 29

Text Overlay ................................................................................................................................. 30

Privacy Mask ................................................................................................................................ 30

Video Recording ........................................................................................................................... 31

Event .................................................................................................. 32

Motion Detection......................................................................................................................... 32

Video Tamper .............................................................................................................................. 34

Exception ..................................................................................................................................... 36

Snapshot ...................................................................................................................................... 36

Email ............................................................................................................................................ 37

Storage ............................................................................................... 38

Storage Management .................................................................................................................. 38

Network Storage .......................................................................................................................... 39

FTP Server .................................................................................................................................... 40

Restore Default Password ................................................................... 40

Troubleshooting ................................................................................. 41

Network Settings ............................................................................... 20

TCP/IP .......................................................................................................................................... 20

TRENDnet User’s Guide

TV-IP312PI

Product Overview

Features

TV-IP312PI

Package Contents

TV-IP312PI



Multi-Language Quick Installation Guide



CD-ROM (Utility, Software & User's guide)



Camera Mounting hardware



(Drill template, mounting screws, waterproof cap, torx screw driver) (Optional power adapter not included)



If any packaging contents are missing or damaged, please contact the retail store, online retailer or reseller/distributor that the items was purchased from.

TRENDnet’s Outdoor 3 MP Full HD 1080p PoE IR Network Camera, model TV-IP312PI, offers night vision up to 50 meters (164 ft.), an IP66 weather rating, and an integrated mounting bracket. Ultra energy efficient advanced infrared creates a more balanced night vision illumination field and reduces close object overexposure. Record 3 Megapixel HD video (2048 x 1536) at 20 fps in a space saving H.264 compression format. Manage up to 32 TRENDnet cameras with included complimentary software and mobile apps.

3 Megapixel HD

Record 3 Megapixel HD video (2048 x 1536) at 20 fps in a space saving H.264 compression format

D-WDR

Improved image quality in high contrast lighting environments with Digital Wide Dynamic Range technology

Recording Schedule Define a weekly hybrid continuous and motion detection recording schedule

IPv6

IPv6 support

ONVIF

ONVIF compliant

Complimentary Software

Complimentary pro-grade software to manage up to 32 TRENDnet cameras

Complimentary Apps

Live video to a mobile device with free iOS® and Android™ apps

TRENDnet User’s Guide

TV-IP312PI

Sensor

LEDs

Adjustable

Sun Visor

IP66

Housing

Mounting

Hardware

Optional

Power

Connector

Ethernet/PoE

Port

Product Hardware Features

Camera Overview

Warnings:

 It is recommended to use the PoE injector or an IEEE 802.3at compliant PoE

switch.

 If the product does not work properly, please contact your dealer or the nearest

service center. Never attempt to disassemble the camera yourself. Disassembling the product will void the warranty and may cause harm or injury.

 The installation should be done by a qualified service person and should

conform to all construction and electric regulations and other local codes.

Cautions:

 Make sure the power supply voltage is correct before using the camera.

 Optional Power Connector: This model is designed to power by PoE. For non-

PoE user, please connects the power adapter (12VDC1A sold separately) to

camera.

 Ethernet/PoE Port: Plug the network cable to connect to supply power to the

camera if using non-PoE connection.

 Mounting Hardware: Adjust the screws to fit the mounting position  IP66 Housing: Housing is rated with IP66.  IR Sensor: Detect the light source.  IR LEDs: The IR LEDs will be on when the sensor detect low light source.  Adjustable Sun Visor: Adjustable sun visor to prevent direct sun to the camera.

 Do not drop the camera or subject to physical shock.  Do not touch sensor modules with fingers. If cleaning is necessary, use a clean

cloth with a bit of ethanol and wipe it gently. If the camera will not be used for

an extended period of time, put on the lens cap to protect the sensor from dirt.

 Do not aim the camera lens at the strong light such as the Sun or an

incandescent lamp. Strong light can damage the camera sensor.

 The sensor may be burned out by a laser beam. When any laser equipment is

being used, make sure that the surface of the sensor will not be exposed to the

laser beam.

 Do not place the camera in extremely hot, cold temperatures (the operating

temperature should be between -30°C to 65°C), dusty or damp environment,

and do not expose it to high electromagnetic radiation.

 To avoid heat accumulation, good ventilation is required for a proper operating

environment.

 While shipping, the camera should be packed in its original packing.  Use waterproof cap to prevent water soaking into the cable.

TRENDnet User’s Guide

TV-IP312PI

There are a number of factors involved in successful camera installation. Follow the suggested installation steps and go through the check lists. This guide will help you to make your camera installation smooth and easy.

Plan for installation location Setup Your Camera with CD Hardware Installation

Plan for Installation

Viewing angle

The TV-IP312PI is a bullet camera with a focused viewing angle (70 horizontal) that provides non-distorted and detailed images. Choose the location where has good angle to shoot the image you expect to see. The motion detection area should also be considered when installing the camera.

Sunlight: Avoid direct sun light exposure. Direct sun light will damage the image sensor. If sunlight is necessary for your viewing purposes, provide protection for the image sensor.

Lighting: Consider installing your camera faces the same direction of the light sources. Shooting images with top-down position outdoor or next to the existing light source are good choices. Avoid the light source if it creates a shade that darkens the viewing area.

Waterproof cap

The TV-IP312PI is IP66 weather rated camera. There is a set of network cable waterproof cap that comes with the package. Run the network cable going through the cap and then using crimp the tool to crimp the cable with an RJ-45 modular. Plug in the network cable and then tighten the waterproof cap to prevent water running into the camera through the cable.

Weather Conditions

The camera is an outdoor dome camera, which fits most installations indoor and outdoor. The camera can work under a wide range of weather conditions. For severe weather conditions. Using the camera in milder weather conditions will help extend the camera’s life and preserve the quality of the camera image.

Moisture: Avoid damp or moist environments whenever you can. The camera is an IP66 grade water proof camera, and it will work in moist environments. However, rain may affect the picture quality, especially at night, water may reflect the light from the infrared illumination and degrade picture quality.

Temperature: Camera works within a specified temperature range. Areas with severe temperatures should be avoided when installing the camera. It’s recommended that you use an enclosure with a heater and blower if you plan on using this camera outside of the specified temperature range.

TRENDnet User’s Guide

TV-IP312PI

Setup Camera with CD

3. Connect a network cable to the camera’s network port to a PoE switch. The power LED will be lit. Allow 60 seconds for the camera to boot up. Click Next.

1. Insert the Installation CD-ROM into your computer’s CD-ROM drive to initiate the Auto-Run program. Click the Install Camera.

4. Wait while searching the cameras.

2. Write down the MAC ID of the camera. Click Next.

TRENDnet User’s Guide

TV-IP312PI

5. The founded cameras will show on the screen. The camera already selected by default if you have only one camera installed. If you have more than one camera in the same Network, you will need to identify the camera by the MAC ID. Click Next.

7. If you select "Fixed IP", fill out the IP address, subnet mask, default gateway, DNS server. Please ensure that the IP address of the camera and the computer must within the same network. Click Next.

6. Select "DHCP" option to assign an IP by DHCP server or Select "Fixed IP" to set IP address manually. Click Next.

8. Type in the Password. The default password is “admin”. You must change the default password of the camera. Enter the default password: admin and enter the new password. The password must be between 8 and 16 characters. (Alphanumeric: a-z, A-Z, 0-9), and confirm the new password by entering the password twice.

* This camera installation wizard is also good for finding the camera if it was setup

with DHCP. The IP address may change dynamically with the DHCP setting. If you want to access your camera later and you do not know the IP address, you can run this camera installation wizard again. If you have already setup the password and want to keep the password unchanged, un-check the Change Password box and click next to get the link to access your camera.

** Please save the password for future reference. This device does not have a

hardware rest function for temper proof purpose.

TRENDnet User’s Guide

TV-IP312PI

10. Click the hyperlink to access to the camera’s web page or click Next. It is recommended that you access the IP camera now if it was using a DHCP connection.

9. Enter “admin” on username and enter new password you just created.

11. Click Finish to exit the program or click Home to return to the main screen. This device also supports the Mobile App. Using your mobile device to scan the QR code to install the App.

TRENDnet User’s Guide

TV-IP312PI

Management IP :

192.168.10.30 or a dynamic assigned address if you connect the camera to your existing network

Administrator name :

admin

Administrator password :

admin

Hardware Installation

1. Loosen the locking bolts and manually position the camera as desired.

2. Place the provided drill template on the wall or ceiling.

3. Drill holes for the provided screw anchors at each marked position on the template.

Make sure the drill bit matches the size of the provided screw anchors.

4. If the camera wire will be installed through the based plate of the unit, skip to step 6.

If the wiring will be routed though the wall, drill a hole for the cable.

5. Pass the camera’s cables through the hole.

6. Connect the network cable to the camera.

7. Insert the provided screw anchors into the pilot holes.

8. Align the mounting bracket with the screw anchors, and then use the provided

screws to secure the camera to the mounting surface.

9. Power up the camera by connecting the other end of the cable to a PoE switch or

injector on your network.

10. Loosen the screws and rotate the collar to final angle, then the screws.

Access Camera through the Web Browser

System Management and Default Settings

It is recommended that you install your camera with the CD that comes with the package and use accompanying TRENDnetVIEW Pro software for Windows computers. If you do not have the CD with you, please go to http://www.trendnet.com/support and enter the model number and download the software.

If you didn’t go through the CD installation wizard or you have reset the camera, your camera has following settings:

If you want to access your camera directly instead of using software, you can follow the steps specified in this chapter to login to your camera. A web browser plug-in must be installed to view live image.

TRENDnet User’s Guide

TV-IP312PI

Logging-in to the Camera

1. Open the web browser on your computer. In the address bar, enter the IP address you setup through the setup CD or 192.168.10.30. (If you have a DHCP server on your network, the IP address will be assigned dynamically. For example, if you have a home gateway on your network and you plug-in the

camera on the same network, you can find the camera’s IP address on your

home gateway.), and then press Enter.

2. Enter the user name, admin, and the password you setup through the setup CD or the default password, admin, and then click OK.

If the camera was not setup through the CD and you are accessing it the first time, you will be prompted to change password automatically.

3. The camera management page will detect if you installed the camera video streaming plug-in or not. Click the link to download the plug-in from the camera.

Permission request depends on the Internet security settings of your computer. Click Allow to install the plug-in.

Note: for Mac systems, the plug-in file is stored on the CD or you can download the latest version from

http://www.trendnet.com/downloads/camera/mac/WebComponents.zip

TRENDnet User’s Guide

TV-IP312PI

4. Click Next to install the plug-in.

6. Open the browser and login again. Allow the plug-in from TRENDnet if prompted. The Live View page will show and begin streaming video.

Click Finish to finish the installation.

TRENDnet User’s Guide

TV-IP312PI

Multi-Language

Change your preferred language anytime

Snapshot

Click this icon to take a video snapshot

Recording

Click once to start recording. Click it again to stop recording. The status bar will indicate if it is in recording state or not

Zoom

Click once to enable zoom. Then, click and drag the area on the picture to zoom in. Click once on picture for 100% zoom. Click the icon again to disable zoom. The zoom function works in full screen mode as well

Video Stream

The camera has two video streams: H.264 and MJPEG. Switch to view the different video streams by clicking this icon

Full Screen Mode

Double click the picture to view in full screen mode. Double click again or press escape key on your keyboard to exit full screen mode

Status Bar

The status bar shows the status you are at, including enabled the zoom, recording video, and successfully taking a snapshot

Basic Settings

Live View

After you log-in into the camera management page, you’ll see the Live View page.

TRENDnet User’s Guide

TV-IP312PI

Click and drag the time line to move your time manually

Click this button to zoom in the scale

Click this button to zoom out of the scale

Playback

You can playback the video recording on the network storage and download the video clip and snapshots to your local computer.

Search for video recordings

Click the date selection, and then choose a date for the date range of your recording. Click Search to start searching.

Time line

There is a playback head in the center of the time line represented by a yellow vertical line. To look for a specific video recording, move the time line by clicking and dragging it. If the

recording is short, zoom in by clicking If you know the exact time of the day you are looking for, click then enter the time

you want to playback. Different types of recordings are identified differently. The scheduled recordings are

marked in blue, and the recordings triggered by motion detection are marked in red.

button. Click to zoom out the time scale.

TRENDnet User’s Guide

TV-IP312PI

Click this button to specify a specific time of the day.

And the click to confirm selection and then click X to

close this dialog box.

Click this button to play the video

Click this button to pause video playback

Click this button to stop playback

Click this button to increase playback speed*

Click this button to decrease playback speed*

Click to playback video frame by frame. Click again for the next frame.

*There are 5 steps of playback speeds. You can choose from ¼, ½ , 1, 2, and 4 times of original speed.

Click this button to enable zoom. Then click and drag on the video to define the area you want to zoom in. Click again to get back to 100% zoom.

Double click to show video in full screen and press ESC on keyboard to exit full screen mode

Click this button to disable zoom

Click this button to take a snapshot of current playback

Click this button to start clipping a video from playback Click this button to stop clipping a video from playback

Click this button to download video sections

Take Images from a video playback

You can take snapshots from playback video or make new video clips from the video you are playing back.

Play video

Use playback controls to play back the video recordings.

Download sections of a video

To save complete video sections or snapshots, you can download the files directly.

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