TRENDnet TV-IP262PI User Manual

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Page 2

Table of Contents

TRENDnet User’s Guide

Contents

Product Overview ................................................................................ 2

Package Contents

Features .........................................................................................................................

Product Hardware

Application Diagram

Installation........................................................................................... 5

Hardware

Camera Installation

Starting Camera Finder........................................................................ 9

Configuration

Viewing Camera Basic

Configuring the Camera

Smart Wizard

Basic .............................................................................................................................

..........................................................................................................

Features...........................................................................................

......................................................................................................

Installation ................................................................................................

...................................................................................................

..................................................................................... 11

Function ...................................................................................

Setting...................................................................................

...............................................................................................................

Troubleshooting .................................................................................36

Network .......................................................................................................................

Video &

Event

Motion Detect

Event

Tools

SD Card

Device

How to setup/access the camera behind a Router .............................. 31

Audio ..............................................................................................................

Server.................................................................................................................

.............................................................................................................

Config .................................................................................................................

............................................................................................................................

........................................................................................................................

Info ...................................................................................................................

Technical Specifications...................................................................... 34

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Product Overview

TV-IP262PI

Package Contents

 TV-IP262PI  Multi-Language Quick Installation Guide  CD-ROM (Utility &User’s Guide)  Network cable (1.5m / 5ft)  Power adapter (12V DC, 1.5A)  Camera mounting kit

If any package contents are missing or damaged, please contact the retail store, online retailer, or reseller/distributor that the item was purchased.

Features

The Megapixel PoE Dome Internet Camera with IR (model TV-IP262PI) is an indoor, enterprise class surveillance camera capable of transmitting H.264 video at up to 1280 x 1024 resolution. View and manage the tamper resistant dome IP camera from any computer with an internet connection.

Manually pan the camera side-to-side350 degrees and tilt it up-and-down 70 degrees to fix its final viewing position. No need to install this camera near a power source, power and data are received through a single Ethernet cable using Power over Ethernet (PoE) technology. View this camera on your mobile device with TRENDnet’s free mobile App*.

Manage up to 32 TRENDnet cameras with the included complimentary camera management software**. Define up to three motion detection windows with image snapshot, and continuous recording triggers. Scheduled recording sessions and define video storage location with Samba client support. Multiple video streaming support for H.264, MPEG-4, and MJPEG compression types. Other features include twoway audio support (mic and speaker sold separately), date/time text overlay, mask overlay to conceal sensitive areas, and image flip capabilities for upside down installations. Integrated cabling allows for easy wall/ceiling mounting and the off-white IP camera housing blends into most environments.

* TRENDnet’s Mobile APP supports iPhone®, iPad®, iPod® Touch and

Android. Search for SecurView Mobile from iTunes® or Google Play™. For future updates, please check www.trendnet.com/App

for details.

** Monitoring multiple cameras may required a high performance CPU

email alert,

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Product Hardware Features

Rear Panel View

 Reset: Press and hold the reset button for five seconds to reset the camera to

factory default settings.

Front Panel View

 Power Connector: Connect the provided power adapter to supply power to the

camera for non-PoE installation.

 SD Card Slot: Insert a memory card for expansion of storage.

 Ethernet/PoE Connector: Connect the provided network cable (RJ-45 type) to

Ethernet/PoE port for wire or PoE connection.

* The connector supports Power over Ethernet standard, enabling the camera to

be powered by the Ethernet.

 Mic In: Connect an external microphone .

 Line Out: Connects an external active speaker.

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Inside Com

ponent

Application Diagram

 LED

indicators

- Power: Indicate the camera is powered on with the steady amber

- Link: Indicate the camera’s network connectivity with the flashing

light.

green light.

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Installation

Hardware Installation

The camera can be mounted to the ceiling surface directly by following the steps below:

1. Remove the Dome cover by unscrewing the four screws.

2. Use the included drill template to drill three mounting holes on the desire location

and hammer the plastic anchors into the holes.

3. Secured the camera to the location with three screws.

4. Before put the Dome cover back, adjust the lens assembly by the following steps:

 Tilt the camera lens to a proper position by losing the screws (

swinging the adjustable base ().

 Rotate the camera lens by turning the base pedestal (

counter clockwise direction.

 Adjust the lens focus by turning the lens ring slowly (

counter clockwise direction.

) in either clockwise or



) in either clockwise or



) and then



NOTE: You can review the image quality from the Web browser when you complete the

installation. If the image quality is poor, you have to disassemble the Dome cover to adjust the lens focus until the desired image appears clearly.

5. Put the Dome cover back and secure with four screws.

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Camera Installation

1. Insert the Installation CD-ROM into your computer’s CD-ROM drive to initiate the Auto-Run program.

2. lick the Install Camera.

3. Write down the MAC ID of the camera

4. Connect one end of the power adapter into the Power Connector, then click on

Next. Please click Next if you are using the PoE injector or switch.

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5. Connect a network cable to the camera’s network port and then to your router.

If you are using PoE, please ensure the cable is connected to a PoE switch or PoE injector.

6. Wait while camera is searching.

7. The founded cameras will show on the screen. The camera already selected by default if you have only one camera installed. If you have more than camera in the same Network, you will need to identify the camera by the MAC ID.

one

8. You MUST change the default password of the camera. Enter the default password:

admin, Enter your new password: must be between 8 and 32 characters. (Alphanumeric: a-z, A-Z,0-9)

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9. Type in the new and confirm the new password by entering the password twice.

10. Click TV-IP262P to access to the camera web page.

11. You can also click Finish to exit the program or click Home return to the main

screen.

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Starting Camera Finder

The camera comes with a conveniently utility, IPSetup, which is included in the Installation CD-ROM, allowing you to search the camera on your network easily.

1. Insert the Installation CD-ROM into your computer’s CD-ROM drive to initiate the Auto-Run program.

2. Click the Camera Finder (IPSetup) from the Auto-Run menu screen. Then the IPSetup Wizard will appear. Click Install to install the utility.

3. When the Completing the IPSetup Setup Wizard appears, click Finish.

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4. After installing the IPSetup utility, the application is automatically installed to

your computer, and creates a folder in Start\Program\TRENDnet\IPSetup.

5. Click

6. The IPSetup window will appear. It will search for the camera within the same

Start>Programs>TRENDnet>IPSetup, and then click IPSetup.

network.

Camera Display Area

- Access Camera: Open Web browser to view camera .

- Camera Display Area: By default, the IP setting on the Camera is set to DHCP.

If you have DHCP server, the camera will automatic get the IP address from DHCP server. If you do not have DHCP server on your network, it will show the default IP as 192.168.10.30. Double click the IP address; it will link to Camera’s Web Configuration page.

Change IP: Click this button to bring up the following window. It allows you to

change the IP Address. You can select either Static IP or click DHCP. Then, enter the Administrator ID & Password. By default the ID/Password is: admin. When complete, click Change.

Search: Click this button to search the connected camera in the same network

Exit: Click this button to exit the program.

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Configuration

Viewing Camera Basic Function

Open the Web browser on your computer (example showed in the User’s Guide is based on the Internet Explorer). Type the default IP address (192.168.10.30) or the IP address found by IPSetup in the Address bar, and then press [Enter].

When the login window appears, enter the default User name (admin) and Password (admin) and press OK to access to the main screen of the camera’s Web Configuration.

NOTE: If you are initially access to the camera, you will be ask to install a new plug-in

for the camera. Permission request depends on the Internet security settings of your computer. Click Yes to proceed.

After you login into the Web Configuration of the camera, the main page will appear as below:

The Main screen of the Web Configuration provides you with many useful information and functions, including:

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Live View/Setup Switch:

 Click the button to configure the camera.  Click the button to return to the Main screen to view the live

view image.

Compression Buttons: Select to transmit and record the video using H.264, MPEG4, or MJPEG compression.

 Manual Record allows you manually record and save a video clip*.  Snapshot allows you to capture and save a still image*.  Browse allows you to assign the destination folder to store the video clips and

Live View: The Live View Image window displays the real-time image of the connected camera.

Camera Information: Displays the camera’s location and the current date & time. The information can be modified in the Web Configuration.

still images*.

 Talk allows you to speak out through the camera. Please note only one user is

allowed to use this function at a time.

 Listen allows you to receive the on-site sound and voice from the camera.  Multicast allows you to change the camera’s transmission type on multicast

 The current compression mode of image is displayed above the Live View

Image window.

 Click the Zoom In buttons ( for SXGA ) or ( for

VGA/QVGA/QQVGA/720p) above the Live View Image window to zoom in the live view image by 1x, 2x, 3x, 1/2, 1/4, or full screen

* If you are using Microsoft 7/Vista platform, you may not be able to find the recorded

files by Snapshot or Manual Record. You will need to disable the protected mode of Security in the IE browser before recording a video file or taking a snapshot.

Please follow the below steps:

1. Open IE Browser

2. Select ToolsInternet Options

3. Select Security

4. Uncheck the ”Enable Protected Mode” then press OK

Configuring the Camera Setting

To configure the camera, click on the Main screen of Web Configuration. The Web Configuration will start from the Basic page.

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The Web Configuration contains the settings that are required for the camera in the left menu bar, including Smart Wizard, Basic, Network, Video/Audio, Event Server, Motion

detect, Event Config, Tools, SD Card, and Information.

Smart Wizard

The camera’s Smart Wizard lets you configure your camera easily and quickly. The wizard will guide you through the necessary settings with detailed instructions on each step.

To start the wizard, click Smart Wizard in the left menu bar.

 Camera Setting

By default, the camera name is set as model number. Change the name if necessary. Enter the location and administrator password twice.

 IP Setting

Select the IP setting according to your network: DHCP, Static IP, or PPPoE.

 Email Settings

Enter the required information to be able to send email with image. For example, myserver.com. If you are using a free mail service (e.g. Google Gmail®, Yahoo®, Hotmail®), please enter the SMTP server address and the corresponding information from the service provider.

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 Confirm Settings

The last step shows the configuration of your camera. When you confirm the settings, click Apply to finish the wizard and reboot the camera. Otherwise, click Prev to go back to the previous step(s) and change the settings; or click

Cancel to end the wizard and discard the changes.

Basic

The Basic menu contains three sub-menus that provide the system settings for the camera, such as the Camera Name, Location, Date & Time, and User management.

Basic >> System

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 Basic: This item allows you to assign the camera name and location

information.

Camera Name: Enter a descriptive name for the camera, which is

helpful to identify the camera easily while multiple cameras are connected within the network. Location: Enter a descriptive name for the location where is monitored by the camera. Language Default: Select the displayed language as default.

 Indication LED: This item allows you to set the LED illumination as desired.

There are two options: Normal and OFF.

 IR LED : This item allows you to set the IR LED Auto or OFF

Basic >> Date & Time

 Date & Time: Enter the correct date and time for the system.

TimeZone: Select the proper time zone for the region from the pull-down

menu.

Automatically adjust clock for daylight saving time changes: select this

option for daylight saving

Synchronize with PC: Select this option and the date & time settings of the

camera will be synchronized with the connected computer.

Synchronize with NTP Server: Select this option and the time will be

synchronized with the NTP Server. You need to enter the IP address of the server and select the update interval in the following two boxes.

Manual: Select this option to set the Date and Time

manually.

Basic >> User

 Administrator: To prevent unauthorized access to the camera’s Web Configuration,

you are strongly recommend to change the default administrator password. Type the administrator password twice to set and confirm the password.

 General User

User Name: Enter the user’s name you want to add to use the camera. Password: Enter the password for the new user. When you are finished, click Add/Modify to add the new user to the camera. To modify the user’s information,

select the one you want to modify from UserList and click Add/Modify.

UserList: Display the existing users of the camera. To delete a user, select the one

you want to delete and click Delete.

 Guest

User Name: Enter the guest’s name you want to add to use the camera. Password: Enter the password for the new guest. UserList: Display the existing guests of the camera. To delete a user, select the one you want to delete and click Delete.

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NOTE: The “General User” is allowed to access the camera and control the Function

buttons on the Main screen of the Web Configuration.; the “Guest” can only view the live view image from the Main screen while accessing the camera. Only the “Administrator” is allowed to configure the camera through the Web Configuration.

 Direct Video Stream Authentication:

To steam the video directly without going through the configuration page, you can access it via Internet.

Enable: User needs to enter user name and password to stream the camera.

Disable: User can stream the camera without entering the user name and

password.

Examples of the direct link to video: H.264 Mode

http://camera_ip_address:port

number/h264view.htm

MPEG4 Mode

http://camera_ip_address:port

MJPEG Mode

http://camera_ip_address:port

number/mpgview.htm

number/jpgview.htm

NOTE This feature is enabled by default, and for security reason, it is recommended to

have the feature enabled at all time.

Network

The Network menu contains two sub-menus that provide the networking settings for the camera, such as the IP Setting, DDNS Setting, and IP Filter.

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Enter the IP address of the camera. The default setting is 192.168.10.30.

Subnet Mask

Enter the Subnet Mask of the camera. The default setting is 255.255.255.0.

Default

Enter the Default Gateway of the camera. The

Gateway

default setting is 192.168.10.1.

Primary/ Secondary DNS

DNS (Domain Name System) translates domain names into IP addresses. Enter the Primary DNS and Secondary DNS that are provided by ISP.

Network >> Network

 IP Setting: This item allows you to select the IP address mode and set up the related

configuration.

DHCP: Select this option when your network uses the DHCP server. When the

camera starts up, it will be assigned an IP address from the DHCP server automatically. This is the default IP setting on the camera.

Static IP: Select this option to assign the IP address for the camera directly. You

can use IP Setup to obtain the related setting values.

PPPoE: Select this option when you use a direct connection via the ADSL

modem. You should have a PPPoE account from your Internet service provider. Enter the User Name and Password. The camera will get an IP address from the ISP as starting up.

NOTE: Once the camera get an IP address from the ISP as starting up, it automatically sends a notification email to you. Therefore, when you select PPPoE as your connecting type, you have to set up the email or DDNS configuration in advance.

 DDNS Setting: With the Dynamic DNS feature, you can assign a fixed host and

domain name to a dynamic Internet IP address. To set up the DDNS:

1. Select the Enable option to enable this feature.

2. Select the Provider from the pull-down list.

3. Enter the required information in the Host Name, User Name, and Password

boxes.

NOTE: You have to sign up for DDNS service with the service provider before configuring this feature.

 UPnP: The camera supports UPnP (Universal Plug and Play), which is a set of

computer network protocols that enable the device-to-device interoperability. In addition, it supports port auto mapping function so that you can access the camera if it is behind an NAT router or firewall.

Select the Enable option to enable this

feature.

 UPnP Port Forwarding: select this option to have the port forward to router.  Ports Number

HTTP Port: The default HTTP port is 80. RTSP Port: Configure the transmission of streaming data within the network. The default RTSP (Real Time Streaming Protocol) port is 554.

NOTE: If the camera is behind an NAT router of firewall, the suggested to be used is from

1024 to 65535.

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Disable

RTSP link does not require authentication. No username/password required.

sic

RTSP link prompts for authentication. Username/password are transmitted in plain text.

Digest

RTSP link prompts for authentication.

Username/password are encrypted during data

transmission.

Group IP

Assign a category of IP addresses to receive the information

from the camera.

H.264 Port

Assign a multicast port for H.264 in the text box. The default port is 1234.

MPEG4 Port

Assign a multicast port for MPEG4 in the text box. The default port is 1236.

Audio Port

Assign a multicast port for audio in the text box. The default port is 1238.

TTL

Set the TTL value from 1 to 255, which is used to modify the time to live field in the IP header.

Network >>

 HTTPS

 Bonjour: The devices with Bonjour will automatically broadcast their own

services and listen for services being offered for the use of others. If your browser with Bonjour, you can find the camera on your local network without knowing its IP address.

The Apple Safari is already with Bonjour. You can download the complete Bonjour for Internet Explorer browser from Apple's web site by visiting

http://www.apple.com/bonjour/.

Advanced

Enable: Select this option to enable HTTPS, which is a secure protocol to

provide authenticated and encrypted communication within your network.

HTTPS Port: Assign a HTTPS port in the text box. The default HTTPS port is

443.

 RTSP

RTSP Streaming: The camera supports three levels of RTSP access. The

default RTSP Port is 554.

TRENDnet recommends using RSTP Digest authentication method. Disable

and Basic methods pose security risks. Please verify if your RTSP client supports RSTP authentication method selected.

Multicast settings: Configure the following settings so that you can deliver

information from your camera to a set of receivers.

 QoS

Live Video DSCP: Assign the DSCP (DiffServ Code Point) of the stream video

from the camera.

Live Audio DSCP: Assign the DSCP (DiffServ Code Point) of the stream audio

from the camera.

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Network >> IP Filter finished, click Add to save the range setting. You can repeat the action to

assign multiple ranges for the camera.

For example, when you enter 192.168.0.50 in Start IP Address and

192.168.0.80 in End IP Address, the user whose IP address located within

192.168.0.50 ~ 192.168.0.80 will not be allowed to access the camera.

IPv6: Enter the IP Address that is not allowed to access the camera.

The IP Filter setting allows the administrator of the camera to limit the users within a certain range of IP addresses to access the camera.

To disable this feature, select the Disable option; otherwise, select the Accept to assign the range of IP addresses that are allowed to access the camera, or select the Deny option to assign the range of IP addresses that are blocked to access the camera.

Disable: Select this option to disable the IP Filter function of the camera.

IPv4: Assign a range of IP addresses that are allowed to access the camera by

entering the Start IP address and End IP address options. When you are finished, click Add to save the range setting. You can repeat the action to assign multiple ranges for the camera.

For example, when you enter 192.168.0.50 in Start IP Address and

192.168.0.80 in End IP Address, the user whose IP address located within

192.168.0.50 ~ 192.168.0.80 will be allowed to access the camera.

IPv6: Enter the IP Address that is allowed to access the camera.

Deny

IPv4: Assign a range of IP addresses that are blocked to access the camera by

entering the Start IP address and End IP address options. When you are

option

Video & Audio

The Video & Audio menu contains four sub-menus that provide the video and audio settings for the camera.

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Mode

Frequency

AE Control (Day Time)

min. shutter speed

AE Control (Night

Time)

min. shutter

speed

Fast

Normal

Slow

Fast

Normal

Slow

VGA

60Hz

1/120s

1/60s

1/30s

1/120s

1/60s

1/30s

50Hz

1/100s

1/50s

1/25s

1/100s

1/50s

1/25s

SXGA

60Hz

1/120s

1/60s

1/15s

1/120s

1/60s

1/15s

50Hz

1/100s

1/50s

1/12.5s

1/100s

1/50s

1/12.5s

Video & Audio >> Camera

 Image Setting

Brightness: Adjust the brightness level from 0 ~ 100. Saturation: Adjust the colors level from 0 ~ 100. Sharpness: Adjust the sharpness level from 0 ~ 100.

Click Default to restore the default settings of the three options above.

Mirror: Select Vertical to mirror the image vertically, or select Horizontal

to mirror the image horizontally.

Light Frequency: Select the proper frequency according to the camera’s

location 50Hz or 60Hz.

AE Enable: Enable or disable the AE (Auto Exposure) control.

Night mode: Change night mode to color or Mono

AE Control: Select AE (Auto Exposure) speed as Fast, Normal or Slow.

Video & Audio >> Video



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•H.264

Video Resolution: Select the desired video resolution from the four

formats: SXGA, VGA, QVGA, QVGA and 720P. The higher setting (SXGA) obtains better video quality while it uses more resource within your network.

Video Quality: Select the desired image quality from five levels: Lowest,

Low, Medium, High, and Highest.

Frame Rate: Select a proper setting depending on your network

 MPEG4

Video Resolution: Select the desired video resolution from the three

formats: VGA, QVGA, and QQVGA. The higher setting (VGA) obtains better video quality while it uses more resource within your network.

Video Quality: Select the desired image quality from five levels: Lowest,

Low, Medium, High, and Highest.

Frame Rate: Select a proper setting depending on your network

 MJPEG

Video Resolution: Select the desired video resolution from the three

formats: SXGA, VGA, QVGA, QVGA and 720P. The higher setting (VGA) obtains better video quality while it uses more resource within your network.

Video Quality: Select the desired image quality from five levels: Lowest,

Low, Medium, High, and Highest. Frame Rate: Select a proper setting depending on your network status. None IE Browser Viewer: Select the proper mode for viewing image while

 3GPP: The camera supports 3GPP specification. To disable this feature, select

using none IE browser: Java Applet, Still Image, or Server Push.

NOTE: The camera supports both MPEG4 and MJPEG compression. MJPEG capture the images in JPEG format, which require higher bandwidth to view smooth video. The administrator can control the bandwidth of each connection well through the setting options above.

the Disable option; otherwise, select 3GPP Without Audio or 3GPP With Audio to transfer the video clips without or with audio.

If you use a mobile phone that supports 3GPP, you can also view the real-time streaming image captured by the camera on your phone (with the default player on the phone) by entering the RTSP link: rtsp://(IP address of the camera)/3gp.

status.

Video & Audio >> Audio

 Camera Microphone In: Select the Enable option to enable the camera’s audio

function, so that you can receive the on-site sound and voice from the camera.

 Camera Speaker Out: Select the Enable option to enable the camera’s external

speaker function, so that the connected speaker can play the sound and voice through the camera.

You can set the speaker’s volume by entering the proper value in the Volume option. The default setting is 90.

Video & Audio >> Overlay / Mask

This sub-menu is used to set the image overlay and mask feature of the camera.

 Image Overlay: This item allows you to set the image overlay.

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In the Image File option, click Browse to select the image file from your computer, and then click Upload. You can click Preview to check the image size and adjust the image position before clicking Upload. The preview image area is displayed with red dotted line. If you want to remove the preview image before uploading, click Delete.

Since you click Upload, the preview image area is displayed with white dotted line. Click Enable and set the transparency setting by whether selecting the Transparent option or not.

When done, click Apply. You can see the image overlay on the live view image when you click Live View.

NOTE: The width and height of the input overlay graphic should be multiple of 4 at a

maximum size of 43690 pixels, and in JPG or BMP (24-bit RGB) format.

 Privacy Mask: This item allows you to configure up to two mask

Select

the area 1 or 2 from the Window pull-down list, and then click Enable.

You can change the size and position of the area by holding and dragging the mouse.

You can also change the color of the mask area by clicking the Color box and then selecting the color you want.

When done, click Apply. You can see the mask area(s) on the live view image when you click Live View.

Video & Audio >> Overlay / Mask >> Text Overlay

This page is used to set the text overlay feature of the camera, including the following three options: date & time, heading text, and background transparency setting.

 Include Date & Time: Select this option to display the date & time information

on the live view image.

 Include Text: Select this option and enter your heading text in the box to

display the text information on the live view image.

 Enable Opaque: Select this option to display the overlay text with a background

color.

areas.

For example, when you select the Include Date & Time and Include Text options and click Apply, you can see the related information displayed on the live view image

when you click the button.

Event Server

The Event Server menu contains three sub-menus that allow you to upload images to FTP, send emails that include still images, and store the images to a NAS system.

When you complete the required settings for HTTP Notify for Motion Trigger, FTP, Email, Network Storage, or Instant Message, click Test to test the related configuration is correct or not. Once the camera connects to the server successfully, click Apply.

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HTTP Notify For Motion Trigger Event Server Setting >> FTP

Send the query parameter via an HTTP notification when an event is triggered.

Host: Enter the IP of the HTTP server

Port: Enter the Port number of the HTTP server User Name: Enter the username of the HTTP server Password: Enter the password of the HTTP server

Query: Enter the query parameter for the request if necessary

Example:

Host: 192.168.10.1

Port: 80

Query: xxx.cgi?name1=value1&name2=value2

Example: cgi/event.cgi?status=#s&time=#t&model=modelname

Result: http://192.168.10.1:80/cgi/event.cgi?status=#s&time=#t&model=modelname

 FTP

Host Address: Enter the IP address of the target FTP server. Port Number: Enter the port number used for the FTP server. User Name: Enter the user name to login into the FTP server. Password: Enter the password to login into the FTP server. Directory Path: Enter the destination folder for uploading the images. For

example, /TV-IP262P.

Passive Mode: Select the Enable option to enable passive mode. FTP Upload With: Set the format of the image that is to be uploaded to the FTP server. You can set the format as One Snapshot or images containing Pre-event (0 ~ 3) seconds and Post-event (0 ~ 3) seconds.

NOTE: The Pre-Event or Post-Event only works when video resolution set

up to 720P or lower. It will not work with SXGA resolution.

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Event Server Setting >> Email

 Email

SMTP Server Address: Enter the mail server address. For example,

myserver.com. If you are using a free mail service (e.g. Google Gmail®,

Yahoo®, Hotmail®), please enter the SMTP server address from the service provider.

Sender Email Address: Enter the email address of the user who will send the email. For example, John@myserver.com.

SMTP Port: Assign the SMTP port in the text box. The default SMPT port is 25. For the free mail service, please enter the correct port number from the service provider.

SSL or STARTLLS: If the mail server requires an encrypted should select the SSL option. STARTTTLS is an extension to plain text communication protocols. It offers a way to upgrade a plain text connection to an encrypted (TLS or SSL) connection.

connection, you

Authentication Mode: Select None to disable the authentication

feature, or select SMTP and then enter the User Name and Password according to the mail server configuration.

Sender User Name: Enter the user name to login the mail server. Sender Password: Enter the password to login the mail server. Receiver #1 Email Address: Enter the first email address of the user

who will receive the email.

Receiver #2 Email Address: Enter the second email address of the user

who will receive the email.

Send Email With: Set the format of the image that is to be sent by the

email. You can set the format as One Snapshot or images containing

Pre-event (0 ~ 3) seconds and Post-event (0 ~ 3) seconds.

NOTE: The Pre-Event or Post-Event only works when video resolution

Event Server Setting >> Network Storage

set up to 720P or lower. It will not work with SXGA resolution.

WAN IP Change Notify: Select the option to enable the system to

notify you when the WAN IP address changed.

 Network

Storage Samba Server Address: Enter the IP address of the Network Storage server. Share: Assign the folder on the Network Storage server to share the files to

users.

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Path: Assign the path for uploading the files on the Network Storage server.

For example, Test.

User Name: Enter the user name to login into the Network Storage server. Password: Enter the password to login into the Network Storage server. Split By: When the file is too large to upload smoothly, use this option to split it by selecting File Size or Recording Time.

When Storage Full: Select Stop Recording or Recycle - Delete

Folder when the storage space on the Network Storage server is full.

Encode Format: Select MPEG4 or H.264 as the encode format

recording.

File Format: Select MP4 or AVI as the file format while recording.

Oldest

while

Event Server Setting >> Instant Message

The camera supports the Jabber IM service, so that you can send an instant message once you have a Jabber account. For more information of Jabber, please visit the Jabber Website at: http://jabber.org/Main_Page. The information shows above is using google talk.

 Instant Message

Jabber ID: Enter your user ID to login into the Jabber IM service. Jabber Password: Enter the password to login into the Jabber IM service.

Manually Specify Server Host/Port: Select the Enable option to manually

configure the Jabber server settings.

Jabber Server Address: Enter the Jabber server address manually.

Jabber Port: Assign the Jabber port manually in the text box. Encrypt Connection: Select the Enable option to secure the connection. Encrypt Authentication: Select the Enable option to secure the connection. Receiver: Enter the receiver’s information. Message: Enter the message that is to be sent.

Motion Detect

The Motion Detect menu contains the command and option that allow you to enable and set up the motion detection feature of the camera. The camera provides three detecting areas.

To enable the detecting area, select Window 1/2/3 from the pull-down list, and then select Enable. When the detecting area is enabled, you can use the mouse to move the detecting area and change the area coverage.

 Name: Assign a name to the detecting area.  Threshold: Move the slide bar to adjust the level for detecting motion to record

video.

NOTE: Sliding the Threshold bar to the right will decrease the sensitivity of motion detection;

sliding the Threshold bar to the left will increase the sensitivity of motion detection.

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Event Config

The Event Config menu contains five sub-menus that provide the commands to configure event profiles.

Event Configuration >> General Setting

 General

Snapshot/Recording Subfolder: You can assign a given subfolder to each

new captured file. Otherwise, leave this option blank to use the default setting.

Network Storage Recording Time Per Event: Limit the recording time

while you are using the Network Storage solution.

Event Configuration >> Arrange Schedule Profile

 Schedule Profile: This sub-menu displays the scheduled profile(s). To customize

the profile, click Add and then enter a descriptive name for the profile in the prompt dialog window. After entering the profile name, click OK and the profile is added to the Schedule Profiles list.

To delete the profile, select the profile in the list and click Delete.

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Profile Name: Display the profile name that you select in the Schedule

Profiles list.

Weekdays: Select the weekday(s) that you want to separately assign in the

schedule profile. The weekday that has been assigned will be with

green color.

Time List: Display the time period that you have assigned within

selected Add this to all weekdays; click Delete this from all weekdays to remove the selected time period from every weekday. Click Delete to remove the selected time period.

Start/End Time: Enter the start and end time and then click Add to assign a

time period within in the selected weekday.

weekday. To assign the same time period to every weekday, click

Event Configuration >> Motion Detect Trigger

 Motion Detect Profile: Select the Enable option to enable the trigger function

of the camera, so that you can send captured images within the detecting area to the FTP server, email receiver, or the Network Storage server. You have to configure corresponding settings, such as FTP server and email server, enable

this feature. Please note that you have to configure the related settings

before enabling these features.

Schedule Profile: Select a schedule profile from the pull-down list. Action: Select the destination that the captured images will be sent to: Record to

SD Card, Record to Network Storage, Send Email, FTP Upload, or Instant Message.

displayed

the

Event Configuration >> Schedule Trigger

You can separately configure the schedule for trigger function of the camera by Email, FTP, or Network Storage. Select the Enable option on each item, and then select a Schedule Profile from the pull-down list and set the Interval time.

NOTE: If the setting value of the Network Storage Recording Time Per Event option in General Setting is longer than the Interval time in Network Storage Schedule, the recorded file will be a continuous video clip. For example, if you set the Network Storage Recording

Time Per Event as 10 seconds and the Interval as 5 seconds, recorded file becomes a non-stop video clip because the camera will record a 10-second video clip every 5 seconds.

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Tools

The Tools menu provides the commands that allow you to restart or reset the camera. You can also backup and restore your configuration, and upgrade the firmware for the camera.

 Factory Reset: Click Reset to restore all factory default settings for the camera.  System Reboot: Click Reboot to restart the camera just like turning the device

off and on. The configuration of the camera will be retained after rebooting.

 Configuration: You can save your camera configuration as a backup file on your

computer. Whenever you want to resume the original settings, you can restore them by retrieving the backup file.

Backup: Click Get the backup file to save the current configuration of the

camera. Restore: Click Browse to locate the backup file and then click Restore.

 Update Firmware: You can upgrade the firmware for your camera once you

obtained a latest version of firmware.

Current Firmware Version: This item displays the current firmware version. Select the firmware: Click Browse to locate the backup file and then click Update.

NOTE: Make sure to keep the camera connected to the power source during the process

of upgrading firmware. Otherwise, the camera might be damaged because of failure of upgrading firmware.

SD Card

The SD Card menu allows you to set the SD card function installed in the camera.

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SD Card >> SD Card Setting

SD Card >> File Manager

The File Manager menu allows you to download files from the SD card. Simply click the Download button to start downloading files.

 SD Card Dismount: Click Dismount to safely remove the SD card that is

installed in the camera.

 SD Card Information: Displays the information of the installed SD card,

including the Total space and Free space.

 SD Card Setting

When Storage Full: Select Stop Recording or Recycle – Delete

Folder when the storage space on the SD card is full.

Encode Format: Select MPEG4 or H.264 as the encode format while

recording.

File Format: Select MP4 or AVI as the file format while recording.

Oldest

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Device Info

The Information menu displays the current configuration and events log of the camera.

Information >> Device Info Display the Basic, Video & Audio, and Network settings of the camera.

Information >> System Log The Logs table displays the events log recorded by the system.

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How to setup/access the camera behind a Router

You can either setup the Dynamic DNS connection via camera itself or your home router. An account from any of the listed DDNS providers is required prior to this operation.

Configure DDNS on your Camera

1. Go to Camera’s DDNS Setting page, click Enable to activate the feature. Then

select a DDNS provider from the list.

4. Open another web browser and go to your Router’s Web Configuration page. (In the example, TRENDnet’s TEW-651BR Wireless N router is used)

2. Enter your DDNS’s the Host Name, User Name and Password.

3. In the Port Number section, assign an HTTP port of the camera. The default

HTTP Port on the camera is 80. The example shows above is using port number

9000.

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5. Go to Virtual Server* section and create a new

Enable: Click Enable Name: Enter the application name (eg. CameraName)

Protocol: Select TCP

Private Port: The HTTP port that you assign on your Camera. Public Port: The port used on remote side to access to your Camera.

LAN Server: The local IP address of your Camera.

Then click Add to add the application.

* Please refer to your router’s user’s manual for detail Virtual Server setting. Some router might use Port Forwarding or Special applications for this function. The setup steps should be very similar.

entry.

6. Open another web browser and enter your DDNS domain and camera’s port number.

Configure DDNS on your router

http://yourDomainName:PortNumber

7. Camera’s login page will appear.

1. Go to Camera’s DDNS  Ports Number section, assign a HTTP port for your camera and click Apply.

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2. Login to your router’s web configuration page.

3. Find the Dynamic DNS configuration section.

4. Enable DDNS, fill out the following information and then click Apply.

5. Go to Virtual Server* section and create a new entry.

Enable: Click Enable Name: Enter the application name (eg. Camera Name)

Protocol: Select TCP

Private Port: The HTTP port that you assign on your Camera. Public Port: The port used on remote side to access to your Camera.

7. The camera login page will appear.

LAN Server: The local IP address of your Camera.

Click Add to add the application. * Please refer to your router’s user’s manual for detail Virtual Server setting. Some router might use Port Forwarding or Special applications for this function. The setup steps should be very similar.

6. Open another web browser and enter your DDNS domain and camera’s port number.

http://yourDomainName:PortNumber

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Camera

General

Sensor: 1/4” Megapixel CMOS sensor

Max. Resolution: 1280 x 1024 pixels

Board Lens

Focal Length: 3.58 mm

Aperture (F/No): F2.0 +/- 5%

Minimum illumination: 0 Lux (night vision)

Viewing Angle

- Horizontal: 70°

- Vertical: 51°

- Diagonal: 89°

Audio

Microphone out port (microphone sold separately)

Audio out port: Mono (speakers sold separately) Sensitivity: -42dB +/- 3dB Frequency: 100~10,000Hz

S/N: 65dB

Format: PCM/AMR

Pan/Tilt (Manually)

Manually adjust camera to final fixed position:

Pan: -175° ~ +175° Tilt: 20 ~ 90°

SD Slot

Supports SD / SDHC (up to 32 GB); SD card not included

Hardware

Network

IEEE 802.3u 10/100Mbps Fast Ethernet IEEE 802.3af PoE

LED

Power, Link / Act (can turn off LEDs)

Reset Button

Reboot or restore to factory default

Power Consumption

7 watts max.

Power

Input: 100 ~ 240V AC , 0.5A, 50~60Hz

Output: 12VDC 1.5A external power adapter (for nonPoE installations)

Dimension

131 x 131 x 127 mm (5.2 x 5.2 x 5 in.)

Weight

570 g (20.1 oz.)

Temperature

Operating: 0C ~ 50C (32F ~ 122F)

Storage: -15C ~ 60C (5F ~ 140F)

Humidity

Max. 90% (non-condensing)

Certifications

CE, FCC

Technical Specifications

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Requirement

Management Interface

Internet Explorer 7.0 or above

To Run SecurView Pro

Windows 7 (32/64-bit), Vista (32/64-bit), XP (32/64-bit) Windows Server 2003, 2008

SecurView Pro

Channel: supports up to 32 cameras

Record / Playback / Motion Detection / Audio

Network Protocols

TCP/IP, IPv4, DHCPv6, UDP, ICMP, DHCP, NTP, DNS, DDNS, SMTP, FTP, HTTP, HTTPs, Samba, PPPoE, UPnP, Bonjour, RTP, RTSP, SSL, RTCP, 3GPP, Compliant with 8.1 to 8.4 ONVIF

1.01.1.26 platforms

Management

Remote

Remote management supported

Backup / Restore

Save / retrieve configuration files

Settings

Image

Automatic exposure, white balance, and gain control

Brightness, saturation, sharpness, light frequency, and mirror (horizontal/vertical)

Video

Encoding type: H.264, MPEG-4, MJPEG

Compression: 5 levels Resolution / Frame Rate:

Multi-Stream

 MJPEG: SXGA, VGA, QVGA, QQVGA, 720P

Recording / snapshot

Recording type: continuous, schedule, motion detection, or snapshot

Event Management

Event trigger: motion, schedule Store video file to SD card or storage device

Send Instant message to Jabber client via Jabber server

Overlay

Text overlay: time, date, and text

Mask overlay: define up to 2 opaque boxes to conceal portions of the recording area

QoS

DSCP

 SXGA (1280 x 1024) up to 15 fps  720p (1280 x 720) up to 15 fps  VGA (640x480) up to 30 fps  QVGA (320x240) up to 30 fps  QQVGA (160x120) up to 30 fps

 H.264: SXGA, VGA, QVGA, QQVGA, 720P  MPEG-4: VGA, QVGA, QQVGA

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Port Settings

HTTP port: 80 (default)

RTSP port: 554 (default)

Digital Zoom

Dynamic DNS

Yes

Time

Synchronize with NTP server or set time/date manually

Supports up to 2 destination accounts

System Log

100 entries (max.)

Troubleshooting

1. The Power LED and Ethernet Activity LED do not light up.

The power supply or camera might be faulty. Check that the connection to both the power source and the terminal on the back of the camera are secure and that you are using the provided power supply. If the camera is otherwise functioning correctly, the LEDs might have been disabled in the configuration. See the System section under the Basic menu.

2. The camera can’t be accessed or access is slow

There might be a problem with the network cable. To confirm that the cables are working, ping the address of a known device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar to the following (…bytes = 32 time = 2 ms).

Another possible problem may be that the network device such as a hub or switch utilized by the Network Camera is not functioning properly. Please confirm the power for the devices are well connected and functioning properly.

3. The camera can be accessed locally but not remotely

This

might be caused by a firewall. Check the Internet firewall with your system administrator. The firewall may need to have some settings changed in order for the Network Camera to be accessible outside your local LAN. For more information, please refer to the section about setting up/accessing your camera behind a router.

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Make sure that the Network Camera isn’t conflicting with any Web server you may have running on your network.

The default router setting might be a possible reason. Check that the configuration of the router settings allow the Network Camera to be accessed outside your local LAN.

4. White vertical lines appear on the image from the camera

It could be that the CMOS sensor (a square panel situated behind the lens that measures the light signals and changes it into a digital format so computer can present it into an image that you are familiar with) has become overloaded when it has been exposed to bright lights such as direct to

sunlight or halogen lights. Reposition the Network Camera into a more shaded area immediately as prolonged exposure to bright lights will damage the CMOS sensor.

5. The Camera images are blurry.

Adjust the lens focus by turning the lens ring slowly in either clockwise or counter clockwise direction.

6. The camera images are ‘noisy’

Often if the camera is in a low-light environment, the images can contain a lot of noise. Try to select the different AE control options to adjust shuttle speed under Video/Audio menu. Otherwise, try to use the camera in a location where there is a bit more light.

7. The camera images are of poor quality.

Make sure that your computer’s display properties are set to at least 1 6-bit color. Using 16 or 256 colors on your computer will produce dithering artifacts in the image, making the image look as if it is of poor quality.

your

exposure

Try also adjusting the brightness, saturation, sharpness and light frequency on the Video settings under the Video/Audio menu. You may also adjust the AE control to improve the image.

8. Video can’t be viewed through the web browser interface.

ActiveX might be make

sure ActiveX has been enabled in the Internet need to change the security settings on your browser to allow the ActiveX plugin to be installed.

disabled. If

you are viewing the images from Internet

Options menu. You may also

Explorer

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Limited Warranty

TRENDnet warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase.

AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.

If a product does not operate as warranted during the applicable warranty period, TRENDnet shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All products that are replaced become the property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet does not issue refunds or credit. Please contact the point-of-purchase for their return policies.

TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty.

There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual.

Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service support for all TRENDnet products. Products that are sent to TRENDnet for RMA service must have the RMA number marked on the outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, duty, tax, and other fees.

TV-IP262PI – 3 Years Limited Warranty

WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS

WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF TRENDNET’S PRODUCTS.

TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

Some TRENDnet products include software code written by third party developers. These codes are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL").

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Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section and look for the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are distributed WITHOUT WARRANTY and are subject to the copyrights of the developers. TRENDnet does not provide technical support for these codes. Please go to http://www.gnu.org/licenses/gpl.txt or http://www.gnu.org/licenses/lgpl.txt for specific terms of each license.

V1.0R / 10.03.2012

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Specifications and Main Features

Frequently Asked Questions

User Manual