Tp-link NC250, NC230 User Manual
NC230
HD Day/Night Wi-Fi Cloud Camera
NC250
HD Day/Night Cloud Camera, 300Mbps Wi-Fi
1910011736
REV1.0.1
COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered trademark of
TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or
registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from TP-LINK
TECHNOLOGIES CO., LTD. Copyright © 2016 TP-LINK TECHNOLOGIES CO., LTD. All rights
reserved.
http://www.tp-link.com
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1) This device may not cause harmful interference.
2) This device must accept any interference received, including interference that may cause
undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment. Such modifications could void the user’s authority to operate the
equipment.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This device and its antenna must not be co-located or operating in conjunction with
any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile
Configurations. The antennas used for this transmitter must be installed to provide a separation
distance of at least 20 cm from all persons and must not be co-located or operating in conjunction
with any other antenna or transmitter.”
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
RF Exposure Information
This device meets the EU requirements (1999/5/EC Article 3.1a) on the limitation of exposure of
the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSSs. Operation is subject to the
following two conditions:
1） This device may not cause interference, and
2） This device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1） l’appareil ne doit pas produire de brouillage;
2） l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, meme si le
brouillage est susceptible d’en compromettre le fonctionnement.
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
Déclaration d'exposition aux radiations:
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un
environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20
cm de distance entre la source de rayonnement et votre corps.
Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.
NCC Notice
注意！
依據 低功率電波輻射性電機管理辦法
第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、
加大功率或變更原設計之特性或功能。
第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通行；經發現有干擾現象時，應立即
停用，並改善至無干擾時方得繼續使用。前項合法通信，指依電信規定作業之無線電信。低功率射
頻電機需忍受合法通信或工業、科學以及醫療用電波輻射性電機設備之干擾。
減少電磁波影響，請妥適使用。
BSMI Notice
安全諮詢及注意事項
請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
注意防潮，請勿將水或其他液體潑灑到本產品上。
插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。
請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。
請不要私自打開機殼，不要嘗試自行維修本產品，請由授權的專業人士進行此項工作。
Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам
нормативних документів та вимогам, що передбачені чинними законодавчими актами
України.
Safety Information
When product has power button, the power button is one of the way to shut off the product;
when there is no power button, the only way to completely shut off power is to disconnect the
product or the power adapter from the power source.
Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock and
voiding the limited warranty. If you need service, please contact us.
Avoid water and wet locations.
Adapter shall be installed near the equipment and shall be easily accessible.
The plug considered as disconnect device of adapter.
Use only power supplies which are provided by manufacturer and in the original
packing of this product. If you have any questions, please don't hesitate to contact us.
Explanation of the symbols on the product label
Symbol Explanation
DC voltage
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to
European directive 2012/19/EU in order to be recycled or dismantled to minimize
its impact on the environment.
User has the choice to give his product to a competent recycling organization or to
the retailer when he buys a new electrical or electronic equipment.
CONTENTS
Chapter 1 About this Guide .................................................................................... 1
1.1 Conventions.................................................................................................................. 1
1.2 Overview of This Guide ................................................................................................1
Chapter 2 Get to know about your camera ........................................................... 2
2.1 Product Overview .........................................................................................................2
2.2 Main Features............................................................................................................... 2
2.3 Panel Appearance ........................................................................................................3
2.3.1 Front Panel ........................................................................................................3
2.3.2 Rear Panel ......................................................................................................... 4
Chapter 3 Set Up Your Camera .............................................................................. 6
3.1 Set up the Camera With the tpCamera APP.................................................................6
3.2 Position Your Camera ...................................................................................................7
Chapter 4 Configure Your Camera......................................................................... 9
4.1 Log in to Your Camera ..................................................................................................9
4.2 Live View .................................................................................................................... 11
4.3 Basic...........................................................................................................................13
4.3.1 Basic > Status ..................................................................................................13
4.3.2 Basic > Network...............................................................................................15
4.3.3 Basic > Wireless Connection ...........................................................................16
4.3.4 Basic > Cloud Setting.......................................................................................18
4.3.5 Basic > LED .....................................................................................................19
4.4 Advanced....................................................................................................................19
4.4.1 Advanced > Status...........................................................................................20
4.4.2 Advanced > Network........................................................................................20
4.4.3 Advanced > Wireless Connection ....................................................................23
4.4.4 Advanced > Wireless Extender ........................................................................25
4.4.5 Advanced > Cloud Setting ...............................................................................26
4.4.6 Advanced > DDNS...........................................................................................26
4.4.7 Advanced > Video............................................................................................27
4.4.8 Advanced > Motion Detection ..........................................................................28
4.4.9 Advanced > Sound Detection ..........................................................................29
4.4.10 Advanced > Notification Delivery .....................................................................30
4.4.11 Advanced > LED .............................................................................................. 34
4.5 System........................................................................................................................34
4.5.1 Account............................................................................................................35
4.5.2 Date/Time ........................................................................................................37
4.5.3 Management ....................................................................................................39
4.5.4 System Log ...................................................................................................... 41
Appendix: Specifications....................................................................................... 42
NC230 HD Day/Night Wi-Fi Cloud Camera
NC25
0 HD Day/Night Cloud Camera, 300Mbps Wi-Fi
Chapter 1 About this Guide
This User Guide contains information for setup and management of the Cloud Camera. Please
read this guide carefully before operation.
1.1 Conventions
In this Guide the following conventions are used:
The camera mentioned in this Guide stands for NC230 and NC250 without any explanation.
This User Guide is shared by NC230 and NC250. NC250 is used for demonstration in this
guide. The difference between them are:
1. Max Frame Rate: 20 fps for NC230; 30 fps for NC250.
2. Wi-Fi Data Rate: 150Mbps for NC230; 300Mbps for NC250.
Bold font indicates a button, a toolbar icon, menu or menu item.
Symbol in this Guide：
Symbol Description
Note:
Ignoring this type of note might result in a malfunction or damage to the
device.
1.2 Overview of This Guide
Chapter Introduction
Chapter 1 About This Guide Introduces the guide structure and conventions.
Chapter 2 Get to know about
your camera
Introduces the features, application and appearance of the
camera.
Chapter 3 Set up your camera Introduces how to quickly set up the camera using the
tpCamera app and how to position your camera.
Chapter 4 Configure Your
Camera
Introduces how to configure the camera using the built-in web
management page.
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NC230 HD Day/Night Wi-Fi Cloud Camera
NC25
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Chapter 2 Get to know about your camera
2.1 Product Overview
TP-LINK Cloud Camera is a versatile solution for home and office monitoring to keep an eye on
your home, kids or workplace, whatever you care for most.
TP-LINK Cloud Camera is a cloud-based Wi-Fi video monitoring device with free live streaming
and remote viewing, which makes it easy to stay connected with what you care most wherever you
are. You can view and manage your camera from anywhere over the Internet through the TP-LINK
Cloud website or through the tpCamera app for iOS and Android devices.
Through the camera’s web management page, you can view the status of the camera, and
configure lots of settings of the camera, such as network setting, the cloud setting, the motion
detection, and the notification delivery.
With Night Vision function, TP-LINK Cloud Camera lets you view even in darkness.
With Motion Detection function, TP-LINK Cloud Camera can send you immediate notification by
email or FTP whenever motion or sound is detected automatically, allowing you to remain aware of
whatever is happening on the ground.
With a stable high speed Wi-Fi connection of up to 300Mbps for NC250, and 150Mbps for NC230,
you can enjoy fluid video streaming with ease. In addition, the TP-LINK Cloud Camera can also
expand your Wi-Fi network with its Wi-Fi Extender functionality.
With the sticky pad or screws, you can place your camera anywhere you want, on the table, the
wall, or even on the ceiling.
2.2 Main Features
Night Vision - Automatic night vision functionality supports 24-hour surveillance
Advanced H.264 Video - For amazingly smooth HD video streaming
tpCamera App - Use the free tpCamera app to set up, view and manage the camera remotely
with your iOS and Android devices
TP-LINK Cloud (http://www.tplinkcloud.com
Web-based management page for basic and advanced configurations
Easy Setup – Connect and follow the tpCamera app’s instruction to install and operate the
camera within minutes
Motion & Sound Detection - Immediate notification by email or FTP whenever motion or sound
is detected
) access for easy viewing and management
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HD Day/Night Cloud Camera, 300Mbps Wi-FiNC25
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Email or FTP notification triggered by motion detection
Wireless connectivity compliant with WPS button
Instantly eliminates the dead zones and expand your home’s wireless network
Support wireless 802.11b/g/n with speed up to 300Mbps for NC250, and 150Mbps for NC230.
Ethernet port for wired connectivity
UPnP support for network setup & configuration
4x digital zoom for close-up viewing
2.3 Panel Appearance
2.3.1 Front Panel
Light Sensor
Microphone
System LED
Figure 2-
Light Sensor: The camera has a built-in internal photodetector. It is used to identify day or
night.
Microphone: The camera has a built-in internal microphone. This microphone is hidden in
the pinhole located on the front panel.
1 Front Panel
3
System LED:
Status Indication
NC230 HD Day/Night Wi-Fi Cloud Camera
HD Day/Night Cloud Camera, 300Mbps Wi-FiNC25
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Flashing Red
Solid Red
Flashing Green
Solid Green
2.3.2 Rear Panel
Power Jack
WPS LED
The camera starts booting up.
The camera has boot up, but is not connected to any network.
The camera is in firmware upgrade procedure.
The camera is connected to a network or is transferring data.
ETHERNET Port
Heat Emission Holes
WPS/RESET
Button
WPS LED:
Status Indication
Flashing Green
Off
Solid Green
Figure 2-2 Rear Panel
The camera starts booting up.
The camera is connecting to a network by WPS function. This
process will last in the first 2 minutes.
The camera has boot up.
The camera failed to be added to a network by WPS function.
The camera has been successfully added to a network by WPS
function. This process will last in the first 2 minutes.
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NC230 HD Day/Night Wi-Fi Cloud Camera
NC25
0 HD Day/Night Cloud Camera, 300Mbps Wi-Fi
ETHERNET Port: The ETHERNET port is used to connect the camera to a network via RJ45
cable.
Power Jack: The power jack is where you connect the power adapter to the camera.
WPS/RESET Button: This button is used for both WPS and RESET function. To use the WPS
function, press it for 1 second. To use the RESET function, press and hold for more than 5
seconds.
Used as WPS button:
If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect the
camera to your Wi-Fi network using WPS. Press the WPS or QSS button on your router.
Within 2 minutes, press the WPS/RESET button on the camera for about 2 seconds,
then the LED above this button will start flashing quickly. When this LED becomes solid
on, the WPS is successful.
Used as RESET button:
With the camera powered on, press and hold the WPS/RESET button (more than 5
seconds) until the System LED turns off. Then release the button and wait the camera to
reset to its factory default settings.
Heat Emission Holes: These holes are used for heat dissipation.
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NC230 HD Day/Night Wi-Fi Cloud Camera
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HD Day/Night Cloud Camera, 300Mbps Wi-FiNC25
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Chapter 3 Set Up Your Camera
3.1 Set up the Camera with the tpCamera APP
You can install your camera in minutes with the free tpCamera app. If your router has a WPS
button, you can complete the setup wirelessly using WPS function. Please follow the steps below
to set up your camera.
Step 1. Connect the camera to the network your smartphone is on.
Before you start the setup process, get your smartphone and make sure that it is connected to
your home network.
Steps for connecting your camera to the router are:
1) Power on the camera using the provided power supply unit as shown.
2) Connect a smartphone to the router as shown.
3) Connect the camera to the router via wired or wireless connection, and then wait till the
camera’s system LED become solid green.
Wired: Connect the camera to the router’s LAN port via an Ethernet cable.
Wireless: If your wireless router supports WPS, you can connect the camera to your Wi-Fi
network using WPS. Press the WPS or QSS button on your router. Within 2 minutes, press
the WPS/RESET button on the back of the camera for about 2 seconds, then the LED above
this button will start flashing quickly. When this LED becomes solid on, the WPS is successful
and the camera is connected to the router wirelessly.
Internet
ETHERNET9V 0.6A
LAN WAN
ireless Router
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SmartphoneCameraOutlet
NC230 HD Day/Night Wi-Fi Cloud Camera
HD Day/Night Cloud Camera, 300Mbps Wi-FiNC25
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Step 2. Download and install the tpCamera app.
You can download the free tpCamera app from the App Store or Google play. You can also scan
the QR code below to download the tpCamera app.
OR
Step 3. Add the camera to your TP-LINK Cloud account.
Launch the tpCamera app, log into your TP-LINK Cloud account or create one if you do not have
an account. Then follow the app instructions to add your new camera to your account.
When you reach the My Cam page, you have successfully added your camera and can start to
use your camera.
3.2 Position Your Camera
Before positioning your camera, please keep these safety guidelines in mind:
Keep your camera out of reach of children and pets.
Use your camera only indoors, and keep it out of direct sunlight. Make sure its operating
temperature is in the range of 0-40°C (32-104°F).
Pick a location which is close enough to a wall outlet.
Use only the power adapter that comes with this camera in the package.
You can place your camera to your desired location. Just unplug and replug it without having to go
through the app’s setup again, and then you can use it in a wired or wireless way as you’ve set in
the app’s setup process. If you use the camera wirelessly, please place the camera within the
coverage of your wireless network. You can place the camera in various ways:
Place it on a flat surface.
Stick it with the included adhesive.
Mount it as shown below.
Detailed instructions on mounting your camera to a wall or ceiling are shown as follows. Before
you start to mount the camera, prepare two screws which meet the following requirements.
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NC230
NC250
HD Day/Night Wi-Fi Cloud Camera
HD Day/Night Cloud Camera, 300Mbps Wi-Fi
1. Unscrew the camera head.
3. Use two screws (not included) to secure
the base.
2. Remove the base cover.
4. Put the base cover and camera head back
on.
After relocating your camera, face it towards the area you’d like to view, and then plug the power
adapter into a power outlet.
Now that you’ve finished positioning your camera, use the tpCamera app to check that your
camera can see what you want to keep an eye on. Adjust its position if you need to.
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