List of storage features . 533
Luggage compartment fea-
tures ............................ 537
6-4. Using the other interior fea-
tures
Other interior features ... 542
Garage door opener...... 552
7
Maintenance and care
7-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ............ 562
Cleaning and protecting the
vehicle interior ............. 565
7-2. Maintenance
Maintenance requirements
.................................... 568
General maintenance.... 569
Emission inspection and
maintenance (I/M) programs
.................................... 572
7-3. Do-it-yourself maintenance
Do-it-yourself service precau-
tions............................. 573
Hood.............................. 575
Positioning a floor jack .. 577
Engine compartment ..... 578
12-volt battery................ 584
Tires ..............................586
Tire inflation pressure.... 600
Wheels ..........................602
Air conditioning filter...... 604
Cleaning the hybrid battery
(traction battery) air intake
vent and filter .............. 606
Wiper insert replacement
.................................... 610
Wireless remote control/elec-
tronic key battery......... 613
Checking and replacing fuses
.................................... 616
Light bulbs..................... 61
1
2
3
4
5
6
7
8
9
10
8
6
TABLE OF CONTENTS
8
When trouble arises
8-1. Essential information
Emergency flashers ...... 628
If your vehicle has to be
stopped in an emergency
.................................... 629
If the vehicle is trapped in ris-
ing water...................... 630
8-2. Steps to take in an emer-
gency
If your vehicle needs to be
towed........................... 631
If you think something is
wrong .......................... 635
If a warning light turns on or a
warning buzzer sounds 636
If a warning message is dis-
played.......................... 647
If you have a flat tire...... 651
If the hybrid system will not
start ............................. 660
If you lose your keys ..... 661
If the fuel filler door cannot be
opened ........................ 662
If the electronic key does not
operate properly (vehicles
with smart key system) 663
If the 12-volt battery is dis-
charged ....................... 665
If your vehicle overheats 670
If the vehicle becomes stuck
.................................... 674
9
Vehicle specifications
9-1. Specifications
Maintenance data (fuel, oil
level, etc.).................... 676
Fuel information............. 685
Tire information ............. 687
9-2. Customization
Customizable features... 697
9-3. Initialization
Items to initialize............ 708
10
For owners
10-1.For owners
Reporting safety defects for
U.S. owners................. 710
Seat belt instructions for
Canadian owners (in
French)........................711
SRS airbag instructions for
Canadian owners (in
French)........................712
Index
What to do if... (Troubleshoot-
ing) .............................722
Alphabetical Index ........ 725
TABLE OF CONTENTS
7
1
2
3
4
5
6
7
8
9
10
8
For yo ur information
Main Owner’s Manual
Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
some explanations for equipment not installed on your vehicle.
All specifications provided in this
manual are current at the time of
printing. However, because of
the Toyota policy of continual
product improvement, we
reserve the right to make
changes at any time without
notice.
Depending on specifications,
the vehicle shown in the illustrations may differ from your vehicle in terms of equipment.
Noise from under vehicle
after turning off the hybrid
system
Accessories, spare parts
and modification of your
Toyota
A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their performance, repair, or replacement, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modified with non-genuine Toyota
products. Modification with nongenuine Toyota products could
affect its performance, safety or
durability, and may even violate
governmental regulations. In
addition, damage or performance problems resulting from
the modification may not be covered under warranty.
Approximately five hours after
the hybrid system is turned off,
you may hear sound coming
from under the vehicle for several minutes. This is the sound
of a fuel evaporation leakage
check and, it does not indicate a
malfunction.
Installation of a mobile
two-way radio system
The installation of a mobile twoway radio system in your vehicle
could affect electronic systems
such as:
Hybrid system
Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
9
Toyota Safety Sense 2.0
Anti-lock brake system
SRS airbag system
Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their electromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile twoway radio.
Vehicle data recording
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/ Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving
assist systems
• Images from the front camera
(available only when certain
safety systems are activated,
which varies depending on
the vehicle specifications).
• Hybrid battery (traction battery) status
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose malfunctions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consent of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request
by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the
data is not tied to a specific vehicle or vehicle owner
Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the function is disabled, data from when the
system operates will not be avail-
10
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
Usage of data collected
through Safety Connect
(U.S.mainland only)
If your Toyota has Safety Connect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Subscription Service Agreement
for information on data collected
and its usage.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
Event data recorder
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is
designed to record such data
as:
How various systems in your
vehicle were operating;
Whether or not the driver and
passenger safety belts were
buckled/fastened;
How far (if at all) the driver
was depressing the accelerator and/or brake pedal; and,
How fast the vehicle was trav-
eling.
These data can help provide a
better understanding of the circumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a non-trivial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. However, other parties, such as law
enforcement, could combine the
EDR data with the type of personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufacturer, other parties, such as law
enforcement, that have the special equipment, can read the
11
WARNING
information if they have access
to the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the lessee for a leased
vehicle) is obtained
• In response to an official request
by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on
vehicle safety performance
• Disclose the data to a third party
for research purposes without
disclosing information about the
specific vehicle or vehicle owner
Scrapping of your Toyota
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemicals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the systems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified service shop or by your Toyota
dealer before you scrap your
vehicle.
Perchlorate Material
Special handling may apply,
See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
the airbags, seat belt pretensioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
■ General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time,
impair judgment and reduce coordination, which could lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attention to driving. Anything that distracts the driver, such
as adjusting controls, talking on a
cellular phone or reading can
result in a collision with resulting
death or serious injury to you,
your occupants or others.
12
WARNING
■ General precaution regarding
children’s safety
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children may injure themselves by playing with the side
windows, the moon roof or the
panoramic moon roof, or other
features of the vehicle. In addition, heat build-up or extremely
cold temperatures inside the vehicle can be fatal to children.
13
Reading this manual
Explains symbols used in
this manual
Symbols in this manual
SymbolsMeanings
WARNING:
Explains something
that, if not obeyed,
could cause death or
serious injury to people.
NOTICE:
Explains something
that, if not obeyed,
could cause damage to
or a malfunction in the
vehicle or its equipment.
Indicates operating or
working procedures.
Follow the steps in
numerical order.
Symbols in illustrations
SymbolsMeanings
Indicates the action
(pushing, turning, etc.)
used to operate
switches and other
devices.
Indicates the outcome
of an operation (e.g. a
lid opens).
SymbolsMeanings
Indicates the component or position being
explained.
Means Do not, Do not
do this, or Do not let
this happen.
14
How to search
■ Searching by name
Alphabetical index: P.725
■ Searching by installation
position
Pictorial index: P. 1 6
■ Searching by title
Table of contents: P. 2
■ Searching by symptom or
sound
What to do if... (Troubleshoot-
ing): P. 7 22
15
16
Pictorial index
Pictorial index
■Exterior
The shape of the headlights may differ depending on the grade, etc.
A
Side doors .......................................................................... P.128
Hybrid system features ..72
Hybrid system precautions
.....................................77
1-5. Theft deterrent system
Immobilizer system ........82
Alarm..............................85
1
1
For safety and security
28
A
WARNING
1-1.For safe use
1-1. For safe use
Before driving
Observe the following
before starting off in the
vehicle to ensure safety of
driving.
Installing floor mats
Use only floor mats designed
specifically for vehicles of the
same model and model year as
your vehicle. Fix them securely
in place onto the carpet.
1 Insert the retaining hooks
(clips) into the floor mat eyelets.
The shape of the retaining hooks
(clips) may differ from that shown in
the illustration.
Observe the following precautions.
Failure to do so may cause the
driver’s floor mat to slip, possibly
interfering with the pedals while
driving. An unexpectedly high
speed may result or it may
become difficult to stop the vehicle. This could lead to an accident, resulting in death or serious
injury.
■ When installing the driver’s
floor mat
● Do not use floor mats designed
for other models or different
model year vehicles, even if
they are Toyota Genuine floor
mats.
● Only use floor mats designed
for the driver’s seat.
2 Turn the upper knob of each
retaining hook (clip) to secure
the floor mats in place.
Always align the marks .
● Always install the floor mat
securely using the retaining
hooks (clips) provided.
● Do not use two or more floor
mats on top of each other.
● Do not place the floor mat bot-
tom-side up or upside-down.
WARNING
■ Before driving
ABC
D
● Check that the floor mat is
securely fixed in the correct
place with all the provided
retaining hooks (clips). Be especially careful to perform this
check after cleaning the floor.
1-1. For safe use
For safe driving
For safe driving, adjust the
seat and mirror to an appropriate position before driving.
29
1
● With the hybrid system stopped
and the shift lever in P, fully
depress each pedal to the floor
to make sure it does not interfere with the floor mat.
Correct driving posture
Adjust the angle of the seatback so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (P.154)
Adjust the seat so that you
can depress the pedals fully
and so that your arms bend
slightly at the elbow when
gripping the steering wheel.
(P.154)
For safety and security
Lock the head restraint in
place with the center of the
head restraint closest to the
top of your ears. (P.160)
Wear the seat belt correctly.
(P.32)
30
WARNING
Observe the following precautions.
Failure to do so may result in
death or serious injury.
● Do not adjust the position of the
● Do not place a cushion between
● Do not place anything under the
1-1. For safe use
driver’s seat while driving.
Doing so could cause the driver
to lose control of the vehicle.
the driver or passenger and the
seatback. A cushion may prevent correct posture from being
achieved, and reduce the effectiveness of the seat belt and
head restraint.
front seats.
Objects placed under the front
seats may become jammed in
the seat tracks and stop the
seat from locking in place. This
may lead to an accident and the
adjustment mechanism may
also be damaged.
properly wear the vehicle’s seat
belt. (P.52)
Adjusting the mirrors
Make sure that you can see
backward clearly by adjusting
the inside rear view mirror (if
equipped), Digital Rear-view
Mirror (if equipped) and outside
rear view mirrors properly.
(P.163, 165, 174)
● Always observe the legal speed
limit when driving on public
roads.
● When driving over long dis-
tances, take regular breaks
before you start to feel tired.
Also, if you feel tired or sleepy
while driving, do not force yourself to continue driving and take
a break immediately.
Correct use of the seat
belts
Make sure that all occupants are
wearing their seat belts before
driving the vehicle. (P.32)
Use a child restraint system
appropriate for the child until the
child becomes large enough to
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