Toyota RAV4 EV 2012 Owners Manual

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TABLE OF CONTENTS

Before driving

When driving

Interior

features

Maintenance

and care

When trouble

arises

Vehicle

specifications

Information on the EV system, adjusting and operating features such as door locks, mirrors, and steering column.

Driving, stopping and safe-driving information.

Air conditioning, as well as other interior features for a comfortable driving experience.

Cleaning and protecting your vehicle, performing do-ityourself maintenance, and maintenance information.

What to do if the vehicle needs to be towed, gets a flat tire, or is involved in an accident.

Detailed vehicle information.

For owners

Index

Reporting safety defects for U.S. owners

Alphabetical listing of information contained in this manual.

TABLE OF CONTENTS Index

Before driving

1-1. EV system

Characteristics of the EV

(Electric Vehicle) system.... 26

EV (Electric Vehicle)

system precautions............ 32

Energy monitor/

consumption screen........... 38

EV (Electric Vehicle)

driving tips.......................... 41

1-2. Navigation system screen

operations

Navigation system screen

operations .......................... 44

1-3. Charging

Charging equipment............. 46

Power sources that can

be used .............................. 50

Charging and pre-climate

(Remote Climate Control)

procedures......................... 53

When normal charging

cannot be carried out ......... 88

Inspecting the charging

cable .................................. 92

1-4. Key information

Keys..................................... 94

1-5. Opening, closing and

locking the doors

Smart key system................. 96

Wireless remote control...... 108

Side doors .......................... 110

Back door ........................... 113

1-6. Adjustable components

(seats, mirrors, steering wheel)

Front seats.......................... 118

Rear seats.......................... 121

Head restraints................... 127

Seat belts............................ 131

Steering wheel.................... 140

Anti-glare inside rear

view mirror........................ 141

Outside rear view mirrors ... 143

1-7. Opening and closing the

windows

Power windows................... 146

1-8. Theft deterrent system

Immobilizer system............. 149

Theft prevention labels....... 151

1-9. Safety information

Correct driving posture....... 152

SRS airbags ....................... 154

Front passenger occupant

classification system......... 166

Child restraint systems ....... 172

Installing child restraints ..... 176

When driving

2-1. Driving procedures

Driving the vehicle............... 190

Power switch....................... 200

Transmission....................... 206

Turn signal lever ................. 215

Parking brake...................... 216

Horn.................................... 217

2-2. Instrument cluster

Gauges and meters ............ 218

Indicators and warning

lights ................................. 223

Multi-information display..... 227

2-3. Operating the lights and

wipers

Headlight switch.................. 234

Windshield wipers and

washer.............................. 238

Rear window wiper and

washer.............................. 241

2-4. Using other driving

systems

Cruise control...................... 243

Rear view monitor

system .............................. 247

Driving assist systems ........ 251

Hill-start assist control......... 256

2-5. Driving information

Utility vehicle

precautions....................... 258

Cargo and luggage............. 263

Vehicle load limits............... 267

Winter driving tips............... 268

Trailer towing...................... 273

Dinghy towing..................... 274

Interior features

3-1. Using the air conditioning

system and defogger

Automatic air

conditioning system.......... 276

Rear window and outside

rear view mirror

defoggers......................... 292

3-2. Using the interior lights

Interior lights list ................. 293

• Personal/interior light

main switch ...................... 294

• Personal/interior lights...... 294

• Interior light...................... 295

• Luggage compartment

light................................... 295

3-3. Using the storage features

List of storage features....... 296

• Glove box......................... 297

• Console box..................... 298

• Cup holders...................... 299

• Bottle holders................... 300

• Auxiliary boxes................. 302

TABLE OF CONTENTS Index

3-4. Other interior features

Sun visors .......................... 304

Vanity mirrors..................... 305

Power outlets ..................... 306

Seat heaters....................... 310

Armrest............................... 313

Coat hooks......................... 314

Assist grips......................... 315

Floor mat............................ 316

Luggage compartment

features............................ 317

Garage door opener........... 320

Safety Connect................... 326

Maintenance and care

4-1. Maintenance and care

Cleaning and protecting

the vehicle exterior........... 334

Cleaning and protecting

the vehicle interior............ 337

4-2. Maintenance

Maintenance

requirements.................... 340

General maintenance......... 342

4-3. Do-it-yourself maintenance

Do-it-yourself service

precautions....................... 346

Hood................................... 349

Positioning a floor jack........ 351

Motor compartment ............ 355

Tires.................................... 366

Tire inflation pressure......... 374

Wheels................................ 378

Air conditioning filter........... 381

Electronic key battery......... 383

Checking and replacing

fuses................................. 385

Headlight aim...................... 398

Light bulbs.......................... 400

When trouble arises

5-1. Essential information

Emergency flashers............ 412

If your vehicle needs to

be towed........................... 413

If you think something

is wrong............................ 416

5-2. Steps to take in an

emergency

If a warning light turns

on or a warning buzzer

sounds... .......................... 417

If a warning message is

displayed........................... 427

If you have a flat tire............ 447

If the EV (Electric Vehicle)

system will not start .......... 465

If you lose your keys........... 467

If the electronic key does

not operate properly.......... 468

If the vehicle 12-volt

battery is discharged......... 470

If your vehicle overheats..... 475

If the vehicle becomes

stuck ................................. 477

If your vehicle has to

be stopped in an

emergency........................ 479

For owners

Reporting safety defects

for U.S. owners ................ 506

Index

Abbreviation list........................ 508

Alphabetical index.................... 509

What to do if... .......................... 518

Vehicle specifications

6-1. Specifications

Maintenance data

(fluid capacity, etc.)........... 482

Tire information................... 489

6-2. Customization

Customizable features........ 500

6-3. Initialization

Items to initialize ................. 503

Pictorial index

P. 349

P. 143

P. 238

P. 215

P. 236

P. 234

P. 215

P. 234

Exterior

Hood

Windshield wipers

Outside rear view mirrors

Turn signal lights

Daytime running/parking lights

Headlights Front turn signal Front side marker lights

P. 366

P. 488

P. 489

P. 113

P. 234

P. 215

P. 241

P. 234

Side doors

P. 110

P. 292

P. 59, 419

P. 46, 59

Tires

●Rotation

●Inflation pressure

●Information

Charging indicator

Rear window defogger

Rear window wiper

License plate lights

Charging port door

Back door

Stop/tail and rear side marker lights Rear turn signal lights

P. 297

P. 118

P. 154

P. 298

Pictorial index

P. 316

P. 131

P. 121

P. 302

P. 154

P. 127

P. 146

P. 300

P. 299

Head restraints

Seat belts

Power window switches

Bottle holders

Interior

SRS driver airbag

SRS front passenger airbag

Auxiliary box

Cup holders

Rear seats

Glove box

Console box

Floor mat

Front seats

SRS side airbags

P. 305

P. 326

P. 304

P. 154

P. 295

P. 141

P. 320

P. 294

P. 302

P. 314

P. 315

Vanity mirrors

Sun visors

Auxiliary box

“SOS” button

SRS curtain shield airbags

Assist grips

Interior light

Coat hooks

Personal/interior lights

Anti-glare inside rear view mirror Garage door opener switches

P. 146

P. 110

Pictorial index

Interior

Door lock switch

Inside lock buttons

Window lock switch

Power window switches

P. 143

P. 216

P. 299

P. 206

P. 209

Shift lever

P position switch

Cup holders

Parking brake lever

Outside rear view mirror switches

AUX port*/USB port*

*: Refer to “Navigation System Owner’s Manual”.

P. 140

P. 234

P. 215

P. 238

P. 241

P. 59

P. 412

Pictorial index

P. 218

P. 349

P. 217

Horn

Instrument panel

Gauges and meters

Headlight switch

Turn signal lever

Emergency flasher switch

Audio system* Navigation system*

Charging port door

opener

Hood release lever

Tilt and telescopic steering lock release lever

Windshield wiper and washer switch Rear window wiper and washer switch

P. 219

P. 235

Instrument panel light control dial

Manual headlight leveling dial

*: Refer to “Navigation System Owner’s Manual”.

Pictorial index

P. 243

P. 228

Audio remote control switches *

Instrument panel

Telephone switches *

“DISP” switch

Cruise control switch

Talk switch *

P. 200

P. 292

P. 149

P. 276

P. 310

Power switch

Air conditioning system

Security indicator

Rear window and outside rear view mirror defogger switch

Seat heater controls

*: Refer to “Navigation System Owner’s Manual”.

P. 208

P. 306

P. 252

Pictorial index

SPORT mode switch

VSC OFF switch

Instrument panel

Power outlet

Pictorial index

P. 123

P. 317

P. 306

P. 295

Luggage compartment

Second seatback release lever

Grocery bag hooks

Luggage

compartment

light

Storage boxes

Cargo hooks

Power outlet

For your information

Main Owner’s Manual

Please note that this manual covers all models and all equipment, including options. Therefore, you may find some explanations for equipment not installed on your vehicle.

All specifications provided in this manual are current at the time of printing. However, because of the Toyota policy of continual product improvement, we reserve the right to make changes at any time without notice.

Depending on specifications, the vehicle shown in the illustrations may differ from your vehicle in terms of equipment.

Accessories, spare parts and modification of your Toyota

A wide variety of non-genuine spare parts and accessories for Toyota vehicles are currently available on the market. You should know that these parts are not covered by Toyota warranty and that Toyota is not responsible for their performance, repair, or replacement, or for any damage they may cause to, or adverse effect they may have on, your Toyota vehicle.

This vehicle should not be modified with non-genuine Toyota products. Modification with non-genuine Toyota products may affect performance, safety or durability, and may even violate governmental regulations. In addition, damage or performance problems resulting from the modification may not be covered under warranty.

Installation of a mobile two-way radio system

The installation of a mobile two-way radio system in your vehicle could affect electronic systems such as:

● Cruise control system

● Anti-lock brake system

● SRS airbag system

● Seat belt pretensioner system

Be sure to check with your Toyota dealer for precautionary measures or special instructions regarding installation of a mobile two-way radio system.

Vehicle data recordings

Your Toyota is equipped with several sophisticated computers that will record certain data, such as:

• Electric motor speed (traction motor speed)

• Accelerator status

• Brake status

• Vehicle speed

• Shift position

• Traction battery status The recorded data varies according to the vehicle grade level and options with which it is equipped. Furthermore, these computers do not record con-

versations, sounds or pictures.

● Data usage Toyota may use the data recorded in these computers to diagnose malfunc-

tions, conduct research and development, and improve quality. Toyota will not disclose the recorded data to a third party except:

• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased

• In response to an official request by the police, a court of law or a government agency

• For use by Toyota in a law suit

• For research purposes where the data is not tied to a specific vehicle or vehicle owner

● Usage of data collected through Safety Connect

If your Toyota has Safety Connect and if you have subscribed to those services, please refer to the Safety Connect Telematics Subscription Service Agreement for information on data collected and its usage.

Event data recorder

This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The EDR in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger safety belts were buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,

• How fast the vehicle was traveling.

These data can help provide a better understanding of the circumstances in which crashes and injuries occur.

NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.

● Disclosure of the EDR data Toyota will not disclose the data recorded in an EDR to a third party except

when:

• An agreement from the vehicle’s owner (or the lessee for a leased vehicle)

is obtained

• In response to an official request by the police, a court of law or a govern-

ment agency

• For use by Toyota in a law suit However, if necessary, Toyota may:

• Use the data for research on vehicle safety performance

• Disclose the data to a third party for research purposes without disclosing

information about the specific vehicle or vehicle owner

Scrapping of your Toyota

The SRS airbag and seat belt pretensioner devices in your Toyota contain explosive chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners left as they are, this may cause an accident such as fire. Be sure to have the systems of the SRS airbag and seat belt pretensioner removed and disposed of by a qualified service shop or by your Toyota dealer before you scrap your vehicle. Additionally, the lithium-ion battery (traction battery) may cause an accident such as a fire if it is not removed prior to scrapping. The lithium-ion battery can be disposed of at your Toyota dealer.

Perchlorate Material

Special handling may apply, See www.dtsc.ca.go v/hazardouswaste/ perchlorate. Your vehicle has components that may contain perchlorate. These compo-

nents may include airbag, seat belt pretensioners, and wireless remote control batteries.

CAUTION

■ General precautions while driving

Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and reduce coordination, which could lead to an accident that could result in death or serious injury.

Defensive driving: Always drive defensively. Anticipate mistakes that other drivers or pedestrians might make and be ready to avoid accidents.

Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or reading can result in a collision with resulting death or serious injury to you, your occupants or others.

■ General precaution regarding children’s safety

Never leave children unattended in the vehicle, and never allow children to have or use the key.

Children may be able to start the vehicle or shift the vehicle into neutral. There is also a danger that children may injure themselves by playing with the windows, the moon roof, or other features of the vehicle. In addition, heat build-up or extremely cold temperatures inside the vehicle can be fatal to children.

■ Traction battery

Never resell, hand over or modify the traction battery. To prevent accidents, traction batteries that have been removed from a disposed vehicle are collected through Toyota dealers. Do not dispose of the battery yourself.

Unless the battery is properly collected, the following may occur, resulting in death or serious injury:

● The traction battery may be illegally disposed of or dumped, and someone

may touch a high voltage part, resulting in an electric shock.

● The traction battery is intended to be used exclusively with your EV. If the

traction battery is used outside of your vehicle or modified in any way, accidents such as electric shock, heat generation, smoke generation, an explosion and electrolyte leakage may occur.

If the traction battery is resold or handed over to a third party, the possibility of an accident is extremely high because the person receiving the traction battery may not be aware of these dangers.

CAUTION

■ Disposal of the traction battery

If your vehicle is disposed of without the traction battery having been removed, there is a danger of serious electric shock if high voltage parts, cables and their connectors are touched. In the event that your vehicle must be disposed of, the traction battery must be disposed of by your Toyota dealer or a qualified service shop. If the traction battery is not disposed of properly , it may cause electric shock that can result in death or serious injury.

Symbols used throughout this manual

CAUTION

NOTICE

Cautions & Notices

This is a warning against anything which may cause death or injury to people if the warning is ignored. You are informed about what you must or must not do in order to reduce the risk of injury to yourself and others.

This is a warning against anything which may cause damage to the vehicle or its equipment if the warning is ignored. You are informed about what you must or must not do in order to avoid or reduce the risk of damage to your Toyota and its equipment.

Symbols used in illustrations

Safety symbol

The symbol of a circle with a slash through it means “Do not”, “Do not do this”, or “Do not let this happen”.

Arrows indicating operations

Indicates the action (pushing, turning, etc.) used to operate switches and other devices.

Indicates the outcome of an operation (e.g. a lid opens).

Before driving

1-1. EV system

Characteristics of the EV

(Electric Vehicle)

system ............................. 26

EV (Electric Vehicle)

system precautions.......... 32

Energy monitor/

consumption screen......... 38

EV (Electric Vehicle)

driving tips........................ 41

1-2. Navigation system screen

operations

Navigation system screen

operations........................ 44

1-3. Charging

Charging equipment........... 46

Power sources that can

be used............................ 50

Charging and pre-climate

(Remote Climate Control)

procedures....................... 53

When normal charging

cannot be carried out....... 88

Inspecting the charging

cable................................ 92

1-4. Key information

Keys................................... 94

1-5. Opening, closing and

locking the doors

Smart key system .............. 96

Wireless remote control... 108

Side doors........................ 110

Back door......................... 113

1-6. Adjustable components

(seats, mirrors, steering wheel)

Front seats....................... 118

Rear seats........................ 121

Head restraints................. 127

Seat belts......................... 131

Steering wheel................. 140

Anti-glare inside rear

view mirror ..................... 141

Outside rear view

mirrors............................ 143

1-7. Opening and closing

the windows

Power windows................ 146

1-8. Theft deterrent system

Immobilizer system.......... 149

Theft prevention labels..... 151

1-9. Safety information

Correct driving posture..... 152

SRS airbags..................... 154

Front passenger occupant

classification system...... 166

Child restraint systems..... 172

Installing child

restraints........................ 176

1-1. EV system

The RAV4 EV is considerably different from a conventional vehicle. Instead of using gasoline, the vehicle is driven using electricity in the rechargeable traction battery to power the electric motor. This technology is clean and has a low impact on the environment by not emitting exhaust such as CO

or NOx during operation.

The illustration is an example for explanation purposes only and may vary from the actual vehicle.

Electric motor (traction motor) Traction battery

Provides electricity to the electric motor and air conditioning system.

12-volt battery

Provides electricity to various vehicle functions such as the audio system, wipers, headlights and so forth.

Characteristics of the EV (Electric Vehicle) system

1-1. EV system

■ Charging

The RAV4 EV is driven using electricity, received from an external power source, that is stored in the traction battery. Not only public charging stations, but also household electrical receptacles can be used for charging. Procedures are different from refueling a conventional vehicle. Therefore, make sure to r ead the following thoroughly.

● Charging equipment (P. 46)

● Power sources that can be used (P. 50)

● How to charge your vehicle and set the pr e-climate schedule

(P. 53)

● When normal charging cannot be carried out (P. 88)

● Inspecting the charging cable (P. 92)

■ When braking (regenerative braking)

The electric motor (traction motor) charges the traction battery. The driving range can be extended by actively using this regenerative braking to store electricity in the traction battery.

Before driving

Vehicle Proximity Notification System

A sound is produced while driving to warn pedestrians, people riding bicycles or other people and vehicles in the surrounding area that the vehicle is approaching. The pitch of the sound adjusts according to vehicle speed. When vehicle speed is approximately 16 mph (25 km/h) or more, the warning system turns off.

1-1. EV system

“Range map” screen

The driving area possible on the current charge level can be displayed as a reference. Charge stations in the surrounding area of the current position can also be displayed. Press the “HOME” button, and then touch “EV” followed by “Range Map” on the screen to display the range map screen.

No. Name Function

Current position

Range circle

Charge station

Zoom in button Touch to magnify the map scale. Zoom out button Touch to reduce the map scale.

“Round Trip”

Touch to return to the current position if the map has been scrolled.

Shows the driving range based on the current charge level.

Shows the charge stations around the current position.

Touch to display the driving range for a round trip. (Displayed when route guidance is not being used.)

1-1. EV system

No. Name Function

Touch to display the driving range for a one-

“One Way”

way trip. (Displayed when route guidance is not being used.)

Displays the driving range with the current

“Climate Setting”

air conditioning settings and with the air conditioning turned off.

When a destination is set, or when Home is registered, displays an estimation of

Reachable Destination Guidance

whether the destination can be reached on the amount of charge remaining in the traction battery. For details refer to the “Navigation System Owner's Manual”.

For details on ions that are displayed during route guidance, refer to “Map Screen” or “Starting Route Guidance” in the “Navigation System Owner’s Manual”.

Before driving

■ Regenerative braking

During deceleration, kinetic energy from the vehicle is stored in the traction battery for later use. This occurs while driving in D or B position when:

● The acceleration pedal is released

● The brake pedal is applied

■ 12-volt battery recharging

The traction battery automatically recharges the 12-volt battery when the EV system is ON or while the traction battery is being charged from an electrical receptacle.

If the vehicle is not used for one month or more, there is a possibility the 12volt battery may discharge. If this occurs, follow the correction procedures. (P. 470)

■ When not using the vehicle for an extended period of time

P. 81

1-1. EV system

■ Charging

Be sure you maintain the traction battery charge level for your driving needs. If the traction battery fully discharges, the vehicle cannot be driven at all. Even when driving, keep early charging in mind. (P. 53) If the amount of charge remaining in the traction battery becomes low, search for a charging station using the navigation system*.

* For details, refer to the “Navigation System Owner's Manual”.

■ Driving Range

Based on the amount of charge remaining in the traction battery, the air-conditioning system mode and so forth, the calculated driving range is displayed on the meter.

Depending on driving speed, road surface conditions, method of air-conditioning use, and so forth, the actual driving distance may increase or decrease. Keep early charging in mind.

■ Noise and vibrations specific to an electric vehicle

Because an electric vehicle does not have the engine noise or vibrations that a conventional vehicle has, the driver may not notice that the ready indicator is illuminated and the vehicle is in a drivable condition. For safety reasons, always shift the shift position to P and apply the parking brake when parking the vehicle.

After starting the EV system, the following noises and vibrations may occur. These noises and/or vibrations are not signs of a malfunction. For example:

● Motor sounds coming from the motor compartment.

● Electrical relay sounds may be heard from the traction battery when the

EV system starts or stops.

● Sounds may be heard from the transmission and its surrounding area

when the EV system starts or stops.

● Sounds may be heard due to regenerative braking when you depress the

brake pedal or release the accelerator pedal.

● Motor sounds may be heard when accelerating suddenly.

● Operational and motor sounds may be heard when the brake pedal is

depressed.

● The electric cooling fans in the front of the vehicle may be heard.

● Air conditioning operation sounds may be heard.

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