How to read the gauges and meters, the variety of
warning lights and indicators, etc.
Opening and closing the doors and windows,
adjustment before driving, etc.
Operations and advice which are necessary for
driving
Operating the audio system
Usage of the interior features, etc.
Caring for your vehicle and maintenance
procedures
What to do in case of malfunction or emergency
Vehicle specifications, customizable features, etc.
10
For owners
Index
RAV4_OM_OM0R012U_(U)
Reporting safety defects for US owners, and seat
belt and SRS airbag instructions for Canadian
owners
Search by symptom
Search alphabetically
2
For your information....................... 8
Reading this manual....................12
How to search..............................13
Pictorial index .............................. 14
1
1-1. For safe use
1-2. Theft deterrent system
TABLE OF CONTENTS
For safety and security
Before driving......................24
For safe driving ................... 26
Seat belts............................ 28
SRS airbags........................36
Front passenger occupant
classification system.........49
Safety information
for children........................56
Child restraint systems........57
Installing child restraints......61
Exhaust gas precautions.....72
Engine immobilizer
system............................... 73
2
Instrument cluster
2.Instrument cluster
Warning lights
and indicators....................78
Gauges and meters.............84
Multi-information display......88
Fuel consumption
information.........................94
Operation of
3
each component
3-1. Key information
Keys.....................................98
3-2. Opening, closing and
locking the doors
Side doors .........................107
Back door ..........................113
Smart key system..............130
3-3. Adjusting the seats
Front seats.........................139
Rear seats.........................141
Driving position memory....144
Head restraints..................146
3-4. Adjusting the steering
wheel and mirrors
Steering wheel...................149
Inside rear view mirror.......151
Outside rear view
mirrors.............................153
3-5. Opening, closing the
windows and moon roof
Power windows..................156
Moon roof ..........................160
RAV4_OM_OM0R012U_(U)
4
Driving
4-1. Before driving
Driving the vehicle.............166
Cargo and luggage............ 176
Vehicle load limits ............. 180
Trailer towing..................... 181
Dinghy towing.................... 197
4-2. Driving procedures
Engine (ignition) switch
(vehicles without
smart key system)...........198
Engine (ignition) switch
(vehicles with
smart key system)...........200
Automatic transmission..... 205
Turn signal lever................ 213
Parking brake....................214
4-3. Operating the lights
and wipers
Headlight switch................ 215
Automatic High Beam ....... 220
Fog light switch ................. 224
Windshield wipers
and washer ..................... 225
Rear window wiper
and washer ..................... 229
4-4. Refueling
Opening the fuel tank
cap...................................232
4-5. Using the driving support
systems
Toyota Safety Sense P......235
PCS
(Pre-Collision System).....242
LDA (Lane Departure
Alert with steering
control) ............................256
Dynamic radar cruise
control..............................264
Cruise control ....................276
Intuitive parking assist.......280
Rear view monitor
system.............................289
All-wheel drive lock
switch (AWD models)......299
BSM
(Blind Spot Monitor).........300
• The Blind Spot Monitor
function..........................304
• The Rear Cross Traffic
Alert function.................307
Driving assist systems.......310
4-6. Driving tips
Winter driving tips..............317
Utility vehicle
precautions......................321
3
1
2
3
4
5
6
7
8
9
RAV4_OM_OM0R012U_(U)
10
4
5
TABLE OF CONTENTS
Audio system
5-1. Basic Operations
Audio system types...........328
Using the steering wheel
audio switches ................ 331
AUX port/USB port............334
5-2. Using the audio system
Optimal use of the
audio system...................336
5-3. Using the radio
Radio operation.................338
5-4. Playing an audio CD and
MP3/WMA discs
CD player operation.......... 340
5-5. Using an external device
Listening to an iPod........... 350
Listening to USB
memory device................ 356
Using the AUX port ........... 362
®
5-6. Using Bluetooth
Bluetooth
®
audio/
devices
phone.............................. 363
Using the steering
wheel switches................368
Register a Bluetooth
®
device.............................. 369
5-7. “SETUP” menu
Using the “SETUP” menu
(“Bluetooth
*” menu)........ 370
Using the “SETUP” menu
(“PHONE” menu) ............ 375
®
5-8. Bluetooth
Operating a Bluetooth
Audio
®
enabled portable
player.............................. 380
®
5-9. Bluetooth
Phone
Making a phone call...........383
When receiving a
phone call........................385
Speaking on the phone......386
5-10.Bluetooth
®
Bluetooth®.........................388
5-11.Using the audio system
(Entune Audio)
Audio system
(Entune Audio) ................392
5-12.Basic Operations
Audio system operations
(Entune Audio) ................394
Steering wheel audio
switches...........................396
AUX port/USB port ............397
Basic audio operations......398
5-13.Setup
Setup menu.......................400
General settings ................401
Audio settings....................403
Display settings .................404
Voice settings....................406
5-14.Using the audio system
Selecting the audio
source..............................407
List screen operation.........408
Optimal use of the audio
system.............................410
5-15.Using the radio
Radio operation.................411
5-16.Playing an audio CD and
MP3/WMA/AAC discs
CD player operation...........413
CD player and disc
information.......................414
RAV4_OM_OM0R012U_(U)
*: Bluetooth is a registered trademark of Bluetooth SIG, Inc.
5
5-17.Using an external device
iPod player operation........ 420
USB memory device
player operation..............425
Using the AUX port ........... 430
5-18.Connecting Bluetooth
®
Preparations to
use wireless
communication................431
Registering a Bluetooth
®
audio player for the
first time .......................... 434
Registering a Bluetooth
®
phone for the
first time .......................... 435
Registering a Bluetooth
®
device.............................. 436
Connecting a Bluetooth
®
device.............................. 438
Displaying a Bluetooth
®
device details.................. 440
Detailed Bluetooth
®
settings............................ 441
®
5-19.Bluetooth
Listening to Bluetooth
Audio
®
Audio...............................443
5-20.Bluetooth
Using a Bluetooth
®
Phone
®
Phone.............................. 445
Making a call..................... 447
Receiving a call................. 450
Speaking on the phone..... 451
Bluetooth
®
phone
message function............454
Using the steering
wheel switches................459
Bluetooth
®
phone
settings............................ 460
5-21.Phonebook
Contact/Call History
Settings ...........................462
5-22.Bluetooth
®
What to do if...
(Troubleshooting)............472
Bluetooth
®
.........................476
1
5-23.Other function
Voice command
system.............................482
6
Interior features
2
3
6-1. Using the air conditioning
system and defogger
4
Manual air conditioning
system.............................488
Automatic
5
air conditioning system....494
Heated steering wheel/
seat heaters.....................503
6
6-2. Using the interior lights
Interior lights list.................505
• Interior lights..................506
7
• Personal lights...............506
6-3. Using the storage features
List of storage features......508
8
• Glove box......................509
• Console box ..................509
• Cup holders...................510
9
• Bottle holders ................511
• Auxiliary box..................511
Luggage compartment
features ...........................512
10
RAV4_OM_OM0R012U_(U)
6
TABLE OF CONTENTS
6-4. Using the other interior
features
Other interior features....... 523
• Sun visors .................... 523
• Vanity mirrors ............... 523
• Power outlets................ 524
• Armrest .........................526
• Coat hooks.................... 526
• Assist grips .................. 527
Garage door opener..........528
Compass...........................535
7
Maintenance and care
7-1. Maintenance and care
Cleaning and protecting
the vehicle exterior..........540
Cleaning and protecting
the vehicle interior...........543
7-2. Maintenance
Maintenance
requirements................... 546
General maintenance........549
Emission inspection
and maintenance (I/M)
programs.........................552
7-3. Do-it-yourself maintenance
Do-it-yourself service
precautions......................553
Hood..................................555
Positioning a floor jack.......557
Engine compartment .........558
Tires...................................569
Tire inflation pressure........581
Wheels...............................584
Air conditioning filter..........587
Wireless remote
control/electronic
key battery.......................589
Checking and replacing
fuses................................592
Light bulbs.........................595
8
When trouble arises
8-1. Essential information
Emergency flashers...........608
If your vehicle has to
be stopped in an
emergency.......................609
RAV4_OM_OM0R012U_(U)
8-2. Steps to take in an
For vehicles with Entune Premium Audio with Navigation or Entune
Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM
OWNER’S MANUAL” for information regarding the equipment listed
below.
• Navigation system
• Audio system
• Rear view monitor system
• Toyota parking assist monitor
• Panoramic view monitor
emergency
If your vehicle needs
to be towed ..................... 611
If you think
something is wrong......... 617
Fuel pump shut off
system............................. 618
If a warning light turns
on or a warning buzzer
sounds ............................ 619
If a warning message is
displayed.........................629
If you have a flat tire..........645
If the engine
will not start..................... 658
If the electronic key does
not operate properly
(vehicles with
smart key system)...........660
If the vehicle battery
is discharged...................662
If your vehicle overheats... 666
If the vehicle becomes
stuck................................ 669
9
Vehicle specifications
9-1. Specifications
Maintenance data
(fuel, oil level, etc.) ..........672
Fuel information.................681
Tire information..................684
9-2. Customization
Customizable features.......697
9-3. Initialization
Items to initialize................708
10
For owners
Reporting safety defects
for U.S. owners........................710
Seat belt instructions
for Canadian owners
(in French)................................711
SRS airbag instructions
for Canadian owners
(in French)................................713
7
1
2
3
4
5
6
7
What to do if...
(Troubleshooting).....................724
Alphabetical index......................728
RAV4_OM_OM0R012U_(U)
Index
8
9
10
8
For your information
Main Owner’s Manual
Please note that this manual applies to all models and all equipment, including options. Therefore, you may find some explanations for equipment not
installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of equipment.
Noise from under vehicle after turning off the engine
Approximately five hours after the engine is turned off, you may hear sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and, it does not indicate a malfunction.
Accessories, spare parts and modification of your Toyota
A wide variety of non-genuine spare parts and accessories for Toyota vehicles are currently available on the market. You should know that Toyota does
not warrant these products and is not responsible for their performance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products. Modification with non-genuine Toyota products could affect its performance, safety
or durability, and may even violate governmental regulations. In addition,
damage or performance problems resulting from the modification may not be
covered under warranty.
RAV4_OM_OM0R012U_(U)
Installation of a mobile two-way radio system
The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
● Multiport fuel injection system/sequential multiport fuel injection system
● Toyota Safety Sense P
● Cruise control system
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or special instructions regarding installation of a mobile two-way radio system.
Vehicle data recordings
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The recorded data varies according to the vehicle grade level and options
with which it is equipped. These computers do not record conversations or
sounds, and only record images outside of the vehicle in certain situations.
● Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
● Data usage
Toyota may use the data recorded in these computers to diagnose malfunctions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if
the vehicle is leased
• In response to an official request by the police, a court of law or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
● To learn more about the vehicle data collected, used and shared by Toy-
ota, please visit www.toyota.com/privacyvts/
.
9
RAV4_OM_OM0R012U_(U)
10
Event data recorder
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-
tened;
• How far (if at all) the driver was depressing the accelerator and/or brake
pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.
● Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehi-
cle) is obtained
• In response to an official request by the police, a court of law or a govern-
ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or vehicle owner
RAV4_OM_OM0R012U_(U)
Scrapping of your Toyota
WARNING
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Perchlorate Material
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These components may include airbag, seat belt pretensioners, and wireless remote control batteries.
■ General precautions while driving
Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phon e or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.
11
RAV4_OM_OM0R012U_(U)
12
1
2
3
Reading this manual
WARNING:
Explains something that, if not obeyed, could cause death or
serious injury to people.
NOTICE:
Explains something that, if not obeyed, could cause damage to
or a malfunction in the vehicle or its equipment.
Indicates operating or working procedures. Follow the steps
in numerical order.
Indicates the action (pushing, turning, etc.) used to
operate switches and other
devices.
Indicates the outcome of an
operation (e.g. a lid opens).
Indicates the component or
position being explained.
Means “Do not”, “Do not do
this”, or “Do not let this happen”.
: The illustration shows the front, but they are also equipped in the rear.
RAV4_OM_OM0R012U_(U)
2
*
: If equipped
23
For safety and security
1
1-1. For safe use
Before driving......................24
For safe driving................... 26
Seat belts............................ 28
SRS airbags........................36
Front passenger occupant
classification system......... 49
Safety information
for children........................ 56
Child restraint systems........ 57
Installing child restraints...... 61
Exhaust gas precautions..... 72
1-2. Theft deterrent system
Engine immobilizer
system .............................. 73
RAV4_OM_OM0R012U_(U)
24
*
1-1. For safe use
Before driving
Floor mat
Use only floor mats designed specifically for vehicles of the same
model and model year as your vehicle. Fix them securely in place
onto the carpet.
1
Insert the retaining hooks (clips)
into the floor mat eyelets.
2
Turn the upper knob of each
retaining hook (clip) to secure
the floor mats in place.
*: Always align the marks.
The shape of the retaining hooks (clips) may differ from that shown in the
illustration.
RAV4_OM_OM0R012U_(U)
1-1. For safe use
WARNING
● Check that the floor mat is securely
fixed in the correct place with all the
provided retaining hooks (clips). Be
especially careful to perform this check
after cleaning the floor.
● With the engine stopped and the shift
lever in P, fully depress each pedal to
the floor to make sure it does not interfere with the floor mat.
Observe the following precautions.
Failure to do so may cause the driver’s floor mat to slip, possibly interfering
with the pedals while driving. An unexpectedly high speed may result or it may
become difficult to stop the vehicle. This could lead to an accident, resulting in
death or serious injury.
■ When installing the driver’s floor mat
● Do not use floor mats designed for other models or different model year
vehicles, even if they are Toyota Genuine floor mats.
● Only use floor mats designed for the driver’s seat.
● Always install the floor mat securely using the retaining hooks (clips) pro-
vided.
● Do not use two or more floor mats on top of each other.
● Do not place the floor mat bottom-side up or upside-down.
■ Before driving
25
1
For safety and security
RAV4_OM_OM0R012U_(U)
26
1-1. For safe use
For safe driving
For safe driving, adjust the seat and mirror to an appropriate
position before driving.
Correct driving posture
1
Adjust the angle of the seatback so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (→P. 139)
2
Adjust the seat so that you can
depress the pedals fully and so
that your arms bend slightly at
the elbow when gripping the
steering wheel. (→P. 139)
3
Lock the head restraint in place with the center of the head restraint
closest to the top of your ears. (→P. 146)
4
Wear the seat belt correctly. (→P. 28)
Correct use of the seat belts
Make sure that all occupants are wearing their seat belts before driving the vehicle. (→P. 28)
Use a child restraint system appropriate for the child until the child
becomes large enough to properly wear the vehicle’s seat belt.
(→P. 57)
RAV4_OM_OM0R012U_(U)
1-1. For safe use
WARNING
Adjusting the mirrors
Make sure that you can see backward clearly by adjusting th e inside
and outside rear view mirrors properly. (→P. 151, 153)
27
Observe the following precautions.
Failure to do so may result in death or serious injury.
● Do not adjust the position of the driver’s seat while driving.
Doing so could cause the driver to lose control of the vehicle.
● Do not place a cushion between the driver or passenger and the seatback.
A cushion may prevent correct posture from being achieved, and reduce
the effectiveness of the seat belt and head restraint.
● Do not place anything under the front seats.
Objects placed under the front seats may become jammed in the seat
tracks and stop the seat from locking in place. This may lead to an accident and the adjustment mechanism may also be damaged.
● Always observe the legal speed limit when driving on public roads.
● When driving over long distances, take regular breaks before you start to
feel tired.
Also, if you feel tired or sleepy while driving, do not force yourself to continue driving and take a break immediately.
1
For safety and security
RAV4_OM_OM0R012U_(U)
28
Release button
1-1. For safe use
Seat belts
Make sure that all occupants are wearing their seat belts before
driving the vehicle.
Correct use of the seat belts
● Extend the shoulder belt so that
it comes fully over the shoulder,
but does not come into contact
with the neck or slide off the
shoulder.
● Position the lap belt as low as
possible over the hips.
● Adjust the position of the seatback. Sit up straight and well
back in the seat.
● Do not twist the seat belt.
Fastening and releasing the seat belt (except for the rear center
seat)
1
To fasten the seat belt, push the
plate into the buckle until a click
sound is heard.
2
To release the seat belt, press
the release button.
RAV4_OM_OM0R012U_(U)
1-1. For safe use
Plate “B”
Plate “A”
Buckle “A”
Buckle “B”
Plate “B”
Fastening the seat belt (for the rear center seat)
1
Press plate “B” to release. Then
pull the seat belt down toward
the rear seat bottom cushion.
2
Push plate “A” into buckle “A”
until a clicking sound is heard.
29
1
For safety and security
3
Push plate “B” into buckle “B”
until a clicking sound is heard.
RAV4_OM_OM0R012U_(U)
30
Release button
1-1. For safe use
Releasing and stowing the seat belt (for the rear center seat)
1
To release the hooked buckle
“B”, push the release button.
2
To release the hooked plate
“A”, insert the plate “B”, the
wireless key or the mechanical
key (→P. 98) into the hole on
the buckle.
When releasing the seat belt,
retract it slowly.
3
Stow the plates in the holder.
1
Put plate “A” and “B”
together, and then stow the
plates in the holder.
2
Fully insert the plates all the
way.
3
Push down the plate until a
click is heard to lock it.
RAV4_OM_OM0R012U_(U)
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