Toyota RAV4 2012 Owner's Manual
TABLE OF CONTENTS
1
Before driving
2
When driving
Interior
3
features
Maintenance
4
and care
When trouble
5
arises
Vehicle
6
specifications
Adjusting and operating features such as door locks,
mirrors, and steering column.
Driving, stopping and safe-driving information.
Air conditioning and audio systems, as well as other
interior features for a comfortable driving experience.
Cleaning and protecting your vehicle, performing do-ityourself maintenance, and maintenance information.
What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
Detailed vehicle information.
7
For owners
Index
Reporting safety defects for U.S. owners, and seat belt
and SRS airbag instructions for Canadian owners
Alphabetical listing of information contained in this
manual.
1
TABLE OF CONTENTS Index
1
Before driving
1-1. Key information
Keys..................................... 26
1-2. Opening, closing
locking the doors
Smart key system................. 28
Wireless remote control ....... 40
Side doors............................ 44
Back door............................. 48
Adjustable components
1-3.
(seats, mirrors,
steering wheel)
Front seats........................... 52
Rear seats............................ 57
Head restraints..................... 68
Seat belts............................. 72
Steering wheel ..................... 80
Anti-glare inside rear view
mirror.................................. 81
Outside rear view mirrors..... 83
1-4. Opening and closing the
windows and moon roof
Power windows .................... 85
Moon roof............................. 89
and
1-6. Theft deterrent system
Engine immobilizer
system................................ 97
Theft prevention labels
(U.S.A.)............................. 100
1-7. Safety information
Correct driving posture....... 101
SRS airbags ....................... 103
Front passenger occupant
classification system......... 115
Child restraint systems ....... 121
Installing child restraints ..... 125
2
When driving
2-1. Driving procedures
Driving the vehicle.............. 138
Engine (ignition) switch
(vehicles with smart
key system) ...................... 147
Engine (ignition) switch
(vehicles without smart
key system) ...................... 151
Automatic transmission ...... 154
Turn signal lever................. 158
Parking brake ..................... 159
Horn.................................... 160
1-5. Refueling
Opening the fuel tank cap.... 93
2
2-2. Instrument cluster
Gauges and meters............ 161
Indicators and warning
lights................................. 164
Trip information display ...... 167
2-3. Operating the lights and
wipers
Headlight switch.................. 170
Fog light switch................... 174
Windshield wipers and
washer.............................. 176
Rear window wiper and
washer.............................. 180
2-4. Using other driving
systems
Cruise control...................... 182
Rear view monitor
system .............................. 186
Driving assist systems ........ 194
Hill-start assist control......... 201
Downhill assist control
system .............................. 203
Four-wheel drive lock
switch................................ 206
2-5. Driving information
Utility vehicle
precautions....................... 207
Cargo and luggage ............. 212
Vehicle load limits............... 218
Winter driving tips ............... 220
Trailer towing ...................... 224
Dinghy towing ..................... 242
3
Interior features
3-1. Using the air conditioning
system and defogger
Manual air conditioning
system.............................. 244
Automatic air conditioning
system.............................. 250
Rear window and
outside rear view
mirror defoggers............... 258
Windshield wiper de-icer.... 260
3-2. Using the audio system
Audio system types............ 261
Using the radio................... 270
Using the CD player........... 273
Playing back MP3 and
WMA discs....................... 278
Operating an iPod .............. 284
Operating a USB
memory............................ 292
Optimal use of the
audio system.................... 300
Using the AUX port............. 303
Using the steering
wheel audio switches....... 304
Bluetooth
Using the Bluetooth
®
audio/phone..... 307
®
audio/phone ..................... 310
®
Operating a Bluetooth
enabled portable
player ............................... 315
Making a phone call ........... 318
Using the “SET UP” menu
(“Bluetooth” menu)........... 323
1
2
3
4
5
6
7
3
TABLE OF CONTENTS Index
Using the “SET UP” menu
(“Phone” menu)................ 329
4
Maintenance and care
3-3. Using the interior lights
Interior lights list ................. 335
• Personal/interior light
main switch ...................... 336
• Personal/interior lights...... 336
• Interior light ...................... 337
• Luggage compartment
light .................................. 337
3-4. Using the storage features
List of storage features....... 339
• Glove box......................... 340
• Console box..................... 341
• Overhead console............ 342
• Cup holders...................... 343
• Bottle holders................... 344
• Auxiliary box..................... 346
3-5. Other interior features
Sun visors .......................... 347
Vanity mirrors..................... 348
Clock.................................. 349
Power outlets ..................... 350
Seat heaters....................... 355
Armrest............................... 357
Coat hooks......................... 358
Floor mat............................ 359
Luggage compartment
features............................ 360
4-1. Maintenance and care
Cleaning and protecting
the vehicle exterior ........... 366
Cleaning and protecting
the vehicle interior ............ 369
4-2. Maintenance
Maintenance
requirements .................... 372
General maintenance......... 375
Emission inspection and
maintenance (I/M)
programs .......................... 378
4-3. Do-it-yourself maintenance
Do-it-yourself service
precautions....................... 379
Hood................................... 383
Positioning a floor jack........ 385
Engine compartment .......... 387
Tires.................................... 401
Tire inflation pressure
Wheels................................ 412
Air conditioning filter........... 415
Key battery ......................... 417
Checking and replacing
fuses................................. 421
Light bulbs.......................... 433
........... 408
4
5
When trouble arises
6
Vehicle specifications
5-1. Essential information
Emergency flashers............ 444
If your vehicle needs to
be towed........................... 445
If you think something
is wrong ............................ 452
Fuel pump shut off
system .............................. 453
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... .......................... 454
If you have a flat tire
(vehicles with
standard tires)................... 467
If you have a flat tire
(vehicles with
run-flat tires)...................... 485
If the engine will not
start................................... 486
If the shift lever cannot
be shifted from P............... 487
If you lose your keys........... 488
If the electronic key does
not operate properly.......... 489
If the battery is
discharged........................ 491
If your vehicle overheats..... 494
If the vehicle becomes
stuck ................................. 496
If your vehicle has to
be stopped in
an emergency................... 498
6-1. Specifications
Maintenance data
(fuel, oil level, etc.)........... 502
Fuel information.................. 514
Tire information .................. 517
6-2. Customization
Customizable features........ 528
6-3. Initialization
Items to initialize................. 531
7
For owners
Reporting safety defects
for U.S. owners ................ 534
Seat belt instructions
for Canadian owners
(in French)........................ 535
SRS airbag instructions
for Canadian owners
(in French)........................ 537
Index
Abbreviation list........................ 548
Alphabetical index.................... 550
What to do if... .......................... 561
1
2
3
4
5
6
7
5
P. 170
Pictorial index
P. 174
P. 383
P. 83
P. 158, 170
P. 172
P. 89
P. 176
P. 158
Exterior
Headlights (low beam)
Headlights (high beam) and daytime
running lights
Hood
Windshield wipers
Moon roof
Outside rear view
mirrors
Turn signal lights
Front turn signal, parking and front
side marker lights
6
Front fog lights
P. 401
P. 467
P. 512
P. 517
P. 48
P. 158
P. 170
P. 180
P. 170
P. 44
P. 258
P. 170
P. 467
P. 93
Roof luggage carrier
P. 212
Side doors
With spare tire
License
plate light
Spare tire
Rear
window
defogger
Rear
window
wiper
Fuel filler door
Tires
●Rotation
●Replacement
●Inflation pressure
●Information
Back door
License plate lights
Rear turn signal lights
Stop/tail and rear side
marker lights
: If equipped
7
P. 340
P. 52
P. 103
P. 85
P. 103
P. 341
Pictorial index
P. 359
P. 68
P. 344
P. 72
P. 57
P. 343
P. 346
P. 103
Seat belts
Power window switches
Bottle holders
Interior
Head restraints
SRS driver airbag
SRS front passenger
airbag
Auxiliary box
Cup holders
Console box
8
Front seats
Rear seats
Glove box
Floor mat
SRS side airbags
A
P. 348
P. 89
P. 347
P. 103
P. 337
P. 81
P. 336
P. 342
P. 186
P. 358
P. 311
Vanity mirrors
Sun visors
Overhead console
Moon roof switches
Microphone *
SRS curtain shield airbags
Interior light
Coat hooks
Personal/interior lights
Anti-glare inside rear view mirror
Rear view monitor system
: If equipped
*: For vehicles with a Display Audio system, refer to “Display Audio System Owner’s Manual”.
9
P. 85
P. 85
P. 45
P. 45
Pictorial index
B
Interior
Door lock switch
Inside lock buttons
Window lock switch
Power window switches
10
C
P. 154
P. 83
P. 159
P. 284, 292, 303
P. 343
P. 487
Shift lock override
button
Parking brake lever
Cup holders
Shift lever
AUX port/USB port
Outside rear view mirror switches
11
P. 80
P. 170
P. 158
P. 174
P. 176
P. 180
P. 93
P. 444
P. 206
Pictorial index
P. 161
P. 261
P. 383
P. 160
Horn
Instrument panel
Gauges and meters
Headlight switch
Turn signal lever
Fog light switch
Four-wheel drive lock switch
Audio system
Display Audio system
Emergency flasher
switch
, *
Fuel filler door opener
Hood release lever
Tilt and telescopic steering lock release lever
12
Windshield wiper and washer switch
Rear window wiper and washer switch
A
P. 162
P. 203
Instrument panel light control dial
“DAC” switch
: If equipped
*: Refer to “Display Audio System Owner’s Manual”.
13
P. 182
P. 168
P. 304
P. 151
Pictorial index
P. 182
P. 168
B
Without Display Audio system
Instrument panel
Audio remote control switches
Engine (ignition) switch
(without smart key system)
With Display Audio system
Audio remote control switches *
“DISP” switch
Cruise control switch
Telephone switch *
“DISP” switch
Talk switch *
Cruise control switch
14
C
P. 244
P. 258
P. 258
P. 147
P. 250
P. 258
P. 97
P. 97
With a manual air conditioning system
Rear window defogger switch
Outside rear view mirror defogger switch
With an automatic air conditioning system
Engine (ignition) switch
(with smart key system)
Security indicator
Security indicator
Air conditioning system
Air conditioning system
Rear window and outside rear view mirror defogger switch
: If equipped
*: Refer to “Display Audio System Owner’s Manual”.
15
P. 260
P. 343
P. 355
P. 350
P. 196, 197
Pictorial index
D
Seat heater switch
VSC OFF
switch
Instrument panel
Windshield wiper de-icer switch
Power outlet
16
Cup holders
: If equipped
Pictorial index
P. 362
P. 60
P. 360
P. 360
P. 360
P. 350
P. 337
Luggage compartment
Luggage cover
Second seatback release lever
Grocery bag hooks
Luggage
compartment
light
Storage boxes
Cargo hooks
Power outlet
: If equipped
17
For your information
Main Owner’s Manual
Please note that this manual covers all models and all equipment, including
options. Therefore, you may find some explanations for equipment not
installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of equipment.
Noise from under vehicle after turning off the engine
Approximately five hours after the engine is turned off, you may hear sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and it does not indicate a malfunction.
Accessories, spare parts and modification of your Toyota
A wide variety of non-genuine spare parts and accessories for Toyota
vehicles are currently available on the market. You should know that these
parts are not covered by Toyota warranty and that Toyota is not responsible
for their performance, repair, or replacement, or for any damage they may
cause to, or adverse effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products.
Modification with non-genuine Toyota products may affect performance,
safety or durability, and may even violate governmental regulations. In
addition, damage or performance problems resulting from the modification
may not be covered under warranty.
18
Installation of a mobile two-way radio system
The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
● Multiport fuel injection system/sequential multiport fuel injection system
● Cruise control system
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or special instructions regarding installation of a mobile two-way radio system.
Vehicle data recordings
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The recorded data varies according to the vehicle grade level and options
with which it is equipped. Furthermore, these computers do not record conversations, sounds or pictures.
● Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if
the vehicle is leased
• In response to an official request by the police, a court of law or a government agency
• For use by Toyota in a law suit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
19
Event data recorder
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed
to record data related to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fastened;
• How far (if at all) the driver was depressing the accelerator and/or brake
pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.
20
● Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehicle)
is obtained
• In response to an official request by the police, a court of law or a govern-
ment agency
• For use by Toyota in a law suit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or vehicle owner
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply, See www.dtsc.ca.go v/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote control batteries.
21
CAUTION
■ General precautions while driving
Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition, heat
build-up or extremely cold temperatures inside the vehicle can be fatal to
children.
22
Symbols used throughout this manual
CAUTION
NOTICE
Cautions & Notices
This is a warning against anything which may cause death or injury to people if
the warning is ignored. You are informed about what you must or must not do
in order to reduce the risk of injury to yourself and others.
This is a warning against anything which may cause damage to the vehicle or
its equipment if the warning is ignored. You are informed about what you must
or must not do in order to avoid or reduce the risk of damage to your Toyota
and its equipment.
Symbols used in illustrations
Safety symbol
The symbol of a circle with a slash through it means “Do not”, “Do
not do this”, or “Do not let this happen”.
Arrows indicating operations
Indicates the action (pushing, turning,
etc.) used to operate switches and other
devices.
Indicates the outcome of an operation
(e.g. a lid opens).
23
24
Before driving
1
1-1. Key information
Keys................................... 26
1-2. Opening, closing and locking
the doors
Smart key system .............. 28
Wireless remote control..... 40
Side doors.......................... 44
Back door........................... 48
Adjustable components
1-3.
(seats, mirrors,
steering wheel)
Front seats......................... 52
Rear seats.......................... 57
Head restraints................... 68
Seat belts........................... 72
Steering wheel................... 80
Anti-glare inside rear
view mirror....................... 81
Outside rear view
mirrors.............................. 83
1-5. Refueling
Opening the fuel tank
cap................................... 93
1-6. Theft deterrent system
Engine immobilizer
system ............................. 97
Theft prevention labels
(U.S.A.).......................... 100
1-7. Safety information
Correct driving posture..... 101
SRS airbags..................... 103
Front passenger
occupant classification
system ........................... 115
Child restraint systems..... 121
Installing child
restraints........................ 125
1-4. Opening a
windo
Power windows.................. 85
Moon roof........................... 89
nd closing the
ws and moon roof
25
1-1. Key information
The following keys are provided with the vehicle.
Vehicles without smart key system
Master keys
Operating the wireless remote
control function (P. 40)
Valet key
Key number plate
Vehicles with smart key system
Electronic keys
• Operating the smart key
system (P. 28)
• Operating the wireless
remote control function
(P. 40)
Mechanical keys
Key number plate
Keys
Using the mechanical key (vehicles with smart key system)
Take out the mechanical key.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
26
the electronic key. If the electronic
key battery is depleted or the
entry function does not operate
properly, you will need the
mechanical key. (P. 489)
1-1. Key information
NOTICE
■ When required to leave a key to the vehicle with a parking attendant
Lock the glove box as circumstances demand. (P. 340)
Vehicles without smart key system: Carry the master key for your own use
and leave the valet key only with the attendant.
Vehicles with smart key system: Remove the mechanical key for your own
use and provide the attendant with the electronic key only.
■ Key number plate
Keep the plate in a safe place such as your wallet, not in the vehicle. In the
event that a key is lost, a new key can be made by your Toy ota dealer using
the key number plate. (P. 488)
■ When riding in an aircraft
When bringing a key with wireless remote control function onto an aircraft,
make sure you do not press any buttons on the key while inside the aircraft
cabin. If you are carrying the key in your bag etc, ensure that the buttons are
not likely to be pressed accidentally. Pressing a button may cause the key to
emit radio waves that could interfere with the operation of the aircraft.
1
Before driving
■ To prevent key damage
● Do not subject the keys to strong shocks, expose them to high tempera-
tures by placing them in direct sunlight, or get them wet.
● Do not expose the keys to electromagnetic materials or attach any mate-
rial that blocks electromagnetic waves to the key surface.
● Do not disassemble the key.
27
1-2. Opening, closing and locking the doors
The following operations can be performed simply by carrying the
electronic key on your person, for example in your pocket.
(The driver should always carry the electronic key.)
Locks and unlocks the doors (P. 29)
Locks and unlocks the back door (P. 29)
Starts the engine (P. 147)
Electronic key
Electronic key
Electronic key
: If equipped
Smart key system
28
1-2. Opening, closing and locking th e do o r s
Unlocking and locking the doors and back door (front and back
door handles only)
Grip the handle to unlock the
doors.
Make sure to touch the sensor on
the back of the handle.
The doors cannot be unlocked for
3 seconds after the doors are
locked.
Press the lock button to lock the
doors.
1
Before driving
29
1-2. Opening, closing and locking the doors
Antenna location and effective range
■ Antenna location
Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage
compartment
30
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