Toyota RAV4 2011 Owner's Manual
TABLE OF CONTENTS
1
Before driving
2
When driving
Interior
3
features
Maintenance
4
and care
When trouble
5
arises
Vehicle
6
specifications
Adjusting and operating features such as door locks,
mirrors, and steering column.
Driving, stopping and safe-driving information.
Air conditioning and audio systems, as well as other
interior features for a comfortable driving experience.
Cleaning and protecting your vehicle, performing do-ityourself maintenance, and maintenance information.
What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
Detailed vehicle information.
7
For owners
Index
Reporting safety defects for U.S. owners and seat belt
and SRS airbag instructions for Canadian owners
Alphabetical listing of information contained in this
manual.
1
TABLE OF CONTENTS Index
1
Before driving
1-1. Key information
Keys..................................... 24
1-2. Opening, closing and
locking the doors
Smart key system................. 26
Wireless remote control ....... 38
Side doors............................ 42
Back door............................. 46
1-3. Adjustable components
(seats, mirrors,
steering wheel)
Front seats........................... 49
Rear seats............................ 54
Head restraints..................... 65
Seat belts............................. 68
Steering wheel ..................... 76
Anti-glare inside rear view
mirror.................................. 77
Outside rear view mirrors..... 79
1-4. Opening and closing the
windows and moon roof
Power windows .................... 81
Moon roof............................. 84
1-6. Theft deterrent system
Engine immobilizer
system................................ 92
Theft prevention labels
(U.S.A.)............................... 95
1-7. Safety information
Correct driving posture......... 96
SRS airbags ......................... 98
Front passenger occupant
classification system......... 110
Child restraint systems ....... 116
Installing child restraints ..... 120
2
When driving
2-1. Driving procedures
Driving the vehicle.............. 134
Engine (ignition) switch
(vehicles with smart
key system) ...................... 143
Engine (ignition) switch
(vehicles without smart
key system) ...................... 147
Automatic transmission ...... 150
Turn signal lever................. 153
Parking brake ..................... 154
Horn.................................... 155
1-5. Refueling
Opening the fuel tank cap.... 88
2
2-2. Instrument cluster
Gauges and meters............ 156
Indicators and warning
lights................................. 159
Trip information display ...... 162
2-3. Operating the lights and
wipers
Headlight switch.................. 165
Fog light switch................... 168
Windshield wipers and
washer.............................. 169
Rear window wiper and
washer.............................. 171
2-4. Using other driving
systems
Cruise control...................... 172
Rear view monitor system
(vehicles with auto
anti-glare inside rear
view mirror)....................... 176
Driving assist systems ........ 184
Hill-start assist control......... 191
Downhill assist control
system .............................. 193
Four-wheel drive lock
switch (4WD models)........ 196
2-5. Driving information
Utility vehicle
precautions....................... 197
Cargo and luggage ............. 202
Vehicle load limits............... 208
Winter driving tips ............... 210
Trailer towing ...................... 214
Dinghy towing ..................... 224
3
Interior features
3-1. Using the air conditioning
system and defogger
Manual air conditioning
system.............................. 226
Automatic air conditioning
system.............................. 232
Rear window and
outside rear view
mirror defoggers............... 240
Windshield wiper de-icer.... 242
3-2. Using the audio system
Audio system types............ 243
Using the radio................... 246
Using the CD player........... 252
Playing back MP3 and
WMA discs....................... 259
Optimal use of the audio
system.............................. 266
Using the AUX port............. 269
Using the steering wheel
audio switches.................. 270
3-3. Using the hands-free
phone system
(for cellular phone)
Hands-free phone system
(for cellular phone)
features............................ 273
Using the hands-free
phone system
(for cellular phone)........... 277
Making a phone call ........... 285
Setting a cellular phone...... 291
1
2
3
4
5
6
7
3
TABLE OF CONTENTS Index
Security and system
setup ................................ 296
Using the phone book........ 299
4
Maintenance and care
3-4. Using the interior lights
Interior lights list ................. 307
• Personal/interior light
main switch ...................... 308
• Personal/interior lights...... 308
• Interior light ...................... 309
• Luggage compartment
light .................................. 309
3-5. Using the storage features
List of storage features....... 311
• Glove box......................... 312
• Console box..................... 313
• Overhead console............ 314
• Cup holders...................... 315
• Bottle holders................... 316
• Auxiliary box..................... 318
3-6. Other interior features
Sun visors .......................... 319
Vanity mirrors..................... 320
Clock.................................. 321
Power outlets ..................... 322
Seat heaters....................... 327
Armrest............................... 329
Coat hooks......................... 330
Floor mat............................ 331
Luggage compartment
features............................ 332
4-1. Maintenance and care
Cleaning and protecting
the vehicle exterior ........... 338
Cleaning and protecting
the vehicle interior ............ 341
4-2. Maintenance
Maintenance
requirements .................... 344
General maintenance......... 346
Emission inspection and
maintenance (I/M)
programs .......................... 349
4-3. Do-it-yourself maintenance
Do-it-yourself service
precautions....................... 350
Hood................................... 354
Positioning a floor jack........ 356
Engine compartment .......... 358
Tires.................................... 373
Tire inflation pressure......... 380
Wheels................................ 384
Air conditioning filter........... 386
Key battery ......................... 388
Checking and replacing
fuses................................. 392
Light bulbs.......................... 404
5
When trouble arises
5-1. Essential information
Emergency flashers............ 414
4
If your vehicle needs to be
towed................................ 415
If you think something is
wrong................................ 422
Fuel pump shut off
system .............................. 423
Event data recorder ............ 424
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... .......................... 426
If you have a flat tire
(vehicles with standard
tires).................................. 438
If you have a flat tire
(vehicles with run-flat
tires).................................. 457
If the engine will not start.... 458
If the shift lever cannot be
shifted from P.................... 459
If you lose your keys........... 460
If the electronic key does
not operate properly
(vehicles with smart
key system)....................... 461
If the battery is
discharged........................ 463
If your vehicle overheats..... 466
If the vehicle becomes
stuck ................................. 468
If your vehicle has to
be stopped in an
emergency........................ 470
6
Vehicle specifications
6-1. Specifications
Maintenance data
(fuel, oil level, etc.)........... 474
Fuel information.................. 486
Tire information .................. 489
6-2. Customization
Customizable features........ 500
6-3. Initialization
Items to initialize................. 503
7
For owners
Reporting safety defects
for U.S. owners ................ 506
Seat belt instructions
for Canadian owners
(in French)........................ 507
SRS airbag instructions
for Canadian owners
(in French)........................ 509
Index
Abbreviation list........................ 520
Alphabetical index.................... 522
1
2
3
4
5
6
7
What to do if... .......................... 533
5
P. 165
Pictorial index
P. 168
P. 354
P. 79
P. 153, 165
P. 166
P. 84
P. 169
P. 153
Exterior
Headlights (low beam)
Headlights (high beam) and daytime
running lights
Hood
Windshield wipers
Moon roof
Outside rear view
mirrors
Turn signal lights
Front turn signal/parking and front
side marker lights
6
Front fog lights
P. 373
P. 438
P. 484
P. 489
P. 46
P. 153
P. 165
P. 171
P. 165
P. 42
P. 240
P. 165
P. 438
P. 88
Roof luggage carrier
P. 202
Side doors
With spare tire
License
plate light
Spare tire
Rear
window
defogger
Rear
window
wiper
Fuel filler door
Tires
●Rotation
●Replacement
●Inflation pressure
●Information
Back door
License plate lights
Rear turn signal lights
Stop/tail and rear side
marker lights
: If equipped
7
P. 312
P. 49
P. 98
P. 81
P. 98
P. 98
P. 313
Pictorial index
P. 331
P. 65
P. 316
P. 68
P. 54
P. 315
Seat belts
Power window switches
Bottle holders
Interior
Head restraints
SRS driver airbag
SRS front passenger
airbag
Cup holders
Console box
8
Front seats
Rear seats
Glove box
Floor mat
SRS side airbags
A
P. 320
P. 84
P. 319
P. 98
P. 309
P. 77
P. 308
P. 314
P. 176
P. 330
Vanity mirrors
Sun visors
Overhead console
Moon roof switches
SRS curtain shield airbags
Interior light
Coat hooks
Personal/interior lights
Anti-glare inside rear view mirror
Rear view monitor system
: If equipped
9
P. 81
P. 81
P. 43
P. 43
Pictorial index
B
Interior
Door lock switch
Inside door lock buttons
Window lock switch
Power window switches
10
C
P. 150
P. 79
P. 154
P. 269
P. 315
Parking brake lever
Cup holders
Shift lever
AUX port
Outside rear view mirror switches
11
P. 76
P. 165
P. 153
P. 168
P. 169
P. 171
P. 88
P. 414
P. 196
Pictorial index
P. 156
P. 243
P. 354
P. 155
Horn
Instrument panel
Gauges and meters
Headlight switch
Turn signal lever
Fog light switch
Four-wheel drive lock switch
Audio system
Navigation system *
Emergency flasher
switch
Fuel filler door opener
Hood release lever
Tilt and telescopic steering lock release lever
12
Windshield wiper and washer switch
Rear window wiper and washer switch
A
P. 157
P. 193
Instrument panel light control dial
“DAC” switch
: If equipped
*: Refer to “Navigation System Owner’s Manual”.
13
P. 172
P. 163
P. 270
P. 147
Pictorial index
P. 172
P. 163
P. 270
P. 278
P. 278
P. 147
B
Without hands-free phone system
Instrument panel
Audio remote control switches ,*
Engine (ignition) switch
(without smart key system)
With hands-free phone system
Audio remote control switches
“DISP” switch
Cruise control switch
Telephone switch
“DISP” switch
14
Engine (ignition) switch
(without smart key system)
Talk switch
Cruise control switch
C
P. 226
P. 240
P. 240
P. 143
P. 232
P. 240
P. 92
P. 92
With a manual air conditioning system
Rear window defogger switch
Outside rear view mirror defogger switch
With an automatic air conditioning system
Engine (ignition) switch
(with smart key system)
Security indicator
Security indicator
Air conditioning system
Air conditioning system
Rear window and outside rear view mirror defogger switch
: If equipped
*: Refer to “Navigation System Owner’s Manual”.
15
P. 242
P. 315
P. 327
P. 322
P. 187
Pictorial index
D
Seat heater switch
VSC OFF
switch
Instrument panel
Windshield wiper de-icer switch
Power outlet
Cup holders
: If equipped
16
Pictorial index
P. 334
P. 57
P. 332
P. 332
P. 332
P. 322
Luggage compartment
Luggage cover
Second seatback release lever
Grocery bag hooks
Storage boxes
Cargo hooks
Power outlet
: If equipped
17
For your information
Main Owner’s Manual
Please note that this manual covers all models and all equipment, including
options. Therefore, you may find some explanations for equipment not
installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of equipment.
Noise from under vehicle after turning off the engine
Approximately five hours after the engine is turned off, you may hear sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and it does not indicate a malfunction.
Accessories, spare parts and modification of your Toyota
A wide variety of non-genuine spare parts and accessories for Toyota
vehicles are currently available on the market. You should know that these
parts are not covered by Toyota warranty and that Toyota is not responsible
for their performance, repair, or replacement, or for any damage they may
cause to, or adverse effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products.
Modification with non-genuine Toyota products may affect performance,
safety or durability, and may even violate governmental regulations. In
addition, damage or performance problems resulting from the modification
may not be covered under warranty.
18
Installation of a mobile two-way radio system
As the installation of a mobile two-way radio system in your vehicle may
affect electronic systems such as the multi-port fuel injection system/sequential multi-port fuel injection system, cruise control system, anti-lock brake
system, SRS airbag system or seat belt pretensioner system, be sure to
check with your Toyota dealer for precautionary measures or special instructions regarding installation.
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply, See www.dtsc.ca.go v/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote control batteries.
19
CAUTION
■ General precautions while driving
Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition, heat
build-up or extremely cold temperatures inside the vehicle can be fatal to
children.
20
Symbols used throughout this manual
CAUTION
NOTICE
Cautions & Notices
This is a warning against anything which may cause death or injury to people if
the warning is ignored. You are informed about what you must or must not do
in order to reduce the risk of injury to yourself and others.
This is a warning against anything which may cause damage to the vehicle or
its equipment if the warning is ignored. You are informed about what you must
or must not do in order to avoid or reduce the risk of damage to your Toyota
and its equipment.
Symbols used in illustrations
Safety symbol
The symbol of a circle with a slash through it means “Do not”, “Do
not do this”, or “Do not let this happen”.
Arrows indicating operations
Indicates the action (pushing, turning,
etc.) used to operate switches and other
devices.
Indicates the outcome of an operation
(e.g. a lid opens).
21
22
Before driving
1
1-1. Key information
Keys................................... 24
1-2. Opening, closing and
locking the doors
Smart key system .............. 26
Wireless remote control..... 38
Side doors.......................... 42
Back door........................... 46
1-3. Adjustable components
(seats, mirrors,
steering wheel)
Front seats......................... 49
Rear seats.......................... 54
Head restraints................... 65
Seat belts........................... 68
Steering wheel................... 76
Anti-glare inside rear
view mirror....................... 77
Outside rear view
mirrors.............................. 79
1-6. Theft deterrent system
Engine immobilizer
system ............................. 92
Theft prevention labels
(U.S.A.)............................ 95
1-7. Safety information
Correct driving posture....... 96
SRS airbags....................... 98
Front passenger
occupant classification
system ........................... 110
Child restraint systems..... 116
Installing child
restraints........................ 120
1-4. Opening and closing the
windows and moon roof
Power windows.................. 81
Moon roof........................... 84
1-5. Refueling
Opening the fuel tank
cap................................... 88
23
1-1. Key information
The following keys are provided with the vehicle.
Vehicles without smart key system
Master keys
Operating the wireless remote
control function (P. 38)
Valet key
Key number plate
Vehicles with smart key system
Electronic keys
• Operating the smart key
system (P. 26)
• Operating the wireless
remote control function
(P. 38)
Mechanical keys
Key number plate
Keys
Using the mechanical key (vehicles with smart key system)
Take out the mechanical key.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
24
the electronic key. If the electronic
key battery is depleted or the
entry function does not operate
properly, you will need the
mechanical key.
(P. 461)
1-1. Key information
NOTICE
■ When required to leave a key to the vehicle with a parking attendant
Lock the glove box as circumstances demand. (P. 312)
Vehicles without smart key system: Carry the master key for your own use
and leave the valet key only with the attendant.
Vehicles with smart key system: Remove the mechanical key for your own
use and provide the attendant with the electronic key only.
■ Key number plate
Keep the plate in a safe place such as your wallet, not in the vehicle. In the
event that a key is lost, a new key can be made by your Toy ota dealer using
the key number plate. (P. 460)
■ When riding in an aircraft
When bringing a key with wireless remote control function onto an aircraft,
make sure you do not press any buttons on the key while inside the aircraft
cabin. If you are carrying the key in your bag etc, ensure that the buttons are
not likely to be pressed accidentally. Pressing a button may cause the key to
emit radio waves that could interfere with the operation of the aircraft.
1
Before driving
■ To prevent key damage
● Do not subject the keys to strong shocks, expose them to high tempera-
tures by placing them in direct sunlight, or get them wet.
● Do not expose the keys to electromagnetic materials or attach any mate-
rial that blocks electromagnetic waves to the key surface.
● Do not disassemble the key.
25
1-2. Opening, closing and locking the doors
The following operations can be performed simply by carrying the
electronic key on your person, for example in your pocket.
(The driver should always carry the electronic key.)
Locks and unlocks the doors (P. 27)
Locks and unlocks the back door (P. 27)
Starts the engine (P. 143)
Electronic key
Electronic key
Electronic key
: If equipped
Smart key system
26
1-2. Opening, closing and locking th e do o r s
Unlocking and locking the doors and back door (front and back
door handles only)
Grip the handle to unlock the
doors.
Make sure to touch the sensor on
the back of the handle.
The doors cannot be unlocked for
3 seconds after the doors are
locked.
Press the lock button to lock the
doors.
1
Before driving
27
1-2. Opening, closing and locking the doors
Antenna location and effective range
■ Antenna location
Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage
compartment
28
1-2. Opening, closing and locking th e do o r s
■ Effective range (areas within which the electronic key is
detected)
When locking or unlocking
the doors
The system can be operated
when the electronic key is
within about 2.3 ft. (0.7 m) of
either of the outside front
door handles and back door.
When starting the engine
or changing “ENGINE
START STOP” switch
modes
The system can be operated
when the electronic key is
inside the vehicle.
1
Before driving
29
1-2. Opening, closing and locking the doors
STEP
1
STEP
2
■ Operation signals
A buzzer sounds and the emergency flashers flash to indicate that the doors
have been locked/unlocked. (Locked: Once; Unlocked: Twice)
■ Conditions affecting operation
The smart key system uses weak radio waves. In the following situations,
the communication between the electronic key and the vehicle may be
affected, preventing the smart key system and wireless remote control from
operating properly. (Ways of coping: P. 461)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication devices
● When the electronic key is in contact with, or is covered by a metallic
object
● When multiple electronic keys are in the vicinity
● When carrying or using the electronic key together with the following
devices that emit radio waves
• Another vehicle’s electronic key
• A wireless key that emits radio waves
• Personal computer
● If window tint with a metallic content or metallic objects is attached to the
rear window
■ Switching the door unlock function
It is possible to set which doors the entry function unlocks.
Turn the “ENGINE START STOP” switch OFF.
When the indicator on the key surface is turned off, push and hold
or for approximately 5 seconds while pushing
on the key.
30
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