Welcome to the growing group of value−conscious people who drive Toyotas. We are proud of the advanced engineering and
quality construction of each vehicle we build.
This Owner’s Manual explains the operation of your new Toyota. Please read it thoroughly and have all the occupants
follow the instructions carefully. Doing so will help you enjoy many years of safe and trouble−free motoring. For
important information about this manual and your Toyota, read the following pages carefully.
When it comes to service, remember that your Toyota dealer knows your vehicle very well and is interested in your complete
satisfaction. He will provide quality maintenance and any other assistance you may require.
If there is not a Toyota dealer near you, or you need emergency assistance for any reason, please call the following number:
D U.S. OWNERS:Toyota Customer Assistance Center Toll−free: 1−800−331−4331
D CANADIAN OWNERS: Toyota Canada Customer Interaction CentreToll−free: 1−888−TOYOTA−8 (1−888−869−6828)
Please leave this Owner’s Manual in this vehicle at the time of resale. The next owner will need this information also.
All information and specifications in this manual are current at the time of printing. However, because of Toyota’s policy of
continual product improvement, we reserve the right to make changes at any time without notice.
Please note that this manual applies to all models and explains all equipment, including options. Therefore, you may
find some explanations for equipment not installed on your vehicle.
All rights reserved. This material may not be reproduced or copied, in whole or in part, without the written permission of Toyota
Motor Corporation.
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Important information about this manual
Safety and vehicle damage warnings
Throughout this manual, you will see safety and vehicle damage warnings. You must follow these warnings carefully to
avoid possible injury or damage.
The types of warnings, what they look like, and how they are
used in this manual are explained as follows:
CAUTION
This is a warning against anything which may cause
injury to people if the warning is ignored. You are
informed about what you must or must not do in
order to reduce the risk of injury to yourself and
others.
NOTICE
This is a warning against anything which may cause
damage to the vehicle or its equipment if the warning
is ignored. You are informed about what you must or
must not do in order to avoid or reduce the risk of
damage to your vehicle and its equipment.
Safety symbol
When you see the safety symbol
shown above, it means: “Do not...”;
“Do not do this”; or “Do not let this
happen”.
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Important information about your Toyota
Occupant restraint systems
Toyota encourages you and your family to take the time to
read Section 1−3 of this Owner’s Manual carefully. In
terms of helping you understand how you can receive the
maximum benefit of the occupant restraint systems this
vehicle provides, Section 1−3 of this Owner’s Manual is
the most important Section for you and your family to
read.
Section 1−3 describes the function and operation concerning seats, seat belts, SRS airbags and child restraint systems of this vehicle and some potential hazards you
should be aware of. These systems work together along
with the overall structure of this vehicle in order to provide
occupant restraint in the event of a crash. The effect of
each system is enhanced when it is used properly and
together with other systems. No single occupant restraint
system can, by itself, provide you or your family with the
equal level of restraint which these systems can provide
when used together. That is why it is important for you and
your family to understand the purpose and proper use of
each of these systems and how they relate to each other.
The purpose of all occupant restraint systems is to help
reduce the possibility of death or serious injury in the
event of a collision. None of these systems, either individually or together, can ensure that there is no injury in the
event of collision. However, the more you know about
these systems and how to use them properly, the greater
your chances become of surviving an accident without
death or serious injury.
Seat belts provide the primary restraint to all occupants of
the vehicle, and every occupant of the vehicle should wear
seat belts properly at all times. Children should always be
secured in child restraint systems that are appropriate for
their age and size. SRS (Supplemental Restraint System)
airbags are, as their names imply, designed to work with,
and be supplemental to, seat belts and are not substitutes
for them. SRS airbags can be very effective in reducing
the risk of head and chest injuries by preventing contact of
the head and chest with interior portions of the vehicle.
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In order to be effective, the SRS airbags must deploy with
tremendous speed. The rapid deployment of the SRS airbags makes the SRS airbags themselves potential sources
of serious injury if an occupant is too close to an airbag,
or if an object or some part of his or her body has been
placed between the occupant and the airbag at the time of
deployment. This is just one example of how the instructions in Section 1−3 of this Owner ’s Manual will help ensure proper use of the occupant restraint systems, and
increase the safety they can provide to you and your family in the event of an accident.
Toyota recommends you to read the provisions in Section
1−3 carefully and refer to them as needed during your time
of ownership of this vehicle.
New vehicle warranty
Your new vehicle is covered by the following Toyota limited
warranties:
D New vehicle warranty
D Emission control systems warranty
D Others
For further information, please refer to the “Owner’s
Warranty Information Booklet” or “Owner’s Manual
Supplement”.
Your responsibility for
maintenance
It is the owner’s responsibility to make sure that the specified maintenance is performed. Section 6 gives details of
these maintenance requirements. Also included in Section
6 is general maintenance. For scheduled maintenance information, please refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.
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Important health and safety
information about your Toyota
CAUTION
D WARNING: Engine exhaust, some of its constitu-
ents, and a wide variety of automobile components contain or emit chemicals known to the
State of California to cause cancer and birth defects and other reproductive harm. In addition,
oils, fuels and fluids contained in vehicles as
well as waste produced by component wear contain or emit chemicals known to the State of
California to cause cancer and birth defects or
other reproductive harm.
D Battery posts, terminals and related accessories
contain lead and lead compounds. Wash your
hands after handling. Used engine oil contains
chemicals that have caused cancer in laboratory
animals. Always protect your skin by washing
thoroughly with soap and water.
Accessories, spare parts and
modification of your Toyota
A wide variety of non−genuine spare parts and accessories
for Toyota vehicles are currently available in the market.
You should know that Toyota does not warrant these products and is not responsible for their performance, repair, or
replacement, or for any damage they may cause to, or
adverse effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non−genuine
Toyota products. Modification with non−genuine Toyota
products could affect its performance, safety or durability,
and may even violate governmental regulations. In addition, damage or performance problems resulting from the
modification may not be covered under warranty.
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Spark ignition system of your
Toyota
The spark ignition system in your Toyota meets all requirements of the Canadian Interference−Causing Equipment
Standard.
Installation of a mobile
two−way radio system
As the installation of a mobile two−way radio system in
your vehicle could affect electronic systems such as multiport fuel injection system/sequential multiport fuel injection
system, electronic throttle control system, cruise control
system, anti−lock brake system, traction control system,
vehicle stability control system, SRS airbag system and
seat belt pretensioner system, be sure to check with your
Toyota dealer for precautionary measures or special instructions regarding installation.
Tires and loading on your
Toyota
Underinflated or overinflated tire pressure and the
excess load may result in the deterioration of
steering ability and braking ability, leading to an
accident. Check the tire inflation pressure periodically and be sure to keep the load limits given in
this Owner’s Manual. For details about tire inflation
pressure and load limits, see pages 291 and 219.
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Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your
Toyota contain explosive chemicals. If the vehicle is
scrapped with the airbags and pretensioners left as they
are, this may cause an accident such as fire. Be sure to
have the systems of the SRS airbag and seat belt pretensioner removed and disposed of by the qualified service
shop or by your Toyota dealer before you dispose of your
vehicle.
On−pavement and off−road
driving tips
This vehicle belongs to the utility vehicle class. Utility
vehicles have a significantly higher rollover rate than other
types of vehicles. This vehicle will handle and maneuver
differently from an ordinary passenger car because it is
designed for off−road use also. In addition, this vehicle
has a higher ground clearance and center of gravity than
that of an ordinary passenger car. This vehicle design
feature causes this type of vehicle to be more likely to
rollover. Failure to operate this vehicle correctly may result
in loss of control, accidents or vehicle rollover causing
death or serious injury. Be sure to read “Off−road vehicle
precautions” on page 196 in Section 2 and “Off−road
driving precautions” on page 228 in Section 3.
2. Sub key—This key will not work in the
glove box.
To protect items locked in the glove box
when using valet parking, leave the sub
key with the attendant.
Since the side doors can be locked without a key, you should always carry a
spare key in case you accidentally lock
your keys inside the vehicle.
KEY NUMBER PLATE
Your key number is shown on the plate.
Keep the plate in a safe place such as
your wallet, not in the vehicle.
If you should lose your keys or if you
need additional keys, duplicates can be
made by a Toyota dealer using the key
number.
We recommend writing down the key number and storing it in a safe place.
Keys (with engine immobilizer
system)
Your vehicle is supplied with two kinds
of keys.
1. Master keys (black)—These keys work
in every lock. Your Toyota dealer will
need one of them to make a new key
with a built−in transponder chip.
2. Sub key (gray)—This key will not work
in the glove box.
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A transponder chip for engine immobilizer
system has been placed in the head of
the master and sub keys. These chips are
needed to enable the system to function
correctly, so be careful not to lose these
keys. If you make your own duplicate key,
you will not be able to cancel the system
or start the engine.
To protect items locked in the glove box
when using valet parking, leave the sub
key with the attendant.
Since the side doors can be locked without a key, you should always carry a
spare key in case you accidentally lock
your keys inside the vehicle.
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NOTICE
When using a key containing a transponder chip, observe the following
precautions:
z When starting the engine, do not
use the key with a key ring resting
on the key grip and do not press
the key ring against the key grip.
Otherwise the engine may not start,
or may stop soon after it starts.
z When starting the engine, do not
use the key with other transponder
keys around (including keys of other vehicles) and do not press other
key plates against the key grip.
Otherwise the engine may not start,
or may stop soon after it starts. If
this happens, remove the key once
and then insert it again after removing other transponder keys (including keys of other vehicles) from the
ring or while gripping or covering
them with your hand to start the
engine.
2004 RAV4 from Mar. ’04 Prod. (OM42568U)
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z Do not bend the key grip.
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z Do not cover the key grip with any
material that cuts off electromagnetic waves.
z Do not knock the key hard against
other objects.
z Do not leave the key exposed to
high temperatures for a long period,
such as on the dashboard and hood
under direct sunlight.
z Do not put the key in water or
wash it in an ultrasonic washer.
z Do not use the key with electromag-
netic materials.
KEY NUMBER PLATE
Your key number is shown on the plate.
Keep the plate in a safe place such as
your wallet, not in the vehicle.
If you should lose your keys or if you
need additional keys, duplicates can be
made by a Toyota dealer using the key
number.
We recommend writing down the key number and storing it in a safe place.
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Engine immobilizer system
The engine immobilizer system is a
theft prevention system. When you insert the key in the ignition switch, the
transponder chip in the key’s head
transmits an electronic code to the vehicle. The engine will start only when
the electronic code in the chip corresponds to the registered ID code for
the vehicle.
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The system is automatically set when the
key is removed from the ignition switch.
The indicator light will start flashing to
show the system is set.
In the following cases, contact your Toyota
dealer.
D The indicator light stays on.
D The indicator light does not start flash-
ing when the key is removed from the
ignition switch.
D The indicator light flashes inconsistent-
ly.
Inserting the registered key in the ignition
switch automatically cancels the system,
which enables the engine to start. The
indicator light will go off.
For your Toyota dealer to make you a
new key with built−in transponder chip,
your dealer will need your key number
and master key. However, there is a limit
to the number of additional keys your
Toyota dealer can make for you.
If you make your own duplicate key,
you will not be able to cancel the system or start the engine.
NOTICE
Do not modify, remove or disassemble the engine immobilizer system. If any unauthorized changes or
modifications are made, proper operation of the system cannot be guaranteed.
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For vehicles sold in U.S.A.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
For vehicles sold in Canada
This device complies with RSS−210 of
industry Canada. Operation is subject to
the following two conditions:
(1) This device may not cause interference, and (2) this device must accept
any interference, including interference
that may cause undesired operation of
the device.
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Side doors—
When all the side doors and back door
are unlocked simultaneously using a key,
the interior lights and ignition switch light
will come on and remain on for about 15
seconds before fading out. (For further
information, see “Interior lights” on page
100 and “Ignition switch light” on page
102 in Section 1−5.)
LOCKING AND UNLOCKING WITH KEY
Insert the key into the keyhole and turn
it.
To lock: Turn the key forward.
To unlock: Turn the key backward.
Vehicles with the power door lock system—
All the side doors and back door lock and
unlock simultaneously with either front
door. In the driver’s door lock, turning the
key once will unlock the driver’s door and
twice in succession will unlock all the side
doors and back door simultaneously.
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LOCKING AND UNLOCKING WITH
POWER DOOR LOCK SWITCH
Push the switch.
To lock: Push the switch down on the
front side.
To unlock: Push the switch down on the
rear side.
Operating the switch simultaneously locks
or unlocks all the side doors and back
door.
LOCKING AND UNLOCKING WITH
INSIDE LOCK KNOB
Move the lock knob.
To lock: Push the knob forward.
To unlock: Pull the knob backward.
Closing the door with the lock knob in the
lock position will also lock the door. Be
careful not to lock your keys in the vehicle.
Driver’s side
Passenger’s side
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CAUTION
Before driving, be sure that the doors
are closed and locked, especially
when small children are in the vehicle. Along with the proper use of
seat belts, locking the doors helps
prevent the driver and passengers
from being thrown out from the vehicle during an accident. It also helps
prevent the doors from being opened
unintentionally.
—Wireless remote control
REAR DOOR CHILD−PROTECTORS
Move the lock lever to the “LOCK”
position as shown on the label.
When the child−protector is locked, you
cannot open the rear door by the inside
door handle. We recommend using this
feature whenever small children are in the
vehicle.
16
Locking operation
Unlocking operation
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The wireless remote control system is
designed to lock or unlock all the side
doors and back door, or activate the
“PANIC” mode from a distance within
approximately 1 m (3 ft.) of the vehicle.
LOCKING AND UNLOCKING THE SIDE
DOORS AND BACK DOOR
To lock and unlock all the side doors
and back door, push the switches of
the transmitter slowly and securely.
To lock: Push the “LOCK” switch. All the
side doors and back door are locked simultaneously. At this time one beep will
be heard, and the turn signal lights flash
once.
Check to see that all the side doors and
back door are securely locked.
If any of the side doors or the back door
is not securely closed, locking cannot be
performed by the “LOCK” switch and a
beep will sound continuously for 10 seconds. However, if the key is in the ignition
switch, a beep will not sound.
To stop the beep, close all the side doors
and back door securely or push the “UNLOCK” switch.
To unlock: Push the “UNLOCK” switch
once to unlock the driver’s door alone.
Pushing the switch twice within 3 seconds
unlocks all the side doors and back door
simultaneously. Each time the “UNLOCK”
switch is pushed, two beeps will be heard,
and the turn signal lights flash twice.
When all the side doors and back door
are unlocked simultaneously using a wireless remote control transmitter, the interior
lights and ignition switch light will come
on and remain on for about 15 seconds
before fading out. (For further information,
see “Interior lights” on page 100 and “Ignition switch light” on page 102 in Section
1−5.)
You have 30 seconds to open a door after
using the wireless remote unlock feature.
If a door is not opened by then, all the
side doors and back door will be automatically locked again.
If the “LOCK” or “UNLOCK” switch is kept
pressed in, the locking or unlocking operation is not repeated. Release the switch
and then push again.
“PANIC” SWITCH
Pushing the “PANIC” switch blows the
horn intermittently and flashes the
headlights and tail lights.
The “PANIC” switch is used to deter vehicle theft when you witness anyone attempting to break into or damage your
vehicle.
The alarm will last for one minute. To stop
alarm midway, do the following:
D Push the “PANIC” switch once again.
D Unlock any of side door or back door
with the key or wireless remote control
transmitter.
D Turn the ignition key from the “LOCK”
to “ON” position.
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The “PANIC” mode does not work when
the ignition key is in the “ON” position.
WIRELESS REMOTE CONTROL
TRANSMITTER
The wireless remote control transmitter is
an electronic component. Observe the following instructions in order not to cause
damage to the transmitter.
D Do not leave the transmitter in places
where the temperature becomes high
such as on the dashboard.
D Do not disassemble it.
D Avoid knocking it hard against other
objects or dropping it.
D Avoid putting it in water.
You can use up to 4 wireless remote control transmitters for the same vehicle.
Contact your Toyota dealer for detailed
information.
If the wireless remote control transmitter
does not actuate the side doors and back
door or alarm, or operate from a normal
distance:
D Check for closeness to a radio trans-
mitter such as a radio station or an
airport which can interfere with normal
operation of the transmitter.
D The battery may have been consumed.
Check the battery in the transmitter. To
replace the battery, see “REPLACING
TRANSMITTER BATTERY”.
If you lose your transmitter, contact your
Toyota dealer as soon as possible to
avoid the possibility of theft, or an accident. (See “If you lose your wireless remote control transmitter” on page 261 in
Section 4.)
For vehicles sold in U.S.A.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
NOTICE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment
generates, uses and can radiate radio
frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there
is no guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
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D Reorient or relocate the receiving an-
tenna.
D Increase the separation between the
equipment and receiver.
D Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.
D Consult the dealer or an experienced
radio/TV technician for help.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
For vehicles sold in Canada
Operation is subject to the following two
conditions:
(1) this device may not cause interference, and (2) this device must accept
any interference, including interference
that may cause undesired operation of
the device.
REPLACING TRANSMITTER BATTERY
For replacement, use a CR2016 lithium
battery or equivalent.
CAUTION
Special care should be taken to prevent small children from swallowing
the removed transmitter battery or
components.
NOTICE
z During replacing the transmitter
battery, do not push the “LOCK”
and “UNLOCK” switches many
times.
z When replacing the transmitter bat-
tery, be careful not to lose the components.
z Replace only with the same or
equivalent type recommended by a
Toyota dealer.
z Dispose of used batteries according
to the local laws.
Replace the transmitter battery by following these procedures:
1. Using a coin or equivalent, open the
transmitter case.
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z Be careful not to bend the electrode
when inserting the transmitter battery and that dust or oils do not
adhere to the transmitter case.
z Close the transmitter case securely.
After replacing the battery, check that the
transmitter operates properly. If the transmitter still does not operate properly, contact your Toyota dealer.
2. Remove the discharged transmitter battery.
NOTICE
Do not bend the terminals.
20
3. Put in a new transmitter battery with
positive (+) side up.
Close the transmitter case securely.
NOTICE
z Make sure the positive side and
negative side of the transmitter battery are faced correctly.
z Do not replace the battery with wet
hands. Water may cause unexpected
rust.
z Do not touch or move any compo-
nents inside the transmitter, or it
may interfere with proper operation.
2004 RAV4 from Mar. ’04 Prod. (OM42568U)
Power windows
The windows can be operated with the
switch on each side door.
The power windows work when the ignition
switch is in the “ON” position.
Key off operation: If the either front door
is closed, they work for 43 seconds even
after the ignition switch is turned off. They
stop working when the either front door is
opened.
OPERATING THE DRIVER’S WINDOW
Use the switch on the driver’s door.
Normal operation: The window moves as
long as you hold the switch.
To open: Lightly push down the switch.
To close: Lightly pull up the switch.
’04 Rav4_U (L/O 0403)
Automatic operation: Push the switch
completely down or pull it completely up,
and then release it. The window will fully
open or close. To stop the window partway, lightly move the switch in the opposite direction and then release it.
Jam protection function:
During automatic closing operation, the
window stops and opens half way if something gets caught between the window and
window frame.
If the window receives a strong impact,
this function may work even if nothing is
caught.
CAUTION
D Never try jamming any part of your
body to activate the jam protection
function intentionally.
D The jam protection function may
not work if something gets caught
just before the window is fully
closed.
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Window lock
switch
OPERATING THE PASSENGERS’
WINDOWS
Use the switch on each passenger’s
door or the switches on the driver’s
door that control each passenger’s window.
The window moves as long as you hold
the switch.
To open: Push down the switch.
To close: Pull up the switch.
If you push in the window lock switch on
the driver’s door, the passengers’ windows
cannot be operated.
’04 Rav4_U (L/O 0403)
CAUTION
To avoid serious personal injury, you
must do the following.
D Before you close the power win-
dows, always make sure there is
nobody around the power windows.
You must also make sure the
heads, hands and other parts of the
bodies of all occupants are kept
completely inside the vehicle. If
someone’s neck, head or hands get
caught in a closing window, it
could result in a serious injury.
When anyone closes the power windows, make sure he or she operates the windows safely.
D When small children are in the ve-
hicle, never let them use the power
window switches without supervision. Use the window lock switch to
prevent them from making unexpected use of the switches.
D Be sure to remove the ignition key
when you leave your vehicle.
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