Toshiba B-852 User Manual 2

TOSHIBA Barcode Printer

B-852 SERIES

Owner’s Manual Mode d’emploi Bedienungsanleitung

Manual de instrucciones Gebruikershandleiding Manuale Utente

Manual do Utilizador

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

•Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

•Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp.

Microsoft is a registered trademark of Microsoft Corporation.

Windows is a trademark of Microsoft Corporation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.”

“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

< For EU Only >

TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

Copyright © 2006

by TOSHIBA TEC CORPORATION All Rights Reserved

570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

TOSHIBA Barcode Printer

B-852 SERIES

Owner's Manual

Waste Recycling information for users:

Following information is only for EU-member states:

The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste.

By ensuring this product is disposed of correctly you will help prevent

potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.

Safety Summary

ENGLISH VERSION EO1-33055

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual

should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions).

Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items).

Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed.

Specific instructions are drawn inside or near the symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

			WARNING		This indicates that there is the risk of death or serious injury if the
					machines are improperly handled contrary to this indication.
		Any other than the		Do not use voltages other than		Prohibited	Do not plug in or unplug the power
		specified AC voltage the voltage (AC) specified on the					cord plug with wet hands as this
		is prohibited.		rating plate, as this may cause			may cause electric shock.
				fire or electric shock.

Prohibited	If the machines share the same		Prohibited	Do not place metal objects or
	outlet with any other electrical			water-filled containers such as
	appliances that consume large			flower vases, flower pots or mugs,
	amounts of power, the voltage			etc. on top of the machines. If
	will fluctuate widely each time			metal objects or spilled liquid enter
	these appliances operate. Be sure			the machines, this may cause fire
	to provide an exclusive outlet for			or electric shock.
	the machine as this may cause
	fire or electric shock.
Prohibited	Do not insert or drop metal,		Prohibited	Do not scratch, damage or modify
	flammable or other foreign			the power cords. Also, do not
	objects into the machines through			place heavy objects on, pull on, or
	the ventilation slits, as this may			excessively bend the cords, as this
	cause fire or electric shock.			may cause fire or electrical shock.

	Disconnect	If the machines are dropped or		Disconnect	Continued use of the machines in
		their cabinets damaged, first turn			an abnormal condition such as
	the plug.			the plug.
		off the power switches and			when the machines are producing
		disconnect the power cord plugs			smoke or strange smells may cause
		from the outlet, and then contact			fire or electric shock. In these
		your authorised TOSHIBA TEC			cases, immediately turn off the
		representative for assistance.			power switches and disconnect the
		Continued use of the machine in			power cord plugs from the outlet.
		that condition may cause fire or			Then, contact your authorised
		electric shock.			TOSHIBA TEC representative for
					assistance.

( i )

Safety Summary

ENGLISH VERSION EO1-33055

		Disconnect	If foreign objects (metal	Disconnect	When unplugging the power cords,
			fragments, water, liquids) enter		be sure to hold and pull on the plug
		the plug.	the machines, first turn off the	the plug.	portion. Pulling on the cord portion
			power switches and disconnect		may cut or expose the internal wires
			the power cord plugs from the		and cause fire or electric shock.
			outlet, and then contact your
			authorised TOSHIBA TEC
			representative for assistance.
			Continued use of the machine in
			that condition may cause fire or
			electric shock.
		Connect a	Ensure that the equipment is	No	Do not remove covers, repair or
			properly grounded. Extension		modify the machine by yourself.
		grounding wire.		disassembling.
			cables should also be grounded.		You may be injured by high
			Fire or electric shock could		voltage, very hot parts or sharp
			occur on improperly grounded		edges inside the machine.
			equipment.

CAUTION This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions:				*	High humidity
*	Temperatures out of the specification	*	Direct sunlight
*	Shared power source	*	Excessive vibration	*	Dust/Gas

•The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

•USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

•DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

•Ensure the printer is operated on a level surface.

•Any data stored in the memory of the printer could be lost during a printer fault.

•Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

•Unplug the machine whenever you are working inside it or cleaning it.

•Keep your work environment static free.

•Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

•Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

•Do not lean against the machine. It may fall on you and could cause injury.

•Care must be taken not to injure yourself with the printer paper cutter.

•Unplug the machine when it is not used for a long period of time.

•Place the machine on a stable and level surface.

Request Regarding Maintenance

•Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

•Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

•Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

(ii)

ENGLISH VERSION EO1-33055

			TABLE OF CONTENTS
				Page
1.	PRODUCT OVERVIEW..........................................................................................................			E1-1
	1.1	Introduction....................................................................................................................		E1-1
	1.2	Features ........................................................................................................................		E1-1
	1.3	Unpacking......................................................................................................................		E1-1
	1.4	Accessories ..................................................................................................................		E1-2
	1.5	Appearance ...................................................................................................................		E1-3
		1.5.1	Dimensions.................................................................................................................	E1-3
		1.5.2	Front View ..................................................................................................................	E1-3
		1.5.3 Rear View...................................................................................................................		E1-3
		1.5.4	Operation Panel..........................................................................................................	E1-4
		1.5.5	Interior ........................................................................................................................	E1-4
	1.6	Options .................................................................................................................................		E1-5
2.	PRINTER SETUP ...................................................................................................................			E2-1
	2.1	Installation .....................................................................................................................		E2-2
	2.2	Assembling the Accessories..........................................................................................		E2-3
		2.3.1	Assembling the Supply Holder Frame ........................................................................	E2-3
	2.3	Connecting the Power Cord ..........................................................................................		E2-4
	2.4	Loading the Media .........................................................................................................		E2-5
		2.4.1	Installing the Media onto the Supply Holder Unit........................................................	E2-5
		2.4.2	Installing the Supply Holder onto the Supply Holder Frame .......................................	E2-7
		2.4.3	Loading Media into the Printer....................................................................................	E2-7
	2.5	Setting Sensor Positions .............................................................................................		E2-10
		2.5.1	Setting the Feed Gap Sensor ...................................................................................	E2-10
		2.5.2	Setting the Black Mark Sensor .................................................................................	E2-10
	2.6	Loading the Ribbon .....................................................................................................		E2-11
	2.7	Connecting the Cables to Your Printer ........................................................................		E2-12
	2.8	Turning the Printer ON/OFF ........................................................................................		E2-13
		2.8.1	Turning ON the Printer .............................................................................................	E2-13
		2.8.2	Turning OFF the Printer............................................................................................	E2-13
	2.9	Setting an Operating Environment ..............................................................................		E2-14
		2.9.1	Parameter Setting.....................................................................................................	E2-15
		2.9.2 Dump Mode Setting..................................................................................................		E2-27
		2.9.3 BASIC Expansion Mode ...........................................................................................		E2-29
		2.9.4	Automatic Calibration ...............................................................................................	E2-30
		2.9.5	LAN Setting ..............................................................................................................	E2-31
		2.9.6	Real Time Clock Setting ...........................................................................................	E2-32
		2.9.7	IP Address Setting (TCP/IP).....................................................................................	E2-34
	2.10 Installing the Printer Drivers ........................................................................................			E2-40
		2.10.1	Introduction.............................................................................................................	E2-40
		2.10.2	General Description................................................................................................	E2-40
		2.10.3	Installing the Printer Driver .....................................................................................	E2-41
		2.10.4	Uninstalling the Printer Driver.................................................................................	E2-54
		2.10.5	Adding/Deleting a LAN Port....................................................................................	E2-55
		2.10.6	Cautions .................................................................................................................	E2-57
		2.10.7	Using the Printer Driver ..........................................................................................	E2-58
	2.11	Test Print .....................................................................................................................		E2-59
	2.12	Position and Print Tone Fine Adjustment ...................................................................		E2-61
	2.13	Threshold Setting ........................................................................................................		E2-68

ENGLISH VERSION EO1-33055

3.	ON LINE MODE......................................................................................................................			E3-1
	3.1	Operation Panel.............................................................................................................		E3-1
	3.2	Operation.......................................................................................................................		E3-2
	3.3	Reset	.............................................................................................................................	E3-2
4.	MAINTENANCE .....................................................................................................................			E4-1
	4.1	Cleaning ........................................................................................................................		E4-1
		4.1.1	Print Head/Platen/Sensors .........................................................................................	E4-1
		4.1.2 Covers and Panels .....................................................................................................		E4-2
		4.1.3	Optional Cutter Module...............................................................................................	E4-2
5.	TROUBLESHOOTING ...........................................................................................................			E5-1
	5.1	Error Messages .............................................................................................................		E5-1
	5.2	Possible Problems.........................................................................................................		E5-3
	5.3	Removing Jammed Media.............................................................................................		E5-5
6.	PRINTER SPECIFICATIONS................................................................................................			E6- 1
7.	SUPPLY SPECIFICATIONS .................................................................................................			E7- 1
	7.1	Media............................................................................................................................		E7- 1
		7.1.1 Media Type.........................................................................................................		E7- 1
		7.1.2	Detection Area of the Transmissive Sensor .......................................................	E7- 2
		7.1.3	Detection Area of the Reflective Sensor.............................................................	E7- 2
		7.1.4	Effective Print Area.............................................................................................	E7- 3
	7.2	Ribbon ..........................................................................................................................		E7- 4
	7.3	Recommended Media and Ribbon Types ....................................................................		E7- 4
	7.4	Care/Handling of Media and Ribbon ............................................................................		E7- 5
APPENDIX 1 MESSAGES AND LEDS......................................................................................				EA1-1
APPENDIX 2 INTERFACE.........................................................................................................				EA2-1
APPENDIX 3 PRINT SAMPLES ................................................................................................				EA3-1
APPENDIX 4 GLOSSARIES ......................................................................................................				EA4-1
INDEX

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CAUTION!

1.This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2.The contents of this manual may be changed without notification.

3.Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33055

1.1 Introduction

1. PRODUCT OVERVIEW

1.1 Introduction

Thank you for choosing the TOSHIBA B-852 series label/tag printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

1.2 Features

The B-852 printer has the following features:

•A 8.3 inch wide print head is installed in such a compact body that the size of the printer body (except the Supply Holder Unit) is about 1/3 of the B-SX6T or B-SX8T printer.

•The print head block which can be fully opened realizes great operability.

•Various kinds of media can be used since the black mark sensors are located above and under the media passage, respectively, and the media sensors can be moved from the center to the left edge of the media.

•When the optional interface board is installed, Web functions such as remote maintenance and other advanced network functions are available.

•Superior hardware, including the specially developed 11.8 dots/mm (300 dots/inch) thermal print head which will allow very clear print at a printing speed of 50.8 mm/sec. (2 inches/sec.) or 101.6 mm/sec. (4 inches/sec.).

•Besides the optional cutter module, there is also an optional Expansion I/O Interface Board, Serial Interface Board, Wireless LAN Board, and Real Time Clock.

1.3 Unpacking

NOTES:

•Check for damage or scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.

•Keep the cartons and pads for future transportation of the printer.

Unpack the printer as per the Unpacking Instructions supplied with the printer.

E1- 1

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33055

1.4 Accessories

1.4 Accessories

When unpacking the printer, please make sure all accessories are supplied with the printer.

Start-up CD-ROM (1 pc.)

<Contents>

•Bar code print application (Bartender ultra lite)

•Windows Driver

•Owner’s Manual

•Specifications (Programming, Key operation, etc.)

•Product information (Catalogue)

CAUTION!

Be sure to use TOSHIBA TEC approved print head cleaner. Failure to do this may shorten the print head life.

Power Cord QQ (1 pc.)

Power Cord QP (1 pc.)

Print Head Cleaner (1 pc.)

Supply Holder Unit (1 pc.)

Supply Holder Frame (L)	Supply Holder Frame (R)
(1 pc.)	(1 pc.)

Supply Holder Base (1 pc.)

Wing Bolt M-4x6 (2 pcs.)

Cable Clamp (1 pc.)

Screw (1 pc.)

Supply Loading Instructions	Safety Precautions
(1 sheet)	(1 sheet)
Quality Control Report	Warranty Disclaimer Sheet
(1 sheet) (QQ)	(1sheet) (QQ)

E1- 2

1. PRODUCT OVERVIEW

1.5 Appearance

1.5.1 Dimensions

NOTE:

Depth is 470 mm (18.5 inches) when the optional Cutter Module is installed on the printer.

1.5.2 Front View

1.5.3 Rear View

ENGLISH VERSION EO1-33055

1.5 Appearance

The names of the parts or units introduced in this section are used in the following chapters.

10.4 (265)	10.4 (265)

15.2 (385)	7.1 (181)

16.8 (427)

Dimensions in inches +(mm)

LCD Message Display

Top Cover

Operation

Panel

Caution

Head Pressure

Label

Adjust Lever

Media Outlet

Power Switch

Supply Holder Unit

Parallel Interface

Connector (Centronics)

Option:

Expansion I/O

Interface Connector

Serial Interface

Connector

Wireless LAN

USB port

LAN Connector

Supply Holder Frame

E1- 3

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33055

1.5 Appearance

1.5.4 Operation Panel

1.5.5 Interior

LCD Message

ON LINE LED

Display

POWER LED

(Green)

ERROR LED

(Green)

(Red)

[PAUSE] key

[RESTART] key

[FEED] key

Please see Section 3.1 for further information about the Operation Panel.

Caution Label

Supply Path Label

Supply Loading Instructions

Print Head Block

Print Head

Ribbon Holder

Paper Guide

Platen

Head Block

Release Lever

Black Mark/

Feed Gap Sensor

E1- 4

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33055

1.6 Options

1.6 Options

Option Name	Type	Description
Cutter module	B-7208-QM-R	A stop and cut swing cutter.
Expansion I/O interface	B-SA704-IO-QM-R	Installing this board in the printer allows a connection
board		with an external device with the exclusive interface,
		such as the keyboard module.
Serial Interface board	B-SA704-RS-QM-R	Installing this PC board provides an RS232C interface
		port.
Wireless LAN board	B-SA704-WLAN-QM-R	Installing this PC board allows a communication by
		wireless LAN.
Real time clock	B-SA704-RTC-QM-R	This module holds the current time: year, month, day,
		hour, minute, second

NOTE:

Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.

E1- 5

2. PRINTER SETUP

ENGLISH VERSION EO1-33055

2. PRINTER SETUP

2. PRINTER SETUP

This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an online print test.

Setup Flow

Installation

Assembling the supply holder frame

Connecting the power cord

Loading the media

Media sensor position alignment

Loading the ribbon

Connecting to a host computer

Turning the power ON

Setting the operating environment

Installing the printer driver

Print test

Position and Print Tone Fine

adjustment

Automatic threshold setting

Manual threshold setting

Procedure

After referring to the Safety Precautions in this manual, install the printer on a safe and stable location.

Assemble the supply holder stand, and attach it to the rear of the printer.

Connect a power cord to the power inlet of the printer, then, to an AC outlet.

Load a label stock or tag stock.

Adjust the position of feed gap sensor or black mark sensor according to the media to be used.

In case of thermal transfer printing, load the ribbon.

Connect the printer to a host computer or a network.

Turn on the printer power.

Set the printer parameters in the system mode.

If necessary, install the printer driver in your host computer.

Make a print test in your operating environment and check the print result.

If necessary, fine adjust the print start position, cut/strip position, print tone, etc.

If the print start position cannot be detected properly when pre-printed label is used, set the threshold automatically.

Reference

2.1Installation

2.2Assembling the Supply Holder Frame

2.3Connecting the Power Cord

2.4Loading the Media

2.5Setting Sensor Positions

2.6Loading the Ribbon

2.7Connecting the Printer to Your Host Computer

2.8Turning the Printer ON/OFF

2.9Setting an Operating Environment

2.10Installing the Printer Drivers

2.11Print Test

2.12Position and Print Tone Fine Adjustment

2.13Threshold Setting

	If the print start position cannot be detected	2.13 Threshold Setting
	properly even an automatic threshold setting is
	performing, manually set the threshold.

E2- 1

2. PRINTER SETUP

ENGLISH VERSION EO1-33055

2.1 Installation

2.1 Installation

To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.

•Operate the printer on a stable, level, operating surface in a location free from excessive humidity, high temperature, dust, vibration or direct sunlight.

•Keep your work environment static free. Static discharge can cause damage to delicate internal components.

•Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains.

•Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.

•Do not operate the printer with the cover open. Be careful not to allow fingers or articles of clothing to get caught into any of the moving parts of the printer especially the optional cutter mechanism.

•Make sure to turn off the printer power and to remove the power cord from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media, or when cleaning the printer.

•For best results, and longer printer life, use only TOSHIBA TEC recommended media and ribbons.

•Store the media and ribbons in accordance with their specifications.

•This printer mechanism contains high voltage components; therefore you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorised personnel.

•Clean the outside of the printer with a clean dry cloth or a clean cloth slightly dampened with a mild detergent solution.

•Use caution when cleaning the thermal print head as it may become very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.

•Do not turn off the printer power or remove the power plug while the printer is printing or while the ON LINE lamp is blinking.

E2- 2

2. PRINTER SETUP

ENGLISH VERSION EO1-33055

2.2 Assembling the Accessories

2.2Assembling the Accessories

2.2.1Assembling the Supply Holder Frame

NOTE:

Make sure that the two small flanges at each end of the Supply Holder Base fit into the small rectangular holes at the bottom of the Supply Holder Frames before tightening the Wing Bolts.

The following procedure outlines the steps required to assemble the Supply Holder Frame and attach the frame to the B-852 printer in preparation for loading the media.

1.Assemble the Supply Holder Frame (L) and Supply Holder Frame (R) to the Supply Holder Base using the two M-4X6 Wing Bolts supplied, as shown below.

Supply Holder Frame (L)

Supply Holder Frame (R)

Wing Bolt		Supply		Holder Base

NOTE:

After attaching the supply holder frame to the printer, make sure that it is assembled firmly.

2.Attach the assembled Supply Holder Frame to the rear of the B-852 printer by inserting the hooks of the Frame into the two slots in the rear of the printer as shown in the figure below.

Hook

Hook

E2- 3

2. PRINTER SETUP

ENGLISH VERSION EO1-33055

2.3 Connecting the Power Cord

2.3Connecting the Power Cord

CAUTION!

1.Make sure that the printer

power switch is turned to the off positionbefore connecting the power cord to prevent possible electric shock or damage to the printer.

2.Use only the power cord supplied with the printer. Use of any other cord may cause electric shock or fire.

3.Connect the power cord to a three-prong outlet only, with the third prong being a good ground (earth) connection.

1. Make sure that the printer power switch is in the off position.

Power Switch

2. Connect the Power Cord to the printer as shown in the figure below.

Power Connector

3.Plug the other end of the Power Cord into a grounded outlet as shown in the figure below.

Power Cord	Power Cord

[Example of US Type(QQ model)]

[Example of EU Type(QP model)]

E2- 4

2. PRINTER SETUP

ENGLISH VERSION EO1-33055

2.4 Loading the Media

2.4 Loading the Media	The following procedure will outline the steps required to install the
	media onto the Supply Holder Unit and adjust its position in the Supply
	Holder Frame at the rear of the B-852 printer. The procedure will then
	show the steps to properly load the media into the printer so that it feeds
	straight and true through the printer.

2.4.1Installing the Media onto the Supply Holder Unit

The figure below shows the assembled Supply Holder Unit and the paragraphs that follow show the step-by-step procedures to disassemble the Supply Holder Unit, install the media onto the Supply Shaft, then reassembling the Supply Holder Unit so that the auto centering mechanism will automatically center the media on the Supply Shaft.

NOTES:

1.The Non-removable Supply Holder is the one that slides in the wide slot while the Removable Supply Holder is the one that slides in the narrow slot.

2.Do not turn the Supply Holder Locking Knob anti-clockwise too far, or it may come off the Supply Holder.

Narrow Slot				Wide Slot

Green Supply Holder

Locking Knob

Stopper

Removable
					Non-removable
Supply Holder					Supply Holder
						Supply Shaft

Disassembling the Supply Holder Unit

1.Position the Supply Holder Unit as shown in the above diagram so that the Non-removable Supply Holder is at the right.

2.Rotate the Green Supply Holder Locking Knob in the direction of arrow c(counterclockwise) to loosen the Removable Supply Holder.

3. Slide the Removable Supply Holder in the direction of arrow d to remove it from the Supply Shaft.

4. Rotate the green Supply Holder Locking Knob in the direction of arrow e (counterclockwise) to loosen the Non-removable Supply Holder.

5.Slide the Non-removable Supply Holder all the way to the end of the Supply Shaft until it stops.

E2- 5

2. PRINTER SETUP

ENGLISH VERSION EO1-33055

2.4 Loading the Media

2.4.1Installing the Media onto the Supply Holder Unit (Cont.)

WARNING!

If you turn the Removable Supply Holder side down after loading the media, the media may drop by weight. You might be injured by the dropped media.

CAUTION!

When installing the media roll, do not push on the Non-removable Supply Holder as this will result in the media roll not being properly centred.

NOTES:

1.This Supply Holder accepts four sizes of media core: 38 mm, 40 mm, 42 mm and 76.2 mm..

When using a media roll of 38 mm, 40 mm, or 42 mm, remove the spacers from the Supply Holders by pushing both hooks of the Spacer. Keep the removed Spacers safe.

Spacer

Supply Holder

2.Use only inside wound label stock. Outside wound label stock may not feed properly. Use outside wound label stock at your own risk.

3.Do not over-tighten the green Supply Holder Locking Knob.

The diagram below, and the steps that follow, show the procedures for installing the Media onto the Supply Shaft and reassembling the Supply Holder Unit. Be sure to follow the step-by-step procedure exactly or the auto centering mechanism may not work properly.

Removable		Print Side
Supply Holder

			Non-removable
Media Roll
			Supply Holder

Slot				Supply Shaft
						Green Supply Holder
						Locking Knob
					Tab

Installing the Media and reassembling the Supply Holder

1.Place the media roll onto the Supply Shaft with the media feeding from the bottom as shown in the diagram above. c

2.Align the tab of the Removable Supply Holder with the Slot in the Supply Shaft, then reinstall the Removable Supply Holder by sliding it onto the Supply Shaft as shown in the figure above.

3.Holding the reassembled Supply Holder Unit in your right hand, apply

pressure only to the reinstalled Removable Supply Holder to push it in the direction of arrow d, causing the auto centering mechanism to center the media on the Supply Shaft.

4.Tighten the green Supply Holder Locking Knob for the Removable Supply Holder by turning it in the direction of arrow e.

5.Tighten the green Supply Holder Locking Knob for the Nonremovable Supply Holder by turning it in the direction of arrow f.

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2. PRINTER SETUP

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2.4 Loading the Media

2.4.2Installing the Supply Holder Unit onto the Supply Holder Frame

NOTE:

Make sure that the brass bushings of the Supply Shaft are seated into the notches so that the entire Supply Holder Unit rotates smoothly.

1.Insert the assembled Supply Holder Unit into the rear notches of the Supply Holder Frame as shown in the diagram below.

Rear Notch

CAUTION!

The reassembled Supply Holder Unit and media roll may be quite heavy, so be careful not to pinch your fingers when installing the Supply Holder Unit onto the Supply Holder Frame.

2.4.3Loading Media into the Printer

WARNING!

The Top Cover can be opened during the operation for control purposes only. It should be closed during normal operation.

Supply Holder

Frame

Brass Bushing

2.Now feed the media from the bottom of the media roll into the media slot at the rear of the printer as shown.

The following paragraphs outlines how to properly install the media into the printer from the Supply Holder Unit that has been installed in the previous steps.

1. Raise the Top Cover as shown in the diagram below.

Top Cover

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2.4 Loading the Media

2.4.3Loading Media into the Printer (Cont.)

WARNING!

2.Release the Print Head Block by pressing down on the Head Block Release Lever cas shown below.

3.Raise the Print Head Block to its fully open position as shown by the arrow din the above diagram.

Print Head Block

1.The Print Head may become hot. Do not touch the Print Head.

2.Risk of injuries. Do not touch moving parts. Disconnect the mains before maintenance of ribbon and media.

CAUTION!

Be careful not touch the Print Head Element when raising the Print Head Block. Failure to do this may cause missing dots by static electricity or other print quality problems.

Print Head Element

Head Block

Release Lever

4.Release the locking levers on the two paper guides as shown in the figure below.

5.Grasp the right hand Paper Guide and move it to the right to open the Paper Guides wide enough to accept the media.

6.Feed the media between the two guides.

7.Feed the paper under the Upper Sensor Ass’y and pull the paper until it extends past the Platen. (until it extends past the cutter outlet when the optional cutter is attached.)

8.Grasp the right Paper Guide and move it to the left to close both Paper Guides and automatically center the media.

9.Press the Paper Guide Locking Levers to lock the Paper Guides in place.

Lock

Paper Guide

Paper Guide

Locking Lever

Free

Platen

Paper Guide

Upper Sensor Ass’y

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2. PRINTER SETUP

ENGLISH VERSION EO1-33055

2.4 Loading the Media

2.4.3Loading Media into the Printer (Cont.)

10.After loading the media, don’t forget to move the Supply Holder Unit to the forward notch of the Supply Roll Frame as shown below.

11.If you are using labels or thick tag paper, then it may be necessary to increase the head pressure by lowering the Head Pressure Adjust

Lever in the figure below.

Head Pressure Adjust Lever

UP

DOWN

NOTE: Head Pressure Adjust Lever Position

	Lever position	Head pressure	Available media
	UP	Low	•Thin tag paper
			•Narrow media
			•Label
	DOWN	High	•Thick tag paper
			•Wide media
			•Full width media

•When using full width media, be sure to turn the Head Pressure Adjust Lever to DOWN, regardless of the thickness.

•For all kinds of media except the full width media, turn the Head Pressure Adjust Lever to UP, if the print quality is to be ensured.

•If the print tone is light when using thin tag paper, turn the Head Pressure Adjust Lever to DOWN.

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2. PRINTER SETUP

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2.5 Setting Sensor Positions

2.5Setting Sensor Positions

2.5.1Setting the Feed Gap Sensor

After loading the media, as outlined in the previous paragraphs, it will usually be necessary to set the Media Sensors used to detect the print start position for label or tag printing.

1.With the Print Head Block raised as described in section 2.4.3, pass the labels under the Upper Sensor Ass’y as shown in the figure below.

2.Rotate the Green Sensor Adjust Gear to move the Sensor Ass’y to the left or right to center the arrow ( ↑ ) over the label.

3.With the sensor set to the center of the labels, it will be guaranteed to detect the gap between labels even if the labels are round.

Upper Sensor Ass’y

Green Sensor

Adjust Gear

2.5.2Setting the Black Mark Sensor

1.If the Black Mark is printed on the top of the tag media then simply rotate the Green Sensor Adjust Gear to move the Sensor Ass’y so that

the Black Mark Indicator () is directly in line with the Black Mark on the top of the paper.

2.If the Black Mark is printed on the bottom of the tag media then fold the media back to be able to see the Black Mark and its relationship to the Sensor Ass’y as shown in the figure below.

Upper Sensor Ass’y

Green Sensor

Adjust Gear

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2. PRINTER SETUP

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2.6 Loading the Ribbon

2.6 Loading the Ribbon

WARNING!

•The Print Head may become hot. Do not touch the Print Head.

•The Top Cover can be opened during the operation for control purposes only. It should be closed during normal operation.

•Risk of injuries. Do not touch moving parts. Disconnect the mains before maintenance of ribbon and media.

NOTE:

Be sure to remove any slack in the ribbon. Printing with a wrinkled ribbon will lower the print quality.

1.Raise the Top Cover and release and raise the Print Head Block as described in section 2.4.3, steps 1 and 2.

2.Hold the Ribbon Supply Roll in your left hand and the Ribbon Take up Roll in your right hand.

3.Install the Ribbon Supply Roll into the Print Head Block as shown in the figure below and described in the following paragraphs.

4.Step 1, engage the end of the Ribbon Supply Roll Core to the Ribbon Core Guide c and push to compress the Ribbon Spring.

5.Step 2, engage the opposite end of the Ribbon Supply Roll Core to the Green Ribbon Winding Core d releasing pressure to relax the Ribbon Spring.

6.Rotate the Green Ribbon Winding Core to lock the Ribbon Supply Roll into position. e

Green Ribbon		Ribbon Spring
Winding Core

Ribbon Core Guide

Ribbon Supply Roll

Ribbon Take-up Roll

7.Repeat steps 4 through 6 with the Ribbon Take up Roll, locking it in place also.

8.Take up any slack in the ribbon by rotating the green Ribbon Winding Core on the take up in the direction of arrow c.

9.Close the Print Head Block and lock it in place by pressing at locations dand ein the figure below.

Green Ribbon

Winding Core

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2. PRINTER SETUP

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2.7 Connecting the Cables to Your Printer

2.7Connecting the Cables to Your Printer

CAUTION!

Do not directly connect the LAN cable wired outside of a building to the LAN port provided on this product, as the LAN port on this product is intended for indoor connection.

To connect such LAN cable to the product, be sure to use any communication equipment, like a router, a hub, or a modem which is located within the same building as the product.

NOTE:

When using the Parallel interface, fix the Parallel Interface Cable to the printer back with the supplied Cable Clamp and the SMW-3x8 screw.

Parallel Interface Cable

Screw

The following paragraphs outline how to connect your host computer to the printer, and will also show how to make cable connections to other devices. Depending on the system configuration you use to print labels, there are 5 possibilities for connecting the printer to your host computer. These are:

•A parallel cable connection between the printer’s standard parallel connector and your host computer’s parallel port (LPT).

•An Ethernet connection using the standard LAN board.

•A USB cable connection between the printer’s standard USB connector and your host computer’s USB port. (Conforming to USB 2.0 Full Speed)

•A serial cable connection between the printer’s optional RS-232C serial connector and one of your host computer’s COM ports. <Option>

•Wireless LAN using an optional Wireless LAN board. <Option>

For details of each interface, refer to APPENDIX 2.

After connecting the necessary interface cables, set an operating environment of the printer. Refer to Section 2.9.1 Parameter Setting.

The diagram below shows all the possible cable connections to the current version of the printer.

Parallel Connector

USB Connector

LAN Connector

Expansion I/O and Serial I/F (Option)

Expansion I/O Connector

Serial I/F Connector

Wireless LAN (Option)

Cable				Wireless LAN
Clamp

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2. PRINTER SETUP

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2.8 Turning the Printer ON/OFF

2.8Turning the Printer ON/OFF

2.8.1 Turning ON the Printer

CAUTION!

Use the power switch to turn the printer On/Off. Plugging or unplugging the power cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.

1.To turn ON the printer power, press the power switch as shown in the diagram below. Note that ( ) is the power ON side of the switch.

Power Switch

NOTE:

If an error message appears in the display instead of the ON LINE message or the ERROR LED lamp is illuminated, go to Chapter 5.1, Error Messages.

2.Check that the ON LINE Display and that the ON illuminated.

message appears in the LCD Message LINE and POWER LED lights are

2.8.2 Turning OFF the Printer 1. Before turning off the printer power switch verify that the ON LINE message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing.

CAUTION!

•Do not turn off the printer power while the media is being printed as this may cause a paper jam or damage to the printer.

•Do not turn off the printer power while the ON LINE light is blinking as this may cause damage to your computer.

2.To turn OFF the printer power press the power switch as shown in the diagram below. Note that ({) is the power OFF side of the switch.

Power Switch

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2. PRINTER SETUP

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2.9 Setting an Operating Environment

2.9 Setting an Operating Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings.

Environment

LCD Message Display

FEED key			PAUSE key
			RESTART key

Follow the procedures described below to change the printer parameter settings in the System Mode to correspond to your environment.

NOTE:

Incorrect settings can cause the printer to function erroneously. If you have any problems with the parameter settings, please contact your nearest TOSHIBA TEC service representative.

For the settings this manual does not cover, please contact your nearest TOSHIBA TEC service representative, or refer to the B-852 Series Key Operation Specification.

How to enter the System Mode

1.Turn on the printer and confirm that “ONLINE” appears on the LCD Message Display.

2.Press the [PAUSE] key to pause the printer.

3.Hold down the [RESTART] key for three seconds until “<1>RESET” is displayed.

ON LINE

[PAUSE]

PAUSE

Hold down [RESTART] for 3 sec.

<1>RESET

[FEED] [RESTART]

<2>PARAMETER SET

[FEED] [RESTART]

<3>ADJUST SET

[FEED] [RESTART]

<4>DUMP MODE

[FEED] [RESTART]

<5>EXPAND MODE

[FEED] [RESTART]

<6>AUTO CALIB

[FEED] [RESTART]

<7>LAN

[FEED] [RESTART]

<8>RTC SET

[FEED] [RESTART]

The System Mode consists of the following menus.

<1>RESET	This menu is used to clear print data sent from a
	PC and return the printer to an idle state.
	Refer to Section 3.3 Reset.
<2>PARAMETER SET	This menu is used to set the printer parameters.
	Refer to Section 2.9.1 Parameter Setting.
<3>ADJUST SET	This menu is used to make a fine adjustment of a
	print start position, cut position, etc.
	Refer to Section 2.12 Position and Print Tone
	Fine Adjustment.
<4>DUMP MODE	This menu is used to print the data in the receive
	buffer for debug.
	Refer to Section 2.9.2 Dump Mode Setting.
<5>EXPAND MODE	This menu is used to start the program for
	BASIC mode.
	Refer to Section 2.9.3 BASIC Expansion
	Mode.
<6>AUTO CALIB	This menu is used to enable or disable the
	automatic calibration function.
	Refer to Section 2.9.4 Automatic Caliburation.
<7>LAN	This menu is used to enable or disable the LAN
	communication and SNMP.
	Refer to Section 2.9.5 LAN Setting.
<8>RTC SET	This menu is used to set the date and time of the
	real time clock, enable or disable the low battery
	check, and choose a real time renewal timing.
	Refer to Section 2.9.6 Real Time Clock
	Setting.

NOTES:

1.System Mode menus can be selected with the [RESTART] or [FEED] key.

2.To enter each of the above System Mode menus, press the [PAUSE] key when the menu is displayed.

3.If the [PAUSE] key is pressed with “<1>RESET” being displayed, the printer will turn to an idle state and the message will change to “ONLINE”

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2. PRINTER SETUP

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2.9 Setting an Operating Environment

2.9.1 Parameter Setting	While “<2>PARAMETER SET” is displayed on the LCD Message
	Display, press the [PAUSE] key to enter the Parameter Setting Mode.
	The Parameter Setting Mode contains the following sub menus. Each
	time the [PAUSE] key is pressed, the sub menus are displayed
	sequentially.

(1) Character code selection

(2) Character zero selection

(3) Baud rate selection

(4) Data length selection

(5) Stop bit length selection

(6) Parity selection

(7) Flow control code selection

(8) LCD language selection

(9) Auto forward wait selection

(10) Control code selection

(11) FEED key function selection

(12) KANJI code selection

(13) EURO code selection

(14) Auto print head check selection

(15) Centronics ACK/BUSY timing selection

(16) Web printer function selection

(17) Input prime selection

(18) Expansion I/O interface selection

(19) Plug & Play selection

(20) Label end/ribbon end selection

(21) Maxi code specification selection

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2. PRINTER SETUP

ENGLISH VERSION EO1-33055

2.9 Setting an Operating Environment

2.9.1Parameter Setting (Cont.)

NOTE:

Be careful if the printer is turned off without pressing the [PAUSE] key, the selected value does not become effective.

(1) Character Code Selection

This parameter is to choose a character code used for printing. Printed characters differ depending on a chosen character code and font. For details of characters, refer to the B-852 Series External Equipment Interface Specification (Printer Command Manual).

When “<2>PARAMETER SET” appears, press the [PAUSE] key.

FONT CODE PC-850

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

FONT CODE UTF-8

FONT CODE PC-866

FONT CODE Arabic

FONT CODE LATIN9

FONT CODE PC1257

FONT CODE PC1254

FONT CODE PC1253

FONT CODE PC1252

FONT CODE PC1251

FONT CODE PC1250

FONT CODE PC-855

FONT CODE PC-851

FONT CODE PC-8

FONT CODE PC-857

FONT CODE PC-852

FONT CODE PC-850

After selecting a character code, press the [PAUSE] key.

NOTE:

The following fonts do not support a zero with slash.

Bit Map Font:

OCR-A, OCR-B, GOTHIC 725 Black, Kanji, Chinese

Outline Font:

Price Font 1, Price Font 2, Price Font 3, DUTCH 801 Bold, BRUSH 738 Regular, GOTHIC 725 Black, True Type Font

(2) Character Zero Selection

This parameter is to choose the way to indicate zero between “0” and “Ø”. When “<2>PARAMETER SET” appears, press the [PAUSE] key twice.

ZERO FONT 0

Use the [FEED] or [RESTART] key to select a desired option.

						ZERO FONT	0	(Without slash)
	[RESTART]
		[FEED]				ZERO FONT	Ø	(With slash)

After selecting a character zero, press the [PAUSE] key.

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2. PRINTER SETUP

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2.9 Setting an Operating Environment

2.9.1Parameter Setting (Cont.)

(3) Baud Rate Selection

This parameter is to choose a baud rate of the RS-232C interface. When the printer communicates with a host computer by serial interface, be sure to match the setting with the host.

When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

<Reference>

Properties screen of Serial (COM) port under Windows98

SPEED 9600bps

Use the [FEED] or [RESTART] key to select a desired option.

						SPEED 115200 bps
	[RESTART]					SPEED 38400 bps
						SPEED 19200 bps
						SPEED	9600 bps
		[FEED]				SPEED	4800 bps
						SPEED	2400 bps

After selecting a baud rate, press the [PAUSE] key.

(4) Data Length Selection

This parameter is to choose a communication data length of the RS-232C interface.

7 bits is used when transmitting alphanumeric data only. 8 bits is used to when transmitting special characters. Be sure to match a setting with a host computer.

When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

DATA LENG. 8bits

Use the [FEED] or [RESTART] key to select a desired option.

					DATA LENG. 8bits
[RESTART]
					DATA LENG. 7bits
	[FEED]

After selecting a data length, press the [PAUSE] key.

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