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TOSHIBA Barcode Printer

B-SA4TMSERIES

Owner’s Manual Mode d’emploi Bedienungsanleitung

Manual de instrucciones Gebruikershandleiding Manuale Utente

Manual do Utilizador

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp.

Microsoft is a registered trademark of Microsoft Corporation.

Windows is a trademark of Microsoft Corporation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-CausingEquipment Regulations.”

“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

N258 IP20

< For EU Only >

TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080Brussels

Copyright © 2005

by TOSHIBA TEC CORPORATION All Rights Reserved

570 Ohito, Izunokuni-shi,Shizuoka-ken,JAPAN

TOSHIBA Barcode Printer

B-SA4TMSERIES

Owner's Manual

Waste Recycling information for users:

Following information is only for EU-memberstates:

The use of the crossed-outwheeled bin symbol indicates that this product may not be treated as general household waste.

By ensuring this product is disposed of correctly you will help prevent

potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-backand recycling of this product, please contact your supplier where you purchased the product.

The following wireless communication device can be installed in this printer.

B-SA704-RFID-U2-EU-R

Please be sure to read the following precaution for handling of wireless communication devices before using this product.

Precautions for Handling of Wireless Communication Device

TRW-EUM-01(B-SA704-RFID-U2-EU-R)

For Safety

Do not use the product in locations where the use is forbidden, for example in a hospital. When you do not know the forbidden areas, please refer to and follow the medical institution. Otherwise medical equipment may be affected, causing a serious accident.

This product may affect the operation of some implanted cardiac pacemakers and other medically implanted equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might cause the device to malfunction.

If you have any reason to suspect that interference is taking place, immediately turn off the product and contact your TOSHIBA TEC sales agent.

Do not disassemble, modify, or repair the product.

Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please ask your TOSHIBA TEC sales agent for repair.

For Europe

This product is a wireless communication device, and the use of this product is restricted to the following countries or areas. If the product is used in the countries or areas other than the following, you may be punished according to the laws of those countries or areas.

Hereby, Toshiba TEC Corporation, declares that this TRW-EUM-01(B-SA704-RFID-U2-EU-R)is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA countries, and can be used in the following countries.

Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland

Safety Summary

ENGLISH VERSION EO1-33047

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual

should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions).

Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items).

Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed.

Specific instructions are drawn inside or near the z symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

 

 

 

WARNING

This indicates that there is the risk of death orserious injury if the

 

 

 

 

 

 

 

 

machines are improperly handled contrary to this indication.

 

 

 

 

 

 

 

 

 

 

 

 

Any other than the

Do not use voltages other than

Prohibited

Do not plug in or unplug the power

 

 

specified AC voltage the voltage (AC) specified on the

cord plug with wet hands as this

 

 

is prohibited.

rating plate, as this may cause

 

may cause electric shock.

 

 

 

 

 

 

 

 

 

fire or electric shock.

 

 

 

 

 

 

 

 

 

 

 

 

Prohibited

If the machines share the same

 

Prohibited

Do not place metal objects or

 

outlet with any other electrical

 

water-filledcontainers such as

 

appliances that consume large

 

 

flower vases, flower pots or mugs,

 

 

 

 

amounts of power, the voltage

 

 

etc. on top of the machines. If

 

will fluctuate widely each time

 

 

metal objects or spilled liquid enter

 

these appliances operate. Be sure

 

 

the machines, this may cause fire

 

to provide an exclusive outlet for

 

 

or electric shock.

 

the machine as this may cause

 

 

 

 

fire or electric shock.

 

 

 

Prohibited

Do not insert or drop metal,

 

Prohibited

Do not scratch, damage or modify

flammable or other foreign

 

the power cords. Also, do not

 

objects into the machines through

 

 

place heavy objects on, pull on, or

 

the ventilation slits, as this may

 

 

excessively bend the cords, as this

 

cause fireor electric shock.

 

 

may cause fireor electrical shock.

 

Disconnect

If the machines are dropped or

 

Disconnect

Continued use of the machines in

 

 

 

 

 

their cabinets damaged, first turn

 

an abnormal condition such as

 

the plug.

 

the plug.

 

 

off the power switches and

 

 

when the machines are producing

 

 

disconnect the power cord plugs

 

 

smoke or strange smells may cause

 

 

from the outlet, and then contact

 

 

fire or electric shock. In these

 

 

your authorised TOSHIBA TEC

 

 

cases, immediately turn off the

 

 

representative for assistance.

 

 

power switches and disconnect the

 

 

Continued use of the machine in

 

 

power cord plugs from the outlet.

 

 

that condition may cause fire or

 

 

Then, contact your authorised

 

 

electric shock.

 

 

TOSHIBA TEC representative for

 

 

 

 

 

assistance.

( i )

Safety Summary

ENGLISH VERSION EO1-33047

 

 

Disconnect

If foreign objects (metal

Disconnect

When unplugging the power cords,

 

 

 

 

fragments, water, liquids) enter

be sure to hold and pull on the plug

 

 

the plug.

the machines, first turn off the

the plug.

portion. Pulling on the cord portion

 

 

 

power switches and disconnect

 

may cut or expose the internal wires

 

 

 

the power cord plugs from the

 

and cause fireor electric shock.

 

 

 

outlet, and then contact your

 

 

 

 

 

authorised TOSHIBA TEC

 

 

 

 

 

representative for assistance.

 

 

 

 

 

Continued use of the machine in

 

 

 

 

 

that condition may cause fire or

 

 

 

 

 

electric shock.

 

 

 

 

Connect a

Ensure that the equipment is

No

Do not remove covers, repair or

 

 

properly grounded. Extension

modify the machine by yourself.

 

 

grounding wire.

disassembling.

 

 

 

cables should also be grounded.

 

You may be injured by high

 

 

 

Fire or electric shockcould

 

voltage, very hot parts or sharp

 

 

 

occur on improperly grounded

 

edges inside the machine.

 

 

 

equipment.

 

 

 

 

 

 

 

 

CAUTION This indicates that there is the risk of personalInjury ordamage to objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

Try to avoid locations that have the following adverse conditions:

*

High humidity

*

Temperatures out of the specification

*

Direct sunlight

*

Shared power source

*

Excessive vibration

*

Dust/Gas

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

Ensure the printer is operated on a level surface.

Any data stored in the memory of the printer could be lost during a printer fault.

Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

Unplug the machine whenever you are working inside it or cleaning it.

Keep your work environment static free.

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

Do not lean against the machine. It may fall on you and could cause injury.

Care must be taken not to injure yourself with the printer paper cutter.

Unplug the machine when it is not used for a long period of time.

Place the machine on a stable and level surface.

Request Regarding Maintenance

Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or amalfunction. Cleaning is particularly effective before humid rainy seasons.

Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

(ii)

ENGLISH VERSION EO1-33047

 

 

 

TABLE OF CONTENTS

 

 

 

 

 

Page

1.

PRODUCT OVERVIEW.........................................................................................................

E1- 1

 

1.1

Introduction...................................................................................................................

E1- 1

 

1.2

Features .......................................................................................................................

E1- 1

 

1.3

Accessories .................................................................................................................

E1- 2

 

1.4

Appearance ..................................................................................................................

E1- 3

 

 

1.4.1

Dimensions................................................................................................................

E1- 3

 

 

1.4.2

Front View .................................................................................................................

E1- 3

 

 

1.4.3 Rear View..................................................................................................................

E1- 3

 

 

1.4.4

Operation Panel.........................................................................................................

E1- 4

 

 

1.4.5

Interior .......................................................................................................................

E1- 4

 

1.5

Options ................................................................................................................................

E1- 5

2.

PRINTER SETUP ..................................................................................................................

E2- 1

 

2.1

Installation ....................................................................................................................

E2- 2

 

 

2.1.1

Attaching the Printer Rear Support............................................................................

E2- 2

 

2.2

Connecting the Power Cord .........................................................................................

E2- 2

 

2.3

Loading the Media ........................................................................................................

E2- 3

 

2.4

Loading the Ribbon .....................................................................................................

E2-11

 

2.5

Connecting the Printer to Your Host Computer ...........................................................

E2-14

 

2.6

Turning the Printer ON ................................................................................................

E2-15

 

2.7

Setting an Operating Environment ..............................................................................

E2-16

 

 

2.7.1

Parameter Setting.....................................................................................................

E2-17

 

 

2.7.2 Dump Mode Setting..................................................................................................

E2-32

 

 

2.7.3 BASIC Expansion Mode ...........................................................................................

E2-34

 

 

2.7.4

Automatic Calibration ...............................................................................................

E2-35

 

 

2.7.5

LAN Setting ..............................................................................................................

E2-36

 

 

2.7.6

Real Time Clock Setting ...........................................................................................

E2-37

 

 

2.7.7

IP Address Setting (TCP/IP).....................................................................................

E2-39

 

2.8

Installing the Printer Drivers ........................................................................................

E2-45

 

 

2.8.1

Introduction...............................................................................................................

E2-45

 

 

2.8.2

General Description..................................................................................................

E2-45

 

 

2.8.3

Installing the Printer Driver .......................................................................................

E2-45

 

 

2.8.4

Uninstalling the Printer Driver...................................................................................

E2-58

 

 

2.8.5

Adding/Deleting a LAN Port......................................................................................

E2-59

 

 

2.8.6

Cautions ...................................................................................................................

E2-61

 

 

2.8.7

Using the Printer Driver ............................................................................................

E2-62

 

2.9

Print Test .....................................................................................................................

E2-63

 

2.10

Position and Print Tone Fine Adjustment ...................................................................

E2-65

 

2.11

Threshold Setting ........................................................................................................

E2-73

3.

ON LINE OPERATION..........................................................................................................

E3- 1

 

3.1

Operation Panel............................................................................................................

E3- 1

 

3.2

Operation......................................................................................................................

E3- 2

 

3.3

Reset

............................................................................................................................

E3- 2

ENGLISH VERSION EO1-33047

4. MAINTENANCE ....................................................................................................................

E4- 1

4.1 Cleaning .......................................................................................................................

E4- 1

4.1.1

Print Head/Platen/Sensors ........................................................................................

E4- 1

4.1.2 Covers and Panels ....................................................................................................

E4- 2

4.1.3

Optional Cutter Module..............................................................................................

E4- 3

4.1.4

Optional Strip Module ................................................................................................

E4- 4

5.

TROUBLESHOOTING ..........................................................................................................

E5- 1

 

5.1

Error Messages ............................................................................................................

E5- 1

 

5.2

Possible Problems........................................................................................................

E5- 3

 

5.3

Removing Jammed Media............................................................................................

E5- 4

6.

PRINTER SPECIFICATIONS................................................................................................

E6- 1

7.

SUPPLY SPECIFICATIONS .................................................................................................

E7- 1

 

7.1

Media

............................................................................................................................

E7- 1

 

 

7.1.1 Media Type.........................................................................................................

E7- 1

 

 

7.1.2

Detection Area of the Transmissive Sensor .......................................................

E7- 2

 

 

7.1.3

Detection Area of the Reflective Sensor.............................................................

E7- 3

 

 

7.1.4

Effective Print Area.............................................................................................

E7- 3

 

 

7.1.5 RFID Tag ............................................................................................................

E7- 4

 

7.2

Ribbon ..........................................................................................................................

E7- 8

 

7.3

Recommended Media and Ribbon Types ....................................................................

E7- 9

 

7.4

Care/Handling of Media and Ribbon ...........................................................................

E7-10

APPENDIX 1 MESSAGES AND LEDS......................................................................................

EA1-1

APPENDIX 2 INTERFACE.........................................................................................................

EA2-1

APPENDIX 3 POWER CORD ....................................................................................................

EA3-1

APPENDIX 4 PRINT SAMPLES ................................................................................................

EA4-1

APPENDIX 5 GLOSSARIES ......................................................................................................

EA5-1

INDEX

 

 

 

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CAUTION!

1.This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2.The contents of this manual may be changed without notification.

3.Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33047

1.1 Introduction

1. PRODUCT OVERVIEW

1.1 Introduction

Thank you for choosing the TOSHIBA B-SA4TMseries thermal printer. This Owner’s Manual contains from generalset-upthrough how to confirm the printer operation using an online test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

1.2 Features

This printer has the following features:

 

Space-savingdesign

 

An area required to place a printer is about A4 size, in spite of both

 

media and ribbon being loaded inside it. Also, the Top Cover is opened

 

upward, which saves the installation space.

 

The optional cutter module and strip module are as slim and small as

 

the Front Cover.

 

 

Various kinds of interface

 

Various kinds of interface are provided:

 

<Standard>

<Option>

 

Parallel

Serial

 

USB

Wireless LAN

 

Built-inLAN

Expansion I/O

 

Superior hardware

 

 

Clear print is realized by an 8 dots/mm (203 dpi) (B-SA4TM-GS12)or

 

11.8 dots/mm (300 dpi) (B-SA4TM-TS12)print head, at a printing

 

speed of 50.8 mm/sec. (2 inches/sec.), 101.6 mm/sec. (4 inches/sec.), or

 

152.4 mm/sec. (6 inches/sec.)

 

Heavy-dutyenclosure

 

As the enclosure is made of metal, the printer can be used in an

 

industrial environment such as a factory.

 

Easy maintenance

 

 

Design of the printer is simple. Especially, attachment and removal of

 

the print head and platen are very simple, which makes maintenance

 

easy.

 

 

A variety of options

 

 

The following optional devices are available:

 

Cutter module

 

 

Strip module

 

 

Serial interface board

 

Wireless LAN board

 

RFID module

 

 

300-dpiprint head

 

 

Expansion I/O board

 

Real Time Clock

 

E1- 1