Topcom 3900 User Manual

BUTLER 3900/TWIN/TRIPLE/

QUATTRO

USER GUIDE

ȅįȘȖȚİı ȋȡȘıȘı

1.0

Important

To use ‘Caller ID’ (display caller), this service has to be activated on your phone line.

Normally you need a separate subscription from your telephone company to activate this

function. If you don’t have the Caller ID function on your phone line, the incoming telephone

numbers will NOT be shown on the display of your telephone.

ȈȘµĮȞĲȚțȩ

īȚĮ ȞĮ ȤȡȘıȚµȠʌȠȚȒıİĲİ ĲȘȞ ȣʌȘȡİıȓĮ ĮȞĮȖȞȫȡȚıȘȢ țȜȒıİȦȞ, ʌȡȑʌİȚ Ș ȣʌȘȡİıȓĮ ĮȣĲȒ ȞĮ ȑȤİȚ İȞİȡȖȠʌȠȚȘșİȓ ıĲȘȞ ĲȘȜİĳȦȞȚțȒ ȖȡĮµµȒıĮȢ.

īȚĮ ȞĮ İȞİȡȖȠʌȠȚȒıİĲİ ĮȣĲȒ ĲȘ ȜİȚĲȠȣȡȖȓĮ ʌȡȑʌİȚ țĮȞȠȞȚțȐ ȞĮ İȖȖȡĮĳİȓĲİ ȟİȤȦȡȚıĲȐ ıĲȘȞ

İĲĮȚȡȓĮ ʌĮȡȠȤȒȢ ĲȘȜİĳȦȞȚțȫȞ ȣʌȘȡİıȚȫȞ ıĮȢ. ǼȐȞ įİȞ

ȑȤİĲİ İȞİȡȖȠʌȠȚȒıİȚ ıĲȘ ȖȡĮµµȒıĮȢĲȘȞ

ȣʌȘȡİıȓĮ ĮȞĮȖȞȫȡȚıȘȢ țȜȒıİȦȞ,

ǻǼ șĮ İµĳĮȞȓȗȠȞĲĮȚ ȠȚ ĮȡȚșµȠȓ ĲȦȞ İȚıİȡȤȩµİȞȦȞ țȜȒıİȦȞ ıĲȘȞ ȠșȩȞȘ

ĲȠȣ ĲȘȜİĳȫȞȠȣ ıĮȢ.

This product is in compliance with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.

The Declaration of conformity can be found on :

http://www.topcom.net/support/cedeclarations.php

To be connected to the public analogue telephone network.

ȆȡȑʌİȚ ȞĮ ıȣȞįİșİȓ ıİ ȑȞĮ įȘµȩıȚȠ ĮȞĮȜȠȖȚțȩ ĲȘȜİĳȦȞȚțȩ įȓțĲȣȠ.

The features described in this manual are published with reservation to modifications.

ȅȚ ȜİȚĲȠȣȡȖȓİȢ ʌȠȣ ʌİȡȚȖȡȐĳȠȞĲĮȚ ıĲȠ ʌĮȡȩȞ İȖȤİȚȡȓįȚȠ,

įȘµȠıȚİȪȠȞĲĮȚ µİ İʌȚĳȪȜĮȟȘ ĲȣȤȩȞ ĲȡȠʌȠʌȠȚȒıİȦȞ.

Butler 3900/Twin/Triple/Quattro

1 Safety advice 5 2 Cleaning 6 3 Disposal of the device (environment) 6 4Initial use 7

4.1 Handset/Base Butler 3900 7

4.2 Display-icons 8

4.3 indicator LED 9

5 Accessories 9 6 Setting up 10

6.1 Connections 10

6.2 rechargeable batteries 11

7 Using the Telephone 11

7.1 Choosing menu language 11

7.2 receiving a call 12

7.3 Making an external call 12

7.4 Making an internal call 12

7.5 internal call transfer 12

7.6 External/internal call toggle 13

7.7 Conference call 13

7.8 Prefix dialling 13

7.9 Display of call duration 13

7.10 Microphone mute 13

7.11 Pause Key 13

7.12 WARNING tone beep 14

7.13 Caller Identification 14

7.14 Redial memory 15

7.15 Calling from the phonebook 15

7.16 Using the alphanumerical keypad 15

7.17 Using the menu 16

8 Personalisation 16

8.1 Speaker volume during call 16

8.2 Adjusting the ring volume 16

8.3 Choosing the ring melody 17

8.4 Activation / Deactivation of key tone beep 18

8.5 Activation / Deactivation of call timer 18

8.6 Automatic answer 18

8.7 Handset name 18

8.8 Changing the PIN code 19

8.9 Setting the dialling mode 19

8.10 Flash time duration 19

8.11 Setting call barring 20

8.12 Setting emergency number 20

8.13 Reset 20

8.14 Keypad lock 21

ENGLISH

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Butler 3900/Twin/Triple/Quattro

9 Advanced functions 22

9.1 Phonebook 22

9.2 Setup prefix memory 23

9.3 Searching a handset from the base 23

10 Managing multiple handsets 23

10.1 Setting up an additional handset 23

10.2 Removing a handset 24

10.3 Setting up a handset on another base 24

11 Trouble shooting 25 12 Topcom warranty 25

12.1 Warranty period 25

12.2 Warranty handling 25

12.3 Warranty exclusions 26

13 Technical characteristics 26

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Butler 3900/Twin/Triple/Quattro

1. SAFETY ADVICE

The following safety advice must be always followed before using electrical equipments. Please read carefully through the following information concerning safety and proper use. Make yourself familiar with all the functions of the equipment. Be careful to keep these advice notes and if necessary pass them on to a third party.

Electrical safety and protection:

• Do not operate the equipment if the mains plug, cable or the equipment itself is damaged.

• If the equipment is dropped, then it must be checked by an electrician before further use.

• Dangerous voltages are present inside the equipment. Never open the housing or insert objects through the ventilation holes.

• Do not allow liquids to get into the equipment. In case of emergency, pull out the plug from the socket.

• Similarly, if a fault develops during use or before you start to clean the equipment, pull the plug out of the socket.

• Do not touch the charger and plug contacts with sharp or metal objects.

• Do not carry out any modifications or repairs to the equipment yourself. Have repairs done to the equipment or the mains cable only by a specialist service centre. Unsatisfactory repairs can lead to considerable danger for the user.

• Children frequently underestimate the dangers associated with electrical equipments. Therefore you must never leave children unsupervised in the vicinity of electrical equipments.

• The equipment is not to be used in a damp room (e.g. bathroom) or room where there is a lot of dust.

• Equipment connected to the mains during a thunderstorm can be damaged by lightning. Therefore you should pull the plug out of the mains socket during a storm and disconnect the aerial.

• To completely disconnect the equipment from the electricity supply, the plug must be removed from the socket. When doing this always pull on the plug itself and never on the cable.

• Protect the mains cable from hot surfaces or other sources of damage and do not allow it to become constrained.

• Check the mains cable regularly for any damage.

• Unwind the mains cable completely before use.

• Make sure that the mains cable does not represent a trip hazard.

• The operation of some medical devices may be affected.

• The handset may cause an unpleasant buzzing sound in hearing aids.

ENGLISH

Fire safety:

• The heat accumulated inside the equipment can lead to the defect and/or to the fire of the equipment. Do not expose this equipment therefore to extreme temperature like:

- direct sun exposure and heater warmth

- ventilation holes may not be covered

Butler 3900/Twin/Triple/Quattro 5

Butler 3900/Twin/Triple/Quattro

Danger of explosion:

• Never throw batteries in fire.

Poisoning danger:

• Keep batteries away from little children.

Note:

• Only use the charger plug supplied. Do not use other chargers, as this may damage the batteries cells.

• The wall outlet for the power supply must be close and accessible

• As this telephone cannot be used in case of a power cut, you should use a mainsindependent telephone for emergency calls, e.g. a mobile phone.

• Only use rechargeable batteries of the same type. Place the batteries with correct polarity inside the battery compartment (polarity is marked inside the handset). Never use normal unrechargeable batteries!

2. CLEANING

Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning agents or abrasive solvents.

3. DISPOSAL OF THE DEVICE (ENVIRONMENT)

At the end of the product lifecycle, you should not throw this product into the normal household garbage but bring the product to a collection point for the recycling of electrical and electronic equipments. The symbol on the product, user guide and/or box indicate this.

Some of the product materials can be re-used if you bring them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment. Please contact your local authorities in case you need more information on the collection points in your area.

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4. INITIAL USE

4.1 HANDSET/BASE BUTLER 3900

Butler 3900/Twin/Triple/Quattro

15.

14.

13.

12.

INT

GHI

Butler 3900

ABC

JKL

ENGLISH

DEF

16.

MNO

11.

PQRS

10.

HANDSET

1. Earpiece

2. Display

3. Delete C Key Cancel C Key

4. Redial/Pause Up Key

5. Menu Key Down Key

6. Phonebook

7. Line-key

8. Numeric keys

WXYZ

TUV

17.

18.

Butler 3900

9. Lock Key

10. Microphone

11. Call log Key

12. Mute Key

13. Recall key

14. Internal call/OK

INT

15. Handset indicator LED

BASE

16. Paging button

17. Handset in base LED

18. OFF-Hook/ New calls LED

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Butler 3900/Twin/Triple/Quattro

4.2 DISPLAY- ICONS

Icon line

CHARGER

Handset in charger LED

EXT

INT

Character display line. (12 characters maximum)

Each operation has an associated icon

Icon: Meaning:

1. Rechargeable battery level indicator

1 segment: weak, 2 segments: medium, 3 segments full.

2. Ringer turned off

3. Keys are locked.

4. You are off-hook

5. EXT During external communication

6. INT During internal communication

7. New numbers in call list

8. Mute function activated, microphone turned off

9. The antenna indicates the quality of reception.

The antenna flashes when the handset is out of range.

10. or Indicates that more related items can be seen and/or selected using

up and down keys

4.2.1 S

tand-by-display In stand-by mode, the display shows the handset name and the handset number: 1 B3900

8 Butler 3900/Twin/Triple/Quattro

4.3 INDICATOR LED

4.3.1 Base in-use/CID LED

• On at off hook status

• Steadily blink when there are missed calls

• Blink at the cadence of the ringsignal during incoming call

• On when the handset is put on the base

4.3.2 Base charge LED indicator LED

• On when the handset is put on the base

4.3.3 Handset indicator LED

• Quickly blink during paging

• Quickly blinking to indicate there are missed call(s)

• Blink at the cadence of the ring signal during incoming call

Butler 3900/Twin/Triple/Quattro

ENGLISH

5. ACCESSORIES

Cordless telephone, 1 handset, 1 power supply, telephone line cord, 2 batteries

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Butler 3900/Twin/Triple/Quattro

6. SETTING UP

6.1 CONNECTIONS

1. Power cable

2. Telephone wall outlet

3. Telephone cord

4. Back view of Base Butler 3900

CHARGER

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6.2 RECHARGEABLE BATTERIES

Before you use your Butler 3900 for the first time, you must first make sure that the batteries are charged for 14 hours. The telephone will not work optimally if not properly charged.

To change or insert a rechargeable battery:

1. Slide the cover towards the bottom and then lift it up.

2. Insert the batteries respecting the (+ and -) polarity.

3. Replace the battery cover.



Butler 3900/Twin/Triple/Quattro

ENGLISH

1. Back view of handset

2. Rechargeable Batteries

3. Cover

The maximum standby time of the batteries is approx. 100 hours and the maximum talk time is 10 hours! In the course of time the batteries will start to drain faster. The batteries must be replaced. You can buy new batteries from any DIY outlet (2 rechargeable batteries, type AAA NiMH)!

7. USING THE TELEPHONE

7.1 CHOOSING MENU LANGUAGE





1. Enter the menu by pressing

4. Select LANGUAGE using the up and down keys

5. Press

INT

6. Select the language of choice by means of the up and down keys

7. Press to validate, a double tone confirmation beep is heard

Butler 3900/Twin/Triple/Quattro 11

INT

Butler 3900/Twin/Triple/Quattro

7.2 RECEIVING A CALL

When the handset rings, press to answer. You are then connected to your correspondent. If the handset is on the base when the telephone rings, you just need to pick up the handset to answer the call (if the option autoanswer is activated: refer to paragraph 8.6 AUTOMATIC ANSWER).

7.3 MAKING AN EXTERNAL CALL

7.3.1 Normal:

1. Press

2. Enter telephone number

7.3.2 Block dialling:

1. Dial your correspondent’s number

2. Press

To correct a number, press Delete C key short to delete an entered digit or press Delete C key long to delete all digits at once.

To add this entry in the phonebook, press , ‘STORE?’ will appear, then follow the step 7 to 11 of paragraph 9.1.1.

If Call Barring is enabled and the first digits of the dialled number is the same as the barring number, the connection will drop and the busy tone is heard.

7.4 MAKING AN INTERNAL CALL

Only possible if more then one handsets are registered to the base!!

1. Press

INT

2. Enter the number of the internal handset (1 to 4)

7.5 INTERNAL CALL TRANSFER

Only possible if more then one handset are registered to the base!!

When you want to transfer an external call to another handset:

1. During a conversation, press

2. Select the number of the internal handset, the external caller is put on hold.

3. When the other handset picks up, press to hang up and transfer the call. If the internal correspondent does not pick up, press again to reconnect to the external caller on line.

INT

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Butler 3900/Twin/Triple/Quattro

7.6 EXTERNAL/INTERNAL CALL TOGGLE

Possible only if more than one handsets are registered to the base!! When you are on line with an external correspondent:

1. Press key

INT

2. Enter the number of the internal handset that you want to call, the external call is put on

hold.

3. When the internal correspondent picks up, you are on line with the internal correspondent.

4. Press # key, you are on line with the external correspondent and the internal

correspondent alternately.

7.7 CONFERENCE CALL

Possible only if more than one handsets are registered to the base!!

You can converse simultaneously with an internal correspondent and an external correspondent. When you are on line with an external correspondent:

1. Press key

2. Enter the number of the internal handset that you want to call

3. When the internal correspondent picks up, press and hold # key for 2 seconds.

4. If the internal correspondent does not answer, press again to reconnect to the

external correspondent on-line.

INT

ENGLISH

7.8 PREFIX DIALLING

Possible only if the prefix number is stored. (See “§ 9.2 SETUP PREFIX MEMORY” .)

Press and hold 0-key for 2 seconds, the prefix number appears on the display, then you can add the rest digits.

7.9 DISPLAY OF CALL DURATION

If Call Timer is set ON (See “§ 8.5 Activation / Deactivation OF CALL TIMER” .), the call duration is displayed after an incoming call is answered or the last digit is dialled out, in minutes - seconds: “00-01” At the end of each call, the total call duration is displayed for 5 seconds.

7.10 MICROPHONE MUTE

It is possible to mute the microphone during a conversation. Press during the conversation, the microphone is then deactivated, you can talk freely without being heard by the calling party. Mute icon is displayed. Press again to return to normal mode.

7.11 PAUSE KEY

During Block dialling, you can add a pause between two digits by pressing the Redail/Pause

key for 2 seconds.

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Butler 3900/Twin/Triple/Quattro

7.12 WARNING TONE BEEP

When one handset is on line, it emits the warning tone beep every 20 seconds if the batteries are low or when the handset is out of range.

7.13 CALLER IDENTIFICATION

Caller identification is only available if you have subscribed to this service with your telephone operator. When you receive an external call, the caller’s number will appear on the display as the telephone rings. If the caller’s number is already recorded in the phone book, the caller is identified by his or her name recorded in the phone book instead.

The telephone does not show the name sent by the operator.

If the call is not answered for 3 seconds, the sum of unanswered calls will be displayed and CLI icon of the handset appears. The handset indicator LED and base CID LED blinks till all missed calls are read.

7.13.1 List of calls Your telephone keeps a list of the last 20 calls received in memory. This function is available only if you are subscribed to the caller ID information. The correspondents that have called are identified by their telephone number or name in the same way as in caller identification. The presence of new / unanswered calls is indicated by the flashing of CLI LED of the base and Handset indicator LED. To consult the list of calls:

1. Press and hold key for 2 seconds or choose menu Call Log. If there are no calls in the

list, ‘NO CALL’ will appear.

2. Scroll through the calls by using up or down arrows. The caller’s name will be

shown before the telephone number if the name is stored in the phonebook. If this call is unanswered or this call record is not read, CID icon is shown. Note: if the caller’s name is longer than 9 characters or the telephone number is longer than 9 digits, press down arrow to see the complete name or number.

4. Press down again to see the time and date when the call is received**

5. Press to add this entry in the phonebook when the telephone number is on display if

it’s not already stored:

• ‘STORE ?’ will appear, press to confirm. Enter the name and press to confirm. Enter the telephone number and press to confirm. Select the melody

INT

which will be heard when this number is calling using up/down keys and press

INT

to confirm. The entry will be stored in the phonebook.

6. To call back a correspondent, simply press the key when their telephone number or name is displayed.

** Only when the network send the time/date together with the telephone number!!! On networks with caller ID in DTMF, no time and date will be displayed.

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Butler 3900/Twin/Triple/Quattro

7.13.2 Delete an entry or all entries in the call list

You can delete each entry separately or all entries when scrolling through the calls:

• Press and hold Delete C key for 2 seconds till ‘ERASE’ appears.

• Select by using up or down arrows:

- ‘ERASE’ to delete this entry only, press to confirm or press Cancel C key to cancel

INT

the deletion operation

- ‘ERASE ALL’ to delete all entries, press to confirm or press Cancel C key to cancel

INT

the deletion operation

7.14 REDIAL MEMORY

Your telephone keeps in memory a list of the 5 last calls (of 25 digits) you have made. The called correspondents are identified by their telephone number or by their name if they appear in the phonebook.

7.14.1 To consult the redial list:

1. Press

2. Scroll through the calls with up and down arrows

3. To call the selected correspondent, simply press when their telephone number or name is displayed

ENGLISH

7.15 CALLING FROM THE PHONEBOOK

To call a correspondent whose name you have saved in the phonebook:

1. Press to enter the phonebook.

2. Press the first letter of the name. The first name that starts with this letter or the nearest letter in the alphabet will be displayed.

3. Go through the name list with up and down keys. The list scrolls in an alphabetical order.

4. Press to dial the number of the correspondent whose name is displayed.

To see the number before dialling, carry out steps 1 to 3 from above and press .

INT

7.16 USING THE ALPHANUMERICAL KEYPAD

With your telephone you can also enter alphanumeric characters. This is useful for entering a name into the phonebook, giving a name to a handset, … To select a letter, press the corresponding key as many times as is necessary. For example, to select ‘A’, press ‘2’ once, to select a ‘B’, press ‘2’ twice and so on. To select ‘A’ and then ‘B’ consecutively, select ‘A’, wait until the cursor moves on to the next character, then press ‘2’ twice. To select a space, press 1.

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Butler 3900/Twin/Triple/Quattro

The keypad characters are as follows:

Key First Second Third Fourth Fifth

press press press press press

1 space 1 2ABC2 3DEF3 4GHI 4 5JKL5 6MNO6 7PQRS7 8TUV8 9WXYZ9 0+- 0 *[]* #?: #

7.17 USING THE MENU

A wide range of telephone functions are accessible through a user friendly menu.

1. To enter the menu, press

2. Scroll through the selections using up and down keys, the selections scroll in a loop ( you return to the first after the last). The arrows on the left and right of the display indicate that there are other possible selections to scroll through.

3. To validate a selection, press

INT

4. To return to the previous menu or the menu of the standby mode, press cancel C key short time or long time.

8. PERSONALISATION

Every programmation is indicated at the end by either one of two kinds of double tone beep. One of them confirms validation of your choice while another indicates invalidation of your choice.

8.1 SPEAKER VOLUME DURING CALL

During conversation, press up or down key to change the volume accordingly (OFF or level 1 to 5 ).

8.2 ADJUSTING THE RING VOLUME

8.2.1 Handset ringvolume

1. Enter the menu by pressing

2. Select HANDSET using up and down keys

3. Press

4. Select RINGER using up and down keys

5. Press

16 Butler 3900/Twin/Triple/Quattro

INT

+ 36 hidden pages

Topcom 3900 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual