THOMSON TLINK350, TLINK351 WHT, TLINK350BLK User Manual

TLINK350

User Manual

For instruction manual in another language, check online at

http://manuel-utilisateur.logisav.fr

TLINK350BLK

TLINK350WHT

Contents

Important Safety Information............................................

1. Getting Started..............................................................

1.1. Selecting the Operator for First Use............................

1.2. Activating Flight Mode, Power Off Your Phone,

Silent Mode .............................................................

1.3. Activating Mobile Data...............................................

1.4. Activating Wi-Fi........................................................

2. Main Functions..............................................................

2.2. Sending Emails from Your Phone and Synchronizing

Your Contacts and Calendar.......................................

2.3. Browsing the Internet................................................

2.4. Multimedia Applications.............................................

2.5. Connecting to a Computer..........................................

3. Discovering the Interface of Your Phone........................

3.1. Navigation Buttons....................................................

3.2. Favorites Bar............................................................

3.3. Shortcuts.................................................................

3.4. Shortcut Icons...........................................................

3.5. Widgets....................................................................

3.6. Switching between Applications..................................

3.7. Using the Touch Screen.............................................

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2.1. Downloading applications from 1MobileMarket ...........

3.8. Locking the Screen....................................................

3.9. Notifications..............................................................

4. .........................................Other Settings of Your Phone

4.1. Changing the Phone Language...................................

4.2. Changing the Ringer Volume or Ringtone.....................

4.3. Setting the Brightness, Wallpaper, Screen Timeout

Period and Font Size..................................................

5. Troubleshooting Common Problems..............................

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Important Safety Information

General Guidelines
Do not become distracted by the device while driving,
and always be fully aware of all driving conditions.

Always operate the vehicle in a safe manner.
Minimize the amount of time spent viewing the device's
screen while driving and use voice prompts when
possible.
Do not send text messages, place or receive phone
calls, input destinations, change settings, or access any
functions requiring prolonged use of the device's
controls while driving.
Pull over in a safe and legal manner before attempting
such operations.
The mobile device must be switched off inside
airplanes, hospit als, petrol sta tions, and near by
hazardous industrial zones.
Follow local regulations regarding the use of mobile
phones.
Switch off the device and remove the battery from time
to time for optimum performance.
Keep your device away from magnets or magnetic
fields.
The cable of the charger cannot be replaced. If this
cable is destroyed, the adaptor should be destroyed.
Do not expose the phone to rain or splashing. Do not
place any objects filled with liquids, such as vases, on
the device.
Ex ces sive so und pre ss ure f rom ear ph one s and
headphone can cause hearing loss.
The mains plug of the device should be easily accessed
during use.

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Battery Warning

Do not expose the device to heat or leave it in a vehicle in
the sun.

Use of the Supplied Li-Ion Battery

This product uses a Li-Ion battery. Caution: Risk of fire
and burns if the battery pack is handled improperly.
Warning: Danger of explosion if battery is incorrectly
replaced. To reduce risk of fire or burns, do not attempt
to open or service battery back. Do not disassemble,
crush, puncture, short external contacts or circuits,
dispose of in fire or water, or expose a battery pack to
temperature higher than 60°C.

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Use only recommended batteries. Please
re cyc le and di spo se o f used ba tte ri es
a cc o r d i ng to lo c a l r e g u la t i o n s o r t h e
instructions supplied with the product.

Do not use a sharp object to remove the battery.
Keep the battery away from children.
Only use authorized charger and accessories.
Only replace the battery with the correct replacement
battery. Using other battery presents a risk of fire or
explosion.

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Note: The use of frequency band between 2,454 and
2,483.5 MHz is restricted to indoor use in France.

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Pacemakers and Other Medical Devices

Studies have shown that there may be a potential
interaction between mobile phones and normal pacemaker
operation. The pacemaker industry recommends that
people with pacemakers follow these guidelines to
min imize any ri sk of in terf ere nce wi th pac emak er
operation:

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Always maintain a distance of 15 cm (6 inches)
between the pacemaker and any mobile phone that is
turned on.

Store the phone on the opposite side of the pacemaker.
Do not carry the phone in a breast pocket.

Use the ear furthest from the pacemaker in order to
minimize any potential for interference.

If you think that interference may be occurring, turn off
the phone immediately.

For other medical devices, consult with your physician
or the manufacturer to determine if your mobile phone
may interfere with the device, and to determine any
precautions that you can take to avoid interference.

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Emergency Calls
Important: This device operates using radio signals,

w ir e l e ss n e tw o r k s, l and l i n e n e two r k s , a n d u s er­programmed functions. If your device supports voice calls
over the Internet (Internet calls), activate both the Internet
calls and the cellular phone. The device may attempt to
make emergency calls over both the cellular networks and
through your Internet call provider if both are activated.
Connections in all conditions cannot be guaranteed.

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You should never rely solely on any wireless device for
essential communications like medical emergencies

When making an emergency call, give all the necessary
information as accurately as possible. Your wireless
device may be the only means of communication at the
scene of an accident. Do not end the call until given
permission to do so.

Avoid Repetitive Motion

You may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body if you
perform repetitive activities, such as typing or playing
games, on the device.

Take frequent breaks. If you have discomfort while or after
using the device, stop using and see a physician.

Advices on how to reduce radio waves exposure

Reduce the amount of exposure as a precautionary
measure whenever possible.

In order to reduce the amount of exposure, always use
your mobile device when reception signal is strong. 4 or
5 signal bars indicates a good level of reception. It is
therefore not recommended to use your mobile device
inside a train, or inside an underground car park.
Always prefer to use a handsfree earset when talking.
You are reminded that the use of your mobile device is
forbidden when driving your car.
Pregnant women are advised to place the mobile device
away from the stomach.

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This mobile phone model meets the guidelines for
exposure to radio waves.

Your mobile phone is a radio transmitter and receiver. It is
designed not to exceed the limits for exposure to radio
waves recommended by international guidelines. These
guidelines were developed by the independent scientific
organization ICNIRP and include safety margins designed
to assure the protection of all persons, regardless of age
and health. The exposure guidelines for mobile devices
employ a unit of measurement known as the Specific
Absorption Rate or SAR. The SAR limit stated in the
ICNIRP guidelines is 2.0 watts/kilogram (W/kg) averaged
over 10 grams of tissue.

Tests for SAR are conducted using standard operating
positions with the device transmitting at its highest
certified power level in all tested frequency bands. The
actual SAR level of an operating device can be below the
maximum value because the device is designed to use
only the power required to reach the network. That amount
changes depending on a number of factors such as how
close you are to a network base station.

The highest SAR value under the ICNIRP guidelines for
use of this device at the ear is 0.464 W/Kg.

SAR Certification Information

0700

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Declaration of Conformity

Hereby, Admea declare that this GSM Phone is in
compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.

The declaration of conformity is available on web site:

www.logisav.fr

The European directive 2002/96/EC on Waste Electrical
and Electronic Equipment (WEEE) requires that old
household electrical appliances must not be disposed in
the no rmal unsorted mu nicipal wa ste st ream . Old
appliances must be collected separately in order to
optimize the recovery and recycling of the materials they
contain and reduce the impact on human health and the
environment.

The crossed out “wheeled bin” symbol on the product
reminds you of your obligation, that when you dispose of
the appliance it must be separately collected.

Contact your local authority or retailer for information
concerning the correct disposal of old appliance.

When using the earphone, reduce the volume to
protect your ears.

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Welcome

Thank you for purchasing this Thomson mobile phone. Its
main features are as follows:

3.5-inch display with HVGA 320x pixels and 262K
colors
Dual band 900/1800
Operating System: Android 2.3.5
Memory: 512MB ROM + 256MB RAM
2-megapixel rear camera
Dual SIM for both professional and personal use on a
single phone
Wi-Fi
Bluetooth

1 mobile phone
1 battery
1 hands-free headset
1 USB cable
1 mains charger

480

Mhz

Package Contents

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We advise you to read the following instructions to make
the best use of your phone.

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1. Getting Started

1.1. Selecting the Operator for First Use

Before you use the phone for the first time, please charge
the battery for eight hours in order to optimize its
performance (see also the Quick Start Guide).

Press and hold the power button located at the top middle
of the phone to boot it. After a few moments, a screen
prompts you to configure your phone. If you have inserted
two SIM cards, this screen allows you to specify which
network operator to be used by default for calls,
messaging and mobile data. By default, mobile data is
disabled. To enable mobile data in order to surf the

Internet and send emails
via the data network of
your service provider, tap
Go to settings.

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The below screen appears. You can now choose which
operator to use (in case you insert two SIM cards) for voice
calls, SMS/MMS, and internet access.

Remark: At this stage, the internet access is still not
activated. Please follow the remaining instructions of
this guide.

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If you choose the Always ask option, the phone will ask
you to confirm which operator to use each time you make a
call or send a SMS.

If the startup screen does
not appear at first use or if
you want to change the
d e f a u l t o p e r a t o r f o r
calls/messaging: from the
Home screen, tap and
select . The
following screen appears
a n d c h o o s e D u a l S I M

settings.

System setting

To select another telecom
operator,

Wireless
& networks, and drag-down
the screen to select Mobile
Networks.

tap , select

System setting,

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After that, select SIM 1 or SIM 2 and select Network
operators.

After a few minutes, you can choose one of the available
operators.

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You can choose to Power
off, switch to Silent mode,
or activate Airplane mode
in order to disconnect from
the network. In flight mode,
you cannot receive calls or
connect to the Internet.

1.2. Power Off Your Phone, Activating Flight Mode,

Silent Mode

When your phone is switched on, long press the button on
the top middle of the device. After one second, the
following message appears on the screen.

1.3. Activating Mobile Data

Step 1. SIM card selection for data connection

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To activate mobile data in order to browse the Internet or
send emails through your operator's network, tap Data
connection Setting and select the network operator of the
corresponding SIM card.

If the above screen does not appear: from the Home
screen, tap and select then select

Dual SIM Settings.

System setting

Step 2. Data mode activation

Next, go to Wireless & Networks, drag down and select
Mobile Networks. Then, if applicable select the SIM card

and click on Data enabled. In a few moments, the data
logo ( E for EDGE) should appear next to the signal bar.
If you are currently abroad or if you are using a virtual
operator, the data access will not be activated yet. If this
situation arises, click Data Roaming option (also refer to
next section).

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Note: Before activating mobile data, make sure that you
have a data plan since data usage out of bundle data plan
can incur important charges from your operator. When

traveling abroad, be sure to disable mobile data
connection if you do not have international roaming data

plan. The applications that you have downloaded can in
fact connect to the Internet automatically without you
being aware of it.

Important Remark: If the “R” symbol is displayed at the
top right corner of the screen, next to the signal strength
indicator, that means you are roaming. By consequent,
substantial charges may apply for calls and mobile data.

1.3.1. Important Information for Subscribers to Free,
Bouygues Telecom and Virtual Mobile Phone Service

Providers

1.3.1.1.French Subscribers to Free and Virtual Mobile

Phone Service Providers

Virtual mobile phone service provider refers to service
p r o v i d e r s w h o d o n o t h a v e a n y G S M n e t w o r k
infrastructures of its own and must rely on the network

infrastructure of an existing network operator (for France:
Orange, SFR and Bouygues Telecom). If you subscribe to
a virtual mobile phone service provider, the phone will
connect to a network that does not belong to the SIM card
operator.

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To activate internet access when using a virtual operator,
go to Wireless & Networks, drag down and select Mobile
Networks. Then, if applicable select the SIM card and
click on the Data Roaming option.

Important Note: You will not receive any roaming alert
when you are abroad. You should be particularly vigilant.
You can also disable mobile data completely (please refer
to section 1.2.).

If you live in France in the border area (with Belgium,
Switzerland, Spain, Italy), please be particularly
vigilant: in roaming mode, your phone may try to
connect to a foreign network if your home network is
temporarily not available.

Important Remark: If the “R” symbol is displayed at the

top right corner of the screen, next to the signal strength
indicator, that means you are roaming. By consequent,
substantial charges may apply for calls and mobile data.

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P e r f o r m t h e fo l l o w i n g

steps if you encounter any

problem connecting to the

I n t e r n e t o r s e n d i n g

/receiving MMS. From the

Home screen, tap

and select System setting

then select Wireless &

networks.

After that, select

Mobile networks.

1.3.1.2. Manual Change to your Operator Settings

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Then select Access point names, and select SIM1 or SIM2.

Sele ct the acce ss point that correspon ds to your

subscription or modify the access point settings.

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1.4. Activating Wi-Fi

When you are at home or in a place with a Wi-Fi network,
turn on Wi-Fi to reduce mobile data usage and to get a
faster connection.

From the Home screen, tap
and select System setting
t h e n s e l e c t W i r e l e s s &
networks.

Then select the desired Wi-Fi
network.

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After that, enter the password of

the network. To facilitate entry,

press the button to remove

the on-screen keyboard and

Input password. Then, tap the

password input field to display

t h e k e y b o a r d a g a i n . A f t e r

en te ring th e pa ss wo rd , ta p

Connect.

The network name followed by the word Connected now

appears on the screen. In the notification bar at the top of

the screen, you can see the logo. Data connection

(Internet/email) will now be established through the

selected Wi-Fi network.

Note: If the logo disappears, data connection will be

channeled through the GSM network of your service

pr o vid e r (if y o u h av e a c ti v ate d t he op t ion D a ta

connection) and will be charged subsequently.

2. Main Functions

2.1. Downloading applications from 1MobileMarket

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Listen to the world’s radio with TuneIn Radio,
Read the news, with BBC News, or Le Monde,
Find out which song you are hearing on the spot with
SoundHound,
Read books with Wattpad,
Secure your smartphones with AVG Antivirus.

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Note: All above listed applications are for reference only.
Many similar and powerful apps exist in the market.

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You can download thousands of

applications for your phone from

1MobileMarket. From the Home

screen, click on . Then select

t h e i c o n 1 M o b i l e M a r k e t

appearing on the top left corner.

Here are a few recommendations

that gives you a hint of what can

be done with your smartphone.

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Directions for first-time use

F i r s t ti m e , y o u n e e d t o a l l o w d o w n l o a d s f r o m
1MobileMarket. To do so, tap to go app screen, then
tap System setting, then tap Applications. Drag down to
Unknown sources and activate the option.

Pl ea se n ot e th at , by a ct iv at in g th is o pt io n, y ou r
smartphone will be vulnerable to virus and malwares in the
same way as a computer is. Unknown apps from
1MobileMarket or other platforms may contain virus or
malicious programs. The only protection is to be cautious
and only download apps from known sources. Also
download an antivirus to increase your protection.

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Run 1MobileMarket then click
on the to search for a
sp eci fi c app , or fol low t he
program’s recom mend atio ns.
The sea rche d app may not
a p p e a r o n t o p o f t h e l i s t
immediately, in this case just
drag down the list to show more
results until it appears. Click on
the app, then select Download.

A t o p - d o w n a r r o w i n t h e

notification area on the top left

side of the screen will indicate

that the downloading is under

way. Make sure you have a

W i - F i c o n n e c t i o n . In d e e d ,

application downloads will be

unsuccessful or very slow in

d a t a m o d e ( w i t h o u t W i -

F i ) . D r a g g i n g d o w n t h e

notification area downwards,

the blue download bar will let

y o u m o n i t o r t h e d o w n l o a d

progress.

Once download is complete, click on Install.

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2 . 2 . S e n d i n g E m a i l s f r o m Yo u r P h o n e a n d

Synchronizing Your Contacts and Calendar

On the Home screen, tap the E-mail icon.

If you have not yet set up an

account, the following page

appears on the screen.

Enter your email address and password. Popular email

accounts, such as Hotmail, Yahoo and Gmail will be

configured automatically. Simply tap Next to complete the

installation. For business accounts (Exchange account)

and other email accounts, tap Manual setup and then

enter the settings parameters provided by your email

service provider.

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Depending on your email account configuration, there will

be a settings update notification on top of the screen,

please drag down the notification bar, and select Update

security settings, and then choose Activate.

This application can manage

m u l t i p l e e m a i l a c c o u n t s

si mu l ta ne ou s ly. To cre a te a

second account, tap , select

Accounts, and tap , select

Add Account .

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Once you have created the
email account, tap then
select Account settings and
tap the name of your account
in order to access the main
options:

Signature, which will appear at the bottom of each of
your emails,
Inbox check frequency, which defines how often the
phone will connect to the mail server to check if you
have received new emails. Select Automatic (Push) to
receive new emails in real time. Please take note that
this option consumes more battery and uses more
mobile data.
Select Sync Contacts so that the phone numbers of
your contacts are stored directly in the phonebook on
this device.
Also, choose Sync Calendar so that your phone share
the same agenda with your computer.
Select ringtone, for example, for deactivating alert
tone for new email messages.

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2 . 3 . Browsing the Internet

From the Home screen, tap the icon. You will first need
to active mobile data (see section 1.3) or connect to a Wi­Fi network (see section 1.4.) in order to browse the
Internet. Virtual mobile phone service provider: please
consult Section 1.3 in case of connection problem. Also
make sure you have subscribed to a data plan from your
service provider.

Then type a URL in the search
bar at the top of the screen and
tap the Search button. For
example:www.google.fr

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Tap

to access the options. Then

choose Add bookmark to

save the address of the

current page.

and select More,

To v i e w y o u r f a v o r i t e

websites, long press the

button, then select the tab

Bookmarks or History.

To access your favorite websites tap on the right of

the address bar

Tap the Camera icon on the
Home screen. Then, tap to
view available options. For
example, you can enable or
disable the flash , change
color effects and select scene
mode.

Pl ea se n ot e: To use t he
c a m e r a , y o u m u s t h a v e
inserted a Micro SD card into
the phone.

2.4. Multimedia Applications

2.4.1. Camera

2.4.2. Multimedia Player

Tap the Music icon on the Home screen. To use the music
player, you must first insert a Micro SD memory card into
the phone.

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2.5. Connecting to a computer

Connect the phone to a computer using the supplied USB
cable.

CONNECT PHONE WITH COMPUTER VIA USB CABLE

8 HRS.

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The files of the phone are now
a c c e s s i b l e f r o m y o u r
computer. Files of the camera
are stored in the DCIM folder.

If micro SD card is inserted on
p h o n e , th e U S B s e t t i n g s
options will be on screen,
s e l e c t U S B S t o r a g e t o
connect with PC, and you can
tran sfer ph otos, files from
micro SD card to PC.

If wit h out mi cro SD c a rd
inserted on phone, the phone
could not be recognized and
connected with PC.

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3. Discovering the Interface of Your Phone

Once you have completed
setting up your phone, tap
the button below the
screen to return to the
Home screen .shown below

3.1. Navigation Buttons

There are three navigation buttons below the screen.
Whatever you do with your phone, you can always return to
the Home screen or to the previously opened screens:

Icon Name Description

Options

Return

1. F ro m t h e H om e s cre en,
press to access the phone
settings options.

2.When using an application,

press to access the options
menu of the application.

1.To return to the previous

screen.

2.In text input mode, press to

remove the keyboard from
screen.

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3.2. Favorites Bar

The favorites bar is located just above the navigation
buttons:

Home

1. Short press: to return to the

Home screen at any time.

2. Long press: to switch easily

between all the applications
that are already open.

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The application icons that you keep in this bar remain
visible on each Home screen.

The . Tap it
to access all the installed applications on the phone.

icon in the center is displayed permanently

3.3. Shortcuts

The shortcut bar illustrated below allows you to easily
activate certain modes without having to go to the settings
menu.

From left to right:

1. To activate Wi-Fi. Tap to connect to the Wi-Fi network
previously saved in memory.

2. To enable Bluetooth

3. To enable automatic synchronization (“push mail”) in

order to receive new emails as soon as they are received
by the server (the E-mail application on the Home screen
should also be set accordingly)

4. To choose screen brightness: automatic, low, medium

or high.

Note: To save battery power, always disable the modes
that you do not use. Activating Wi-Fi, Bluetooth, Push Mail
and opting for high screen brightness significantly drain
the battery and reduce the use times.

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3.4. Shortcut Icons

The main interface has
severa l screens, whic h
can display shortcuts to
many applications. From
the below screen, sweep
your finger left or right in
order to scroll to a new
screen. Thes e screens
are currently empty and
you can insert your own
sho rtc uts, w idgets an d
folders.

To create a new shortcut:
Sweep the screen with
your finger left or right in
order to choose an empty
one. A screen similar to
th e one b el ow s hou ld
appear.

Then tap to display all your applications. To select an
application, for example 1MobileMarket, touch and hold
the application's icon. Drag the icon to the desired position
on the screen. The application 1MobileMarket is now
promptly accessible from the Home screen. To remove this
shortcut, touch and hold the icon, then drag it to the bottom
of the screen. Remove will appear and the shortcut (not
the application) will be deleted. To remove an application
from the phone, please refer to the end of Section 2.1.

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3.5. Widgets

Some applications have
“widgets” that can display
information on the screen
w i t hou t lau n c h i n g th e
application. For example,
they allow you to check
the news and weather
i n f o r m a t i o n f r o m t h e
Home screen.

Ta p t he bl ack ba nn e r
illustrated above, then tap
, a screen similar to the
following one will appear.

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Select Settings then Weather settings.

Select Set a location. Tap repeatedly to exit the menu
and return to the Home screen. The weather bulletin will
now be updated automatically.

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3.6. Switching between Applications

When an application is
open, long press the
button to display all open
applications on the screen.
Then you can quickly
select the one you want to
use.

3.7. Using the Touch Screen

Use your fingers to manipulate icons, buttons, menus, on­screen keyboard and the other elements of the touch
screen.

To select or activate an item, simply tap it.

To enter text, such as a name, password, or keyword for

search, tap the input field. The on-screen keyboard
appears and you can insert the text in the selected field.

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Other common manipulations:

Long press: Touch and hold an item on the screen then
wait for an action to occur before lifting your finger.

Dragging: Touch and hold an item then move your
finger without leaving the screen to the desired
location. You can, for example, move applications on
the Home screen.

Scrolling: Sweep your finger on the surface of the
screen without stopping in order to avoid dragging
items. For example, you can sweep a Home screen to
the left or to the right to view another Home screen.

Double-tap: Tap twice quickly on a Web page, map or
another screen in order to zoom. For example, double­tap on a photo in the browser to zoom in, then double­tab again to zoom out.

Pinching: In some applications ( Browser, and Gallery,
for example), you can use the two-finger zoom feature.
To do so, place two fingers on the screen, then spread
the fingers apart to zoom out or pinch them together to
zoom in.

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3.8. Locking the Screen

To protect your sensitive information, you can change the
lock settings of your phone:

1. From the Home screen or on the Apps screen, tap the

icon.

2. Scroll down and tap Location & Security.

3. Tap Set up screen lock.

4. Select the lock type you want to use.

After you have selected an option, the lock screen will
appear whenever your reactivate the screen. You are then
prompted to enter the pattern, PIN or other codes as
specified.

If there are incoming calls when the screen is locked, you
can choose one of the three available options. Tap the
white phone icon, and then drag your finger on one of
these icons:

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Answer To respond to the caller

Forward call to
voicemail

Send a
message

Opens a list of default SMS.
Select one of them to send the
message immediately to the
caller.

Redirects the caller to your
voicemail so that he/she can
leave you a message.

3.9. Notifications

Notifications alert you of new messages, upcoming
calendar events, alarms, as well as current events, for
example when you set up your phone as a Wi-Fi hotspot.

When you receive a notification, its icon appears at the top
left corner of the screen. Depending on the parameters
you have set, notifications may also emit an alert tone.

Consulting your notifications: Drag your finger
vertically from top to bottom across the screen.

Responding to a notification: Tap it.

4.

4.1. Changing the Phone Language

Other Settings of Your Phone

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The default language of the
phone is that of the SIM card
i n s e r t e d . To c h a n g e t h e
default language, from the
Home screen, tap and then
select System setting. The
screen below is displayed.

S c r o l l d o w n a n d s e l e c t
Language & keyboard as
shown below.

The first option allows you to
change the phone language.

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4.2. Changing the Ringer Volume or Ringtone

Ta p P r o f i l e s a n d s e l e c t
G e n e r a l . F r o m t h e n e x t

screen, you can change the
r i n g t o n e , r i n g e r v o l u m e ,
vibrate mode, as well as the
alert tone for notifications.

From the Home screen, tap
and then select System

setting. The below screen
appears, select Profiles.

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4.3. Setting the Brightness, Wallpaper, Screen Timeout
Period and Font Size

From the Home screen, tap and then select

The below screen appears, select Display.

System

setting.

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5. Troubleshooting Common Problems

The network is
not displayed
and “Emergency
Call” appears on
the screen

Make sure you have inserted the
SIM card correctly (see Quick Start
Guide).

Make sure you are in an area
covered by the network.
S e l e c t y o u r n e t w o r k o p e r a t o r
m anu a l l y b y go i n g t o

> >

Mobile networks. For more details,

see Section 1.1.

S yst e m

setting Wireless & networks

The phone is
blocked and does
not respond

If you cannot turn off the phone,
remove the battery and then put it
back in place.

Cannot play
audio or
video files

-

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Make sure the file extension ends with
“.AVI”, “.FLV”, “.Jpg” or “.MP3”.
This device is compatible with most
existing video formats available on the
ma rk et . Ne ve rt he le ss , pr op ri et ar y
formats such as DivX, WMV, RM,
RMVB, IFO and ISO are not supported.
I f y o u e n c o u n t e r c o m p a t i b i l i t y
problems, we recommend that you
convert the file to MPEG4. Please note
that audio and video files with copy
protection cannot be played.

Flash Player is not compatible with this

device. When surfing on the internet,

certain videos in Flash format may

therefore not appear. It is advised to

view videos on Youtube or on other

compatibles apps / web sites. Some

web browsers (such as Puffin Browser,

a v a i l a b l e f o r d o w n l o a d f r o m

1MobileMarket), offer a compatibility

with Flash videos.

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GPS
localization
does not
work.

This device does not support GPS
localization. Some apps in the market
may be able to localize without GPS,
by using your operator ’s receiving
antenna signal (the function depends
on your operator).

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Cannot
receive MMS
or connect to
the Internet

D a t a c o n n e c t i o n m o d e i s n o t
activated.
In dual SIM mode, it is only the SIM
card activated for Data / Internet that
c a n s e n d a n d r e c e i v e M M S
messages.
You have not subscribed to mobile
data plan from your service provider.
Flight mode is activated, disable it.
F o r s u b s c r i b e r s t o B o u y g u e s
Te l e c o m , p l e a s e c h o o s e t h e
“ B o u y g u e s ” or “ B o u y g u e s P r o ”
account. See section 1.3.1 for details.
If you use a virtual mobile phone
s e r v i c e pr o v i d er o r if y o u a r e
subscriber to Free in France, you
mu st fi rst act iv ate t he Roam in g
service. Go to System setting

Wir ele ss & ne two rks > Mobile
networks settings > SIM 1 or SIM 2
> Da ta roam in g. Refe r al so to

s e c t i o n 1 . 3 . 1 f o r i m p o r t a n t
information about the risk of being
overcharged when you are abroad or
in the border area.

>

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-

Internet
connection is
slow.

I cannot connect
to 3G network.

T h i s d e v i c e c a n c o n n e c t t o
2G/EDGE networks only. Therefore,
you need to connect to web sites
optimized for mobiles.
For heavy downloads (involving
music or videos), you will need to
connect to a Wi-Fi network.
Check the signal bar: If you have
less than 3 bars, the device will be
able to received phone calls and
SMS, but the data connection will
be stopped or very slow otherwise.

Internet access
is not working.

Connect to a Wi-Fi network. When a
Wi-Fi network is not available:

Check that you have a data plan
with your operator,

Once data is activated, the logo
(E for Edge) should appear on top of
screen next to the signal bar. If the
logo does not appear, it means data
mode is not active. In order to
activate data mode:

Activate the correct SIM card for
data use: > Dual

SIM Settings > Data connection
Setting.

System setting

-

-

-

-

-

Activate Data mode and Roaming
options (if using a virtual operator):

> Wire les s &
Networks > Mobile Networks >
Data Enabled / Data Roaming. If

the internet connection is not yet
activated: click on Access point
n a m e s a n d c h e c k t h a t t h e
connection settings provided by
yo u r ope ra t or ar e co r re c t ; i f
necessary change the connection
point.Please also refer to section

1.3.

Syste m setti ng

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Some
applications do
not appear on
1mobilemarket

Only the applications available for
this phone will be displayed. Some
a p p l i c a t i o n s , w h i c h a r e n o t
compatible or restricted for use in
certain geographical areas, will not
be a va i lab l e f or d ow n l oa d o n
1mobilemarket.

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Cannot connect
the phone to the
computer

Please make sure micro SD card is
inserted, and it is necessary to
select USB storage before the
computer can detect the phone.
Please also refer to section 2.5.

Internet access
is not working.

I cannot take
photos or play
music

The phone’s internal memory is
solely designed for system use and
a p p l i c a t i o n d o w n l o a d s o n l y.
Therefore, to take pictures or store
music and videos, please insert a
Micro SD card inside the device.

-

Imported by ADMEA, 12 Rue Jules Ferry,
93110 Rosny Sous Bois, France.
THOMSON is a trademark of TECHNICOLOR SA

used under license by ADMEA.

Cannot install an
application
downloaded from
1MobileMarket

Fi r st ti m e, yo u n ee d t o a l lo w
downloads from 1MobileMarket. To
do so, tap to go to app screen,
then tap , Location

& Security. Drag down to Unknown
sources and activate this option.

System setting

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