Note: Continuing research results in steady improvements; therefore, information
in this manual is subject to change without notice.
Note: Only instructions originating from the factory or its authorized translation
representative(s) are considered to be the original set of in structions.
E April, 2009 Taylor (Original Publication)
(Updated April, 2012)
All rights reserved.
067343--M
The word Taylor and the Crown design
are registered trademarks in the United States
of America and certain other countries.
Table of ContentsModels H62 & H63
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
Section 1To the Installer
The following are general installation instructions. For
complete installation details, please see the check out
card.
Installer Safety
In all areas of the world, equipment should be
installed in accordance with existing local codes.
Please contact your local authorities if you have any
questions.
Care should be taken to ensure that all basic safety
practices are followed during the installation and
servicing activities related to the installation and
service of Taylor equipment.
SOnly authorized Taylor service personnel
should perform installation and repairs on
the equipment.
SAuthorized service personnel should consult
OSHA Standard 29CFRI910.147 or the
applicable code of the local area for the
industry standards on lockout/tagout
procedures before beginning any installation
or repairs.
SAuthorized service personnel must ensure
that the proper PPE is available and worn
when required during installation and
service.
SAuthorized service personnel must remove
all metal jewelry, rings, and watches before
working on electrical equipment.
The main power supply(s) to the freezer must
be disconnected prior to performing any repairs.
Failure to follow this instruction may result in personal
injury or death from electrical shock or hazardous
moving parts as well as poor performance or damage
to the equipment.
Note:Allrepairsmustbeperformedbyan
authorized Taylor Service Technician.
This unit has many sharp edges that can
cause severe injuries.
Site Preparation
Review the area the unit is to be installed in before
uncrating the unit, making sure that all possible
hazards the user or equipment may come into have
been addressed.
For Indoor Use Only: This unit is designed to operate
indoors, under normal ambient temperatures of
70_-75_F(21_-24_C). The freezer has successfully
performed in high ambient temperatures of 104_F
(40_C) at reduced capacities.
This unit must NOT be installed in an area
where a water jet or hose can be used. NEVER use a
water jet or hose to rinse or clean the unit. Failure to
follow this instruction may result in electrocution.
This unit must be installed on a level surface
to avoid the hazard of tipping. Extreme care should be
taken in moving this equipment for any reason. Two or
more persons are required to safely move this unit.
Failure to comply may result in personal injury or
equipment damage.
Uncrate the unit and inspect it for damage. Report any
damage to your Taylor Distributor.
This piece of equipment is made in the USA and has
USA sizes of hardware. All metric conversions are
approximate and vary in size.
Models H62 & H63To the Installer
1
Air Cooled Units
Electrical Connections
DO NOT obstruct air intake and discharge openings:
Air cooled units require a minimum of 6” (152 mm) of
clearance around all sides of the freezer and 7--1/2”
(191 mm) on the bottom to allow for adequate air flow
across the condenser. Failure to allow adequate
clearance can reduce the refrigeration capacity of the
freezer and possibly cause permanent damage to the
compressor.
Water Connections
(Water Cooled Units Only)
An adequate cold water supply must be provided with
a hand shut--off valve. On the underside rear of the
base pan, two 3/8” I.P.S. water connections for inlet
and outlet have been provided for easy hook--up. 1/2”
inside diameter water lines should be connected to the
machine. (Flexible lines are recommended, if local
codes permit.) Depending on local water conditions, it
may be advisable to install a water strainer to prevent
foreign substances from clogging the automatic water
valve. There will be only one water “in” and one water
“out” connection. DO NOT install a hand shut--off valve
on the water “out” line! Water should always flow in this
order: first, through the automatic water valve; second,
through the condenser; and third, through the outlet
fitting to an opentrapdrain.
In the United States, this equipment is intended to be
installed in accordance with the National Electrical
Code (NEC), ANSI/NFPA 70-1987. The purpose of the
NEC code is the practical safeguarding of persons and
property from hazards arising from the use of
electricity. This code contains provisions considered
necessary for safety. In all other areas of the world,
equipment should be installed in accordance with the
existing local codes. Please contact your local
authorities.
FOLLOW YOUR LOCAL ELECTRICAL CODES!
Each freezer requires one power supply . Check the
data label on the freezer for branch circuit overcurrent
protection or fuse, circuit ampacity and electrical
specifications. Refer to the wiring diagram provided
inside of the control box for proper power connections.
CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! FAILURE TO DO SO
CAN RESULT IN SEVERE PERSONAL INJURY
FROM ELECTRICAL SHOCK!
A back flow prevention device is required
on the incoming water connection side. Please
refer to the applicable National, State, and local codes
for determining the proper configuration.
111012
This unit is provided with an equipotential
grounding lug that is to be properly attached to the rear
of the frame by the authorized installer. The installation
location is marked by the equipotential bonding
symbol (5021 of IEC 60417-1) on both the removable
panel and the equipment’s frame.
2
Models H62 & H63To the Installer
SStationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3 mm installed in the external
installation.
SAppliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected, not used for long
periods, or during initial installation, shall
have protective devices such as a GFI to
protect against the leakage of current,
installed by authorized personnel to the local
codes.
SSupply cords used with this unit shall be
oil-resistant, sheathed flexible cable, not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
Beater Rotation
Refrigerant
In consideration of our environment, Taylor
proudly uses only earth friendly HFC refrigerants. The
HFC refrigerant used in this unit is R404A. This
refrigerant is generally considered non-toxic and
non-flammable, with an Ozone Depleting Potential
(ODP) of zero (0).
However, any gas under pressure is potentially
hazardous and must be handled with caution.
NEVER fill any refrigerant cylinder completely with
liquid. Filling the cylinder to approximately 80% will
allow for normal expansion.
Refrigerant liquid sprayed onto the skin may
cause serious damage to tissue. Keep eyes and skin
protected. If refrigerant burns should occur, flush
immediately with cold water. If burns are severe, apply
ice packs and contact a physician immediately.
Taylor reminds technicians to be cautious of
government laws regarding refrigerant recovery ,
recycling, and reclaiming systems. If you have any
questions regarding these laws, please contact the
factory Service Department.
Beater rotation must be clockwise as viewed
looking into the freezing cylinder.
Note: Thefollowingproceduresmustbe
performed by an authorized Taylor service
technician.
To correct rotation on a three-- phase unit, interchange
any two incoming power supply lines at freezer main
terminal block only.
To correct rotation on a single--phase unit, change the
leads inside the beater motor. (Follow the diagram
printedonthemotor.)
Electrical connections are made directly to the
terminal block provided in the main control box
mounted on the right hand side of the freezer.
Models H62 & H63To the Installer
conjunction with polyolester oils is extremely moisture
absorbent. When opening a refrigeration system, the
maximum time the system is open must not exceed 15
minutes. Cap all open tubing to prevent humid air or
water from being absorbed by the oil.
3
WARNING: R404A refrigerant used in
Section 2To the Operator
The Models H62 and H63 shake freezers have been
carefully engineered and manufactured to give you
dependable operation. These units, when properly
operated and cared for, will produce a consistent,
quality product. Like all mechanical products, they will
require cleaning and maintenance. A minimum
amount of care is necessary if the operating
procedures outlined in this manual are followed
closely.
This Operator’s Manual should be read before
operating or performing any maintenance on your
equipment.
Your Taylor freezer will NOT eventually compensate
for and correct any errors during the set--up or filling
operations. Thus, the initial assembly and priming
procedures are of extreme importance. It is strongly
recommended that personnel responsible for the
equipment’soperation,bothassemblyand
disassembly, go through these procedures together in
order to be properly trained and to make sure that no
confusion exists.
In the event you should require technical assistance,
please contact your local authorized Taylor Distributor.
Note: Warranty is valid only if the parts are authorized
Taylor parts, purchased from an authorized Taylor
Distributor, and the required service work is provided
by an authorized Taylor service technician. Taylor
reserves the right to deny warranty claims on
equipment or parts if non--approved parts or
refrigerant were installed in the machine, system
modificationswereperformedbeyondfactory
recommendations, or it is determined that the failure
was caused by neglect or abuse.
Note: Constantresearchresultsinsteady
improvements; therefore, information in this
manual is subject to change without notice.
If the crossed out wheeled bin symbol is
affixed to this product, it signifies that this product is
compliant with the EU Directive as well as other similar
legislation in effect after August 13, 2005. Therefore,
it must be collected separately after its use is
completed, and cannot be disposed as unsorted
municipal waste.
The user is responsible for returning the product to the
appropriate collection facility, as specified by your local
code.
For additional information regarding applicable local
laws, please contact the municipal facility and/or local
distributor.
Compressor Warranty Disclaimer
The refrigeration compressor(s) on this machine are
warranted for the term indicated on the warranty card
accompanying this machine. However, due to the
Montreal Protocol and the U.S. Clean Air Act
Amendments of 1990, many new refrigerants are
being tested and developed, thus seeking their way
into the service industry. Some of these new
refrigerantsarebeingadvertisedasdrop--in
replacements for numerous applications. It should be
noted that, in the event of ordinary service to this
machine’s refrigeration system, only the refrigerantspecified on the affixed datalabel should be used.
The unauthorized use of alternate refrigerants will void
your compressor warranty . It will be the owner’s
responsibility to make this fact known to any technician
he employs.
It should also be noted that Taylor does not warrant the
refrigerant used in its equipment. For example, if the
refrigerant is lost during the course of ordinary service
to this machine, Taylor has no obligation to either
supply or provide its replacement either at billable or
unbillable terms. Taylor does have the obligation to
recommend a suitable replacement if the original
refrigerant is banned, obsoleted, or no longer available
during the five year warranty of the compressor.
The Taylor Company will continue to monitor the
industry and test new alternates as they are being
developed. Should a new alternate prove, through our
testing, that it would be accepted as a drop--in
replacement, then the above disclaimer would
become null and void. To find out the current status of
an alternate refrigerant as it relates to your
compressor warranty, call the local Taylor Distributor
or the T aylor Factory. Be prepared to provide the
Model/Serial Number of the unit in question.
4
Models H62 & H63To the Operator
Section 3Safety
We, at Taylor Company, are concerned about the
safety of the operator when he or she comes in contact
with the freezer and its parts. Taylor has gone to
extreme efforts to design and manufacture built-- in
safety features to protect both you and the service
technician. As an example, warning labels have been
attached to the freezer to further point out safety
precautions to the operator.
IMPORTANT -- Failure to adhere to the
following safety precautions may result in severe
personal injury or death. Failure to comply with
these warnings may damage the machine and its
components. Component damage will result in
part replacement expense and service repair
expense.
DO NOT operate the freezer without reading
this Operator Manual. Failure to follow this instruction
may result in equipment damage, poor freezer
performance, health hazards, or personal injury.
Per IEC 60335--1 and its part 2 standards,
“This appliance is to be used only by trained personnel.
It is not intended for use by children or people with
reduced physical, sensory, or mental capabilities, or
lack of experience and knowledge, unless given
supervision or instruction concerning the use of the
appliance by a person responsible for their safety.”
This unit is provided with an equipotential
grounding lug that is to be properly attached to the rear
of the frame by the authorized installer. The installation
location is marked by the equipotential bonding
symbol (5021 of IEC 60417-1) on both the removable
panel and the equipment’s frame.
SDO NOT operate the freezer unless it is
properly grounded.
SDO NOT operate the freezer with larger
fuses than specified on the freezer data
label.
SAll repairs must be performed by an
authorized Taylor service technician. The
main power supplies to the machine must
be disconnected prior to performing any
repairs.
SCord Connected Units: Only Taylor
authorized service technicians may install a
plug on this unit.
SStationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3 mm installed in the external
installation.
SAppliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected, not used for long
periods, or during initial installation, shall
have protective devices such as a GFI to
protect against the leakage of current,
installed by authorized personnel to the local
codes.
SSupply cords used with this unit shall be
oil-resistant, sheathed flexible cable, not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
DO NOT use a water jet to clean or rinse the
freezer. Failure to follow these instructions may result
in serious electrical shock.
Models H62 & H63Safety
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
Distributor for service.
111020
5
SDO NOT allow untrained personnel to
operate this machine.
SDO NOT operate the freezer unless all
service panels and access doors are
restrained with screws.
SDO NOT remove any internal operating
parts (examples: freezer door, beater,
scraper blades, etc.) unless all control
switches are in the OFF position.
Failure to follow these instructions may result in severe
personal injury to fingers or hands from hazardous
moving parts.
This unit has many sharp edges that can
cause severe injuries.
SDO NOT put objects or fingers in the door
spout. This may contaminate the product
and cause severe personal injury from blade
contact.
SUSE EXTREME CAUTION when removing
the beater asssembly. The scraper blades
are very sharp.
DO NOT draw product or attempt to
disassemble the unit during the HEAT cycle. The
product is hot and under extreme pressure.
Cleaning and sanitizing schedules are
governed by your state or local regulatory agencies
and must be followed accordingly. Please refer to the
cleaning section of this manual for the proper
procedure to clean this unit.
DO NOT obstruct air intake and discharge openings:
Air cooled units require a minimum of 6” (152 mm) of
clearance around all sides of the freezer and 7--1/2”
(191 mm) on the bottom to allow for adequate air flow
across the condenser. Failure to allow adequate
clearance can reduce the refrigeration capacity of the
freezer and possibly cause permanent damage to the
compressor.
For Indoor Use Only: This unit is designed to operate
indoors, under normal ambient temperatures of 70_ -
75_F(21_ -24_C). The freezer has successfully
performed in high ambient temperatures of 104_F
(40_C) at reduced capacities.
This freezer must be placed on a level
surface. Failure to comply may result in personal injury
or equipment damage.
NOISE LEVEL: Airborne noise emission does not
exceed 78 dB(A) when measured at a distance of 1.0
meter from the surface of the machine and at a height
of 1.6 meters from the floor.
To better communicate in the International arena, the
words on many of our operator switches and buttons
have symbols to indicate their functions. Your Taylor
equipment is designed with these International
symbols.
Figure 6
The following chart identifies the symbol definitions
used on the operator switches.
=ON
=OFF
=MIXLOW
= MIX OUT
=HEATMODE
= CLEAN MANUALLY
= WASH
=AUTO
=MENU
120206
12
Models H62 & H63Important: To the Operator
Power Switch
When placed in the ON position, the power switch
allows control panel operation. The power switch is
located on the left side of the control channel.
Liquid Crystal Display
The Liquid Crystal Display (LCD) is located on the front
control panel. The LCD is used to show the current
mode of operation, and whether or not there is
sufficient mix.
LED Indicator -- MIX LOW
LED Indicator -- CLEAN MANUALLY
The CLEAN MANUALLY indicator flashes to indicate
that the freezer must be disassembled and brush
cleaned within 24 hours.
When all four indicators are flashing, the freezer is in
a locked condition. Once a hard lock condition has
been remedied, two indicators will remain flashing until
the mix low and mix out conditions have been satisfied.
During a soft lock condition, all four indicators will stop
flashing once the unit has been placed in a heat cycle.
Consistency Control
The viscosity (thickness) of the shake is controlled by
a sensing device called the consistency control. The
consistency control knob is located to the lower right
of the control channel. T o achieve a thicker shake, turn
the knob clockwise and counterclockwise to achieve a
thinner shake consistency.
The MIX LOW indicator flashes to indicate that the mix
hopper has a low supply of mix. The mix hopper should
be filled as soon as possible.
LED Indicator -- MIX OUT
The MIX OUT indicator flashes to indicate that the mix
hopper has an insufficient supply of mix to operate the
freezer. At this time, the AUTO mode is locked out and
the freezer goes into the STANDBY mode. To return
the freezer to the AUTO mode, fill the hopper with mix
and press the AUTO key. The freezer will automatically
begin operation.
LED Indicator -- HEAT MODE
The HEAT MODE indicator flashes to indicate that the
freezer is in the process of a heat cycle.
Allow the refrigeration system t o cycle on and off 2 or
3 times before an accurate consistency can be
evaluated.
Reset Mechanism
The reset button is located in the left side panel of the
H62. The reset button is located in the right side panel
of the H63. The reset mechanism protects the beater
motor from an overload condition. If an overload
occurs, the reset mechanism will trip. To properly reset
the freezer, press the reset button firmly and clear the
tone per instructions in “Clearing Fault Tones” on
page 18.
If the reset mechanism trips again, contact your
authorized Taylor Distributor to resolve the problem.
Warning: Do not use metal objects to
press the reset button. Failure to comply may
result in severe personal injury or death.
Models H62 & H63Important: To the Operator
13
Operating Screen Descriptions
When the machine is powered the system will initialize.
The screen will display “INITIALIZING”. There will be
four types of data the system will check: LANGUAGE,
SYSTEM DATA, CONFIG DATA, and LOCKOUT
DATA. During the INITIALIZING... LANGUAGE
screen, the alarm will be on. If the system data,
configuration data, or lockout history data has become
corrupt, the following screen will alert the operator that
the system settings may have been changed.
If any of the requirements for a brush clean have not
been met, the time displayed will remain at 5:00
minutes. When all the requirements for a brush
cleaning are met, and the five minutes expire, the
screen will change to the second screen, which is the
standard power switch OFF screen.
POWER SWITCH OFF
-- = -- = -- = -- = -- = -UNIT CLEANED
NVRAM FAULT
RESET TO DEFAULTS
PRESS SEL KEY
Once the system has initialized the SAFETY
TIMEOUT screen is displayed and the alarm is turned
on.
SAFETY TIMEOUT
ANY KEY ABORTS
This screen will be displayed, with the alarm on, for 60
seconds or until any key is pressed.
After the safety timeout has been completed, and the
power switch is OFF, one of the following screens is
displayed.
The first screen is displayed if the machine is not in a
brush clean state.
When the power switch is set in the ON position, the
system mode of operation screen is displayed. In this
example, the machine is ON, but no mode of operation
has been selected. The second line of the display
indicates whether there is a sufficient supply of mix in
the hopper or if there is a LOW or OUT mix condition.
The third line of the display shows the temperature of
the mix hopper. After pressing the AUTO key, the last
line of the display shows the month and date (MM =
month, DD = day) that the machine needs to be
disassembled and brush cleaned.
MODE: ON
MIX: OK
HOPPER TEMP: 40.0F
BRUSH CLEAN ON: MM/DD
The next display indicates the freezer is operating in
two different modes. The following information is
given:
The machine is operating in the WASH mode and the
mix level in the hopper is low. The temperature of the
mix hopper is 40_F(4.4_C), and the machine needs to
be brush cleaned on October 31st.
POWER SWITCH OFF
MIX: OUTTIME: 4:30
HOPPER: 62.1
BARREL: 67.7
14
MODE: WASH
MIX: LOW
HOPPER TEMP: 40.0 F
BRUSH CLEAN ON: 10/31
Models H62 & H63Important: To the Operator
The following displays pertain to the HEAT cycle:
A System Alert screen displays an alert and alarm 15
minutes prior to the start of the heat cycle. The alarm
will sound and show on the display. The alarm will
sound until the SEL key is pressed to clear the fault.
This feature allows the operator time to make sure the
freezer is in AUTO or STANDBY, and has the proper
amount of mix in the hopper before the start of the heat
cycle.
When the heating phase is complete, the freezer goes
into the holding phase of the cycle. The holding phase
will hold the temperature above 151_F (66.1_C) for a
minimum of 30 minutes.
In this example, the hopper temperature is 151_F
(66.1_C).
MODE: HEAT
PHASE: HOLD
HOPPER: 151.0 F
BRUSH CLEAN ON: MM/DD
SYSTEM ALERT
HEAT TREAT CYCLE
SEL
While in the heating phase, you will see this display. It
shows the present temperature of the hopper.
MODE: HEAT
PHASE: HEAT
HOPPER: 140.0 F
BRUSH CLEAN ON: MM/DD
During the heating phase, the mix temperature must
be raised above 151_F (66.1_C) within 90 minutes or
the freezer will be locked in STANDBY, and the cycle
failure display will appear.
In the example, the hopper temperature is 140_F
(60_C). The phase shows that the machine is in the
heat phase of the heat treatment cycle.
The final phase of the heat treatment cycle is the
cooling phase. Now the freezer must cool the mix
below 41_F(5_C). If the product fails to cool in two
hours, the freezer will lock out.
This example illustrates that the temperature is being
lowered, but has not yet reached the set point.
MODE: HEAT
PHASE: COOL
HOPPER TEMP: 55.0 F
BRUSH CLEAN ON: MM/DD
The entire heat treatment cycle must be completed in
four hours.
When the entire heat cycle has been completed, the
normal display will appear, showing the machine in the
STANDBY mode. The machine may now be placed in
the AUTO mode or left in the STANDBY mode.
MODE: STANDBY
MIX: OK
HOPPER: 41.0 F
BRUSH CLEAN ON: MM/DD
Models H62 & H63Important: To the Operator
15
Freezer Locks
There are two types of freezer lock conditions that can
occur: Hard Lock or Soft Lock. A Hard Lock requires
that the machine be disassembled and brush cleaned.
A Soft Lock can be corrected by either disassembling
and brush cleaning the machine or by starting another
heat treatment cycle.
Hard Lock: There are two causes for a hard lock. The
freezer will hard lock if either the Brush Clean Timer
has elapsed or if a Thermistor Failure (freezing
cylinder or hopper) occurred during a Heat Cycle.
1.The following screen will be displayed if a Brush
Clean Cycle Time has occurred.
BRUSH CLEAN TIMEOUT
FREEZER LOCKED
CLEANING REQ’D
>BRUSH CLEAN
Touching the MENU/SEL key will display the
following screen.
The next display is the screen which will appear after
the failure message. To comply with health codes, heat
treatment system freezers must complete a heat
treatment cycle daily, and must also be brush cleaned
every 14 days. Brush cleaning is the normal
disassembly and cleaning procedures. Failure to
follow these guidelines will cause the control to lock the
freezer out of the AUTO mode.
Press the WASH key.
NO AUTO OPERATION
ALLOWED UNTIL
BRUSH CLEANING
PRESS WASH KEY
Note: The heat treatment schedule can be adjusted
from 2 to 14 days. Always comply with local guidelines
for the maximum number of days allowed between
brush clean cycles.
The next display will appear after the brush cleaning
message. It indicates that the control is in the OFF
mode and the machine needs to be disassembled and
brush cleaned.
FREEZER LOCKED
2.The following screen will display if there has
been a thermistor failure (freezing cylinder or
hopper) during the heat treatment process.
SYSTEM FAULT
FREEZER LOCKED
SERVICE REQ’D
> BRUSH CLEAN
All four LED’s on the front of the freezer will light. Press
the MENU/SEL key.
MODE: OFF
MIX: OK
HOPPER TEMP: 41.0 F
FREEZER LOCKED
Once the unit is unlocked, only the MIX OUT and MIX
LOW LED’s will flash.
Soft Lock: If a heat treatment cycle has not been
initiated within the last 24 hours, all four LED’s on the
front of the machine will light and a message will
appear on the LCD. Line 3 of the LCD will indicate the
reason the message appears.
NO HEAT TREAT START
BECAUSE
VARIABLE MESSAGE
PRESS SEL KEY
16
Models H62 & H63Important: To the Operator
Following are the variable messages which will appear
on line 3:
1.POWER SWITCH OFF: Power switch was in
the OFF position.
2.MIX OUT PRESENT: There was a mix out
condition present.
3.AUTO OR STANDBY OFF: The unit was not in
the AUTO or STANDBY mode.
NO AUTO OPERATION
ALLOWED. PRESS
AUTO FOR HEAT CYCLE
WASH TO BRUSH CLEAN
If the WASH key is pressed, the next display will
appear and the freezer will have to be disassembled
and brush cleaned.
4.NO HEAT CYCLE TRIED: A heat treatment
cycle was not attempted in the last 24 hours.
(AUTO HEAT TIME was advanced, or a power
loss was experienced at the time the cycle was
to occur, or a heat cycle failure not due to a
thermistor failure.)
If the following screen appears, a soft lock has
occurred during the heat treatment cycle.
HEAT TREAT CYCLE
FAILURE
FREEZER LOCKED
PRESS SEL KEY
If the temperature of the product has not fallen below
41_F(5_C) by the end of the COOL cycle, the following
screen will appear.
PRODUCT OVER TEMP
FREEZER LOCKED
PRESS SEL KEY
Press the MENU/SEL key to advance to the next
display.
MODE: OFF
MIX: OK
HOPPER TEMP: 41.0F
FREEZER LOCKED
Once the freezer is unlocked by starting a heat
treatment cycle, only the heat cycle LED will light. If the
freezer is unlocked by brush cleaning, the mix low and
mix out LED’s will light.
Operator Menu
Screen “A” is the OPERATOR MENU. It is used to
enter the operator function displays. To access the
OPERATOR MENU, simply press the MENU/SEL key.
The cursor will flash over the letter “A” indicating that
this is screen “A”. To select a different screen, use the
arrow keys and move the cursor to the desired screen
selection and press the MENU/SEL key .
OPERATOR MENU
A
BCDEFGHIJKLMN
EXIT FROM MENU
<------ ------>SEL
When one of these messages appears, automatic
freezer operation cannot take place until the freezer is
disassembled and brush cleaned or has completed a
heat treatment cycle.
Screen “B” is FAULT DESCRIPTION. The fault
description will indicate if there is a fault with the
freezer.
The next display will instruct the operator to start a heat
treatment cycle manually (by pressing the AUTO key),
or to disassemble and brush clean the freezer. If the
FAULT DESCRIPTION
VARIABLE MESSAGE
AUTO key is pressed, the freezer will automatically
start the heat treatment cycle and only the heat cycle
CLRSEL
LED will light.
Models H62 & H63Important: To the Operator
17
Clearing Fault Tones
To clear the tone for any faults which have been
corrected, press the <-- -- arrow key. To see if there is
more than one fault, press the MENU/SEL key. When
the last fault is displayed, the control will return to the
OPERATOR MENU. To return to the main screen,
move the cursor to “A” and press the MENU/SEL key
again.
9.BARREL OVER TEMP: The barrel temperature
has risen too high as follows. Clear the tone.
a.The barrel temperature was 41_F(5_C) or
higher for four hours.
b.The barrel temperature was 45_F(7_C)or
higher for more than one hour.
10.POWER FAILURE: This message will appear
in the FAUL T DESCRIPTION if a power failure
has occurred. Clear the tone.
Listed below are the variable messages which will
appear, along with the corrective action:
1.NO FAULT FOUND: There was no fault found
in the freezer. Nothing will appear on the screen
after this variable message appears.
2.BEA TER OVERLOAD: Press the reset button
firmly and clear the tone .
3.HPCO COMPRESSOR: Place the power
switch in the OFF position. Wait 5 minutes for
the machine to cool. Place the power switch in
the ON position and clear the tone.
4.COMP ON TOO LONG: Place the power
switch in the OFF position and clear the tone.
Call service technician.
5.HOPPER THERM BAD: Place the power
switch in the OFF position. Call service
technician.
6.BARREL THERM BAD: Place the power
switch in the OFF position. Call service
technician.
7.GLYCOL THERM BAD: Place the power
switch in the OFF position. Call service
technician.
8.HOPPER OVER TEMP: The hopper
temperature has risen too high as follows. Clear
the tone.
a.The hopper temperature was 41_F(5_C) or
higher for four hours.
Screen “C” is SET CLOCK. This screen will display the
current date and time. The date and time may only be
changed after the freezer has been manually brush
cleaned but before it has been placed in the AUTO
mode. Move the cursor under the number you wish to
change. Press the plus key to increase the number;
press the minus key to decrease the number. When
the desired time and date appears, press the
MENU/SEL key once to return to the OPERATOR
MENU.
SET CLOCK
10:21 AM12/07/2009
-- -<------ ------>+++------SEL
If an invalid date is entered, the following screen will
appear.
SET CLOCK
10:34 AM02/30/2010
-- --I N V A L I D D A T E
<------ ------>+++------SEL
When the MENU/SEL key is pressed, the controller
will return to the previous LCD screen to allow for
correction of the calendar entry. The controller will not
advance to the next screen until a valid date has been
entered. Once a valid date has been entered, pressing
the MENU/SEL key will display a the Daylight Saving
Time screen.
DAYLIGHT SAVING TIME
ENABLEDISABLE
_____
<-------->SEL
b.The hopper temperature was 45_F(7_C) or
higher for more than one hour.
091210
Pressing the <-- -- arrow key or the -- --> arrow key
will move the cursor left or right respectively. Pressing
18
Models H62 & H63Important: To the Operator
the MENU/SEL key while under “ENABLE” will accept
the selection and will automatically increase the clock
one hour at 2:00 a.m. on the first Sunday in every April.
It will decrease one hour at 2:00 a.m. on the last
Sunday in every October. Pressing the MENU/SEL
key while under “DISABLE” will accept the selection
and operate normally. Pressing the MENU/SEL key
again will accept the selection and return to the
OPERATOR MENU.
Screen “D” is SYSTEM INFORMATION. The first
screen will indicate the software version used in the
unit.
SOFTWARE VERSION
H63 Control UVC2
Version X.XX
SEL
Press the MENU/SEL key to view the second screen
of the SYSTEM INFORMATION display. This screen
will indicate the version number and number of
language strings.
Screen “E” is AUTO HEAT TIME. This screen is used
to set the time of day in which the heat treatment cycle
will start. Move the cursor under the number you wish
to change. Press the plus key to increase the number;
press the minus key to decrease the number. When
the desired time appears, press the MENU/SEL key
once to return to the OPERA T OR MENU.
AUTO HEAT TIME
TIME: 12:00 AM
-- --
<------ ------>+++------SEL
Screen “F” is BRUSH CLEAN CYCLE. This option
allows the manager to select the maximum number of
days between brush cleanings. The brush clean cycle
may only be changed after the freezer has been
manually cleaned, but before it has been placed in the
AUTO or STANDBY mode.
Screen “G” is CURRENT CONDITIONS. This screen
displays the hopper and barrel temperatures. Press
the MENU/SEL key once to view the SERVINGS
COUNTER screen.
Language
V1.10r00English457
SEL
Press the MENU/SEL key to view the third screen of
the SYSTEM INFORMATION display. This screen will
indicate the Bill of Material number and serial number
for the unit. Press the MENU/SEL key once to return
to the Operator Menu.
B.O.M.0H6333C000
S/NK0000000
SEL
HOPPERBARREL
38.528.5
TIME C11:00
The SERVINGS COUNTER screen indicates the
number of draws since the last brush cleaning or since
the last serving counter reset. A maximum of 32,767
draws can be recorded; an additional draw will cause
the counter to restart at zero. Pressing the MENU/SEL
key will return the display to the Operator Menu.
SERVINGS COUNTER
DRAWS
12
SEL
Draws are counted during the AUTO mode of
operation only.
120126
Models H62 & H63Important: To the Operator
19
Screen “H” is HEAT CYCLE DATA. The information
from the previous heat treatment cycles can be
obtained through this screen. The most recent heat
treatment cycle data will be shown first; press the plus
key to scroll through the remaining heat cycle displays.
If a heat treatment cycle failure should occur, a two
character message will appear on the second line of
the screen. Press the MENU/SEL key once to return
to the OPERATOR MENU.
00:0000:0000:00
HEATOVERCOOLRC
00:0000:0000:00
TEMP AT END0.01
Listed below are the variable messages which could
appear:
HTFailure in the heating phase.
CLFailure in the cooling phase.
TTFailure in meeting total heat treatment cycle
time requirement.
MO Mix out condition.
OPOperator interruption.
PFPower failure. (If a power failure occurs, but
the heat treatment cycle does not fail, an
asterisk (*) will appear on the 3rd line of the
display.)
BOBeater overload.
HOHigh pressure cut--out.
THFailed thermistor probe.
PSPower switch placed in the OFF position.
MLMix Low Condition.
1414 Day Timeout Occurred.
RCHeat Cycle Record Cleared.
Pressing the <-- -- arrow key on any HEAT CYCLE
DATA screen will cause the extended data screen to
be displayed. This screen shows the hopper, barrel,
and glycol temperatures, and the amount of time the
freezer spent in the phase of the heat cycle when the
heat cycle completed, or was terminated.
Screen “I” is the LOCKOUT HISTORY. This screen
displays a history of the last 40 hard locks, soft locks,
and brush clean dates. Page numbers are indicated in
the upper right hand corner. Page 1 always contains
the most recent failure. Press the +++ key to cycle
through the pages.
The second line of the screen displays the date and
time a failure occurs. The third line indicates the
reason for a failure, or will indicate a successful brush
cleaning has occurred. Some failures occur for
multiple reasons. When this occurs, a page will be
generated for each reason. Press the MENU/SEL key
once to return to the Operator Menu.
LOCKOUT HISTORY1
12/21/0902:08
SOFTLOCK ABORT
+ + +-- -- --S E L
Screen “J” is the SERVICE MENU. This screen can
only be accessed by a service technician.
Screen “K” is the STANDBY MODE. To place the
freezer in the STANDBY mode, move the cursor under
the word “yes”. Press the MENU/SEL key to execute
the command. Pressing the MENU/SEL key again will
return you to the main screen. To exit the STANDBY
mode and place the unit in AUTO, press the AUTO key
once. Pressing the AUTO key again will place the unit
in the OFF mode.
HOPPERBARRELGLYCOL
151.0134.5178.0
PHASE TIME: 1:201
20
STANDBY MODE
STANDBYYESNO
-- -- --
<------ ------>SEL
Models H62 & H63Important: To the Operator
Screen “L” is AUTO START TIME. This option allows
the manager to set the time of day that the machine
automatically enters the AUTO mode from the
STANDBY mode. Selecting this option displays the
AUTO START TIME Enable/Disable screen. Pressing
the <---- key moves the cursor under the ENABLE
screen. Pressing the -- --> key moves the cursor under
the DISABLE selection.
AUTO START TIME
ENABLEDISABLE
-- -- --
<------ ------>SEL
Pressing the MENU/SEL key with the cursor under the
ENABLE selection displays the following screen.
AUTO START TIME
TIME :12:00 AM
<------ ------>+++------SEL
To change the time, move the cursor under the number
to change. Press the +++keytoincreasethenumber.
Press the -- -- -- key to decrease the number. When the
desired time appears, press MENU/SEL key to accept
the setting.
Screen “M” is MIX LEVEL AUDIBLE. This option
enables or disables an audible alarm for MIX LOW and
MIX OUT conditions. Place the cursor under the
desired selection by using the arrow keys. Press
MENU/SEL to accept the setting.
MIX LEVEL AUDIBLE
ENABLEDISABLE
-- -- -<------ ------>SEL
Screen “N” is MANUAL HEAT CYCLE. This option
allows a heat cycle to be initiated at any time.
MANUAL HEAT CYCLE
YESNO
-- -- --
<------ ------>SEL
091209
Models H62 & H63Important: To the Operator
21
Section 6Operating Procedures
The Models H62 and H63 have 7 quart (6.6 liter)
freezing cylinders and offer one flavor.
The Model H63 has been selected to show you the
pictured step--by--step operating procedures for both
models contained in this manual. These models, for
practical purposes of operation, are the same.
We begin our instructions at the point where we enter
the store in the morning and find the parts
disassembled and laid out to air dry from the previous
night’s brush cleaning.
These opening procedures will show you how to
assemble these parts into the freezer, sanitize them,
and prime the freezer with fresh mix in preparation to
serve your first shake.
If you are disassembling the machine for the first time
or need information to get to this starting point in our
instructions, turn to page 33, “Disassembly”, and start
there.
Assembly
Note: Make sure the seal is not installed inside--out.
The ridge that protrudes at the center of the seal
should be on the outside.
Step 2
Install the drive shaft into the freezing cylinder , hex end
first, and into the rear shell bearing until the seal fits
securely over the rear shell bearing. Be certain the
drive shaft fits into the drive coupling without binding.
Figure 7
Note: When lubricating parts, use an approved food
grade lubricant (example: Taylor Lube HP).
MAKE SURE THE POWER SWITCH IS IN
THE OFF POSITION! Failure to do so may cause
injury from hazardous moving parts, or electrocution.
Be certain your hands are sanitized before
assembling the freezer.
Step 1
Lubricate the groove and shaft portion of the beater
drive shaft. Slide the drive shaft seal over the shaft and
groove until it snaps into place. DO NOT lubricate the
hex end of the drive shaft.
Fill the inside portion of the seal with 1/4” more
lubricant. Lubricate the flat side of the seal that comes
in contact with the bearing.
120416
Figure 8
Note: After inserting the d rive shaft into the
freezing cylinder, use a single service paper towel
to remove any excess lubricant that was displaced
from the drive shaft seal when it was installed onto
the rear shell bearing.
22
Models H62 & H63Operating Procedures
Step 3
Slide the beater into the freezing cylinder.
Figure 9
Step 5
Assemble the torque rotor by sliding the two o--rings on
the front of the shaft and lubricate them thoroughly to
prevent leaking. Place the white plastic guide bearing
on the rear of the rotor shaft. DO NOT lubricate the
plastic guide bearing.
Step 4
Make sure the beater assembly is in position over the
drive shaft. Turn the beater slightly to be certain that
the beater is properly seated. When in position, the
beater will not protrude beyond the front of the freezing
cylinder.
Figure 10
Figure 11
Step 6
Insert the torque rotor, plastic guide bearing end first,
making sure that it fits into the hole in the beater drive
shaft. Rotate it several times to check for proper
positioning.
Figure 12
111012
Models H62 & H63Operating Procedures
23
Step 7
Slide the two o--rings onto the draw valve and
lubricate.
Figure 13
Step 9
Place the o--ring on the prime plug and lubricate.
Figure 15
Step 10
Screw the prime plug into position on the front of the
door.
Step 8
Lubricate the inside of the door spout, top and bottom.
Insert the draw valve into the freezer door from the top.
It will be necessary to rotate the draw valve bracket to
the right to allow installation of door on freezer.
Figure 14
Step 11
Place the large rubber gasket into the groove on the
back side of the freezer door. Slide the white plastic
front bearing onto the bearing hub. Make certain that
the flanged end of the bearing is resting against the
freezer door. DO NOT lubricate the gasket or the front
bearing.
Figure 16
24
Models H62 & H63Operating Procedures
Step 12
Install the freezer door. Locate the torque rotor in the
center hole of the freezer door. Position the door on the
four studs on the front of the freezing cylinder and
firmly push it into place. Install the four handscrews on
the studs and finger--tighten equally in a criss--cross
pattern to insure the door is snug. Do not
over--tighten.
Step 15
Install the torque arm. Position the torque arm by
slipping it up through the slot in the operating arm and
then down into the hole in the torque rotor shaft. Check
the torque arm by moving it back and forth to be sure
it moves freely and easily.
Figure 17
Step 13
Rotate the draw valve bracket to the left to engage the
draw arm.
Step 14
Install the drip pan into the hole in the front panel.
Figure 18
Figure 19
Step 16
Install the front drip tray and splash shield.
Figure 20
Models H62 & H63Operating Procedures
25
Step 17
Lay the agitator in the bottom of the mix hopper for
sanitizing.
Figure 21
Sanitizing
Step 5
Press the WASH key and allow the sanitizing solution
in the freezing cylinder to agitate for five minutes.
Step 1
Prepare a pail of an approved 100 PPM sanitizing solution (examples: 2--1/2 gal. [9.5 liters] of Kay--5Ror
2 gal. [7.6 liters] of Stera-- SheenR). USE WARM WATER AND FOLLOW THE MANUFACTURER’S SPECIFICATIONS.
Step 2
Pour the sanitizing solution over the agitator in the
bottom of the mix hopper and allow it to flow into the
freezing cylinder.
MAKE SURE YOUR HANDS ARE CLEAN
AND SANITIZED BEFORE PERFORMING THESE
NEXT STEPS.
Step 3
While the solution is flowing into the freezing cylinder,
take particular care to brush clean the mix level
sensing probes, the mix hopper, mix inlet hole, the
outside of the agitator housing, and the agitator. Brush
the exposed sides of the hopper.
Step 4
Place the power switch in the ON position.
Figure 22
Step 6
With a pail beneath the dispensing spout, open and
close the draw valve six times. Draw off the remaining
sanitizing solution.
Figure 23
110527
26
Models H62 & H63Operating Procedures
Step 7
Once the sanitizer stops flowing from the dispensing
spout, close the draw valve and press the WASH key,
cancelling the beater motor operation.
Figure 24
MAKE SURE YOUR HANDS ARE CLEAN
AND SANITIZED BEFORE PERFORMING THE
NEXT STEP.
Priming
Note: If a powdered or concentrated mix will be used,
follow the manufacturer’s mix preparation instructions
before placing the mix in the mix hopper. DO NOT
attempt to mix the product in the hopper!
Step 1
Place a mix pail beneath the door spout and open the
draw valve. Fill the hopper with FRESH mix and allow
it to flow into the freezing cylinder. This will force out
any remaining sanitizing solution. When full strength
product is flowing from the door spout, close the draw
valve.Opentheprimeplugbyturningit
counterclockwise until the air in the freezing cylinder is
allowed to escape.
Step 8
Place the agitator on the agitator housing.
Figure 25
Note: If the agitator stops turning during normal
operation, place the unit in the OFF mode. Remove the
agitator from the agitator housing and brush clean
these parts with sanitizing solution. Install the agitator
back onto the agitator housing and place the unit in the
ON mode. Be sure your hands are sanitized when
performing this step.
Figure 26
Step 2
When product rises to the bleed port, close the prime
plug by turning it clockwise until it is snug against the
freezer door.
Step 3
Press the AUTO key. When the unit cycles off, the
product will be ready to serve.
Figure 27
091210
Models H62 & H63Operating Procedures
27
Step 4
Fill the hopper with fresh mix and place the mix hopper
cover in position.
Note: Use only FRESH mix when priming the freezer.
Daily Closing Procedures
THIS PROCEDURE MUST BE PERFORMED ONCE
DAILY!
The function of the Heat Treatment Cycle is to destroy
bacteria by raising the temperature of the mix in the
freezing cylinder and the hopper to a specified
temperature for a specified period of time, and then
bringing the temperature back down low enough to
retard spoilage.
Step 1
Remove the hopper cover and the agitator. Take these
parts to the sink for further cleaning and sanitizing.
Note: Pressing the <-- -- arrow key will stop the
agitator rotation for ten seconds.
Figure 28
Step 2
Remove the drip pan, front drip tray, and splash shield,
and take them to the sink for further cleaning.
Rinse these parts in cool, clean water. Prepare a small
amount of an approved cleaning solution and brush
clean the parts.
The Heat Treatment Cycle will start at the time
designated in the Auto Heat Time.
Important: The level of mix in the mix hopper must be
at the line on the agitator paddle. (The mix low light
must not be ON.)
Note: If the CLEAN MANUALLY light is flashing, the
machine must be disassembled and brush cleaned
within 24 hours.
The freezer must first be in the STANDBY or AUTO
mode before the HEAT cycle may be started.
MAKE SURE YOUR HANDS ARE CLEAN
AND SANITIZED BEFORE PERFORMING THE
NEXT STEP.
Step 3
Place the front drip tray and splash shield on a clean,
dry, surface to air--dry overnight or until the heating
cycle is complete.
Step 4
Prepare a small amount of an approved 100 PPM sanitizing solution. Sanitize the agitator, hopper cover, and
drip pan.
MAKE SURE YOUR HANDS ARE CLEAN
AND SANITIZED BEFORE PERFORMING THE
NEXT STEP.
Step 5
Install the agitator back onto the agitator housing.
Note: Pressing the <-- -- arrow key will stop the
agitator motion for 10 seconds.
Step 6
Install the hopper cover and the drip pan.
28
Models H62 & H63Operating Procedures
Step 7
Return to the freezer with a small amount of cleaning
solution. Dip the end brush into the cleaning solution
and brush clean the door spout and bottom of the draw
valve.
Note: T o assure sanitary conditions are maintained,
brush each item for a total of 60 seconds, repeatedly
dipping the brush in cleaning solution.
Step 8
Rinse a single service towel in cleaning solution and
wipe down the freezer door and area around the
bottom of the freezer door.
Step 9
Rotate the draw valve bracket to the right to disengage
it from the draw arm before entering a heat cycle.
Daily Opening Procedures
Evaluate the condition of LED’s (lights) and screen
messages (Hard Lock or Soft Lock, etc.) before
performing the Opening Procedures. As indicated in
the illustration below, four flashing LED’s indicate a
“locked” condition.
Note: Once the heating cycle has started, it cannot be
interrupted. The heating cycle will take a maximum of
four hours to complete.
DO NOT draw product or attempt to
disassemble the unit during the HEAT cycle. The
product is hot.
When the heating cycle is complete, the control will
return to the STANDBY mode.
There are three phases of the heat cycle; Heating,
Holding and Cooling. Each phase has a time limit. If
any one of the three phases fails to reach the proper
temperatures within the time limit, the cycle will
automatically abort and return to the STANDBY mode.
The LCD will display the message “HEAT TREAT
CYCLE FAILURE -- FREEZER LOCKED -- PRESS
SEL KEY”. The product may not be safe to serve. The
freezer will be locked out of the AUTO mode. Discard
the product and brush clean the machine.
Figure 29
MAKE SURE YOUR HANDS ARE CLEAN
AND SANITIZED BEFORE PERFORMING THESE
NEXT STEPS.
Step 1
When the heating cycle is complete, the normal display will appear, showing the machine in the
STANDBY mode.
Step 2
Rotate the draw valve bracket to the left to engage the
draw arm.
Step 3
Prepare a small amount of an approved 100 PPM sanitizing solution (examples: Kay--5Ror Stera-SheenR). USE WARM WATER AND FOLLOW THE
MANUFACTURER’S SPECIFICATIONS.
Step 4
Sanitize the front drip tray and splash shield in the
sanitizing solution.
110527
Models H62 & H63Operating Procedures
29
DO NOT use a water jet to clean or rinse the
freezer. Failure to follow these instructions may result
in serious electrical shock.
Step 5
Return to the freezer with a small amount of sanitizing
solution. Dip the end brush into the sanitizing solution
and brush clean the door spout and bottom of the draw
valve.
Note: T o assure sanitary conditions are maintained,
brush clean each item for a total of 60 seconds,
repeatedly dipping the brush in sanitizing solution.
Step 6
Rinse a single service towel in sanitizing solution and
wipe down the freezer door and area around the
bottom of the freezer door.
Step 7
Install the front drip tray and splash shield.
Step 8
Press the AUTO key to resume normal operation.
When the unit cycles off, product is ready to serve.
Figure 31
Manual Brush Cleaning
THISPROCEDUREMUSTBE PERFORMED
EVERY 14 DAYS.
Figure 30
ALWAYS FOLLOW LOCAL HEALTH CODES.
To disassemble your unit, the following items will be
needed:
STwo cleaning pails
SNecessary brushes (provided with freezer)
SCleaning solution
SSingle service towels
30
Models H62 & H63Operating Procedures
Draining Product From The
Freezing Cylinder
Step 1
Press the AUTO key, cancelling compressor and
beater motor operation.
Step 4
Open the draw valve and drain the remaining product
from the freezing cylinder and mix hopper.
Figure 34
Figure 32
Step 2
Remove the hopper cover and the agitator from the
mix hopper. Take these parts to the sink for cleaning.
Step 3
With a pail under the door spout, press the WASH key.
Figure 33
Step 5
When the flow of product stops, press the WASH key,
cancelling the wash cycle and close the draw valve.
Discard this product.
Figure 35
Models H62 & H63Operating Procedures
31
Rinsing
Step 1
Pour two gallons (7.6 liters) of cool, clean water into
the mix hopper. With the brushes provided, scrub the
mix hopper, mix level sensing probes, the outside of
the agitator housing, and the mix inlet hole.
Figure 36
Step 2
With a mix pail beneath the door spout, press the
WASH key.
Step 3
Open the draw valve on the freezer door. Drain all the
rinse water from the door spout, close the draw valve,
and press the WASH key cancelling the wash cycle.
Figure 38
Repeat this procedure until the rinse water being
drawn from the freezing cylinder is clear.
Hopper Cleaning
Figure 37
Step 1
Prepare a pail of an approved 100 PPM cleaning solution (examples: 2--1/2 gal. [9.5 liters] of Kay--5Ror
2 gal. [7.6 liters] of Stera-- SheenR). USE WARM WATER AND FOLLOW THE MANUFACTURER’S SPECIFICATIONS.
Step 2
Pour the cleaning solution into the hopper and allow it
to flow into the freezing cylinder.
Step 3
While the solution is flowing into the freezing cylinder,
brush clean the mix hopper, mix level sensing probes,
the outside of the agitator housing, and mix inlet hole.
110531
32
Models H62 & H63Operating Procedures
Step 4
Press the WASH key and allow the cleaning solution
in the freezing cylinder to agitate for five minutes.
Disassembly
Note: Failure to remove parts, brush clean and then
air dry these parts, will result in damage to the related
parts. These parts must be removed every 14 days or
the machine will lock--out and will not operate in the
AUTO mode.
BE SURE THE POWER SWITCH IS IN THE
OFF POSITION. Failure to do so may cause injury
from electrocution or hazardous moving parts.
Step 1
Lift out the torque arm. Rotate the draw valve bracket
to the right to disengage it from the draw arm
Figure 39
Step 5
Place an empty pail beneath the door spout.
Step 6
Open the draw valve on the freezer door and draw off
all the solution.
Step 7
Once the cleaner stops flowing from the door spout,
close the draw valve and press the WASH key,
cancelling the wash cycle.
Step 2
Remove the handscrews, freezer door, torque rotor
assembly, beater, scraper blades, and drive shaft from
the freezing cylinder. T ake these parts to the sink for
cleaning.
Hint: If the guide bearing is not connected to the end
of the torque rotor shaft, it is still lodged in the beater
drive shaft. To remove the guide bearing, insert the
torque arm into the side hole of the drive shaft and
push the bearing forward.
Step 3
Remove the front drip tray and splash shield.
Figure 40
Models H62 & H63Operating Procedures
33
Figure 41
Brush Cleaning
DO NOT use a water jet to clean or rinse the
freezer. Failure to follow these instructions may result
in serious electrical shock.
Step 1
Prepare a sink with an approved cleaning solution
(examples: Kay--5R or Stera--SheenR). USE WARM
WATER AND FOLLOW THE MANUFACTURER’S
SPECIFICATIONS.
IMPORTANT:Followlabeldirections,astoo
STRONG of a solution can cause parts damage, while
too MILD of a solution will not provide adequate
cleaning. Make sure all brushes provided with the
freezer are available for brush cleaning.
Step 2
Remove the:
SSeal from the drive shaft
SO--rings and guide bearing from the torque
rotor
SDraw valve and prime plug from the freezer
door
SO--rings from the draw valve and prime plug
SGasket and front bearing from the freezer
door.
Note: To remove o--rings, use a single service towel
to grasp the o--ring. Apply pressure in an upward
direction until the o--ring pops out of its groove. With
the other hand, push the top of the o-- ring forward, and
it will roll out of the groove and can be easily removed.
If there is more than one o--ring to be removed, always
remove the rear o--ring first. This will allow the o--ring
to slide over the forward rings without falling into the
open grooves.
Step 3
Return to the freezer with a small amount of cleaning
solution. With the black bristle brush, brush clean the
rear shell bearing at the back of the freezing cylinder.
Figure 42
Step 4
Remove the drip pan from the front panel and take to
the sink for cleaning.
Note: If the drip pan is filled with an excessive amount
of mix, refer to the Troubleshooting Guide.
Step 5
Thoroughly brush clean all disassembled parts,
including the parts tray, in the cleaning solution. Make
sure all lubricant and mix film is removed. Take
particular care to brush cleanthe drawvalve core in the
freezer door. Place the cleaned parts in the parts tray
to air--dry overnight.
Step 6
Wipe clean all exterior surfaces of the freezer.
34
Models H62 & H63Operating Procedures
Section 7Important: Operator Checklist
During Cleaning and Sanitizing
Cleaning and sanitizing schedules are governed by
your State or local regulatory agencies and must be
followed accordingly. The following check points
should be stressed during the cleaning and sanitizing
operations. CLEANING AND SANITIZING MUST BE
PERFORMED EVERY 14 DAYS.
ALWAYS FOLLOW LOCAL HEALTH CODES.
T roubleshooting Bacterial Count
j 1. Thoroughly clean and sanitize the machine
regularly, including complete disassembly and
brush cleaning.
j 2. Use all the brushes supplied for thorough
cleaning. The brushes are specially designed to
reach all the mix passageways.
j 3. Use the white bristle brush to clean the mix inlet
hole which extends from the mix hopper down
to the rear of the freezing cylinder.
j 4. Use the black bristle brush to thoroughly clean
the rear shell bearing located at the rear of the
freezing cylinder. Be sure to have a generous
amount of cleaning solution on the brush.
j 5. Properly prepare the cleaning and sanitizing
solutions. Read and follow the label directions
carefully. Too strong of a solution may damage
the parts and too weak of a solution will not do
an adequate job of cleaning or sanitizing.
j 6. The temperature of the mix in the mix hopper
and the walk--in cooler should be below 40_F.
(4.4_C.).
Regular Maintenance Checks
j 1. Rotate the scraper blades to allow both sides of
the knife edge to wear evenly. This will
contribute to self--sharpening and help maintain
fast, efficient freezing.
j 2. Replace scraperbladesthatarebent,
damaged, or worn down.
j 3. Before installing beater, be certain that the
scraper blades are properly attached over the
beater pins.
j 4. Check the rear shell bearing for signs of wear
(excessive mix leakage in drip pan) and be
certain it is properly cleaned.
j 5. Using a screwdriver and cloth towel, keep the
rear shell bearing and the female hex drive
socket clean and free of lubricant and mix
deposits.
j 6. Dispose of o--rings and seals if they are worn,
torn, or fit too loosely, and replace with new
ones.
j 7. Follow all lubricating procedures as outlined in
“Assembly”.
j 8. On air--cooled units, check the condenser for
accumulation of dirt and lint. A dirty condenser
will reduce the efficiency and capacity of the
machine. The condenser should be cleaned
monthly with a soft brush. Never use
screwdrivers or other metal probes to clean
between the fins.
Note: For machines equipped with an air filter,
it will be necessary to vacuum clean the filters
on a monthly schedule.
j 9. On water cooled units, check the water lines for
kinks or leaks. Kinks can occur when the
machine is moved back and forth for cleaning or
maintenancepurposes.Deterioratedor
cracked water lines should be replaced only by
an authorized Taylor mechanic.
Models H62 & H63Important: Operator Checklist
35
Winter Storage
Disconnect the freezer from the main power source to
prevent possible electrical damage.
If the place of business is to be closed during the winter
months, it is important to protect the freezer by
following certain precautions, particularly if the
building is subject to freezing conditions.
On water cooled freezers, disconnect the water
supply. Relieve pressure on spring in water valve. Use
air pressure on the outlet side to blow out any water
remaining in the condenser. This is extremelyimportant. Failure to follow this procedure may cause
severe and costly damage to the refrigeration system.
Your local T aylor Distributor can perform this service
for you.
Wrap detachable parts of the freezer (such as the
beater, blades, the drive shaft, and the freezer door)
and place them in a dry, protected place. Rubber trim
parts and gaskets can be protected by wrapping with
moisture--proof paper. All parts should be thoroughly
cleaned of dried mix or lubrication accumulations
which attract mice and other vermin.
36
Models H62 & H63Important: Operator Checklist
Section 8Troubleshooting Guide
PROBLEMPROBABLE CAUSEREMEDY
1. Soft lock message
appears on LCD.
a. More than 24 hours since
the last heat cycle.
b. The power switch is in the
OFF position.
c. The freezer is not in the
AUTO or STANDBY
mode.
d. Mix out condition.d. The level of mix in the mix
a. The freezer must go
through a heat cycle every
24 hours. The freezer
must now be
disassembled and brush
cleaned or placed in a
heat cycle.
b. The power switch must be
in the ON position. The
freezer must now be
disassembled and brush
cleaned or placed in a
heat cycle.
c. The freezer must be in the
AUTO or STANDBY
mode. The freezer must
now be disassembled and
brush cleaned or placed in
a heat cycle.
hopper must be above the
MIX OUT probe before
starting the heat cycle.
The freezer must now be
disassembled and brush
cleaned or placed in a
heat cycle.
PAGE
REF.
17
17
17
17
e. The agitator is not
installed.
f. The agitator is not
rotating.
Models H62 & H63Troubleshooting Guide
37
e. The agitator must be
cleaned and installed
before starting the heat
cycle. The freezer must
now be disassembled and
brush cleaned.
f. The agitator must be
cleaned before starting
the heat cycle.
Disassemble the freezer
and brush clean.
28
28
PROBLEMPROBABLE CAUSEREMEDY
PAGE
REF.
2. Hard lock message
appears on LCD.
a. There has been a
thermistor failure (freezing
cylinder, hopper, or glycol)
during the heat treatment
process.
b. More than 14 days since
last brush cleaning.
3. No product being
dispensed with draw valve
open and machine in the
a. There is an inadequate
amount of mix in the
hopper.
AUTO mode.
b. There is a freeze-up in the
mix inlet hole.
c. Beater rotating
counter-clockwise.
4. The product is too stiff.a. Improper lubrication of
torque rotor o-rings.
b. Improper consistency
control adjustment.
a. The freezer must be
16
disassembled and brush
cleaned.
b. The freezer must be
16
disassembled and brush
cleaned every 14 days.
a. Fill the hopper with mix.27
b. Call a service technician
-- -- -to adjust hopper
temperature.
c. Contact service technician
-- -- -to correct rotation to
clockwise.
a. Lubricate the o-rings
23
properly.
b. Product should be
13
dispensed at 27_ to 29_F.
(-2.8_ to -1.7_C.).
c. The torque rotor is
binding.
c. Before installing the
torque arm, check to see
25
if the torque rotor can be
rotated freely without
binding.
d. Torque arm not installed.d. Install torque arm.25
090826
38
Models H62 & H63Troubleshooting Guide
PROBLEMPROBABLE CAUSEREMEDY
PAGE
REF.
5. The product is too soft.a. Improper consistency
control adjustment.
b. The torque rotor is
binding.
c. Improper lubrication of
torque rotor o-rings.
d. Lubrication of torque rotor
guide bearing.
e. Not enough air space
around unit (air-cooled).
f. Dirty condenser
(air-cooled)
g. The mix is out-of-date.g. Use only fresh mix.28
h. Loss of condenser
cooling.
6. The mix in the hopper is
too cold.
a. The temperature is out of
adjustment.
a. Product should be
dispensed at 27_ to 29_F.
(-2.8_ to -1.7_C.).
b. Before installing the
torque arm, check to see
if the torque rotor can be
rotated freely without
binding.
c. Lubricate the o-rings
properly.
d. Do not lubricate the guide
bearing.
e. Allow for adequate air flow
across the condenser.
f. Clean regularly.35
h. Locate cause of water
-- -- --
loss and correct.
a. Call a service technician
-- -- -to adjust hopper
temperature.
13
23
24
23
2
7. The mix in the hopper is
too warm while in the
AUTO mode.
8. The drive shaft is stuck in
the gear box coupling.
a. The hopper cover is not in
position.
b. The temperature is out of
adjustment.
a. Mix and lubricant collected
in the drive coupling.
b. Rounded corners of drive
shaft, coupling, or both.
a. Place the cover in
position.
b. Call a service technician
to adjust hopper
temperature.
a. Brush-clean rear shell
bearing area regularly.
b. Call service technician to
correct cause and replace
the necessary
components. (Note: Do
not lubricate end of drive
shaft.)
28
-- -- --
35
22
Models H62 & H63Troubleshooting Guide
39
PROBLEMPROBABLE CAUSEREMEDY
PAGE
REF.
9. The freezing cylinder walls
are scored.
10. Excessive mix leakage
from the dispensing spout.
11. Excessive mix leakage
into the rear drip pan.
a. The front bearing is
missing or worn.
b. The gear box is out of
alignment.
c. The beater pins are
broken.
d. The beater assembly is
bent.
a. The draw valve o-rings
are worn or missing.
b. There is unadequate
lubrication on the draw
valve o-rings.
c. The wrong type of
lubricant was being used
(Example: petroleum base
lubricant).
a. Worn or missing seal on
drive shaft.
a. Install or replace front
24
bearing.
b. Call a service technician
-- -- --
to realign gear box.
c. Call service technician to
35
repair or replace.
d. Call a service technician
-- -- -to repair or replace beater
and to correct cause of
insufficient mix in freezing
cylinder.
a. Replace regularly.42
b. Lubricate properly.24
c. Use food grade lubricant
22
(Example: Taylor Lube
High Performance).
a. Replace regularly.35
b. Inadequate lubrication of
drive shaft.
c. Seal installed inside-out
b. Follow lubrication
procedures in “Assembly”.
c. Install correctly.22
on drive shaft.
d. Bad rear shell bearing.d. Call service technician to
replace rear shell bearing.
e. Drive shaft and beater
e. Call service technician.-- -- --
working forward.
22
-- -- --
40
Models H62 & H63Troubleshooting Guide
PROBLEMPROBABLE CAUSEREMEDY
PAGE
REF.
12. No freezer operation after
placing unit in the AUTO
mode.
13. Liquid Crystal Display is
blank after power switch is
placed in the ON position.
14. Product not feeding into
freezing cylinder.
a. Unit unplugged.a. Plug into wall receptacle.-- -- --
b. Circuit breaker off or
blown fuse.
c. Beater motor out on reset.c. Clear the tone and reset
b. Turn circuit breaker on or
replace fuse.
-- -- --
13
freezer.
d. Compressor off on high
pressure cut out.
d. Clear the tone. Place unit
in the AUTO mode. If
18
problem persists, contact
service technician.
e. Water turned off
e. Re-establish water supply.-- -- --
(water-cooled units.)
a. Unit unplugged.a. Plug into wall receptacle.-- -- --
b. Circuit breaker off or
blown fuse.
c. Screen intensity out of
adjustment.
b. Turn circuit breaker on or
replace fuse.
c. Call service technician to
adjust.
-- -- --
-- -- --
a. Inadequate mix in hopper.a. Fill hopper with mix.27
b. Mix inlet hole frozen up.b. Hopper temperature
needs adjustment. Call
service technician.
-- -- --
Models H62 & H63Troubleshooting Guide
41
Section 9Parts Replacement Schedule
PART DESCRIPTIONEVERY 3 MONTHSEVERY 6 MONTHSANNUALLYQTY.
Drive Shaft SealX1
Front BearingX1
Freezer Door GasketX1
Draw Valve O-RingsX2
Torque Rotor Guide BearingX1
Torque Rotor O-RingsX2
Prime Plug O--RingX1
Double Ended BrushInspect & Replace if
Necessary
Black Bristle Brush, 1” x 2”Inspect & Replace if
Necessary
White Bristle Brush, 1-1/2” x 2”Inspect & Replace if