Sonim XP 5s User Manual

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XP5s

USER GUIDE

© 2018 by Sonim Technologies, Inc. All rights reserved.	Version 1 05.01.2018	1
CONTENT

GENERAL INFORMATION

Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated.

DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT

The symbol of the crossed-out wheeled bin indicates that within the countries in the European Union, this product, and any enhancements marked with this symbol, cannot be disposed as unsorted waste but must be taken to separate collection at their end- of-life.

DISPOSAL OF BATTERY

Please check local regulations for disposal of batteries. The battery should never be placed in municipal waste. Use a battery disposal facility if available.

GUIDELINE FOR HEADPHONE AND EARPHONE

To prevent possible hearing damage, please do not listen at high volume levels for long periods.

Please register your phone at http://sonimxperience.

com/registration_portal/portal/registration.php to receive product information and updates.

Sonim devices are covered by a 3-Year comprehensive warranty. The battery is covered by a 1-Year limited warranty.

Congratulations on the purchase of a Sonim XP5s (XP5800) mobile phone! This phone is LTE enabled phone and has an intuitive feature-rich user interface, which allows you to make the best use of offered functions.

PHONE MODELS COVERED

This user guide covers Sonim XP5s phone with the model number XP5800. The model name can be seen on backside of the phone.

SONIM SUPPORT INFORMATION

For additional product and support information, visit www.sonimtech.com.

OPTIONS COMMONLY USED ACROSS MENU ITEMS

The following are common actions used across various menu items:

OK	Confirms an action. Use the Center
	selection key to perform this function.

BACK	Use this key to display the previous
	screen.

MENU	Moves the current working application to
	the recent applications list/background
	and displays menu screen.

RECENT	Displays the thumbnails of the
	applications that you have worked on
	recently. To remove any application from
	this list, Select Remove from list from
	option.

GENERAL INFORMATION	2

GENERAL INFORMATION

Disposal of Old Electrical and Electronic Equipment 2 Disposal of Battery 2 Guideline for Headphone and Earphone 2 Register your Phone 2 Phone Models Covered 2 Sonim Support Information 2

Options Commonly Used Across Menu Items 2

SAFETY GUIDELINES

Avoid High Temperatures 6 Personal Medical Devices 6 Child Safety 6

Emergency Calls 6

BATTERY USAGE

Inserting the Battery 6 Charging the Battery 7 Your SIM Card 7 Inserting the SIM Cards 8 Inserting Memory Card 8 Warning 8 Verifying and Optimizing Battery Usage 8

Tips to Extend the Battery Life 9

GETTING STARTED

What is in the Box? 9 Phone Specifications 9

USING YOUR SONIM XP5S

Switching On the Phone 12 Setting Up Your Phone 12 Managing Home Screen 12 Notification Bar Icons 13 Phone Operations Without SIM Card 13 Capturing a Screenshot 13 Text Entry Options 14 To Enter a Word 14

To Insert a Number 14

Manage Apps 15

QUICK SETTINGS

Wi-Fi 16 Bluetooth 16 Torch 16 Airplane Mode 16

Profiles 16

MISSED EVENTS	16
MANAGING WIRELESS & NETWORK
SETTINGS	17

Wi-Fi 17 Bluetooth 17 Data Usage 18 Mobile Networks 18

More 18

MANAGING DEVICE SETTINGS

Display 20 Sound 20 Apps 21 USB Power Saving 22 Storage 22 Battery 22 Memory 22

Gesture 22

MANAGING PERSONAL SETTINGS

Home Screen Shortcuts 23 Emergency Info 23 Location 23 Security 23 Programmable Key 24 Language & Input 24

Factory Reset 24

HOME SCREEN MENU OPTIONS

15 MANAGING SYSTEM SETTINGS

My Notifications 15

Wallpaper 15

Search 15

Home Screen Shortcuts 15

System Settings 15

Date & Time 25 Accessibility 25

About Phone 25

MANAGING CONTACTS

TABLE OF CONTENTS	3

Adding New Contact First Time 26 Adding a New Contact 26 Viewing Contact Details 26 Sending a Message from Contacts 26 Dialing a Number from Contacts 26 Editing the Contact Details 26 Menu Options 26

Managing Contact Settings 28

MANAGING CALL SETTINGS

Making a Call 29 Dialing a Number via Contact 29 Adding a Contact from Home Screen 29 Viewing Call History 29 Deleting Call History 29 Speed Dial Settings 29

Call Settings 29

SENDING MESSAGES

Sending SMS/MMS Message 31 Managing Message Settings 31

Deleting Messages 32

AT&T EPTT SERVICES	33
SONIM SCOUT	34

Setup 34 Utilities 34

Support 34

APPLICATIONS

Music 35 FM Radio 35 File Explorer 36 Backup and Restore 36 Downloads 36 Tools 37 Clock 37 Calculator 37

Sound Recorder 37

OTHER APPLICATIONS

Camera 38 Calendar 38

Browser 38

REGULATORY INFORMATION - USA MARKET 39

RF Exposure Information (SAR) 39 Federal Communication Commission Interference Statement 39 FCC Caution 39 HAC Rating 40

ISED RF Exposure Statement (IC) 40

HAZARDOUS LOCATION USAGE WARNING41

INDEX

TABLE OF CONTENTS	4

SAFETY GUIDELINES

Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.

Do not to use the phone at a refueling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress.

Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and near medical equipment.

Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger to an aircraft. In an aircraft, the phone can be used in flight mode.

Do not expose the device to high temperatures (in excess of 55°C).

Adhere to road safety laws. Do not hold/ use a phone while you are driving; find a safe place to stop first. Use hands-free microphone while you are driving.

Avoid using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids.

Use only Sonim XP5800 approved charging equipment to charge your phone and avoid damage to your phone.

The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements marked with this symbol, cannot be disposed as unsorted waste but must be taken to separate collection at their end-of-life.

Ensure that only qualified personnel install or repair your phone.

The Sonim XP5800 is water-proof and can be submerged to 2 meters for 30 minutes.

Ensure that the audio connector and the SIM slot are properly closed. This will prevent the deposit of water droplets on the connectors, when the phone is immersed in water.

Water droplets may condense under the display cover if the phone is immersed in water with significant drop in temperature.

This does not indicate water leakage. The droplets will disappear at room temperature.

The Sonim XP5800 is dust-resistant, rugged and shock-resistant. However, it is not dust-proof or unbreakable if subjected to overwhelming impact. For best results and long product life, one should protect the Sonim XP5800 from salt water, dust and strong impacts.

SAFETY GUIDELINES	5

AVOID HIGH TEMPERATURES

Leaving the device in hot or cold places, such as in a closed car in summer or winter conditions, reduces the capacity and lifetime of the battery. For the best results, try to use the device between -20°C and +55°C (-4°F and 131°F). A device with a hot or cold battery may not work temporarily, even when the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.

PERSONAL MEDICAL DEVICES

Mobile phones may affect the operation of cardiac pacemakers and other implanted equipment. Please avoid placing the mobile phone over the pacemaker, for example in your breast pocket. When using the mobile phone, place it at the ear opposite the pacemaker. If a minimum distance of 15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of interference is limited. If you suspect that interference is taking place, immediately turn off your mobile phone. Contact your cardiologist for more information. For other medical devices, consult your physician and the manufacturer of the device. Comply with instructions to switch off the device or deactivate the RF transmitter when required, especially when posted in hospitals and airplanes. Equipment used in these places may be sensitive to radio waves emitted from the device and

adversely affect their operation. Also, observe restrictions at gas stations or other areas with flammable atmosphere or when close to electro-explosive devices.

CHILD SAFETY

Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and

its accessories may contain small parts, which could be detached and create a choking hazard.

EMERGENCY CALLS

Mobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies). Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/ or mobile phone features are in use. Check with your local service provider.

WARNING

It is not allowed to connect any external devices to all ports/interface (USB, XPand and SecureAudio Connector) in Hazardous area.

BATTERY USAGE

Sonim XP5s phone comes with a removable battery. For any battery related queries, contact Sonim customer support.

•Use only a Sonim XP5800 certified battery that is designed for this phone model.

•The use of other batteries may void the warranty terms of your phone and cause damage.

•It is recommended to protect the battery from extreme temperature environments and moisture.

•Please keep the battery out of the reach of children.

INSERTING THE BATTERY

1.UNSCREW COVER

To open the battery cover, rotate both the battery cover screws in a counter clockwise direction (as shown in the figure). Sometimes, the battery cover may be tight and some extra effort is required to open it. You can use the screwdriver provided to open the screws.

2.LIFT THE COVER

Lift the back cover to reveal the battery slot.

SAFETY GUIDELINES / BATTERY USAGE	6

3.INSERT BATTERY

Insert the battery and flush into the battery slot such that the three metallic contacts at the top of

the battery are aligned with the metallic contacts within the battery compartment.

4.CLOSE COVER

Close the battery cover. Rotate the battery cover screws in clockwise direction. You can use the screwdriver provided to tighten the screws. Ensure not to overtighten the screws.

CHARGING THE BATTERY

The battery delivered with your mobile phone is not fully charged. We recommend that you charge your mobile for 5 hours before you use your mobile phone for the first time.

Only the power supplies with outputs meet the SELV requirements can be used for charging. The maximum allowable input voltage for the phone is 9v.

There is a risk of explosion while charging if the battery has been replaced by an incorrect type.

If the battery is completely out of charge, it can take several minutes for the charging icon to appear when the charger is connected.

1.INSERT CHARGER

Insert the charger plug into a power outlet.

2.CONNECT TO THE PHONE

The charging port is located in the lower side of the phone, below the back cover. Insert the charger connector to the charging port.

3.CHARGING ANIMATION/ICON

•If the battery is being charged when the phone is switched off, a battery charging animation with current battery level is displayed.

•If the battery is being charged while the phone is switched on, the battery icon on the status bar shows the animation indicating that the battery is being charged.

•Once the battery is fully charged, charging animation is displayed and a pop-up is displayed “Battery is full Please unplug the charger”.

YOUR SIM CARD

Purchase a SIM card from a mobile operator. The SIM card associates your network services (for example, phone number, data services, and so on) with your phone.

REMOVING THE BACK COVER

1.UNSCREW COVER

To open the battery cover, rotate both the battery cover screws in counter clockwise direction (as shown in the figure).

BATTERY USAGE	7

2.LIFT THE COVER

Lift the back cover to reveal the battery slot.

3.USE SONIM SCREWDRIVER

You can use the Sonim provided screwdriver tool to open the screws.

INSERTING THE SIM CARDS

1.UNSCREW COVER

Use the included screwdriver to unscrew the two battery cover screws on the back of the phone.

2.LIFT THE COVER

Remove the battery cover and the battery.

3.INSERT SIM CARD

Open either SIM card tray, insert SIM card and lock SIM card tray into place.

INSERTING MEMORY CARD

1.SLIDE THE SILVER CLIP

Slide (push forward) and lift the silver clip over the designated

slot located beside the SIM card slot. (as shown in the figure).

2.PLACE THE MEMORY CARD

Place the memory card in the designated slot and close the silver clip. (as shown in the figure).

3.USE SONIM SCREWDRIVER

You can use the Sonim provided screwdriver tool to open the screws.

WARNING

ONLY THE BATTERY CAN BE REPLACED in

NON-HAZARDOUS LOCATION.

VERIFYING AND OPTIMIZING BATTERY USAGE

You can check the battery usage status and also close some applications to save battery power. In the all application screen, select Settings ( ) > Device > Battery ( ).

The current battery level (charging or not charging) is displayed on the top of the screen. The discharge graph on the top of the screen shows the battery level over time since you last charged the device, and how long you have been running on battery power.

BATTERY USAGE	8

The list at the bottom of the screen shows the breakdown of battery usage for individual apps and services. Select any listed items to view more details. The details screen for some apps includes buttons that allow you to adjust settings affecting power usage, or stop the application completely.

If you stop some apps or services, your device may not work correctly.

TIPS TO EXTEND THE BATTERY LIFE

Follow these tips to extend your phone’s battery life.

•If you are not using Wi-Fi, Bluetooth, or GPS, use the Settings to turn them off. The GPS setting is located in Settings > Personal > Location.

•Set screen brightness to Low and set a shorter Sleep timeout (15 seconds). The display settings are located in Settings > Device > Display.

•If you are travelling and do not have access to mobile data or Wi-Fi network, switch to Airplane mode. Select Airplane mode from Quick Settings.

GETTING STARTED

WHAT IS IN THE BOX?

The list of items in the Sonim XP5s phone box are:

•Sonim XP5s

•Battery

•Wall Charger

•USB-C Cable

•Screwdriver

•Quick Start Guide

PHONE SPECIFICATIONS

	FEATURE	DESCRIPTION
	Chipset	Qualcomm MSM8920

	Band	GSM: 850/900/1800/1900MHz
		UMTS: I/II/IV/V/VIII
		LTE: B1/B2/B3/B4/B5/B7/B8/B12/
		B13/B14/B25/B26/B28/B30/B38/
		B41/B66

	Antenna	MIMO antenna for LTE

	Wi-Fi	Support 802.11 a/b/g/n/ac/e/k/r/h
		Support max 10 connections
		hotspot

	Memory	16GB eMMC 5.1/ 2GB LPDDR3

		CONNECTIVITY

	Bluetooth	BT4.x with BLE

	Languages	English and Spanish
	Supported	English and Spanish
	Supported

	Capacity(mAh)	3180mAh, removable Li-ion

	Battery Life	Standby: up to 675 hours
		Talk time: up to 21 hours
		Music playback: up to 11 hours
		Video playback: up to 8 hours
		Web browsing: up to 18 hours

	PHYSICAL CHARACTERISTICS

	Ambient	-20oC to +55oC
	temperature	-20oC to +55oC
	temperature

	Size	141mm x 63.9 mm x 23mm

BATTERY USAGE / GETTING STARTED	9

	FEATURE	DESCRIPTION
	Weight	approx. 260 gms

	Dedicated keys	PTT Key/Power Key/Volume key
		(Up and Down)/Speaker key/
		Emergency key

	Ports	Water-proof USB2.0 type-C, High
		Speed, OTG

		DISPLAY

	Size	2.64”

	Resolution	320x432 Transmissive

	Outdoor	Yes
	Visibility	Yes
	Visibility

	Capacity	262K colors

	Brightness	400

		AUDIO

	Microphone	3 Mics with noise cancellation

	Speaker	Front Dual Loud Speaker, Support
		HD voice and wideband

		MULTIMEDIA

	Audio Formats	AMR-NB, AMR-WB, AAC, AAC+,
		AAC+V2, MP3,V-SELP, AMR
		12.65, AMR 6.6,

	Video Formats	3GP,MP4, WMV, AVI, MOV,
		MPEG-2, MPEG-4,H.263, H.264,
		H-265

	Image Formats	JPEG

	Graphic	JPEG, PNG, and BMP
	Formats	JPEG, PNG, and BMP
	Formats

	FM Radio	Yes

	Camera	5MP FF Rear camera, No front
		camera

	LED Torch Light	Yes, also used for camera flash

GETTING STARTED	10

USING YOUR SONIM XP5s

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1								18





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		2	6					16			23
		2

			7					15
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			11				12

												24

1.	Sonim XPand Connector	16.	Back
2.	Microphones	17.	Display
3.	USB-C	18.	Battery Level Indicator
4.	Volume Up / Down	19.	Notification Bar
5.	PTT Button	20.	Receiver
6.	App Tray	21.	LED Notification
7.	Options	22.	Sonim SecureAudio Connector
8.	Clear	23.	Emergency Button
9.	Answer / Accept	24.	Charging Pins
10.	Voicemail (Press and Hold)	25.	Battery Under Door
11.	Lock / Unlock Keypad (Press and Hold)	26.	SIM Card Slots Under Battery
12.	Select / Center key	27.	Memory Card Slot Under Battery
13.	Navigation	28.	Battery Door
14.	End / Reject / Power On & Off (Press and Hold)	29.	Rear Flash
15.	Speakerphone	30.	Rear Facing Camera

USING YOUR SONIM XP5s	11

SWITCHING ON THE PHONE

Press and hold ON/OFF Red button for 2 seconds.

When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed.

Ensure that a valid SIM card is inserted in your phone.

SETTING UP YOUR PHONE

For instructions on using your phone’s buttons, charger, battery, and other hardware features, check the printed Quick Start Guide provided along with your phone.

When you power ON the phone for the first time, a

Welcome screen is displayed.

To set up your phone, select Start and follow the instructions as shown on the screen.

Press OK on welcome guide to a use the phone.

MANAGING HOME SCREEN

After you complete the phone setup, the home screen is displayed. The home screen is the beginning point to access all the device’s features.

1. Alert

Notifications

2. Service Indicator and Signal Strength bar

3. Battery charge

indicator 4. Home

screen

KEY DESCRIPTION

The navigation keys are located below the display screen.

KEYS DESCRIPTION

Back:

Opens the previous screens in the working sequence till the home screen is displayed. Once the home screen is displayed, it remains there even when you press the back key.

Menu:

•Always positioned in the center of the keypad. Select to view all the applications and device settings.

•Long press (for 2 seconds) to enable torch light.

•Double press in unlock condition to launch Recent screen.

Options:

Displays the options for the currently active screen.

Clear:

Clears the entered text and deletes the selected file.

Speaker:

You can place the call on speaker and the icon is enabled only when call is on the speaker.

For better result in a nosiy environment, hold the device 10-15 cm away from your mouth while speaking on a speaker mode.

The Notifications on the top of the display screen provides details about various notifications such as missed calls, new messages and missed alarms.

The System Icons on the top right side of the screen display the current device status such as wireless and network connection strength and battery level.

USING YOUR SONIM XP5s	12

NOTIFICATION BAR ICONS

The icons displayed at the top of the screen provides information about the status of the device. The details such as battery charge status and data service are displayed when the phone is in standby mode. Other indicators such as Bluetooth connectivity status, airplane mode, alarm and call forward (only if Always forward

is enabled) and Wi-Fi connectivity are displayed, if the feature is activated.

ICONS DESCRIPTION

Notification icon

Battery level indicator

Battery charging in progress

No signal

Signal strength

No SIM card

4G LTE network connected

Wi-Fi connected

Bluetooth activated

Call in progress

Speaker icon

FM Radio

Missed call

New SMS or MMS

Alarm activated

Silent mode activated

Vibration mode activated

ICONS	DESCRIPTION
	Headset connected

Missed Events notitifcation

Flight mode activated

Error/information notification - attention required

Screenshot captured

Music is played

Device storage space is running out

Warranty Registration icon

PTT Available status icon

PTT Offline status icon

PTT Do Not Disturb icon

PHONE OPERATIONS WITHOUT SIM CARD

You can perform the following operations without inserting a SIM card in your phone.

•Make an emergency call.

•View and modify all settings except few data usage and mobile network related settings.

•Activate and share files through Bluetooth.

•Access the Internet using Wi-Fi conectivity.

•Access your phonebook, File explorer multimedia files, all tools and applications.

•View and modify your profile settings.

CAPTURING A SCREENSHOT

You can take the screenshot of the current screen and it is stored in your phone’s gallery. To take a screenshot:

1.Ensure that the image to be captured is displayed on the current screen.

2.Press the Power and Volume down button simultaneously. The screenshot is captured and stored in the gallery. A screen Capture ( )

USING YOUR SONIM XP5s	13

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