Sonim XP5800, XP5S User Manual

XP5s

USER GUIDE

	© 2018 by Sonim Technologies, Inc. All rights reserved.	Version 1 05.01.2018	1
	CONTENT

GENERAL INFORMATION

Copyright © 2018 Sonim Technologies, Inc.

Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated.

DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT

The symbol of the crossed-out wheeled bin indicates that within the countries in the European Union, this product, and any enhancements marked with this symbol, cannot be disposed as unsorted waste but must be taken to separate collection at their end- of-life.

DISPOSAL OF BATTERY

Please check local regulations for disposal of batteries. The battery should never be placed in municipal waste. Use a battery disposal facility if available.

GUIDELINE FOR HEADPHONE AND EARPHONE

To prevent possible hearing damage, please do not listen at high volume levels for long period.

REGISTER YOUR PHONE

Please register your phone at www.sonimtech.com/register, to receive product information and updates.

Sonim devices are covered by a 3-Year comprehensive warranty. The embedded battery is covered by a 1-Year limited warranty.

Congratulations on the purchase of a Sonim XP5800 mobile phone! This phone is an LTE enabled feature phone and has an intuitive feature-rich user interface,

which allows you to make the best use of offered functions.

PHONE MODELS COVERED

This user guide covers Sonim XP5s phone with the model number XP5800.

SONIM SUPPORT INFORMATION

For additional product and support information, visit www.sonimtech.com.

OPTIONS COMMONLY USED ACROSS MENU ITEMS

The following are common actions used across various menu items:

OK	Confirms an action. Use the Center key
	to perform this function.
BACK	Use this key to display the previous
	screen.
MENU	Moves the current working application to
	the recent applications list/background
	and displays menu screen.
RECENT	Displays the thumbnails of the
	applications that you have worked on
	recently. To remove any application from
	this list, Select Remove from list from
	option.

GENERAL INFORMATION	2

GENERAL INFORMATION

2

Disposal of Old Electrical and Electronic Equipment 2 Disposal of Battery 2 Guideline for Headphone and Earphone 2 Register your phone 2 Phone Models Covered 2 Sonim Support Information 2

Options Commonly Used Across Menu Items 2

SAFETY GUIDELINES

5

Avoid High Temperatures 6 Personal Medical Devices 6 Child Safety 6

Emergency Calls 6

BATTERY USAGE

6

Inserting the Battery 6 Charging the Battery 7 Warning 7 Verifying and Optimizing Battery Usage 7

Tips to Extend the Battery Life 8

YOUR SIM CARD

9

Removing the Back Cover 9 Inserting SIM Cards 9

Inserting Memory Card 10

GETTING STARTED

11

What is in the Box? 11 Phone Specifications 11

USING YOUR SONIM XP5S

12

Switching On the Phone 13 Setting Up Your Phone 13 Managing Home Screen 13 Notification Bar Icons 14 Phone Operations Without SIM Card 14 Capturing a Screenshot 14 to change the phone language 15 Text Entry Options 15 To Enter a Word 15 To Insert a Number 15

HOME SCREEN MENU OPTIONS

16

My Notifications 16

Wallpaper 16

Search 16 Home Screen Shortcuts 16 System Settings 16

Manage Apps 16

QUICK SETTINGS

17

Wi-Fi 17 Bluetooth 17 Torch 17 Airplane Mode 17

Profiles 17

MISSED EVENTS	17
MANAGING WIRELESS & NETWORK
SETTINGS	18

Wi-Fi 18 Bluetooth 18 Data Usage 19

More 19

MANAGING DEVICE SETTINGS

21

Display 21 Sound 21 Apps 22 USB Power Saving 23 Storage 23 Battery 23 Memory 23

Gesture 23

MANAGING PERSONAL SETTINGS

24

Home Screen Shortcuts 24 Emergency Info 24 Location 24 Security 24 Programmable Key 25 Languages & Input 25 Factory Reset 25

MANAGING SYSTEM SETTINGS

26

Date & Time 26 Accessibility 26 About Phone 26

TABLE OF CONTENTS	3

System Updates 26

MANAGING CONTACTS

27

Adding a New Contact First Time 27 Adding a New Contact 27 Viewing Contact Details 27 Sending a Message from Contacts 27 Dialing a Number from Contacts 27 Editing the Contact Details 27 Menu options 27

Managing Contact Settings 29

MANAGING CALL SETTINGS

30

Making a Call 30 Dialing a Number via Contact 30 Adding a Contact from Home Screen 30 Viewing Call History 30 Deleting Call History 30 Show missed calls 30 Speed Dial Settings 30

Call Settings 30

SENDING MESSAGES

33

Sending SMS/MMS Message 33 Managing Message Settings 33

Deleting Messages 34

SPRINT DIRECT CONNECT PLUS	35
SONIM SCOUT	36

Setup 36 Utilities 36

Support 36

APPLICATIONS

37

Music 37 FM Radio 37 File Explorer 37 Backup and Restore 38 Downloads 38

Mobile Urgent Alerts 38

TOOLS

39

Clock 39

Calculator 39

Sound Recorder 39 SIM Toolkit 39

OTHER APPLICATIONS

40

Camera 40 Calendar 40 Browser 40

REGULATORY INFORMATION - USA
MARKET	41

RF Exposure Information (SAR) 41 Federal Communication Commission Interference Statement 41 FCC Caution 42 HAC Rating 42

ISED RF Exposure Statement (IC) 42

HAZARDOUS LOCATION USAGE WARNING 43

INDEX

44

TABLE OF CONTENTS	4

SAFETY GUIDELINES

Please read and understand the following safety guidelines before you use the phone. These guidelines provides you the details that enables you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.

Do not to use the phone at a refueling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress.

Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and near medical equipment.

Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger to an aircraft. In an aircraft, the phone can be used in flight mode.

Do not expose the device to high temperatures (in excess of 55°C).

Adhere to road safety laws. Do not hold/ use a phone while you are driving; find a safe place to stop first. Use hands-free microphone while you are driving.

Avoid using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids.

Use only Sonim XP5800 approved charging equipment to charge your phone and avoid damage to your phone.

The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements marked with this symbol, cannot be disposed as unsorted waste but must be taken to separate collection at their end-of-life.

Ensure that only qualified personnel install or repair your phone.

The Sonim XP5800 is water-proof and can be submerged to 2 meters for 30 minutes.

Ensure to close the audio connector and SIM slot properly. This will prevent the deposit of water droplets on the

connectors, when the phone is immersed in water.

Water droplets may condense under the display cover if the phone is immersed in water with significant drop in temperature.

This does not indicate water leakage. The droplets will disappear at room temperature.

The Sonim XP5800 is dust-resistant, rugged and shock-resistant. However, it is not dust-proof or unbreakable if subjected to overwhelming impact. For best results and long product life, one should protect the Sonim XP5800 from salt water, dust and strong impacts.

SAFETY GUIDELINES	5

AVOID HIGH TEMPERATURES

Leaving the device in hot or cold places, such as in a closed car in summer or winter conditions, reduces the capacity and lifetime of the battery. For the best results, try to use the device between -20°C and +55°C (-4°F and 131°F). A device with a hot or cold battery may not work temporarily, even when the battery is fully charged.

PERSONAL MEDICAL DEVICES

Mobile phones may affect the operation of cardiac pacemakers and other implanted equipments. Please avoid placing the mobile phone over the pacemaker, for example in your breast pocket. When using the mobile phone, place it at the ear opposite the pacemaker. If a minimum distance of 15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of interference is limited. If you suspect that interference is taking place, immediately turn off your mobile phone. Contact your cardiologist for more information. For other medical devices, consult your physician and the manufacturer of the device. Comply with instructions to switch off the device or deactivate the RF transmitter when required, especially when posted in hospitals and airplanes. Equipment used in these places may be sensitive to radio waves emitted from the device and

adversely affect their operation. Also, observe restrictions at gas stations or other areas with flammable atmosphere or when close to electro-explosive devices.

CHILD SAFETY

Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and

its accessories may contain small parts, which could be detached and create a choking hazard.

EMERGENCY CALLS

Mobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies). Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/ or mobile phone features are in use. Check with your local service provider.

WARNING

It is not allowed to connect any external devices to all ports/interface (USB, XPand and SecureAudio Connector) in Hazardous area.

BATTERY USAGE

Sonim XP5s phone comes with a removable battery. For any battery related queries, contact Sonim customer support.

•Use only a Sonim XP5800 certified battery that is designed for this phone model.

•The use of other batteries may avoid the warranty terms of your phone and cause damage.

•It is recommended to protect the battery from extreme temperature environments and moisture.

•Please keep the battery out of the reach of children.

INSERTING THE BATTERY

1.UNSCREW COVER

To open the battery cover, rotate both the battery cover screws in a counter clockwise direction (as shown in the figure). Sometimes, the battery cover may be tight and some extra effort is required to open it. You can use the screwdriver provided to open the screws.

2.LIFT THE COVER

Lift the back cover to reveal the battery slot.

SAFETY GUIDELINES / BATTERY USAGE	6

3.INSERT BATTERY

Insert the battery and flush into the battery slot such that the three metallic contacts at the bottom of the battery are aligned with the metallic contacts within the battery compartment.

4.CLOSE COVER

Close the battery cover. Rotate the battery cover screws in clockwise direction. You can use the screwdriver provided to tighten the screws. Ensure not to overtighten the screws.

CHARGING THE BATTERY

The battery delivered with your mobile phone is not fully charged. We recommend that you charge your mobile for 5 hours before you use your mobile phone for the first time.

Only the power supplies with outputs meet the SELV requirements can be used for charging. The maximum allowable input voltage for the phone is 9v.

There is a risk of explosion while charging if the battery has been replaced by an incorrect type.

If the battery is completely out of charge, it can take several minutes for the charging icon to appear when the charger is connected.

For battery Standby, Talk time and usage time, Ideal network conditions are applied as per the standards

1.INSERT CHARGER

Insert the charger plug into a power outlet.

2.CONNECT TO THE PHONE

The charging port is located in the lower side of the phone. Insert the charger connector to the charging port.

3.CHARGING ANIMATION/ICON

•If the battery is being charged when the phone is switched off, a battery charging animation with current battery level is displayed.

•If the battery is being charged while the phone is switched on, the battery icon on the status bar shows the animation indicating that the battery is being charged.

•Once the battery is fully charged, charging animation is displayed and a pop-up is displayed “Battery is full. Please unplug the charger”.

WARNING

ONLY THE BATTERY CAN BE REPLACED in

NON-HAZARDOUS LOCATION.

VERIFYING AND OPTIMIZING BATTERY USAGE

You can check the battery usage status and also close some applications to save battery power. In the all application screen, select Settings ( ) > Device > Battery ( ).

The current battery level (charging or not charging) is displayed on the top of the screen. The discharge graph on the top of the screen shows the battery level over time since you last charged the device, and how long you have been running on battery power.

The list at the bottom of the screen shows the breakdown of battery usage for individual apps and services. Select any listed items to view more details. The details screen for some apps includes buttons that allow you to adjust settings affecting power usage, or stop the application completely.

BATTERY USAGE	7

TIPS TO EXTEND THE BATTERY LIFE

Follow these tips to extend your phone’s battery life.

•If you are not using Wi-Fi, Bluetooth, or GPS, use the Settings to turn them off. The GPS setting is located in Settings > Personal > Location.

•Set screen brightness to Low and set a shorter Sleep timeout (15 seconds). The display settings are located in Settings > Device > Display.

If you are travelling and do not have access to mobile data or Wi-Fi network, switch to Airplane mode. Select

Airplane mode from Quick Settings.

BATTERY USAGE	8

YOUR SIM CARD

Purchase a SIM card from a mobile operator. The SIM card associates your network services (for example, phone number, data services, and so on) with your phone.

REMOVING THE BACK COVER

1. UNSCREW COVER

To open the battery cover, rotate both the battery cover screws in counter clockwise direction (as shown in the figure).

2.LIFT THE COVER

Lift the back cover to reveal the battery slot.

3.USE SONIM SCREWDRIVER

You can use the Sonim provided screwdriver tool to open the screws.

INSERTING SIM CARDS

1.UNSCREW COVER

Use the included screwdriver to unscrew the two battery cover screws on the back of the phone.

2. LIFT THE COVER

Remove the battery cover and the battery.

3.INSERT SIM CARD

Open either SIM card tray, insert SIM card and lock SIM card tray into place.

The Sonim XP5s device supports dual SIM. Following are the three scenarios for dual SIM:

1.When both the SIM cards are inserted: At the time of every boot up, a warning/pop-up message is

displayed Device has detected two SIM cards, SIM in Slot 2 will be disabled. Press OK to confirm. SIM with Slot 1 is enabled and SIM in slot 2 is disabled.

2.When Only SIM in Slot1 is inserted: There is no warning/pop-up message is displayed and SIM in slot 1 is active/enabled.

3.When Only SIM in Slot2 is inserted: There is no warning/pop-up message is displayed and message SIM in Slot2 is active/enabled.

YOUR SIM CARD	9

INSERTING MEMORY CARD

1.UNSCREW COVER

Use the included screwdriver to unscrew the two battery cover screws on the back of the phone.

2.SLIDE THE SILVER CLIP

Slide (push backward) and lift the silver clip over the designated slot located beside the SIM card slot. (as shown in the figure).

3.PLACE THE MEMORY CARD

Place the memory card in the designated slot and close the silver clip. (as shown in the figure).

4.USE SONIM SCREWDRIVER

You can use the Sonim provided screwdriver tool to open the screws.

YOUR SIM CARD	10

GETTING STARTED

WHAT IS IN THE BOX ?

The list of items in the Sonim XP5s phone box are:

•Sonim XP5s

•Battery

•Wall Charger

•USB-C Cable

•Screwdriver

•Quick Start Guide

PHONE SPECIFICATIONS

	FEATURE	DESCRIPTION
	Chipset	Qualcomm MSM8920
	Band	LTE: B1/B2/B3/B4/B5/B7/B8/B12/
		B13/B14/B25/B26/B30/B38/B41/
		B66/
		UMTS: B1/B2/B4/B5/B8
		GSM: 850/900/1800/1900MHz
		CDMA: BC0/BC1/BC10
	Antenna	MIMO antenna for LTE
	Wi-Fi	Support 802.11 a/b/g/n/ac/e/k/r/h
		Support max 10 connections
		hotspot
	Memory	16GB eMMC 5.1/ 2GB LPDDR3
		CONNECTIVITY
	Bluetooth	BT4.x with BLE
	Languages	English and Spanish
	Supported
	Capacity(mAh)	3180mAh, removable Li-ion
	Battery Life	Standby: up to 267 hours
		Talk time: up to 19 hours
		Music playback: up to 59 hours
		Video playback: up to 8.5 hours
		Web browsing: up to 7.5 hours
	PHYSICAL CHARACTERISTICS
	Ambient	-20oC to +55oC
	temperature
	Size	141mm x 63.9 mm x 23mm

	FEATURE	DESCRIPTION
	Weight	approx. 248 gms
	Dedicated keys	PTT Key/Power Key/Volume key
		(Up and Down)/Speaker key/
		Emergency key
	Ports	Water-proof USB2.0 type-C, High
		Speed, OTG
		DISPLAY
	Size	2.64”
	Resolution	320x432 Transmissive
	Outdoor	Yes
	Visibility
	Capacity	262K colors
	Brightness	400
		AUDIO
	Microphone	3 Mics with noise cancellation
	Speaker	Front Dual Loud Speaker, Support
		HD voice and wideband
		MULTIMEDIA
	Audio Formats	AMR-NB, AMR-WB, AAC, AAC+,
		AAC+V2, MP3,V-SELP, AMR
		12.65, AMR 6.6,
	Video Formats	3GP,MP4, WMV, AVI, MOV,
		MPEG-2, MPEG-4,H.263, H.264,
		H-265
	Image Formats	JPEG
	Graphic	JPEG, PNG, and BMP
	Formats
	FM Radio	Yes
	Camera	5MP FF Rear camera, No front
		camera
	LED Torch Light	Yes, also used for camera flash

GETTING STARTED	11

USING YOUR SONIM XP5s

						21				20		19						30				29
1																18
		4					5									17			22
						6
																16				23
						7										15
						8
						9										14
						10
3		2													13
						11									12
																						24

1.	Sonim XPand Connector	16.	Back
2.	Microphones	17.	Display
3.	USB-C	18.	Battery Level Indicator
4.	Volume Up / Down	19.	Notification Bar
5.	PTT Button	20.	Receiver
6.	App Tray	21.	LED Notification
7.	Options	22.	Sonim Secure Audio Connector
8.	Clear	23.	Emergency Button
9.	Answer / Accept	24.	Charging Pins
10. Voicemail (Press and Hold)		25.	Battery Under Door
11. Lock Keypad (Press and Hold)		26.	SIM Card Slots Under Battery
12. Select /Center key		27.	Memory Card Slot Under Battery
13. Navigation		28.	Battery Door
14. End / Reject / Power On & Off (Press and Hold)		29.	Rear Flash
15. Speakerphone		30.	Rear Facing Camera

28

27

26

25

USING YOUR SONIM XP5s	12

SWITCHING ON THE PHONE

Press and hold ON/OFF Red button for 2 seconds.

When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed.

Ensure that a valid SIM card is inserted in your phone.

SETTING UP YOUR PHONE

For instructions on using your phone’s buttons, charger, battery, and other hardware features, check the printed Quick Start Guide provided along with your phone.

When you power ON the phone for the first time, a

Welcome screen is displayed.

To set up your phone, select Start and follow the instructions as shown on the screen.

Press OK on welcome guide to use the phone.

MANAGING HOME SCREEN

After you complete the phone setup, the home screen is displayed. The home screen is the beginning point to access all the device’s features.

1. Notifications

2. Service Indicator and Signal Strength bar

3. Battery charge indicator

and time 4. Home

screen

KEY DESCRIPTION

The navigation keys are located below the display screen.

KEYS DESCRIPTION

Back:

Opens the previous screens in the working sequence till the home screen is displayed. Once the home screen is displayed, it remains there even when you press the back key.

Menu:

•Always positioned in the Center of the keypad. Select to view all the applications and device settings.

•Long press (2 seconds) to enable torch light.

•Double press in unlock condition to launch recent screen.

Options:

Displays the options for the currently active screen.

Clear:

Clears the entered text and deletes the selected file.

Speaker:

You can place the call on speaker and this icon is enabled only when call is on the speaker. You can switch the profile when you press and hold the Speaker key for two seconds.

For better result in a nosiy environment, hold the device 15-20 cm from your mouth while speaking on a speaker mode.

The Notifications on the top of the display screen provides details about various notifications such as missed calls, new messages and missed alarms.

The System Icons on the right display the current device status such as wireless and network connection strength, and battery level.

USING YOUR SONIM XP5s	13

NOTIFICATION BAR ICONS

The icons displayed at the top of the screen provides information about the status of the device. The details such as battery charge status, and data service are displayed when the phone is in standby mode. Other indicators such as Bluetooth connectivity status, airplane mode, alarm and call forward (only if Always forward

is enabled) and Wi-Fi connectivity are displayed, if the feature is activated.

ICONS DESCRIPTION

Notification icon

Battery level indicator

Battery charging in progress

No signal

Signal strength

No SIM card

4G LTE network connected

Wi-Fi connected

Bluetooth activated

Call in progress

Speaker icon

FM Radio

Missed call

New SMS or MMS

Alarm activated

Silent mode activated

Vibration mode activated

ICONS DESCRIPTION

Headset connected

Missed Events notitifcation

Flight mode activated

Error/information notification - attention required

Screenshot captured

Music is played

Device storage space is running out

PHONE OPERATIONS WITHOUT SIM CARD

You can perform the following operations without inserting a SIM card in your phone.

•Make an emergency call.

•View and modify all settings except few data usage and mobile network related settings.

•Activate and share files through Bluetooth.

•Access the Internet using Wi-Fi conectivity.

•Access your phonebook, File explorer multimedia files, all tools and applications.

•View and modify your profile settings.

CAPTURING A SCREENSHOT

You can take the screenshot of the current screen and it is stored in your phone’s gallery. To take a screenshot:

1.Ensure that the image to be captured is displayed on the current screen.

2.Press the Power and Volume down button simutaneously. The screenshot is captured and

stored in the gallery. A screen Capture (

)

icon is also displayed on the notification bar.

USING YOUR SONIM XP5s	14